support

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[shell inlet]

?

[indigo nebula]

Yoooo, My token put in a request to be added to your platform and just wanted to follow up.

[light rain]

Wdm?

[soft star]

?

[indigo nebula]

We launched a new token on Solana and was hoping to get it added to the Tipbot if possible 🙏

[grand prism]

This has nothing to do with top.gg

[light rain]

--wrongserver

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[light rain]

@indigo nebula ^

[quiet iron]

How are giveaways sponsored?

[soft star]

people

CMs asked for it

[floral pagoda]

We contact participants from last year and see if they want to contribute again this year

But we also take a look at our Staff Picks and other bots we like

So we might see some cool Staff Picks popping up soon!

[sturdy swan]

How to get unblocked by legends....

[fluid rapids]

One message removed from a suspended account.

[sturdy swan]

Legend blocked me in top gee gee

[fluid rapids]

One message removed from a suspended account.

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[supple mica]

[sturdy swan]

😅😅

[sturdy swan]

I need to dm someone who moderates the bot upload requests on top.gg. I made two apps last night, and they were sitting on pending and then they are gone by today, no page, not even still pending, just a 404. I made good page info so what the heck is the problem eh?

[grand prism]

#mod-logs message

#mod-logs message

[lone ether]

-notified

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[sturdy swan]

shapes are a great bot type

and they aren't clones of other bots- i made those

[stoic socket]

you didn't make them, they are shapes bots

you just gave the prompts which is different

[sturdy swan]

https://tenor.com/view/anime-girl-annoyed-annoying-my-unique-skill-anime-celeste-gif-2899267005005943747

whatever.

[lone ether]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[digital hill]

Hi, I can't vote for bots now . There seems to be a problem.

Can someone help me

[bold sapphire]

Hello , I have submitted my bot long time ago but still not being reviewed.

[fluid birch]

#mod-logs message

[bold sapphire]

#logs message

[fluid birch]

-upto

[wild stone]

@bold sapphire

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[bold sapphire]

ok sir thanks you

[rocky oxide]

i deleted your bot from my server and it still sends updates

[zinc oracle]

Sounds like you have a channel followed.

[gloomy shell]

or a webhook set up maybe?

[zinc oracle]

I'm assuming they mean #announcements but maybe not 👀

[zinc oracle]

Can we get screenshots of whats going on? Its not really clear ^-^

[rocky oxide]

yea one sec

it keeps sending news updates

even though i deleted the bot

[gloomy shell]

You'll need to unfollow the channel.

https://support.discord.com/hc/en-us/articles/360028384531-Channel-Following-FAQ

Also thats pixxiebot's server, not from Top.gg

Hopefully that helps!

[rustic ember]

when does bidding start again ?

[fluid birch]

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Winners. This stage runs from <t:1733770800:F> (<t:1733770800:R>) to <t:1733857200:F> (<t:1733857200:R>), allowing winners to pay for their ads that will start to go live at <t:1733857200:F> (<t:1733857200:R>).

During this stage, users are unable to bid for next auctions.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1733857200:F> (<t:1733857200:R>)

Next Auctions Ending: <t:1734375600:F> (<t:1734375600:R>)

Dec 10, 2024, 1:31 AM

[tepid hornet]

Yo, how do I add server count on the top gg page? And does it show the already existing or does the count start from when u add. For bot.

like this with 3.37M

[light rain]

#topgg-api

[tepid hornet]

Thanks I was looking for the documentation

[light rain]

Should be in the pins of the channel

[frigid depot]

Lol bro crazy, some people submitted today and they got reviewed , you are still not being review from a week

[zinc oracle]

We always do reviews in order, some bots just take awhile for a variety of reasons.

[shell inlet]

Also we do not appreciate advocating for others, you clearly joined the server today just to post that message, dont do that.

[light rain]

For more info you can see here
#support message

[desert bloom]

I have been trying to reply to a review and it pretends to be working but when I refresh, the reply is gone.

Reply is currently broken or something?

[light rain]

Known issue no eta

[obsidian cradle]

hii! how can i win the role burger master in this server?

[pliant mauve]

Only staff can have the role

[obsidian cradle]

okay, thank u for your response

.

[soft star]

for now…. Woo said

[zinc oracle]

What? When did I say that we're giving out the role at some point? 👀

[grand prism]

It was woof who said that you are not giving the role "for now"

[soft star]

oh

it was woof

not woo

[zinc oracle]

There's the possibility it will be given after the giveaway.
Idk

[zinc oracle]

I assume you found it since you deleted your message, but

[wild stone]

To delete your bot from the site:

Head over to your bot's main page at https://top.gg/bot/BOT_ID. Replace BOT_ID with your bot's ID.
Scroll down to Creator Controls and click Delete. Then enter DELETE in the box and click the trash icon.

You can also go to https://top.gg/bot/BOT_ID/delete to skip the step above.

Note: If the pop up box closes when you click on it, please turn off any ad blockers and try again.

[trail heath]

@lone anvil is bitzxier safe bot

I have seen people ask me to add bitzxier its safe

So i have checked u did an announcement

The bot deleted from topgg

Is it safe now

Of nah

[zinc oracle]

We don't really determine if a bot is safe any bot can go rouge or become unsafe. For that specific bot developer I'd avoid anything they make. Even if every bot they make from now on is safe, there's nothing preventing them from doing it again.

[rich tapir]

Nice

[opaque fjord]

Why is the total server counter not showing in my bot?

This is my bot

[grand prism]

You must use the https://api.top.gg to submit this information for it to be displayed

[opaque fjord]

Thanks!

[zinc oracle]

I never remember this tag 👀

[soft star]

Same

[grand prism]

Wait, it's wrong url? 🤔

Oh, it's https://docs.top.gg

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[sturdy swan]

I won the bid yesterday but forgot to pay with my credits. Is it too late to do that now?

[glossy trail]

Hi

Why i cant vote mudae in top.gg?

[soft star]

#auctions-tickets

[glossy trail]

It says that is an error in the page

[floral pagoda]

Can you share a screenshot?

Just mentioning that there's an error isn't really helping us 😅

[stoic socket]

@fluid birch yoooo

[fluid birch]

sup

[stoic socket]

check logs

idk if that was you deleting or the scammer

[cyan palm]

it was me

[vagrant wigeon]

it was me

no

me

[stoic socket]

h

[vagrant wigeon]

trust (i did not realise this was support 💀)

[obsidian cradle]

sorry but why some people have tje role without being staff? can be related on they having it on pixxie's server?

[zinc oracle]

Some ex staff have it, or special users(people who have gone above and beyond in the server)

[obsidian cradle]

oooh, understood

[red nexus]

Why can't I add my bot? Its been longer than 2 days

[rose spade]

Is there a way for non-premium users to set a minimum player limit for hangrygames in their own servers? I can’t find the command to set one

[light rain]

-wrongserver

[wild stone]

@rose spade

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[rose spade]

Oh, gotcha. Ty!

[tawny ruin]

hey @fluid birch, sorry for pinging you, but I've dmed you a week ago abt a report case; since you haven't responded, I am unsure if the message ended up in message requests or spam, just letting you know

[fluid birch]

Oop gotcha! I'll take a look in a bit

thanks for letting me know! I often forget checking message requests

[tawny ruin]

no worries, thanks

[oak pendant]

If someone is banned from top.gg
Can i hire him as a developer/admin? or it is not allowed

[gloomy shell]

You can choose to have whomever you would like on your team. They just cannot submit bots or have access to the top.gg page because they are banned. However, they were banned from here for a reason, I would caution trusting someone like that.

