support

[maiden heart]

Yeah with this acc @sonic vault

[lone ether]

yes you can submit it with that account

[sonic vault]

✅

[lone ether]

you tried transferring the bot to no one, so let me transfer it back to that account

it should work now!

[maiden heart]

Ok let check

[maiden heart]

So I have to wait a week to get it checked?

[lone ether]

-upto

[wild stone]

When will my bot be reviewed?

Our current average review time is <1 week.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[spare patio]

I have seen some animated bot avatars on the site, is it possible now that it shows animated bot avatar on the page?

[pliant mauve]

Animated avatar is not supported currently

[spare patio]

then how is it showing animated for this?

[grand prism]

It's not available to everyone, they tested it on some bots afaik

[spare patio]

so its still rolling out?

[grand prism]

Idk, maybe they are working on it or not. Hard to tell

[lone ether]

it's not being worked on, not sure how those bots did it. could be something in the code

[grand prism]

Yea, it seems even Veld can't explain it (from what I could find) 😔

[barren lichen]

It working

@grand prism it work

[grand prism]

The site? Yes, it was fixed a long time ago

[barren lichen]

Yep 😊

Vote work

[maiden heart]

When I re-request the bot registration, I do a data refresh.

[vivid basalt]

How can I get the webhook for top.gg?

[strong wren]

When your bot is approved, go to settings -> webhooks

[hollow drum]

Could I lowkey get my dev role back, accidentally left the server
#mod-logs message

Thanks

[cedar isle]

https://top.gg/discord/servers/754411600477765632

Why does this say I'm missing details but when I check via edit, I'm not? and clicking view submission sends to 404?

[lone ether]

hello, please go to "add bot" and it should work from there

[cedar isle]

also, idk if my browser is bugged but filtering by total members for servers doesn't work

[cedar isle]

This is a server not bot

[lone ether]

.ban @cerulean sorrel 7 support scam

[cerulean fulcrum]

Banned sopial0415

[lone ether]

yes click add server

[cedar isle]

It was already added

[lone ether]

ah

[cedar isle]

"view submission" results in 404

[lone ether]

clicking edit gives 404?

yes veld is fixing that rn

[cedar isle]

Edit is fine but all the parameters needed were added

ok cool ty

[vivid basalt]

What do I do next?

[somber juniper]

when I try to add a server, it shows already submitted

but its not suing in dashboard. I am the owner

[lone ether]

what's the server id?

[lone ether]

do you need help setting up rewards?

[somber juniper]

640777621973499914

[lone ether]

https://top.gg/servers/640777621973499914

[lone ether]

can you dm me the discord server link?

[somber juniper]

sent

[lone ether]

i transferred the server to you, the link above should work now

[somber juniper]

thank you

[native grove]

hey @sweet grove

[knotty sleet]

@small lantern

[valid nymph]

Hey

I need help

Can i ping staff or other

[grand prism]

Just ask your question, we can redirect you if needed

[valid nymph]

This was reported by mistake, so please ignore it.

@grand prism

[grand prism]

If they decide it doesn't break the guidelines, they'll probably ignore it

Idk if they can unflag it tho, it was broken

[valid nymph]

Ok....He had just written 'Good bot', then accidentally clicked on report.

[vivid basalt]

Yes please

[lone ether]

please keep this chat related to top.gg support. @strong wren

[strong wren]

Alr mb

[lone ether]

thats alright, we will ignore it!

[lone ether]

this video will be useful: https://www.youtube.com/watch?v=_-yNkJ1wM7M&t=29s

[somber juniper]

If a bot is discontinued and no longer works, will top.gg be removing it?

[lone ether]

if the bot is offline, no
if the bot is deleted, yes

we don't moderate offline bots

[vivid basalt]

Thank you

[valid nymph]

Ty 🙂

[somber juniper]

When a bot is submitted, the reviewer checks if the bot works as advertised so that the website is not stuffed with non-functional bots. If it does not anymore, it should be removed by that logic. Just a suggestion because it might waste time of server owners who add it via topgg

[lone ether]

we don't moderate offline bots because they may come back

we remove them if they are deleted because there's no way of recovering deleted bots

[somber juniper]

Can't they submit again?

[lone ether]

offline bots have a chance of coming back even if the chances are less than 0.1%

they can, but we'd rather not have the extra delete/resubmission due to staff related things

not sure if i'm allowed to say or not, but best to be safe. hope that helps

[versed arch]

Hello, when I enter the site to vote for the owo bot, I constantly encounter this error. I couldn't find any information. Can you help?

"Application error, an exception occurred on the client side (see browser console for more information)"

[shut plume]

@gray tartan please accept the friend request.

[grand prism]

If you want to discuss why your bot was rejected you can open a ticket at #staff-tickets

[sturdy warren]

I can't send my bot again

[quasi kraken]

Commands field doesn't seem to work?

[lone ether]

if the modal disappears, turn off ad blockers

[lone ether]

can you click on the bot where it says "continue where you left off"

https://files.zobs.dev/f/EmD4QvR39

[quasi kraken]

Still doesn't work.

[lone ether]

did you turn off all ad blockers

[sturdy warren]

I click but nothing happens

[bleak moon]

same

[lone ether]

can you send your bot ids?

[bleak moon]

905790179732783104

[sturdy warren]

1204930880183869530

[lone ether]

let me have a look

[lone ether]

you deleted and resubmitted your bot immediately, it wont be visible for an hour from the moment you submitted it. check again in 30 minutes and it will be visible

[lone ether]

same with you, see above. check back in an hour from now since you deleted 10 mins ago

[bleak moon]

ok ty

[sturdy warren]

okay

[quasi kraken]

yup only one i had on was ublock origin

[lone ether]

can you try hard refreshing please, ctrl + f5

[quasi kraken]

same thing

Does the bot have to be reviewed or?

[lone ether]

oh

yeah it has to be approved

[quasi kraken]

Ah, that explains why, thanks!

[lone ether]

sorry you had bot dev role, i assumed it was approved

[quasi kraken]

uploaded a second bot lol

[languid briar]

is searching not working for anyone else?

[lone ether]

seems fine for me

[keen mesa]

Hello! I'm wondering if there's any way to add a top.gg voting system with rewards to my bot without needing webhooks. I don't currently have a host that allows me to use webhooks, so I'm wondering if there are any alternatives

[strong wren]

You could use a command which the user executes and then it uses https://docs.top.gg/docs/API/v1/projects#get-vote-status-by-user to check if the user has voted and thus rewards them? But its a bit convoluted.

[keen mesa]

Oh thanks! Let me try

[hexed flower]

HEY

can anyone help me

My bot get declined because it was offline but now i fixed that how do reapply for review

[grand prism]

Just like the first time

[hexed flower]

????

first time i just edit my bot profile and publish

do i repeat the process

@grand prism

Reply please

[lone ether]

https://tryitands.ee

(yes)

[hexed flower]

what the

what was this video

[hexed flower]

i didnt understand how we can repeat the process

[lone ether]

do this again

[hexed flower]

delete my bot profile and make one again

[hexed flower]

did you mean this

[lone ether]

you don't need to delete it. go to the add bot flow and you'll see it again.

[hexed flower]

AHH thank you so much bro

Do i vouch you somewhere ???

greatest of all time mod

[lone ether]

[hexed flower]

Srry i saw your profile now "her"

salute to you 🫡

[west veldt]

[twilit breach]

help

how to make my bot join servers for people

[sturdy swan]

Something wrong with my submission

is it just me having issues or is it global

[gray tartan]

are you trying to resubmit your bot

[sturdy swan]

Well I'm unsure of my application status

I haven't see anything in #mod-logs

1412315051045425272

[gray tartan]

let me check for you

[gray tartan]

Did you submit your bot with this account

[twilit breach]

coca

[sturdy swan]

321599129535119361

[twilit breach]

how do i enable these perms

[sturdy swan]

It isn't allowing me to type in the server on this account hence me being in here on multiple accounts.

