#support

1 messages · Page 348 of 1

orchid axle
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-wrongserver

wild stoneBOT
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@sharp lantern

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

grand ravine
#

flag them

limpid fractal
orchid axle
#

ahh

limpid fractal
#

yea

cloud hull
grand ravine
#

if you're logged in ur account, there'll be a little flag below each review in your bot/server page

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click on it, then mods will review the review to see if they're indeed maliciously added

hollow roost
#

i see no flag

limpid fractal
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its a bug

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read pins

thorn shore
#

hi !

but... who are you ? 😂

hidden night
#

Hi

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Finally rythm is fixed

sturdy swan
#

hello

hidden night
#

Enjoying songs

trim night
#

when will my bot be approved has not been approved for about 2 weeks

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Ok thanks

sturdy swan
#

@zinc oracle any news

silent ivy
#

leaving a review on a server will cause a 504 how do I fix this

jaunty basin
#

you don’t

silent ivy
#

oh thx

jaunty basin
#

It’s a 5xx class error, meaning it was something server side

silent ivy
#

I know status codes.
but I think it's weird that everything works pretty fast except reviews

verbal anchor
fluid oxide
#

Its known about

cold berry
#

There's no ETA as of now

vale fern
#

I applied for my bot with ID 813663341381156865 from my stolen account. Now I was going to apply from this account, but I'm getting a previously applied error. If that helps? Any chance of deleting what I applied for in advance?

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pls help

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pls

tawny patrol
#

Is it possible to create a discord bot that go online for streaming football in any voicechannel?

sturdy swan
#

@cedar wind you able to deal with people dm advertising me server links from this server ?

cedar wind
#

I can take a report yes.

sturdy swan
cedar wind
#

ID?

sturdy swan
#

@cedar wind you need ID

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763072214001909780

cedar wind
#

Thanks

sturdy swan
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👍

normal hare
granite palm
#

I have added the bot but how to get the invite link of that page? I mean where someone can invite my bot through?

limpid fractal
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you gotta wait until its approved

lone anvil
#

^

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Keep in mind that bot development doesn't start with top.gg

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You also dont need top.gg in order for people to be able to invite your bot

granite palm
#

Ok

fallow lake
#

do you know why the auction site isnt working?

sturdy swan
#

Where is my bot's avatar

zinc ore
#

Go to your bot's edit page and click "Refresh Data"

sturdy swan
#

Thanks

zinc ore
#

That will resolve the missing avatar (also make sure you have uploaded a bot avatar and not the application image, those are two different things)

fallow lake
#

is there a link to sign up for the auctions that works?

vale fern
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I applied for my bot with ID 813663341381156865 from my stolen account. Now I was going to apply from this account, but I'm getting a previously applied error. If that helps? Any chance of deleting what I applied for in advance?
pls help

stark void
#

oh fuck i accidentally reported a review

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how do i unreport

zinc ore
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You can't, just ignore it, it'll be cleared if if doesn't violate the guidelines.

zinc ore
vale fern
zinc ore
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Apply with the new Bot ID for the new bot you create with this new account you have.

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By doing this (new account, new bot, new everything) then you'll have no problem - the old bot will be denied when it comes to the front of the queue and is found to be offline. I don't see a problem with this?

sturdy swan
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spamming private messages, please ban.

sturdy swan
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@tranquil yacht ^

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713678882011742230

zinc oracle
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ill take the report, for the time being, block the user.

vale fern
sturdy swan
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I blocked the user, but I want you to do whatever is necessary.

zinc ore
vale fern
zinc ore
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"boot suit"... I... don't understand.

fallow lake
#

how did he take your account.. if he gave your bot account back is he not able to give your account back?

vale fern
zinc ore
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Ok good. That was a hard one to get to. At this point what you need to do is contact a moderator, with the information, so they can remove it from the queue. You'll need to be able to prove you own the bot.

vale fern
zinc ore
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Oh wait are you saying you sold your account to someone else???

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Did you know that's against the terms of service?

quick jasper
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Hi. Does someone know a server where you can hire a developer?

vale fern
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this is my bot

zinc ore
# vale fern

DM a moderator with the proof of ownership. Any moderator that's active or online right now

vale fern
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can you label it?

vale fern
zinc ore
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there are the moderators

flat knot
vale fern
#

thx

fallow lake
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could u not report it or cancel the nitro subscription ?

flat knot
zinc oracle
flat knot
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Just create another app on discord Dev portal and change the token on your bot code

zinc ore
#

They have resolved that part of the problem.

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At this point their recourse is , as they asked, to delete the app and re-created it under this new account.

flat knot
fallow lake
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ok and hes going to keep paying for the nitro ? xD

zinc ore
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I thought you understood what they were saying? They said the old owner, the thief of their account with nitro, transferred the bot to them. An extremely weird situation, but I don't know why they'd like about that (and it's none of our concern really, to be honest)

zinc oracle
zinc oracle
zinc ore
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So did mine but it's no longer our concern.

flat knot
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I can't help you more sorry 😅 this issue is a discord problem so you will need to contact them

pallid socket
#

@lucid briar One quick question, how you got the rpc of iTunes?

