#support

1 messages Β· Page 99 of 1

wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

shell inlet
#

?

indigo nebula
#

Yoooo, My token put in a request to be added to your platform and just wanted to follow up.

indigo nebula
#

We launched a new token on Solana and was hoping to get it added to the Tipbot if possible πŸ™

grand prism
#

This has nothing to do with top.gg

wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

light rain
quiet iron
#

How are giveaways sponsored?

soft star
#

CMs asked for it

floral pagoda
#

We contact participants from last year and see if they want to contribute again this year

#

But we also take a look at our Staff Picks and other bots we like

#

So we might see some cool Staff Picks popping up soon! winkwonk

sturdy swan
#

How to get unblocked by legends....

fluid rapids
sturdy swan
fluid rapids
#

One message removed from a suspended account.

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

supple mica
sturdy swan
sturdy swan
#

I need to dm someone who moderates the bot upload requests on top.gg. I made two apps last night, and they were sitting on pending and then they are gone by today, no page, not even still pending, just a 404. I made good page info so what the heck is the problem eh?

lone ether
#

-notified

wild stoneBOT
#

topgg Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

πŸ’‘ Please make sure you have your DMs activated for this server.

sturdy swan
#

and they aren't clones of other bots- i made those

stoic socket
#

you didn't make them, they are shapes bots

#

you just gave the prompts which is different

lone ether
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

digital hill
#

Hi, I can't vote for bots now . There seems to be a problem.

#

Can someone help me

bold sapphire
#

Hello , I have submitted my bot long time ago but still not being reviewed.

wild stoneBOT
#

@bold sapphire

topgg When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this β€” and because some bots take longer to review than others due to their features β€” we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

bold sapphire
#

ok sir thanks you

rocky oxide
#

i deleted your bot from my server and it still sends updates

zinc oracle
gloomy shell
#

or a webhook set up maybe?

zinc oracle
zinc oracle
rocky oxide
#

yea one sec

#

it keeps sending news updates

#

even though i deleted the bot

gloomy shell
#

You'll need to unfollow the channel.

#

Also thats pixxiebot's server, not from Top.gg

#

Hopefully that helps!

rustic ember
#

when does bidding start again ?

fluid birch
wild stoneBOT
#
Top.gg Auctions
Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Winners. This stage runs from <t:1733770800:F> (<t:1733770800:R>) to <t:1733857200:F> (<t:1733857200:R>), allowing winners to pay for their ads that will start to go live at <t:1733857200:F> (<t:1733857200:R>).

During this stage, users are unable to bid for next auctions.
Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1733857200:F> (<t:1733857200:R>)

Next Auctions Ending: <t:1734375600:F> (<t:1734375600:R>)
tepid hornet
#

Yo, how do I add server count on the top gg page? And does it show the already existing or does the count start from when u add. For bot.

#

like this with 3.37M

light rain
tepid hornet
light rain
frigid depot
zinc oracle
shell inlet
#

Also we do not appreciate advocating for others, you clearly joined the server today just to post that message, dont do that.

light rain
desert bloom
#

I have been trying to reply to a review and it pretends to be working but when I refresh, the reply is gone.

Reply is currently broken or something?

obsidian cradle
#

hii! how can i win the role burger master in this server? bunnylove_bt

pliant mauve
#

Only staff can have the role onionpray

obsidian cradle
#

bunnylove_bt .

soft star
zinc oracle
#

What? When did I say that we're giving out the role at some point? πŸ‘€

grand prism
#

It was woof who said that you are not giving the role "for now"

soft star
#

oh

#

it was woof

#

not woo

zinc oracle
#

There's the possibility it will be given after the giveaway.
Idk

zinc oracle
#

I assume you found it since you deleted your message, but

wild stoneBOT
#

topgg To delete your bot from the site:

topggDotRed Head over to your bot's main page at https://top.gg/bot/BOT_ID. Replace BOT_ID with your bot's ID.
topggDotRed Scroll down to Creator Controls and click Delete. Then enter DELETE in the box and click the trash icon.

topggDotBlue You can also go to https://top.gg/bot/BOT_ID/delete to skip the step above.

Note: If the pop up box closes when you click on it, please turn off any ad blockers and try again.

trail heath
#

@lone anvil is bitzxier safe bot

#

I have seen people ask me to add bitzxier its safe

#

So i have checked u did an announcement

#

The bot deleted from topgg

#

Is it safe now

#

Of nah

zinc oracle
# trail heath Is it safe now

We don't really determine if a bot is safe any bot can go rouge or become unsafe. For that specific bot developer I'd avoid anything they make. Even if every bot they make from now on is safe, there's nothing preventing them from doing it again.

opaque fjord
#

Why is the total server counter not showing in my bot?

#

This is my bot

grand prism
opaque fjord
#

Thanks!

zinc oracle
#

I never remember this tag πŸ‘€

soft star
#

Same

grand prism
#

Wait, it's wrong url? πŸ€”

wild stoneBOT
sturdy swan
#

I won the bid yesterday but forgot to pay with my credits. Is it too late to do that now?

glossy trail
#

Hi

#

Why i cant vote mudae in top.gg?

glossy trail
#

It says that is an error in the page

floral pagoda
#

Just mentioning that there's an error isn't really helping us πŸ˜…

stoic socket
#

@fluid birch yoooo

fluid birch
stoic socket
#

check logs

#

idk if that was you deleting or the scammer

cyan palm
#

it was me

vagrant wigeon
#

it was me

#

no

#

me

stoic socket
#

h

vagrant wigeon
#

trust (i did not realise this was support πŸ’€)

obsidian cradle
zinc oracle
red nexus
#

Why can't I add my bot? Its been longer than 2 days

rose spade
#

Is there a way for non-premium users to set a minimum player limit for hangrygames in their own servers? I can’t find the command to set one

wild stoneBOT
#

@rose spade

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

rose spade
#

Oh, gotcha. Ty!

tawny ruin
#

hey @fluid birch, sorry for pinging you, but I've dmed you a week ago abt a report case; since you haven't responded, I am unsure if the message ended up in message requests or spam, just letting you know

fluid birch
#

thanks for letting me know! I often forget checking message requests

tawny ruin
#

no worries, thanks

oak pendant
#

If someone is banned from top.gg
Can i hire him as a developer/admin? or it is not allowed

gloomy shell
#

You can choose to have whomever you would like on your team. They just cannot submit bots or have access to the top.gg page because they are banned. However, they were banned from here for a reason, I would caution trusting someone like that.

