#support
1 messages · Page 352 of 1
I want to remove that link but not removing from that
Check pin message
??
it was declined for that reason as the person who reviewed it had noticed it being the same as another bot on github
yea i did because i dont have time to build a bot from 0 point i got it from github and it wasnt translated to arabic but i did and did some changes to commands and replys
we dont consider changing the text a "modification"
you must add new features to the bot to be considered modified.
like what
Can you see my report
is the issue you cannot remove whats typed there? or that when you do, you cannot save it?
@zinc oracle ok thanks for your help
I can remove save also but after removing and saved it appear again
I think that might be a known issue, ill ask about it.
try again in a few days.
theres nothing i can do
i would like to get someones second opinion on something
second opinion? why do you need someone high up for an opinion? 👀
well it's just that i find it bs that my bot got denied for a manage messages permission that doesn't really do anything but it needs it other whise it breaks..
Contact the person who reviewed it
the perm is for a game of connect4
Does it delete the message?
That isnt necessary
A user can unreact on their own
and you have random users pressing buttons
only the author and mentioned user can play
but if you keep stacking the numbers
Filter reactions on your end
its gonna do a whole bunch of weird stuff
Not really?
so it automatically removes reactions of anyone other then the author and mentioned user
You just need to code it better it sounds like
Its not a necessary permission
You can use it if you have it but it shouldnt break without it
it doesn't break it just gives a missing permission error
It should silently fail
thats not needed, just check if you have the permission, if you do, then delete the reaction.
Can anyone tag taf.undefined for me?
sure @steady finch
@limpid fractal I’ve just resumitted it
ok you gotta wait in queue again
I just changed by bots avatar, edited and submitted, but the avatar still hasn't updated yet.
click refresh data
Can’t vote 
do you have adblock? a vpn? or using safari?
where would I find that
or, other accounts voting for that bot on your network. can cause issues too
your bots page, click "refresh data" its typically near your edit button and whatnot
under "Creator Controls"
got it, thanks

I can't add tags (I'm on the phone)
I didn't reach the limit
Why I can't save my bot?
try joining the support server they have linked on the top.gg page (if there is one) and asking there
save in what way? like save on top.gg or save ur code?
Code
what application are you using to edit ur code
No like I edit the background url and when I click save
oh so its top.gg which ur having issues with not saving ur code.
try refreshing the page, if that fails it may be because of ur internet connection.
you found it yourself? 
If i edited bot then bot query will be decrease?
I'm assuming you mean the queue, if so, no. You can edit your bot, it will not change your position in the queue
Ok ty yeah i mean queue
nah, I saw the messages above
You'd be surprised people don't have that ability
Does it take time after it get’s approved, or...?
It has 14 votes but not showing up, so I was just wondering.
my bot hasnt appeared in search and it was approved at 1pm today, and now its 5:20pm
it shouldnt take that long as it said up to one hour
which is really annoying
Just a known issue, it'll be fixed at some point
Read pins
ughhhhhhhhhhh whats the point of listing a bot if it doesnt even appear then 🤦♂️
like that just means listing a bot does nothing
theres no point then
my bot is nowhere on the botlist
where can i report people?
how on earth has this not been fixed yet? lots of bots get stuck on trending because of this bug & manage to gain a ton of servers when other people that submit & get trending when theres no bugs only get a couple servers
Afaik, all new bots and servers get this issue. The ones that end up on trending have no advantage
Or well, not one due to this bug
Why does it appear?
they do as more people see them because they are up there longer
Dm a mod(I can't handle reports right now, try @cyan flint)
send me a ss of the dm you want to report along with their id (in my dms)
ok
Well, each new bot and server gets on the new bots page anyway, which is where most the first few days of invites/joins comes from. Not from search.
yea, the thing is, my bot isnt there either
When was your bot approved?
All weekends or just this weekend?
all weekends
Oh pog
I added my bot to the website to be reviewed and when I click the link it 404s me
i see your bot on new bots
all weekends, yes
hey, im really sorry. our site was in the middle of migration when you submitted your bot, your bots submission was never actually properly submitted. you will have to resubmit your bot.
https://top.gg/bot/new
I Want to vote my server, but when I type my server, it doesnt show up
Pls help
Also what is the command for the @small lantern Bot? I invited it to my server
@zinc oracle
Dsl only has one command -ping.