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Srry for ping i was searching for it for long time

lucid briar
stark robin
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what size dose the logo need be for bot

tribal rivet
#

!!!

unreal prism
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I added my shit to top.gg and when is it approved?

cyan palm
tribal rivet
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Where the site owner should come now !!!@lone anvil

unreal prism
cyan palm
tribal rivet
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Did you check your site? There is a SERVER insulting my religion on the site. Why not get involved or wait for me to do a report?@limpid shadow @lone anvil

jaunty basin
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what

lone anvil
jaunty basin
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provide the server ID and dm a mod or ^^

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also servers don’t have to be approved

tribal rivet
sturdy swan
unreal prism
#

@cyan palm How exactly will I check the pins
?

cyan palm
wild stoneBOT
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@unreal prism

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

unreal prism
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Ok thank you

real spade
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hi

sturdy swan
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is loading analytics a known issue?

jade portal
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Hello, Thanks for accept my bot (first before all). Before being accepted, on the bot page, in the creators section my name was shown, but now, it is not shown.

fallow lake
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for the biding how does it actualy work? is there any info anywere

tribal rivet
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@lone anvil He does not want to report. Did I send the server link to top.gg?

sturdy swan
tribal rivet
sturdy swan
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what are you even trying to do

split sedge
#

How can I setup vote detection for a user with javascript?

sturdy swan
split sedge
sturdy swan
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np

sturdy swan
cedar wind
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Yo

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I'm not sure.

sturdy swan
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it does not load

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and then it comes to the timeout

sturdy swan
cedar wind
real spade
sturdy swan
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np

eternal fractal
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@cedar wind wee can't report server in the site

cedar wind
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Ah, thanks. I'll report it up.

eternal fractal
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yup

fallow lake
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how does the bidding work?

rigid gale
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Hi you test the bots with ADD REACTIOS?

twin river
rigid gale
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my bot needs to add reactions to execute the commands; -;

jade portal
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uh?

twin river
rigid gale
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Do I need to alert them to put the permission somewhere?

jade portal
twin river
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It's probably a good idea to tell users that the bot needs that permission, yes

rigid gale
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Ok I'll add in the description

native falcon
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whem will my bot be approve

desert palm
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when it gets reviewed

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kek

native falcon
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ok how long will it take

desert palm
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who knows

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more than a week for sure

native falcon
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ok

zinc oracle
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2+ weeks

lone anvil
white violet
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hello, why Plasma bot is offline?

desert palm
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ask at its server

white violet
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isnt it the server?

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sorry then xD

lone anvil
wild stoneBOT
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@white violet

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

desert palm
sturdy swan
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Is there any way to cancel a user review report? I miss clicked x)

sturdy swan
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So I would need to contact one of them?

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yeah or you can wait

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Yea will wait, thanks :D

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ok cool

zinc ore
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No need to contact them - if the review isn't breaking the guidelines it won't be deleted.

sturdy swan
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Ah all right thanks ^^

fallow lake
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when can i give my money to top.gg wiv bids :D

silent siren
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when my bot will be approved?

fallow lake
last breach
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I found a bug on the website

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Do I submit it somewhere?

zinc oracle
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it might be a known bug, can you explain the bug?

last breach
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So

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When editing the bot

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Preview on mobile looks like this

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I cant go left or right

sturdy swan
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Well it's your phone

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On mine everything's fine

last breach
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Ok

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But its on optimized for all phones

zinc ore
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You're correct, I get exactly the same result, @last breach

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triple scrollbars FTW kekface

last breach
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Weird

sturdy swan
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What on earth are these phones KEKW

last breach
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Doesnt matter

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The point is that its a bug

zinc ore
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Nah this is just chrome with a smaller window, it's a good enough test to check for responsive designs at a surface level. It's definitely happening when you click "Preview" on the bot edit page.

last breach
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Ok

keen umbra
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Does a bot need to be joined to this server to remain on Top.gg? My bot listens to presence and it receives so many presence notifications just from this space. The bot is supposed to be for smaller servers.

zinc ore
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Bots are no longer added here, so you don't have to worry about that.

rigid tapir
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ayy does anyone have a link to eli support server? the link on eli's dashboard is broken and the one the bot is linking me is broken too

zinc ore
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If there's no valid support link on their bot page, we don't have any for you, no.

rigid tapir
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ok ok tgank u

buoyant badge
#

ممكن سؤال

cold berry
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What do you mean?

fiery oriole
cold berry
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As long as your GIF isn't dangerous for seizures, it's fine

cold berry
sturdy swan
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I can not load analytics page :c

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Is it possible that the owner checks if it logs any error @cedar wind?

fiery oriole
cold berry
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You should see it in the auctions page

fiery oriole
cold berry
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In the Pay tab

fiery oriole
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oh i see

sturdy swan
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some people already votes on my server and they didn't received the role

fiery oriole
cold berry
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That's right

cold berry
fiery oriole
torn vault
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Hi, Can I edit m'y request ? I changed some things on m'y bot and m'y request was send Yesterday

zinc oracle
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yeah, just go to your bots page while logged in and click "edit"

cobalt hare
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I am able to see edit buttons on reviews that aren't mine on a top.gg server page Thonk

cold berry
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That's most likely a bug and I think it is known

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I've had the same

sturdy swan
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:/

zinc oracle
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are you logged in?

