#support
1 messages · Page 71 of 1
Ofc I know they’re doing their best and these things happen. Top gg is a great bot/website that helps many people, I think people should be more understanding that situations happen sometimes even if they are unfortunate, but there is reassurance the issue will be resolved as soon as possible
May I know what is happening to the website right now?
It's under ddos
What’s that?
Distributed Denial of Service attack. In simple terms is essentially tens of thousands of bot ips being sent to an ip address and doing the equivalent of mass reloading the page. This causes the server to overload and time out from too many requests
If the site is constantly down aka cloudfare isn't a help then get rid of it already so we have don't have to bother with it too
Everyone needs check #site-status
Our engineers are working on this, so yep ⬆️
Cloudfare is useless still
no
Why do we have to wait for it to load, reload, re reload, only in the end to cough it up the site is down. Why I can't see the site is down without having to wait like a whole minute for nothing
The constant downtime is the proof it doesn't help anything
cloudflare is dns service
stated there
but
Before you start complaining about the site, make sure you fucking read #site-status and #announcements
Cloudflare is important. It adds some ddos protection and shit. Without it, the site would probably be down for days from like a 2 minute ddos attack

As an user all I see is it always down when I try to vote, I losing important perks because of it, and over that I losing time only to end up seeing it's down
What's the estimation until the website back up? Does top gg has competitor? or its just 4channer being 4chan

man im blocked
go read #site-status
?
Please check #site-status . Let’s keep this channel available for the other support topics. Our engineers are aware and working on it, please be patient 
Hello. How can I delete or report a false review?
please dm an online moderator with your bot’s top.gg url
Thank you. 
Reply the Xiuh’s message 🕵️♂️
Bangladesh
844ad00b5ad2ba55
Thank you but we don't need these anymore
read the latest in #announcements for the reason you're blocked and
i unpinned my message for clarification sake
Indonesia
Cloudflare Ray ID: 844af3733c415fe7
^
indonesia (jakarta)
WE DONT NEED ANY MORE RAY ID
bro
no
@gloomy shell
you gonna have read #announcements or #site-status
Look at this message
@shell inlet delete this *
You don't wanna share your IP lil bro 💀💀
😭 please don't send screenshots with your IP in it
i can share my ip because ITS NOT REAL IP

oh so the blocked IP just for mitigation and it's temporary?
temporary
Any ETA on when the service goes back up?
no
I need it to vote for discord bot I'm playing.. and I experienced this for days.. I can't vote so I can't get the rewards from the bot I'm playing
bot developers are giving everyone time because ddos attack
so it's just a bad luck that my IP got chosen to be blocked? I asked others and they can do it normally
its not just you
its almost everyone
oooh, okay if that's almost everyone. yesterday I asked someone and they can access top.gg just can't login.. while I can't access at all.. so I thought it was not for everyone, thankies
We are
not all usa
hi um i just want to say why my ip getting block? i cant access to the website
oh okay tysm
What am I doing wrong? What do I have to achieve to gain .png at the end of the URL?
known issue
Is there a resource I can view this information
wdym
Where this is confirmed as a known issue.
@gloomy shell do you mind confirming this again
You cannot set a background url right now, correct. It's broken
top.gg specifically.
I'm hoping soon, now that we have engineers starting to fix things, that we will be able to have a public list of all known issues somewhere
Yes, our end
its wayyyy up in chat
I was gonna ask why it wasn't repaired considering it seems like an ongoing issue since September. I can wait patiently. I appreciate the confirmation!
why are the roles in the server not showing up
Topgg bot is currently down
coolio
Im having the same issues, i got block so should just wait till the site is up? Or....?
did you see what i said?
those 2 channels i pinged
might want click and read those.
Right thanks
hey i need a help
you dont have put anything there but if you have your server in top.gg, you could put your server id in there so it would show like this
ohh okk
thankss
your welcome
Before you start complaining about the site, make sure you fucking read #site-status and #announcements and do not complain about the site after this it would save everyone time if you read the damn message from both channels
can't vote in top gg
did you read those 2 channels i said?
yes
including #site-status
YES

i want my dank memer vote !!!!
but you need to wait
but everyone else can vote
lmao
no
not everyone
half of top.gg users are blocked
of?
we just had ddos attack so you need to fucking wait
ok but can i get back my 8 votes afterwards