All configuration happens on the website
We are not ticket bot support. We are top.gg support.
If someone leaves an untrue review, that is affecting my bots growth, is there a way that can be removed? all my bots commands work, otherwise they wouldnt be approved by top.gg mods.
i have seen other reported reviews not get removed
reviews only get removed if they're breaking the review guidelines.
k
They can be found here: https://support.top.gg/hc/en-us/articles/360058534673
@zinc oracle
Read pins
?
Woo, is there any eta or will it just.. happen?
is there anyway to speed up having a review removed pls
it has my first name
still saying this
This user's comment was flagged by the bot owner.
can anyone still see it
or just me?
how do i query Hu tao stats
Like last time, mods cannot remove reviews. We have done everything we can until we can remove it again
It will just happen
this means its not public?
Mods cannot remove reviews right now, so of course it's not removed 👀 .
Once we can, it will be removed.

they now somehow know where i live im so scared
thanks anyways
or well thanks in general
If you're scared for your life you should be calling the police not asking a mod team to remove your name from a site.
what if i remove my server from the listing and re add it in a week
or does it not work like that
Doing that will not change the information in the hands of anyone either way.
is there a specific name for hu tao, k!character hu tao is not working.
ah ok i just clicked on the join discord atop the klee bot page without realizing.
will the role given by upvoting a server bypass phone verification ?
Yes, just like any other role.
It's budding on advertising spots in the auctions. Check https://top.gg/advertise to participate.
Spice up your Discord experience with our diverse range of Discord bots
I see, thanks
Is the search issue fixed?
where do i find my bots server count key?
The bot needs to send it through the #topgg-api, you can ask there for help.
guys, i won a giveaway in the csgo server, and here's what the guy told me to do
and how do you do that?
How to know if a bot is beta or not?
Wah
What about the bot made by us @DawnOfMidnight#4323
I meàn how can I know if my bot is beta or not?
Is that the real person?
He might just be trying to take it himself
dm me the id please
i can get in my server
but
when i click analytics
it never loads
every other tab works
it is just this one
Can anyone tell me the hex code of community manager role
Eh?
Sure #849efa
Did you guys change the settings for the server? I needed to have a phone but now I can send messages
Release this bot, it's an excellent appplication!
please dont post ads
Hi I need help my bot which was approved yesterday STILL isnt showing up on search can u fix it??????????????????????????????????????
this issue will probably be around for awhile.
search is a complex system, the team is aware of the issue and is working on a fix
No my friends bot was approved Day before yesterday but his showes up on search
the issue has existed for awhile 🤷♂️ not sure what to tell you.
Hmmmmmmmmmmmmmmm
I can't add tags to my bot anymore
pins, its a known issue
its a bug, it could be until the bug is fixed.
we are not giveaway bot support.
oh sry
Hi
hey, do you need support?
تتكلم عربي ؟
no i dont sorry.
lmfao
😉
what bot
I gave you the hex
thank you
it won't let me update the fines
i think you may be in the wrong server, this is top.gg support.
Yeah, been happening to users all day. It seems submitting changes is having some issues.
;p
Can you let me know when they fix it?
to be honest, I wont remember.
xdddd
i mean ive been voting
and i cant
it says i can vote and when i vote it says i already voted
so idk
What tells you you voted already? If you get the message that you've voted already, try again in 12 hours
Please use their support server, thats likely their issue
So I've never had a second account on Discord, and I'm pretty sure if you check my Karuta stats and whatnot, I've never funneled tickets or anything like that.
I just want my tickets
are you using a vpn? or are you on a public network?
is someone else in your house voting for this bot?
I'm on a public network
My bot declined
its possible someone else voted for the bot then? which would trip that detection.
Because it is in maximum guild limit
Doesn't matter what poketwo says as their tracking could be weird, but try again in a full 24 hours
Try voting periodically during that
Hi, um my automation triggered this week, it was used for the last week. I never knew it would trigger in the upcoming weeks until you take the first step, using it for the first time. I was online when it happened, but by the time the discord login page loaded in the auction login gateway, the other bidders ceased. What do I do now?
