#support

1 messages · Page 352 of 1

lavish orchid
#

hello
my bot just declined because its unmodified instance of [EvoBot] what should i do in the bot to get approved

vital nebula
#

I want to remove that link but not removing from that

lavish orchid
#

??

limpid fractal
lavish orchid
#

yea i did because i dont have time to build a bot from 0 point i got it from github and it wasnt translated to arabic but i did and did some changes to commands and replys

zinc oracle
#

we dont consider changing the text a "modification"

#

you must add new features to the bot to be considered modified.

lavish orchid
#

like what

zinc oracle
#

anything, as long as its not a feature the bot already has.

#

and functions

vital nebula
#

Can you see my report

zinc oracle
lavish orchid
#

@zinc oracle ok thanks for your help

vital nebula
zinc oracle
vital nebula
#

Can i transfer you and you can fix it?

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Then you transer me again

olive monolith
#

any staff that i could talk to

#

thats somewhat high

zinc oracle
olive monolith
#

i would like to get someones second opinion on something

zinc oracle
#

second opinion? why do you need someone high up for an opinion? 👀

olive monolith
#

well it's just that i find it bs that my bot got denied for a manage messages permission that doesn't really do anything but it needs it other whise it breaks..

gloomy shell
#

Contact the person who reviewed it

olive monolith
#

the perm is for a game of connect4

gloomy shell
#

Does it delete the message?

olive monolith
#

it removes reactions

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after the game is done

gloomy shell
#

That isnt necessary

olive monolith
#

and when a user reacts it removes it

#

so that

#

basically

#

if you are playing it

gloomy shell
#

A user can unreact on their own

olive monolith
#

and you have random users pressing buttons

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only the author and mentioned user can play

#

but if you keep stacking the numbers

gloomy shell
#

Filter reactions on your end

olive monolith
#

its gonna do a whole bunch of weird stuff

gloomy shell
#

Not really?

olive monolith
#

so it automatically removes reactions of anyone other then the author and mentioned user

gloomy shell
#

You just need to code it better it sounds like

#

Its not a necessary permission

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You can use it if you have it but it shouldnt break without it

olive monolith
#

it doesn't break it just gives a missing permission error

gloomy shell
#

It should silently fail

olive monolith
#

fine ill just try catch the whole thing

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and re apply my bot

zinc oracle
#

thats not needed, just check if you have the permission, if you do, then delete the reaction.

sturdy swan
#

Can anyone tag taf.undefined for me?

zinc oracle
#

sure @steady finch

barren plaza
#

@limpid fractal I’ve just resumitted it

limpid fractal
#

ok you gotta wait in queue again

acoustic scarab
#

I just changed by bots avatar, edited and submitted, but the avatar still hasn't updated yet.

limpid fractal
#

click refresh data

paper lily
#

Can’t vote vibe

zinc oracle
#

do you have adblock? a vpn? or using safari?

acoustic scarab
paper lily
#

Hm

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Let me check

zinc oracle
#

or, other accounts voting for that bot on your network. can cause issues too

zinc oracle
fervent garden
acoustic scarab
#

got it, thanks

fervent garden
tacit geyser
#

I can't add tags (I'm on the phone)

I didn't reach the limit

limpid pivot
#

Why I can't save my bot?

pastel pendant
#

hey

#

someone know what happens to pokecord?

fervent garden
fervent garden
fervent garden
limpid pivot
fervent garden
#

try refreshing the page, if that fails it may be because of ur internet connection.

sturdy swan
#

My bot doesn't show up

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Even though it was approved

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Alright

unique dagger
#

How long does it usually take for your bot to show in search? 😄

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Oh

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Im blind

zinc oracle
#

you found it yourself? pogey

vital nebula
#

If i edited bot then bot query will be decrease?

twin river
vital nebula
#

Ok ty yeah i mean queue

unique dagger
zinc oracle
#

You'd be surprised people don't have that ability

unique dagger
#

Does it take time after it get’s approved, or...?

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It has 14 votes but not showing up, so I was just wondering.

loud pulsar
#

my bot hasnt appeared in search and it was approved at 1pm today, and now its 5:20pm

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it shouldnt take that long as it said up to one hour

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which is really annoying

zinc oracle
loud pulsar
#

ughhhhhhhhhhh whats the point of listing a bot if it doesnt even appear then 🤦‍♂️

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like that just means listing a bot does nothing

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theres no point then

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my bot is nowhere on the botlist

hot trellis
#

where can i report people?

loud pulsar
#

how on earth has this not been fixed yet? lots of bots get stuck on trending because of this bug & manage to gain a ton of servers when other people that submit & get trending when theres no bugs only get a couple servers

zinc oracle
#

Or well, not one due to this bug

obtuse shell
#

Why does it appear?

loud pulsar
zinc oracle
cyan flint
hot trellis
#

ok

zinc oracle
loud pulsar
zinc oracle
#

When was your bot approved?

loud pulsar
#

1pm pst today

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its 5:30pm now

ashen flume
#

All weekends or just this weekend?

zinc oracle
#

all weekends

ashen flume
#

Oh pog

sturdy swan
#

I added my bot to the website to be reviewed and when I click the link it 404s me

zinc oracle
tranquil yacht
#

all weekends, yes

zinc oracle
sturdy swan
#

Lit

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I wrote it down in a quick memo

dusty mango
#

I Want to vote my server, but when I type my server, it doesnt show up
Pls help

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Also what is the command for the @small lantern Bot? I invited it to my server

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@zinc oracle

humble surge
#

How I setup the ticket bot

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The ticket tool bot

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How do I set it up

zinc oracle
zinc oracle
sturdy swan
#

If someone leaves an untrue review, that is affecting my bots growth, is there a way that can be removed? all my bots commands work, otherwise they wouldnt be approved by top.gg mods.

