#support
1 messages · Page 111 of 1
There should be a refresh button on your page
still cant see
It’s under creator controls on the actual page
-upto
@lament forge
When will my bot be reviewed?
Our current average review time is 1-2 weeks.
Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!
You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.
You can read more about our review process here: How the Reviewing Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
it will take more than a month
@fluid birch for servers
oh my bad missed that part 🗣️ Thanks

can i make a new bot on dev portal and get the old one removed from top.gg?
because my bot still has "Test" as the role name because i repurposed my old testing bot from when i was starting in bot development
yes, you can delete the bot from our website and resubmit with a new bot just understand it will go through the review process which can take 1-2 weeks
can i keep the old bot while the new one is getting approved? or am i gonna get rejected for copying my own bot
It may get rejected for copying you are correct
so i need to just delete it and resubmit?
Yes, I am not sure if there is another way to change the role name if that is all your looking to do. I would ask in the Discord Developer Community Discord and see.
ok thanks
If your issue is with the bot's role name, there's no need to delete the bot. All you have to do is kick the bot and invite it back to the server.
However, make sure to change the bot's name first to the one you want
i have changed the bots name like months ago but it is still test after rejoining it
May you provide me with your bot's ID?
it might take a while
1347655360684757094
@spark trail
Make sure to check the app's name in the Discord Developer Portal.
Type the name you want, then save it
yes
wondering how long the bot verify takes? I've had a bot verified before and that was within a few days, im nearing to a week?
(topgg verification)
Yes, our review time has extended as we have gotten bigger
, unfortunately it can take 1-2 weeks.
no problem, thanks for letting me know 🙂
wen open apps 
btw can I get a role to get notified when apps r open?
-apps
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Reviewers
Reviewers are Top.gg staff and must be 18 or older. Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules
Moderators
Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Reviewer.
Applications are currently: closed
We open applications when we need more Reviewers. Please keep an eye on #announcements for more information!
@still pewter ^ as for the role. We do not have that as of now I would make sure you have noties on you everyone pings.
can i able to know my queue number?
unfortunately no
ahh okayy
Hello
hello, i recently submitted my server in top,gg
and it says "Your project is currently in review
Read this article for more information."
while the faq says theres no approval process
Yes there is, its about 2 weeks rn.
Because there used to be no such process if I remember correctly, then the server list was deleted and didn't exist for over a year and came back maybe a month or two ago and now every new and old server has to be approved
oh then they should edit the faq
my bad, tnx for explaining
Use teams feature but then the team will be displayed as the creator of the bot
Is there a webhook that sends a message if someone votes for the bot?
https://docs.top.gg/docs/Resources/webhooks this should help
Webhook integration for receiving vote data
why isn’t top gg verifying my account
verifying your account?
yes
the amount of times ive hit send email i’ve verified then it redirects me to this page and still says send email
you should try it on a computer if you have one, or try viewing that in desktop mode, that should help
lets make a deal make me a reviewer, I review my bot and then I am gone 
it takes time lol, its worth the wait tho
do you start getting new users as soon as u get listed?
i mean it helps, its best if you actually advertise it on like reddit and stuff
can I dm u?
uh sure ig
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
i did it on pc too 😭 its doing the same thing
Hi - Our Discord bot submission got rejected for a invalid reason. How do i filed a ticket?
You can actually just DM the reviewer who reviewed it for an appeal.
I just got my bot approved, if I make any big edits to the bot, would it have to be checked by a reviewer again?
Nope, once it's approved you can edit the bot.
Just make sure the changes follow the guidelines
Alright, thank you for telling me
Hey guys, our bot is under review for more than 2 weeks. Is that normal?
Thanks in advance
can you give the id from which you submitted the bot?
Sure, bot id: 1363928106511106068
not the bot id, the user id from which you submitted
1363924275920109738
well your bot was submitted 11 days ago, and usually it takes around 1-2 weeks for the bot to get reviewed
-upto
When will my bot be reviewed?
Our current average review time is 1-2 weeks.
Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!
You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.
You can read more about our review process here: How the Reviewing Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
Ohh ok, thanks a lot!
When will the votes be reset today is 1 June ? 
-resetvotes
@vital lintel
Why have my votes reset to zero?
Vote counts resets every month. Votes reset to 1 upon the first vote after midnight UTC on the first day of a new month.
💡 You can read more about how voting works in our support article: What is Voting?
But all bots are the same they don't get reset
In order for them to reset, there must be 1 new vote in the new month
muade still has 3M, and I doubt they didn't get any votes in 6 hours - nor that they got 3M votes in 6 hours
My bot received 106+ votes but those votes are getting incremented in the last month's votes
might take some time to show the changes on the site
-help
please don't use commands here @glad wasp
sorry boss
@lone ether can you check were is my bot on waiting?
Muzes bump and Muzes ai
sorry can't check rn, but the wait time is the same for everyone. 2 weeks 
so we not have system for checking?
nope, developers can't check
you can?
staff can yes
so can you send message for my quesson to staff?
when did you submit your bot?
i saw you submitted today, your bot is at the end of the queue
queue have 300 bots?
we can't disclose that info
can u disclose when my server will be out of reviewing
can i add additional bot owners after my bot got approved?
if yes, how can i do that?
no eta can be provided as we've a lot of servers in the queue
The SVG widget URL for my bot returns a 500 Internal Server Error. Can you check if the widget is failing to generate? ```https://top.gg/api/widget/1339301786686591076.svg
-teams
-team
To create a team:
Go to https://top.gg/teams/new
Fill out the name, description, and icon (optional)
Submit to be redirected to your team's edit page
From there, you can add members, edit details, or delete the team!
