#support

1 messages · Page 323 of 1

elder yoke
#

anyone? (pls ping)

long ferry
#

Then you redeem it and can use it in auctions

cyan palm
#

fyi don't forget to add .png or .jpg end of the link

raw portal
#

ok

raw portal
#

ty

cyan palm
#

no worries

elder yoke
long ferry
inland leaf
#

yall im new how do i create my own server??

inland leaf
#

k thx

long ferry
#

though we're not discord so further questions in #general

gaunt cairn
#

How do I add a server to the site?

inland leaf
#

when i turn my mic on can yall hear me

zinc oracle
zinc oracle
inland leaf
#

wth is this?

long ferry
inland leaf
#

yall got my damn head doing ring around the rosie im out

late zealot
#

Looking to get help with S4x

#

i just want to get a command list

#

and i still have yet to find one

cyan palm
#

You're in wrong server, This is top.gg

opaque warren
ruby seal
#

Do you guys cache the bots profile images?

#

nvm I refreshed

gaunt cairn
#

I added a form to top.gg. Can someone also see the edit page? An admin to be specific?

zinc ore
#

See the page, would be any moderator or bot reviewer. Whatcha need?

gaunt cairn
#

Sorry for servers not bots

zinc ore
#

Only admins/mods then.

gaunt cairn
#

I want to know since I filled the form, will any moderator be able to edit the server?

#

Ok thanks

#

how do I add a bot to the site?

rare jackal
zinc ore
#

same as hundreds of other bots.

rare jackal
#

right

gaunt cairn
#

How to get the vote link for the server/bot?

zinc ore
#

The "vote" button on the server or bot page.

gaunt cairn
#

Ohok I see

versed ridge
#

is it ok to put nsfw servers on top gg or not

long ferry
#

No

raven panther
#

I believe its not allowed.

long ferry
#

having a few nsfw channels is fine, purely nsfw based servers are not

#

mentioning nsfw on your server page is not fine either

versed ridge
#

oh ok

#

i see so many though

long ferry
#

Feel free to report them CatThumbsUp

raven panther
#

REPORT

I have come across an extremely racist review on a bot
on the Top.gg site and I would like to report it.

Images are not attached to respect others.

zinc oracle
#

use the report button on the site.

raven panther
#

I cannot see that.

zinc oracle
#

then dm a mod

delicate basin
#

Was gonna say that but

#

I think only the owner of that bot can flag reviews

raven panther
#

There is a report button for the bot but to report a review you cannot.

#

Should I DM any mod?

zinc oracle
#

yeah, xiuh is on right now i think

raven panther
#

Yes. There is a review I have seen and its extremely racist.

#

I am talking about a review of a discord bot on the site.

long ferry
#

Press report on that review

raven panther
#

There is no button to do so...

long ferry
#

what bot id?

raven panther
long ferry
#

ah i see it lol

#

gonna pass it on to a mod with site access

raven panther
#

Yup..

#

Ok

long ferry
#

was removed

#

check again

raven panther
#

Yup

gloomy shell
#

if you find any more let us know 👍

summer raptor
#

There's no way to remove 1 star reviews right? Someone left me a 1 star review because they didn't grant the bot send message perms... and didn't ask for help either...

#

Totally understand if not, should have accounted for that somehow, just curious

cyan palm
#

if you think the comment is wrong and misrepresenting your bot, you can report it. Moderators will check it and decide that it should stay or be removed

summer raptor
cyan palm
#

no you wont get penalized for that

summer raptor
#

aight thx

cyan palm
#

np 👍

gaunt cairn
#

Where to get my bot's vote link?

zinc oracle
#

the top.gg url to your bot, then just put /vote at the end

gaunt cairn
#

Can you all reply to the bot application for BoB?

#

Or will there be a wait time just to verify/confirm

midnight forge
cyan palm
supple isle
#

I believe i won the soundboard keyword bid monday but didnt receive the email to pay. Can i get some help checking on this?

gloomy shell
#

what

#

are you talking about auctions

supple isle
#

yeah

gloomy shell
supple isle
#

kk

#

thanks

empty path
#

It's happened again...?!?! 3 of us have different accounts on different phones on different emails..... Why won't it let me vote?

long ferry
#

3 of us have different accounts on different phones on different emails
remember what i said

you can only vote with 2 different accounts per ip

#

ip meaning

#

your wifi network

olive siren
#

could anyone give me tips on limiting a bot to only speaking in a single channel?

coral reef
olive siren
coral reef
olive siren
#

thank you

#

oh i didn't mean in dev i thought this was a gen support channel

opaque warren
#

for the site only

olive siren
#

ahh ok got ya

vital yoke
#

How come I'm randomly getting this error now? I've always been able to have a GIF image playing in my bots description until now.

opaque warren
#

i think with the new bot cards

long ferry
#

you cannot have gifs as your card background

#

or where is that happening

vital yoke
#

I don't have one as my bot background lol

long ferry
#

i mean your bot card

vital yoke
#

I'm trying to edit my bots description and edit something and it gives that error

#

It's not animated so idk why I'm getting that error

long ferry
#

lemme actually check it on my bot as i'm also using gifs on there

#

nah works perfectly

#

what did you change?

#

what images are animated?