[gray tartan]

Why are you not allowed to type on this account

[sturdy swan]

Because I don't have a phone number attached

To my other account

[gray tartan]

Ahhh

[sturdy swan]

I can ask my mom to let me use her phone one sec

[gray tartan]

It’s fine

[twilit breach]

@gray tartan

[gray tartan]

I am unable to assist you on that, I don’t code bots

[raven yarrow]

Resolved it anyways appreciate the response.

[gray tartan]

Hmmmm, I can see your bot is submitted

[raven yarrow]

So it's still pending I'm patient ill wait my turn

[gray tartan]

Can you try to resubmit it

@raven yarrow

[raven yarrow]

Just did

[gray tartan]

Click continue where you left off

[raven yarrow]

Yeah it let me do it now I guess i didn't fully submit it last time

[gray tartan]

[quasi kraken]

Hi, my bot was approved, but I went to see if it would work now, yet it didn't? I have all my adblockers disabled.

[lone ether]

try from another browser please

[twilit breach]

guys

what r auctions

[quasi kraken]

Just tried, same issue, it's making a post request to https://api.top.gg/graphql nothing occuring tho?

Oh, It needs to be in a json format?

[lone ether]

yes

[quasi kraken]

Any format on how you guys prefer it to be done

eg;
name: command or

[
{ "name": "/music join" },
{ "name": "/music play" },
]

example

[quasi kraken]

Oh.

[lone ether]

sorry other people are facing this issue, ill let you know when it's fixed

(goes to your ticket too)

[quasi kraken]

Yup, any ETA?

( On fix )

[lone ether]

no eta, i let the dev know. he may be sleeping right now

[quasi kraken]

[fossil iron]

Hey, why does my bot Steam News show up in the results when I seach "SteamNews" but not when I search "Steam News"?

[lone ether]

please edit something in the bot and it should re-index instantly

[full urchin]

i just submitted my bot

i am so excited

[fossil iron]

huh, it did
Kinda weird that it's not the first result when I type the exact name but I guess that's the difference in votes

[sweet grove]

-support

[wild stone]

@full urchin

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[full urchin]

oops sorryt

[dapper needle]

!ㅊㅊ

[keen ginkgo]

Is the site down just for me?

[fading kestrel]

not down for me

[keen ginkgo]

Weird

I think the WLAN of my school is blocking the site 😂
After enabling 1.1.1.1 it works

[limber light]

How can I know if my bot is approved or not?

[gilded glacier]

#support message

[limber light]

I know, bro, but it’s been weeks and no update has been given 😁

[gilded glacier]

yhh over 2 weeks ?

[limber light]

It must have happened, but I’m sure it did 😁

[gray tartan]

which bot

[limber light]

EnForce ID:(1248510896331030569) bot

@gray tartan

[gray tartan]

Let me check for you

Can you confirm that your bot is fully submitted for review

[limber light]

What do you mean?

[lone ether]

you're already receiving support, im going to close the ticket

please don't open a ticket for the same reason if someone's already helping you 🙏🏼

[gray tartan]

If you go to top.gg and click add bots, try to go through the process again, you should see "Continue where you left off" and your bot there

[lone ether]

https://top.gg/bot/1248510896331030569

[limber light]

Okey

[limber light]

I will keep what you said in mind once your help works.

[lone ether]

your bot is in draft mode

you never submitted your bot to the site, only created a listing

click on "view submission", follow the steps and submit the bot

[limber light]

What do you mean? You asked me for the bot’s ID, told me to add it to the server or something, and now you said your bot is waiting for approval. Honestly, I don’t remember clearly.

[lone ether]

look at this screenshot

no one said to add it to the server, you have to submit it to the site

[limber light]

This is really great, honestly. And having to wait for this makes it even more perfect.

[lone ether]

you've been waiting for a review for a bot that's not submitted yet

once you submit the bot then we'll review it

[limber light]

I don’t know, whatever… anyway, I’m already frustrated. How many days does the approval process take?

[lone ether]

do this

-upto

[wild stone]

When will my bot be reviewed?

Our current average review time is <1 week.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[limber light]

Okey

@lone ether

[lone ether]

yes, now your bot is submitted

[limber light]

I know I troubled you too, but thank you. Sorry, this is my first time doing something like this and my English isn’t very good since I’m Turkish.

[lone ether]

all good!

[limber light]

Can I ask one last thing? 😄

[lone ether]

sure

[limber light]

How do I get the API key?

[lone ether]

you have to wait for your bot to be approved first

[limber light]

Alright, if it gets approved, I’ll reach out to you again 😀

[lone ether]

you will find it in your bot's edit page

[limber light]

@gray tartan

[gray tartan]

heya

[limber light]

The bot was offline. How can we do it again?

[gray tartan]

you have to resubmit the bot

[limber light]

I wish you had told me to turn the bot on.

[gray tartan]

Your bot should be ready to be reviewed when you submitted your bot

[limber light]

I didn’t expect it to be reviewed this quickly.

Please don’t decline it because of the help command. Everything is already very clear. I’m using Slash commands and still in the development phase. I kindly ask this of you.

[gray tartan]

Your bot should be fine if its meet all our guidelines

[limber light]

Anyway, do whatever you think is necessary.

[limber light]

I'm tired of submitting the bot for approval.

[jagged fable]

How do I get my top.gg site be more nice?

I found pages like these and id like to have something similar

[grand prism]

You can use html + css in your bot's long description

Using CSS you can style the entire page pretty much

[frosty skiff]

Hi, is there a reason top.gg is doing this? Or is it just me.

I’m trying to access the Cat Bot and Poketwo

[sweet grove]

Seems to be working for me, are you logged in?

[frosty skiff]

Yes. It just won’t load. It automatically logs in when I tap on the link via Discord. It just isn’t for me today

[sweet grove]

Can you send me the link you’re trying to access?

[frosty skiff]

I’ll try

Ah I got it. It’s not loading from the initial opening immediately from the voting button on the bot on my server.

But if I put it on my safari address bar, it loads. I just dunno why it’s doing this

https://top.gg/bot/716390085896962058/vote

It was this

[sweet grove]

Interesting, seems to load for me in the safari website preview

[frosty skiff]

Yup same. Just not this button “Visit top.gg”

[sweet grove]

Appreciate your report regardless, will keep an eye to see if anyone else reports this issue.

[frosty skiff]

Okay. Thank you for your help too

[jagged fable]

Will I have to specificy doctype etc?

[quasi kraken]

https://auctions.top.gg/

Partners tab;

gameservers.biz is no longer an active website;

[limpid sparrow]

Don't know if i should post this here or make a ticket but I had a payment I made for my advertisement getting more impressions and I have paid 2 times for it, I have been charged and i have it on my credit card showing and the website is saying I never paid. Can I somehow get a refund for the second payment and this cleared from my account? I was wonting to bid for ads again

[lone ether]

#auctions-tickets

[limpid sparrow]

Thank you

I am not a smart man

[lone ether]

np

[lapis shadow]

hi

why when i try to put my server on top.gg this step keep loading?

[sweet grove]

I can confirm this is true, and the development team has been alerted thanks for the report.

[lapis shadow]

i can confirm too

[tardy heath]

Hey why i can't add a server? I have an infinite loading

[sweet grove]

~~## Adding Server Issues

We are aware of issues adding your server to Top.gg our development team has been alerted and are investigating, no other reports are needed at this time. We appreciate your patience. ~~

Status: Fixed

Cc @tardy heath

[tardy heath]

how many time it will take? any eta?

