#support

1 messages · Page 234 of 1

autumn igloo
#

6 and under me 29

rain kestrel
#

it will happened today? next month? i really dont know, my first time redeeming.

long ferry
#

soon ™️

rain kestrel
#

okay ™️

autumn igloo
#

Aurel#0001 since it looks like you know allot, do you know why it's possible or is this a bug?

sturdy swan
#

Hi

I had a problem that the rating was 142
But it is now 1
I have proof of that
Please reply at the earliest time

https://top.gg/bot/767632921544097832

long ferry
#

votes reset @sturdy swan

sturdy swan
#

Why

long ferry
#

@autumn igloo someone said that if another person votes after the reset, the bots/servers vote reset

#

@sturdy swan because votes reset monthly, always has been a thing

sturdy swan
#

Every month the vote is repeated ??

long ferry
#

every month the votes reset, yes

sturdy swan
#

thanks for your time

autumn igloo
#

But that is not working correctly I guess, maby someone can take a look at it.

long ferry
#

It's not a bug, just let it rest for a bit

#

It will update eventually

autumn igloo
#

i will 👍

zinc forge
#

Why I can't add the Discord Library I use to create my other bot in top.gg??

#

Did they remove it?

long ferry
#

Best is to read the documentation to see if you missed anything

zinc forge
south patrol
#

Do I just put $15 in and then it takes that from me credits ?

#

My *

zinc forge
long ferry
#

@zinc forge oh yeah the library field was deprecated

#

Not used anymore

sand ember
#

i changed bot's profile pic, but it isnt updated in the top.gg page still

zinc forge
#

But previous added bot still have the library, isn't it?

long ferry
#

Edit and submit on your bot page, it should update @sand ember

sand ember
#

k

long ferry
south patrol
#

Anyone gonna answer my god dang question

south patrol
#

I had 100 votes this month

#

now how do I use my credits ?

fluid oxide
#

read pins

#

of this channel

south patrol
#

So they aren’t available to use yet ?

fluid oxide
#

Yep

south patrol
#

ok

rain kestrel
#

can a staff member remove a user review, someone reviewed one of my bots, and he gave it 2 stars because he dont know how to use the bot, i guess he dont know how to type w!help like the status says, and its keeping my rate low.

fluid oxide
#

flag it for review.

woven peak
#

will voting credits be redeemed to paypal or any payment method or to current aucations system?

fluid oxide
#

current auction system

long ferry
fluid oxide
#

tf?

sturdy swan
#

nth

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just testing sharex

fluid oxide
#

not here

sturdy swan
#

thats why i deleted

#

bye

bright anvil
#

what happened to Members+ bot

cobalt sleet
#

You'd have to ask in their support server. This is top.gg.

icy stone
stoic herald
#

My bot was having 125 vote not it have 1

#

;-;

fluid oxide
#

Votes reset each month

stoic herald
#

...

#

What logic is in

#

Eh

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Ok

fluid oxide
#

Because we don't want bots with 32239059502350759032

#

votes breaking the bot pages

errant isle
#

hello

#

i need support

sturdy swan
#

What do you need?

errant isle
#

im trying to add webhooks on top.gg DBL vote bot send me in private url and token but im try to add top.gg saying''There was a problem saving the webhook''.

sturdy swan
#

Are you adding to a server or a bot

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(webhook)

errant isle
#

yeah im adding webhook but it gives an error

sturdy swan
#

You are adding to a server or a bot

errant isle
#

and?

sturdy swan
#

🤦‍♂️

sturdy swan
#

yes 🤦‍♂️

frank void
sturdy swan
#

@tranquil yacht Efendim Link atınca embed çıkıyordu o düzelmiş tşk

quasi ledge
#

How to add a top.gg approved bot to this server?

tacit zodiac
#

We don't add bots anymore here

quasi ledge
#

Ok

#

And

#

What are Vimeo tutorials like?

lucid socket
#

where can i get the webhookAuth? password

long ferry
#

That's something you can define yourself

quasi ledge
jaunty python
#

türk mod var mı

hollow prawn
jaunty python
#

@tranquil yacht baksana

#

soru sorucam kardeş?

hollow prawn
#

oke

jaunty python
#

ay içi kullanamadım

#

ay sonunu bekledim

#

kurtar düğmesi geldi

#

ama çalışmıyor

#

nasıl kullanıcam yardım eder misiniz lütfen

tranquil yacht
#

Çalışmıyor o sistem daha, çekilebilen bir para değil zaten söyleyeyim de

hollow prawn
#

@tranquil yacht

jaunty python
#

yani kullanamam dimi

#

bids falan basamam onunla

hollow prawn
#

gün içinde onaylanirmi

tranquil yacht
#

Bids sistemi için o sadece

#

Çalışmıyor şimdilik

jaunty python
#

tamam sağol

#

çalışınca duyuru atılacak mı?

hollow prawn
#

@jaunty python bids ne işe yarior

humble eagle
jaunty python
#

botu öne çıkarıyor

#

para ile

hollow prawn
#

hmm oke

humble eagle
#

Açık arttırma

hollow prawn
#

@humble eagle

#

bi bakarmisn

humble eagle
#

etiketleyip bakarmısın demek yerine direk sorsan

hollow prawn
humble eagle
#

bilmem

hollow prawn
#

xd

#

tamam saol

sturdy swan
#

been auctionsa bişeler yaptımda

#

hala bişe olmadı

#

en son luca dün mesaj attı yaptığımda bidaha gelmedi bi mesaj

humble eagle
#

Onayı beklemelisin

heavy timber
#

oh

#

now

sturdy swan
#

@sturdy swan wrong server

#

Nope its not

#

Join their support server

long ferry
#

press join support server

tranquil yacht
#

Bu sıranın gidişatına bağlı

long ferry
tranquil yacht
#

%90’a ulaştıktan sonra 3-4 güne kadar uzayabilir

humble eagle
#

Karen can we get -wrongserver for @sturdy swan

tranquil yacht
#

-wrongserver @sturdy swan

wild stoneBOT
#

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Join Support Server, then we can't help you. Sorry :(

humble eagle
#
long ferry
#

that vanity url is op

grim sand
#

after change server icon, the vote will reset?

