#support

1 messages · Page 312 of 1

humble eagle
#

long description supports html/css

#

dont ask to ask

high basin
#

My bot does not appear when I search for it.

sturdy swan
fierce smelt
#

NMW03 had a few questions may I direct message you?

coral reef
#

It’s best to ask them here

high basin
#

My bot is called Botly

coral reef
#

Because it can also answer others questions at the same time

sturdy swan
#

its noted in Luca’s dm when your bot gets accepted

coral reef
#

Takes 1 hour to be indexed

humble eagle
fierce smelt
#

Alright, so basically I see many new Bot reviewers around, I was just curious as the applications will stay open for a long time would the results be announced subsequently per batch?

high basin
#

my bot be accepted yesterday

fierce smelt
#

And how many we get to know if we were declined / accepted

pallid canopy
#

you quick question, where do i find documentation on making the number of servers the bot is in show up on topgg

humble eagle
#

for decline, nothing

sturdy swan
pallid canopy
#

ty

fierce smelt
#

Alright, and when would that be as per my question, would it be subsequent or would it be announced together

#

For this round of applications

high basin
wicked sparrow
fierce smelt
humble eagle
#

dm a mod

fierce smelt
#

Aight thanks!

honest canopy
fierce smelt
wicked sparrow
#

We dont know when you will be contacted

#

However we can't give you an exact eta on when you will be contacted/if you will be contacted etc.

gloomy shell
#

And its different this time.

#

A new form will be released every few months, but if you're selected for an interview, then you'll most likely be contacted within a few weeks of your application

fierce smelt
#

@gloomy shell Tanks Xiuh, need another help from your side, whenever possible please look through your dms 😊

left sentinel
livid nexus
#

Right I have a question:

We started giving giving free premium for our bot after X amount of votes and that's great but those who subscribe through Patreon have no real reason to vote. Are we allowed to feature servers who use our bot on the top.gg bot page under "sample server" for X amount of votes?

#

Asking before just doing it ofc

gloomy shell
#

as long as they consent, yea

livid nexus
#

Yeah it would be a way for people who are paying for premium to spend their votes, they would have to open a ticket for it

#

It would be on request, not automated

gloomy shell
#

then that sounds fine yes

sturdy swan
#

Erm

#

Either I am blind or it's really the case.

#

But I can't find where to put the bot's used library.

gloomy shell
#

you dont anymore

#

that was removed a while ago

sturdy swan
#

ah

#

sad

sand creek
gloomy shell
#

auctions issues need to stay in auctions channels

teal lily
#

my bad

blissful juniper
#

Hi

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Can you help me

grand ravine
#

not without a question

blissful juniper
#

?

zinc ore
#

If you have a question, please ask it.

honest canopy
blissful juniper
#

I have my bot I want add

zinc ore
blissful juniper
#

Thanks

sleek idol
#

~bal

zinc ore
sleek idol
#

FUCK

zinc ore
#

It's not such a hard word

rancid field
#

Yo can anyone help me set up auto rewards with my bot if people vote for my server? I don't want it to be roles I want my bot to give users a !claim command once they have voted.

hollow harness
#

Anyone knows why multiple profile cards open when I click them and won't go away if I click on another place (like I normally do to close profile cards)

gloomy shell
hollow harness
#

ah okay, thanks anyway!

raw dagger
#

<@&304313580025544704> I want to condemn the fact that my bot was not accepted!

gloomy shell
#

-atmods

wild stoneBOT
#

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
gloomy shell
#

contact the person who declined your bot.

raw dagger
#

I do not understand the reason, it doesn’t seem to respond to commands, if it works on mine and on other servers, why doesn’t it work for you?

honest canopy
#

fuck does replying ping as well?

jaunty basin
#

No

arctic whale
#

nah

raw dagger
#

THERE the reason is that he does not respond to the command, but how he does not respond if he does!

honest canopy
#

mk, got scared there

arctic whale
#

Contact Aurel to discuss this further

raw dagger
#

who it Aurel?

honest canopy
#

the BR

arctic whale
#

@long ferry

honest canopy
#

that reviewed your bot

raw dagger
#

go voice

arctic whale
raw dagger
#

I will show that the bot works

honest canopy
#

dm the BR that declined it, we cannot do anything about it.

raw dagger
#

How do I get certified?

gloomy shell
#

certification is closed

raw dagger
#

If the bot works

zinc ore
#

DM Aurel and he'll tell you why it was denied, and then you'll have to submit your bot again.

arctic whale
#

@raw dagger Отпиши мне в ЛС

raw dagger
#

I demand revision @long ferry

raw dagger
honest canopy
zinc ore
#

It's alright nope, it's already being handled by a moderator, no need to get involved ^_^

honest canopy
#

mb, thought he was being a bit rude to aurel.

crystal adder
#

how do i verify my bot?

wicked sparrow
honest canopy
#

verify as in with discord or top.gg

wicked sparrow
# crystal adder how do i verify my bot?

