#support
1 messages Β· Page 77 of 1
yes, but just one time
Down Again lol
Yeah sorry, we're working on it to get it back up asap!
its been 4 hr site is down
Correct, the team is aware of that and are working on it.
Alright
cleaning the cache didn't work
i received a vote after 10 mins of waiting lol
the website is breaking down every 2-3 days
when are we going to get a stable version of the site?


was stuck too
did you solve it?
Cloudflare is a antiddos service, but i think they got the cheapest plan 
There's no way the potatoes servers are down again
It's taking forever to vote and then after loading it just says "something went wrong"
ππ
Please, Be down for a week or something like that and come back with a banger. no bugs no downtime nothing. Sorry to say but it's a bit amateurish
I know how hard it is for running a page, thats why i don't run a page
, i think you guys have a big team? focus on fixing one thing at a time
π
the team is 3 people
oh yeah
rly
π₯π€
I'm pretty sure yeah
Voting is taking a long time
same i couldnt vote
when i click vote its spinning forever now
now this
π
make me dizzy too much spinning
I'm missing my monthly
π€
It's everyone not just u
I keep turning on and off airplane mode thinking itβs my internet π€ͺ
spinning forever, *backsound music
Hey Topgg! can i ask when will put it back the server lists or you have alternatives aside from disboard? or anyway to access the archive database of the servers?
They deleted the server list so they can focus on the bot list i guess. so maybe in the future they will be added again. (i don't this so)
Getting real tired of this bs
everyone is
whats frustrating is, friday night is prime growth night when we all get most invites for our bots
it seems when the site is hit with more traffic, it just falls over

bruuuh cant event look my profile
good times
sat nig and fri nig will be nightmare xD
all people vote gonna explode the server
at least our bot pages are sometimes working
hm?
Hello there's an issue going on right now, I'm voting for this bot called gamebot Everytime i try claiming it doesn't wanna claim, and when I try voting again it keeps telling me i didn't vote please get back to me ASAP
Now id i try it again it will tell me to vote
just got a 504 gateway time-out error
that means server fucked and went offline
yep
looks like it
will I lose my vote streak
i cant seem to login to vote for bots
if you are getting 503 or 504 error code, stay claim and wait, the devs already know about it
@soft star how do i login to top gg if it logged me out when i tried to vote?
top.gg is down ^
Someone help
@cursive spear
No im not getting an error
then this one ^
Hmm okay
Do you know when it will be back up
no eta
Alright thanks
Can i tell you this issue just for future references
The issue with the voting
Really, it's a whole different then the issues in usually having it π€·π»
I think voting is casuing site going down
Hmm okay
true. i had the site on for an hour back then and it wouldnt load
yo i cant login to the website for some reason
site is down
#general if you dont need help
@soft star ohh sry
I know site is down but do we have any idea how long it'll take to fix? I've tried a few times today morning afternoon evening and now night. Is there a way that people can help?
no eta
Darn thank you.
any updates on when the site is coming back up?
W reason
let me update it
nvm
bro wtf is this behavior
@light rain
let me dm him
Go to my dms ill reply in a bit
idk what to say about that π
huh? my bot is and music bot even youtubers servers use it and partnered servers to and it does not have any nsfw features
there must be a mistake reviewing it
@toxic zephyr
sorry pinged wrong guy so sorry @light rainplz check
Partner dosent tell if its nsfw or not
But the reason it got decline is becouse you could search nsfw in your bot command as stated there
Next time you can dm the reviewer
1337 reason
where bro it makes no sense theres not any type of nsfw commands
bot only have music related commands
Thumbnails may contain nsfw content
This is nothing new, especially on YouTube
there is thousands of bots that support youtube these days and they are available on top.gg
there is no commands that contain any type of nsfw thing
What about play?
dm the reviewer if you want to dispute your declines, not here
Doesn't matter, you can still play normal vidoes
i did
wait for their response
yea so many bots do that
and they are added on the top.gg
what about them then
if you think there are many bots that do, spot them and report we'll take care of it
k
We are talking about your bot at this moment
and what am i getting in return of that help i have seen so many
yea but rules should be same for the everyone ?
If no one reports them, top.gg has no way of knowing that they are doing something like this. They could have added it after approval
wow nice reason tho
bruh

