support

[zinc jackal]

Okay thank you I was just wondering to make sure I didn't do anything against the rules

[gloomy shell]

As we directed you

[zinc jackal]

@gloomy shell question what happens if I flag a message because I am getting trolled and my reviews and they're just leaving hate comments when none of the things they say is true

[gloomy shell]

You can flag a review but we only remove them if they're against the guidelines

If you want to provide context etc you can dm a mod about it

Why not?

[zinc jackal]

Sorry I said that wrong but they can't get removed the reviews?

[gloomy shell]

Any review can be removed by a mod if it breaks the review guidelines

[zinc jackal]

We were never harassing

I should probably go look at your terms of service

I know right they literally just joined the server and then left

[gilded fulcrum]

Hey i have redeem the First Voting Reward

but how can i use it??

[gloomy shell]

-auctions

[wild stone]

What are auctions? What is #bids for? Click here to find out and click here to apply for access.

[gilded fulcrum]

That first 100 votes reward are for bids only??

[gloomy shell]

Yes

[zinc jackal]

Is there a mod mail or do I just DM one of the mods to attempt to get these taken down

[gloomy shell]

Dm an online mod yeah

I'm not really available or I would

[zinc jackal]

I understand I just dm one I guess I'll give it some time

sorry

Autocorrect to be like

[gilded fulcrum]

We cannot use that first voting reward that will be on top gg site only?

like take the 15 dollar

[real laurel]

yes, it's only for top.gg

you cannot withdraw it

[zinc dune]

A previously deleted review on my bot page, somehow was restored even after being deleted, reducing my rating avg. I get about the data loss thing on reviews #site-status

[gilded fulcrum]

so what will happen if we bid with that reward.

do we'll get something?

[real laurel]

you'll use that credit first

so if a bid is 15$

and i have 15$ credit

i can use that 15$ credit to bid

without spending any real money

[gilded fulcrum]

ok

i can only bid here , only top.gg server

[real laurel]

yes

[gilded fulcrum]

ok

[midnight forge]

Don't suppose there is an eta on when the site will be fully working again? I got some stuff I need to add to the info part of the bot page

[limpid fractal]

just whenever the team can fix it

so keep looking out for #site-status

[thorn bison]

Hi I need help for a member in my server. He has been unable to upvote our server for 2 days. The error message is "You have already voted. Try again in 12 hours." but he of course hasnt voted in days.

Server ID: 765841085502849034
Member's username: pandaboy110#4206

[limpid fractal]

you sure he hasnt voted for other servers/bots?

[thorn bison]

how many do u get

[real laurel]

1 vote/12 hrs

[limpid fractal]

^

[thorn bison]

If I’m not mistaken u can vote for servers and bots at same time

[midnight forge]

Will do, cheers

[limpid fractal]

no, only one

[thorn bison]

Then why was I able to cast a vote for my server and a bot yesterday? I casted a vote for my server to do a giveaway- then a bot to increase my chances in the giveaway and both worked

[gloomy shell]

You can vote for every bot lmao

You can only vote per bot once per 12 hours

[thorn bison]

Yes

[gloomy shell]

But I can vote for 100 bots in a row if I wanted, just not vote for the same bot twice

In 12 hours

[thorn bison]

So my member has a problem with my server voting and he hasn’t voted for another server

[real laurel]

maybe they might wanna contact xig

or someone from the team

[thorn bison]

^

[gloomy shell]

Are there other people on his ip voting for the server?

Like in his house

[thorn bison]

Highly doubt it

[real laurel]

maybe it's an issue with the backend thnig @gloomy shell ?

[thorn bison]

No one else in the server that lives with him

[gloomy shell]

Not for 2 days

[real laurel]

hm hm

[limpid fractal]

oh you can vote for servers and bots in the same 12 hours

[gloomy shell]

@thorn bison contact xignotic with their user I'd and your servers I'd

Xignotic the community manager

[thorn bison]

How

Dm?

[gloomy shell]

Ye

[worldly viper]

hey - are bot reviewer applications currently open?

[real laurel]

no

they'll be announced whenever they are

but probably not for a while considering we just had a whole new batch come in

[sturdy swan]

for now look at #announcements when they're open again

[worldly viper]

alright - ty for the response

[lament tide]

c!invite

[real laurel]

@lament tide wrong place

[raw vortex]

When I get a refund of the monthly amount, where does it go?

[viral horizon]

Is there something you need to do to get your bot's server count displayed on top.gg?

[limpid fractal]

the api

https://top.gg/api/docs

[raw vortex]

..

[limpid fractal]

and if you also use d.js, check pins in #topgg-api to see the current versions

[viral horizon]

Alright, thanks for your help!

[limpid fractal]

probably back to where the votes section is in your bot?

[raw vortex]

No, it appeared to me that the amount was refunded, along with the date and name, but I do not know which one

[limpid fractal]

do not know as in which bot it was or what

[raw vortex]

Ok thanks ❤️

[tough karma]

Hm why is my bot kicked from the server?

[limpid fractal]

Read pins in here

[sturdy swan]

Can I withdraw my voting Money to my bank?

I mean the money earned from votes.

[real laurel]

no

it's top.gg credit only

[sturdy swan]

Ok

Thanks

Now my bot is 90%.I think today i will get response?

[real laurel]

~1 to 2 weeks

from submission date is the current approximation

[sturdy swan]

How long do I have to wait from 30%?

[real laurel]

~1 to 2 weeks
from submission date is the current approximation

[sturdy swan]

ok

[livid turtle]

I am getting host error when trying to edit my bot, have they made an announcement or given information about this issue?

[real laurel]

#site-status

[livid turtle]

thanks

[tired tendon]

Is it possible to showcase a video or a gif in a top.gg discord bot list description?

[calm edge]

all my reviews are gone

do the reviews reset every month?

because I had 3 reviews and they just disappear

[tired tendon]

How so?

I'm not familiar with html, can you give me an example?

[livid turtle]

same, have been wondering that for a long time now

[tired tendon]

Does the video have to be a direct .mp4 link?

Alright, let me try, thanks.

