#support
1 messages · Page 73 of 1
hey, we review bots in order of submission. we cant skip to your bot.
When will my bot be reviewed?
Currently our average bot reviewal time is a few days or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
hmm ok
Where did giveaway channel go?
It doesn't work
I used Google and Samsung Internet browser
@lone ether
It only works on my laptop
Idk whh
Not on tab
They must hide it for a reason.
Sed 🥲
https://top.gg/bot/907812589306773524 my bots pfp isn't showing up even after refreshing data
After clicking "refresh data" you also need to click "edit" and "save"
top gege down?
Working for me
- clear the data
- change the discord settings from in-app to external browser
- try again
google is chrome
I just woke up mb 💀
Hey, I added my server to top.gg yesterday but it isn't showing up in any search results on the website in which it should show up. it's set to public etc. Is there anything I am missing?
Server listing: https://top.gg/servers/679875946597056683
it will show up, index caching is just quite heavy so might take a few days 
considering the size of the server it will be very high in search when its indexed
Sounds good, thank you!
no worries!
I am only able to cash out my vote credits at the start of each month right?
correct, after the 1st of the month
And if I don’t cash out the credits will build up each month without expiring right
not right
How long time does it take for the partnership department to reach back out?
no, if you dont claim them then they go away
usually very quickly but I was sick last week so it hasn't been checked
i will be looking this morning
Oh
Ok
Ty for the support
Auction Credits
What are credits?
- If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make.
- You CANNOT “withdraw” them for real money.
How does the system work?
- Each month, bot monthly votes reset (midnight UTC).
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How do I redeem them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire.
How do I use vote credits to pay for Auctions?
- When you pay for your winning bid, you can "Pay with Credits".
- If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.
You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.
yw!
ok
I didn't get it, can you explain in dm?
clear the data on your phone settings for Google and chrome
go to apps and find chrome, click clear data
then find this in your discord app settings
make sure it's set to external browser
nothin's showin up
im the owner of my server
signed into the right account
any idea?
ill try, ive done that around 10 times
theres still nothing-
might try again and clear your cache while logged out then
should work as long as you actually own the server 
worked after i deleted my cash
cache*
thanks!!
yw 
Ok
One message removed from a suspended account.
Have an old "Payment for extra 2970 impressions Top Page - Slot 1" paid it two times now
but it wont go away
So I cant bid
@gloomy shell can you maybe check or anyone 
Want to be able to bid
You can earn credits by having people vote for your server/bot and then you can spend these credits on auctions
What's auction for?
Auctions are used to bid on a given tag in order to advertise your server/bot
So we can't Earn Money Here?
Please open an #auctions-tickets and provide your payment order ids and I can check it for you 
Depends on what you mean by "earn money". These credits cannot be withdrawn, but they can be spent on further advertising of the server/bot
@grand prism I'm talking Abot thie
this*
Is this Even Real? https://support.top.gg/
But you can't withdrawn them, you can only spend them at auctions
One message removed from a suspended account.
One message removed from a suspended account.
So we can't Earn USD IN votes?
Hmm Why do you say so
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
Are you Joking or not?
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
You Said "yes?"
I Thought I can earn Irl Money In top.gg
No you cannot
Yes, That's what I thought :/
One message removed from a suspended account.
One message removed from a suspended account.
make it we could
My apologies if this has been asked a thousand times, but has the vote reset backup gone through? I still haven't seen the votes return to their original levels. Thanks!
no update yet, just wait for an announcement in #announcements or #site-status 
Thanks, hopefully it'll be back up till the end of the month 👍
A yes because when you advertise your bot on Top.gg and provide a cool perks for your Patrons or Ko-Fi members.
If I don't claim my vote credits, do they accumulate month over month? I know that if I claim it they only last a month
i think you lose it
If left unclaimed, credits are overwritten by the credits accumulated in the month thereafter. If you do not claim your Vote Credits within the one month deadline, they will be overwritten by the Vote Credits accumulated in the following month.
hey!!
how long does
confirmation take?
ive been waiting for an hour
still waiting
go to your profile, click on the server again, click edit, change some info, save
try logging out and logging back in
i will rn
how'd it go?
ill do it nowx i got busy
genuinely
this site is giving me major anxiety
logged in n out multiple times
save changes never works???
