#support

1 messages · Page 198 of 1

quartz willow
#

we're aware of the site problems and trying to fix it now, varnish big stinky

opaque musk
#

If I want to use HTML and CSS inside my description do I have to make the CSS go inside the HTML or can it just be inseparate lines and not have to be merged?

opaque musk
#

So for example:

HTML

CSS

HTML

Or

HTML

CSS?

lyric mortar
#

My bug issue has been deleted, why?

tranquil yacht
#

what's this @opaque musk

pale briar
#

lmao the whole site went down cause of shitty ads

tranquil yacht
#

@pale briar no

opaque musk
#

what's this @opaque musk
@tranquil yacht read the text above aka the question

tranquil yacht
#

that's not even related

heady pivot
#

I cleared the cache and now it doesn't open the page lol

tranquil yacht
#

stop spreading false information

#

@heady pivot read pins

peak sierra
sturdy swan
zinc ore
tranquil yacht
#

-m @pale briar Rule 1 | 1 day

wild stoneBOT
#

🤐 Muted carrot#4353 (@pale briar)

peak sierra
#

o wait just saw the pins

lyric mortar
tranquil yacht
#

no need of skids here

opaque musk
#

If I want to use HTML and CSS inside my description do I have to make the CSS go inside the HTML or can it just be inseparate lines and not have to be merged?

So for example:

HTML

CSS

HTML

Or

HTML

CSS?

peak sierra
#

depends tho( i mean its basic syntax)

tranquil yacht
#

just put your style in style tags mate what are you talking about

opaque musk
#

So I don’t have to have the CSS be inside the html like a sandwich?

peak sierra
#

<head>
<style values here>
css code
</style>
</head>

violet needle
#

Css sandwich

peak sierra
violet needle
#

Yum

peak sierra
#

or like in line

lofty oracle
#

the website fell down?

peak sierra
#

<h1 style="color:#00ffff;"></h1>

sinful quiver
#

website ded?

peak sierra
halcyon schooner
#

pins

lofty oracle
#

ok

zinc ore
tranquil yacht
#

-pins @sturdy swan

wild stoneBOT
#

@sturdy swan

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

olive sequoia
peak sierra
#

i was answering his question but okie

zinc ore
#

literally every bot receives messages so yes

rough radish
#

website down?

peak sierra
#

wdym

tranquil yacht
#

-hardrequest @sturdy swan

peak sierra
wild stoneBOT
#

@sturdy swan

You seem to have asked for a very specific bot/feature. You likely won't find it on the site if you haven't searched already. You can try and put a request on Fiverr or Freelancer.

tranquil yacht
#

-pins @rough radish

wild stoneBOT
#

@rough radish

Your question is likely answered by one of pinned messages. Please take time to read the pinned messages by clicking on this icon.

peak sierra
#

wanna do a event for masseges but idk how.
@sturdy swan literally a lot of bots do that

#

get plasma

rough radish
#

aight

peak sierra
#

or santawumpus or similar bots

zinc ore
#

If you want to make a bot, move your question to #development

peak sierra
#

.messages and others

tranquil yacht
#

There is no command, please keep this channel for top.gg support enquiries

zinc ore
#

Then there's no "commands". you have to find a bot that does what you want

heady pivot
#

then we have to wait?

peak sierra
#

its not a bot's support server tho

#

its dbl support server lmao

gloomy shell
peak sierra
#

plasma mk

gloomy shell
peak sierra
#

so apparently website is back

#

but it says m using an adblocker

#

but m actualy not

#

can anyone help with that

honest shale
#

if you have any extensions disable all of them i think

#

not sure

tranquil yacht
#

The site isn't back yet

honest shale
#

i have adblocker extensions but they're disabled rn

peak sierra
#

for me it is(vote at least)

honest shale
#

me too

tranquil yacht
#

it's just your locale cache

honest shale
#

oh

tranquil yacht
#

try refreshing with SHIFT + F5

#

you'll see that it's down

peak sierra
#

okie

honest shale
#

ah yes its down

peak sierra
#

2min unskippable ad tho

blazing glacier
#

moon is back

#

-pins

#

i forgot the thing

#

hhh

peak sierra
#

2ads of 2mins each-

#

bruh

buoyant dirge
#

Well i got infinity looping ad

lone anvil
#

You should be able to skip after 5s

blazing glacier
#

hi marco

peak sierra
#

3

#

i tried lol

#

it doesnt let u skip

tranquil yacht
#

nvm

peak sierra
#

and 3 ads 5_Hmm

fluid oxide
#

i also have been in a loop. Veld is aware but ill try again soon.

blazing glacier
#

welp

waxen crater
#

ahh.. so.. is there an estimated time on when the search will be fixed.. we're waiting weeks and I do not see the reason to get our people to vote for a not searchable bot.

blazing glacier
#

if it's anthing support related ping me

peak sierra
#

i miss the time when there werent any ads

mystic isle
#

.d

tranquil yacht
#

sigh

mystic isle
#

Hellooooooo Guys

blazing glacier
#

thanks lmao

tranquil yacht
blazing glacier
#

hello, what's your problem?

mystic isle
#

why

torn storm
#

i keep getting a backend error when trying to view my bot in the website

blazing glacier
#

i keep getting a backend error when trying to view my bot in the website
@torn storm wait a few seconds

#

or refresh the page

sturdy swan
#

How do I add my bot to a personal server when it’s not authorized yet?

blazing glacier
#

don't re enter the site

#

just refresh it a couple of times

mystic isle
#

when will it pass my name?

torn storm
#

it keeps happeneing

blazing glacier
#

How do I add my bot to a personal server when it’s not authorized yet?
@sturdy swan send them the invite fo rit

#

for*

tranquil yacht
#

@mystic isle Keep this channel for top.gg related support requests only, we'll start muting people misusing this channel (already invaded by people complaining about the site being down)

torn storm
#

like its stating to happen when i go to the homepage

Error 503 Backend fetch failed
Backend fetch failed

Guru Meditation:
XID: 1245513

Varnish cache server
@sturdy swan this

waxen crater
sturdy swan
#

Error 503 Backend fetch failed
Backend fetch failed

Guru Meditation:
XID: 1245513

Varnish cache server

peak sierra
#

so we can just move the ads like normal videos but if we do that it plays next ad