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no need to tag and delete

sturdy swan
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XD

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help

It used to be counting times. Maintenance time is now no time is 1 month.

long ferry
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-upto

wild stoneBOT
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The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
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Thank you @long ferry

sturdy swan
long ferry
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Just ask

coral reef
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Ask your question so we can help you

sturdy swan
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why there's too much problems

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with the bot

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wtf

fringe umbra
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Make own 😁

grand ravine
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he means dsl

fringe umbra
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DSL bot gives roles on vote?

ember jolt
#

yo if the bot disappears from the team page what does that mean?

grand ravine
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yes

fringe umbra
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I would like to suggest one thing. Make it so we can view all the reviews of our bot. Maybe in a paginated way.

lone anvil
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already implemented

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just not on the version thats visible mmLol

fringe umbra
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Hmm. Coming in the next update?

lone anvil
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yup

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No ETA on that update though

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but theres a big one coming soon

blissful harbor
fringe umbra
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Yeah I saw the preview of the update.

gilded kite
#

is it normal it hasn't gone up (applied march 7)

silk basin
#

can i switch the bot to another username without having to create a new one, and my old account has the bot...

lone anvil
lone anvil
silk basin
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and the id of the bot

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i disabled that account cause of multiple token grabbings (no i did not click links dont start)

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so i cant access it

zinc ore
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If the ID is different, you have to resubmit a new bot.

silk basin
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excuse my language.

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sorry

zinc ore
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I don't see anything wrong with your language ^_^

silk basin
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i deleted it

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ok fuck is not that big of a deal apparently

zinc ore
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yeah it really isn't, to be honest 😄

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only moderators can use Luca's commands.

native falcon
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Hey

kind glade
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Hello the gateway for when I click analytics for my server brings me to error page atm, what do I do?

lone anvil
kind glade
sturdy frigate
#

Wow, i just read the mod logs!! You guys are just amazing.

Appreciation for this😀👏

mint schooner
#

Thank you c:

timber ledge
#

Wont my bot be approved if it needs aministrator permission?

mint schooner
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Yes

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Administrator is Not needed

idle pine
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how long, more or less for my bot to be approved [I just sent it for approval]?

lone anvil
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2-3 weeks (check pins)

river hearth
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@worthy nymph Hey I Use Top.gg All The Time And I Have A Bot So I Put It On There When Will It Be Approved

sturdy swan
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are de web devs working on site? my bot reviews is done and the long description is a bit "fucked" up, Its was not before

worthy nymph
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Please be patient your bot is in the queue.

river hearth
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@sturdy swan whats ur bot

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@worthy nymph Thank you

sturdy swan
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does the reviews appear for u?

river hearth
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@sturdy swan amazing bro congrats on all the servers

sturdy swan
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thx

sturdy swan
lone anvil
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pretty sure thats a known bug rn

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just appeared like 10min ago

sturdy swan
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oh

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thx 🙂

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Counting bot offline?

gloomy shell
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

quiet spear
#

Hi im trying to vote for pokebot and it doesnt work it says that i have to vote later even though it says its ready

sturdy swan
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I was talking about the DSL bot

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the support server know something about it right?

coral reef
#

What is wrong with DSL?

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@sturdy swan

zinc ore
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Then pins say that's fixed though.

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well it's no longer in the list of known issues.

sturdy swan
coral reef
#

The role giving issues have been fixed

sturdy swan
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in my server the bot give roles

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but sometimes he don't

coral reef
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Most likely slowly coming back

blissful juniper
#

Hi

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I have program

coral reef
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Yes?

blissful juniper
#

Why

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Aha

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Can you update my backup my websites my bot to top.gg

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I can't see my profile

zinc ore
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if you click on your name at the top-right of the screen, you can't see your bot?

blissful juniper
#

I well see now we well come

bright totem
#

hey

zinc ore
coral reef
#

with?

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Wrong server my friend

hollow jacinth
#

I’ve been trying to vote for Poketwo but it says I already voted. But the last time I voted was over 17 hours ago

coral reef
#

Refresh your cache

dense bane
coral reef
#

refresh

dense bane
#

Ok

hollow jacinth
coral reef
hollow jacinth
#

Thnx

coral reef
#

np

hollow jacinth
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Didnt work, it still says I already voted sadlul

coral reef
#

Could you show me ss?

hollow jacinth
coral reef
#

Yeah it hasn't been 12h then

hollow jacinth
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I guess i’ll wait a bit more

coral reef
buoyant jay
#

How would one persons become a bot reveiwer

tribal rivet
#

!

buoyant jay
#

I am blind ok

tribal rivet
#

@lone anvil

buoyant jay
#

Yes

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They are working on the site

sick haven
#

the heck happened xD

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Looks lit

zinc ore
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whoa top.gg deploying on a friday night. Bold.

neat oak
#

@sturdy swan

sturdy swan
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alguien habla español

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?

latent creek
#

can i ask how are voting credits used? i've just read the article regarding it but i would like to know more about this "auctions" thing, so far idek what it is lol

gloomy shell
#

-auctions

wild stoneBOT
latent creek
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oooo thanks, im so blind lol

coral reef
sick haven
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Wheres the changelog!

coral reef
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Don't know if there will be one

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Still some kinks being worked out

sick haven
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sad

sturdy swan
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do you guys allow to do requests to the api like im doing it here?