#

Also i would not publicize it on top.gg like listing them as an owner in the description or something. We don't know if you don't tell us

oak pendant
#

not an owner, just a a developer/admin

#

thank you

silver oriole
#

How can I invite the bot to my server?

#

@cerulean ember

wild stoneBOT
#

@silver oriole

topgg Inviting a Bot to Your Server

It seems like you want to invite a bot to your server! In order to invite a bot to your server, press the "Invite this bot" button on the bot page. It should then redirect you to Discord's authorization page where you can select the server you want to add it to.

Click "Authorize" and the bot should be added to your server. If it says any red text such as for example This bot is private or This bot has been flagged by Discord [...], then we cannot help you. Please reach out to the bot developer for these issues by going to their support server.

ornate frost
#

I am not receiving credit for voting and need support

#

😐

wild stoneBOT
#

@ornate frost

topgg Auction Credits

Credits have been removed.
For more information, refer to ⁠#announcements message

ornate frost
#

That's not what I meant

light rain
ornate frost
#

I mean. A server/bot I use is supposed to credit me for upvoting them.

I'm not receiving credit for upvoting them. They referred me to you.

light rain
#

Oh

wild stoneBOT
#

@ornate frost

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

light rain
#

It should be them Who rewards

tulip zenith
#

why is my bot not approved but getting a rejected reason my bot is not online even though it is online

soft star
#

@tulip zenith dm welper

tulip zenith
soft star
tulip zenith
soft star
#

he will text you back when he got time

tulip zenith
#

Okay

lunar musk
soft star
lunar musk
sturdy swan
#

submit button not working

#

ahm i was not set prefix

#

now submitted

#

hopefully get approved

vital fulcrum
#

The bot now is 214 server
How 48? And no avatar?

light rain
wild stoneBOT
#

@vital fulcrum

  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Click Edit and add a space to your long description. Then click Save.

πŸ’‘ Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

light rain
#

as for server count you need to post it from your bot code, if you need help you can ask in #topgg-api for that

vital fulcrum
#

The image and name updated but the servers no @light rain

chrome lodge
gloomy shell
soft star
vocal mulch
#

My daughter was playing with my phone and accidentally deleted my account, how can I fix this?

stoic socket
#

if so, you wont be able to login again for a week, it will be deleted during that week

chrome lodge
#

i can't send a message

#

so

#

where i go

#

this is support

gloomy shell
#

all of our reviewers have open dms so you can just dm them without friending them

wild stoneBOT
#

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

distant rock
gloomy shell
chrome lodge
#

i have that enabled

distant rock
#

ita someone else bot

gloomy shell
distant rock
#

oh okay tysm bro

gloomy shell
distant rock
#

so i dm him or theres a ch in this server?

gloomy shell
distant rock
#

so ping him?

gloomy shell
#

uh yeah or dm them

distant rock
#

hes here

#

okay

spare notch
#

Hello

#

Question

#

I need to add bots to my server but it says configure how do i fix it

spare patio
#

Do I have to submit again?

grand prism
#

If the bot has not been accepted or rejected, it means that it is still in the queue for review

spare patio
grand prism
#

No, depending on the complexity of the bot and its features, it may take longer to process

spare patio
#

Ohk, thanks

modest bane
#

Ask for review works even if ur bot hasn't approved?

grand prism
#

If your bot has not been approved, no one other than you will be able to see its page, so leaving reviews will not work either afaik

modest bane
#

That's why I asked okay πŸ‘πŸ»

sturdy swan
#

Hello I paid for an auction 3 days ago and its still showing up as not paid for.

#

I have the receipt from my bank the transaction is completed

sturdy swan
#

I was wondering how do you get it to display the amount of servers the bot is in?

supple mica
#

-servercount

wild stoneBOT
supple mica
#

(: This should have some info for you

granite quest
#

hi, i was trying to login to the top.gg website to vote for gachapon bot but it isn’t letting me

vagrant wigeon
granite quest
vagrant wigeon
#

have you tried again since?

granite quest
#

yeaup, tried just now too

#

same results

vagrant wigeon
#

are you able to try to use another browser?

granite quest
#

unfortunately not

#

just got my phone and that’s it

#

It does this

#

Idk why, after i click login it takes me here

vagrant wigeon
#

thats weird, it works for me

granite quest
#

yea it’s very odd😭

vagrant wigeon
#

the only other thing i can think of is to try clearing your cache, or downloading another browser. if its the discord login page that isnt opening though, that does seem like it may be more of a discord problem

wild stoneBOT
#

topgg How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
topggDotRed Instructions on Microsoft Edge
topggDotRed Instructions on Google Chrome
topggDotRed Instructions on Mozilla Firefox
topggDotRed Instructions on Safari on iOS or Safari on MacOS
topggDotRed Instructions on Opera
topggDotRed Instructions on Brave

topgg_ico_bulb If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

modest bane
#

@vagrant wigeon yes

#

can you explain?

#

Here I mean

vagrant wigeon
#

when you invited the bot, it was invited with managed roles/messages etcetc. we invite bots with no permissions, and only grant them these permissions when testing it

#

you need to make sure commands that do not need any additional permissions, function when the bot doesnt have those permissions.

#

-botperms

wild stoneBOT
#

topggDotRed Why was my bot declined for requiring unnecessary permissions?
Bots should only require permissions that are actually needed for its features. This may include for example MANAGE_ROLES for muting a user by assigning them a mute role or MANAGE_CHANNELS for renaming a channel.

