support

[unique elm]

I dont understand how there are so many issues. I have a small (3 people) dev team and we tackle issues faster than topgg

[solar rapids]

hi, if i want to add a bot to top.gg, should the bot be verified by discord? <@&817055174613794826>

[grand prism]

Not really

But it must be tested by top.gg and not violate Discord and top.gg guidelines

[potent rapids]

Looks like they don't have motivation to fix em cus people still use topgg bcz of it's name

[acoustic flower]

Or maybe there is no choice, it's either them or the other break down champion DBL

[solar rapids]

i see, thanks for your help

[potent rapids]

Topgg has a big name, they don't need to fix stuff for people to use this

So much stuff have been broken for YEARS

Even review replies are dead for like a year or more

[acoustic flower]

Monopoly, most bot don't bother with DiscordBotList and only list on top.gg

[potent rapids]

We list both but voting stuff we always use topgg

[river moss]

Down Again

[acoustic flower]

The voting system was working fine until they upgraded their infra, guess they installed a rotten "mango" for their DB

LOLO

[lusty minnow]

and they want us to buy premium where a service is always down

[potent rapids]

Votes use and always used the same software

Redis

[acoustic flower]

Yah, the usual for this month, it took me nearly 20 minutes and countless retry to get my vote in and the bot to confirmed it

[potent rapids]

They have it configured so it doesn't save the data between restarts

[potent rapids]

Our bot votes went down a lot

[acoustic flower]

ROFL .. noice one JakDax

[potent rapids]

We don't get half as much anymore

[acoustic flower]

Guess people just got fedup and F it

[potent rapids]

Yeah

[acoustic flower]

Kinda weird their parent company Medal didn't say anything about the site reliability issues

[river moss]

Yeah, it’s been happening since past few months

[potent rapids]

But topgg being our pretty much half of growth being topgg we can't move

[eager hamlet]

why the heck its loading so long

[acoustic flower]

Perhaps they need the ad revenue so badly they makes us keep reloading and watching ads to vote for 1 bot, multiply that with all the bots we vote and kachiiiiing

[potent rapids]

Maybe medal is on the same level of reliability

[potent rapids]

Haha

[acoustic flower]

https://tenor.com/view/dancing-cat-oh-yeah-dancing-cat-gif-10961226009468952545

[tardy drift]

[river moss]

[acoustic flower]

Join us and roast em too LOL

Until they disable this channel again

[tardy drift]

hm, they will never notice because of all the downtimes

[lusty minnow]

You know, thats probably the case

[acoustic flower]

Noice one .. ROFL

[acoustic flower]

[lusty minnow]

I bet they even have a scheduled downtime script

So they can grind some more money

[acoustic flower]

https://tenor.com/view/cow-still-milkin-cereal-milk-gif-14261996

[marsh temple]

Everyday

I’m tried

[unique elm]

its just wild. They get thousands of dollars in bids and yet they dont even want to hire a competent developer. I get not wanting to fix things because of burn out but damn

theres a reason why you cant see the message history of #bids anymore lmao

[unique elm]

reviews have been working on and off for years

[unique elm]

medal doesnt care, they get thousands of dollars from topgg's bids

[lusty latch]

I’m guessing votes aren’t working again and it’s a known issue?

[unique elm]

They havent acknowledged it but yeah

[tulip star]

it's just loading....

my SG(soccer guru) bot vote worked though

[lone ether]

try clearing cache

[tulip star]

it worked by doing relogin

anyways, thanks

[lone ether]

[slow rapids]

Hello, I wanted to know how much time will be taken like a estimate for the verification of my bot on top.gg website. I see from my bot logs that it joined th verification server

[junior pebble]

It can take up to a week (or longer) for your bot to be reviewed. 🤌

[slow rapids]

ah thanks mate!

[lone ether]

up to 2 weeks max

[slow rapids]

alright thanks!!

[lone ether]

[fluid rapids]

One message removed from a suspended account.

[kindred stratus]

So how can I public it again? Is there any requirement to have server in Top.gg?

[grand prism]

You can't do this anymore

[kindred stratus]

Ok, thanks for the help

[lusty minnow]

ads still run

in case you havent noticed

lol

[fluid rapids]

One message removed from a suspended account.

[sturdy swan]

Where is the dbl verification server

[fluid birch]

Like what ID it has?

[sturdy swan]

The lubk

Link

[fluid birch]

You can't join it

[sturdy swan]

Why

[onyx escarp]

Where can we receive help regarding payments that have gone through and deducted funds, but haven't updated the wallet balance?

[fluid birch]

Because that's where we test all bots which can be confidential

[fluid birch]

Open a ticket in #auctions-tickets

[sturdy swan]

I just don’t understand bc thats the server they said to go to if ur having trouble

[onyx escarp]

Thank you 🙂

[fluid birch]

Nah this is the server to go if you have troubles

[sturdy swan]

Oh thanks

[sturdy swan]

The thing is WRONGFULLY accusing me of being a bot

Today is not my day😭

[supple mica]

[fluid birch]

What thing is accusing you of being a bot? Like captcha

[sturdy swan]

The thing on uhh

discord bot list vote

[fluid birch]

I can't really help you with solving captchas I'm afraid

[sturdy swan]

why are u scared-?

[lone ether]

why can't u solve captchas lol

try using another browser

[sturdy swan]

Idk if i can bc idk if the stuff is connected to dank

[slow rapids]

Hey I have a question

I have a bot on the top.gg website stil

and I wanna get it taken down

since I lost the account which owned it

I am re creating that bot

[supple mica]

Reach out to an available moderator to take a look for you!

[slow rapids]

none online 💀

[supple mica]

Then be patient until there are 💀

Or you could reach out to one in the chat, and give them some time to become available to help you

[slow rapids]

🙂 okay!

[plush sleet]

How do I solve this "Invalid auth" problem when I'm going to upvote?

[lone ether]

try the steps in the latest pinned message

[outer anchor]

Hellooo
How long does it usually take for a bot to get approved on top.gg? I've submitted it for a while now, but didn't get any response 😢

[supple mica]

There's no logs of you submitting a bot. Are you sure you submitted it?

