#support
1 messages ยท Page 91 of 1
-submitbot
Please check my unban appeal ๐ฆ
the error still comes
Any moderator or manager?
What's the banned user ID?
Well i am the friend of that guy he who got banned
what's the banned user's ID
Wait let me get.
1081541956557099208
tell your friend they have to be patient
He saying he has been patient for like 5 months and he keep getting same reply from mail
hi
if his appeal keeps getting denied, there's nothing we can do
the error is still comming
what error?
Wait let me ask him for that reply which he getting
this error
try the solutions in the pinned message please
We did not. As mentioned, our appeal process will take up to 3 weeks.
โ
Thank you for partaking in the appeals process and your patience. Unfortunately, after careful deliberation with our team, we feel it's in the best interest of the community and our site to keep your ban/mute in place.
Please note appeals have a 1 month cooldown - you can re-appeal in 1 month. Thank you for your understanding.
Kind Regards,
Marco
This reply heโs getting
Yeah, their appeals are getting denied.
what channel
Oh can u tell the reason?
@proud basin
Uhm
the reason is in the email
"we feel it's in the best interest of the community and our site to keep your ban/mute in place"
How he can get unbanned ?
As he trying from months
write a better appeal or wait long enough that our mods think theyve been punished enough
Ok thanks!
or use a another discord account for login @odd sundial
?
Login what
ban evading is against our TOS
and will get both accounts banned, for longer
with less chance of appeal
ok sorry
๐
hey, it will be a problem, I can't access the old acc because of the ban on the old dc account, so I would like to request deletion
Ban from what?
I request you to have some patience. Iโve seen your dms. Iโm busy at the moment and will get back to you. Thereโs no reason to be pinging us everywhere you possibly can.
dis.
You will have to contact an online moderator and prove ownership of the bot so they can delete it off top.gg
idk why but i am not able to update my bot server stats and shard count
it just got stuck on 1 stats
i'd show your posting code in #topgg-api and someone can try to help you when theyre available
How can I change my bot's image? I changed it on discord but I don't know how to change it on the website.
You need to click the "refresh data" button and then edit and save your page
Thank you, I clicked and now I will wait to see if it changes.
you should get a ping in #logs after you edit the bot
then you'll know it worked
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
๐ก Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
Okay, I'll try again. Thanks
It worked thank you.
nw
#topgg-api Hello, excuse my English. I am having a problem with error number 404. I am asking the bot for the link to the robot to configure my server, but I am not allowed, and it tells me "We couldn't find this link."
"Okay, but to whom should I request help in this channel? Excuse me and thank you."
You won't be getting support for any server listing. It no longer exists
"Well, thank you very much and have a good day."
Why does my bot's votes not reset on the first of the month sometimes?
It resets once you get a new vote
so if you dont get a new vote until the 2nd then it wont update until the 2nd
Got it thanks
Is that visually or also on the backend?
pretty sure its just visually but im not 100 percent sure
Bug feature
@lone ether @wind quest @light rain So I pinged you because I am having problem with my bot reviews, it rejected every times so I contact with support team with ticket and they told me that I have to join the server and tell bot reviewers to review my bot. So can you pls review my bot.
Search your bot's ID in #mod-logs to see why it's being rejected so many times and fix the issues. Make sure to read the bot guidelines as well if you haven't as your bot needs to comply with every rule we have
We don't review bots on priority, as there is a queue so you will have to re-submit the bot after you make the required changes
....dont ping all of us
It's ight they most likely didn't know who to ping
It's says the bot is unmodified an dthey can accept clone unmodified bot and my bot in not a clone bot and its modified too.
Dm the one that decline it and explain it to them
Your bot is a shapes clone, those aren't modified
Ah shapes
Bro, it's modified and made by me from discord developer portal and shape,inc
Shape inc is a clone, we don't allow bots from there
Unless you modify it
We have had conversation about it already with the shapes developers and told them we won't accept their bots on the site unless they're modified - instructions can be found on your decline reason
I modified it already
Tldr, shapes.Inc bot Can not be modefied
If not, you can read this.
IMPORTANT: Read through this to see what's a clone and what features you need to add.
Modifying shapes clones isn't modifying at all, you're just changing the name and how the AI functions. It's not changing features.
