#support

1 messages · Page 339 of 1

limpid fractal
#

thanks

gloomy shell
#

Yw

sturdy swan
#

How long does a bot review take?

limpid fractal
#

currently 2-3 weeks due to the migration holding back queue

sturdy swan
#

w h a t ?!?!

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Bruh. That's crazy.

long ferry
#

we previously weren't able to review bots due to site issues

long ferry
#

the minimum we might be able to reach again is 1 week

sturdy swan
#

Thanks for the reply anyways.

ruby rivet
#

Hola ||I'm not Spanish just saying hi||

lilac gazelle
#

for pollmaster how do you use pm!user role? what do you enter after it?

ruby rivet
#

Prolly @ mention a role, after it

fluid oxide
wild stoneBOT
#

@lilac gazelle

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

lilac gazelle
#

ok thank you!

wintry shale
#

Is there a way to cancel a report on a review? I was scrolling and accidentally clicked the button

long ferry
#

not at the moment. Just ignore it and move on

#

If it doesn't break our rules, it will just get unflagged

wintry shale
#

Alright, sorry for the false flag

long ferry
#

Don't worry, nothing will happen CatThumbsUp

sturdy swan
#

is there anyway i can check how many votes in total i have?

long ferry
#

yes, you can make a request to the api

#

unless you're referring to a server, then you can't

wintry shuttle
#

I have a problem

#

I can’t vote

long ferry
#

what exactly tells you you can't vote?

graceful spoke
#

i know this is a stupid question, but do I get the bot developer role if my bot is approved?

jaunty basin
#

yes

long ferry
#

Your bot is not approved, you would have the role now

graceful spoke
#

ok thanks

#

yeah i know its not right now

#

but i was just wondering

long ferry
#

You would get it then, yeah

graceful spoke
#

okey dokey thanks!

gray quest
#

Trying to add my server to the top.gg list but ours doesn't seem to pop up. Do I need to be the owner of the server or do admin privileges suffice?

long ferry
#

read pinned messages

gray quest
#

Appreciated, thanks

wintry shuttle
long ferry
#

use a different browser

#

safari is bad

acoustic sedge
#

what's the role Fronted Team

sturdy swan
#

verifcation ttime?

long ferry
#

For the people working on the frontend of the site

long ferry
wintry shuttle
#

I tried with 3 other browsers and in none I can

long ferry
#

screenshot what the other browsers look like

#

otherwise, clear cache, logout and login

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login outside of voting, by going to https://top.gg, then clicking login

gusty prism
#

Is there a python module/package for upvote/vote tracking?

wintry shuttle
long ferry
#

Then try what i said

sturdy swan
#

so people in my sever have recently complained about the bot not giving the "Server Voter" role, i tried it myself and the bot did not give the Server Voter role, is there a reason for that?

sturdy swan
#

oh ty!

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🙂

ruby rivet
wintry shuttle
long ferry
#

have you tried logging in first before going to vote?

long ferry
#

because i can vote just fine

#

both alt and main

#

can you try with a different account aswell

wintry shuttle
#

My friends can vote too but me no

summer carbon
#

Did you try clearing your browser history/cookies

mint schooner
#

A time?

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What do you mean?

paper ferry
#

Hello, When Will My Bot Be Approved?

scarlet topaz
#

When its approved- jk in like 1-2 weeks

paper ferry
#

OK thanks

scarlet topaz
#

Np

manic pendant
#

Wait, Donate Bot is part of top.gg?

scarlet topaz
manic pendant
#

Well, how tf do I see the server I have it in on the dashboard?

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Ask in their support server. This is not the support server for that bot

long ferry
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@sturdy swan

manic pendant
sturdy swan
sturdy swan
manic pendant
fringe nexus
#

I asked a question 1 month ago when I had the error of not being able to add bots, add my worst bot does not appear in the list of bots that I have, what do I do, I add it again or like

long ferry
#

You already just added it again

#

It should work now, the adding issues have been resolved a few days ago

fringe nexus
#

bueno gracias rey

sturdy swan
#

Emmm Gays

bronze star
#

anyone know why these can't be toggled? my bot is verified and needs these for a whois command

sturdy swan
#

and this isn’t discord support

bronze star
#

ok thanks

sturdy swan
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np

frozen vault
#

hi

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when will my bot be added

viral pewter
#

Hey ! I can't see my server in the server list but I added correctly the bot DSL, can someone help me ?

sturdy swan
viral pewter
#

@sturdy swan Site issue ?

sturdy swan
#

yes

viral pewter
#

Do I just need to wait ?

sturdy swan
#

yes

viral pewter
#

Ok thanks

sturdy swan
#

np

#

@bronze star if you’re bot is verified, intents need more time to being enable, discord can make this not enable too so you need to wait

bright oyster
#

im getting a cloudflare 5xx errors

bronze star
coral reef
#

Yeah you have to apply for them if they aren't on

neon loom
#

I was banned by a bot for breaking TOS but I didn't actually break TOS because the bot interpreted what I said wrong what do I do to get unbanned because I can't accept their terms of service on a server which makes it so I can't speak

midnight helm
#

Discord Servers down

neon loom
#

They are

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Oh

midnight helm
#

nvm

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well its slow

twin loom
#

I got to 20000ms and my bot died

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Lmao

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Too much spam

neon loom
#

Yes it was one of the bots

drifting solar
#

Hey, is the queuing system still down?

hard lava
#

Sorta

long ferry
long ferry
neon loom
#

Ok

drifting solar
worthy blaze
#

i added the bot to my server to add to the list of servers, but it doesnt show up in my profile. is there something wrong??

long ferry
#

read pinned messages

viral pewter
gleaming verge
#

Hello @warm galleon added our bot 6 days before and i wanted to ask when it will get approved?

sturdy swan
#

reading them :P

opaque wing
#

Discord API is extremely high right now in ping. Everything okay?

green wagon
viscid ledge
#

hmmmm

long ferry
#

with the api

green wagon
long ferry
opaque wing
green wagon
#

I send a post to top.gg every 15m

long ferry
#

make a manual request

#

make sure your api key is correct

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because it is most likely something on your end, as me and multiple other users are able to post their guild/shard count without any issues

green wagon
#

Yea thats the thing tho, it just randomly disappeared from the site. I will double check the api key and let uk

tacit turret
#

1 question

Why is this server mod attacked by the spammer/self bots/UNKNOW files seneders?```
long ferry
#

?

tacit turret
#

Like a lots of users joins this server to break rules?