Also i would not publicize it on top.gg like listing them as an owner in the description or something. We don't know if you don't tell us

[oak pendant]

not an owner, just a a developer/admin

thank you

[silver oriole]

How can I invite the bot to my server?

@cerulean ember

[wild stone]

@silver oriole

Inviting a Bot to Your Server

It seems like you want to invite a bot to your server! In order to invite a bot to your server, press the "Invite this bot" button on the bot page. It should then redirect you to Discord's authorization page where you can select the server you want to add it to.

Click "Authorize" and the bot should be added to your server. If it says any red text such as for example This bot is private or This bot has been flagged by Discord [...], then we cannot help you. Please reach out to the bot developer for these issues by going to their support server.

[ornate frost]

I am not receiving credit for voting and need support

😐

[light rain]

-credits

[wild stone]

@ornate frost

Auction Credits

Credits have been removed.
For more information, refer to ⁠#announcements message

[ornate frost]

That's not what I meant

[light rain]

Wdm?

[ornate frost]

I mean. A server/bot I use is supposed to credit me for upvoting them.

I'm not receiving credit for upvoting them. They referred me to you.

[light rain]

Oh

[light rain]

-wrongserver

[wild stone]

@ornate frost

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[light rain]

It should be them Who rewards

[tulip zenith]

why is my bot not approved but getting a rejected reason my bot is not online even though it is online

[soft star]

@tulip zenith dm welper

[tulip zenith]

I've tried, he doesn't answer.

[soft star]

you have to wait

[tulip zenith]

Okay

[soft star]

he will text you back when he got time

[tulip zenith]

Okay

[lunar musk]

guys https://top.gg/bot/1087083964432404590 invite ain't working

[soft star]

There’s a report button

[lunar musk]

too lazy

[sturdy swan]

submit button not working

ahm i was not set prefix

now submitted

hopefully get approved

[vital fulcrum]

The bot now is 214 server
How 48? And no avatar?

[light rain]

-refreshdata

[wild stone]

@vital fulcrum

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[light rain]

as for server count you need to post it from your bot code, if you need help you can ask in #topgg-api for that

[vital fulcrum]

Ok

The image and name updated but the servers no @light rain

[light rain]

^ @vital fulcrum

[vital fulcrum]

Ok

[chrome lodge]

@light rain The bot was tested four times, is working, you're not even running a command.
https://youtu.be/X76eLNw8c6c

[gloomy shell]

If you want to discuss your bot decline and testing, please reach out to them in DMs 🙂

[soft star]

Api is having issue, topgg staff knows about thjs

[vocal mulch]

My daughter was playing with my phone and accidentally deleted my account, how can I fix this?

[stoic socket]

Top.gg account?

if so, you wont be able to login again for a week, it will be deleted during that week

[chrome lodge]

does not accept my friend request

i can't send a message

so

where i go

this is support

[gloomy shell]

all of our reviewers have open dms so you can just dm them without friending them

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[distant rock]

Can someone help update the Dio Bot support server on https://top.gg/bot/565050363313389588, its the wrong server

[gloomy shell]

is this your bot or someone elses?

[chrome lodge]

i have that enabled

[distant rock]

ita someone else bot

[gloomy shell]

then you need to reach out to them and ask them to update it

[distant rock]

oh okay tysm bro

[gloomy shell]

then you should be able to dm them

[distant rock]

so i dm him or theres a ch in this server?

[gloomy shell]

if the owner is in this server then yeah you culd reach out that way

[distant rock]

so ping him?

[gloomy shell]

uh yeah or dm them

[distant rock]

hes here

okay

[spare notch]

Hello

Question

I need to add bots to my server but it says configure how do i fix it

[spare patio]

@carmine belfry this bot is still not reviewed yet

#logs message

Do I have to submit again?

[grand prism]

If the bot has not been accepted or rejected, it means that it is still in the queue for review

[spare patio]

It got added in Top.gg Testing Server yesterday, so I thought they forgot to review

[grand prism]

No, depending on the complexity of the bot and its features, it may take longer to process

[spare patio]

Ohk, thanks

[soft star]

Be patient

[modest bane]

Ask for review works even if ur bot hasn't approved?

[grand prism]

If your bot has not been approved, no one other than you will be able to see its page, so leaving reviews will not work either afaik

[modest bane]

Option is displaying

That's why I asked okay 👍🏻

[sturdy swan]

Hello I paid for an auction 3 days ago and its still showing up as not paid for.

I have the receipt from my bank the transaction is completed

[soft star]

#auctions-tickets

[sturdy swan]

I was wondering how do you get it to display the amount of servers the bot is in?

[sturdy swan]

I second this question

[supple mica]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[supple mica]

(: This should have some info for you

[granite quest]

hi, i was trying to login to the top.gg website to vote for gachapon bot but it isn’t letting me

[vagrant wigeon]

have you managed to get it to work now?

[granite quest]

nope😔

[vagrant wigeon]

have you tried again since?

[granite quest]

yeaup, tried just now too

same results

[vagrant wigeon]

are you able to try to use another browser?

[granite quest]

unfortunately not

just got my phone and that’s it

It does this

Idk why, after i click login it takes me here

[vagrant wigeon]

thats weird, it works for me

[granite quest]

yea it’s very odd😭

[vagrant wigeon]

the only other thing i can think of is to try clearing your cache, or downloading another browser. if its the discord login page that isnt opening though, that does seem like it may be more of a discord problem

[wild stone]

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

[modest bane]

@vagrant wigeon yes

can you explain?

Here I mean

[vagrant wigeon]

when you invited the bot, it was invited with managed roles/messages etcetc. we invite bots with no permissions, and only grant them these permissions when testing it

you need to make sure commands that do not need any additional permissions, function when the bot doesnt have those permissions.

-botperms

[wild stone]

Why was my bot declined for requiring unnecessary permissions?
Bots should only require permissions that are actually needed for its features. This may include for example MANAGE_ROLES for muting a user by assigning them a mute role or MANAGE_CHANNELS for renaming a channel.

It is important to differentiate between:

• Requiring the user to have certain permissions to use your bots command
• The bot itself requiring permissions to use features the user requested

How can I figure out what permissions my bot needs?
Discord provides a documentation on which permissions need what, which can be found here. Please note that this may not include all the permissions certain features may need. This is the case on bots requiring MANAGE_ROLES instead of MANAGE_CHANNELS when creating channel permission overrides. So take advantage of the search feature within discords API documentation.

[vagrant wigeon]

refer to this if you are unsure as to what permissions are needed, and which are not ^^

[modest bane]

But then it's not my bot problem

The reason he gave that my help command isn't working

He can test my bot with text commands

it's still working fine with even text commands

[vagrant wigeon]

its a requirement for your bot to be listed on top.gg, so if you are wanting to have your bot listed you will need to make sure that it functions without needing additional permissions

[modest bane]

My bot uses simple perms

It's all covered there

Let me send you a screenshot

[vagrant wigeon]

you will need to reach out to the bot reviewer who reviewed your bot for any additonal information on your decline. but I do suspect that it is a permissions issue so have given you the information you should need to fix it

[modest bane]

Which one is against your rules?

