#support
1 messages · Page 355 of 1
known issue
no clue why you're making your bot change its pfp every 6 hours, but to update it, you need to press "Refresh data" on your bot page
hmmm ok
@long ferry
xd
Ok
?tag ub
How long do approving my bot?
-upto
@solid pivot
The average up-to-date approval times are stated here.
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
See above
I'm getting this error when I try to save the description of the bot. Any ideas?
Bot it: 401328409499664394
The page doesn't redirect, no errors are shown on the page
?
@sturdy swan Your bot will be reviewed as soon as a reviewer gets to its place in the queue, you will just have to be patient. Please also refrain from posting your bot's link here
no worries
@vagrant wigeon nearly 10 days completed
😦
When someone votes in my server, the bot doesn't give the Voter role anymore
Hello, I'm new to creating bots but I made my own and I made a bot and am trying to upload it but it won't let me.
can be up to 3 weeks at the moment
hey does anyone know why the reactionroles bot is offline in my server?
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
I also get redirected to the unexpected error page when I try to add a background url 
Oh imgur only, alright. What about the thing above? The description field looks broken
Sure, one sec
also you have a bad iframe
your description is just empty
or some other issues on it
After saving an imgur image as the bg url it still redirects to unexpected error page 
post the url in here
Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.
Direct
that's not the direct one
oh it is
then you have other errors on that page
inspect element -> network tab -> find the last request before the error page shows
has to be red text
I keep getting this
Whops sorry
Nope looks fine
The image saved though...
I guess that's fine then
Here's the paste
Remove the content inside the iframe
that works
Now i have to find my old description because i just deleted it

does the @small lantern bot need admin perm? It seems to have issues if I don't give it that and the website seems to always be out of sync for the listing
no it doesn't
It only needs create invites and manage roles (if you wish to use role rewards)
what exactly do you mean with "out of sync"
Oh that did it. Idk why that stopped working. I was using that on the old page
Only got around to fixing it now
Thanks!
Appreciate your time!
so i have a role reward setup but sometimes when i edit the listing i can't see the role reward section (it's literally not there at all). I have also told it to use a invite code that I provide it with but for some reason it's still trying to use it's own code. which is odd bc when i first set it up it was having issues creating it's own invites without the admin perm depsite having create invite and mange roles
soz for ping😅
have you removed the "create a invite for me" tick?
in server setting or channel settings? bc t is enabled in server settings and I haven't touched it for any of the channel settings. also does it need to see the channel that the invite code that i provide is connected to
this to be exact
no
Ok
When are applications being checked?
Hello i have a new bot and im trying to add it on top.gg and idk what this means sorry
bot reviewers? When the cms decide to i think
Describe your bot
Ok thanks
Like i say what my bot can do?
@long ferry how do i make my page custom 👀 lol
what page?
bot page? ask in #development
Thanks!
Like this right?
my bad, is that better?
So I have used Make invite for me in the past but i would prefer ppl to use my invite code so it's easier for me to track member joining stats
and after pressing "submit" on the bottom of the page, it doesn't change?
Just like this right? @long ferry
read #general message
Ooof otey
minimum 300 characters also
If it doesn't reach 300 it is fine right?
MY bot?
you wont be able to submit it
-upto
@late meadow
The average up-to-date approval times are stated here.
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Ok😴😳
Ok😴😳
Hello! I need help, I was uploading a bot to top.gg and it's asking me "Other owners of this bot
User IDs, max. 3, You are already listed as an owner"
and I want to be the only owner... so what should I do?
help pls i need people who have 40-130 lvl
Press refresh data on the page.
Try leaving it blank :)
@rocky hill Did it work?
First: I already got that answer
Second: I'm not so dumb and press this button every 6 hours
then don't change your avatar every 6 hours
yeah lmao
The bot is not giving reward role for voting a server even tho it has admin perms and it's role is above the reward role in role hierchy
Did you set the role in your server page settings?
yeah i see it is set
kick dsl and re-invite it
see if that works
Wait nvm, the person who voted and didn't get the role voted on a different link leading to a different server listing site and not top.gg, sorry...
ohh alright
How does one get their job posted in verified-jobs?
How do I create a team?
-team
How do I create a team?