you can wait to vote the bot later, All developers are pushing back for now.
Please can anyone unblock me its been 3days
go read #site-status and #announcements
huhu i want it
my streak is reset 😩 😩 😩
same 😩 😩
is there any eta on when @small lantern will be back online?
I think more then half
We dont know but its is on the list getting fixed with the site
Hey am I free to give a solution?
?
Okay so I have a solution it might not work for everyone but I'm sure it will for most people so go to play store or app store and download proton vpn and then connect to Netherlands server and boom! Your in (and its completely free and also if you don't have Netherlands server available then go to Google and download a mod for the app)
you still gonna get blocked by cloudflare
good luck
Wha...ban for want bro your using a vpn
But it worked for me...
I did not get blocked
untill the ddos attacks stop, Cloudflare is blocking users for now.
it won't work for anything lol
cloudflare blocks VPNs bc they ddos
or at least can ddos
yes
Alr bro I won't say anything...
I know how cloudflare works
yes
Trust me bro it works I tried it myself...
just wait
Alr bro just wanted to help...
im not blocked so i dont need it but cloudflare will get it soon
Alr bro 👍 also would you mind telling me what ddos is?
@primal garden
Oooo okay thanks bro
Kind of. I mean he's a bot dev
nah im just bot developer with other 2.5k people
2.5k people is not a lot tbh lol
so cant do vote even using VPN right ?
cloudflare got it
Idk but if you wanna try you should try proton vpn.
nah I have to wait for the first person to try it
and is it illegal?
And that would be me lol
it just normal vpn
Idk about that tho if it is I would definitely stop
Bot dev Isnt a staff
i just said that
Arrgh
Ik bro but I'm saying that he is a bot dev so he knows some stuff yk...
I KNOW EVERYTHING INCLUDING WHERE YOU LIVEE jk
Just try once bro
It was funny lol
hmmm
How you add those underline?
Thats is not valid.....
Okay fine bro I'm sorry
__Text__
me and Xluh does talk soooo.
And now how did you make that black background?
``
waiting for Staff for the answer
I mean you are an active member not an Avarage bot dev
One before, one after, of these: `
trueeeee
Thnx
I cant enter the web site
idfk how to code website yet
Yeah we all can't lol
Can we please don't make this conversation in support channel
here you should read #site-status and #announcements
Idk how to code anything...
go to #general
You got it chief
Good evening, I'm joining because of this. Idk what caused it, but it happens since yesterday and it still looked like this
Thanks
you stole my job 
**Bold text**
__Underlinetext__
*Italcize text*
~~Strikethrough text~~
`For black background` - Can put 3 on front/end instead, to black out multiple lines like this entire box this example is in
__**Can also combine, this would bold AND underline for example**__
There's a few more I know.
Thanks again lol
Funny how I have been on discord for like 3 years and still don't know these...
Wait 2 years actually lol
HMMMM
Wait sorry lol #general is dead so I came her I didn't even noticed I was in support
Same
One last thing though is, you can do code blocks as well for example:
def main():
print('Hello, world!')
# Example of a code comments.
if __name__ == '__main__':
main()
Replace py with whatever language abreviation
Anddddd that's all
I'm baked & over analyzing

