support

[shell inlet]

the logs say you haven't added your bot

you will get a ping in #logs if you submit a bot

[south mason]

I check the checkbox and clicked on submit

Okay, I do it again

thank you 🙂

[shell inlet]

looks like it didn't go through can you please try again

yea

[south mason]

It worked now 🙂

Thank you

@lone ether Thank you for approving!

[lone ether]

np

[empty cipher]

Why is Top.gg still gay? Its not pride month anymore

When will u change logo back?

[stoic socket]

never

also #general

[fluid rapids]

One message removed from a suspended account.

[empty cipher]

Why? Not everyone is gay

[stoic socket]

womp womp

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[empty cipher]

How can I complain?

[fluid rapids]

One message removed from a suspended account.

[empty cipher]

Like do they have trustpiolt or something?

Where can I rate top.gg?

[grand prism]

Poor Woo

[fluid rapids]

One message removed from a suspended account.

[empty cipher]

I'm not homophobic. I really don't care. But I don't want people's believes forced on me

[grand prism]

What

[empty cipher]

I'm a Christian

[fluid rapids]

One message removed from a suspended account.

[grand prism]

This is just a logo, these are just pixels

[fluid rapids]

One message removed from a suspended account.

[grand prism]

If you don't want to be here, you can leave the server

[zinc oracle]

Hi, its always pride month here.
You're probably better off keeping these thoughts to yourself, or just leaving the server.

[empty cipher]

?

I never said I didn't want to be here

But woo is right

I should keep this to myself

[lone ether]

No one is forcing their beliefs on you, it's simply a server icon

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[boreal walrus]

I tried submitting my bot 3 times so far, been rejected for "nsfw" tag, but many other bots have that tag, and it auto-completes on the website, not fair 🧐

[lone ether]

we just talked about it in dms no need to say it here too lol

if you do see bots that break our guidelines feel free to report them, after all we try our best to catch these

[boreal walrus]

Well they were approved in the first place, but sure, I won't discuss it further don't wanna get banned, just saying, not fair xD

[lone ether]

if they were approved, it's because they followed our guidelines or were allowed when mature content was allowed

they could have edited those in after approval as well, we don't know.

[boreal walrus]

ok fair enough

[lone ether]

our mods are always on the lookout for bot pages that break our guidelines and then remove them

[boreal walrus]

select * where tag =

where are the guidelines posted btw ?

[lone ether]

https://bit.ly/botguidelines

[boreal walrus]

so I don't keep getting rejected

[lone ether]

ah that's removed woops

it should be shown on the last step before you submit the bot anyways

https://bit.ly/botlaststep

[boreal walrus]

ok then I have about 10,000 bots to report then 😹

[empty cipher]

This is a valid argument. I would like to perform an analogy. Let's say hypothetical you are part of a Discord server that believes that the Heli cost was right and had an icon supporting it. Of course, you know it is wrong, because of everything Hitler did, but can't speak up because everyone is against you. Even though you aren't, this is kind of an analogy with the pride culture. If this was a server dedicated to the LGBT community, then that would be different. However it isn't, it is a Discord bot list.

Everyone has a stance on this topic (whether we like it or not), the world population is about 8 billion and 1.6 billion are Christians and 1.5 are Muslim. (I guarantee you a most of these people share the same beliefs as me on this topic - and others as well )

Please, I beg of Top.gg and your Administrators, to not keep Top.gg in a political state. (as this is a poltical issue in the US) Your people can believe what they want to believe, and can have the holidays they want. But I do not want others users that share my beliefs to be affected by your logo.

I am not looking to start a fight. I have no interest in it. This will be my last message about this topic in this server unless someone asks me about it. Like @grand prism said, "This is just a logo, these are just pixels". If it matters to __at the smallest__3.1 billion people, and in the US, only 7.1%, why not just change it back to the normal logo and keep the peace between everyone?

[lone ether]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[empty cipher]

I would generally type this in #general but this is still a complaint

@lone ether

[lone ether]

You can leave that in feedback site

[empty cipher]

This server is the support server of Top.gg, is that correct?

[lone ether]

Your "complaint" seems more like you're homophobic than anything, the icon isn't hurting anyone at all.

It is, so what?

We can't support lgbtq because we're a bot list?

I am a Muslim person, I don't have anything against it

[empty cipher]

Please refrain from shifting the blame to me. I am not homophobic. This is a logical fallacy called an "Ad Homium" attack. (transaltes to "to the man") in Latin. You have already mentioned that 8 people have requested it + me. So we can stablish that it is hurting ppl

[empty cipher]

Do you not read your Quran?

i think that is ur bible am i right?

[lone ether]

I'd prefer if you stopped talking about it and leave your feedback in the website like I said

[gloomy shell]

Having an icon that is prideful is not "hurting" anyone

Stop now or i'll mute you

thank you

-m 956315452223684640 continuing an argument and being slightly homophobic after being warned. you're extremely lucky i didnt just straight up ban you | 4w

[wild stone]

legendsofngdb#0 was successfully muted

[red glade]

Hello,

I was redirected to discord by ticket. Here's my problem. I was trying out the Topgg team for my bot. Then I transferred my bot to the team. When I realized that I couldn't get it back out of the team, I decided to delete the team. In the meantime, the bot came back to me in the "creator" section, but I can no longer edit my bot or view the edit page as it is here. Can you help me with this? thanks.

[grand prism]

Xiuh always on duty

[fleet geode]

how do i put my bot on my other acc on top.gg

?

[grand prism]

It depends on the situation you are in. If you have access to both accounts, you can remove the bot and add it from the second account

If your previous account has been banned or you have lost access to it for various reasons, you must send a private message to an active moderator. They will further instruct you on what to do

[torpid marten]

Moke

[vital lintel]

The amount of votes they are getting is really suspicious. I reported them a month ago for fake voting, but nothing happened. They do the same thing at the start of every month to ensure they appear at the top of the page.

[vital lintel]

• join server 4 u shit in the invite link some people actually don't know how they joined the support server.

[lone ether]

Could you send me the link please?

Nvm I found it

[wintry oriole]

I reported them in February as did someone else before me

[grand prism]

I think I reported them too before

[wintry oriole]

so who hasn't reported them lol, let's let zobb sort them out

not to mention it's a YouTube music bot

aren't those against TOS now?

[vital lintel]

I earlier reported them in June. Well, the bot is too similar to Muzox (Dev Vishal), who was previously banned for fake voting from top.gg. I think he is operating this bot via an alt account.

[wintry oriole]

it's a clone of muzox or muzox was a clone of this one.

[vital lintel]

Yes, they are against ToS, but you know all bot streams through YouTube. Of course, they don't pay directly to the artists. Some bots claim they don't use YouTube, They use Deezer, like Green Bot, but that is also against ToS because they are streaming from Deezer by breaking their encryption algorithm.