As to modefied shapes clone
You need to have access to the codebase of shapes
So, if I add new commands then it would be modified
New features too
Note: it need to be costum code
As in you create it inside your bot code base
@molten bane
Dont make it into multiple instance
Ok,
I have modified the bot and if you don't accept it then I am going to add bad reviews
๐
discordbotlist.com is better
Well, I hope you enjoy them :)
If your bot doesn't follow our guidelines, it's on you to fix it, not us
We're only making sure your bot follows our guidelines before it can be listed
If not, enjoy discord bot list ^-^
Idc
The UI in discordbotlist is horrendous
Let's keep this channel support specific :)
Very true. This is my bot invite referral sources for the last 12h. 0 servers added from discordbotlist.com (to be fair, I have ads running on Top.gg atm so it's at 2x the normal rate). There are no actual alternatives to Top.gg. I've also paid for ads on discordbotlist.com before and they also suck 
Let's keep this channel support specific :)
๐
is the reply to reviews supposed to work?
It's bugged right now
How to get this type of referring url
https://top.gg/bot/<bot_id>?s=<code>
if you want to include custom query parameters, you can do it.
When receiving the vote webhook payload from top.gg, you can access it via the query property on the request body
see https://docs.top.gg/docs/Resources/webhooks#bot-webhooks for more info
Webhook integration for receiving vote data
but that's only for votes
wait
look at this
https://top.gg/bot/1248903655978172507/vote
it's normal
https://top.gg/bot/1089504577734311976?s=08fcf1e863c02
what about this
any sort of external auth?
nope, passing a query param on the main page of a bot does nothing
it only works for votes
nope
oh
my bot just surpassed 1000 servers (1006), but the dev portal has been stuck at 1000. anyone know why?
This is not a strictly top.gg question but if you mean discord.dev portal then the "server count" information is an approximate number
its been spot on until i broke 1000, just thought id ask here since you guys probably have been doing this longer than me
perhaps the approx number starts once you hit 1k
because for people iwth 120k+ servers it would be bouncing up and down
very true
My bot was approved, I deleted my bot from your site to update its name, rearranged it and applied with its new name. I would appreciate it if you confirm as soon as possible. My bot's ID is "776864877678821427"
I'm waiting for your approval, so my projects may be delayed. Thank you in advance, good luck.
You don't need to remove the bot from the website to update its name + keep in mind that the reviews will remain because they are assigned to the bot ID
Hello. As mentioned above, you can follow the guide below to update your applications profile next time.
As for the review process, the application will be reviewed again like it was reviewed last time, to ensure the quality and sustainability.
If you have any questions, feel free to reach out to any staff member.
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
๐ก Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
is there an enpoint to check the current amount of votes?
If you mean the number of votes the bot has, then yes. There is points and monthlyPoints property
Also #topgg-api for questions about top.gg API 
How do I add the support server?
@lone ether
Hello, good luck. You said that my bot is a copy of "erensi bot" and its content has not been updated. There is only prefix similarity. It has nothing to do with any features or appearance of my bot and is not a copy. I would be happy if you review it.
If the problem is in the prefix, I can change it.
What is this triangle on my bot?
upvotes
Ok, thnks
Dm her + we dont cake about the prefix being the same
you should see this field when you click "edit" on your bot page https://files.zobs.dev/f/oybsgjm86
you can add the invite there 
I meant the field above that
Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message
Ah thank you
I cannot get the quod bot to download a community deck. It keeps saying I need to vote and I have but still wonโt let me.
-wrongserver
@foggy patio
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Oh crap. Iโm sorry.
no problem
unable to vote discord bots something wrong with the site or is it my end?
yes
does it give an error?
try the steps in the latest pinned message
ok i will get back to you
thank you it finally worked
change browser and use incognito with a new login
is there a way to make tickets? i have a problem and i wanna talk to mods privatelu
my alternate account was recently hacked and the hacker is repeatedly leaving false reviews, i want my account to be blacklisted from sending reviews
account: staticsstuff
hello! do you have access to the top.gg page at all?
i probably do
if you do, then you can delete the page and resubmit it with your current account

as for the reviews, you should report them on the site, mods will take a look at them when they're free
what does that have to do with them leaving reviews
it doesn't im just being safe in case the hacked acc tries something lol
what if they remake the account?
wdym
once you request deletion its locked for 7 days
wouldnt that create the account?
i have my account
the hacked one?
then what are you concerned about?
yes
reviews :3
ok then do this
ok
you should be able to delete the reviews left on your own account
how do i setup the top gg discord bot
aren't reviews buggy
what exactly do you need?
advertise my dicord server
-servers
Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message
they may come back in the future
but they are no longer on the site for now
you'll have to look at other sites to advertise your server
hey !
is there a way to know if a user voted fo my community ?
or some APIs that I can use to verify if a user voted
Guys its bannable to use a bot invite link with a forward to the support's server?
what do you mean?