don't speak unnecessarily here
plz dont decline unnecessarily (sorry if am being rude but it is what it is bruh)
-mute @autumn ether Told you 5 minutes ago to dispute your decline with the reviewer yet you go on speak here | 1d
_devil_xd#0 was successfully muted
Pls help support dm
what problem do you have?
Dm
Why?
I reported a bot ;-; it's still there
give the id and when did you report
I think there is quite a bit of baglog
Umm should I dm as I dont want the dev causing issues?
Ohh ok ok I did a complete report like all stuff including dblstats and what not
Yes you can dm a mod
Umm okie ill dm
it should be back
No
Hi, Does anyone provide paid service for creating discord bot?
-needdev
@quaint cipher
You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.
it should be under creator controls on your bot page
if you're on phone, you'll find it under the "info" tab
im on computer
where?
what page
just at the very top, doesn't matter which page
the header
navigation part
-addbot
Adding Your Bot To Top.gg
So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!
Click here to follow our guide!
Yes, html too
Looks good @dapper thorn, although I really don't care
-b @dapper thorn Investment scam
Something went wrong when trying to ban this member
Any information when the background image problem is gonna be fixed?
no eta
dm @lone ether about it
your royo bot is the same as your mina bot, you can't have 2 of the same on the site
you can add an invite link to royo bot inside mina bot's long description
Why not delete the bots too from the site so it'll maybe will work once in the life?
try clearing your browser cookies
I always voted from this server. There is no log in button
*browser
Log in button doesn't disappear because of cookies
It says i am logged out and need to log in
Instead of blaming users just fix the website finally?
Ok
no one's blaming users?
i am offering solutions to your issue
https://top.gg/logout - try click here
this issue is on discord's side, not top.gg's
have you tried clearing your cache?
This is on a different device, not even have discord opened there
This website is dead, can't log in, no button
have you tried a different browser?
i understand but since it's having issues right now can you try another browser?
it happened to me once, it fixed itself after a couple of hours
you can either wait or try another browser
It's not the browser that's having issues??? It's the website, as always. Every other website works perfectly
It's a topgg bug
it's not.
sometimes it doesn't work on some browsers
it stopped working on edge for me so i switched to firefox and it runs fine
It's always this: force the users to miss another vote once again because the website is bugged
It's chrome
alright have you tried another one or no?
I have only one browser. And my browser works fine, every other website works perfectly
Why it is my duty to fix a website bug? The button misses from there, the logging in should work automatically
Doubt it's Zobs duty to fix it either, she's just trying to help
This is the support channel to report bugs to devs, isn't it? I did and they kept insisting it's something on my side (like always) when it's not
it is something on your side as other people didn't come here flooding the chat saying they have the same issue as you
i'm offering you suggestions to fix the problem but you don't want to do anything
what you have is a bug that can be fixed if you try what i've suggested
if we come to the conclusion that none of my suggestions helped, then the best you can do is wait
and if you wait long enough the problem might fix itself, if not, you are welcome to report it back to us and we can take it internally
So the browser that's otherwise spotless is suddenly bugged but only with top gg?
Mind it, top gg worked on said browser this morning
it's either your browser or device issue
can you please try clearing your cache/app data
are you even trying anything i've suggested so far?
Always blamed on the user...thank you, I'll just forward this to discord again
i don't think discord has jurisdiction over the site but alright
Hello! Unsure of what Discord are going to do in this instance, but if there's something you'd like to discuss about the team, or the site, feel free to shoot me a message.
No one is blaming the users, what's being "blamed" is the cache on the users end. That is something that we cannot help, and can only be cleared/dealt with by the user. It's proven to work countless other times as you can see by other users. I'll attach some screenshots to this message in-case you'd like to see it :p
Also a reminder that this server in particular is run by community volunteers, we merely deal with the community and how users interact with our site. We have no say or sway over the actual development of the site. There is however a chain of communication, that if you'd like to report something to the devs it goes through a CM then to the team.
All I've seen in the above interaction is Zobs providing solutions/workarounds for your issue, to which you don't seem interested in part-taking. Can't blame her for trying, right?
Also FYI each browser stores cache for each site separately. So your Chrome browser will have difference cache to an Opera browser on the same device. We never said there's anything wrong with your browser π
So you say we suddenly? or what, need to clear cache (throwing important details from out browser for every site we using) every time in order to be able to vote one the website/the login button on topgg to appear?
Not everytime, no. Only when you have issues really.
It was said it's a discord issue a bit ago, now it's browser that worked until now?
Unsure of what important information your cache stores
I wouldn't be storing passwords in there at all 
Bun said the 401 issue you were getting was Discord issue, yes.
Because that was on a discord.com url
unsure if you noticed that
Out of Top.gg's scope that is
Unless you wanted to forward that onto Discord too? But it's likely just a callback issue, once off.
I hit the link I got and this screenshot was taken then, yes
Just clear your browsers cache, issue fixed, move on easy pz
p.s. you can manually clear cookies for individual sites
I won't clear every login and website information for every website I use for every time I want to vote, that's just crazy
no one said you have to clear it for all
Likely a cache issue then
