support

[mental egret]

they were already reset at the beginning of the month.

[grand prism]

Yes, but they migrated the database

That's why they were reset once again

[mental egret]

oh ok

but they did not mention that it was going to be reset in #site-status

[grand prism]

But this is the result

#support message

[mental egret]

oh did not see that. my bad

[vast hazel]

I'm trying to delete my old top.gg team but it's not letting me

I tried changing the name and stuff but no luck

[blazing lily]

I tried to do the same and was informed that it's not possible at this time to update it.

This was what I was told, hope it helps 🙂

#support message

[vast hazel]

Well I am wanting to request ownership transfer to this account for a bot and server page

[vast hazel]

@fluid birch Sorry to ping but if you could help me with this

[lone ether]

please dm the moderator

[vast hazel]

ok

[lone ether]

although the site is having issues atm not sure if they'll be able to help you

[mighty summit]

Idk if its just me or if this is the correct spot to send it so sorry if bothering just wondering if its temporary

[mental egret]

what page are you going to?

[wintry cave]

hi my page keeps loading

is it just me?

sorry it was me

i just switched my browser

sorry

[errant beacon]

Trying to vote for WishBot, it’s not a server.

[cerulean ember]

can u send vote link here

[errant beacon]

It worked this time! I’ll send it again if it fails. Thank you!

[cerulean ember]

yea just refresh it and it works fine,

[mighty summit]

Soccer guru

[mental egret]

you searching that?

[tame mauve]

Howdy, one quick question, what's the point of bids if message history is off

I just went ahead and muted it as the notifications led to nothing

[hoary hamlet]

Hi, many users are having trouble voting for the EPIC RPG bot, any help would be appreciated.

[runic kite]

now that the server list is gone

whats the purpose of the top.gg bot?

i mean its offline and dead

do we just remove it from our serverss?

[grand prism]

Maybe they will find another use for it

It would be nice to see something new rather than fixing/removing something that worked before

[river wedge]

It's something wrong with the votes? We had 5 in this morning, i voted with my friends(like 3 votes), but now we have 4

[runic kite]

isnt you and voting with your 3 friends = 4?

1 + 3 = 4?

no?

[river wedge]

Yes, but we had 5 in this morning, then me + 3 = 9

how from 5 then we go to 4? 😄

[runic kite]

bot id?

[river wedge]

541131395016425472

[runic kite]

hmm its not cache

idk

[river wedge]

It's really strange

[grand prism]

Two days ago they were reset by database migration. If you did not vote during these two days, it is normal that they have only now been updated because they are updated when you vote

[river wedge]

Ah, i understand now

So it was 5 on the website, but actually was 0

Cause of the database migration

[grand prism]

That's right, voting made it start showing the "true" number of votes

[river wedge]

Alright, thank you for your time to answer

[potent rapids]

Rip votes again

[rugged tide]

Can't vote

[mighty summit]

Soccer guru bot sends you a link reguraly to vote on top.gg, but i have tried searching too and Both bring me to the 404

[wind quest]

Hey. This could be because the bot has been removed from the site or temporary outage. Can you send me the bot ID?

[mighty summit]

Hi sorry i Dont know How to even find the Bot ID 😭

[light rain]

Could this work for you?
https://top.gg/bot/668075833780469772/vote

[mighty summit]

Yes it did, Tyvm 🫡

[light rain]

Seem like that one redirect to a wrong link part of the site

[winter tide]

if i edit something on my bot page does it need to be approved again ?

[light rain]

no need approval, you can just edit any time

[winter tide]

ok ty

[vast hazel]

@wind quest i seen you declined my bot Infinity and it said the ban command didnt work.. Did you happen to test the other commands

[wind quest]

Hello, in order to dispute your decline, please contact with me in DM's.

[modern tundra]

Hi why is the server count my bot is in not displayed?

[grim lotus]

https://docs.top.gg/api/bot/#post-stats

[thick anchor]

• Why my votes keeps resetting to 0
• How can I make this number for my bot (right one)

[modern tundra]

https://docs.top.gg/api/bot/#post-stats

[thick anchor]

why api ?

i just want it to be viewed on the top.gg website

[grand prism]

How is top.gg supposed to know your server count?

[dreamy abyss]

Discord does not allow us to fetch it. So you would need to post it to let the site know

[grim lotus]

Yeah

[thick anchor]

ah

ty

[grim lotus]

There's certain methods to get an approximate but I don't think discord allows it

Involves scrapping

[dreamy abyss]

-resetvotes

[wild stone]

@thick anchor

Why have my votes reset to zero?

Vote counts resets every month. Votes reset to 1 upon the first vote after midnight UTC on the first day of a new month.

💡 You can read more about how voting works in our support article: What is Voting?

[thick anchor]

ty

[dreamy abyss]

Yup. That’s a nono

[neat dune]

are you sure that the site is good? It still seems to be stuck

[wind quest]

There might be some site issues going on in the current moment, it will be more stable soon 🙂

The team is working on it.

[empty cipher]

TopGGAPIError: 504 Gateway Timeout
    at Api._request (C:\Users\User\OneDrive\Desktop\test bot\NGDB-SLASH-PRIVATE\node_modules\@top-gg\sdk\dist\structs\Api.js:61:19)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at async Object.hasVoted (C:\Users\User\OneDrive\Desktop\test bot\NGDB-SLASH-PRIVATE\@ngdb\functions.js:11:15)
    at async Object.run (C:\Users\User\OneDrive\Desktop\test bot\NGDB-SLASH-PRIVATE\commands\ai\bard.js:51:15) {
  response: {
    statusCode: 504,
    headers: {
      date: 'Fri, 09 Feb 2024 18:37:10 GMT',
      'content-type': 'text/plain; charset=UTF-8',
      'content-length': '15',
      connection: 'keep-alive',
      'strict-transport-security': 'max-age=15552000; includeSubDomains; preload',
      'x-content-type-options': 'nosniff',
      'x-frame-options': 'SAMEORIGIN',
      'referrer-policy': 'same-origin',
      'cache-control': 'private, max-age=0, no-store, no-cache, must-revalidate, post-check=0, pre-check=0',
      expires: 'Thu, 01 Jan 1970 00:00:01 GMT',
      server: 'cloudflare',
      'cf-ray': '852e3767df7d0719-ATL',
      'alt-svc': 'h3=":443"; ma=86400'
    },
    trailers: {},
    opaque: null,
    body: BodyReadable {
      _readableState: [ReadableState],
      _read: [Function: bound resume],
      _events: [Object: null prototype],
      _eventsCount: 3,
      _maxListeners: undefined,
      [Symbol(kCapture)]: false,
      [Symbol(abort)]: [Function (anonymous)],
      [Symbol(kConsume)]: [Object],
      [Symbol(kBody)]: null,
      [Symbol(kContentType)]: 'text/plain; charset=UTF-8',
      [Symbol(kReading)]: false
    },
    context: undefined
  }
}

[light rain]

#topgg-api

[grand prism]

Just ignore it

[hexed bobcat]

woah...

I have trouble while voting...

because I got error "An error has occured while processing your request"

ye, can't vote anymore

[tame mauve]

Hey, I saw a bot that was focused on nsfw, I thought this wasn't allowed on top.gg. It's eevee (985878374553632778), and I was wondering why it was allowed to have the adult and nsfw tags

[wind quest]

Hello @tame mauve
Thank you so much for bringing this up to us. We'll look into this bot!