humble eagle
#

no?

grim sand
#

back to 1 vote..in website..after change the server icon

sturdy swan
#

Votes reset every month

long ferry
#

If your bot pages updates in some way after a vote reset, the vote count will update

grim sand
#

thanks bow

long ferry
#

Dude

#

ask in their support server like we told you

silk flax
#

what

dreamy willow
#

hi cheat

silk flax
#

this guy is joking right?

severe cobalt
#

hello, is thr any moderators available?

#

i have something to ask

long ferry
#

You can also ask here ThumbsUp

severe cobalt
#

Bunch ^

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it shows N/A

long ferry
severe cobalt
#

ahh i see i see thankuu aurel 🙂

long ferry
hollow prawn
tranquil yacht
#

sıra büyük olduğu için %90 sıranın en üstü olmuyor pek

sturdy swan
tranquil yacht
#

yani senin önünde 100'den fazla bot olabilir

#

-verifybot @sturdy swan

wild stoneBOT
#

@sturdy swan

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. On October 7, 2020, bots with 100 servers or more that are not verified will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

We cannot provide support on how to get your bot verified.

sturdy swan
#

yea i meat the requirments

tranquil yacht
#

We don't provide support about that

#

join the Discord Developers server

hollow prawn
sturdy swan
#

could you link me dat?

tranquil yacht
#

it's literally on the embed I sent you above...

shrewd blade
#

how to get the certified badge in top.gg for our bot?

long ferry
#

you cant

#

it's deprecated

shrewd blade
#

F

sturdy swan
shrewd blade
#

and uh, is it allowed to the bot to have logs of the server it joins/leaves in a public channel?

ionic pike
#

in the part of: detailed description of your bot is to put the entire code of my bot?

ionic pike
#

o. what i put

long ferry
#

information about your bot

ionic pike
long ferry
#

not the code

shrewd blade
#

just include what commands/features it has

ionic pike
#

I can put the bot commands

long ferry
#

detailed description means: informational stuff about your bot

#

such as commands, plans, requirements etc

#

not your code

ionic pike
#

humm ok ok

#

tnks

proper onyx
#

(already asked in #general but nvm)
will my bot be declined if there is a github link in the info-command which wont work because the repo is private until the bot gets approved?

shrewd blade
#

like I have a channel of logs
and whenever the bot joins a server it will send an embed providing info of the server name server total users and server region
same goes for whenever the bot leaves the server
Is this allowed tho

long ferry
#

Best is to keep that in a private channel imo

ionic pike
#

can I put the descriptions in Portuguese?

long ferry
#

probably falls under the rule of listing your servers with a public command

long ferry
#

every language is welcome

ionic pike
#

ok

long ferry
#

as long as it's informational

shrewd blade
ionic pike
#

the bot support server. it's also portuguese

ionic pike
#

so...

proper onyx
#

alright tyvm

long ferry
#

Yeah that's not an issue, the bot reviewers will review your bot with a translator presumably

fringe umbra
#

Someone is banned From this server how can I see his ban reason using is userid.

tacit zodiac
unborn laurel
#

Hey,
If someone made an inapropriate downscore, what can I do?

long ferry
#

You can flag it if you feel like it's violating the Review Guidelines -> https://support.top.gg/hc/en-us/articles/360058534673

long ferry
unborn laurel
#

I replied it, but can I do anything against users who downscore without reading?

long ferry
unborn laurel
#

thank you, but if it doesn't break anything, just a "out of blue downscore" without any feedbacks?

strong anvil
#

I used 🔴🟢⚪
I it showed this error:
DiscordAPIError: Unknown Emoji

cold berry
#

Try with these:

#

🔴🟢⚪

versed basin
#

how to host a bot 24/7?

rain pendant
#

Is there any rules in regards to asking for reviews?

say I was to host a giveaway, but a requirement would be to review the bot dosent matter if its positive or negative would it be fine?

rain pendant
sturdy swan
#

What is vote credit

versed basin
shell kayak
#

how can I get a bot reviewer?

sturdy swan
rain pendant
wicked sparrow
#

@sturdy swan that last part is genuinely not helpful. You get boring credit that can only be used on our auctions. Read about it before you spread false information.

sturdy swan
wicked sparrow
wicked sparrow
shell kayak
#

ok, so I want to ask u, is this a hard job @wicked sparrow

#

?

strong anvil
deep sand
#

pls English

wicked sparrow
#

It’s like any job, hard-ish when you start and gets easier. Working with nice people nice environment. It’s voluntary remember 🙂

shell kayak
#

Nice, I woud like to try one day to "work" at this "company" 😉

cold berry
#

Try by pasting the emoji instead of :red_circle;

sturdy swan
#

\:emoji: should work if you're using a pc

strong anvil
#

Visual studio code translates it when I paste it.

glad dune
#

<@&304313580025544704> need help our server was listed on top.gg from 3 months ang getting votes upto 1000-1200 but still not visible in search box

tacit zodiac
#

-atmods

wild stoneBOT
#

Please do not mention (ping) more than one or two moderators for help, unless there is an emergency.