[sweet grove]

Not at this time we are still diagnosing

[tardy heath]

Okay thanks my lord, have a good night

[limpid shadow]

Wacky

[lapis shadow]

[limpid shadow]

Hi @tardy heath @frail harness the issue was fixed, thanks for reporting it

[tardy heath]

thanks 🫶🏼

[lapis shadow]

wtf im not fetah dz lmao

im Fanteh Fr

[limpid shadow]

weird

it pinged someone else by accident

mb boss

[lapis shadow]

[vernal meteor]

is there any disocrd botfor spanish conersation question openneres

[gray tartan]

No hablo inglés pero ¿estás buscando un bot que traduzca del español al inglés automáticamente?

[blissful plume]

hey can u pls tell why my server count not increasing like pls tell me how it work

[grand prism]

You have to send the server count via top.gg api. It's not automatic

https://docs.top.gg/docs/API/v0/bot#post-stats

[blissful plume]

oo thanks

[lucid cosmos]

My bot's top.gg page is only showing to me when i signin in. without it i cant see my page nor the other people can see it it says forbidden page somethin like that also if you fixes this can i know how do i get the top.gg key for my bot to work

[grand prism]

The page is only showing up for you because your bot hasn't been approved on top.gg yet and the "top.gg key" is probably an API token that you can access after your bot is approved

[lucid cosmos]

thanks mate

[slow rapids]

I had a bot TDS PLAYER which was accepted on top.gg almost a year ago but because of my accidental click I had it deleted from top.gg and then I had the bot shutdown. Today i decided to re start my bot and re apply on top.gg.. Is there any way I can get the old bot page back with the reviews and the votes?

[grand prism]

Reviews are probably tied to the app ID so they should reappear after you re-submit the bot. As for votes, they reset every month anyway so I don't think there's any way to recover them

[slow rapids]

np even if votes dont come

will the bot be on the trending page again or not?

[grand prism]

It should iirc

[slow rapids]

didnt understand iirc?

[grand prism]

If I remember correctly

[slow rapids]

oh alright alright

[slow rapids]

a last question which idk if u know or not, I have made 0 changes to my bot expect changing the support server url in all codes, rest all codes are same the same way they where when the bot was applied for verification and accepted, does it boost my chances of being verified than being rejected?

[grand prism]

It really depends on the reviewer but the guidelines haven't changed much and look similar (if not the same) as they did a few years ago

[slow rapids]

hm alr

[lone ether]

reviews no longer reappear after deletion

[slow rapids]

ouchhh

[livid mesa]

@gray tartan My bot was declined in the last review for being a clone, so how many more new features should I add now?

[gray tartan]

Hello, you can find the information on adding a new feature to a clone here

[livid mesa]

I have added some Spotify commands And I have modified it further

[slender shoal]

Hii I wanted to ask for help with something, where should I ask? 😞

[gray tartan]

Hello, what do you need help with

[slender shoal]

I have a problem when I try voting for bots

And idk why cause before I could do it

And now it tells me that I have a problem and I don't know if it's my fault or something

[gray tartan]

I see, what is the error you are getting

[slender shoal]

Can I send a capture of the message?

[livid mesa]

hey coca , can I apply again with these things

[gray tartan]

If you beleive that you have made the required change to consider your bot a modified clone, feel free to submit your bot

[gray tartan]

Yea

[livid mesa]

I fully modified the ui and some commands and custom coded the Spotify commands

ok then I will submit Tommorow or at night

[slender shoal]

I tried to do it with my phone or computer and nothing

[gray tartan]

give me a moment

[slender shoal]

Oki dw

[wild stone]

@slender shoal

Troubleshooting steps

Make sure you're logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg.

Try these steps in order:

1. Turn off ad blockers/VPNs and try again.
2. Log out and log back in.
3. Use a different browser (not Opera/Brave, they cause issues sometimes).
4. Use incognito mode on any browser.
5. Use a different device.
6. Wait a few hours. If the issue persists, come back for more help!

[gray tartan]

Hello again, can you try to follow the steps listed and see if it resolves your issue

[slender shoal]

Okey going

Okey I was able to do it, thank you very much

It's a little strange that it won't let me do it on my cell phone or another laptop, but well idk 😞

[gray tartan]

glad that you were able to solve your issue

[slender shoal]

tysm!!

[north cloud]

Hi! I'm the admin of a team, but can't see the promotable?

[acoustic flame]

hellow is there any chance team admins can start bidding for bots part of their team in auctions? Currently I think only the owner has the power to do so

[north cloud]

oh hi!

[acoustic flame]

[grim fiber]

hii
how do i fix the issue of ''Something went wrong while trying to vote, please try again later''

sometimes it gets fixed in 1 reload but other times it takes ages before the vote goes through

[wild stone]

@grim fiber

Troubleshooting steps

Make sure you're logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg.

Try these steps in order:

1. Turn off ad blockers/VPNs and try again.
2. Log out and log back in.
3. Use a different browser (not Opera/Brave, they cause issues sometimes).
4. Use incognito mode on any browser.
5. Use a different device.
6. Wait a few hours. If the issue persists, come back for more help!

[gray tartan]

Hello, can you try to follow the step listed above

[lone ether]

this is auctions related, please ask in #auctions-support

[lone ether]

#auctions-support please

[acoustic flame]

sound

[verbal monolith]

why this link not working

yesterday it was working

idk what happend to this bot

[lone ether]

can you send the link here?

[verbal monolith]

https://top.gg/bot/1246092001443713027/vote

[lone ether]

the link works for me

[verbal monolith]

Something went wrong | The #1 Discord Bot and Discord App List

[lone ether]

oh nvm

the bot is unlisted from the site right now

[verbal monolith]

who bot developer or else bot reviwer remove it?

[lone ether]

the bot is under investigation right now, it won't be back on the site till the investigation is complete

[verbal monolith]

ok

[tiny cloak]

I got confused with the name 😭

[little steeple]

How do i find out when my bot has been accepted?

[lone ether]

-notified

[wild stone]

@little steeple

Bot Review Notifications

If your bot is approved:

• You'll receive an email at the email linked to your Discord account.
• You'll be pinged in #mod-logs and you'll be assigned the <@&265125253443878912> role.

If your bot is declined:

• You'll receive an email at the email linked to your Discord account.
• You'll be pinged in #mod-logs.

💡 Note: If you didn't receive the <@&265125253443878912> role, please ask a Moderator to assign it to you!

[little steeple]

thank you

[lone ether]

np

[hollow crow]

hello i need help pls, there is a french ? because i'm french and i don't really speak english x/

[lone ether]

Comment puis-je aider?

[hollow crow]

je n'arrive pas avec un bot de créer un webhook qui permet de notifier lors d'un vote, sauf que quand on me passe le lien pour mettre le webhook (regarder images) il me met une erreur 404:

et j'utilise vote manager (and i use "Vote manager")

je me demande si c'est de votre coté, parce que j'ai déjà essayer avec deux bot.

[lone ether]

peux-tu envoyer une capture d'écran de ton erreur ?

peux-tu également m'envoyer le lien vers cette page dans ta capture d'écran

vous pouvez l'envoyer ici

[hollow crow]

https://top.gg/servers/1376905559671832748/webhooks

[lone ether]

les serveurs n'ont pas de page « webhooks », vous devez cliquer sur « intégration et API » lorsque vous cliquez sur « modifier » depuis la page de votre serveur

https://files.zobs.dev/f/ZTMieXO95

[hollow crow]

ok et ensuite ce que le bot m'as donné je le met où ?