[quick wind]

This also appears to me, and the api returns error 504

[gusty condor]

why can't i log in, is there a way to manually log in??

[wind quest]

Hello! Yeah there is a issue with the site going on at the moment.

Please be patience.

[gusty condor]

ok

[deep gale]

wheres my bots logo

on top.gg

its invisible

[fluid birch]

-refreshdata

[wild stone]

@deep gale

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[deep gale]

i dont see crreator controls

nvm

how do i even change my bots name

[fluid birch]

On the discord developer panel for your bot

Just make sure to change the bot name not application name

[quasi marsh]

is top gg broken, when adding a discord server, or am i missing something?

[deep gale]

i mean change my bots pfp

[fluid birch]

Same page as changing bot name

[fluid birch]

#announcements message

[deep gale]

but my bot has a pfp and its not there

when i refresh]

[fluid birch]

Did you click edit then save?

[plush sinew]

I’m unable to purchase premium.

[subtle rover]

How come when searching keywords on bots it sometimes isn't really ordering from most to least votes?

[icy heron]

The recent major site changes update and fixes might be the caused of it. It may be fixed automatically eventually by time.

[icy heron]

As jh said, click Refresh Data button. Then you also have to click Edit button, then Save button.

Refresh Data -> Edit -> Save -> Magic.

[limpid knoll]

Just to confirm, discord server listings are not coming back ever?

[icy heron]

Perhaps, most likely.

[limpid knoll]

So, servers and communities will not be needing to vote for the server.
Won't you guys lose alot of traffic now?

[lone ether]

site seems to be much more stable

i doubt it's coming back

[limpid knoll]

Yeah it will probably be more stable, as people wont have a place to find discord servers.
or discord users need to vote for favourite discord servers.
So, I was just curious how discord server owners can do to help grow their servers... but I guess they cant now?

[lone ether]

you can use other bot lists

or try to grow it enough to add it to server discovery

[limpid knoll]

yeah

Yeah, I was just confused on the announcement message about votes will still be important. (but I guess thats from a Bot developer point of view)

[runic kite]

wait xiuh is now alumni, she left the team?

[soft star]

we do not know but let’s not ask questions because she asked for it

[runic kite]

how do you know she asked for it if you don't know. 🤔

[soft star]

It was in her bio

[dawn basalt]

Wtfh?

. . .

[tulip hedge]

I changed my bot name and avatar, how can I change there from top.gg ?

[wild stone]

@tulip hedge

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[tulip hedge]

Thx

[teal yoke]

@lone ether hello I’m from ID.XYZ bot

Sorry I was offline during the time you joined my server trying to check through my bot

If you are able to join back the server I can approve your verification or have the bot in a mutual server with yourself and let me know and I will verify it remotely

Thank you

[floral pagoda]

Please reach out to the Bot Reviewer via direct message

[teal yoke]

I did but it appears they are offline

But that’s okay I’m patient

[proud loom]

Hello

Can any one help me with a short issue

[lone ether]

whats the issue?

[proud loom]

I renamed my bot and my team name but they dont show up

[wild stone]

@proud loom

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[proud loom]

Ohk

And what about team name sor

Sir

[lone ether]

not sure about that sorry

(I'm a girl)

[proud loom]

It said something like this

When o do second stel

[lone ether]

refresh the page

[proud loom]

Done

Still not

[proud loom]

Sorry

[lone ether]

can you try log out and log back in

[proud loom]

Okk

It worked yaya

Ty

Do topgg supports animated av?

[wind quest]

Hey!
That would be a no sadly.

[proud loom]

O sad my bot have animated av

I hope it soons comes to top.gg

[wind quest]

Could be a cool feature.

[proud loom]

Yea.

C

[plush sinew]

Please help. Trying to purchase premium and cannot. Continue to get a error message

[proud loom]

Can anyone help me with his

[mild quarry]

try the discord attachment link

[proud loom]

That cdn one?

or media. One

[mild quarry]

yeah

[proud loom]

I cant get it some how

Can you get for me

If i share you the inage

Image

[wind quest]

Hello, what is the error message.

[wind quest]

Try sending the actual source image welcome_to_our.png to a discord channel and then copy the link from Discord and try using this.
Otherwise it is a known issue that some users cannot set images.

[plush sinew]

Ive tried for the past couple of days and same error message and my card is fine.

[deep gale]

how do i add a image to the bots descripotiomn

[proud loom]

Not working can you do it for me

[wind quest]

I cannot do it, this is currently an known issue, so skip it for now.

[proud loom]

Okie

[deep gale]

why isnt markdown working

[deep gale]

aa

[dawn vector]

So there will be no server promote anymore in top gg ?

Is that a permanent change?

[valid solar]

@lone ether

[lone ether]

most likely, wait for further announcements about it

[lone ether]

yes?

[lone ether]

try a diff browser maybe

[lone ether]

can you try a different browser

[valid solar]

please confirm my bot name royo bot my bot is nice all command work just want role

[lone ether]

you have to make sure the bot follows our guidelines

[dawn vector]

Sad the site was very good for server helps

[lone ether]

please read the decline reason properly as it gives you details about everything you need to do

[dawn vector]

hope it comes back

[valid solar]

my bot not problem but in this server don't have role

[lone ether]

your bot is the issue 😁 please read the decline reason!

[deep gale]

does top,gg allow blackpill bots

[lone ether]

what are those?

[deep gale]

basically bots that tell u brutal depressing thoughts

[lone ether]

as long as it doesn't break our guidelines, it should be fine

[deep gale]

thx

[valid solar]

🥹

@lone ether 🥹🥹

[young isle]

Hi, the website doesn't list servers, only bots. Is there some kind of update?

Nevermind announcements exist

[stoic hornet]

Hello, is there any problem if I totally change my bot that is alr verified in top.gg?

[lone ether]

nope as long as it follows the guidelines

[plucky cloak]

I want to delete my account on top.gg but I can't remove my server that is linked to my account

[timid copper]

What is the way to put a server on the site?

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[timid copper]

Why!!

[fluid rapids]

One message removed from a suspended account.

[wind quest]

To make the site a lot more stable and safer.

It was impossible to moderate the servers.

[narrow mountain]

Someone please explain to me, why when I want to vote bot, there is a display like this?

[solid portal]

since yesterday, when i try to vote, it keeps getting stuck on this screen, can someone help me?

[grim pulsar]

how do I display a custom profile picture here?

[lone ether]

-refreshdata

[wild stone]

@grim pulsar

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[lone ether]

turn off any adblockers and vpns, refresh, clear cookies and cache, try different browser if all fails

[lone ether]

turn off any adblockers and vpns, refresh, clear cookies and cache, try different browser if all fails

[grim pulsar]

Thank you

[lone ether]

[plush sinew]

Yep I did and same error message.

[solid portal]

all of these didn't work

[remote wren]

Hello, I am having a repeated issue with voting for karuta on top.gg. they give out monthly rewards based on frequency of voting. I have voted twice every day and while top.gg says I have voted, nothing shows that I have, nor have I received said rewards, I have been told to come here for support

[runic kite]

uh just curious. sorry if im being stupid but uh i read the decline reason because idk i was bored but isnt lock command meant to lock the channel just like dyno. probot so why would it need MANAGE ROLES instead of MANAGE CHANNELS?