I forgot to put the support server link and when I am going to edit it appears that an unexpected error occurred
Not sure but probably something wrong with the website
Try cleaning ur browser's cache and see If it fixes
If it doesn't i'd suggest u just wait a little bit and u should be able to edit it
How DO I make a status for a discord bot
#development please
client.user.setActivity("something you wanna write", { type: "for ex. WATCHING" });
aight then
lol
my bot is declined because of bad description now can i again register?
You can resubmit it when you fixed the issue that caused it to be declined
ya the issue was that my detailed description was too bad
Then you can resubmit it
Hi Has the estimated time of the bots been verified been updated yet
um

hello I'm trying to add a bot to the site, its not working. Sorry first time for me. Can someone help ty (;
Just submit your changes again
Regenerate your token ans put the new token
looks like i had to do html in the description, it didn't accept just text 😳
There's no token
That error implies that the session expired
Hence why I said submit again
It should accept just text
do auctions cost me real money?
if you bid over the amount of credits you have, yes
wtf i choosed 700$ by mistake
if someone overbids you you are fine
if you don't pay you get banned from auctions
i wanna leave this
you don't have to pay
but if you don't pay you just don't have auctions access anymore
I said
you don't have to pay
r u listening
yes
good
but i read that i will get banned if i didn't
Also ask in #auctions-general
yes
From auctions yes
ok thanks
dose someone have a auto moderation code in discord.py that i could have
yes but i cant find a good one
also thats more something for #development
this channel is support for top.gg
not for code
ah yes, basic.
(beside the joke, is it already reported? if its already, i'll delete it)
this is not working?
I have a question in the verification step of my bot they ask me for my personal data such as identity card why should I give this information so personal?
-verifybot
Hi! It seems like you are looking for information on how to get your bot verified.
Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.
If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.
We cannot provide support on how to get your bot verified.
Okay
It's been more than 7 days since I added my bot and it is still not verified is this normal
what is the minimum age?
The Discord age requirement
-upto
@sturdy swan
The average up-to-date approval times are stated here.
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
13+
Ah ok
bot is not shown on website on search
-pins
k
my bot is foundablen't
but it is there
but cannot be searched
How much time it will take to add my bot after it is approved?
-pins @analog lynx
@analog lynx
thank earth
It is added to our site after an hour or so
ok, site crash
Hi, I've added tags to my bot, but they don't show on my bot page, there's only the old tags. It shows all tags on edit page
Max 5
Oh
Or 6
Which one isn't showing up
Economy and Leveling, i just added them
Why is my bot not visible in search results? It is added and public.
-pins
ok
Why cannot i see my invitations... 🤔
-pins
when this will be fixed?
⠀
what should i do
Use the webhook to recieve vote events...
Assuming that the server is running on a server with a publicly accessible ip
If I changed slightly some things in my bot page and had already added it to the queue do you know if it reset the waiting or if it is still in queue ? sry for my english
thank you
🙂
Still in queue...
ok ty 😄
: )
No eta be patient
k
When my bot approved
I cant add invites to a user with plasma bot
"You have not supplied an amount of invites to add"
-wrongserver
@jade trout
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
-upto
@clever pebble
The average up-to-date approval times are stated here.
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Why?
?
Go to your profile, click on your bot
oki
do auctions cost real money? (my friend isn't believe me)
There's no furry auction tag?
analytics didn't load.
hi
No there isn't, you can suggest it in #557980762675085333 though
I can't see auction-feedback.
I'm verified for auctions though.
I just left the server and just now rejoined.
Thanks! @long ferry
I've put my server on https://top.gg, and I made it so when you vote you should get a role, but that doesn't work. Why?
works for me 

idk how
Then you're not ready to do so
read https://custom.discord.re and ask in #development
ummm
What if i sent a bot for approval that has only two public commands ping and embed because that bot's only work is to convert normal messages into embed. will it get approved ?
😕 😔
pretty sure you need more than two commands
and a ping command doesn't count
@humble eagle is it more than 2 commands still?
there is no "minimum command count"
thats fine
Hello my bot got declined saying no help command provided
Actually there is a help command
who will see my bot????
im discord bot is what apperaly?
im trying to vote for the karuta bot but it says i seem to be voting on multiple accounts but i literally only have one how do i fix this?