[calm edge]

so, backend issues?

[sturdy swan]

Hello, my bot was refused in the past bc i was using epileptic emoji in it and i didn't know it's harmful
Anyway i removed it, am i allowed to readd the bot in the site?

Also can i rest my nickname

[mellow drift]

@sturdy swan Yes you’re, but you must reapply for bot submission.

[sturdy swan]

How can i do that

[mellow drift]

https://top.gg/bot/new

oop

[sturdy swan]

Oh alr, tysm

[mellow drift]

np!

[sturdy swan]

Another question,
Does the coinflip emoji count as epileptic emoji?

[calm edge]

so what other issues?

[mellow drift]

An epileptic emoji is basically a gif/emoji that displays a ton of colors fast.

[sturdy swan]

https://cdn.discordapp.com/emojis/799424497009819648.gif?size=40

That's ok?

[mellow drift]

Yup.

well pretty sure

[sturdy swan]

Alr, ty again

[mellow drift]

np

[summer tusk]

What is dsl prefix?

[mellow drift]

There’s no commands

but the prefix is -

-ping

[small lantern]

Pong!

[mellow drift]

@summer tusk

[summer tusk]

ok

[pulsar breach]

so how to get this?

[sturdy swan]

Hey, Sorry for ping
Do you know where/how can i change my nickname here in the server

[mellow drift]

You need to be a server booster.

[sturdy swan]

you cant

[pulsar breach]

use /nick

[sturdy swan]

also this

[pulsar breach]

oh

yeah

[mellow drift]

You need your bot to be in 75+ servers.

[sturdy swan]

Ok, thx

[mellow drift]

Then a menu will pop up in your developer page.

[pulsar breach]

ok

[mellow drift]

there you’ll be able to apply for bot verification

[pulsar breach]

what is that

[mellow drift]

The bot application page.

[pulsar breach]

im with botghost

[mellow drift]

Looks like this.

[mellow drift]

i’m not sure if botghost instances are able to be verified, you’ll have to check with them.

[pulsar breach]

ok

[sturdy swan]

What is the botghost?

#general btw

[mellow drift]

^

[pulsar breach]

ah yes this one

[sturdy swan]

Ops sorry my bad

[mellow drift]

This channel is for top.gg support.

[pulsar breach]

a way to create bots

[sturdy swan]

shitty platform for people pretending they know how to code

[pulsar breach]

no its just if you dont know how to code

[mellow drift]

#general please

[hard lava]

F.Y.I Discord has recently denied all new bot ghost bots from being approved. They can only be approved for the intents it needs (1/2) #697236247739105340 message

[mellow drift]

alright 👍

[keen geyser]

why cant i edit my own bot

[upper nest]

see #site-status

[keen geyser]

oh yea makes sence

[undone jolt]

wut?

[tired tendon]

What is #bids ?

[real laurel]

#site-status

[real laurel]

auction, where you can bid for tags

[undone jolt]

thx

[tired tendon]

What are the tags, in terms of like what do you mean by that?

[real laurel]

check for yourself, all there

[tired tendon]

I did but i don't understand a thing, what does these tags do?

[real laurel]

uhh

you know how when you add a bot

on top.gg

you can select tags

[tired tendon]

Yeah?

You have to buy them??

[real laurel]

no

well maybe im not qualified to answer this lol

@long ferry send help

[long ferry]

hm?

Tags are categories on top.gg, every tag has 2 promotion-slots which you can buy

[tired tendon]

Is it sorta like a custom/vanity* tag?

[long ferry]

which you can use to promote your bot

No it's not

lemme give you an example

[eager mauve]

It’s like when you post a Tweet on Twitter you mention channels to boost your Tweet’s clout. When you add a tag to your bot on top.gg, it displays it to more people who are searching for something related to the tag you set.

[long ferry]

these are promotion-slots. You can buy these to promote your bot on that particular tag. This is pretty much as if you would buy ads

Same concept as buying advertisements on youtube

[tired tendon]

Are they topic based? Because some of the tags are different, some says economy some says minecraft or something

[eager mauve]

That’s based on what your bot is about ;-;

Just pick some that are related to what your bot does

[tired tendon]

Ahhh, I thought these two slots had specific functionalities the bot must meet aka Economy or what not, I'm guessing thats what the customer chose?

[long ferry]

"customer chose" referring to what? You own the bot, you can select which tags you wish to bid for

if you get a slot on that tag, you get placed on one of these 2 slots on a tag

depends if you were the first highest or second highest

[tired tendon]

Mhm, I think I got the concept now

thanks

[shrewd bloom]

is the website still having issues? im still getting a 504 when trying to edit my bot

[keen geyser]

#site-status

[shrewd bloom]

yeah i checked but that was since 7 pm last night

[shadow frigate]

Hi, the reviews that are lost will not be recovered?

[long ferry]

I think they can't be recovered

[sturdy swan]

Hey

[quasi dagger]

Hiiiii

[flint shale]

Hi, how do I set up webhooks?
I have tried connecting it but it won't work. I would love it if someone can assist me privately. Thanks

I'm ready to provide any info requested

[gilded mason]

@flint shale intro to webhooks and json
https://birdie0.github.io/discord-webhooks-guide/

visual editor
https://leovoel.github.io/embed-visualizer/
Introduction · Discord Webhooks Guide

[sturdy swan]

@gilded mason i think he meant top.gg webhook

[gilded mason]

my bad

[flint shale]

Yes

[cold topaz]

is "some lost review" will be back or will they be gone forever?

[sturdy swan]

#topgg-api

Then

[flint shale]

Alright thanks

[pulsar breach]

for me top.gg works idk why

[trail lion]

how can i make like when someone votes more then 1 time that the role reward stacks?

like if you vote 1 time you get voter1
if you vote 2 time you get voter2

somthing like that

[slender falcon]

you can by using webhooks to receive votes

[trail lion]

how is that gonna work?

do i only need to set 1 webhook?

[slender falcon]

So you need to know how to run a web server and setup a database etc

[trail lion]

is there any tutorial of that?