[vital lintel]

Jukebox is a clone of Muzox

[wintry oriole]

no not all music bots use YouTube

[vital lintel]

It's not possible to directly stream through Spotify in the backend. They use YouTube, SoundCloud, Deezer, and Yandex to stream audio.

[wintry oriole]

but this in itself should be reason the bot shouldn't be listed

[wintry oriole]

it is, DM me we could chat about it, that's off topic for #support

[vital lintel]

Its not confirmed yet Jukebox is operated by Vishal

[red glade]

Any moderator help?

[slender briar]

when will the vote ranking be corrected? even though my bot received more votes than other bots, it is displayed lower.

[grand prism]

It's a new month, the first few days are always like this due to the vote reset and it should fix itself in the coming days

[slender briar]

there were no such ridiculous problems on the old site.And its not new thing , they never fix that.

[spice compass]

hi, how can i add in the details the server count of my bot?

[grand prism]

#topgg-api

https://docs.top.gg/docs/API/bot#post-stats

[spice compass]

ok then?

[sturdy swan]

read

[lone ether]

Can you send me your bot page link please

[red glade]

Sure,
https://top.gg/bot/1264637456599351397

[spice compass]

How can I make my bot page appear more?

[lone ether]

Get more votes

[lone ether]

https://top.gg/bot/1264637456599351397/edit what happens when you click here?

[red glade]

Here is result:

[red glade]

^

It doesn't allow me to edit it directly because it's probably bugged or glitched that I have the ability to change the bot's page because I transferred it

The page no longer sees me as in charge of the bot, probably because I transferred it to the team and then deleted the team

[lone ether]

Can you try in incognito mode please?

[red glade]

What is it?

[lone ether]

Is that chrome you're using?

[red glade]

Brave, so yes. Uses chrome infrastructure

[lone ether]

Press ctrl + shift + n

[red glade]

Understood, let me a sec

[lone ether]

Also I've heard brave causes issues like this, might wanna try another browser

[red glade]

Its seems same problem in incognito mode

let me a sec more for trying another browser

[lone ether]

I see

I'll get back to you when a mod is available, I know the issue

[red glade]

Also looks like same problem even i changed the browser (on firefox)

[red glade]

I will thank for this if you can. I am waiting with this problem for 1-2 day

[lone ether]

Np my apologies you waited so long

[red glade]

Thank you

[lone ether]

Try again now please

@red glade

[red glade]

ofc, let me a sec

[red glade]

Yeah, its working now. Edit page working fine too. Thanks a lot for helping me and noticing me

[lone ether]

No problem mate

[red glade]

Also i have one more problem, if you want i can mention about that problem

[lone ether]

What is it

@red glade

[red glade]

when i want to set up the background picture on my bot page (even its jpeg or png from imgur), its saying only allowing and supporting jpeg and png. While this time i am already trying to jpeg and png picture from imgur link (i tried direct imgur link and imgur link)

Here is the result

@lone ether

[lone ether]

Sorry mate got busy

[lone ether]

-bgimage

[wild stone]

@red glade

The bot page background link is currently broken. We suggest you use CSS for the time being!

Add the following code to your bot description:

<style>
body {
 background: url("INSERT_LINK_HERE");
}
</style>

[red glade]

How can i include this to my bot page?

On long description section?

[red glade]

^

[lone ether]

In the long desc

[red glade]

understood, thank you so much

[quartz mauve]

way to update the bots profile photo on top.gg as it hasn't updated

https://i.imgur.com/Kj3UWq7.png

https://i.imgur.com/mZD9DQ9.png

[lone ether]

-refreshdata

[wild stone]

@quartz mauve

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[red glade]

If someone wants to set background img, here is the follows:

<style>
body,html {
overflow-x: hidden !important;
}
.idmJwa {
object-fit: cover;
object-position: center top;
width: 100vw;
height: 50vh;
max-height: 90vh;
opacity: 0.1;
mask-image: linear-gradient(to top, transparent 2%, black 95%);
inset: var(--top-gg-space-0);
background: url("YOUR_IMAGE_LINK"); 
}
</style>

Paste this code to long description place.

[lone ether]

People may want to style their background differently but that's appreciated 👏🏽

[cobalt stream]

how ads work? i do a bid, and what? let's say for example i put 1-3$ bid for first page, ill get a number of views, or it will be deelted as maybe its too low the bid?

[sturdy swan]

#auctions-support should be more suited

[cobalt stream]

also https://prnt.sc/dT37WyQICHZ-
why theres some lower bids with higher views then higher bids

[lone ether]

cuz they bid wrong

[fleet geode]

I lost access to my main acc with had all my bots on them on top.gg sooo

Idk

[shell inlet]

you can prove your ownership by dming an online moderator and add the bot from this account

[fleet geode]

alr

[cobalt stream]

do you ever make partnership with bots? like ads in exchange of % on buys brought by you

[obsidian terrace]

Hey just wondering I added a bot on the Web I've gone to view it and it's no longer there #logs message

[soft star]

your bot got denied check #mod-logs and find your @

[soft star]

#mod-logs message

[obsidian terrace]

What do I just re add it as I did put my Bots prefix (@KDACBOT) in the prefix section

[unique vector]

Help

I sumbbited my bot but not reviewed why?

[sturdy swan]

you wait

its not instant because there is a queue

[unique vector]

Noh

Am waiting about 2 days :)

But other bots reviewed

[sturdy swan]

you wait longer

[unique vector]

Ok

[soft star]

Dm the reviewer first

[soft star]

here’s the thing, there’s a queue system for reviewing bots

[soft star]

In your case dm @lone ether

[lone ether]

your bot has already been declined, #mod-logs message

and that's the only log of it

[soft star]

Bro didn’t read chat at all

[lone ether]

?

that's a different person

[soft star]

i know i was about get to it, im also trying order dinner

[lone ether]

add a help command or something, there's no way for me to test the bot without knowing what commands there are to test
https://files.zobs.dev/f/H2z9Aig62

[lone ether]

@outer kindle hello, please turn on your dms so i can dm you

[violet marsh]

How to reupload my bot? There are many modifications involved

Do i need to upload a new bot?

or can I just delete and upload my old bot?

but I can't figure out how to delete the bot

[sturdy swan]

just edit the page?

[unique vector]

hey nop iam sumbbitted a another bot

[lone ether]

https://top.gg/bot/YOURBOTID/delete

[lone ether]

Whats the id?

[violet marsh]

Thank you

[lone ether]

If you want to edit a bot you can just click "edit" btw instead of deleting it

[violet marsh]

ok

[feral glade]

hey, I submitted a bot 2 days ago and i checked on it now and it just disappeared, says i don't have any projects

and i checked out mod-logs it wasn't rejected

[zinc oracle]

This one?
#mod-logs message

[feral glade]

damn it didn't show up when i searched for it, sorry about that

[unique vector]

bot?