[outer anchor]

I submitted it through the website...

Maybe it didn't go through?
The bot's applicationId is 1176584649569476618

[supple mica]

Searching for your bot ID in #logs I don't see any submissions

You may need to try again

[outer anchor]

Oh nice. That's cool. Okay I'll give it another go

Done! I see the entry now. Thanks, @supple mica !

[supple mica]

Great Good luck!

[plush sleet]

It didn't work, and it's been like this for a while now.

[lone ether]

have you tried all the steps?

[plush sleet]

Yes, everyone, one by one

[lone ether]

can you send a screenshot of the issue

[plush sleet]

ok, just a second

[lone ether]

full screenshot

what site is that

[lone ether]

that doesn't look like top.gg

[soft star]

That aint topgg

[lone ether]

[soft star]

that aint topgg

[lone ether]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[plush sleet]

upvote...

[lone ether]

that is not top.gg

this server is for top.gg support

[soft star]

@plush sleet https://discord.gg/JjNRdjpw

[plush sleet]

A

[lone ether]

wrong server homie

[plush sleet]

THANKS

[lone ether]

[soft star]

[plush sleet]

Soccer Guru bot server staff gave me your server by mistake.

[soft star]

bryh

[plush sleet]

Sorry for the inconvenience

[lone ether]

all good

hope they can fix your issue

[plush sleet]

I also hope

[lone ether]

about this tho...if you saw the top.gg links wouldn't you have thought you're in the wrong server

[plush sleet]

Really, my bad

[fringe plaza]

@wintry oriole

[runic magnet]

i dont speak prtugess

[tawny gulch]

uh i wanted to vote but the site keeps loading and and keep asking me to refresh the site

my net is working fine too

[maiden lichen]

Is there a way to delete my bot off of top.gg? I dont see a button anywhere to remove it 😭

[shell inlet]

if you're the owner just scroll down and you'll see creator controls

[maiden lichen]

ah yeah i found it, but whenever i click the delete button the delete confirmation prompt shows up and then goes away quickly so i cant actually delete it

I switched browsers and that fixed it

thank you

[lone ether]

might be an adblocker

[lone ether]

try clearing your cache

[tawny gulch]

i did,still same thing

[lone ether]

try log out and log back in

try the steps provided in the latest pinned message

[tawny gulch]

how? it still cant let me to do that

[tawny gulch]

well actually i tried the step but when im trying to clear cache,it said delete cache instead of clear cache

[lone ether]

should be fine

[tawny gulch]

tried to do this step

[lone ether]

did you clear the cookies?

what browser are you using?

[tawny gulch]

hmm cookies,like this?

[tawny gulch]

chrome

[lone ether]

yup like that

[tawny gulch]

yea i did,still same thing

[lone ether]

turned off vpns and adblockers?

[tawny gulch]

tried

still same thing

[lone ether]

whats the issue ur having? vote getting stuck?

[tawny gulch]

i tried to remove the adblocker too

[lone ether]

did you unblock what it asked

have you tried another browser

[tawny gulch]

idk how to do that,i tried to check that kind of website but i got blocked in there

[tawny gulch]

tried microsoft edge too,still same

i dont use any vpn

and any adblocker in microsoft edge

[lone ether]

clearing your cache should've worked

[tawny gulch]

hmm lemme test it

[lone ether]

how long have you had this issue for?

[tawny gulch]

1h+

[tawny gulch]

ok i tried clear cache and cookies in microsoft edge,still same

[lone ether]

tried incognito mode?

[tawny gulch]

yea,still same

[lone ether]

do you have any other devices you can test on

[tawny gulch]

its either "this" or "stuck loading and still asking me to refresh the site"

[tawny gulch]

yea tried on phone

but it stuck on loading and asking me to refresh the site

[lone ether]

https://top.gg/logout
https://top.gg/login

click in order

[tawny gulch]

done,but it keeps auto refresh

in samsung browser

[lone ether]

have you cleared cache there?

[tawny gulch]

done,and it back to this instead of auto refresh

idk how to get unblock from there

💀

[lone ether]

you sure you turned off adblockers?

thats usually the issue when that error comes up

check your browser extensions

[tawny gulch]

ok now i tried to remove it and now it still like that again

asking me to unblock

[lone ether]

https://community.cloudflare.com/t/blocked-from-challenges-cloudflare-com/619248/7

read up on that

[primal garden]

Someone help please idk how to unblock the site.

[tawny gulch]

cant open it,it still asking me that

[tawny gulch]

like this

[lone ether]

do you have popups enabled?

https://i.imgur.com/yd50J5W.png

[primal garden]

Indeed I do.

I have popups redirection everything enabled.

[lone ether]

its an error from cloudfare

read that ss

they're working on it

https://community.cloudflare.com/t/issues-passing-challenge-pages-and-turnstile/619293

[tawny gulch]

like this fine?

[lone ether]

click the first one

enable it

[primal garden]

Yep. I have that enabled.

[primal garden]

Yeah this might be it. But will It get fixed?

[tawny gulch]

done,still same

[lone ether]

sorry this is something only cloudfare can answer

all you guys can do is wait for updates

[tawny gulch]

hmm i see

[lone ether]

https://www.cloudflarestatus.com/

there's maintenance going on i believe

[primal garden]

All good 👍 I understand.

[lone ether]

if you still have this issue in a couple of hours i recommend you reach out to cloudfare support

[primal garden]

I was just concerned that I was the only one. 😅

[lone ether]

only a portion of people have been affected^^

[primal garden]

Damn...

[tawny gulch]

sad

alright thanks for the help

[lone ether]

that was abot 2 hours ago so im guessing its not fixed yet

np

[tawny gulch]

💀

i see

[tawny gulch]

ok i tried to use vpn and it works

lol

@primal garden use vpn

[lone ether]

im going to bed if anyone else has this issue, show them this

[primal garden]

I just did and nothing worked what vpn you used?