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i have seen other reported reviews not get removed

zinc ore
#

reviews only get removed if they're breaking the review guidelines.

sturdy swan
#

k

zinc ore
zinc oracle
#

Read pins

dusty mango
#

?

unique dagger
#

Woo, is there any eta or will it just.. happen?

sturdy swan
#

is there anyway to speed up having a review removed pls

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it has my first name

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still saying this

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This user's comment was flagged by the bot owner.

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can anyone still see it

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or just me?

nocturne meteor
#

how do i query Hu tao stats

zinc oracle
sturdy swan
#

it wasnt removed yet

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or does

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This user's comment was flagged by the bot owner.

zinc oracle
sturdy swan
#

this means its not public?

zinc oracle
sturdy swan
#

they now somehow know where i live im so scared

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thanks anyways

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or well thanks in general

zinc ore
#

If you're scared for your life you should be calling the police not asking a mod team to remove your name from a site.

sturdy swan
#

what if i remove my server from the listing and re add it in a week

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or does it not work like that

zinc ore
#

Doing that will not change the information in the hands of anyone either way.

sturdy swan
#

ok

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thanks

#

sorry

nocturne meteor
#

is there a specific name for hu tao, k!character hu tao is not working.

zinc ore
#

You're in the wrong server, this is top.gg

nocturne meteor
#

ah ok i just clicked on the join discord atop the klee bot page without realizing.

quiet pond
#

will the role given by upvoting a server bypass phone verification ?

fervent saffron
#

What does bidding mean

zinc ore
zinc ore
fervent saffron
#

I see, thanks

latent meteor
#

Is the search issue fixed?

sturdy swan
#

where do i find my bots server count key?

zinc ore
sturdy swan
#

thanks for the help

past narwhal
#

guys, i won a giveaway in the csgo server, and here's what the guy told me to do

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and how do you do that?

marsh anchor
#

How to know if a bot is beta or not?

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Wah

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What about the bot made by us @DawnOfMidnight#4323

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I meàn how can I know if my bot is beta or not?

latent meteor
#

He might just be trying to take it himself

next vale
#

Where can I report a child porn server listed on top.gg?

zinc oracle
sour wraith
#

i can get in my server

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but

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when i click analytics

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it never loads

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every other tab works

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it is just this one

steep aurora
#

Can anyone tell me the hex code of community manager role

compact nebula
compact nebula
white cave
#

Did you guys change the settings for the server? I needed to have a phone but now I can send messages

sturdy swan
#

Release this bot, it's an excellent appplication!

zinc oracle
sturdy swan
#

Hi I need help my bot which was approved yesterday STILL isnt showing up on search can u fix it??????????????????????????????????????

zinc oracle
sturdy swan
#

How mcuh time?????????

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plus why is it fricking happenin?

zinc oracle
#

no idea, but its existed for several weeks minimum.

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well, search is complex

sturdy swan
#

search is a complex system, the team is aware of the issue and is working on a fix

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No my friends bot was approved Day before yesterday but his showes up on search

zinc oracle
#

the issue has existed for awhile 🤷‍♂️ not sure what to tell you.

sturdy swan
#

Hmmmmmmmmmmmmmmm

tacit geyser
#

I can't add tags to my bot anymore

sturdy swan
#

is it normal that i can view the link of my bot's approval on top.gg from #logs but not be able to view my bot in the search bar for top.gg?

#

it just got approved today btw^

zinc oracle
#

pins, its a known issue

sturdy swan
#

mk ty

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but how long will they not show in search for?

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a week?

zinc oracle
#

its a bug, it could be until the bug is fixed.

sturdy swan
#

mk

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why is my giveaway bot offline?

zinc oracle
#

we are not giveaway bot support.

sturdy swan
#

oh sry

tardy grove
#

Hi

zinc oracle
#

hey, do you need support?

tardy grove
#

تتكلم عربي ؟

zinc oracle
#

no i dont sorry.

tardy grove
#

OK

#

انا سوف ادهب باي

steep aurora
lavish latch
compact nebula
steep aurora
meager olive
#

Help me, every time I try to update something in the "bot info" I get this

#

:(

valid matrix
#

it won't let me update the fines

zinc oracle
zinc oracle
timber glade
#

;p

meager olive
zinc oracle
meager olive
civic mortar
#

hi

#

ive been voting for 2 days and i cant and cant receive boxes too

zinc oracle
#

boxes?

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i think your in the wrong server, this is top.gg support.

civic mortar
#

i mean ive been voting

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and i cant

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it says i can vote and when i vote it says i already voted

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so idk

long ferry
#

What tells you you voted already? If you get the message that you've voted already, try again in 12 hours

old vine
civic mortar
#

they sent me here

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anyways nvm i fixed it

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ty for responding

honest nymph
#

So I've never had a second account on Discord, and I'm pretty sure if you check my Karuta stats and whatnot, I've never funneled tickets or anything like that.