[unique vector]

1258800149539455086

[lone ether]

there's no record of that bot being submitted to top.gg

[obsidian terrace]

Is it possible to speak to ixz as I dont understand about the admin perms as members shouldn't be accessing admins commands

[sturdy swan]

the person who declined your bot is above your message

also requiring admin perms as the bot is not allowed

its fine for requiring an user to have them but not bots

[obsidian terrace]

I don't understand my bot only requires admins to access my admin commands

[sturdy swan]

oh wait

[obsidian terrace]

Yeah that's what I'm saying members can only access members commands not admin and admins can access all Commands my bot has

[sturdy swan]

still shouldnt require permissions

make the commands locked but not the help command

[obsidian terrace]

Right ok 👌 thank you

I was going to say if ixz is only a member he/she wouldn't be able to see them but if they were admin they would be able to access them

[obsidian terrace]

I am actually confused there is no permission on help for admin ect

[grand prism]

Just write a private message to the person who checked your bot, they will give you more details

[obsidian terrace]

Right ok

[true lantern]

If anyone will vote my bot... Then how it will track ??

[grand prism]

You mean how your bot will track it?

You can use top.gg api or webhooks for that

[obsidian terrace]

Are you able to use that in BDSCRIPT

[true lantern]

Any links??

[grand prism]

API? Probably yes, as long as you are able to create requests in this script. For webhooks you need a web server

[obsidian terrace]

Ahh right ok

[grand prism]

https://docs.top.gg and there is a special dedicated channel for API help #topgg-api

[sturdy swan]

dm them

[obsidian terrace]

Right ok

[terse umbra]

Hello

ixz who

[violet marsh]

When the user creates the item, the user need to answer some questions and when the user send something, the bot first process the message then deletes the user message to maintain clean interface. To delete the user message, I had to ensure that the bot has manage_messages perm as well or do I not need that perm to delete the user message?

And manage channels and manage roles are required inorder to give the user the perm to enter a specific channel or just to give them roles.

[sturdy swan]

If you would like to dispute your decline, please DM ixz.

[violet marsh]

alright

Oh my bad actually manage channel is not required

sorry lol

[sturdy swan]

(also modals exist for your first specific requirement)

[lone ether]

lol

[violet marsh]

yea but I like the old style

lol

also since there are a lot of user inputs, there would be a lot of pops up too

[lone ether]

the questions were far too long js

[violet marsh]

lol true but it is required though xD

My friends also said the same thing

xD

[lone ether]

might wanna think of reducing it or changing the flow

personally wouldn't wanna use that

[violet marsh]

Yea thanks for the suggestion, Im keeping that on my tabs

Feels heavy too

[lone ether]

maybe make most of them optional and use options in a slash command

since you can skip most of them, they can be optional and leave the required boxes for like the name, price, etc

[violet marsh]

But all the commands work both in prefix and slash commands so what about the prefix version... But overall your idea is good but from the prefix perspective, they won't be able to input so many data in a single command with arguments. I mean they can but it will take a lot of concentration or something I don't know what's the word for it lol... Anyway thanks

[lone ether]

for the prefix one then i suggest just the required options

if people want to edit anything else, they can run extra commands

but yeah good luck anyways you can probably ask more in #development

i'll stop cluttering here as it's a support channel

[violet marsh]

Thats a good idea, a separate command for adding the optional options.

Ok thanks...

[cosmic rapids]

I might be really stupid but can't seem to get the bot pfp showing? Do i add this manually or does it pull from the bot itself..? also whats the zero next to it?

[lone ether]

-refreshdata

[wild stone]

@cosmic rapids

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[cosmic rapids]

nope :(

[lone ether]

you didn't do step 2

[cosmic rapids]

it's been like this for like 3 years or something

[lone ether]

does your bot have an animated pfp

we don't support animated pfps atm

[cosmic rapids]

I can't click save without updating anything the page though

[lone ether]

add a space to your bot's description lol

[cosmic rapids]

Okay it did work now

Thank you

What about the 0 though?

[lone ether]

server count

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[cosmic rapids]

👌

[quartz mauve]

just topped up my balance on the website and the funds didnt get added

[lone ether]

#auctions-tickets

[quartz mauve]

thanks

[lone ether]

np

[old radish]

hi i was wondering how to get unbanned from the karuta bot it like permanently banned me for no reason but it wont let me appeal anything

[stoic socket]

wrong server

you need to contact their support server

discord.gg/karuta

[old radish]

okk thank u so much

[snow shell]

dont you need the manage message perm to remove reactions

[soft star]

if you want remove another person reaction yes but yourself no

[rich horizon]

You should implement a feature in the algorithm to remove any bot from the list if it has been offline for two years.

[soft star]

topgg cant tell if the bot is offline or not

[rich horizon]

I am requesting for the functionality

I have a music bot with a common name

The useless bot displays first

[soft star]

it cant happen because @small lantern bot need PRESENCE INTENT and which they have to apply for

[rich horizon]

🫤

noway

[soft star]

yup

[grand prism]

Theoretically they could just implement it in the API in a similar way to server count

But if they haven't done it before, they probably don't mean to

[soft star]

yea but some people dont post their stats to topgg

i didnt for while

[grand prism]

It's true, it's hard to do it with so many bots on top.gg

[soft star]

@rich horizon what you can do use report page and click other and say The bot been offline for while now or something

[rich horizon]

That prompt is not displaying

Let me screen share

[soft star]

you need disable your ad blocker, on top left you will see mine is disable

[rich horizon]

hmm

OK

THX

[soft star]

your welcome

[stoic socket]

discord does not presence state unless the bot shares a guild, would require all bots to be in one server together (wouldn't work)

[raw drum]

hello I would like to submit a bug report, review replies wont be saved anymore, this has been an issue for a long time

[lone ether]

Yes that's a known issue

It'll be fixed in the next update, no eta when that'll come out

[silent moat]

@lone ether

[grand prism]

I meant the endpoint in the top.gg API where the developer would send a request to "communicate" that the bot is online (e.g. every 12 hours), but I know there are people who wouldn't even do that (unless it was a requirement)

[unique vector]

anyone can give topgg icon?

[light rain]

#announcements message

[vagrant creek]

how can i update my bot pic? i changed it and didnt change in the bot page

[lone ether]

-refreshdata

[wild stone]

@vagrant creek

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[vagrant creek]

Thank you so much

[grave crypt]

Hello All

[grand prism]

@zinc oracle @fluid birch

[lone ether]

@supple mica

[zinc oracle]

Any idea what line.me is 👀

my internet isnt behaving

[grand prism]

I have no idea, but I got a DM from this person asking if I was already in a "guild"

[zinc oracle]

screenshot?

[grand prism]

Sure

[zinc oracle]

ah, yeah its a messenger app. So another sam

-b 444991825753931776 scam links

[wild stone]

ashyslashy0064#0 was successfully banned.

[grand prism]

[smoky python]

@lone ether

Hi, im reaching you because of a Discord Decline

[light rain]

Go dm

[smoky python]

I did, thanks!