yup, head over to #topgg-api/ read the docs: https://docs.top.gg
is here any option to get support with my account verify email?
can you share a screenshot please?
i dont get my verify email what screenshot do you want?
wanted to see if you meant discord account or the top.gg account
have you checked spam folders?
i have checked all folders verivy for auctions top.gg
i have changed my discord mail and nothing works
i see, please open a #auctions-tickets
thx
np
Okay, I updated the prefix and applied again, my project is pending for you.
bot's been approved
hey
my bot is approved on the website , but we changed the bot due to some issues . can I replace the bot id by any chance ? or delete the old one
Hi, thanks for reaching out! Sadly you are not able to just swap it around, you will have to delete the bot off of top.gg and then resubmit the new one! Don't worry though queue is at a all time low, so chances are it will be back on the site within 1-2 days (at most).
hours
sadly it's quite complicated , the owner account and the bot got disabled , I can't reach both to delete it from the website ..
you approved it in like 3 hours last time :>
Ah, in that case the next step is to dm a mod with proof of ownership of the bot.
They will delete the bot for you off of top.gg
is there any mod available at the moment
dm @cyan palm
aight
bear in mind they take a day or two to get back to you cuz they are busy peoples
sure
What to fill here?
oh Ok thanks :D
Not a problem ๐
Hey, how do I report a bot?
It has a rather obscene name and information
@pliant mauve ^
The report button was getting covered by the ad for whatever reason
Reloading worked
How can I remove my bot from the TopGG listing? Clicked around and couldn't find anything ๐
From what I remember you can add /delete to your link and it will directly take you to the bot removal page
Something like that - https://top.gg/bot/your_bot_id/delete
@barren tusk
What?
Blurred the content out to prevent advertising, but see how it shows
You can generate a invite link from your bot with a redirect to a link. It is ok if someone uses as a redirect the support server?
Does review editing work?
Yeah that's been an issue for long, better to use alternative
Yes
I think so? I've seen some bots do it
Hello,
I found a bot that asks for administrator when it doesn't need it at all and its offline at the same time
how is that even allowed ?
https://top.gg/bot/930176458838642739
The bot cannot require Admin permission only during review, later you can modify the link to invite the bot as you wish
As for whether the bot is offline or not, top.gg does not remove bots that are offline
No. The bot cannot require admin to run a command successfully. Asking for admin on the invite link is allowed. Blocking a command response and asking for admin to be able to run it is not.

Hello, for some reason my votes just got resetet? Please help.
Votes reset every month
why does nothing pop up for active campaigns when i won the auction and paid
they will show up when they start showing
arent the ads live today, shouldnt they start showing
i was like 2nd or 3rd on the list, so i just have to wait? Is there a way for me the check if i did everything correctly
yeah you just have to wait
did i pay for it correctly?
looks good
ok thanks
nw
Try the steps in the latest pinned message
why am I not able to edit the Vote API settings? it just shows an empty window
How do I remove discontinued bots that I have on top gg from over 2 years ago?
As the owner you should be able to login and delete them yourself
How do i remove a discontinued bot from my profile? I'm not the owner but I'm listed as one of the owners so i can't delete it
If it is part of a team, you can leave the team :)
its not
also i just found out the delete button is not within the edit bot page, but on the bot page itself
and i was able to delete it
thanks
Ah yea
I was just about to try and ask you to visit the delete button
:D
Glad you found it :)
Hey, so I had a clearly alt account and an account that has never used my bot submit a negative review. The account is an alt for a competitors bot. How can I get this deleted as its fake?
ping on reply please
Report the review on top.gg, a mod will get to it when they can and investigate :)
alright thanks
Hey, I want to remove these servers from my account as I'm not anymore in them. How can I do it?
You'll need to make a ticket on https://support.top.gg
You will have to email support@top.gg to request to have them delete your servers
thanks
๐
my bot profile pic does not show up for some reason
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
๐ก Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
Wait
What does the console say?
Which console
I'm on mobile
Try and clear cache and try again then
I've already done it
What are you visiting/doing before this error occurs
Add a bot, I put the id, I do the next step and it displays it every time...

This is a bit out of my knowledge zone.
I shall let @lone ether or @gloomy shell handle this one
hello
Sorry I wasn't able to help, I am still learning myself :(
please try in incognito @grand cosmos
It means ?
Use an incognito tab on your browser
Ok wait
It works thank you
๐๐๐๐๐๐ ๐๐๐
๐ ๐๐ ๐ง๐ ๐ฆ
โค๏ธโค๏ธ
โฑ แตแตสณสธ หกแตแตแต แต
๐ ๐พ๐ ๐ ๐
Glad it worked, but lets keep it support related :)
You have to submit it
-addbot
Adding Your Bot To Top.gg
So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!
