#support

1 messages · Page 111 of 1

lament forge
#

I see, and do you know why I cant see my server's icon on website?

sweet grove
#

There should be a refresh button on your page

lament forge
#

still cant see

sweet grove
lament forge
#

where is under creator controls?

#

i cant see it

sweet grove
#

I am not sure if it shows up for pending applications

#

It should however

lament forge
#

okay

#

Is it possible that the review takes less than a month or no?

wild stoneBOT
#

@lament forge

topgg When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

lone ether
#

@fluid birch for servers

fluid birch
#

oh my bad missed that part 🗣️ Thanks

lament forge
frank bison
#

can i make a new bot on dev portal and get the old one removed from top.gg?

#

because my bot still has "Test" as the role name because i repurposed my old testing bot from when i was starting in bot development

sweet grove
#

yes, you can delete the bot from our website and resubmit with a new bot just understand it will go through the review process which can take 1-2 weeks

frank bison
#

can i keep the old bot while the new one is getting approved? or am i gonna get rejected for copying my own bot

sweet grove
#

It may get rejected for copying you are correct

frank bison
#

so i need to just delete it and resubmit?

sweet grove
#

Yes, I am not sure if there is another way to change the role name if that is all your looking to do. I would ask in the Discord Developer Community Discord and see.

frank bison
#

ok thanks

cerulean blaze
frank bison
#

i have changed the bots name like months ago but it is still test after rejoining it

cerulean blaze
frank bison
#

1347655360684757094

#

@spark trail

cerulean blaze
silver sedge
#

@lone ether hey

#

so i have to reapply for Bumblebee?

lone ether
#

yes

silver sedge
#

done

open acorn
#

wondering how long the bot verify takes? I've had a bot verified before and that was within a few days, im nearing to a week?

#

(topgg verification)

sweet grove
#

Yes, our review time has extended as we have gotten bigger wawa , unfortunately it can take 1-2 weeks.

open acorn
still pewter
#

btw can I get a role to get notified when apps r open?

sweet grove
#

-apps

wild stoneBOT
#

topgg Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

topggReviewer Reviewers
Reviewers are Top.gg staff and must be 18 or older. Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

topggModerator Moderators
Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Reviewer.

topggDotRed Applications are currently: closed
topggDotRed We open applications when we need more Reviewers. Please keep an eye on #announcements for more information!

sweet grove
#

@still pewter ^ as for the role. We do not have that as of now I would make sure you have noties on you everyone pings.

near lance
#

bro why wont it verify my damn email

#

it js keeps redirecting me

hearty walrus
#

can i able to know my queue number?

sage monolith
hearty walrus
sturdy swan
#

Hello

oblique bridge
#

hello, i recently submitted my server in top,gg
and it says "Your project is currently in review
Read this article for more information."

while the faq says theres no approval process

limpid wolf
grand prism
oblique bridge
limpid wolf
#

Anyone knows how to add devs on top.gg to allow editting and show on the owners list

grand prism
outer shuttle
#

Is there a webhook that sends a message if someone votes for the bot?

near lance
sage monolith
near lance
#

the amount of times ive hit send email i’ve verified then it redirects me to this page and still says send email

wind quest
#

you should try it on a computer if you have one, or try viewing that in desktop mode, that should help

still pewter
#

lets make a deal make me a reviewer, I review my bot and then I am gone KEKW

wind quest
#

it takes time lol, its worth the wait tho

still pewter
wind quest
#

i mean it helps, its best if you actually advertise it on like reddit and stuff

wind quest
#

uh sure ig

sage monolith
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

near lance
regal spade
#

Hi - Our Discord bot submission got rejected for a invalid reason. How do i filed a ticket?

sweet grove
hoary rampart
#

I just got my bot approved, if I make any big edits to the bot, would it have to be checked by a reviewer again?

zinc oracle
#

Nope, once it's approved you can edit the bot.

Just make sure the changes follow the guidelines

hoary rampart
#

Alright, thank you for telling me

patent sedge
#

Hey guys, our bot is under review for more than 2 weeks. Is that normal?

Thanks in advance

sage monolith
patent sedge
sage monolith
patent sedge
sage monolith
#

-upto

wild stoneBOT
#

topgg When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

patent sedge
#

Ohh ok, thanks a lot!

vital lintel
#

When will the votes be reset today is 1 June ? rooThink

wild stoneBOT
#

@vital lintel

topgg Why have my votes reset to zero?

Vote counts resets every month. Votes reset to 1 upon the first vote after midnight UTC on the first day of a new month.

💡 You can read more about how voting works in our support article: What is Voting?

vital lintel
grand prism
#

In order for them to reset, there must be 1 new vote in the new month

tawny ruin
vital lintel
lone ether
glad wasp
#

-help

lone ether
#

please don't use commands here @glad wasp

nova hedge
#

How much time does it take to get my server verified on top.gg server page

glad wasp
#

@lone ether can you check were is my bot on waiting?

#

Muzes bump and Muzes ai

lone ether
#

sorry can't check rn, but the wait time is the same for everyone. 2 weeks prayge

glad wasp
#

so we not have system for checking?

lone ether
#

nope, developers can't check

glad wasp
#

you can?

lone ether
#

staff can yes

glad wasp
#

so can you send message for my quesson to staff?

lone ether
#

when did you submit your bot?

#

i saw you submitted today, your bot is at the end of the queue

glad wasp
#

queue have 300 bots?

lone ether
#

we can't disclose that info

cyan vessel
dapper pawn
#

can i add additional bot owners after my bot got approved?
if yes, how can i do that?

sage monolith
jagged scroll
wild stoneBOT
#

To create a team:
topggDotRed Go to https://top.gg/teams/new
topggDotRed Fill out the name, description, and icon (optional)

topggDotBlue Submit to be redirected to your team's edit page
topggDotBlue From there, you can add members, edit details, or delete the team!