Read more about teams in our support article!
What exactly is a "valuable command" and a "feature"
At what point is it considered a feature?
Why bot doesn't get reset yet
wdym?
I don't use Botghost. It's coded in Python.
Python 3
discord.py
i know, the screenshot answered your questions though
Oh. Alright.
Votes didn't get reset this month
At utc 0 it should be back to 0
But still showing previous month one
votes reset once you get 1 new vote
someone who hasn't voted before ig
Hello, this isn't exactly a huge issue but, I changed my bots' profile picture recently and after a week or so the pfp has been completely removed from the topgg vote page. Is there any way to force an update on this or do I just wait?
-refreshdata
@bright yoke
- Go to your bot's main page (https://top.gg/bot/YOURBOTID).
- Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
- Refresh the page.
💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.
Thanks, you're a lifesaver, idk how I missed that HUGE button 😭
Thanks again ❤️
np
when will my members update on https://top.gg/discord/servers/543760156564070402
Shows as 400k when its currently 1.3 mil, already refreshed server many times
i believe someone mentioned the @small lantern can update it, always worth a try 🤔
heya do you have the topgg bot in your server?
hope my bot gets verfied soon I've been waiting almos a week
https://top.gg/bot/1346490962792415324
wait time is up to 2 weeks 
Is it possible to find out which queue the bot is in?
unfortunately no it's not sorry
we don't know it ourselves (the bots aren't numbered in the queue)
ok
@cerulean blaze
no bot's votes have reset, so it's basically broken in some way
Hi, my discord server review is pending already more than a month: https://top.gg/discord/servers/705105957653839872
Hello, so i was wondering how may I apply to be a bot reviewer? And also what are the requirements?

You can't right now afaik
Oh! Alright 
Thanks for telling!
The only requirement is probably to be 18+ because you have to sign an NDA
Omg alr 18?
💔
hmm
wait for news in #announcements
they don't need any new reviewers atm
since they already have a huge wave a few months ago
Ooo okiee
Can I know when it's my bot turn?
no
Did the new bot voting system change or is the vote resetting just broken for bots
Yeah I saw that but that just is not happening
huh?
vote reset is broken
you need to vote once on the bot for it to reset
over 100k people did vote for muade and it hasn't reset yet lol
sorry abt that, i checked internally and it's been reported 🙏🏽
damn
It was triggered manually now, seems like there was a fault while preparing the data for the contiuous setup.
Sorry for the inconvenience, no votes were lost
are votes monthly? I just noticed that I lost all the votes my bot had
yeah votes are reset monthly
However, it does not update until you get your first vote for the month. After the first vote of the month its set to 1
Yes, interesting your account isn't pulling up on my end.
Let me make a report internally for this, I will let you know when its fixed.
thank youu
Did he already have it or smth? It does not seem that easy...
I gave him the role
upon checking, he got his bot approved on the site
is there an eta to this? sorry for bothering you
No that's fine. The dev team was contacted about 30 minutes ago, we don't have a response back yet. 
@steady finch , this was fixed and will be deployed in a few hours! Thanks for bringing this to our attention and worry you experienced this

thank you soo much for your help!
yes
been added since 2023
and has full perms
can you try kicking it and adding it back?
wait up to 24h afterwards to see if it updates
if it doesn't update, lmk and i will ask internally 
yeah it doesnt
can you ask internally
do i need to kick and readd?
yes please
all the bots are now verified by discord 😭
It would be Nice if i can reward a user for leavin a Review but the api dont got something Like that
Anyone I Can't Be Sitting For Hours Opening That.
Hey, sorry you’re experiencing this and sorry for the delay. Can you try these troubleshooting steps for me please? 
-troubleshoot
Troubleshooting steps
Make sure you're logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg.
Try these steps in order:
- Turn off ad blockers/VPNs and try again.
- Log out and log back in.
- Use a different browser (not Opera/Brave, they cause issues sometimes).
- Use incognito mode on any browser.
- Use a different device.
- Wait a few hours. If the issue persists, come back for more help!
@sweet grove What About My Info And Tags ?
Yes those look fine, just follow the above steps please!
How Many Maximum Tags Can I Have ?
12 categories max 
Bruh.
Is It Compulsory To Have Background ?
I think you're having issue with the categories. Like what Jamie said above, max is 12.
Yeah Did It.
i not got bot dev role?
given 
kk
can i change the status now?
oh yes, you can
it's only been 9 day since your bot was submitted. Please wait, it'll be reviewed soon
kk
Also, avoid the ghost ping please 
i not do ghost ping ths msg automatic delted
i just type .
Ah alright
Because it would distort the reviews?
Pretty much, top.gg aims to make reviews as honest as possible. Giving rewards for positive or negative reviews would very easily make them worthless
Im so confused on why my bot was declined for its main feature not working when it’s been working and still on for two days in my server lol is there a reviewer that could elaborate anything to me about what Theyre saying isnt working?
The first time a reviewer said it went offline while testing but they said they couldn’t remember what made it go offline, but I couldn’t recreate the issue as it was working for us. This time a reviewer said the main feature isnt working but it’s been on and working since last week in our server lol
If you would like to file an appeal, please DM the person who rejected your bot.
I tried that last time and they said they couldn’t remember what went wrong and to just resubmit it. So I wasn’t sure if I should do that again.
Yes. Please give them a DM, that is how we do review appeals here.
How do I find them? Im on my phone right now and when I click the reviewer ID it says I can’t access it.
(I try clicking the reviewer highlighted but get an error)
That is me, so go ahead and give me a DM and I will get to it when I can. 