[lone ether]

désolé, je n'en suis pas sûr, vous pouvez jeter un œil au document : https://docs.top.gg/docs/API/v1/projects#get-vote-status-by-user

[hollow crow]

je ne comprend toujours pas, car déjà dans intégrations et API je vois ceci:

[lone ether]

Peux-tu me dire exactement ce que tu essaies de faire en premier ?

[hollow crow]

quand une personne vote, sa envoie une notification qu'il as voté

[lone ether]

oui, vous devez cliquer sur « créer un jeton »

[hollow crow]

ok et je met le Passphrase que vote manager m'as donner ?

[lone ether]

non, vous mettez un nom et il vous donnera un jeton à utiliser dans votre bot

[hollow crow]

ok et le jeton j'en fait quoi ?

[lone ether]

Voilà pour ce que j'en sais. Veuillez consulter les documents : https://docs.top.gg/docs/API/v1/projects#get-vote-status-by-user

Si vous avez besoin d'aide, vous pouvez demander à l'adresse #development comment d'autres utilisateurs ont implémenté cette fonctionnalité. Essayez Google Traduction, car je ne sais pas combien de personnes parlent français.

[hollow crow]

d'accord

merci quand même

[lone ether]

[hollow crow]

xd

[verbal monolith]

how much time it will take?

[lone ether]

no eta, sorry

[verbal monolith]

ok

[reef horizon]

Hiii... Is this suppose to happen? I've been having this problem since yesterday even when I missed my votes

[lone ether]

can you try clearing your cache/browser data?

[reef horizon]

I did try it yesterday but today I got that message from all the voting pages

[lone ether]

does that happen from other browsers?

[reef horizon]

I haven't try another browsers from my phone... I'll give it a try tomorrow

[lone ether]

[cyan crystal]

I accidentally reported one of my bot page comments, how do I get it normalized?

[cyan crystal]

bot id is 1157593204682657933

[barren karma]

Alrighty. Idk where to go for this question, but i wanted to know how id do this?

[pliant mauve]

Hi there, check out #topgg-api if you want to do something like that

[barren karma]

Could you help me there?

[pliant mauve]

The pins on that channel has information about logging votes

I personally don’t have enough knowledge about it

But you may ask in that channel

[barren karma]

Okay

[verbal monolith]

hi i have a question does only slash commands supported bot get approved on top.gg or else slash and prefix both needed?

[strong wren]

Slash only works if I recall, just enter / as the prefix

[verbal monolith]

ok

ty

if i recall mean?

[strong wren]

If I remember

#support message yes it is correct

[verbal monolith]

ooh

ty for helping

❤️

[strong wren]

Np

[lone ether]

if it doesn't break our guidelines we'll ignore it

[cyan crystal]

how long does it usually take to be normalized?

[viral void]

It took about 2-3 days for them to remove a valid report so prob the same time

[lone ether]

we are unable to unflag reviews atm since the review system is being fixed

we can only delete reviews, so if your review doesn't break guidelines, it will stay in a reported state atm

[grim fiber]

still didnt work. the thing is that when i login it says that i have already voted in the past 12 hrs, then i reload the page and after several secs of the loading animation the timer to vote pops up. once i press the vote button, the vote either goes through normally or the ''Something went wrong while trying to vote, please try again later'' issue happens, the latter being more frequent since the past week.

[cyan crystal]

thank you I'll wait for the review system to be fixed

[oak laurel]

I'm fairly sure top.gg shows wrong data and analytics. Additionally I was only able to load this page by typing direct uri (clicking on buttons from side menu was loading infinitely).

I have bot that doesn't even have 3 weeks, it's on 77 servers

So having 34.5k invites or 8.1k views doesn't seem to be correct...

[radiant bay]

whats the format to add the youtube channel link when listing a server? I tried with and without the@ and its a broken YT link

the top.gg site uses youtube.com/channel/<whatever here> but thats not the current format for YT channels...

[lone ether]

will report it internally, thank you!

[livid mesa]

Can someone tell me how long it takes for a bot to get reviewed now?

[grand prism]

Less than a week

[stable moon]

How does Trending New Bots and Apps work exactly? Is it just votes, that's it?

[sweet grove]

Yes it’s a number of votes within a certain amount of time it goes to that

The number of votes and the time is not public

[stable moon]

What about e.g. rate of servers it's added to, retention, etc.?

[sweet grove]

I’m unsure how servers where implemented

[gloomy shell]

trending new does not currently include servers

[stable moon]

Sorry, I don't mean servers. I mean, for example, how fast a bot is increasing in server-count

Ah ok

[gloomy shell]

no, we do not take that into account for trending new

[stable moon]

I see. So votes are the main metric. :/

How do some bots have soooo many? Is it against TOS for bots to incentivize for votes? For example, the gacha bots to give users more currency for votes

[gloomy shell]

no, it isnt

youre actually encouraged to reward users for voting, thats why we have an API for it

https://docs.top.gg

[stable moon]

I see. Makes sense then that the top bots are basically all gacha/game related

[sinful sluice]

question how come the bots servers has not updated since being on? even Thought when I put it on there it had more servers then said on the server count on the site...?

[grand prism]

Submitting the number of servers on top.gg is done via API and is completely optional

[night tundra]

Question - if I add more permission in my bot which I need to update I have to submit for reverification my bot or not?

[grand prism]

Nope

Verification is only required once during the initial submission (or resubmission if the bot is deleted). After that, you can update the bot as you like

[night tundra]

Thank you very much for replying it really helped me alot

[blissful harbor]

I accidentally imported the command list for my bot on top.gg, but I added some wrong ones. How can I delete them all since I don't find the option?

[grand prism]

You probably need to import a new json without these commands. The new json should overwrite the current one

[blissful harbor]

I see, thanks

[dire compass]

how i can enable server count in top.gg?

[leaden mirage]

you need to push server count to top.gg using their api

[gloomy shell]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[fading kestrel]

if you have already set a server count but decided you want to not display a server count, are you allowed to set it back to 0 through the API or is that considered lying about the server count?

[shell inlet]

we don't encourage users to set server count using their api however i can recommend you to stop posting your server count at once if you don't wish to post it

[fading kestrel]

wdym "we don't encourage users to set server count using their api"?

how else do you set the server count?

[shell inlet]

i mean manually*, when their bot is in like 200 servers users abuse it and set it to thousands

[fading kestrel]

ic

well am i allowed to just post 0 and then stop posting it?

because otherwise it will remain at what it is rn

[fading kestrel]

i have been setting it every time the bot is started up as of rn

automatically

[hardy jasper]

I just saw the new command section on my bot on the site
Do i just type all the command the bot has?

[grand prism]

It must be JSON that matches Discord's application command structure afaik

[dapper sand]

Pls check my bot on top gg review owners or admins

[leaden mirage]

You have to wait your turn for it to be reviewed, asking won’t speed up the process

[hearty trench]

Could I get some help on why my bot was denied? The reason was multiple bots - the one I'm submitting is a development version of my main bot.

[grand prism]

Open a ticket on #staff-tickets I guess

[reef horizon]

I manage to try other browsers and like waited between 5-10min after I get the voting notification and I keep getting that same message when I hit vote...

[lone ether]

does this happen with other bots?

[reef horizon]

With all the ones that I vote...

[lone ether]

check another bot please

[north cloud]

Hi, do admins on teams have permissions to do... anything?

[lone ether]

yes, see this

-team

[wild stone]

To create a team:
Go to https://top.gg/teams/new
Fill out the name, description, and icon (optional)

Submit to be redirected to your team's edit page
From there, you can add members, edit details, or delete the team!

Read more about teams in our support article!

[lone ether]

the article goes into detail

[north cloud]

What about stuff like edit webhooks?