#

i only see 1 gif on your page

vital yoke
long ferry
#

try removing that and see if it works then

#

Though iirc there hasn't been any changes that forbid that

vital yoke
#

I want to keep that GIF though

civic smelt
long ferry
civic smelt
#

i know it follows the rules but is it enough info

long ferry
#

what changes have you made?

long ferry
civic smelt
#

thanks

vital yoke
#

Nothing I'm just trying to change an image of the help embed in my description

long ferry
#

otherwise i dont see anything else that would cause that error

vital yoke
#

Yeah still getting that error even after clearing cache

empty path
long ferry
#

i don't have any clue otherwise

#

what the issue could be with the animated images

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as i literally copy-pasted the only gif on it and was able to update my bot description

vital yoke
#

Okay I'll just DM a Team member then
Maybe it's just my bots description then pepesad

quartz willow
#

what's the url of your bot card background

hollow anchor
#

Hi, a few weeks back there was an issue with the top.gg/bot/botID/edit page throwing a 403 error,
Has this been fixed yet? 🙂

midnight forge
quartz willow
#

what

#

haven't heard anyone report 403s since last week

midnight forge
#

I've still got it, I still can't edit my bot page

hollow anchor
quartz willow
midnight forge
#

Nope I can't

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I get this when I try do it

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Also my team isn't showing up on my user page for some reason

hollow anchor
#

But is running fine, it's only the edit page

hollow anchor
#

if I manually change edit to analytics it works

long ferry
#

Do you own the team?

hollow anchor
#

I should do

#

Since I created the team its in lol

long ferry
#

Fair

hollow anchor
#

😆

midnight forge
#

Then after the site issues started I haven't been able to see the team or edit the bot page. I just guessed it was because of the site issues still

hollow anchor
#

Saying that for me the team it was in is not in the list

#

oh lol

#

same as @midnight forge for me

quartz willow
#

yeah I can see that

#

I'm looking into it, it's 2am so I'll talk to the team about this one tomorrow. Didn't know it wasn't fixed last week

midnight forge
#

Thank you

hollow anchor
#

Thanks 🙂

quartz willow
#

aha, I think I see what's happening here

cinder shuttle
#

@sturdy swan

hollow anchor
quartz willow
#

I'm not sure why your teams disappeared but I think I might have a fix to your 403 problem

#

I'll tell you when to try again

midnight forge
#

poggerdance, cheers

#

I can always just make a new team anyways

quartz willow
#

alright, @midnight forge @hollow anchor can you see if your problem is fixed

midnight forge
#

Yep 2 sec

hollow anchor
#

Thank you @quartz willow You solved the issue for me!

midnight forge
#

Yes all working now, thank you sm

#

The team is still not found, should I just make a new one?

quartz willow
#

for some reason the team check was taking priority over owner check so when the site saw that your bot was in a team and you weren't in it (for whatever reason) it blocked you

hollow anchor
#

The team is still gone though

midnight forge
#

Ahh alright, I had a feeling it was related to the team

hollow anchor
quartz willow
#

uhh you can give it a shot but your bots are in a team rn

#

mhm

#

not sure what happened there

midnight forge
#

Is there a way to take it out or anything?

hollow anchor
#

If that would be possible I could recreate the team to fix it

quartz willow
#

from the teams dashboard JiuSmile

midnight forge
quartz willow
#

looks like something we have to fix tomorrow though

#

thanks for helping me debug this one

midnight forge
#

Alright sound, at least I can finally add all my stuff to the bot page now. Thank you

hollow anchor
#

Yes! Thank you very much for getting this sorted 🙂

sturdy swan
#

bot

hollow anchor
#

bot

odd ridge
#

that would be what the site is for so...

#

use the site 😉

midnight forge
odd ridge
#

then shrug

sturdy swan
#

ne help with bot

quartz willow
#

I'll just ping people who mentioned 403 the past couple days @hasty zenith @bitter saffron @sturdy swan @brave sparrow this issue should be fixed for now

wheat dune
#

My boat's been 90% for two days.

opaque musk
#

a wile since i spoke here

limpid fractal
limpid fractal
raw lichen
#

how long does verification take

limpid fractal
#

a week or more

raw lichen
#

oh ok thx

wheat dune
#

It was always approved in a week, but the busefer stayed at 90%, and I'm leaving for two weeks.

raw lichen
#

oh

opaque musk
zinc oracle
#

you added your bot on the 8th, or 8 days ago.

#

not 2 weeks ago

limpid fractal
#

well queue does go up so dont be surprised that your bot wasnt approved in a week

wheat dune
#

If the bot is approved, is it added to the server?

compact nebula
#

No

lime elk
#

no

#

lol stupid

raw lichen
#

lol then there would be thousands of bots here

limpid fractal
#

they are just asking a question

lime elk
#

yeh sorry bro

wheat dune
wise kestrel
#

so uh i added the bot to my server and once i had it on my profile, and when i went to click on my server too edit it sent me a 404 error screen message

zinc oracle
#

try logging in and out, or kicking the bot.