[tawny gulch]

pin

[tawny gulch]

tunnelbear

[lone ether]

please move to #general so msgs dont get cluttered here

[tawny gulch]

vpn to singapore

[lone ether]

im not mod i cant pin 😭

[primal garden]

Damn alright what server?

[tawny gulch]

oh rip

[tawny gulch]

singapore

[lone ether]

@zinc oracle u mind pinning this pls

[primal garden]

Thanks my g 👍

[lone ether]

thank u

[primal garden]

Okay just a heads up vpn really works I used proton vpn on a Romanian server.

[unborn plinth]

[potent rapids]

Nuh uh

I don't want goof ping

[hollow shell]

use clouldfare warp its free its like a vpn

[deep flicker]

This is where to ask generally speaking for help, right?

I wanted to ask for help with something but I read the rules and the last time I asked a server for help I got booted..

[nimble forge]

When will the bot I added to the site be approved or rejected?

[shell inlet]

-bottesting

[wild stone]

Read more about our Bot Reviewal Process.

[lone ether]

it takes up to a week

[lone ether]

yeah what's up?

[modern tundra]

Hi I apply my bot for verification but I got denied why? Your support email does not awnser why and my verification status is still pending in the developer portal

[supple mica]

I don't see any decline logs for your discord ID

I also don't see any support tickets with your discord ID

[river wedge]

I think he refer to discord verification

[supple mica]

Ah I think you're right after rereading it

[river wedge]

Cause he has already the "Bot Developer role" here

[wild stone]

@modern tundra

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[modern tundra]

lol what?

but my bot is on Topgg and now discord sent me a message my bot operation is not ok can you change this pls

[lone ether]

Top.gg is not affiliated with Discord

[grand prism]

[supple mica]

no

we are not discord

[fluid rapids]

One message removed from a suspended account.

[modern tundra]

but my discord is runing on top.gg

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[lone ether]

should we remove it from top.gg if it's been flagged

[sturdy swan]

How do I fix? It doesn't show anything below

when attempting to set a user banner and bio)

[fluid birch]

Known issue with no ETA on a fix

[sturdy swan]

ok

[modern tundra]

Yea but I host on topGG

Like my bot

[supple mica]

You list your bot on Top.gg - You're not hosting anything here

What support email did you contact?

[modern tundra]

[e-mail]

[modern tundra]

I host ther

[supple mica]

discord.com

not top.gg

[modern tundra]

Because I maked it there and it’s now online

[supple mica]

So we can't help you here

[modern tundra]

Can you pls make my bot offline for a minute

[lone ether]

top.gg is a bot list, not a hosting service

[modern tundra]

But how is it online

And how can I stop it?????

[lone ether]

you're the developer of the bot, you should know

[modern tundra]

?

[lone ether]

it's your bot

[modern tundra]

But where on topGG am I make it offline

[lone ether]

nowhere! top.gg is not where you made your bot

[modern tundra]

Why?

[supple mica]

Topgg is where you list the bot for other people to look at

[lone ether]

what do u mean why? i don't know where you hosted your bot

[modern tundra]

But can you change the token so it logged off?

[lone ether]

are you the bot's owner?

[modern tundra]

Pls

[modern tundra]

Yes

[lone ether]

then it's your job to do it, not ours

[supple mica]

What language did you code the bot in?

[modern tundra]

Idk

Chatgpt gave me

[grand prism]

[modern tundra]

I think html?

No

Wait

[fluid rapids]

One message removed from a suspended account.

[supple mica]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[modern tundra]

Why? Are you all right? 😳

Do you needing something bro?

[lone ether]

okay, this is something discord will help you with, please read this embed

[modern tundra]

Bro

Thank you so much for making it offline thx

[lone ether]

• we're not discord, we can't help you
• you own the bot, not us
• top.gg =/= discord

[modern tundra]

@supple mica

Thx bro

[lone ether]

he didn't make it offline, he deleted it from the site

[modern tundra]

No it’s offline now

[lone ether]

ok well we didn't have anything to do with it

[modern tundra]

It says he make. It offline?

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[modern tundra]

@supple mica can you turn it on again pls?

[fluid birch]

We have NO POWER to turn your bot on or off

[modern tundra]

But this mod turned it off for me

[fluid birch]

Consider us like Google. Google can't turn a specific website on or off as all it does is make it possible to find websites

[fluid birch]

No, Dylan removed the bot from our website

[modern tundra]

Google can

[fluid birch]

[modern tundra]

Why

Google is large companion

Company*

[fluid rapids]

One message removed from a suspended account.

[fluid birch]

In certain cases yes if hosted with Google. Your bot is not hosted with top.gg as we do not host bots we merely make them discoverable

[ivory oriole]

what did i read

[modern tundra]

What?

But I host on TopGg

[fluid birch]

We cannot turn your bot on or off

[fluid birch]

No you do not

[modern tundra]

I maked my bot there and it runned

[fluid birch]

You did not make your bot on top.gg you submitted it to top.gg which is completely unrelated

[ivory oriole]

Please listen carefully. English not good, no problem i understand
Top gg no host. You host bot ok?
Top gg no turn on/off bot

Hope that clears things up

[lone ether]

[modern tundra]

can some turn it off please for me

any mods pls

[modern tundra]

can you do it?

[ivory oriole]

oh god he is a troll

[fluid birch]

Must be

[modern tundra]

bro no i want just to turn it on

off*

[fluid birch]

Ait imma ask you to not ask us to turn your bot on or off as we've established many time we can't

[modern tundra]

but i can give bot token

please bro help

?

why it deleting

[fluid birch]

NEVER send your token in a public place or to anyone really

[modern tundra]

ok sry

can i send you private

[fluid birch]

No

[high pawn]

how to pls say

[fluid birch]

-markdown

Wait

[high pawn]

yup

waiting...

[fluid birch]

-htmldesc

[wild stone]

@high pawn

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[fluid birch]

There we are

[high pawn]

thnx...