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And hwy they are doing this

long ferry
#

because they don't care to read #rules-and-info or are just here to troll. Basically normal around bigger servers with over 100k users

tacit turret
#

👌

green wagon
#

is it possible I'm getting blocked from posting server/shard count? Everything checks out from me

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I'm doing it every 15m

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No http errors either, idk

zinc oracle
#

whats the returned status code?

green wagon
#

I don't log that, I guess I can run a manual post and get back to you

long ferry
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yes do a manual post, through postman for example

green wagon
#

on it

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When sending a manual post what do I use to pass the api key in?

long ferry
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Authorization

green wagon
#

Ok

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hm. Getting this error, Authorization has my Token located under the "webhooks" section of the bot edit panel

long ferry
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you have a newline in it

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put the api token in your notepad, paste it in and remove the newline

green wagon
#

Alright cool. Now I got a 400 bad request

long ferry
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read the response

green wagon
#

Trying to pull up exactly what it said

long ferry
#

/stats

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is the endpoint

green wagon
#

Oh shoot lol

long ferry
#

not your bot page url

green wagon
#

I had that wrong

#

Here's what I've got now posting to that URL

long ferry
#

dm me the full stats url

green wagon
#

DM'd

sturdy swan
#

Hello here

#

Hi

gusty tree
zinc oracle
#

pins

gusty tree
#

Ok

#

thx

viral pewter
#

me too

viral pewter
zinc oracle
viral pewter
#

ok thx

#

okay okay

gloomy shell
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

still glacier
#

okay so, in the server info tab i noticed this option, i'd like to use this but im not entirely sure what it wants me to do and i cant find any guides on this, there just isn't much info provided.

gloomy shell
still glacier
#

ohhhh, i think i misunderstood the point of this setting
i already have a .bump command set up with a selfhosted bot i have that causes it to reply with the vote link, i was under the impression this setting would send a message into a certain channel when someone successfully bumped, but from this link it seems this isnt the case then?

gloomy shell
#

you can set up a bot to send a message when someone votes (aka bumps, since thats the term you are using)

still glacier
#

yes thats exactly what i want to do, im just not really sure how to go about that, this is probably way above my ability level as i assumed the website had a way to automate this based off those settings above
at the least, i need a way to view who votes when so i can manually reward them, but im not sure how i could go about that either LOL

near dagger
#

Hey, So um my server isnt showing up in my rofile page on the website, even tho i have added the bot to the server, it just wont show up. Could you guys please help me out?

long ferry
#

read pinned messages

slim field
hardy jackal
#

I used to be able to vote on phone with in 30-45 seconds after pressing the button but now I cant

#

It literally won't load......

long ferry
#

use a different browser

hardy jackal
#

Ok

still glacier
grand ravine
#

Search online how webhooks works, it's kinda the same concept for any other site out there

remote stream
#

how do we know when a bot is being reviewed

grand ravine
#

You don't

remote stream
#

k

livid silo
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Hmm

grand ravine
#

"but I need to know when to get it online" right?

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Well, try to keep it as 24/7 online as possible

final salmon
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Hi

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I want my bot if someone VOTE send in other room.

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Whit your package

long ferry
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use webhooks for that

final salmon
#

I don't know how to use it.

long ferry
#

then I'd suggest readin through it

final salmon
#

Does he have a video about him?

agile grotto
#

hello good night, i have a question. Sorry if my question is in the rules but my English is not very good. on your top gg page can I post my server? I saw that they should not be posted with NSFW but my question is. If my server has everything and it is in auto roles for users to decide whether to see them or not, I still can't publish my server, can I? because if my server is not about NSFW but I put it in case people want to share things +18

long ferry
#

If your server is purely based on NSFW, that is something we do not allow

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if your server has a few nsfw channels, that's fine

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also no nsfw icons etc

loud pulsar
#

is resubmitting your bot allowed?

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i deleted my bot and instantly regretted it

long ferry
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yes that's fine, though doing so multiple times is considered trending abuse

loud pulsar
#

okay thanks

loud pulsar
#

and idk why, was that a website glitch? (part of the bugs that were happening on top.gg)

agile grotto
sturdy swan
#

so i'm completely new to coding and just started making my own server. i just invited mimu bot to it but i have no clue what to do next. do i need to activate it somehow?

grand ravine
#

And don't have nsfw emotes

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Nor icons

grand ravine
#

If you need help using them, try asking in their respective support servers

agile grotto
grand ravine
#

Yw

iron steppe
#

Hey, so in my user settings I have a custom header image set and its hosted on imgur. the image link works fine. When i go to my actual user profile on the website though it is not showing up. does anyone know why?

dense bane
#

I submitted my bot 3 weeks ago. When will it get reviewd?

grand ravine
#

It takes time to update caches

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Wait about an hour or so

iron steppe
#

i thought it might be something to due with that, just its been a few days, probably nearing a week so i wasnt sure how long

iron steppe
loud pulsar
iron steppe
#

oh they did?