[lone ether]

check the screenshots provided in decline reason to understand

[lone ether]

try again later then

[lone ether]

if it says you voted, then it's registered on the site. it's an issue on their end if you don't receive rewards

[runic kite]

Oh I can see that now. I mean I personally would myself have put MANAGE Channels xd. manage roles seems like it has nothing to do with channels.

[lone ether]

fr they need to fix it

[fast sky]

Still ain’t working

[zinc oracle]

hey, are you getting stuck in a loop?
Cloudflare making you recheck the box repeatedly?

I think the solution is visiting the home page of top.gg https://top.gg and verifying there. Then visiting the page you want.

[fast sky]

It only happens when I want to vote for the bot. I can’t do anything abt it except to sit there and wait

[zinc oracle]

Try visiting the home page.
Cloudflare should only need to verify once every 30 minutes or so.

then you can just go back to the original vote page again.

[fast sky]

I have, it still does it :((

[zinc oracle]

try hitting control + f5

[fast sky]

Still nothing 😔

[zinc oracle]

any chance you can try another browser

[fast sky]

I can try :))

[narrow mountain]

Thank you

[fast sky]

Still nothing :(( prob cause I have crap internet

[plush sinew]

Still can’t purchase premium

[soft star]

on?

the site or a bot

[plush sinew]

I’m trying on the website and can’t

I’ve tried for the past couple of days. On different web browsers as well.

[soft star]

Unfortunately, I don’t know what’s the problem is, but someone will help you with that. I don’t use premium on the site.

[plush sinew]

How can I get it using the bot?

[soft star]

@small lantern this bot

The bot does nothing

[plush sinew]

Yea it did nothing. Thank you!

[soft star]

plus the bot is offline

[stoic socket]

found a bug, idk if its known

if you search for a tag, for example https://top.gg/tag/discord-bot, it only shows 2 results

but if you check the API, it returns hundreds of results

all with that tag

(https://top.gg/api/client/entities/search?platform=discord&entityType=bot&amount=100&skip=0&nsfwLevel=1&newSortingOrder=TOP&sort=top&tags=discord-bot&isMature=false)

[torpid quiver]

Hey

Idk what happened iam trying to find manage server option

But it's not there

Ig my server link expired and I wanna put new one and now there is no manage thing

@pliant mauve

[pliant mauve]

Servers were entirely removed

[torpid quiver]

Why

[pliant mauve]

refer to this #announcements message

[torpid quiver]

My english not that much good but I tried to understand
It's just bcz disincrese new servers there or something

Only now I get that means there only bots can be listed

Not servers

[grand prism]

Yes, you understand correctly

The servers caused more problems than positive things

[vagrant spade]

hello ! i accidentally deleted my account thinking i could log back in the next day but i need it for something is there anything i can do

[grand prism]

You have to wait 7 days. This process cannot be accelerated or canceled

[vagrant spade]

oh 😭

thank you anyways !

[sturdy swan]

hello why is my discord not showing up in topgg add server list. i logged in with discord and authized llogin however i cannot list my server. its not showing up

[grand prism]

You cannot add a server. The server list was recently deleted

[sturdy swan]

bru.

dang

ty

[wild owl]

What is the eta?

[runic kite]

eta for what

[wild owl]

Bot verification

[lethal bolt]

theres no eta but usually it takes around 1-2 weeks

[sturdy swan]

how to delete my server from this awesome site...

[grand prism]

The server list was recently deleted so literally all servers have already been deleted

[sturdy swan]

ehm, but i can't delete my account cause i have a project connected with my account....

[spark saffron]

does someone know how to change the background of bot profile page?

[neat dune]

contact top.gg support for that

[lone ether]

1 week max

[idle hamlet]

@small lantern Why is the server and website hosting website bot offline?

[soft star]

Wdym

[sturdy swan]

client.on("interactionCreate", async (interaction) =>{
  if (interaction.isCommand()){
    if (interaction.commandName === "ping") {
      const embed = new EmbedBuilder()
        .setTitle("Connect to Atlas SMP")
        .setDescription(
          "To connect to our server make sure you're on the latest version of Minecraft and that you're using the Java edition of Minecraft.\nIP: `atlassmp.online`",
        )
        .setFooter("Atlas Network");
    }

      interaction.reply({ embeds: [embed] });
  }
})

why doesnt this work

[icy heron]

#development. Also please note that #support only gives support for Top.gg issues.

[icy heron]

I'm not sure wdym by that but maybe this announcement may help.
#announcements message

[sturdy swan]

hi

[icy heron]

Alright I get what you mean, and the answer is that announcement.

[idle hamlet]

Sorry, thanks for clearing my doubt.

[icy heron]

All good, glad that you've found the answer!

[fast sluice]

so no more servers on top.gg?

does anyone know why?

[neat dune]

because i don't love servers

[soft star]

#announcements

[fast sluice]

yh i checked that right after sending the message over here
kinda sad tbh

[wintry oriole]

discord bot list (DBL) is now a bot list again not a bot server and DAO list... did anyone even list or care for DAOs? scam pics?

[hoary charm]

@wintry oriole sorry for the tag

I have a bot for adults and if I add onlyfans content to this bot, will I get banned?

Is it possible to get banned directly from Discord?

[soft star]

BRUH WHAT

[grand prism]

He probably means stolen content

[hoary charm]

dude i just asked a question

[hoary charm]

I'm asking if I get banned from discord if I add onlyfans videos and pictures to my bot.

[grand prism]

Then ask Discord, not us

[hoary charm]

Dude, I'm just asking a question, you can politely say you don't know.

[grand prism]

I told you "politely" what you should do

[hoary charm]

😊

[wintry oriole]

yes

it's directly against TOS I think, There's no such thing as an adults only bot as the API doesn't support it

this doesn't stop people making bots that show nsfw GIFs and stuff though

I've yet to see discord care

[hoary charm]

Thank you for sharing your thoughts with me.

have a nice day 😊✋

[wintry oriole]

ah wait

[wintry oriole]

https://github.com/discord/discord-api-docs/discussions/3312

you could use that

discord DO care, if you don't use this.

nsfw content should also be on nsfw channels

I forgot about this

biggest question is do you have rights to redistribute this content?

[hoary charm]

Thank you again, you helped a lot

[wintry oriole]

if you do it's fine

if not.... big oof

[hoary charm]

there is no problem now

[atomic stag]

Guys does the website is slow for you too ?

[tame hare]

getting a gateway problem rn

my wifi is fine

tried accessing profile

[atomic stag]

Thats insane, then easily make probably millions every month but they are still on a 5$ vps to host top.gg 💀

[sturdy swan]

They deleted all discord servers but like always there is a problem with voting... Something went wrong while trying to vote, please try again later.
Awesome work, really!

• Now even I can't delete my account cause i have a project which I can't delete from my account...

[soft star]

nah we still getting little ddos attacks, but system only can handle so much until it breaks

[atomic stag]

Pay cloudflare

[soft star]

they are using clouldflare

[atomic stag]

and why do you say we you don't have any roles

[soft star]

huh?