[lone ether]

-notified @smoky python

[wild stone]

@smoky python

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[barren thistle]

Hey good evening, I wanted to delete my top.gg account (never used it) but even tho I have no projects or teams, the website still won't let me delete it. Any tips please?

[soft star]

make sure your ad blocker is disabled

[barren thistle]

No ad blocker here ✅

[barren tusk]

Any errors or does the button show as disabled?

[barren thistle]

Yeah that Delete Account button stays disabled and grey

Nothing other than that

[keen inlet]

Hello - I am looking to get my server listed on top.gg however the process is a bit confusing. I think I have an account because it's connected but I am not sure where I list my discord server? We offer a SaaS based software product for tradingview and we're looking to grow our community.

my understanding is top.gg is not just for bots but also discords?

[grand prism]

At the beginning of the year, the server list was removed. It is not known whether it will come back, but for now it is impossible to submit the server

[lone ether]

Please email [e-mail] to delete your account

[hybrid fossil]

Hi i want to ask the staff something but it is sort of private conversation i want to ask

[soft star]

like mod or higher up?

[hybrid fossil]

it is about the website top.gg

[grand prism]

Well, yes but some issues can be solved by a moderator, while others require help from people who are a bit higher up

[hybrid fossil]

It is something is it allowed on the list or not

[grand prism]

Then contact an active moderator, they should help you or redirect you to someone else

[hybrid fossil]

I don't want to make them mad

[soft star]

that wont happen

It’s their job to help and etc

[hybrid fossil]

@pliant mauve

[grand prism]

If it would upset the staff, I wouldn't suggest it

[waxen crest]

is this a bug in the UI? my bot has been approved for years

[soft star]

it’s going stay like that

Forever

[waxen crest]

so it's a bug

[soft star]

Nope

Not what im aware of

[grand prism]

It's just information. Everyone would think that it should disappear after a week (for example), but it will stay that way

[soft star]

^

[waxen crest]

please allow 1-3 days for your bot page to appear in search results

maybe im bad at reading

what does that mean?

[soft star]

It’s pretty much telling you your bot page is live and information on the bottom part can be ignored unless your bot is been recently approved in this case you can ignore it

[soft star]

btw only bot developers only see that message on their own bot page

[waxen crest]

my bot isn't showing up in search results at all

[hybrid fossil]

so who can i message

[soft star]

What your bot name i can try searching it

[soft star]

online moderator

[waxen crest]

we aren't allowed to advertise i dont think

[hybrid fossil]

i did ping comsic

[soft star]

it’s for support it’s fine

[waxen crest]

it's in my pfp

[soft star]

Is it teamup?

[waxen crest]

yea

[waxen crest]

that's not it

it's two words

[soft star]

Ah

Yeah it not showing up

Im not sure if mods can fix this and xiuh isn’t topgg employee anymore i only can suggest you to email support [e-mail]

[waxen crest]

thanks, i'll email them

[soft star]

You’re welcome

@hybrid fossil try dmming them sometimes mods are afk and mostly they will check dms first

[hybrid fossil]

i did

what about community managers

[waxen crest]

oh, thanks!

double thanks

im confuse, dont worry

[soft star]

Xiuh just had surgery so she’s afk currently and idk about marco

[soft star]

You’re welcome

[hybrid fossil]

may i dm them or dont u know

[soft star]

just for now try dm online moderator

[pliant mauve]

-bgimage @hybrid fossil try this

[wild stone]

@hybrid fossil

The bot page background link is currently broken. We suggest you use CSS for the time being!

Add the following code to your bot description:

<style>
body {
 background: url("INSERT_LINK_HERE");
}
</style>

[sturdy swan]

💀

[stuck nimbus]

Why is my bot not there?

[soft star]

it’s google indexes, it will take while

Or

@stuck nimbus

you deleted it

[sturdy swan]

@lone ether what the hell its not clone of krypton i can prove

let me resubmit from main account

[lone ether]

ok

what clone is it?

alr dm me please

[sturdy swan]

okh

[fair hound]

i don't know why this is showin 3 servers

sometimes it shows right servers

but sometimes it just shows 3

no any other number

[wild stone]

@fair hound

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

[lone ether]

wait

wrong tag sorry

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[fair hound]

wa

[lone ether]

check the documentation

[fair hound]

k

[fair hound]

it's not the issue

i mean my setup is right

[barren tusk]

Then your code is wrong

[fair hound]

it was workin back then though

[lone ether]

you can try sharing your code in #development and see if anyone can help you out

[fair hound]

sure

[grand prism]

If you have a test version of the bot, it would be worth checking whether you are not sending a request to top.gg there

Several people have already had such a case

3 servers looks a lot like a test bot

[terse umbra]

hello i will authenticate for my discord bot but i don't know the requirements example how old do i have to be

[lone ether]

hello that's not something we can help you with, best to ask discord support or read their articles online

[terse umbra]

I read the articles but couldn't find anything specific

[lone ether]

okay i guess best to email them

they'll be able to provide you with proper info

[soft star]

To get your bot verified, you must have valid state id or passport and you must be over 16

[terse umbra]

What information does it ask me for during verification, for example, the front of my ID card, the back of the selfie @soft star

[terse umbra]

okay thanks

[red glade]

@lone ether hello. One time you helped me if you remember. Can u check your dm? about someone is privated messaged me

[lone ether]

yeah you can just wait for a reply no need to ping again i usually reply fast anyways

[soft star]

yup

[terse umbra]

Is there a need for a selfie, my friend said I don't@soft star

[lone ether]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[terse umbra]

Do you have any information on how to become a bot reviewer?

[gloomy shell]

We have apps open when we need new BRs 🙂

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Applications are currently: closed
We open applications when we need more Bot Reviewers. Please keep an eye on #announcements for applications!

[terse umbra]

okey thanks

[soft star]

Luca verified when?? @gloomy shell

[gloomy shell]

never

[supple mica]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[soft star]

[snow shell]

so, when they said it used perms it didn't need does that just mean i can't use reactions for the command (idk if this is support question or dev question) #mod-logs message

[lone ether]

"your bot has a command that requires manage messages" - help command shouldn't require any permission

[snow shell]

uses reactions to navigate so i gotta make it use buttons intead got it

[lone ether]

you can still use reactions

[snow shell]

yea but less clean

[gloomy shell]

but it isnt necessary

you can't require it

if you have it, you can use it, but you can't make your command not work if its not given

[fleet geode]

how do i add a video onto the bot page

it js says "Sorry
We’re having a little trouble."

[barren tusk]

iirc you can use an iframe to a video

I know iframes are supported as of my latest knowledge

[sturdy swan]

i cant able to do authorise my id

why?

somthing happen on top.gg site

[sturdy swan]

Hi

[barren tusk]

What is the error you are facing

[sturdy swan]

When i do on login my id on top.gg site

The Authorise option not working.