loud pulsar
#

yes

iron steppe
#

rip, it was there at the beginning of feb when my bot was accepted so i didnt know it was gone

dense bane
#

It said 1 week 3 weeks later no word

loud pulsar
grand ravine
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So start counting from about last Tuesday

dense bane
agile grotto
#

the page is having errors since when I want to edit the page it sends me to a 403 and I want to delete my server since I saw that a staff of my server uploaded NSFW emojis and I do not want that for that reason I could not publish anything in top gg

sturdy swan
#

How long it take to Review my Bot?

silk crown
#

2 weeks or more

sturdy swan
silk crown
#

I’m just reading the pins man

sturdy swan
#

Oh k

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I did what the I was supposed to do in order to get my server listed but it still won’t add my server

gleaming tusk
#

What

long ferry
#

DM the reviewer who reviewed it

pliant vector
#

is server down right now?

peak wedge
#

Hello, is there a way I can make it so the security bot automatically dms me when someone creates/deleted a role instead of only dming the server owner

pliant vector
#

@peak wedge look

viscid ledge
#

load's for me fine

pliant vector
#

so why its happning to me?

peak wedge
#

ur internet

viscid ledge
#

did u try reloading?

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ye might be ur internet

pliant vector
#

nope my internet is fine

soft sparrow
# pliant vector

That error appears when the site is restarted or has crashed right when you tried to open it

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It shouldn’t happen too frequently

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If it does then I’d report to the team

pliant vector
#

Okay

junior imp
#

Hi, can someone help me?
What happens is that I try to register my server in top.gg but it tells me that I have to invite a bot, I already followed all the steps but when I go to my profile the server where I enter it does not appear

long ferry
#

read pinned messages

sturdy swan
#

Any ideas?

fluid oxide
nimble comet
#

how come when i invite a new bot it goes directly to my dank memes channel and not the one i created for it?

wary flicker
#

How do I leave this server😭

woeful ridge
#

Pls help me. When i go to edit my server in DSL it shows the following -

cloud hill
#

is progress bar is working now?

sturdy swan
#

almost been a month since i posted my bot 😒

pulsar lantern
#

dsl doesn't gives role to user as per setup, while i edit it says error 403 like above

delicate basin
sturdy swan
#

help i can’t find emote manager to inv it to my server

cobalt sleet
sturdy swan
#

is that what it’s called now?

cobalt sleet
#

I don't know. Try searching for that and see

sturdy swan
#

this is the tag of the bot i am looking for

#

Emote Manager#7300

cobalt sleet
#

Oh ok

sturdy swan
#

i just can’t find it to add to my server

cobalt sleet
#

Are you able to find the ID? Or if it's already in a server you're in try seeing if it has an invite command?

sturdy swan
#

the id is 473370418007244852

karmic charm
#

I posted a review for a server and it redirect me here

*edit : it’s not a problem I just wanted to report 👍

cobalt sleet
sturdy swan
#

ty the inv command worked

small mica
#

Hello, the Get support button is broken

twin river
small mica
vapid atlas
#

Hi there,I'm having an issue.
I have most members in my category, but I'm not in the results. I type the name manually in the search then it pops up

atomic sleet
#

what bot did u maek

twin river
#

Please move to #general for casual conversations

glass hull
#

Sry

sturdy swan
#

When will the bot be added to the server after approval?

twin river
sturdy swan
#

okey thank you

signal musk
#

B RU H

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I thought the voting was fixed

shut spruce
#

OMGGG

#

i have tried soooo many times, kicked the bot, banned the bot, refreshed my page, restarted my discord IT DOESN'T WORK!

MY server isn't showing on my profile! I tried another server, IT WORKS FINE! Why mine??!?! The edit button is gone, and I cant access the edit area!!!1 PLEASE fix!!!

#

My server id is 755414182760808468 please fix it!!

twin river
#

Servers not showing up is a known issue, see pinned messages for a list of them

shut spruce
#

I already set it up and then randomly it just went a week ago!

#

when will you guys actually fix it

twin river
#

We don't have an estimate on when things will be fixed. All we can do is be patient and wait

shut spruce
#

ughhhhh

#

cant you guys just fix it already :l

twin river
#

I highly doubt that they intentionally delay the fixing. If there was a fix I'm sure it would have already been done. Just be patient and let the team do their thing.

shut spruce
#

Ok :/

#

you guys had this issue last year too :/

twin river
#

I understand that it's frustrating and if there was a way to help you I would. Unfortunately these things happen and they're out of our control.

shut spruce
#

ok soz

summer carbon
#

Fixing bugs can be a real pain. It takes time.

shut spruce
#

oof

slow plaza
#

why i m not able to reply any reviews ????? @rose glacier can y help pls sorry for ping though :)

echo turret
#

how do i make it so people join my server

slow plaza
echo turret
slow plaza
low quest
#

i just found this server looking for a bot to clear user msg, where do i go to add the bet to my server?

echo turret
#

yeah

slow plaza
#

jst list ur server in top.gg server listing

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u might get some members

echo turret
#

how tho

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on the website?

slow plaza
echo turret
#

ok thanks man

slow plaza
#

👍

low quest
#

alright, thank you

slow plaza
#

@low quest

#

like this

slow plaza
vapid atlas
#

I have most members in my category, but I'm not in the results. I type the name manually in the search then it pops up only that way

slow plaza
#

okay

earnest wren
tranquil lintel
#

Hey

mint schooner
#

hi

earnest wren
#

tranquil lintel
#

My bot is not accepted ?