It is important to differentiate between:

  • Requiring the user to have certain permissions to use your bots command
  • The bot itself requiring permissions to use features the user requested

topggDotRed How can I figure out what permissions my bot needs?
Discord provides a documentation on which permissions need what, which can be found here. Please note that this may not include all the permissions certain features may need. This is the case on bots requiring MANAGE_ROLES instead of MANAGE_CHANNELS when creating channel permission overrides. So take advantage of the search feature within discords API documentation.

vagrant wigeon
#

refer to this if you are unsure as to what permissions are needed, and which are not ^^

modest bane
#

The reason he gave that my help command isn't working

#

He can test my bot with text commands

#

it's still working fine with even text commands

vagrant wigeon
#

its a requirement for your bot to be listed on top.gg, so if you are wanting to have your bot listed you will need to make sure that it functions without needing additional permissions

modest bane
#

It's all covered there

#

Let me send you a screenshot

vagrant wigeon
#

you will need to reach out to the bot reviewer who reviewed your bot for any additonal information on your decline. but I do suspect that it is a permissions issue so have given you the information you should need to fix it

modest bane
#

Which one is against your rules?

vagrant wigeon
#

these are the only permissions your bot should need for a help command

modest bane
#

I will show you bot will still work with these commands

#

cause that's the basics

#

Wait let me find integer value

vagrant wigeon
#

if you can make sure that it functions with only these perms, you are free to resubmit your bot. I would just make sure that it does beforehand though, as it didnt seem to for the reviewer that looked at your bot. If you do want to discuss it further though, you will need to dm the bot reviewer who declined your bot

#

i cant really help you anymore than I already have

modest bane
#

how many times I upload 🫠

vagrant wigeon
modest bane
#

He's not seeing DM

vagrant wigeon
#

if you make sure it functions when you do that, you will be fine

modest bane
#

These are perms right?

#

I'm inviting with these perms

vagrant wigeon
#

in our case, the bot is invited with no permissions, and the everyone role has the perms above. realistically i dont know if it would make any difference, but that is the exact way that we do it

#

anyways, just wait for the bot reviewer to respond and theyll be able to help you from here

modest bane
#

Wait but it's not a good reason to reject

#

Even I'm showing you with the perms you mentioned

modest bane
#

Suppose I uploaded it a third time and they again rejected

#

Saying your help command isn't working 😭

#

I will wait for his reply anyways

#

πŸ€—

modest bane
vagrant wigeon
#

Yeah just be patient, theyll get back to you as soon as they can

silver sedge
#

My bot pfp is not updating on its page

#

been more than 3 months

#

bot id 1232384723188449283

light rain
#

-refreshdata

wild stoneBOT
#
  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Click Edit and add a space to your long description. Then click Save.

πŸ’‘ Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

light rain
silver sedge
silver sedge
#

umm

#

hello?

#

@light rain

cyan palm
silver sedge
#

1232384723188449283

cyan palm
#

oops you already did, my bad

silver sedge
#

np

cyan palm
#

currently I can see that your bot's page and bot's avatar on discord matches

#

is this your new avatar or the old one

silver sedge
#

oh it got updated

#

thanks for help

cyan palm
#

great! it was probably cache showing you the old avatar

silver sedge
#

maybe

cyan palm
#

let us know if you need help with anything else

silver sedge
#

sure

woeful prairie
#

i would like to become a bot reviewer

light rain
wild stoneBOT
#

@woeful prairie

topgg Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

topggBotReviewer Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

topggModerator Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

topggDotRed Applications are currently: closed
topggDotRed We open applications when we need more Bot Reviewers. Please keep an eye on #announcements for applications!

woeful prairie
#

Damn it

warm meteor
#

how ro claim when u won a giveaway?

sturdy swan
#

-refreshdata

#

-help

wild stoneBOT
#
Bot Commands

Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo

rotund rivet
vagrant wigeon
timid lynx
#

Hi admins,
I am new here. I am a newbie "developer" who just got excited with coding and started developing a bot. I learned that by adding my bot to top.gg, I could gain some recognition. I believe I submitted it once/twice on the website and I am not sure if there is a way for me track status. Can someone please help me with this?

Thanks

grand prism
#

The only bot you submitted was submitted on November 10 and was rejected the same day

timid lynx
twilit pawn
#

How can I open a ticket? @floral pagoda

#

I want to buy something from your store, if there is a special t-box, or tell me how to open a ticket @floral pagoda @lone anvil @gloomy shell

floral pagoda
#

We don't have a store

wild stoneBOT
#

@twilit pawn

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

twilit pawn
floral pagoda
#

Read the embed above

twilit pawn
#

I want to buy something from you, but I don't know how to do it. If you can

#

I want to buy bots, how can I transfer you?

lone anvil
#

Top.gg does not offer any bots for sale

floral pagoda
twilit pawn
lone anvil
#

Not available here

twilit pawn
#

Where can I buy?

#

It's okay to send me a private message

lone anvil
#

Not here

soft star
lone anvil
#

Not sure how you got here, but you are definetely lost

modest bane
#

Bot is missing these permissions: SEND_MESSAGES, EMBED_LINKS, USE_EXTERNAL_STICKERS, MANAGE_MESSAGES, ADD_REACTIONS, ATTACH_FILES
in server *****

#

😭

#

Who is testing? At least give the bot Send Messages perms

light rain
modest bane
#

870952645811134475

#

So it's not your server?

light rain
#

-verification

wild stoneBOT
#

The only guilds we might invite your bot to regarding Top.gg-related things such as verification or polls are:

  • 333949691962195969 - Top.gg Verification Center
  • 264445053596991498 - Top.gg
  • any guild owned by a user with the role <@&767389896133443625> in this server.

Any other guild claiming to be affiliated with Top.gg's verification is very likely false.

modest bane
#

Ohh

light rain
#

Need to go, if there is something ill reply later

modest bane
#

Now I got that

modest bane
woeful prairie
#

@light rain can you show me the error PartnerCord gave you please

bright sage
#

do we have to pay any money to be able to insert our bot in the top.gg ?

lone ether
#

nope it's completely free

bright sage
#

is there any guide?