How much time does it take to show up in search after the bot gets approved?? ||please ping me||
-upto
@sturdy swan
The average up-to-date approval times are stated here.
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
is there a way to top.gg bot to let me vote is there a timer or something i mean im not voting on multiple accounts
You can only vote every 12 hours or what do you mean
i understand that and when i try to go vote it wouldn't let me saying that im voting on multiple accounts even tho i am not
ooo cool thank you idk what happened but it lets me now ty
oh ok
what percentage
N/A
ok
Yea when ur bot is approved
and with that description it wouldnt even be reviewed
Thanks 😊
lol yea facts you need to sort that desc out
this desc is just spam
What are the requirements for making it approved??
Why??
write a normal description
So that I don't know what to write in description
Arrre my bot is approved but it is not showing up in the search results ||I also got a dm from luca||
just look at mee6 or whatever and describe features of your bot
Okk
Thanks 😊
@olive pine how can I get the bot DEVELOPER badge in my profile??
that's a known issue, check the pinned messages for a list of them
u cant get it
@twin river how you got it??
Why??
it was removed from discord
You needed to have a discord verified bot before Oct 8th 2020
What??
only the early ones got it
Ohh okay thanks
you now just can get the checkmark behind your bots name
What??
I want that early bot DEVELOPER badge
Ohh
@olive pine I have a small server
And want to apply for Partnership
but you need 80+ servers or what where your bot needs to be used to apply for that checkmark
But can't meet the requirements for it
I need 500 members in my server
But I only have 260 members
What??
you're talking about completely different things
for bot verification you need at least 75+ guilds, keep in mind that the user badge isnt being given anymore though
where can i report?
DM a moderator, or @ mention one of them with your case
It's a known issue that it doesn't show up in search, check the pins
So how can I do to fix that?
Wait for the issue to be fixed
If my bot gets declined 6 times... Will it be faster? Or at-least could you guys say all the problems at once?
Ok, thank you

We will decline the bot as soon as we find a problem with it, it's your responsibility to make sure it follows all rules before submitting it.
Its not said in the rules "Do not use mathjs"
And now declined
Anyways, can anyone inspect it and say the problems... So that before the REAL inspection comes I can fix it :/
Ah no need ig :/
bye
You're allowed to have math commands, but you need to make sure it can't be used to crash the bot
yeye oki :/
Contact Discord, we do not verify bots
Hello
-pins
@sturdy swan
-verifybot
@sturdy swan
Hi! It seems like you are looking for information on how to get your bot verified.
Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.
If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.
We cannot provide support on how to get your bot verified.
i made an bot that play music for 24/7 non stop
Ok
How do i inv bot to server?
but when the bot alone in the room
it stop for noreason
Seems like something for #development
-invitebot
@floral vault
It seems like you want to invite a bot to your server
In order to invite a bot to your server, press the Invite button on the bot page. It should then redirect you to discord's authorization page.
Press authorize and the bot should be added to your Server. If it says any red text such as for example This bot is private or this bot has been flagged.., then we cannot help you. Reach out to the bot-developer for this issue by going to their support server.
Can someone help with the Reviver Bot?
-wrongserver
@ashen citrus
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
Ah sorry
Any idea when the vote advert thing will be fixed
Having to delete cache every time I want to vote for a bot is a bit annoying
@long ferry is there any way to view all of Lucas commands, as I wanna help out here
the tags (-) are mod only, sorry
I added a bot but it is not visible in my profile
It was not approved, rather it was at the time of validation
not visible since the day I added
showing how much is left to pre-approval, etc.
Why did it happen like this? He was saying that the website infrastructure is being renewed?
Oh ok, il just type it
Hey, is there a way to remove or hide a dumb review? A guy couldn't find a !help command, even tho the bot points to it on join and it is clearly stated on the top od its top.gg page
and he gave 1 star rating
No, "dumb" doesn't break the review guidelines, just reply to the review with information.
you can read the review guidelines here https://support.top.gg/hc/en-us/articles/360058534673
I did reply to it, but it doesn't change the fact that the rating is now much lower which could potentially discourage people from adding the bot
analytics down rn?