Top.gg thought you were logged in (as that was last stored in the cache) so told Discord.com - "Hey! This user is logged in, lets move on" but discord said "Naw that token is old, they need to refresh it"
To explain it simply
clear it for top.gg only and all is well nvm hes on phone idk if phones have that feature
why are you being so dense, these people are trying to help you but you just wont accept it
Right above this message! You can actually clear cache for sites individually.
We can give a hand, but I think the screenshots here should be pretty self explanatory
This is for Chrome too, which I believe you said above you use
I have no idea how to hijack my browser like that because I'm not a tech guru and I don't understand why I have to learn suddenly dev stuff to change my browser in order to vote again after I was able to vote normally in the morning. My browser or discord wasn't updated since then. You keep saying it's chrome and discord issues but those didn't change since the morning. They don't break, it's always top gg and whenever people report it it's always something else, not top gg. This is why I keep reporting these replies to the other services too
- cache doesn't require a "dev" or "tech guru" - I provided a link with 3 screenshots, 3 button clicks to clear cache for just topgg
- it happens, nothing to stress over
- i cant change how the site works
if you dont want to play ball, then let it be.
But please stop making a storm in a teacup, it's nearly quite literally nothing to worry about
actually
Yes, I imagine it's nothing for you that so many times I can't vote and miss perks in games because of top gg. I should be glad it works once in a day, as I was told. But I'd like to vote twice a day as normally without deleting all info from my browser every time.
ok
Just as with my friends, deleting everything didn't help. Still can't vote.
you were never told to "delete everything"
I am able to vote just fine. If you clear the sites cache you will just have to login again and you'll be able to vote just fine
I haven't logged onto top.gg on this browser before (Opera GX) and just logged in no problems and voted with zero issues
Something not working? Try these steps below!
Step 1:
- Turn off any ad blockers or vpns and try again
- If that hasn't worked, keep reading
Step 2:
- Clear your browser cache for the page (
ctrl + f5on pc) - If that hasn't worked, keep reading
Step 3:
- Try logging in again: https://top.gg/login
- If that hasn't worked, keep reading
Step 4:
- Try a different browser (not opera, it has issues)
- If that hasn't worked, keep reading
Step 5:
- Try incognito on any browser
- If that hasn't worked, keep reading
Step 6:
- Try clicking on these in order
- https://top.gg/logout
- https://top.gg/login
- If that hasn't worked, keep reading
Step 7:
- Wait patiently as the issue may fix itself after a couple of hours
- If not, come back here and someone can try work with you to find another solution
I deleted it twice, then the website showed the all grey verification page, top gg appeared and I still were logged out. I hit the vote, the small log in to discord page appeared again, after it finished it said I'll be able to vote after 5 seconds, then I hit vote and it said I must be still logged in to vote
what exactly did you delete?
Everything that was for top gg website
Sounds like you may need to try another browser? When I delete the cache from Top.gg it acts as if its my first time opening it (Logged out, etc.)
If you're not seeing the same behaviour then I'm unsure
Could be a localised issue
Yes, I was logged out
The log in/out button still isn't in its place
The website is missing the button
^^^
Wondering do you have any ad blockers enabled
But also, Zobs' message above has shorturls that you can use instead of the login/logout button that helps
?
do you want to get in call so i can walk you through what to do to fix it? @still snow
First it's discord, then it's chrome, then now it's the adblockers? You know well it's impossible to vote with any so I use chrome because it doesn't have any added and I turned off the inside built just because top gg.
ok i really dont know how to help you anymore. You're so focused on the fact that everyone else is at fault
I did what was told, deleted every data connected to top gg. Didn't work. I can't add a new browser every time for voting
If you don't want to accept help, then you can wait. Time fixes everything, even with cache
-m @still snow Refusing to accept help and continues to put the blame on everyone else. You can now wait before asking for help again. In the meantime, email support@top.gg if you require immediate support | 2d
gabe_igor#0 was successfully muted
-cacheclear
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave
If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.
please wait up to a day, and dm him again if he doesn't reply, after all we are all volunteers and have lives outside of discord 
otherwise you can dm another moderator if you don't receive a reply from woo
how is it possible for a new bot, on 300 servers, to gain 2700 votes in 2 days, without any vote locked commands or vote rewards?
and then after those 2 days, only gain a couple of votes a day?
also bot a music bot that requires administrator? how was that ever approved
for reference: https://dblstatistics.com/bot/1192477105833910332
this definitely smells like votebotting.
I reported it on 13 :) has grown from 200 to 400 servers since then (thanks to top.gg as it was on front page in trending section!)
Why is the bot avatar not loading?
Hey
-refreshdata
did not work
Oooh, thank you
hmmmm
that bot i reported above is against TOS and against top.gg policy. its streaming youtube.
this video is MY video which is only on youtube. if it wasnt streaming youtube, how could it work???
its also a direct clone of muzox: https://top.gg/bot/845153824742440991
which also streams youtube.
i still cannot vote on bots
Dont think I encounter that when I was reviewing, maybe it got added, ill recheck it later when I have some free Time
there is music bot tag and music tag on auctions so i dont think so.
As for youtube
Only discord and yt does not allow it
Ohh so top.gg allows something restricted by discord?
yeah its against discord developer terms and youtube tos
What about Green-Bot ?
They have literally 0 vote lock commands
And leading font page leader board