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I just want my tickets

zinc oracle
honest nymph
#

I'm on a public network

sturdy swan
#

My bot declined

zinc oracle
sturdy swan
#

Because it is in maximum guild limit

zinc oracle
#

we cannot test bots which we cannot invite

long ferry
#

Try voting periodically during that

jovial bridge
#

Hi, um my automation triggered this week, it was used for the last week. I never knew it would trigger in the upcoming weeks until you take the first step, using it for the first time. I was online when it happened, but by the time the discord login page loaded in the auction login gateway, the other bidders ceased. What do I do now?

toxic osprey
#

I forgot to put the support server link and when I am going to edit it appears that an unexpected error occurred

desert palm
#

Not sure but probably something wrong with the website

#

Try cleaning ur browser's cache and see If it fixes

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If it doesn't i'd suggest u just wait a little bit and u should be able to edit it

quartz night
#

How DO I make a status for a discord bot

long ferry
kind tundra
long ferry
kind tundra
#

lol

sturdy swan
#

my bot is declined because of bad description now can i again register?

long ferry
#

You can resubmit it when you fixed the issue that caused it to be declined

sturdy swan
long ferry
#

Then you can resubmit it

sturdy swan
#

Hi Has the estimated time of the bots been verified been updated yet

jovial bridge
#

um

sturdy swan
foggy prism
#

hello I'm trying to add a bot to the site, its not working. Sorry first time for me. Can someone help ty (;

arctic whale
#

Just submit your changes again

austere rune
#

Regenerate your token ans put the new token

foggy prism
#

looks like i had to do html in the description, it didn't accept just text 😳

arctic whale
#

That error implies that the session expired

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Hence why I said submit again

arctic whale
foggy prism
#

ohhhhhhh

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i sent it in now 🤞

worldly veldt
#

do auctions cost me real money?

untold musk
#

if you bid over the amount of credits you have, yes

worldly veldt
#

i will not

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i wanna leave auctions

hollow trellis
#

auctions cost real money

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its not monopoly

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lol

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this is real life

worldly veldt
#

wtf i choosed 700$ by mistake

hollow trellis
#

if someone overbids you you are fine

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if you don't pay you get banned from auctions

worldly veldt
#

wtf nooo

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im the first

hollow trellis
#

lol

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its fine

worldly veldt
#

i wanna leave this

hollow trellis
#

you don't have to pay

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but if you don't pay you just don't have auctions access anymore

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I said

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you don't have to pay

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r u listening

worldly veldt
#

yes

hollow trellis
#

good

worldly veldt
#

but i read that i will get banned if i didn't

long ferry
hollow trellis
#

yes

long ferry
#

From auctions yes

hollow trellis
#

not from the server

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only from auctions

worldly veldt
#

oh i thought banned from top.gg

hollow trellis
#

no

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only auctions

worldly veldt
#

ok thanks

sturdy swan
#

dose someone have a auto moderation code in discord.py that i could have

hollow trellis
#

ever heard of

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github

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or stackoverflow

sturdy swan
hollow trellis
#

this channel is support for top.gg

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not for code

zinc anvil
#

ah yes, basic. Legoshi_Relaxed (beside the joke, is it already reported? if its already, i'll delete it)

gray wagon
#

this is not working?

sturdy swan
#

I have a question in the verification step of my bot they ask me for my personal data such as identity card why should I give this information so personal?

long ferry
#

-verifybot

wild stoneBOT
#

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

sturdy swan
#

Okay

#

It's been more than 7 days since I added my bot and it is still not verified is this normal

#

what is the minimum age?

long ferry
#

The Discord age requirement

wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

so +14 years?

#

Ok

long ferry
sturdy swan
#

Ah ok

indigo ice
#

bot is not shown on website on search

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

indigo ice
#

k

analog lynx
#

my bot is foundablen't

#

but it is there

#

but cannot be searched

sturdy swan
#

How much time it will take to add my bot after it is approved?

long ferry
#

-pins @analog lynx

wild stoneBOT
#

@analog lynx

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

analog lynx
long ferry
analog lynx
#

ok, site crash

autumn jetty
#

Hi, I've added tags to my bot, but they don't show on my bot page, there's only the old tags. It shows all tags on edit page

autumn jetty
#

Oh

long ferry
#

Or 6

autumn jetty
#

but i have 6 tags

long ferry
#

Which one isn't showing up

autumn jetty
#

Economy and Leveling, i just added them

long ferry
#

Guess just another issue with editing bots

autumn jetty
#

oh ok

#

:/

#

Do I have to report it somewhere ?

lunar sparrow
#

Why is my bot not visible in search results? It is added and public.