#

which i can follow ?

lone ether
#

yup hold on

#

-addbot

wild stoneBOT
#

topgg Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

topggDotRed Click here to follow our guide!

lone ether
#

-guidelines

lone ether
#

read the bot guidelines and the review guidelines

bright sage
#

okee, tyy!

lone ether
#

if you need more help there's a video guide too on how to submit

bright sage
lone ether
bright sage
#

zankyou onionpray

bright sage
#

I did it ! Yayyyy

#

I'm excited

lone ether
placid trail
#

1292270176796020757

pliant mauve
#

-b 1292270176796020757 scam link in dms

wild stoneBOT
#

upvote caxapokmexank762_81522#0 was successfully banned.

cursive terrace
#

When i check my profile it says i dont have any projects, but i didnt get any email or such with my app being denied.

I read that i should have been in the server, as i would have gotten a notification.

Was wondering if anyone could help me figure out if this is a error or if i have in fact been denied, and if so why hehe.

cursive terrace
#

also the tutorial needs a freshening up either way.

sinful pecan
#

how can i change my bot's pfp on the site?

hidden spoke
#

My topgg picture is broken as well as the widget. Help?

hidden spoke
soft star
hidden spoke
#

or what have i done to produce this bug?

soft star
#

right now devs isn’t going fix it because it’s not high priority on the list

sinful pecan
hidden spoke
#

by itself

#

-# Anytime soon?

soft star
hidden spoke
#

how do they omite it?

soft star
hidden spoke
soft star
soft star
near berry
#

i am beginner and i have question about how many commands need for bot testing in topgg?

sturdy swan
#

@near berry

near berry
#

thanks for help btw my query solved

marble root
#

Hello

thorn bear
#

Hello I've been trying to vote but it will not let me. Keeps saying I need to log in but I am logged in. Then it pops up a 400 bad request message

lone ether
thorn bear
lone ether
#

np

thorn bear
lone ether
#

-troubleshoot

wild stoneBOT
#

topgg Troubleshooting steps

topggDotRed Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

  1. Turn off ad blockers/VPNs and try again.
  2. Clear your browser cache for the page (ctrl + f5 on PC).
  3. Click in order: logout, then login.
  4. Try a different browser (not Opera/Brave, they cause issues sometimes).
  5. Use incognito mode on any browser.
  6. Try a different device if you have any.
  7. Wait a few hours. If the issue persists, come back for more help!
lone ether
#

try these

thorn bear
fair hound
#

ping me when u reply

fair hound
#

np

pseudo heart
#

Or are these Giveaways sponsored by staff/ normal members?

gloomy shell
#

We reach out to bots that are well-known throughout the community or whose developers we have worked with in the past/have pre-established relationships with

pseudo heart
#

Thanks for answering btw

gloomy shell
#

Most likely not. We may ask for volunteers for future giveaways but not for this year iara_nod

jolly furnace
#

hello, is there any way to update my bot pfp in top.gg my bot went already 3 different pfp changes to match the seasons, but for some reason my bot just showing first letter uppercase in the pfp like "My Bot" it'll show "MB"

gloomy shell
#

-refreshdata

wild stoneBOT
#
  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Click Edit and add a space to your long description. Then click Save.

πŸ’‘ Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

gloomy shell
#

Make sure to do both steps and you should be good!

green helm
fair hound
sturdy swan
#

How can I get a review removed from a bot? I already opened a ticket and reported it over a month ago, but I haven’t received any response yet.

lone ether
sturdy swan
lone ether
#

i see, send a dm to @shell inlet he'll get back to you asap

sturdy swan
lone ether
#

np

earnest ether
#

Just enquiring about how I am able to track the progress of my bots review.

wild stoneBOT
#

@earnest ether

topgg Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

πŸ’‘ Please make sure you have your DMs activated for this server.

earnest ether
lone ether
#

np

long rivet
#

Is this for Roblox?

#

I was literally just banned for no reason at all for two days

#

On the south Bronx serve

#

Server

#

I had no reason to be banned at all and I’ve put over a thousand dollars into that one server just to be banned?

#

We were all shooting & killing each other & I got banned for rk?

#

Don’t know who runs this but that’s pretty crazy to ban someone who supports your server & has put in over a thousand dollars

#

I’d like an appeal now

soft star
#

this is discord bot list aka top.gg

#

and roblox discord server cant help you as well

wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

soft star
#

so dont worry about it welper

light rain
nimble crown
#

I can’t submit my bot

soft star
fleet fiber
#

So my account was recently hacked but I got it back I tried to play the Bronx but it said I was banned how do I unban?

soft star
fleet fiber
#

Bro what

soft star
#

This isnt roblox

fleet fiber
#

How I get help fr

soft star
#

this isn’t right place

fleet fiber
#

Could u send me the right place

soft star
fleet fiber
#

Thabronx2

soft star
#

but you’re in the wrong place for asking help for roblox

wild stoneBOT
#

@fleet fiber

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

light rain
wild stoneBOT
#

@soft star

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

soft star
light rain
#

@soft star not alt there is a mass ban

soft star
soft star
#

Cuz this aint a coincidence

light rain
#

Their page has this server inv as link

soft star
soft star
nimble crown
#

Lost

fleet fiber
#

It’s not showing up

light rain
wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

light rain
#

As for chat lets go #gen

soft star
light rain
#

-submit @soft star

#

You know its addbot right

soft star
#

yea but tsum having issues

soft star
light rain
#

-addbot

wild stoneBOT
#

topgg Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

topggDotRed Click here to follow our guide!

nimble crown
#

-submit

#

Smh.

soft star
soft star
light rain
fleet fiber
#

Bro.

soft star
light rain
light rain
soft star
soft star
light rain
#

Or should i run a cmd on u

soft star
light rain
wild stoneBOT
#

@soft star

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

gloomy shell
wild stoneBOT
#

@queen pilot

topgg To delete your bot from the site:

topggDotRed Head over to your bot's main page at https://top.gg/bot/BOT_ID. Replace BOT_ID with your bot's ID.
topggDotRed Scroll down to Creator Controls and click Delete. Then enter DELETE in the box and click the trash icon.

topggDotBlue You can also go to https://top.gg/bot/BOT_ID/delete to skip the step above.