Click here to follow our guide!
Here guide
Hello, I wanted to ask why my bot was removed from topgg without my knowlegde.
I didnt remove it - and I got no email - could somebody check?
Which bot are you talking about?
when i try to invite a bot it says i need to verify my account first but i cant even make an account.
ah ok
@shell inlet #mod-logs message
If you have a problem, then dm them
you can ask for help in #topgg-api
thanks
np
At the beginning of every month they will reset as soon as you get your first vote (I think visually only, it resets to 0 in the back)
perfect it's so cool
so i do not have to use any percentage
thanks
4 days passed and there's still no reply :< I really need to delete it
Please dm a community manager
can you ping one for me
When they're online, usually in a couple of hours
None are online atm I'd assume they're sleeping
alright then
it doesn't work
can you try another browser please
see if the steps in the latest pinned message work
if not, try again in a couple hours
tried on chrome, firefox and the provided guide, will try later than
worked now
How to request to get my bot deleted off the site?
thanks ๐
Can we remove my bot on top gg to put it back please?
Why would you do that?
because basically I renewed my bot but on top.gg there is still the old name and not the new name of the bot
So I would like us to delete and then add it back properly
You can change the name and avatar without removing it from the website using the "refresh data" button. Then edit and save your page
eh okay I will try to search and see if I can
I can't seem to find the link that leads to the thing you're talking about
Are you the owner of this bot?
yes
Then this button should be on the main page (where the description and reviews are)
Right there
I am not that kind of thing
@grand prism Is it possible to tell me where this page is located on the top.gg site because I don't see anything corresponding to your image?
MultixBot est le meilleur bot de gestion qui sert ร modรฉrer vos serveurs.
Okay, I found it
when I refresh data it doesn't change anything
After clicking this button, you need to edit and save the page. This will force the page cache to be updated
Top.gg no longer has a server listing feature. While you still can do so through auctions and list it as a product, that is a paid option.
Oh ok thank you
Not a problem.
if you need help u can try asking in #development
-servers
@normal magnet
Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message
@lone ether Did FuturoBumps Bump command not respond?
i have provided a ss in the decline reason
Sorry for the pint I just need a bit more info since when I tested the bot it was fine
nws
I see yeah damn thatโs a lot of โnot respondingโ errors
Idk what went wrong it still works ๐
this might help
sorry this is a meme version however i am working on a professional version
Okay Iโll get it sorted and fix it up tommorow

I know that
It doesnโt require it, but itโs easier to just ask for the admin permission to begin with, so literally nothing can error
But yes Iโll fix it
yuh
You can't find a bot by its token, you would have to know its ID and giving anyone your bot's token is not a good idea
It is likely on a different account then.
Well, glitch hasn't been able to run bots in a few years so
But no, if you made the bot account then no one can take it
ive fixed it now and readded the bot to top.gg
i checked it the way you said and it worked fine - so i just added a few changes and hopefully it wont go down

when somebody votes with the guild param, and then enables the notification to vote again, will the guild param be accounted for the next one?
What guild param?
I dont think so.
Your best bet is to try it. But I doubt notification links keep query params
it seems theres a way to post a review three times. i asked for reviews, and someone did this by accident, they said their connection was spotty at the time
https://top.gg/bot/620654573547159553#reviews
An open world multi player role playing game. Explore new lands, fight monsters, cast spells, level up, hunt creatures, cook food and more!
Well thats fun
on that note brb reviewing my bot 100 times /j
How can I know if I got credit?
credit what?
If you mean vote credits, those arent a thing anymore
They were discontinued
-credits
@bright plume
Auction Credits
Credits have been removed.
For more information, refer to โ #announcements message
bug!
Background URL
Give your page some sparkles with your own background. Only PNG and JPEG are currently supported.
Only PNG and JPG images can be used
This feature has not been working for a very long time
what should i do if my profile picture of my bot doesnt update
On the main page of the bot, where there is a description and reviews
ah thanks
@craggy torrent
The bot page background link is currently broken. We suggest you use CSS for the time being!
Add the following code to your bot description:
body {
background: url(INSERT_LINK_HERE);
}
</style>
They are the same
no? my top.gg user id is different that my discord user id
That should not be the case
top.gg uses your user id
It doesn't assign one for you
As you can see
your userid
https://top.gg/user/396412758302072832 then what about this
topgg ids can be different from your user ids
Since when?
are*
since always iirc
I mean either way your user id will resolve to a proper profile
if you do top.gg/user/DISCORD_ID it'll redirect to your Top.gg ID
Why though
to invite my friend to a team, do i put discord user id or top.gg user id?