[tropic axle]

@fluid birch I can't understand this too

When I am trying this to add in top.gg

It won't work

[fluid birch]

Discord markdown is highly limited and does not support the image markdown tag. Top.gg does support it but the preview function might be broken

[ivory oriole]

You could just put the link in the message or add the image in the code so the bot uploads it when it's sending the message

[grand prism]

But he's talking about top.gg page of his bot

[ivory oriole]

Oh yeah, my bad, just took a glance at the ss and thought something else

[primal void]

what can i do if i accidentally reported a bot?

like i clicked to see what was happening and nothing happened does this mean that my report has been sent?

[grand prism]

There's probably nothing you can do about it, they will check your report and find it is invalid

[grand prism]

If you are reporting a bot, you must choose a reason

[primal void]

i thought it was going to ask me why i'm reporting

[primal void]

it hasn't asked me anything lol

i just clicked and nothing

[grand prism]

In that case, it's hard to say, maybe it's a javascript error

[primal void]

so i can't know if it's been sent or not 💀

[zinc oracle]

Was the report sent in today?

I dont see any reports sent by you.

[primal void]

yup

[sour pollen]

hey i added my bot to list but i can't find him, where i can find him?

[grand prism]

Here - #mod-logs message

[sour pollen]

TYSM

[silent magnet]

fellintron I added this bot to botghost to see who add my bot in his server

its not a botghost

made byu

by*

help please

[lone ether]

please dm the person who reviewed your bot

[silent magnet]

can you please mention him because i can't found him his name is fellintron ig

[silent magnet]

i found his profile ty ❤️

[lone ether]

@shell inlet

np

[rich kite]

Hello, i have a little question. How can I edit the Picture of my Bot ?

its pink and i dont know why or how to change it...

[wild stone]

@rich kite

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[rich kite]

it looks like this and i dont know why its pink because there was an picture before

This is how it looks like in dc

[grand prism]

Read the embed carefully, step by step

[rich kite]

ok

Nothing changed

OHHH its working thanks ❤️

[empty thorn]

is anyone able to send out annoucements about your bot on the website?

[stoic socket]

yes

it takes time because of cache

[latent fulcrum]

So after updating the profile of the bot, how long does it take topgg to update the profile on the website?

I have refreshed data n everything, still hasn't updated tho, so thats why I am currently asking.

[grand prism]

Remember to edit the page and save your changes

Even if there are none, it updates the cache (bot name and avatar)

[leaden cove]

i have been waiting a whole month bow

[latent fulcrum]

I have, i even refreshed data and saved. It has updated the avatar when you look up the bot, but when you are on the bot page, it has not updated.

[grand prism]

Then you have to wait

[runic kite]

how long does top.gg take to show your bot on new tags if you updated the tags list. some of the old tags i chose were bad... im assuming its not appearing because of the cache how long is the cache seems like a really long time.

[grand prism]

Probably the same as showing up in general searches, which is about a week. Sometimes there are also problems with these tags that people may not appear in them after 2 months

[wild stone]

@latent fulcrum

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[gentle garnet]

are you allowed to remove those two things with custom css on the bot page?

(the tab and the short desc)

[plucky cloak]

I want to delete my account on top.gg but I can't remove my server that is linked to my account

[gleaming timber]

Bot announcements are not working. After publishing announcement it says "Your changes has been saved" but after that nothing happens. When I reload page there are no announcements.

[raw solstice]

website down?

[lone ether]

you have to wait up to an hour due to cache

[lone ether]

please dm an online moderator, they'll help you out

[lone ether]

no

[gentle garnet]

f

[lone ether]

please remove any mention of nsfw

[gentle garnet]

you are not allowed to mention nsfw moderation? (tool that deletes it)

[lone ether]

no

[gentle garnet]

why lol

[plucky cloak]

Thank you

[lone ether]

anything related to nsfw shouldn't be on the site

[lone ether]

it's one of our guidelines

https://bit.ly/botguidelines

[gentle garnet]

but it’s not generating or showing

i mean i will remove it but lol

[lone ether]

unfortunately that's still not allowed

[lone ether]

rule #2 here

[tacit crater]

It's just loading forever, I can't vote

https://top.gg/bot/886196406761693204

[lone ether]

try clearing your cache please

[tacit crater]

I have tried

[lone ether]

cookies as well?

[tacit crater]

I am on the brave browser, not on a vpn or anything

[lone ether]

brave has issues, can you try another browser?

[tacit crater]

I'll try

[lone ether]

[tacit crater]

oop

now it says I've voted

[lone ether]

[grand prism]

Unfortunately, I can confirm that the website and API are having problems

[lone ether]

give it some time, if more people report the same issue, i'll report it internally

[gentle garnet]

i can’t

[lone ether]

site seems to be down, please wait

[tacit crater]

[raw pendant]

Came here to mention it. Damn the sites been going down a lot lately

[lone ether]

site seems to be having issues, please wait up to 15m!

if it's not fixed by then, someone will report it

[silent magnet]

Site is working btw

[soft star]

@silent magnet no

[soft star]

thats cached

[silent magnet]

Yes

[lunar vigil]

why does the site suck so much

[soft star]

so its not working'

[lunar vigil]

its literally 1 button and it doesnt work

[silent magnet]

Man i am in egypt my time not like yours

[soft star]

ok

so

[silent magnet]

Look at the time now and the screen

[thorny nexus]

site work, but can't vote

🗿

[soft star]

that does not matter

[silent magnet]

Nvm

[fluid birch]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[soft star]

nvm luca laggy

[lunar vigil]

incompetent devs cant code 1 single button

[stoic socket]

lol

[lethal ether]

I'm trying to vote for a bot and it keeps saying I must be logged in to vote. I've made sure I am already logged in but it hasn't fixed the problem

[grand wave]

the web is getting extremely annoying, it just kept spinning when i clicked vote, sometimes it worked, sometimes i have to restart the page many times, sometimes it completely didn't work, and some bot pages is even down

[lethal ether]

It just went through for me :0

[grand wave]

:(

[lone ether]

I understand everyone's frustrated with not being able to vote or the site going down every couple of days but it's no reason to call the devs names. They are not the original devs who created the site. They're doing their best to fix the bugs and issues w the site. I apologise that there isn't really anything else we can do from our end as we don't run the site, we're just volunteers running the community.

site being down has been reported, please be patient

[fallen sparrow]

our patience >>

[heady wigeon]

i was abt to ask why the site wasnt working but got the answer right away HELP

[silent sable]

How to login

[grand wave]

click the login button i guess

ah dang it now i'm gonna lose the vote streak of the Tree bot cuz that bot page is down

[loud sapphire]

Apparently I have to go through this every few days now.