Here are some examples of emergencies:

  • Raids / Multiple members mass spamming.
  • Severe disruption of Discord's ToS (NSFW content, etc)
  • Anything that requires more than 2 moderators to handle.
strong anvil
#

I can't paste the emoji

wicked sparrow
#

If you guys are on about development please go to #development

tacit zodiac
#

@glad dune Can you send me your server name and id in DM's

glad dune
#

Okk

sinful leaf
#

how do I use the credits we won in the votes

strong anvil
wicked sparrow
#

This channel is for top.gg support only

oblique shard
#

I have decided to assemble a team to test my bot so I don't get denied again

tranquil yacht
#

😐

cunning nimbus
long ferry
unborn laurel
graceful pollen
#

Help. my friend found a hacking bot. This bot is top.gg and discord approved. Please help me. I have proof.

long ferry
#

press report

graceful pollen
#

?

#

okay

long ferry
#

press the report button on the page

#

enter the information about it such as proof etc

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then send

thin cape
long ferry
thin cape
#

i dont understand

#

._.

long ferry
#

Read it completely

thin cape
#

i reed

#

What are credits for?

#

What can I spend them on?

long ferry
#

Auctions

#

as the announcement says

sturdy swan
#

what is voting credit?

graceful pollen
long ferry
#

@graceful pollen not here, go to the report button

#

Please

graceful pollen
#

@long ferry I did

versed basin
#

@long ferry how to host a bot 24/7

sturdy swan
#

@versed basin vps

deft valve
#

What does voting credit do?

sturdy swan
#

@deft valve auctions

long ferry
deft valve
#

I did not fully understand

sturdy swan
#

what does bid for? @long ferry

hexed vessel
#

Arkadaşlar reklam kredilerimizi nasıl kullanıyoruz

misty mortar
#

türk varmı

hexed vessel
hazy fossil
#

If my bot gets approved, after the approval can I update the bot however I want or do I have to go through another approval?

sturdy swan
#

Nope

#

You can edit

#

Even its not approved

hazy fossil
#

I mean after the approval

orchid axle
sturdy swan
#

@misty mortar var

hazy fossil
#

Ok, thanks

hexed vessel
#

Arkadaşlar reklam kredilerimizi nasıl kullanıyoruz

brave pendant
#

Hi I'd like to report a bot with false server count advertised how do I go about it

long ferry
#

press report

brave pendant
#

Oh my bad, I didn't see it at first

hexed vessel
#

@sturdy swan

#

@sturdy swan

wicked sparrow
#

Why are you pinging the bots in the support channel

long ferry
#

rip that dude that got pinged

wicked sparrow
#

Keep this to support

hexed vessel
#

@tranquil yacht abi reklam kredilerimizi nasıl kullanıyoruz

tranquil yacht
#

Kullanamazsın şimdilik

hexed vessel
#

ne zaman kullanabiliriz

tranquil yacht
#

ne zaman özellik tam sunulursa adminler tarafından, en geç 15 gün içerisinde

hexed vessel
#

peki bot onaylama diye birşey var mı bu sunucuda

sinful quiver
#

i submit for an ad 6days ago, when will it take to get a respond?

long ferry
#

Just be patient

sturdy swan
#

so I saw other bots have a server count. And for me it says "N/A". How do I solve this? (sorry im new to top.gg)

sour path
#

Use our API to post your servercount

sturdy swan
#

Ok, i'll try that. Thanks!

sour path
#

You're welcome

thick bluff
#

Benim botum sırada %60 ne zaman %100 olur

sturdy swan
#

5-6

thick bluff
#

O noluo

#

?

sturdy swan
#

2-3 güne gelir haberi @thick bluff

thick bluff
#

Tmm

wanton current
#

Why does the top.gg website keep crashing every time I try to vote for a bot or server.angeryBOYE angeryBOYE

fast juniper
#

Prefix is Not Supporting And Not Working on my Channel

uneven tendon
#

yaw botum %90 da kaldı

sturdy swan
#

Bekle?

uneven tendon
#

peki

#

şasdasğdacşğsplad

#

sabırsızım

hardy tendon
#

Can someone help me how can i setup vote weebhook?

uneven tendon
#

ney

#

he

strong pawn
#

is there any counter bots that you guys recomend, like InviteManager but working

uneven tendon
#

bana da

hardy tendon
#

And can i ask why there is just 2 languanges 1- English 2- Turkish

#

Why not others?

strong pawn
#

to be honest why there is turkish

#

lmfao

wicked sparrow
#

Probably because Turkish is like the 2nd most used language on top.gg

strong pawn
#

well

is there any counter bots that you guys recomend, like InviteManager but working

wicked sparrow
#

You have to search our website

#

Or google

#

This channel is only for top.gg support 🙂

strong pawn
#

ok

wanton current
#

Why does the top.gg website keep crashing every time I try to vote for a bot or server.

wicked sparrow
#

What browser are you using

wanton current
#

Safari and google

long ferry
#

Try another browser

sturdy swan
long ferry
#

You need to post the stats yourself

sturdy swan
#

ohw ok

hard lava
#

When is the Credits update coming out>

winged oar
#

hey guys? im sorry to bother but i got a question/need a favor

wicked sparrow
#

Ask away

#

Don’t be afraid to just ask the question, speeds up the process

winged oar
#

is it alright if i ask for help on making a bot?