[barren tusk]

What is it saying

[sturdy swan]

clicking on authorise

still same butthon is not working.
when i click on authorise

take buffering

and says authorise

agiain bufferiing

then again says authorise

Please help me

[sterile parcel]

Hello, seems like Authorization broke or something?
Trying to login/authorize trough discord -> Clicking "Authorize" button -> Does nothing.
Could be discords fault? (Image of the response gotten after clicking button)

[sturdy swan]

then what i wanna to do?

[prisma phoenix]

Seems like a discord auth issue

Happening to me as well, can't login with discord

[stuck nimbus]

I have 2 bots, one was test, this one is permanent. The test one was always displayed first in the list and it was added, but currently no tests are conducted and that bot just confuses people. Google indexing cannot be influenced in any way?

[grand prism]

Nope, top.gg has absolutely no influence on how Google indexing works

[warm kernel]

i can't approve or cancel this one :(( what should i do?

[grand prism]

It's Discord's issue

https://github.com/discord/discord-api-docs/issues/7064

[warm kernel]

how long does it fixed?

[grand prism]

Nobody has a clue, Discord is apparently already dealing with it

[warm kernel]

ty btw

[hushed stump]

having same issue lol. i came to the right place.

[barren tusk]

Fixed according to discord

[grand prism]

Everything should be working now

[barren tusk]

You guys are able to now login

[sturdy swan]

yup

[graceful remnant]

Hii

Pls help me

I cant vote

@lethal bolt

@fluid birch

[soft star]

try different web brower

[wintry totem]

Why i see it

On pc

@cyan palm@lethal bolt@fluid birch

[fluid birch]

Try another browser or clear cache

Also no need to ping mods like that. We're actively checking this channel

[unique elm]

why am i unable to reply to reviews left on my bots page? i click submit and nothing ever goes through

This has been this way for months.

[lone ether]

reviews are still broken

they'll be fixed in the next update probably

[unique elm]

mm

[violet palm]

How do i get my bot to update its bot page

Or if my bot was kicked

[fluid birch]

you want to update it's pfp?

[violet palm]

yes

[wild stone]

@violet palm

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[lone ether]

bro died after asking

[fluid birch]

bro responded an hour after without replying

[lone ether]

oh

woops

[violet palm]

LMAO still

it still no wrokie

[lone ether]

I don't see any edits from you in logs

Follow both steps

[violet palm]

I did tho

[lone ether]

No you didn't

If you did, it'd show up in #logs

You'd get pinged there

[violet palm]

How are you going to tell me i didnt 😢

I know but i clkicked it

[lone ether]

Add a space in your long description then save

[violet palm]

yes

[lone ether]

See now it worked

[violet palm]

O ok that helped

[lone ether]

[violet palm]

I did click bot lil buton tingies

Thank you :)

[lone ether]

Nws

[violet palm]

👍

[forest matrix]

Why can't i remove my bot?

https://top.gg/servers/1268643236579250297

https://top.gg/bot/1268643236579250297

woops

[soft star]

Make sure your ad blocker is off

[lone ether]

https://top.gg/bot/1268643236579250297/delete

click on that, type DELETE then click trash icon. make sure to have ad blockers off

[floral fossil]

-apps

[light rain]

-apps

[wild stone]

@floral fossil

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Applications are currently: closed
We open applications when we need more Bot Reviewers. Please keep an eye on #announcements for applications!

[floral fossil]

thanks!

[manic sail]

when votes gona do what they did before

[grand prism]

You mean like reset?

[quartz mauve]

how long does it normally take for teams to update the members

[shell inlet]

the team member you added should accept their invitation

[lone ether]

votes reset every month

[manic sail]

Not that

Announcements said topgg discontinued vote credits but they gonna add something else soon

I don't see the something else

[gloomy shell]

I dont think we ever mentioned adding something else other than credits

[grand prism]

I think he confused "voting and vote rewards improvements"

That's the only thing that seems similar in this message

[somber hearth]

Hello hello, where do I report this? Submit bot button isn't working.

[lone ether]

heya can you try again please?

[wild stone]

Please make sure you have filled out these required fields:

• Headline (short, catchy phrase about your bot)
• Long description (what your bot is about, its commands, etc)
• Prefix (., /, t!, owo, etc)
• Categories (tags that best represent your bot)

If you still can't submit your bot:

• Copy your long description, reload the page, paste it back in and fill out all the details, then try again.
• Clear your cache and try again.
• Try another browser.
• Make sure your ad blockers/VPNs are off and try again.

[somber hearth]

Mhm, working

[lone ether]

alr nice

[somber hearth]

Not sure if its cuz I added prefix or not though

[lone ether]

yeah you can't leave prefix blank

it's a required field

[somber hearth]

Cuz as I saw from the requests, it was all red 👀

[somber hearth]

Oh, I see. Cuz it doesnt appear as one

I think?

[lone ether]

"required" is all the way at the top

it's small

it's fixed in topgg beta

[somber hearth]

Hmm alright

Anyways, can I have bot developer role? I have an approved bot that was approved before I joined

#logs message

Here

@lone ether turns out you were the one to approve it as well :P

[lone ether]

@zinc oracle heya if you're free could you role them above

[somber hearth]

Ty :)

[somber hearth]

guys, what are shards?

[sturdy swan]

https://discord.com/developers/docs/topics/gateway#sharding (not top.gg related)

[somber hearth]

geez...

Guess that's a feature me problem 😅

[night zealot]

Welcome to the world of sharding

[heady hatch]

yo how do i change my bot's name in top.gg?

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[ocean cloak]

Hello, when I try to vote a bot but it never counts in and when I refresh it asks me to vote again

[lone ether]

1. are you logged in the correct account
2. are you voting for the correct bot
3. can you share screenshots please

[ocean cloak]

after refreshing the page

[lone ether]

can you try in incognito please

[ocean cloak]

still same issue

[lone ether]

try ctrl + f5 then vote again @ocean cloak

[ocean cloak]

no luck

[lone ether]

what bot is this?

[ocean cloak]

birthday bot

but it does the same thing for any bot

[lone ether]

can you log out and log back in please

what browser are you using?

[ocean cloak]

Chrome

[ocean cloak]

tried, even tried deleting the account

[light rain]

Do you have vpn/proxy on in the backgrounds?

[ocean cloak]

nope

[light rain]

Delating Would not help in this situation

[lone ether]

can you try in another browser please

@ocean cloak try following these steps

[tawdry pawn]

@lone ether hello
Unfortunately, my main account has been suspended and I had to continue on this account, I wanted to know if it is possible to transfer my ownership on the site to this account?

[lone ether]

hello, please dm an online moderator, they will help you with the transfer process

[tawdry pawn]

Ok ty

[north spruce]

DM isn't allowed?

[fluid rapids]

One message removed from a suspended account.

[stone ginkgo]

why not send

[silent verge]

hi! i can’t login on top.gg to vote, for days. whenever i try to login, it re-directs me to the website of discord to login over and over again.

