#support

1 messages · Page 325 of 1

zinc ore
#

Right now you cannot edit your bot, as there are site issues. Just wait until they're solved, see #site-status

unborn lodge
cerulean carbon
#

and this comes

hollow trellis
hasty mantle
hollow trellis
unborn lodge
gusty tree
#

u need to set the bot owner in TOP.GG

stoic trench
umbral lodge
#

Why Tomorrow %80

gloomy shell
#

Transferring your bot ownership on the site is not the same as you actual bot

lofty crypt
cerulean carbon
gloomy shell
umbral lodge
#

Accept or decline?

gusty tree
#

so u cant change

unborn lodge
hasty mantle
#

Just wait

cerulean carbon
hasty mantle
stoic trench
hollow trellis
#

====> #site-status <====
^^^^^^^^^^^
if anyone is unable to reach the page or see other issues please read the site news channel first

umbral lodge
#

Oh Thanks

hollow trellis
#

there I even made arrows

hasty mantle
#

Pog

unborn lodge
#

does not show me the token (this problem is independent of the fact that the site is unreachable)

gloomy shell
#

It probably isnt independent

#

They're working with the database rn it probably cant reach your bots token

unborn lodge
gloomy shell
#

I mean it's probably related

#

Just wait for the issues to be resolved and then try again

hasty mantle
#

Just wait

hot kiln
#

I tried it didn't happen, I deleted the cookies, it didn't happen again

hasty mantle
vast junco
#

Why doesn't it show how long it will take to be approved?

#

was 20% yesterday

gloomy shell
elfin quest
#

Hello, I would like to know if my robot has been validated or refused I have not received anything since. 805879601846157333

untold python
gloomy shell
#

If you havent been notified nothing has happened

gloomy shell
#

Smfh

unborn lodge
gloomy shell
#

neutral Site Issues and unable to view the queue progress percentage
We're aware of issues that seem to be affecting some users of the site which can result into various error codes or page timeouts. The team is currently working on fixing these issues.

The queue percentage has been temporarily removed due to the team switching to a different database. You will be able to see it again once the switch has been completed.

Please read #site-status to keep up to date on these issues and any fixes.

If you are having any issues that are not related to the above, please hold on to your question and you can ask as soon as support is unlocked.

gloomy shell
#

👀

lone anvil
#

upvote #support channel is active again, if you still experience any issues then please report them to the team.

gloomy shell
#

That doesnt mean ping team members btw

golden crane
#

how long will the bot be visible on certified page for example if I win the bid?

delicate basin
#

1 week

golden crane
#

oof

gloomy shell
#

Please keep auctions questions to auctions channels.

golden crane
#

thats not worth it

#

sorry that was the only question i had

grizzled wharf
#

does this server support server stats bot? on their website they have this server as "join discord" and i need some help with the bot

gloomy shell
#

you need to click join support server

#

not join discord

#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

delicate basin
#

Join their support server

grizzled wharf
#

ah ok ty

shrewd trench
loud musk
#

Is this a known issue where if you put a bot under a team you have no ability to edit it?

delicate basin
#

Are you the owner of the bot?

#

Or just a team member?

loud musk
#

owner of the bot and owner of the team

brittle crescent
#

hello

loud musk
#

As is why I am confused

delicate basin
#

Are you logged in?

delicate basin
brittle crescent
#

i uesd this bot xenon for copy

keen vessel
#

wrong server

brittle crescent
#

can you help me for this problem

delicate basin
#

Sorry, we are not Xenon support

loud musk
#

Yeah

keen vessel
#

go to the support server

loud musk
#

I'm logged into the website

#

I could screenshare it if that helps maybe?

brittle crescent
#

ohh ok i am sorry

loud musk
keen vessel
delicate basin
loud musk
#

yeah

brittle crescent
#

thanks

loud musk
#

I think this is a bug

keen vessel
#

ig team do be watching support somehow

#

and they noted every bug they see

loud musk
#

Yeah since ig I am not supposed to ping them haha

delicate basin
#

It might be a bug, might be related to the still ongoing issues

gloomy shell
#

ill pass it along

keen vessel
#

thanks xiuh

loud musk
#

Well in fairness it was mentioned that if there were any remaining bugs to post them in here

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Just doing my job NM_peepoSalut

delicate basin
#

Thanks for helping 🙂

loud musk
#

cheers

noble sage
#

How can I get the screen share/stream permission in VC?

keen vessel
#

you need at least one role

#

booster or bot dev

#

not sure if it works with auctions

gloomy shell
#

it does not

loud musk
#

minimum is boosting

keen vessel
#

expected

green wagon
gloomy shell
#

if there are updates on issues on github itll be updated on the github afaik

noble sage
#

Okay I’m boosting this server now

keen vessel
noble sage
#

Hurray I have a role, now can I stream

gloomy shell
#

please keep this channel to support only

keen vessel
noble sage
#

Sorry

plucky steeple
#

it`s from the new issue tho

#

like this one 2021-02-18T21:14:56.591712+00:00 app[worker.1]: (node:4) UnhandledPromiseRejectionWarning: Top.GG API Error: 504 Gateway Time-out 2021-02-18T21:14:56.591726+00:00 app[worker.1]: at Api._request (/app/node_modules/@top-gg/sdk/dist/structs/Api.js:74:19) 2021-02-18T21:14:56.591728+00:00 app[worker.1]: at runMicrotasks (<anonymous>) 2021-02-18T21:14:56.591728+00:00 app[worker.1]: at processTicksAndRejections (internal/process/task_queues.js:93:5) 2021-02-18T21:14:56.591729+00:00 app[worker.1]: at async Api.postStats (/app/node_modules/@top-gg/sdk/dist/structs/Api.js:94:9) 2021-02-18T21:14:56.591737+00:00 app[worker.1]: (node:4) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). To terminate the node process on unhandled promise rejection, use the CLI flag `--unhandled-rejections=strict` (see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). (rejection id: 4929)