#

ive never made one before

polar maple
#

How can i invite my bot here?

fleet cosmos
native fjord
#

How to fix "servers"? is that it appears that it is at 1 when in reality it is at more than 50

wicked sparrow
#

I would recommend never inviting a bot with administrator also bots are not added here anymore

polar maple
#

is it possible?

long ferry
#

No

polar maple
#

and api reminds me of, i am top.gg api but it isnt displaying any guild count

long ferry
#

Literally read the documentation to know how to post your guild count

wicked sparrow
#

I already answered you about the inviting bots here, and also ^

polar maple
#

and applied it

long ferry
#

Then where's the problem if you posted it successfully

native fjord
polar maple
#

idk

long ferry
#

Read pins

wicked sparrow
calm cove
#

Must nsfw features be toggleable?

native fjord
wicked sparrow
#

You will need to use code yes

#

On the documentation you can select what library you are using and it will show you what you need

calm cove
#

Or just only in nsfw channels

wicked sparrow
native fjord
calm cove
#

Yessir

jagged knoll
#

Good day. My bot on the server is inactive. I am from Poland and the bot is a cart bot. Please help me

wicked sparrow
#

Is it showing as offline on the website @jagged knoll ? If so then when your bot is approved and the bot status update is out then you will be able to show it as online properly

native fjord
#

:v

jagged knoll
sturdy swan
halcyon bluff
#

Hey, Im using Twit package for a bot, where I want to limit the RTs to only user RTs and not replies and Third party RTs .. I've been using { follow } param, is there any alternative to achieve the required result

#

It's written in Node.js

sturdy swan
#

ohw okey

open quartz
#

My bot Alone X was approved but You don't add this server.

long ferry
#

they dont add it anymore

sturdy swan
#

Bots are no longer added to this server

indigo vigil
#

oh shit really

coral reef
#

Mhm

hard lava
long ferry
#

soon ™️

hard lava
#

pog

brittle pollen
#

Q

gloomy shell
#

If you read the pins, sometime this week

humble eagle
tacit zodiac
#

Yeah?

humble eagle
#

oh wait nvm

#

i thought it was an ad

tough cape
#

hello, I added the DSL bot in a new server and it did not create it's own role?

keen vessel
#

well if you didn't gave it any perm it doesn't create a role with the perms

rapid quail
#
  1. Any type of automated message without consent
wicked sparrow
#

Did you type a command

rapid quail
#

yes

wicked sparrow
#

For example !kick

#

Then that was the consent

rapid quail
#

y!kick @ name

#

gotcha

#

thanks for the quick response, and I know this probably gets asked a lot how long should I expect the review process to be?

wicked sparrow
#

About 1 week

hasty current
#

Excuse me, my bot got declined for requesting a perm it actually needs

wicked sparrow
#

read the pins in this channel for more information on reviewing

rapid quail
#

thanks again

wicked sparrow
#

@hasty current Feel free to talk to the reviewer in DMS who declined it

hasty current
#

Alright

rapid quail
#

also another question sorry

wicked sparrow
#

Go for it, here to answer

rapid quail
#
  1. ~~Commands must only require permissions that the command being run needs. (e.g the kick command can only require the kick permission as it's required to be used). ~~Bots cannot require the administrator permission for it to work.
#

so I should go through and make sure the bot invite I submitted on the website only has what the bot needs?

#

NOT just admin

wicked sparrow
#

The invite can ask for anything it wants

amber harness
#

my bot votes have been reset

wicked sparrow
#

But the bot must not need the permissions to run each commands

rapid quail
#

or is this saying I cant code it so the bot doesnt work without admin

wicked sparrow
#

@amber harness Thats normal they reset

#

Yes correy Eyezik

#

correct*

amber harness
#

why

wicked sparrow
#

For example !ping needs no permissions to run

rapid quail
#

okay thanks again again have a good day

wicked sparrow
#

No problem, if you or anyone else needs my help just @ me as I will be tabbed out reviewing 😄

sturdy swan
#

How to update the bot status on the top.gg listing page?

long ferry
#

you cant atm

broken pond
#

Hello guys! All right? I am developing a BOT and would like to join a group of developers because I want to protect myself and protect the BOT. Can you please give me information on how it works?

I'm Brazilian, so I don't know if I could get in here.

I wait, thanks!

#

Ah, another question, do you have developers looking for jobs or teams of BOT's to join?

quaint nimbus
#

Is my boat about to be approved?

misty sparrow
#

@quaint nimbus check the page of your bot

quaint nimbus
#

What's it going to do from there?

misty sparrow
sinful monolith
#

Are votes going to reset?

misty sparrow
#

They are reset @sinful monolith

quaint nimbus
#

Ok

wicked sparrow
#

@broken pond This is for support for top.gg only we do not allow you to ask for ads, jobs etc. Not the right discord 🙂

broken pond
wicked sparrow
#

Thats fine no worries 🙂

broken pond
#

But, I asked about my BOT.

#

Too

wicked sparrow
#

Yes but we only offer support related to our website and related services. (https://top.gg/)

sturdy swan
misty sparrow
#

Not a bit, its weird

sturdy swan
#

yes

broken pond
sturdy swan
#

so why can't i see the reviews

red goblet
#

Well so my bot has a thing that it dms the owner on adding to a server. DMs a person when they are chatting with the bot for the first time giving them rules about how the system works. Is it ok or should I remove the owner dm thingy

wicked sparrow
#

If its a first time thing and doesn't provide ads etc you are okay.

red goblet
#

hmmk. and same for the owner thingy?

wicked sparrow
#

Yeah thats fine

#

As long as it doesnt send a DM to everyone all at the same time

#

Only when its their first time using the bot

red goblet
#

hm k thanks

frail musk
#

I can’t vote on the bots. It’s been like this for 2-4 days at least. What’s going on?

eternal lotus
#

Is there an api for server votes? Trying to incorporate something with that. I saw that there's a webhook for bots, but I'm looking for something for the servers

frail musk
#

use a different browser
@long ferry okay I’ll do that then

sturdy swan
#

hey i have added the bot

#

says this6

long ferry
#

it needs to be approved first

#

wait around a week

sturdy swan
#

is that the same with server advertiseing?

long ferry
#

oh wait that's servers lol

#

make sure it's published, otherwise wait 1-2 hours for it to index

#

most likely caching issue

sturdy swan
#

wdym published

long ferry
#

if it has that red band, then it's not published

scenic jetty
#

I just added my bot yayay

long ferry
#

good luck

analog scroll
#

what i need to type in the detailed description of the bot?

scenic jetty
#

Thanks bud

sturdy swan
#

and how do i find if its published or not

scenic jetty
#

Hoping for the best

analog scroll
long ferry
#

literally a detailed description about your bot

#

what does it do?