[vagrant wigeon]

these are the only permissions your bot should need for a help command

[modest bane]

I will show you bot will still work with these commands

cause that's the basics

Wait let me find integer value

[vagrant wigeon]

if you can make sure that it functions with only these perms, you are free to resubmit your bot. I would just make sure that it does beforehand though, as it didnt seem to for the reviewer that looked at your bot. If you do want to discuss it further though, you will need to dm the bot reviewer who declined your bot

i cant really help you anymore than I already have

[modest bane]

Already rejected 2 times

how many times I upload 🫠

[vagrant wigeon]

make a testing server where you invite your bot with permissions=0, and only give the everyone role the perms I showed you above

[modest bane]

He's not seeing DM

[vagrant wigeon]

if you make sure it functions when you do that, you will be fine

[modest bane]

I'm sending you video with only those perms

These are perms right?

I'm inviting with these perms

[vagrant wigeon]

in our case, the bot is invited with no permissions, and the everyone role has the perms above. realistically i dont know if it would make any difference, but that is the exact way that we do it

anyways, just wait for the bot reviewer to respond and theyll be able to help you from here

[modest bane]

Wait but it's not a good reason to reject

Even I'm showing you with the perms you mentioned

[modest bane]

Ik but I'm telling you it's not very important but it's a common thing I want to show

Suppose I uploaded it a third time and they again rejected

Saying your help command isn't working 😭

I will wait for his reply anyways

🤗

[modest bane]

Here's the video

[vagrant wigeon]

Yeah just be patient, theyll get back to you as soon as they can

[silver sedge]

My bot pfp is not updating on its page

been more than 3 months

bot id 1232384723188449283

[light rain]

-refreshdata

[wild stone]

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[light rain]

@silver sedge^

[silver sedge]

tried many times

[silver sedge]

tried all

umm

hello?

@light rain

[cyan palm]

could you share your bot's id, so I can check

[silver sedge]

1232384723188449283

[cyan palm]

oops you already did, my bad

[silver sedge]

np

[cyan palm]

currently I can see that your bot's page and bot's avatar on discord matches

is this your new avatar or the old one

[silver sedge]

oh it got updated

thanks for help

[cyan palm]

great! it was probably cache showing you the old avatar

[silver sedge]

maybe

[cyan palm]

let us know if you need help with anything else

[silver sedge]

sure

[woeful prairie]

i would like to become a bot reviewer

[light rain]

-apps

[wild stone]

@woeful prairie

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Applications are currently: closed
We open applications when we need more Bot Reviewers. Please keep an eye on #announcements for applications!

[woeful prairie]

Damn it

[warm meteor]

how ro claim when u won a giveaway?

[sturdy swan]

-refreshdata

-help

[wild stone]

Bot Commands

Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo

Dec 15, 2024, 5:18 PM

[vagrant wigeon]

you will be contacted about it soon dw!

[timid lynx]

Hi admins,
I am new here. I am a newbie "developer" who just got excited with coding and started developing a bot. I learned that by adding my bot to top.gg, I could gain some recognition. I believe I submitted it once/twice on the website and I am not sure if there is a way for me track status. Can someone please help me with this?

Thanks

[grand prism]

The only bot you submitted was submitted on November 10 and was rejected the same day

#mod-logs message

[timid lynx]

Thanks. that was helpful. Since then I have updated it significantly with more commands, options, detailed help, and also renamed it. I will resubmit it soon.

[twilit pawn]

How can I open a ticket? @floral pagoda

I want to buy something from your store, if there is a special t-box, or tell me how to open a ticket @floral pagoda @lone anvil @gloomy shell

[floral pagoda]

We don't have a store

[lone anvil]

-wrongserver

[wild stone]

@twilit pawn

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[twilit pawn]

Ok how do I buy?

[floral pagoda]

Read the embed above

[twilit pawn]

Brother, I swear I don't know English, and would a tea room be better?

I want to buy something from you, but I don't know how to do it. If you can

I want to buy bots, how can I transfer you?

[lone anvil]

Top.gg does not offer any bots for sale

[floral pagoda]

https://translate.google.com/?sl=auto&tl=en&op=translate

[twilit pawn]

FiveM bots

[lone anvil]

Not available here

[twilit pawn]

Where can I buy?

It's okay to send me a private message

[lone anvil]

Not here

[soft star]

This isn’t place for that like CMs said

[lone anvil]

Not sure how you got here, but you are definetely lost

[twilit pawn]

[modest bane]

Bot is missing these permissions: SEND_MESSAGES, EMBED_LINKS, USE_EXTERNAL_STICKERS, MANAGE_MESSAGES, ADD_REACTIONS, ATTACH_FILES
in server *****

😭

Who is testing? At least give the bot Send Messages perms

[light rain]

We do give the default perms to bot as seen here
https://bit.ly/botperms

[modest bane]

870952645811134475

So it's not your server?

[light rain]

Our testing server is
333949691962195969

-verification

[wild stone]

The only guilds we might invite your bot to regarding Top.gg-related things such as verification or polls are:

• 333949691962195969 - Top.gg Verification Center
• 264445053596991498 - Top.gg
• any guild owned by a user with the role <@&767389896133443625> in this server.

Any other guild claiming to be affiliated with Top.gg's verification is very likely false.

[modest bane]

Ohh

[light rain]

Need to go, if there is something ill reply later

[modest bane]

Now I got that

[modest bane]

Okay thanks for clarifying 😊

[woeful prairie]

@light rain can you show me the error PartnerCord gave you please

[lone ether]

please dm him

[bright sage]

do we have to pay any money to be able to insert our bot in the top.gg ?

[lone ether]

nope it's completely free

[bright sage]

what are the requirement?

is there any guide?

which i can follow ?

[lone ether]

yup hold on

-addbot

[wild stone]

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[lone ether]

-guidelines

[wild stone]

Bot Guidelines
Review Guidelines
Voting Guidelines
Auction Guidelines

[lone ether]

read the bot guidelines and the review guidelines

[bright sage]

okee, tyy!

[lone ether]

if you need more help there's a video guide too on how to submit

[bright sage]

I'm reading the guide on their page. It's pretty easy, but sure. I'll watch the video too if something's bothering me

[lone ether]

https://www.youtube.com/watch?v=l4qNpJybzsM

[bright sage]

zankyou

[bright sage]

I did it ! Yayyyy

I'm excited

[lone ether]

[placid trail]

1292270176796020757

[pliant mauve]

-b 1292270176796020757 scam link in dms

[wild stone]

caxapokmexank762_81522#0 was successfully banned.

[cursive terrace]

When i check my profile it says i dont have any projects, but i didnt get any email or such with my app being denied.

I read that i should have been in the server, as i would have gotten a notification.

Was wondering if anyone could help me figure out if this is a error or if i have in fact been denied, and if so why hehe.

[grand prism]

#mod-logs message

[cursive terrace]

oh i see, thanks

[cursive terrace]

I have d tutorial... but ill reapply with a quick guide in the description, and make the tutorial have all the aliases possible hahaha.

gotta be a good sport about these things

also the tutorial needs a freshening up either way.

[sinful pecan]

how can i change my bot's pfp on the site?

[hidden spoke]

My topgg picture is broken as well as the widget. Help?

[soft star]

Known bug

[hidden spoke]

so how can i get this fixed?

[soft star]

nope

[hidden spoke]

or what have i done to produce this bug?