Can edit team members (invite, remove, change roles) except for the Team owner

Can invite team members (all roles)

Can edit team settings

Can delete the team

Can delete the project

Is there anything related to assets on the team?

It doesn't even seem as though I can moderate reviews?

Sorry

Ignore me

Seem to have sorted the issue

[lone ether]

[reef horizon]

Which one I could check?

[lone ether]

any bot on the site

try voting

[crimson crest]

yo

first of all how can i delete these two commands?

and second of all how do i add commands? cuz if i just type into the box when clicking on import from discord nothing happens

[fading kestrel]

is it normal to sometimes be able to see the message history of #bids ?

[grand prism]

This is how the permission works on Discord

[fading kestrel]

you can see the message hustory half the time..?

[crimson crest]

[grand prism]

You can see the messages that are sent while you are in the channel but after restarting the client they disappear anyway

[lone ether]

turn off ad blockers and click it again, it should open a modal, then you can input the json format of your bot's commands

[fading kestrel]

I could see heaps of them

sent hours ago

[fading kestrel]

yeah I could see like at least 30 messages at one point

[lone ether]

discord's not perfect all the time i guess, like nynu said if you refresh discord it will go away

[crimson crest]

click what again? the "import from discord"? still how can i delete those two commands since idfk from where they spawned

and how do i get the json format from my bot commands

[lone ether]

https://github.com/TermuxHackz/Commands-to-Top.GG

discord.py example

reuploading commands will replace those two most likely

[crimson crest]

ty

[crimson crest]

bruh where is the commands token

i only find bot token

[lone ether]

go to your bot > edit > webhooks > create token

on topgg

[crimson crest]

thanks dawg

[lone ether]

[wanton forge]

How do I remove a bad review for this app/bot? I understand now that my issue is with the server the bot helps grant prompt appeals to, and the rude response was not from the bot's admin, but SypherPK's administrators, and I don't want to speak ill against the middle man[this bot]. Any help in this matter would be great, thanks and I'm sorry

I'm not tech savy

[lone ether]

please open a moderator ticket #staff-tickets

[wanton forge]

Thank you i will

[abstract kettle]

Hey! Forgive my ignorance, probably a stupid question, but is there no Slash or "c!" or "d!" commands for upvoting servers for Top.gg? I added my server to the listings, and added the Top.gg bot to my server, but haven't noticed any commands for it. Is it strictly Web based only? TIA ☺️❤️

[sick haven]

Hi, is reporting reviews for bots within a team still broken? the request in network tools is stuck on pending and then ends up timing out after awhile

[grand prism]

Nope, you have to vote in the browser

[elfin isle]

Is it against top.gg to create a bot that rewards users for voting for your other bot (same development team)?

[fading kestrel]

no clue to the answer of this but great question

[elfin isle]

i read through TOS and i seen it's not okay if it's for another bot (not owned by same team) but this is a bit grey so I figured I would ask

[grand prism]

It would still work the same way. You could create 10 bots whose votes would be redirected to one bot, thus artificially inflating the vote count pretty much

[fading kestrel]

well you can still only vote every 12 hours so not really

[elfin isle]

but if it's actual users voting, it wouldn't be artificial no?

[grand prism]

For one bot so it would be 10 votes from 1 user per 12h

[elfin isle]

I just got lost lol.

[fading kestrel]

yeah but it won’t literally redirect every vote it will just incentivise users to vote for the main one bot by giving them a reward for doing so

it won’t give 10x the votes

[elfin isle]

this

[fading kestrel]

if i understood correctly at least

[elfin isle]

thats is correct

its a voting game essentially. top 3 users win a prize. voting is done through the main bot (incentivizes users to add main bot (same development team) to their guild)

[abstract kettle]

That makes sense 😊 I appreciate you! 💕

[grand prism]

Why are you spam pinging everyone?

Just leave the server

@lone anvil maybe you want to do something with him

[strong wren]

This is wild

Just watching it unfold

#staff-tickets open a ticket

Open a ticket to ask the person who denied it why, then you know what to change

They will then discuss with you in there

Server ID

To get it go to:
Discord settings -> more -> enable developer mode

Then:
Right click or press and hold the server then copy server ID

Because disboard is unmoderated and down bad

I've seen worse messages

Np

[loud spade]

@sage monolith

[cerulean ember]

Huh?

Did you pinged raid alert?

[honest flower]

?

What?

[alpine igloo]

has anyone got a bot that gives roles in discord if they vote

[sage monolith]

yes?

[lone ether]

use vote tracker

and also

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[alpine igloo]

please can u send me the link to it

[lone ether]

search it on the website

[reef horizon]

@lone ether hi again I just try that voting into another bot and got that same problem even that I haven't vote on that bot for over a year... Had to refresh the page like 4 times to get the vote done

[tough bay]

How do i make an api key cuz if i try adding my bot it gona say Application ID

You can find your bot’s Application ID on the Discord Developer Portal

1419275175647776770
Your application was not found

and on the docz say go on "https://top.gg/api" Error 404..

[lone ether]

please open a #staff-tickets and click "other" on the mod ticket. ill ask a developer to take a look there

[lone ether]

bot's application ID is the same as its ID

[tough bay]

what.

Provide your Discord Bot's Application ID...

[lone ether]

yes

are you trying to add a bot to topgg?

[tough bay]

ok i put it and "Your application was not found"

[tough bay]

I just want a api key

[lone ether]

if you need it for your bot, it must be approved on the site then you can create a token from the edit page

is this your bots ID? 1419275175647776770

[tough bay]

yep

[lone ether]

let me have a look

please make sure your bot is public @tough bay

[tough bay]

ok..

[lone ether]

and if it's a user app, we don't support those on site right now

[tough bay]

Now is public.

[lone ether]

wait up to 30m before trying to add it again

[tough bay]

ok.

[spare pecan]

@cerulean blaze

[cerulean blaze]

Hi

[sick haven]

Bump

[lone ether]

yes it's broken, only owners can report

if you are on a team and want to report, you can open a ticket here #staff-tickets, click report a review in the moderator tickets

[sick haven]

Alright thanks 🙂

[dark knot]

Good evening, every day I remove the notifications, but they come back on their own and so I am notified for #auctions-status but I want more..

[gloomy shell]

sorry not sure what youre asking for. do you want the roles removed?

theres a discord bug that gives roles back if you remove them from id:customize

i can remove them from you as a mod and they shouldnt come back

[limpid galleon]

Hi- I’m wondering if I’m able to receive a bot developer role ? I’ve successfully applied for three bots now 🥰🙏🏻

Thank you!

[dark knot]

thank

I only selected those in the image

[gloomy shell]

ive removed them all but those two

[elfin isle]

Just following up on this, if anyone could give me some insight I would be grateful

[gloomy shell]

-guidelines

[wild stone]

Auction Guidelines
Bot Guidelines
Review Guidelines
Server Guidelines
Voting Guidelines

[gloomy shell]

read the voting guidelines 🙂

[elfin isle]

Ah okay, so it is haha. I thought the rules meant voting for other entities (different development team), but I believe it’s not allowed even it’s the same development team

[gloomy shell]

correct. "entities" means bots and/or servers.

[elfin isle]

thank you!

[worldly bluff]

-help

woah

[lone ether]

commands in #commands please

[low holly]

How do you remove a command from the new bot commands section? I've accidently imported a few commands that are not suppose to be public :(

[lone ether]

you just import the commands you want i believe and it updates?

[low holly]

oooohh

i didnt know it clears them and just adds the new ones you import

[lone ether]

i actually wasn't told, could you try it and let me know?