#

what is its purpose etc

analog scroll
#

oh thanks

last wolf
#

been like this for a couple of days

sturdy swan
#

Pls @ me Do developers have to make it so the bot can only say nsfw things in a nsfw channel?

wicked sparrow
#

We don't really moderate what your bot types

#

Just what it sends in images

#

@sturdy swan

sturdy swan
#

@wicked sparrow No I mean as a developer do I need to do that to follow Discord TOS

river elk
#

if its NSFW it has to be limited to NSFW channels

wicked sparrow
#

But here we do not heavily moderate what you bot types

uneven tendon
#

Your bot @ム ¦ ZЯ Bot was declined. Reason: The majority of your commands listed on your bot's page, or help command do not provide a response, or do not seem to function/work.

#

all commands

wicked sparrow
#

Please contact the reviewer that denied it

uneven tendon
#

working

nova crystal
#

Hi, i have a problem

uneven tendon
#

me too!

#

Your bot @ム ¦ ZЯ Bot was declined. Reason: The majority of your commands listed on your bot's page, or help command do not provide a response, or do not seem to function/work.

#

all command work!!!!!!!!!

#

why

wicked sparrow
#

Listen to what I said

uneven tendon
#

declined

wicked sparrow
nova crystal
uneven tendon
#

what is it

nova crystal
#

What does Css mean?

uneven tendon
#

like

fringe umbra
#

Take a screenshoot

uneven tendon
#

theme

fringe umbra
#

We cant see anything

wicked sparrow
#

Its for web development. You can only force themes if you use CSS in your bot descirptions

sturdy swan
#

how long does it take for them to verift?

wicked sparrow
#

@sturdy swan Our wait time is about 1 week

#

Read the pins in this channel for more info

tidal trench
#

I need help. I submit for my bot 2 time. One it declined I fixed the issue and resubmit. But still same message. I already fixed it but I think Verification Center didn't check it.

wicked sparrow
#

Your bot gets re checked, please ensure the issue is fixed

long ferry
#

nah you didnt fix it lol

fringe umbra
long ferry
#

if you don't have css, then you dont need to force a theme

wicked sparrow
#

Eh i dont really have a link to CSS

tidal trench
#

I added this section to !duyuru command. Which guilds and which user sent is determined

wicked sparrow
#

@fringe umbra Dont send links to you bot, just send screenshots with the name etc blurred out

#

@tidal trench It must have still broke our rules, please check over the decline reason and remove any features of that command that break our rules

nova crystal
#

@wicked sparrow Do I have to make a site for this bot?

wicked sparrow
#

No

nova crystal
#

Where can I make a site?

tidal trench
#

I know the problem is " It must also have a block/opt-out feature." but discord can already block this if you close notification of server @wicked sparrow

wicked sparrow
#

You need an opt out feature

#

Its our rules

tidal trench
#

Okey, I'll work on this

nova crystal
#

Can someone help me make a site for BOT?

sharp narwhal
#

No.

#

This channel is for top.gg support only.

nova crystal
#

:/

#

Oh ok

#

@sharp narwhal Well, I need help, because I don't know much.

sharp narwhal
nova crystal
#

:/

sharp narwhal
#

This isn't for general conversation or development support. Please keep this channel on topic!

#

If it is not related to an issue or question with Top.gg then it does not belong here.

nova crystal
#

Ok, sorry.

#

Next time, I'll try to fit in.

barren cedar
#

Why my bot got declined

#

?

long ferry
#

read the message in your dms

barren cedar
#

No dm came bcz my dm was closed that time

#

Due to some reason

#

:/

long ferry
eager mauve
long ferry
#

nah

#

dm a mod with the ids

#

and proof

eager mauve
#

lol

#

ok

long ferry
#

unless they're not on this server

eager mauve
#

They are

#

Uhh

long ferry
#

yeah dm a mod then

eager mauve
#

672740790845571104

#

Okie

#

Which one :>

long ferry
#

DM Karen, they're nice shy

eager mauve
#

lol

long ferry
#

but it's up to you which one you choose

sturdy swan
eager mauve
sturdy swan
#

@tranquil yacht

#

where

tranquil yacht
#

-pins @sturdy swan

wild stoneBOT
#

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

sturdy swan
#

u send ?

#

or jui

zinc ore
sturdy swan
#

bruuuuuuuuuuuuuuuuuuuuuuuuuhhhh

#

so i waited 1 week

tranquil yacht
#

...?

sturdy swan
#

now i need to wait 1 week again ? @tranquil yacht

long ferry
#

read the pins

sturdy swan
#

i read

tranquil yacht
#

you didn't

#

at least you didn't read entirely

gritty heath
#

Hey, doesn \n not work on discord bot listing pages?

#

When I do it, it just shows \n and wont actually "new line"

#

same if i just click enter after every sentence

long ferry
#

Nope, you should be just able to press enter to get to a next line

gritty heath
#

thanks

gritty heath
#

maybe i need to double enter

long ferry
#

yeah probably

gritty heath
#

kk

long ferry
#

or add some markdown

gritty heath
#

yep

#

double space

#

i mean enter

#

works

tropic sonnet
#

hey uh I changed my bots name and it's not updated on the website I did it yesterday

sturdy swan
#

@ me do Discord Bots need Privacy Policies?

gritty heath
#

did u save?