[sturdy swan]

disboard got rid of them

[atomic stag]

"we"

[soft star]

https://tenor.com/view/kanye-west-blink-blinking-eyes-attitude-gif-16985643

@atomic stag hey go check this out #site-status message

[atomic stag]

Nothing changes about you think you're on the team

lmao

[soft star]

bro

guess what

https://tenor.com/view/kanye-kanye-west-who-asked-who-asked-meme-me-looking-for-gif-24999667

[atomic stag]

ok

[fast sluice]

wdym?

[atomic stag]

you can only reply with kanye gifs 🤣

[soft star]

says the one name sayrix

[atomic stag]

??

[stoic socket]

@fluid birch

[fluid birch]

Keep channel on topic please This discussion is fit for #general

[fluid birch]

Thanks

[atomic stag]

Yeah sorry

[bronze moon]

I keep getting a message saying something went wrong trying to vote and to try again later.... is there anything I can do to troubleshoot?

[atomic stag]

But I still don't understand how you can have so much downtime with the budget you probably have

[fluid birch]

Try clearing cache or using a different browser

[soft star]

site is down

[fluid birch]

That's not something I can answer on account of being a volunteer. Much of the recent downtime has been related to pushing improvements to the site

[atomic stag]

Then if you have downtime when you push update that's

1. You push un tested updates
2. Your website takes long to push update and that you don't have load balancer

But even for these two cases, that's terrifying for a site of this size 💀

[supple mica]

I just want to mention that the team you see here in the Discord is a community volunteer team. We have no influence over how the site is made, works, or updates with regards to the infrastructure.

So I wouldn't make assumptions so quick

[atomic stag]

When i'm saying you is the whole top.gg team

sorry jh

[bronze moon]

Thank you

[kindred viper]

my vote went through after failing to vote 👀

[vivid fog]

is top gg down again for anyone else?

[soft star]

Yes

[hushed forum]

Site is not down for me but voting never goes through and reports an issue.

[stoic socket]

yes site is down, wait and it should recover soon 👍

[vivid fog]

why is the site still having so many problems? i thought that the devs fixed whatever caused all the interruptions in january, and removed the server list feature to make it faster?

[grand prism]

The removal of the servers most likely had nothing to do with the website's performance

[neat dune]

ofc it does affect the performance

[fluid birch]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[grand prism]

Then the website should work much better, but it doesn't as you can see

[vast hazel]

I'm experiencing issues

[blazing marten]

Why does it show error 404 when I try to vote for a bot?

[languid hinge]

cuz top.gg is down again...

[strange mauve]

that explain why my bot didn't appear anymore without reason and page loading time is very long '-'

[fair matrix]

ok glad its not just me, just joined the server a few mins ago because ive been trying to install a dice roller bot the past hour XD

[languid hinge]

Same here i want to edit my page but i think its for another day

[fair matrix]

ive only come across this site today, is this normal?

[strange mauve]

same

[fair matrix]

i checked their twitter to see if there was any update and i saw someone who had similar problems in january and what ive seen in this channel makes it look like these outages are a normal occurance

[sturdy swan]

BRUH RIGHT AS I ADD MY DANK MEMER BOT AND I HAVE TO VOTE ON TOP.GG BUT NOW I CANNOT

waiting

[languid hinge]

sadly but its true there are daily dose of outages

[fair matrix]

are there times in the day where the site is more stable or is it pretty constant

[sturdy swan]

page loads. then take 10 minutes to get to next section

still waiting

[blissful shale]

Impossible to vote, again

[sturdy swan]

bru

[languid hinge]

What I have noticed is that it is best not to do it during the weekend because then it is down quite often, during the week it is not too bad.

[sturdy swan]

u fr?

[fair matrix]

ok then its probably best for me to try tomorrow sometime, thankies

[sturdy swan]

im getting fking pissddd i have stiff to do

[plain island]

Yeah been trying to fix a bot but i cant do anything with it unless i vote

anguish

[sturdy swan]

SAME BRU TO RUN COMMAND I HAVE TO VOTE

[blissful shale]

Also now they changed the vote page, now is 404. Cannot even try to vote

[sturdy swan]

Fkers

[plain island]

Hopefully they get their stuff worked out, prob just gonna have to wait till things are sorted

[blazing marten]

But the site is not down for me, I just have an issue with voting.

[plain island]

Yeah the voting is down

Site itself is very slow, though

[pulsar blade]

same here

[languid hinge]

Yeah sometimes it loads but there voting page is till down

[sturdy swan]

same here, been happening for days causing me to lose voting streaks

[blazing marten]

Hopefully they fix it soon.

[sturdy swan]

personally I am loosing hope for top.gg to ever work since they removed server voting its been problem after problem after problem

why they decided to change something that worked fine I dont understand

[blazing marten]

Yeah, it's a daily occurence atp.

[lone ether]

maybe they will bring it back when the site is more stable w minimal bugs who knows

[languid hinge]

and some devs are still paying for ads

[sturdy swan]

oddly enough despit voting not working their adverts for their premium subscription works fine

[sturdy swan]

well ofcourse they want the cash from premium users despite the site not working as it should

[gray viper]

Oh thank God it's not just me who's having an issue voting

Mine said something went wrong while trying to vote

[stoic socket]

yes the site is down, voting will not work

[blissful shale]

Check if vote is “marked” as done on the bot, I had “something went wrong” but successfully voted for the bot rewards

[stoic socket]

Site is down - voting will not work

Wait for the issue to be resolved - many people are facing the same issue, not just you

gotta shout it

[stoic socket]

this is completely unrelated

[sturdy swan]

Hello what is the ETA

[stoic socket]

There is not an ETA

I'm not a staff or team member, so I can't provide any ETAs

Just trying to prevent support from being flooded with the same issue

[sturdy swan]

I cannot use my bot. im waiting

[stoic socket]

yes, please just wait until it gets fixed

[sturdy swan]

send me 5 bucks

[fair matrix]

I think alot of people are tbf

[blissful shale]

For me worked even if I had error message

[stoic socket]

it's unstable

thats why it loads some of the time

but i'm sure the engineers have been notified

[coarse yew]

[sturdy swan]

[pure saffron]

hamina hamina hamina hope they can fix it as soon

[spark saffron]

does someone know how to change the background of bot profile page?

[full pendant]

[stoic socket]

you mean the image?

[spark saffron]

ahh

yea

[stoic socket]

you can set a banner image URL on the bot edit page

but you can technically also modify background with custom CSS on your bots page

[spark saffron]

hmm

thx

is the site slow rn?

[bright sage]

💀 I'm so done with the website

I have to keep try to vote and after 30 minutes. Im able to finally vote?