- Log into top.gg
- Go to your profile
- Click "Edit Profile" to go to your Profile Edit Page
- Click the dropdown of your name on the left sidebar (seen in image)
- Click "Create A New Team"
- Fill in the required information and voila
Thanks
I can't add my website on my bot page
what exactly doesn't work
I can add my website on my bot page but is not showing on the public page is glitching
if you go back to the edit page, does it show up?
make sure to press submit after adding it
do you get any errors?
when does bot get approved
-upto
@night palm
The average up-to-date approval times are stated here.
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
OK
ok thanks
Hello im dum, i accidentally pressed on report on a review, is there anything i can do?
just ignore it, can happen
oK
we will just unflag it if it doesn't break our review guidelines
Okay!
just ask
Any idea when the vote advert thing will be fixed
Having to delete cache every time I want to vote for a bot is a bit annoying
it does work fine, make sure you're not using safari
Also why is there only 1 advert... I’m not going to download medal2
I use the discord in app browser
use actual chrome instead than discord's built in chrome browser
Worked fine for over 5 months then two weeks ago just stopped working
The advert just freezes and I have to click done to close it
Didn’t have a single problem for such a long time but recently loads of people have same problem
Mmm
i just tried to upload a backround image to my bot's page and an error popped up saying "An unexpected error has occurred."
what am i doing wrong?
Hello is Analytics page down? I am trying to open it up for a while bit it's not opening
yeah
aa yeah i see, thanks, hoping that it will be fixed soon
it is imgur.com not i.imgur idk
thats the second thing i thought
ohh
thank you so much 
can i create donate command to my bot?
yes
ok'
Hii
Meko mera server ke liye template chaiye
Kisi ke paas ha mere liye koi accha sa server template
?
I have listed a server but am not able to find it listed by the server name. I'm wondering how the SEO works for server name/short desc/long desc. The only way I could locate the server easily was to search by one of the tags and sort by member count.
How long does it usually take “Luca” to answer you back?
I accidentally left the server when I applied for the auction thing but I joined back now
Do I have to make a new application
Ohh damn
When is search up my server on the website it doesn’t pop up
Is there a solution to that?
Uh question why is my bot isn't showing in the top.gg dashboard when i search its name?
I randomly get disconnected from discord, I read online that this is an old problem with DJS.
Does anyone know how to avoid it ? or fix it ?
could not login to discord (AbortError: The user aborted a request.)
are you approved ?
I added the bad like a minute ago
I just added the bot a minute ago
-upto
The average up-to-date approval times are stated here.
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
the long and winding road 
Lol
just bot
Ah OK
Haven't updated my listing in a long while
Wasn't sure if that was supported
I had put my bot developer friend here on the site and today he deleted my bot from scratch, is there any way to recover? I had a lot of helpful votes, it was very important to me
ok
Yo, how do I get the servers widget to work? it shows undefined for my bot.
umm... im not sure what part i should be looking at...
oh wait. do i need to edit this into my bot for it to work?
yes
ok looks simple enough at the very least.
Can i still add my bot if i was banned before
may i get your previous ID? I'll check
oh wait
all good, yes sure
as you were unbanned
bot page settings -> webhooks
ok ty
ty!

Discord, But You Cant Ban Me.
If you don't have any support inquires, change channels please
Discord, But You Cant Ban Me.
Discord, But You Cant Ban Me.
Discord, But You Cant Ban Me.
Discord, But You Cant Ban Me.
Discord, But You Cant Ban Me.
Discord, But You Cant Ban Me.
Discord, But You Cant Ban Me.
Discord, But You Cant Ban Me.
Discord, But You Cant Ban Me.
-m @lime zephyr
🤐 Muted Cafene Addicted Zubat#8745 (@lime zephyr)

awesome. it works. ty 🙂
Now does that work for library as well or is there a little extra that needs to be done? I ntoiced the library widget still shows undefined for us
did work before? and now it doesnt ?
did you just apply for approval ?
how do I add another person to my bot? Got another co-editer and wanna add them to my bot on top.gg
how to i get the auth code for my webhook?
no , i am openning it for the first time and my bot is approved , this is the invitations section
Is that your own profile?
yes
yes
confidence* :o
@silk gyro He İs advertising
thanks
I cannot vote for bots due to some recaptcha problems, recaptcha. When is it corrected?
Use a different browser
Clear cache
Etc
Isn't it silly to do these things all the time?