They are well known bot
Keep in mind one thing people donβt vote for a shit bot until you reward them something
Yea, green-bot is not a shit bot
Yes go kid learn something new

π
It's still on front page and growing ;-;
Wtf
It reached 500 servers
. . .
200 --> 500
reported internally dw 
Thanks!
Maybe the servers are also botted, you can never be 100% sure and I know that some people can do something like that, especially when there was a badge for a verified bot. People sprinted 75 servers in a matter of days 
Ohh, but ig discord might recognise that it's botted
After verification you can add the bot to as many servers as you want within 24 hours. Then Discord no longer tracks it and since they were able to bot/buy votes on top.gg, adding a bot to 100 servers in a day is not that impossible even for one user
Hi guys, currently I'm trying to submit my bot on top.gg but it's directly refused and yet it meets the conditions
Ohh, but why bot server? When the users won't even interact so no active user gain
yes this can be done with a couple of alts
with each alt just having 50 dummy servers
@lone ether this too pls, it seems sus too
https://dblstatistics.com/bot/845153824742440991
View the historical performance for Muzox. Updates hourly.
For some people, number of servers = success of your bot. It's just a number, but for some people (especially underaged, inexperienced developers) it is an indicator of how good you are
Lmfao that's not true
We devs need active users (sometimes to buy premium to keep bot up)
If you plan a bot in such a way that it actually serves users and you want it to be able to earn money, then yes, but many people want to become a "great developer of the largest bot on discord" for a month or two and then it turns out that they can't even pay for hosting.
I've seen a lot of situations where people hit 1,000 servers and felt like they were the greatest, and then it turned out that the bot was dead month later
They build their ego with the number of votes or the number of servers (members in the case of servers)
alr thanks
please search your bot's ID in #mod-logs to see why it's been declined
Lmao, well yeah I understand that some ppl are like 1k is all! And then dont do much with it and it is how it is
How many more days will it take?
Bcs I reported it on 13th
Yesterday reported it to fellin
And today ig it has been reported before few hours
So ig thats enough time
no idea, not something I'm uh
Ok ok
the cms are looking at it dw
Okie thanks
Like just send him a message on Discord
But it's not sending
Because your privacy settings probably don't allow it. If you do not accept private messages from server members, you will not be able to do this either
They all have open DMs, that's kinda a requirement
Done
Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.
If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!
Hoi, is it allowed to do like
If X members of your server will vote the bot in a month then you can redeem 1month premium for the server

This is allowed and possible, but apart from the query string params, you cannot find out from which server someone voted, so you would have to add a query string param containing the id of this server to each link sent, lets say in embed
Sounds good, thanks for the tip! π
After claiming an auction credit code, do those funds ever expire
is api working?
Omg
This is not the only problem, bots does not appear at all when searching 
i'll report it if it continues longer
site died

site is down, been reported internally, pls be patient!