[low holly]

eh no that didn't seem to work

[gilded glacier]

updated
https://github.com/TermuxHackz/Commands-to-Top.GG/tree/master/discordpy

i added a new decorator
which allows you to add to your commands to excluded them from being posted
so its like

@bot.tree.command(name="dev_reload", description="Developer reload command")
@exclude_from_topgg # this is the decorator that lets this command not to be posted to top.gg
async def dev_reload(interaction: discord.Interaction):
    """This command will NOT appear on Top.gg but still works in Discord"""
    await interaction.response.send_message("🔄 This is a dev command hidden from Top.gg!", ephemeral=True)

[low holly]

i don't use this

nor even use python

[low holly]

sorry for the ping, is there a way you can remove a few of my commands for me? that didn't seem to override the existing commands with the new ones

[lone ether]

sorry i have no clue how to remove commands

cc @gloomy shell any idea?

[low holly]

ah no worries

[gilded glacier]

Ahh 😦

Js?

[low holly]

no, c#

[gilded glacier]

[worldly bluff]

@wild stone

[fiery scaffold]

hello @gloomy shell how did "Yuna" bot review go if i may ask ?

i noticed that some moderation commands failed due to the lack of permissions

it helped me fix the permissions requirement error message that i forgot

[grand prism]

@lone anvil scam

[lone anvil]

ty

[hexed flower]

Hey

Can i get some information about this halloween event

[gloomy shell]

what info are you needing? the website should have all the info thats needed

[hexed flower]

first we need to place our entry or just submit the project at the link you provided?

[gloomy shell]

im not sure what you mean b y "place" your entry?

you just submit it whenever youre completely done with it

[hexed flower]

Thanks
I was thinking that we need to give our entry somewhere that we are participating.

[gloomy shell]

ah, nope. just submit when youre done 🙂

[hexed flower]

Thanks for your help

[gloomy shell]

you're welcome!

[sinful sluice]

how do I update the server count on top.gg it is not updating.

[pulsar bone]

Hey all - the Discord server link in the follow-up email after a failed review links to your SendGrid login

[gloomy shell]

thanks for letting us know, i'll see if we can get that fixed

[sweet grove]

-refreshdata

[wild stone]

@sinful sluice

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[sweet grove]

Can you try this for me, if that doesn’t fix it let me know

[pulsar bone]

Question for the reviewers - do you have a process in place for commands that require the caller to have admin perms (as a security measure), or should I add a toggle to disable that protection? I could also potentially add a switch for just the verification server and keep the existing layer intact.

Context (cc @shell tulip as reviewer) - the entrypoint setup command was not responding due to a hole in how certain errors got bubbled up to the responder, but the error itself was due to a lack of perms in the verification server. That hole's been patched but setup will still fail if run by a user without admin perms.

Also if this is better suited for a ticket I can go that direction, apologies if this isn't the place

[gloomy shell]

i would have an error message show if the user isnt an admin and tries to run the command, or you can put in the description of your page that the setup command needs admin to run

if its hidden by defualt as a slash command

[pulsar bone]

Yeah that's since been fixed, was intended to reply with an error describing the perms issue. I can go ahead and resubmit if they're set to handle it from there

[sinful sluice]

I do that and it still shows only 88 servers when its in about 130 now

[fading kestrel]

you need to post it to top.gg

through their API

[sinful sluice]

and how would one do that

This is my first time using top.gg

[fading kestrel]

what language are you using?

[fading kestrel]

that’s okay!

[sinful sluice]

py

[fading kestrel]

import requests

token = "YOUR_TOPGG_TOKEN"
bot_id = "YOUR_BOT_ID"
server_count = 123  # replace with your bot's guild count

url = f"https://top.gg/api/bots/{bot_id}/stats"
headers = {"Authorization": token, "Content-Type": "application/json"}
data = {"server_count": server_count}

r = requests.post(url, headers=headers, json=data)
print(r.status_code, r.text)

code like this should work iirc, haven’t used python in a bit, u will need to integrate this into ur main bots code or you can manually find your bots server count and post with code like this!

u can find ur top.gg token by going to ur bots page -> 3 dots -> edit -> integrations & API -> create token

[sinful sluice]

thank you <3

[fading kestrel]

yw! lmk if you need anything else!

[sinful sluice]

It fixed it thank you so much. I don't use API at all so this was a big help.

[fading kestrel]

you’re welcome! glad to help!!

[pliant warren]

Is there any bot to add a role to bulk users who are in a voice channel only?

[cerulean ember]

-how2search

[wild stone]

@pliant warren

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[pliant warren]

ok

[fiery scaffold]

hey, is being ignored normal here ?

[zinc oracle]

hey, what can I help with?

[vagrant wigeon]

hey! if you want to dispute a bot decline, you need to open a reviewer ticket in #staff-tickets

[fiery scaffold]

Nothing! I just asked for their impression, thanks

[fiery scaffold]

No i do not, my app was accepted thank u

[vagrant wigeon]

oh perfect no worries! we do not always have the time to give further feedback on your submission after approval 🙏 apologies that your message was missed though

[fiery scaffold]

Okay thank u, and also i would like to know how did you make your own emojis like this

[vagrant wigeon]

this isnt really a support question so its best to move to #general unless you needed help with anything else

[narrow ivy]

how do I get bot developer role? I have an approved bot. It was approved a while ago.

[lone ether]

what's the bot's ID that was approved? @narrow ivy

[narrow ivy]

1305713838775210015

[cerulean ember]

done

[strong wren]

[fading kestrel]

lool

[valid seal]

How I can start editing design of my bot like on the site?

[limpid shadow]

just re-submit. each submission overrides older submissions

[gloomy coyote]

Hey guys! Having a small problem.

Whenever our team leader tries to invite me to the team, it shows me as "deleted user" even tho i am logged in on site and have no problems on my end

I've tried to relog, nothing helps

[shell inlet]

hey ask them to use your top.gg id

https://top.gg/user/me

go there and click

[gloomy coyote]

Sure, one second

[shell inlet]

go there and copy this

[gloomy coyote]

@shell inlet thank you very much. That worked

[shell inlet]

no problem

[lone ether]

-htmldesc

[wild stone]

@valid seal

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[toxic nimbus]

it says my server was already submited

i never got a reply if it got accepted ot not

[vagrant wigeon]

you have 2 approved servers that I can see, what is the name of the one youre unsure about?

the one you submitted yesterday is approved 🙏

[toxic nimbus]

oh

i didnt see the accepted message srry

[wary imp]

hello is that I put a review to a bot and I wanted to change it but I can't please make it possible to edit or delete reviews :(((

[lone ether]

please send the bot/server page where you posted the review and i'll delete it

[wary imp]

https://top.gg/bot/1315084242149052436 this

[lone ether]

deleted

[wary imp]

tsymm

[lone ether]

np

[acoustic flame]

Hello! I would like to request a transfer of ownership for this server listing to my account. We submitted it back in 2020, however the original owner of the server has since left and transferred the server to me. Could the listing on top.gg be updated to reflect my ID as the owner? Please let me know if I need to submit a support ticket or follow a specific process
https://top.gg/discord/servers/542975038159261699

[shell inlet]

hey can you please create a ticket in #staff-tickets and ping me

[fading kestrel]

i accidentally clicked report on a review on my bot is there anything I should do about that

[lone ether]

nope, if the review is valid, we'll unflag it

let me have a look

[fading kestrel]

alright, thank you!

i am also curious, is there any punishment or action taken against a user who has made invalid reviews, eg. spamming or lying on reviews, if their reviews get reported do they get some sort of strikes or punishment?

[lone ether]

our developers are working on a lot of features, a review ban is something in the works! we can't do anything right now but in the future we'll be able to

[fading kestrel]

okay, thanks for the info!