I wouldn't recommend using VPN when voting as it may get flagged by our anti-bot system
okey sir thanks
I wouldnt do again ☠️
I've been blocked for two days now
my 5 months of voting streaks are gone
THAT DUMBASS CLOUDFLARE MUST BE DESTROYED
Bold text
Underlinetext
Italcize text
Strikethrough text
For black background - Can put 3 on front/end instead, to black out multiple lines like this entire box this example is in
Can also combine, this would bold AND underline for example
?
Finaly i can access the website again
You are the chosen one
is it true ??
Fr
Morning everyone, I'm here because I can't add my server to Top.gg. I'm the owner but when I click on "add server" after filling the requirements but it bring me back and I click again on "next step" and the buttons are running in the void..
Catch them
??
Like it but not helping me .. ;-;
I didn’t joke
where can i submit reports
What kind of "reports"?
send a mod dm
can u suggest whom to dm?
any mod
;-;
And then ? someone have an idea ?
to where you set your vpn?
America
Excuse me, I want to ask something, why am I experiencing this? And how can I access it again?
So just need to wait a while to be able to access it?
Yeah for now we wait
Alright, thanks for helping me 
I have already tried this it didn't work for me
Yup I've tried everything, just waiting for the attacks to hopefully stop soon
Hopefully 
if all ur devices use the same ip address then it'll be blocked
kalo semisal gamau nunggu bisa coba make vpn bang
gw nyoba sih bisa vote lagi
translated: u can try a vpn if u dont want to wait
mine still blocked
Cloudflare Ray ID: 844d8bc4ad295f47
indonesia
If you have been blocked from the site, you have to wait OR you can use a VPN
yea i forgot to translate it sorry ehe
np
Betul juga, nggak kepikiran. Makasih bang
what vpn app that yall recommend?
NordVPN, ProtonVPN, Windscribe
i use NordVPN 😄
for android?
Apa tidak bermasalah kalau pakai vpn bang, takutnya di ban permanen
It’s allowing me to vote but for some reason not recognizing my vote after saying thanks for voting when I go to claim it
kalo itu kurang tau, cuman selagi nunggu servernya bisa coba pakai
Sempat kepikiran mau pakai vpn, takut resiko jadi makin parah 🗿
Itu server publik kah
When do bot votes reset?
I got my bot to 50+ votes this year and they just all vanished
Read #announcements
So votes are gonna be restored?
i realize for you guys to review our bot , you would have to have a rust console server does this mean we are out of luck ?
Why so
i just would assume most people here are pc users and not console tbh
And how does that affect you to submit your bot n for us to review it?
can anyone help me with this sht
i thought it said you guys have to invite it and test it ? it needs to have a gameserver connected to it in order to function properly
killfeed,eventfeed,economy etc
Ah I c, it depends
we are already verified through discord if that would help any
Some bots might take longer to review/test than other bots, but I don't think it will be a problem. Just make sure that we can reach out to you if we need while testing
alright awsome yeah i put our dev teams contact info in the app so hopefully were good
Nope, that doesn't mean anything to us
Hello how could i apply to be in bot reviewers
Keep an eye out in #announcements
understood i hope you guys find it satifactory when you get to it , thanks for the responses
oh ok, they will announce there right?
Check pinned msg in announcement channel
oh ok
Yeap, we'll always find a solution, don't worry
i found it Thx.
Np
is there any eta for when bot comes online because I want to add my server
Currently no, keep an eye out in #site-status
hey uhh can someone help me with this?
its been like this since yesterday night
Pls unblock me
844e47e81bf0ba4d
CDN is down
still block T_T
check it out #site-status
use a vpn while they fix
any suggestion?
Still shows this
what?
I have made a ticket when will I get responce?
apanya publik server?
Hello
saya yakin siapapun disini pasti main tatsu jadi harus voting supaya ndak kehilangan streak buffnya
Gk bisa bantu saya sih, soalnya website nya yg bermasalah
ya dibilang karena ada serangan DDOS saya bahkan ndak ngerti apa itu maksudnya
Sad
Jd website nya di attack/spam terus sampai website nya nelag atau gk bisa di pake sama sekali
Windscribe
Oh VPN nya bang
apakah ada yg datang kesini dari server mode?? saya lupa tanya
Just wondering how do I delete fake ratings
Have a question. Before DDOS my bot was saying pending review now it says page not found. But it has not been reviewed. Is this normal ?
It’s saying I’m blocked from using the page for 2 days please fix this it’s so annoying.
You can't "delete" them yourself. You can report them to the moderator and if they think they violate the guidelines, they will be removed
You need to logging
Sense we had ddos attack i believe they are pushing pending bots back for bit
Your spending limit has been maxed out, please reach out to auctions support to get it increased. Why is that?
#auctions-faq message that'll help
Hey It's showing You're blocked whenever I try to vote what can I do?
please refer to #site-status
I already alerted someone
Hey guys. How long I need to wait for approving my bot on top.gg it's already a long waiting period.
you might have wait little longer
oh i didnt know
its not just the device ur using, its ur entire ip thats blocked
you've been waiting 4 days 💀