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because it works with other apis but not yours

coral reef
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You need to have a API token

sturdy swan
#

oh

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ok lol

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sorry

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for dumb question xd

coral reef
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oh wait that link isn't working

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one second

sturdy swan
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yeah it aint

coral reef
#

@sturdy swan

sturdy swan
#

thx 🙂

tribal mural
#

Yo, why is my invite not working?

twin river
#

Which invite?

tribal mural
#

my server invite

twin river
#

Do you mean on the top.gg website, or just in general?

tribal mural
twin river
#

What happens when you click the link?

tribal mural
#

Like, when i was setting up it didnt work

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but when i paste in into where i put links it directs me to my server (the server with the link not working in top.gg)

deft lantern
#

How can I fix the problem in which the video ad before voting doesn’t start and I can’t vote for a bot because of that?

deft lantern
#

Okay thanks

twin river
tribal mural
#

Oh, ok

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Its for advertisement

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:/

drowsy sundial
gusty pier
#

the anytics page is offline

barren plaza
#

I’ve applied for to be a bot reviewer. How long until I get a interview from then on discord

steep crane
#

I applied for bot reviewer and I didn’t get no responses about if I passed or not..

barren plaza
#

Oh

limpid fractal
#

if you dont get DM'd you didnt pass

steep crane
#

Why is this broken

blissful juniper
#

Can you update please

#

??

sick haven
#

Hey, lets say I have two bots, do vote credits from both of my bots go into the same balance? So i can use both credits for one of my bots?

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So for example

bot 1 - 15$ credit

bot 2 - 15$ credit

total credit = $30```
then i bid 30$ on one of my bots, instead of 15 for each?
desert grotto
#

does crunchy have notifs for new episode releases

gloomy shell
wild stoneBOT
#

@desert grotto

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

sick haven
rustic maple
#

;vote for PokéMeow hasn't gone through properly

long ferry
#

How can you tell?

rustic maple
#

@hope when I type in ;vote in PokeMeow it'll say you can vote now!
I will go to top.gg page and it'll say you've already voted.

cloud hill
#

Hey support my 1 bot is approved but it is not showing name so can you tell my which bot is approved

last blade
#

How do I get my server to show up in the search bar?

rustic maple
#

Itll say 0 votes on my info

long ferry
#

@rustic maple if top.gg says that you have already voted, then top.gg is correct. PokeMeow tracks votes through a timer

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Wait 12 hours then try voting

long ferry
cloud hill
#

Hey support my 1 bot is approved but it is not showing name so can you tell my which bot is approved

rustic maple
#

@Hope I sent you a pic

last blade
#

They can vote and join

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How do I create a bot?

long ferry
wild stoneBOT
#

@last blade

Frequently Asked Questions 📜
long ferry
#

Oh wrong one

cloud hill
#

Hey support my 1 bot is approved but it is not showing name so can you tell my which bot is approved

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Pls help

long ferry
#

@last blade have you published the server on top.gg (by pressing "Submit", not "Only update")?

cloud hill
#

Means

last blade
#

Oh damn let me check lmao

long ferry
cloud hill
#

See this the dm from lica is saying that invalid user is approved but I have 2 bots pls tell which bot is approved

long ferry
#

That's not what i mean, what do you mean with your bot doesn't show up the name

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Ohh

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Just check your profile on top.gg

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You should see which one's approved

cloud hill
#

K I have to check

zinc ore
#

Blame mobile for not resolving members, but it's 811896657330831431 that was approved ( @shy aurora )

valid flicker
#

@everyone

long ferry
valid flicker
#

@everyone

#

@everyone

#

@everyone

#

@everyone

#

@everyone

#

@everyone

#

@everyone

#

@everyone

#

@everyone

#

@everyone

long ferry
#

-m @valid flicker

wild stoneBOT
#

🤐 Muted WeedWacker442#8508 (@valid flicker)

tawny plover
#

lol

last blade
#

Ok so I need to create a bot what if it’s just a server for people to talk and help one another with a game

#

Bots are helpful?

long ferry
#

Wait just to clarify

last blade
#

If I need someone to help me with that idea can I ask for support to create with me?

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Yes?

long ferry
#

What are you referring to? A server or a bot?

last blade
#

Server

long ferry
#

And what exactly isn't working again? It doesn't show up

last blade
#

Ok so when I search the name up

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It doesn’t show up

long ferry
#

May i get the ID?

hushed raptor
#

when ever i go to edit my server on the website and i hit votes i always get this

long ferry
#

Have you added dsl to your server?