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

lunar sparrow
#

ok

spice delta
#

Why cannot i see my invitations... 🤔

worldly veldt
#

its been 2 days and im not in search yet

buoyant mauve
#

-pins

worldly veldt
#

when this will be fixed?

ebon lantern
#

hi

#

how can i make the bot give a specific role when someone votes to my bot

spice delta
#

ebon lantern
spice delta
#

Assuming that the server is running on a server with a publicly accessible ip

subtle flame
#

If I changed slightly some things in my bot page and had already added it to the queue do you know if it reset the waiting or if it is still in queue ? sry for my english

ebon lantern
subtle flame
#

ok ty 😄

spice delta
#

: )

long ferry
worldly veldt
#

k

clever pebble
#

When my bot approved

jade trout
#

I cant add invites to a user with plasma bot

#

"You have not supplied an amount of invites to add"

long ferry
wild stoneBOT
#

@jade trout

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

long ferry
wild stoneBOT
#

@clever pebble

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

jade trout
#

Why?

jade trout
long ferry
#

This is the wrong server

#

Read the message

jade trout
#

Oh ok

#

Thanks and sorry

loud lagoon
#

Can i edit my bot's profile while it is in queue ?

#

if yes how do i find it

long ferry
#

Go to your profile, click on your bot

loud lagoon
#

oki

worldly veldt
#

do auctions cost real money? (my friend isn't believe me)

coral peak
#

There's no furry auction tag?

elfin sluice
#

analytics didn't load.

coral peak
#

..?

#

Wdym

cedar slate
#

hi

long ferry
coral peak
#

I can't see auction-feedback.

#

I'm verified for auctions though.

#

I just left the server and just now rejoined.

long ferry
#

Yup let me give your role

coral peak
#

Thanks! @long ferry

halcyon bay
#

I've put my server on https://top.gg, and I made it so when you vote you should get a role, but that doesn't work. Why?

worldly veldt
#

how to use colors in long desc?

#

@lone anvil

lone anvil
#

the description supports CSS

#

either inline or in a block with <style> tags

worldly veldt
worldly veldt
long ferry
#

Then you're not ready to do so

worldly veldt
#

ummm

steep aurora
#

What if i sent a bot for approval that has only two public commands ping and embed because that bot's only work is to convert normal messages into embed. will it get approved ?

worldly veldt
#

what

#

thats even not a bot

steep aurora
#

😕 😔

limpid fractal
#

pretty sure you need more than two commands

#

and a ping command doesn't count

#

@humble eagle is it more than 2 commands still?

humble eagle
#

there is no "minimum command count"

steep aurora
#

@limpid fractal you too thanks

soft plover
#

Hello my bot got declined saying no help command provided

#

Actually there is a help command

worldly veldt
#

who will see my bot????

sturdy swan
#

im discord bot is what apperaly?

dusk cedar
#

im trying to vote for the karuta bot but it says i seem to be voting on multiple accounts but i literally only have one how do i fix this?

sturdy swan
#

How much time does it take to show up in search after the bot gets approved?? ||please ping me||

wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

dusk cedar
#

is there a way to top.gg bot to let me vote is there a timer or something i mean im not voting on multiple accounts

long ferry
#

You can only vote every 12 hours or what do you mean

dusk cedar
#

ooo cool thank you idk what happened but it lets me now ty

sturdy swan
#

my bot isn't in queue

#

luca didn't dm'ed me

real laurel
#

It is in queue

#

You submitted it on the 10th

sturdy swan
#

oh ok

sturdy swan
real laurel
#

N/A

sturdy swan
#

ok

foggy widget
#

Hey is my bot in approved??

#

??

#

@real laurel

sick haven
#

no

#

youll get a msg from @wild stone and a ping when it is

foggy widget
#

Ohh

#

I also want to be bot developer@sick haven

sick haven
#

Yea when ur bot is approved

olive pine
#

and with that description it wouldnt even be reviewed

foggy widget
sick haven
#

lol yea facts you need to sort that desc out

olive pine
#

this desc is just spam

foggy widget
#

What are the requirements for making it approved??

foggy widget
olive pine
#

write a normal description

foggy widget
#

This is my first bot

olive pine
foggy widget
#

So that I don't know what to write in description

sturdy swan
# long ferry -upto

Arrre my bot is approved but it is not showing up in the search results ||I also got a dm from luca||

olive pine
#

just look at mee6 or whatever and describe features of your bot

foggy widget
#

Thanks 😊

#

@olive pine how can I get the bot DEVELOPER badge in my profile??

twin river
foggy widget
#

@twin river how you got it??

foggy widget
olive pine
#

it was removed from discord

twin river
#

You needed to have a discord verified bot before Oct 8th 2020

foggy widget
#

What??

olive pine
#

only the early ones got it

olive pine
#

you now just can get the checkmark behind your bots name

foggy widget
#

What??

olive pine
foggy widget
#

I want that early bot DEVELOPER badge

foggy widget
#

@olive pine I have a small server

#

And want to apply for Partnership

olive pine
#

but you need 80+ servers or what where your bot needs to be used to apply for that checkmark

foggy widget
#

But can't meet the requirements for it

#

I need 500 members in my server

#

But I only have 260 members

lone anvil
#

you're talking about completely different things

#

for bot verification you need at least 75+ guilds, keep in mind that the user badge isnt being given anymore though

hasty belfry
#

where can i report?

twin river
#

DM a moderator, or @ mention one of them with your case

quartz briar
#

How can I add my bot to top.gg?

woeful ledge
#

You have already add it

#

i can see the role :/

quartz briar
twin river
quartz briar
#

So how can I do to fix that?