#

and readding*

sturdy swan
raw lichen
#

wow

wise kestrel
#

how do i vote for my own server and also other people because I don't see it when i type it in

limpid fractal
wise kestrel
#

ooh ok

weak breach
#

are the bots tested in this server or another one

cyan palm
sturdy swan
#

i would like to cancel my request auctions actions

#

it for the bot synth its got a purple background with headphones in the middle

long ferry
#

You can't really cancel your auctions access request

#

you can just let it go through and don't use auctions

sturdy swan
#

ahh ok

still elm
#

What's the usage of credits in DSL?

long ferry
#

Auctions, to promote your bot or server

still elm
#

oh mk thanks

weak breach
#

<help

tropic pond
#

how do you report a bot or server\

long ferry
#

Press the report button on top.gg

opaque warren
#

and then on a server it is just at the end of all the emojis on the right side

limpid fractal
#

10/10 hiding

#

back to other stuff

noble flume
opaque warren
noble flume
#

ok

dark oak
#

Declined my bot

coral reef
#

For being a clone

dark oak
grand ravine
#

You need to modify at least 51% of the base template to be considered original and not a clone

misty turtle
#

ye

hollow helm
#

?

grand ravine
#

Wrong server, but it seems you were blacklisted

long ferry
#

You got banned by dankmemer lol

coral reef
#

Wrong server.

grand ravine
#

Ask in dank memer server

misty turtle
#

banned

hollow helm
limpid fractal
#

blacklisted for 60 days

coral reef
#

If you read the message, it says 60 days.

hollow helm
#

after 60 days i can use it again

#

?

limpid fractal
#

join their support server to ask

hollow helm
#

REEEEEEEEE

limpid fractal
#

we arent the support server of dank memer

coral reef
#

Please take your troll messages elsewhere as we aren't going to deal with them in this channel

long ferry
fathom inlet
#

alr

sturdy swan
#

Sorry wrong type

#

Hehehe

lunar copper
#

why did my girlfriend tell her guy best friend that I was her freind?

gloomy shell
#

-support

wild stoneBOT
#

This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!

dark oak
#

What can I do now my bot is declined

zinc oracle
#

fix the issue, make sure it follows #rules-and-info and resubmit if you want.

cobalt sleet
fading shuttle
#

Is there anyway we can put "reviewer notes" for a bot we're adding?

My bot will most likely be taking a 100% paid stance, but can I put some code the bot reviewer can enter to override the paywall?

gloomy shell
#

you can make a note in the description like "To Bot Reviewer:" and then when its approved we can remove the note

fading shuttle
#

👍 Thanks!

river whale
#

I'm waiting for my bot to be approved, it's taking a while

limpid fractal
#

only got a week or more to wait

sturdy swan
#

@everyone

coral reef
#

Not going to work

limpid fractal
#

guy tried it in development as well

late hearth
#

Hello

#

I just published a bot on top.gg

#

What should I do now?

limpid fractal
#

wait

daring tendon
#

Anyway i can apply for bot reviewer?

#

Just asking

gloomy shell
quick tangle
#

how do i submit a bot to get it to be on top.gg

gloomy shell
#

-faq 1

wild stoneBOT
quick tangle
#

ty

humble pike
#

I need help

#

how to use the emoji bot

#

and why its offline

zinc oracle
#

we are not support for emoji bot

humble pike
#

then how will i get help for that bot

zinc oracle
#

join their support server?

limpid fractal
cerulean carbon
#

Hey

#

My bot my bot have a command called clear channel

#

Which deletes some massages

#

That command require administrator permission to bot in simple my bot should have administrator permission so that commands work properly

#

Will it leads to rejection or not??

limpid fractal
#

bots dont need admin

#

it will be rejected

cerulean carbon
#

Ok

tawny plover
#

try manage messages

cerulean carbon
tawny plover
#

that gives the perms to delete messages

limpid fractal
#

if you are referring to a purge command manage messages permission is needed

cerulean carbon
#

But after the bot gets verified then I can enable administrator permission on it??

limpid fractal
#

@zinc oracle

#

you can answer that lol

cerulean carbon
#

Sorry I didn't understand

zinc oracle
cerulean carbon
#

Ok but there are some bots if now not follow rules but still are listed lol

tawny plover
#

then report them?

#

idk

cerulean carbon
#

Lul

tawny plover
#

u gotta follow the rules

#

regardless if others arent

cerulean carbon
#

Then I have to report mee6

cerulean carbon
#

I will follow the rules

tawny plover
#

mee6 i think has a special agreement

cerulean carbon
#

You can believe on me

zinc oracle
#

what do you need to report mee6 for?

tawny plover
#

cause theyre lika a company or something

cerulean carbon
cerulean carbon
tawny plover
cerulean carbon
#

But thanks

#

And one last thing

limpid fractal
limpid fractal
#

? if you need help with code, more of a #development question

unreal reef
#

oh sorry

cerulean carbon
carmine talon
#

sir i am experiencing the same issue again

thorny halo
#

Hey, my boat got rejected yesterday for NSFW. But there are boats in top.gg with an NSFW commune, they've been accepted, but why can I get seven rejections?

carmine talon
#

happening every week

fluid oxide
carmine talon
#

like this

#

why is this happening only to me?