Read more about teams in our support article!

chrome temple
#

What exactly is a "valuable command" and a "feature"

At what point is it considered a feature?

nova bluff
#

Why bot doesn't get reset yet

lone ether
lone ether
chrome temple
lone ether
chrome temple
nova bluff
#

At utc 0 it should be back to 0

#

But still showing previous month one

still pewter
#

someone who hasn't voted before ig

bright yoke
#

Hello, this isn't exactly a huge issue but, I changed my bots' profile picture recently and after a week or so the pfp has been completely removed from the topgg vote page. Is there any way to force an update on this or do I just wait?

wild stoneBOT
#

@bright yoke

  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

bright yoke
#

Thanks again ❤️

lone ether
#

np

blazing garden
patent needle
lone ether
reef crystal
lone ether
#

wait time is up to 2 weeks prayge

sterile panther
lone ether
#

unfortunately no it's not sorry

#

we don't know it ourselves (the bots aren't numbered in the queue)

sterile panther
nova bluff
#

Utc 0

leaden cove
#

@cerulean blaze

tawny ruin
#

no bot's votes have reset, so it's basically broken in some way

ruby ledge
proven arch
#

Hello, so i was wondering how may I apply to be a bot reviewer? And also what are the requirements?

grand prism
#

You can't right now afaik

proven arch
proven arch
grand prism
#

The only requirement is probably to be 18+ because you have to sign an NDA

twilit fox
#

they don't need any new reviewers atm

#

since they already have a huge wave a few months ago

proven arch
hallow basin
twilit fox
#

no

rocky pasture
#

Did the new bot voting system change or is the vote resetting just broken for bots

twilit fox
rocky pasture
#

Yeah I saw that but that just is not happening

twilit fox
#

huh?

tawny ruin
#

vote reset is broken

lone ether
tawny ruin
lone ether
#

sorry abt that, i checked internally and it's been reported 🙏🏽

twilit fox
#

damn

limpid shadow
#

It was triggered manually now, seems like there was a fault while preparing the data for the contiuous setup.

#

Sorry for the inconvenience, no votes were lost

signal prism
#

hi

#

can i get bot dev role

pliant mauve
#

congrats!

magic grail
#

My bot is verified by discord

worn dragon
#

are votes monthly? I just noticed that I lost all the votes my bot had

fluid birch
steady finch
#

hey guys any idea why i cant access my top.gg profile? or even access my settings? for my top.gg profile i get error 500, and for my settings page i get 403 forbidden

i tried clearing my cache, tried logging out and logging back in, tried even to change browser and still get the error

sweet grove
#

Yes, interesting your account isn't pulling up on my end.

#

Let me make a report internally for this, I will let you know when its fixed.

steady finch
#

thank youu

full vault
pliant mauve
#

upon checking, he got his bot approved on the site

full vault
#

Ahh alright

#

was gonna say lol

steady finch
sweet grove
sweet grove
#

@steady finch , this was fixed and will be deployed in a few hours! Thanks for bringing this to our attention and worry you experienced this Sad Love

steady finch
blazing garden
#

been added since 2023

#

and has full perms

lone ether
#

can you try kicking it and adding it back?

#

wait up to 24h afterwards to see if it updates

lone ether
blazing garden
#

can you ask internally

lone ether
#

did you kick it and add it back

#

it hasn't been 24h lol

blazing garden
lone ether
#

yes please

sturdy swan
light shard
#

It would be Nice if i can reward a user for leavin a Review but the api dont got something Like that

grand prism
#

You can't do that

#

It's forbidden

patent ruin
#

Anyone I Can't Be Sitting For Hours Opening That.

sweet grove
#

-troubleshoot

wild stoneBOT
#

topgg Troubleshooting steps

topggDotRedMake sure you're logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg.

Try these steps in order:

  1. Turn off ad blockers/VPNs and try again.
  2. Log out and log back in.
  3. Use a different browser (not Opera/Brave, they cause issues sometimes).
  4. Use incognito mode on any browser.
  5. Use a different device.
  6. Wait a few hours. If the issue persists, come back for more help!
patent ruin
#

@sweet grove What About My Info And Tags ?

sweet grove
#

Yes those look fine, just follow the above steps please!

patent ruin
#

How Many Maximum Tags Can I Have ?

normal narwhal
#

12 categories max poggythumbsup

patent ruin
#

Bruh.

patent ruin
pliant mauve
patent ruin
#

Yeah Did It.

pliant mauve
naive dew
#

kk

naive dew
pliant mauve
#

oh yes, you can

naive dew
#

also my bot is not verified

#

i apply 2 week ago

#

around

pliant mauve
naive dew
#

kk

pliant mauve
#

Also, avoid the ghost ping please onionpray

naive dew
#

i just type .

pliant mauve
#

Ah alright

naive dew
#

kk

#

thaanks

light shard
grand prism
#

Pretty much, top.gg aims to make reviews as honest as possible. Giving rewards for positive or negative reviews would very easily make them worthless

minor bobcat
#

Im so confused on why my bot was declined for its main feature not working when it’s been working and still on for two days in my server lol is there a reviewer that could elaborate anything to me about what Theyre saying isnt working?

#

The first time a reviewer said it went offline while testing but they said they couldn’t remember what made it go offline, but I couldn’t recreate the issue as it was working for us. This time a reviewer said the main feature isnt working but it’s been on and working since last week in our server lol

sweet grove
#

If you would like to file an appeal, please DM the person who rejected your bot.

minor bobcat
#

I tried that last time and they said they couldn’t remember what went wrong and to just resubmit it. So I wasn’t sure if I should do that again.

sweet grove
#

Yes. Please give them a DM, that is how we do review appeals here.

minor bobcat
#

How do I find them? Im on my phone right now and when I click the reviewer ID it says I can’t access it.

#

(I try clicking the reviewer highlighted but get an error)

sweet grove
#

That is me, so go ahead and give me a DM and I will get to it when I can. Prayge

minor bobcat
#

Ohh! LOL my bad. Will do!

nova hedge
waxen siren
nova hedge
grand prism
#

It's only for bots

nova hedge
waxen siren
normal narwhal
#

servers can be submitted for reviewal but they aren’t logged publicly ; there’s no ETA on server verification either as there are many in queue

void tendon
#

Hey is there a way I can check how my server approval is going?