ITS ABSURD

[thorny sky]

I've been trying for 3 hours and no luck

[bright sage]

Its so frustating

this has been hapening since they migrated their database

[vivid fog]

makes complete sense why dank memer is moving off of topgg, with the way this sites been acting

[bright sage]

every bot should do that if they dont fix this

like I can't wait for hours to just vote . we have other stuff to do

now we are stuck here trying again and again

[stoic socket]

^

site is down

[vivid fog]

and how is dbl so much more stable than topgg?? i know that its smaller, but its apparently only run by one person, as opposed to a team of people, but still only has barely any problems

[vivid fog]

true, but for dank memer specifically, players get more rewards the more they vote, so its super frustrating to miss out on the top rewards cuz topgg

[bright sage]

okay, we'll wait then i guess

my take is that they can sure take a week to fix but atleast make it super stable so it doesn't go down every 48 hours

💀 its almost 5AM here, wanted to vote for a bot then go sleep but here I am writing all this things

[vivid fog]

just go to sleep, its just a discord bot at the end of the day, not that big of a deal

[bright sage]

🤡 top is not doing its GG work here

[vivid fog]

dbl > topgg

[bright sage]

yeah you're right, I'm listening to songs and will sleep

they will fix this website in 4-5 hours ig

[vivid fog]

ill prob leave soon, but if the site gets back up while im here, ill ping u if you want

[vivid fog]

yeah probably

[sturdy swan]

ping me too pls

[bright sage]

it'll mean alot if you do

[vivid fog]

will do, most likely wont be up for a few hours tho

[vivid fog]

👍 i gotchu

[sturdy swan]

ok thank you alot man 😎

[vivid fog]

👍

[bright sage]

I'm sick 😷

i hate cold

[vivid fog]

give that they havent even updated #site-status , i doubt itll be soon

[bright sage]

if i remember that a while ago they told that they won't update on these site down again and again as its repetitive so i highly doubt they will post on downtime. they might post when the website is fully functional tho

[stoic socket]

guys i recommend moving to #general, the site is down and unrelated conversations will block out other people who may ask for help 👍

[bright sage]

sure will do

[stoic socket]

not intentionally trying to minimod but having people non stop say site is down doesn't bring it back up any faster

[vivid fog]

ah, didnt hear about that, thanks

[bright sage]

no, we completely understand. its fine

[vivid fog]

oops, sorry

[raw sundial]

Hey, I have a question about a bot invite on Discord. I logged into top.gg and selected the Discord account and everything went well. But now I want to add the bot to another Discord and I don't know how I can switch it. Any hint?

[steep silo]

I’m trying to vote and it lets me click the captcha but then it’s forever loading and never goes through

[blazing lily]

The site appears to be struggling in general. I expect we'll hear something in #site-status soon, hopefully 🤞

[wintry oriole]

yeah was about to post

[iron steppe]

i was wondering why my bot was giving timeout errors when it has to get to the api

[mossy talon]

yeah i cant vote either

even on a fresh browser

or anything

[steep ridge]

It's back to normal for me

[tame viper]

Still voting....

[mossy talon]

smae

[steep ridge]

[stable steeple]

[errant hound]

can top.gg stop dying every 10 seconds???

[indigo sorrel]

It's getting harder and harder to make goals with all the voting bots dying every other day practically ALL day if not a full day

[thorny adder]

how do i list my server on top.gg

[stoic socket]

You can’t anymore

They removed servers #announcements

[thorny adder]

damnnn

disboard is ass so I was hoping this was still a thing

[sacred marsh]

why is top gg always dyingggg

can’t vote for mudae it just won’t load through

[daring turret]

😞

[daring geode]

Bro got a green screen as a profile banner 😭😭😭😭

[daring turret]

Not meeee

Oh that, yeah...

[daring geode]

😭😭😭😭

[daring turret]

No nitro so, solid color is all I got

This is the channel I open up discord with when there's voting issues 😫

[daring geode]

I just want rolls reset

😔

[daring turret]

What's rolls?

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[daring turret]

🙃 ok, sorry

[sturdy swan]

it will work. Just add a ' behind your text

[dawn cosmos]

Ok my name is legit Karen and I wanna make a whiny complaint about voting issues. I can be denied but hey I just gotta ask. Lol
Is there a timeframe as to when the site is updated?
This is the 3rd sunday I have encountered this.
I'm gonna make a guess the day to be Sunday, but if there's certain hours to avoid, it not only will help me avoid them, but I wonder if it would help the site from being overloaded?
I don't know much about tech and I'm joking about the complaint, not about my name lol. I just like to play off of it.

[zinc oracle]

Hey, it looks like we're having site issues again sadly 😔

[mossy talon]

how will we know when its fixed?

and ty for the communication <3

[zinc oracle]

I can try to remember to dm/ping you when its fixed. Theres a developer looking into it right now, hopefully they will let me know when it is.

Typically it would go in #site-status but no CMs are really on right now to post it.

[rigid forum]

can't vote, ty

what happend tho

[zinc oracle]

I'm not sure. I am leaving the developer to figure it out/fix it.

[dawn cosmos]

Ugh that doesn't make things fun for you. I will check back here later before going to the site to see if it's up yet. Thank you

[zinc oracle]

Classic time to have issues.
Super late for most of the volunteers, late for the devs.

[rigid forum]

okok

[mossy talon]

its okay dont worry

ill check myself if anyone can post an update in here

[mossy talon]

fr though

[rigid forum]

we will wait

[mossy talon]

stuff always breaks at the most inconvenient time

[dawn cosmos]

In the west of the world we are still on Sunday time. I don't expect things to be timely. Also side joke, any meanie's send them to the Karen. 🤣🤣🤣

[grave robin]

I am unable to vote any bot, it keeps on loading when I click on vote and it isn't completing my vote

My internet connection is good

[dawn cosmos]

Seems site is having issues. I asked earlier the same

[abstract flame]

it seems like everyone encountered the same issues. We just wait for the developer site. Nothing's wrong with our internet. It's okay. They got it

[grave robin]

Oo thanks

[abstract flame]

wow your group tab is very dedicated to the site

[grave robin]

😅yes it's for voting all bots that I use

[umbral sigil]

👀

[edgy mica]

hello i joined here to see if others were having voting issues and glad to know its not just me, but i did want to ask what the issue seems to be? i know every time it goes down it can be something different but i feel like the last few weeks its been increasing in having issues 😿 i dont mind waiting around i just feel like this has become more common lately

[zinc oracle]

None of the volunteers know yet. Hopefully we will get an update soon that I can pass along.

Sorry

[edgy mica]

okok, thank you!! its no problem at all i have just noticed an increase in encountering issues and im like ah!

[zinc oracle]

The frequently occurring issues might be due to DDOS's. But this one might not be, its hard for me to say.

[lost basin]

issue after issue with this site lmao

[edgy mica]

ohhh okay that makes sense!!

[modern karma]

I cant seem to vote, since it keeps on loading and saying i need to try again later. I dont see any announcement of this issue yet, so will it be fixed soon?

[rigid forum]

i can vote yippe

[zinc oracle]

Hey, can you try voting again?
It might be fixed, or at least up for now.

[modern karma]

Let me try

[zinc oracle]

you may need to clear cache

[wild stone]

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

[modern karma]

Can vote now, ty

[zinc oracle]

@mossy talon@dawn cosmosVoting might be working right now.

[dawn cosmos]

thank you I got a notification from one of the bots and it worked now on to owo and fisher.

[abstract flame]

thank you woo! you help us a lot 🌼

[mossy talon]

it worked rysm :)

[blazing stream]

can't vote, ty

[dawn vector]

There is no hope for server list to come back in top gg?

[soft star]

#announcements

[dawn vector]

yea i saw that but there is not written that this change is permanent or for some ti,e

time*

[lone ether]

nothing written if it's permanent or not 👀

[icy heron]

Wc.

[vague cedar]

Hello i would like to report some unprofessionalism frome one of the bot testers

I am completely and utterly outraged from the bot tester this is disgusting behaviour

😡

[shell inlet]

hey, this is a part of our testing process to make sure your bot doesn't return the query that has been searched

[vague cedar]

Oh okay, was just making sure.