#

wait

mint schooner
#

you have to wait

earnest wren
#

when will it be approved.

mint schooner
#

it takes +2 weeks until your bot is approved

earnest wren
#

ok

#

thanks

mint schooner
#

np

slow plaza
#

magma

#

i m not able to reply the reviews

#

@mint schooner

#

do y knw the reason

mint schooner
#

Reply?

slow plaza
#

hmm

mint schooner
#

In what way?

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Show a screenshot

slow plaza
#

when i m replying them

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and refreshing the page

#

the reply is gone

mint schooner
#

Sorry, I am new to this, but the answer is probably in the pins

slow plaza
#

uhm is it

#

wait

mint schooner
#

If not, I can ask a mod if they could solve it

slow plaza
#

yeh pls do

sturdy swan
#

i think its also site issues

slow plaza
#

ig so

#

but it's happening since 3 mnths

#

:(

sturdy swan
#

I can edit comments even though I haven't written them... 😳

echo turret
#

how do you do the wierd words with like a dark grey box around it?

sturdy swan
#

Hey I hope y'all allow the weeb.sh endpoint?

vapid atlas
#

3rdtime lucky. I have most members in my category, but I'm not in the results for most members or the category at all. I type the name manually in the search then it pops up only that way

sturdy swan
#

o

wary token
#

How do I add the server count next to the prefix on my top.gg bot page?

sturdy swan
#

how do i check the total amount of votes i have?

twin river
wary token
twin river
lyric carbon
#

Hi! I just sent my bot to review, how long will it last?

gloomy maple
#

This message has been hanging for 3 weeks already, although before that my bot was processed in 1 week

twin river
#

Verification takes at least 2 weeks currently

lyric carbon
#

WHAT?

#

I thought it takes an hour max

sullen seal
#

for 3 weeks

hard lava
#

@sturdy swan & @sullen seal Due to site issues, (Check the pins) the queue is 2 Weeks +.

#

as of now

sturdy swan
#

when will it be approved

twin river
#

We understand that people have been waiting for a long time and that it's frustrating, but we're doing our best to review all of the bots. Unfortunately we are human too, and can only do things at human speeds AYAYA

twin river
sturdy swan
#

we have to wait for 2 more weeks?

twin river
#

If your bot is offline during review, it will be declined and you will need to re-apply, yes.

hearty ivy
#

How can I use the money I have earned from voting?

twin river
sturdy swan
#

lol

#

just gotta be patient

twin river
hearty ivy
#

Thanks

glacial elbow
#

I added dank memer to my server

#

But it isn't reponding

#

With command

mint schooner
#

That's an error on their side

#

Not ours

twin river
#

We can't help you with specific bots. You'll need to look for their support server

mint schooner
glacial elbow
#

But the dank memer in other servers are working

jaunty basin
#

shards go brr

twin river
#

Then there's probably some permissions missing on your side. But that's a discussion for their server, not ours

sturdy swan
#

but my account got banned

#

and so did my bot

#

got banned 2 days ago

glacial elbow
#

When i clicked a link

#

It bought me here

#

🤷🏽‍♂️🤷🏽‍♂️

#

Thats why im asking help

sturdy swan
#

lol

glacial elbow
#

😞😞

twin river
#

Sorry, but we can't help you with any of this. We don't host bots, only list them

sturdy swan
#

i need to verify

glacial elbow
#

Huh?

sturdy swan
#

to talk on there mate

pulsar lantern
#

does bot gets verified if its currently in 77 server

mint schooner
#

Like

jaunty basin
#

nah you need to go through the process yourself

twin river
pulsar lantern
sturdy swan
#

ye it doesnt matter

#

even if its in 1

glacial elbow
#

Thanks for the help

mint schooner
#

np

glacial elbow
#

Ima leave

sturdy swan
#

ok

mint schooner
#

lol

pulsar lantern
#

my friends bot are in it 77 mine is in 3 still i made application hope it gets verified

Its just a nice entertaining bot not breaking any rule

sturdy swan
#

ye just make sure ur bot works with no permissions

twin river
sturdy swan
#

and u should be good

pulsar lantern
#

And bot with any script gets verified?

mint schooner
#

yes, basically. Scripts don't matter. Commands do

twin river
#

All that matters is that it doesn't break any of the rules listed in #rules-and-info

sturdy swan
#

make sure u have a help command, and nothin abuses api

pulsar lantern
#

its just needs send message perm

sturdy swan
#

and u should be fine

pulsar lantern
#

Ping the bots for command written in status

sturdy swan
#

ye should be fine i guess

ruby seal
#

Where can I see my bot position in the queue?

limpid fractal
#

you cant

#

there use to be a % on how close your bot was to being reviewed but it was removed for now

hollow mesa
#

Sticker feature can be activated in Discord settings. So is there a drawback to that?

limpid fractal
hollow mesa
#

OK.

pulsar lantern
#

Is it possible to make vote rewards without js?

twin river
#

Yes, it will

limpid fractal
pulsar lantern
#

Both

lavish orchid
limpid fractal
#

for server @small lantern can give only one role when someone votes as a reward

#

but other than that you prob will have to code other rewards

pulsar lantern
#

oh yea i was gonna ask

#

dsl isnt giving roles in my server while anyonr vote, i cant even edit my server on top gg

twin river
pulsar lantern
#

Ohh

#

Sry

gilded crag
#

türk varmıı

#

pls turkish supporter

#

When will my boat get approval?

twin river
#

Approval takes at least 2 weeks right now

lavish orchid
#

what it matters to upvote my bot?

twin river
#

Votes can give you credit which can be used for auctions to advertise your bot

pulsar lantern
#

Oh

gilded crag
sturdy swan
thorn shore
#

Hi ! I changed my bot icon on discord developer portal. How to actualize it on top.gg ?

tacit zodiac
#

Click refresh data on your bot page

scenic cliff
#

When people vote they do not receive a role anymore, why is that?

thorn delta
#

still waiting to get accepted or declined xd

#

its been 10-11 days

twin river
#

Please be patent, approval time is usually 2+ weeks

thorn delta
#

ik

twin river
scenic cliff
#

Cheers

sturdy swan
#

Hi what's up

twin river
ionic mason
#

@midnight forge pls view my bot is online

twin river
ionic mason
#

No

#

Bot send me message

#

Dm for exxon and view bot

twin river
#

If your bot was declined for being offline, you will need to re-apply it and wait for another review.

ionic mason
#

İs online

twin river
#

You're only supposed to DM the reviewer if you believe they made a mistake

#

Good, so upload it again and make sure it stays online until someone gets to reviewing it again.

