#support
1 messages · Page 255 of 1
Its being fixed, you just wait
the dev will fix it
k
thanks
No problem
pls tell me when its solved lol
How can I add members + bot
Huh
he’s asking you to only speak about topics related to top.gg
what you asked for help about isnt
add bots where
Bruh
you need to sign into top.gg with your discord login to add bots to the page
if that’s what you’re asking
I am singed in
okay
Oop
hi is someone able to help me out
im trying to edit a server that is not published yet, this error pops up, i cant delete it to re add it
having the same problem
Idk its been a while
@sacred vortex
most cant
I've reported it up
its being fixed
oh..so its an error..
how to become a staff here?
You can apply when we open up apps which will be posted in #announcements
oh is that why the percentage hasn’t changed yet for my bot queue 😅
Damn it
that idk
oh..
i just added my new bot yesterday
Wait time is 1-2 weeks or more. Though it’s not going up, it’s still becoming closer to being reviewed most likely
oh i added it s few days ago and it’s been going up 10% everyday but it hasn’t changed in over 24 hours
idk tho
yeah last time i added a bot it took about 5 days for it to be recognized
I have a problem here
same error with me as well
So basically I have a server, and I added it to https://top.gg, and then when I wanted to edit my server in https://top.gg...
well
this happened
Issue is known and has been reported
ohh ok
Sorry, simple question: other owners of my bot can edit that?
yes
Ok thank's
So is it fixed yet?
No status on when it’ll be fixed
Hey where can we use credits
You may use credits at auctions. You can apply here: https://top.gg/advertise
Spice up your Discord experience with our diverse range of Discord bots
i am getting a msg 403 Unauthorized how to fix this problem
Known issue, it has been reported and there is no status on when it’ll be fixed
I can't add my discord server to the server list. It keeps saying error
how to get credits?
so now what?
You just wait until fixed
Ok :(
What things it takes to accept my bot?
Accept my bot in this server i mean
oh
they stopped adding bots.
Fuck...
birşey sorabilirmiyim
Can't seem to edit my server to make it public, it keeps giving me a 403 error. Anyone know how to fix this?
@fathom flume known issue and has been reported. Best thing to do is just wait until fixed
You can't rn
Why
There is a problem
Why
Its solving rn
Okk
I believe the bot portion is fine, let me check real quick
Yep seems fine for me. https://top.gg/bot/new @sturdy swan
I do that
hey I added the bot to my server to have it listed up on the server part on top.gg well it's saying I can't edit it
Known issue
@sturdy swan you can't
@neat barn thanks
oh is it also a known issue that I'm seeing a bunch of my old servers that I've deleted and left?
Im not sure
We are not sure
Can you also pay with the credits you got from voting?
Without having paypal etc.
Credits can only be used towards auctions, so if you’re talking about auctions then yes
great
is there a ETA when the server edit error should be fixed
hi
No status atm
at C:\Users\Dom\Desktop\projekty\Xibbly2\Xibbly_modules\DiscordBot\utils\starboardAdd.js:22:45
at Map.find (C:\Users\Dom\Desktop\projekty\Xibbly2\node_modules\@discordjs\collection\dist\index.js:161:17)
at module.exports (C:\Users\Dom\Desktop\projekty\Xibbly2\Xibbly_modules\DiscordBot\utils\starboardAdd.js:22:23)
at processTicksAndRejections (internal/process/task_queues.js:97:5)
(node:9948) UnhandledPromiseRejectionWarning: Unhandled promise rejection. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). To terminate the node process on unhandled promise rejection, use the CLI flag `--unhandled-rejections=strict` (see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). (rejection id: 1)
(node:9948) [DEP0018] DeprecationWarning: Unhandled promise rejections are deprecated. In the future, promise rejections that are not handled will terminate the Node.js process with a non-zero exit code.```
const msg = fetch.find(m => m.embeds[0].footer.text.startsWith('⭐') && m.embeds[0].footer.text.endsWith(message.id))```
Thanks. 👍
ok
what wrong?
Known issue
Not able to add my server
why
When this will be fix btw @neat barn
Not sure
@sturdy swan we are not sure
is it fixed?