I have 2 kids at home and dont want them reading that crap.

[shell inlet]

https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines we have to test all the 18 rules and requirements listed to make sure the bot is safe and can be listed on website

[vague cedar]

Thank you.

[light rain]

Had to check if there is age filter or not
As we have a guideline for those things

[vague cedar]

perfect, thanks for alleviating the confusion.

[spark saffron]

the site is slow only for me

or like what

[shell inlet]

hey dm an online moderator and prove that you own the bot, they'll help you with the process

I'm unavailable for the next couple of hours so you might get a response back from me a bit late

[molten kraken]

(╯°□°)╯︵ ┻━┻

[dense plank]

It is not showing the avatar. how to fix?

[stoic socket]

click the "refresh data" button on your bots page

then go to edit and save changes, don't actually edit anything - this forces the website to refresh the data

[ornate relic]

Hey, I just deposited money to advertise my server. I then realized the server section is now gone and I saw the annoucement? How can I get my money back?

[stoic socket]

open a ticket in #auctions-tickets

[wet atlas]

Anyone know how to get images working on the topgg bot page? Or do they not work during the pending state?

[dense plank]

oh thanks xD

[light rain]

If You are talking about the description
You can use html to do it

[wet atlas]

Yeah was what I was refering too, got it to work so thank you)

[slender matrix]

Hey there

idk why this is happening !!
my bot (@Muzox) has more votes than others but is still ranked low on the list. It's been five days, but its position hasn't updated yet.

Thank you

I hope team will be able to fix this ASAP because it's significantly impacting the growth of my bot.

[potent rapids]

It's been a issue for a longgg time

Probably caching fault

[soft star]

Hey it’s caching

it’s on there for me

Oh

I see what you mea

Mean*

[soft star]

so, this is known issue i think but the site been unstable past 24 hours

[slender matrix]

I'm seeing this same from past 2 weeks

[subtle rover]

me too, on search results my bot isn't as high on the search results as it should be

[supple mica]

haven't you mentioned this to a CM before today?

[slender matrix]

i did

[quartz meadow]

this is like the website https://userinyerface.com/ lmao

first the image has to be imgur, then it has to be png and jpg not jpeg, and then it doesn't even work

[supple mica]

i love this page

[quartz meadow]

same

[supple mica]

Use a Discord link for now. Paste your imgur image into discord, right click, copy link

[quartz meadow]

sure I'll try it that way, I did try it as a cdn link earlier but it was telling me it had to be imgur

So i've tried, https://i.imgur.com/jAO07HT.jpeg, https://i.imgur.com/jAO07HT.jpg, https://images-ext-1.discordapp.net/external/2n9pJMgD-9T664MeujwGHtdzqgv88qqzNjUtJl9G9cM/https/i.imgur.com/jAO07HT.jpg, https://media.discordapp.net/attachments/770638799087861780/1206635965917954069/HDfymSP.jpg?ex=65dcba50&is=65ca4550&hm=34fa13fa4b098178ccfbb428a19af1661ece8ec01f23f675fc7c21097f764e52&=&format=webp&width=1477&height=993

All of the above have either told me to use imgur or told me it's not a jpg

[nova sentinel]

is it possible to get blacklisted from a bot's voting page? When I try to vote for a bot, it gives me 404. When I access the same link on a different discord account, I can access it no problem

[slender matrix]

upload your image in channel as a attachment then do copy link & use it

[quartz meadow]

I've done that, it's one of the links in my list

Gives me the imgur error I attached above

[grand prism]

Use https://cdn.discordapp link

[gentle garnet]

you cant use discord cdn attachments

[grand prism]

Yes, you can

[stoic socket]

you can 't

[gentle garnet]

even if, the cdn links would expire after a day anyway

[stoic socket]

the feature is broken anyways and has been for months

[grand prism]

So far it has been working for 11 days

[stoic socket]

cdn links expire after 14 days now

[grand prism]

Well, 14 days is better than no banner

[quartz meadow]

except it'd just give me the imgur error

i'm trying it again I think it was an issue unrelated to the banner URL it may have fixed itself

nvm couldn't get it working

same errors as before, if I try an imgur link it tells me it's not a PNG or JPG and if I try a discord link it tells me it's not an imgur link

at least now I can edit my bots page, before it wouldn't even let me and then it cached my bots avatar and my account avatar and then that started working, thought that'd fix the link issue but nope

[grand prism]

Maybe they'll fix it someday

[sturdy swan]

@shell inlet

[quartz meadow]

eh I reckon it's user error or a backend problem that only affects a select few

fetching images isn't this hard

[sturdy swan]

BJR QUI PEU ME RECRUTER

[hushed compass]

Where can i ask about some bot, i need to replace current bot with another one because they are shutting it down (Mantaro).

[dawn basalt]

I had a private auction ticket open with xiuh, what should i do now?

I am still in ticket but as xiuh is demoted ig me and only the bot can see the ticket

[lone ether]

-wrongserver

[wild stone]

@hushed compass

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[lone ether]

make a new ticket

[potent rapids]

nah, not 24h, shit is broken so much

[viscid birch]

why is this my new limit? https://icv.leaked.my.id/de2e9232

[stoic socket]

open a ticket in #auctions-tickets

[ashen ruin]

How do I obtain the bot developer role?

[lone ether]

get a bot approved on the site

[ashen ruin]

uhm

then why don't I have it

[lone ether]

you can ask a moderator to give you the role manually if the bot didn't give it

[ashen ruin]

Okay please can I have it?
CC: https://top.gg/bot/1113245569490616400

[lone ether]

am not a mod unfortunately

please dm a mod, they have a red role

[ashen ruin]

oh

okay

[hushed compass]

Ouh okay, thanks

[lone ether]

[zinc oracle]

handled

[ashen ruin]

ty

[dawn basalt]

Ok

[celest sparrow]

any updates about this?

[jovial jolt]

Quick question, is there any purpose now or in future for having the Top.GG bot in discord servers if the Server listings are no longer a thing?
Is there any purpose for it to come considering Bot listing is now the sole idea going forward?

[grand prism]

I really doubt it, updating information and assigning a role when someone votes for the server were its only functions

Second function didn't work in most cases anyway

[lone ether]

not yet, they're not working on that afaik

[soft star]

Bruh what

[sturdy swan]

1. this is top.gg support, not that
2. apks don’t exist on iphone

[compact stump]

How i add a Server on top.gg

[grand prism]

It hasn't been possible for about a week

They just removed that feature/section from the site

[worn moth]

#support message

still hasn't been fixed, so ig i'll just quickly bump my issue about not being able to edit my own bot

[zinc oracle]

Hey, sorry this issue has been around for so long.
Would it be okay if I deleted it, you resubmitted and I instantly re-approve?
Hopefully this will get the bot out of this issue.

I've not seen this issue on anyone elses bot, Hopefully its just a one off issue during submission that deleting and resubmitting solves.

[opaque wing]

Hi, somebody left a false review on my bot. No where in my bot does it say that we support TikTok. We never have and I don't plan on adding it. Can somebody remove it for me? Thank you!
https://top.gg/bot/1027401268227997778?reviewPage=2

[zinc oracle]

Looking into it

[opaque wing]

Thanks again for the help.