If you mean on our website then once you submit your bot it will be put into our queue, it will be manually reviewed by our reviewing team. This can take 1 week or longer to begin the process.

calm solar
wicked sparrow
calm solar
modest girder
#

une hundred of messeges per second

gloomy shell
#

please keep auctions issues to auctions channels

waxen pike
#

it's not auction issue

hybrid patio
#

o

waxen pike
#

it's also on actual website

gloomy shell
#

its showing up under auctions

crystal adder
#

how long does it take until you have checked my bot on top.gg

gloomy shell
#

then dont use a screenshot from auctions

#

around a week

waxen pike
wicked sparrow
calm solar
crystal adder
#

K

calm solar
#

right

zinc ore
calm solar
#

keep checking the status of the application

wicked sparrow
fleet moss
#

How do I fill the 300 character field?

waxen pike
#

that's not what I meant

long ferry
#

include useful information about your bot

sturdy swan
#

I found a bug

zinc ore
calm solar
#

nope

sturdy swan
#

where do I report bugs

wicked sparrow
halcyon bloom
#

i think something is wrong with top.gg that should be changed

calm solar
#

waiting for cache

#

it doesnt get the cache

wicked sparrow
calm solar
#

for some reason

waxen pike
fleet moss
halcyon bloom
honest canopy
wicked sparrow
zinc ore
halcyon bloom
#

uff i realize

calm solar
halcyon bloom
#

my browser uses auto dark theme

fleet moss
halcyon bloom
#

lmao i didnt know

fleet moss
#

Oks

waxen pike
#

Yeah sure I guess

calm solar
#

make a html code for a list

#

XD

honest canopy
# halcyon bloom uff i realize

if you need assistance, just ask otherwise head to general just to talk and if you want to report an issue do it on the github

calm solar
#

@fleet moss

zinc ore
sturdy swan
#

even tho its a server

halcyon bloom
wicked sparrow
zinc ore
halcyon bloom
zinc ore
#

Ah. ok.

worldly viper
#

how do i make a team to transfer my server to

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and then how do i add people tot he team

honest canopy
#

there should be an option to add server owners to the server in your server settings

worldly viper
#

how do i get to that

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@honest canopy

honest canopy
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one sec

worldly viper
#

ok

jovial cove
#

I have 21 votes and I post my bot yesterday why i am not in the trending bots?

honest canopy
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because thats for bots with thousands

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of votes

wicked sparrow
#

21 votes doesnt seem like enough to be trending

jovial cove
#

There is one bot with 9

zinc ore
#

The formula/system for what bot appears on trending is kept opaque by the devs for obvious reasons.

honest canopy
#

but even still 21 doesnt seem to be enough

jovial cove
#

I mean this section

worldly viper
#

uh sorry does anyone know how ot make a team trying to do this before auctions finish up

jovial cove
#

21 > 15 and 21 > 9

gloomy shell
#

-team

jovial cove
#

and 21 > 19

wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click "Edit Profile" to go to your Profile Edit Page
  4. Click the dropdown of your name on the left sidebar (seen in image)
  5. Click "Create A New Team"
  6. Fill in the required information and voila
worldly viper
#

ty

zinc ore
# jovial cove 21 > 15 and 21 > 9

As mentioned, it's not as simple as that. There is an algorithm behind the system, and it's kept secret to prevent user manipulation.

jovial cove
#

Ok

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but It's unfair😭

honest canopy
#

if there is a set algorithm then the devs def made it so that its fair

zinc ore
#

If it wasn't secret, the only people that would get on trending is people gaming the system illegitimately by manipulating it. So yes, it's actually quite fair.

waxen pike
#

Xignotic who

zinc ore
# waxen pike Xignotic who

Actually someone confirmed that is a known issue, it's already in the list of things to fix. For now, just ignore it completely.

waxen pike
#

okay AshCool

sturdy swan
#

How long does it take to update bot name? Had a typo and updated it in discord developer applications

zinc ore
#

Go to your bot page and click "Refresh Data", otherwise it won't update. It's not automatic, that would spam the Discord API.

sturdy swan
#

Well i've clicked that already but it didn't change

zinc ore
#

Are you sure you changed the bot username? It's different than the Application name.

sturdy swan
#

I'm such a dummie

#

thanks!

zinc ore
chilly swan
#

Simple question, when will the top.gg bot reviewer apps close?

long ferry
#

they wont for a while

zinc ore
#

Though probably "when we have enough candidates/reviewers added" 🙂

chilly swan
#

Ah, ok.

zinc ore
#

last time it was a few weeks, I believe

chilly swan
#

aight thanks.

blazing cobalt
#

hi

vapid glade
#

i put a bot on ur website for my freind to use on there server so pls dont take it seriosly

zinc ore
lone anvil
#

*current plan is to keep them open for a few months and then close the current one and open a new one

vapid glade
zinc ore
#

I mean you literally don't need to "put" it on anything. Just give your friends the invite link...

vapid glade
#

and how would i do that?

zinc ore
#

Just to be clear: top.gg isn't a bot hosting service. We're just a bot list. You still need to host it somewhere, like, make it run, and top.gg doesn't do that.

vapid glade
#

i just need somewhere were i can post my bot then my freind invite the bot then i delete the bot off of it

zinc ore
#

You literally do'nt need top.gg for that, at all.

vapid glade
#

then how do i do it?

zinc ore
vapid glade
#

o

#

ok sorry

haughty umbra
#

If a random person starts alting your bot what happens?