[silent sable]

Where

whats the link of login

[grand prism]

https://top.gg/login

[idle wraith]

Not able to vote.

[silent sable]

I can't login

Authorize

[grand prism]

Of course you can't since the website isn't working

[spare flame]

is the api down currently I think so yes

yeah makes sense

[silent sable]

lol

[loud sapphire]

Can't you guys fix your site? Every few days I have to go through this.

[spare flame]

what problems ppl have

[sturdy swan]

voting is broken once more

it has been an ongoing issue ever since you guys removed voting for servers and migrated to a new system

[spare flame]

agreed

[grand wave]

well just restart the page and click vote about 100 more times and it might eventually work

i tried

[sturdy swan]

I can understand why bot owners are starting to migrated to other voting services

[grand wave]

lol

[sturdy swan]

top.gg used to be good, but now........

[silent magnet]

Guys it just a bug just wait

[sturdy swan]

a nearly every day bug

[olive kernel]

For real, it is starting to get a little annoying though.. especially for the patrons that are actually trying to help support it..

[grand garnet]

Why always issues with your site..

Please fix it. I keep missing on votes 😭

[lone ether]

the site is down.

it's been reported already

[vivid fog]

sites down again

[sturdy swan]

its their new added feature, with daily crashes and bugs

[grand garnet]

Oh well.. guess we wait again

[vivid fog]

just when i thought it was fixed, another crash

its no wonder bot owners are finding other alternatives

[gray viper]

did bot broke

again

[vivid fog]

yup

[sturdy swan]

its no longer a crashes or bugs but a new feature they added to top.gg

[vivid fog]

wouldnt be surprised honestly, its like theyre actively doing their best to kill the site and drive every bot dev to dbl

[gray viper]

dang atp it's not top gg if it doesnt crash like once a week

[vivid fog]

real lol

man, i cant wait for dank memer to remove topgg completely

[soft star]

you know you could keep voting on other site and it would still keep your votes up on the bots database while topgg is down?

[sturdy swan]

like I have nearly completed a 665 pcs lego build while I have been waiting to vote

[grand garnet]

What other site

Now it says i already voted lol.how will i know what time it went through

[olive kernel]

Try to C vote again..

[valid bone]

I cannot vote in topgg

It keeps loading

[lusty jewel]

same

[vivid fog]

how?

[soft star]

easy search for discord bot list

[runic crag]

same

[valid bone]

The site is lagging

[solar snow]

Is Website down? I can't vote.

[idle wraith]

Yeah.

[dense mortar]

Do you know where? I know of one but mimu is not supported there.

[iron spindle]

I am going to build a bot and add commands to it, but where is the command location (command location, etc.)

I Going Dinner Bye.

[idle wraith]

I just tried and it worked.

I am able to vote, not sure about others.

[modern tundra]

hi

can someone make my bot online again

[grand prism]

No

[modern tundra]

@pink made it off

[grand prism]

No, he didn't do it and that was already explained yesterday

[plush sleet]

Now it's here

[fluid rapids]

One message removed from a suspended account.

[true harbor]

top.gg woring?

oh

[plush sleet]

Does anyone know how to solve it?

[supple mica]

you were explained this situation already

numerous times

[solar snow]

Hmmm

Can i vote now?

[azure meteor]

I cannot vote at the moment

[modern tundra]

bro...

[lusty tapir]

hi

[modern tundra]

hi can you turn on my bot if i give you token?

[lusty tapir]

no

[modern tundra]

bro......

[lusty tapir]

use topGG to host your bot

[modern tundra]

but how i tried befgore

??????

[supple mica]

Topgg does not host bots

[zinc oracle]

Top.gg doesnt make a bot become online.

we just list them

[modern tundra]

it does

[lusty tapir]

no way they scammed me 😐

[modern tundra]

Wait WHAT

WHO

[spark hearth]

Website be broken

[supple mica]

😐

[zinc oracle]

A dev is on it

[modern tundra]

why i cannot go in topgg.de

[lusty tapir]

it's should be top.gg.de

[modern tundra]

oh thx

fixed it

https://prnt.sc/IAR1-SRGORkE

why i getting this BRO

[grand prism]

This is wrong website

[lusty tapir]

the website is dying

call 911

[primal kiln]

Website : top.gg

[modern tundra]

no be serious man

i just want to host it i really need it

i made pokemon bot

[primal kiln]

top.gg DOESN'T HOST

[modern tundra]

but i canthost on replit

[grand prism]

We can't host your bot either

[primal kiln]

bro they dont PROVIDE HOSTING SERVICE

[lusty tapir]

i saw a video that show how to host your bot on topGG

[grand prism]

Nah, man

[lusty tapir]

that's why i'm here

[primal kiln]

oh bruh he fooled you

[lusty tapir]

so we got scammed?

[stark stream]

right, it's not just mine

🙏🏼

[modern tundra]

bro can pls now anyone help and say how to make bot online on top.pg

[zinc oracle]

That video was a troll then

[grand prism]

Buy VPS

[lusty tapir]

a troll with 18k likes

[primal kiln]

i just said you CANNOT HOST ON TOPGG

[modern tundra]

how

[zinc oracle]

Top.gg isnt a host, please stop asking, pay for a VPS.