[zinc oracle]

Deleted, it may take some time to show as deleted.

[worn moth]

alright. ping me once you delete it please.

the bot page ig: https://top.gg/bot/759552583751958580 (id: 759552583751958580)

[zinc oracle]

Going to dm you real quick

[placid thunder]

is top.gg not workinig ryt now or I am the only one unable to vote?

[soft star]

it seem stable

i lied

its not

[acoustic flower]

Seems like the migration to new system has went the if it ain't broken don't fix it meme

Site is so unstable for past week

Can't vote for past few hours

[lofty dove]

Idk what the hell's been going on.
But 90% of the times I've voted this past week, I'd click vote. It'd spin for 2-3 minutes and say something went wrong. I refresh and vote again, it goes through.

[subtle rover]

Hi, I'm not sure why my bot isn't listing as high as it should be on https://top.gg/search?q=chatbot

Same on https://top.gg/search?q=ai

[rocky yacht]

it's always been broke tho. place is a ѕhіtѕhоw

[sturdy swan]

@cyan palm

@fluid birch

[fluid birch]

?

[sturdy swan]

i had a bot a few years ago that I put on your website.
My Discord account has since been changed following a desire on my part.
As a result, I no longer have access to this bot on your site and I would like to transfer page ownership.
How can I do?

I can prove it's my old bot*

[fluid birch]

I can help yuo with that when I get home from uni Please DM me the id of your bot

[sturdy swan]

ok wait

[river whale]

As servers have been discontinued on top.gg, how do I delete the server from my account since I don't have access to the configuration page?

[wind quest]

Wym delete it from your account?

[river whale]

Yes

[wind quest]

What do you mean by that?

[river whale]

The server is still in my account I want to delete it

[wind quest]

I believe these will be removed soon enough.

Don't worry about it.

[river whale]

But can I request that it be deleted immediately?

[wind quest]

Then you would need to contact with a Moderator.

[river whale]

How do I do?

[wind quest]

DM any of em.

[dawn basalt]

How to report sus activity on site?

[grand prism]

It depends what you mean by that

[dawn basalt]

Umm someone has done vote botting it seems, just wanna report it

[grand prism]

There is a button on the website that allows you to report a bot

[dawn basalt]

I'll do that

[dawn basalt]

Reported

Hope some action is taken

[cloud turret]

I cant vote

I voted the bot, but stil not count
And everytime i refresh the website, it still not yet vote

[shell inlet]

your vote has already went through

[cloud turret]

Still not count from the bot

And if i refresh the page, its not say im already voted in previous 12 hours

[wintry oriole]

what is happening to the support server entry on bots?

it was a link to a server listed on top.gg will it auto revert back to the invite that was stored for that server?

and is the "popular servers that use this bot" section going away?

[shell inlet]

i think it already has, when you click on the support server it'll directly link you to the discord invite

[cloud turret]

Here is the other vote

[shell inlet]

you sent a video of voting karuta 20 seconds ago and deleted, i saw it in logs. You voted and the vote went through but you re-recorded this again

[shell inlet]

I don't see that section anymore on any bot so i think it's gone

[cloud turret]

Yes, i record again bcs there is something private Whatsapp messages appear 💀💀

[shell inlet]

oh well, it seems to be working fine for me, my vote went through and karuta has recorded it from their end

[cloud turret]

Mine doesn't 😭😭

Thats why me ask here

[dry shard]

when did server listing comeback

[soft star]

idk

[blissful inlet]

Hi

[grim lotus]

Just like real life

[valid solar]

help

[blazing lily]

Hiya, it takes a while for the review to take place. Just have to try and be patient in the meantime. 🙂

[hidden pier]

Question can you use the bots on guilded.gg? If so how to I add the bot onto there?

[wintry oriole]

no

[grand prism]

Why are you asking about guilded on discord? Especially on the top.gg discord server which has nothing to do with that platform

[wintry oriole]

guilded isn't discord their APIs are different

in fact guilded doesn't even have interaction buttons and stuff

[hidden pier]

@wintry oriole Ah gotcha I thought they might be similar. Thanks for the clear up.

[wintry oriole]

np

[tame mauve]

Hey, just a quick question, why is it so hard to find the posting guidelines of the bot, it's not under the "terms" button, it's under the support page that I can't find directly on the site (https://support.top.gg/support/solutions/73000210210). I had to find it by googling top.gg posting rules. As far as I can see, it's also not anywhere when you're posting the bot

[lone ether]

there is

it's literally at the last step, in big

[tame mauve]

Ah ok

[lone ether]

[tame mauve]

But still goes for the fact that it's not listed anywhere on the site other than when you're done

[lone ether]

did your bot get declined and u need help?

[tame mauve]

No, just was trying to find it for a conversation I was having with someone in a different server

I couldn't find it as I didn't have a bot to submit

[lone ether]

ah

[tame mauve]

Was trying to find the guidelines on nsfw bots

[lone ether]

I mean they're in the support articles when you go to the main page

https://support.top.gg/

[tame mauve]

I was looking for that page here, there's submit a ticket and feedback, but not a support url

Developer takes you to the api docs, terms only has tos and privacy policy

Feel like it could be a bit more transparent from the main page

[lone ether]

idk why it's called "submit ticket" when it takes you to the main support page

I'll bring that up w CMs

[tame mauve]

Oh, didn't click that to find out honestly lol

Thanks zobs

[lone ether]

np

[hushed forum]

Voting for mudae is still bugged, vote doesn't count towards gaining rerolls or in general as refreshing the page just lets me vote again like the vote didn't pass through even when top.gg gives me the thanks for voting confirmation

a friend of mine has been having this issue for months long before i started to have it so i don't know what triggers it or if it will be ever be fixed

[dawn basalt]

.

I dont have any tickets open ;-;

[runic kite]

cant access bot page and widget is loading and then not loading on my website at times

try yourself: https://top.gg/bot/1133160767240278068

[lusty latch]

When I click on Go back it gives me a 503 Service Unavailable error

[prime comet]

Hello i was wondering why when i try to vote for my server i get this message?

[runic kite]

its been a while: #announcements message

[prime comet]

Yeah ppl told me in gen chat thanks for the help! Sorry for not reading announcements, i just joined today 😅

[runic kite]

ok

[lethal bolt]

Hey, I just passed this issue to our engineers

[runic kite]

👍

[grand wave]

i tried voting and it said that i need to log in to vote though i already logged in, after a few reload it knew that i've logged in as normal but when i click vote it said something went wrong

[viscid stream]

I am having this same issue

[dawn basalt]

^^ someone

[runic kite]

why are you not asking in #auctions-support if it's about Auctions tickets.

[dawn basalt]

Okie will do there

[faint pebble]

@light rain dms

[quartz bobcat]

why cant voting atm

[sturdy swan]

@light rain if i wanted to upload a shape bot, which is 100% customized by me, how can i do that?

cause it got rejected even tho it's fully unique and stuff

[soft star]

dm welper about it

[sturdy swan]

ight ty

[light rain]

We do not allow shapes bot at all to be at our site
Reffer: #mod-logs message

[supple mica]

Circle bots are customised as opposed to custom coded. Hence why we don't allow them

[wintry oriole]

theres something weird going off with reviews, i left a review for a bot, then navigated to a new bot and the first bots reviews including mine are shown on the second for me?