gloomy shell
plucky steeple
#

i keep getting it every sec

#

it`s inside the top-gg npm

keen vessel
#

504 gateway timeout

gloomy shell
keen vessel
plucky steeple
sturdy swan
#

Hello. Wondering if server advertising is allowed.

keen vessel
#

no it is not

delicate basin
keen vessel
delicate basin
keen vessel
#

99.9% chance they wanted to do their self promo in this server but whatever

sturdy swan
#

I Can't See the Bot Approval Status

keen vessel
slate stream
#

Is it normal if my bot have been getting reviewed 7 hours ago and it has only 17 commands and it’s still not accepted or declined?

spark sage
#

how can i know when my bot is accepted?

cyan palm
blazing cipher
#

Hi, why can't I see the progress of my bot

gloomy shell
#

some bots take longer than others, so unless you're contacted by a reviewer just be patient :)

#

@slate stream ^

slate stream
#

Ok-

blazing cipher
#

My bot was 90% for 2 days, but then I did not show the order to progress.

keen vessel
blazing cipher
#

I think bad things are happening on your site, have a nice day

quiet raft
#

what is shards?

gloomy shell
quiet raft
#

ok

opal chasm
#

I cant seem to log into top.gg. Everytime i try, it asks to authorize my account, which i already did. I can see it under authorized apps

#

and then i get rerouted to the home page without being logged in

delicate basin
#

Top.gg will ask you many times to log in, as you don't stay logged in

delicate basin
cyan palm
opal chasm
#

yeah, its failing for edge, chrome and phoen for me

cyan palm
#

You can try to change the browser

opal chasm
#

yeah, i did, i think it is account related

hallow sapphire
#

Earlier today my bot was at 70% then an hour after it said -1% due to a bug or something but now it says it's begin reviewed, is that also a bug or do they actually reveal my bot?

delicate basin
wispy crane
#

I tried 4 different web browsers, didn't work, it won't let me log in, but it's in my authorized apps

opal chasm
#

^ same problem. seems it is a site problem, they recently switched DB, so it might affect select users

delicate basin
#

Wrong reply sry

cyan palm
#

Yeah it might be actually, just need to wait for the fix

wispy crane
delicate basin
#

The last two messages there

thin horizon
neat escarp
#

Whenever I try and input a webhook link and I click save it removes itself? I sthis a known error?

keen vessel
neat escarp
#

Hmmm okay thanks.

gloomy shell
#

for your server?

#

or a bot

neat escarp
#

Server.

gloomy shell
#

mmkay let me see if anyone on the team knows anything

ebon chasm
#

i cant do the login yet

delicate basin
ebon chasm
#

i dont know because what i have dont show in site new

gloomy shell
#

@ebon chasm @thin horizon @opal chasm when youre trying to log in, are you on top.gg or top.gg/servers

ebon chasm
opal chasm
thin horizon
gloomy shell
#

okay let us do some investigating

opal chasm
#

sure thing, thanks

limpid shadow
thin horizon
#

Ok thanks

thin horizon
limpid shadow
#

Ah kk

#

let me check

ebon chasm
#

yes

thin horizon
#

Ok thanks

opal chasm
#

ah, yea, that seems to be the connecting link

#

i am a new one too

ebon chasm
#

i was connected few time ago with an account then today i slogged and tryed whit my new one and that appen

sturdy swan
#

hi

delicate basin
#

Hi, can we help?

sturdy swan
#

yes

#

how long can it take to review a bot?

gloomy shell
#

infinity time

#

tho most are done in about a week and a half or so

limpid shadow
#

xiuh big funny

lapis venture
#

Hi, something i want to check in advance, do you have an issue with leaving twitter links on the description page or help command on the bot for bug reporting etc?

dense path
#

Veld I love you ☺️

sudden tiger
#

I am not able to test my webhook

sudden tiger
#

can somebody help with that

lapis venture
delicate basin
river elk
#

i need support from mod

#

unreport a review i reported

#

i need to reply to it

delicate basin
#

They will unflag it once they review it

river elk
#

bruh this is stupid why cant i unflag it myself anymore

#

i need to reply to it

sturdy swan
#

Im having issues logging into top gg

neat escarp
delicate basin
split abyss
delicate basin
#

The team is currently looking into that issue

sturdy swan
#

I see

#

I get the auth it just puts me back on the oh no ur not loged in screen. Thanks for your help =D

#

need help.