Yo, i am looking for a bot that will let me autorole only real people.
I have a role named "people" so i can seperate the people and the bots but idk how to get it to auto apply.
anyone got any idea?
-how2search
@pulsar roost
To find a bot that you need, please try searching for it on our website.
You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.
If you still haven't found a bot that suits your needs, then try searching on Google for it.
(You should try carl tho)
Ok ty, and im already looking around on top.gg thought it might be faster to ask someone then trying 100 bots before finding what i need
How do I add a webhook to my server?
I'm trying to setup fibo and it is telling me to go to the top.gg settings --> webhooks but i cannot find it
All changes are logged in the #logs channel
I just looked up your ID on that channel
I'm using fibo, and in the instructions it told me to put in a fibo link as opposed to a standard webhook?
Yes, because a webhook is nothing more than a web server that accepts requests. Bots such as Fibo create such a web server for you, thanks to which they are able to receive information that someone voted for your server
So how do I get it properly working?
Nope, it was my bad
It was a permission error, many apologies!
I want to enter to vote and the page when it sends me the capchat does not accept it and sends me another one and so on
I already restarted the internet and the phone, but the error still persists
clear cache
read #announcements too btw
hello, how do I remove someone as a part of admins/owners list
why does this happen
Known issues
do i have to change the extension to png?
no
oh
It’s broken
oh
its web broke again?
aaa
no but if it does staff would be alerted
down?
Hello, i couldnt vote for days because i was blocked and i saw that i need to login to the top.gg website to submit a ticket, so i signed up with an email. It only asked for name and email, no option to make a password. I attempted to login with forgot password, but i received this.
Blocked message
Go read #site-status and #announcements
If you are getting You are blocked message make sure you read, #site-status and #announcements you would save everyone time by reading those 2 message, and before you start complaining about the site, read the messages.
Blocked since yesterday i cant do shit
@vagrant crow
Are analytics total or past 7 days or what for servers?
When will @small lantern come back online?
I’ve been waiting for 4 days for him to come back online
We are working on it right now, for now lets just check out site status time to time
Okay, thanks for the information
bot rules rule 17 is bullshit
dang 4 days
2 words
Go read
hello i cant access to the top gg site whenever i opend it says
Sorry, you have been blocked
You are unable to access top.gg
can anyone help
read #site-status and #announcements
Since days it sprays help pls 🥶
clear your web cache and log in again
Ohh okay thanks
it's been two days since I've been blocked, and yes I did clear the cache.
if the site is still in defense mode, it's ok. keep up the good work
same here
im saying this again If you got messages said youre blocked from top.gg go ahead and read #site-status and #announcements
Why i still can't vote, it's been 2 days, the website still say "you are blocked"
And i Will lost my vote streak 😭
Previously, when this had happened, i try with other phone, it work and can vote, but now is not working anymore
did you read this message @prisma apex
That's because the internet is slow, please unblock it
They can't just "unblock it" Please read #site-status and #announcements
its not even ip its everybody
topgg's site is down
you can learn more by reading #site-status and #announcements
Some people*
Its not down for me. Try a VPN for now until they fix it, New York & central Texas seems to connect to Top.gg just fine.
@ancient sage
what
Thanks nice tpis
can reviews be reported?
its seems so but its hard to get a reply
Heya! so like, the site is blocked for me currently, so one of my friend suggested me to use VPN and it works. but then, when i tried to vote, it keeps saying that i havent logged in, even though i already did because it can give me access to invite certain bots. So uhh- yeah, i'm not sure what to do here
Please read #announcements and #site-status before sending anything here.
inviting bots does not require to be logged in anyway lol so idk how you would correlate that to being logged in, anyone can invite bots even without logging in
apalah kawan ini :v
oh
i understand almost nothing about these- but altho i've tried to mess around and didnt find a place to log in
alright then, tysmmm!
Hey there. I need some Support please. My Top.gg Bot is Offline since a few days. Is there any knowing issueses, or an solution available yet? Thx.
<@&817055174613794826> Hey there. I need some Support please. My Top.gg Bot is Offline since a few days. Is there any knowing issueses, or an solution available yet? Thx.
Hello. i need some assistens please!
same
also im trying to add a server but its stuck
oh oky. Hmmm... Any idea how to fix taht?
nope, lmk when it get fixed too
did you contact to an Support member yet?
i have try to found some information about the bug, or what ever it is on the website, announcements, as well patch notes but sadly dident find anything what helps.
Allright. Also the Support Team seems to be not available right now. Probl. they are sleeping, got to Shool, work or are busy for other reasons..
well okay. its sunday. So we could delete the thing with shool :p
"shool" 
yeah. something like so 😄
anyway. I am the first time here for support. So maybe someone could tell me how they manage it here with leaving a message for the support Team, so they can get in touch and inform me?
no one got an idea how to leave a message for the Support Team? Just because i don´t wanna spend the whole day to check if some Team member is ready to help.
am I the only one with this problem
As an friendly User recommentation, i would recommended to Never ever use a Smartphone for any Bot settings or Invites. In the past, it causes many Problems on my side.
Apparently, I have no problem accessing the site
Okay. enough wasting of time waiting for some Support.. Hopefully for me and anyone else who got this problem too, the bug with that the bot is Offline, will be resolved as soon it is possible.
Thanks to everyone who at least answering me.
Have a nice one there 🙂
how big are these ddos attacks to turn top.gg into this mess. 💀 looks like someone has beef.
zone lockdowns in order to make sure the attacks dont work... 🤷
im lucky enough that they aint attacking from my zone ive had website access for days now
Same. I didn't experience any problems, but the day had to come eventually. A lot of people don't like top.gg for some reasons
top.gg is one of the few bot lists with a lot of money making methods like auctions, ads, premium. a lot of the other botlists are slowly dying because of the dominance of top.gg probably why people dont like top.gg 🤷 but top.gg has helped me gain 30 servers but then my votes all came down to 0 and now its more or less looking not so good its hard to find people who will vote.
they added captcha for voting now :/
at least use cloudflare captcha why hcaptcha
hcpatcha is the most annoying captcha on the planet
this is just so much easier fr
Pripun ?
Nah anu mas Ray id ku keblokir
Tapi masih di proses di support bot.gg
Mboten sah gopoh mas, kabeh podo keblokir, sabar wae sembari nunggu #announcements
Ini Tentang blokir, harus di tunngu nanti bakal ada update dari #announcements atau enga #site-status
@ancient sage
Matur suwun ya informasi
Terima kasih, mohon maaf pakai bahasa jawa sedikit 🙏🏻
Hey, related for bot 985196772454449182,
~a year ago I asked if anyone knew why I couldn't find my bot in the Languages field.
I can find it by name in the search box and in the Categories box, but as for the language, I still can't find it. Is there anything new known on this matter? 
Sing penting bisa lah
easy solution: wait another year and ask again 🤣
2025 maybe

