support

[red sentinel]

can someone help me get my bot approved

[grand prism]

Make sure your bot meets the guidelines, submit it on the website and wait for it to be reviewed

Your bot was already rejected once 3 days ago for being offline. I don't know how we can help you with that

[red sentinel]

i put it again

it should be online forever

[grand prism]

Then resubmit it and wait

[red sentinel]

resumbited

[red sentinel]

it meets

does privacy policy count and other stuff?

[red sentinel]

@grand prism sorry to ping but i need help with this one please don't timeout or ban or kick me

[grand prism]

I'm a regular user. Your bot must meet top.gg's guidelines, and they don't mention anything about privacy policy. This is required if you want Discord to verify your bot

[red sentinel]

okay

thought your mod or admin role

[red sentinel]

how did you know if your normal user

[sour oxide]

meslektaşım naber

[verbal monolith]

which lang is this?

[grand prism]

It looks Turkish

[vale stream]

@red sentinel look at his roles. He is an expierenced and bot developer.

[red sentinel]

who

[vale stream]

NyNu

[red sentinel]

nynu?

i already knew

[vale stream]

If they are a moderator they will have the moderator role

[red sentinel]

i realised at 4:00

[tranquil kettle]

How do i update the server number? #commands message

[grand prism]

Send it via API

[tranquil kettle]

but how?

[grand prism]

https://docs.top.gg/docs/API/bot#post-stats

[tranquil kettle]

ah

tysm

[red sentinel]

nynu

what's your steps to create a dc bot from 2022

[tranquil kettle]

Worked tysm

[high berry]

Okay but its not work

[lone ether]

-troubleshoot

[wild stone]

@high berry

Troubleshooting steps

Make sure you're logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg.

Try these steps in order:

1. Turn off ad blockers/VPNs and try again.
2. Log out and log back in.
3. Use a different browser (not Opera/Brave, they cause issues sometimes).
4. Use incognito mode on any browser.
5. Use a different device.
6. Wait a few hours. If the issue persists, come back for more help!

[high berry]

Okay

-troubleshoot

[lone ether]

read the embed

[high berry]

Troubleshooting steps

Make sure you're logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg.

Try these steps in order:

1. Turn off ad blockers/VPNs and try again.
2. Log out and log back in.
3. Use a different browser (not Opera/Brave, they cause issues sometimes).
4. Use incognito mode on any browser.
5. Use a different device.
6. Wait a few hours. If the issue persists, come back for more help!

[subtle fjord]

Why my bot declined

Its support only Turkish

Please try again and use 'o!yardım'

[subtle fjord]

@sweet grove

[sweet grove]

remove English from supported languages

and resubmit the bot, and I can

[subtle fjord]

Ok

I will add english support

But not now

[sweet grove]

or that

just resubmit when fixed, and a review will be done

[subtle fjord]

I fixed now and trying again

[proven bolt]

@sweet grove hi william, i see you've been having issues with 'reactionbot' from your screenshot sent to me you have used the wrong commands.

when you added my bot to your test server, the welcome message gave you all the proper commands.

[icy summit]

Does it need to be plain text in the description when it will be reviewed? Or can it be HTML

[sweet grove]

did not see a welcome message

make sure commands are seen in the help command

[proven bolt]

Ok will add.

Currently it’s set to !commandlist but will add the help command as well

[sweet grove]

thanks!

[proven bolt]

It’s been added and working

[lone ether]

@inland torrent

if you wish to talk about anything else you can ask in here or create a mod ticket

[inland torrent]

its not a bot its a server

[lone ether]

then why did you create a ticket for that?

[inland torrent]

i just created a ticket but it was closed

[lone ether]

i am showing you the screenshot so you can see why i closed it

[inland torrent]

yes it says there is an error and i am not the ownere of my server when i try to submit

[lone ether]

what's the server id

[inland torrent]

751346573317898240

[lone ether]

what's the server name?

can you send the link to the server

[inland torrent]

Eye of Unity ($EYES)

[lone ether]

another user has submitted the server

if you send me the server link, i can verify ownership and transfer the server to you

this user is the server owner

therefore i can't transfer it to you

if they want you to be able to manage the top.gg page, they can create a team and add you to it

-team

[wild stone]

To create a team:
Go to https://top.gg/teams/new
Fill out the name, description, and icon (optional)

Submit to be redirected to your team's edit page
From there, you can add members, edit details, or delete the team!

Read more about teams in our support article!

[lone ether]

read more about it here^

no need to send the link, i have checked who the owner is

[inland torrent]

I am the only owner of my server it should link to me

[lone ether]

do you own eyeofunity account?

[inland torrent]

yes

[lone ether]

you can transfer it to your current account by clicking "edit" then transfer

or just click here https://top.gg/discord/servers/751346573317898240/transfer

you should be able to access the page from your current account afterwards

[inland torrent]

im still getting this error Application error: a client-side exception has occurred (see the browser console for more information.)

[lone ether]

from logs i see that you didn't put your own discord id in the transfer box

[icy summit]

Does it need to be plain text in the description when it will be reviewed? Or can it be HTML

[lone ether]

-htmldesc

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[quiet frigate]

930806473842385006 - this is my discord username id

the discord user and top.gg user are the same?

[lone ether]

can you try hard refreshing the site please

which account are you trying to use the site with?

[quiet frigate]

Meteyeverse is an Admin and Mod for Eye of Unity Discord

[lone ether]

^

[quiet frigate]

so i would be adding Meteyeverse to Eye of Unity teams

but it says there is an error

im logged in as Eye of Unity

[lone ether]

you can refresh the page, it should've gone through if you clicked once already

you can see the invite in the other account by going to your profile on top right

[quiet frigate]

ok it is there

i see you have a few errors but things still go through

maybe you can check and help move mine alone i been waiting about a year no lie

[vale stream]

If our bot is primarily using / commands, on prefix do we have to include that as a prefix or is that a given?

[icy summit]

I know, but maybe it should be plain text for review?

[lone ether]

it doesn't need to be plain text for review, as long as your bot page complies with the guidelines

[vale stream]

For apps

[lone ether]

put / in the prefix box

[vale stream]

Alrighty. Is there anyway to change the application or do they look at prefixes on the page?

[lone ether]

if you put / we will try slash commands

[vale stream]

Awesome thank you 🙂

[lone ether]

np

[ancient field]

Ah I need some help a guy is using my brothers public src to make a bot and register here

[tardy lance]

https://top.gg/bot/1394421518062059581
any updates in my bots approval?

[sage monolith]

-upto

[wild stone]

When will my bot be reviewed?

Our current average review time is <1 week.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[pure slate]

Yo, is there a way to display this little server count icon for my bot's page? right now it shows as 0

[grand prism]

You have to send the server count via API

https://docs.top.gg/docs/API/bot#post-stats

[pure slate]

ohh got it, ty

[icy summit]

What will happen when the server count didn’t update yet, and people kicked the bot?

[lone ether]

nothing, it will stay at that server count

(i think)

[icy summit]

It auto updates? Or do we update it ourselves?

[lone ether]

the topgg bot should update it (for servers) but that's not set up yet

[limpid shadow]

URL has changed to https://docs.top.gg/docs/API/v0/bot#post-stats btw

[grand prism]

Noted

[icy summit]

But you would need to make a code that pushes the stads, correct?

[lone ether]

for servers? no, the topgg bot handles it

[icy summit]

Oh huh Im so confused

Imma read the docs

Wait what bot? Bc it doesn’t say anything about that

[vale stream]

If you have a bot on there you have to do it through the api. If your server is on top.gg you need to have the top.gg bot in your server and it updates your stats through that bot.

[icy summit]

It’s a bot

[vale stream]

You will need to update the numbers using the api then

[icy summit]

But like via the api you need a code; correct? (Sorry I never really used api before, except form the vote one)

[icy summit]

But like, how many times a hour?
Bc what if people kick the bot and the server count is incorrect?

[vale stream]

You can update it whenever.

[icy summit]

But when it’s incorrect your bot can be removed?