#

Like what steps should I take?

waxen siren
void tendon
#

Ah

#

Dangit

waxen siren
#

probably same as bots

#

1-2 weeks

#

idk

pliant mauve
#

It would take longer than a bot onionpray

manic hound
#

My server has been on top.gg for like 2 months. And it’s still being reviewed.

limpid shadow
manic hound
#

It's exefy.

limpid shadow
#

im working on the systems to launch it

manic hound
#

Ohh.

limpid shadow
#

reviewers or the moderation system will get to it eventually

manic hound
#

Ok.

limpid shadow
#

thanks for submitting your server! happy

manic hound
#

yeah

lunar umbra
#

hey so like im trying to edit my bot page and when I click save it does the spinny loading symbol but it doesn't save

rotund leaf
#

Why they did not revised mine??

proven condor
#

so last night votes were not going through what happened...

stiff plank
#

why i can't save after edit bot profile page?

naive dew
#

@vagrant wigeon can u tell me in how much day our bot review will done

naive dew
#

<@&817055174613794826>

wild stoneBOT
#

@naive dew

topgg When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

wild stoneBOT
#

topgg Adding Your Bot To Top.gg

topgg_ico_bot So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in ⁠#support !

topgg_ico_note Please make sure you have filled out these required fields:

  • Headline (short, catchy phrase about your bot)
  • Long description (what your bot is about, commands, etc)
  • Prefix (., /, t!, owo, etc)
  • Categories/Tags (No spaces, maximum 12)
  • Atleast 1 language (EN - English)

topgg_ico_question If you still can't submit your bot, make sure your ad blockers/VPNs are off.

topggDotRed Click here to follow our guide!

lone ether
stiff plank
# lone ether please see the msg above

I just want to change the support server link, because it is no longer valid, I forgot to change it to permanent. But when I save it, and look at the profile again, it still doesn't change

lone ether
#

make sure the required fields are filled out

stiff plank
#

Will invalid support links affect the review for bots?

#

I'm sure I've filled it all in, I've submitted it, and I just want to edit it, but nothing happens when I save it.

grand prism
#

I don't think it's a required field, so probably not

lone ether
cloud pasture
#

I have waited more than two weeks why my bot isn't verified

lone ether
#

you submitted your bot 9 days ago, it hasn't been 2 weeks yet. please be patient

lone ether
#

it's not saving bc your long description is incorrect

#

you have to remove

<!DOCTYPE html>
<html lang="en">
<head>
    <meta charset="UTF-8">
    <meta name="viewport" content="width=device-width, initial-scale=1.0">
    <title>Kexta Bot Description</title>
#

topgg already handles that, you don't need to enter it too prayge

stiff plank
#

ah thankyou brother, i'll try it

#

it still doesn't save, even though I change it to a normal description, not using html

lone ether
#

let me check

wintry oriole
#

are there api issues right now? my bot is receiving this repeatedly when trying to post stats

2025-06-04 09:46:13.351 [W] [th#3729201] : top.gg returned: {"message":"An unknown error occurred, sorry!"}
2025-06-04 10:01:13.446 [W] [th#3729205] : top.gg returned: {"message":"An unknown error occurred, sorry!"}
2025-06-04 10:16:14.255 [W] [th#3729204] : top.gg returned: {"message":"An unknown error occurred, sorry!"}
lone ether
#

cc @scarlet yacht

user isn't able to edit their bot page + api issues above prayge

wintry oriole
#

bot id is 620654573547159553 if you need it for logs

#

looks like the api issue has been going on for quite some time

#

first occurance for me in my logs is 2025-06-04 01:16:14.348 UTC

twilit fox
lone ether
#

@stiff plank could you open a #staff-tickets i'll try work something out w you there

stiff plank
#

ok thankyou

pallid grove
#

How long have I wanted the bot to enter the analysis?

wild stoneBOT
#

@pallid grove

topgg When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

pallid grove
#

Mais acho q foi uma semana não?

#

But I think it was a week, right?

lone ether
#

2 weeks now prayge

pallid grove
#

I think there's only one week left

bold creek
#

i am getting this kind of interface but up side there is not any highlighted content mentioned

lone ether
#

thanks for the report, other users are having similar issues i'll report it prayge

bold creek
#

how much time will it take

lone ether
#

not sure sorry! the team has been notified, i will let you know when it's fixed

bold creek
#

ok thanks buddy

glad wasp
#

@lone ether can you veryfy my 2 bot muzes

#

Because I see that your verification is stopped

lone ether
#

no, please wait like everyone else. there is a queue and our reviewers are working through them, the current wait time is 2 weeks

#

yes we are volunteers, we do this in our free time, this isn't a paid job lol

glad wasp
#

This will go on strike, set top.gg on fire, hang the owner 😂😂😂 .Maybe they'll start paying you for verifying bots and the time you spend

#

@lone ether

fleet tangle
#

Hello, is this a known issue?

vagrant wigeon
daring hedge
#

Could someone help me out? I'm trying to add a bot on top.gg when I'm at the Bot Details section and pressing next step, it doesn't react.

#

Saying fix the errors that are highlighted, I don't see any errors or anything even highlighted?

spring lava
#

Is the team on a break today from the reviews?

daring hedge
#

Ah.

vagrant wigeon
#

if so, this is known

daring hedge
#

Yeah, the same as the guy showing above, I did not notice that

#

Thank you though

lone ether
#

no commands here please @patent ruin use #commands

limpid shadow
#

its being fixed

stone osprey
#

How do I get my server approved?

#

<@&817055174613794826>

lone ether
ruby sonnet
#

Hey! When using the API on my approved bot, it is returning an HTTP 500 error, and it crashes the bot. Is this a known issue currently?

limpid shadow
#

we're working on it yes

#

though you should probably handle the error as well

sage monolith
wild stoneBOT
#

@patent ruin

topgg When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

patent ruin
#

Thank God.

light shard
#

Thats not true, only 60 Users has invited the Bot. Why is here 159?

#

i wish it will be like that

grand prism
#

This is the number of clicks on the "invite" button on top.gg

light shard
#

damn and so much users did not invite it....