Anyone know when this is going to be fixed? It’s been like weeks
isnt that safari
Ye
^
Yes, if I think there is no point in using captcha, it can be removed directly or switch to a different style, it may appear without pressing the "VOTE" button.
I’m not trying to vote
But lemme see if google works with what I’m trying to do anyways
how do I delete a team?
Not currently possible.
or my accont
don't think that possible
okay
So, for the autoposter, I sometimes get this error. Like sometimes it is able to post too.

Nope.
Index.js
Like this is my entire thing since I have turned on my bot.
It reposts every like 5 minutes.
is it consistent or totally random?
but like, you're creating it only once right?
and not inside some kind of setInterval or whatver
Yep.
it might be a lib error then
create a new issue in its repo (or see if someone had the same issue before)
supply the full stacktrace and relevant code snippets
const bot = new Discord.Client({ disableEveryone: true });
const botconfig = require("./botconfig.json");
const Wokcommands = require('wokcommands');
const mongoose = require('mongoose');
const Cooldown = require('./models/Cooldown');
const Topgg = require("@top-gg/sdk");
const topgg = new Topgg.Api(`Mytoken`);
const AutoPoster = require('topgg-autoposter')
const ap = AutoPoster('Mytoken', bot)
const express = require("express");
const app = express();
const webhook = new Topgg.Webhook("auth");
app.post("/dblwebhook", webhook.middleware(), (req, res) => {
// req.vote will be your vote object, e.g
console.log(req.vote.user); // 395526710101278721 < user who voted
});
app.listen(80);
ap.on('posted', () => {
console.log('Posted stats to Top.gg!')
})
@cyan palm pls look dm
You can ask in #development
hy?
thanks
hello i am typing the name of my bot instead of searching but it does not come up.
-pins
No one answered my question 😭
is the bot application deleted?
Oh then there's no way to get the bot page/votes back
hey i added the ticket bot how do i set it up?
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
i press join discord and it brings me there
Yes, you pressed the wrong button.
how
look at the screenshot
By clicking "Join Discord" instead of clicking "Get Support" which the image is trying to show you.
Pls
add them as another owner
hiiiii
oh i guess bot owners are getting removed and teams replaced with it
Yes, change your bots name and then press refresh data on your bot page
thanks
How do I transfer my bot over to a team then? The transfer to team button isnt working
why my bot dont shown in the page?

it is, just the search is broken
-pins
oh okay thanks
Is it OK to set my bot's invite link to a redirect?
Where can I learn the row status of the bot
you can't as of now
depends on what kind of redirect
I'd like to know which listing my bot is being added from.
though I'd suggest leaving it on your bot invite
hi
It's just a redirect on my bot's webserver.
may i get the ID?
that goes directly to the actual invite link.
wait a sec
-pins
@sturdy swan
504254802088427540
Yes, you were banned from here
if you wish to appeal, read https://support.top.gg/hc/en-us/articles/1500001218681-Appealing-your-ban
If you're blocked from a part of our platform you can follow this appeal process to get your access back. Please note that all appeals are reviewed with a group of our Moderators to ensure that the...
ok thanks
Any questions?
-b @lavish bobcat Ban evasion from @ruby anvil (banned in case #34746) asked about appeal
Banned danie#2707 (@lavish bobcat)
i guess it's fine then
if it is just for tracking
So I just have several redirect endpoints on my bot's web API, each corresponding to a specific bot listing. They all point to the same invite. I just want to know which particular listing is introducing people to my bot.
Ah yeah, OK.
Hello,
I did an command trolling on my bot, it is prohibited ?
@long ferry is voting wall allowed for some features?
as long as it is just 2-3 commands and not the majority locked behind voting
the dashboard is locked but all commands work
is it mandatory for to be able to use your bot?
nah you can use commands.The dashbaord is much eaiser to use but everybody login there,when they invite the bot
and is this allowed. This is just a music bot, which does not have any custom commands or this feature
custom commands on that bot sounds more like highly customizable commands
otherwise would be fine nonetheless
that is the thing i mean
yeah that's mostly fine iirc
okay thx
i need to take this actions bc other bots are copying tags and you know what happens :c
Is the search issue fixed?
no
When will it be?