[grand prism]

Bots usually update stats every 30 minutes or every hour, but it's really up to you

If the difference is minimal, nothing will happen I guess

[icy summit]

Okay! Thanks a lot :)

[limpid shadow]

bot doesn't update member count yet, refresh data does however

[lone ether]

ah

thanks

[prime ether]

I can't select my support server here? https://abstellkammer.sattler.dev/Loon/STRbrQwhL0

The server is listed already https://top.gg/discord/servers/723809877897883648

[lone ether]

the bot and the server must be in the same team

or owned by you

it can't be one in a team and one owned by you

[prime ether]

Ohh you can put servers into teams too?

That could be the issue

[lone ether]

yes

you can click edit and then transfer

[prime ether]

Now I can select it thanks haha

didnt know that this is a thing

[lone ether]

np

[icy summit]

I messed up😭 the bot is in 18 servers but it said 16
And I can’t change it

[lone ether]

please ask for help in #development not here

[uncut fiber]

Hello
I'm new . Could anyone tell me what this server is about.

[grand prism]

It's a support server for the https://top.gg website

[spare patio]

@limpid shadow for using https://top.gg/api/v1/projects/@me/commands do we have to create a new top.gg token or the old one will still work?

[gloomy shell]

The New commands feature requires a new v1 token

[limpid shadow]

new one is neccessary

[covert sapphire]

is this reward still available ?

100 vote for first time = 15$
1000 vote = 1$
@gloomy shell

[gloomy shell]

No

-credits

[wild stone]

Auction Credits

Credits have been removed.
For more information, refer to ⁠#announcements message

[cedar isle]

is it not possible to edit the bot picture on a top.gg listing?

[vagrant wigeon]

if you change it in the dev portal, it will change on top.gg

you may need to hit the refresh data button though

[cedar isle]

Where is this button on the dashboard?

[grand prism]

It's on your bot's main page

The "main page" is the page with the description, invite button and reviews

[cedar isle]

Ahh, okay thank you. That fixed the issue! 🙂

Would you also happen to know why my analytics page might say there was 10 invites but the bot is in 0 new servers? Is that metric if they just click on the invite button?

[grand prism]

Top.gg can only count the number of clicks on the "Invite" button. Someone might click the button but ultimately decide not to add your bot to the server

[cedar isle]

Is that metric unique invite button clicks?

[grand prism]

I'm not sure about it

[cedar isle]

I don't remember if I accidentally clicked invite 10 times... 😅 lol

[subtle fjord]

My first application was rejected but it was approved within 1 hour and now I have been waiting for 2 days, what is the reason?

[icy summit]

Is this allowed? (Can’t really find it)

You do a command and attach a image, when you break a safety rule, it sends in a channel of my support server (private)
To check if it’s safe (with user id)

And if it is something bad I can ban them from the bot

And if not, I just delete it

I think we can’t..

(When you first use the bot u must accept a TOS,)
But if this is not allowed I will not do this

[lone ether]

-upto

[wild stone]

@subtle fjord

When will my bot be reviewed?

Our current average review time is <1 week.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[lone ether]

that's not to do with top.gg

keep your channels private to just yourself/developers of the bot

[icy summit]

So it is allowed

[grand prism]

And yes, you can blacklist users from using your bot without any problem

[icy summit]

But can I temporarily save the pictures? And only use when they use my bot for problems, like really bad things?

[grand prism]

This is more of a Discord TOS question. If it's clearly explained in your bot's privacy policy and your users don't have a problem with it, then you shouldn't have any either

[icy summit]

Yea! Thanks
They accept it :) soo

[icy summit]

Are we allowed to add a command that is coming soon? Like “coming soon” when you run a command?

[lone ether]

-guidelines

[wild stone]

Auction Guidelines
Bot Guidelines
Review Guidelines
Server Guidelines
Voting Guidelines

[lone ether]

you can do anything as long as it complies wit the guidelines

[void arrow]

So! Im trying upload a picture to thr top gg auction bids for my bot while I wait for approval the picture is not well liked my I have help

[lone ether]

you can't place bids for your bot if it's not approved yet

could you show a screenshot of the error?

[brave owl]

website shows me this after login.. any ideas? am i banned or something?

----> problem solved, after few tries it worked

[agile estuary]

How would I remove a server from top.gg? I don't have the option to.

[icy storm]

Join up

Need more people

[agile estuary]

@zinc oracle Sorry for the ping mate, but not sure if people can be posting random facetime invites here 😭

[lone ether]

add /delete to the url from the main page

[limpid shadow]

that's odd, do you know what the error said by any chance?

[brave owl]

I have no idea, i saw only what i sent :/

[limpid shadow]

weird okay

dreadful auth system

[undone bough]

I do believe something is broken. I keep on getting redirected back to the discord login screen multiple times asking for me to log into my account and if I do somehow get past that page. Top.gg says that I've requested too many tokens. Not really sure what to do about this. This is for the auctions page

[lone anvil]

yup, same here

escalated it internally

[limpid shadow]

😤

[strong wren]

im guessing feedback.top.gg is retired, but its still on the header :3

[stiff niche]

auctions.top.gg wont let me login.

I placed a bid, can someone please help.

Clicking authorise on oauth just keeps looping.

Sends me right back to authorise every time

bro if i've been banned for literally placing a single bid.. that's dumb.

[lone anvil]

@undone bough @stiff niche The issue should be resolved, could you try again?

[stiff niche]

It is indeed, thanks

[undone bough]

Indeed fixed thank you

[icy summit]

What is 1 “feature”
Like what do you mean by that?

[ionic wolf]

Hello, i was wondering why one of my bot's do not show up on top.gg when searching for it? (https://top.gg/search?q=tartarus)

The bot is verified and listed here: https://top.gg/bot/1299075276281614366

[red sentinel]

your bot needs to have 1 feature like moderate and stuff and 5 valuable commands like ping help and stuff

[red sentinel]

@ionic wolf

[ionic wolf]

@ionic wolf

[red sentinel]

look at this

this should help...

dont mind background

i was watching something

[ionic wolf]

well, thats an amazing search system, thanks

[red sentinel]

dw

[lone ether]

please open a #staff-tickets dispute

[lone ether]

please edit something in your bot's page and it will reindex automatically

[icy summit]

Contact a reviewer or a moderator? :)

[ionic wolf]

reviewer

[icy summit]

Wait, it was not my bit that got denied, I was just wondering what yall ment with that

[ionic wolf]

thanks a lot, that worked

[red sentinel]

ig mod comes on the save🤷

[lone ether]

https://bit.ly/botghostclone - this doesn't apply to botghost but it has the information you need

[lone ether]

please don't give incorrect information to users and wait for people who are staff or experienced users to answer

[red sentinel]

i was trying my best🤷😭🙏

[shadow ether]

what exactly does it expect

[supple mica]

https://docs.top.gg/docs/API/v1/projects/#update-discord-bot-commands

https://discord.com/developers/docs/interactions/application-commands#application-command-object

The Discord application command structure 😄

json format

[shadow ether]

thx

[supple mica]

[icy summit]

Is the reviewer note still bugged?
Also, does reviewers read all embeds? If yess I’ll add a little note for them

[lone ether]

reviewer notes are still not working

if you want to add anything you can dm me and i'll leave a manual note

[tall burrow]

I had already sent my bot to analyze more was disapproved, sent again more does not appear in the channel #mod-logs this is normal?

[icy summit]

Someone also told me that.. but they never added it ..
But I’ll dm you!
-# or atleast I think they didn’t

[lone ether]

-notified

[wild stone]

@tall burrow

Bot Review Notifications

If your bot is approved:

• You'll receive an email at the email linked to your Discord account.
• You'll be pinged in #mod-logs and you'll be assigned the <@&265125253443878912> role.

If your bot is declined:

• You'll receive an email at the email linked to your Discord account.
• You'll be pinged in #mod-logs.

💡 Note: If you didn't receive the <@&265125253443878912> role, please ask a Moderator to assign it to you!

[sweet grove]

Can you screenshot the whole page?

[lone ether]

they opened a ticket

[lone ether]

please don't send your images/etc in multiple channels.

[fervent merlin]

Im so sorry

[heady wadi]

Hello, I'm not sure if this is an issue or not. If I'm not logged in and I go to the top list and scroll down to load more bots, it will return 403 forbidden

and it will retry too many times

[tardy lance]

https://top.gg/bot/1394421518062059581
any updates in my bots approval?
Been a little over a week

[pliant mauve]

-upto

[wild stone]

@tardy lance

When will my bot be reviewed?