[soft star]

It’s known bug

right now devs isn’t going fix it because it’s not high priority on the list

[hidden spoke]

https://tenor.com/view/fed-up-wtf-i-cant-crazy-calm-down-gif-14038092

[sinful pecan]

[hidden spoke]

Will it go away?

by itself

-# Anytime soon?

[soft star]

No

[hidden spoke]

Why do big bots not have this?

how do they omite it?

[soft star]

im not sure honestly

[hidden spoke]

https://tenor.com/view/clc-sorn-clcs0rn-blah-blah-blah-shh-gif-22845767

[hidden spoke]

<@&304313580025544704> Anyone proper mod knows what i can do here?

[soft star]

@hidden spoke ^

[hidden spoke]

https://tenor.com/view/ha-ha-ha-gif-8683217643461744047

[soft star]

Let’s not do that

[hidden spoke]

https://tenor.com/view/maybe-you-have-a-parasite-dot-grease-rise-of-the-pink-ladies-s1-e7-maybe-you're-sick-gif-11352575075067872951

[near berry]

i am beginner and i have question about how many commands need for bot testing in topgg?

[sturdy swan]

@near berry

[near berry]

thanks for help btw my query solved

[marble root]

Hello

[thorn bear]

Hello I've been trying to vote but it will not let me. Keeps saying I need to log in but I am logged in. Then it pops up a 400 bad request message

[lone ether]

try logging out and logging back in please

[thorn bear]

Ok thanks, let me try that

[lone ether]

np

[thorn bear]

So it's not letting me do anything right now. It just keeps popping up the 400bad request message

[lone ether]

-troubleshoot

[wild stone]

Troubleshooting steps

Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

1. Turn off ad blockers/VPNs and try again.
2. Clear your browser cache for the page (ctrl + f5 on PC).
3. Click in order: logout, then login.
4. Try a different browser (not Opera/Brave, they cause issues sometimes).
5. Use incognito mode on any browser.
6. Try a different device if you have any.
7. Wait a few hours. If the issue persists, come back for more help!

[lone ether]

try these

[thorn bear]

Ok thanks

[fair hound]

is there a way i can sponser my bot's premium giveaway in #1312487113853370593

ping me when u reply

[floral pagoda]

No

[fair hound]

np

[pseudo heart]

How are other bots doing it?

Or are these Giveaways sponsored by staff/ normal members?

[gloomy shell]

We reach out to bots that are well-known throughout the community or whose developers we have worked with in the past/have pre-established relationships with

[pseudo heart]

Oh okay. So small bot devs that are not very known but trusted have no Chance?

Thanks for answering btw

[gloomy shell]

Most likely not. We may ask for volunteers for future giveaways but not for this year

[pseudo heart]

Alrighty.

Have a nice day

[jolly furnace]

hello, is there any way to update my bot pfp in top.gg my bot went already 3 different pfp changes to match the seasons, but for some reason my bot just showing first letter uppercase in the pfp like "My Bot" it'll show "MB"

[gloomy shell]

-refreshdata

[wild stone]

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[gloomy shell]

Make sure to do both steps and you should be good!

[green helm]

sad

[fair hound]

😔

[sturdy swan]

How can I get a review removed from a bot? I already opened a ticket and reported it over a month ago, but I haven’t received any response yet.

[lone ether]

hey, if the review was reported on the site, all you can do is wait but if it's urgent i suggest sending a DM to a moderator

[sturdy swan]

Thanks for the quick response. I’m not sure what to do it’s not super urgent, but the review is a false claim. It brought my bot's rating down from 5 stars to 4.4, which is really a bummer. I do have some proof to back it up.

[lone ether]

i see, send a dm to @shell inlet he'll get back to you asap

[sturdy swan]

Okok thank you so much <3

[lone ether]

np

[earnest ether]

Just enquiring about how I am able to track the progress of my bots review.

[lone ether]

-notified

[wild stone]

@earnest ether

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[earnest ether]

Okay cheers mate.

[lone ether]

np

[long rivet]

Is this for Roblox?

I was literally just banned for no reason at all for two days

On the south Bronx serve

Server

I had no reason to be banned at all and I’ve put over a thousand dollars into that one server just to be banned?

We were all shooting & killing each other & I got banned for rk?

Don’t know who runs this but that’s pretty crazy to ban someone who supports your server & has put in over a thousand dollars

I’d like an appeal now

[soft star]

this isnt roblox

this is discord bot list aka top.gg

and roblox discord server cant help you as well

[light rain]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[soft star]

banned

so dont worry about it welper

[light rain]

Just like running cmd

[nimble crown]

I can’t submit my bot

[soft star]

@light rain

[fleet fiber]

So my account was recently hacked but I got it back I tried to play the Bronx but it said I was banned how do I unban?

[soft star]

@fleet fiber

[fleet fiber]

Bro what

[soft star]

This isnt roblox

[fleet fiber]

How I get help fr

[soft star]

this isn’t right place

[fleet fiber]

Could u send me the right place

[soft star]

idk what game is that is on Roblox so im unable to

[fleet fiber]

Thabronx2

[soft star]

but you’re in the wrong place for asking help for roblox

[light rain]

-wrongserver

[wild stone]

@fleet fiber

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[light rain]

-wrongserver

[wild stone]

@soft star

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[soft star]

Wrong thing

[light rain]

@soft star not alt there is a mass ban

[soft star]

Do the command for submit for tsum

[soft star]

alt im telling you fr

Cuz this aint a coincidence

[light rain]

There is a massban there too so...

Their page has this server inv as link

[soft star]

Also xommand tsum for submitting bots

[soft star]

Fr?

[nimble crown]

Lost

[fleet fiber]

It’s not showing up

[light rain]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[light rain]

As for chat lets go #gen

[soft star]

@light rain -submit

[light rain]

-submit @soft star

You know its addbot right

[soft star]

do the tag thingy on tsum

yea but tsum having issues

[soft star]

Oh

[light rain]

-addbot

[wild stone]

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[nimble crown]

-submit

Smh.

[soft star]

^ @nimble crown

[soft star]

Unfortunately bot reviewer and above could use it

[light rain]

Nah my alt can run the cmd

[fleet fiber]

Bro.

[soft star]

nah it’s based on role ids

[light rain]

Its the wrongserver

[light rain]

Userid can too

[soft star]

Dm me

[soft star]

proof

[light rain]

Would but not laptop atm

Lets move to #general

Or should i run a cmd on u

[soft star]

nah i already was there before you said it

[light rain]

-support

[wild stone]

@soft star

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[gloomy shell]

you can submit a ticket at https://support.top.gg to request us delete your account for you if you are unable to do so

[wild stone]

@queen pilot

To delete your bot from the site:

Head over to your bot's main page at https://top.gg/bot/BOT_ID. Replace BOT_ID with your bot's ID.
Scroll down to Creator Controls and click Delete. Then enter DELETE in the box and click the trash icon.

You can also go to https://top.gg/bot/BOT_ID/delete to skip the step above.

Note: If the pop up box closes when you click on it, please turn off any ad blockers and try again.

[dreamy cypress]

Hey, how would I go about getting the total number of servers my bot is in displayed on my bot page? I've seen a few bots with it, so was wondering how I do it.

[floral pagoda]

-api

[wild stone]

@dreamy cypress

This channel is for suggestions, help, and bugs related to our official API libraries and documentation found at https://docs.top.gg/

If you need help with other development, please use #development.