Ohh! LOL my bad. Will do!
How to check this
Is this available for server verifications too?
It's only for bots
😭
bots only
servers can be submitted for reviewal but they aren’t logged publicly ; there’s no ETA on server verification either as there are many in queue
;-;
Hey is there a way I can check how my server approval is going?
Like what steps should I take?
@void tendon
It would take longer than a bot 
we haven't officially re-launched servers yet
Ohh. Can you accept mine?
It's exefy.
im working on the systems to launch it
Ohh.
reviewers or the moderation system will get to it eventually
Ok.
thanks for submitting your server! 
yeah
hey so like im trying to edit my bot page and when I click save it does the spinny loading symbol but it doesn't save
Why they did not revised mine??
so last night votes were not going through what happened...
why i can't save after edit bot profile page?
@vagrant wigeon can u tell me in how much day our bot review will done
<@&817055174613794826>
-upto
@naive dew
When will my bot be reviewed?
Our current average review time is 1-2 weeks.
Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!
You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.
You can read more about our review process here: How the Reviewing Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
-submitbot
huh
-addbot
Adding Your Bot To Top.gg
So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support !
Please make sure you have filled out these required fields:
- Headline (short, catchy phrase about your bot)
- Long description (what your bot is about, commands, etc)
- Prefix (
.,/,t!,owo, etc) - Categories/Tags (No spaces, maximum 12)
- Atleast 1 language (
EN - English)
If you still can't submit your bot, make sure your ad blockers/VPNs are off.
Click here to follow our guide!
please see the msg above
I just want to change the support server link, because it is no longer valid, I forgot to change it to permanent. But when I save it, and look at the profile again, it still doesn't change
make sure the required fields are filled out
Will invalid support links affect the review for bots?
I'm sure I've filled it all in, I've submitted it, and I just want to edit it, but nothing happens when I save it.
I don't think it's a required field, so probably not
what's the bot page link please?
I have waited more than two weeks why my bot isn't verified
you submitted your bot 9 days ago, it hasn't been 2 weeks yet. please be patient
it's not saving bc your long description is incorrect
you have to remove
<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>Kexta Bot Description</title>
topgg already handles that, you don't need to enter it too 
ah thankyou brother, i'll try it
it still doesn't save, even though I change it to a normal description, not using html
let me check
are there api issues right now? my bot is receiving this repeatedly when trying to post stats
2025-06-04 09:46:13.351 [W] [th#3729201] : top.gg returned: {"message":"An unknown error occurred, sorry!"}
2025-06-04 10:01:13.446 [W] [th#3729205] : top.gg returned: {"message":"An unknown error occurred, sorry!"}
2025-06-04 10:16:14.255 [W] [th#3729204] : top.gg returned: {"message":"An unknown error occurred, sorry!"}
cc @scarlet yacht
user isn't able to edit their bot page + api issues above 
bot id is 620654573547159553 if you need it for logs
looks like the api issue has been going on for quite some time
first occurance for me in my logs is 2025-06-04 01:16:14.348 UTC
yeah
it also happened to me when i tried to test my SDKs #topgg-open-source message
Oh.. well.
@stiff plank could you open a #staff-tickets i'll try work something out w you there
ok thankyou
How long have I wanted the bot to enter the analysis?
-upto
@pallid grove
When will my bot be reviewed?
Our current average review time is 1-2 weeks.
Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!
You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.
You can read more about our review process here: How the Reviewing Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
2 weeks now 
Ok
I think there's only one week left

i am getting this kind of interface but up side there is not any highlighted content mentioned
thanks for the report, other users are having similar issues i'll report it 
how much time will it take
not sure sorry! the team has been notified, i will let you know when it's fixed
ok thanks buddy
@lone ether can you veryfy my 2 bot muzes
Because I see that your verification is stopped
no, please wait like everyone else. there is a queue and our reviewers are working through them, the current wait time is 2 weeks
yes we are volunteers, we do this in our free time, this isn't a paid job lol
This will go on strike, set top.gg on fire, hang the owner 😂😂😂 .Maybe they'll start paying you for verifying bots and the time you spend
@lone ether
Hello, is this a known issue?
hey this is a known issue, hopefully it will be fixed soon, no eta at the moment though
Could someone help me out? I'm trying to add a bot on top.gg when I'm at the Bot Details section and pressing next step, it doesn't react.
Saying fix the errors that are highlighted, I don't see any errors or anything even highlighted?
Is the team on a break today from the reviews?
Read the messages above yours
Ah.
does it say "unexpected execution error" underneath?
if so, this is known
its being fixed
you have to wait, there are a lot of servers in the queue, might take a couple of months
oh oky
Hey! When using the API on my approved bot, it is returning an HTTP 500 error, and it crashes the bot. Is this a known issue currently?
What About Bots ?
-upto
@patent ruin
When will my bot be reviewed?
Our current average review time is 1-2 weeks.
Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!
You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.
You can read more about our review process here: How the Reviewing Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
Thank God.
Thats not true, only 60 Users has invited the Bot. Why is here 159?
i wish it will be like that
🤷♂️
Are reviewers on break
There is no such thing as a "break", they review these bots in their free time
^ there are no set review times. all reviewers are volunteers and we take the time and care to review at our own pace.
thanks for your patience
I get this error when I hit next step
@rain nest
my bot profile image not showing in profile
-refreshdata
- Go to your bot's main page (https://top.gg/bot/YOURBOTID).
- Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
- Refresh the page.
💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.