#

The wait time is 2+ weeks as of now

humble eagle
ionic mason
#

Fuck off i left i lost long times

pulsar lantern
#

Any script is allowed right? Since its not mentioned in rules

twin river
humble eagle
nova horizon
#

what happens if i have accidentally deleted my page

humble eagle
#

your page?

maiden python
#

Hi, I was wondering if there was a way to respond to reviews, because I don't see any option for that. We've been given negative reviews by virtue of not having NSFW channels, and not only do we have no plans for them, but we're trying for Discord Partner so we can't have them even if we wanted to. We want to make that clear for potential members.

zinc ore
#

You mean other than the "Reply" button?

nova horizon
limpid fractal
nova horizon
#

what happens if i do it accidentally tho

#

im worried it might happen some day

zinc ore
#

Either way, when you delete a bot or server page, the data will be deleted.

#

If you delete a bot you have to resubmit it and wait for it to be re-approved. If it's a server page, then you just have to recreated it

simple ridge
#

I added my bot it shows on #logs but Lura didnt msg me on dm my DM's are open.

nova horizon
#

oh jeez

limpid fractal
#

im sure your bot is still in queue

zinc ore
signal nexus
#

good morning i have a little problem with the bot widget that keeps giving undefined owner

#

how can i solve this

maiden python
humble eagle
#

you are not developer

zinc ore
#

then make sure you're logged in to the correct account that has permissions on that bot or server.

maiden python
#

Instead I have edit and delete buttons, both of which don't work

#

I'm the server owner of that server, so I'm very sure I have the correct permissions

zinc ore
#

Hmm. Might be part of the current site issues, though it's not listed in the known issues

maiden python
#

The last time I logged into the site about a month ago this problem was there as well, so I'm sure its not a one off issue

plucky shale
#

how can i add my website to description
like this :

maiden python
#

This is what I see when I try to reply to a review

humble eagle
plucky shale
#

ty

steel kraken
#

Here is nitro for you

#

--‐---------------------
| |
| Free Nitro |

zinc ore
#

Wrong channel, and don't beg for nitro here, thanks.

zinc ore
thorn shore
#

does anyone know how I can modify the announcement icon ? I am trying to do it but the only thing I can do, is to remove it 😅 I can't replace it

sturdy swan
#

my uh first time using discord

zinc ore
zinc ore
thorn shore
quartz willow
mild zephyr
#

e

zinc ore
#

Of course! It's the weekend, don't expect you to take a look now, but keep the ping in mind for later ^_^

signal nexus
steel kraken
#

Site issue

delicate plume
#

how i can see my bot uptime in this server?

zinc ore
#

We don't have any such feature on top.gg.

maiden python
#

Thanks for helping me follow up Hindsight, do ping me when its addressed.

tawny swan
#

@delicate plume You could make a command that saves the time it was booted up and compare it to the time now

delicate plume
#

my bot isn;t in this server 😐

hollow pendant
#

Hi i added my bot in top.gg and i'm still waiting for it to be approved when it gets approved

hollow pendant
#

but it has been attached for a week or so@delicate plume

zinc ore
#

The current wait time is over 3 weeks

hollow pendant
#

Oww

chrome moat
#

Hi, so when I voted, it did not launch a test vote.. is the site having a problem..

hollow pendant
#

I got it, thank you, bidet is not voted before it is approved. @zinc ore

zinc ore
lethal cedar
#

User DMed me to buy my account. ID: 671291395989962752

chrome moat
zinc ore
lucid briar
#

sure, ty

#

seems that user is already banned from here actually

zinc ore
#

Lol. Actually you're right they've been banned for over a week.

inner plinth
#

hey why the Groovy bot doesn't work w/ the command -p at the #commands

#

.-.

pine zephyr
#

When My Bot will accpted?

#

accept*

tacit zodiac
#

What was your issue again @icy kestrel?

#

Team hasn't had time to look into the issue rn I believe

zinc ore
dusty moat
#

uh why can't i vote for any bots

tacit zodiac
#

What error are you getting?

summer nova
#

how to configure server ip ?

pine zephyr
zinc ore
#

Yes, it is.

night bridge
#

Hello, do you support Turkish bot

prisma briar
#

I can't access the configuration of a server I manage 🧐

gleaming verge
#

this is now there since 1 week

mint schooner
#

review time is +2 weeks

gleaming verge
#

oh 😦 thought 1 week 😦 😦

mint schooner
#
  • there is queue, so you have to wait for your turn
gleaming verge
#

do u have a testing server?

#

for bots

mint schooner
#

yes

#

but only we can invite bots

gleaming verge
#

okk

#

because i want to add my bot everywhere in the world 😄

mint schooner
#

okay, you have to wait then

gleaming verge
#

xD well i think you do all a great job

#

when i see in the logs channel omg

mint schooner
#

thanks c:

lucid briar
#

awesome

sturdy swan
#

hello need help

mint schooner
#

Yes?

sturdy swan
#

it says my server is locked

mint schooner
#

Show a screenshot

sturdy swan
mint schooner
#

Well, the reason is below already

sturdy swan
#

i couldn't find any valid reason

brave heron
#

Where can I edit the bot if I don't have it in my profile and the top.gg/bot/id page doesn't work?