[quasi dagger]

Hey looser

[slender falcon]

not an updated one currently, but the sdk gives an example in the readme https://www.npmjs.com/package/@top-gg/sdk

[trail lion]

okay thank you

[slender falcon]

no problem

[final crane]

a

[hollow anchor]

I'm unable to edit my bot via the website, I get a 403 error page

I know this was an issue yesterday

but wasn't sure if it was resolved at all

[final ruin]

Long embeds can decline my bot ?

[slender falcon]

no

[long ferry]

are you logged in?

[hollow anchor]

I am@long ferry

[final ruin]

Thanks

[neat hollow]

how do i trade in pokecord, i just want to evolve my poplio

[long ferry]

wrong server still

[neat hollow]

stawp

WHERE DO I ASK

https://tenor.com/view/tense-table-smash-mad-gif-13656077

[long ferry]

Pokecord support server

[neat hollow]

ok

@long ferry

WAIT WHAT

WHERE

[long ferry]

press support server on their bot page

[neat hollow]

o

[wind sonnet]

What does @small lantern do?

[long ferry]

it's for https://top.gg/servers

[wind sonnet]

It doesnt does something for top.gg ?

[long ferry]

top.gg/servers is part of top.gg

[wind sonnet]

Can i use @small lantern for vote counting?

for an bot

[normal nimbus]

is this allowed?

[slender falcon]

@cyan flint ^^

@normal nimbus user id?

[normal nimbus]

792348729394593833

[slender falcon]

thanks, A staff member will deal with is when they can

[cyan flint]

poggers

[normal nimbus]

Thank you

[sturdy swan]

@sturdy swan

[slender falcon]

why

Why ping them

[sturdy swan]

Uh, this guy is wanting to be Dmed by bot reviewers this 8s his username ThatRandomGuy#5406

[wooden linden]

Hey I wants to ask something 🙂

My bot required perm of administration

[livid quail]

Fk

[wooden linden]

For some commands

Is this ok?

[livid quail]

#CREDIT @wooden linden

[slender falcon]

No bots should require administrator

Your help command does not require administrator

[wooden linden]

Ok ok sir tysm

[slender falcon]

@tacit zodiac ads

[shut bridge]

How long i need to wait to be published my bot in top.gg?

[slender falcon]

up to a week or more

[wooden linden]

One week

[shut bridge]

Oke

[slender falcon]

Your best bet it is to ask in #development

[sturdy swan]

Why can't I edit my bot?

[keen geyser]

#site-status

[sturdy swan]

When will the problem be fixed, estimated?

[keen geyser]

just keep stalking the news

they are working on a fix

[high onyx]

umm
from the past two weeks i cant edit my server tags or webhooks
tried everything filed a report in github also

[slender falcon]

its a known issue

there are currently backend issues

[high onyx]

oh

[slender falcon]

keep an eye out on #site-status for updates

[high onyx]

luke thanks mate to reply

i just wanted to ask one thing

is there anyway to use DSL bot to edit server?

[slender falcon]

No, it's entire purpose is only to fetch values for the website

everything is done through the website

[high onyx]

oh k

i need to edit my server urgently like it should have done last month

but still lagging

😔 ig i have to wait like a month more

[tacit zodiac]

Can you try logout and back in to see if you can edit your bot

[keen geyser]

nope

[sturdy swan]

Didn't work.

[fallow reef]

Why do you need to manually update the server count when the discord API provides that data?

[scenic stirrup]

hello, actually I want to take offline my bot to configure it, as my professor told to add some more features than it has

so can i do it

or it might affect to review

[fallow reef]

ive taken my bot down many times

i suggest making sure it works first

[fleet swan]

You can maintain or add features, just make sure it’s online for approval.

[slender falcon]

it doesnt

[scenic stirrup]

yup i take my bot online as i have add features

[slender falcon]

Add a note in your bots description stating the hours it will be down

[fallow reef]

how does it do this then

[slender falcon]

Its an internal discord thing

we cant get that data without scraping the site

@scenic stirrup add something along the lines of

My bot will be down for maintenance during X and Y

reviewers will work around this

[fallow reef]

https://discord.com/api/v8/oauth2/authorize?client_id=bot-id&scope=bot%20applications.commands

provide an Authorization header

with a token

[slender falcon]

yes but here me out here ya

do that for 18 thousand bots

also if you wanna ask for that to be added you can make an issue on the github https://github.com/top-gg/issues

[sturdy swan]

Yes

[slender falcon]

@fallow reef Oh wait

I just found a flaw

consider you'd have to use a user token

which you'd have to refesh

https://img.pyrocdn.com/F_E3IRFw

[fallow reef]

yes, that would be a flaw

how do frameworks like discordgo get it then?

[zinc glen]

wtf what's these bot developers ?!!

[slender falcon]

I'll explain in #development

[jolly jolt]

Is there a way to see new reviews on servers? Since it's only showing the most liked ones

[slender falcon]

thats a known issue atm, (it showing only 20)

[jolly jolt]

oh I see, thank you :)

[scenic stirrup]

actually i am unable to enter edit

it gives red cursor type, it doesn't let me click or if click it doesn't load to edit page

it gives host error 504

[polar jewel]

why did like 5 reviews from my bot got deleted?

[fleet swan]

#site-status

[scenic stirrup]

oh got it

site is down

[polar jewel]

thanks

[sturdy swan]

if i add a role to be given if someone votes my server so will it be removed after 12 hrs ?

I’ve changed my bot name, my bots icon, nothing changed in Top.gg

[lucid briar]

you probably have to click 'refresh data' on ur bot page

[sturdy swan]

Oh okie, lemme try

@lucid briar thanks!

[woven pawn]

Hi

[sturdy swan]

Hi

[woven pawn]

Do you know how to make website for bot?

[sturdy swan]

No, lol. Ask in #development someone may know

[scenic stirrup]

okay i have taken my server online but still i can't enter edit to add features detail still

so can i add it later

[cold berry]

They probably were hoisting and got renamed to that

[cold berry]

See at what percentage you are in the queue. If it’s low then you have some more free days to do modifications

[scenic stirrup]

it is 10%

[scenic stirrup]

but it gives this error while i click on edit

[strange moss]

Is there a link to get a json file of your bot's stats from top.gg?