twin river
#

Wait for the issue to be fixed

woeful ledge
#

If my bot gets declined 6 times... Will it be faster? Or at-least could you guys say all the problems at once?

quartz briar
#

Ok, thank you

woeful ledge
twin river
#

We will decline the bot as soon as we find a problem with it, it's your responsibility to make sure it follows all rules before submitting it.

woeful ledge
#

Its not said in the rules "Do not use mathjs"

#

And now declined

#

Anyways, can anyone inspect it and say the problems... So that before the REAL inspection comes I can fix it :/

#

Ah no need ig :/

#

bye

twin river
#

You're allowed to have math commands, but you need to make sure it can't be used to crash the bot

sturdy swan
#

Hello

#

My bot got 75 server

#

Umm my friend say at 75 servers me. Do verify

mint schooner
#

Contact Discord, we do not verify bots

sturdy swan
#

How to contact them : (

#

Im nervous

urban gazelle
#

Hello

wild stoneBOT
#

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

long ferry
wild stoneBOT
#

@sturdy swan

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

distant oasis
#

i made an bot that play music for 24/7 non stop

long ferry
#

Ok

floral vault
#

How do i inv bot to server?

distant oasis
#

but when the bot alone in the room
it stop for noreason

long ferry
long ferry
wild stoneBOT
#

@floral vault

It seems like you want to invite a bot to your server In order to invite a bot to your server, press the Invite button on the bot page. It should then redirect you to discord's authorization page.

Press authorize and the bot should be added to your Server. If it says any red text such as for example This bot is private or this bot has been flagged.., then we cannot help you. Reach out to the bot-developer for this issue by going to their support server.

ashen citrus
#

Can someone help with the Reviver Bot?

long ferry
wild stoneBOT
#

@ashen citrus

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

ashen citrus
#

Ah sorry

little condor
#

Any idea when the vote advert thing will be fixed

#

Having to delete cache every time I want to vote for a bot is a bit annoying

untold sentinel
#

@long ferry is there any way to view all of Lucas commands, as I wanna help out here

cyan flint
#

the tags (-) are mod only, sorry

obtuse gate
#

I added a bot but it is not visible in my profile
It was not approved, rather it was at the time of validation
not visible since the day I added
showing how much is left to pre-approval, etc.
Why did it happen like this? He was saying that the website infrastructure is being renewed?

untold sentinel
solid iron
#

Hey, is there a way to remove or hide a dumb review? A guy couldn't find a !help command, even tho the bot points to it on join and it is clearly stated on the top od its top.gg page

#

and he gave 1 star rating

zinc ore
#

No, "dumb" doesn't break the review guidelines, just reply to the review with information.

solid iron
#

I did reply to it, but it doesn't change the fact that the rating is now much lower which could potentially discourage people from adding the bot

bright citrus
#

analytics down rn?

solid iron
bright citrus
zinc ore
#

If someone decides to be discouraged by one review out of two of someone that couldn't get to the help command, that's unfortunately not top.gg's fault. Usually a single low star review doesn't affect ratigns that much, but of course if it's the only one or one of two, then it's statistically more hurtful.

#

But your reply helps.

zinc ore
bright citrus
#

mmkay

solid iron
hasty zenith
#

Do I get notified when my report was reviewed?

long ferry
#

No

dull fulcrum
#

@solid iron i could say like "the developer of the bot is rude bot is bad 1 star" without ever breaking any rules

#

someone could say*

midnight sky
#

when will my bot be approved/declined bruh

dull fulcrum
sturdy swan
#

Is this package official?

#

if so, how do you get this token

#

and that information

dull fulcrum
#

whats the repo name?

#

@sturdy swan

#

who is author?

sturdy swan
sturdy swan
dull fulcrum
sturdy swan
#

I'm still new to the site

zinc ore
#

That's not an official package

#

the official packages are linked from the docs in #topgg-api

sturdy swan
#

Ah ok

clever hollow
#

My bot was approved yesterday, and I can find it is I log in, but I logged out and looked up the name exactly and couldnt find it. Why? People were able to upvote with the link though

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

indigo moat
#

can someone tell me if my bot was denied, or accepted

#

bc im in class, & the school wifi, doesnt let me log into top.gg on campus

#

so i cant log on, to see, & dont feel like skipping class to read #logs for 93 hours, to find out

#

pls, & ty

cyan flint
#

if you just search your id in #logs you should be able to see if it was accepted

indigo moat
#

would it ping me if it was accepted or denied

#

wait, it would dm me

#

nvm

cyan flint
#

yep, if its accepted you get pinged

indigo moat
#

ive tried to make a bot before, & 'luca' bot dm'd me & told me, thx for the refresher

prisma void
#

uuuh, hello there, i might have made an oopsie and tried to publish my bot too soon (texts are only in french and i was planning to translate it later but i got a bit excited to share it sooner), will it be a problem ?

cyan flint
#

nope, not at all
if bots are in languages other than english we just go ahead and translate them

#

same goes for bot pages etc

prisma void
#

oh ok then, guess i'll wait for a ping then

#

have a good day !

cyan flint
#

you too!

lavish lodge
#

Hey so, I was using the karuta bot and my vote was apparently "ready", but when I went to top.gg to vote, it said "You already voted for this bot. Try again in 12 hours". I went back to check my inventory and i had no new tickets and it still says my vote is ready. I already asked in the karuta server, but they said they couldn't help me and it was a top.gg problem. I already tried logging in and out but that didn't work. Anyone know how to fix this?

long ferry
#

Wait a full 24 hours, the timer from that bots end could be out of sync

lavish lodge
#

alright thanks

indigo moat
#

I have members in my server, that upvote it, & the bot doesnt give them, the upvoter role, i have set, what is this? & how can i fix it?