#

Habe you published the server

cloud hill
#

Thnx I checked it

hushed raptor
#

yeah

long ferry
#

Are you sure you pressed "submit" and not "only update"?

hushed raptor
#

i just did

long ferry
#

Ohh i forgot IDs are weird

#

One sec

last blade
hushed raptor
#

okie

long ferry
#

@hushed raptor can you logout and login, clear cache etc?

hushed raptor
#

yeah

last blade
coral reef
#

817899453766828062

long ferry
#

@last blade make a quick edit on your server page such as adding a word at the bottom, then submit

#

See if it shows up in search after 1-2 hours

last blade
#

Word at the bottom?

tawdry star
#

about how long for bots to be verifed

coral reef
#

read pins

#

2+ weeks

tawdry star
#

ok

#

thx

coral reef
#

np

last blade
#

On my actually server discord or the website

coral reef
#

On the site

long ferry
#

Yeah what Noah said

bleak trout
#

Why my bot gone

sturdy swan
#

Hi

bleak trout
#

Why my bot gone i tried search it

#

I have no control of my bot in top.gg anymore

#

Its broken

#

But i have the token of the bot

drifting stratus
#

Website is being really slow for me. Search takes forever to load and then has no results. Voting takes forever. Pages take a while to load.

zinc ore
#

same here.

hushed raptor
#

same

sturdy swan
#

because nobody can vote for my bot :/?

drifting stratus
#

aight at least it's not just me

#

update: search is working again

zinc ore
#

Yeah if you're having an issue on whatever give it a couple minutes and try again the site just had a "hiccup"

drifting stratus
#

alright I think it might be better now

hushed raptor
#

yeah way faster

long ferry
#

@bleak trout is your bot in a team?

coral reef
#

Site just had a hiccup on the backend

#

Everything should be good now

misty parrot
#

If I have disable DM on privacy setting when joining new server. How can I know my bot ever got decline or accepted? Or I need to enable it here

#

Since Luca need to DM

untold musk
#

What tags will you be bidding on

#

Meme

#

Economy

#

Moderation

#

Etc

#

You can view all possible tags on the site

#

Yes

#

Doesn’t matter, you can bid for any tag once you have access

#

You can bid for music tag even if you have no music commands

#

Highest 2 bids win and pay

#

Credits must be redeemed within a month and expire 30 days after redemption

#

Once you have auctions access you’ll see it

#

Yes

misty parrot
#

If I have disable DM on privacy setting when joining new server. How can I know my bot ever got decline or accepted? Or I need to enable it here

untold musk
#

Whatever you want, it’s not a hard process to apply, stop overthinking it

#

If you want top voted page and $15 is limit you’ll probably be denied. Those go for over $1k

hushed raptor
#

i need help i cleared my search history and logged out i went back and this happened again i even kicked the bot and reinvited it and it still doesnt work what do i do

coral reef
#

Login

hushed raptor
#

i did

untold musk
#

Kicked the bot and reinvited from what? Lol

hushed raptor
#

myt server

untold musk
#

Bot doesn’t need to be in your server to be on top.gg

#

Not related at all

hushed raptor
#

yeah but im try to see the votes and that happend

long ferry
#

@hushed raptor send the exact url you're trying to visit

hushed raptor
long ferry
#

Well no wonder it doesn't work

untold musk
#

Lol

long ferry
#

Where did you get that url

hushed raptor
long ferry
#

But where

hushed raptor
#

i went to edit my server then went to votes then i got that error

bleak trout
#

AHH I HATE THUS

hushed raptor
#

okie

long ferry
#

Thanks, will notify the team

hushed raptor
#

did u get the same error

long ferry
#

Yes

hushed raptor
#

i thought i was going insane

#

can u @ me when its fixed

bleak trout
#

fu

long ferry
#

Yeah teams are a bit funky right now, should be fixed the next days or so

bleak trout
#

BRU

paper oracle
#

is the site down?

#

o wait nvm

hexed blaze
#

What is this place for

cyan flint
hexed blaze
cyan flint
#

no worriesMochaHeart

urban gazelle
#

Hello

#

How do i get the bot developer role?*

bleak trout
urban gazelle
#

I have made one

bleak trout
#

ask @cyan flint

#

im too lazy to explain it

#

becuase its alot

cyan flint
urban gazelle
#

Ok

#

Oh

bleak trout
#

i logged in to my alt my alt was on the team but the bot was not there and i think my bot is deleted

#

what to doo

hexed blaze
#

-b @cyan flint

cyan flint
bleak trout
#

wHat

urban gazelle
#

It said that i don't have bots but i have one

bleak trout
#

WAAA

#

still cant edit my bot

bleak trout
urban gazelle
#

Wdym?

bleak trout
#

your bot is not approved yet

mellow cypress
#

Can one invite a bot (mimu) without using the top.gg website? It's currently blocked on my phone since it's an "unsafe" website. I thought this would be the best place to ask

urban gazelle
bleak trout
mellow cypress
#

Are you sure they won't mind?

urban gazelle
#

Oh okay

bleak trout
coral reef
#

Why are you promoting pinging mods?

bleak trout
#

im not promoting

mellow cypress
#

I don't think I should-

coral reef
#

Can invite from here

mellow cypress
#

Ty!!

coral reef
#

Np

cyan flint
sturdy vapor
#

I have one question one user add a bot today and today was accepted why did that happen??