Seems like such an uncessary step
๐
to answer your question, discord id
okk thank you
np
one more thing, if i transfer ownership of a bot to a team can i still remove the bot from that team in the future
yes
okk thank you
nws
Hey all. Do you guys advertise servers?
You can use the auctions feature to do paid advertisements. Though there is no longer a server list on top.gg
I understand there isnโt a server list, but does top hold ad space for servers?
Thank you btw
You can still do so through auctions. Just list it as a product
Ah gotcha. Do you know where the servers are advertised on the site? I was looking for it and had no luck
That is something I am not all too familiar with. As auctions are not my area of expertise. I can only assume that since you would list it as a product it'd show up in the area you reserve.
There is not one place for auction items. You bid for a spot to put it, and hope you win top spot by outbidding everyone else
Right I just havenโt seen any ads at all on any page for servers. Thank you for your help though!
Its because hardly anyone wants to do it aha.
Its definitely possible as of my latest knowledge
Heyy, my bot was declined for having no slash commands. However, it does have one, and i suspect the problem to be the fact that the commands have a default admin setting in the discord integration settings. How can I fix this?
#mod-logs message
At one point your name put you above everyone else. Ask a mod to change it back for you.
As for updating profile picture. Go to your bots page, press refresh data, click edit, then save
- Dm the bot reviewer to inquire about more information for the decline reason.
- It is as they said likely an issue with your invite link or you are registering commands to a specific guild and not globally so check your code just to make sure.
I did do, and using py-cord all commands are globally registered by default, but y double checked to be sure by adding it to a new test server.
yup thank you
Also could a moderator please fix my name xD
You can DM a moderator to have them change it if you really want to. Otherwise ping one in #general and they will when they see it
Try and do it in incognito
ok
Work thank you :))
No problem
kool
is there a way i can know what each permission do for the person in the team?
like admin and moderator what's the difference between then
moderators cannot edit info on your page
okk but if moderators can't edit the bot page what can they do?
when someone clicks on the team you can just display them as part of your team
okk thank you
What do I put here?
Nothing, you can leave it empty
Ohhh okay
I am waiting now for a week to remove a review from our bot, still nothing happen. Is this normal?
If they deemed the review non-rule breaking they won't remove it.
18+ is the minimum required age.
Damn really
Join their support server, you will find it on their bot page
It sent me to this server sorry
I know but no one reviewed it.
They donโt get back to you with the decision if I recall
They either remove it or they donโt
checking over a week
but can see it
i hope you can understand
that our review reports backlog
is consistently massive
because devs tend to just report every 1 star review they get
Soon you will need review reviewers
fr
lmao
Hey, I'm having trouble logging into top.gg. Keeps saying I need to authorize my account
Try and clear site cache then try again.
why am i getting this if my account is verified?
That is a discord thing. You will have to contact discord.
Ohhh so that's what's happening to me
Hm
but i hear somewhere discord is not allowing music bots to get verified
If you need to get verified they will not verify you if your app has only a music player function
But if you get already verified, they don't give a shit
I see thank you
Yes i have already verified, but im still worried about legal issues
They will not sue you, they will just ask you to remove music function and that s pretty all
We are not mee6, they will not sue someone with like 1k servers
Is there something like a guide on how the html works for the Long description? I tried creating divs giving them classes and what not and none of the CCS worked
can I only use inline style for this?
Hey there support team, I've been emailing back and forth with Marco about changing over ownership of our Top.gg team account page & server to the CEO of the company as my contract with them has ended. Please advise on the best way to resolve this.
@light rain why did u reject my bot ???
Read the decline reason, it tells you. Also dming them is a better way to ask.
"Your bot has a command /captcha which requires Manage Channels. Please make sure your bot only requires permissions it truly needs. Please fix this issue and re-submit your bot."
Bro if my bot say he need this permission it's because he need it
it's not the support channel?
For something like this it is best to talk to a moderator, and if they can't help directly to a CM.
You could try DMing either Marco (@lone anvil) or another Community Manager, as this seems like something that a higher up would need to deal with
I am not sure the process of transfering team ownership though, if its even possible.
This is for support about site related problems, not you getting your bot declined.
Any bot declines you are to dm the bot reviewer to get more information.
As stated in the decline
It has been for years "If you would like to dispute your decline, please DM {Reviewer Name}."
when you get declined
sorry sir my bot name is "Norya" not "Nory"
or it will auto updated?