#

T-T

#

waiting sir

sturdy swan
#

Logout and login again

carmine talon
#

did a couple of times

sturdy swan
#

Click multiple times vote

#

Shift f5

#

Use other browser

#

Use other device

carmine talon
#

i did shift f5?

sturdy swan
#

Try again

#

or logout and login again

#

or ise other browser

#

or use other device

carmine talon
#

tryin..........T-T

sturdy swan
#

One sure thing is that you're the only onr

carmine talon
#

yeah

#

still a no

#

every week

#

i tried with google (the latter was firefox)

#

still no

arctic whale
carmine talon
#

like this sir

#

the voting page is available but cant click the vote

#

but i can click others lilke 'back to rpg'

#

dark theme etc

arctic whale
#

Can you try to vote with the browser console open

carmine talon
#

how sir?

arctic whale
#

Should be F12 and then the Console tab

carmine talon
#

sir can i dm u?

#

wanna copy paste here but too many letters

quiet raft
#

If my bot is on 100 servers so far, can I verify it?
pd: mi bot dont have 100 servers , is a simple question

zinc oracle
#

You need to get your bot verified by discord first, we cannot test bots that are at their guild limit.

quiet raft
#

but how ? how verify it?

carmine talon
arctic whale
carmine talon
#

it says like that

#

when i click vote

arctic whale
#

the fuck is that now

carmine talon
#

?

arctic whale
#

Which bot is it?

carmine talon
#

every bot sir

#

epic rpg

#

pokemeow

#

karuta

sturdy swan
quiet raft
#

oh thanks

quiet raft
carmine talon
#

?

quiet raft
carmine talon
#

i pressed f12 and searched for console tab

arctic whale
#

Ignore that

#

That's literally not even their file

carmine talon
quiet raft
#

ok

carmine talon
#

None of the “sha384” hashes in the integrity attribute match the content of the subresource.

#

this also appeared

tacit zodiac
#

@carmine talon Do you have an extension that blocks google's recaptcha?

carmine talon
#

?

#

sorry i dont know much sir

sturdy swan
#

what extension you have

carmine talon
#

extension???

sturdy swan
#

yea

carmine talon
#

like........?

sturdy swan
#

chrome extension

#

like ublock origin

carmine talon
#

my apologies, how stupid me.............

#

i really dont understand

#

vpn? i used vpn a few days ago

sturdy swan
#

well do you have adblocker kinda things?

carmine talon
#

no no i didnt do

#

i didnt blocked any ads

sturdy swan
#

ok

quiet raft
zinc oracle
#

Its in your bots edit settings

quiet raft
#

thanks

carmine talon
#

when ads come i just clicked 'no thanks'

#

sad

#

i can wait

gusty tree
#

LOL dont tell them abt dat

quiet raft
#

how i cand post a image for a imgur

limpid fractal
#

make sure you have an account

quiet raft
#

oh ok

#

fuck, i dont have a phone number

#

:c

#

i can use a image without using account?

delicate basin
#

This is not imgur support

limpid fractal
#

If you read

#

Its to use the bot background

quiet raft
#

oh sorry

limpid fractal
quiet raft
limpid fractal
#

Cool

quiet raft
#

thanks

thorny halo
delicate basin
#

Well read the reason

#

That command produces NSFW images or children

thorny halo
#

ha oky

#

sorry

#

I never thought like that 😄

quiet raft
#

xd

fluid oxide
#

Oh that.

carmine talon
#

hello?

thorny halo
#

Is there the same command I received red on another bot that is in top.gg?

carmine talon
#

what can i do to vote now ? pls..........

midnight forge
midnight forge
thorny halo
#

The command I'm eating red is on another boat on top.gg? Why didn't he eat rejection...

#

why?

fluid oxide
#

Your API that gives you images produces loli

sturdy swan
carmine talon
#

cant click the vote button

#

i didnt do any ads block

midnight forge
midnight forge
carmine talon
#

how to check that sir, cuz i didnt downloaded any ad blocker

midnight forge
#

If you did have one you would probably know about it, double check your browser extensions

terse spear
#

What do I do if someone uploaded my bot instead of me without my permission?

carmine talon
#

my apologies sir, i really dont know what is browser extension........

midnight forge
terse spear
#

Ah

#

As like?

#

The repo maybe?

midnight forge
midnight forge
# terse spear The repo maybe?

If you have owner only commands, the application on discord developer portal, anything that only the owner can do / see that you can do. If you message a mod they will help n explain what they need

carmine talon
#

.......

terse spear
#

I guess I can reset db lol

#

ty tho

golden field
#

Can I search bots by their libraries?

midnight forge
midnight forge
fluid dagger
#

/poll "Кто за перенос базы?" "Алькатрас" "Тисы"

carmine talon
#

oh thanks very much sir

midnight forge
carmine talon
#

(rip my voting streak, times up)

fluid dagger
#

/poll "Кто за перенос базы?" "Алькатрас" "Тисы"

sturdy swan
fluid oxide
#

@arctic whale since u seen him do it in #general i feel like it will continue

arctic whale
#

@fluid dagger Глянь на каком сервере находишься

#

А теперь рекомендую прекратить спамить

fluid dagger
sturdy swan
#

He's legit trying this command everywhere peepoCringe

arctic whale
#

Не на этом сервере

#

Найди бота с такой командой и используй на своём сервере

warm solstice
#

oui

bitter saffron
#

help me

wraith talon
#

bash: start.sh: No such file or directory

wraith talon
#

oki

bitter saffron
#

<@&304313580025544704> help me

lone anvil
wild stoneBOT
#

@bitter saffron

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
arctic whale
#

You literally only showed us a screenshot of voting credits

#

You can redeem them when you have access to auctions

bitter saffron
#

what is the meaning reedem

long ferry
#

Claiming them

bitter saffron
hardy perch
#

by when will the bot be reviewed?