[alpine gyro]

Hey, why doesnt my bot have a profilepic? I searched in the settings and i couldnt find a way to change it

[floral pagoda]

You need to change it in the Discord Developer Portal and then refresh your data on our page

[wild stone]

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[alpine gyro]

okay thanks

[light rain]

This is a support channel

This is support channel

@vagrant wigeon can u help

Bro won't listen

[vagrant wigeon]

@sturdy swan last chance to keep non-support related stuff in #general

[unique vector]

Hello anyone can tell that how i can change my bot's name from topgg
Recently i changed my bot's name i need to update that in topgg how i can do also i need to update the prefix :)

[vagrant wigeon]

-refreshdata

[wild stone]

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[unique vector]

Did you mean i need to do this?

[light rain]

Yes

You can see in embed

[unique vector]

Ohhh

Thankss

[unique vector]

Csn you chsnge the name to Kenver please

My nam3

[light rain]

@vagrant wigeon again happend

[light rain]

Discord server username?

[placid sequoia]

Hello, I submitted my bot (1094230281361301584) to Top.gg over a week ago, but it hasn't been reviewed yet. Could you please let me know how long the process usually takes or if there's anything I need to do?

[unique vector]

Yeah change that notGost to Kenver :)

[light rain]

Can you send me the id
On phone atm

[placid sequoia]

1094230281361301584

[light rain]

Yeah i have no perms

[unique vector]

:(

[light rain]

Seem to still be in queue

[unique vector]

Can yoy tell to another anyone?

[placid sequoia]

hm....

[vagrant wigeon]

we dont change peoples nicknames here, i believe you get nickname perms if you boost the server though

[junior granite]

I'm not sure why there was a dot here and in bold but since I'm here, voting doesn't work for me usually. I can't remember my password because it's been so long since I used it on here. Is it possible to enable voting a different way? I mean it's only voting so it doesn't really matter, it's not a big deal. It's just annoying hahaha. If someone could please help me, I would be very appreciative.

[zinc oracle]

you dont remember your discord password?

I just use the qr code to login, its a good alternative.

[junior granite]

Okay thank you.

[earnest ether]

Hello! Just got a log saying my bot was offline when it was being tested but I can see in the logs it joined and deployed commands. Just wondering if there was any issues with it not responding? #mod-logs message

[grand prism]

Send a DM to the person who checked your bot, they probably have more information about it

[earnest ether]

Okay thank you

[light rain]

ops seem like i typed the wrong reason, dm me and ill send the reason

[earnest ether]

Sent you a dm 🙂

[hollow shell]

sometimes it stock and it wont show the vote button.
i think its a bug

[light rain]

Please try this @hollow shell

[cedar kiln]

Hello, I accidentally joined an auction a short while ago, unintentionally, and I haven't made any payment deposits. Upon learning that a deposit is required, I wanted to ask if any payment request will be made from me if I win the auction. Could you please help me?

[light rain]

try asking in #auctions-support

[crisp quiver]

I have been trying to login to top.gg on phone but it keeps leading me to a blank white page. In the past i click login when i need to relogin and it will send me to enter my information but recently its just blank white screen. 🤔

I have to go on my pc to vote these few days

[gloomy shell]

Usually thats a discord issue and not us - you might need to try a different browser on your mobile device.

[orchid basin]

Hey! I submitted my bot on Monday, but I can’t see it on my profile today. Could you help me?

I saw this on Monday:

And now my project is missing:

[grand prism]

This one? #mod-logs message

[orchid basin]

Thanks ❤️

[vapid mulch]

hi

I lost an account of mine and I want to publish the bot but in this account and it won't let me, how do I do it?

[orchid basin]

I sent u a question via DM 🙏 thanks a lot for your help

[placid sequoia]

Still no response from @wild stone 💀

[hazy plover]

👋 how do i get the bot developer role

[grand prism]

If you have an approved bot on top.gg, a mod will probably give you a role soon if they checks out the channel

[hazy plover]

Aight, i hadn't joined before my bot being approved :')

[vagrant wigeon]

doesnt look like your bot has been reviewed yet - youll only get the role if its approved after being reviewed

[grand prism]

#logs message

[vagrant wigeon]

oh i missed that 💀

there you go 🙏

[grand prism]

Buddy sent a rather unfortunate screenshot which does not show that it was accepted, so I understand

[hazy plover]

ty :)

[tropic spire]

Hello

Well, when someone buys it, they get this message::warning: | An internal error occurred while generating the payment, please try again shortly

Is there any way I can resolve this error?

[light rain]

Hm seem like payment issue
@limpid shadow i think there is something wrong

[crisp quiver]

I tried multiple browsers on my mobile but it still has the same problem. As soon as i click login and it tires to load a login page its just blanks white

Thank you for your help though. I will try to vote on pc for now.

[timid lynx]

Welper,

Thanks for reviewing my bot. Whats the best way to reach you regarding my bot?

[light rain]

Dm,
ill reply all dm later tonight

[timid lynx]

Thank you so much. Hope you feel better soon.

[brisk cliff]

Welper,

Can you pls check dm because you decline bot all time I apply my bot full working I test multiple times but you don't ans in dm anytimes

[limpid shadow]

Payment for what exactly?

[light rain]

seem like payment to the site before

[limpid shadow]

What does that mean

[limpid shadow]

Could you share a little more detail please

[light rain]

i dont exactly know but since its internal issue according to the message, i think its best to ping u before

[brisk cliff]

Can you pls check dm and give me image of my bot command not work

[rotund rivet]

The widgets dosen't work, they just say "oops something spooky happened"

[winter dust]

how do i delete my bot from the site

[wild stone]

To delete your bot from the site:

Head over to your bot's main page at https://top.gg/bot/BOT_ID. Replace BOT_ID with your bot's ID.
Scroll down to Creator Controls and click Delete. Then enter DELETE in the box and click the trash icon.

You can also go to https://top.gg/bot/BOT_ID/delete to skip the step above.

Note: If the pop up box closes when you click on it, please turn off any ad blockers and try again.

[light rain]

@winter dust^

[brisk cliff]

why you ignore soo much

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[brisk cliff]

i am bot full working i will apply two time its decline same reson also dont provide image

[fluid rapids]

One message removed from a suspended account.

[brisk cliff]

already dm but cant reply also some days ago also i dm becuse of bot decline but its cant answer

[fluid rapids]

One message removed from a suspended account.

[brisk cliff]

i will message here also they reply all other but cant reply me

[fluid rapids]

One message removed from a suspended account.

[brisk cliff]

hmmm but its cant reply

[vagrant wigeon]

@brisk cliffyou need to be patient, as maddie said you can send a follow up message if it has been a while, but otherwise you just need to wait

[brisk cliff]

i will message in 2023 its cant reply

[pseudo heart]

Please remember that the bot has only Default permissons when it gets tested.

No Admin or anything else.

[fluid birch]

-b 854547254248341534 support scam

[wild stone]

.marcandali#0 was successfully banned.

[fluid birch]

Dam someone was faster

[pseudo heart]

I Just wanted to ping a mod

:(

Why so fast

[fluid birch]

Im on top of my game what can I say

[tardy radish]

HI, I repoted a review on my profile more then a month ago and its still not reviewed. Could it be that it got missed?

[fluid birch]

Got no ETA on review reports unfortunately

[timid pilot]

Ahoy

[brisk cliff]

Ik I already handle all permission message

[long willow]

Can someone tell me the reason why it is like that and how to fix it?

[placid sequoia]

Hi Top.gg staff,

I hope you are well!