[long ferry]

Not that i know of, only through making a simple request through the api

[strange moss]

Ah

[opaque wing]

Should I keep my bot online 24/7 when in reviewing process?

[scenic stirrup]

i think you should or else developer might not be able to review it

[strange moss]

Your bot should stay online 24/7 most of the time regardless

[mild coyote]

I need help, how i can publise a bot on top.gg?

[icy stone]

https://top.gg/bot/new

[mild coyote]

thx ❤️

[warm lagoon]

Sorry, but when will my bot be approved? I've been waiting for about 13 days

[long ferry]

a week or longer.

Just be patient

[sturdy swan]

where i can see name of elements on bot website

to change css code

[slender falcon]

Press f12

[upper nest]

Hello, does review reset every month, just like vote?

[slender falcon]

nope

[upper nest]

oh, hmm why i lost it

[slender falcon]

#site-status

[upper nest]

We're anticipating some data loss on reviews ah yes, thanks

[opaque wing]

Alrighty.

[ornate tapir]

I'm getting 504 timeout error while trying to edit my bot on website

whom should I contact?

[proper shard]

999

[copper mica]

Can i sell my stuff from my Char at here?

[sturdy swan]

Yo

[opaque wing]

oh sh**, here we go again.

[copper mica]

Where?

[sterile violet]

What can the credit gained from people voting be used for?

[ornate tapir]

@opaque wing Thanks for pointing me out! I appreciate

[north smelt]

can dsl help me to give role who vote for server?

[wintry shale]

You need access to auctions to spend credits on ads - the application is at https://top.gg/advertise

[sterile violet]

Thanks

[sturdy swan]

Yes, do you know one?

[zealous yacht]

whatt is this for?

[wintry shale]

Those are credits you can use in auctions to purchase ad slots on the site, you can apply for access at https://top.gg/advertise

[coral reef]

Yes dm me

[opaque wing]

Whoa! That's very epic.

[sturdy swan]

Ok

[chrome sage]

is there any way that I can bring my bot in this server? 🤔

[copper mica]

Where can i sell my Stuff guys?

[jovial bridge]

Why were the recent reviews removed?

[long ferry]

#site-status

[sturdy swan]

türk varmı .d

var

@sturdy swan var türküöm

türküm

iyi

.d

🙂

[dense jetty]

#general-int

[empty sundial]

is a global leaderboard of users in a database (the database is opt-in) against the rules or does this also need to be opt-in/out? I plan to show the username, discriminator and the count of what the leaderboard is ordered in

[gloomy shell]

thats fine

[slender falcon]

As far as I know it's only guild names that are required to be owner locked / opt-in

[gloomy shell]

^

[empty sundial]

alright, thank you

[fresh scaffold]

its been a month or even more since my bot got approved and still doesn't show up on top.gg's search bar. and yes some people from here told me that the team is aware of the issue .but they didn't even try to fix it bruh =/

[gloomy shell]

you are not aware of what the team is and isnt doing

[lapis venture]

I press edit and get this error What is The Reason

[gloomy shell]

its not a simple flip switch fix, they have to investiage and work on it

so be patient and wait and be thankful that theyre trying to fix it :)

[gloomy shell]

edit key on what?

[slender falcon]

this is a known issue atm

[gloomy shell]

on a server?

[remote stump]

How long should my bot take to be reviewed when it's on 90%?

It's been on 90% for 2 days

[lapis venture]

@gloomy shell

[gloomy shell]

alright thank you

[lapis venture]

Why

[gloomy shell]

like luke said, its a known issue so you just have to wait for it to be resolved

[slender falcon]

You can try logging out and back in, there are currently issues with the backend, keep an eye out on #site-status for updates

[torn plaza]

Hi i have one question why is top.gg saying that my bot is on N/A Servers?

[fresh scaffold]

you have to make that

meant

[sturdy swan]

you need to post your stats

[torn plaza]

how?

how

[fresh scaffold]

add some codes in the bot to make it posting the severs its in

on start

[torn plaza]

ok where can i find this code?

[gloomy shell]

-servercount

[wild stone]

To have your bot's server count displayed on DBL, please read the documentation on server/shard posting.

[gloomy shell]

click the link :)

[fresh scaffold]

there

lol

[torn plaza]

ok thx

[dusk oracle]

if one of the mods could help it would be appreciated, not gonna ping because ik you guys have lives :) in the common declines pin, it is stated that "- Everything that spams / changes rapidly for Discord's API. Presence/status changes, message spams, edits..." is not allowed. my bot has a >say command that only i (the bot owner) can use and soley for development reasons, would this get the bot declined?

[zinc ore]

Does that >say command send a high number of messages in an extremely short period of time?

[dusk oracle]

it sends a message a certain specified amount of times after the command is called

[sturdy swan]

it's possible de post shard in discord.py ?

[dusk oracle]

so yes i guess

[sturdy swan]

i don't see anything in the doc

[gloomy shell]

yes it is

[sturdy swan]

where ?

[gloomy shell]

on the left side

theres a tools

select python

[sturdy swan]

yes

but in python category

i don't find any infos about shard

[gloomy shell]

then you'll need to ask in #topgg-api

[zinc ore]

actually if it's just locked to you and literally no one else can use it, then it's fine. Then you're the only one that can get your own bot banned for spamming 😛

[dusk oracle]

ok then, i should probably remove that command entirely though in that case lol

thanks for the help!

command has been deleted 👍

if anyone has time for another question (last one i hope) i have an >override command that allows me to send messages through the console as the bot (only works in channels and servers i as a user already have access to and does not dm people) would that be allowed?

[sturdy swan]

is it ok if my bot’s reviews got reseted, or vanished for no reason?

[long ferry]

#site-status

[sturdy swan]

How to setup like whenever someone votes he/she gets the server voter role for few hours only

And gets it again if he/she votes again

[tropic lynx]

everyone has premium

is that a bug?