fluid oxide
hardy perch
fluid oxide
#

k?

sturdy swan
#

hello when my bot will done now 10%

grand linden
vast anchor
#

Hi all! I have some questions about the Triviabot ¿is it here the right place for ask them?

sturdy swan
#

where is pins

grand linden
sturdy swan
#

oh okey

#

i did from botghost but i added something it will be dcline?

grand linden
sturdy swan
#

😭

#

okey

#

so its going to decline

gusty saddle
grand linden
#

probs, just grab ideas from other bot, don't copy&paste codes, that's:

  1. usless, u should not learn anything about discord.py / js lib
  2. that's.. weird, why copy other codes?
sturdy swan
gusty saddle
grand linden
#

one quest: a bot goes in trending with wich algoritm? votes in a tot time?

#

or the "trending bot" section is only for new bots?

long ferry
long ferry
#

Sure thing, dm me a screenshot of the remainings and the ID

bleak moon
#

hey i changed my pfp for the bot how long does it take to update on the website ?

long ferry
#

press the refresh data button on your bot page

#

it should update

near epoch
#

my bot is at 90%

#

:((

#

for 2 days

long ferry
#

that's normal

hybrid sequoia
#

I don't know if it's right channel but - is there any tutorial on making "rewards by voting on bot" (can't find any)?

long ferry
#

can help you get started

hybrid sequoia
#

alr

#

thx

long ferry
#

ID?

open knoll
#

762262508601737216

long ferry
#

Thanks

open knoll
lavish gale
#

How I can remove unkown server count on my bot page?

long ferry
#

by posting servercount

merry plume
#

Requesting a DM from admin for concerns of NSFW.

long ferry
#

Moderator is more suitable, sure

ashen cosmos
#

i don't know how to create a vote button

sturdy swan
#

you dont

ashen cosmos
sturdy swan
#

it will be when your bot gets approved

ashen cosmos
#

okey

#

thx

sturdy swan
#

also thats old

ashen cosmos
#

ogay

long ferry
#

1 week or longer

ashen cosmos
#

oke

#

thx

dusky urchin
#

What do you get for boosting?

long ferry
#

nickname perms and a booster chat

dusky urchin
#

Nothing on the website?

#

Thanks ig

long ferry
#

no

lavish gale
quaint vault
#

Has a bot been approved lately? All the logs in #mod-logs are all about bots getting denied

long ferry
#

#logs is where approvals are logged

quaint vault
#

Aren’t those if a bot page has been changed on the website?

long ferry
#

the #logs logs

  • bot deletes
  • bot updates (editing a bot page)
  • approvals
  • declines
#

just look for the word "approved" and you should see a bunch

quaint vault
#

Ah thanks

lavish gale
#

Uhh why its not sending test webhook?

long ferry
#

maybe invalid webhook?

lavish gale
#

Okay let me ask there

#

But im sure its correct

sturdy swan
#

had question if you updata your bot would still be tested

long ferry
#

Update your bot page while it is in queue?

#

or updating your whole bot?

#

You can update anything of your bot while it is in queue, as long as it works at the end of the day for us to be able to test it

sturdy swan
#

i mean my coding

#

@long ferry

long ferry
#

Yes that's fine

#

as long as it works

sturdy swan
#

k

vocal flower
hard lava
sturdy swan
#

i got a bage

arctic whale
#

-support

wild stoneBOT
#

This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!

sturdy swan
#

check

arctic whale
#

This isn't the channel for jokes

long ferry
sturdy swan
#

k

#

sorry

#

wherei can add my new botbut its turkish bot its a probem?

long ferry
#

no it's not a problem

near epoch
#

does to logs section contain only reasons peoples bots were denied?

#

or does it contain approved bots aswell?

odd ridge
#

denied only

delicate basin
#

#logs is for denied and edits

near epoch
#

oh god that is a relief

long ferry
#

#logs also shows approvals

near epoch
#

i was scared

odd ridge
#

still a 70% decline rate dw

delicate basin
#

#mod-logs is also for declines but there you see approvals too

odd ridge
#

pithink no?

delicate basin
wicked sparrow
#

Logs always shows approvals

odd ridge
#

think you got the channels the wrong way around bud

delicate basin
#

Wait my brain doesn't work

near epoch
#

modlogs only for denies ?

delicate basin
#

I shouldn't he here

midnight forge
odd ridge
#

modlogs only for denies and well, modding

wicked sparrow
near epoch
#

thank god

#

i was so scared

delicate basin
#

Mixed it up, my bad

odd ridge
#

i mean still the majority of bots get declined though so i wouldnt be too relieved

midnight forge
long ferry
near epoch
#

I worked really hard for my bot

delicate basin
#

Unfortunately the effort you put into your bot doesn't approve or decline it

near epoch
#

yeah..