oke :)
Okay
How does it come that none of my ads have gone live yet this whole week, i even won one auction with like 90% of the views? So it shouldve already been up for 5 days
hello, may I ask why top.gg has been more unstable lately? the experience has been incredibly frustrating overall.
the past ~2 months especially π
It's still down
Mate I'm getting double tickets it's weekend
Istg
Live photo of top gg server
Have you not seen the live photo of top gg server
no where is it ?
bro what is that
Live photo
Yeah. I think they need some more
The issue is that the old ones started rotting
They went from 5 potato's to 1
In like 2 days
yeah
π«
lol
True tho
Servers literally crashing 5 times a week
How does the owner expect anyone to pay for no ads feature when ppl can't even vote
Last month I was 1 vote off from my gold monthly bc of topgg I swear if this happens again i will cry
i think if they add shards for for server then will not be crashing anymore
Fr
they cant add shards to website.
no one can.
why is that impossible ?
Hm?
ye
Shard a website ahhh
no
That's called load balancing for websites
is
then they cluster the server π
not even that
cluster is basicly shard but more shardly
Why don't they just use... CloudFlare f r E E caching service
they have that enabled
Well they don't have it configured correct
hm
no.
bzzz
also
Because if the backend is down, the cache should serve outdated pages
Or perhaps there is a lot of pressure on the site
Well obviously
Dug
But still it's a voting site
Hundreds of thousands vote
The owner investing 0 in the site
π€
It didn't have these problems a year ago
lol
Anyways voting ends in 8 mins
I got your computer
1.3kb ram, 1.78bytes ssd π₯π₯
Are you kidding me? I opened the site and it worked but after 5 minutes it doesn't work anymore and this happens every time.
IT WORKED
Can you fix the damn site?
Lol
Real
Ight bro I was first with that picture why everyone stealing
π¦ π€°π³
Got my 2 tickets I'm outa here
guys i cant vote on top,gg
π€
you're legend man you found this
@fluid birch
and its true
I found that on reddit
Ik
JH watching as the server crumbles for the 38th time this week π€ππ₯π₯π₯π―π―
(He still getting payed)
U have an anime pfp mate
They have nothing to do with it anyway except pass it on to someone higher, they are not responsible for the technical issues of the website
So who's responsible?
WTH is going on here
Is there like 2 devs
Wagwan
Wake up @Topgg Staff it's an emergency
FIX IT
Fix it
Bro chill I'm tryna chill and suddenly support is acting up
i can't vote
It's acting up for past 3 months
Ok whatever you are doing stop doing it as I cba to back read honestly
Try clearing cache / using another browser
what do you mean?
Like refreshing
-cacheclear
@marsh temple
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
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If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.
i suggest you to watch anime
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
I only watched yugioh as a kid
do you watch Naruto ?
Ironic that I haven't watched anything and play karuta
If you absolutely must talk anime use #general 
you just told us to chill up
that's what we are doing
i think we should start locking channels
Who's we
There's no "we" here as you ain't a mod but we never close channels unless absolutely necessary
YOU KNOW WHAT I MEANT
Rare top gg mod w
Jh does
it's too quiet there i like to be here
You literally watch anime bud
-b 682973075888799744
meme_06#0 was successfully banned.
Bye
π₯Ή
sure, sorry about that


p.s. we're just volunteers and have no control over the site and who can fix its issues
all we can do is relay when the site is down and hope for the best 
that includes CMs
did you know why site get down several times?
does it need more servers for better scaling?
we have no say over the development of the site so we most of the time don't know what's going on
or just a complete rewrite?
i believe they are working on fixing the main bugs as of now and a complete rewrite is possible in the future
The architecture of code / infra is wayyyy above our "pay grade" but there's a very capable team behind it trying to keep the site up
if you realise the scale of the codebase, you'd realise this isn't an option on the table at the moment.
Is there a way to send a notification to a channel when someone votes on the site?
@dapper onyxsì, per favore guarda i documenti o vai #topgg-api per auito
Does anyone know why stats are not being accepted by the API for hours?
Been getting 504 Gateway Timeout when trying to send stats
its been attempting every 30 mins to no avail
Site is down
?
Just because it works for you this one time does not mean the site is stable
It's been having massive issues today
prob zone issues, ive never lost access
If you get any 5xx error it means that at the same time people most likely cannot vote for bots 
?
pls ask in #auctions-support
Hi I replied to reviews but when the page refreshed, my replies were gone. is it a bug?
Yes, its currently a known bug.
hi, i come because I have a problem when I want to vote for the Koya bot, i have this displayed : (application error: A client-side exception occurred (see browser console for more information).)
try a different browser
alr, thanks
oh thks, it's good !
how do you get top.gg/bot/{botName}
It's impossible to get it, it's a legacy feature as well as several creators instead of a team
This was given to "larger" bots
why????/
iirc the requirements were pretty relaxed at like 1k guild count but that was way before my time here
Wish we could bring that back
im logged in but I cant vote and it says im not logged in
please check the latest pinned message on how to fix the issue
Working fine for me
Several have reported it, in IdleCapitalist support.
refreshing the page fixes the problem in the mean time.