If save changes isnt working then you're probably missing something to fill out or have filled it out not correctly
i fill out invite code
short desc
long desc
catagories
language
what does it do when you click "save changes" ?
if there would be an error, the error is displayed over the part that is incorrect so you might have to scroll up and down the page to find it
it greys out like its loading for a sec
then turns back to save changes
no error ever
can you give me the server ID?
havent gotten one once
an invite or?
as i said ive filled it out correctly
Idk why it worked for me and not for you but it should be good for you now 
let me know if there is any other issue 
if you want i can send my site data if yall have an it/programming team
so the bug gets fixed!
I think we have logs that will help but if i need anything ill reach out 
ight sounds good, thanks again
Hey! easy to fix question rn
how to bump?
i dont see it under /bump?
One message removed from a suspended account.
Oh so i just do /vote
you vote on the site but ig you can add a /vote command to a bot
Very confused
Where on the site do i vote?
Nvm figured it out
on your servers page theres a big vote button
Were good

It was an up arrow
you can have your members vote too
I thought itd say vote
the more votes you have, the higher in search results you are
Ah based, so link it?
Awesome thanks
What are prepaid impressions
And why does it want me to pay for an auction I didn't win?
im getting error code
Hey there Xiuh, asked this question before however hasn't been much follow up lately and the end of the month is approaching, what will happen to our votes before the reset of the votes this month? Will they be added back? I'm curious about this as if you get 101 votes, you get 15 credit on the website for auctions. Will we just not be getting our previous votes back? Or will they be added upon the amount we have currently to get that 15 credit?
what happens when people sabbotage with fake reviews ?
someone said I am scamming for no reason
Can you DM me the reviews?
Let's take a look to them
I'm working on following up with this and getting a timeframe 
as soon as i ahve more info ill update!
Awesome!
of course
im getting 403 error
what are you trying to do?
go to vote on my server page
wont work at all for alot of people
soooo.. with the NSFW removals of servers, does it apply to bots? My bot isn't NSFW doesn't have any NSFW commands. Looking at analytics my bot only has 30% of its servers its in are NSFW based on proportion of NSFW channels. However my bot is marked as 18+ on top.gg, I was told this couldn't be changed. Will this latest change remove my bot from the site?
looking at the announcements, it looks like they are having ddos issues that are screwing with their caching. curious if thats why
somethingsomething cloudflareisntmagic
Hey, I don't see any reason your bot would be removed.
Thanks for the quick answer! :) I was told by another moderator here months back that because my bot mentioned that it allows age gating of servers that it has to stick in the mature category. So whenever I search for it without the mature filter on, I don't see it. Will this change make my bot no longer be limited to that category?
as of right now this is what most users see unless they turn on the 18+ filter
tbh, I'm not sure when we made the choice that ID verification bots are 18+. I'll have to look for it in mod chat.
Thanks!
so my server is gone correct?
I dont see any servers ever being listed on the account you're using.
Can you reach out to me in dms, you can just send the ID.
done
how can i contact moderators here?
so what happens to the 18+ servers that won in the auction today?
you can DM them
most likely getting removed + refunded
nice gotchu
Nsfw/mature servers have not been allowed to participate in auctions. Just because it says 18+ doesn't mean it's mature or nsfw
noted that makes sense too

Question pertaining the new announcement, can anyone clarify if by "mature" content they mean "shown" or "entailed"? As in, are they complete limiting nsfw and anything relating off the platform, or just the imagery?
@gloomy shell
Completely. No mention of nsfw/mature terms, no imagery, all of it
Yikes. Seems like a "Good will suffer for the bad" situation, understandable, but unfortunate.
I don't see how that will happen?
What concerns you specifically? I can probably address it
Well, for servers that don't blast mature content the to the forefront and do it abiding discord tos along with user agreement strictly, if I or anyone else pertaining (with their own concerns) were trying to advertise their server/s through top.gg, it wouldn't be possible any longer.
And being in that "business" before, I understand how annoying some might be with broadly advertising these contents with no care or concern to discord's or anyone's tos. Not to mention the type content involved aswell.
Yes, thats true. We dont want those terms/words or any inclination to that content to be on our site. So people specifically looking for that won't be able to search for it, and people with it can't specifically mention it.