Note: If the pop up box closes when you click on it, please turn off any ad blockers and try again.

dreamy cypress
#

Hey, how would I go about getting the total number of servers my bot is in displayed on my bot page? I've seen a few bots with it, so was wondering how I do it.

wild stoneBOT
#

@dreamy cypress

topgg This channel is for suggestions, help, and bugs related to our official API libraries and documentation found at https://docs.top.gg/

If you need help with other development, please use #development.

alpine gyro
#

Hey, why doesnt my bot have a profilepic? I searched in the settings and i couldnt find a way to change it

floral pagoda
wild stoneBOT
#
  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Click Edit and add a space to your long description. Then click Save.

πŸ’‘ Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

alpine gyro
#

okay thanks

light rain
#

This is a support channel

#

This is support channel

#

@vagrant wigeon can u help

#

Bro won't listen

vagrant wigeon
#

@sturdy swan last chance to keep non-support related stuff in #general

unique vector
#

Hello anyone can tell that how i can change my bot's name from topgg
Recently i changed my bot's name i need to update that in topgg how i can do also i need to update the prefix :)

vagrant wigeon
#

-refreshdata

wild stoneBOT
#
  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Click Edit and add a space to your long description. Then click Save.

πŸ’‘ Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

unique vector
light rain
#

You can see in embed

unique vector
#

Ohhh

#

Thankss

unique vector
#

My nam3

light rain
#

@vagrant wigeon again happend

light rain
placid sequoia
#

Hello, I submitted my bot (1094230281361301584) to Top.gg over a week ago, but it hasn't been reviewed yet. Could you please let me know how long the process usually takes or if there's anything I need to do?

unique vector
light rain
placid sequoia
light rain
unique vector
light rain
unique vector
#

Can yoy tell to another anyone?

placid sequoia
vagrant wigeon
#

we dont change peoples nicknames here, i believe you get nickname perms if you boost the server though

junior granite
#

I'm not sure why there was a dot here and in bold but since I'm here, voting doesn't work for me usually. I can't remember my password because it's been so long since I used it on here. Is it possible to enable voting a different way? I mean it's only voting so it doesn't really matter, it's not a big deal. It's just annoying hahaha. If someone could please help me, I would be very appreciative.

zinc oracle
#

I just use the qr code to login, its a good alternative.

junior granite
#

Okay thank you.

earnest ether
#

Hello! Just got a log saying my bot was offline when it was being tested but I can see in the logs it joined and deployed commands. Just wondering if there was any issues with it not responding? #mod-logs message

grand prism
#

Send a DM to the person who checked your bot, they probably have more information about it

light rain
earnest ether
hollow shell
#

sometimes it stock and it wont show the vote button.
i think its a bug

light rain
light rain
cedar kiln
#

Hello, I accidentally joined an auction a short while ago, unintentionally, and I haven't made any payment deposits. Upon learning that a deposit is required, I wanted to ask if any payment request will be made from me if I win the auction. Could you please help me?

light rain
crisp quiver
#

I have been trying to login to top.gg on phone but it keeps leading me to a blank white page. In the past i click login when i need to relogin and it will send me to enter my information but recently its just blank white screen. πŸ€”

#

I have to go on my pc to vote these few days

gloomy shell
#

Usually thats a discord issue and not us - you might need to try a different browser on your mobile device.

orchid basin
#

Hey! I submitted my bot on Monday, but I can’t see it on my profile today. Could you help me?

#

I saw this on Monday:

#

And now my project is missing:

grand prism
vapid mulch
#

hi

#

I lost an account of mine and I want to publish the bot but in this account and it won't let me, how do I do it?

orchid basin
placid sequoia
hazy plover
#

πŸ‘‹ how do i get the bot developer role

grand prism
hazy plover
vagrant wigeon
#

doesnt look like your bot has been reviewed yet - youll only get the role if its approved after being reviewed

vagrant wigeon
#

oh i missed that πŸ’€

#

there you go πŸ™

grand prism
#

Buddy sent a rather unfortunate screenshot which does not show that it was accepted, so I understand

hazy plover
tropic spire
#

Hello

#

Well, when someone buys it, they get this message::warning: | An internal error occurred while generating the payment, please try again shortly

#

Is there any way I can resolve this error?

light rain
crisp quiver
timid lynx
#

Welper,

Thanks for reviewing my bot. Whats the best way to reach you regarding my bot?

light rain
timid lynx
brisk cliff
#

Welper,

Can you pls check dm because you decline bot all time I apply my bot full working I test multiple times but you don't ans in dm anytimes

light rain
limpid shadow
#

What does that mean

limpid shadow
light rain
brisk cliff
rotund rivet
#

The widgets dosen't work, they just say "oops something spooky happened"

winter dust
#

how do i delete my bot from the site

wild stoneBOT
#

topgg To delete your bot from the site:

topggDotRed Head over to your bot's main page at https://top.gg/bot/BOT_ID. Replace BOT_ID with your bot's ID.
topggDotRed Scroll down to Creator Controls and click Delete. Then enter DELETE in the box and click the trash icon.

topggDotBlue You can also go to https://top.gg/bot/BOT_ID/delete to skip the step above.

Note: If the pop up box closes when you click on it, please turn off any ad blockers and try again.

light rain
#

@winter dust^

brisk cliff
fluid rapids
#

One message removed from a suspended account.

brisk cliff
#

i am bot full working i will apply two time its decline same reson also dont provide image

fluid rapids
#

One message removed from a suspended account.

brisk cliff
fluid rapids
#

One message removed from a suspended account.

brisk cliff
fluid rapids
#

One message removed from a suspended account.

brisk cliff
vagrant wigeon
#

@brisk cliffyou need to be patient, as maddie said you can send a follow up message if it has been a while, but otherwise you just need to wait

brisk cliff
pseudo heart
#

No Admin or anything else.

fluid birch
#

-b 854547254248341534 support scam

wild stoneBOT
#

upvote .marcandali#0 was successfully banned.

fluid birch
#

Dam someone was faster

pseudo heart
#

I Just wanted to ping a mod

#

:(

#

Why so fast

fluid birch
#

Im on top of my game what can I say

tardy radish
#

HI, I repoted a review on my profile more then a month ago and its still not reviewed. Could it be that it got missed?

fluid birch
timid pilot
#

Ahoy

brisk cliff
long willow
#

Can someone tell me the reason why it is like that and how to fix it?

placid sequoia
#

Hi Top.gg staff,

I hope you are well!