#

Like voting in alts

zinc ore
#

Flag any review that you believe is breaking the site rules

haughty umbra
#

Not reviews

#

Because a person tryed to be nice and voted in 3 different alts. 🤦‍♂️

zinc ore
#

Oh votes. Well, voting is limited to 2 votes per IP per bot so if they're going through a ton of effort to find non-used VPNs to vote, there isn't really any way for top.gg to detect that.

haughty umbra
#

Thanks for your support.

zinc ore
#

👍

alpine turtle
#

^ talking ab the pfp just in case you are wondering

urban kiln
fading dawn
#

what do I do with voter credit?

gloomy shell
#

use it in auctions

#

-auctions

wild stoneBOT
fading dawn
#

what do I do

gloomy shell
#

you have to apply for access

#

read what i just sent from luca

fading dawn
gloomy shell
#

you have to fill out the application yes

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you use the credits to pay for ads

fading dawn
#

but i want server not bot

gloomy shell
#

its the same thing

hollow trellis
#

same can be done for servers

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lol

fading dawn
#

what does it mean by page

gloomy shell
#

what tags

wild zenith
gloomy shell
#

like social, emote, etc

sturdy swan
#

-help

raw dagger
#

123

subtle python
#

is dbd.js a valid lib for top.gg?

#

just asking cus i wanna convert

alpine turtle
#

^ for top.gg server guild stats

wild zenith
#

you should not post your stats everytime a server invites your bot, this may cause you to get ratelimited, i'd suggest posting after a certain time has passed

alpine turtle
#

so maybe every 5 minutes?

#

or more?

zinc ore
zinc ore
alpine turtle
#

alright, thank you

cyan palm
#

if you don't set it manually of course

#

It will begin to post your server count, and shard count every 30 minutes.
This even work on individual Discord.JS shards that are process separated.

alpine turtle
#

oh, bet

#

okay then i wont set a timeout, thank you

cyan palm
#

you're welcome

plain salmon
#

when are results coming for Bot Reviewer Applications?

#

okay

ionic thicket
#

can I remove my review reply?

#

there is no button to edit or remove as a owner of the bot

gloomy shell
#

not currently no

ionic thicket
#

well I hope there will be update about it...

#

I desperately need it rn

sand creek
zinc ore
#

"more than a week" in total.

lament sun
#

hello

#

i need mood

#

@marsh merlin he greafed my bot support server

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i have proof

long ferry
#

did you give them permissions to your server such as Administrator?

#

Also, top.gg isn't responsible for what happens on your servers, so probably not correct to bring up here

thorny abyss
#

can I clone my bot?

lament sun
#

yes i trust him but he greaf it

long ferry
lament sun
#

:(

long ferry
#

learn from your mistake and dont trust everyone

lament sun
#

he has a bot

long ferry
#

so?

lament sun
#

ok

#

wait i can report the bot

#

ok i almost forget

long ferry
#

That would be considered a false report if that bot didn't do anything

lament sun
#

i go report

gloomy shell
#

Report the bot for what?

#

what did the bot do?

long ferry
#

Again, that would be considered a false report when you report their bot and it didn't do anything

lament sun
#

spammed

gloomy shell
#

Did you run commands on it?

lament sun
#

no

#

he

gloomy shell
#

We would need multiple reports because you could be lying

lament sun
#

wow

#

ok

gloomy shell
#

Im not saying you are lying, im saying we would have to confirm.

#

so you can report it if you want, but thats all we can suggest you do

whole spade
# lament sun wow

It’s the same for everyone, any report unless it’s one made by a mod they need 2 reports

lament sun
#

my whole server get that messages whit that bot

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and he invite me

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and spamming

whole spade
#

The thing you posted is a direct message and you’ve not got any proof it was the bot that did it of it’s own accord. They need at least 2 reports and nothing will change that

junior sparrow
#

Is there a way for me to get notifications without having to vote again?

coral reef
#

Notifications to vote?

sturdy swan
#

@marsh merlin he send to my at dm and try spamming to join his server

coral reef
#

Send the ID

sturdy swan
#

He pinged above btw

coral reef
#

762284783010447361

#

ight

sturdy swan
#

762284783010447361

long ferry
#

look at the notification bar

lament sun
#

no

#

wtf

coral reef
#

What?

long ferry
coral reef
#

That one was a bot

long ferry
#

i mean, look at the notification bar

lament sun
#

@long ferry come to voice

junior sparrow
coral reef
#

Let me look myself I can't recall fully

junior sparrow
#

Mk

sturdy swan
#

hello

coral reef
#

No you cannot, you have to vote to get the button

sturdy swan
#

wait sorry

coral reef
#

Hi, can I help you? @sturdy swan

junior sparrow
#

Alr

sturdy swan
alpine turtle
#

how can i change the header color using css?

coral reef
#

Doesn't pertain to this channel in the slightest bit

sturdy swan
#

Surely that’s a warning now ah

coral reef
#

One second

#

...

long ferry
#

@gloomy shell

arctic whale
#

right

sturdy swan
long ferry
#

oh hi shiv

sturdy swan
#

now

long ferry
#

please do

coral reef
#

Thx shiv

sturdy swan
#

Thanks ah

#

-b

#

:)

lament sun
#

@long ferry come to voice

#

ok

#

thx

hybrid sequoia
#

why r we forced to link image only from imgur? I mean, I have own website and I can't host image from there?

real laurel
#

iirc it's a security thing

#

that's what i remember one of the Team members saying

hybrid sequoia
#

and... how?

#

If I can implement virus to img, I would do same on imgur

real laurel
#

you realize it's not about the image right?