#

why

#

thats crazy

grand prism
#

🤷‍♂️

spring lava
#

Are reviewers on break

grand prism
#

There is no such thing as a "break", they review these bots in their free time

normal narwhal
#

^ there are no set review times. all reviewers are volunteers and we take the time and care to review at our own pace. ThumbsUpSmile thanks for your patience

rain nest
#

I get this error when I hit next step

stiff plank
#

my bot profile image not showing in profile

sweet grove
#

-refreshdata

wild stoneBOT
#
  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

sweet grove
#

Want to try those settings

ruby sonnet
stiff plank
trim swallow
#

what happens to my bot logo?

ruby sonnet
#

Mine seems fine.. Seems it may be either a client-side issue, or the API is still acting up for some people

blazing garden
lone ether
lone ether
wild stoneBOT
#

@trim swallow

  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

signal burrow
#

@lone ether im having issues with the tearbot being offline is there a fix for it

wild stoneBOT
#

@signal burrow

Hey! This isn't the support server for that bot. Please use the "Discord Support Server" button on the bot's Top.gg page.

If there's no button, the invite is invalid, or you were banned, we can't help unfortunately. Sorry!

stiff plank
#

can we see the queue verification?

normal narwhal
trim swallow
lone ether
#

team is working on fixes atm

#

Adding bots or editing bots may not be working for you atm but the team is looking into it! No ETA given. Thanks for your patience. prayge

pliant cosmos
#

does top.gg provide a timestamp after someone votes on a bot?

#

if so how do i retrieve it?

cyan vessel
#

will i get a mail or dm when my bot review is done ?

grand prism
pliant mauve
lone ether
#

email as well

#

-notified

wild stoneBOT
#

topgg Bot Review Notifications

If your bot is approved:

  • You'll receive an email at the email linked to your Discord account.
  • You'll be pinged in #mod-logs and you'll be assigned the <@&265125253443878912> role.

If your bot is declined:

  • You'll receive an email at the email linked to your Discord account.
  • You'll be pinged in #mod-logs.

💡 Note: If you didn't receive the <@&265125253443878912> role, please ask a Moderator to assign it to you!

lone ether
surreal flicker
#

Hello, my bot has been refused because it doesn't have the right prefix. What I don't understand is that my bot uses slash commands, so it's the right prefix : #mod-logs message

hardy jasper
#

So i refreshed my boy page but now the pfp is gone

#

The bot still has its pfp but it wont show on top gg

grand prism
#

They don't provide such information

hardy jasper
#

Oww rip
Ty for da info

lone ether
#

np

raven sandal
#

I've been making changes to my bots long description and other details on the request, does making changes like that move my bot lower down the queue?

surreal flicker
lone ether
surreal flicker
raven sandal
#

Where can I check when I submitted my bot for review?

lone ether
lone ether
cerulean pollen
#

Ph

#

*oh, sorry

lone ether
#

np

maiden sigil
#

I wish there was a command that tells you if it was approved, or is still pending, or was rejected.

lone ether
#

you can see your bot on the site if it's under review or not

raven sandal
#

Thank you though

daring hedge
#

Hey, why is the PFP from the bot not showing on the page?

sweet grove
tropic sundial
sweet grove
#

Yes unfortunately it is

tropic sundial
daring hedge
#

Is it allowed to have a command on your bot list for the public to show how many servers the bot is in? I saw a bot getting declined earlier for leaking servers in bot stats, and giving a possible breach of privacy? Except the difference seems that his was probably showing the names and a possible link to the server, and mine is saying a total number?

gloomy shell
#

so yep, you're good

daring hedge
#

Alright appreciate it

wispy sage
#

How much time it takes for a bot to be uploaded on Top.gg?

spring lava
#

When did I submit my bot

lone ether
lone ether
wispy sage
wild lantern
#

My bot avatar is not updating, what's the problem?

hardy jasper
wild lantern
grand prism
#

Pinned message(s)

vagrant wigeon
wild lantern
#

Okeyyy thanks

odd totem
#

Hello, I accidentally deleted my bot from top.gg and I want to submit it again. However, I can't re-add it because the bot ID seems to still be linked to the old data.
Can you please help me reset or unlock the bot so I can re-submit it?

Thank you!

lone ether
odd totem
lone ether
pliant cosmos
#

though i've seen many other bots have a similar system to this so was just curious

lone ether
#

not sure if there is sorry, maybe someone else can answer. could you try asking in #development and #topgg-api too?

odd totem
#

I want to ask again. There may be several questions.

  1. If my bot, almost completely uses another language (namely Indonesian) is there a chance to pass?

  2. My bot uses ||botghost||, which only consists of 2 custom commands and 1 default command (1 menu that I combine, and 1 more for another mini menu), is it possible to pass?

  3. If my bot fails the test, can I re-submit with some conditions?

still pewter
#

can someone remind me of when I submitted my bot?

carmine axle
#

Why doesn't my bot have a profile picture?

#

pls

normal narwhal
# odd totem I want to ask again. There may be several questions. 1) If my bot, almost comple...
  1. yes, our reviewers can use translators to get through and properly review your bot
  2. the customization must not be from the bot ghost website at all. in order to pass as not a clone, it must have a unique feature that the clone does not have. we do not count the custom marketplace on that site as customized / unique either.
  3. yes, but please note getting repeatedly declined for the same reason results in a ban so please ensure to take any decline reasons with great consideration before resubmitting
sweet grove
normal narwhal
limpid shadow
carmine axle
#

Oh incredible, nickel, thank you!

odd totem
normal narwhal
hardy jasper
hardy jasper
limpid shadow
#

Hahaha

#

Good to hear

sturdy swan
#

Heyo, I can't comprehend how stupid I might be but how in the hell do you change the avatar of your server on the site?