#

tried refreshing, still on ad loops

blazing glacier
#

it keeps happeneing
@torn storm you have to refresh it for everypage

#

or check pins

torn storm
#

Error 503 Backend fetch failed
Backend fetch failed

Guru Meditation:
XID: 1245513

Varnish cache server
@sturdy swan its this

lyric mortar
#

The robot is back

blazing glacier
#

ty, have a nice day

mystic isle
#

ok

blazing glacier
#

@sturdy swan its this
@torn storm i'm aware

tranquil yacht
#

Don't ask people to refresh the page, the site didn't fully recover yet

craggy marten
#

it doesn't let me log in

blazing glacier
#

Don't ask people to refresh the page, the site didn't fully recover yet
@tranquil yacht thats what bean said do

#

so do we refresh it or not?

craggy marten
#

it keeps saying503

tranquil yacht
#

ahh.. so.. is there an estimated time on when the search will be fixed.. we're waiting weeks and I do not see the reason to get our people to vote for a not searchable bot.
@waxen crater Veld previously said that it'll be worked on this week

waxen crater
#

okay ty

peak sierra
#

theres no skip option tho i just wanna vote ADsadCatCute

blazing glacier
#

Already let the team know about the 503’s, but you can usually get through with a couple refreshes
@rose glacier ???

tranquil yacht
#

I'm repeating it: the site didn't fully recover. Refreshing won't lead to anything.

rose glacier
#

things change, new information comes in

#

that advice is no longer recommended

#

so listen to eri

blazing glacier
#

alright, i gues

latent wedge
#

hey, the page for yui is broken

tranquil yacht
#

If you keep seeing 503 errors, it means that there are server side issues

latent wedge
spiral lagoon
#

is the site down

blazing glacier
#

the site hasn't "recovered"

#

they said

opaque warren
#

If you keep seeing 503 errors, it means that there are server side issues
@latent wedge @spiral lagoon

spiral lagoon
#

yeah

blazing glacier
#

don't mind the air quotes its instinct

latent wedge
#

ye I posted after I saw that lol

#

before*

tranquil yacht
#

check the last pinned message of Xetera

#

the issue is known

quartz willow
#

should be fixed now

blazing glacier
#

hi tera

sturdy swan
#

@sturdy swan send them the invite for it
How and I’m sorry I don’t know this stuff it’s my first time doing this.

tranquil yacht
#

Now we have Xetera's confirmation

#

check again if you still have issues with voting

blazing glacier
#

oh and sorry eri, if i seem adgitated, and or are being annoying, causing any issues ect

#

just juggling allot of things rnn

tranquil yacht
#

it's okay

#

we are really submerged with all people asking for support/complaining/putting low effort feedbacks that requires us to moderate so

quartz willow
#

fun side note: reviews for users who aren't logged in should also be updating properly now because of this fix

tranquil yacht
#

a bit tired

blazing glacier
#

yeah

#

i feel your pain

livid knot
#

Yes! My bot went up 10%

blazing glacier
#

now i gotta go calm my support server down hhh

#

brb

fluid oxide
#

I voted 🎉

sturdy swan
#

How do I send my bot a invite to my server?

gloomy shell
#

You have to invite it yourself

#

You dont send it an invite

sturdy swan
#

That’s what I don’t understand how to do.

fluid oxide
#

like my bot obviously LUL

gloomy shell
quartz willow
#

I really appreciate mods and non-mods who are helping us see things through in this weird adjustment period we have going rn Blobheart

gloomy shell
rough radish
#

there is no skip button at vote ads. the ads keep repeating ...

tranquil yacht
peak sierra
#

aight its back (i was able to vote)

#

ad worked too

hollow prism
#

Dsl is off

low void
#

Whenever I try to out my bots client ID in the bot application it says invalid ID

hollow prism
#

cause the bot its off

tranquil yacht
#

oh yeah

radiant rapids
#

For some reason after clearing cache every bot page I visit returns Cannot GET /bot/<id>

low void
#

My bots online

tacit wing
#

Is there a problem with the site?

peak sierra
hollow prism
#

in some server it could be online but the bot its off

quartz willow
#

it had a restart so it's slowly coming back up

hollow prism
#

Look: The bot its offline this means that the site its off

peak sierra
#

its probab with either your bot or discord api, not related to dbl tho@hollow prism

hollow prism
#

i have the bot too off

#

and can't use the site

peak sierra
#

HR_WaitWhat pins

solid island
peak sierra
#

u cant use site coz its broken rn

proper moon
#

Actually you can still vote for servers or is that a different bot?

hollow prism
#

idk

peak sierra
#

u can

hollow prism
#

im just here to wait that the bot is on

peak sierra
#

if u have discord server list bot in thede

#

there

spiral lagoon
#

can someone explain what you can do with credits?

lethal kite
#

they're auctions credits

gloomy shell
#

Auctions

rough radish
gloomy shell
#

-auctions

wild stoneBOT
sturdy swan
spiral lagoon
#

thanks

low void
#

The client ID I put in for the bot application keeps saying invalid

lethal kite
gloomy shell
#

Yall several people have already reported the issue

#

We do NOT need flooded with your screenshots

peak sierra
#

only bot owners can access #bids?

lethal kite
#

no

gloomy shell
#

@low void are you sure you copied the client I'd and not the client secret or some other id

spiral lagoon
#

ah so credits snowball?

lethal kite
#

people who have applied for auctions

gloomy shell
#

You can bid with servers as well as bots

low void
#

@gloomy shell 1 sec I'll show you

gloomy shell
#

Credits dont snowball they expire after 30 days

spiral lagoon
#

i.e. once you have enough credits to get featured, your bot will most likely get more votes, allowing you to get featured again ?

wide bronze
gloomy shell
#

We are aware

low void
sturdy swan
#

can I get help with taking a server down from the site, its banned now and so was the account that was owner
I have a new server now and they have the same name and people are getting confused

low void
#

I copied the client id

lethal kite
#

i.e. once you have enough credits to get featured, your bot will most likely get more votes, allowing you to get featured again ?
@spiral lagoon no, you spend credits on advertising

gloomy shell
#

Are you sure that client has a bot tied to it

magic pine
#

site düzeldi mi

spiral lagoon
#

yes but from advertising your bot you will get more credits through increased voting @lethal kite

low void
#

@gloomy shell I'm using bot designer for discord. Could that cause any issues?