#

it's about the link

hybrid sequoia
#

bot dev is providing the official link to the website

#

and code can be seen easly

#

so if there would be any risk, they could just check everythink

real laurel
#

you're kinda shouting into an empty void, unfortunately

hybrid sequoia
#

and scan the whole link using virustotal

sturdy swan
#

This is quick question for #commands but is there a bot that does like dbl-botinfo but for servers??

hybrid sequoia
#

also if this would be the risk, why are we able to put link to the website?

#

this might be infected as well as link to img

real laurel
#

if you have a formal complaint, feel free to reach out to a CM+

#

otherwise, please stop flooding #support with unnecessary chat.

hybrid sequoia
#

then tell

#

me what's the difference beetween link to img and to the webiste

#

on same domain

real laurel
#

if you have a formal complaint, feel free to reach out to a CM+.

sturdy swan
real laurel
#

not that i am personally aware of

sturdy swan
#

oh

long ferry
sturdy swan
long ferry
#

Only through the analytics of your server page settings iirc

idle hazel
#

Can anyone helps me

#

My bot is now on top.gg and i changed the bot and i cant refresh the data

#

...

zinc oracle
#

did you hit the refresh data button?

idle hazel
#

There isnt show

zinc oracle
#

are you logged in?

idle hazel
#

Yes

zinc oracle
#

log out and back in

idle hazel
#

Ok

wild zenith
idle hazel
#

worked tysm

orchid dew
#

No support needed, but didn't see any channel for suggestions. Would love if the process for re-submission of bots was handled a bit better.

Retyping the detailed description is tedious and waiting another week+ for a two second fix isn't ideal.

It'd be nice if our bot's page remained intact and we were just able to click a button or something similar to get it looked at again.

long ferry
#

I mean you could've technically just asked me to send your description again, as i still have the bot page cached. Though remember that not every bot reviewer does this always and you should always keep your own backups

astral iris
#

How much does MEE6 bid to get to the top of the board all the time?

gloomy shell
#

-faq 9

wild stoneBOT
gloomy shell
#

send feedback

#

:)

astral iris
#

hi

gloomy shell
orchid dew
tawny pine
#

Hi, is there a reason why a server is maybe not listed in the rankings? Maybe if its to new?

gloomy shell
#

it does take some time to appear in searches yes

tawny pine
#

Okay, guess we wait a bit longer 🙂

honest canopy
#

you can

#

search for in channels

sturdy swan
#

Server count is not changing using top gg api in Python with auto post on

#

Are 39, and i have 629

winged apex
#

i cant invite the bots

long ferry
#

not top.gg related, there seems to be issues on discords end with captchas

winged apex
#

you know when you do verification and it has that green tick? it wont let me go past that

long ferry
#

Yeah i know

#

i get that too when trying to review bots

winged apex
#

i invited logi bot but no other

winged apex
#

yeah its discord related

bright compass
#

hello I reported a bot last month for being a copycat of another and it's still up nothing is being done about it

hard lava
real laurel
#

^ or the mods

hard lava
#

Wait, mods do that

#

Oops, Sry i only thought it was CM;s

tawny whale
#

ok good i'm glad i have nothing to do with the verification tick when inviting bots

wispy sage
#

hey. quick question. do we get alerted once our bot gets accepted/denied?

gloomy shell
#

yes

#

you'll get a dm and mention in #logs

wispy sage
#

okay cool. thx for the quick reply

pulsar rock
#

server count and and shards not being updated currently?

#

hmm

#

oh yeah

#

i guess my page is just cached

#

its updated on my other browser

solar compass
#

Hello i have the right bot id its saying its wrong

#

Yes

#

Client id

#

Here?

#

I have right id

still cedar
#

Also that's the default ID

zinc ore
#

Also I bet your prefix isn't Dhelp

solar compass
#

It is

zinc ore
#

Unless literally you use Dhelpping for your ping command.

still cedar
#

dhelphelp

zinc ore
#

Ah well. Alright then.

solar compass
#

I am

#

Client id

zinc ore
#

The client ID is not your bot ID

#

They can be different.

#

Also yes the screenshot shows none entered.

solar compass
zinc ore
#

Because the ID is not a password... It's public.

visual marsh
#

Hello i have an issue at the moment i cant seem to be able to add any bot to none of my server. I do know how to add them but now nothing seem to work. Its not just this bot but all of them. Im stuck here where nothing happen after that.

#

i know, but thats were i found the bot shoudnt i come here then ?

#

that top gg

cyan palm
#

we all have to wait until it's fixed

visual marsh
winged apex
#

why cant we invite any bots?

visual marsh
#

please read what Od just told me @winged apex

winged apex
#

oh ok

sturdy swan
visual marsh
#

ooh i see !

sturdy swan
#

there is no ETA rn but I believe it should be fixed in an hour or 2

visual marsh
#

ok perfect

umbral sonnet
gloomy shell
#

Yes it's a discord issue

slate eagle
#

all of us are

zinc ore
#

As per the discord-developers server: you can add bots on mobile, that works.

slate eagle
#

main reason why i joined

#

i dont have mobile...

long ferry
#

it's not related to top.gg, something on discords end seems to be having issues atm

zinc ore
#

Well then your only way to do this is to just wait

slate eagle
#

or get an admin to do it

long ferry
#

nobody can invite bots now, except on phone right now

#

as evie said

visual marsh
#

we can do it on phone ?