Can u send someone to my ticket before the auctions end because my ads need to be still put up before that
hey since it's a weekend unfortunately no one will be available, and by the way that's not how it works, your ads can't be "put". our auctions system are automatic, as i said in #auctions-support if your payment actually went through and as you said you've paid and don't see anything under campaign history, they'll refund
please use #auctions-support for anything related to auctions
Ok Iβll just wait then
just thought i would mention, why is this option still here on the bot application page
as top.gg no longer has any servers
Because they probably have more priority matters to deal with
im ust saying that when they removed the servers they probz forgot to remove that
No, you asked "why" it wasn't removed
That's why I wrote that they probably have to deal with more priority matters on the website, such as the fact that the website has problems with stability every few days
Ignore that
there's a delete button under creator controls on your bots page
if you're on phone it's under the info tab
where the hell is creator controls

How do I deauthorize a bot from doing anything with my account
If thatβs possible
-notdiscord
@brave scaffold
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
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Womp womp
There's a section in your discord settings called "connections" where you can see connections and delete them
Oh great, thank you
It was the setting above that, authorized apps, but I got rid of the bot that was causing issues
Appreciate it
So I've added bot to discord but not able to use it features any idea why
@fluid birch anythink you can help with
which bot
Skynet
-wrongserver
@sick badger
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
I've updated my bot name and avatar, but it's not being updated in the site
any idea how to fix it?
-refreshdata
@lethal sierra
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
π‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
Hello, I would like to ask where the notifications that you turn on at the vote of some bot go
If you mean a reminder on the website, this function does not work very stably. Sometimes these reminders are not sent at all and sometimes they are completely spammed a dozen times. If a bot allows you to activate such a reminder, it is better to use it rather than the reminder on the website
My old account got banned and my bot is still on the website can someone delete it? https://top.gg/de/bot/974999230148116480
my banned account https://top.gg/user/469517165742444544
dm a moderator, also you should probably appeal as your current acc might get banned too lol
This article is for Ban Appeals from the Top.gg Website or Discord Server (discord.gg/dbl). If you are banned from a specific bot or bot's support server, please contact them instead. If you are blocked or banned from a part of our platform you...
because you're ban evading
oh wow
but i didnt do anything wrong? i got spam reported
i think
but i will look at the website
wait do you mean banned from discord or from the site
discord
ok nvm in that case
you can ask a moderator in dms to delete it and then you can resubmit it with your current account
ignore appeal above, thats if you're banned from the site
and because my discord account got deleted the bot on the website is invalid yk?
okay
If I can't vote for bots, like Tofu Karuta etc. Because there have been problems with it for about a month now and no one wants to fix it
This is a classic message that verification takes longer than usual and that you should check your Internet connection and refresh the page if the problem persists
I was trying to delete a bot and it opens up the modal and then instantly closes before I can delete it. Is there a way for me to fix that or how do I delete a bot?
that's probably your ad blocker thinking the confirm popup is an advertisment. You can temporarily disable your ad-blocker to delete your bot
Got it thank you :D
Hey do you have the ability to answer tickets?
I do not have the ability to answer any tickets
Iβm a bit concerned Iβm going to be charged for all the bids that I win, made a ticket about 6 hours ago.
Itβs my first time auctioning so I wasnβt paying attention when bidding on the bot drop downs for our server.
Would be nice if I didnβt get shorted 10 bucks
did you create the ticket on the support website or on #auctions-tickets ?
In the channel
alrighty
Someone will be in touch
iirc not paying can get you banned from using auctions but as I dont handle auctions support myself and the support website seems to be down I cant give you a definite answer
not saying that it absolutely will in this case
I bid on all these, you can see 3 of them are bots. As per #announcements server bidding is discontinued apparently? So Iβd probably just prefer to get all my bids withdrawn.
Idk, my friend told me about it last night and I bid on everything. I didnβt even know there was a server until this morning.
Hope it gets figured out, I prefer to not get banned for an honest mistake.
I'm sure you'll work something out with the support when they get in touch 
Thank you
is voting down? site opens fine, and it just clocks when I try to vote
the websites down
yea, same here till now
Anyone else having issues voting?
Wont go through.. tried multiple devices and browsers.. over 14 mins trying and nope..
Yes, the site is having issues at the moment
Rip.. i wake up especially to vote..
Now its doing as if i already voted
Well i had 55 clovers now i hav 56 so thats good enough for me, didnt say it registered but got reward n says i already voted
@unreal vortex clear cache
Alright
Didn't work yes
This site always down lol
Exactly
Good night again
Did the host of top.gg forget to feed his hamster again? I keep getting errors trying to vote
10 minutes later I finally get the votes through
Yea it does show they went through but now i have no idea when i voted?
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
π‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
scroll down
you can't do it manually, if you have changed it manually on your application in discord.com/developers, it will update here if you refresh data
takes upto 30 minutes
you can't, you have to delete the bot and re-list it again
@shell inlet
I have a bot Listen
Skate I want to delete a bot that stole my name and name since 2019 .
The bot I am referring to claims that its name is Skate .
im not sure what you're trying to say, if you want to delete a bot that you own you have a delete button on the page to do so
@shell inlet No, I want to delete this bot because it stole my name
there are hundreds of bots on the site having same name, you can't delete it
Englehs
Sorry
This is my Arabic language
@shell inlet But I have been since 2019 and have never registered on the site
you can speak any language you're comfortable but as said
If you didn't register the name under some kind of copyright u can't do nothin
i don't understand what you mean by that, there are 100s of moderation/multipurpose bots with the same names, you can't just "steal" anything, it's just a name. millions of people have same names irl
All u can do is dm that person and ask if they can change
Do you have an Arab person with whom I can speak well?
you can just drop the query we'll try to respond, but im guessing you are understanding what im trying to convey you, we can't do anything about it it's just a name, you can't consider that it's copying you unless it has the same profile pic and features
We claimed our ticket bot name and when someone uses it we just dm them and they change
But he for sure didn't claim
I understand you. You mean that there is no copyright on the site and there are many bots that have the same name, correct?
not every user who comes here with the issue has claimed copyrights over a name and tries to enforce it or sends a dmca notice
yes
Okay, I really understand, sorry for the inconvenience
if im looking to find a bot for a specific purpose can anyone here help?
No, we help here with website problems, not with finding the perfect bot
-refreshdata
@patent narwhal
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
π‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
tried nothing happend
I dont see a recent edit from you
when i go on vote it shows the image else it does not
and i cant click on image to change it sends me back to bot page
Read the embed again and understand it
Go to https://top.gg/bot/Botid
then click Refresh Data
then Edit
then save
yeah done thanks for support
?
After claiming an auction credit code, do those funds ever expire
#auctions-support
is there a way for me to open a ticket
-ticket
@restive crater
Need more advanced support?
Open a support ticket
thx
why are votes reset twice a month?
#announcements and #site-status can give you that answer
I'm just curious for the announcement, when they say "less competitive," does that mean they have different priorities, there are an overwhelming amount of non appropriate servers and uncooperative owners to manage, or there isn't enough new servers being made at all?
#site-status oh its a technical thing with being rate limited maybe
he is probably busy, they got lives you know
please chill, we're all volunteer workers with lives outside of discord
you can wait for a reply back cuz he will reply when he's free
Hi, I have responded to your dms 4 days ago and has explain your decline
If you have Fix it you can upload to the site
wrong reply bro