#

I added the bot to the list

mint schooner
mint schooner
brave heron
#

yes, im logged

sturdy swan
#

ok i don't see how my server violates any terms, nothing is sold there, nothing illicit

limpid fractal
#

you need to resubmit it as you submitted it during the migration @brave heron

brave heron
#

ok

swift viper
stray valve
#

Why has my bot been rejected?

swift viper
#

no

limpid fractal
stray valve
#

Ok

#

Thanks

brave heron
#

I added the bot, thanks for your help

golden geyser
#

can i see who voted for my bot somewhere on my server

lucid briar
#

im fairly certain there are some unofficial bots on the site that can do this for you, or you can just use the webhooks provided, and use the information given in the webhook to send to a channel in your server

sturdy swan
#

Still waiting for review 3 weeks later?

#

is that normal?

polar jewel
#

even if the dblapi.js module is deprecated will it still be working?

limpid fractal
#

no

sonic plinth
#

hi @fiery lagoon sorry to disturb you, i just want to inform you that soccer guru is not working atm

thorn shore
dark bone
#

why does top.gg allow someone to randomly add me to a bot, without asking for my permission?

#

I got added as "other owner" for a bot and I can't even remove myself from the bot

sturdy swan
#

like.. add you as an owner?

#

oh

dark bone
#

yea

sturdy swan
#

idk

dark bone
#

If I remove it and save it, it just comes back

zinc ore
#

Well, the fun part in that, if I'm not mistaken, is that you can edit or delete the applications you're added to, no?

sturdy swan
#

you can, I think

#

since it has creator controls

limpid fractal
#

you cant delete others applications if you arent the one who first added the bot

dark bone
#

you sure?

sturdy swan
#

can mods edit owners?

limpid fractal
#

or

#

you can

dark bone
#

would be kinda toxic tho

limpid fractal
#

I never seen that before

dark bone
#

maybe they used the wrong id

zinc ore
#

Less toxic than some rando adding you to their bot?

#

¯_(ツ)_/¯

sturdy swan
#

he deleted it

#

lol

dark bone
#

rip, that bot

sturdy swan
#

F

dark bone
#

it said it was at 0% anyway

limpid fractal
# dark bone you sure?

I guess its part of the new migration cause I dont ever remember that being there before

zinc ore
#

I don't think it's sad, it's a lesson to whomever can't figure out IDs, that they should learn how they work.

limpid fractal
#

yea

dark bone
#

you should be able to remove yourself of the team tho, or is that some kind of safety thing?

winged socket
#

Is there a way someone can transfer ownership of a bot. I have a bot on this website but my friend who created it no longer has a discord account and I need it transferred please!

primal oriole
#

I'm getting back HTTP Status 500 errors when trying to create a team via https://top.gg/teams/new, and didn't see anything listed in pinned messages about it

#

Ah, it appears to work if I give it a team icon, but not if I leave it blank (description and name were filled in)

sturdy swan
#

I'm having this error when I'm going to edit my BOT

primal oriole
#

Seems like it did create each team despite erroring, and now I have no idea how to delete them

quiet crescent
#
exports.run = async (client, message, args) => {

const clausping = new Discord.MessageEmbed()

.addField(`**Pong!!**`, `**${client.ws.ping}** ms`)
  
return message.channel.send(clausping)
  
  
}
  
exports.conf = {
  enabled: true,
  guildOnly: false,
  aliases: ["ms"],
  permLevel: 0
};

exports.help = {
  name: 'ping',
  description: 'Ping Command',
  usage: 'ping'
}; ```
#

this is not working help

#

what is the problem

primal oriole
quiet crescent
#

I did but any people didn't reply

cedar wind
#

People don't have to reply to you question right away, please keep dev related questions in #development.

broken glade
#

i know its pinned but is there any development on reward roles working?

primal oriole
prisma briar
#

I can't access the configuration of a server I manage 🧐

ashen flume
#

Hey quick question thanks, does doing -bots show a list of all bots including pending bots, or only verified ones, bc if its all including pending my bot got unsubmitted thonk

#

A ping for response would be appreciated - Thanks

novel socket
#

The website registers the vote but it doesnt give the supporter role any idea on how to fix it?

wanton bronze
#

hi how do i know if my bot was approved my friend said it can be approved in the middle of 2 weeksThonk

flat knot
#

And when I enter my profile it says no bots found

#

And when I try to add it again, I click on submit and I got 404 not found

deft cypress
midnight forge
novel socket
#

oh ok thanks

long ferry
#

@flat knot you submitted your bot during our site issues. Resubmit it now and it should work

#

Wrong server, ask in that bots support server

winged socket
#

Is there a way someone can transfer ownership of a bot. I have a bot on this website but my friend who created it no longer has a discord account and I need it transferred please!

cunning aspen
#

I invited the bot to my server but I still can't add a link to join my server

thorn delta
#

@long ferry i have to resumbit too?