[hollow nova]

Yea I have it too, I was wondering why

[humble eagle]

yes

[tropic lynx]

weird

[humble eagle]

it is visual bug. Team is aware

[tropic lynx]

ok

I still see ads

[hollow nova]

I cant edit my bot either, I get a error 504 gateway timeout

[tropic lynx]

ooh

[dusk oracle]

same for me, except im not patient enough to wait for the timeout haha

[tropic lynx]

maybe restart

[chrome sage]

is there any way that you can bring your bot in this server? 🤔

[limpid fractal]

try closing top.gg cause I can edit mine

you can only have bots voted in #announcements

[long ferry]

not anymore, maybe through the polls at some point

[limpid fractal]

#site-status

I thought it was announcements but its site news

[chilly thicket]

I was going to updated my bot's description and I push edit and it just loads and brings me here:

And says error 504

[dusk oracle]

timeout, theyre working on a fix currently

[chilly thicket]

Oh.

Ok.

Thanks.

[dusk oracle]

hopefully comments arent lost forever

[hollow anchor]

[chilly thicket]

ok

[quartz willow]

subscription statuses and 504s should be fixed now

lmk if you're still experiencing issues

[tropic lynx]

wow

[chilly thicket]

It's taking longer to load now!

[tropic lynx]

new?

are these pop-ups new?

[chilly thicket]

Fixed you say?

[sturdy swan]

i need help i cant edit with my bot top.gg

[chilly thicket]

Same here.

[sturdy swan]

ok

[chilly thicket]

😢

[sturdy swan]

hmm yes same also got 504 error

[torn plaza]

same

[hollow anchor]

@quartz willow What about the 403 error on the top.gg/<ID>/edit/ pages

[torn plaza]

i want to edit my bot but then i got error 504

[limpid fractal]

did you try to close and reopen top.gg? cause I can edit my bot

[torn plaza]

yea

[quartz willow]

which url are you getting this from?

[hollow anchor]

@quartz willow https://top.gg/bot/747233180930539560/edit

[raw vortex]

Is it possible to send a message in a specific room when the bot is voting?

[long ferry]

yes with webhooks

you need to make your own webhook

[quartz willow]

is this your bot? are you sure you're logged in?

[hollow anchor]

It's my bot, I'm logged in

[torn plaza]

when i try to edit my bot:

[raw vortex]

Do you mean to create a website or create a webhook from Discord?

[long ferry]

create a webserver

for your webhooks

[woven blaze]

@humble eagle

[hollow anchor]

@quartz willow I'm not sure what happened

[raw vortex]

I do not own the webserver. Can I use the discord webhook?

[chilly thicket]

Maybe top.gg/bot/<ID>/edit is only down in a specific region?

[limpid fractal]

It might just be down for some users and up for others

[hollow anchor]

@quartz willow

[limpid fractal]

Can you stop pinging Xetera? One is enough

[sage igloo]

The teams aware sorry about this

[hollow anchor]

Thanks

[mild coyote]

I have a question, if my bot is waiting for approval, i can edit him? i try it but he doesn't load

[torn plaza]

you can

[sturdy swan]

yes some people have problems cloudflare error 503

[mild coyote]

Yes. that is

[torn plaza]

my bot is approved but i cant edit him

[chilly thicket]

If file.Is_epic:
print("cool python file")

[sturdy swan]

yes maybe try it with vpn

[limpid fractal]

Not in here Coal

[chilly thicket]

Tried it

[sturdy swan]

works for you or not ?

[torn plaza]

why with vpn

[chilly thicket]

Not

[sage igloo]

The team is aware of the issue

[sturdy swan]

ok

[sage igloo]

There is no temporary fix besides waiting

[chilly thicket]

Different region and ip

[sage igloo]

-support @chilly thicket

[wild stone]

@chilly thicket

This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!

[sturdy swan]

ok good

[hollow anchor]

lmao, calm down

[torn plaza]

i come from Germany ^^

[chilly thicket]

Nice

[sturdy swan]

moin

[sage igloo]

-support @torn plaza @hollow anchor

[wild stone]

@torn plaza @hollow anchor

This channel is for receiving help with aspects of top.gg, it isn't for general conversation or development support. Please keep this channel on topic!

[chilly thicket]

Let's go to general, shall we?

[torn plaza]

yea

[last hornet]

there is a way to give members a role if they vote, right?

[slender falcon]

yes, if you look in your server settings you will find a "Vote rewards" section

[last hornet]

Yes, saw that.

I set the role, then pressed 'submit' then it updated and said there are no roles available

bot has admin, and above the role

[slender falcon]

there is currently known issue with the backend, as you can see in #site-status

[last hornet]

Hm, okay. so maybe thats why

[slender falcon]

What do you mean?

[zinc ore]

which discord server, there's millions of them

[slender falcon]

you can ask here 😄

[zinc ore]

Here's fine, yes.

Well then you'll have to DM one of them.

[slender falcon]

You can DM someone who's red one the server list 😄

[zinc ore]

Any channel you can see, everyone else can see 😛

[junior spoke]

is it estimated that it will be reviewed tmrw?

[whole spade]

There’s no guarantee, it’s just an estimate

And it’s not estimated for today or tomorrow, it could still be the end of the week or longer.

[compact latch]

Scratch that, it works now

[chrome notch]

Hi. I just have a question if anyone care to answer; IS there a bot that. upon a room's limit being reached, turns the chat invisible to everyone else?

[long ferry]

sounds like a hard request, you could request a developer to make that on https://fiverr.com or https://freelancer.com

[chrome notch]

Alrighty

I have a MASSIVE problem when it come to people "HEY CAN I GET DRAGGED IN" when its a full chat

[zinc ore]

Definitely a unique problem that requires a unique and specifically-coded solution.

[pliant osprey]

My bot is not published and it tells me what I have to do?

[zinc ore]

You need to wait for it to be reviewed, that takes a week or more.