About two weeks ago, I submitted my bot (ID: 1094230281361301584) to Top.gg, and I have yet to hear back as to its approval status. Totally understand you get many submissions! I'm just checking in with regards to this submission, to see if there is any update on its approval status, whether rejected or something I need to take care of.

[fluid birch]

I'll look into it

[slate vault]

where can i see my current bids

and how can i delete one if i need

[shell inlet]

create a ticket in #auctions-tickets

[spare patio]

Please check on this bot also 1302969535489642599

been waiting for more than 10 days but still no response.

[fluid birch]

-upto

[wild stone]

@spare patio

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[spare patio]

hmm

[fluid birch]

You submitted yours a week ago and a lot of our volunteers are understandably busy with the holidays

[spare patio]

I understand that but other bots are getting reviewed just after minutes of submission, and here I'm waiting since more than 10 days, not fair.

[floral pagoda]

*7 days

[fluid birch]

Pls refer to the embed Some bots take longer to review

[floral pagoda]

I also see that it’s getting reviewed

[spare patio]

2 mods added the bot to 2 different servers, on is the Top.gg Verification center and other is this one 1014203245926830171

[floral pagoda]

Then show some patience? We are all volunteers

[brisk cliff]

Welper still don't reply idk why

[stoic socket]

you should consider the fact its a weekend and they're not online atm, they will reply when they can

just be patient

it may have gone into their message requests as well

[light rain]

Wont be available till monday fastest

[shadow kernel]

real, the reviewers are pretty busy

they have lives, they're volunteers

be patient and one day one of the reviewers will review your bot

[lone ether]

once a reviewer invites a bot they are the ones who review it unless they need extra opinions, so gotta wait for welper still

[brisk cliff]

Why you ignore me sooo much any personal issue with me ?

[lone ether]

as multiple staff have said, please be patient. we have lives outside of discord. welper said he will reply Monday earliest.

[brisk cliff]

I will message in 2023 still it's can't reply I again message but still can't

[lone ether]

[fluid birch]

Your bot seemingly got denied yesterday not 2023?

[brisk cliff]

In 2023 also one bot decline I will msg him but it's can't reply and yesterday bot got decline then I will message but still can't reply

[light rain]

again ill reply as soon
i am outsite the whole day

[fluid birch]

Do you mean you can't send a DM or you don't get a response?

[light rain]

i cant check the issue atm

[brisk cliff]

I send dm but it's can't response

[fluid birch]

You've had multiple responses from welper about this. Be patient

[brisk cliff]

okkk

Thankyou

[shell inlet]

Hey everyone waiting above and the ones who will read this, it’s christmas week and most of our working staff/students staff have got winter off from work/uni, It will be highly appreciated if you guys wait patiently for your responses and bot reviewals, thank you!

[cyan gazelle]

How do I get in contact with welper

[grand prism]

DM them

[cyan gazelle]

Ai

[rigid valley]

Question, if we had to make a new bot applicaiton for a bot. How can we get those stats changed over to the new app?

[stoic socket]

you can't

you have to reapply for the new bot and you can't move stats over

[rigid valley]

I was worried about that

[slate vault]

tf it wants from me

[lone ether]

-bgimage

[wild stone]

@slate vault

The bot page background link is currently broken. We suggest you use CSS for the time being!

Add the following code to your bot description:

<style>
body {
 background: url("INSERT_LINK_HERE");
}
</style>

[slate vault]

btw save changes button doesnt work on team settings

[lone ether]

turn off ad blockers

[slate vault]

dont have any

[lone ether]

-troubleshoot

[wild stone]

Troubleshooting steps

Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

1. Turn off ad blockers/VPNs and try again.
2. Clear your browser cache for the page (ctrl + f5 on PC).
3. Click in order: logout, then login.
4. Try a different browser (not Opera/Brave, they cause issues sometimes).
5. Use incognito mode on any browser.
6. Try a different device if you have any.
7. Wait a few hours. If the issue persists, come back for more help!

[proven glade]

Hello when I want add my bot to topgg but when click submit then go back to previous page and when go to submit page again the buttons loading

Like this

[proven glade]

Hello anybody

[modest egret]

Yeah I'm on winter break and not gonna work on fixing my bot

[supple mica]

There's a chance one of the fields weren't filled out properly

Most likely tags

Try with a single 1 word tag

then edit them after submission

Also just realised how late I replied!

[proven glade]

All fields which is required is correct but still have a same problem

[proven glade]

Hello anyone can help me

[heavy drum]

Hello! I have a problem that i cant log in top.gg on my phone( laptop still works) when i try to log in, it shows white screen

[long willow]

[lone ether]

-submitbot

[wild stone]

@proven glade

Please make sure you have filled out these required fields:

• Headline (short, catchy phrase about your bot)
• Long description (what your bot is about, its commands, etc)
• Prefix (., /, t!, owo, etc)
• Categories/Tags (No spaces - Known to cause issues)

If you still can't submit your bot, make sure your ad blockers/VPNs are off

[lone ether]

-troubleshoot

[wild stone]

@long willow

Troubleshooting steps

Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

1. Turn off ad blockers/VPNs and try again.
2. Clear your browser cache for the page (ctrl + f5 on PC).
3. Click in order: logout, then login.
4. Try a different browser (not Opera/Brave, they cause issues sometimes).
5. Use incognito mode on any browser.
6. Try a different device if you have any.
7. Wait a few hours. If the issue persists, come back for more help!

[lone ether]

see embed above

[proven glade]

I use html to long description is not working?

[lone ether]

-htmldesc

[wild stone]

@proven glade

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[proven glade]

Thank you 😊 it is working

[vital fulcrum]

When I try to add a bot I always get this Client Error Screenshot

[slate vault]

How to host giveaway on this server?

[distant egret]

Try it now, and if it doesn't work, try using a different browser

[distant egret]

you can't

[unique vector]

anyone can say how to claim give away reward?

[distant egret]

You’ll be contacted about it soon

[unique vector]

ooh

[fluid rapids]

One message removed from a suspended account.

[fluid rapids]

One message removed from a suspended account.

[junior granite]

Sorry, phone wildin' 🤣🤣😂🤦🏻‍♀️🫣

[green helm]

[upper plume]

-help

[wild stone]

Bot Commands

Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo

Dec 24, 2024, 3:13 PM

[upper plume]

-ui

[wild stone]

» Username

professor.fy2#0

​

​

» ID

1118020446353371147

» Nickname

None

​

​

» Highest Role

Bot Developer

» Badges

​:Brilliance:

» Joined Server

<t:1731817607:F> <t:1731817607:R>

» Creation Date

<t:1686627246:F> <t:1686627246:R>

professor.fy2#0 · Dec 24, 2024, 3:13 PM

[floral pagoda]

This is the support channel, please keep it clean

[native sparrow]

-help

[wild stone]

Bot Commands

Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo

Dec 24, 2024, 4:41 PM

[inner jolt]

Is there a recommended size for the bot background image

[distant egret]

There’s no specific size needed; any size will work.

[rigid anchor]

Guys do you have access to discord via website? Does it load for you or do you also have a blank white screen?

Normally the log in section loads, but it doesn’t load. Other websites load without problems. Does discord has any site issues or is it only me. I restarted my device, but it’s all fine.

[gilded glacier]

Tried clearing all cookies ?