Want to try those settings
Probably should, yes.. I didn't think it would crash like this though, but it's good to know for future reference lol
i have try it, but still nothing
what happens to my bot logo?
Mine seems fine.. Seems it may be either a client-side issue, or the API is still acting up for some people
Hey @lone ether readded as you said and refreshed waited sadly nothing. any update on your end?
nope, you'll have to wait till they fix the bot to update stats then, i don't think it's a priority atm
-refreshdata
@trim swallow
- Go to your bot's main page (https://top.gg/bot/YOURBOTID).
- Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
- Refresh the page.
💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.
@lone ether im having issues with the tearbot being offline is there a fix for it
-wrongserver
@signal burrow
Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.
If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!
can we see the queue verification?
no, queue info is not available. once a bot is submitted, all that is known is the likely ETA but nothing further
didnt update
team is working on fixes atm
Adding bots or editing bots may not be working for you atm but the team is looking into it! No ETA given. Thanks for your patience. 
ah
does top.gg provide a timestamp after someone votes on a bot?
if so how do i retrieve it?
will i get a mail or dm when my bot review is done ?
You’ll get a dm if your bot is approved and a ping in #mod-logs if declined
Bot Review Notifications
If your bot is approved:
- You'll receive an email at the email linked to your Discord account.
- You'll be pinged in #mod-logs and you'll be assigned the <@&265125253443878912> role.
If your bot is declined:
- You'll receive an email at the email linked to your Discord account.
- You'll be pinged in #mod-logs.
💡 Note: If you didn't receive the <@&265125253443878912> role, please ask a Moderator to assign it to you!
should have a look at the docs 
Hello, my bot has been refused because it doesn't have the right prefix. What I don't understand is that my bot uses slash commands, so it's the right prefix : #mod-logs message
So i refreshed my boy page but now the pfp is gone
The bot still has its pfp but it wont show on top gg
They don't provide such information
please put / in the prefix box
Oww rip
Ty for da info
np
I've been making changes to my bots long description and other details on the request, does making changes like that move my bot lower down the queue?
please dm me
Friend request sent
Where can I check when I submitted my bot for review?
you can't check when you submitted it for review, those logs are private
wrong info, that channel only shows approved/declined/deleted bots
np
I wish there was a command that tells you if it was approved, or is still pending, or was rejected.
Alright no worries, I was just trying to estimate the date when it would be checked
Thank you though
Hey, why is the PFP from the bot not showing on the page?
Hey, we are aware of this issue and working on a fix. No ETA right now, sorry. 
Alright no problem
Hello, when I try to clicking next step on bot details it does not push thru? is it down aswell?
Yes unfortunately it is
ok thanks for the response ser 
Is it allowed to have a command on your bot list for the public to show how many servers the bot is in? I saw a bot getting declined earlier for leaking servers in bot stats, and giving a possible breach of privacy? Except the difference seems that his was probably showing the names and a possible link to the server, and mine is saying a total number?
the number of servers is fine. what isn't allowed is the name of any servers the bot is in
so yep, you're good
Alright appreciate it
When did I submit my bot
please check the latest pinned message
26/5
awh okay
My bot avatar is not updating, what's the problem?
Check pins
What is a pin
Pinned message(s)
There are currently site issues that are causing this to not work. Theres no ETA for a fix currently, but hopefully it will not be too long
Okeyyy thanks
Hello, I accidentally deleted my bot from top.gg and I want to submit it again. However, I can't re-add it because the bot ID seems to still be linked to the old data.
Can you please help me reset or unlock the bot so I can re-submit it?
Thank you!
you have to wait 1 hour before you can resubmit the bot
Oh, thank you very much! I will wait for 1 hour (Or maybe more, since it's 10:03 PM here). If there is no progress, maybe I will let you know. 👍

i didn't see it that's why i asked
though i've seen many other bots have a similar system to this so was just curious
not sure if there is sorry, maybe someone else can answer. could you try asking in #development and #topgg-api too?
I want to ask again. There may be several questions.
-
If my bot, almost completely uses another language (namely Indonesian) is there a chance to pass?
-
My bot uses ||botghost||, which only consists of 2 custom commands and 1 default command (1 menu that I combine, and 1 more for another mini menu), is it possible to pass?
-
If my bot fails the test, can I re-submit with some conditions?
can someone remind me of when I submitted my bot?
- yes, our reviewers can use translators to get through and properly review your bot
- the customization must not be from the bot ghost website at all. in order to pass as not a clone, it must have a unique feature that the clone does not have. we do not count the custom marketplace on that site as customized / unique either.
- yes, but please note getting repeatedly declined for the same reason results in a ban so please ensure to take any decline reasons with great consideration before resubmitting
We are looking into this issue 
may 23
We just pushed a fix, will be good in 10-ish minutes.
Oh incredible, nickel, thank you!
Okay, thanks. Yeah, I didn't expect too much. Because, I saw in the mod-logs channel, there are some bots that if they use ||botghost||, there are at least 5 custom commands. While my bot only has 2 custom commands. 
ah yes, for bot ghost specifically it must be 5 custom commands created by you 
Sorry for the ping but has the fix been pushed yet? Mine still doesn’t get it
Refresh your data
Worked i refreshed but forgot to refresh the page xD
Heyo, I can't comprehend how stupid I might be but how in the hell do you change the avatar of your server on the site?
@limpid shadow sorry for tag, would love to just get this done quickly :]
Does it now show a refresh button?
Is the Top.gg bot in Discord server?