For that kind of stuff, you can use other ways of advertising or other lists that allow such, but we will no longer correct
You can promote the main part of your server instead
oh, that makes sense indeed.
Thank you.
So just to clarify, it's the advertising of the nsfw that's the problem, but it wouldn't matter if the server entertains it or not?
correct
That's what I took from it atleast. I see no reason why top.gg would restrict server in that regard as discord does allow it, but you're all well in your right to restrict how we advertise.
we only moderate what content will be displayed on the page, such as avatar, description, and emojis
ok, that is fair.
It definitely wouldn't be fair for us to tell you that you cant have it in your server at all 
We moderate what is on Top.gg (the page) and Discord can moderate itself 
Yoo
@lone ether dbl came on my tab and loaded finally, but the captcha fails.
idk about top.gg if it loads.
try again later
or
-cacheclear
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave
If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.
from where?
whichever device and browser you're using
how do i clear cache on google and samsung internet browser
umm. cache or data?
both
ok
if i clear data on google my google acc will be gone?
ill do cache?
i cleared data and cache on samsung internet browser tho
Triade was locked for the following reasons.
Locked by mature lock script
What that mean guys?
Correct
you can log in again
but yeah try it on samsung browser
Hello, I have a problem, on my server the bot does not grant the voting role, what solution is there?
-rewardroles
@dawn mirage
Reward roles seem to not work correctly on my server listed on Top.gg
If you're experiencing issues with role rewards make sure that you've correctly done the following:
- The highest role of the Top.gg bot is higher than the role you wanna set
- The highest role of the Top.gg bot has the permission
Manage Roles - The role you wanna set is already configured within your server page settings (
https://top.gg/servers/yourserverid/editunder "Reward roles"
here are a few ways you can try to resolve this if the mentioned above steps are already done:
- kick and re-invite the bot into your server, then ensuring the steps above are still done
- changing your reward role back and forth (changing it to something different, saving, then changing it back to the role you want)
Need help setting up reward roles? Have a read on our Setting up Server Role Rewards for Voting article.
@moderators 1128789097725567108
@zinc oracle
regenn3627#0 was successfully banned.

Not sure what you mean by servers account
I mean , I'm pasting the our server link of top.gg but banner is not coming
Not coming like that , coming like this
Coming like this
Check if message embed perms is available for you
I'm owner already embed perms available
We cannot do anything about it since this issue is not related to top.gg
Sometimes those links glitch out so try again later
Ok thanks
I had tried atleast from last 4 hours but no solution
does anybody know when it says this server has not been published yet when going to add server to top gg?
You can try this after some time
Try what ?
You can add your server after some time
Honestly, after the major site update, those embeds kind of not working anymore.
I think.
Embeds is not working
That's what I said.
Yes even for me not working
try to log out, log back in again
alright, great
Hey topgg i want to remove one slot so i can purchase one
I thought i lost the bid so i bid in another one now both showing up
You can’t remove a spot you bid on. Either you can pay for all slots or none of them
There should be a option for this
No
Your bidding limit will decrease
What does it do
Decrease your bidding limit / max. spending limit
Might be a caching issue. Could you send the link to the server?
um token is api key right ?
Yep
ty
The website says that I need to be logged in to vote but in the past it gave me the option to do so. Now the log in option doesn't show up.
It's because the site's down.
create a ticket
Me?
Yes
How should I do
try again later
I tired, no way
what is the issue?
sorry I don't know what it says on the ss
try clearing out your cache because the site is up
try clicking here https://top.gg/login
stop
?
no spamming
what's your server ID?
I'm not spamming bro, I'm helping people with their issues
Thank you
One message removed from a suspended account.
insane that you can relate
How do I find that?
hey i cant find my bot in the search bar can anyone help?
is Role Rewards still a Working in Progress?
it does appear on search
yes
@pliant mauve how can I remove other owners from my bot
did you type ticket in the search bar?
yes
is it on a team?
but i cant find the bot
Transfer your bot to a team and it'll remove anyone who isn't in the team.
try to clear your cache
you mean with cache my search history?
-cacheclear
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave
If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.
its different from history
reviews are working, tell your members to try again!
I just tried sending one and it worked
@wind quest
Can I ask what this is? / Where it is?
I just came here and said I can't vote for Owo.
They sent me a server via DM and told me to open a ticket and state your problem.