Our current average review time is <1 week.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[pliant mauve]

If you're talking about your bot Animecord. It was declined here: #mod-logs message

[jagged fable]

Question, I have a bot but only the server owner can use its commands, is that allowed to do I have to allow administrators to use the commands as well?

[tardy lance]

I ALREADY FIXED IT

[strong wren]

You could always do manage server permission

[pliant mauve]

If you want to dispute the decline, you may open a ticket in #staff-tickets

[icy summit]

what do i input here? im so confused

[grand prism]

#support message

[icy summit]

yea, i did see that but i still dont uderstand anything

wait

nvm im so confused

[tardy lance]

I did before and they said to wait a week

[pliant mauve]

Have you resubmitted your bot after it was declined?

[tardy lance]

it wasnt mb now i did

[pliant mauve]

Alrighty

Now, the 1 week waiting time should apply

[lone ether]

that's fine

[limpid shadow]

can you open the query for me, that doesnt look like the list page one

[heady wadi]

There are two, I guess, and both of them return 403

[limpid shadow]

can you DM me an export of your network?

[heady wadi]

Sorry, my VPN was on. Turning it off solved the issue

[limpid shadow]

ah great!

but that's also odd

we dont have any VPN checks on the api here

[heady wadi]

weird, want me to export the network?

[limpid shadow]

would be good!

it still works on my vpn

[red sentinel]

Does anyone have how to import commands to top.gg video tutorial or give me yt link in my dms?

[heady wadi]

want me to export the request as fetch? or another type

[limpid shadow]

this button

"export HAR (sanitized)"

then DM it to me

[red sentinel]

Does anyone have how to import commands to top.gg video tutorial or give me yt link in my dms? Asking again🤷

[limpid shadow]

no, it's a new feature 😔 it'll be added to the official SDK soon

[red sentinel]

Okay

[heady wadi]

alright

[gilded glacier]

I’m gonna make a GitHub README on how to easily do it

[red sentinel]

Okay

[gilded glacier]

https://github.com/TermuxHackz/Commands-to-Top.GG

not the best repo name but yeahh
check main.py file should be easy for you

[red sentinel]

thanks

[gilded glacier]

at the moment it posts ur commands every 24hrs but u can scrape that and post when u need to ig

[red sentinel]

okay

[limpid shadow]

👑

[red sentinel]

i use node.js

[limpid shadow]

you can adapt it to a fetch request

[limpid shadow]

btw if you'd want to, it would be awesome to make a PR containing the functionality to our top.gg community maintained python SDK: https://github.com/Top-gg-Community/python-sdk

[gilded glacier]

ahhh bet would do that didnt know

[limpid shadow]

awesome!

[agile estuary]

Question, for some reason my website when Iframed in top.gg specifically it takes it to a 404 inside my site instead of the actual home page
Anyone else having this issue?

[limpid shadow]

I would recommend not using iframes, it heavily reduces your bot page's responsiveness

[agile estuary]

Oh really? I thought it'd load the Iframe after the rest of the page was loaded
I'll draft up a proper page then, thankyou :)

[limpid shadow]

I think it depends per browser what it'll do

[gilded glacier]

[gilded glacier]

maybe csp headers blocking iframes?

[agile estuary]

Could be, it is a little weird considering I can then click home from the page it provides, but that probably is it

[gilded glacier]

name of ur bot? or site ?

[agile estuary]

On my site that I have iframed, I can click to the main page from the 404 it provides then browse my site as normal through it

[gilded glacier]

whats ur site built with ?

[agile estuary]

Good ol React

[gilded glacier]

ohhhh , might be your routin g then ?

[agile estuary]

I'll just do a proper page for loading speeds, not offially releasing my bot just yet anyway

[red sentinel]

my bot says its in 0 servers but its actually in 5 servers

can someone help me

[leaden mirage]

You need to push the server count to the site using the API

[red sentinel]

how

[ancient field]

[grand prism]

https://docs.top.gg/docs/API/v0/bot#post-stats

[red sentinel]

how to use it?

@grand prism

how to use it??

[leaden mirage]

#topgg-api would be the better channel for help regarding the api

[red sentinel]

okay

[proven bolt]

@lone ether you declined reactionbot again. It’s stated in !help that the bot does not block emojis sent in the chat. It blocks emoji reactions to posts.

The screenshot you sent me shows panduh sending 👋 in chat. But if you blocked 👋 you can no longer use that emoji as a reaction to a post

[lone ether]

ah i'm sorry i'll have another look

[lone ether]

can you resubmit the bot to the site please

[proven bolt]

Yes I just don’t want to risk getting banned from re submitting lol

[lone ether]

you won't, i'm going to approve it

[proven bolt]

Ok thanks give
Me a sec

Re submitted

[lone ether]

[icy summit]

Congratulations!

[proven bolt]

Thanks!!

[worthy dew]

Me and one of my Friend made a music bot

And Subbmitted it

It got rejected due music Command not working as there was some problem with our lavalink

We fixed it

[lone ether]

you can just resubmit the bot

[worthy dew]

Resubbimted

[worthy dew]

You Reviwed it

[edgy cave]

is it just me but the website is super bad rn? i can't even load up my own settings which out getting "500 Something went wrong..."

[limpid shadow]

what are you seeing there?

which URL?

[edgy cave]

Top.gg

[limpid shadow]

yeah what full URL

can you copy where you are getting 500s

[edgy cave]

https://top.gg/user/609185720472928256

[limpid shadow]

seems to work for me

that's odd

[edgy cave]

You can see the countdown in the top to see how long it took for the request

[limpid shadow]

let me see why

[sweet grove]

Same

[limpid shadow]

does it work or break?

[sweet grove]

Work

[limpid shadow]

odd

@edgy cave could you try signing out and back in?

[edgy cave]

Sure, have already done that a few times now, also tried on my PC with the same result

Even locking out took like 5 seconds lol

[limpid shadow]

that's weird

it's super responsive for me

the top 99% slowest users see a response time of 1.3 seconds

[edgy cave]

I tried to submit one of my bots and then it just stopped working 😭

[limpid shadow]

interesting

let me see what that could be

[rugged lagoon]

@gray tartan

[gray tartan]

hello

[rugged lagoon]

You rejected my application, the same one that had already been approved previously and stated the reason that the bot required a function that does not correspond, to lock the channel obviously the function is to manage channels, are you aware that you made a mistake?

[gray tartan]

to lock a channel, the function is not manage channels

[rugged lagoon]

To block a channel, the function is to manage channels. You are making a huge mistake. I already sent the same bot here and it was approved. You come and disapprove it for something you think is not right?

[gray tartan]

if you are not happy with my decision, feel free to open a reviewer ticket and we can talk more about it in the ticket

[rugged lagoon]

I'll open it anyway, the error was completely filtered by you

[rugged lagoon]

qual é pra abrir?

[gray tartan]

#staff-tickets

[rugged lagoon]

which one is to open??

[gray tartan]

contact a reviewer

[rugged lagoon]

what function??

I do not speak English

[rugged lagoon]

Okay, and which option appears there? First or which one?

[gray tartan]

you can choose "why was my bot declined"

[lone ether]

just because it was approved once does not mean it will be approved again

[gray tartan]

^^^

[lone ether]

to lock a channel, bots require manage role permission, not manage channels.

https://bit.ly/lockcmd

the discord permission for manage roles says it allows you to change individual channel permissions that they have access to

which means it needs that permission to change the permission for the @.everyone role so that they can't send messages

[edgy cave]

Hey did you figure out what the issue could be? it works when i'm not logged in, but when i am is when it breaks

[limpid shadow]

not yet

it only seems to happen on your page for just you

does your bot page work fine?

[edgy cave]

not totally sure what that page would be tbh 😭

can't even go to my settings

[lone ether]

what's your bot id?