I've read those, just wanted to ask
getting 504
If someone decides to be discouraged by one review out of two of someone that couldn't get to the help command, that's unfortunately not top.gg's fault. Usually a single low star review doesn't affect ratigns that much, but of course if it's the only one or one of two, then it's statistically more hurtful.
But your reply helps.
check pins of this channel
mmkay
Alright, thanks for your time!
Do I get notified when my report was reviewed?
No
@solid iron i could say like "the developer of the bot is rude bot is bad 1 star" without ever breaking any rules
someone could say*
when will my bot be approved/declined bruh
Me
Was it the name of the bot?

I'm still new to the site
That's not an official package
the official packages are linked from the docs in #topgg-api
You can ask for help in #topgg-api
Ah ok
My bot was approved yesterday, and I can find it is I log in, but I logged out and looked up the name exactly and couldnt find it. Why? People were able to upvote with the link though
-pins
can someone tell me if my bot was denied, or accepted
bc im in class, & the school wifi, doesnt let me log into top.gg on campus
so i cant log on, to see, & dont feel like skipping class to read #logs for 93 hours, to find out
pls, & ty
yep, if its accepted you get pinged
ive tried to make a bot before, & 'luca' bot dm'd me & told me, thx for the refresher
uuuh, hello there, i might have made an oopsie and tried to publish my bot too soon (texts are only in french and i was planning to translate it later but i got a bit excited to share it sooner), will it be a problem ?
nope, not at all
if bots are in languages other than english we just go ahead and translate them
same goes for bot pages etc
you too!
Hey so, I was using the karuta bot and my vote was apparently "ready", but when I went to top.gg to vote, it said "You already voted for this bot. Try again in 12 hours". I went back to check my inventory and i had no new tickets and it still says my vote is ready. I already asked in the karuta server, but they said they couldn't help me and it was a top.gg problem. I already tried logging in and out but that didn't work. Anyone know how to fix this?
Wait a full 24 hours, the timer from that bots end could be out of sync
alright thanks
I have members in my server, that upvote it, & the bot doesnt give them, the upvoter role, i have set, what is this? & how can i fix it?
(ping me with an answer, ill be afk, bc im in class)
i assume role rewards
how can i get my discord bot public?
@indigo moat make sure DSL
- is in your server
- has
Manage_Roles - is above the role you wan't to reward users with
Hello i have problem i have forgot my password and i want to change it can you help me with that?
We cannot help you with discord-related things either
what's the message you're getting
also, if your bot is in queue you cannot invite it, neither can any other users
This bot is not approved and cannot be invited
Oh then it's in queue to be reviewed and you just have to wait until the top.gg staff reviews it.
how long?
The queue time is 2+ weeks
HOLIG SHIT
Where is our DBL token located?
in the webhook menu, in bot's edit page
thx
There's about 2000 bots before yours in queue and each is reviewed manually, so it does take a bit of time. Note that people can still invite your bot in the meantime, they just can't see it on top.gg.
okay;D
lmao, so if my bot has been in queue for about, wait lemme check
6 days.
it went in on the 9th of this month, & its the 15th
yup
so 15 more days
no not 15
idk
just chill down, it'll be faster if you don't mind the queue all the time
Dose anyone know the ruff estimated time to find out when your bot gets approved
I need help
just ask
-upto
@obsidian terrace
The average up-to-date approval times are stated here.
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
oh
ik, ive sent a bot in before, to see how long it would take, i did it back in like july 2020 i think, it got denied, but i didnt put much of a desc to it, now im remaking the bot, & i sent it with a more detailed desc lmao
Thank you 😊
botum ne zaman onaylanır
turns out, all of that was already on, it didnt do it either way
Is top(.)gg free (add a bot to the website)?
I saw this:
Voting credit
$xx.xx
What are auctions? What is #bids for? Click here to find out and click here to apply for access.
Thanks
hello
henlo
We've been waiting for our bot to check it for a long time. Some bots that applied after us were approved. When will our bot start to be controlled?
-upto
The average up-to-date approval times are stated here.
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
any1 else having problems with analytics page?
-pins
I have a question for someone who is higher up the chain of the website (mainly the server listings) is there someone I could speak to?
You can ask a mod
I spoke to one yesterday and it didn't quite answer my question other than "there's nothing I can do about it" due to their rank.