Most likely not
@hollow helm known issue
You are just not able to edit that server
Nevermind it's still an issue
It had the issue of timing out when trying to edit your server, guess you'll have to wait till it's fixed
ok
Hello
How many days will it take for the bot to be added after approval
check pins
oh wait
idk
prapanu most likely give it a week or so
becuz my friend added his, and after approval it took around a day or two to see it
Nope, it should take a few hours to have your bot indexed on the site
oh really
After approval
it appeared a bit late for my friend
oh ok thanks
Ohh
ik
You are not giving enough information you are simply asking for the code to a progress bar.
You should provide:
code you tried or at least background info
if you wanted text progress bar or image progress bar
Im not sure if you want something like:
[#########------]
or just the percentage
However, Im assuming youre saying text so you would need a formula but you can also just use a package called progress
ohh
not coding
Delends on queue time in pins
How yo use tacoshak bot
@sturdy swan wrong server
@long ferry i think soo
What need to do, if when I press the edit button of server in my profile, I got this error?
Known issue atm @hazy forum
@swift flame
read what i said above your message
k
Is it known that im getting a 403 error on my bot too?
no thats not lol
though it does work for me
Can you edit bots when it’s approved?
yes
K
What if a user changed the invite of their bot to an admin invite?
i found a bot doing that though, and it does not requires it
i think im going to report it

that's not an issue
that's fine
Ok look
I use the invite button from top.gg
The invite button goes to the authorize page, where it says authorize with admin.
What is the vanity for this server
Nope
hi, how do i get my bot to update details on the top.gg website? it says its in 0 servers but i know its in more
Cant review bots as when I click "post review" I receive a time out error on my browser (chrome)
more precisely "gateway time-out"
is it fixed now?
if youre talking to me id say not yet cus I just tried again 
that's normal
Lmao
Lag bruh
excus me
i want to ask something
i just want to edit my server info in top.gg, but have some problem. how can i solve it?
known issue
This pops up once i click on the edit button .. after adding DSL bot to my server .. seeking help ..
Oof
known issue too @wooden cape
Log in
Help required .. not if its knows or not .. plz nd thanks
yeah just be patient
ok ..
we hope u guys resolve it .. nd ping us back who cant proceed due to this issue @long ferry
i want to pair my server with dbl bot, to track the voters, but have a problem with that
Yea?
okay i will wait
so... what should we do now?
It’s not a error your bot isn’t approved smh
It’s not a error your bot isn’t approved smh
thanks before 🙏🏻
let me know .. wat i need to do from my end .. or if ther is something needs to be done from ur end ..
So how much time will it take?
we do not know yet
@fickle tartan they're referring to top.gg/servers, not bots https://cdn.hopefuls.de/sgo7
Pls let me know if its fixed
Then idk
as i said before, patience is needed atm, the Team is probably working on a fix
Yes
so I changed my bots name in the dev portal, will it change in top.gg too?
What is voting credit
Ask hope
ok
@long ferry
This is my bot
Yes?
when it is aproved?
see the progress bar
i made it 2 weeks ago
DK

Mate idk it my take 1year 1month
1 month same
1 YEAR?!?!
Yes?
lmfao
it took nearly a week for me
Same
lucky
Nothing
so why it take so long
It just being tested
oh ok
Then idk
Dats why
how many cmds has ur bot
idk
Me 1k
Hey remember this is for support
i suggest you reading over #rules-and-info again btw
it have adminstractor
Make sure your bot follows all of the #rules-and-info
The wait time is not us reviewing it, you wait because the queue is large. It’s like lining up for a roller coaster. Takes 2 hours to wait, 2 minutes to ride it.
it is
@serene pasture i just highly suggest you read over the rules again, according to your screenshot https://cdn.hopefuls.de/JIve
Server editing is having issues atm
I went to the website and when I tried to edit the ser-
okay
;w;
ty for telling me
Just be patient for now 
kk
Sometime i tap on voting button and then ads then it stuck in Votting....
ads for voting?