-refreshdata
@digital radish
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
๐ก Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
ty
Is there a Dutch translator needed for top.gg? Donโt see applications or something, so Iโm just asking here ๐
Oopppssss, editted my msg, was in my head with my discord bot ๐๐
welp i forgot what tag brb

-translators
@crimson crow
This channel is NOT for general discussions, it is for anything related to the ongoing translations on crowdin for top.gg.
- This channel is not for your translation needs.
- If you wish to have general conversations, use #general.
- If you have questions about top.gg, use #support.
- If you wish to talk in your language (unless related to the crowdin), use #general-int.
oh wait wrong one
๐
-translationfaq
I speak (insert language here), but it's not on Crowdin. How do I get it added?
You are free to suggest translations for a language you speak for Top.gg on Crowdin to Aurel, Nekomaki or Xetera, as long as you agree to continually maintain and translate for that language to the best of your abilities. We do not expect you to do the entire language yourself, by any means, but we expect you to contribute to it.
How do I become a proofreader for (insert language here)?
If you wish to become a proofreader, please start by contributing to your respective language. Even if that language is at 100% completion, it does not necessarily mean that everything is accurate/correct. Proofreaders approve translations for a specific language. A proofreader must approve your translation before it is added to the Top.gg website. Apply to be a Proofreader here.
Can I use Google Translate?
Do not use Google Translate. If you are caught using automatic translators (for a role or any other reason), we will remove your contributions and block you from the site. If using translators was enough we would not be asking people to take their time to contribute.
How do I get the Translator role?
Translator roles are given to proofreaders and top contributors at moderators discretion. Do not ask for the role.
There you go
tyty
Should have let @lone ether do the tag couse me dumb
you got it nws
But is that also for a translator role in this disc? ๐ซฃ
Yes
If approved you will be given the oppurtunity to translate yes
Can we be in #site-translators for translation related
Thanks
Hey, can i change my bot name. Currently its Cloudy 2, I want make it Cloudy. Please help me
If so, click refresh data on your bot page, click edit, then click save
didnt work
Did you change your bots name in discord dev portal as well?
i changed it 3-4 hours ago, in dev portal. its showing the cloudy name in the servers
And you are sure you tried this?
I understand, but it got removed today. Thanks for your work 
I went through them last night
Oh, thanks 
yes, clicked the Refresh Data
ahh, got it. Thanks for the help
Would someone be able to manually update my bot avatars? I use an animated avatar now and my bots show up as just a letter on top.gg now. I can provide static avatars
I added a new bot, which did grab the static image and not the gif
animated avatars are not supported currently
no we can't
Why not
because they're not supported
You guys updated my avatar, not me
When you didn't support them
and I can't revert that change now..
do you want to update it to a static one?
Yeh
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
๐ก Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
Doesn't work
All of them have animated avatars. Even kazu. But you guys did parse Kazu right because I added it today. But the other ones are not getting parsed the same way
For kazu you guys took the app icon
we don't "take" the icon
since the site doesn't support animated icons, they get defaulted to the first letters of the bot
if you changed your bot's pfp to a static one recently, try this in a couple of hours
Hey @lone ether I'm having trouble transferring ownership of my team account to the company's owner. Could you please advise on how resolve it?
Hey sorry for the slow reply, I didn't get a notification that you responded. I can't seem to transfer ownership to another member:
Okay, thank @barren tusk
No problem.
question, is this allowed for a topgg listing?
No
Alright ill go ahead and report it 
hihi
i need my bot removed please
1260860646027690067
ive changed my mind
nvm did it

yes?
I actually deleted the bot from Discord about 3 weeks ago, why is it still there?
One message removed from a suspended account.
._. I wanted to, but there are nothing but errors on the page, as you can see in the picture
you have to type "DELETE" and then press the trash icon
refresh the site and try again
Whenever I access my server on the Server List, it says this even though I didn't remove it. How do I fix it?
-servers
Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message
Hi @fluid birch, i need to start the ownership transferal process, can you help me pls?
Ownership transfer of what exactly?
Team and bot page
Topgg ticket redirect me here
Servers are no longer a thing, so that won't be able to be helped for. As for the bot page, if you still have access to the account that submitted the bot, then delete it and resubmit on a new account.
If it is not yours then you won't be able to transfer it most likely.
They only allow transfering bots you own.
You will have to get whoever submitted the bot to delete it.
i mean team, not server sorry
Just like with bots, you will have to delete the team and remake it.
As far as I know you cannot directly transfer ownership of a team
Its not my team
Again, you will have to get the person who owns it to do so then.