[lone ether]

-troubleshoot

[wild stone]

@rigid anchor

Troubleshooting steps

Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

1. Turn off ad blockers/VPNs and try again.
2. Clear your browser cache for the page (ctrl + f5 on PC).
3. Click in order: logout, then login.
4. Try a different browser (not Opera/Brave, they cause issues sometimes).
5. Use incognito mode on any browser.
6. Try a different device if you have any.
7. Wait a few hours. If the issue persists, come back for more help!

[full canopy]

Hello, is there any problem with adding a bot to Top.gg right now? I've tried with Chrome, Firefox in Desktop, and some other mobile browsers (2 different phones) with Mobile Data, WiFi (no DNS or proxies or VPNs, no adblockers, disabled them all), cleared cookies and relogged in multiple times.

Also tried no spaces in categories, and other things. Console just says that it cannot connect to https://ampltd.top.gg/ and that's pretty much it.

I'm stuck on the Submit Bot part. (It's been like this since yesterday, pretty much)

[onyx stump]

Opps

[distant egret]

Hey,
First, make sure you’ve filled out all the required fields in the form. If everything looks good and you’re still having the issue, it seems to be a known problem that others have reported too.
Hopefully, it gets sorted out soon.

[proven meadow]

Is there any possibility to host gw here?

[grand prism]

#support message

[mossy wigeon]

I can't log in to my account, someone help me pls

[distant egret]

@mossy wigeon

[median sinew]

Hi, i use owo on a server and i want to do the checklist which contains "Vote" that directs me to the website where i click on "vote" and it says "you already voted in the past 12 hours" but on the discord server it doesn't shows that i voted so i can't finish the checklist but a freind of my on the same server could do it. I am guessing it is a bug. So, can any tell me what to do or look into it maybe others have the same issue. Thank you

[distant egret]

Hello, make sure that the account you’re logged into on Top.gg is the same account you’re using to vote

[median sinew]

thank you for reply, i will look into it

[vital fulcrum]

When can you actually have giveaways sponsored?

So now as an example I want to do it but don't know how to do it

[distant egret]

#support message

[vital fulcrum]

?

[grand prism]

Giveaways here are largely sponsored by last year's participants

[vital fulcrum]

So no bots when the owners request?

[grand prism]

Everything is included in Dominik's message. Rather, top.gg contacts the owners of bots that have already participated or top.gg thinks that they are worth "advertising" whether they want to participate

[vital fulcrum]

Oh ok

[dull trench]

Yeah for some reason I can only vote on my laptop, even after following all the support steps

[upbeat brook]

Can you no longer add new discord servers to top gg?

and what do you get when purchasing the $2.50 subscription?

[stoic socket]

the servers list was removed months ago

[upbeat brook]

tysm

[balmy crag]

-help

[wild stone]

Bot Commands

Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo

Dec 26, 2024, 6:55 AM

[balmy crag]

-botinfo

[wild stone]

You need to provide a bot to find

[balmy crag]

-botinfo 1316933848583376946

[wild stone]

I couldn't find that bot listed on our site! It may not have been approved yet

[old hamlet]

Hey! How do I change my bot's name on the website?

[vagrant wigeon]

-refreshdata

[wild stone]

@old hamlet

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[balmy crag]

-decline

-commands

[balmy crag]

my bot got declined o dont know reason

where i can find?

@vagrant wigeon

[vagrant wigeon]

in #mod-logs

#mod-logs message

[balmy crag]

thanks for the help 🙌

[proven meadow]

How to update pfp of bot on topgg?

[vagrant wigeon]

@proven meadow

[proven meadow]

Thanks

[elfin nimbus]

How do you claim a giveaway prize? I won the giveaway but unsure what I need to do exactly:)

[grand prism]

#support message

[proven meadow]

I want to host gw here… how?

[distant egret]

you can't, #support message

[sturdy swan]

top.gg doesnt work. my captcha failed to work.help me.

nopes i want verified developers only

[supple mica]

-b 923403875090853929 support scam

[wild stone]

anwu8216#0 was successfully banned.

[supple mica]

[sturdy swan]

thx for helping me

bru can u help me with above issue!

top.gg doesnt work. my captcha failed to work.help me.

[distant egret]

@sturdy swan

[lone ether]

-troubleshoot

[wild stone]

Troubleshooting steps

Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

1. Turn off ad blockers/VPNs and try again.
2. Clear your browser cache for the page (ctrl + f5 on PC).
3. Click in order: logout, then login.
4. Try a different browser (not Opera/Brave, they cause issues sometimes).
5. Use incognito mode on any browser.
6. Try a different device if you have any.
7. Wait a few hours. If the issue persists, come back for more help!

[digital flint]

I am trying to add my bot, but it shows the bot is already been submitted. If so can you remove the previously submitted bot and let me add freshly

[grand prism]

You should be able to delete it here https://top.gg/bot/869859983544713218/delete

[digital flint]

ohh thanks : )

[grand prism]

Just remember that reviews are tied to an ID, so deleting it and adding it again will not delete the reviews

[digital flint]

ok

Still can't delete my bot from listing

[proven glade]

Hi there why vote page is not showing

I want a token for whoo voted and vote count

[light rain]

why are you trying to delete and add btw?

[digital flint]

cause i have updated my old bot to new one. A completely new bot with new features, i have added this bot late back in 2023.

[light rain]

i would suggest to just update the bot page

[digital flint]

i tried but i doesnt work for some reason

[light rain]

if its the pfp or name i would suggest to do this

-refreshdata

[wild stone]

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[digital flint]

ok i will try

Thanks for the info btw

[shadow kernel]

if its a different id (different bot user) youll have to submit a new bot

[light rain]

hm...
@shell inlet could you try do a dot edit, usualy it fixed the issue
Bot https://top.gg/bot/869859983544713218/

[light rain]

same bot just rebranding

[shadow kernel]

ah

got it

[digital flint]

The bot has been updated, thanks for your help

[lone ether]

don't view the page in desktop view

[wintry cedar]

Top.gg never works for me anymore

[shell inlet]

-cacheclear

[wild stone]

@wintry cedar

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

[wispy creek]

should it have an add server here?

And I see no option to add server whatsoever on mobile 😰

[green helm]

#announcements message

[light rain]

-servers

[wild stone]

@wispy creek

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

[wispy creek]

oh damn 😞

[mint gust]

not sure what's happened but i can't vote anymore? it will tell me to log in and when i click log in it gives me the "you can vote now" message, and the following after i click vote

this is with multiple bots

i have cleared my cache for safari as well as google and tried both browsers

[distant egret]

Try opening the website directly in a browser instead of within the app. Sometimes the in-app browser causes issues

[mint gust]

i have the same issue or just get stuck on the loading screen for the login

[distant egret]

@mint gust try this

[thick plover]

How to host a giveaway?

[light rain]

Not possible here

[lone ether]

-troubleshoot

[wild stone]

Troubleshooting steps

Make sure you are logged in the correct Discord account on Discord web: https://discord.com/login. Then log in again at Top.gg

1. Turn off ad blockers/VPNs and try again.
2. Clear your browser cache for the page (ctrl + f5 on PC).
3. Click in order: logout, then login.
4. Try a different browser (not Opera/Brave, they cause issues sometimes).
5. Use incognito mode on any browser.
6. Try a different device if you have any.
7. Wait a few hours. If the issue persists, come back for more help!

[hard cargo]

I have opened the link of my discord bot in top.gg after 2 years, I guess. (Inactive Bot)
But the edit option is not functioning.

https://top.gg/bot/691936549243191346

[magic hornet]

I need help, general is to fast

I cant vote cuz i havent verified on the homepage

how do i do tht

[orchid dove]

What homepage? Can you show the exact error?