About two weeks ago, I submitted my bot (ID: 1094230281361301584) to Top.gg, and I have yet to hear back as to its approval status. Totally understand you get many submissions! I'm just checking in with regards to this submission, to see if there is any update on its approval status, whether rejected or something I need to take care of.

slate vault
#

where can i see my current bids

#

and how can i delete one if i need

shell inlet
spare patio
wild stoneBOT
#

@spare patio

topgg When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this β€” and because some bots take longer to review than others due to their features β€” we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

fluid birch
# spare patio hmm

You submitted yours a week ago and a lot of our volunteers are understandably busy with the holidays

spare patio
floral pagoda
#

*7 days

fluid birch
#

Pls refer to the embed pray Some bots take longer to review

floral pagoda
#

I also see that it’s getting reviewed

spare patio
floral pagoda
#

Then show some patience? We are all volunteers

brisk cliff
#

Welper still don't reply idk why

stoic socket
#

you should consider the fact its a weekend and they're not online atm, they will reply when they can

#

just be patient

#

it may have gone into their message requests as well

light rain
shadow kernel
#

real, the reviewers are pretty busy

#

they have lives, they're volunteers

#

be patient and one day one of the reviewers will review your bot

lone ether
#

once a reviewer invites a bot they are the ones who review it unless they need extra opinions, so gotta wait for welper still

brisk cliff
lone ether
brisk cliff
lone ether
fluid birch
#

Your bot seemingly got denied yesterday not 2023?

brisk cliff
light rain
fluid birch
light rain
#

i cant check the issue atm

brisk cliff
fluid birch
brisk cliff
#

okkk

#

Thankyou

shell inlet
#

Hey everyone waiting above and the ones who will read this, it’s christmas week and most of our working staff/students staff have got winter off from work/uni, It will be highly appreciated if you guys wait patiently for your responses and bot reviewals, thank you!

cyan gazelle
#

How do I get in contact with welper

grand prism
#

DM them

cyan gazelle
#

Ai

rigid valley
#

Question, if we had to make a new bot applicaiton for a bot. How can we get those stats changed over to the new app?

stoic socket
#

you can't

#

you have to reapply for the new bot and you can't move stats over

rigid valley
#

I was worried about that

slate vault
#

tf it wants from me

lone ether
wild stoneBOT
#

@slate vault

topgg The bot page background link is currently broken. We suggest you use CSS for the time being!

topggDotRed Add the following code to your bot description:

<style>
body {
 background: url("INSERT_LINK_HERE");
}
</style>
slate vault
lone ether
slate vault
lone ether
#

-troubleshoot

wild stoneBOT
#

topgg Troubleshooting steps

topggDotRed Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

  1. Turn off ad blockers/VPNs and try again.
  2. Clear your browser cache for the page (ctrl + f5 on PC).
  3. Click in order: logout, then login.
  4. Try a different browser (not Opera/Brave, they cause issues sometimes).
  5. Use incognito mode on any browser.
  6. Try a different device if you have any.
  7. Wait a few hours. If the issue persists, come back for more help!
proven glade
#

Hello when I want add my bot to topgg but when click submit then go back to previous page and when go to submit page again the buttons loading

#

Like this

proven glade
#

Hello anybody

modest egret
supple mica
#

Most likely tags

#

Try with a single 1 word tag

#

then edit them after submission

#

Also just realised how late I replied! bigsmile

proven glade
proven glade
#

Hello anyone can help me

heavy drum
#

Hello! I have a problem that i cant log in top.gg on my phone( laptop still works) when i try to log in, it shows white screen

lone ether
wild stoneBOT
#

@proven glade

Please make sure you have filled out these required fields:

  • Headline (short, catchy phrase about your bot)
  • Long description (what your bot is about, its commands, etc)
  • Prefix (., /, t!, owo, etc)
  • Categories/Tags (No spaces - Known to cause issues)

If you still can't submit your bot, make sure your ad blockers/VPNs are off

lone ether
wild stoneBOT
#

@long willow

topgg Troubleshooting steps

topggDotRed Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

  1. Turn off ad blockers/VPNs and try again.
  2. Clear your browser cache for the page (ctrl + f5 on PC).
  3. Click in order: logout, then login.
  4. Try a different browser (not Opera/Brave, they cause issues sometimes).
  5. Use incognito mode on any browser.
  6. Try a different device if you have any.
  7. Wait a few hours. If the issue persists, come back for more help!
proven glade
lone ether
wild stoneBOT
proven glade
#

Thank you 😊 it is working

vital fulcrum
#

When I try to add a bot I always get this Client Error Screenshot

slate vault
#

How to host giveaway on this server?

distant egret
# vital fulcrum

Try it now, and if it doesn't work, try using a different browser

distant egret
unique vector
#

anyone can say how to claim give away reward?

distant egret
unique vector
junior granite
fluid rapids
#

One message removed from a suspended account.

fluid rapids
junior granite
#

Sorry, phone wildin' πŸ€£πŸ€£πŸ˜‚πŸ€¦πŸ»β€β™€οΈπŸ«£

green helm
upper plume
#

-help

wild stoneBOT
#
Bot Commands

Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo

upper plume
#

-ui

wild stoneBOT
#
Β» Username

professor.fy2#0

​

​

Β» ID

1118020446353371147

Β» Nickname

None

​

​

Β» Highest Role

Bot Developer

Β» Badges

​:Brilliance:

Β» Joined Server

<t:1731817607:F> <t:1731817607:R>

Β» Creation Date

<t:1686627246:F> <t:1686627246:R>

floral pagoda
#

This is the support channel, please keep it clean

native sparrow
#

-help

wild stoneBOT
#
Bot Commands

Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo

inner jolt
#

Is there a recommended size for the bot background image

distant egret
rigid anchor
#

Guys do you have access to discord via website? Does it load for you or do you also have a blank white screen?