Unless the mods will allow it, and delete it for you unlikely since you dont own it
@zinc oracle Can you help me?
Dm an online moderator. They will get to you when they can
If you send me a DM I should be at my desk in a bit
Can I include a donate command with my bot? Itโs a free bot so Iโd like to give people the opportunity to support if they would like
we have no rules against donation commands
is there a way to know when or if my bot has been approved or denied?
@sturdy swan
Bot Review Notifications
If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
๐ก Please make sure you have your DMs activated for this server.
ty
is there some problems ? submit button not doing anything
I think you are missing prefix
Prefix is โโa required field. If your bot uses slash commands, enter / or Slash commands there
Oh, going to try that, thx
yup, that was it, thx
No problem
Just to confirm, can I have a channel/info for it in the dev discord? Donโt want to be breaking any rules lol
We have 0 rules against premium/donation commands
feel free to do whatever you like
Discord has rules, but we dont moderate that. discord does
for top.gg we don't care one bit
no worries, and you're welcome!
Canโt vote ??? I didnโt do vote yet , bot broken again?
cant pass cloudflare captcha, it keeps reloading
top.gg just cant live a few months without some issues
almost like it intentionally annoys you
True
Well cloduflare captcha has to do with cloduflare
And not topgg believe it or not
This only pops up if you voted within 12 hours, and is never usually underestimating. Give it 30mins or so and see if it's still there
Im trying the whole day and it still say that I did vote and I did not see pics
Normally the clock for the 12h is there
I hope itโs fixed soon because I can lose my vote streak
Please try voting in incognito mode
@obsidian valley
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave
If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.
Still donโt work
You do not need to ping all 3 of them
ohh
If it is about your bot being declined, it tells you the reason. You will have to fix the problem before you can resubmit
bro I add my bot to website it is an AI bot but is removed from my profile
Yes, it is an unmodified instance of shapes. You cannot submit such things to the site.
i made it with shapes,inc website
Right but you didn't make it yourself.
ohh
this interaction was wild
Even with incognito modus I still canโt do vote , with my other account I can do vote itโs really weird
Fixed
Auction Credits
Credits have been removed.
For more information, refer to โ #announcements message
open an #auctions-tickets and request it be deleted, someone will help you when they can
server listing doesnโt exist anymore
yeah that's the problem, it's probably a bug because when i go on my top.gg profile i can still see servers i once had listed, but i want to remove it but i can't because the dashboard is removed
Please email support@top.gg, they'll help you out
thanks

Why was it discontinued ?? Can i know how to fix this
-servers
@slate shore
Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message
Gm, are you able to check the review status of my bot? I'm not sure if you received it because the website is laggy, and I dont want to spam and send one more form with the same bot to you. Thanks
Don't see any log of a bot being submitted by your account. Is it possible you submitted it with another account?
No, only from my acc
I'll do it one more time and attach a screenshot so u can see whats the issue
In that case try submitting it again
Sure thing
I cant access submit button
When I click it for the first time it moves me to the previous step
then when I try to submit again I get this
What does your tags look like?
I cant even go to the previous step anymore, I will have to fill everything once again
Its the 4th time im doing it
Idk what to do anymore
I used all 12 tags if thats what you're asking
More interested in tag length
There's a tag length that if you exceed might cause this to happen
here right?
I only used tags listed here https://top.gg/tags
In that case there should be no issues
Bringing in some other mods on this
thank you
I could share more info on a private channel but I dont see any option to open a ticket
You're always free to send us DMs 
sent dm with more info
Thank you
-submitbot @rocky tusk
@rocky tusk
Please make sure you have filled out these required fields:
- Headline (short, catchy phrase about your bot)
- Long description (what your bot is about, its commands, etc)
- Prefix (
.,/,t!,owo, etc) - Categories (tags that best represent your bot)
If you still can't submit your bot:
- Copy your long description, reload the page, paste it back in and fill out all the details, then try again.
- Clear your cache and try again.
- Try another browser.
- Make sure your ad blockers/VPNs are off and try again.
Did you forget to fill in prefix box
Can you show a screenshot of the last page where the submit button is please
Did you put a link in the background box? Because that's broken
The bot page background link is currently broken. We suggest you use CSS for the time being!
Add the following code to your bot description:
body {
background: url(INSERT_LINK_HERE);
}
</style>
Oh wait I forgot that's in the edit page, nvm
puedes hablar en espaรฑol?
no
How do I solve my problem?
discord support
-servers
Servers have been removed as they were getting harder to moderate. For more info, please read: #announcements message
Can I get a bot for a never have I ever server?