gloomy shell
#

Does the client have a bot on it

#

Is what I'm asking

peak sierra
#

u sure that bot is on dbl?

low void
#

Yes

vocal compass
#

The ad thing doesnt work properly, i cant see the ad

gloomy shell
#

Then it should work

peak sierra
#

^

low void
#

._.

gloomy shell
#

What ad

earnest otter
#

hey my bot isnt showing up on searches anymore, is there any known issues now ?

gloomy shell
#

Search is broken

vocal compass
#

"watch this ad to vote"

gloomy shell
earnest otter
#

thanks for the info

vocal compass
#

oh

low void
#

@gloomy shell OMG, I had a space in front of it

gloomy shell
#

Welp glad you figured it out

spiral lagoon
#

why not ping everyone about the news @gloomy shell to avoid repeated questions

gloomy shell
#

Because that's not my decision

spiral lagoon
#

ah

gloomy shell
#

Pinging everyone would also just cause more problems

#

Not fix any

lethal kite
#

Whats the estimated current waiting time, it seems shorter now than before, I don't have any bots in the queue rn but i'm curios

jaunty basin
#

pinging everyone in a 100k+ member server

#

anarchy

gloomy shell
#

@lethal kite read pins

#

Scroll down a bit but its there

deft locust
#

were you being ddosed?

spiral lagoon
#

it's back up

sturdy swan
opaque warren
#

read pinned messages

sturdy swan
zinc oracle
#

people with auction perms will be able to use #bids with it

pallid shuttle
zinc oracle
pallid shuttle
#

I really wanna do coding

#

@zinc oracle what

zinc oracle
#

this channel is support for top.gg

pallid shuttle
#

Ohok

sturdy swan
#

can I get help with taking a server down from the site, its banned now and so was the account that was owner
I have a new server now and they have the same name and people are getting confused

zinc oracle
#

I belive if one of the admins of the server kicks DSL it should be removed from the site.

quartz willow
#

yep

sturdy swan
#

the server no longer exists

quartz willow
#

can you dm me the id

sturdy swan
#

ye

zinc oracle
#

oh interesting. I was under the impression if dsl wasnt apart of the server it would auto be removed from the site 🤔

quartz willow
#

if the server was deleted before we made that change then yeah you might not have a way to do that

zinc oracle
#

ah, thanks for the info

last stag
#

is every bot eligible for this? if so, how to access this page?

zinc oracle
#

click view, then edit, then votes

sleek relic
#

Is the 100 votes all time or per month?

proper oxide
#

That's a good question, I would presume monthly. @limpid shadow do you mind clarifying?

limpid shadow
#

per month

proper oxide
#

Thanks.

sleek relic
#

Thanks

limpid shadow
#

every month you're eligible for 15$ for your first 100 votes

sleek relic
#

$15 is generous lol

limpid shadow
#

for 100 votes we literally make a loss on it

dark hill
#

It's credit though

wicked hare
#

hey

limpid shadow
#

it still is loss on our profits on auctions

wicked hare
#

i cant upvote, can anyone here help me?

dark hill
#

Pushing out a lot of credit will just raise bids though

limpid shadow
#

That's not really true

sleek relic
#

I think people will use credit wisely

dark hill
#

They expire after 30 days so there's no use saving it up

wheat skiff
#

My bot wont update. every time i go to update it i get error 502 gateway error

limpid shadow
#

it might inflate a few spots, but I don't see it happening that spots such as the frontpage are going to be 3x higher

#

im looking into this lewis

wheat skiff
#

thank you

#

keep me posted 😄

dark hill
#

If you're making a loss on it, why are you doing this?

#

No one here likes it anyway

limpid shadow
#

we don't make a cumulative loss

dark hill
#

ok

limpid shadow
#

the first 15$ is to make sure smaller bot devs get properly rewarded

#

after that it's 1000 votes for a dollar

sleek relic
#

Will new credit rewards ever come

limpid shadow
#

what do you mean?

wicked hare
#

i cant upvote, can anyone here help me?
@wicked hare .

quiet bridge
#

The fact that the ads don't actually let you skip them half the time though

rose escarp
#

pls help

sleek relic
#

So theres $1 per 1000 and $15 per first 100 but will there be more added

celest swallow
#

It says that you can vote after the ads finish, but they never end.

snow pendant
#

@limpid shadow were VPN issues fixed when voting?

ruby seal
#

it still is loss on our profits on auctions
I don't think so, what I think is that auctions will now always start from 15 $ basically

wicked hare
#

It says that you can vote after the ads finish, but they never end.
@celest swallow exactly

coral quail
#

I tried voting in an incognito tab and it worked

celest swallow
#

And I'm pretty sure every discord server's upvote page is affected

#

lemme try

quiet bridge
#

It says that you can vote after the ads finish, but they never end.
@celest swallow it's broken :D

celest swallow
#

go figure hahaha

sturdy swan
#

Hi

limpid shadow
#

They should've been @snow pendant , could you verify?

quartz willow
#

So theres $1 per 1000 and $15 per first 100 but will there be more added
@sleek relic that's just the initial figures we came up with. If you guys would like to see a different system that you feel would work better, veld and I are open to listen to it

sleek relic
#

Alright

pine skiff
#

Okay you’ve got to be kidding me

#

20 second ad?

quiet bridge
#

And it will never let u vote :D

limpid shadow
#

@pine skiff let me take this screenshot to ask something

junior pebble
#

There will always be a Skip Ad Button, dw.

dark hill
#

@limpid shadow I'm not really sure why you think that bids won't really go up

#

I just went through last week's winning bids and summed them on every single page

#

and it turned out to be $5000

signal geode
#

@limber gulch unblock me x

dark hill
#

Mudae got 5 million votes last month and that means if bids didn't go up Mudae could quite literally win every single spot

pine skiff
#

And it will never let u vote :D
@quiet bridge no no i was able to vote looks like lol

signal geode
#

@limber gulch unblock me x
@signal geode

pine skiff
#

At least that works which is good

gloomy shell
#

@signal geode stop

dark hill
#

and that's just Mudae lol, there's many bots that have a large amt of credit as well

signal geode
#

Its my friend lmao

gloomy shell
#

@signal geode keep your drama out of this server

#

I dont care

#

Take it elsewhere.

signal geode
#

Erm? No need to be so rude though is there?

quiet bridge
#

@quiet bridge no no i was able to vote looks like lol
@pine skiff Strange, it just puts me in an endless loop of ads

gloomy shell
#

This channel is for help with top.gg not your block issues

#

Getting around user blocks is against tos.

signal geode
#

Ok. Say that dont be rude.

gloomy shell
#

So I'd stop.

zinc oracle
quasi atlas
#

is this bot block nsfw and gore?