Then they should escalate it to a higher up
Specifically Xignotic does a lot with server listings if you want to speak to him
Hes a community manager
Can I Dm him?
Yes
Thanks (and I do believe the mod I spoke to sent it to the community managers, wouldn't want the person to get in trouble 😬
i want to talk with mod my friend got banned from server and he can't use top.gg or vote to bots
Tell your friend to appeal at appeals@top.gg
ty
when i input the server ids of the servers my bot is in on this page, it doesn't save any data or display it on my bots page?
Is there server on https://top.gg/servers
@turbid wraith ^
ahh nvm, i thought it just makes an api call to fetch the image of the server and displays it
didn't realize it needs to be on the top.gg system

i submitted the bot reviwer application
but im not being told
that i am approved or denied
#logs message how more time it will take
it got verified 2 days before frm now
wait for some more time
anyone knows about this?
When did u submit
on 8 march
Same way as u applied the first time ik it is a pain
frm their website
Just be patient
or dm admin or owner
but till when i rlly wanna review bots
Dont do this
oh ok
Wait what?
yea
There's nothing you can do about bot reviewer applications other than wait until they add a new batch of trial reviewers, which happens at irregular intervals.
Next time save ur stuff so if it gets denied u can reapply
oh ok
Hi
well who all are developers here?
I have 15 dollars, why he will take them from me
who?
Half the server's a bot developer, so... most people? lol.
, why he will take them from me
lol
Ask in #auctions-general
umm unable to understand can u pls provide ss with eng?
All auctions questions should be asked in #auctions-general
it happens sometimes
how to access auctions?
I know, it's just that even tho I reload I still get that...
-auctions @radiant sand
@radiant sand
What are auctions? What is #bids for? Click here to find out and click here to apply for access.
i think do after 30 mins
eh, that's a wait then
jez
-auctions
What are auctions? What is #bids for? Click here to find out and click here to apply for access.
my bday
oh col
lol
hi,im looking for event bot
-help
Can i get my bot into this server?
no
ok :( Why
if you wish for your bot to be here, feel free to submit it #site-status
How long is it suppost to take for a bot to show up in search
Sorry if I'm being impatient
It helps because it tells me this An error occurred while validating your input:
The "Servers this bot is on" section is incorrectly formatted.
Right now search is having issues, you'll just need to wait for it to be resolved
Oo thx
You can check the pins for a list of known remaining issues with the site
Mk
It helps because it tells me this An error occurred while validating your input:
The "Servers this bot is on" section is incorrectly formatted.
how long does it normally take for a bot to get verified
its not that long, it was 8+ weeks at one point 👀
When I change it to light, it tells me form has validation errors
wow u have a big qu
2k bots, yes
you should get more testers
we have a ton of trial reviewers currently.
do you have custom css?
how do i download brain.js without getting an error?
no
to force a theme, you need custom css. otherwise there's literally no reason to force a theme.
its for getting info, you posting info about your bot on the site.
i did not understand
@sturdy swan do not post ads, this is your only warning 
try #general
Yesterday, my discord bot got approved, but even after an hour, I don't get any results when I searched it up, It could be a glitch, but I don't know
i need help with my reaction role bot
-wrongserver
@hazy linden
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(
Hello, Is there a way to private a discord bot page?
there's not
oh
you can set the bot to private so it can't be invited
ok
when i go on reaction role website and press join server it brings me here
ok
If I change the description of the bot on the website, will I have to wait for 2 weeks again?
or it will be changed immediately?
It will be changed immediately
thanks
np
hmm - my bot Analytics page isnt loading?
My bot is approved, then it went offline, what should I do?
turn it back on
read pins
Thank you
can i use the API to get analytics?
I don't think they are support for making your bot work 
Don't think the api is able to get analytics
oke, thx
Weebhocks are working? 
I'm trying to setup a new weebhock for many days but still don't working
weebhocks?
lmao. i could get behind that
How long do reported reviews take to be taken down?
I reported one 3 weeks ago
Also my bot's icon is just gone
I recently changed it and now It just doesn't show up on the bot page
Click "Refresh Data"
takts a bit right now
webhocks*
Sorry lmao
they should work
can i help you
Oof
I have 6 five-star reviews and 2 one-star reviews, all from people that were personally angry at me and decided to give my bot a bad review without even using it. One person even claims it doesn't have music when the docs and help menu clearly state that it has music, and they didn't even use the bot.