#

i know

delicate basin
#

As Hope just mentioned, if you make sure you meet the criteria in #rules-and-info, you should have no problem

near epoch
#

as far as i see everything is fine

cold gyro
#

Can I add my server? I see only "Add bot" button.

long ferry
cold gyro
#

Oh, sorry. I haven't noticed it.

sturdy swan
#

Can i pm a staff member

long ferry
#

sure

near epoch
#

Or is it just...

#

Optional?

long ferry
#

that is optional

#

you can leave it empty

near epoch
#

thanks.

stray quartz
#

Hello I am not able to see my creator controls can some one help???

long ferry
#

login

stray quartz
#

I did

#

still not able to do so

long ferry
#

server/bot id?

sturdy swan
#

if you change the type of widgets, the code is not updated

long ferry
#

known issue at the moment

stray quartz
long ferry
stray quartz
#

ok

long ferry
#

full screenshot

stray quartz
#

ok?

long ferry
#

logout

#

then login

#

see if that fixes it

stray quartz
#

ok i will try

#

nope...

long ferry
#

kick dsl and re-add it

stray quartz
#

ok...

long ferry
#

do ctrl+f5 on your server page too

stray quartz
#

no... 😦

#

not working

#

@long ferry ??:(

serene walrus
#

When applying for advertising on top.gg, it says "What page(s) are you most interested in promoting your bot on?". Does anyone know what "pages" refers to?

stray quartz
#

anyone here?

delicate basin
#

Give yourself a role with the Administrator permission and remove it again

stray quartz
#

I did @delicate basin

midnight forge
serene walrus
#

Oh ok thanks

delicate basin
#

Like Gaming Tag, economy

stray quartz
#

ummm

serene walrus
#

Yeah I thought it might've been that

stray quartz
#

anyone helping?

delicate basin
#

Please be a little more patient @stray quartz

stray quartz
#

ohk

midnight forge
stray quartz
#

but i was able to edit it before

midnight forge
#

Do you still have the same permissions in the server as before or do you have the Administrator permission?

stray quartz
#

yes i do

midnight forge
#

Try log out of top.gg and log back in again, that's fixed it for my bot page before.

long ferry
#

are you able to access https://top.gg/servers/yourserverid/edit?

stray quartz
#

nope

long ferry
#

press login

#

are you sure you still have manage Servers permission there?

#

also not logged into the wrong account?

stray quartz
#

Ummm i am trying a thing rn

stray quartz
#

ok its ok

#

let it be

#

it might be a role mistake ig

long ferry
#

do you own the server?

stray quartz
#

i will ask the owner to check with the role permission

stray quartz
#

i am his head mod

long ferry
#

Yeah then most likely a role issue then

stray quartz
#

yeah

long ferry
#

tell him that you need manage_servers permissions to edit things on the server page

stray quartz
#

Anyways thanks for the support Hope and @midnight forge

midnight forge
#

Np

long ferry
hasty nest
#

How do i remove a review of my server at top.gg

long ferry
#

you can't

#

unless it violates our review guidelines

hasty nest
#

Like in Google reviews ppl say badstuff owner can remove

#

Add something like that

long ferry
#

That will definitely get abused to remove bad reviews

hasty nest
#

Jealous people come and make it bad for others

#

Or lie that the server is q scam gets ur ip which is not even possible

delicate basin
#

Reviews can be flagged for a moderator to check it

hasty nest
#

Which prevents ppl joining

#

And just add something which doesnt let ppl review

#

Or ip ban someone frm reviewing

lone anvil
#

We allow owners to report reviews and we'll remove them if they're violating our guidelines

delicate basin
#

If a review is misleading or off topic etc you can simply flag it

lone anvil
#

I don't think Google lets people just remove reviews, the only way that I'm aware of is contacting lawyers

hasty nest
#

But whats the problem why cant owners remove reviews of their server?

delicate basin
#

Optionally you can always reply to a review to clarify circumstances and point out misleading info (in case the flagging was unsuccessful)

lone anvil
#

because they'd never have bad reviews otherwise

delicate basin
#

If you want to make a suggestion on the review system, you can do that on Topgg's github

lone anvil
#

^

#

but we're 100% not gonna allow normal users to remove reviews from their servers

limpid fractal
#

Marco weeb

#

O support

#

Oops

delicate basin
#

Marco I have a review on my bot that simply says 'Not worth it'. It's a couple months old and I flagged it I think the same day it was created, but it wasn't removed because apparently it's valid. Now during the last few days I've seen what the moderators say about review flagging; which would make that review invalid

#

Perhaps you changed something on your side with how tight you go with reviews, I don't know

#

Can I get penalised for flagging it again?

long ferry
#

you can't get penalised for flagging reviews

#

though i think you wont be able to flag it again

delicate basin
#

Eventhough it was already checked?

long ferry
#

If it was cleared already, you can't flag it again

delicate basin
#

I just think that 'Not worth it' is a bit misleading and doesn't really have anything to do with the bot

#

I'd be fine with it if they'd say what's not worth it or something, but just 'Not worth it' is not a valid review in my book

sturdy swan
#

Hello may I ask what the purpose of voting credits are? My server got 100 votes on the first month and it said I had 15$. Is it actual money and if it is how do I claim?