[chrome notch]

Alrighty, thank you. I'll look into it

[pliant osprey]

a long time but thanks I'll wait

[opal moon]

hello, my server doesn't show on the obvious search for it (while other servers with just the description of the keyword are showing & i've keyword at name + description), but if i go through the edit server i can see it. Can someone explain to me what's wrong?

[pliant osprey]

@zinc ore can it last less than possible?

[zinc ore]

No, there are ~2000 bots in queue before you, there's no way to skip the queue.

[pliant osprey]

Ok

@zinc ore but can you tell me how to create a page for my bot so that anyone looking for it will find it?

[zinc ore]

The page for your bot is what you showed above, you can write markdown or html in the "Description" to make it look prettier

[remote stump]

2000?!

wow

[zinc ore]

It will become public if/when it's approved.

[remote stump]

so if I am at 90% then there's like 200 bots before me

[zinc ore]

Exact size right now is about 2080. https://p.datadoghq.eu/sb/islw0r99kwjgtwq8-0adf90d906730aacf47c4b7b12650942?from_ts=1602172072653&live=true&theme=dark&to_ts=1602776872653&tpl_var_moderator=*

[remote stump]

ty

[pliant osprey]

then only I for now can add my bot to servers I choose

[zinc ore]

yes.

[pliant osprey]

Ok

[zinc ore]

Or rather, right now, no one else on top.gg can see your bot

[remote stump]

oh wow only 23.3% approval rate

[quartz willow]

@hollow anchor can you check if your problem is solved?

[zinc ore]

but there's nothing stopping you from sharing the link with your friends and such (make sure you don't start DMing people here though, advertising is strictly prohibited)

[pliant osprey]

I have my bot on my Discord server and on the page that my bot creates it gives me the option to add them to the servers where I am an administrator

[zinc ore]

I'm not sure what you're saying.

Or if that's a question.

[pliant osprey]

well thanks for answering my questions now i will wait a week or more

[opal moon]

bump

[manic granite]

is bot activity with time intervals alllowed ?

[slender falcon]

yes

but they have to be in accordance with the discord api ratelimits

[manic granite]

so is there a limit ?

or something ?

i have of 5 seconds

[slender falcon]

The ratelimit for discord's presence update is 5/minute so roughly once every 13 seconds

its recommended that you use larger values though

[manic granite]

sir what should i change it to ?

[slender falcon]

such at 30 seconds or 1 minute

[slender falcon]

I would recommend 30 seconds

[manic granite]

okay sir

ill make it 45 seconds

also is twitch activity allowed ?

[slender falcon]

yes

[manic granite]

okk

[sturdy swan]

türk varmı

[manic granite]

will that be okay

[slender falcon]

yes

[manic granite]

and thannk you so much sir

[slender falcon]

No problem

[pliant osprey]

to another question, how did my bot send a private message to people who enter their server?

[slender falcon]

you can ask how to do that in #development

[zinc ore]

If you mean to ask how to do it, you can ask in #development for programming help

[pliant osprey]

Ok

Thanks

[sturdy swan]

Iam clicking on Edit the bot button but its not working

[slender falcon]

its a known issue atm

just keep an eye on #site-status for updates

[sturdy swan]

Ok

[tawdry rose]

Does the queue stucks? I'm on 90% since ½ days

[sturdy swan]

Me too

[zinc ore]

It's not "stuck"

[slender falcon]

It can take a week or more for the bot to be reviewed

[zinc ore]

It just hasn't moved yet

[tawdry rose]

Yes

[zinc ore]

It's perfectly normal, just be patient.

[tawdry rose]

Is there any issue?

Okay

Thank you

[sturdy swan]

I have removed 2 commands from my bot.So i want to edit the Long desc.

[slender falcon]

yes thats fine

[tawdry rose]

You can lol

[slender falcon]

it wont effect your place in queue

[sturdy swan]

Not place in the queue

Iam bothering about they many decline my bot

[slender falcon]

oh you mean you're getting 403/504

[zinc ore]

We won't decline your bot for a description that's a bit incorrect. We don't match that 100%, it's fine.

[sturdy swan]

Ok

[zinc ore]

And you can try the edit again in a bit, you should get in eventually

[tawdry rose]

They will dm you if your bot gets declined @sturdy swan

[sturdy swan]

Is that my bot approval status?

[tawdry rose]

Or aproved

[slender falcon]

No, those are common issues with the site when trying to edit

[sturdy swan]

Oh ok

[slender falcon]

just watch #site-status for updates

[sturdy swan]

Thx to you Luke and Evie.Codes

So for moving from 90 to 100% it will take one more week?

[tawdry rose]

Do the moderators see who is next in queue or do they just pick the first one in queue?

[tawdry rose]

No

[zinc ore]

the time is "one week or more" overall, so, any day now basically

[sturdy swan]

Ok Evie

[tawdry rose]

So if you had 90% yesterday it will basically move to 100% today

[zinc ore]

No.

[dawn snow]

Where do i get help

[zinc ore]

If you have 90% you are approximately 90% close to being at the top of the queue. There is no guarantee on when approval will take place, it's an estimation of your spot, period. Nothing more, nothing less.

[zinc ore]

Depends on help for what. This channel is for top.gg support.

[dawn snow]

i cant edit my server on the website

error 403

[zinc ore]

If you're getting a 403 or 504 error, just try to refresh again later. The server's been iffy for a while

You can try to log out and log in again just to see if that fixes it

[dawn snow]

alright

[sturdy swan]

What is that rule meaning actually MUST NOT BE IN COMPETITION WITH TOP.GG

[zinc ore]

It means, you must not link to a different bot list from the page, or have a bot that does bot list features.

[sturdy swan]

Oh i see

For a confirmation I asked you.

[dawn snow]

what about disboard

?

[zinc ore]

disboard isn't top.gg so... that's competition.

[dawn snow]

okay im getting rid of it

brb

[sturdy swan]

Means disboard is not a bot listing site know.

[zinc ore]

Note that I said : A competing feature, or a link on the site.

We don't care if your vote command has links to vote for other places, that's not what we moderate for

[zinc ore]

top.gg is also a server list.