delicate basin
#

Yep that's the exact issue. They are looking into that right now

delicate basin
sturdy swan
#

Ok

marble nacelle
#

I have the same problem as maingearbox

sturdy swan
#

Thanks

#

I know what being a dev is like lol take as long as y'all need

sturdy swan
gloomy shell
#

try logging out and logging back in to DSL

delicate basin
#

Sorry, this is only Top.gg support. If you need help with a bot, you'll have to join their Support Server

gloomy shell
sturdy swan
#

yes ^^

delicate basin
#

Oh

gloomy shell
#

try logging out and logging back in to DSL

#

and see if that fixes it

sturdy swan
#

nope

delicate basin
#

Are you the owner of that server?

sturdy swan
#

Can some give me a link so i can add to my server please.

delicate basin
#

If possible, ask your server owner to remove and re-add your admin perms. That might trigger an update in @small lantern

sturdy swan
#

To big of server...

delicate basin
#

You need to invite @small lantern to your server for it to show up on that page @sturdy swan

gloomy shell
#

give it a few hours to update and try to log out and log back in again

#

DSL fetches the guilds youre in and its in so it may take a moment to update

delicate basin
sturdy swan
#

I have already invited that bot.

gloomy shell
#

he wasnt talkign to you

sturdy swan
gloomy shell
#

as i said

#

give it a few hours and log out then log in again and try again

fluid rapids
#

One message removed from a suspended account.

loud veldt
#

your website keeps telling me to log in and sends me to the discord authorization page even though I'm already authorized, any ideas?

gloomy shell
#

thats a currently known issue that the team is investigating

green vigil
gloomy shell
#

using css

green vigil
#

doesen't that affect only my box

loud veldt
#

thank you, is there any way I can get around it?

gloomy shell
#

not currently skatter

#

no, you can change your whole page marko

odd ridge
#

pithink Why has top.gg started using 128px avatar images

#

instead of 512 or 1024 or even 256

#

making for some quite awful quality rn

#

vs

#

😔 Cant man give us a lil more to work with

long ferry
thorn shore
#

Is that normal to have this when trying to add a bot on top.gg ? I have the messages from Luca which says the bot is waiting for approval but on the website, the bot isn't shown

long ferry
#

press the refresh data button

thorn shore
long ferry
#

refresh data on your bot page creator control

#

there is a button for it

gloomy shell
#

waiting for approval or has been approved

long ferry
#

oh wait

#

bot not found

gloomy shell
#

you cant see a bot unless its approved or youre logged in

#

and you submitted it

long ferry
#

All 3 bots they have recently submitted aren't on the queue

#

actually

timber scarab
#

i cant log in

thorn shore
long ferry
#

all of them are the same

long ferry
gloomy shell
#

did you just submit them today

long ferry
#

xiuh, check logs for 341257685901246466

thorn shore
gloomy shell
#

yeah

#

okay

#

one second

thorn shore
#

okay np

gloomy shell
#

Lemme talk to a team member

thorn shore
#

no problem

gloomy shell
#

Alright it is in the queue and waiting for approval, its just that top.gg is currently in between migrating databases, so you can't see it

#

so dont worry that you can't see it on your page, it is there

thorn shore
#

okay np, thanks

ionic thicket
#

api isn't fixed right? Because it still gives gateway error

green vigil
#

my css background is working in preview but not on site

ionic thicket
green vigil
#

Ty so much @ionic thicket 😄

sturdy swan
#

What do ya need to make a bot lol

viral prairie
sturdy swan
#

Where do I find that Thonk

opaque warren
#

https://discord.js.org/#/ and please use #development instead

sturdy swan
#

Ok I'm dumb apprently

#

Thanks

ionic thicket
unreal nacelle
#

how do i report something?

gloomy shell
#

a bot or a server or a user or

unreal nacelle
#

it wont tell me the percentage

#

is it a bug?

gloomy shell
#

thats intentional

unreal nacelle
#

oh ok

gloomy shell
unreal nacelle
#

oh i see i am dum dum

trim marlin
strong wadi
#

Pardon, voting not working?

long ferry
#

what isn't working?

#

what happens when you press vote?

neat escarp
#

When I try to edit my server info and press submit, it won't save.

sturdy swan
#

when on the page it says its being reviewed how long does that take??

sturdy swan
#

even when past the percentage stage?

neat escarp
long ferry
sturdy swan
#

ahh my bad thanks

long ferry
#

even if you would've submitted it recently

sturdy swan
#

thanks i just wanted to know since it said it was being Reviewed so kinda confused

long ferry
sturdy swan
#

its still 1*

neat escarp
sturdy swan
#

):

gloomy shell
#

votes on the site are cached for a while so it wont update for a few minutes

sturdy swan
#

oh thanks

hexed blaze
#

So for voting for bots, are we never allowed to use vpns?

sturdy swan
#

oof

long ferry
#

though remember that you will most likely have to solve a captcha when voting shrug a trade off for safety

hexed blaze
#

Ah ok

#

Super, thanks

elfin quest
#

Good evening, I have just accessed the site and I would like to know if my robot has been accepted or refused and the reason for the refusal please

long ferry
#

You have never submitted a bot on our site

#

On the account you're messaging through

elfin quest
#

So, I give you ID: 793587281436082206 @long ferry

long ferry
#

Why aren't you messaging through your main account?

elfin quest
#

Excuse me for the mention

long ferry
#

That bot is owned by a different user

#

well was owned

elfin quest
#

Because my other account has nothing to do with development

winged moat
#

how do i get the API info for a server?

elfin quest
#

Kyzuto, yes it's me

long ferry
#

Though your bot is still in queue

sturdy swan
#

😳

elfin quest
#

Its good. @long ferry

sturdy swan
elfin quest
#

Need the bot ID ?

long ferry
#

Your bot is still in queue as said before

#

just realized you actually are mentioned as a owner on that bot

#

1 week or longer

elfin quest
#

Okay, thank you more and I wish you an excellent evening.