#

i need to know please

gloomy shell
#

-wrongserver @quasi atlas

wild stoneBOT
#

@quasi atlas

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Join Support Server, then we can't help you. Sorry :(

signal geode
#

I would stop getting rude too as there is no need to be cheeky.

quasi atlas
#

um

dark hill
#

@signal geode There's people here that have actual issues. Being asked to go somewhere else isn't rude. You're the one being really rude to everyone else.

#

can you not, what I said literally got buried because of you

gloomy shell
#

Theres no need for you drama here either but you brought that so

tight glade
#

what would happen if someone finds a way to bypass the ads?

zinc oracle
#

it would be patched

tight glade
#

well

misty parcel
#

Can the credits be withdrawn or does it need to be used on the top.gg site?

tropic hare
#

when i try to vote it says
You will be able to vote after this ad.
first the video add has an add in it, second i cannot vote after the video !!!

austere lotus
#

I'm facing a problem with voting..it keeps showing me ads

quartz willow
#

shift + f5

gloomy shell
#

Or that

sudden basin
#

hi

quasi atlas
#

wait so do this bot blocks gore and nsfw?

gloomy shell
#

Bobo

#

We dont have a bot

#

I told you where to go already

quiet bridge
#

#site-status @quiet bridge
@zinc oracle I did that lmao clearing cache does nothing for me

quasi atlas
#

i dont remember

gloomy shell
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Support Server" button on the bot's page, not the "Join Discord" button at the top of our website. If there isn't a button that says Join Support Server, then we can't help you. Sorry :(

dark hill
#

Since it got completely buried, I'm going to repost what I said again to Veld with regards to him saying that you didn't think bids would go up:

I'm not really sure why you think that bids won't really go up
I just went through last week's winning bids and summed them on every single page, and it turned out to be $5000.
Mudae got 5 million votes last month and that means if bids didn't go up Mudae could quite literally win every single spot
and that's just Mudae lol, there's many bots that have a large amt of credit as well and all of that credit will absolutely kill the bids

icy lance
#

I have received messages from users who cannot skip the ads on phone.
On pc it is already normal, but on cell phone it is impossible for them to skip the ads.
Do you have a tutorial to fix it on phones?

austere lotus
#

Thanks for your help it's working now :)

next aurora
#

the bot when it is verified is it added here?

proper oxide
#

Not anymore no.

next aurora
#

Sad

limber sun
#

What are voting credits and what are they used for?

vague anvil
#

Hi I just found a way to bypass the adds so can i tell a mod in DM so they can fix it?

next aurora
#

And how do I change my bot's photo on the site? I think it is corrupted because it does not appear!

proper oxide
#

If you really think you bypassed them DM me.

vague anvil
#

Ok

zinc oracle
#

i've been also looking for ways around the ads. tried the classic dot.

proper oxide
#

@next aurora you can edit the bot page and click submit without changing anything and it should fix it.

zinc oracle
#

and a few others

next aurora
#

Okay, I'll try! Thanks @proper oxide

sick gorge
#

The ad on the page lies.

vague anvil
#

The ad on the page lies.
@sick gorge LMAO

low onyx
#

while voting the ads keep on coming, im not getting any option to vote

sturdy swan
#

Why did the devs of top.gg made it so you have to watch a 2 min ad to vote

#

?

#

it’s loooooonnnnggg and annoying

low onyx
#

agree

sleek relic
#

Read pins boi

gloomy shell
#

@dark hill if you want the team to see your suggestions and/or feedback then you need to put it on github

low onyx
#

i watched like 3 ads full and still its not giving me option to vote

gloomy shell
#

Its going to just keep getting buried here.

sturdy swan
#

OH

#

that’s why

dark hill
#

ok

hazy field
#

Error 504 2020-11-06 18:58:23 UTC
Gateway time-out

Cant edit bot

zinc oracle
#

i thought that was fixed. guess it went down again

#

will just have to try again later @hazy field

hazy field
#

okay

quartz wigeon
#

the site is down...

quartz willow
#

wut? site isn't down

fluid oxide
#

try editing abot

#

xet

quartz wigeon
#

i click "submit my bot" and he crash

zinc oracle
#

the edit pages are forsure erroring

quartz willow
#

oh I see ok let me push a fix for this rn

quartz wigeon
#

gatteway time-out from clouflare :/

quartz willow
#

yeah I got it 1 sec

sturdy swan
#

so is there any way to disable adverts? they're annoying, the adverts themselves sometimes have adverts (like what that just makes no sense), and I've been getting complaints

shell kindle
#

No sure this is the place for that, but since general chat is just people insulting each other i'll say it here, to me the new have to watch an ad to vote system is too much and plan on not using you guys website anymore if that stays like so

sturdy swan
#

ping me if anybody has an answer please

zinc oracle
#

I think the disabling adverts per bot is in consideration @sturdy swan

sturdy swan
#

hm ok

shell kindle
#

that would be nice yes.

quartz willow
#

shift + f5 to fix problems with not being able to skip ads

sturdy swan
#

what about the adverts having adverts themselves

quartz willow
#

that's what I mean

#

you should only see 1 ad for 5 seconds

#

that's it

shell kindle
#

Anyways i hope you understand my side

sturdy swan
#

that's not what's been happening with me, whether I clear the cache or not

quartz willow
#

@fluid oxide @quartz wigeon @zinc oracle can you guys please check to make sure your problems been fixed

zinc oracle
#

yes on it

fluid oxide
#

Sure.

zinc oracle
#

edit went through

quartz willow
#

awesome

fluid oxide
#

Same here.

#

I also voted for a random bot.

zinc oracle
#

also, i think i replicated what solithcy is talking about

spiral lagoon
#

I can't edit the bot

zinc oracle
#

still?

spiral lagoon
#

yes

#

ah it just went through

#

finally

sturdy swan
#

how can I make text bigger in the bot description?