No worries we where having an issue earlier
hi, i cant add my server
this happened after my server showing on the list after i add bot on my server
Hey thanks, this was forwarded over to the dev team! Appreciate your patience with this issue.
thanks 😄
and there is no error log on my browser dev tool console
Thanks for that information, we had an issue with this earlier and deployed a fix, but it seems like it came back.
jwu. sad issue still persist
hope it will be fix soon ser

Well then, I'll delete my bot registration request. Thank you for the info...
@sage monolith hello sir
hi
can you plese check the dm
sure
Hello hello, they rejected the bot because of the prefix system, I just needed to activate the system for it to work

please resubmit the bot to the site!
swag
my bot got verified how to get the developers role here?
_^
given!
if I use top.gg api will my bot be added in this server?
nope we no longer add bots here unless they were staff picks #announcements message
okayy

pls dont review my bot today I was trying to add a new feature and ruined everything
😭
Unfortunately, we are not able to skip it from the queue.
Just wanted to ask if this has been resolved? Because I appear to be having the same issue- sorry to be a bother if you guys are working on it, really appreciate it :')
what's your server id?
did you try adding it now?
Let me see
I can add the bot manually through the top.gg website but even when it's in my server it won't let me go to the next page
yeah the team is most likely still working on it 
np
Yo izx, i just got told you reviewed my bot and got declined, can we have a chat one sec? Cause i have a doubt about how you tested it
Or should i dm you/open ticket somewhere?
DM them
Ok, Ill do, thank you!
Hello, my bot has been approved. Can you give me my role?

I want to appeal this:
#mod-logs message
The prefixes are shown correctly. My bot has multiple prefixes separated by comma.
They are slash commands
It says it right there
yes your prefix should be / instead
Why?
Why is that a bot with any other prefix cannot be approved?
when you re-submit your bot, all you need to do is change the prefix field content to /, it's not that it can't be approved, it just needs correct information
It was approved earlier when my bot had ! as prefix
And ! was also shown on the bot page.
It is correct. Slash commands are different from prefix commands.
i am aware, our prefix box isn't called slash, that's why we tell everyone to put / there instead
When asked for a prefix, I will enter the prefix.
Then it should be updated.
all reviewers review differently, and i just checked the review logs when it was approved, the reviewer tried the ai feature which didn't require a prefix
the site is currently being re-worked, a lot of things are being changed.
I am not changing anything as it currently shows accurate information.
your bot will keep getting declined and result in you getting banned in that case
Wow
i'm sorry for this inconvenience but it is our rules
Well, if I change the prefix to /, it will be approved even if it shows incorrect information as per requested details?
that's not incorrect, all the bots on the site have written "slash" or "/" on the prefix box to let the users know what the bot uses
I've updated. Please review again.
it's not guaranteed the bot will be approved just by changing the prefix, we decline bots as soon as we encounter the first rule it breaks
please resubmit the bot and wait in queue 
I've done that.
are you still seeing this?
are possible to know on whats place my bot in leaderboard by votes?
your css
maybe because of your css in your description
fixed it, ty
My page is broken
Ive refreshed the data
I clicked refresh data. Ive reloaded my browser and cleared cache
What else can i try
bot page link?
Keeping your server scam-free with smart auto-bans & real-time detection! 🚫🔍
No errors at all
try get help in #topgg-api 
And it reports to me submitted 190 sucessfully. That only happens when the site responds with a approved code
I was just there fck
could probably try to search old messages and see if other people's code can help you
ive posted it to it. Nothing seems wrong based of docs. It only responds that "Submitted x servers" When your site responds with a certain code (I forget witch code)
Sorry I've been at work all day! When I get home I can check
when are you start reviewing the servers
I just checked and yes I am still getting that @limpid shadow
Sorry for ping as well!
Js to let you know
have you tried refresh data? #support message
Can someone help me link my ign with APB deadside bot please and thank you <@&817055174613794826>
@twilit fox this is the support server for discord on the website
Ahh I’m a little slow sometimes lol thank you i appreciate you greatly

Is it possible to know what place my bot is in on the leaderboard by votes?
i don't think it's possible in top.gg, but you can do it through a third party service like topstats.gg
i got already answer but thanks you too :D
Is there any way to know how long will i have to wait for queue?
Apart from 1-2 weeks
no, but bots take from 1 to 2 weeks and servers can take 1-2+ months
@still pewter ok
I got my bot verified but I gained no role, most likely because @wild stone was offline at the time.
I've given you the role 
Any chance I can also grab the bot dev role please? Mine was linked ages ago but I dont think I was in here :D
done 🙏
When did I submit my bot
5/26/25 - Lemonade bot
Ok thx
Hey guys, so I've submitted my bot for review but I'm unsure if the "Manage Server" permission will stop it being verified.
It only needs that permission for 1 command, it creates categories, channels, sorts them into the categories - creates roles & sorts the perms out for those roles.
I wasn't sure which permission to give it for that command - is "Manage Server" the right one?
For the purpose of that command, I think it only needs Manage Roles and Manage Channels permissions
Alright I'll update it now & sort the scopes out on dev portal. Thank you
No worries 
Yes, we do
me too
And What If Some Has Errors Then ?
It depends on the error, We suggest you to make your there is no issue with your bot before submitting
I feel bad for whoever runs the command I was talking about, you're going to end up with so many new categories & channels on the test server lol. Sorry
Fr.
Hey guys, i received the review of my bot. It tells me to chat with an user on discord if i need more info/questions but can't find the user mentioned. What i have to do?