[edgy cave]

honestly i don't remember which one i applied with, wanted to add my 3 bots but then this happened, it's one of these 3
1290353946308775987
1390752371998457947
1356612233878179921

[lone ether]

i can access their settings page and the delete account button isn't greyed out unlike every other user's

[edgy cave]

[limpid shadow]

thats not uncommon

we dont grey it out for everyone

just people who own projects or teams

but u cant see the projects cuz they're in queue

[lone ether]

oh ic

[sturdy swan]

Okay so I want to rejoin a server I left two years ago that I discovered via top gg

Unfortunately all links I have or reference that server have all been rendered invalid

Is there any way to access this server or request them to update their invite link via the top gg network?

[normal narwhal]

no, unfortunately if the invite is invalid then you cannot. if it’s still listed you can send the link here and we can have it taken down from listing for an invalid invite

[sweet grove]

or report it

[sturdy swan]

https://top.gg/discord/servers/543749836785262593

If you could somehow make an automated system that checks and notifies servers when they have a dead link that would prevent this sort of thing idk

[grand prism]

I think Veld needs to fix the embed title for servers

[cursive pebble]

Hello i paid for an auction and i see nothing can someone help please ?

[grand prism]

#auctions-support

[sweet grove]

will note down for him

[lone ether]

deleted

[brazen merlin]

I know this sounds stupid, but how would I pay the ad? With my balance I'm having issues with this because every time I try and pay it. It just brings up my card?

[cursive pebble]

grey button 🙂

[brazen merlin]

Thank you. Now that I see that, I feel extremely dumb. 😭

[cursive pebble]

i made the same 1 hour ago x)))

[sturdy swan]

Okay so is there a way I can access that server any other way that you would suggest if every link is gone?

[lone ether]

nope sorry, you'll have to try elsewhere on other server lists or google

[drifting token]

What determines if my bot is searchable or not? I cannot find it at all with the search function, but it is definitely added to the site, as I can view it on my profile

[lone ether]

pretty sure those are paid slots so they'd only show up there if you won in auctions

when you actually press search, the bot should show up then

[drifting token]

Thats not it, it literally just got updated now after i complained lol 🤔

[lone ether]

ah weird

[limpid shadow]

fixed

thanks

will push in next update

[limpid shadow]

those are not paid slots, there's no AD tag with them

[limpid shadow]

your bot ranks highly, but votes are still pretty important for the algorithm, we generally don't boost projects that have no votes. Just a handful of votes should propel you much higher in wider search queries

How long ago was your bot approved @drifting token

[drifting token]

no idea. between 6 and 12 months i think

[limpid shadow]

noted, generally there's a little bit of randomness on our search results due to the database we use for it

you should definitely appear higher than "Wings" though

I can take a look at that

[drifting token]

it was weird that I wasnt appearing at all for an extended time despite searching for it specifically

[limpid shadow]

that is weird indeed

[drifting token]

@limpid shadow Thank you for the info. Ill work on getting some votes 👍

[limpid shadow]

I'm deploying a slight tweak to the algorithm that should boost closer matches even if you have 0 votes, so you at least outrank bots that have the same votes as you on 0 votes

[sweet grove]

I mean, it sends a webhook after you vote so you could use that as a feed. There is also a public number of votes on the site.

[open hinge]

hi! i made a payment of $250 and received official confirmation from FastSpring, but I do not see any confirmation that my payments have been processed under "Pay"

[open hinge]

sorry, just went to read the auctions channel and have submitted the appropriate ticket

[lone ether]

[limber light]

How can I tell whether my bot has been approved or not?

[edgy cave]

just looked a bit more into this, it seems like i can't fetch https://kumo.network-n.com/configs/sites/topgg.json (ERR_BLOCKED_BY_CLIENT) when i'm logged in

Also seems to get the same error on different browsers and IPs (both VPNs and at home/work) too

[limpid shadow]

That’s not necessary to load the website

You just have an adblocker

[edgy cave]

i don't have one on the other browser i used

i don't use Microsoft Edge for anything

i also get forbidden on https://api.anonymised.io/v3/tag/configs and nothing on https://aegis.anonymised.io/health

https://aegis.anonymised.io/health is a cors error

[lyric orbit]

So one of my bots was taken down off the site and no one told me why?

[stoic socket]

this is a server side error, so you wont see a request in logs with an error

same with console

the cors error is unrelated 👍

[normal narwhal]

if this is the case, i recommend opening a staff ticket, specifically moderator;
#staff-tickets message
but looking at #mod-logs , i don't see one with your id as owner removed

[vagrant wigeon]

we do not have logs for this at the moment, if we removed it, it likely didnt abide by our guidelines

[edgy cave]

just trying to get all the infomation i can get to you guys, i'm still facing the issue ¯_(ツ)_/¯

[drowsy wedge]

could I get the bot developer role please?

[icy summit]

You need to have a accepted bot on top gg :)

To get that role

[drowsy wedge]

I have it

search up Tino Bot

[icy summit]

Under this user?

[drowsy wedge]

ye

[vagrant wigeon]

magic

[drowsy wedge]

crazy

[icy summit]

Huh there is no logs 😭 well anyways congrats on the role :)

[drowsy wedge]

thanky

[edgy cave]

Does a bot need to have guild install enabled before we can add it to the website? i'm trying to add my bot which is a user install bot only

and it's saying that it can't find the bot

The bot: @jagged sage

[normal narwhal]

we currently don’t support user install apps on the site

[edgy cave]

rippp

but good to know i guess

[cedar isle]

If my analytics tab says my bot was invited 45 times, howcome my page still says it's in 0 servers?

[gloomy shell]

Do you mean your servercount on top.gg still shows as 0? You have to send your servercount to our api

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[cedar isle]

Awkward moment... I didn't know about that. I'll do this now haha

[agile estuary]

Which ticket would I open up to reset reviews on my bot? All 5* it's just because they're for the old version of the bot

[gloomy shell]

Mod tickets > other

[wraith rose]

Sorry to bother. I’ve updated my bots user icon photo a day ago in the dev portal and the photo is not updating on discord or on the Top.gg page even when “refreshing data”. I’ve checked my dev portal and it’s saved my edit.
Any suggestions?

[grand prism]

Make sure you updated it in the Bot tab. Changing the icon in the general info will change the icon of your app, not the bot itself

[wraith rose]

A simple mistake on my part. I apologize and thank you for your time

[sturdy swan]

I need help, I’m trying to upload my discord server to the website, but nothing is happening, my server isn’t on the site yet, why? How long does it take?

@grand prism

[modern dirge]

Hi I need help, trying to understand. The server vote reset from 300+ to 9 vote.

[grand prism]

Yes, votes reset every month

[grand prism]

If the server description meets the guidelines, it should be automatically approved. If not, it's sent for manual review. How long might this take? I have no idea

[modern dirge]

Seriously but didn't read that anywhere, can you direct me to the link

[grand prism]

https://support.top.gg/support/solutions/articles/73000548596-what-is-voting-

Same happens for servers

[grand prism]

#auctions-support / #auctions-tickets

[brave lodge]

ok

[sturdy swan]

Yeah, the description meets the guidelines.

[lone ether]

you'll have to wait till someone manually reviews it then

[sturdy swan]

It still says it’s under the review.

[lone ether]

yes it will say it until it's reviewed

[sturdy swan]

Ok

[inland wyvern]

The bot is only on 91 servers. Why does it appear like this?

and how?

[limpid shadow]

we still need to update our analytics panel. it's running on quite an old stack now

[heady wadi]

What should we put here? an array of https://discord.com/developers/docs/interactions/application-commands#application-command-object ?

[cursive ledge]

your slash commands

from your bot

[heady wadi]

yeah an array of application-command-object works

But they should ignore the user and message context menu, because it's loaded with slash commands

[cursive ledge]

i think its only like
/reportuser
/music

maybe something like that but ask an moderador

[heady wadi]

yeah and you can put the payloads of application-command-object

[cursive ledge]

when u have already your bot aproved.

Im waiting for mine.

[heady wadi]

Good luck!

[heady wadi]

and please support sub commands

[grand prism]

#1413863562924785736 is probably a better place to post your feedback about "commands api"

[ocean sequoia]

Hi is it possible when someone upvotes your server on the top.gg website. They get a role for it for upvoting like temporary? so like they get the role for 12 hours and if they want the role again they have to upvote again. Sorry if this sounds like a load a babble haha.