#

(ping me with an answer, ill be afk, bc im in class)

long ferry
#

i assume role rewards

sturdy swan
#

how can i get my discord bot public?

long ferry
#

@indigo moat make sure DSL

  • is in your server
  • has Manage_Roles
  • is above the role you wan't to reward users with
gaunt stream
#

Hello i have problem i have forgot my password and i want to change it can you help me with that?

zinc ore
#

Top.gg doesn't have passwords, it uses your Discord login.

long ferry
#

We cannot help you with discord-related things either

sturdy swan
#

yes

#

but no can invite the bot now

long ferry
#

what's the message you're getting

#

also, if your bot is in queue you cannot invite it, neither can any other users

sturdy swan
#

This bot is not approved and cannot be invited

zinc ore
#

Oh then it's in queue to be reviewed and you just have to wait until the top.gg staff reviews it.

sturdy swan
#

how long?

zinc ore
#

The queue time is 2+ weeks

sturdy swan
#

HOLIG SHIT

olive kindle
#

Where is our DBL token located?

grand ravine
#

in the webhook menu, in bot's edit page

olive kindle
zinc ore
# sturdy swan HOLIG SHIT

There's about 2000 bots before yours in queue and each is reviewed manually, so it does take a bit of time. Note that people can still invite your bot in the meantime, they just can't see it on top.gg.

sturdy swan
#

okay;D

indigo moat
#

lmao, so if my bot has been in queue for about, wait lemme check

zinc ore
#

6 days.

indigo moat
#

it went in on the 9th of this month, & its the 15th

#

yup

#

so 15 more days

#

no not 15

#

idk

grand ravine
#

just chill down, it'll be faster if you don't mind the queue all the time

obsidian terrace
#

Dose anyone know the ruff estimated time to find out when your bot gets approved

gusty pawn
#

I need help

long ferry
#

just ask

wild stoneBOT
#

@obsidian terrace

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

indigo moat
#

ik, ive sent a bot in before, to see how long it would take, i did it back in like july 2020 i think, it got denied, but i didnt put much of a desc to it, now im remaking the bot, & i sent it with a more detailed desc lmao

obsidian terrace
lavish torrent
#

botum ne zaman onaylanır

indigo moat
calm current
#

Is top(.)gg free (add a bot to the website)?
I saw this:

Voting credit
$xx.xx
long ferry
#

That's money you can only use in auctions

#

-auctions

wild stoneBOT
calm current
#

Thanks

long ferry
lone oriole
#

hello

flint echo
#

henlo

gentle gyro
#

We've been waiting for our bot to check it for a long time. Some bots that applied after us were approved. When will our bot start to be controlled?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

umbral hill
#

any1 else having problems with analytics page?

long ferry
#

-pins

wild stoneBOT
#

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

next vale
#

I have a question for someone who is higher up the chain of the website (mainly the server listings) is there someone I could speak to?

gloomy shell
#

You can ask a mod

next vale
#

I spoke to one yesterday and it didn't quite answer my question other than "there's nothing I can do about it" due to their rank.

gloomy shell
#

Then they should escalate it to a higher up

#

Specifically Xignotic does a lot with server listings if you want to speak to him

#

Hes a community manager

next vale
#

Can I Dm him?

gloomy shell
#

Yes

next vale
#

Thanks (and I do believe the mod I spoke to sent it to the community managers, wouldn't want the person to get in trouble 😬

lavish elbow
#

i want to talk with mod my friend got banned from server and he can't use top.gg or vote to bots

gloomy shell
lavish elbow
#

ty

tawny swan
#

I tried searching my bot on Top.gg but its not there?

#

Okay

hallow ravine
#

Not finding you bot will depend on the website cache

#

Your*

turbid wraith
#

when i input the server ids of the servers my bot is in on this page, it doesn't save any data or display it on my bots page?

hallow ravine
#

@turbid wraith ^

turbid wraith
#

ahh nvm, i thought it just makes an api call to fetch the image of the server and displays it

#

didn't realize it needs to be on the top.gg system

hallow ravine
radiant sand
#

i submitted the bot reviwer application

#

but im not being told

#

that i am approved or denied

wide spade
radiant sand
#

like 2 weeks in total

#

i uploaded one 2 weeks ago

wide spade
#

its more than 10 days

#

😦

radiant sand
#

it got verified 2 days before frm now

radiant sand
wide spade
#

👍

radiant sand
blissful harbor
#

When did u submit

radiant sand
blissful harbor
#

Same way as u applied the first time ik it is a pain

radiant sand
#

frm their website

blissful harbor
radiant sand
radiant sand
blissful harbor
radiant sand
blissful harbor
radiant sand
#

im upside down a bit

#

do the sasme thing

blissful harbor
#

Didnt u add description and all that

#

Yeah..