[sturdy swan]

Ok

[sturdy swan]

Oh

[dawn snow]

do you think having disboard is the problem of why i can not edit it?

[zinc ore]

No, the problem is ** there is an issue on the top.gg server**

has nothing to do with your contents

[dawn snow]

so my server has a issue or this server?

oh

[zinc ore]

the web server. the website.

[dawn snow]

alright

[slender falcon]

@dawn snow top.gg has issues currently, check #site-status and keep an eye out on the same channel for updates

[dawn snow]

alright thanks,

[tough heron]

What bot can do this

That adds a reaction everytime someone messages?

[zinc ore]

Probably a ton of them, but that specifically looks like a feedback bot. If you can't find one, you could request a developer to make that on https://fiverr.com/ or https://freelancer.com/

[tough heron]

Let's see then

I'll copy paste the links

[trim flame]

Hey,

A user present on the server uses a selfbot to change his status automatically.
You can also see that he has many Spotify accounts, I don't believe that is very allowed!

User ID: 696430147925966869

Thank you.

[slender falcon]

@lone anvil ^^

[long ferry]

https://dis.gd/contact is your way then

[trim flame]

already done ^^

[long ferry]

[eager mauve]

You can have more than one account on your profile lol

Like I have 3 Twitters .-.

[long ferry]

Yeah these are actually seperate accounts with emojis in their name

[slender falcon]

thats not what they were on about

[long ferry]

though iirc moderators don't moderate that

[slender falcon]

they were on about the rolling status

[long ferry]

i know what they meant

moderators dont moderate statuses

[slender falcon]

Hope

[long ferry]

doesn't matter if selfbot or not

#general message

[slender falcon]

yea my bad

sorry

[eager mauve]

Imagine having to use a selfbot lol

[remote stump]

Hello

My friend is banned because you rick rolled someone

can he be unbanned

he is very sorry about what he did

I have to go now

But he's name is Mr.Wyatt#1103

Ty in advance

[long ferry]

tell them to appeal at [e-mail]

[remote stump]

ok

[trim flame]

oh okay i don't know

[eager mauve]

o.O it's ok

[hollow anchor]

@quartz willow sorry for the late reply, it's still not fixed

[long ferry]

have you tried clearing cache afterwards?

ctrl+f5

[mystic bronze]

The problem should be known, I can't edit my server or if I'm inside, I can't save it

[opaque wing]

If your bot gets declined, are you able to retry?

Mine is still being determined.

[slender falcon]

it is known, there are issues with the backend current and the development team is aware. they're working on a fix, you can watch for updates in #site-status

[slender falcon]

yes

[stone grove]

When you give it back like it was before, then it will be probably declined. So make the wrong things better or else Dx

[lucid quartz]

Hey, I received a spam message from a person who seems to be in this server. They offer to buy my discord account, and I'm fairly certain that might be against the TOS.

Who do I get in touch with to report them

[slender falcon]

it is known, there are issues with the backend current and the development team is aware. they're working on a fix, you can watch for updates in #site-status

[slender falcon]

DM a moderator

[tawdry falcon]

okkkay

[slender falcon]

you can also submit a ticket to discord: https://dis.dg/report @lucid quartz

[lucid quartz]

well, they deleted their messages seemingly after I brought it up here

so it might be too late now

[stone grove]

@lone anvil 567814913033240596

[tawdry falcon]

id ?

[stone grove]

567814913033240596

[slender falcon]

@lucid quartz next time just screenshot before saying anything

[tawdry falcon]

^^ ?ban 567814913033240596

[lucid quartz]

I did screenshot

[slender falcon]

send it to a moderator then

[sturdy swan]

the website had an issue yesterday, how does it affect a review?

[slender falcon]

#site-status

[sturdy swan]

yes I read.....

[tawdry falcon]

465094864120446976

[slender falcon]

@lone anvil ^^ dealt with

[stone grove]

bottet accounts xD

[slender falcon]

Its dealt with

[sturdy swan]

I am asking how does it affect...does it start over or need resubmition, coz mine shows as 90% since yesterday, I just wanna know if everything's good 😄

[slender falcon]

It doesnt

Bot reviewers will review your bot in due time

[sturdy swan]

oh I see perfect then thanks

[slender falcon]

No problem

[boreal lake]

I've just treated myself to premium on top.gg, but when it wants to pay, the loading bar comes up briefly, and then the loading bar disappears and it just has a black image on the side ... How do I know whether the payment is successful was?

[slender falcon]

you can check your top.gg profile

https://top.gg/user/youridhere

[boreal lake]

and what should I see there? is premium somewhere then?

[slender falcon]

Yea

there should be a premium icon

https://top.gg/user/121919449996460033

for example

[boreal lake]

okey, it is not yet for me, but whenever I click on "subscribe", the picture simply turns black :c

[warped rapids]

@tawdry falcon hi sir

[stone grove]

the backend things are causing problems, I do not know. But their auction page, Can have problem too? To tried with a another browser?

[slender falcon]

it is known, there are issues with the backend current and the development team is aware. they're working on a fix, you can watch for updates in #site-status

[boreal lake]

thx

[quartz willow]

this is probably a frontend issue and not backend but yeah

[limpid shadow]

Can you share what you get from your console @boreal lake?

[boreal lake]

@limpid shadow yes

@limpid shadow

[tawdry falcon]

?

[charred cobalt]

?

[limpid shadow]

?

[slender falcon]

i think thats related to the bot edit page issue

[limpid shadow]

can you also open it?

[limpid shadow]

@odd galleon could you look into this?

[warped rapids]

@tawdry falcon can you send me your status text 😄 i love it

[tawdry falcon]

🙂

[odd galleon]

sure, what page is it again?

[tawdry falcon]

ﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞ✦--------------☾ -------------✦ﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞﱞ

[warped rapids]

thx

[boreal lake]

@limpid shadow open what exactly?

[limpid shadow]

edit bot/edit server

[odd galleon]

alright

[warped rapids]

❤️

[boreal lake]

yes

[limpid shadow]

can you open those?