[wild stone]

@stone ginkgo

Please make sure you have filled out these required fields:

• Headline (short, catchy phrase about your bot)
• Long description (what your bot is about, its commands, etc)
• Prefix (., /, t!, owo, etc)
• Categories (tags that best represent your bot)

If you still can't submit your bot:

• Copy your long description, reload the page, paste it back in and fill out all the details, then try again.
• Clear your cache and try again.
• Try another browser.
• Make sure your ad blockers/VPNs are off and try again.

[lone ether]

can you log on discord web first

[silent verge]

web as in on a browser?

[lone ether]

yes

@silent vergetry on a browser (chrome/firefox/etc) probably not brave as that has issues

then try log on top.gg

[silent verge]

the issue is on the discord app on my phone, however on my pc it works perfectly fine

[lone ether]

what browser are you using on phone

[silent verge]

safari

[lone ether]

did you log on discord in safari

[silent verge]

yes, i’m logged in

[lone ether]

do you use ad blockers or vpn

turn them off if you do

then clear safari cache

[silent verge]

no, but clearing the cache worked. thank you!

[lone ether]

np

[ocean cloak]

Oki

[lone ether]

ping me if you still have the issue

[ocean cloak]

tried in another browser and it worked

[unique vector]

heelo

[north spruce]

This exists example localhost:3000?

[lethal loom]

Hi! Does someone know why does my old discord server is still showing up on my Top.GG profile? When I click on the edit button to delete it, it gives me the 404 error. Is it possible to delete it, since Top.GG stopped the servers list?

[grand prism]

You can probably safely refer to this message. I think it's the same case

#support message

[lethal loom]

I'll try, thank you!

[barren tusk]

it can't be localhost as far as I remember

[north spruce]

And ipAddress:port?

[barren tusk]

That one I am not sure about, I havent tested an IP + Port myself, you will have to wait for someone else to respond to answer that one or test yourself

[chrome vortex]

hello, i missed click and made a bid. how can i cancel it?

[tawdry pawn]

@lone ether Your moderators don't answer my DM 💀

[light rain]

how long ago did u dm?

[tawdry pawn]

17 hours ago

[lone ether]

wait up to 2 days

they have lives

[lone ether]

#auctions-tickets

[tawdry pawn]

OK
Can I delete comments for my bot on top.gg?

[lone ether]

you can report them

if they break our guidelines, moderators will remove them

[chrome vortex]

The bid will end tomorrow and they are available by mondays

[cobalt sleet]

If you're running your bot on your PC you need to make this your PC's external IP and the port you have open for it (replace localhost with your external IP). You'll probably need to open the port you want to use on your router and forward it to your PC

[lone ether]

#auctions-faq message

[north spruce]

I'm using mobile & Termux app and this is online

[lyric tapir]

Do Top.gg webhook feature supporting discord webhooks?

[barren tusk]

No

[lyric tapir]

Hm bad okay

Then im unable to fetch votes with this

[stoic socket]

you can use https://webhook-topgg.com

[cobalt sleet]

Not officially but this third-party tool exists https://webhook-topgg.com/

Oh snap

[stoic socket]

[cobalt sleet]

That probably won't work

[lyric tapir]

Oh thats cool thank you

[north spruce]

You mean: "Connect Timeout Error"?

[narrow cape]

I'm about to set up voting for my bot but I'm not sure if I'm allowed to do that reading through the voting guidelines. I want to enable users to vote for my bot and choose a server in favor of which they're voting. So if they choose server A, every time they vote, that server gets a point. And when they get enough points they get an additional channel in that server. So, can I do that?

[shell inlet]

yes

[narrow cape]

It almost seems like you're making fun of me with that nickname

Thanks for your approval

[candid totem]

Hi

I need help

[shell inlet]

with what?

[spiral raven]

Hello top.gg team, I applied to top gg with my Arvion bot. I would like to know the result of my application.

[grand prism]

#mod-logs message

[spiral raven]

Thankyu

[clear raft]

Are there any plans to add a separate button for user app install link?

[candid totem]

Adding a bot to my server

[shell inlet]

oh

your server

[candid totem]

It's just for my clan

All I need is a leaderboard

[shell inlet]

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[candid totem]

Cuz when I deployed

Is said need perms

[shell inlet]

we doni't provide external bot support

you can reach out to them in their support server

[candid totem]

Oh

🤧

Can you maybe join my server and just deploy

[shell inlet]

no

[candid totem]

Kk

Which bot does leader board

Custom

[shell inlet]

you can try searching the keyword leaderboard in the search and do some research

[lone ether]

no news about it so far. it's in discussion afaik

[shell inlet]

Hopefully we will have something soon, no eta

[clear raft]

Oh ok cook

[spark nebula]

So I've changed my bots profile picture via the dev portal. Will it update on top.gg eventually or is it stuck with the one it was approved with just wondering?

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[spark nebula]

Awesome

[deep shale]

refreshed it, still doesnt work

[grand prism]

You also need to edit and save the page (step 2)

[deep shale]

Right!

it works now tysm!

[grand prism]

You're welcome

[deep shale]

I need help again

about the slash cmds

the bot pfp still wont refresh

the same pfp is still there

[waxen dune]

i am applying for a new bot on top.gg but there is a section where i need to enter top.gg server id but i am unable to add my server on top.gg

[grand prism]

You can leave it blank

It's optional field iirc

[lone ether]

Servers are no longer a thing on top.gg so leave it blank

[lone ether]

Try ctrl + f5

[lone ether]

And follow the 2 steps here, make sure to add a space in your long description when you go to edit

[carmine nymph]

@lone ether the reason my bot didn't respond is because it didn't have the correct permissions in the server it needs embed perms, image perms and information perms

[grand prism]

Explain this to her in private messages

[carmine nymph]

Why for no response :/

[light rain]

We do give bot embed and img perms and bot can see the history

[quartz monolith]

safety filter toggle & delete bot popups disappear right after appearing and i have to reload the site to be able to, well, see it disappearing again after pressing the button(s)
what do

vid: https://zipline.norowa.dev/u/FNP26A.mp4

[grand prism]

Do you have any adblock, VPN or proxy enabled?

[quartz monolith]

nvm got it, yeah

thanks tho

[grand prism]

🫡

[lone ether]

I reply to all dms if they're worth replying to

You can see my banner as guidance on what I don't reply to

[terse marlin]

Is this bot vote-botting? I can't be sure but the graph doesn't look correct to me.

It doesn't make sense to get 30 votes one day and then 200 votes another. Even accounting for the double weekend bonus, it still doesn't add up

And regardless, the path should be a relatively straight line as far as I can tell, not something as bumpy as this

[barren tusk]

Depends really

Just because your bot is used doesn't mean people will vote for it constantly

Some big bots have thousands of servers yet only get at most 2/4th that in votes if even

If you suspect it of breaking the rules though, you can report it on the site and a mod will look into it when they can.