zinc ore
#

Yes.

visual marsh
#

oh well ill do that i have a phone lol x)

buoyant relic
#

will it work if we're on the website ?

jaunty basin
#

wdym by on the website

buoyant relic
#

as in the discord website

#

and we add the bots

jaunty basin
#

nope

#

if youre on mobile it works but not on the website

buoyant relic
#

shit

gloomy shell
#

discord is having issues with inviting bots rn

sturdy swan
#

yeah

#

thats why i joined

karmic oriole
#

Bless tyty

sturdy swan
#

its so weird that it's not working

idle hazel
#

Hello,
I changed the bot name from my bot and i didnt see the bot on google and when i type my old name it find

long ferry
#

Top.gg does not have any impact on google results of searching for your bot

#

that is something indexed by google itself, not top.gg

idle hazel
#

And how to update it so?

long ferry
#

Just wait a month or longer for google to reindex it

idle hazel
#

A MONTH

#

OMGG SO LONG

gloomy shell
#

google works on their own schedule :p

long ferry
#

estimated a month, that's how long my stuff took to index and get crawled through

sturdy swan
#

Does anybody know how to make discord bots on mobile

long ferry
sturdy swan
#

Ok

hazy gulch
gloomy shell
visual marsh
#

Ok but even if you add them they are still offline :/

sturdy swan
#

I need help it's to confusing on mobile

cyan palm
edgy aurora
sturdy swan
#

@edgy aurora ok

#

I'VE BEEN TRYING TO MAKE A BOT FOR THE PAST 10 HOURS

edgy aurora
#

I wait my bot entered Top.gg for 2 weeks

sturdy swan
#

Jeez

edgy aurora
#

3 weeks.
1 weeks for making that bot and make it online
2 weeks wait enter Top.gg

sturdy swan
#

@edgy aurora do you think you can help me I've been going off so many videos I don't think they work I'll contact you if it doesn't work this video okay

edgy aurora
#

Sure 👍🏻

#

I just using bot designer for discord

#

For hosting 24/7

sturdy swan
#

How long does it take to even make a bot

edgy aurora
#

Hmm 10 minutes? 5 minute to make the bot and 5 minute to make it online

sturdy swan
#

@edgy aurora okay so I actually made the bot and I sent it to my server how do I put commands in it

edgy aurora
#

Dm me

coral reef
sturdy swan
#

Oh sorry@coral reef

edgy aurora
#

Ok sorry too

solar compass
#

How do i vet develop role?

midnight forge
#

You need to have a bot on top.gg for that

solar compass
#

I do have one

midnight forge
#

Has it been approved yet? You automatically get the role once it has been approved

solar compass
#

No

#

Oh ok

ivory hollow
#

apparently i've been exceeding my rate limits too frequently (429), what's going on?

coral reef
#

Once you receive a dm from luca saying Your bot <bot> has been approved! 🎉 you will get the role

ivory hollow
#

i have not seen any unusual spikes in activity from my bot

solar compass
#

How do i do voter role where it Automatic

coral reef
#

Guessing that is what you mean

worn mason
#

Why that emoji tho

#

Stop?

sturdy swan
#

@worn mason I'm on mobile idk how to code on mobile

worn mason
#

Oh

coral reef
#

He doesn't have resources to do that.

worn mason
#

Thats another case

coral reef
worn mason
#

Yea thanks for reminding me!

buoyant relic
#

finally the bots are working so i can invite now

real laurel
#

yes, discord fixed their recaptcha

final swallow
#

What’s the certified developer role for

real laurel
#

people who had certified bots using top.gg's certification program

#

which no longer exists atm

languid python
cyan palm
#

You can redeem it after the month ends and you can use it to advertise your bot on top.gg

languid python
#

Ohh I see

#

Only bot?

#

Or server also?

cyan palm
#

oh my bad

#

yes server also

languid python
#

Hehe

#

Okok

#

Thanks a lot

cyan palm
#

no problem

languid python
#

Ok is that redeemed already?

cyan palm
languid python
#

3 rd question

#

Your bot??

#

But I selected server *

real laurel
#

same thing applies to server

#

so what tags are you interested in advertising your server on

fallen tangle
#

Why am I not able to place a bid for a server it won't allow me to type a bid?

coral reef
#

@fallen tangle Auctions support in auctions channels

fallen tangle
#

My apologies!!

coral reef
#

<3

languid python
real laurel
#

ye

#

things that describe your server, yknow

faint trout
#

question about the Pollmaster bot, it was working fine and then I tried out the prefix command (pm!prefix savage), and tried to reset it (savageprefix pm). after that it has stopped listening to any commands. I've tried pm!, savage!, pmprefix!, pmpm!, it just doesn't listen. kicking it and inviting it again doesn't seem to fix it

real laurel
#

this is top.gg support, not pollmaster support

#

please join their support server and ask them there

faint trout
#

my bad ty

molten mulch
#

Hey i have a question... one of my ai chatbat asks people for name and location and if u say it to him he will remember it for 3h- but then he will forget it and I do not store any of those info is that a problem?