[limpid shadow]

also message please

[winter rover]

why sometimes when i want to send a message the sent button doesnt work and i need to open disc again

[slender falcon]

this server isn't for discord support

[boreal lake]

so? xD

[winter rover]

:v

[limpid shadow]

oh ok

weird

[slender falcon]

this channel is for support relating to https://top.gg

[winter rover]

thanks

[long ferry]

feels like the whole premium functions broke together with the outage

[boreal lake]

[limpid shadow]

@cursive heath do you have time to check the config for the payment service?

[cursive heath]

i already updated it for the new pg @limpid shadow

if you mean that

xet told me some hours ago

[limpid shadow]

ah ok

could you check if there's any errors there?

[cursive heath]

he said it works

[limpid shadow]

he lying

[cursive heath]

no errors in console

[quartz willow]

wait payment service was working tho

[cursive heath]

wat

@limpid shadow yea idk logs look good, if there is an issue you might wanan poke ken since he wrote that i think or tell him to show errors so i can fix

[long ferry]

seems like something related to discord.gg/discord-developers

[sturdy swan]

@vague ermine Türkçe konuş

[cursive heath]

yea that is not related to top.gg

[limpid shadow]

then pls ping him cc @rustic needle

[slender falcon]

tfw literally every team member has been pinged here in the last 10 minutes

[limpid shadow]

technically

[rustic needle]

what's going on here

[limpid shadow]

subscriptions not worky

check message up

[cursive heath]

payment service seems to have issues but is not logging anything

[vague ermine]

aga sıkıntı şu kimlik eski olduğu için onay a giremedim

[hollow trellis]

whats going on

[sturdy swan]

top.gg ile ilgili birşey değil

[boreal lake]

[vague ermine]

tamam teşekkür ederim

[sturdy swan]

Hello @long ferry Can we talk in mp ?

[long ferry]

dms are open

[sturdy swan]

I cannot send you a message

[candid elm]

What is Voting credits?

[sterile zealot]

Hey, all reviews have been deleted from our Discordbot, what could be the reason for that?

[long ferry]

read #site-status

[slender falcon]

Its credit that can be used on auctions to buy the promoted tags across every available tag available at https://top.gg/tags and https://top.gg/servers/tags You can find out more here: https://top.gg/advertise

[sterile zealot]

Thanks!

[heady harness]

why my server is not listed

[glass carbon]

Is it a support server for anti spam?

[limpid fractal]

Not here no

Click the support server button on the bot page

[sturdy swan]

hello, i receive an avertising in dm

[slender falcon]

DM it to a moderator

[sturdy swan]

?

[slender falcon]

DM a moderator with the proof + id

[sturdy swan]

okay

[arctic whale]

I happened to be the lucky one

[slender falcon]

[amber plume]

how do you ping a role w id

[heady harness]

help meee

[amber plume]

wit hteh role id

[slender falcon]

@amber plume <@&id>

[amber plume]

like for users its ok

tysm

[broken cradle]

hey uh, am i required to stay in this server in-order to keep my bot online (and on top.gg)? theres someone else here who I am afraid of spying on me and since we are in a mutual server they can see my status n stuff

[slender falcon]

np

[slender falcon]

you dont have to be here for the bot to be listed

[broken cradle]

thank you

[violet eagle]

@slender falcon your doing a good job as a support mod

[slender falcon]

np

[slender falcon]

Im not a support mod lol

just trying to be helpful

[sturdy swan]

[violet eagle]

I mean yeah

Better then a support mod lmao

[slender falcon]

well no, I just have more time than most

[violet eagle]

Yep technically

You should get a support mod role tbh

[slender falcon]

I'll have to wait for applications like everyone else

[sturdy swan]

there is no support mod role

[slender falcon]

XD

[violet eagle]

Yeah

[eager mauve]

The Mod team are all friendos with each other and that's so kewl :D

[sturdy swan]

discord please send messages more fast

[violet eagle]

I'm gonna apply for bot reviewing that's the only thing I'm good at

[long ferry]

Bot-Reviewer applications are closed

[violet eagle]

I know

After it opens again

[heady harness]

help me helloo

[rain kestrel]

oka

y

so someone just added me

and told me to join the vc

and then ear raped me

can the mods that care of that dude?

[sturdy swan]

how can I see my bot's site?

[slender falcon]

Just don't join the VC next time

also dont add people you dont know

[rain kestrel]

E

[heady harness]

1.2k

[sturdy swan]

how can I see my bot's site?

[slender falcon]

Searching "members" wont work

try searching the actual name

[sturdy swan]

??

[sturdy swan]

when will they be reopened?

[slender falcon]

Afaik its known that search has issues currently

[heady harness]

[long ferry]

There isn't going to be any for a while, there was one just recently

there will be announcements if they reopen

[vernal moon]

How do i get the Gread bot for Brawlhalla/

[sturdy swan]

how can I see my bot's site????

okay

[slender falcon]

search for a brawlhalla bot on top.gg

[vernal moon]

whats the lin?

[rain kestrel]

lol dude idc that he did it to me

[vernal moon]

ok

[rain kestrel]

i just dont want him to do it to other users

[slender falcon]

generally its common sense not to add people you dont know

anyway

[vernal moon]

I cant find Gerad

[rain kestrel]

i didnt accept him

because he is in this server

he could call and stuff

E

[slender falcon]

Yes, but its not in this server

so mods cant really do anything

[vernal moon]

can someone dm me the link for the Gerad bot?

[rain kestrel]

@slender falcon the user is in here tho

E

[heady harness]

"Why is my server not listed?" I still do not get the answer to my question

[zinc oracle]

people have answered you. search is broken.

[lethal sky]

hello can u help me configure the invite tracker bot ? :<

[heady harness]

[slender falcon]

Doesn't matter. It didn't happen in this server. Therefore nothing will be done

[orchid dove]

What does this mean?

[rain kestrel]

welp i tried my best, ty tho

[slender falcon]

unless they also DM advertised

[cold topaz]

Are the “some data loss on reviews” will be back or they will be gone forever?

[zinc oracle]

gone forever

[slender falcon]

gone forever