You can click on the link to get to the top gg page and find the person via that
My server is not approved yet 😭
I submitted it around 20 days ago
Server take longer because the queue is bigger then the bot queue, as far as I heard it is around 1 - 2 Months or longer
Okay, sad. Gotta need some patience
.ban @stray bone 7 scam
<@1090948216998076496> is not a valid member or member ID. Please either provide a User ID or tag the user
<@361422052806098944> is not a valid member or member ID. Please either provide a User ID or tag the user
@vagrant wigeon 
since there's not a pinned message here and there isn't a relevant message in #site-status I was just wondering if theres an eta for this |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||| https://jsp.rip/VN5hT
that is still an on going issue 
thanks
is it just me or does each vote count as 2 votes?
weekends are double
@lone ether can you please check your dms
how do I remove a bid, I heard its bad to promote the bot before submitting for intents as they suspect unorganic growth
Unorganic growth was related to bot verification because you needed 75 servers for that. Now that limit is gone and verification is automatic
l
I havent done it yet I am at 34 servers rn
These are intents, not bot verification
thats what I said
my bot is already verified
Unorganic growth had nothing to do with intents
you might be right but if I promote it now and smh reaches 100 servers it will remain promoted but users cant add it until I get intents
Then you probably need to open an auction ticket in the #auctions-tickets channel
be patient, i have a life outside discord. ill reply when im available
Alright
How Much Time It will take to review my bot ?
@limpid pasture
When will my bot be reviewed?
Our current average review time is 1-2 weeks.
Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!
You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.
You can read more about our review process here: How the Reviewing Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
1-2 weeks
@gray tartan
Is There Any Way I Can Get To Know My Bot's Position In Reviewing Or Delay It ?
@patent ruin you submitted your bot (snow flake) on June 3rd. it takes around 2 weeks for us to review it
why are you needing to delay it?
I Have An Update That Does Some Changes Also Fixes Some Bug In The Update Released On 3 June That's Why.
you can keep your bot submitted as it is, and just edit the bot's page if you needed to change anything there
As far as im aware you shouldn't need to delay the reviewal of your bot
Also Is There Any System We Can Know Our Bot's Current Position In Queue ?
There isn't no
Sup, I am applying for the Server to be posted
how can I tap into the API to get server votes?
For context I have a custom server bot I want it to do stuff when people vote
Someone help me
My bot stays there for a week and then you ask to do it again
Every time this
This is the second time they've asked me to do this again, how can it go on for two weeks like this?
asked to do what? you can't submit your bot? @pallid grove
He told me to avoid sending it again because I always look there, so I went to see and it was about to be sent again and this is not the first time it has happened.
It was almost a week
what's the bot id?
1370489958078353508
your bot isn't following our guidelines
you can see our guidelines here - https://bit.ly/botguidelines
On your bot page, you are not allowed to: Include spam/junk, or completely irrelevant/nonsensical characters or phrases in your bot description or intentionally use up characters to reach the 200 character limit Mention NSFW or include any NSF...
Olk
Ele n tem essa regras ai não
Ele é de economia e diversão e moderação
a regra diz que, na verdade, veja a regra número 5, "Os comandos devem exigir apenas as permissões que o comando que está sendo executado precisa. (por exemplo, o comando kick só pode exigir a permissão kick, pois ela é necessária para ser usada)."
Ele faz isso sim
veja o motivo do declínio, ele diz que o comando de bloqueio do seu bot usa gerenciar canais. Ele precisa gerenciar funções. veja https://bit.ly/lockcmd
n tem comando de kick nele
isso foi um exemplo.
Sim sim ele tem isso e tbm ele pergunta
OK
OK
se você consertou, reenvie o bot
N arrumei já tinha
Ok irei reenviar dnv
OK
Pronto agr espera 2 semanas dnv
talvez menos
Ok
forget about it...
Read Again Please.
omg XD
😭😭
i believe it's better to ask on #development or #topgg-api since it's related to it - but webhook may be your answer
Oh They Weren't Visible Sheesh.
Its Top.gg Token And API Actually.
But How To Get It.
token you can find in your bot settings
Its Not Reviewed Yet Oof.
yup, need to be accepted to get it
forgot to say that so im sorry for misunderstanding before
@surreal heath
Adding Your Bot To Top.gg
So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support !
Please make sure you have filled out these required fields:
- Headline (short, catchy phrase about your bot)
- Long description (what your bot is about, commands, etc)
- Prefix (
.,/,t!,owo, etc) - Categories/Tags (No spaces, maximum 12)
- Atleast 1 language (
EN - English)
If you still can't submit your bot, make sure your ad blockers/VPNs are off.
Click here to follow our guide!
Where can I see my server on the site?
How much time it takes after bot submission for verification
1-2 weeks
Before that I can’t get api ?
No, the bot must be accepted on the website to have access to the token required to use the API
do i need to be in the discord to receive the submission verdict?
From what I remember, top.gg also added email notifications some time ago, but being on this discord server is recommended because it makes communication with the developer easier in case of any problems with the bot/bot page
Hey, so the recent issues on Top.GG regarding the 500 error on the API and whatnot, was that fixed?
if you were referring to POST /bots/stats, it doesn't seem like it
https://top.gg/api/bots/BOT_ID/stats still doesn't work either
Is it just that endpoint having issues? Cuz if so, I can re-enable my webhook listener
/bots/{id}/votes also doesn't work, as per this channel's pins
Thank you. I'll keep it disabled until it's fixed then!
served added a month ago
bot added a week ago
both in review

You're about halfway there (at least for a bot because servers can take more than 2 months to review)
You got this!!
Hi
How do I get the bot dev role?
If you have a bot approved, you can request the role to be assigned to you from a moderator as our current system for automatic assignment is currently broken.
happens every month to every bot
there is someone on my bot page who wants to edit his review from 1 to 5 stars
how can he do that?