#

Is the bot asking info a problem? Its generated answers from the api and not me it forgets them like in 3h- and no one except one user has a problem with bot asking that

#

However if you dont believe me I can add you to my code and show proof

#

Pls @ me when someone helps

#

One man is literally annoying me saying I'm using his info like bruhhhhh he is a dev here too

molten mulch
coral reef
#

One moment

#

Pretty sure that is ok @molten mulch as it is voluntary to give it

molten mulch
#

Okay ty

coral reef
#

<3 np

molten mulch
molten mulch
coral reef
#

Not something to handle here -- Should take that up with him in DM's and figure it out as it isn't really related to top.gg

honest canopy
molten mulch
#

Alright thanks

molten mulch
coral reef
#

All good, just handle it with him in dms

#

We cannot do anything further here.

molten mulch
#

Bots*

honest canopy
#

say it when starting the chat bot

coral reef
#

No as it is voluntary.

molten mulch
#

Alright got it, loving top.gg as soon as I added my bot it grew like crazy its currently in verification request

coral reef
#

<3

honest canopy
#

or get the exact text of the question and check each time the question is asked if the exact text is = the question and then if it is edit the string of the question

#

lot of ways around this

coral reef
#

Not related to top.gg at that point though

honest canopy
#

yeah

coral reef
sturdy swan
#

does the AutoPoster api for node error if your bot isn't verified yet

#

hi, i am unable to post a review on a bot page even after clicking Post Review multiple times

real laurel
#

they're recovering, but not 100%

sturdy swan
#

How do I get my top gg auth token? I am trying to make a feature for my d.js bot and it requires that.

tight narwhal
#

how do i get my discord server in to the top.gg

real laurel
real laurel
sturdy swan
#

my bot isnt verified yet btw.

#

it is supposed to be an anti raid bot and it is only in my server

real laurel
#

need to wait for it to get verified then

sturdy swan
#

oh

#

how long does it usually take?

real laurel
#

typically 1+ weeks

#

average around 2wk

sturdy swan
#

I have just applied for it

#

Oh

real laurel
#

yeah so about 1-2 weeks

sturdy swan
#

Do I like need to have a bot pfp of some sort? It has none and is only in my server. I have only registered my bot in top.gg because I need to fetch data from the api.

real laurel
#

dont think so

#

just needs to be verified iirc

sturdy swan
#

Alrighty

#

Thanks

real laurel
#

👍

tight narwhal
#

k thc

ionic bone
#

i got a question

#

how do i make people who vote for my bot get a role

sturdy swan
#

Hello, I am getting such an error. Can anyone help?

real laurel
real laurel
sturdy swan
#

sorry

jovial bridge
hard lava
#

What is the bot id?

jovial bridge
#

739735540483752006

#

The reply is being sent alright, but when you click send, it redirects to this. Happened twice just now

hard lava
jovial bridge
#

um?

hard lava
jovial bridge
#

ehh?

hard lava
#

Then it should work

jovial bridge
hard lava
#

Try logging out then back in

jovial bridge
#

Dont think its something with that, will try. Someone wh can reproduce this might help

#

nah, still the same

hard lava
sturdy swan
hard lava
tame matrix
#

which bot is used for music here?

#

@hard lava

hard lava
#

Not sure

sturdy swan
#

Selam

dark oak
zinc oracle
#

1+ week from submission

dark oak
zinc oracle
#

know when you submitted it?

#

you can check your dms with @wild stone or search your bots id in #logs

sturdy swan
#

Ok

whole spade
jovial bridge
#

We prolly need to wait for Xetera

sturdy swan
#

that worked with me yesterday ^

rustic fern
sturdy swan
#

webhook is used to post the guild count of you bot/ receive data on someone votes to your bot, and more

rustic fern
#

and how to work with them?

sturdy swan
#

#topgg-api, ask there, someone will eventually reply.

#

when might my bot get approved (if it gets accepted)

real laurel
#

1+ weeks

#

typically ~2 weeks

sturdy swan
#

I found a contradictory on the server list it says NSFW related servers will get deleted and the owner banned but there's a NSFW tag in the tags for servers

real laurel
#

try clicking on it lol

sturdy swan
#

it allows me to add it

zinc oracle
#

it's not a real tag

real laurel
#

^

zinc oracle
#

when you submit it will give an error

sturdy swan
#

lol I don't understand the point of it being there then

real laurel
#

false hope

zinc oracle
#

I believe its there to remind people submitting that NSFW only servers will be removed.

tight narwhal
#

what do you get when someone votes for ur server

real laurel
#

votes.

#

well

sturdy swan
#

ah yes I too love to give people false hope and then feed off of there suffering when they realize it's fake

real laurel
#

if you get enough votes, you get advertising credit

#

i believe first 100 votes = $15 credit, then every 1000 votes you get more

sturdy swan
#

also I'm trying to have the server list bot make a invite for me and it keeps failing it has the make instant invite privilege

#

it just keeps saying failed to fetch invite make sure that your invite is valid and if this continues contact support

zinc oracle
#

try kicking and readding @small lantern

sturdy swan
#

it already made its invite

#

I'm confused on why it's not grabbing it

#

you know what I'm just going to manually feed it it

zinc oracle
#

does it have access to the channel?

sturdy swan
#

yes

tight narwhal
#

what is credit

real laurel
#

money you can use

#

to advertise

sturdy swan
#

I finally got it to accept it

#

apparently resubmitting it until it accepts it works

#

speaking of servers is there a plan to allow server embed cards?

#

like how bots have their embed cards

#

Hello

sturdy swan
#

😕

#

this is the spot for getting top.gg support

#

What to do here so?