[lone ether]

there's no support for servers iirc atm

[limpid shadow]

You can use the new V1 api to do this. Check the user id like this:

https://top.gg/api/v1/projects/@me/votes/<discord_user_id>?source=discord

this gives you a response like this:

{
  "created_at": "2023-10-01T12:34:56.789Z",
  "expires_at": "2023-10-01T18:34:56.789Z",
  "weight": 1
}

Add the role, then set a reminder for your bot to check if a new vote was made a little after the expiration date (e.g. 5 hours to an hour) before removing the role

[ocean sequoia]

hiya where do I add that command? I sthat through top.gg bot through slash commmand?

[limpid shadow]

no, this is a bot you would have to make yourself using our API

[twilit breach]

hi can i sell discord bots here

[icy summit]

You can’t :)

[lone ether]

please refrain from asking the same question in multiple channels

[eager dew]

Hi. I have few very general questions about a bot I’m planning to make and possibly list here. However i have some concerns before doing so…

The bot I have in mind is gonna be an AI image and video generator that uses materials from our site but just in discord bot form. What restrictions do NSFW bots have on bot listings? Is it even worth attempting to add it to top.gg given its tendency for generating NSFW content. The content itself while not illegal is still adult in nature so I’m trying to determine the best path forward.

[lone ether]

keep them locked to nsfw channels

make sure nothing illegal is on

and you're good

[eager dew]

Excellent thank you 🙏

[lone ether]

np

[slender obsidian]

Hi, im unable to add my server 873192973762986044 to the servers thingy

[lone ether]

https://top.gg/servers/873192973762986044

@slender obsidian can you access this page?

[slender obsidian]

403

[lone ether]

can you dm me the server link?

[slender obsidian]

sure

[lone ether]

-apps @whole zealot

[wild stone]

@whole zealot

Volunteer Applications

Hey! It seems like you're interested in volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Reviewers
Reviewers are Top.gg staff and must be 18 or older. Reviewers review the discord bots and servers submitted to the site before they are listed to make sure they follow our rules.

Moderators
Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Reviewer.

Applications are currently: CLOSED

[whole zealot]

@lone ether sorry for bothering you then I dint know what the command was 😅

And it seems I don't even qualify to apply, also it's closed

I hope you have a good day

[lone ether]

all good, only staff can use commands

[loud holly]

Hello, I was wondering where I should go to discuss a service not being accepted?

[lone ether]

which service would that be?

[loud holly]

Little Cove, it said no dating/NSFW adults only when I got the email, but it is a completely sfw server, just for adults only.

So I tried to resubmit, but removed the 18+ in it.

[lone ether]

can you send the topgg server link please?

[loud holly]

Ohhh server

Yes! One moment

Check out Little Cove 𓆉 Discord Server on Top.gg, the #1 Discord Server List! https://top.gg/discord/servers/753381597603897344?s=00697c074d894

[lone ether]

you have to remove "18+" from the tags as well

[loud holly]

Ope! Can do! Thanks so much

Sorry for the trouble

[lone ether]

in the long description as well

np

you can resubmit it after you remove them

[loud holly]

Done!

Is there a way to say that it is 18+ only without triggering the not being accepted?
I removed them and I suppose people can see when they join, but I do like to try to make it clear

[lone ether]

sorry you'll have to implement that in the server. we are trying to get away from adult/nsfw servers completely and mentioning 18+ would attract people who are interested in those

[loud holly]

Super valid, thanks for letting me know

[lone ether]

np!

[lone ether]

.ban @obsidian pewter 7 joined to advertise

[cerulean fulcrum]

Banned ahmad021283

[sturdy swan]

I need help

I tried importing the commands

And I can’t

[young plinth]

Hi I was wondering if it's possible to submit a "bot" that functions purely as an activity, without any commands or additional features. The activity in question is DOOM 1993 Shareware

[exotic wagon]

Same here. I am not sure how to do it

[gilded glacier]

Discord js ?

[exotic wagon]

Ye

[gilded glacier]

https://github.com/TermuxHackz/Commands-to-Top.GG

• added discord-js example

[exotic wagon]

2025-09-11T03:36:08.793Z [INFO] 🚀 Starting bot...
2025-09-11T03:36:10.958Z [INFO] 🚀 Bot logged in as Everything Bot#7487 (ID: 865690661188927549)
2025-09-11T03:36:10.959Z [INFO] 📊 Connected to 299 guilds
(node:3619406) DeprecationWarning: The ready event has been renamed to clientReady to distinguish it from the gateway READY event and will only emit under that name in v15. Please use clientReady instead.
(Use `node --trace-deprecation ...` to show where the warning was created)
2025-09-11T03:36:11.144Z [ERROR] ❌ Failed to sync commands: You cannot remove this app's Entry Point command in a bulk update operation. Please include the Entry Point command in your update request or delete it separately.
2025-09-11T03:36:11.144Z [INFO] ✅ Command sync completed: 0 commands
2025-09-11T03:36:11.145Z [INFO] ✅ Started periodic Top.gg command updates (every 24 hours)
2025-09-11T03:36:11.145Z [INFO] ✅ Top.gg integration started
2025-09-11T03:36:12.804Z [ERROR] ❌ Error posting commands to Top.gg: Request failed with status code 401
2025-09-11T03:36:12.805Z [INFO] ✅ Initial Top.gg commands posted

[grand prism]

Isn't error 401 a "unauthorized" error?

Make sure you are using new API v1 token

[exotic wagon]

I got it. I was using my topgg token instead of the commands token

[grand prism]

FYI you can use token from API v1 in v0 but you can't do it the other way

[gilded glacier]

[gilded glacier]

fixed deprecation warnings tho and syncing issue

[limpid shadow]

thanks for helping out people here, goated!

[gilded glacier]

https://tenor.com/view/greasestain-woody-dap-up-dapping-toy-story-gif-16829324021208675735

[limpid shadow]

https://tenor.com/view/sonic-the-hedgehog-shadow-the-hedgehog-dap-up-dap-marvel-vs-capcom-gif-2748262281275379258

[exotic wagon]

I added that index file to my current index file, started the bot, then removed it and restarted the bot, and I get this

[SLASH_COMMANDS] Registration failed {
  status: 400,
  code: 50240,
  discordCode: 50240,
  message: "You cannot remove this app's Entry Point command in a bulk update operation. Please include the Entry Point command in your update request or delete it separately.",
  method: 'PUT',
  url: 'https://discord.com/api/v10/applications/865690661188927549/commands'
}

I ran this script to remove any entrypoint commands but it could not find any

const { Client, GatewayIntentBits } = require("discord.js");
require("dotenv").config();

const client = new Client({ intents: [GatewayIntentBits.Guilds] });

client.once("ready", async () => {
    console.log(`Logged in as ${client.user.tag}`);

    try {
        // Fetch all global commands
        const commands = await client.application.commands.fetch();

        // Find the Entry Point command (adjust name if different)
        const entryPoint = commands.find(cmd => cmd.name.toLowerCase() === "entrypoint");

        if (!entryPoint) {
            console.log("No Entry Point command found.");
        } else {
            // Delete the Entry Point command
            await client.application.commands.delete(entryPoint.id);
            console.log(`Deleted Entry Point command: ${entryPoint.name}`);
        }

    } catch (err) {
        console.error("Error deleting Entry Point command:", err);
    } finally {
        process.exit(0); // Exit the script after finishing
    }
});

[gilded glacier]

PS you can remove syncing commands, you dont always need to sync commands to discord all the time anyways
ive seen the issue though, just a sec

[gilded glacier]

just to be sure there is an original ping commandandinfo command, did you remove those ?

[exotic wagon]

no?

[gilded glacier]

LMAO ,
ive pushed fix

[gilded glacier]

• doesnt add those commands to your existing, only syncs ur existing (but stillchecks if theres any entry point command

[exotic wagon]

I still get the registration error

[lone ether]

please move to #development guys

[exotic wagon]

sorry

[lone ether]

a discord activity? playable? yes

[limpid galleon]

how can I escalate a dispute?