coral reef
#

oh my bad sorry

cyan flint
coral reef
#

@bleak trout I apologize, I read your message incorrectly

bleak trout
#

ok

coral reef
#

</3

cyan flint
#

no worries MochaHeart

cyan flint
coral reef
#

I knows still apologizing doe kinda was rude about it so

#

Won't happen again PES_Heart

long ferry
#

Still not a reason to ping a moderator KonataYawn

coral reef
#

^ yeah still got a lil confused doe

analog lynx
#

when my bot verified™️?

sage igloo
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

analog lynx
#

you mean, some time™️?

sage igloo
#

click the link and read the message

#

it can up to 2 weeks minimum

analog lynx
#

ok

errant bane
#

Hello! I try voting for karuta (I’m on mobile) and it never loads the ads (even after trying multiple times or logging in and out) is there a way to fix this?

slow plaza
#

damn will this team members and project options ever be fixed

errant bane
#

I changed to safari and chrome and it worked once and then not anymore I’ll try the cache thing tho^^

sturdy swan
#

i need help please @somber parcel i've DM'd renmau5 five times for an explanation, but he's never replied, my server was closed for no apparent reason

long ferry
#

Servers get locked from here

#

Unless they're actually not referring to topgg

#

@sturdy swan what are you referring to

sturdy swan
#

i'm talking about top gg

long ferry
#

Server ID?

sturdy swan
#

808779634577375293

slow plaza
sturdy swan
#

"marco_rennmaus | Rennmoose2#undefined - 3348841869726121984
Click Here for Help"

long ferry
#

@sturdy swan you'll need to waitfor. Marco's response. When did you dm them?

sturdy swan
#

2 weeks ago, 1 week ago, few days ago

long ferry
#

Then be patient

slow plaza
#

hope pls see the gif i sent

#

that prblm was there before too

#

but it got fixed

sturdy swan
#

nah i know he wont reply, because he doent have a valid reason, nor does he care, and neither is he held accountable for...

slow plaza
#

but then frm yesterday the prblm started again

sturdy swan
#

who is above community manager?

slow plaza
long ferry
long ferry
slow plaza
#

okay nvm

#

but what abt my issue

#

did u see

#

?

long ferry
slow plaza
#

nah

#

the edit page

long ferry
#

It is in a Team

slow plaza
#

aint opening

long ferry
#

Known issue

slow plaza
#

but i didnt assign it in a team

slow plaza
#

how it went in a team?

long ferry
#

Clearly state your issue, what your objections are and what you think about that.

fluid oxide
#

Also.

#

That's a server invite. Not a top.gg page link

long ferry
#

Simply saying "hey check server it clear" won't work

slow plaza
#

what really happened? how can top.gg lock a server think

sturdy swan
#

well i said my issue in the first line. so i put it to him, why he feels my server should be locked - because i list my server everywhere else without a problem

#

it's clear he doesnt give a damn, his decisions are final regardless

long ferry
#

Seeing from your screenshot, you did not state the issue at all, if any

#

clearly state your issue, what your perspective is on it and provide proof what would be against your server being locked.

#

If i would receive a dm such as yours, i wouldn't bother responding either.

sturdy swan
#

that's terrible support then aka no support

#

the issue is my server is locked. thats it

long ferry
#

Then read what i said and do that.

#

If you're not able to object the locking of your server in a professional manner, nobody can help with it.

sturdy swan
#

i don't expect to deal with some ridiculous bureaucracy to get a simple question from a discord listing lol

#

because i noticed he locked all servers related to cryptocurrency

#

and i don't see anything about that in TOS. So I guess he decided to do this based on his personal views

#

If he is not responding, and nobody else it willing to ask the questions, then I'm afraid that's a loose canon

long ferry
#

my final words: If you wish to see their view on it, why exactly they locked it and wish to discuss your server being locked and it potentially being unfair, constructively send them a DM that explains your current situation, what you think of it and other.

You will very likely receive a response from them if you do so.

#

Otherwise, they would not bother responding if you send them DMs such as yours. We are trying our best to work with bot developers or server owners to resolve any issues they might encounter with our site. This requires professionalism from both sides.

umbral saddle
#

the latest update of the bot edit page does not allow for 6 tages + no limit on "games" tags like it used to. "games" tags are now apart of the 6 tags limit

sturdy swan
#

I wont waste my time sending DM's to someone that ignores them or is too important to deal with avoidable questions. Anyway i'm sleeping bye

long ferry
sturdy swan
#

how long does it take for your bot to get added if it is already verified by discord

wild kelp
#

how much does take to being verified by discord?

long ferry
long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
umbral saddle
sturdy swan
#

-upto

#

-upto

#

-upto

#

Why must I communicate with renmose, Can I not ask iara, or the 'team'?

zinc oracle
#

no need to do the command

sturdy swan
#

ok

zinc oracle
long ferry
hard lava
#

If a bid using a product can i pay with credits?

long ferry
long ferry
#

Possibly a good idea to increase the tag limit because of it

umbral saddle
#

what

#

that doesn't help me

long ferry
#

You can have custom tags is what I'm saying, not sure myself though

umbral saddle
#

that does not help me

#

i am trying to report an issue

#

i have 6 tags + 2 game tags, which is under the limit of 6 tags + any number of game tags

#

however i am getting an error of "too many tags" ever since the bot edit page was updated

long ferry
#

Yes, tags are custom now, which means that game tags are counted towards the tag limit now

umbral saddle
#

:/

long ferry
#

Though they could potentially not be fully implemented yet, this might change in the future

umbral saddle
#

guess i won't be editing my bot then

zinc oracle
#

read pins, 2+ weeks

whole elk
#

sa

maiden prairie
long ferry
#

you cant

maiden prairie
#

why

long ferry
#

because it was removed, you cannot get it anymore

maiden prairie
#

but some persons have t

long ferry
#

also, just ask your question instead of replying to the message of a staff member with a ping

maiden prairie
#

pikadude

#

have that role

long ferry
#

because they were certified before

maiden prairie
#

oh ! sad ; (

#

also what is it ?