jaunty basin
#

Not actual money

delicate basin
#

You can pay for auctions with credits

jaunty basin
#

auctions credit

sturdy swan
#

Thank you so much

long ferry
#

Don't see any purpose of it, but yeah that would be fine

#

if that command doesn't work, your bot just gets declined

limpid fractal
#

I thought 1 command bots werent allowed anymore, as long as its not ping or help

delicate basin
#

Just that the main feature / majority of commands has to work

#

So if anything, they have that as internal rule for bot reviews

#

Which can only be answered by a BR or mod

sturdy swan
#

do you know how i can get sever perms

midnight forge
long ferry
delicate basin
#

Ask the server owner to give you the manage_server permission

limpid fractal
#

Sad but ok

long ferry
#

If that one command isn't working, declinum

stark siren
#

guys can you help me i made this bot and it say Please check the pins of the #support channel to learn when your bot will be approved.

pastel zealot
#

it has been 8 days but my bot isn't approved yet. What should I do now?

long ferry
#

wait

#

just be patient

pastel zealot
#

how many days does it usually take to get approved

#

?

long ferry
#

1 week or longer

delicate basin
#

It takes minimum 1 week, most likely longer

stark siren
#

does it take 1 year?

long ferry
#

no

nocturne surge
#

Is it normal for analytics to say 59 repeated views, 5 unique and have 439 unknown referees and 10 for the next one?

These stats looking a bit weird

delicate basin
#

It takes between 1 and 2 weeks

stark siren
#

what if its music bot does it still take 1 week?

midnight forge
midnight forge
ionic thicket
long ferry
#

does not matter what bot type it is

delicate basin
#

The kind of bot doesn't matter for the queue length

nocturne surge
long ferry
#

unless it is a bot that requires further reviewing

#

then it could take way longer than a week

delicate basin
nocturne surge
stark siren
#

all i know is it say Your bot is 0% close to being reviewed. When your bot is accepted or declined you will receive a DM from Luca in our Discord server.
Please check the pins of the #support channel to learn when your bot will be approved.

nocturne surge
#

Just wait

delicate basin
#

Which means you submitted your bot like today

#

So you will have to wait at least 1 week

stark siren
#

corecct

ionic thicket
#

0% is the process of your bot

delicate basin
#

At 100% your bot is approved or declined

#

There are hundreds of bots waiting for that before you

stark siren
#

so tomorrow from 0% to 1%?

long ferry
#

no

long ferry
#

it goes through 10% steps

nocturne surge
#

I waited like a month so you can wait a week you got this

delicate basin
#

The speed depends on how quickly the bots before you can get approved / declined and how many BRs and Mods Review bots

stark siren
#

well i made bot today its music bot

#

and mod bot

nocturne surge
#

You’ll hVe to wait in line like everyone else

delicate basin
#

You made that all today

#

Seems like you copied it from github

midnight forge
nocturne surge
#

Jezus

ionic thicket
#

Bot type doesn't affect the process

delicate basin
stark siren
#

what is github @delicate basin

ionic thicket
delicate basin
#

It's all we can tell you

stark siren
#

so i neeed to wait 1 week?

delicate basin
#

Minimum

ionic thicket
#

Yes

nocturne surge
#

At least

ionic thicket
#

Or longer

stark siren
#

if it take 1 month or 10 week then im dead

midnight forge
#

Most likely won't take that long, just be patient and wait, @wild stone will dm you / ping you when it is done.

ionic thicket
#

Well, everybody in here had waited though

delicate basin
#

1.5 weeks average

long ferry
#

The queue times should most likely get below a week again when the new brs start to roll in headpats

delicate basin
#

Hope that's soon

jolly socket
#

i have just send my bot, how much does it take to be approved?

long ferry
#

week or longer

delicate basin
#

At least 1 week

ionic thicket
stark siren
#

does the bot name need to be nice like brawlhalla bot?

delicate basin
#

The bot name doesn't matter as long as it's SFW

#

And not racist etc

ionic thicket
covert stratus
#

hey guys

stark siren
#

hey pop cat

covert stratus
#

I just submitted my bot

#

pop pop

jolly socket
#

i hope my bot becomes de new mee6 xdd

long ferry
covert stratus
#

I own 2 bots

ionic thicket
#

Here is support so go to #general to discuss it

stark siren
#

i have another queston you said bots need like week to be aceepsted does this mean if you make ur server public it need 1 week also?

delicate basin
#

No

#

Servers are pretty much instant

#

They don't get reviewed

stark siren
#

oh

sturdy swan
#

For 3 days, my boat has been waiting at 90%, neither increased nor landed

long ferry
#

that is normal

#

1 week or longer

sturdy swan
#

If I take 3 days into account, it becomes 9 days?

midnight forge
#

It is a minimum of 1 week. It isn't guaranteed your bot will be approved within 7 days.