#

css

zinc oracle
#

you can use markdown too

#

# at the beginning of a line will make a header

sturdy swan
#

alright thank you

zinc oracle
#

if you want it smaller you can add multiple, up to 6 i think

supple vector
#

For some reason when I vote for a bot it says it will allow me to vote after the ad ends but when it ends it does not go away and let me vote what do I do

pliant plume
#

Yeah... I waited for the video twice.

zinc oracle
#

the issue seems to be mostly caching. if you shift + f5 to clear your cache on the voting page it should fix.

lethal umbra
#

can someone with a verified bot dm me

supple vector
#

I am on iPhone not computer

untold belfry
#

can you erify my bot it is called security bot

zinc oracle
#

you will have to clear your cache through your browser @supple vector

lethal umbra
#

@untold belfry bruh

supple vector
#

Ok

lethal umbra
#

you gotta wait

untold belfry
#

@lethal umbra ok

lethal umbra
#

it’s a queue

untold belfry
#

how long though

zinc oracle
#

5+ weeks

lethal umbra
#

check the pins

untold belfry
#

your kidding

lethal umbra
#

all the information is there

untold belfry
#

thanks

lethal umbra
#

ay it’s worth it my bot got accepted last night, gained 70 servers

#

already

untold belfry
#

cool

sturdy swan
#

damn

#

in 1 day?

lethal umbra
#

yup

sturdy swan
#

thats insane

untold belfry
#

you want to come to my server

lethal umbra
#

i had eleven servers, i woke up with 70+, now it’s around 90

untold belfry
#

cool

sturdy swan
#

Im 40% through

lethal umbra
#

nice

sturdy swan
#

how long did urs take?

supple vector
#

Thank you @zinc oracle it worked

zinc oracle
#

np

lethal umbra
#

about 5 weeks

#

@sturdy swan make sure you read all the pins though

fluid oxide
lethal umbra
#

make sure it won’t get declined

sturdy swan
#

yea I did

lethal umbra
#

good

sturdy swan
#

its going faster than expected

long ferry
#

yo this support

#

Ads gun yikes

#

@untold belfry

lethal umbra
#

mb

long ferry
#

bruh

zinc oracle
#

ads are a ban my dude

long ferry
#

@minor crow Ban

lethal umbra
#

he sent me the invite in dms...

long ferry
#

bruhhh

lethal umbra
#

i probably shouldn’t say that nvm

zinc oracle
#

it was funny, worth saying. saddly im not a haxor enough

lethal umbra
#

yeah unfortunately same 😦

minor crow
#

what are you on about

long ferry
zinc oracle
long ferry
#

Oh nvm official is there

lethal umbra
#

lmao

zinc oracle
#

same

vagrant wigeon
#

ID?

long ferry
#

660139601440014369

lethal umbra
#

sent me the same ting

zinc oracle
#

660139601440014369

lethal umbra
#

F

minor crow
#

Nice

long ferry
#

Thanks smug

lethal umbra
#

am i allowed to ask for help in dms

hollow raven
#

.

lethal umbra
#

huh

minor crow
#

-dotpost @hollow raven

wild stoneBOT
#

@hollow raven

Please do not post dots to clear your messages/get attention. It adds absolutely nothing to the conversation and just causes spam.
If you need to get attention, then say hello everyone. If you need to clear your messages, then press the Esc key. If you do not follow these instructions you will be muted.

zinc oracle
#

I think you are allowed, just dont spam users with questions.
its better to ask questions in server if possible.
@lethal umbra

lethal umbra
#

i’d feel more comfortable talking about it in dms that’s all

#

but thanks

zinc oracle
#

if its something with a mod, absolutely dms are fine.

lethal umbra
#

do you have a verified bot woo?

arctic whale
#

For members it really depends. DMing moderators for support is fine

nova crest
#

how do I approve my bot?

zinc oracle
#

verified by discord? no.

lethal umbra
#

oh ok

#

idk if i should give discord my id

zinc oracle
#

discord doesnt get their hands on it afaik

nova crest
#

Already sent

lethal umbra
#

afaik?

#

@nova crest you wait

zinc oracle
#

as far as i know

lethal umbra
#

oh i thought it was to like establish trust between discord

sturdy swan
#

wot do i do if it keeps askin me to turn off ad bloker but i already hav it off

lethal umbra
#

but idk cause it seems weird how you need to send pics of an id

sturdy swan
#

i tried resettin my cookies on the website and disablin the exception but it still says that i hav to turn it off

arctic whale
#

make sure your browser's built-in adblocker is off (if it has one)

sturdy swan
#

o

#

ye i forgot srry

lethal umbra
#

i’d feel guilty af if i used a fake one

sturdy swan
#

ty

zinc oracle
#

pretty sure it is validated

#

wouldnt be surprised if lying would result in a ban

lethal umbra
#

yeah

upper halo
#

hey what is happening in the top.gg no one can vote the bot.

#

its just showing ads

#

we cant even skip also

zinc oracle
#

refresh your cache

#

shift + f5 if on pc

lethal umbra
#

shift and f5

cursive hedge
#

Hello! my old account has been blocked by discord. so i changed my account, as also my discord server, but i can't delete it from top.gg bc i can't access to the account

hollow raven
#

@minor crow sorry man

zinc oracle
#

if the server is still up, and there's an admin that can kick dsl you can kick the bot.
if its deleted, you can contact someone on mod team to have it removed from top.gg.

sturdy swan
#

like its not loading

#

If I paste in google chrome this shows ^

long ferry
#

it doesnt exist

#

404 means it doesnt exist

calm orbit
#

Did you bot get approved?

sturdy swan
#

but i connected it

long ferry
#

thats a server, not bot

sturdy swan
#

i mean putted server on top gg

#

It had 3 likes

calm orbit
#

Oh, Then I do not know.

#

I only know bots.

sturdy swan
#

Now gone and idk whats reason

#

If i needed to get some mail i didnt

zinc oracle
#

did you kick dsl?

sturdy swan
#

sev

#

Sec

eager folio
#

The voting is becoming really dumb. The ads keep replaying and doesn't let people vote.

sturdy swan
#

no

zinc oracle
#

not sure then

sturdy swan
#

same

long ferry
sturdy swan
#

Thanks anyways I guess

#

Is it possible that i can get top.gg site discord bot which i own, its ownership because my old team member created it on my behalf?

zinc oracle
#

to change the main owner you have to relist it

sturdy swan
#

Oh okay, thank you.

frosty field
#

i’ve rewatched 4 times

coral reef
frosty field
#

how to reset cache

coral reef
#

Read site news

#

The link

frosty field
#

it’s still happening even after a reset

heavy arrow
#

Hello. My bot is still waiting? When will it be approved that is not yet approved?