I also stated
Sure
It is a scam fyi, don't provide them with any information
Should I send it from here?
I won an auction yesterday for 5$ and had 5.03$ in my wallet which i used to pay the slot for. I checked back later and it was still showing the open payment with only 3 cents paid even though my wallet was empty. In the logs it also showed the 5$ payment for the slot. I checked back today again and saw that my history was spammed with lots of 0$ money removals. Can anyone tell me whats going on here and how to resolve this?
I counted, there are 11 0.0$ transactions
I think... You should bring this to #auctions-support .
Ill do that, thanks

Hi there! Is there a delay before seeing funds appear on our Wallet? <@&817055174613794826>
Sometimes, yes. If you want to open an #auctions-tickets and provide your Order ID I can check on it for you 
ARE YOU USING VPN?
its been 10 days that my bot has been added and I still see this msg
and my bot does not show up in the search results
Nope. Support team sorted this already, efficiency to the max!
that will show up forever
it might not show up bc of caching
give it a couple more days
it only shows for the owner of the page, you can just ignore it 
I do not mind the msg is just that the bot still does not show up anywhere unless with direct link to the bots page
it should appear in search results if its been 10 days, yes
have more people vote for your page and itll show up higher in search results
it does not show up at all I search it by tags and nothin
whats your bots page url?
Somehow I managed to find it
bot*
Of course, despite the fact that the name is so generic that finding this bot by a normal user is almost a miracle
oop mb we talking bout bots
Unique names are so good! 
Generic ones will always have its index problems, I assume
Thank you so much! They seem to be working now! 😄
np
yeah?
Someone who verified his bot with discord team this year?
Does anyone know how long it takes?
Please see DM
Urgently
Less than 30 minutes
Nice
و
yes wow
Hello @river wedge
The time it takes to review a bot depends on the queue. If the queue is long, it will take more time, if it's low, it's not gonna be a long wait.
Verified bots don't get expections.
Looks like it's low today
Cause it took 15 min
to get verified
Might be 
We remove the gw channel after we're done with giveaways
Does everyone encounter the same issue with the vote button? Once I press I get that type of error:
LIkely the server is locked
We dont allow nsfw content any more
or mature content*
i understand, thank you!
wht happen?
This
@gloomy shell Bruh Not Nsfw server
whats the server ID
wait
1173599693641621545
yes, its been locked
but why this is not nsfw server
Have the owner of the server reach out to support to request it be unlocked
im server owner
how i unlock this
Hello, how can i add some servers here please
it’s bots only
What?
It's automatic iirc
They're servers on top.gg that have your bot added
Ok ok, thx
Because i'v been added 4 servers and there are not on my bot's page
I'm not sure how often it updates
good luck waiting
-addserver
@unkempt bear
Adding Your Server To Top.gg
So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!
Click here to follow our guide!
follow the steps in the guide 
I figured it out now bro dw
I have a server literally called Palworld and it does not show up when searching the term Palworld
hm weird, not showing up for me too
give it a week from when the name was changed for the server to index
Would it be possible to index it manually?
I changed the name today to see what the problem was and that means I would have to wait an entire week
@supple mica
Unfortunately not an option
If you change search term stuff on your page itll likely take a couple days to index
its not an instant change
Just like any search engine
Could the person who works on the database help?
The reason I ask is because the game is poppin right now
It's not something we do for 1 server
and I'm sure 1000 other users agree they want their servers changed for the game
if someone outbid me (halfing my impressions) and then they dont pay once the auction ends
Like my impressions were 6k, then halfed to 3k when they bidded
If they dont pay, will mine go back to 6k impressions or stay 3k
it depends, but if they dont pay, any impressions will go back down to the people lower on the leaderboard. so most likely in this case
What page are you looking, can you send the url
I went to api area of topgg
It has written botid when i clicked this come
How would I add and get a population one stay not to work on my discord server
Replace :yourbotid with your bot ID.
It'll be extra hilarious if you did actually do https://top.gg/bot/yourbotID/webhooks.
Or simply go to your bot's page, click edit, then click webhooks.