i understand you guys need money and all but that's ridiculous, you've lost so many bot devs from supporting the vote feature for that
@Griefs#9476
There is a rule in the universe that everyone must follow
Anything discord related is never normal
lol
^
if you dont like ads, just buy premium
great response
just tried to list my server and getting 403 when trying to edit the page like it says in the instructions
at least allow bot devs that have premium to remove ads from their pages
that would be worth it to actually buy premium
There are issues with server editing @sturdy swan
Then there would basically be no ads, if all devs disabled them.
but that means all devs would be paying for premium
There are users who wish to support both the website and the developer
if they do not wish to do either of them, then they can freely use adblock
this will impact both top.gg and the developer if they wish to use voting credits, as they do not get any money when you vote with adblock iirc
The ads bypasses my adblock
My adblock works perfectly for that, but i decided to get premium instead
why cant i edit my server? it says this when i try add it
Known issue atm Flare
aight
login?
oh
ok
smh
oh, i did not realise developers were offered an exchange for votes
in that case, im not complaining lmao
If you watch ads before you vote, developers gain so called "voting credit", which they can use in auctions to promote their bot
Well it is it’s just not redeemable
That might be lowered in the future maybe
who knows
either way i got +30 usd to auction which i will put it all into the bot once its verified since it cant accept anymore guilds

100 guilds? congrats, that's a pretty big milestone
250*
and ye thanks :)
Why is this deprecated?
It wasn't really used and the Team decided to remove it because of that
Makes sense. You can always tell others what library you are usin' in the description field
There’s an issue with editing servers at the moment, please await a fix
Yes?
do you accept bots like a trading bot
it also have verification process aand stuff
the fuck you tell me i have so many IP addresses logged in my bot analytics
i cant edit my discord sever to add the invite code
if i want to edit my server my profil to put it on top.gg i get an error (error 403)
yo same
i tried it 10 times already but it gives me the error every time
I apply for advertising just wanted to know provided your bot is "good" how many people would you say actually invite your bot through advertising?
Well it depends what you bid on
And if it suits your bot etc
If you bid correctly you will get results
is my bot going to get banned if it does not get verified?
No of course not
Though it is good if you try to follow #rules-and-info on your bot from the beginning on
makes your bot get approved faster than having multiple tries
How do I use DSL
I have only just put my server an there so I don’t know what it does
editing servers is currently broken, but once it works again, you should be able to do so in https://top.gg/servers/me
You mean I will get told what top.gg thinks I will get?
No
I just want to know how well advertising works kinda
It depends on what tag you bid for
where i get top gg token?
I apply to advertising how long does it take?
@sturdy swan you will also gain access to stats of these tags, but that's something i can only tell you once you get access to auctions
around 2-3 weeks i think
k ty
can i put token in config.json?
probably, depends on your code
I put someone from a server as 2nd creator but he didn't help with anything how do i remove him from the bot's creator
@long ferry is there a top.gg API so I can add a system when someone votes the bot can give a reward
yes, read the topic of #topgg-api
just remove their id from the list of owners
How?
in this field https://cdn.hopefuls.de/x2LG
remove their id
then submit, it should then remove him
Thanks
Hello
Botum dün bir çok yetkili tarafından kontrol edildi ancak ne onaylandı ne red edildi unutuldumu botum?
hello. i have server and im added it to top. gg i have question. howcan i earn money from top. gg
Yeah wasn't referring to you, discords caching bad
If I apply for auctions as product, will I get to bid on my bot aswell?
There was no message from the private that it was approved or rejected
You cannot earn money on top.gg. If you're referring to voting credits, you can only use them in auctions
Yeah you should be able to
Alright thanks
what is the auctions
it just appears to be edited but in the command log it appears that you are testing it
Which bot id
782666829822165012
i have post it, but no support reply
Just wait for someone
There is no problem, right? @long ferry
Don't think so
is possible if i used second bot to test my bot in top gg?
with put top.gg token into second bot?
Hello i use this
name: 'ping',
description: 'ping pong!'
}})
And i have this error.
Request to use token, but token was unavailable to the client
Can you help me ?
Hi if my bot gets approved how will ik?