[lone ether]

np

[fading kestrel]

also, would it be reasonable to leave a bad review on a bot from information found on other websites? i have seen the same bot reporting bad reviews on another listing site and getting them removed even though they are valid, idrk how to phrase that 😭

sorry for all the questions hahah

[lone ether]

if it's unrelated to topgg we can't really do anything about it

[fading kestrel]

yeah but is it reasonable for me to leave a bad review on them due to that or would i have to find evidence of this on top gg, i understand not being able to take action against the bot ofc, but like is it still a fine idea for me to leave a review

[lone ether]

if you mean leave a review on top.gg based on other sites, we may remove it

if you mean leave a review on other sites, not something in topgg's jurisdiction so you do you

[fading kestrel]

yeah thats what i was wondering

alright thank you

[lone ether]

np

[ivory holly]

guys what is requirements to add my bot to the web

[grand prism]

https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

[ivory holly]

ty

[torpid lagoon]

Help

[strong wren]

not the right place, this is for the top.gg bot list and not for bot support. from what I translated online, your documents for verification are wrong? either way, this is the wrong place for that.

[abstract kettle]

Is there a way to be able to do /vote to upvote a server, like you can for a bot? I've just been tagging the Top.gg bot and going to the webcite to upvote, but is there an easier way? Or is that allowed?

[supple mica]

-notdiscord you can try the general questions link here

[wild stone]

@torpid lagoon

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[supple mica]

As in link people directly to the vote page?

[abstract kettle]

I think so, like, when I do /vote for, for example, the Counting Bot, it prompts a page with a link to its upvote page. I was wondering if there's a way to do that for a server

Sorry, I'm not tech savy 😅

[supple mica]

Oh yes, of course 🙂 You would need to have a bot created for that, and just have the bot link the server voting link

A bot would allow anyone in your server to run /vote

[mighty hemlock]

when will server webhooks be available

[lone ether]

i believe you can go to server page > edit > integrations & api > create token

https://docs.top.gg/docs/API/v1/projects

[mighty hemlock]

yeah i see theres a way to fetch votes but is there no callback system like bots

there was previously callbacks for servers

just wondering when they will come back

[lone ether]

ah no eta for those yet im afraid

[magic arch]

Hello. I cant vote

[coral siren]

-troubleshoot @magic arch

[wild stone]

@magic arch

Troubleshooting steps

Make sure you're logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg.

Try these steps in order:

1. Turn off ad blockers/VPNs and try again.
2. Log out and log back in.
3. Use a different browser (not Opera/Brave, they cause issues sometimes).
4. Use incognito mode on any browser.
5. Use a different device.
6. Wait a few hours. If the issue persists, come back for more help!

[coral siren]

have you tried any of those steps?

[magic arch]

Yes

[coral siren]

have u tried all of those steps?

[magic arch]

yes

why

[coral siren]

are you able to provide a screenshoot of the issue/error you're seeing?

[magic arch]

infinitely loading

[coral siren]

hmm well top.gg isn't working on a lot of apple devices right now

it's a known issue the devs are working on resolving

but for now i would recommend trying another device and it will (hopefully) work!

[magic arch]

Alright, thank you.

[stiff niche]

bug ig?

[strong wren]

wdym bug

i guess they just put a bunch of tags in one slot

[stiff niche]

bad ui

[strong wren]

i mean not neccesarily, theres a bunch of bots that have it, i think its just unintentional

i counted 16 bots with it

[shell inlet]

that looks oddly weird, can you give me the bot pages' links?

[strong wren]

https://top.gg/tag/anigame-lottery-giveaways-events-mudae-karuta

[shell inlet]

pretty sure it would be unintentional, i'll check this with team internally and let u know, thanks!

[stiff niche]

therefore a bug.

[gloomy shell]

Usually one person types it all out and makes it a single tag, then other people start typing one of the words in it and it gets recommended to them, and they click on it to add it

[spare patio]

@limpid shadow I was trying to update the /commands page of my bot (as I have added 5-7 more slash commands) so now will I have to add the complete JSON code again in there, or there is any other way also for the same (except the API)

[lone ether]

complete json again

[sinful sluice]

quick question how do I import the commands to top.gg where do I get the json code I'm a tad slow.

[limpid shadow]

yeah new validation against this type of thing is being made and implemented

[gilded glacier]

what framework ?

[loud rampart]

How do I get the itranstlator to work again?

[gilded glacier]

they have a support server you should ask in btw

[gilded glacier]

https://top.gg/bot/924619870891552799

[coral siren]

you can fetch the json data for all of your slash commands directly from the discord api

i used a simple script like this (for DiscordJS) to fetch my command json data

const { REST, Routes } = require("discord.js");
const fs = require("fs");

const BOT_TOKEN = "cool_token";
const CLIENT_ID = "cool_id";

const rest = new REST({ version: "10" }).setToken(BOT_TOKEN);

(async () => {
    const commands = await rest.get(Routes.applicationCommands(CLIENT_ID));
    fs.writeFileSync('command_json_data.json', JSON.stringify(commands, null, 2));
})();

[sinful sluice]

thank you

[quasi kraken]

how would uploading a user install bot on topgg go?

[strong wren]

i dont think they support it yet

[rancid moss]

I accidentally gave a rank on review 3 stars instead of 5 stars is it possible for it to get deleted?

It’s on Top.gg

[sweet grove]

Send a link to the bot and a mod can delete it

[rancid moss]

Ummm how do I do that?

It’s the same user and profile on there

[rancid moss]

Thank you

[pliant warren]

how it works?

[gilded glacier]

https://github.com/TermuxHackz/Commands-to-Top.GG

(if ur using djs or python)

[plush osprey]

Hello, I installed your App in my server and it's not populating any news. Just wondering if I missed something. Thanks!

[sweet grove]

-wrongserver

[wild stone]

@plush osprey

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

[wild owl]

Are discord bots still popularM

[sweet grove]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[quasi kraken]

What's the policy around NSFW bots?

They seem to be allowed ( as i've read )

[grand prism]

You can't mention any NSFW commands/functions on the page afaik

[quasi kraken]

👍

So no mentioning NSFW content/commands?

or am I allowed to subtly mention them?

[lone ether]

no mentions at all

anti-nsfw mention is ok
nsfw is not

[quasi kraken]

thanks

[quasi kraken]

In terms of tags csn i put “18+” or “nsfw”

[lone ether]

18+ is fine

again, absolutely no mentions of nsfw

that includes tags

[quasi kraken]

alright!

[quasi kraken]

One other question 🤣

Does the long description automatically support markdown features?

[lone ether]

yes!

-htmldesc

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[thorn bear]

Does this server control uno? If so is there something wrong with it because we are having problems playing it on another server I'm in.

[coral siren]

-wrongserver

[wild stone]

@thorn bear

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

[thorn bear]

Thank you

[thorn bear]

Thank you

[solar kindle]

Hey Guys, Trying to find webhook for discord servers, but cant seem to find it

[fading kestrel]

^

they do not exist yet

[solar kindle]

Ah shiiiii, Ty

[fading kestrel]

yw!

[unreal coral]

@fluid birch

Hi friend, sorry for pinging you, is there a problem with top-gg sdk? Since this morning, I have an error that points me to this.

[fluid birch]

hey there! Please move to #topgg-api for this and let me know what kind of errors you are facing

[ocean dew]

Getting 500 errors since this morning

Or like 7 hours ago

[fluid birch]

yep seeing multiple reports of this. I'll compile a message for veld when I'm a little bit less busy

[ocean dew]

All good

[livid mesa]

getting errors on site

and my bot unable to send stats to the site

[sweet grove]

What errors are you seeing?