This question is not clear to me at least.
dm a mod that lock it
Idk who locked it
i can check it for you if you give me the server id
This is an example, you need to replace the yourbotid
700368655107752066
@small lantern has a role with manage role perm, but it doesn't assign the voter role that's below it after voting
the bot is currently not working properly, please try an alternative bot like VoteTracker
Icy
Also, I added my bot, but it suddenly disappeared from my profile today. (it wasn't reviewed yet)
Oof, yeah, it should be up again by tomorrow, i can put it up again right?
yeah ofc
make sure to read how we review bots and our guidelines before re-submitting your bot so it doesn't get declined 
Why does my bot page say it's "not yet approved"? When you submit your bot, we have a team of volunteers who review your bot to ensure quality and coherence with our guidelines. This process typically takes 1 to 2 weeks or more, but could vary b...
On your bot page, you are not allowed to: Include spam/junk, or completely irrelevant/nonsensical characters or phrases in your bot description or intentionally use up characters to reach the 200 character limit Mention NSFW or include any NSF...
Yupp, but I'll have to write the description again.
np
Can i know the supported markdowns of the description
-htmldesc
@void sinew
You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

someone other guy submitted my bot and it has been approved 😭
how I can submit my bot myself
@shell inlet
please don't ping them, dm an online mod like i said
k
Don't ping random staff members please
If you're the owner of the bot dm me with proof of ownership and I can remove it
okay! , I have been dmed you with the proofs of bot ownership.
Yesterday I submitted my project with all information but today I am not seeing any project on my profile.
Exactly
got it
@humble gyro
Adding Your Bot To Top.gg
So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!
Click here to follow our guide!
this keeps loading
Voter autorole doesn't work
Yes, top.gg is aware of this issue
when will the votes come back ?
use VoteTracker
change browser
if it's none of those things then it's something you put in the description or tags
i dont think you're allowed to modify site components like that
One message removed from a suspended account.
is the rating and reviews section broken? there is multiple unrelated/off-topic/banned player reviews but It is not letting me reply or request to remove them.
even had a player trying to update their review and they told me that they couldnt change it.
so is a help command that directly links to a command list okay?
@lone ether not sure if im allowed to ping you but
Are votes being sent to webhooks 100% of the time?
ping pong
if you want reviews removed, dm a moderator
that is fine
yes they should be depending on how you set them up
If i apply today for Server Members Intent, can i apply after 2 days for the rest?
.png file, but cant 
Known issue
Role Rewards Haven't Fixed yet??
try Using Discord Attachment, Send the picture at your server, Copy Image URL, Paste it there, That's what I did, It worked
Nope use another bot like VoteTracker
-how2search
To find a bot that you need, please try searching for it on our website.
You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.
If you still haven't found a bot that suits your needs, then try searching on Google for it.

What do I need to do to rank higher in the search result page against a couple other servers?
I think ur bot need more votes and servers using him (members)
I haven't been able to vote for anything in 24hrs. I have cleared my cache 17 times at this point, different browsers, different times of day, any top.gg link just gets stuck at 4secs and blank.
fr same
Nothing changed...
topgg keeps telling me i need to be logged in to vote even tho i logged in like 12 times already
down again
How can I re-add server to Top.gg?
The community was raided and all exisiting invite links were removed.
I'm not the owner of this server, but I have all needed permissions. * server was added from an account which isn't a part of our team anymore (cuz of the breach).
each time I save all the details for my server I get an error message and nothing is updated?
this error
updated all details in this section twice now just for none of it to save
how can I fix this?
Guys what embed bot that y’all suggest? (Other than webhooks)
To be able to help you, I'd recommend you elaborate on the issue.
trying to add my server to top.gg but it keeps doing this and after restarting the page we have to start all over again this is the 5th time i had to do this
What browser are you using?
Can you try submitting the server with just filler text that is long enough for both length requirements. Then when the server is submitted, modify it to what you want it to be?
also make sure that Headline is less than the maximum length of 140 (?) chars
Okay its worked ugh that was annoying the team need to look into that
I just added 1 tag
what tag
When will my bot be reviewed?