[supple mica]

Known issue actually, been bugged for the last while unfortunately.

[wintry oriole]

its not simple caching either is it, because the reviews are re-ordered

is it stored to my session?

appears fixed if i f5 refresh

likely a state thing

[open elk]

Why?

My bot has been there for 1 month

[grand prism]

This information will stay like this, it will not disappear

[sturdy swan]

yo guys

does anyone know what kind of bot is that or how to make it

[grand prism]

The second one is a modal and the first one, it is very possible that it is select menu. It's hard to say because I've never used them on my phone

[sturdy swan]

like is it discord thing? or a bot?

[grand prism]

Part of the discord api, anyone can use it if they know how

[sturdy swan]

ohh aight thanks

[river whale]

I was advised to contact the moderation team via DM and received no response.

[zinc oracle]

Looking into this for you

[river whale]

Ok thank you

If you can, please mention me

[zinc oracle]

Is there a reason you want it deleted? Just curious.

Whats the ID of the server too

[river whale]

As servers have been discontinued, I want to keep my top.gg account clean

I'm also about to leave the Discord platform so I want to get everything in order

[river whale]

1165283657217474650

[river whale]

And also the server has already been deleted

If you can, please mention me

[gray viper]

Is top gg broken again

[abstract trout]

No it works

I just used it

[sturdy swan]

@sturdy swan submitted Incite™
https://top.gg/bot/1071808240981127258

^^^

[silk token]

You must have patience

[north talon]

Hi

[wind quest]

Hello, what seems to be the problem?

[wind quest]

Heyo, do you need any help with Top.gg services, if not then head over to #general for chit chat 😉

[wind quest]

Bots are reviewed in order. There is a queue and once the queue reaches your bot, it will be reviewed.

[pure saffron]

is top gg down? i cant vote

its keeps spinning when i click vote

[winter aspen]

Same, and another says they can't find the page for tofu voting

[pure saffron]

oke then ill just wait hope theres info and fix on it before 24 hours streak

[icy heron]

Try clear your browser's cache.

[pure saffron]

already i think server lagging some of vote delay success but keep spinning at my browser

[plucky maple]

Same.

[pure saffron]

done already hehe i think its just lag

[wicked star]

Hey, my last account was banned, how to get back all my topgg bots, they have +1k votes each :/

[river whale]

Good morning! My server issue still persists, it hasn't been removed from my top.gg account and I can't edit it to remove.

I talked to the moderator Woo yesterday and didn't get any response

[sturdy swan]

is this yo guy's icon?

i dont think so

[gray viper]

earlier when i was abt to vote, it's frozen as in like it stays 4 second but it's okay nwo

[lone ether]

just delete your topgg account, everything should be gone

[lone ether]

appeal at the site

[grand prism]

You have to wait until Woo responds to you. Remember that people have school and work, so you will probably have to wait a while for the results

[river whale]

Okay, I didn't know this information. Thanks!

[wicked star]

Ok thx

[fierce star]

hi

Not sure why the background image, wont allow me to paste the image

its an png, converted to imgur link

[wind quest]

This is a known issue.

[jaunty geyser]

How do you set up a kill feed bot for rust

@potent sonnet

I’m very new to coding guys where do I start

[languid hinge]

OMG! This site is every week down. 💀

[hazy kettle]

Is it down again? 😭

[dusk prism]

gives me this message but no option to sign in nor do i see my profile icon in the top right

[hazy kettle]

Yep same

[languid hinge]

Yeah voting is down again

how can it be so bad

[dusk prism]

prolly due to the DDos attacks

[sharp reef]

Why is it down

[languid hinge]

they use cloudflare

[dusk prism]

idk what that is

is that good or bad?

@languid hinge

[soft star]

look up cloudflare @dusk prism

[potent sonnet]

I am to my signal stack 2 run down...?%?%?

[still snow]

It's good you ripped all servers off in order for site stability... Oh wait, it's keep going down regularly

You should shut the bot listing too. Then people wouldn't have any reason to use the site so it'd finally work

[terse compass]

is there some issue with voting currently?
tried different browsers -- same result

[fair depot]

looks like its down ive got the same issue

[soft harbor]

Hello buddies, you are to refer your questions/issues to the Support Team by opening a ticket now. Regrettably, I can't share the admin link here. Feel free to inbox me, and I can share some resources with you that might be helpful. @fair depot @terse compass

[grand prism]

Don't do that

I see that you are new, so you may not know that this is a typical scam that wants to get something from you

[lone ether]

@fluid birch might be a scammer

[floral pagoda]

-b 1188970059239006336 Hey buddy, get banned!

[wild stone]

daring_kitten_95563#0 was successfully banned.

[supple mica]

-b @soft harbor support scam

[wild stone]

Something went wrong when trying to ban this member

[supple mica]

yoink

[floral pagoda]

[thorn hare]

Down Again?

[ornate junco]

yes

[thorn hare]

[wintry oriole]

jeez, are announcements STILL broken? they were broken TWO years ago lol

[velvet imp]

tells me i cant vote cuz i'm not logged in

[wintry oriole]

https://top.gg/api/client/discord/bot/620654573547159553/announcements gives a 504

 Gateway time-out Error code 504
Visit cloudflare.com for more information. 

[supple mica]

People have been using announcements properly in the last couple months

[eager eagle]

Hi Support, my bot discord is no longer displayed on the site. When I try to access it from a link to the page or by searching for it on the site, it displays this

[wintry oriole]

what is https://ampltd.top.gg/ ? it's blocked by easyprivacy list

[fluid rapids]

One message removed from a suspended account.

[eager eagle]

the link used https://top.gg/fr/bot/860612939307810846

[fluid rapids]

One message removed from a suspended account.

[wintry oriole]

its blocked due to broken CORS and adblock

[fluid rapids]

One message removed from a suspended account.

[wintry oriole]

check your console when visiting a bot page

looks like analytics

shame this isnt disabled for premium users

[fluid rapids]

One message removed from a suspended account.

[wintry oriole]

ah i know what it is

its a self hosted sentry.io

[supple mica]

Likely something you shouldn't have access to if you can't see it

Just as thought

[eager eagle]

Can you help me too?
#support message

[supple mica]

The site is down, try again later

Or atleast it was when you took that screenshot

[eager eagle]

no problem, thanks for the feedback and good luck!

[supple mica]

[sturdy swan]

lostmywallet

[gentle garnet]

tracking and reviews, it tracked my geo location a while ago so I put all that in my pihole

[wintry oriole]

its sentry

most sites have them, its used for debugging

if you dont have one on your site,you should consider it

[gentle garnet]

[soft star]

cloudflare

[silk token]

I believe that is for location based ads.

[gentle garnet]

eitherway I blocked it lol

[supple mica]

cant wait for you to get some north pole advertisements

[gentle garnet]

I'm freezing anyway so that would be fine

maybe I can buy santa claus then

[solid portal]

when i try to vote i get stuck on this screen

[lone ether]

please try clearing your browser cache

[solid portal]

tried this and worked once, after that the same error came back

gonna try again

[wind quest]

The site is currently having trouble loading, we're aware of it.

[lone ether]

voting is working nvm it no longer is working, i tried voting for owo bot earlier