[fluid birch]

team is aware. We appreciate your patience while we handle this issue

you can find more information in #topgg-api

[livid mesa]

Why is this error coming?

[sweet grove]

its coming from our backend, like said above we are aware and investigating 🕵️ thanks for your patience.

[sweet grove]

Update for anyone else, a fix was deployed.

[agile estuary]

Is it alright for me to have people vote for the bot in return for premium?

[grand prism]

Vote rewards are fine (even recommended), rewarding reviews is not

[limpid shadow]

you can use this endpoint to check votes for servers: https://docs.top.gg/docs/API/v1/projects/#get-vote-status-by-user

[bleak charm]

#announcements invite link is expired for halloween event

[lone ether]

invite link?

[coral siren]

i believe it's just a link to this thingy
https://discord.com/events/264445053596991498/1419404069377806496

[coral siren]

seeing as the event id is the same it must be this!

[bleak charm]

It's a published post so other servers can't see the invite and makes sense to fix it

[coral siren]

#cheatcode
https://discord.com/invite/EYHTgJX?event=1419404069377806496

[lone ether]

that's just the event invite, the whole announcement is posted so they can click on the website still

[bleak charm]

Still makes sense to fix it on the announcement post for other servers/users and for consistency.
The invite link for the vercel website requires you specifically click Back and then the bottom right for Discord.

[gloomy shell]

Ill let Ina know, thank you uwu

[winged glade]

How to reset data? I want to change my photo profile bot on top gg

[gloomy shell]

-refreshdata

[wild stone]

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[gloomy shell]

try this 🙂

[winged glade]

Tysm

[winged glade]

When I refresh the data and refresh the page, the bot's profile photo doesn't change.

[strong wren]

Can you see the change on your bots profile inside discord?

Did you set the pfp inside the bot section and not general?

[lone ether]

what's your bot page link?

[winged glade]

https://top.gg/bot/1200640142508040192

[winged glade]

Both

[lone ether]

your bot's description must be at least 300 characters, you must also select a language @winged glade

please go on the bot's edit page and fix those, then you'll be able to refresh its details

[winged glade]

Okay

Tysm

[brave glacier]

how long does it usually take to review?

[grand prism]

Bot? Less than a week

[brave glacier]

ah nice

[coral siren]

-upto

[wild stone]

@brave glacier

When will my bot be reviewed?

Our current average review time is <1 week.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[brave glacier]

[urban zinc]

How does this new
Import from Discord the comamnds page work?

How would I import my commands?

[strong wren]

what language is your bot in?

[urban zinc]

javascript

so i use discord.js

[gilded glacier]

https://github.com/TermuxHackz/Commands-to-Top.gg

there is a discord.js example

[strong wren]

was about to send that

rip

[urban zinc]

Thankss

[strong wren]

https://github.com/TermuxHackz/Commands-to-Top.GG/tree/master/discordjs for discordjs

[urban zinc]

I guess the token is just a normal token you create via the edit page on the Integrations & API?

[gilded glacier]

yeahh v1 token

[vapid dew]

Hello
Anyone can tell me how to change name and logo of discord bot
My discord bot name and logo is changed but idk how to change in top.gg

[normal narwhal]

-refreshdata

[wild stone]

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[normal narwhal]

here's how you can get it to change on the website

[vapid dew]

And how i can import commands

-importcommand

Hmm

[bright yoke]

Is the save button bugged when you try to set your support server link?

I asked this in general but should've asked here

[coral siren]

if you're using discord.js, someone posted a github repo a little bit up (haven't used it myself tho)

i just used a simple script like this to fetch my command data and then pasted it onto my bot's page

const { REST, Routes } = require("discord.js");
const fs = require("fs");

const BOT_TOKEN = "cool_token";
const CLIENT_ID = "cool_id";

const rest = new REST({ version: "10" }).setToken(BOT_TOKEN);

(async () => {
    const commands = await rest.get(Routes.applicationCommands(CLIENT_ID));
    fs.writeFileSync('command_json_data.json', JSON.stringify(commands, null, 2));
})();

[coral siren]

i just tried mine and it seems to work fine, sorry

[sweet grove]

https://docs.top.gg/docs/Libraries/javascript

posting using Javascript acticle is here and gives a copy paste code

[bright yoke]

It's been happening for a few days now and it's driving me nuts 😭

There's two types of link, the "Support URL" where you can simply type the link, that one works. The "Support Server Link" where you need your server to be reviewed first and uploaded, this one doesn't work at all for me

[sweet grove]

const { AutoPoster } = require('topgg-autoposter')

const ap = AutoPoster('Your Top.gg Token', client)

ap.on('posted', () => {
  console.log('Posted stats to Top.gg!')
})```

that is all you need those 4 lines

[bright yoke]

My server shows up there but it won't let me click save

This one

[sweet grove]

can you check the console on your browser for me Control + Shit + I

on most browsers

and see if you see an error when you either click the support server, or when clicking save

[bright yoke]

There's quite a few

Lemme read through em

[sweet grove]

can also just screenshot all of them

[bright yoke]

There's nothing I can leak there right? 😭

[sweet grove]

No

can send in my dms if you prefer

[bright yoke]

Yeah ty 🙏

[sweet grove]

okay recieved, I see some blocked by client, do you have an ad blocker? and can you try disabiling that for top.gg

@bright yoke

[bright yoke]

I tried this yeah, same errors appeared

I fully reloaded after disabling it too and nothing changed

[sweet grove]

okay do you mind trying a different device or browser?

[vapid dew]

What next?

[bright yoke]

I can try another browser, I tried on my phone and that didn't work either

Lemme try edge

[sweet grove]

okay I mean if you tried on the phone and that didn't work, then it appears it might be something on our end. I will contact a developer to look into this for you

[vapid dew]

@sweet grove hello can you help me in importing commands

[bright yoke]

Tysm, I really appreciate the help ❤️

[sweet grove]

yep either I or Veld will reach back out to you and lyk appreicate your patience

[sweet grove]

sure this is a better script to use in my opinion

@vapid dew

[vapid dew]

Hmm okay ill try

[sweet grove]

use npm i topgg-autoposter

you probably alreayd have Client so you can remove that, just add the other 3

to your index.js

[vapid dew]

Okay

[lone ether]

hi there, can you please try transferring both the bot and server to yourself?

you can do this by clicking edit then transfer. put your discord ID in the field and save.

after that, retry adding your server to your bot!

[bright yoke]

That worked 😭

Tysm ❤️

[lone ether]

np!

[stoic path]

hey, how does this work?

[lone ether]

you import with json

[stoic path]

where i can find this ?

[lone ether]

have a look here

[stoic path]

thanks you 😄

[opaque wing]

does anybody know how top.gg knows what qualifies a bot as high quality? like how the search algorithm knows. Is it based on the click-through rate?
#announcements message

[gilded loom]

Not sure if this is the specific spot to post, but I am going to assume it is. I am unsure why my bot keeps getting denied, the email claims the command doesnt work, but it does work when tested myself in a couple servers and when friends test it. Thanks in advance

[zealous hull]

If you want to inquire further into a specific part of your denial, you can always make a ticket in #staff-tickets

[gilded loom]

thanks

[somber juniper]

I'm trying to add my bot in topgg but it says it was already submitted

I never did

[daring hedge]

Are you able to fetch me the bot's ID?

[somber juniper]

send in dm ?

[daring hedge]

Sure

[somber juniper]

sent

[daring hedge]

Okay, so I see your project is in draft, so press add to the top of the website, and press the Discord bot. It should show a draft under the Application ID

[somber juniper]

I don't see any such option

Just that its already submitted

can you check who submiteed it as draft ?

[daring hedge]

This user

This you?

[somber juniper]

nope

I don't know that person