Ight
AXLOTLE PFP
How do I edit the over list of the bot? After the new UI cam, I don't see an option.
yes

press edit
on your bot page
yes
hello
i voted a bot
and im supposed to recieve a reward
but i didnt recieve anything
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
@marble wasp contact the bot owner, not us
so @long ferry anything?
i don't see the option on the new ui
^@cinder quartz
because you are in the edit menu
ok where do i press edit then
ok im out of it
Is the bot down?
if you wanna add the changes, just click "submit"
wrong server
-wrongserver
you cannot use these commands
Whoops sorry
np
there is no option for creator list
what happened to it
it seems like it was removed
"save" then
will most likely be replaced with teams
i am not dumb
ok good
and will the other guy be removed
if i transfer to team
I never said that you were dumb
click save and then it's saved
I just don't see the setting for it
im going to guess the transfer ownership button is a little bugged ? Cause when I click edit on one of my bots the button doesnt show up but shows on my other bots
oh no wait im stupid
I added it with a diff account
-upto
The average up-to-date approval times are stated here.
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
-invitebot
It seems like you want to invite a bot to your server
In order to invite a bot to your server, press the Invite button on the bot page. It should then redirect you to discord's authorization page.
Press authorize and the bot should be added to your Server. If it says any red text such as for example This bot is private or this bot has been flagged.., then we cannot help you. Reach out to the bot-developer for this issue by going to their support server.
-upto
How to do this?
Do I need to add my bots github url?
that's optional
contact discord then
But, can you join in my server add some bots an then exit please?
Or someone that can add bots
Hello, i see in my bot page status that when i get 1000 upvotes i get a reward can i know what is it ?
Auction Credits
What are they?
- If enough people vote for your bot per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot’s
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
Does voting make your server more popular?
Or is it just for the rewards listed above
In the footer on the website it says "Usage Data"
I've blocked services getting analytics via me, but I'm interested in supporting top.gg with this data. Any go-around?
-upto
When i invite the bot, the bot Will just be offline what Do i Do
What if i accidentally click the report button when trying to like a review
Can happen, just ignore it
consider voting a bumping system
@cedar wind i need to approve my bot
Okay.
how do I get the suggestion bot
-invitebot
It seems like you want to invite a bot to your server
In order to invite a bot to your server, press the Invite button on the bot page. It should then redirect you to discord's authorization page.
Press authorize and the bot should be added to your Server. If it says any red text such as for example This bot is private or this bot has been flagged.., then we cannot help you. Reach out to the bot-developer for this issue by going to their support server.
What is defined under custom commands?
customizable commands or entirely custom
can a nomal music bot have custom commands?
yes
what are voting credits
how a play commands is not custom
-credits
@low lance
Auction Credits
What are they?
- If enough people vote for your bot per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot’s
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
custom means if it is customizable (in the sense of messages) or custom made
again if you're referring to the bot earlier, it saying that it has custom commands is most likely fine
I need help how I go on area 2
-wrongserver
@sturdy swan
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
Ok
custom commands is for me smthg like yagpdb,where you can create your own commands. This terms just literally gets misused.
basically a sandboxed eval command
yea but user search for custom commands. they do not search eval bot or execute bot
just explaining for hope
ok thx
do you need space between your desc so it can detected as keyword?
sorry im not sure where to ask this, the karuta bot is glitching for me and the admin told me to come to this server for help?
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
@long ferry does custom tags work bc it works for me?
they work partially
what is this?
is this type of announcements allowed? I use invisible characters as you see because if i don't, it looks kinda messy.
-credits
@fossil gorge
Auction Credits
What are they?
- If enough people vote for your bot per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot’s
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
yes that's fine
do you need a credit card to redeem
so what is redeem?
read the message above
what are they
but whats happnes if i redeem them?
read the message above too
what do u action for
read the embed above Luca sent
i read it all
e
i saw is it only for auction?
yes
@sturdy swan don't advertise please
but you need one
Credits is the currency in auctions
we don't verify with a creditcard
we verify using phone numbers
:c do not want have my number there
what tags
o ok
i dont get why people buy accounts
^^
Thanks Hope : D
your bot needs to be approved
but i add 2 weaks agos
The average up-to-date approval times are stated here.
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
poor mee6 you just pinged
How do I apply for trial bot reviewer
-upto
only mods can use that
ok
Can I ask when my bot will be added to the server ?
we don't add bots here
All bots were removed but only a few we're able to stay in here.