[modern tundra]

can i buy on topgg

[frank pier]

[grand prism]

[primal kiln]

are you a troll urself?

like 5 users just told bro you can't host on topgg

[frank pier]

How do I put my server in topgg

[modern tundra]

i think you have to pay.....

or buy vps

[primal kiln]

i dont think they support servers now

they list bots only

[lusty tapir]

[frank pier]

One of my friends did it a few weeks ago though

[primal kiln]

#announcements message

[late grotto]

voting down?

[zinc oracle]

Yeah, a dev is on it.

[modern tundra]

bro

[late grotto]

thanks mate

[modern tundra]

can anyone pls tell me how to make vps on to.gg

[frank pier]

[primal kiln]

bro you cannot on topgg

[modern tundra]

wtf

[primal kiln]

their are many hosting sites out there

[modern tundra]

a mod told me to get a vps

[primal kiln]

use one of them

[lusty tapir]

so we have to boost the server to get TopGG host our bot on the platform?

[primal kiln]

not on topgg

[frank pier]

What's a vps

[modern tundra]

if i boost will i able to be host in topgg

ßßß

[zinc oracle]

Its a tool for developers, you dont need to worry about it

[primal kiln]

[modern tundra]

??

[grand prism]

Virtual Private Server

[late grotto]

wish I never came to this channel

[primal kiln]

i am laughing rn

[zinc oracle]

-m 1136013273754501170 repeatedly asking for Top.gg to host their bot, we're a list not a host.

[lusty tapir]

it's when you boost topGG server to get your bot online

[wild stone]

._feier#0 was successfully muted

[late grotto]

regret my decision immediately I'm leaving

[supple mica]

-m @modern tundra Spreading misinformation. Top.gg does not host your bot, you were explained this situation yesterday already.

[wild stone]

This member is already muted

[zinc oracle]

I'll add your addition to the mute reason 👀

[supple mica]

[lusty tapir]

the mute is permanent?

[zinc oracle]

For now it is

[supple mica]

-m 622846126713995305 Troll

[wild stone]

myname.is_ali#0 was successfully muted

[supple mica]

yours is

[zinc oracle]

Good troll though 👀

[primal kiln]

[supple mica]

[frank pier]

Oh

[supple mica]

no, it's not

[frank pier]

Wait

You don't need to watch an ad to get your bot online ? 🤨

[supple mica]

topgg bring bots online

that's up to the developer to do

[zinc oracle]

Top.gg novonode partnership when?

[grand prism]

Novonode would have two new customers (potentially)

[supple mica]

please no

[lone ether]

?

nvm

[grand prism]

I would feel sorry for any support that would help them

[fathom grove]

why i cant vote

[zinc oracle]

site issues, a dev is working on it

[fathom grove]

Thanks

[lusty minnow]

cuz site issues, been like this for months now

u will get use to it

eventually

[spice schooner]

Why

Tried clearing cache, switching networks, refreshing

[lone ether]

site is having issues unfortunately

[spice schooner]

Oh

[iron owl]

When will get fixed?

[tired hamlet]

shouldn't it be posted to #site-status its been down for over 2 hours

[zinc oracle]

That's up to CMs

[sturdy swan]

It’s not letting me vote

[blazing lily]

Site issues likely causing that.

[slate agate]

Why is this site so ass now

Stops working every couple days

[acoustic flower]

Site so unstable for this month, down for 4 out of 7 days this week .. sigh .. I gave up on voting streak and there is now petitions for the bot dev to stop voting streak for perks

[grand prism]

Yes, no more vote rewards

[acoustic flower]

Bot players grumbling and bitchin about how difficult it is to maintain voting streak for rewards with both top.gg and DBL competing to be broken champion ROFL

[worthy dew]

I'm done for this site!!!
It's frustrating how every single time you guys mess up?
Y cant the site be just normal after removing every single features from site??

[errant beacon]

Can we just get an update at least?

[sacred marsh]

voting broken againnnn

[undone relic]

i Cant VOTE

[obsidian valley]

Vote broke again?

[wind quest]

Yeah, there are some issues currently, we're working on em.

[bright sage]

till when will the site get up?

[fluid birch]

Currently no ETA

[bright sage]

no, approx ?

[lone ether]

nothing

we don't have any update as it's the weekend

[wanton bough]

Oh alright

Do you got any idea when itll be back working?

[fluid birch]

Currently no ETA

[wanton bough]

Right

[dreamy quartz]

[bright sage]

https://tenor.com/view/cat-cats-cat-meme-meme-meme-cat-gif-14470917232397934693

[tardy drift]

[sturdy swan]

can't vote

[wind quest]

No info about it currently.

[sweet pier]

there seem to be quite a lot of issues with the website this year. i can't quite remember having this many outages in such short space of time last year

[wind quest]

There has been a lot of changes recently, due that, some things on the development side are still under work.

[bright sage]

someone please ping me when the site is up

if possible. ig

[wise nymph]

You
Browser Working
Paris
Cloudflare Working
top.gg
Host Error

and please change my nickname

[marsh temple]

This site everyday down

it will not stop until they do action on votebotting

[gentle garnet]

I mean, technically you can't vote bot when the site is offline

[sturdy swan]

Nothing is happening on clicking FIND BOT

[gentle garnet]

api is down

[sturdy swan]

When will it be back

[gentle garnet]

good question

it's been like that for most of my day

[sturdy swan]

:(

[pulsar blade]

development just does a horrible job since some weeks

I wanna upkeep my vote streak for a bot but can‘t

[sturdy swan]

[gentle garnet]

I question if there are even developers considering you never hear anything

not even any community management from the cm's

[lucid venture]

topgg not letting me login

[sturdy swan]

@floral pagoda @supple mica Help us!

[supple mica]

Hello

[floral pagoda]

We can't help you

[supple mica]

How would you like me to help

[delicate chasm]

sadly common on discord

[undone relic]

Uhhhhhhhhhhhh

[sturdy swan]

Atleast tell us when will the site problem be resolved?