#

Normally the log in section loads, but it doesn’t load. Other websites load without problems. Does discord has any site issues or is it only me. I restarted my device, but it’s all fine.

wild stoneBOT
#

@rigid anchor

topgg Troubleshooting steps

topggDotRed Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

  1. Turn off ad blockers/VPNs and try again.
  2. Clear your browser cache for the page (ctrl + f5 on PC).
  3. Click in order: logout, then login.
  4. Try a different browser (not Opera/Brave, they cause issues sometimes).
  5. Use incognito mode on any browser.
  6. Try a different device if you have any.
  7. Wait a few hours. If the issue persists, come back for more help!
full canopy
#

Hello, is there any problem with adding a bot to Top.gg right now? I've tried with Chrome, Firefox in Desktop, and some other mobile browsers (2 different phones) with Mobile Data, WiFi (no DNS or proxies or VPNs, no adblockers, disabled them all), cleared cookies and relogged in multiple times.

Also tried no spaces in categories, and other things. Console just says that it cannot connect to https://ampltd.top.gg/ and that's pretty much it.

I'm stuck on the Submit Bot part. (It's been like this since yesterday, pretty much)

onyx stump
#

Opps

distant egret
proven meadow
#

Is there any possibility to host gw here?

mossy wigeon
distant egret
median sinew
#

Hi, i use owo on a server and i want to do the checklist which contains "Vote" that directs me to the website where i click on "vote" and it says "you already voted in the past 12 hours" but on the discord server it doesn't shows that i voted so i can't finish the checklist but a freind of my on the same server could do it. I am guessing it is a bug. So, can any tell me what to do or look into it maybe others have the same issue. Thank you

distant egret
median sinew
vital fulcrum
#

When can you actually have giveaways sponsored?

#

So now as an example I want to do it but don't know how to do it

vital fulcrum
#

?

grand prism
#

Giveaways here are largely sponsored by last year's participants

vital fulcrum
#

So no bots when the owners request?

grand prism
#

Everything is included in Dominik's message. Rather, top.gg contacts the owners of bots that have already participated or top.gg thinks that they are worth "advertising" whether they want to participate

vital fulcrum
#

Oh ok

dull trench
upbeat brook
#

Can you no longer add new discord servers to top gg?

#

and what do you get when purchasing the $2.50 subscription?

stoic socket
upbeat brook
balmy crag
#

-help

wild stoneBOT
#
Bot Commands

Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo

balmy crag
#

-botinfo

wild stoneBOT
#

downvote You need to provide a bot to find

balmy crag
#

-botinfo 1316933848583376946

wild stoneBOT
#

cross I couldn't find that bot listed on our site! It may not have been approved yet

old hamlet
#

Hey! How do I change my bot's name on the website?

vagrant wigeon
wild stoneBOT
#

@old hamlet

  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Click Edit and add a space to your long description. Then click Save.

πŸ’‘ Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

balmy crag
#

-decline

#

-commands

balmy crag
#

where i can find?

#

@vagrant wigeon

balmy crag
proven meadow
#

How to update pfp of bot on topgg?

vagrant wigeon
proven meadow
#

Thanks

elfin nimbus
#

How do you claim a giveaway prize? I won the giveaway but unsure what I need to do exactly:)

proven meadow
#

I want to host gw here… how?

distant egret
sturdy swan
#

top.gg doesnt work. my captcha failed to work.help me.

#

nopes i want verified developers only

supple mica
#

-b 923403875090853929 support scam

wild stoneBOT
#

upvote anwu8216#0 was successfully banned.

supple mica
sturdy swan
#

bru can u help me with above issue!

#

top.gg doesnt work. my captcha failed to work.help me.

distant egret
lone ether
#

-troubleshoot

wild stoneBOT
#

topgg Troubleshooting steps

topggDotRed Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

  1. Turn off ad blockers/VPNs and try again.
  2. Clear your browser cache for the page (ctrl + f5 on PC).
  3. Click in order: logout, then login.
  4. Try a different browser (not Opera/Brave, they cause issues sometimes).
  5. Use incognito mode on any browser.
  6. Try a different device if you have any.
  7. Wait a few hours. If the issue persists, come back for more help!
digital flint
#

I am trying to add my bot, but it shows the bot is already been submitted. If so can you remove the previously submitted bot and let me add freshly

grand prism
grand prism
#

Just remember that reviews are tied to an ID, so deleting it and adding it again will not delete the reviews

digital flint
#

Still can't delete my bot from listing

proven glade
#

Hi there why vote page is not showing

#

I want a token for whoo voted and vote count

light rain
digital flint
light rain
digital flint
light rain
#

if its the pfp or name i would suggest to do this

#

-refreshdata

wild stoneBOT
#
  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Click Edit and add a space to your long description. Then click Save.

πŸ’‘ Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

digital flint
#

Thanks for the info btw

shadow kernel
#

if its a different id (different bot user) youll have to submit a new bot

light rain
shadow kernel
#

ah

#

got it

digital flint
lone ether
wintry cedar
shell inlet
wild stoneBOT
#

@wintry cedar

topgg How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
topggDotRed Instructions on Microsoft Edge
topggDotRed Instructions on Google Chrome
topggDotRed Instructions on Mozilla Firefox
topggDotRed Instructions on Safari on iOS or Safari on MacOS
topggDotRed Instructions on Opera
topggDotRed Instructions on Brave

topgg_ico_bulb If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

wispy creek
#

should it have an add server here?