#

@limpid shadow sorry for tag, would love to just get this done quickly :]

sweet grove
#

Is the Top.gg bot in Discord server?

sweet grove
#

It would be under the page itself

sturdy swan
#

ohhhh now it worked

#

thanks alot man

sweet grove
#

No worries we where having an issue earlier

honest herald
#

hi, i cant add my server
this happened after my server showing on the list after i add bot on my server

sweet grove
honest herald
sweet grove
#

Thanks for that information, we had an issue with this earlier and deployed a fix, but it seems like it came back.

tropic sundial
#

hope it will be fix soon ser

odd totem
hearty walrus
#

@sage monolith hello sir

sage monolith
hearty walrus
#

can you plese check the dm

sage monolith
#

sure

broken smelt
#

Hello hello, they rejected the bot because of the prefix system, I just needed to activate the system for it to work topggPensive topggSob

lone ether
#

please resubmit the bot to the site!

sturdy swan
#

swag

hearty walrus
#

my bot got verified how to get the developers role here?

sturdy swan
#

_^

hearty walrus
lone ether
still pewter
#

pls dont review my bot today I was trying to add a new feature and ruined everything onionpray😭

sweet grove
glad scarab
glad scarab
#

I believe

lone ether
#

did you try adding it now?

glad scarab
#

Let me see

#

I can add the bot manually through the top.gg website but even when it's in my server it won't let me go to the next page

lone ether
#

yeah the team is most likely still working on it prayge

glad scarab
#

ALRIGHTY TY

#

I rlly appreciate it

lone ether
#

np

stable nacelle
# lone ether np

Yo izx, i just got told you reviewed my bot and got declined, can we have a chat one sec? Cause i have a doubt about how you tested it

#

Or should i dm you/open ticket somewhere?

grand prism
#

DM them

stable nacelle
still pewter
#

my got bot approved penguhype can I have the roIe

#

@lone ether thank you penguhype

broken smelt
#

Hello, my bot has been approved. Can you give me my role? topggYeehaw doggowave

rancid linden
#

The prefixes are shown correctly. My bot has multiple prefixes separated by comma.

rancid linden
#

It says it right there

rancid linden
lone ether
#

yes your prefix should be / instead

rancid linden
#

Why?

lone ether
#

as written in the decline reason

#

as your commands are used from the slash menu

rancid linden
#

Why is that a bot with any other prefix cannot be approved?

lone ether
#

when you re-submit your bot, all you need to do is change the prefix field content to /, it's not that it can't be approved, it just needs correct information

rancid linden
#

It was approved earlier when my bot had ! as prefix

rancid linden
rancid linden
lone ether
#

i am aware, our prefix box isn't called slash, that's why we tell everyone to put / there instead

rancid linden
#

When asked for a prefix, I will enter the prefix.

lone ether
#

the site is currently being re-worked, a lot of things are being changed.

rancid linden
lone ether
#

your bot will keep getting declined and result in you getting banned in that case

rancid linden
#

Wow

lone ether
#

i'm sorry for this inconvenience but it is our rules

rancid linden
lone ether
#

that's not incorrect, all the bots on the site have written "slash" or "/" on the prefix box to let the users know what the bot uses

rancid linden
#

I've updated. Please review again.

lone ether
#

it's not guaranteed the bot will be approved just by changing the prefix, we decline bots as soon as we encounter the first rule it breaks

#

please resubmit the bot and wait in queue prayge

limpid shadow
little totem
#

are possible to know on whats place my bot in leaderboard by votes?

still pewter
#

smh its just on my bot s page

lone ether
wild hinge
still pewter
gleaming echo
#

My page is broken

Ive refreshed the data

#

I clicked refresh data. Ive reloaded my browser and cleared cache

#

What else can i try

lone ether
#

bot page link?

gleaming echo
lone ether
#

did you post stats correctly?

#

no errors?

gleaming echo
#

No errors at all

lone ether
gleaming echo
#

And it reports to me submitted 190 sucessfully. That only happens when the site responds with a approved code

gleaming echo
lone ether
#

could probably try to search old messages and see if other people's code can help you

gleaming echo
#

ive posted it to it. Nothing seems wrong based of docs. It only responds that "Submitted x servers" When your site responds with a certain code (I forget witch code)

glad scarab
shy sail
#

weirdsip when are you start reviewing the servers

glad scarab
#

I just checked and yes I am still getting that @limpid shadow

#

Sorry for ping as well!

#

Js to let you know

glad scarab
#

IT HAS BEEN RESOLVED!

#

TY TOP.GG TEAM YA'LL ARE THE BEST!!

valid wigeon
#

i need a support

#

my bot doesnt show the photo?

twilit fox
wraith dock
#

Can someone help me link my ign with APB deadside bot please and thank you <@&817055174613794826>

twilit fox
#

wrong server

wraith dock
#

@twilit fox this is the support server for discord on the website

wraith dock
#

Ahh I’m a little slow sometimes lol thank you i appreciate you greatly

twilit fox
little totem
#

Is it possible to know what place my bot is in on the leaderboard by votes?

twilit fox
little totem
twilit fox
#

no prob!

rocky hull
#

Is there any way to know how long will i have to wait for queue?

#

Apart from 1-2 weeks

still pewter
rocky hull
#

@still pewter ok

sweet relic
#

I got my bot verified but I gained no role, most likely because @wild stone was offline at the time.

gritty echo
#

Any chance I can also grab the bot dev role please? Mine was linked ages ago but I dont think I was in here :D

spring lava
#

When did I submit my bot

pliant mauve
spring lava
mystic sorrel
#

Hey guys, so I've submitted my bot for review but I'm unsure if the "Manage Server" permission will stop it being verified.

It only needs that permission for 1 command, it creates categories, channels, sorts them into the categories - creates roles & sorts the perms out for those roles.

I wasn't sure which permission to give it for that command - is "Manage Server" the right one?

pliant mauve
mystic sorrel
pliant mauve
#

No worries topggThumbsUp

patent ruin
#

Do You Guys Check Every Single Command In The Bot ?

#

@gray tartan

gray tartan
#

Yes, we do

stiff plank
patent ruin
gray tartan
#

It depends on the error, We suggest you to make your there is no issue with your bot before submitting

mystic sorrel
#

I feel bad for whoever runs the command I was talking about, you're going to end up with so many new categories & channels on the test server lol. Sorry

patent ruin
#

Fr.

wicked herald
#

Hey guys, i received the review of my bot. It tells me to chat with an user on discord if i need more info/questions but can't find the user mentioned. What i have to do?

rigid wren
#

You can click on the link to get to the top gg page and find the person via that

jovial surge
#

My server is not approved yet 😭
I submitted it around 20 days ago

rigid wren
#

Server take longer because the queue is bigger then the bot queue, as far as I heard it is around 1 - 2 Months or longer

jovial surge
#

Okay, sad. Gotta need some patience

lone ether
#

.ban @stray bone 7 scam

cerulean fulcrumBOT
#

<@​1090948216998076496> is not a valid member or member ID. Please either provide a User ID or tag the user

lone ether
#

nicoal too fast

#

.ban @peak jungle 7 scam

cerulean fulcrumBOT
#

<@​361422052806098944> is not a valid member or member ID. Please either provide a User ID or tag the user

lone ether
#

@vagrant wigeon boo_hoo

meager rune
#

since there's not a pinned message here and there isn't a relevant message in #site-status I was just wondering if theres an eta for this ||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​||||​|| https://jsp.rip/VN5hT