@long ferry I keep waiting then
I need to edit the description of my server
Im trying to edit my server om top gg but I keep getting an error
me too
i can't
it says 403 error
me too
why dont you have a profile pic
ok
is possible if i used second bot to test my bot in top gg?
with put top.gg token into second bot?
and no one will help 😄
No one is helping
Hellp
Known issue and is being worked on
can you spick persian ?
how can i earn money with server?
each token is unique to each bot
you cannot run 2 different bots with one token
but you can run with 2 different tokens
i mean token from top.gg
not bot token
but i need to code into my bot in topgg, right?
how can i put server count on my bot webpage?
the only thing you setup in top.gg is the webhook url and the authentication field
everything else must be done in your code
i try this, but didn't works #topgg-api message
i'm trying to add my server to top.gg, i've added the bot to my server and when i click "edit" i get this message.
^^^ I have the same issue
same
that's not about voting webhook, that's about server count api
which has 0 configuration at top.gg dashboard
?
but when i change to hasVote, the command still didn't work. error log dbl not function
webhook is important?
same
same
i went to add my new server to top and it won't let me.
when i go to edit it, it says there's an error.
yes that's the problem i have
._.
if someone can @ me when its fixed or how to fix it pls
Its a known issue
There will be a fix whenever possible
@soft jolt and @north lagoon so please be patient until it is fixed.
ok
Hi
Hey, whenever I try to edit my server on top.gg, it won't work, this is what it shows.
Known issue and is being fixed
Thank you!
Can you tell me how much time is left to end? And he's been at 20% since yesterday ...
@sturdy swan read this
hye bij
Bongok la.. sampai sini eh😂
Weh hahaha

hi
Hi I authorized the bot to invite my server and it still says unauthorized. What should I do?
I need to edit the description to my server
It's a known issue and is being worked on
Why dsl is offline in my server?
I tried to do edit to me server
should a question regarding css in the detailed description be put in #topgg-api or here?
ok thanks
use it for auctions...
edit button discord servers
Auctions? What is it?
i cant vote on top,gg for dank memer the ads dont load
I am unable to do
nvm
how do you get the bot to join a channel
I'm getting a 403 error, why?
^im talking about $botify
@sudden pasture @midnight helm @gilded hatch known issue. It has been reported
Ok
ok
how do i get $botify to join a channel
will the discord developer badge ever return?
Not the channel to ask that question in, but no that badge will not return
Can do you remove me the Auctions Alpha Tester role ?
ty my bad
Why can't I go to my server settings?
Known issue
I am getting 403 too
It’s a known issue
It will be fixed as soon as possible
As of now there is nothing anyone can do.
thx

I will take it from u
There's nothing to see
But giving less star without writing anything is affecting my bot rating.
Of course he need a reason to give it less stars If he dont have any reason then why did he put less stars
Is it ok to make it so my bot deletes links
A fix for the 403 issue for server editing was just deployed and should now be live
make sure to hard refresh once to not have the old response cached
what the meaning of this?
https://top.gg/bot/:ID/webhooks
What If I want to remove a review which has less stars but no valid reason. It has no text so I cant flag
your bot reviews currently don't and won't be affecting your search ranking until we've added all the necessary features to it like sorting and pagination
so don't worry about it too much rn
I have a question
Is making it so my deletes links that people send is against the rules
I made my bot do that to stop people sending porn links
Moderation is not breaking rules
K
You can add checks if the link was sent in a non-nsfw channel then delete and of-course give server admins the ability to toggle this setting whether they want to remove links or not. Because there are some server made only for nsfw things but all the channels are non-nsfw
Well I don’t know how to really
then learn it
K
what i need to put on this field?
bot eklenmiş ztn
sanırım
ing yetmio
ŞSFSŞFŞSDFSFŞ
Türk yetkili yokmu la
ing yetmio
çeviride düzgün çevirmio kime sorcam ben
Bot eklenmiş zaten
I see
what different hasVoted and getVotes?
hasVoted checks if that particular User ID has voted
getVotes gets your last 1000 votes
from that cycle
Ok
what does the DSL bot do?
sry.
If you want to add your server in top.gg that bot has to be in your server thats it
and you need 1000 members to add right?
No
I dont know. I have added my server few months ago and It has only 200 members
then what are the reqs for adding your server
None
Nothing just add DSL in your server
oop ok I think I'll add it then
@long ferry
yes?
all members role add is forbidden ?