#

or click submit

scenic jetty
#

Hey my bot is 100% safe and has many commands but my bot isn't online at night (IST) so if they check my bot at night will it be declined?

sturdy swan
#

guys @ me do Discord Bots need Privacy Policies?

tropic sonnet
sturdy swan
scenic jetty
#

Is offline bot gonna make any issues in approval of bot??

#

Ig yes?

tropic sonnet
long edge
sturdy swan
tropic sonnet
#

oh

scenic jetty
#

Ans me too 😭

long ferry
scenic jetty
#

Its not tbh

long ferry
#

If it's not 24/7 online, then again don't submit it

sharp narwhal
long ferry
#

You will have bot users from different countries in different timezones

scenic jetty
#

Yeah ik

#

Ok then thanks for help

sturdy swan
#

And there are many free 24/7 hosting services too tho

long ferry
#

not good ones though

sturdy swan
#

Yep.

scenic jetty
#

Ik

#

Hey so my bot now will be online 24/7 @long ferry

#

Hehe big brain lol

long ferry
#

then submit it

#

if it's offline on review, then that's bad

storm lily
#

@boss0001

#

Waa

#

Idk who declined my bot idk the name

#

Can’t find

#

In modlog

wicked sparrow
#

Whats your bots ID?

#

You should just be able to search for your bots ID in #mod-logs

storm lily
#

762669081769672705

#

I dk the user I can’t @ them

wicked sparrow
#

That is boss, you can DM them

#

@sage igloo

storm lily
#

Oh ok ty

scenic jetty
#

No it will be onlin 24/7

long ferry
#

Submit it then

scenic jetty
#

What's the estimated time of checking?

long ferry
#

1 week

scenic jetty
#

Oh ok 👍👍

#

Thanks bud

quasi ledge
cedar jetty
#

Hello! What is the process for getting review bombs removed, I have flagged the reviews and replied in detail about each point they have made (all false or not actually a negative) however this has made the bot's position in the search for TTS to go from 3rd to 10th!

wicked sparrow
#

When you flag a review, if it is against any of our tos or rules it will be removed along with the star rating of the review

cedar jetty
#

okay, thanks

#

also I see why youtube went from a star system to thumbs up/down, it is all one or five star reviews

sick haven
#

How do i change my bots profile picture on top.gg

long ferry
#

edit it on your discord application bot

#

it should update after doing a quick change on top.gg by editing, then submitting without changing anything

sick haven
#

thanks 🙂

mellow drift
#

How do you redeem voter's credit?

surreal token
#

how do you change the background color of your top.gg page?

sick haven
#

If a bot has reviews you should add the amount of stars (average) that people have reviewed on the bot.

long ferry
surreal token
long ferry
#

yeah

#

use use rgb(col1, col2, col3, transparency)

surreal token
#

do you know why?

honest lynx
#

You have no selector

marble bear
honest lynx
#

What are you setting the background to?

#

body? a class?

#

You need to specify it

#

That is not a valid CSS code

surreal token
#

oh ok

long ferry
#

Read the page i sent

#

Read the examples

stoic pike
#

Please help I've waited long for my bot to be accepted, and now it got declined with a false reason.

surreal token
#

what's the !important for?

stoic pike
wicked sparrow
#

Contact the reviewer that denied it

sturdy swan
#

is there any rule for "vote for vote"

#

like bot for bot

lethal fern
#

vvv

sturdy swan
#

hello

#

i want help

#

i want to link something from the site to my bot

surreal token
#

does anyone know what color the dark mode is on top.gg?

#

like the rgb or something

sturdy swan
#

#ffff

surreal token
#

?

long ferry
#

use colorpicker

sturdy swan
#

Can some one help me ? , iwant to linj something from the site to the bot

surreal token
long ferry
#

literally colorpicker

surreal token
#

is there a way I can change the long description text?

#

instead of the whole long description box

long ferry
#

please

hot viper
#

my bot is at 80% about how long will i have to wait

long ferry
#

depends on the reviewers

#

best is to just wait

hot viper
#

ok

#

at most how long

#

so i can plan

#

how to live

#

i no get bot dev role?

#

why

midnight flax
#

Voting hasn’t been working for about 2 weeks now, and it really bothers me that basically the only way I can get voting rewards now is by paying for topgg premium

long ferry
#

what doesn't work in voting?

#

try a different browser

midnight flax
#

The ads reload and freeze until the page eventually crashes

#

I’ve tried multiple browsers

long ferry
#

you're using safari then

#

use chrome

runic crest
#

im having the same problem

#

lemme try chrome

long ferry
#

the tab crashing is mostly associated with Safari

bleak hatch
#

how to fix this problem

long ferry
#

and make an appeal

bleak hatch
#

When will it be resolved

keen vessel
#

contact support and u'll see

bleak hatch
#

Okey

#

I'm Waiting

#

Thank you

sturdy swan
#

yo i got banned for no reason

zinc ore
#

Nobody gets banned for "no reason". What was your previous User ID?

sturdy swan
#

Whats your accounts id

#

That got banned

frank surge
#

My bot got reviewed with 1 star becouse he can't join guilds anymore because of pending verification. Is that justified or can i flag it? kekW

long ferry
#

no

frank surge
#

No what?

long ferry
#

not a reason to flag

scenic valve
sturdy swan
#

i streamed a vid of some 1 playing with a grafix card with their foot

scenic valve
#

gg

long ferry
scenic valve
#

gg

scenic valve
#

:c

#

ok

frank surge
trim scarab
#

Can yall tell me the noumenon bots ip?

zinc ore
#

Uhm, no one has any IP of anyone.

trim scarab
#

No i mean the website link

#

Mb lmao

zinc ore
#

Try searching on https://top.gg/ , we don't know every bot on the site...