#

submit*

#

i submitted 10-11days ago

long ferry
#

Yes

thorn delta
#

bruh then i need wait again 2weeks?

proven grotto
#

We cannot skip bots in the queue, though queue time should be going down against what it has been recently due to site issues, we have only been able to review bots again recently. @thorn delta

mint schooner
#

👍

winged socket
#

Is there a way to transfer ownership of a bot if the original owner of it is a deleted account?

long ferry
#

Being able to prove you owned it and then a Moderator deleting it to be able to resubmit by you

winged socket
#

I already am a co owner on it

long ferry
#

DM any mod for that

sturdy swan
#

Where could I find information for #bids ?

zinc ore
marsh tusk
#

lol ok

prisma briar
#

No

sturdy swan
#

How much we need to wait for Bot approve?

zinc oracle
#

2+ weeks

coral reef
#

read the pins

high breach
#

How do I make a word a link

#

Like when you click the word support

#

It gives you an invite to a support server

midnight forge
#

If you ask in #development someone should be able to help you there. That is done with hyperlinks, it works in Embeds. You just do [Support](Link)

high breach
#

Oh ok

feral pawn
#

how can I edit my review/start review on bots?

nova horizon
#

How can i buy an ad

zinc ore
#

You'll need to request access (Takes a few weeks)

sturdy swan
#

Why is the "Request Auctions Access" not working?

long ferry
sturdy swan
#

It's not working.

#

When you click on the button just keeps loading.

long ferry
#

Yeah i think i see what you mean

#

Reported it, thanks

sturdy swan
#

How long does it take for my bot to be accepted ?

zinc ore
#

The current queue time is around 3 weeks

sturdy swan
#

Nice

opaque wing
#

Website is down. Cannot submit updates to my server nor my bot.

Edit: Website back up?

old stag
#

where can i find the webhook for my server?

sturdy swan
#

wut

coral reef
old stag
#

i mean...how can the webhook recieve that someone voted for the server?

zinc oracle
#

#topgg-api, webhooks are just http servers which receive requests like a website

jagged finch
zinc ore
#

There's known issues with the server list, check the pins of this channel.

jagged finch
#

Ok ty

sturdy swan
zinc ore
sturdy swan
#

hi

#

whats this mean?

zinc ore
#

It means you have to describe what your bot does, in 300 characters or more.

sturdy swan
#

why is html css and markdown included tho?

zinc ore
#

Because people like to make their bot pages pretty.

sturdy swan
#

ah okay

molten linden
#

when will my server show up in ''my profile''

carmine pier
#

Hello guys is it bad if i reported a review by mistake?

molten linden
#

I added the bot, removed it and added it again, gave it full perms as well

#

I cant edit it or choose it

hexed halo
#

Hey i have a question i can’t vote bc the video wont start playing. Any suggestions?

sturdy swan
#

so how do i know if my bot accepted

long ferry
long ferry
long ferry
sturdy swan
#

oof two weeks

molten linden
long ferry
#

there's no eta unfortunately

hexed halo
#

Hey i have a question i can’t vote bc the video wont start playing. Any suggestions?

silk crown
#

get an ad blocker KEKW

knotty drift
#

Hello 772906198638657566 my id bot has been reviewed on your site for a long time, it says there is no data in percentage I want to get information

real laurel
#

queue just very recently started back up again after a week or two of downtime

#

our estimate right now will be that it'll take another 1 to 2 weeks

knotty drift
#

Do I need to apply again

real laurel
#

if you've submitted it before, no, you don't

knotty drift
#

All right, thank you. When I saw that it is being reviewed for a long time, I wanted to get information.

fleet crow
late osprey
#

What is the required imgur link for profil header ?
I'm trying differents type of link but it's not working

fleet crow
#

alright

long ferry
#

upload your image, right click and copy image url

sturdy swan
#

@long ferry Hey I can't access my server in the dashboard

late osprey
#

why is it working now -_-

long ferry
late osprey
#

i tested it with direct link but it didn't work the first time

#

oof

#

thanks for the precision Hope

long ferry
sturdy swan
#

it doesn't let me select any servers

long ferry
#

also known issue, team is aware

sturdy swan
#

So, I have to wait I'm guessing ?

green notch
real laurel
#

what seems to be the issue

green notch
#

I have put 5 tags and on the preview it puts 3 tags

long ferry
sturdy swan
#

but for auction tho there's no way you guys can fix it for our server ? cause its been more than 2 weeks

real laurel
#

normally it can take more than a month for your application to be reviewed

long ferry
#

Unfortunately not, you will just have to be patient for now

real laurel
#

it's not unfair, they also waited the same amount of time you have, or possibly even longer

#

it's just they applied first

#

so please just have patience

sturdy swan
real laurel
#

oh i thought this was regarding applications for auctions

#

lol

#

ah then yeah it's just a site issue 🙃

#

excuse me, i just woke up

sage igloo
#

That way people can better help you there

thorn delta
#

@long ferry i made bot all was good but today randomly got error smth about API i did all tried remove some codes, fixed codes and all

#

but still not fix

long ferry
#

What's the error

civic wigeon
#

what happened to my boat

real laurel
#

what do you mean?

#

could you elaborate

thorn delta
civic wigeon
real laurel
#

it's now in queue

#

you'll have to wait a bit before it's reviewed

civic wigeon
real laurel
#

minimum 1-2 weeks.

civic wigeon
#

But they said it was 5 weeks, it's been 7 weeks.

real laurel
#

you just said it's been 5-7 days

civic wigeon
real laurel
#

You added your bot on the 2nd of March

#

it's been 4 days

civic wigeon
#

I swear I'm tired of waiting. Find out what's wrong with that.

zinc oracle
#

waiting is normal

thorn delta
#

wait 2week

#

not long

fickle bison
#

when users vot the bot dont give role?

real laurel
#

please read the pins

#

known issue @fickle bison

long ferry
#

@civic wigeon just be patient, you've submitted your bot just recently

#

Read the pinned messages about queue durations

civic wigeon
#

Look, my beautiful brother, they told me that it was 5 and 7 weeks and it passed

long ferry
#

No, you submitted it on the 3rd of March

#

Please be patient

zinc oracle
sturdy swan
#

The bids system isn't working right now.