It was announced a while ago.
oh ok thank you
Is anyone else unable to see their bots approximate position in the queue or was that feautrue removed?
read the pinned messages
I got this damn error saying UnhandledPromiseRejectionWarning: AbortError: The user aborted a request
someone help?
Is there any way for me to request a name change for my bot?
Change it on the Developer Portal, Go to your bot Page, "Refresh Data"
@sturdy swan
Oh it's linked to the real name
Thanks @mint schooner it's been ages since I've touched topgg
Np
Oof
How i can put a photo in the description
using markdown or html
-auctions
What are auctions? What is #bids for? Click here to find out and click here to apply for access.
yes
Ok
No
Unless its in the queue and can't be added, in which case you will just get denied since it can't be added
There is indeed no tag called map. You can't create new tags, only use those that are listed in https://top.gg/tags
CU
why isplasma offline?
sure there is https://www.w3schools.com/tags/tag_map.asp
Oh sorry you meant HTML tag not bot tag. Apologies, I misinterpreted the question.
oh I see lol, no worries
check out plasma support for that
this is for top.gg support, you’d need to go to that specific bot’s support server
does your discord bot have to be verified to be on top.gg? my bot is slowly growing as I am in 17 servers..
https://top.gg/api//bots/:bot_id/votes
what's the reset point for this api? (like it resets/refresh every 24 hours?)
with 233 members
It doesnt have to be verified, nope
thank god
Can you tell me why map tags aren't working, nicole?
no one has accepted or declined my bot for 4+ hours almost lmao
LMAOAOAOAOAOAOAOAOAOAOAOAOAAOOAOA
._.
does anyone know about this?
Ye it takes a couple of weeks
if my bot is down for a while will it get removed from here?
No
ok nice
cuz like
my server is down bc of that fire at ovh
xD
taking 12 fekn days to get my server back, while i was at datacenter 3 ;-;
anyway ty @coral reef
np
Hey can someone help me with teams and inviting people into one?
I somehow created 3 of same teams, 2 need to be deleted. And I get errors in console while trying to invite someone into the team, the invite is never sent.
so im deleting my bot
but making a new one, same name, same logo
but do i have to wait for it to be verified
or
like
can you verify my bot
I mean
just change invite link?
Just rename it and make changes to it
Are you talking about discord verification
someone teach me how to use node.js
Hey so is current live @wild stone bot open source? I found a crappy copy of it on topgg repos but that's definitely not the current bot
you're talking to me?
Indeed

my bot just stopped; the code is running but there is no console message saying the bot's ready, and it's offline? is there a solution?
@ocean monolith #development
How long does the approval process take?
Can't we speed up the process? @coral reef
I will impatiently wait for the kayer.xyz bot to be approved then , Will there be Turkish language support for the site? @coral reef
No
There are not server endpoints rn
top.gg/servers doesn't have an api yes
I can't change my bot's image
It depends on what it on the discord developers page for your bots image
Ehm wath?
The Image on the Developer Portal is the Bots profile
Go there, edit it, Go to top.gg, "Refresh Data"
@sturdy swan
Ok
I have ppl having issues about their votes reaching bots
anyone who could support on this?
did it just happen now
Yeah, more or less between now and an hour ago
yea that might be my bad
They kept having the issue that they already voted
And then vote doesn't come thru to the bot
Oh
i'm deploying a rewrite of our vote handler and i think our reverse proxy doesn't like this much load
is there something wrong with karuta voting right now? i voted but says my vote is still ready
sorry just joined the server, got redirected here
Ty for support, I'll let my users know. 😋
hey, I have a bot and voted for it recently, and for some reason it looped and gave me the voting reward 10 times.
This has never happened before, and after checking the logs I can't see any reason this happened on the bot end. I'm wondering if there's some kind of bug on the top.gg end?
FYI I keep logs of IDs that vote, and it's only happened to me so far
yea 9 times
ran a test from the bot's webhook link on top.gg straight after and nothing unusual happened (1 vote)
what status code are you returning
when I receive info from the webhook, I fetch the user from the DB by ID, and increment one of the columns as the reward.
I also send a message to a bot log channel (discord channel for easy access) with the ID of the user saying they voted, as well as DM the user.