@lethal bolt bro i am not able to see the pfp of my bot on my page
You need to fetch it from discord api
Use "refresh data" button on your bot's page and then click "edit" and "save"
Do the things that NyNu said if nothing changes, just give the site some time to update itself

i wanted to ask how can i unblock my ip from website even tho i didnt do anything
We all here have the same issue
We gotta wait until the ddos attack is gone
Well, you can either wait or try using VPN
I don't know how well it works, but some people wrote that it helped them
I feel this is questionable to me
Not gonna risk it using vpn
same
Then wait
i was thinking to do it but i better ask it here first
Is using a VPN risky? Why would it be risky?
Opinions are divided, some say it's okay, others say you may be flagged as a bot
Oh okay, thanks for the heads up.
seems like votes were resetted like yesterday? didnt they reset ever 1st/2nd of the month?
Is it okay if we use a VPN to vote? Isn't it possible that if we use a VPN we will be permanently banned?
is there any update? like progress if some IPs already got unblocked?
sadly I only could vote twice in expected 10 chances bcs of this
My bot had over 60 votes but was deleted when the site crashed. When will it be restored?
I read it. Doesn't it say that it will be restored over time? How long it will take?
you have the exact same information i have
i am not the redis machine, i cannot predict how long itll take
But it will be restored, right?
Thanks. I asked just to be sure.
No problem 
hi i wanna ask
please ask your question
i cant vote some bot since 4 days ago,and then i got blocked
so i should go to support site?
so I have to wait until it is unblocked?
Yessir 
okay tysm
waiting since 35 mins
oh wait...
man..
it means I am only coming on during attcks..
so, I have not voted for last 1 week
Am having the same fkin issue
hey guess what, go check #site-status
I haven't voted since 1 week..
breh
I lost my streak thanks to these..
same but we got to wait
hmmm
question: why do top.gg mods have to manually remove dead bots? we can see if the oauth2 link for invite is invalid by calling the get application API endpoint on the application id and seeing if it returns 404. you could do this on a cron job periodically and do it only on bots that haven't had any clicks on their page for some time. it would take some resources but seems to me it's a more useful use of time than making a person do that.
but if theres 42k bots
ratelimits 👍
you can use the RPC api which has less limits but yeah, point still makes sense
pretty sure it relies on user reports atm
take your time 🙂
it takes as long as it takes,.it won't need to stop to sleep
Am getting this whenever I try to vote