#

what is this server ?

#

that i knw but what is the use of this server ?

#

@umbral saddle Hi

umbral saddle
#

can you leave me be

long ferry
#

can you not ping them

maiden prairie
#

ok sory

umbral saddle
#

Hope already answered you

maiden prairie
#

ok sorryr

maiden prairie
long ferry
#

i have no clue what that is, so no

#

-wrongserver possibly

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

umbral saddle
#

looks like mee6

hard lava
umbral saddle
#

o

orchid bronze
#

My bot has been waiting for approval for almost 2 months, he hasn't shown the percentage for a few weeks but he still says he is waiting for approval. Would it take too long to evaluate it? If you can answer me, please mention me

long ferry
#

wrong, you submitted it on the 7th

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

orchid bronze
#

My Bot ID: 763109929300262953

zinc ore
#

Indeed. It was added on the 6th/7th, which is a week ago, not 2 months.

sturdy swan
#

Is there any reason why I can't check my server's votes and analytics BreadCat

orchid bronze
# long ferry wrong, you submitted it on the 7th

Actually send it last month and as it is almost 2 weeks since they did not approve and did not warn if they had approved or not, I deleted it from top.gg because I thought they could have forgotten about it '-'. And yes, I sent it back on the 7th of that month. To get an idea, I sent it to top.gg before sending it for Discord verification which is almost 2 months ago

zinc ore
#

Had you not deleted it on the 6th, it would have been approved reviewed by now, that's through no fault of top.gg.

long ferry
orchid bronze
#

yes

sturdy swan
#

Oki, thank chu BreadCat

orchid bronze
#

because it had been almost 2 months since they said if it was going to be approved or not, so I concluded that I had forgotten about it in the midst of so many bots

zinc ore
#

Re-added on Feb 13th, then you deleted on March 6th. I don't know how calendars look in your side of the planet but for most of us, that's not 2 months (it's 3 weeks)

#

But who knows, timezones are weird amirite?

orchid bronze
#

I said "almost 4 months" and as I remember I sent it in January

orchid bronze
umbral saddle
#

loving this convo

zinc ore
#

Your bot was denied twice for various issues with not following the #rules-and-info . That's not you waiting for months at a time. That's actual continuous regular activity on the bot review system. The 2-3 weeks is for submissions of the bot, which, again, was a week ago for you.

orchid bronze
#

but just take another look or give me a breath by saying if more or less the forecast for checking it?

zinc ore
#

Your bot is in queue and will be reviewed again when it reaches the front again. Might I suggest you read #rules-and-info and make sure you're not breaking another rule that could get you denied?

orchid bronze
#

ok

#

thks

sturdy swan
orchid bronze
#

;-;

orchid bronze
#

;-;

zinc ore
#

Currently it's been disabled. But the wait time is 2-3 weeks approximately.

orchid bronze
#

ok thks

#

thks for support

zinc ore
hasty belfry
#

Hi

sturdy swan
hasty belfry
#

My bot has not been accepted for today
I submitted it at 2/3 and no response yet

zinc ore
#

The current queue time is about 2-3 weeks.

hasty belfry
long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

molten verge
#

my b, ty

sturdy swan
#

@cedar wind can you pls help me with the analytics problem?

#

everything works without analytics

#

This a error on the client side and not in my browser

cedar wind
earnest wren
#

sa

last goblet
#

i get this msg when i try to see analytics of my server

long ferry
#

known issue

#

team is aware

last goblet
hard lava
last goblet
long ferry
#

not asap, they're aware and will fix it eventually

arctic whale
#

There's no ETA

#

P.S. not every issue has an ETA, especially if it's unintended/unplanned for

hard lava
long ferry
#

They most likely have other things that have priority than the analytics page not working

umbral lodge
#

A

silent spire
#

@long ferry hey i need to ask a question

long ferry
#

oh wait

solemn echo
#

i want to "verifi" mi bot

long ferry
#

KEKW sorry wrong server, what do you need

long ferry
wild stoneBOT
#

@solemn echo

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

silent spire
#

If ur don't mind.

long ferry
#

sure just ask

silent spire
#

Bro what is meant by ingrowing of your bot at Verification and my frnd got that errro how to fix this

#

This msg is send me by my frnd

#

He need help

long ferry
#

that's something we can't help

silent spire
#

How can I help

long ferry
silent spire
#

He also send me ss

#

When I asked him details

long ferry
#

see above

silent spire
#

@long ferry okay thx 😊

#

I will say to him

solemn echo
long ferry
#

bots are in queue for 2 weeks, you need to wait

solemn echo
#

ok

#

thancks

calm edge
#

bruh

long ferry
#

where?