radiant sand
#

yea

zinc ore
# radiant sand im upside down a bit

There's nothing you can do about bot reviewer applications other than wait until they add a new batch of trial reviewers, which happens at irregular intervals.

blissful harbor
#

Next time save ur stuff so if it gets denied u can reapply

blissful juniper
#

Hi

radiant sand
#

well who all are developers here?

blissful juniper
#

I have 15 dollars, why he will take them from me

compact nebula
#

👀

blissful juniper
zinc ore
blissful juniper
#

, why he will take them from me

zinc ore
radiant sand
zinc ore
#

All auctions questions should be asked in #auctions-general

radiant sand
radiant sand
compact nebula
sturdy swan
#

-auctions @radiant sand

wild stoneBOT
radiant sand
compact nebula
#

eh, that's a wait then

sturdy swan
#

How to be approved for bidding?

#

Just submit your app and wait.

indigo moat
brazen needle
#

Merhaba bu #bids tam olarak ne oluyor?

long ferry
#

-auctions

wild stoneBOT
woeful ledge
radiant sand
woeful ledge
#

lol

limpid pivot
#

cant see my bot in auction request page

#

same in profile

left remnant
#

hi,im looking for event bot

storm shell
#

-help

dusky sundial
#

Can i get my bot into this server?

long ferry
#

no

dusky sundial
#

ok :( Why

long ferry
#

if you wish for your bot to be here, feel free to submit it #site-status

tepid fractal
#

How long is it suppost to take for a bot to show up in search

#

Sorry if I'm being impatient

hoary lagoon
#

It helps because it tells me this An error occurred while validating your input:
The "Servers this bot is on" section is incorrectly formatted.

twin river
tepid fractal
#

Oo thx

twin river
#

You can check the pins for a list of known remaining issues with the site

tepid fractal
#

Mk

hoary lagoon
#

It helps because it tells me this An error occurred while validating your input:
The "Servers this bot is on" section is incorrectly formatted.

long ferry
#

ID, ID, ID

#

These servers have to be on top.gg

lapis root
#

(sorry if im in the wrong channel) Where do i report a DM advertiser?

#

Ok!

lime bough
#

how long does it normally take for a bot to get verified

zinc oracle
lime bough
#

WHAT

#

2+ weeks

zinc oracle
#

its not that long, it was 8+ weeks at one point 👀

small mica
#

When I change it to light, it tells me form has validation errors

lime bough
#

wow u have a big qu

mint schooner
lime bough
#

you should get more testers

small mica
zinc oracle
zinc oracle
grand quail
#

how do i download brain.js without getting an error?

small mica
zinc oracle
#

to force a theme, you need custom css. otherwise there's literally no reason to force a theme.

lime bough
zinc oracle
#

its for getting info, you posting info about your bot on the site.

lime bough
#

i did not understand

left remnant
#

-help

#

anyone have bot for events?

zinc oracle
#

@sturdy swan do not post ads, this is your only warning angeryBOYE

zinc oracle
misty cove
#

Yesterday, my discord bot got approved, but even after an hour, I don't get any results when I searched it up, It could be a glitch, but I don't know

hazy linden
#

i need help with my reaction role bot

long ferry
wild stoneBOT
#

@hazy linden

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

river jay
#

Hello, Is there a way to private a discord bot page?

long ferry
#

there's not

river jay
#

oh

long ferry
#

you can set the bot to private so it can't be invited

river jay
#

ok

hazy linden
long ferry
#

press this button

#

not Join Discord

hazy linden
#

ok

proven rune
#

If I change the description of the bot on the website, will I have to wait for 2 weeks again?

#

or it will be changed immediately?

mint schooner
#

It will be changed immediately

proven rune
#

thanks

mint schooner
#

np

unreal pendant
#

hmm - my bot Analytics page isnt loading?

night bridge
#

My bot is approved, then it went offline, what should I do?

long ferry
#

turn it back on

limpid fractal
unreal pendant
#

Thank you

#

can i use the API to get analytics?

#

I don't think they are support for making your bot work kek

long ferry
#

Don't think the api is able to get analytics

unreal pendant
#

oke, thx

hybrid vapor
#

Weebhocks are working? okeh
I'm trying to setup a new weebhock for many days but still don't working

long ferry
#

weebhocks?

tawny plover
#

lmao. i could get behind that

autumn ferry
#

How long do reported reviews take to be taken down?

#

I reported one 3 weeks ago

#

Also my bot's icon is just gone

#

I recently changed it and now It just doesn't show up on the bot page

mint schooner
autumn ferry
#

Oh thanks

#

Ok now moving onto the reviews

long ferry
#

takts a bit right now

hybrid vapor
long ferry
#

they should work

gloomy shell
#

can i help you

autumn ferry
#

can someone please help me with the reviews

hybrid vapor
#

Oof

autumn ferry
#

I have 6 five-star reviews and 2 one-star reviews, all from people that were personally angry at me and decided to give my bot a bad review without even using it. One person even claims it doesn't have music when the docs and help menu clearly state that it has music, and they didn't even use the bot.

zinc oracle
#

Did you flag them?

autumn ferry
#

Yes

#

It's been 3 weeks for one of them

zinc oracle
#

Then you kinda just have to wait.

autumn ferry
#

Okay

#

How long is that wait?