Upload 1,737 | 400 KiB

lone ether
meager rune
#

thanks

still pewter
#

is it just me or does each vote count as 2 votes?

gloomy shell
pallid grove
#

I didn't understand, they asked me to do it again but end

spring lava
#

@lone ether can you please check your dms

still pewter
#

how do I remove a bid, I heard its bad to promote the bot before submitting for intents as they suspect unorganic growth

grand prism
#

Unorganic growth was related to bot verification because you needed 75 servers for that. Now that limit is gone and verification is automatic

still pewter
#

I havent done it yet I am at 34 servers rn

grand prism
#

These are intents, not bot verification

still pewter
#

my bot is already verified

grand prism
#

Unorganic growth had nothing to do with intents

still pewter
grand prism
lone ether
limpid pasture
#

How Much Time It will take to review my bot ?

wild stoneBOT
#

@limpid pasture

topgg When will my bot be reviewed?

Our current average review time is 1-2 weeks.

Some bots may take longer to review than others depending on their features. Because of this, we can't guarantee your bot will be reviewed as quickly as someone else's, and there's no exact timeframe for approval. There's also no way to check your position in the queue — but remember, you're not first or last!

You're free to edit your bot's page anytime, both before and after review. This won't affect your place in the queue.

You can read more about our review process here: How the Reviewing Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

grand prism
#

1-2 weeks

patent ruin
#

@gray tartan

#

Is There Any Way I Can Get To Know My Bot's Position In Reviewing Or Delay It ?

vagrant wigeon
#

@patent ruin you submitted your bot (snow flake) on June 3rd. it takes around 2 weeks for us to review it

#

why are you needing to delay it?

patent ruin
vagrant wigeon
#

As far as im aware you shouldn't need to delay the reviewal of your bot

patent ruin
vagrant wigeon
#

There isn't no

crisp frost
#

Sup, I am applying for the Server to be posted

#

how can I tap into the API to get server votes?

#

For context I have a custom server bot I want it to do stuff when people vote

pallid grove
#

Someone help me

#

My bot stays there for a week and then you ask to do it again

#

Every time this

#

This is the second time they've asked me to do this again, how can it go on for two weeks like this?

lone ether
#

asked to do what? you can't submit your bot? @pallid grove

pallid grove
#

It was almost a week

lone ether
#

what's the bot id?

pallid grove
#

Kk

#

Ok

pallid grove
lone ether
#

your bot isn't following our guidelines

pallid grove
pallid grove
#

Ele é de economia e diversão e moderação

lone ether
#

a regra diz que, na verdade, veja a regra número 5, "Os comandos devem exigir apenas as permissões que o comando que está sendo executado precisa. (por exemplo, o comando kick só pode exigir a permissão kick, pois ela é necessária para ser usada)."

pallid grove
#

Ele faz isso sim

lone ether
#

veja o motivo do declínio, ele diz que o comando de bloqueio do seu bot usa gerenciar canais. Ele precisa gerenciar funções. veja https://bit.ly/lockcmd

Discover the magic of the internet at Imgur, a community powered entertainment destination. Lift your spirits with funny jokes, trending memes, entertaining gifs, inspiring stories, viral videos, and so much more from users.

lone ether
#

isso foi um exemplo.

pallid grove
lone ether
#

seu bot precisa pedir "gerenciar funções"

#

não "gerenciar canais"

pallid grove
#

OK

lone ether
#

OK

pallid grove
#

Viu ele pergunta

lone ether
#

se você consertou, reenvie o bot

pallid grove
#

Ok irei reenviar dnv

lone ether
#

OK

pallid grove
#

Pronto agr espera 2 semanas dnv

lone ether
#

talvez menos

pallid grove
patent ruin
#

My Bot Be Taking Ages.

#

How Can I Track That Who Voted My Bot ?

patent needle
patent ruin
#

Bro What ?

#

😭

patent ruin
patent needle
#

omg XD

patent ruin
#

😭😭

patent needle
#

i believe it's better to ask on #development or #topgg-api since it's related to it - but webhook may be your answer

patent ruin
#

Oh They Weren't Visible Sheesh.

patent ruin
#

But How To Get It.

patent needle
#

token you can find in your bot settings

patent ruin
#

Its Not Reviewed Yet Oof.

patent needle
#

yup, need to be accepted to get it

#

forgot to say that so im sorry for misunderstanding before

surreal heath
#

How can i add my Bot to Top.GG?

wild stoneBOT
#

@surreal heath

topgg Adding Your Bot To Top.gg

topgg_ico_bot So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in ⁠#support !

topgg_ico_note Please make sure you have filled out these required fields:

  • Headline (short, catchy phrase about your bot)
  • Long description (what your bot is about, commands, etc)
  • Prefix (., /, t!, owo, etc)
  • Categories/Tags (No spaces, maximum 12)
  • Atleast 1 language (EN - English)

topgg_ico_question If you still can't submit your bot, make sure your ad blockers/VPNs are off.

topggDotRed Click here to follow our guide!

past crypt
#

Where can I see my server on the site?

native vale
#

How much time it takes after bot submission for verification

grand prism
#

1-2 weeks

native vale
grand prism
#

No, the bot must be accepted on the website to have access to the token required to use the API

livid violet
#

do i need to be in the discord to receive the submission verdict?

grand prism
#

From what I remember, top.gg also added email notifications some time ago, but being on this discord server is recommended because it makes communication with the developer easier in case of any problems with the bot/bot page

ruby sonnet
#

Hey, so the recent issues on Top.GG regarding the 500 error on the API and whatnot, was that fixed?

twilit fox
#

https://top.gg/api/bots/BOT_ID/stats still doesn't work either

ruby sonnet
twilit fox
ruby sonnet
cyan vessel
#

served added a month ago
bot added a week ago
both in review
ZZZ_B

grand prism
#

You're about halfway there (at least for a bot because servers can take more than 2 months to review)

cyan vessel
cunning geyser
#

Hi

plain ermine
#

How do I get the bot dev role?

sweet grove
#

If you have a bot approved, you can request the role to be assigned to you from a moderator as our current system for automatic assignment is currently broken.

wise acorn
#

Oh, why did top.gg reset the votes for my bot?

gentle garnet
#

happens every month to every bot

light shard
#

there is someone on my bot page who wants to edit his review from 1 to 5 stars

#

how can he do that?