lament fiber
#

how to report a bot?

long ferry
#

press the report button on their bot page

lament fiber
#

it's not on the page

#

bot is advertising in dm

#

like the owner is botting or something

calm edge
#

it is so annoying

#

i keep getting this unexpected error

lament fiber
#

yes it is

#

i'd copied the id of the bot

calm edge
#

InviteLogger was somehow verified

#

shut

lament fiber
#

dont ask or they will remove your bot 🤫

#

good

sturdy swan
#

A bot I'm working on needs moving database as there are comparability issues on the one current hosting it. Should I remove the bot (awaiting approval)?

stark robin
#

Just wait. That what I did

lament fiber
#

but it normally take 2 weeks to be verified

#

yes

#

you wanna test

#

itss an music bot

#

with filters for freee

long ferry
#

#general if you wish to discuss your bots

#

or better yet, dms

lament fiber
#

oh yeah

sturdy swan
wild kelp
#

@silent spire just wait for about weeks

frozen shell
#

how much it takes to review my bot?

fast lynx
#

What happens if my bot Is being verified and then top.gg tries to add it to verify it themselves

#

If that makes sense

fast lynx
frozen shell
#

?

stark robin
#

what size do the thumbnail as to be

fast lynx
#

This here gives times

frozen shell
#

ty

silent spire
#

@wild kelp okay

novel yarrow
#

hey

#

help me

silent spire
#

?

novel yarrow
#

my bot has been in this state for more than a month

steep anvil
#

how long does bot application take to be reviewed?

fallow lake
#

check pins

steep anvil
#

Oh ok

#

Ty

novel yarrow
#

@fallow lake help me bro

sturdy swan
fallow lake
#

^ it takes about 2 weeks or s

#

unless you count 12 days as a month

novel yarrow
#

xD

fallow lake
#

case closed :D

sturdy swan
#

when will my bot be aproved?

#

approved*

fast lynx
#

Check pins

fallow lake
wild stoneBOT
#

@novel yarrow

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

novel yarrow
left remnant
#

Im looking for a bot who can swap roles

#

👀

stark robin
#

just wait

left remnant
arctic whale
#

So you could just let it be

cloud hill
#

my bot cannot searchable

long ferry
#

wait 1-2 hours

fallow lake
#

you can search its name and it will show up it wont be on from page unless u got a loat of votes or buy a space

cloud hill
long ferry
#

it was just approved

#

1 hour or so ago

cloud hill
#

not the 2nd bot my first bot

#

i am waiting for 8 hours

long ferry
#

Docx?

cloud hill
#

yea

long ferry
#

Make an edit on your bot page (adding a word to your detailed description for example), then wait up to 2-3 hours

cloud hill
#

ok

long ferry
#

now wait and see if it shows up in search after 2-3 hours

cloud hill
#

and 1 more thing that why the server count of my bot is not visible

long ferry
twin cargo
#

hey is ${prefix}dm command allowed on discord

lone anvil
#

What does the command do?

twin cargo
#

you can dm someone with it

#

like ${prefix} (@someone) message

lone anvil
#

As long as the user who gets DM'd is able to know who sent the DM and the user can deactivate DMs

twin cargo
#

oh alright thanks

tacit turret
#

Who's goona review my bot?

craggy isle
#

Eh

#

my bot

#

is

#

eh

dull fulcrum
#

is the site still not 100%?

craggy isle
#

my bot hasn’t been reviewed since march 4th.

atomic sinew
#

I don't require any support I just wanted to say good job fixing all the problems you were having! (or atleast most of them)

craggy isle
#

Any estimated date?

sturdy swan
craggy isle
#

oop

#

ight thanks.

long ferry
fervent otter
#

how can someone view the whole list of reviews?

maiden prairie
long ferry
maiden prairie
#

ok

long ferry
#

Coding is optional in being a mod, you need to work yourself up

#

apply there

ripe ravine
#

When is my bot getting verified @vocal shuttle added it on the 28th but you guys are reviewing bots from march

#

28th of February*

#

Should I just be patient and it will get done eventually?

long ferry
#

they submitted it during our site issues, tell them to resubmit

ripe ravine
#

Oh-

#

Do we have to wait another 2 weeks?

#

RIP

#

Alright thanks for helping

#

We will resubmit soon

long ferry
ripe ravine
#

Its okay thanks for your time have a good one

slender totem
#

do i come here to see how long it is until my bot is reviewed?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated here.

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

sturdy swan
#

hi is the live countdown bot offline?

long ferry
#

-wrongserver @sturdy swan

wild stoneBOT
#

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Get Support" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

sturdy swan
#

oh my bad

slender totem
#

-up to

#

-upto

sturdy swan
slender totem
#

oh ok sorry

maiden prairie
#

what to do ?

hardy charm
#

I can’t get your stupid ads to work

#

The site always lags and bugs out.

sturdy swan
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stop using safari™️

long ferry
maiden prairie
long ferry
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Then you possibly applied already

hardy charm
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I did

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Still crashing

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Doesn’t matter what I open it on