full nebula
#

No bots named "noumenon"

long ferry
#

can't help you then

gilded musk
#

Hi what does your bot has no obvious point of entry

#

Mean

zinc ore
#

It means the person reviewing your bot had no idea how to use it

wicked sparrow
#

You can contact the reviewer that declined you rbot for more information

gilded musk
#

Okay

wicked sparrow
gilded musk
#

With direct message?

wicked sparrow
#

Yes please 🙂

scenic valve
#

tengo una pregunta

#

cómo hago para que mi bot sea invitado

#

?

long ferry
#

it's not approved

scenic valve
#

cómo apruebo el bot?

long ferry
#

you cant invite it while it's not approved

scenic valve
#

sorry no Spike inglish

#

@long ferry how do I approve it?

long ferry
#

wait

#

read pins

scenic valve
#

which?

gilded musk
#

All

scenic valve
#

can You approve the bot?

bleak hatch
#

Im Turkish so Im speak Turkish Does anybody speak Turkish?

zinc ore
scenic valve
#

ok CH_Cheers

#

Im Turkish so Im speak Turkish Does anybody speak Turkish?
@bleak hatch speak spanish

bleak hatch
#

Sorry

#

I dont know Spanish

cyan palm
#

@bleak hatch merhaba

cunning elm
#

I try to vote for a bot and my screen just freezes when I log in

bleak hatch
cyan palm
#

Yes I do

#

Nasıl yardımcı olabilirim?

bleak hatch
#

knk

#

Benim Bot karantinaya alınmış

#

nasıl açılır

cyan palm
#

Discord tarafından mı?

bleak hatch
#

istersen özel gel

sturdy swan
#

Hi, my bot has 60% of queue, but it goes offline everyday, but it will get declined for this?

#

Can i get help ? iwant to link something from the site to my bot

wicked goblet
zinc ore
#

If your bot is offline while we try to review it, it will be denied.

sturdy swan
#

how long does it go offline for everyday?
@wicked goblet when i don't host it

zinc ore
#

Bots on this list should be available 24/7, otherwise, why would they be public?

sturdy swan
#

Every 24 hours

#

Bots on this list should be available 24/7, otherwise, why would they be public?
@zinc ore i use Bot Commander for Discord

#

So is not 24/7

wicked goblet
zinc ore
#

If it's not 24/7 it shouldn't be on public bot lists.

sturdy swan
#

It arrives the notify when is offline

misty turtle
#

hmmm

#

what emotes are here

zinc ore
misty turtle
wicked goblet
sturdy swan
#

what hosting service do you use?
@wicked goblet Bot Commander for Discord

zinc ore
#

If it's not 24/7 it shouldn't be on public bot lists.

sturdy swan
#

External app

wicked goblet
sturdy swan
#

@zinc ore bro, i can host it for one day, when it goes offline i can turn on it

#

Every 24 hours

quaint nimbus
#

My boat's going to be 100% approved, and I looked at it, and it was 80%.

zinc ore
#

Why would anyone want a bot that goes offline randomly?

quaint nimbus
#

Now 90%

sturdy swan
#

IS NOT RANDOMLY

#

Is app choice

wicked goblet
#

bruh wtf is up with your hosting service

sturdy swan
#

Since is a free hosting, i have to turn on it manually everyday

zinc ore
#

Then make your bot online 24/7 using some other system and then submit it. In the meantime, there's no point in having a bot public and on a service that's not always online.

quaint nimbus
#

My boat's going to be 100% approved, and I looked at it, and it was 80%.

sturdy swan
#

bruh wtf is up with your hosting service
@wicked goblet i didn't coded anything in my bot, i used Things like $onJoined, $random...

zinc ore
quaint nimbus
#

Ok

wicked goblet
sturdy swan
#

I know like 00000000000000% of coding

wicked goblet
#

just watch youtube tutorials

sturdy swan
#

wait, your bot has to be 24/7 online to have it on top.gg? i thought that was only for promoted bots
@wicked goblet no, some bots go offline is normal

#

Like UnbelievaBoat :/

zinc ore
# wicked goblet wait, your bot has to be 24/7 online to have it on top.gg? i thought that was on...

There's a solid expectations for someone inviting a bot to their server that this bot will be available when they need it. So, while it's not a rule to have a 99% uptime on any bot, the fact of the matter is, a bot won't grow, be popular, or be liked, if it goes offline all the time. And, if it happens to be offline when we try to review it, it gets denied. If that happens multiple times, the denial is permanent.

#

It's not that you can't have a bot that goes offline frequently, it's just that there's usually no point in such a bot being on a bot list and trying to grow. There's no benefit to such a bot.

wicked goblet
raw summit
#

hey, regarding server voting on top.gg

last month i had auction credit for each of my servers (the 1k votes = 1$ thing and the first 100 votes i think it was meant you get 10$), where did it go?
i'm aware the credit for this month is available, but what happened to last months credit?

zinc ore
#

Any bot can go offline for a bit for updates & maintenance, that's expected.

sturdy swan
#

There's a solid expectations for someone inviting a bot to their server that this bot will be available when they need it. So, while it's not a rule to have a 99% uptime on any bot, the fact of the matter is, a bot won't grow, be popular, or be liked, if it goes offline all the time. And, if it happens to be offline when we try to review it, it gets denied. If that happens multiple times, the denial is permanent.
@zinc ore yes it happened but i can rehost if the bot goes offline

zinc ore
#

Just... not while we're reviewing it.

sturdy swan
#

does a bot thats been on 3 days only classified as new and can get on Trending New Bots - New bots that are gaining votes quickly

zinc ore
sturdy swan
#

Ive seen a bot thats 1 upvote rn and its on front page

#

and its meant to be New bots that are gaining votes quickly

#

Just... not while we're reviewing it.
@zinc ore when bcfd will make a function for hosting 24/7 ill republish it ok?