Also, is that even a top.gg graph, I haven't seen that before

[grand prism]

It's dblstatistics

[terse marlin]

Yep, dblstatistics

[ivory atlas]

the site is aIways stuck at human verification and Ioads forever without any progress, it has been on for 3days now

[lone ether]

can you try clearing your cache

try everything here and see if it's fixed #support message

[cobalt stream]

i have a question https://prnt.sc/p4OIc3kRfRx-

i bidded multiple tags of same category, example: TTS tag 1, TTS tag 2

will it be shown in both together or it's like made well and it shows once at a time

[gloomy shell]

It depends on how many people are in front of you getting impressions

Yes there's a chance they're shown together, or not

[cobalt stream]

okey.. at least is not synchronized

[modest cape]

is the server count, counting how many servers who invited the bot is?

[sturdy swan]

Hello, I recently took over ownership of a bot on the developer portal and noticed that this bot is registered on top.gg by its previous owner. How can I reclaim ownership of this bot on top.gg? I no longer have contact with the previous owner.

<@&817055174613794826>

[gloomy shell]

-ownershiptransfer

[wild stone]

I need to transfer ownership of my Top.gg Bot page to another account!

First, see if you are able to use our Teams Feature. This is preferred over any other method of page ownership transfer.

If you aren't able to use Teams because:
The account that owns the bot is inaccessible
The account that owns the bot is no longer part of the team for the bot and will not cooperate to transfer the page

Then you can follow the instructions in our Ownership Transfer Support Article.

[gloomy shell]

read through this and follow the instructions in the support article linked 🙂

[sturdy swan]

thx

[barren tusk]

It is up to the bot owner to post their server count to top.gg

[wild stone]

@modest cape

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[polar condor]

@gloomy shellhiiiii My Bot is not any clone of other bot

then also why declined

[lone ether]

please read the decline reason, it's a clone

[polar condor]

i read and see it given sone thing sooth code of GitHub but my bot is totally different

[lone ether]

please dm me

[polar condor]

done

[eager spoke]

someone ban this crypto mf

[soft star]

Ping a online moderator

[eager spoke]

( no one )

[soft star]

Then wait until one comes on

[light rain]

@fluid birch

[soft star]

I already told him on snap

[soft star]

@lethal bolt

[light rain]

You never snap.me

[soft star]

slide it to dms

[hearty anvil]

How can I add my server In top.gg website so people can vote and they get rewards by other bot's

[somber hearth]

Iirc top.gg dropped server lists a while ago?

[light rain]

-servers

[wild stone]

@hearty anvil

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

[hearty anvil]

Means no one able to add it there ? And old servers removed ?

Ok I read Announcement thx

[ebon mirage]

Hello, did anyone know how to remove a bot from top.gg ?

[lone ether]

Click delete under creator controls on your bot page

Alternatively, click this: https://top.gg/bot/BOT_ID/delete

Replace BOT_ID with your bot's ID

[wild stone]

To delete your bot from the site:

Head over to your bot's main page at https://top.gg/bot/BOT_ID. Replace BOT_ID with your bot's ID.
Scroll down to Creator Controls and click Delete. Then enter DELETE in the box and click the trash icon.

You can also go to https://top.gg/bot/BOT_ID/delete to skip the step above.

Note: If the pop up box closes when you click on it, please turn off any ad blockers and try again.

[lone ether]

Nice

[ebon mirage]

Ok thanks

[quartz monolith]

is it possible to request a bot's page deletion from here? i cant delete it, nor edit actually, gives a 403, altho im the owner
p.s. already created a support ticket @ support.top.gg but no response (been a day)

[gloomy shell]

is yours the one where you requested the deletion of a team as well?

[quartz monolith]

yeah, the team got deleted and now i cant edit nor delete the bot (altho i did try before deleting the bot)

https://cdn.discordapp.com/emojis/1003764774821175407.webp?size=48

[gloomy shell]

I usually do tickets in the evening, I saw yours last night but I needed to ask a dev about the team issue. I will respond to your ticket this evening

in about ~8 hours

[quartz monolith]

oge no problems, i may have just lost patience a lil, sorry

thank you

[radiant heron]

why i can't add any servers to top.gg?

when i click add server it redirects to top.gg

😃

[grand prism]

The server list has been discontinued

[rocky quail]

I submitted a new bot request last night and i was able to see the request on my profile overview page but now its gone. No idea why

[sturdy swan]

because it was declined

[wild stone]

@rocky quail

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[deep shale]

hey, how do I have this kind of link on my bot?

[lone ether]

Wrong channel to ask in, try #general

But afaik that's only available for user apps nvm

[grand prism]

I think this is a link from the app directory

[deep shale]

I dont get it, it says support?

[grand prism]

Support related to top.gg

[lone ether]

o

Didn't know people use that

[deep shale]

ohhh my bad

[pine cedar]

Yo I need help <@&817055174613794826>

[light rain]

For?

[pine cedar]

I need help appealing for a game

[pine cedar]

^

[light rain]

What do you mean by that?

[amber aspen]

Anyone able to help explain the discrepancy between the "Analyze" data and my landing page data?

As you can see there are 100s of clicks through to the page, but if I check our landing page data, there are 0 views for August 13th.

[odd kite]

When I click the edit bot option, this appears. What do I have to do?

[lone ether]

Can you try ctrl + f5

[lone ether]

Please ask in #auctions-support

[odd kite]

nothing

[lone ether]

@pliant mauve @lethal bolt any of you available?

[lone ether]

Can you send your bot page link

[odd kite]

here?

[lone ether]

Yes

[odd kite]

https://top.gg/bot/1263044891949404190

[lone ether]

I'll ping you once it's fixed

[odd kite]

thanks

[light rain]

Should be fixed

[odd kite]

i see, thanks so much

[red otter]

hi i have a question

How i can get API?

<@&817055174613794826>

Api key

Sorry for my bad eng, im spanish

[hard thorn]

what api?

[red otter]

Top.gg Api key

[hard thorn]

#topgg-api

[red otter]

okay thanks

[grand prism]

Top.gg API token is located in the Webhooks tab iirc

[tiny hazel]

Hello! I am wondering why it says my bot is in 0 servers on top.gg? This problem is also happening on other bot listing websites. So what is happening?

<@&817055174613794826>

[grand prism]

For this number to be displayed correctly, you need to send top.gg the number of servers your bot is on via API

[tiny hazel]

ohhhhh

Thanks

[rigid frost]

I am having trouble voting
Is the site working fine ?

Its stuck on this

tried reloading and tried once with mobile too still facing the issue

Worked on Mobile but its still stuck in laptop smh

[lone ether]

try ctrl + f5

[median tangle]

Hello, I need help

I don't know how to speak English, but I'll try to write what I can.

I can't vote because it gives an error, could someone help me?