[lone ether]

log out and log back in

[lone ether]

@shell inlet can u edit a space in pls they can't access page

[hearty vessel]

Hello, in Discord I added the top gg but it seems inactive and I want to put the voting with the vote tracker, what do I do?

[shell inlet]

done

[shell inlet]

use a third party bot like vote tracker or use our API and track votes through your bot https://docs.top.gg

[glacial frost]

Gm

[hearty vessel]

I didn't know there were third-party bots that tracked, thanks 😄

[sturdy swan]

is there any way to track server votes from websites?

[shell inlet]

server votes? top.gg discontinued servers a while ago

-servers

[wild stone]

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

[hearty vessel]

and I spent 1 hour seeing if there was an error why it wouldn't let me🗣️ 🔥

[marsh hinge]

My bot got approved however I did not get the Bot Dev role, could someone please give me a hand with that? Thanks!

[light rain]

@shell inlet Luca is sleeping again

[marsh hinge]

Indeed. I didn't get the DM of approval either :(

[light rain]

Yeah I send a ping to fel
When he is available he will give u the role

[marsh hinge]

Appreciate it, thanks

[shell inlet]

done

[sturdy swan]

no bro i m talking about tracking server votes using other websites like the dank vibes bot which has its own disurl vote tracker.

[shell inlet]

we arent disurl

you can contact disurl for the support

[sturdy swan]

😭😭😂😂

[marsh hinge]

Thanks

[rustic elm]

Ok, my account is banned. How can I remove the ban?

[light rain]

as in where?

[rustic elm]

top,gg

[light rain]

you dont seem to be banned

[rustic elm]

1029421050909429801

this

[light rain]

is that your account?

[rustic elm]

yehs

[light rain]

so arent you ban evading?

also

-appeal

[wild stone]

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[rustic elm]

I opened the box more than once, but every time she closed it

[light rain]

@shell inlet something happened and i think you should continue

[light rain]

you need to retry the appeal after the cooldown

[light rain]

more info here ^

[rustic elm]

okay thanks

[rustic elm]

1057000177875025920 I submitted this bot. You can check it out and test it. It is also on the dashboard.

this is video

[magic hornet]

The one I get to when voting

[light rain]

Since we found out that you are ban evading, i dont think its possible for it,
becouse banned user cannot have bots on our site, and it seem like you are ban evading

[magic hornet]

I'm not logged in yet, I can't do it without verifiering

[lone ether]

log on discord web from your phone

[magic hornet]

Ok

[light rain]

zobs u free? could u notify the mods of the ban evade above, gonna sleep (and the bot listed on site)

[lone ether]

ok

np

[rustic elm]

"I didn't understand what you mean."

"My account isn't banned, so what do you mean?"

[lone ether]

you submitted this bot from another account which is banned

[rustic elm]

"No, I submitted the bot from the banned account."

[magic hornet]

Thanks, now I'm done with it

[lone ether]

np

[lone ether]

okay now your current account will be banned since you're evading lol

[rustic elm]

"What's the reason?"

[lone ether]

i've said the reason already

[rustic elm]

where

"I'm using a translator."

[lone ether]

^

you're ban evading which is against our rules

[rustic elm]

"But where is this written, I mean?"

[lone ether]

where is what written

[rustic elm]

rules

[lone ether]

You can see our guidelines here - https://bit.ly/botguidelines

Server rules are here - #rules-and-info

[rustic elm]

"Alright, but the rules don't support the Arabic language, and the translator gives incorrect translations."

[lone ether]

use https://www.deepl.com/en/translator

[mental raven]

how long does it usually take for a review that i reported to have an action taken on

a user posted a few 1 star reviews (user that has never even used my bot)

same user (multiple accounts) sent also fake reviews to other similar bots

[lone ether]

could take weeks, it's also holiday period so most of our mods aren't working

[mental raven]

all G just wanted to know

thanks

[lone ether]

np

[upper plume]

I want to report on this hydrogen bot which is a nuking bot.And this bot is also available on your top.gg platform.

I created an emoji server for my own bot.And I added this bot named Hydrogen to listen to the song.Then due to some urgent work I went offline.Then after some time I came back and saw that this guy has bypassed the role and taken the top admin position on my server.Then this bot deleted all the emojis from my server.

I want you guys to take strict action against this bot.

Bot user id - 1089504577734311976

[light rain]

I would suggest to dm a mod like @shell inlet

[proven glade]

That is the same

[lone ether]

send a screenshot please

[opal edge]

hi i need help

can any admins assist me please?

[light rain]

depends, what do you need help with

[feral plover]

How the hell can I deselect @Auction status. It is already deselected in the "Channels & Roles" tab. But it says I still have the role. I have selected and deselected it and the role got removed but I have done that 4 times in this month and it keeps getting given to me.

[bleak widget]

Hi frends

How are you

Why no one talk to me

Ok never mind

Have a great time and happy new year

[light rain]

Couse this is #support channel

[light rain]

Prob a bug, you can ping a mod and ask them to remove it for you

[bleak widget]

What clearly tell me your issue

[light rain]

Well this is a support channel

you can state the issue

and community can help

[feral plover]

@fluid birch Could you please remove the @Auction status role from me? Safe me from all the pings!! xD

[fluid birch]

fixed

[feral plover]

Thanks 🙂

[bleak widget]

Ok ok please came down

@light rain I slove your problem please don't weary

[fluid birch]

what problem are you fixing?

[bleak widget]

@fluid birch what's your proble bro

[light rain]

we are asking if you have any issue

[bleak widget]

@light rain No , why you asking me like this?

[supple mica]

-support 🙂

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[bleak widget]

Ok thanks

[opal edge]

I am changing the name of my bot, how should I create the ticket here to get assistance with admins?

[fluid birch]

-refreshdata

[wild stone]

@opal edge

1. Go to your bot's main page (https://top.gg/bot/YOURBOTID).
2. Click Refresh Data under Creator Controls. (Click Info tab if you're on phone).
3. Click Edit and add a space to your long description. Then click Save.

💡 Note: Ensure you changed the bot's avatar/name in the Discord Developer Portal, and not the app's icon/name.

[mental raven]

lion's gate seems awfully alot like a bot/scammer LOL

[rugged urchin]

how do i claim my giveaway prize ?

[lone ether]

you will be contacted by dominik

[wet valve]

I won giveaway how to claim

[stoic socket]

please read exactly one messsage up

[wet valve]

Create ticket?

[stoic socket]

no,

you will be contacted by dominik

[wet valve]

Ok buddy

[wet valve]

Something i wanna know

What i won in giveaway

[stoic socket]

loot for owo bot

[wet valve]

Its like money or anything else

[stoic socket]

no

its currency for the discord bot OwO

not money

[wet valve]

Ohh

No use in real life??

[stoic socket]

no

[wet valve]

1 giveaway ticket means??

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[rugged urchin]

okay, thank you so much!!

[lone ether]

np

[crude patrol]

#1312487113853370593 how do i claim this?

oh ok i gotta wait until i get contacted right?

[distant egret]

exactly by dominik

[pallid otter]

Hello,
I submitted a bot but in my profile I see the same bot twice is that normal?

[supple mica]

Hello! Thank you for letting us know. We're in the process of resolving this

[paper pine]

Is this allowed?