#

@long ferry Question, how will I know if my bot has been accepted or validated?

#

Or refused forgiveness

long ferry
#

@wild stone will dm the main owner

#

in your case @fervent vortex (Kyzuto1#5656)

elfin quest
#

I'm not inviting my account here because it has nothing to do with bots ... but with Minecraft video games ... is there another way?

long ferry
#

no, only the main owner gets dmed

sturdy swan
#

oof

long ferry
#

they have to be on this server in order to actually get dmed

elfin quest
#

Ok thanks you.

sick haven
lost cave
#

i cant make a bot

long ferry
elfin quest
#

I only have 2 big max, I warned Discord for a request to create another account which was accepted

lost cave
#

I just got a DM saying my bot is awaiting approval- but i cannot see the page

long ferry
sturdy swan
long ferry
sturdy swan
#

sorry

swift current
#

I have added my bot but my bot is not visible? Maybe I'll edit it while waiting for it to be approved?

sharp perch
#

@long ferry can you check my bot progress?

long ferry
sharp perch
#

thanks

swift current
#

Is my bot now queue?

turbid pollen
#

hi i have a problem with login to vote for bots and servers

gloomy shell
#

Yes your bot is in queue

swift current
#

Thank you

gloomy shell
#

Yes there is a known issue with logging in

turbid pollen
gloomy shell
#

As soon as the team can fix it

turbid pollen
#

ty

swift current
#

Since I thought the problem was in a detailed description, I sent a request with different explanations. What will happen?

long ferry
#

submitting it once would've been enough

shadow tulip
#

I submitted my bot to the website earlier today, and its just reached 100 servers and is currently unverified- Is there a way of either a way to cancel my request or have it put on hold until its verified?

swift current
#

I know I did it before I knew there was such a thing. The last time I submitted a ridiculous detailed description bot request. Is it a problem? @long ferry

gloomy shell
#

You can remove it from the queue by deleting it and then resubmit once you are verified

shadow tulip
#

Alright, thank you

gloomy shell
#

@swift current simply wait a few days and the migration of the databases will be finished and you will be able to see your page and edit it if necessary

swift current
gloomy shell
#

The db will be migrated in a few days

#

the queue is currently over a week

#

You have time to edit.

#

Its been removed.

heady wren
#

n to conseguindo deletar meu bot na top.gg ta dando 500 - Database error

long ferry
heady wren
#

ok

sturdy swan
#

Is anyone familiar with Google Analytics? As there is no 'Sign Up' button and ive been trying for the past 1hr

long ferry
sturdy swan
#

ok

bronze sun
sturdy swan
#

i clicked start for free

#

took me here

#

clicked the sign in

long ferry
sturdy swan
#

oh right i forgot

bronze sun
#

Really? because it works for me

sturdy swan
exotic mist
#

How to make a bot certified?

modern briar
#

top.gg certification is closed as i know

#

if you mean discord verification to get the

dapper wadi
#

"Your bot is currently being reviewed" how long does a review take :3

gloomy shell
#

Around a week and a half or more ish

dapper wadi
#

o-o oh i thought "Your bot is currently being reviewed" ment they were looking at the bot

exotic mist
midnight forge
lofty crypt
#

are they still reviewing

midnight forge
dapper wadi
#

ahh thank you :3

bronze sun
#

Hey, for some reason after i made my discord bot i can not access it through top.gg

ionic thicket
long ferry
stray kiln
#

anyone know why im unable to log into the site? whenever i click login then authorize nothing happens.

lofty crypt
stray kiln
#

I read the channel, and i didn't find that helpful.

radiant knot
#

It seems like a lot of people are having issues with the site now.

radiant knot
#

So that's why the updates are being posted on site news for us.

acoustic sedge
#

The role auction alpha tester stay permanent

cyan palm
stray kiln
#

Ah thanks sarah, the wording just confused me

nimble niche
#

same, im not able to log in at all- i try to authorize my account but it does nothing

radiant knot
#

yeah @stray kiln I am a little confused too

#

I am just trying to add my discord server to top.gg and having issues. lol

long ferry
radiant knot
#

Yes I read that, is not being able to see your servers under your profile/add your server a known issue at this time?

long ferry
#

When the databases have been fully migirated, you should be able to view it on your bot page again

radiant knot
#

Okay thank you!

lofty crypt
#

are they still reviewing bots Hope

long ferry
#

Nobody is reviewing bots right now otherwise you would see something in #mod-logs

sturdy swan
lofty crypt
#

yeah I just noticed a couple being done now and then

zinc oracle
#

credits used for ad spots on the site

long ferry
zinc ore
sturdy swan
#

What error?