I think I am too drunk now
probably
why?
Simply, at some point top.gg stopped reading links properly. I don't know if it's intentional or a result of some change
thanks
when trying to add a bot to a certain server, it says i have to verify my email although i have already verified it.
we can't help with this, you have to contact discord
alright thank you
Oi @lone ether
Mind elaborating on why my bot (Hoshi) was denied? What exactly went wrong and what steps did you take? I've tested it thoroughly and had no issues.
Goddamn I have to fill the complete form again, have you guys considered reworking that flow? It's a real hassle to resubmit after changing/fixing or discussing issues.
everything was stated in the decline reason including a screenshot π
please dm me if you want to talk about your decline, not in here
-notified @gusty osprey
@gusty osprey
Bot Review Notifications
If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
π‘ Please make sure you have your DMs activated for this server.
-wrongserver @gusty osprey
@gusty osprey
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Ei! Achamos que vocΓͺ confundiu nosso servidor. NΓ£o fornecemos suporte, ajuda ou aconselhamento para nenhum bot. VocΓͺ precisa clicar no botΓ£o βDiscord Support Serverβ na pΓ‘gina do bot para o qual vocΓͺ precisa de suporte. Se nΓ£o houver um botΓ£o que diga "Servidor de suporte Discord" ou nada mais mencionado sobre um servidor de suporte, o convite do servidor for invΓ‘lido ou vocΓͺ foi banido do servidor de suporte do bot, entΓ£o nΓ£o poderemos ajudΓ‘-lo. Desculpe :(
ok
So, I'm dealing with an issue in my private server (me and my gf that's it in the server, not including bots). I'm trying to use Remoji to copy emotes and it got stuck thinking. Like, I did the command and it just says "Remoji is thinking" no matter what I do. I've tried being on service, tried being on wifi, neither fixed it (I am on mobile)
-wrongserver
@grand turret
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
?
is website down 
I was wondering how I could get my discord server onto your website?
we no longer have server lists check #announcements
Oh ok
Hello! I came here to ask what I can do if my server don't appears in Top.gg after introduced there?
Hi, I am having a issue that i am original owner of the bot but idk why my team member have owership in top.gg i can prove that i have original ownership of bot
Hi , I need support with my bid , I need to remove it.
create a ticket in #auctions-tickets
you can ask them to transfer ownership to you
servers have been removed #announcements message
he leaves the discord
ah
you can dm a moderator to prove you're the owner and they will delete the bot from the site for you. then you can resubmit it again with your account 
ty β€οΈ