Because he said he cant find an edit button
they have to delete and rewrite the review
he also dont have a delete option haha
given
can you ask them to open a mod ticket, ill remove it for them @light shard
we are currently experiencing an issue with leaving reviews, and an engineer is looking into it.
okay I will
thanks
When I try to send the bot 1335652944418181120 for verification, the website tells me that it has already been sent
Yes, this bot is already pending verification
you can go to this URL to make changes if you want well its in the queue -> https://top.gg/bot/1335652944418181120
Oh ok
Can i also get the dev role
u don't have a bot approved on the site
that's allowed
I have it in my other account but i transferred the bot ownership to the team
Which i own on this account
Alr take your time
given
Ty
oh i extra did not do sth like that cause I saw getting bots diclined cause of that
bots get declined for showing servers
ah thanks for that information
ah, thank you
@lone ether i think you get it wrong the antibot module is something that helps keeping a channel from bot messages it immediately deletes messages sent by bots unless bypassed
ban incoming ig
.ban @vale star 7 scam
Banned gearz_partners
the command itself just shows an embed of other commands https://files.zobs.dev/f/i1jXIHc52 which doesn't require manage messages

you meant its asking for manage messages permission for guide subcommand?
i get it
lemme work on that
yes
hmm
@sturdy swan hello, please check your dms! pinging in case my message went in your message requests
Hi! My bot currently shows the status "Your project is currently in review" on top.gg.
I was just wondering if there's a general estimate on how long the review might take.
Phenix bot :Bot Name
1379153889013661829 : Bot ID
Appreciate your help!
current wait time is about 1 week!
ok,thanks
np!
Okay, thank you
-notified @sturdy swan
@sturdy swan
Bot Review Notifications
If your bot is approved:
- You'll receive an email at the email linked to your Discord account.
- You'll be pinged in #mod-logs and you'll be assigned the <@&265125253443878912> role.
If your bot is declined:
- You'll receive an email at the email linked to your Discord account.
- You'll be pinged in #mod-logs.
💡 Note: If you didn't receive the <@&265125253443878912> role, please ask a Moderator to assign it to you!
@lone ether
hello, could I get the bot developer role? my bot was approved
done
Hey, not sure if you're still interested but i just noticed that i can adopt this tag so probably you can too, check Settings->Profiles->Server Tag->search there
Nvm I figured it out
hi there! i was just wondering if the website was down right now or something? i haven’t been able to vote for a few hours now and idrk what else to do. i’ve tried restarting it, making sure i don’t have any adblockers or vpns, and i tried voting outside the app and i still can’t. thanks!
Hello. What does it show when you try to vote?
it just forever loads like this, i see that my icon isn’t in the top right corner anymore either but it won’t let me click on it or the drop down menu for some reason
Interesting. Votes seem to work fine for me, and you’ve already tried everything I would suggest so we shall wait to see if anyone has anything else to say.
okay thank you 😊
hello my bot didnt pass review after waiting for verification. who do i speak to
You can DM the reviewer who declined your bot if you want to dispute
You should be able to see that in the decline message of your bot in #mod-logs
yeah cant message them but sent a request
All reviewers have their dms open
"Your message could not be delivered. This is usually because you don't share a server with the recipient or the recipient is only accepting direct messages from friends. You can see the full list of reasons here: https://support.discord.com/hc/en-us/articles/360060145013"
this is what i get
Can I know who’s the reviewer you were trying to dm?
reviewer in mod logs
Which is who?
thank you
Good evening everyone
It seems like yours isn’t open. They have their dms open for everyone
i dont believe that stops us messaging each other as we do share a server, and this isnt the only server im in that i have messaged someone from that i am not friends with. but ill open it if that works. appreciate it!
yeah nah thats only this server, i just messaged someone else from another server im in and i was able to message em.
Hi, I was trying to add a bot and it said it was already added, and when I attempted to edit it so I could submit it it says it wasn't found. The bot still appears on my profile.
bro i'm not falling for that
@vagrant wigeon
message was from 974826250998788097
owen758#0 was successfully banned.
thanks!
when will my bot gets reviewed
Within 1-2 weeks from the moment the bot is submitted for a review
wait time has decreased to about 1 week 
and what about the server?
Unpopular opinion
Everytime someone asks about their bot or server quote put them back at the start of the queue 
It doesn't let me vote in tgg or freemium
Hello, sorry to here you can't vote. Can you explain a little more what is preventing you from voting?
-troubleshoot
Troubleshooting steps
Make sure you're logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg.
Try these steps in order:
- Turn off ad blockers/VPNs and try again.
- Log out and log back in.
- Use a different browser (not Opera/Brave, they cause issues sometimes).
- Use incognito mode on any browser.
- Use a different device.
- Wait a few hours. If the issue persists, come back for more help!
and follow these steps.
I've sent my server submissions and I never got news see if it got accepted or not
I'm gonna create a ticket
Since last week
servers can take months to be reviewed
no need to make a ticket 
np
Hey, what can I help you with?
this is definitely the most insufferable waiting of the time when i come to top.gg and tried to vote for a favorite bot
isn't this even a backwards-compatiability issue????
this is recent issue
Yes, I seen someone have this issue yesterday, I can't seem to preproduce it myself but I will contact a developer to take a look.
it just simply stuck loads for safari
would you mind changing to a different browser
impossible, because iCloud has already been logged out for me
It has been forwaded I will let you know what the issue could be.