Everything looped 9 times
that doesn't answer my question
uhm sorry not sure I understand it then...
what HTTP status code do you return
I just do a bot but its not complete, i gona add more commands
yes, what HTTP status code do you respond with
bruh my bot now died xd
//top.gg vote event
const express = require('express')
const Topgg = require('@top-gg/sdk')
const app = express()
const webhook = new Topgg.Webhook(secretPasswordIEdited)
app.post('/dblwebhook', webhook.middleware(), (req, res) => {
client.events.get('vote').execute(req.vote.user, client, req.vote.isWeekend)
})
app.listen(5000)
that's the code. I don't think I'm returning anything
i'm not sure what express defaults to but please make sure to respond with a status code in range of 200-299
actually
how would I do that? I don't really understand the code tbh, it's pretty much copy pasted from the documentation
i think express won't do anything at all if you don't call res.status()
res.status(204)
also this is bad but you should know that
i hope
yeah, I got some help from support here so hopefully it's okay. I try to avoid it, but I really had trouble in this case
okay added the res. What does that do exactly? Tell top.gg I've successfully received the vote?
yea it tells that you received the vote and respond with Success but no content
200 = success
204 = success but no content
👌 ty
https://en.wikipedia.org/wiki/List_of_HTTP_status_codes
feel free to read it up here
This is a list of Hypertext Transfer Protocol (HTTP) response status codes. Status codes are issued by a server in response to a client's request made to the server. It includes codes from IETF Request for Comments (RFCs), other specifications, and some additional codes used in some common applications of the HTTP. The first digit of the status ...
I'll keep an eye on the votes I guess. Just realise it also happened earlier today, someone got 2 rewards.
Ty for the help!
Is this support for bots
no
Ok
okay so 204 means "hey, just sending this to say I received the info, nothing else". Ty!
yes
you don't need to return as data because we don't expect any
so 204 is totally fine
so while I wasn't returning anything, what did that change? Would it mean top.gg might send info again or something?
if you don't call res.status() or res.send() (or something simular) express will keep the connection open and hanging and after 5 seconds our default timeout hits in
and that will loop
until we don't retry anymore
ohhhh okay I see
is there a bug with removing your website on your bots page? I keep removing it and it is still there?
I can't remove it no matter what I do :(
Ok second question lol, how do bots get infinite upvotes?
These are likely products which are advertised on our site
They don't actually have infinite votes
They just aren't a bot entity so we don't show a vote or server count
Oh hmm interesting
is it a bug where you can't change the website for your bot?
some edits are not working
damn alright thanks for the info!
How long is the pending wait?
How can you disable notifications for voting for individual bots?
How long is pending wait?
I have a question because when trying to invite the bot to my server, it appears that it is not possible to invite it
-wrongserver
@left crane
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
-upto
@night portal
The average up-to-date approval times are stated here.
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Is there a way to ask a Moderator to change a setting for your bot? as I can't change a setting as its bugged
How do I get rid of a developer in the bot from the bot's page? A former dev nuked its server and I need to get rid of him
Changing the website url for my bot
the website that is on there is spreading lies from a former dev that got removed from the project as the website was hosted by him
it wont let me vote saying that i have multiple accounts voting for one bot but i dont have any alts pls help
Hi
How do I get my bot verified?
-verifybot
Hi! It seems like you are looking for information on how to get your bot verified.
Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.
If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.
We cannot provide support on how to get your bot verified.
Both
i just voted on my phone and it worked
my bot is on 82 servers
I just made my bot i need help
now, I can?
Hey! Not sure if I am in the right spot but I am interested in advertising my COD service server on top gg but when I attempt to "select server" on the apply page I get an error that "You don't have any servers :(" when, in fact, I do!! Any help would be greatly appreciated feel free to DM as well.
This is a known issue with the auctions application rn
Read the pinned messages
Add Your Server smh
so, i have several issues, directly linking to my bot doesnt work but selecting in search does. Reviews dont show up
There are 152 reviews
and i highly doubt that 152 people didnt write an actual review
Added my server and sent an app for advertising! Thanks.
<3
I would like to report two instances of bugs that happened to me today. The first is that during a certain period of the day, the votes were not counting for whoever voted, but this returned to normal in a few minutes (I used the Test Webhook tool of the site itself, and still it was not going). The second is that one person voted once and it counted 7 votes in my system. I did not change my code at any time, it is the same since the beginning and always worked without errors, only today I had these bugs, so it is probably a bug in the site itself. (I am using the translator).