#

❤️

long ferry
#

read pins

tired marsh
#

im trying to vote for a server, i disabled my ad blocker and refreshed but its still saying this

zinc oracle
#

shift + f5 on the vote page @tired marsh

#

see if that fixes it for you

tired marsh
#

thank you, ill try that!

#

nope, it still says the same thing WeirdPensive

frosty field
#

i’ve watched the ad and cleared my cache but it just shows a replay button?

zinc oracle
#

what browser @tired marsh

frosty field
#

i can’t vote?

tired marsh
#

opera gx

zinc oracle
#

is the built in adblocker still on?

frosty field
#

“One skippable video ad (like YouTube) per vote.”

#

how do i skip

#

i don’t want to watch 2 mins of ads when it doesn’t work

zinc oracle
#

skip ad comes up on the top right most of the time

#

after 5 seconds

frosty field
#

uh?

zinc oracle
#

top right, or right side in this case

tired marsh
zinc oracle
#

opera gx has a built in adblocker too doesnt it?

tired marsh
#

oh wait

frosty field
tired marsh
#

thats right

frosty field
#

am i blind or

tired marsh
#

it does im so sorry LMAO

zinc oracle
#

dont worry bout it

#

ive only downloaded like 9 browsers today trying to debug issues for people KEKW

frosty field
#

how long do i watch till i can skip

#

lmfao

zinc oracle
#

should be 5 seconds

#

what browser are you on graphic?

frosty field
#

where is the button

#

bing mobile

#

don’t ask me it’s for vpn

zinc oracle
#

im being trolled by you guys now

#

lol

frosty field
#

i’m not

zinc oracle
#

one sec 😄

frosty field
#

i’ve also downloaded like 50 browsers trying

zinc oracle
#

oof

#

I think they fixed the vpn issue

frosty field
#

i have vpn disabled

#

i’ve tried all of them

#

i can’t skip

#

i don’t even know what 1/2 the browsers are

quartz willow
#

I recommend not downloading random browsers nobody uses since they can be a security risk, browsers do a lot more to protect you than you think

#

but yeah it's a cache issue and seems to be a problem on mobile unfortunately

frosty field
#

ok

#

bruh moment

zinc oracle
#

I am using a virtual machine Thonk

frosty field
#

lmfao what

zinc oracle
#

i dont feel like cleaning up all these after most the problems have been solved

#

so ill just delete the vm

#

thank gosh for one click vm installs

sick tangle
fluid oxide
slate steeple
#

How do i access the dashboard for my server

#

It just says 404

sick tangle
#

is it normal that the bot does not appear in the search engine?

fluid oxide
#

It's a known issue.

sick tangle
#

hmm I understand, thx

slate steeple
#

How fo i assess dashboard

fluid oxide
#

Not sure what you mean by that.

slate steeple
#

When i click on the server i want to edit in the web it just 404s

fluid oxide
#

Then it's a site issue atm. Try clearing your cache and try again

quartz willow
#

@slate steeple what url are you using?

slate steeple
#

Nvm i figured it out i was on the wrong web

sturdy swan
#

Hello

#

Bruh

quartz willow
#

@ebon umbra I don't really care what you do on your own but cmon, do you think it makes sense to share that here

proven willow
opaque warren
#

read pinned messages

proven willow
#

??

fluid oxide
#

The little pin icon top right of this channel

proven willow
#

resolved

gritty comet
#

My bot had not been verified and I have waited a while. What happened?

livid glacier
#

read pins

#

it takes a while (minimum of 5 weeks at the moment) for us to get to bots and review them

gritty comet
#

Oh ok!

#

Thank you!

ashen oyster
#

Yo, anyone know why my bot does not show up when you search it on the bot list?

long ferry
#

Search is broken

ashen oyster
proper veldt
#

I'm having trouble getting the bot to work

long ferry
#

What bot? Dsl?

proper veldt
#

poll master

mellow drift
#

-wrongserver

#

what’s the prefix

#

uh

zinc oracle
#

luca commands are mod only

mellow drift
long ferry
#

Click the "join support server" instead of "join discord"

fathom fossil
#

Why can't I add my server to top.gg?

proper veldt
#

that's what I thought I did. sorry

mellow drift
#

Why can't I add my server to top.gg?
@fathom fossil bot is broken

#

check pins

#

wait did they fix that?

fathom fossil
#

;-; its the website that I add a server to though

#

how do I add a server?

quartz willow
#

nope, shouldn't be broken anymore

eager mauve
#

When did you guys add bot reviews?

fathom fossil
#

alr then, the ui sucks

quartz willow
fathom fossil
#

uhh

#

are alts allowed here?

quartz willow
#

not if you're banned

fathom fossil
#

I'm not banned, but I verified my phone number with the wrong account and it won't let me verify for another 24hrs cos Discord cooldown

#

Is that okay?

quartz willow
#

sure

inland bridge
#

is there a way to figure out DSL's prefix?

zinc oracle
#

-ping

small lanternBOT
#

dslWaddle I'm alive!!!

quartz willow
#

that's the only command

nova crystal
#

How can I get the bot DEVELOPER badge, I have a bot

zinc oracle
#

the badge is no longer given out

nova crystal
#

The blue one

#

Does my BOT need to be checked?

#

I need help

sweet canyon
long ferry
#

the badge is no longer given out

nova crystal
#

Oh

long ferry
#

@nova crystal

#

As woo already said

nova crystal
#

Sorry

echo hamlet
#

Yup the badge is no longer available

long ferry
#

@sweet canyon dm the corresponding moderator for questions

nova crystal
#

Okay, that's what I understand, now how do I get my BOT checked

sweet canyon
#

@sweet canyon dm the corresponding moderator for questions
@long ferry are you sure?

long ferry
#

Yes

#

They should know why they denied your bot

sweet canyon
#

okay thanks

long ferry
#

They should be able to tell you presumably what emojis/gifs caused this

nova crystal
#

Hmmm

sweet canyon
#

okay

nova crystal
#

At least, how do I get the role of bot developer?