[marsh temple]

yes votting broke after that

[undone relic]

Vote are broken

[delicate chasm]

they do not know

[tired hamlet]

been down literally all day

[supple mica]

If I knew I would share in #site-status

All I know is that engineering were made aware of the issue

[undone relic]

is probably another ddos attack

[delicate chasm]

how long is a piece of string

[minor atlas]

down like everyday

[gentle garnet]

are they just aware of it or do they also do smth?

[undone relic]

Top.gg -> We are never online and only bugs

[supple mica]

same as i said before

if i knew i would share

it is the weekend too so expecting slower replies

[gentle garnet]

hm

[undone relic]

Btw ty top.gg

[minor atlas]

100%
How can a site be down for so many times a week. I understand there is mainteance and sometimes few bugs but if it is down over 50% per week then something grave is wrong

[wild stone]

We are presently encountering a service disruption.
For additional details, kindly refer to the #site-status channel.

To receive notifications regarding future incidents or updates, you may assign the "Site Status" role to yourself by going here: id:customize.

[supple mica]

Temporarily locking support until the site's fixed as all the issues are the same and we can't keep up this weekend

[zinc oracle]

It looks like the site is recovering, this channel will be locked until I'm confident its fully recovering.

[zinc oracle]

Looks like we're up and running, its been running in a mostly up capacity for about an hour.

[tacit crater]

I tried signing in

oh nvm I'm in when I just returned to the site

[gleaming shuttle]

just gotta keep trying ig

[zinc oracle]

No way the second I unlock the channel it goes down 👀

I should know better than this ^-^

[zinc oracle]

I'll keep an eye on it... sorry

[vivid fog]

yeah, ik, but i need to vote on both sites to get to the required vote level for rewards

[neat burrow]

I'm facing the same problem

[sturdy swan]

will we get compensation for the votes we are not able to vote on top gg

?

[crude fractal]

Would like to mention it still doesn't work for me and I am getting the same error as above

[left mango]

Is fixed

[edgy mica]

not working for me :(

[bright sage]

I just woke up. After 12 hours it's still down?

[hearty granite]

I still can't log in, even if I go to https://top.gg/subscribe and click to get premium... after the discord log in, it still doesn't recognize my discord account

[young talon]

still isn't working for me :c

[pure saffron]

still cant i think still gateaway, i think not yet recover full

[spark hearth]

Is the community top.gg Python library still working? I see it hasn't been updated since 2021

[hearty granite]

I found a workaround (either that or it just started working):

1. click on the PFP for the server you're voting on
2. click on the vote button (to the right of the Invite button)
3. you'll be back on the voting screen but actually logged in

[iron spindle]

I'm Getting Token Invalid Error in PowerShell, Can You Help?

@velvet currentYou May Help?

[lost halo]

can someone teach me how to make vote rewards thing work?

with discord webhooks?

[cobalt sleet]

Neither has the API so I guess it's fine

[ripe grotto]

this worked for me for some reason

[jagged finch]

What happened to top.gg?

I can't vote bots

It says I'm not logged in

[hearty granite]

happy I was able to help

[jagged finch]

Help me?

[grand prism]

We can't help you, site is just not working at the moment

Waiting is everything you can do

[jagged finch]

Ok

[grand prism]

F

[stoic oyster]

worked for me ^ only on my phone tho

[lone ether]

top.gg isn't stable yet, try again later

[jagged finch]

top.gg isn't stable yet again just like a bazillion times before that this month, try again later

corrected for u hermano

[molten grove]

Same

[stark stream]

now we have to wait

[round flume]

I think this doesnt work on ios :(((

[fluid birch]

No need for that We're volunteers and have no power in the sites uptime

[bright sage]

is the site working again?

[crimson briar]

yea

[ripe belfry]

Is this still happening for anyone?

cause it worked on my phone not too long ago

[soft star]

#site-status

[soft star]

No it’s not

[ripe belfry]

it seemed to work on my phone not long ago so kinda confusing

[distant swift]

yea

[crimson briar]

works for me

[soft star]

Cached

[blazing lily]

For anyone coming in here wondering about the site being down, or experiencing issues with it, best we wait till a further update in #site-status tomorrow because it's Sunday today so we shouldn't expect anything to change on a weekend.

[worldly atlas]

okay

[lone ether]

[gentle garnet]

why aren't there any on call devs for the weekends though

[undone relic]

Website down

[viscid birch]

site working?

[lone ether]

no

[viscid birch]

lowkey sad

[glass mango]

Same

[subtle rover]

sites working for me

[gentle garnet]

don't be excited too early

never say finally works - because that's when it breaks again

[subtle rover]

i changed my code so all users get vote perks while top.gg is down, not sure if i should revert it yet

[gentle garnet]

eh I have to make some code to check if the site works or not

[lapis summit]

How can i log in

Its not showing amy option to

On website

[grand prism]

But the website doesn't work, you can't log in

[worn knoll]

im trying to add a bot, but its askign for a top.gg server invite

[viscid birch]

you cant add it anymore

[worn knoll]

once i checked, top.gg/servers is no longer a thing

kk

[worn knoll]

but its mandatory though

[soft star]

ignore it

[worn knoll]

oh alr

is the site down

just asking

as the buttons are still loading

[grand prism]

Yes, it doesn't work and most likely won't start working today

[worn knoll]

oh alr

[oblique jetty]

Is the site being messed up stopping me from voting for Poketwo? I keep trying it says I need to log in with no login option, its been doing this for days now.

[delicate chasm]

asked and answered

[grand prism]

The website has been having problems since yesterday

[oblique jetty]

Again, this has been happening for longer than just yesterday

[grand prism]

Earlier yes, but this "episode" has been going on since yesterday

[subtle rover]

idk if it would actually work because of cloudflare, i just change the code manually to return true on the hasUserVoted() function when the site has a long outage

[gentle garnet]

I more meant on how to dedect if you can vote

because sometimes just the website is broken but the api is fine

and sometimes the other way around

[fluid birch]

That's made easy by checking if you get an error or not when trying to use the has voted endpoint

[upbeat lance]

The voting API isn't down, just the website through which you need to vote is.