What does it mean if done without delay
well just with delay, not set the roles all at once
as this can cause your bot to get ratelimited
whats the prefix?
you're probably in the wrong server
Why isn’t my bot’s pfp showing?
well how do I add my server?
press "refresh data" on your bot page
thanks
Thanks!
yeah
idk what hapenned
me neither
@long ferry So if I make it take a little longer it's not forbidden
same thing happenned to dyno
it should respect the ratelimit guidelines, these are mentioned on the developers docs on the discord developers portal
@sturdy swan editing servers is currently a known issue
oh ok
ok thank
I got the same thing
read that @sudden pasture
Hello
yo?
hi
Dsl botunun komutlari ne
Once migrated, i don't think you can remove it again
I see the thing is it removed the other creator from bot page @long ferry
When I shifted to team
they're still there?
They are in team but in creator it just show my name
So I would better shift back to old ways
Kyoyu is not online I will just dm him
YES
You can't.
o
only the long description supports html and css.
You can ask in #development for that.
Whaaaaaa
Is the DSL bot in your server?
try to wait a few minutes, then refresh the page, and try again. sometimes it takes a bit for it to index the server
Ok
How to I refresh page?
Then re do it?
not working
Same with me a
^
could be there's still an issue going on tbh ¯_(ツ)_/¯
Well it's also "Your fault" you can't add your server then? 😛
ok
Yea ik
There were issues earlier with the server page, so I'm assuming the team is still working to stabilise the platform at the moment.
juicy server lmaoo
Yes, you'd select which role they get when they vote, in this list.
idk
Dats in the bot? Not the server list
That is a list of roles the bot can see on your server.
Dsl komutu neeee
the bot was already in the discord server.
is a server with transphobic staff against top.gg tos or anything cos
i wanna report one 👀
use the report button then
oh cool didnt know that was a thing lmao
Hello
I mean, it might not be against top.gg tos but it’s still probably something that’d get action taken against the server
site reports are often quite slow from what I’ve heard
I want to put background to my Bot in top gg
try dming a mod
I bet they’d care
i'll try ig
<@&304313580025544704> I want to put background to my Bot in top gg How to
-atmods
@cunning hornet
Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.
Here are some examples of emergencies:
- Raids / Multiple members mass spamming.
- Severe disruption of Discord's ToS (NSFW content, etc)
- Anything that requires more than 2 moderators to handle.
bruh
also you cant right now
it's a certification perk but certification is closed right now
how do I add @small lantern to my server?
Thanks
thx
my poop is blue
dls prefix ?
Can any one tell how to add server count in bot dashboard
how i can resolve
@small lantern prefix ??
i couldn't submit my server its showing gateway timeout
@long ferry Can any one tell how to add server count in bot dashboard
Report Bot
Your bot is waiting for approval!
Your bot is 0% close to being reviewed. When your bot is accepted or declined you will receive a DM from Luca in our Discord server.
Please check the pins of the #support channel to learn when your bot* what
can't really help you with it
oh wait
Why
@sturdy swan https://top.gg/api/docs
can u help me
that's a known issue @mighty raft
How to do it
read the stuff on the website there
how to fix it
You will have to be patient for now
ok
doesn't have a prefix
what command
-ping
@long ferry didn't find it please help by some steps
Hi there
@long ferry but i have never learn about api
Does anyone speak Turkish?
How did you make your bot then? Your Bot library is a api too technically
can someone help me please
Hello! I put on you site my discord server and idk if i can do something more grow it. Can you help me with some tips? Please
Yea?
Hello?
türk müsün
@sturdy swan you okay to help me
oh be botu nası onaylatacam biliyonmu
CAN YOU TALK IN DM?
how to resolve
The server id you include must be a server in discord server list
<@&695153281105920070> I've asked for help, but I'm very disappointed with the level of customer service
-atmods (technically wrong role but same thing applies)
@fallow lance
Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.
Here are some examples of emergencies:
- Raids / Multiple members mass spamming.
- Severe disruption of Discord's ToS (NSFW content, etc)
- Anything that requires more than 2 moderators to handle.