I’ve tried using Chrome, even on incognito mode, same results
and i'm barely able to install apps on 16GB phone 💀 🤷
Stuck in infinite loading
Okay so, I’m able to vote on tgg now but only when I used my android device. I have 2 Apple devices and it’s still the same result, infinite loading. So maybe Apple users only have a problem with being able to vote? Because I used my android device and it loaded fairly quickly (like it normal should)
I did try again on my Apple devices before trying my Android device and it’s only when I use my Apple devices does it infinite load
(Just a lil update for y’all)
the team is looking into it, thanks for the update! 
copy and paste your app id in here so its easier for mods to help you
if you made it public recently, wait an hour before trying again
just curious, is that for the discord side or topgg?
topgg
bet, glooks
I Got 2 Pings In Few Hours Of Gap Thought My Bot Got Reviewed But It Was The Auction.
😭
Anyways.
Will Luca DM Me About It ?
Yes
It should at least
How do I get my bot's vote count? I tried using the /bots/bot_id/votes endpoint and it just returns [] even though my bot has a couple votes.
Here is the documentation I followed: https://docs.top.gg/docs/API/bot#last-1000-votes
Ping on reply please
API resource for a bots or apps on a platform like Discord
Pinned messages
Oh ok cool thanks. Is there an eta on when it'll be fixed?
Not really
How long has it been broken for?
about 12 hours
that's strange. it hasn't been working for me for the past couple days
been receiving reports about it today so not sure, could be longer
the team is looking into it though 
ok cool thanks
@sweet grove
Well i normally vote like the times let me and this time it had a quick white message popping up (something about there is no individual associated with the account, but I never left.
Can you show me?
Also refrain from pinging staff, we will get to your questions as soon as we can.
we aren't discordbotlist.com
🥺
so we aren't able to help you with that
Ok thanks
1255987522518126652
Next time you can open a ticket on #staff-tickets
Can someone link me to Webhook help?
Yeah thanks
channel was hidden so yes
.ban 1255987522518126652 dm ad
Banned baracuta0815_20254
I hadn't seen the capture so I didn't understand the refusal, so I sent in a request
are you able to record a video of it not working?
make sure to refresh the page
got it to work, i had to click edit then save.
Please help... it's just stuck in infinite circle
Hello, we are aware of this issue but having a hard time finding the cause. Can I ask if your on mobile?
yes, I am… on IOS too
I scrolled back to previous convo
I tried laptop it worked
how can i check the status of submitted bot on top.gg
if it was submitted or rejected.
-notified @eternal parcel
@eternal parcel
Bot Review Notifications
If your bot is approved:
- You'll receive an email at the email linked to your Discord account.
- You'll be pinged in #mod-logs and you'll be assigned the <@&265125253443878912> role.
If your bot is declined:
- You'll receive an email at the email linked to your Discord account.
- You'll be pinged in #mod-logs.
💡 Note: If you didn't receive the <@&265125253443878912> role, please ask a Moderator to assign it to you!
yeah
my bot was declined
while re-submitting it says "already submitted"
how can i uh resubmit the bot?
the reason it was denied was fixed long ago
I've got the same problem both laptop and mobile don't work for me
the team is looking into the voting issues, please be patient! 
Can you get on you laptop for me please? And help achieve some information for me
In order to solve this issue, we need the HAR file (easier to fetch on computer) to get that you can follow this guide https://docs.jwplayer.com/platform/docs/retrieve-a-har-file#:~:text=On a mobile device%2C you,and export a HAR file
doing this will make a huge difference in finding the error
why is there no logo on my bot in top.gg's website?
shouldn't it automatically be added?
and don't really see an option to add it?
This usually happens when you change the bot icon in the discord developers portal. You need to click the "refresh data" button
You need to go to the main page of your bot and there should be a section with various buttons like edit, ask for reviews and refresh data
yeah nvm
I don't remember what it's called exactly
yes found it ty
what's it's called and where
cuz im facing same issue
It’s an issue with iOS users only I’ve noticed. I have the same problem still when trying to vote on my iOS device
Hi I forgot how to update the bot profile name and photo
-refreshdata
@jolly haven
- Go to your bot's main page (https://top.gg/bot/YOURBOTID).
- Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
- Refresh the page.
💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.
when I expect my server to be accepted / declined? I've created the request / ticket on the 5th of May and today it's the 11st of June, it's been well over a month and almost a week now
be patient, the server queue is huge
@lone ether Sir Sorry to disturb But How Much Time It will Take To Review My Bot ?

1 week
all good
@limpid pasture hi
Hy @vernal epoch
show me your bot
-support
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Bro you are here too 💀 tf
Ok so I need a bot to send messages anonymously to members and things, ik there exists carl and the announcements bot but i want something like better
@lone ether you seem to know a lot
-how2search @viral peak
@viral peak
To find a bot that you need, please try searching for it on our website.
You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.
If you still haven't found a bot that suits your needs, then try searching on Google for it.
Bro.
Ik what is topgg
Im searching a lot there
But i cant find a bot like this, maybe it has a different name
Thats why i asked here
if you need help searching you can ask in general chat, this is the support channel to help with technical things
you can ask others if they know any bots like that
Alr
@lone ether
Hey has this been resolved? if not I can still try getting it, I haven't tried it but I followed the guide and got the HAR file
Yes we need that file. If you can send it to my DMs that would be great.
alright will do
Appreciate it!
I just tried to but the file is over 10MB, discord won’t let me
Send
Okay, go ahead and upload it to wetransfer.com if you don’t mind then. Or I can give you my email.
I think gmail would be easier
Okay. I will send it in DMs
alright cool
uhh do I get help here
yep, what do you need help with