[subtle rover]

yeah, and that's the problem

[upbeat lance]

No shit

[fluid birch]

Ah thought the whole thing was down

[upbeat lance]

It's probably because the API isn't behind cloudflare

[subtle rover]

idk it might not be possible but you might be able to reverse engineer it

[gentle garnet]

eh the chances of the script breaking is higher than top.gg being online then

[subtle rover]

it would be awesome if top.gg had an automated uptime site that developers could send requests to to check if it's working properly

[upbeat lance]

If they can't even keep the main site up and running, I don't think that's within the realm of possiblities

[subtle rover]

Not sure if this time's downtime is the result of ddos or something else

[shell oxide]

Hello the website isn't working can someone tell me what's going on when I try to vote it says you must be logged in to vote when I try to login it says bad gateway

[grand prism]

The website simply refused to work and the developers don't work on weekends, so you have to wait

[bold stump]

👆

[onyx viper]

no login option

[azure meteor]

This is a known issue that has been happening since like yesterday

[azure meteor]

And apparently they don't work on weekends

[worn knoll]

m yes this dropdown doesnt feel like loading ngl

[knotty hamlet]

can the images to describe the bot be hosted on top.gg directly?
Used to use the discord url, but now they changed the policies

[grand prism]

Just use imgur

[unique elm]

shocker

[minor owl]

hello! I would like to inform you that since yesterday I was unable to connect my discord account to your website, I wanted to ask what had happened

[edgy mica]

when its down again

[grand prism]

Yes, everyone is aware of this since yesterday

[edgy mica]

it was working a few hours last night :o

[sturdy swan]

Keep refreshing the page it'll appear soon or later

Maybe try refresh 15,20 times

[grand prism]

It will give you bad gateway error when logging anyways

[sturdy swan]

Facts

[minor owl]

okay! ty

[grand prism]

[sturdy swan]

Who's attacking on the top.gg server anyway

Ddos attack something

[lunar musk]

i just cant add my bot

can someone help?

it can't find the bot from the id

@cyan palm

it worked

[grand prism]

This is not even a confirmed ddos ​​attack. Until the developer looks into it, the reason is unknown

[lunar musk]

How much time will it take to verify a bot in top.gg

[soft star]

1/2 weeks max

But

Maybe longer cuz site kept crashing

@fluid birch you got answer this ine

[fluid birch]

Busy rn

[soft star]

[fluid birch]

Can't give an ETA on our time as website is down for mod stuff too

Send a mod the link to the bot and we'll sort it when website is back

[soft star]

So, he has to wait with the other bots, I think there is over 450 bot including site being down so it might take some time

[fluid birch]

Send it in a DM as by the time the site is back I'll have forgotten

[radiant plank]

site down again?

[fluid birch]

No as the site is down

[bold kraken]

i was about to be probably the umpteenth person that's mentioned this but i spotted this workaround and it actually worked. got my votes in no problem doing this, so that's something everyone can do until the site's stable again

[wintry oriole]

yes but the invite won't work so you may as well delete the bot from top.gg

ah wait nvm it's already sorted

[sage oak]

What is the solution to this? (Only PNG and JPG images can be used)

[fluid birch]

Known issue with no fix unfortunately

[sage oak]

okay :/ , thxx

[supple mica]

A lot of people are reporting that using the discord cdn works

[supple mica]

Can you try pasting your image into a discord chat, then right clicking and clicking "copy link" and use that link?

Should start with "cdn.discord......"

[small gazelle]

That happenes to me sometimes I just refresh the page a few times and it works

[fluid birch]

oh really? Even with them time limiting attatchments

[stoic socket]

they expire after 14 days at the moment and will start expiring quicker soon

[small gazelle]

Idk then

[spring wadi]

#site-status message isnt it because of this???

[radiant plank]

how to find a bot by typing their name?

where exactly do i have to type the name of the bot?

[young vessel]

Am I the only one who can't even open the site? It tells me it's a bad gateway and ends up using Wayback to open it, which is not ideal.

[lethal bolt]

There's an issue going on, we are working on it

[young vessel]

Thank you! Sorry, I'm sure that question has been repetitive.

[wintry oriole]

are there any plans to actually have support staff and devs on call at weekends? the tag pages have been non functional since friday night and this means that auctions that were paid for and won get no impressions. You can say "its ok youll be refunded for impressions that didnt show" but thats not the point. we paid for impressions and we dont get them, this repeats almost every week. if you dont fix it properly and for good, people will start looking elsewhere for bot growth.

if people are paying for the service, either dont take payment for when the service cant be supported, or provide support

this is different from the "why cant i vote" question you get perpetually. ive asked this over and over, and not got a straight answer. WHY cant you fix the sites many flaws? youve had years to do so.

^ this question targeted at the devs and those in charge who seem to take the money but not invest it into the service's reliability.

[lethal bolt]

Thanks for your message Brain, I passed this topic to our team and we are discussing about it, I believe we are going to come with a great solution that make all sides happy.

[serene blade]

i'm trying to add a server to the site, but when I press "add", the only option that pops up is for adding bots. is there any way to fix this?

[wintry oriole]

great to hear, love that something proactive is being done ❤️

[fluid birch]

Servers are discontinued

[serene blade]

ah, okay

[drowsy mantle]

Hi

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

why is the website down?

its been a day almost 2

a ddos attack ?

[lone ether]

unfortunately we do not know, please wait for updates in #site-status

[sage oak]

Same thing I've tried

[cerulean raptor]

It is working when you validate

[cerulean raptor]

Have you try to get it validated first?

[sturdy swan]

wym it says bd gateway

[sturdy swan]

alright thx

[cerulean raptor]

Not really good in English, you other language I can explain easily

[cerulean raptor]

Yes simply it wasn’t re authenticate and get validate amigo

[sturdy swan]

ah u spanish

[cerulean raptor]

Yes Spanish

[cerulean raptor]

Hola, quiero decir, ¿validas primero? Funcionará una vez que lo valides.