Yo I need Help Guys So Basically I Wanna Make a Football Fusion Bot Kinda Like Bread Winner B But I Wanna make it like that but with some tweaks anyone can help me?
#development can possibly help with any coding problems
alr thanks
@eager forum
go to your server page, in the middle-right, you will find a section labeled "Creator Controls"
locate the red button that says delete
https://i.imgur.com/2LwiCPn.png
hopefully your bot will pass discord verification before it reaches the top of queue,
but if it doesn't then you will need to reapply for approval
I already send verification application
then either its an issue with the site not allowing you to delete it,
or its already been deleted and you just need to wait for the cache to update so it no longer appears on the list.
Please wait a bit and try again
am i allowed to have a meme command on the website even though theres a chance of getting an NSFW meme? the command can only be used in an NSFW channel though and i said that on the site?
any command that produces nsfw content or requires it to be run in the nsfw channel is not allowed to be displayed
ah so if i wanted to say i had a meme command itd need to just be something you find out? and the command can only be used in an nsfw channel
you can display it in your help command,
but it cannot be mentioned or displayed on your bots page
ok thanks
Hi, I have a question about Namiko, as a user. Is it possible to pass a number into !sfw, like "!sfw 10" to assign my 10th waifu there? Alternatively, can I do something like "!waifus[10]" to get the name of the 10th waifu? Or maybe !sfw random?
This is support for Top.gg, we can not help you with specific bots. You should look up the support server for that bot.
Okay, thanks!
is it allowed to change the css variables by the <style> tag? I was going to add just for the bot description, but I saw that it is possible to change the values of the site too ...
I didn't actually test it exactly, but it works in the preview ...
Where can i get Rare candy(for pokemon)
ty
Wrong server
I think this is what you are looking for
where do i ask?
ask in plasma’s support
srry im new
can someone send an inv
cant find one
@cedar tiger do u know where i can find an invite
1 sec
ok thx
[ Removed Invite ] lol
cya
if its in any testing servers you can make it leave for now
I need help @steady finch has declined my bot telling it needs admin perms but most bots need admin perms to function i felt its not a valid reason to decline a bot !
It most certainly is, no bot should need administrator. Assign it the right permission as needed.
Thats not right..... bots must have admin perms cause including large bots like mee6 or carl need admin for proper function
Any early verified developer on i need help
No bot should ever need Admin to work
If your bot specifically asks for admin permissions it is going to be declined
Yes?
how do i make a new bot for my server
means where can i do that all the coding stuff
No bot needs admin perms to work.
OOPSIE spax already responded
well double answer
The Admin perm just means you override all other permissions. I don't see a reason for a bot to ever need that
I’m curious @tame bane what command required admin
i requested auctions access, i didnt get any reply for a month?
hmm ok Nvm Imma fix it
Hello, I am trying to upload my bot to top.gg but it asks me
"Other owners of this bot
User IDs, max. 3, You are already listed as an owner"
but I want to be the only owner, so what shall I do?
its optional u can leave it empty
@nqn server link pls
Ok, Thanks.
@tame bane
hmm

! play fireless
Please on song ! fireless
Where can I report a bug?
On GitHub
Thanks
after 2 months, this review is still flagged by accident. Can we please do something about this?
It will be unflagged when it gets reviewed and doesn't break our guildelines
Thank you. It was accidentally pressed by me tho xd
report button is near too reply and it has no confirmation
so it sucks :)
Hi
I realy need NITRO :(
this is not support, ask for nitro at ur fader
is your votehandler actually responding to them?
theres your reason then
top.gg assumes the vote webhook failed so ends up sending it again
check #site-status for more info
my first msg
How to report user slef prmo
how can i add a server for rucoy calculator?
Can anyone add this feature or do I need to have a special discord server?
sorry, i honestly thought this was where i could go to get help on building a discord server
i can't seem to find a community like that
sorry if i may know, how long does the staff usually take to be approved / declined bot ? I've been waiting for almost 1 month and it's still not reviewed
the second pinned message answers your question ^^ | #support message
Oo ok thanks
Can u update iOS app?
Wdym?
this aint discord support
^^
yes, but we aint discord
Not u specific
hello i want to put my top.gg bot but i need to join the server but i have it says you still don't exist
Try clear your history for the top.gg website and then refresh
Can’t connect to discord from the app
-clearcache
-cacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
I’ll lose my bot
try this