[lone ether]

work it out with the reviewer first. be patient please

[limpid galleon]

I'll try be patient...if the reviewer doesn't respond within a reasonable timeframe though can someone else please take over the ticket? it should be a slam dunk application ngl...the bots already had several weeks uptime on my VPS and servicing several guilds with zero hiccups ..

[lone ether]

you have only waited a couple of hours. wait up to 24 hours and then ping them again.

as you can see the reviewer is offline, they will reply when they are available

[digital drift]

Subcommands are not rendered on the top.gg page right?

[lone ether]

not supported yet but there's plans to

[glacial scarab]

guys

how to upload pictures

on my bot bio

?

anyone here

<@&817055174613794826>

[lone ether]

html image tag

[glacial scarab]

hmm can you explain :/ idk this

[lone ether]

-htmldesc

[wild stone]

@glacial scarab

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[lone ether]

click on the link, it'll be helpful

[ocean compass]

Are there moderators here who check other sites on top.gg and can approve them?

[daring hedge]

Other sites? Reviewers currently only review Discord servers and discord bots

[ocean compass]

my discord server is what I'm talking about

[grand prism]

Most servers are accepted by automod if they don't break the guidelines. If automod can't accept them, they're sent for manual verification

If you know why your server might not have been automatically accepted, you can fix it and resubmit your server. If not, you have to wait until it is manually checked

[ocean compass]

don't know why it was not accepted

[limpid shadow]

You gotta wait for manual verification then

-upto

[wild stone]

When will my bot be reviewed?

Our current average review time is <1 week.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[agile estuary]

Issue,
Whenever I try adding a support server & then click save it prevents me from doing so, anyone have an idea?

[grand prism]

They must both belong to the same team afaik

[limpid shadow]

That is correct, either the same team or same owner

if it shows up it should be fine tho

what error do you see @agile estuary

[agile estuary]

No errors, but I will verify to make sure they're both in the same team.

[limpid shadow]

you say its preventing you from saving?

what do you mean with that

[agile estuary]

like I'd click save & it wouldn't actually save it

Yeah not having them in a team or the same team was the issue :)

[lone ether]

@worldly reef ask for help here. not a reviewer ticket.

[worldly reef]

what is it

@fluid birch hey whats the problem with this

[fluid birch]

your project is currently a draft and is not visible to anyone else hence the 404

[outer shuttle]

How I become a reviewer?

[lone ether]

-apps

[wild stone]

@outer shuttle

Volunteer Applications

Hey! It seems like you're interested in volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Reviewers
Reviewers are Top.gg staff and must be 18 or older. Reviewers review the discord bots and servers submitted to the site before they are listed to make sure they follow our rules.

Moderators
Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Reviewer.

Applications are currently: CLOSED

[outer shuttle]

How do I know if the application is open? Will announce in #announcements?

[normal narwhal]

yes

[spare patio]

hey, what is this for?

[limpid shadow]

you can import your slash commands for a commands tab on your bot page

[spare patio]

I thought the "Import from discord" button will automatically do that, but it didnt worked

[limpid shadow]

read this: #announcements message

no you need to import the JSON

[spare patio]

ohk, so we have 2 options to upload the commands, one is through the API and the other way is by JSON?

[limpid shadow]

yes

if you dont want to integrate your bot with top.gg, you can export the json from your bot and paste it in here

[spare patio]

I'll try with the JSON

[icy summit]

analytics tab doesnt work on my bot

[lone ether]

it takes a while to load

[icy summit]

what does this mean?...

[spring lava]

Why Is my bot pfp broken

[spare patio]

done ty

[sweet grove]

-refreshdata

[wild stone]

@spring lava

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[sweet grove]

Where do you see this?

[icy summit]

analytics

maybe it was with a issue that pushed server stats? (its fixed!!)

[icy summit]

same issue sometimes, its just text

[spring lava]

Yes, it's fixed now 😊

[strong wren]

heya, what is the easiest way to get a commands json to upload to top.gg? I don't really want to have to manually make each bit since it would take ages, wanted to know if theres a like tool to do it or some code for it. If its needed, Discord.py is being used for the bot :)

[grand prism]

You can send it via API

How to get JSON of your bot's commands? You can probably just fetch them from the discord api but this question is better for #development. Idk python too much

[strong wren]

alr

I knew about the api since i do vote and server count stuff so was basically just asking about getting the json

[barren plaza]

Hello there I got a dm from this person asking if I would buy some art and request a commission for art

Can one of you guys handle her

[lone ether]

will look into it thank you!

[barren plaza]

Here is her user id too

1413180419037331578

[lone ether]

cheers

[barren plaza]

Ok

[gilded glacier]

[strong wren]

@lone ether

see his bio and youll see why

@fluid birch

[lone ether]

thanks!

[rare lily]

Hi, I wanted to mention a situation on the topgg website. It won't let me vote for the bots. It tells me there's a problem and won't let me use the site anymore. Do you know what I can do?

[strong wren]

can you share the error

[strong wren]

Logging out / reload doesn't fix it?

[lone ether]

-troubleshoot

[wild stone]

@rare lily

Troubleshooting steps

Make sure you're logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg.

Try these steps in order:

1. Turn off ad blockers/VPNs and try again.
2. Log out and log back in.
3. Use a different browser (not Opera/Brave, they cause issues sometimes).
4. Use incognito mode on any browser.
5. Use a different device.
6. Wait a few hours. If the issue persists, come back for more help!

[lone ether]

please try these steps, it should resolve it

[rare lily]

I already tried it and it gives me the same thing

[lone ether]

have you tried all of those steps?

[rare lily]

yes

[lone ether]

@rare lily have you tried clearing cache and browser data

[heady wadi]

Some of our users experienced this issue, changing the language to English solved it

[rare lily]

Yes

[rare lily]

I'll try

[rare lily]

You were right, thank you very much!!

[lone ether]

that's so weird ill forward to dev team thank you

[radiant bay]

why is it that I have to be the ower of the server to add the bot? I have full admin perms otherwise

ive not had this issue with any other bot

[gloomy shell]

what bot?

that would be a discord limitation if you can't add a bot to a server, not from us

[radiant bay]

top.gg to add my server to the lists

like the top.gg bot itself

[gloomy shell]

i believe admins should be able to do it are you getting an error message?

[radiant bay]

will screenshot it one sec

[radiant bay]

this is the error from top.gg and the other image is the role group im in on the server im trying to add it to

made sure im selecting the right server on the list as im admin in 3 different servers

[gloomy shell]

hm yeah it looks like we're saying you have to be the owner to list it, so that is the problem. if youre wanting management capabilities, you can have the owner of the server add it to the site, then add the server to a Top.gg team and invite you to the team so that you can manage the server page moving forward.

I think admins used to be able to add servers, but since we've brought it back it was changed.

[radiant bay]

is there any feedback to change that? Also, i'll probably need the owner to temporarily hand me the server (dont think he'll have an issue) as i'll have to walk him through it otherwise - its doable but a pain.

If i was made owner, added the bot, then handed the server back to him, would I as admin still be able to manage it ?

[gloomy shell]

you would still have to set up the Top.gg team i mentioned. we're open to feedback and I can make sure it gets to our team.

-team

[wild stone]

To create a team:
Go to https://top.gg/teams/new
Fill out the name, description, and icon (optional)

Submit to be redirected to your team's edit page
From there, you can add members, edit details, or delete the team!

Read more about teams in our support article!

[radiant bay]

will set up the team and talk to the owner - thanks

[radiant bay]

i assume once I get the server listed i'll see the option to add it to the team page ? i dont see anything yet after i made the team

[gloomy shell]

correct

you'll edit the servers page adn there is an option to transfer to a user or team

they could also just transfer to you directly as a user

sorry that is a new feature and i forgot about it

[radiant bay]

np. its not so much adding the bot will be difficult to walk the owner through, its the bit about the teams. im moreso the technical one on staff lol

thanks

[gloomy shell]

youre welcome!

[ocean compass]

I have a question for support:
There are many dating and adult servers on your site (top.gg), why can't mine be accepted?