Hey, how can one can get a background like this?
-htmldesc
@static fog
You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.
I didn't know you can do that lol
hey, you can search for bots on our site! https://top.gg
you'll have to learn a little css to be able to set it to your liking
Well, where do I put the code in for my HTML/CSS code?
-bgimage
The bot page background link is currently broken. We suggest you use CSS for the time being!
Add the following code to your bot description:
body {
background: url(INSERT_LINK_HERE);
}
</style>
In your bot description ๐
The above embed does the same effect, I believe.
I mean
should I change it?
This is what I have rn
You can stick in a <style> tag if you wish to change the CSS and stuff
it won't effect the content of your description
Up to you for how appealing you'd like it to bne
This is what I have, it didn't worked.
you're going to need to put your link into quotation marks ( " " )
Still nothing
Can .jpg could work?
How come this code isn't working? It just appears on my description
link me your bot page
Bridgify: Connect, Advertise, Grow! ๐ The All-in-One Bot for Your Server.
I never done this before with top.gg
lol
oh
Thanks, it works
but
uh
๐
yeah so you're going to need to tweak your css for things like this ๐
The main guideline we have for CSS styling your page is to not break the functionality
I see
by any chance, do you guys accept SCSS?
yup
Uhm, what exactly are you referring to?
I still can't get it to work.
Could you please help me?
absolutely not
-wrongserver
@sturdy swan
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Okie nvm then. Thanks.
Reporting bots/reviews is done via buttons on the website
Thanks
What option is it to report a bot?
That's discords support form. Are you wanting to report a bot to discord or to Top.gg?
I'm not sure how to report a bot directly to discord. possibly developer compliance
Thankd
how can i apply to be a volunteer to do bot reviews?
-apps
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Applications are currently: closed
We open applications when we need more Bot Reviewers. Please keep an eye on #announcements for applications!
alr ty mate
yw
Hi guys, I'm trying to find the best "Join to create" bot for my channel. Any recommendation would be amazing. Thank you very much
hey! wrong place to ask, however i recommend VoiceMaster - https://voicemaster.xyz/
Create customizable temporary channels on Discord, get rid of the channel clutter on your server, and invite VoiceMaster!
Oh sorry, so where can I ask about finding bot? Thank you
-how2search
To find a bot that you need, please try searching for it on our website.
You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.
If you still haven't found a bot that suits your needs, then try searching on Google for it.
Click Refresh Data, Edit, then Save
-refreshdata
@chrome swan
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
๐ก Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
how do you get number of shards + server count to show up on at least ur bot's preview page on results
or is that out of our control
-servercount
@hoary basalt
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
thanks worked
nws
are teams buggy still? i get added as a team admin and i cant edit bot or it even say im part of the team?
Teams are still broken as far as I know.
Though iirc you should still be able to edit things. Try clearing cache and revisiting the site
Hello!
I noticed that the bot reviewers application form is now closed. Does this perhaps suggest that applications are being reviewed currently? I'm just curious as I applied back in Feb, and am still keen, so been patiently waiting. Thanks!
Applications have been reviewed afaik but CMs will be able to tell you more
Hi, what are the requirements to get a custom top.gg link like top.gg/bot/mee6
You can't, it's a legacy feature that can no longer be obtained
Gotcha, thanks! 
Hi. Are there penalties on this platform for copying content from another bot?
p.s please mention me.
Copying content? It depends, what way is it being copied?
Can I discuss the details of the current incident with you in DM? There is a bot on the monitoring that is copying elements from our project.
Yeah, my Dms are always open ^-^
Hi
Hi, was there anything we can do for you?
hi
hey vote top.gg thinks im a bot and wont allow me to collect my voting boxes how do i make a ticket and contest this??
Collect your voting what?
Am i in the wrong server ?
my apologies im not very savvy with discord im just trying to correct this mistake ^ @barren tusk
Yeah this isn't our website. You'll need to join their discord for more info
Okay thanks! Apologies for the confusion
Getting this when trying to submit a bot. No loading, no additional information.
The website that is being blocked has nothing to do with it. This is an analytics website irrc
Usually, the inability to submit a bot is due to the lack of a required field filled in, such as a prefix for example, or tags length
Make sure you have filled out the prefix, headline & long description as well as categories
is the prefix field a required field? it was not indicated as one...
Indeed it is
If your bot uses slash commands put /
it does not use slash commands, so I figured it wasn't important
Well, the people need to know the prefix to use the bot then
Without a prefix they cant use it
it reacts to events, rather than commands