Currently our average bot reviewal time is a few days or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
Hello, so it's been two days whenever I try add my bot to TOP.GG, the website button submit keeps loading over and over. This may sound funny, but I kept waiting for 10 hours thinking it was my wifi. I have a video recorded which I am going to link it here. I do have a longer version but it contains private information. Please look into it 🙂
I also made sure that the tags aren't causing issues :]
do ping me when responding, thank you :3
vote reminder notifications are increasing by one every day!!! 😦
to clarify all 15 of these were all delivered together this lunch time
yesterday it was 14, the day before 13. and it only reminds me once per day not every 12h
fr same issue
I cleared cache and deleted all cookies
and tried again but still same problem
can you tell me what fix the support told you to do? so i can try them?
they told to clear brower cache, and delete cookies and login again in top gg
Is that it?
ye
weird
fr, it didn't worked, u can try it maybe it work for u
@real jacinth ayoo!!! I submitted
bro try right now
wait how?
11 hours now
How to make your bots page show your server count?
..
yeah nothing even switched to microsoft edge
see dm's, I told u smth
didnt work
ahh..
How long did you have to wait?
@real jacinth find your server on your profile (https://top.gg/user/me) and click "Edit", fill out the details there, and click save
don't go through the add new server flow
-servercount
@manic bane
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
feel free to ask in #topgg-api if you need further help with server counts!
I was adding a bot tho?
I've added a server which worked fine but the Bot is what's causing issues
Sharpeness had this issue
Is the bot public and everything?
I also did search in the channel and everything, people did have it before but nothing is working
Yup it's even in a few servers
Can you give me the ID of the bot rq?
Yess
Is it the application Id?
1199575485248708618
Are you using any sort of VPN or Adblocker, is javascript enabled?
It says you submitted it
Yeah i just deleted it
I so have 4 adblockers running
I was testing to see if i Could 
that might be the issue
could you try disabling them temporarily and see if it lets you submit?
Yes on it, just 5 mins I'm driving back home ^∆^
No worries, ping me and let me know, i'm around 
Thank you
hello xiuh, so i disabled them all and even tried it with my phone and still nothing 🙂
there is nothing opened up the background, or any vpn or extension
i guess maybe wait a bit and try again, maybe you got ratelimited 
could it be my text?
I believe it wouldnt let you get to the final step if your second step had errors
but you could try different things to see if it works
still kicks me back to step 2
and then when i change something and then it just loads
did you find a fix?
Damn that was a long time ago. If I don’t remember incorrectly it worked on chrome
i am on chrome ^0^ sorry for the ping
No worries, sorry I can’t be of any help
@real jacinth try to write small headlines, tags etc
Discord isnt having any outage rn is it?
nope checked on thier website and nothing
my tag are 12 tags as the maximum and headlines is like 15 words? ill make it even smaller
bro select tags like 3-4 then submit
after submitting edit it
to 12 tags

Do you have a co-developer that could try to submit for you?
nope solo developer 🙂
microsoft, brave and edge doesn't work
ill try rebooting my wifi
Let me see if i can get someone to check our logs and see if something is wrong on our end
still facing the same issue 🙂
I also tried changing laptops
Nothing:)
Yup ^^
what are you putting in your long desc?
I disabled all adblockers, extension. Reset cookies, cache. Changed to brave, Microsoft edge, chrome, safari. Switches to 3 different devices.
Do I share it here as in paste it?
yeah paste
Is it too much? Xd
try putting some random things instead
literally just smash your keyboard
just hit the 200 char limit
what about your headline?
SPARKY, your go-to confession companion on Discord! 🤐✨
BET SOMETHING IM GOOD AT
put one maybe something like "fun" or "moderation" wtv @real jacinth
on it
and samething
autosave but i made sure it's not white
u wanna get in vc?
o
sure give me a min
bryhhhh
I got declined and fixed the reason and I tried to reapply
now I got same problem..
thats weird, he said he tried different browsers and it didnt work for each
and mobile

it doesn't..
I tried
yoo I did!
I reapplied finally
was talking about another guy

incognito works
not for me
uhm that's my bot pending so uhm it says you're the owner
and how can i change it?
oh 😭 imma take a screenshot and save it then
Adding Your Server To Top.gg
So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!
Click here to follow our guide!
hi
my server doesnt show up
where does your server not show up
Great! Thats all you need
The bot doesn't have any functionality within your server
just to keep info up to date on topgg
will myh website appear on top?
You cannot list "websites" on top.gg. You can only list your Discord servers or Discord bots.
Is there an article about which components of the site I can edit with css or can we only edit the description?
@mild quarry
You can change colors, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.