#

And I see no option to add server whatsoever on mobile 😰

light rain
wild stoneBOT
#

@wispy creek

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

wispy creek
#

oh damn 😞

mint gust
#

not sure what's happened but i can't vote anymore? it will tell me to log in and when i click log in it gives me the "you can vote now" message, and the following after i click vote

#

this is with multiple bots

#

i have cleared my cache for safari as well as google and tried both browsers

distant egret
# mint gust

Try opening the website directly in a browser instead of within the app. Sometimes the in-app browser causes issues

mint gust
distant egret
thick plover
#

How to host a giveaway?

light rain
lone ether
#

-troubleshoot

wild stoneBOT
#

topgg Troubleshooting steps

topggDotRed Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

  1. Turn off ad blockers/VPNs and try again.
  2. Clear your browser cache for the page (ctrl + f5 on PC).
  3. Click in order: logout, then login.
  4. Try a different browser (not Opera/Brave, they cause issues sometimes).
  5. Use incognito mode on any browser.
  6. Try a different device if you have any.
  7. Wait a few hours. If the issue persists, come back for more help!
hard cargo
#

I have opened the link of my discord bot in top.gg after 2 years, I guess. (Inactive Bot)
But the edit option is not functioning.

magic hornet
#

I need help, general is to fast

#

I cant vote cuz i havent verified on the homepage

#

how do i do tht

orchid dove
lone ether
lone ether
hearty vessel
#

Hello, in Discord I added the top gg but it seems inactive and I want to put the voting with the vote tracker, what do I do?

shell inlet
glacial frost
#

Gm

hearty vessel
#

I didn't know there were third-party bots that tracked, thanks πŸ˜„

sturdy swan
shell inlet
#

-servers

wild stoneBOT
#

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

hearty vessel
#

and I spent 1 hour seeing if there was an error why it wouldn't let meπŸ—£οΈ πŸ”₯

marsh hinge
#

My bot got approved however I did not get the Bot Dev role, could someone please give me a hand with that? Thanks!

light rain
marsh hinge
light rain
marsh hinge
shell inlet
#

done

sturdy swan
shell inlet
#

you can contact disurl for the support

sturdy swan
marsh hinge
rustic elm
#

Ok, my account is banned. How can I remove the ban?

light rain
#

as in where?

rustic elm
#

top,gg

light rain
rustic elm
#

1029421050909429801

#

this

light rain
rustic elm
#

yehs

light rain
#

also

#

-appeal

wild stoneBOT
#

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

rustic elm
#

I opened the box more than once, but every time she closed it

light rain
#

@shell inlet something happened and i think you should continue

light rain
light rain
rustic elm
rustic elm
#

this is video

magic hornet
light rain
magic hornet
lone ether
#

log on discord web from your phone

magic hornet
#

Ok

light rain
lone ether
#

ok

#

np

rustic elm
#

"My account isn't banned, so what do you mean?"

lone ether
#

you submitted this bot from another account which is banned

rustic elm
#

"No, I submitted the bot from the banned account."

magic hornet
#

Thanks, now I'm done with it

lone ether
#

np

lone ether
lone ether
#

i've said the reason already

rustic elm
#

"I'm using a translator."

lone ether
#

you're ban evading which is against our rules

rustic elm
#

"But where is this written, I mean?"

lone ether
#

where is what written

rustic elm
#

rules

lone ether
rustic elm
#

"Alright, but the rules don't support the Arabic language, and the translator gives incorrect translations."

lone ether
mental raven
#

how long does it usually take for a review that i reported to have an action taken on

a user posted a few 1 star reviews (user that has never even used my bot)

same user (multiple accounts) sent also fake reviews to other similar bots

lone ether
mental raven
#

thanks

lone ether
#

np

upper plume
#

I want to report on this hydrogen bot which is a nuking bot.And this bot is also available on your top.gg platform.

I created an emoji server for my own bot.And I added this bot named Hydrogen to listen to the song.Then due to some urgent work I went offline.Then after some time I came back and saw that this guy has bypassed the role and taken the top admin position on my server.Then this bot deleted all the emojis from my server.

I want you guys to take strict action against this bot.

Bot user id - 1089504577734311976

light rain
proven glade
lone ether
#

send a screenshot please

opal edge
#

hi i need help

#

can any admins assist me please?

light rain
feral plover
#

How the hell can I deselect @Auction status. It is already deselected in the "Channels & Roles" tab. But it says I still have the role. I have selected and deselected it and the role got removed but I have done that 4 times in this month and it keeps getting given to me.

bleak widget
#

Hi frends

#

How are you

#

Why no one talk to me

#

Ok never mind

#

Have a great time and happy new year

light rain
light rain
bleak widget
#

What clearly tell me your issue

light rain
#

you can state the issue

#

and community can help

feral plover
#

@fluid birch Could you please remove the @Auction status role from me? Safe me from all the pings!! xD

feral plover
#

Thanks πŸ™‚

bleak widget
#

Ok ok please came down

#

@light rain I slove your problem please don't weary

fluid birch
bleak widget
#

@fluid birch what's your proble bro

light rain
bleak widget
#

@light rain No , why you asking me like this?

supple mica
#

-support πŸ™‚

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

bleak widget
#

Ok thanks

opal edge
wild stoneBOT
#

@opal edge

  1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
  2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
  3. Click Edit and add a space to your long description. Then click Save.

πŸ’‘ Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

mental raven
#

lion's gate seems awfully alot like a bot/scammer LOL

rugged urchin
#

how do i claim my giveaway prize ?

lone ether
wet valve
#

I won giveaway how to claim

stoic socket
#

please read exactly one messsage up

wet valve
stoic socket
#

no,

#

you will be contacted by dominik

wet valve
#

Ok buddy

wet valve
#

What i won in giveaway

stoic socket
#

loot for owo bot

wet valve
#

Its like money or anything else

stoic socket
#

no

#

its currency for the discord bot OwO

#

not money

wet valve
#

Ohh

#

No use in real life??

stoic socket
#

no

wet valve
#

1 giveaway ticket means??

fluid rapids
#

One message removed from a suspended account.

#

One message removed from a suspended account.

rugged urchin
lone ether
#

np

crude patrol
#

oh ok i gotta wait until i get contacted right?

distant egret
pallid otter
#

Hello,
I submitted a bot but in my profile I see the same bot twice is that normal?

supple mica