[gloomy shell]

we do not allow dating or adult servers. if you see one on our site, please report it so that we can remove it

[ocean compass]

ok, these are the adult servers you approved: (btw just type in your search engine: "adult" or "dating")

https://top.gg/discord/servers/744573720861679616

(the description says it's for adults only)
https://top.gg/discord/servers/744355525034844160

(hashtag with "AdultOnly"):
https://top.gg/discord/servers/746373195024412672

https://top.gg/discord/servers/543739273048956929

(description):
https://top.gg/discord/servers/704060823342678016

https://top.gg/discord/servers/543749837166944257

dating:
https://top.gg/discord/servers/747612961467441152

https://top.gg/discord/servers/542882460900679681

and many more

[sweet grove]

You can report these using the on-site report button

[ocean compass]

there are hashtags "AdultOnly" and "dating" on your site, used by various servers repeatedly, I do not understand it, and in addition, there are official dating and adult servers, and mine can not exist, I also do not understand it.

[gloomy shell]

We are working on improving the moderation of our tags system. Its something we know is an issue and we're working to address thank you for bringing it to our attention. we will continue to work towards better systems and work on going through the current tags in the meantime

@ocean compass - i do want to clarify that just because a server says "adults only" in its description doesnt mean that we disallow it. we disallow 18+ or "adult themed" servers.

similarly with dating, just because a server has "dating" or "Date" in it description and shows up in those search results doesnt mean its actually about dating other humans on discord or engaging in those activities. youve only linked one server that actually breaks our rules

[ocean compass]

and that's exactly my point, the only thing my server is associated with for adults is the name and the fact that only adults are allowed to enter because the purpose of the server is to connect these people, there is no adult content there, so my server will be accepted?

[gloomy shell]

as long as thats clear in your description it should be fine then, yes

[ocean compass]

In order not to litter this l channel, I sent suggestions on a private message @gloomy shell

[lofty flax]

i dont enter command from discord change many different browsers but still not working

[main blaze]

Vote button isn’t loading

[undone gate]

i also had some trouble voting, no rush though

[sturdy swan]

hi my vote button isn’t working too

[frosty skiff]

Same with mine ^

No rush though

[vocal vapor]

Same problem

[thorn bear]

Same here

[uncut patio]

Same problem cannot vote

[winter sail]

Trouble in voting

Issue

[young swan]

Hi first post, still seeing voting issues.

[lone ether]

cc @limpid shadow

[weak latch]

same here, my friend checked on her computer, and it works there, so i was able to vote using desktop view on mobile

[lone ether]

which bots are you guys trying to vote for please? @weak latch @young swan @winter sail @uncut patio @thorn bear @vocal vapor @frosty skiff @sturdy swan @undone gate @main blaze

send the link!

[main blaze]

Karuta but I also tried dank memer

[weak latch]

tofu/anigame, same issue

[young swan]

Interesting I tried that. No go for desktop view

[main blaze]

https://top.gg/bot/646937666251915264/vote

[undone gate]

dank memer let me grab the link

[young swan]

Dank Memer, Poketwo

[undone gate]

https://top.gg/bot/270904126974590976/vote !!

[arctic cape]

Is the top.gg having problem rn, i cant seem to vote

[undone gate]

i would also like to mention, some users in another server seem to be having trouble voting for mimu

[main blaze]

https://top.gg/bot/270904126974590976/vote

[weak latch]

https://top.gg/bot/792827809797898240/vote

[young swan]

Poketwo https://top.gg/bot/716390085896962058/vote

[lone ether]

i am seeing it thanks 👍🏼 could everyone try what the user said above? put your phone browser in desktop mode and try voting!

[weak latch]

seems to be a view issue tho, as the desktop view on mobile is also wonky

[young swan]

I tried no go

[lone ether]

it should show up, it has worked for me

[young swan]

I’ll go try on my regular desktop

[thorn bear]

Virtual farmer, Virtual fisher, taco shack, owo, pixie bot. All on the top gg

[arctic cape]

I cant vote for 7w7, anigame, sofi, and camelot

[lone ether]

please try desktop mode if you're a phone user

[arctic cape]

Cant in phone?

[lone ether]

you have to click desktop view from the menu!

it should say "desktop site" or something similar on most browsers

[frosty skiff]

I’ll try to find desktop mode. Hopefully 🤞🏻

[young swan]

Although I cannot use desktop mode on mobile to vote successfully, on my actual desktop the vote works.

[lone ether]

can someone confirm for me if you're having the same issue on pc?

okay thanks!

[young swan]

Pc ok

[weak latch]

@lone ether as u can see, the view is also wonky

[lone ether]

it says you voted already, when's the last time you voted?

[weak latch]

im not zoomed in btw

[lone ether]

yes the ui is a bit wonky

[weak latch]

i was the one who suggested to vote using desktop view

[undone gate]

still isn’t working for me ! i could grab my pc to see if it works instead

[lone ether]

yes please!

[young swan]

I voted on pc successfully

Mobile is broken

[frosty skiff]

I can’t see any option for desktop mode on my phone

When I try to vote

[weak latch]

just letting u know that the issues on mobile might be also related to this

[lone ether]

which issues would that be?

[lone ether]

what browser are you using?

[weak latch]

uh, maybe responsiveness of the page im guessing

[frosty skiff]

Safari

[lone ether]

tap the "A a" icon on the left of the address bar and select "Request Desktop Website"

[young swan]

Thank you at least pc works ✌️

[winter sail]

Cricket guru

[lone ether]

thanks! please try a pc if you have one or the desktop view of any mobile browser

[winter sail]

This isnt a solution

[lone ether]

this is a solution for now since mobile version isn't working.

[pulsar glacier]

Are you using chrome or any other browser

[undone gate]

it seems voting on pc works for me

[remote gale]

Hello im trying to vote for mimu on top gg and when I go on the page the button doesnt load

[pulsar glacier]

Yes mobile ui is broken

[remote gale]

Omg what

I have to go on desktop?

[pulsar glacier]

You can set Website to desktop mode in browser settings

[lone ether]

i have reported this internally, the dev will look as soon as he is available, sorry for the inconvenience everyone!

[frosty skiff]

I’ve gone to it and unfortunately this is what shows when I went to Poketwo and then voting. No button

[remote gale]

Let me try that but i wonder why tbis is happening

[undone gate]

appreciate you for checking in the meantime

[remote gale]

Same for mimu

[remote gale]

Same exact thing

[lone ether]

do you have a pc?

[frosty skiff]

Unfortunately no

[pulsar glacier]

However I voted on mobile using desktop mode

[frosty skiff]

I heard it works on pc

[flint copper]

Desktop mode on mobile isn’t working for me

[frosty skiff]

Me either

[lone ether]

that seems to be helping for some people yes

[lone ether]

do you have a pc? it is affecting mobile users only

[frosty skiff]

Are people with iPhones trying this with desktop mode on mobile and having it not work?

I’m on an iPhone and It isnt. Maybe that could be an issue

[uncut patio]

https://top.gg/bot/792827809797898240/vote

Its tofu

[remote gale]

Same

[lone ether]

seems to work on android

[remote gale]

I have an iphone and it doesnt work

Same exact situation

[lone ether]

will make a note it doesn't work on iphone

[frosty skiff]

Any other iPhone users?

[uncut patio]

I tried both google and samsung internet.both blank

[frosty skiff]

On your samsung phone, Im guessing, yes?

[flint copper]

I’m on an iPhone neither safari nor chrome work

[uncut patio]

Yes.samsung phone

[remote gale]

Trying to vote for mimu https://discordbots.org/bot/493716749342998541/vote

[frosty skiff]

Ok so iPhone and Samsung

[dry sapphire]

Yes, not working for me either

[uncut patio]

Any yahoo or mozilla users here working?

[frosty skiff]

Alrighty. Most likely just Samsung and iPhone users not working for some reason 🤔

[frosty skiff]

I wish I knew

[uncut patio]

Ok yahoo is a no

[frosty skiff]

Darn

If you have a PC, it’s been posted here that voting will work on it

[uncut patio]

The pc im using is at work🙂im not gonna try to do that to get scolded by my boss🤣

Im just dropping by vote

[frosty skiff]

Oh gosh 😂 Yeah, dont get in trouble 🙏

[flint copper]

iPad might work according to a friend but I’m too lazy to check rn

[hollow sapphire]

same

even requested the desktop site version and no bueno

[frosty skiff]

Lol, understandable. I have 2 and a half more days before my votes reset. Im that lazy lol. But again I have no computer, nor an iPad 🥲

[vocal vapor]

Dank memer and ghosty

[vocal vapor]

This

[uncut patio]

Welp back to work skip vote.bye bye

[lone ether]

Mobile Top.gg Voting Issue

Hey everyone! We're aware of a current issue affecting mobile users when trying to vote. PC (desktop/laptop) users are not affected.