#

Because he said he cant find an edit button

lone ether
light shard
#

he also dont have a delete option haha

lone ether
#

can you ask them to open a mod ticket, ill remove it for them @light shard

sweet grove
#

we are currently experiencing an issue with leaving reviews, and an engineer is looking into it.

hearty crystal
#

When I try to send the bot 1335652944418181120 for verification, the website tells me that it has already been sent

sweet grove
#

Yes, this bot is already pending verification

hearty crystal
hardy jasper
#

Can i also get the dev role

light shard
#

showing the ids but beeing on top.gg is crazy

lone ether
lone ether
hardy jasper
#

Which i own on this account

lone ether
#

i see

#

let me check

hardy jasper
#

Alr take your time

lone ether
#

given

hardy jasper
#

Tybear_hugging

light shard
lone ether
#

bots get declined for showing servers

light shard
#

ah thanks for that information

wise acorn
silver sedge
#

@lone ether i think you get it wrong the antibot module is something that helps keeping a channel from bot messages it immediately deletes messages sent by bots unless bypassed

#

ban incoming ig

lone ether
#

.ban @vale star 7 scam

cerulean fulcrumBOT
#

Banned gearz_partners

lone ether
silver sedge
#

you meant its asking for manage messages permission for guide subcommand?

#

i get it

#

lemme work on that

lone ether
#

yes

silver sedge
#

hmm

lone ether
#

@sturdy swan hello, please check your dms! pinging in case my message went in your message requests

cold anchor
#

Hi! My bot currently shows the status "Your project is currently in review" on top.gg.

I was just wondering if there's a general estimate on how long the review might take.

Phenix bot :Bot Name

1379153889013661829 : Bot ID

Appreciate your help!

lone ether
cold anchor
lone ether
#

np!

lone ether
#

-notified @sturdy swan

wild stoneBOT
#

@sturdy swan

topgg Bot Review Notifications

If your bot is approved:

  • You'll receive an email at the email linked to your Discord account.
  • You'll be pinged in #mod-logs and you'll be assigned the <@&265125253443878912> role.

If your bot is declined:

  • You'll receive an email at the email linked to your Discord account.
  • You'll be pinged in #mod-logs.

💡 Note: If you didn't receive the <@&265125253443878912> role, please ask a Moderator to assign it to you!

cerulean heart
#

@lone ether

mellow hinge
#

hello, could I get the bot developer role? my bot was approved

lone ether
#

done

patent needle
#

Hey, not sure if you're still interested but i just noticed that i can adopt this tag so probably you can too, check Settings->Profiles->Server Tag->search there

mental pilot
#

Nvm I figured it out

sonic narwhal
#

hi there! i was just wondering if the website was down right now or something? i haven’t been able to vote for a few hours now and idrk what else to do. i’ve tried restarting it, making sure i don’t have any adblockers or vpns, and i tried voting outside the app and i still can’t. thanks!

sweet grove
sonic narwhal
sweet grove
#

Interesting. Votes seem to work fine for me, and you’ve already tried everything I would suggest so we shall wait to see if anyone has anything else to say.

sonic narwhal
#

okay thank you 😊

wheat zodiac
#

hello my bot didnt pass review after waiting for verification. who do i speak to

pliant mauve
#

You should be able to see that in the decline message of your bot in #mod-logs

wheat zodiac
pliant mauve
wheat zodiac
pliant mauve
#

Can I know who’s the reviewer you were trying to dm?

wheat zodiac
pliant mauve
#

Which is who?

wheat zodiac
pliant mauve
#

I see, thanks.

#

Ill let them know

wheat zodiac
#

thank you

calm hazel
#

Good evening everyone

pliant mauve
wheat zodiac
wheat zodiac
topaz arch
#

Hi, I was trying to add a bot and it said it was already added, and when I attempted to edit it so I could submit it it says it wasn't found. The bot still appears on my profile.

#

bro i'm not falling for that

#

@vagrant wigeon

#

message was from 974826250998788097

shell inlet
#

yeah checked the logs

#

-ban 974826250998788097 support scam

wild stoneBOT
#

upvote owen758#0 was successfully banned.

topaz arch
#

thanks!

tame thorn
#

when will my bot gets reviewed

grand prism
#

Within 1-2 weeks from the moment the bot is submitted for a review

lone ether
#

wait time has decreased to about 1 week poggythumbsup

shy sail
#

and what about the server?

hardy jasper
#

Unpopular opinion
Everytime someone asks about their bot or server quote put them back at the start of the queue KEKW

grand prism
#

This is quite toxic behavior, I doubt top.gg would want to go down this path

autumn moth
#

It doesn't let me vote in tgg or freemium

sweet grove
#

-troubleshoot

wild stoneBOT
#

topgg Troubleshooting steps

topggDotRedMake sure you're logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg.

Try these steps in order:

  1. Turn off ad blockers/VPNs and try again.
  2. Log out and log back in.
  3. Use a different browser (not Opera/Brave, they cause issues sometimes).
  4. Use incognito mode on any browser.
  5. Use a different device.
  6. Wait a few hours. If the issue persists, come back for more help!
sweet grove
#

and follow these steps.

toxic nimbus
#

I've sent my server submissions and I never got news see if it got accepted or not

#

I'm gonna create a ticket

lone ether
#

no need to make a ticket prayge

toxic nimbus
#

Thanks

lone ether
#

np

surreal flicker
#

@sweet grove can you explain?