#

Here what we do

#

you know what I'm just going to let a mod deal with you

#

🤣

#

@proper oxide

proper oxide
#

What's up.

fluid oxide
#

I mean, saying "Hello" is fine.

#

He pinged you because of "hello" and below mexShrug

proper oxide
#

:/

#

@sturdy swan can you not ping me over such trivial things.

sturdy swan
#

I'll make sure to ping different moderator next time sorry for "annoying you"

proper oxide
#

You'll just annoy them as well for pinging over a user that seems to not be a native English speaker and was just asking what the server/channel was for.

sturdy swan
rose osprey
#

I can't vote.

That is to say, every time I try, I click vote, get the captcha, complete the captcha, then try clicking the vote button, or waiting, or whatever. I've done it sixty four times in various ways in the last several days. I've used different browsers, cleared my cache, uninstalled and reinstalled discord (including all retained userrelated files). I've restarted, used vpns, no vpns, and tried the age old trick of spamming the bloody button and praying.

Nothing is working. I'm using my laggy xbox console to vote instead of my normal devices, which for some reason actually works where all else failed....

Solution?

long ferry
rose osprey
#

bot. All bots, I vote for several twice a day. And I've had pretty much everyone tell me theirs are working fine....I did try disabling it, and I tried enabling it again too. I seriously doubt you could come up with something I haven't tried

small helm
#

I Added My Bot To Top.gg Now After 75+ servers will i get vote link or after approval ?

long ferry
long ferry
real laurel
#

bot verification on discord is unrelated to what we do

real laurel
#

people are able to vote for your bot once your bot is approved on top.gg

small helm
#

ok

rose osprey
#

I click the vote button

button reacts as clicked with animation
captcha appears
I complete captcha
Captcha disappears
Nothing happens
When I click vote again it reacts as clicked with the colour changes and everything but it doesn't actually do anything

small helm
#

how many days it can take bot to be approved ?

real laurel
#

average 2 weeks

zinc oracle
#

1+ week

small helm
#

ok

real laurel
#

or that yeah

small helm
#

thanks

sturdy swan
#

does someone know how to present my other computer screen on meet, because i dont wanna enter on that computer

small helm
#

i will get ping by luca in #logs when my bit gets approved ?

small helm
#

ok

#

thanks

long ferry
#

You also tried a different browser right?

rose osprey
#

nothing, and yes, I actually went out of my way to download new browsers to try it on

proper oxide
#

Do you know how to open google inspect tools?

sturdy swan
#

@long ferry congrats on trial-mod

rose osprey
#

I'm honestly not certain how to wrangle a phone more than I already have

#

I despise these things

round cradle
#

my bot was denied for "running multiple instances". What does this mean?

long ferry
#

Multiple instances is referring to multiple "programs" running on your bot, that causes it to send multiple messages

#

in other words, starting your bot multiple times

round cradle
#

ah ok

tight narwhal
long ferry
#

try logging out and logging back in

tight narwhal
#

done even restarted my laptop

jovial bridge
small cliff
#

@tight narwhal

keen yarrow
#

I updated my bot name & pic but on top.gg nothing has really changed pog

tight narwhal
#

ye

small cliff
#

make sure you are on the account from which you made the bot

#

because

#

though its not accepted

long ferry
tight narwhal
small cliff
#

others cant check it

tight narwhal
#

i dint make any bot

#

i want to make my server in top.gg

small cliff
#

ye server only

#

my bad

long ferry
#

can you try removing dsl from your server, logout, then login and then readd it to your server

keen yarrow
small cliff
limpid fractal
#

@tranquil yacht

smoky magnet
#

hello, i have a question, why the RomeHub bot does not have the role of Bot ?, was verified this morning

limpid fractal
#

wait fuk I pinged eri in support, im sorry sad

long ferry
smoky magnet
limpid fractal
#

if you mean in here, bots dont get added to this server anymore except for montly votes

small cliff
#

?

sturdy swan
#

https://top.gg/bot/805090348665798706 this is my bot page people say they cant post reviews and no-servers are showed instead it says N/A

small cliff
#

thats a user and its name is not even Rome Hub

smoky magnet
#

@shy lodge

long ferry
limpid fractal
small cliff
#

That bot isnt in this server @smoky magnet

long ferry
smoky magnet
#

oh, ok

#

sorry for the trouble good day

long ferry
wide idol
#

Boyz how do i get badge?

long ferry
#

You can't anymore

sturdy swan
long ferry
#

Discord decided to remove it

sturdy swan
small cliff
#

what badge

long ferry
#

Verified Developer, discord decided a long time ago to not give it out anymore

small cliff
#

you mean early bot developer badge?

#

Is it getting removed?

long ferry
#

no no, i mean you cannot get that badge anymore

small cliff
#

Oh ok

sturdy swan
#

no-one can post the reviews

long ferry
#

Again seems like something not only happening to you

#

Can't post one either on your bot page, not even on another bot

sturdy swan
#

?

sturdy swan
#

hey how do u add the library of ur bot?

humble eagle
#

library field was removed

sturdy swan
#

Mmm my bot hacked

#

All variable didnt work

sturdy swan
#

when will this "library none" disappear from image card?