[pure forge]

Its necessary to have command for my bot to be listed on top.gg ? For the moment, I have only a web app, no command

[grand prism]

It depends on how your bot works

[lone ether]

Please clear your browser cache and try again

[cobalt stream]

not possible just for this time to remove some of my bids? ..

https://prnt.sc/THc8qipbDlig
https://prnt.sc/fHmWUiPMZj6I

i would love to not skip the week to advertise my server

[lone ether]

Please head over to #auctions-support for auction related support. If you want a bid removed I suggest opening a ticket.

[dusty finch]

@light rain @next kestrel heyy u guys added one of my bot for verification and then kicked it
but there is no answer from your side
like it wasnt approved or declined

[light rain]

That means your bot havent been review/have not finish review

[tiny hazel]

<@&817055174613794826> is dblpy outdated bc it aint working for me

[lone ether]

Please don't ping the support team

[tiny hazel]

then why do we have perms to?

[grand prism]

Because this is the support team responsible for the auctions iirc

[lone ether]

It's for urgent queries

[lone ether]

Yours isn't very urgent

[light rain]

Becouse they are support team for auction

[lone ether]

[median tangle]

Okay, thanks.

[lone ether]

np

[hard thorn]

Hi,

how could i apply for site translator?

[lone ether]

please read through the pinned messages in #site-translators

[untold bear]

I can't vote

Its stuck here

[lone ether]

try clearing your cache please

[untold bear]

Ohh ty

[lone ether]

np

[turbid echo]

um hello? i have a question, what permission should the "warn" command of my bot require?

[pseudo heart]

next time #development

[turbid echo]

i didnt see it, mb

[left zenith]

1.1K,1.3k > 1.5k? what a glitch

🥺 .

[halcyon seal]

Anyone. Need help. I'm giving vote. But any of my voting tickets are adding in my account. Any solution??

[lone ether]

You voted on the bot and it didn't give you rewards in the bot?

I'm not sure I'm understanding it correctly if you could elaborate please

[halcyon seal]

Yeah

[halcyon seal]

Can you help me?

[feral plover]

Is there a place to see user apps?

[lone ether]

Not yet no

[lone ether]

Is the vote going through on the website?

Do you see "thanks for voting" there?

[feral plover]

It could be nice if they had added just a tag xD

[floral pagoda]

We don’t fully support them yet

[feral plover]

Fair

[floral pagoda]

Requires some rewriting and new guidelines, but we’ll get there

[feral plover]

But does anybody know any useful user apps? Because I would like to see what great ideas people have come up with 🙂

[lone ether]

You'll have to ask in #general ^-^

[feral plover]

👍

[halcyon seal]

Yeah and when go for vate then they tell me that you have already vote

[lone ether]

Okay so if the vote went thru on our website, then it's the issue of bot that you're voting for

The vote went thru on the website and if you're not receiving the rewards, you'll have to contact the bot's support

[light rain]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[light rain]

@halcyon seal

[halcyon seal]

Okh lemme try

[gusty crown]

i can't get past the verification system, it keeps saying "Error Refresh Page" but works with a vpn

someone can help?

[pseudo heart]

clear browser cache

use a different browser

turn off all vpns/adblockers

try again

[fiery oriole]

Hi, discovery servers removed from topgg?

[lone ether]

-servers

[wild stone]

@fiery oriole

Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message

[fiery oriole]

So I want to do servers discovery not bots in my bot, is this against your policies?

[lone ether]

read the embed above please

[fiery oriole]

I have read, But I did not find an answer to my question

[lone ether]

https://files.zobs.dev/f/oyrB2OX70

im not sure what you mean by "discovery servers"

[fiery oriole]

I understand that it has been removed, But I mean I want to do discovery servers in my bot website

is this against policies?

[lone ether]

yes

[lone ether]

it's considered as a competitor to top.gg

[fiery oriole]

but discovery servers not bots

[lone ether]

your bot website also has bots?

that's still against our guidelines

[gloomy shell]

Because we hope to eventually bring back our server list, any other server lists are still considered competitors.

so therefore not allowed

[fiery oriole]

only servers

[fiery oriole]

hmmm, ok

[frigid widget]

i want to make my bot private is it possible to remove invite link and still have bot page live

[light rain]

Keep in mind that When we invited and your bot is private, we would decline it

[frigid widget]

welp whare can i remove bot page then

@light rain i want to remove my bot page whare is the option to remove

[wild stone]

@frigid widget

To delete your bot from the site:

Head over to your bot's main page at https://top.gg/bot/BOT_ID. Replace BOT_ID with your bot's ID.
Scroll down to Creator Controls and click Delete. Then enter DELETE in the box and click the trash icon.

You can also go to https://top.gg/bot/BOT_ID/delete to skip the step above.

Note: If the pop up box closes when you click on it, please turn off any ad blockers and try again.

[modest cape]

why it doesnt show anything?

[grand prism]

Because in this tab there was previously a button to collect vote credits. Unfortunately, they were deleted so this tab has been empty since then

[lone ether]

-refreshdata @red glade

[wild stone]

@red glade

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[red glade]

thanks a lot

[pine cedar]

Yo i I need help applying for a game Can someone help me? <@&817055174613794826>

[junior pecan]

@pine cedar

[pine cedar]

It says link has expired

[junior pecan]

WAIT

[pine cedar]

Ight

[pine cedar]

I got in now it keep saying sum bout a ticket and I click on one and it keep say sum bout and error

[supple mica]

@junior pecan

can you give me assistance

-b @junior pecan support scam

[wild stone]

kirilfosfor4915#0 was successfully banned.

[sturdy swan]

Is there any dev mode in the API? I don't want people to see a verified Discord bot showing with1 server on the site

and I wanna test my code before putting it in production

[fluid rapids]

One message removed from a suspended account.

[sturdy swan]

Ah

The next version of the bot is set to release at 2024/08/31 so I am going to just spoof what I'm sending to the server for now

[fluid rapids]

One message removed from a suspended account.

[sturdy swan]

I know there's 82 servers because Discord says it in dev panel so I'll send that number

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[sturdy swan]

I'm just going to send the current approximate value from Discord dev panel and it won't update until next month which really doesn't matter

[fluid rapids]

One message removed from a suspended account.

[quartz monolith]

hey, i have a ticket #419554 @support.top.gg, latest response was 4 days ago
so just bumping here and also asking just for the sake of it
can i request bot deletion from here? i cannot access (edit) it even though im the owner (other owner/creator cant access it either)
bot id: 695588314765459488

[deft crane]

im preparing to add my new bot to top.gg but it says its not public when it is public

[lone ether]

I'll request it

[quartz monolith]

tysm!

[deft crane]

any idea what broke for me

[lone ether]

When did you make it public

[deft crane]

about 6 hours ago

[lone ether]

Did you try clearing cache

Ctrl + f5

[deft crane]

was bout to ask how

still says it

[lone ether]

Try again in another browser

Or incognito

Which browser are you using?

[deft crane]

chrome

[lone ether]

Try incognito first