gloomy shell
#

Votes recently got reset but trending new still counts all votes recently

gloomy shell
#

So it may say 1 upvote but they may have had a lot more before the resrt

#

Reset

sturdy swan
#

If the bot gets declined ill republish it again when bcfd has the 24/7 function

#

Ok?

sturdy swan
#

Bruh my bots has 40 something votes

#

When to check my boat

zinc ore
sturdy swan
#

hi

sturdy swan
gloomy shell
#

I believe it's up to a week that bots are considered new

sturdy swan
#

Okay thanks

#

check pins @zinc ore

zinc ore
wicked goblet
#

lmao

sturdy swan
#

thanks bro

zinc ore
sturdy swan
#

oh shit

real furnace
#

Botum ne zaman onaylanır

round hawk
#

hi

how can i upload my css file for top.gg page ?

real furnace
#

When is my bot confirmed

zinc ore
zinc ore
spare fiber
#

did some votes not reset? ive seen 2 bots that defentlt havent

zinc ore
#

They do get reset, but some bots are very popular and get a lot of votes very fast.

red goblet
#

Well my bot is 429d rn, because uhh I did an oopsie. Not sure but it should be resolved within a day. I've added a message rn but would this cause the bot to be declined. It can still play from other links. It's just youtube/spotify not being supported rn

zinc ore
#

you should probably disable those commands then, because they will be tested as any other command when the bot is being verified.

red goblet
#

Well, that is almost 40% of the bot. Although I've added a message to confirm that. But I'll try to make sure that it's fixed before testing

spare fiber
zinc ore
#

try force refresh just for the lulz , but remember, some people do actually have a lot of people in their server voting back as soon as it expires (reminders, etc)

spare fiber
#

ik but i have seen them gain 2-3 votes per week and they had the same yesterday and rigjt now

#

i keep on refreshing

gloomy shell
#

refreshing on your side wont refresh server side cache

calm inlet
gloomy shell
#

ID?

calm inlet
#

620237227829624843

slender anchor
#

¿Alguien que hable español?

dusky urchin
#

Mine has been declined twice in the span of 1 month

#

First one that has an anti-lolli img manipulation and second one for mentioning nsfw in my page, even tho my bot doesn't have nsfw

gloomy shell
#

it takes around a week

dusky urchin
#

Just confuses me why they don't have it in the same reason, feels like a waste of time

humble eagle
gloomy shell
#

this isnt the channel to complain about your previous declines, its to help other people by giving them an answer

dusky urchin
#

Like 2 reasons instead of one

#

Sorry, he asked me about them

gloomy shell
#

you shouldnt have even mentioned your own bot

#

just tell them one week and move on

#

this is support, thank you

#

please keep this channel on topic

brittle pollen
#

@unreal stirrup @dull fulcrum @dull fulcrum @karmic geyser @wintry elk @plush notch @sturdy swan @stuck roost @sturdy swan you mad? lol mute me now

gloomy shell
#

@brittle pollen keep drama out of here, thank you

#

no need to mass ping people

brittle pollen
#

Nah

#

I pass

gloomy shell
#

We dont want other servers drama or whatever here, so keep it out of here.

wintry elk
#

🤔

brittle pollen
#

<@&364144633451773953> <@&695153281105920070> <@&304313580025544704> you mad?

gloomy shell
#

-b 733067144090222712

wild stoneBOT
#

dblMod Banned ☆s☆#1068 (@brittle pollen)

somber parcel
#

bruh

proper oxide
#

Thanks

somber parcel
sage igloo
#

yes im mad

gloomy shell
#

theyre not here anymore

charred oar
#

How to redeem the credits?

gloomy shell
#

-auctions

wild stoneBOT
gloomy shell
#

read the pinned messages

#

it should be out before the end of the week

charred oar
#

okay are the credits for auctions?

halcyon schooner
#

Hey Xiuh so yesterday the dude I reported to u still isn't banned?

gloomy shell
#

we require two separate reports before we ban people

#

credits are for auctinos yes

halcyon schooner
#

Oh right got ya

charred oar
#

ok thx

#

and the credits are going to be used if i won a auction?

#

So if i bid 15$ and i got 15$ in credit i dont have to pay anything

gloomy shell
#

correct

charred oar
#

okay nice thx

gloomy shell
#

theyre banned, no worries

sturdy swan
wicked goblet
sturdy swan
#

mh okay

#

thx

wicked goblet
charred oar
#

Is there any way to get a bot certed?

long ferry
#

No

#

Certified bots are deprecated

charred oar
#

okay and why?

timber falcon
#

How i can give my ass?

zinc ore
sturdy swan
#

I lost access to my old account because of 2fa and it had a bot in top.gg
Is there a way to remove it? Cuz i deleted code and it isn't functional anymore (it says to add the new bot)
The new bot got old code
Is there any way to remove the old non functional bot to resubmit the new?

gloomy shell
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youd have to prove to a mod that you own the bot by eval or something similar

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then we could delete it for you

sturdy swan
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I mean I can modify code
I got the token

gloomy shell
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sure, if you want to dm me an invite to a server where you have the bot then i can take a look

sturdy swan
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Ok wait

fluid oxide
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read the pins of this channel

jovial spade
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@trail plaza

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@trail plaza help

wicked sparrow
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You have pinged some random guy twice, do not ping any of the roles for help.

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If you need help just ask your question @jovial spade

jovial spade
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What is this bot HSL

tame path
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How can I remove my bot from the list if I don't own it no more?

jovial spade
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Yes

wicked sparrow
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@jovial spade the bot is called DSL it is used for our server listing

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You can list your server on our website https://top.gg

tame path
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But how can I remove the bot from the listing?

wicked sparrow
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You can delete your bot to remove it from our server

gloomy shell
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you dont own it anymore?

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what does that mean

wild vale