💡Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot or server information, ads etc. You may change colors and border colors of site elements, but you may not modify the text content within. You must also follow our bot guidelines when designing your entity page, this includes no NSFW content and no seizure-inducing CSS! Failure to follow these guidelines will result in your bot or server page being declined, removed from the site or locked.
^^
thank you
I by mistake clicked on the report under a review
is there a way to undo it?
handled 
how do you ping roles with the youtube bot
This isn’t YouTube support
where do i get youtube support
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
can I get some help with this please?
-addserver
Adding Your Server To Top.gg
So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!
Click here to follow our guide!
you can follow our guide in here
Also make sure that you fill every necessary section and don't add very long tags (this might be the issue)
Bot avakin life??
Hey @tidal panther
Please use English in this channel, this way we can help you out 
I was looking for a bot for the game Avakin Life to change my profile picture and did not find it. I was tired because there was someone playing Avakin Life here. Please send me the link.
-how2search
To find a bot that you need, please try searching for it on our website.
You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.
If you still haven't found a bot that suits your needs, then try searching on Google for it.
how I can make vote logs?
you must be the owner to get the server removed from the site
How can i report a bug?
You know that the site isn't working, right?
Works for me
For me it's endless loading, I cleared cache & cookies, etc, it didn't work.
Hi, i don't see my server on the server list 
I managed to vote just now.
Click "refresh servers" and then log out and log in again. Should help
Just log out and relog in should fix it.
oh it works thank you ❤️
I can't access the site somehow. It says that the certificate is not valid.
Any ideas?
-cacheclear
@keen ginkgo
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave
If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.
there should literally be a decrease in the amount of that on the site now
crazyyy
wish I could help here unfortunately
I'll start taking down some of the servers myself 
do that
yeah, it's okay - np
Others and I can no longer vote on the voting page.
Can anyone help me with why this has suddenly happened?
The server was locked
Have the owner reach out to support to request it be unlocked
Support from the site?
-topggid
This should help!
How can i edit bot profile photo?
-refreshdata
@covert summit
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
Thank you very much

im having problem creating my server on top.gg
trying to jump into the auction wagon but cause of error above i am unable
You dont' need to do anything on that screen. Thats to create or edit custom ads ( the one that says Product, not server)
you can bid with the server directly on the bid page
even tho i deleted the ad
it still comes up here
i dont find the website very user friendly, its confusing
please go to #auctions-support
there are articles on how auctions work :)
-credits
Auction Credits
What are credits?
- If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make.
- You CANNOT “withdraw” them for real money.
How does the system work?
- Each month, bot monthly votes reset (midnight UTC).
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How do I redeem them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire.
How do I use vote credits to pay for Auctions?
- When you pay for your winning bid, you can "Pay with Credits".
- If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.
You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.
why is my site javascript not loading 
try visiting https://cdn.top.gg in browser first
this error is related to a CORS error, an the fact .js files are returning html suggests its showing the cloudflare captcha page
i see, no dice unfortunately
hm weird
was working earlier :\
will just give it some time
seems to work in chrome so im guessing cloudflare just doesnt like my browser or something
that error code is firefox specific
so might be something blocking it - do you have any vpns or proxies active, a lot of the results for that error seem proxy / dns related
nope, ublock is off as well
Only the "Bot Developer" role
Is voting having issues again?
are you using a discord.gg link?
working fine for me
Weird
It might be buggy still yeah.
Try generating a new permanent link for your server
This is very unfair
#mod-logs message
What is unfair?
Using code from the Internet without changing it significantly is not "for no reason"
These are the guidelines and they must be followed
I have my code in it
Try yourself
.help

i made a server and asked my friends to review it, they did review it but it doesnt show on the site why
will it take time to update or something
send server link
site link yes
ohh okay
do u have any idea when they will get fixed
or will u know when they r fixed
it's just buggy rn wait a couple hours and if the issue persists come back here
okk
How can I add role when we votes
use VoteTracker
Its been almost 36hrs and I still can't vote for anything again 
What does the site say?
Just frozen at the 4secs. Ive tried all the tips, used 3 different browsers, computer and phone and it just stays at the 4secs and my profile buffering
Mine is having the adblocker issue -> 401 unauthorised
how do I change the logo?
refreash data > edit > save
Click on edit
I did
Worked?
Nope
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
^