Temporary Workaround

1. Use "Desktop Site/Desktop View" on your phone's browser.
2. Use a PC!

Notes

• This problem impacts all mobile users right now.
• Votes should go through normally on desktop/PC.

Still having trouble?

Please be patient and wait for further steps!

We're tracking the situation and will update this post when mobile voting is back to normal. Thanks for your patience! 🙏

thanks everyone! please refrain from texting here so other users can see this message

if you need help with an unrelated issue, please contact us through #staff-tickets for now

[sturdy swan]

https://top.gg/bot/994754851823157348/vote

[severe yoke]

owo

[lone ether]

please see the post i made above!

[proven zinc]

Hello, I want to vote for the anigame bot but the vote button doesn't appear.

[lone ether]

^^@proven zinc

imma just lock this channel for now

[upper helm]

i just joined to ask that lol, thank you

[barren lichen]

Hope you fix the vote 🙂

[proven zinc]

Thank you, it worked

[lone ether]

Mobile Top.gg Voting Issue

Hey everyone! We're aware of a current issue affecting mobile users when trying to vote. PC (desktop/laptop) users are not affected.

Temporary Workaround

1. Use "Desktop Site/Desktop View" on your phone's browser.
2. Use a desktop/PC!

Still having trouble?

Please be patient and wait for further steps!

We're tracking the situation and will update here when resolved. Thanks for your patience! 🙏

[barren lichen]

ok oh i ask your mod they say p2 assassiant bot not illegal for poketwo bot i think still is though

[lone ether]

please wait for a reply in the ticket you made

[barren lichen]

yeah 🙂 right now they checking about illegal sysbot for pokemon game

Nintendo don't like them though

I did report in discord they won't banned them some reason

[barren lichen]

If you play pokemon game you know what i meant lot of nickname discord as pokemon name in trading online

you can get like free pokemon

[lone ether]

please keep this channel clear for now

you already texted in the ticket, no need to repeat it here

[barren lichen]

ok hope they will report them to discord

thanks you

[upbeat pebble]

Hi, I tried using desktop view but it still didn’t work. Do I have to export the website to Safari?

[lone ether]

do you have a pc?

if not, you can't do anything else for now

[obtuse ore]

Doesn’t work in Safari either, I tried

[sturdy swan]

Cant vote, main page also doesnt work, only things that work are the ads

Disabled any ad blockers, removed any cookies

Still not anything

[vale dirge]

Nothing is there like ad blocker or other thing still unable to vote as nothing is loading

[sturdy swan]

Same?

Its a global issue

Happens to me too

[median wharf]

I'm getting this when I go to see my bot's submission to resubmit after denial on pc https://prnt.sc/sXFVe28yObEN

[grand prism]

Check pinned messages

[sturdy swan]

Oh ok

[ocean vine]

landscape also works as a workaroind for me

[daring turret]

Same thing here

[ocean vine]

pins

[daring turret]

Alright 👍

[copper pumice]

Hi not able to vote is site down?

Nm see pins I’ll try that

Didn’t work oh well

ETA on fix?

[valid dune]

desktop site is working for me

[lone ether]

no eta on fix

dev is notified, have to wait

[lone ether]

hello, could you please send me the link of the page you were trying to access here?

[oak laurel]

Hey, I have same issue but from both brave and google chrome with no ad block. I can only barely vote if I enable desktop mode

[ocean vine]

pins

[oak laurel]

Yeah, btw. It happens on bot pages too, not just vote

[ocean vine]

yeah the css is messed up

[oak laurel]

It seems so, I'll just drop more screenshots if it does help

Desktop view lets me barely click vote button but it's impossible to view bot lists or bot overview page or it's comments

[obsidian valley]

Broken ?

[rare raft]

Yes me too

[tough whale]

Same

[obsidian valley]

Damn this was a long time ago when it was broken 🫣🫣

[oak laurel]

Check pinned message. Right now there's CSS bug for mobile causing vote button to render somewhere outside phone view area.

You can temporary, barely vote when using desktop mode from your browser settings

[tough whale]

Worked for me, thanks!

[brave creek]

Hey I have trouble in voting can you help?

[grand prism]

Read pinned message

[lofty dove]

Can't seem to get the site to load. I've cleared my cookies and history for the site as well

[ocean vine]

pins

[trim hollow]

I’m having the same issue

[median wharf]

Is anyone having any issues with the desktop version and submitting bots? I can even see my bots page to change and resubmit it for review

[trim hollow]

I tried the pins thing but it isn’t working either

Are you guys fixing the Mobil issue or is this permanent

[edgy jolt]

Hi there, sorry to hear you are having issues! Our dev team have been notified and are working on it! 🙂 There isn't an ETA at the moment, therefore thank you for your patience and apologies for the inconvenience! #site-status message

[unborn dawn]

is there an issue with the voting on the website using the mobile phones

[trim hollow]

Yea

[edgy jolt]

#site-status message

[odd dirge]

When I go to vote it shows the ad and that's it, I can't vote and only see the ad

[grand prism]

Check pinned messages or #site-status

[spare patio]

Even on the desktop version its not working

[gilded glacier]

works for me

[leaden mirage]

Do you have another device that you can try?

[spare patio]

Actually my friend was doing it

[gilded glacier]

what browser?

[fluid inlet]

Same for me

[oak laurel]

It appears website is now working properly - tested from mobile brave browser

[lone ether]

it is fixed yes

[median wharf]

What about pc users?

[median wharf]

It’s not loading my bots submission page. Any idea why? I get the 404 error page

[lone ether]

it's fixed

[lone ether]

can you send your bot id

[median wharf]

Yeah one sec

Here or DM’s?

[lone ether]

here is fine

[median wharf]

Actually I guess it doesn’t matter lol 1412109415083147438

[lone ether]

https://top.gg/bot/1412109415083147438

are you logged in the site?

[median wharf]

Yes I’m logged in and still get the page

[lone ether]

what about now?

i transferred it to you again

[median wharf]

Still nothing on mobile but that’s probably because of the ongoing mobile issue. I’ll check on pc again when I get home after work

[lone ether]

there's no mobile issue anymore, it was fixed an hour ago

are you having any other issues on mobile other than this?

[median wharf]

That seems to be the only thing

If I’m able to get all the info I typed in (descriptions) I wouldn’t mind it being deleted and me redo it

[lone ether]

i will send that to you in dms and delete the bot

[ocean compass]

there is a person here who will be able to privately approve my description and discord page? because this moderator is not responding

[lone ether]

you have to be patient and wait for a reply

[ocean compass]

but it's about that person's answer?

[lone ether]

if there's no adult content your server will be approved

if not, you will see an email telling you why the server was declined

[ocean compass]

I know, my server has already been rejected twice because they think that since it's "for adults" it contains adult content, and that's not true, the only thing associated with adults is the name and the fact that it connects adults

That's why I need someone who will approve this server for me and understands this, because random people who approve servers don't understand this.

[maiden heart]

I added my bot to Top GG but it was rejected because there was a problem with my internet connection. Now it has been fixed and I am back online. Can I add reapply for my bot?

[sweet grove]

yes just resubmit it

[maiden heart]

how ?

[grand prism]

Same way you submitted it first time

But you will have to wait in the queue again

[maiden heart]

Yes, I tried the same way as the first one, but when I put my hand on the bot, it shows me This has already been submitted to Top.gg.

[lone ether]

what's your bot id?

[maiden heart]

1378660982984806430

[lone ether]

another user submitted this bot

[maiden heart]

Yeah me

[lone ether]

@sonic vault with this acccount

[maiden heart]

Yep

My second account

[lone ether]

https://top.gg/bot/1378660982984806430

are you logged into top.gg with the correct account?

see if that link works

it should work