#

ok I hadn't seen the screen

sweet grove
storm galleon
#

this is recent issue

sweet grove
#

Yes, I seen someone have this issue yesterday, I can't seem to preproduce it myself but I will contact a developer to take a look.

storm galleon
#

it just simply stuck loads for safari

sweet grove
#

would you mind changing to a different browser

storm galleon
#

impossible, because iCloud has already been logged out for me

sweet grove
#

It has been forwaded I will let you know what the issue could be.

weary thistle
#

I’ve tried using Chrome, even on incognito mode, same results

storm galleon
#

and i'm barely able to install apps on 16GB phone 💀 🤷

weary thistle
#

Stuck in infinite loading

weary thistle
#

Okay so, I’m able to vote on tgg now but only when I used my android device. I have 2 Apple devices and it’s still the same result, infinite loading. So maybe Apple users only have a problem with being able to vote? Because I used my android device and it loaded fairly quickly (like it normal should)

#

I did try again on my Apple devices before trying my Android device and it’s only when I use my Apple devices does it infinite load

#

(Just a lil update for y’all)

lone ether
#

the team is looking into it, thanks for the update! prayge

muted sundial
#

Hey, I can't submit my bot

still pewter
# muted sundial

copy and paste your app id in here so its easier for mods to help you

lone ether
# muted sundial

if you made it public recently, wait an hour before trying again

still pewter
lone ether
#

topgg

patent ruin
#

I Got 2 Pings In Few Hours Of Gap Thought My Bot Got Reviewed But It Was The Auction.

#

😭

#

Anyways.

#

Will Luca DM Me About It ?

silent bough
#

Yes

grand prism
#

It should at least

feral frost
grand prism
#

Pinned messages

feral frost
grand prism
#

Not really

feral frost
#

How long has it been broken for?

lone ether
#

about 12 hours

feral frost
lone ether
#

been receiving reports about it today so not sure, could be longer

#

the team is looking into it though prayge

feral frost
#

ok cool thanks

autumn moth
#

@sweet grove
Well i normally vote like the times let me and this time it had a quick white message popping up (something about there is no individual associated with the account, but I never left.

sweet grove
#

Can you show me?

#

Also refrain from pinging staff, we will get to your questions as soon as we can.

autumn moth
#

👆

#

It does it by tgg. and freemium

gloomy shell
autumn moth
#

🥺

gloomy shell
#

so we aren't able to help you with that

autumn moth
#

Ok thanks

gentle garnet
#

1255987522518126652

grand prism
gleaming echo
#

Can someone link me to Webhook help?

grand prism
gleaming echo
#

Yeah thanks

gentle garnet
lone ether
#

.ban 1255987522518126652 dm ad

cerulean fulcrumBOT
#

Banned baracuta0815_20254

surreal flicker
wary apex
#

how can i get the icon to update on top.gg, the refresh data button is not updating it

sweet grove
#

make sure to refresh the page

wary apex
#

got it to work, i had to click edit then save.

slate tapir
#

Please help... it's just stuck in infinite circle

sweet grove
slate tapir
eternal parcel
#

how can i check the status of submitted bot on top.gg
if it was submitted or rejected.

lone ether
#

-notified @eternal parcel

wild stoneBOT
#

@eternal parcel

topgg Bot Review Notifications

If your bot is approved:

  • You'll receive an email at the email linked to your Discord account.
  • You'll be pinged in #mod-logs and you'll be assigned the <@&265125253443878912> role.

If your bot is declined:

  • You'll receive an email at the email linked to your Discord account.
  • You'll be pinged in #mod-logs.

💡 Note: If you didn't receive the <@&265125253443878912> role, please ask a Moderator to assign it to you!

eternal parcel
#

yeah
my bot was declined
while re-submitting it says "already submitted"
how can i uh resubmit the bot?

the reason it was denied was fixed long ago

lone ether
#

go to your top.gg profile, your bot should be listed already in draft mode

ashen thistle
lone ether
#

the team is looking into the voting issues, please be patient! prayge

sweet grove
pliant cosmos
#

why is there no logo on my bot in top.gg's website?

#

shouldn't it automatically be added?

#

and don't really see an option to add it?

grand prism
#

This usually happens when you change the bot icon in the discord developers portal. You need to click the "refresh data" button

pliant cosmos
#

where is this "refresh data button"

#

i don't see it in the editing section

grand prism
#

You need to go to the main page of your bot and there should be a section with various buttons like edit, ask for reviews and refresh data

pliant cosmos
#

yeah nvm

grand prism
#

I don't remember what it's called exactly

pliant cosmos
#

yes found it ty

eternal parcel
weary thistle
jolly haven
#

Hi I forgot how to update the bot profile name and photo

shell inlet
wild stoneBOT
#

@jolly haven

  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Refresh the page.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

novel crag
#

when I expect my server to be accepted / declined? I've created the request / ticket on the 5th of May and today it's the 11st of June, it's been well over a month and almost a week now

grand prism
#

Servers may take more than 2 months to be reviewed

twilit fox
#

be patient, the server queue is huge

limpid pasture
#

@lone ether Sir Sorry to disturb But How Much Time It will Take To Review My Bot ?

lone ether
#

1 week

limpid pasture
#

Okay Thanks Btw Sorry to Call You Sir

#

I Just saw Your profile

lone ether
#

all good

limpid pasture
#

Thanks

vernal epoch
#

@limpid pasture hi

limpid pasture
#

Hy @vernal epoch

vernal epoch
lone ether
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

limpid pasture
viral peak
#

Ok so I need a bot to send messages anonymously to members and things, ik there exists carl and the announcements bot but i want something like better

#

@lone ether you seem to know a lot

lone ether
#

-how2search @viral peak

wild stoneBOT
#

@viral peak

topgg To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

viral peak
#

Bro.

#

Ik what is topgg

#

Im searching a lot there

#

But i cant find a bot like this, maybe it has a different name

#

Thats why i asked here

lone ether
#

if you need help searching you can ask in general chat, this is the support channel to help with technical things

#

you can ask others if they know any bots like that

viral peak
#

Alr

patent ruin
#

@lone ether

ashen thistle
sweet grove
ashen thistle
#

alright will do

sweet grove
#

Appreciate it!

ashen thistle
#

Send

sweet grove
#

Okay, go ahead and upload it to wetransfer.com if you don’t mind then. Or I can give you my email.

ashen thistle
sweet grove
#

Okay. I will send it in DMs

ashen thistle
#

alright cool

dusky grove
#

uhh do I get help here

gray tartan
#

yep, what do you need help with

dusky grove
#

So like

#

When I try to list a bot