#

That's currently not working.

civic wigeon
real laurel
#

do ctrl+F from:681050799874375738

sturdy swan
#

I'm logged in and everything. The top.gg/advertise isn't working and just ends up being in a cloudflare page.

real laurel
#

works fine for me

#

maybe try another browser?

zinc oracle
#

weird, its not working for me

long ferry
#

Not being able to apply for auctions is a known issue, team is aware

sturdy swan
#

Alright, thank you 🙂

civic wigeon
#

If I will complain about you to the whole world

coral reef
#

What?

sullen zealot
#

before that didn't display the percentage of the tail?

coral reef
#

It is currently disabled

sullen zealot
#

why?

coral reef
#

Due to site issues

#

Read pins

sullen zealot
#

okay^^

long ferry
sullen zealot
#

I can't understand how the "trending new bot" works, it depends on the number of votes, but how long does it last?

coral reef
#

iirc 24h?

sullen zealot
#

no because a bot has been there for 2 days

sage igloo
#

Lasts until bots are approved

#

Newly approved bots get pushed to the trending new

#

after new ones come in, old ones go away

sage igloo
# civic wigeon If I will complain about you to the whole world

Listen, first off let's not act entitled now. There were site issues that were re-occurring and queue was backed up, some people submitted on Feb. 12 and still havent been reviewed, and you have waited four days. You need to be PATIENT, it is a part of using any service. Do not act entitled or be rude to moderators, thanks! :)

sullen zealot
#

I'm talking about this page, the bots that are there are not the last ones to be approved

coral reef
#

Just because a bot is approved doesn't mean it gets on there

#

depends on clicks, searches, etc.

sage igloo
long ferry
#

Generally depends on other factors aswell that are kept secret by the team

sage igloo
#

There is one page that is for new bots getting listed and that one where new bots listed that gain votes quickly or get a bit popular

bronze arch
#

Why do i keep logging out of top.gg?

sage igloo
#

And two of those bots paid for an ad slot there

sullen zealot
#

ah okay

long ferry
real laurel
#

looks like just logging in

tawdry rose
#

Does someone have the official serever invite from discord developers? I have a few questions about my bot verification

coral reef
tawdry rose
#

thanks

bronze arch
long ferry
bronze arch
fickle bison
#

whats the server webhook do

bronze arch
#

I mean that i turned on chrome custom tabs.

real laurel
#

oh

#

yeah chrome custom tabs on discord doesn't like to store login data and stuff

#

not just for top.gg, but from personal experience, literally everything

upper dock
#

voting on computer is broken again

coral reef
#

Don't think so

#

I just voted

fickle bison
#

whats the server webhook do and how do i set it up

upper dock
#

it keeps braking and unbreaking

coral reef
#

its for votes

#

@upper dock What is breaking

fickle bison
coral reef
long ferry
upper dock
#

it wont let me vore half the time

fickle bison
coral reef
#

It will send a post request to your endpoint which you have to handle the data

#

Do you know how to create endpoints?

long ferry
#

This should keep you logged in until your session expires

fickle bison
coral reef
#

Yes

fickle bison
#

no whats that

coral reef
#

Read the font above the webhooks

#

Text*

bronze arch
coral reef
#

meant for developers and people who know how to do it

#

If you don't, use a bot that is listed on the site that can help you with it

fickle bison
#

so i have a webhook for my server can i just paste the link in that box and will it work

coral reef
#

What is the webhook?

#

Do you mean a discord webhook?:

restive orchid
#

When I try adding a discord server to the website it does not appear on my profile. Yes, I have invited the bot. The only thing I see is an old server which I left a while back. Is this a usual occurrence, and if so, what could bring it on?

fickle bison
#

yea

coral reef
#

That is not the same thing

#

Like I said if you don't know how to code/program use a listed bot

restive orchid
#

Will do, sorry

fickle bison
#

do you know any idk what im looking for

coral reef
#

Vote Tracker

wheat valve
#

it doesnt work while i do 'rpg start'

coral reef
#

For what

#

@wheat valve Are you talking about RPG bot

wheat valve
#

ye

coral reef
#

Your in the wrong place

fickle bison
#

it wont let me click test webhook

coral reef
#

Because you have to save first

fickle bison
#

i did lol

coral reef
#

There isn't a response alert when clicking it

fickle bison
#

no

coral reef
#

?

#

Are you using a discord webhook

fickle bison
#

using a bots webhook

#

the vote tracker

coral reef
#

Ask them in there support server

#

It is clicking but not working on there end

fickle bison
#

its not clicking

coral reef
#

What is it doing when you click it

fickle bison
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nothing

coral reef
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I just told you it doesn't say anything on the site when you click it

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When you click it, it is sending the POST request to the URL you put in there.

vale rose
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Hey, when i go in the site to vote for a bot, I login but when i click to allow top.gg to have info on my account, I come back to the page to log in and I cant vote

coral reef
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What browser are you on @vale rose

vale rose
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Opera Touch

coral reef
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PC?

vale rose
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Smartphone

coral reef
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Is it redirecting you outside of discord?

vale rose
odd ridge
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What happened to the giving us warning again @quartz willow blobpain, firefox, you bitch

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my beautiful background cryIgnore

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never mind

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ignore me

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this never happened

oak estuary
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I’m confused about the set up, how do I make it where whenever a user joins it says who invites and how many invites they have.

odd ridge
oak estuary
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Shawtttt I am

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Ok bye

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Ty for telling me

odd ridge
sullen zealot
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Why there is not the api section in my navbar ? (possible to have the url)

sullen zealot
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yes

odd ridge
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it was removed

sullen zealot
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its for see token of the api

cobalt junco
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is there a way to check the queue

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of a bot