#

Can you give me an estimation?

zinc oracle
#

I dont think there is one. It can take awhile

autumn ferry
#

Also, I'm worried that they will see the reviews and instantly believe them and say that they are valid, but I have important information like screenshots about conversations to prove that they are targeting me intentionally.

#

For example,

#

The moderation team might just think that my bot didn't have an easy point of entry, when it literally says it in the status the help command

#

And clearly says how to use music and access the docs

sage igloo
#

We currently do not have the resources to review them

#

They’re still not working correctly since the site migration

#

So you just have to be patient

autumn ferry
#

Oh my gosh

#

When a bot is starting out

#

One bad review

#

Brings everything down

#

Without anyone even reading it

#

When bots have the same features and same votes

#

If one bot has bad reviews

#

Because the creator has been harassed

#

Then their bot won't get as many clicks

odd ridge
#

MM unless the bot's reviews are like 2 stars or slower

autumn ferry
#

And then the people who want to harass me will have succeed in bringing my bot down

odd ridge
#

people dont massively care

#

or if they do care they read the reviews and the responses

#

Either that or my bot community is just incredibly nice bloblul

autumn ferry
#

But really, in your opinion, should the review be taken down?

#

Not that you have the power to

#

I'm just asking for your opinion

odd ridge
#

well i mean i agree with the review that your commands are confusing lol

#

your status says tb help

sage igloo
#

-support

wild stoneBOT
#

This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!

odd ridge
#

and the embed you show is !

#

also that

autumn ferry
#

Lol I changed the prefix in one of my servers

#

wow

#

it has a feature to change the prefix

#

so CONFUSING am I right?

odd ridge
autumn ferry
#

i'm offering MORE features so confusing

sage igloo
#

If both of you could kindly leave this channel, that’d be great, unless you have another topgg question. :)

autumn ferry
#

^^^

sage igloo
#

We will review it when we get the proper resources to.

autumn ferry
#

Okay i give up

tacit geyser
#

I can't add tags (I'm on the phone)

I didn't reach the limit

sage igloo
#

Alright. But again leave this channel unless you have a topgg question. And mentioning other bot lists in that context is prohibited here.

tacit geyser
# sage igloo Known bug

I type the tag but I can't add it, I think it's because there is no button for me to click

sage igloo
#

It’s a known bug

#

There isn’t a fix right now

sturdy swan
#

i just like the fact that someone give my bot 5 star review and it is called napim

half swallow
long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

half swallow
#

He meant he's waiting for approval, I guess can you check on a bug?

long ferry
#

no

#

read the message mentioned in the message by Luca

half swallow
#

❤️

#

yaaaaa

#

thank you

#

don't mind my friend, I didn't know😕

rigid vector
#

Hello, for some reason, i cant vote for my own server in top.gg and they showed the 'forbidden 404' ?

autumn ferry
night bridge
#

Will my bot be added to the server?

odd ridge
twin river
#

We do not add approved bots any more

long ferry
mint schooner
autumn ferry
#

Well

#

whenever anyone has an issue

#

they say it's a known bug

mint schooner
#

we just don't know why the error occurs

autumn ferry
#

i've been missing out on advertising credits for a month

long ferry
#

Because at the moment, every single issue that gets mentioned here is related to one of the issues mentioned in the pinned messages

twin river
#

We understand that it's frustrating, but it's not like we can do much about the situation other than wait

long ferry
#

We are aware of the issues and the Team is doing their best trying to fix them while still updating the site

autumn ferry
#

wait and wait and wait

#

as MEE6 claims the top spot

odd ridge
#

I mean yeah, but you never had a chance to begin with

autumn ferry
#

I just want to claim my ad credits so i have a chance at auctions

mint schooner
odd ridge
autumn ferry
mint schooner
#

i mean

ashen sierra
#

-upto

rigid vector
#

So is it normal for that 'forbidden' thing to occur?

autumn ferry
#

It's a known bug

odd ridge
rigid vector
#

Oh ok

mint schooner
#

"promoted"

long ferry
#

No it isn't normal on our site, but an issue

odd ridge
#

so you dont get any credits regardless

autumn ferry
#

Why bother people with voting if it does nothing

odd ridge
autumn ferry
mint schooner
odd ridge
autumn ferry
#

I ask in a month

#

but that's not even going to happen

mint schooner
#

+2 weeks

autumn ferry
#

they can give an estimate on that, but not bot reviews

twin river
#

The site is having issues and the team is working hard to fix them. I feel like this conversation needs to stop. Unless you have a serious support question, move to #general

autumn ferry
#

because their bot review system is broken

#

frankly, everything is broken

twin river
#

About 2-3 weeks as of now

autumn ferry
#

one way or another

mint schooner
odd ridge
autumn ferry
autumn ferry
mint schooner
#

people like @midnight forge are reviewing over 100-200 bots per week

gloomy shell
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If you dont stop I'll mute anyone involved.

sage igloo
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@autumn ferry I understand you’re frustration but you need to drop it. Now.

autumn ferry
mint schooner
sage igloo
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All of you

gloomy shell
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This is a channel for support. If you have any suggestions or issues take it to the github.