#

Or, how do I get my BOT checked?

median wharf
#

that's the only command
@quartz willow that’s too many commands for my brain to remember though 😭 sorry I’ll leave now lol

nova crystal
#

Ok, thx

low bramble
#

Why does my server still not show up when searching? It’s been like this for weeks

#

Do I need to remove the bot and re-add it

median wharf
#

Because search is fucked still

harsh venture
#

are site devs looking into this issue? its been a long time but I havent seen any official announcement adressing it

worthy pelican
median wharf
#

No they are like “oh well tough shit to the people trying to use our well known popular website” of course they are 🤦‍♂️

low bramble
#

Lol

harsh venture
#

would be nice to see some information about it in some official messages from them, for me its breen a month and still cant find my server in any search lmao

median wharf
#

They’ve said it multiple times in this channel

#

@lone anvil can you officially say search is still fucked?

elfin aurora
#

god this new ads thing at voting is annoying

median wharf
#

Do you need support or just here to complain?

elfin aurora
#

calm down jeez

median wharf
#

I’m just trying to keep this on topic

elfin aurora
harsh venture
#

I meant information about why the search is having issues not just "search is fucked" thats all, it just seem like nobody really knows why its not working well deku

median wharf
#

Ok there that’s better

#

That’s all anyone knows is that it’s messed up and getting reworked and fixed

elfin aurora
#

oh

quartz willow
#

as of 3 minutes ago we know why it's not working well JUSTLOL fix coming soon

coral reef
fluid oxide
sturdy swan
#

Can anyone help me with this

#

The bot said server vote is already tracked but when i wanna vote it dont track and when i wanna remove and set the bot again its like that above

#

Can anyone help me ??

#

If anyone can help me please tag/ping me

long ferry
#

If you're referring to DBL Vote, then wrong server

#

ask in their support server by clicking "join support server"

zinc oracle
#

Is search actually fixed

#

Or just mostly fixed

#

Or partially.

tranquil yacht
quartz willow
#

it's completely fixed but you still need to wait up to 1 hour for your changes to show on the site

#

this is normally not a problem because by the time your bot becomes approved it's been an hour since submission anyways

#

also I'm going to write a migration to re-index all the missing bots in a sec anyways so don't worry about it

zinc oracle
#

Okay

worthy pelican
tight dune
#

My image Could not be loaded ethier

#

For my bot

sturdy swan
#

Try edit it?

tight dune
#

i did

sturdy swan
#

still not loaded?

tight dune
#

Not Loaded

long ferry
#

Edit and submit

worthy pelican
#

Edit and submit
@long ferry oh lol that works for me. thanks!

tranquil ether
#

bu kanalda türkçe konuşmak serbertmiş

#

türkler bayrak atın TR

inland bridge
#

wait if dsl isnt a bot then what is dsl for?

quartz willow
#

to keep track of guilds

#

it was also for keeping track of owners and bots in those guilds but that's had to change since a few days ago

tranquil ether
#

to keep track of guilds
@quartz willow why?

quartz willow
#

to have access to things like guild name, image etc

#

you give very few permissions to dsl when you invite it because that's all it needs

tranquil ether
#

but dsl see my other servers

quartz willow
#

it's a system that's changed recently

tranquil ether
#

hm oke

#

Is it okay if i kick my server?

quartz willow
#

it'll be unlisted

tranquil ether
#

oke

quartz willow
#

we might change that in the future but for now you need DSL bot in your server to have it listed

#

if you're worried about invasion of privacy or whatever you can remove all permissions it doesn't matter

inland bridge
#

oh ok

desert cedar
#

OIIII

#

I need to talk to a moderator right now im so angry right now at your staff

#

@wintry oriole i need some help now

#

@minor crow

#

@tranquil island

tranquil island
#

wot

coral reef
#

What?

#

lol

#

Why do you ping 3 of them

#

Just ping 1 and be patient

desert cedar
#

Cause this is urgent

tranquil island
#

Because impatient

#

what do u need help with

desert cedar
#

I got banned for -Forbidden word what does that even mean

coral reef
#

Is this your alt?

desert cedar
#

no this is my main

coral reef
#

Then you were banned from what?

desert cedar
#

no like i mean on the minecraft server

coral reef
#

??

desert cedar
#

Wait oops wrong discord chat

#

im so sorry

#

Is this MineLand network??

coral reef
#

Pay attention next time

#

No

#

Read the server name before attempting to get support from it

desert cedar
#

on the website it send me to this chat im sorry

manic pendant
#

How do I give people a certain role for voting a certain amount of times?

coral reef
#

@desert cedar What website

#

@manic pendant You can check the amount of times they have voted

#

through the api

#

and then do what you need to do

manic pendant
#

For a server, not a bot @coral reef

coral reef
#

I don't think you can check it

#

But you can use a database to find out

sturdy swan
#

@quartz willow are you guys sure the search index was fixed, been a hour and a half and my bot is still not on the website

quartz willow
#

have you edited it?

#

I'm indexing missing bots right now anyways so

coral reef
#

Takes a hour after edit

#

@quartz willow so that means all current bots that are not indexed will be right?

sturdy swan
#

I edited it a hour and a half ago

manic pendant
#

But you can use a database to find out
@coral reef Database?

coral reef
#

So they ones who can't read will do it

#

@manic pendant Yes, if you need help with database connections and databases in general go to #development

quartz willow
#

yeah, re-indexing about 1500 missing bots atm

#

should be done in 10 minutes, I'll let you know if anything comes up

desert cedar
sturdy swan
#

alright, thank you Xetera

coral reef
#

k

manic pendant
bleak cobalt
#

how can i remove this problem

red forge
#

verify the bot

#

wait its verified

#

make sure you use intents that you have access to

coral reef
#

Intents are being asked for that it does not have

#

Not the place to ask tho

red forge
#

yes this ^

coral reef
agile cape
#

So I have a question

#

My bot has a command which is h!vote and it gives you the links of different bot lists where you can vote my bot at, will that make my bot get denied?

minor crow
#

that's fine

agile cape
#

Okie

minor crow
#

we're not forcing you to only associate with this botlist

agile cape
#

I'll add my bot rn then ima wait the 5 weeks :)

#

Oh ok

coral reef
#

just cant mention the actual list in the long desc on the site

agile cape
#

Lemme provide u a ss so that u can tell me

#

Oh ok

coral reef
#

Just don't actually say the name of it on the website

#

And it is fine

#

So you can say h!vote - displays lists to vote on

#

Just not the actual list

quartz willow
#

@sturdy swan can you check again?