near shore
#

Why ?

sturdy swan
near shore
sturdy swan
#

Ok there are database migrations happening atm

sturdy swan
lavish bison
#

Hi , is there a bot that can auto delete message of when ever a member types in a channel, it auto deletes their message ?

sturdy swan
#

how to enable vote loging ?

sturdy swan
lavish bison
# sturdy swan Or locks the channle?

here the thing, it a verify channel meaning if they type in "verify" they will get access to other channels but i want it to delete their message once they send it

sturdy swan
#

how?

sturdy swan
sturdy swan
cyan palm
lavish bison
cyan palm
lavish bison
#

oh alr

midnight shadow
#

wait what

#

does anyone know why my bot isnt making progress in the queue

bold prism
midnight forge
midnight forge
midnight shadow
#

ohhhh

#

thanks

ripe frigate
#

I'm getting this even after I click authorize.. what am I missing?

midnight forge
ripe frigate
#

Hummm ok. So I have to wait .

#

Lol thanks

terse sleet
#

it wont let me edit my bot page

#

Like idk where the button is

tacit plume
#

One of our developer team members got their account hacked and they are the owner of the top.gg bot page. Is there a way for us to get it back? I can verify it is our bot.

winter stirrup
#

Is there a way to view the queue %? seems to be removed from the site

neat escarp
#

My server info still will not save.

midnight forge
midnight forge
neat escarp
#

Ah okay thanks.

winter stirrup
warped turtle
#

-p, groovy 1, and >>p is groovy 3, what’s the groovy command for groovy 2?

bronze sun
#

@warped turtle Sir/Ma'am this is the support channel

warped turtle
#

Sorry, where do I ask?

bronze sun
#

idk

bright siren
#

How can I view the datadog page?

bright siren
#

cheers

zinc oracle
#

it may not be working, it might be

#

if your going to submit a bot, backup the description like always.

frozen crystal
zinc oracle
#

sites having a migration, so it was temporarily removed

frozen crystal
#

oh ok

tawny whale
#

i'm getting an error when trying to connect to topgg/sdk

TopGGAPIError [Top.GG API Error]: 504 Gateway Time-out

#

probably just my hoster being slow

#

but just to be sure it's not my fault

midnight forge
tawny whale
#

oh yeah i just read new pin

finite pond
#

hello

#

i have a problem

#

i can't login in the page

zinc oracle
coarse elk
#

Umm why is the red line missing

zinc oracle
#

might have been removed 👀

coarse elk
#

and why did I not get dmd by the bot that it was approved or declined

zinc oracle
#

its not been reviewed yet

strong oxide
woeful tree
#

I added top.gg bot to my server but it's not showing up in my profile. What did I do wrong?

golden wave
#

cant login to upvote a bot

#

everytime i authorize login nothing happens

zinc oracle
pearl wren
zinc oracle
#

its just a red line

#

if you want it so bad, add it back with css

sturdy swan
#

There is any issue with Test Webhook button ?

#

I'm guessing so

#

Getting pinged on Vote Tracker because people can't get the webhook to work, Would love an update from someone here if possible to what's going on

zinc oracle
sick haven
#

Is the approval bar still broke?

zinc oracle
#

It will be for a few days

sick haven
#

alright 🙂

#

ty

sturdy swan
#

Yeah well webhooks were fine yesterday, and seemingly earlier today

#

And now it completely stopped working all together

sleek crescent
midnight forge
sturdy swan
#

Yeah whatever, not getting anywhere here

ivory grove
#

Hey

#

Thanks

#

Anyways

#

How to get this link

#

To vote

#

Like it says top gg and when u click on it to t takes u to vote

sturdy swan
#

I added the bot to my server, but it's not showing up on my profile. Any clue how to fix this? I added it 5 mins ago, its in my server but not on my profile.

ivory grove
#

How do I do that

sturdy swan
#

I added the bot to my server, but it's not showing up on my profile. Any clue how to fix this? I added it 5 mins ago, its in my server but not on my profile

#

HELPOKJNR BKJTL;'

#

hi um my bot had been approved 90% yesterday but now its nothing

sharp narwhal
sturdy swan
sharp narwhal
sturdy swan
#

ya

#

i read

cinder sorrel
#

Hey one question, this error is normal now?

hard edge
#

my problem is that it won't let me vote and it just can't jump me. You must log in to vote for the bots! as I notice again and again and although I start assignment and put access I still get that

cyan palm
midnight forge
cyan palm
cyan palm
hard edge
sturdy swan
#

I added the bot to my server, but it's not showing up on my profile. Any clue how to fix this? I added it 5 mins ago, its in my server but not on my profile

fresh oyster
#

hey guys i neeed help

cyan palm
#

What's up

fresh oyster
#

i need help with setting up Scarlett bot

cyan palm
#

Then you have to go their support server

fresh oyster
#

oh where can i find that at?