Did you flag them?
Then you kinda just have to wait.
I dont think there is one. It can take awhile
Also, I'm worried that they will see the reviews and instantly believe them and say that they are valid, but I have important information like screenshots about conversations to prove that they are targeting me intentionally.
For example,
The moderation team might just think that my bot didn't have an easy point of entry, when it literally says it in the status the help command
And clearly says how to use music and access the docs
We currently do not have the resources to review them
They’re still not working correctly since the site migration
So you just have to be patient
Oh my gosh
When a bot is starting out
One bad review
Brings everything down
Without anyone even reading it
When bots have the same features and same votes
If one bot has bad reviews
Because the creator has been harassed
Then their bot won't get as many clicks
MM unless the bot's reviews are like 2 stars or slower
And then the people who want to harass me will have succeed in bringing my bot down
people dont massively care
or if they do care they read the reviews and the responses
Either that or my bot community is just incredibly nice 
But really, in your opinion, should the review be taken down?
Not that you have the power to
I'm just asking for your opinion
well i mean i agree with the review that your commands are confusing lol
your status says tb help
-support
This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!
Lol I changed the prefix in one of my servers
wow
it has a feature to change the prefix
so CONFUSING am I right?
Cant you let me get to the point before beating me to it
i'm offering MORE features so confusing
If both of you could kindly leave this channel, that’d be great, unless you have another topgg question. :)
@sage igloo
^^^
We will review it when we get the proper resources to.
Okay i give up
I can't add tags (I'm on the phone)
I didn't reach the limit
Known bug
Alright. But again leave this channel unless you have a topgg question. And mentioning other bot lists in that context is prohibited here.
Okay
I type the tag but I can't add it, I think it's because there is no button for me to click
i just like the fact that someone give my bot 5 star review and it is called napim
-upto
The average up-to-date approval times are stated here.
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
He meant he's waiting for approval, I guess can you check on a bug?
Hello, for some reason, i cant vote for my own server in top.gg and they showed the 'forbidden 404' ?
For some reason I can't edit my server, but it's a KnOwN bUg so it doesn't matter to them
Will my bot be added to the server?
no
We do not add approved bots any more
No, bots dont get added here, unless it gets selected in the polls in #site-status
we know the issue, it does matter to us
Wym?
we just don't know why the error occurs
i've been missing out on advertising credits for a month
Because at the moment, every single issue that gets mentioned here is related to one of the issues mentioned in the pinned messages
We understand that it's frustrating, but it's not like we can do much about the situation other than wait
We are aware of the issues and the Team is doing their best trying to fix them while still updating the site
I mean yeah, but you never had a chance to begin with
I just want to claim my ad credits so i have a chance at auctions
mee6 is sponsored
???
yeah they're SpOnSoReD
i mean
-upto
So is it normal for that 'forbidden' thing to occur?
Yep
It's a known bug
you didnt get over 21 votes last month though
Oh ok
"promoted"
No it isn't normal on our site, but an issue
so you dont get any credits regardless
Because it would be pointless to ask them to
Why bother people with voting if it does nothing
You're complaining that you cant claim vote credit when you never had any to begin with though 
Because I'm not going to waste my supporters' time
We know that this is frustrating, just be patient. We cannot make a fix in 0.0002 seconds that fixes everything
so why are you complaining?
I dont ask 0.0002 seconds
I ask in a month
but that's not even going to happen
they can give an estimate on that, but not bot reviews
The site is having issues and the team is working hard to fix them. I feel like this conversation needs to stop. Unless you have a serious support question, move to #general
About 2-3 weeks as of now
one way or another
our review system is not broken
Welcome to top.gg, enjoy your stay
1 working feature can I get another?
+1
people like @midnight forge are reviewing over 100-200 bots per week
If you dont stop I'll mute anyone involved.
@autumn ferry I understand you’re frustration but you need to drop it. Now.
yeah that's the only working feature
please stop complaining, we are working on it
All of you
ok
This is a channel for support. If you have any suggestions or issues take it to the github.