agile cape
#

Okie

sturdy swan
#

Your bot @invalid-user was declined. Reason: Your bot has a DM command (?dm) which allows anyone to DM a user which can be used maliciously. The message your bot sends in DMs must state the author or that it's from an anonymous user. It must also have a block/opt-out feature. Otherwise, remove this command entirely before resubmitting.
I have got this message regarding the rejection of my bot, I was told to add the author name who's sending the message which is ALREADY there, also if the user has 'Scan messages' option enabled, the bot cannot send messages which IS a kind of blocking feature. So what was my bot rejected for ?

coral reef
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Dm the mod that declined it.

tranquil yacht
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scanning messages has nothing related with that decline reason

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users should be able to stop the bot from sending them messages

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like some command named !stopdms

quartz willow
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hello you've complained about search being broken in the past few days so I'm pinging you all to let you know search is fixed. Some of your bots have already been re-indexed and some others are scheduled to be in less than an hour, pls ping me in here if you can't find your bot on the site after more than an hour. I may have missed a couple of you because I'm not sure which day this started happening, if that's the case you can try editing your bot to queue it up for search. Sorry for the inconvenience SadCat
@ashen oyster @earnest otter @lethal umbra @plush marlin @pastel shell @copper crag @sick tangle @carmine blade @small shale @solemn patrol @wise void @inland cargo @eternal citrus @sick monolith @flint badge @ebon canopy

sturdy swan
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@quartz willow ty it works now

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finally

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been nearly a month

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can i obtain a log of my bot's testing? i was informed that the commands didn't work, so can I see what had happened to fix it.

copper crag
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hello you've complained about search being broken in the past few days so I'm pinging you all to let you know search is fixed. Some of your bots have already been re-indexed and some others are scheduled to be in less than an hour, pls ping me in here if you can't find your bot on the site after more than an hour. I may have missed a couple of you because I'm not sure which day this started happening, if that's the case you can try editing your bot to queue it up for search. Sorry for the inconvenience :SadCat:
thanks!

coral reef
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@sturdy swan dm the mod that declined it.

manic pendant
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I’m still confused about the server vote thing

quartz willow
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I'm hoping to be more responsive on important issues like these in the coming months once our dev team starts growing

coral reef
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@quartz willow Now we can calm down a bit and fix the minor things pog

bold zodiac
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I'm still getting unskippable 1:30 ads to vote and force refreshing does nothing. Might be a good idea to get rid of that until the kinks can get ironed out.

coral reef
ashen oyster
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@quartz willow Awesome, it's there! Thank you!

manic pendant
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@tacit zodiac Reaction spam?

coral reef
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@bold zodiac ??

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Please don't

heavy pond
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Yo, my bot got verified a little bit ago, but when I search for it on top.gg it doesn't show up. I can find it by logging in and going to my profile, but not by using the search bar

lilac ledge
heavy pond
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i'm dumb

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LOL

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thanks! FujiThumbsUp

coral reef
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@heavy pond Should have been fixed, bots are indexed on approval then put on search a hour after aka when it refreshes

heavy pond
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Thanks!

quartz willow
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seems like your bot was out of the range of my reindexing, I'm gonna go do another run going further back, thanks for the feedback @heavy pond

heavy pond
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np, thanks for working on it

zinc oracle
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Crazy few days for dev team

snow pendant
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create a webhook

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get the user

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i can help you set that up if you're discordjs

zinc oracle
remote sandal
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hey mods @sturdy swan is "Trying to verify my number on my new account which is this since my old account gotten deleted which had my number verified on there. So I’m not able to verify it on this account" it seems like his account is not associated with his old account can it be fixed you can ask Sxr for more info

coral reef
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Dm a moderator about it

remote sandal
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is that allowed??

copper crag
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hmmm... with my bot, there's one review, and if i reload the site, the star rating dissapears and is replaced by no reviews yet, even though the review is clearly visible down the bottom. however if i reload again a few times, the star rating re-appears! its not a big deal, but whats up?

coral reef
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is that allowed??
@remote sandal yes just dm them

sturdy swan
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how to delete server from top.gg Hmmmm__

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like remove it

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same with bots

quartz willow
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kick DSL bot

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with bots you can just delete

tender kestrel
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hey is there anyone that can help me

quartz willow
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just ask

tender kestrel
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ok so i added my server to top.gg

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but when I search for it

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it doesn't appear

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and I dont know what to do 😦

opaque warren
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Wait an hour or so for it to index

quartz willow
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if you invited the bot to your server it's already queued to be searched

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yeah

tender kestrel
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but I added it yesterday

quartz willow
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🤔

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try editing your server then

tender kestrel
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how?

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admin rights?

quartz willow
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no like click on edit on your server's page and just submit

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god i keep calling it a bot

coral reef
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facepalm dumby

tender kestrel
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yes I did

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do you want me to inv u to my server so u can see what's wrong?

quartz willow
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I can't see what's wrong like that, if you edited it give it an hour or so and if it still doesn't show up then you can ping me

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but I'll probably be asleep

tender kestrel
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oh ok

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I'll come back tmr if it still doesn't show up

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thank you...

quartz willow
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maybe you added the bot when it was down and it didn't pick up the join message idk

tender kestrel
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maybe... I'll try again

solemn patrol
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OwO

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thx bro

naive acorn
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Hello, could you give me the ID by DM of the server where the bots test please, my bot has a premium system that if the server is not added in the database, the premium commands will not work

copper crag
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hmmm... with my bot, there's one review, and if i reload the site, the star rating dissapears and is replaced by no reviews yet, even though the review is clearly visible down the bottom. however if i reload again a few times, the star rating re-appears! its not a big deal, but whats up?

coral reef
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@naive acorn They will just not test those commands yet

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As long as they respond if the user does not have premium it will be fine

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@copper crag cache problem

copper crag
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ok?

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ok.

naive acorn
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As long as they respond if the user does not have premium it will be fine
@coral reef Oh, thanks

coral reef
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<3

tropic sonnet
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Hey why is DSL down for me

quartz willow
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it just had a restart

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should be coming up in a couple mins

coral reef
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hm

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@quartz willow what bout this one

quartz willow
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means you made 100 requests in 1 second

coral reef
quartz willow
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did this happen while you were loading the home page or did you press something @nocturne needle

nocturne needle
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