the site says that ive already voted, even though i havent voted yet
try clearing your browser cache
or try another browser
website gg

Hi, I'm trying to add the "chat bot" tag to my bot, but it seems to only let me add the "chat-bot" tag.
https://top.gg/tag/chat-bot
in my categories, it shows to be "Chat bot" but when I visit my bot's public page, the tag shows as "chat-bot".
does anyone know how to fix this?
hey
supports
Users of my own bot cannot use commands even though they voted for bot top gg. Everything is going well for me. Could the problem be with topgg?
they cant use commands?
yea
Under normal circumstances, they must have the rights to operate my bot after voting.
oh,
noo
top gg and my bot work equally well
However, after I vote, my bot shows that I did not vote. It looks like an API issue.
how2 transfer team ownership in topgg??
Is your bot possibly ratelimited on the top.gg api?
Is there a bot that can simultaneously speak through all voice channels without going to the skin channel?
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
Servers have been discontinued
-teams
How do I create a team?
This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview
should be written in there
no
api connection problems
Ohk thanks
Is this code in the correct format? " https://top.gg/api/bots/${botID}/check?userID=${userID} "
@zinc oracle
try it and see
bro
s
getting the error error "No query userId, add ?userId= to your request" which is because you have userID in your parameters instead of userId
When a command is run, it gives the following error: Error: Vote status could not be fetched
at checkVote (/app/events/message.js:32:19)
at runMicrotasks (<anonymous>)
in processTicksAndRejections (internal/process/task_queues.js:95:5)
async at Client.module.exports (/app/events/message.js:171:15)
^ also #topgg-api
Is there a bot that can simultaneously speak through all voice channels without going to the skin channel?????
nope. Bots can unfortunetly only be in one voice channel per guild at the same time
what do i need to put here exactly 
ye i am trying to track votes
oh ok
Hello, how are you
I want a detailed explanation of the Vote Credits system
-credits -d
damn that failed
-credits
-credit
is luca down 
read this
ok
is it true that they will remove the free credits you can get from your bot getting voted? and if yes, can i still get credits from february?
As of today, bots and servers will no longer be receiving credits for voting. Users can open a ticket and receive your January credits following the steps above, but after the monthly reset on February 29th this month, there will be no further credits to claim.
so if i get 100 votes this month i wont get the 15$ in credits?
Exactly
π₯²
unfortunately
Are you ok?
How do I register for this service?
You don't register, you log in using your discord account
Why can't I use Announcements in my bot?
what error shows up?
ah known issue
i think it doesn't work sometimes
wait up to an hour, it might be slow

Why does this appear to me? My server is not listed and I need it so you can vote with the vote tracker
BUT IS IT TEMPORARY OR PERMANENT?
ok
Do you mean that someone got banned and can't add their bot anymore?
i ask because of a server that invited my Bot through Top.gg that uses Nazi Symbols
nah blacklist from inviting if thats even possible
There's nothing you can do about it, such servers will exist forever. If you want to do something about it, you would have to take it into your own hands and, for example, make your bot leave server after detecting such characters in the server name
but isn't there a way to talk to mods, show them evidence and give them the owner Id so they can blacklist him?
But you do realize that you can use the website without logging in to your discord account? Such a blacklist makes no sense because you can bypass it in a few seconds by creating a new discord account
Hey nynu can we talk in dms
Oh na I had a question like for my server
Then I don't help with such matters
mhm i guess youre right..
how can I add images in overview can anyone say
Using markdown / html
permanent, as said in the announcement. they deleted them all.
It astonishes me that a website this big has this many issues
Facing the same issue
Again and again and again and again
It's even more epic now, eror 404 can't find the page of the bot
Top.gg goes down more often than a woman having a period in a month
Site not working more than 12 times this month LOL
I was somehow able to vote, I just left it loading 2-3 times repeating and it now says "you have already voted"
Yeah i had to wait 5+ minutes for it to eventually work