#

can u help me with that pls

cyan palm
tranquil yacht
#

The profile section is being reworked, the team is working on a database migration, so some data may be missing in some places @sturdy swan

fresh oyster
#

Hello @cyan palm you here?

cyan palm
#

uh yea

fresh oyster
#

see

cyan palm
#

Support server section is not required so apparently the owner didn't add the support server

fresh oyster
#

i was talking about that bot

#

oh so now how could i know how to set it up?

cyan palm
#

there's nothing you can do about it unless checking some commands to get some info/help

tranquil yacht
#

If the owner didn't add any support server, we can't really help you

#

we don't provide support for bots

#

you can try to DM the owner directly

fresh oyster
#

Ok do you guys know how to make a modmail bot?

fresh oyster
timid frigate
#

I added the bot
But in my profile it's not showing

wild zenith
fresh oyster
#

guys i found this

wild zenith
fresh oyster
#

which one u guys think is it

steel parrot
#

im getting 501 gateway timeout when using the dbl api?

steel parrot
#

right thx

willow moss
#

heyho

#

i log in to vote a bot

#

after i log in

#

i have to log in again

#

and again

#

it repeats

#

what can i do?

cyan palm
willow moss
#

where?

#

I Dont see it

#

sorry

cyan palm
#

last 3 messages

willow moss
#

thx

pure torrent
#

I keep getting this error error:bot:Failed to post server count 504: Gateway time-out

#

Is there anything I should change?

brazen cosmos
#

Poketwo bot

hi, is there anyone who can help? it's been a while since, i have voted and i dont get any boxes and after voting, when i do p!v the system still show that im able to vote but when i vote, it says that i've voted. this is like the 3rd vote i've not gotten any box.

pure torrent
#

So just ignore it?

honest canopy
#

is test webhook down

sturdy swan
#

We cant find our server on this website unless we use a link and our voter role does not appear to be working

cyan palm
cyan palm
pure torrent
#

Ok thanks

cyan palm
brazen cosmos
ivory grove
#

I need help

cyan palm
ivory grove
#

How to get this

honest canopy
#

bot called vote reminder or buy a custom bot from someone @ivory grove

cyan palm
brazen cosmos
# cyan palm from their server to here?

Pokétwo Helper
BOT

Voting Problem
—————————————————
If you're having trouble voting on Top.gg, it is not related to the bot. You can attempt the following:

  1. Try signing in and out of Top.gg with a different browser. (For example Google Chrome)
  2. Attempt to vote on a diff device (meaning if you’re on mobile try you’re laptop/pc if you have one)
  3. Try using a vpn on your pc or mobile device.
    4)If it still does not work, wait and try again later. Make sure to vote again within 2 days of your last vote or your vote streak will be reset
    Please do NOT dm a staff member about the voting issue. Instead, visit for support.
    ————————————————-
    Thank you
    Tag by Zerx
ivory grove
#

Dm me

#

I tried setting up vote tracker

brazen cosmos
#

i had to delete the discord link otherwise it will delete my post

honest canopy
#

they have a support server

cyan palm
ivory grove
brazen cosmos
honest canopy
cyan palm
brazen cosmos
#

and here i am because nothing worked

timid frigate
timid frigate
#

Umm.

#

Ok

fringe nexus
#

the percent bar does not appear

honest canopy
fringe nexus
#

but

#

I thought they fixed it

#

sorrry

honest canopy
#

they didnt readd the queue

fringe nexus
#

what?

#

what

#

sajsjasj

sturdy swan
#

e

plush moat
#

Hey

#

I have trouble connecting DSL bot to a server I admin, gives me error 403. Owner has the same problem. Is it safe to remove and readd DSL or will it mess up something important

cyan palm
zealous yacht
#

What permission do you need to access top.gg server page editing?

cyan palm
#

Manage_guild iirc

limpid fractal
#

yea manage guild

plush moat
#

neither me nor my server owner can connect DSL

cyan palm
plush moat
#

i can

cyan palm
#

What happened when you tried to login

plush moat
#

It doesn't show me the server

#

Just another server I own

sturdy swan
#

Can someone tell me why my server is not searchable? Because we can only use our link. And top gg doesn’t always let me log in AT all for some reason

cyan palm
#

cause there's some logining issues right now, you can check #site-status about that

plush moat
sturdy swan
#

Does that go for for searching servers

cyan palm
sturdy swan
#

You found Sacrifice and Savor?

tranquil yacht
#

DSL related issues are normal, the migration didn't fully end

#

You must be patient

cyan palm
sturdy swan
#

Oh hm

proper monolith
#

I cant upvote bots in android when i log with discord it says again that i need to log in to upvote 😔

plush moat
sturdy swan
#

uhm i cant log in to vote for bots

#

even though im on pc

proper monolith
sturdy swan
#

Thanks i now notice

plucky star
#

how to use chess bot

cyan palm
plucky star
#

?

tranquil yacht
#

The migration didn't fully end... The issue is only there since yesterday

plucky star
#

:?

tranquil yacht
#

-wrongserver @plucky star

wild stoneBOT
#

@plucky star

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Top.gg Discord" button at the top of our website. If there isn't a button that says Support Server, then we can't help you. Sorry :(

sturdy swan
#

but the voting isn’t showing which is weird cause my members didn’t get voting role. I’m guessing it’s part of the migration thing

plucky star
#

oh

proper monolith
tranquil yacht
#

yes

#

likely within 24 hours

proper monolith
#

ight

tranquil yacht
sturdy swan
#

Okay good to know

tranquil yacht
#

if the bot can't find the voted role, he can't give it

sturdy swan
#

I keep trying give the bot voted role

honest canopy
sturdy swan
#

How can we fix the typo in name. I didn’t mean for the typo lol

cyan palm
#

Just edit your server name

#

on discord of course

boreal python
#

hi i need help!