#

9 days isn't that long for waiting, people have waited a lot longer than that before. If your bot needs extra testing or something or there is a lot of bots in the queue (Currently over 2k) then the time you have to wait will increase.

sturdy swan
#

9 days 3 days or 90%

long ferry
#

1 week or longer

#

is the fixed time at the moment

sturdy swan
#

Okay

tardy cairn
#

hello a question why my bot does not appear in the search if it has more than 1 month registered?

sturdy swan
#

There is also a problem with my bot. I cannot write a developer Id on my 2 bots. I can write one to one.

delicate basin
#

Hope do you know when the br apps get viewed? Is it the end of the month?

midnight forge
long ferry
#

Did you make sure you have used the refresh data button?

tardy cairn
long ferry
#

it is

#

same short description

#

oh wait

long ferry
#

can you wait

sturdy swan
#

Okay

long ferry
#

@tardy cairn correct?

tardy cairn
#

yes

long ferry
#

edit it and wait another hour or so

#

just edit, then submit without changing anything

tardy cairn
#

a okay

midnight forge
# delicate basin But when

Wdym when? They are already being reviewed and those that have been / are getting accepted for interviews are being messaged by community managers

#

If you get denied you won't get a message, they are only messaging those that get accepted

sturdy swan
delicate basin
#

When do they get the message

#

Same or next day as application

#

Or end of month

midnight forge
long ferry
delicate basin
#

And when do they do that

midnight forge
#

When they read the persons application

delicate basin
#

And when do they do that

#

Come on now

midnight forge
#

What do you mean when??

limpid fractal
#

Theres no ETA on when br apps will close, just wait for an announcement in #announcements

sturdy swan
midnight forge
#

They are currently going through them, they will message you if you get accepted

long ferry
midnight forge
#

Yes

delicate basin
#

I want to know when they take all applications, look at them, decide whether they take you or not and send a DM or not

sturdy swan
delicate basin
#

I don't see what you don't understand in that question

midnight forge
#

I have told you, they are currently going through them

#

When someone gets accepted they message the person, I guess on the same day / next day or somethn

delicate basin
#

Atm so right now they are viewing them and decide

midnight forge
#

Yes

limpid fractal
delicate basin
#

So if I don't get a DM today they declined mine

midnight forge
sturdy swan
#

@long ferry I want to change founder IDs but it gives an error.

midnight forge
long ferry
#

what error apensive

midnight forge
#

If you don't get a dm anytime soon then it means you were declined yes

delicate basin
#

Ah thanks

sturdy swan
long ferry
#

then they are owner already

sturdy swan
#

No

#

I not owner

delicate basin
#

@lone anvil did my BR app get declined yet?

sturdy swan
#

Friend owner

lone anvil
#

We've started the first interviews but I wouldn't consider anyone declined yet

delicate basin
#

Thanks 👍

lime axle
#

yo

sturdy swan
#

Submit and clear owner id :/

long ferry
#

Remove the owner id

#

who is that owner ID, is that your id?

sturdy swan
#

Yes

opaque warren
#

in this you have ur id in it. you do not need ur id in it. only other members

sturdy swan
#

I had my ID on my previous bot, I deleted it, I put my friend's one, but I can't put it in it. Is it his ID?

sturdy swan
opaque warren
#

oh i looked at the first one

sturdy swan
#

you didn't understand me again@opaque warren

#

Okay

sturdy swan
#

Where can I find out how many servers and users my bot is serving?

long ferry
#

through your bot code

sturdy swan
#

i was pinged?

sturdy swan
#

oh ok

long ferry
sturdy swan
#

pls cancel sylex bot

#

bot is in beta

delicate basin
#

It's fine to submit a beta bot, as long as it still meets the criteria in #rules-and-info

zinc ore
#

you can also delete the bot yourself, since you own it

delicate basin
#

*delete it from topgg, not from discord mmLol

grand ravine
#

you can't even delete a bot from discord tbh

delicate basin
#

Of course you can, by deleting the application

keen geyser
#

Is there a way to flag the reviews that are not displayed on the page cause i want to flag some fake reviews

delicate basin
#

Currently not. You can ask a moderator to look over your reviews though if you have a bit of evidence that there are fake reviews

keen geyser
#

the guy who wrote the reviews told me they are fake

coral reef
#

Dm a moderator about it

keen geyser
#

its accually a long story the guy stole my bots logo and uses it for his bot

#

and now he wrote a bounch of fake reviews

delicate basin
#

Take screenshots of those messages and DM a mod

keen geyser
pastel merlin
#

Hello, is there a top.gg Customer service person online?

delicate basin
#

Plenty

keen geyser
#

yes the mods are

delicate basin
#

Depending on what you need

long ferry
#

hello mods here

cyan palm
keen geyser
#

i would need help to lol

#

but what mod should i dm

zinc ore
#

Any of them that's online or active

keen geyser
#

who is free at the moment

zinc ore
#

Literally you have 2 to choose from that just spoke in this channel and are ready to help. Pick one 😄

keen geyser
#

ok thanks

delicate basin
#

Also always a good idea to simply ask here first. Plenty of questions can be answered by a lot of users that are not Moderators

keen geyser
#

yep but my question cant

#

but i dmed one so it should be fine

delicate basin
#

Alright 🙂 👍

modern hill
#

artık bot geliştiricisi rozeti verilmiyor değil mi arkadaşlar ama botumuz onay alıyor değil mi?

cyan palm
#

Doğru, top.gg ile ilgili olmadığı için istersen #general-int kanalında bunun hakkında konuşabilirsin