#

unknown*

long ferry
#

it will eventually be removed, probably when the api gets updated

sturdy swan
#

why image cards usually have wrong stats (old stats)?

sturdy swan
long ferry
#

they don't have wrong stats, most likely cached images

sturdy swan
#

ok my bot is on trending

#

if it goes away

sturdy swan
#

is there a way i can make it return?

long ferry
humble eagle
sturdy swan
#

in discord

long ferry
#

just in a browser, maybe on a website?

#

Yeah discord caches images

long ferry
#

add a //// behind the url and it should recache the image

sturdy swan
#

okay

long ferry
#

with the current stats

sturdy swan
#

whta

#

what

long ferry
#

It should display your bots current stats then

hard lava
#

or Refresh Stats

tranquil yacht
#

ping

long ferry
#

embedding the stats widget caches the image and doesn't show the correct stats, i suggest interacting with the api itself to get accurate stats

sturdy swan
long ferry
#

Yeah that returns an image, which discord caches

#

embedding it just caches the image too and just reuses the image when you run the command again

sturdy swan
#

aight

#

oh, and, whats up with webhooks?

sturdy swan
real laurel
long ferry
#

lemme test

sturdy swan
#

i mean, why i dont receive votes from webhook?

long ferry
#

Bot Webhooks work

#

Server Webhooks work too

#

make sure your webhook url is valid, test it using postman for example

sturdy swan
#

test works

sturdy swan
#

Can I "incentivize" to leave a bot review?

#

Not give them anything but let them know its possible...

wicked sparrow
sturdy swan
#

Thats what I intend to

#

Just tell em it exists

wicked sparrow
#

Aka you cannot provide anything to entice a review

sturdy swan
#

Nah

#

Why would I? bloblul

wicked sparrow
#

No idea but aslong as you follow the rules there you will be fine 🙂

sturdy swan
#

Ill send the message I wan a send here

wicked sparrow
#

Sure

sturdy swan
#

Thanks for voting, it's really appreciated every kind of support.\nYou can now leave reviews, if you think {self.bot.user.name} is worth your time go [here](https://top.gg/bot/800028217129173002#reviews)

wicked sparrow
#

That seems fine, like I said as long as you don’t offer incentives

sturdy swan
#

nah I am just giving a xp boost but it's for voting

#

that's fine right?

wicked sparrow
#

Yes that’s fine

long ferry
#

Voting rewards in general are fine, as long as you're not rewarding users for voting for another bot

sturdy swan
#

nah

#

just mine

#

Aight thanks for the help ❤️

sturdy swan
#

Your bot @Al Qaeda was declined by reviewer @long ferry. Reason: Your Bots name is promoting terrorism, which is not approriate for top.gg.

long ferry
#

correct

sturdy swan
#

If i change his name

long ferry
#

Then it is fine

wise tree
#

Hello, I got a question, does a server needs first 100 votes in a month
or can it be through multiple months?

wicked sparrow
#

If you are referring to credits

long ferry
#

first 100 votes in the month

wise tree
#

yea

wicked sparrow
#

then Your first 100 votes in the month will get you the 15 dollar credits, then it changes to 1 dollar credits per 1000 votes

#

And it applies to each month

#

However note that you cannot stack the 100 vote 15 dollar credits as they expire.

wise tree
#

great, thanks for the help 🙂

wicked sparrow
#

No worries at all!

wise mirage
#

Hello how i can review my bot in top.gg @wicked sparrow

cyan palm
#

review your bot?

wicked sparrow
#

You have to wait for a reviewer to review it

#

It takes around 1 week or longer to reach the top of our queue

#

Or if you mean review a bot as in leave a review on a bot or your own bot then I believe the site is having some issues with those reviews at the moment

wise mirage
#

What is the test to now my bot is good or not

wicked sparrow
dark oak
long ferry
#

a week or longer

#

read pins regarding queue times

dark oak
long ferry
#

The pinned messages here

#

in this channel

still cedar
dark oak
#

Ok

tidal trench
#

Is there a way to check if member is nitro subscriber (not in guild)

#

as user

flat cypress
#

And how to understand what the bot added

long ferry
long ferry
flat cypress
#

And how do you know what people see of my bot?

long ferry
#

what do you mean?

flat cypress
#

Well that people see my bot on the site

wicked sparrow
#

When its approved onto the website people will be able to see it on our website. They can see whatever you put in the descriptions

flat cypress
#

Ok

#

If anything I'm Russian

wicked sparrow
#

Thats okay we allow bots in any language

flat cypress
#

And who else is Russian?

wicked sparrow
#

remember to keep this support related, you can ask those questions in #general 🙂

flat cypress
#

Ok

wicked sparrow
#

We do have a staff member that understands russian I believe (dont quote me on it though)

flat cypress
#

Ок

#

Ok

#

And who is the creator of the server and the site

long ferry
#

Original creator is oliy, but currently veld owns the site

flat cypress
#

And who knows the program to create a bot called "Bot Designer For Discord"

long ferry
#

probably a bunch of people, more suitable for #general maybe

flat cypress
#

And what does the channel #logs

#

What is he doing

long ferry
#

that's just logs of what people do on the site, for example adding a bot, editing it, bots getting approved/declined etc

flat cypress
#

Got it

#

And you can try to find my bot called AngelBot.

#

He's got ava blue.

#

With a sideways A

#

@long ferry Look at if there's a blue screen.

#

He's Russian if anything

wicked sparrow
#

Your bot isn't approved which makes it not public

#

It only becomes public to other people once its approved by a reviewer