tranquil yacht
#

Probably because the backend can't properly find the webhook url, I guess

cyan palm
boreal python
#

i cant get my account to link or log in

#

its a loop

errant sandal
#

Same

cyan palm
boreal python
#

mb just got here

cyan palm
#

no problem 👍

plush moat
#

I love jannies

hasty crown
#

i cant get my bot to create

#

i go on top.gg and i go to add a bot and it just doesnt work i press submit and it just goes to a wrong page. and tells me to go back

wintry flare
#

I have a doubt , I opened the page for checking the % to get reviewed its showing "Your bot is currently being reviewed" , Is it normal ??

gusty tree
#

Yes

wintry flare
#

ok then Thanks !

hasty crown
indigo ice
hasty crown
#

i cant get it to work

gusty tree
#

second-last msg

hasty crown
#

i go on top.gg and i go to add a bot and it just doesnt work i press submit and it just goes to a wrong page. and tells me to go back
does anyone know how to fix?

#

oh it just worked now

#

do i need to be in this discord for it to work?

cyan palm
#

no you don't need to be in this server to add a server or a bot

tranquil yacht
#

what?

cyan palm
#

hm?

silk narwhal
#

ЫЖЫ

tranquil yacht
#

still not clear enough

#

what the hell are you saying

silk narwhal
#

ЫЖЫ

#

ЭЖЭ

tranquil yacht
#

I see

silk narwhal
#

ЭЖЭН эжу эжыт эж

#

А эж эжу эжон эжын

tranquil yacht
#

-b @silk narwhal Spamming kind words in #support

hasty crown
limpid fractal
#

for?

hasty crown
#

for sending images

#

they get deleted when i use it in #general

#

not instantly just like someone does it

tranquil yacht
#

you are allowed

#

just don't post images that can be considered as advertising

#

(like pictures promoting your bot)

dull basin
#

What makes weekends special for votes

cyan palm
#

every vote counts as twice in weekends

#

that's all

dull basin
#

Oh thanks

dark oak
#

Why my bot is not looking there

limpid fractal
#

try logging out and in again

dark oak
#

Ok

delicate basin
#

Bots that are currently listed on topgg

#

Bots in queue are not listed

dark oak
limpid fractal
#

@delicate basin you would still see your bot on your profile if you are logged in

#

in queue or not

dark oak
gusty tree
#

U cant see right now

dark oak
#

Ok

hasty crown
#

how do i know when my bot gets verified

limpid fractal
#

you will get a ping in #logs and a dm from @wild stone

hasty crown
#

pl

#

ok

indigo ice
#
Your bot is currently being reviewed. When your bot is accepted or declined you will receive a DM from Luca in our Discord server.
Please check the pins of the #support channel to learn when your bot will be approved.``` i am getting this for an hour
sturdy swan
#

the queue is 1 week or longer

gusty tree
#

Yes

indigo ice
#

yesterday it was 80%

gusty tree
#

just wait

gusty tree
#

chill

sturdy swan
gusty tree
#

neutral Auth: new users won't be able to log in just yet

sturdy swan
#

ahh

#

okay, thank you

winter burrow
#

any idea about what time the login wil be available

#

?

delicate basin
#

No ETA on that

#

They are working on it

gusty tree
#

yea

delicate basin
sturdy swan
#

Ayn

#

Doğru kanka

#

Oylu komutlar çalışmıyor

#

.d

#

Kaç oyun var

#

😐

forest moat
#

How can i redeem votting creadits and use them in auction?

sturdy swan
#

Okey

#

Ben duruyorum baya bi

#

Tr 5. Sayfadayım

#

lajalajala

#

Neyse daha çok türkçe konuşmayak

#

Alırlar kellemizi

rare jackal
#

@rose glacier @lavish bison keeps going in vc and ear raping me lol

sturdy swan
rare jackal
#

lmao

#

you did it the first time and i did care but you did it 2 times

woeful ledge
#

In my bot page it doesn't show the bot percentage...

woeful ledge
#

ty

rare jackal
#

np

sturdy swan
#

where can i report a bug

cold dock
#

it wont let me edit a server page of an old discord server any help?

willow halo
#

Hi, when will my bot be approved?

gusty tree
#

1-2 weeks

dawn wharf
#

Hi is there a way to disable listing in top.gg for some time?...so that i can increase my server to support large no of servers for bot.In the meantime i want to disable any new addition of servers.

delicate basin
#

You can make your bot private in your discord developer portal

#

That way noone can invite it anymore

sturdy swan
#

yes

delicate basin
#

But there is no option on topgg to temporarily unlist your bot

sturdy swan
#

yes

#

it would be good to have it tho

delicate basin
#

You can suggest new features on the top.gg github

sturdy swan
#

yes correct

plush talon
#

i miss clicked and accidentally pressed the report button 😦

sturdy swan
#

oof

delicate basin
plush talon
#

oof I relieved now lol. Thank you 🙂

compact field
#

Hi, I'm on top.gg, trying to get the DSL bot in a server. It shows that the bot is added, I can't find the bot and I'm trying to get to their support server but the link doesn't work.