@fallow lance It's a known issue and is being worked on rn
Failed to fetch invite. (Server error, please try again or contact the administrators)
Ok, so is it working okay for me?
what is this error?
You know what I loving doing
Known issue and is being worked on
Just going through the mod logs to see why people bots were declined
Error:
Make sure the Discord Server List bot is added to your server. Contact administrators if this keeps happening.
how i can reolve
Entertaining af
Same here look Error:
Make sure the Discord Server List bot is added to your server. Contact administrators if this keeps happening.
@fallow lance @green heart It's a known issue and is being worked on
this is a known issue too?
/help
It's the same issue
Is the bot in the you’re server?
@blissful cargo As I mentioned multiple times it's a known issue
@blissful cargo yes and I have checked permissions
ok
still what xignotic said
It should still show up even if it doesn’t save
what???
It isn't possible to publish it right now
you can’t publish because of the error
ah ok
@fallow lance Servers take an hour to show up after being published, if it isn't published you need to wait till the issue is resolved
It's a global issue with all servers, it's an issue with recent changes with the bot which causes this error
Alrightly
also xig, dsl dead
Thank you 🙂
-ping
Might've just removed the command
-help
No one really uses the discord server list
I thought this was general
Kk
you probably got ratelimited maybe
open up the developer console and look for any red text when pressing save
Botum ne zaman onaylanır?
how do i do that?
ctrl+shift+i
When will my bot get approved?
or open inspect element on your browser
read pins
Where does he write
Is the bot you're testing the webhook on approved already?
yes
I haven’t been able to edit my server description for over a day now.. each time it’s a different error
when will this get fixed
it's known, patience is the key
Why have 403 been more frequent recently
My bot's approval has been confirmed 20% in 2 days and some people get approved in 1 day
It’s just an issue happening right now
Show me at least one person whose bot was approved in a day
My friend said that a message has passed after 1 day.
My bot has been checked for 2 days but neither approval nor denied is there a problem?
Whatever "passed" means in this case
Was it specifically reviewed in top.gg verification center?
yeah most likely just a weird error, try reloading the site or logging out and back in
yeap
O yüzden 1 hafta deniliyor
Botun açıklaması en az 300 istiyoya benimki 450 lerde ve türkçe random koymadım botun komutlarını koydum
Well then you wait until it's actually reviewed. There could've been an issue/inquiry a bot reviewer or a moderator had to handle
Tüm komutları mı koydun?
why is it like this? i cannot add line breaks or smth bc at those starts i put an enter and it's apparently just one line in there, why?
Cohu komutunu koydum
use html or markdown
Also, good job on the misinformation. See pins in this channel for up-to-date wait times
1 week and 1 month are very different
i see 
Could it be because my bot is approved in 6 weeks, buddy?
k
When have you submitted your bot?
Review times used to be 4-8 weeks summer-autumn this year but saying that review takes a month-
Are you okay?
Check your DMs with Luca
Search your bot's ID in #logs
Upss
Your most recent bot submission was 7 days ago. The wait time is around 1 week or more at this time.
24.10.2020 approved time sorry my bad
@sturdy swan en az 600 yapiyimmi şuan 450 lerde
300 yeter bile
you should be able to edit now
although there are issues creating invites rn, still fixing that
the search feature filters through words in your short description, your bot name ofc and the tags you're using
put them in your bot description
@sturdy swan
in that case, based on it's vote count, mine should show up second on the search "space", but it is not, this is my short desc:
A perfect bot for everything space! | Nasa API | space trivia | SpaceX | rocket models, planets, and star info | And many, many more!!!```
not particularly, how the bots are sorted is pretty much unknown
if you go to https://top.gg/search?q=space, all of them are sorted in order of votes
is this a case of correlation does not imply causation?
i can only tell you what i know about it
ok, thanks
Is there anyway to check the progress of my chatbot's approval?
How?
Does my chatbot needs to be verified by discord to be approved to be listed on top.gg?
No
I was just curious, it was over 4 days since my chatbot is added to queue and pending for approval on top.gg
it takes up to 1 -2 weeks

For example: My bot 3 years ago took just about 2 days to be approved due to the bot queue being much much shorter. Since more people are making bots, it takes longer to be in the queue