timid stag
#

yo I cant login site

keen vessel
radiant ocean
#

How to put server count in top.gg

keen vessel
keen vessel
radiant ocean
#

@keen vessel the bot is approved

keen vessel
radiant ocean
#

Like this

keen vessel
#

@radiant ocean

not on top.gg apparently

radiant ocean
keen vessel
#

if it was approved you would have a green role

radiant ocean
#

@keen vessel my frnd bot wait

keen vessel
#

when it will be approved on top.gg you will get an api key that you will be able to use to post your server count

#

so just wait for it to be reviewed and approved

limpid pivot
#

i cant see my bot

limpid fractal
#

might be a bug

#

@rustic needle bug?

limpid pivot
#

but i cant see it in the website

copper delta
#

help

radiant ocean
#

@copper delta ok

#

@keen vessel sir he is @copper delta

#

Now how to add count

keen vessel
#

coz u gotta use the api

radiant ocean
#

@copper delta do same as he is tolding @keen vessel

limpid pivot
#

page not found when i add the bot

#

what should i do?

keen vessel
#

so just wait for it to be fixed

hearty merlin
#

I'm not able to vote on mobile. It goes through the bot check thing and both mobile and desktop sites it never actually votes.

#

I was told by that bots mods to come here and ask about it

keen vessel
#

probably related to #site-status too, even tho voting works fine for me

hearty merlin
#

Hmm. It works fine on my PC. Just not on my phone. But thanks for the info

toxic basalt
#

isnt it supposed to show how close it is ?

loud musk
empty lantern
#

I voted for my server but the vote doesn’t show up

slender agate
#

pfp's gone

empty lantern
#

It was 11 before and after I voted

keen vessel
#

@slender agate @empty lantern related to #site-status, probably

empty lantern
#

It does say to report to the sites team

#

Isn’t this where to report bugs to the site team

slender agate
slender agate
small helm
#

i will get vote link after approval ?

empty lantern
#

I don’t think votes work rn

small helm
#

but will i get ?

keen vessel
#

yes

small helm
#

alr

keen vessel
sturdy swan
#

@empty lantern some time it get errors but its okay

empty lantern
#

Like it shows 3, and says thanks for voting when I vote and it stays 3

sturdy swan
empty lantern
#

I tried f5, btw this is on discord server list part

#

Not bot

slender agate
#

and f5 dose nothing

keen vessel
#

try doing ctrl+f5 or shift+f5

sturdy swan
#

hey

#

i can't make login

#

@everyone

keen vessel
sturdy swan
#

have error?

south moss
pseudo stirrup
#

i can't edit my bot's description

keen vessel
slow plaza
#

receiving error for api

keen vessel
slow plaza
#

okay great

#

i thought it was fixed

#

:(

quartz willow
#

which route is this

keen vessel
#

i saw a lot of ppl yesterday with that error, they were using the js module

kind pasture
#

How to make vote log connect to bot

#

Is there anyway to put like webhook?

tribal tinsel
#

Türkçe yardım var mı?

kind pasture
keen vessel
keen vessel
kind pasture
#

Ok👌

tribal tinsel
#

Is there Turkish support?

slow plaza
lofty crypt
keen vessel
tribal tinsel
#

I can't add my bot it gives an error

keen vessel
#

send the error plz

tribal tinsel
keen vessel
#

hmm

#

probably linked to #site-status but i'm not sure about that one

tribal tinsel
#

After clicking the submit button, I get

runic mist
#

How can I get the voting credit money?

keen vessel
#

you can use it only in auctions

slow plaza
tribal tinsel
#

one last day

slow plaza
#

try clearing the cookies and caches cuz previously i was not able to edit my bot page and it told access denied but yesterday i cleared the cache files and it worked

#

u can try that and see if it works

keen vessel
tribal tinsel
#

Thanks

runic mist
#

@keen vessel ty bot for what do I need the auctions?

#

promo?

slow plaza
keen vessel
#

you need to apply for auctions and get accepted. Once you're in, you will be able to use it

auctions are a way to promote your bot on the site, yeah

runic mist
#

ok cool

#

ty

sturdy swan
#

Hello i have a problem to login to vote for a bot. It says that i have to log in, but when i do and click on authorize it still says that i have to log in...

slow plaza
sturdy swan
#

Ok so there are still problems and no one can help me with that?

keen vessel
#

yes there are problems, the only thing you can do is waiting

sturdy swan
#

ok thanks

slow plaza
#

why the other owners frm my bot page got vanished

warped mason
#

hi i cant login to the top gg site

keen vessel
keen vessel
warped mason
#

ok

sturdy swan
#

Hello,
Is it normal that my bot is not there?

keen vessel
#

are you logged in

sturdy swan
#

Yes

#

I've just added it, and it doesn't appear

limpid fractal
#

maybe try looking in a few minutes

spring burrow
keen vessel
sturdy swan
#

thank you,I will wait

somber vault
#

my bot was normally at 60% stage but suddenly it became 0% is this related to the database?