I need help Connecting PayPal so I can buy something somebody
hey im not sure what you're referring to, this is the support server for top.gg
And I need help playing nitro
-notdiscord
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
ik what you need to do
whatt
go read #site-status and #announcements
it would make sense why you are blocked from accesing the site
Hey @dense steppe!
Don't worry, let's get things clear 🙂
From where did you get banned? From the server or does the website say you're blocked?
(If the website says you're blocked, then head over to #site-status )
#support message the cloudflare issue :p Outlined in #announcements
from the website
Yeah, then check out #site-status & #announcements @dense steppe
did you read this #support message
Won’t let me click it
@sturdy swan
It leads to that
Same issue, the site shows I've been banned because I performed something that triggered the security.
I've tried from 3 different phones and still shows the same. The site-status says it'd be back within 10-15 minutes, but it's been like this for around 5 or more days for me.
If the website goes down, it should come back up within 10-15 minutes.

i did read all that, but its not helping
Then read #announcements
cant do my thing because some lifeless attacker likes top gg 

the part that says
Please do not spam our support with issues related to the blocks. The blocks will go away when the attacks stop.
is whats needed


My bot is still not verified onto top.gg sad
Been 19d total
8d since last send
reviewer said he will rereview same day and then I never seen him again
I'm so depressed rn
Might aswell give up on bot then

are you sure
2 weeks but Topgg might push it little longer because ddos attack we just had
First review = false review
Second review = a small mistake which was fixed, he said rereview same day (been 8d since)
that not false review
Read again
There are 3 reviews
ask @supple mica
if the second decline was a mistake that you had to fix, then likely it has to go through the queue again
Yes but he said he will rereview once he done with 20 unchecked dms I think he called it backlogs
can you dm me?
Can i ask why am i blocked? I haven't do anything yet 😭
May i ask something
Sure
Have you read #site-status and #announcements??
No 😭 let me read them rq
Go for it.
@supple mica you owe me for doing your job jk jk
OHHH
yup
Okay i see tyy ^^
Your welcome
"only" 35 mins
lmao
how to fix blocked vote top gg it's been a week?
can someone tell me how to fix it?
hey i got a question?
have you read #site-status and #announcements yet by any chance?
which part should i read? my english not very good bro
can you tell the point what should i do?
read #announcements first
then read #site-status
few days ago but it still happening as i know
i dont know 😭
i cant understand, can you tell what should i do?
you have to wait for now.
aight bro ty for the info
Are there any way to bypass the cloudflare block?
not anything that we suggest
try using a VPN
-auctions
We’re currently in the stage of Auctions Bidding. This stage runs from <t:1705431600:F> (<t:1705431600:R>) to <t:1705950000:F> (<t:1705950000:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.
Next Ads Go Live / Next Auctions Starting: <t:1705431600:F> (<t:1705431600:R>)
Next Auctions Ending: <t:1705950000:F> (<t:1705950000:R>)
Or voting it
is the site down or something? been seeing this for some days
we're just unlucky IG to come to vote when it's getting attacked
cz, my friends are voting too and doing alright doing at other times than me
oh gotcha
@sturdy swan @wary herald @minor vector hey i have a question for yall
hello
anyone have not check #announcements and #site-status yet?
i have checked
okie what’s first line say with checking
Without
Did not mean to call
My phone lag out
i don't really speak english so what i understand is it eill back after attack done?
it is just me or many people also get blocked?
Question
have you check very important channels yet —> #announcements and #site-status
topgg had ddos attack and still going
thanks for the information
users are gonna stay blocked and it will automatically unblock yall when it stops
same._.
How come vote rewards are not recognized in some votes? Would it be a rate limit thing?
One time someone will vote and get a role, and sometimes they don't
let me guess
@small lantern is down but the site is currerly working for some users
💀
The site status says 10-15 minutes, but i have not been able to vote for 7 hours now prolly
Hello. Sorry for suddenly asking you. But, I just wanna ask. What does the ddos attack mean? I know nothing about it :/
Bcs I also got blocked from doing nothing wrong..
You know you can Google it?
The site's certificate is invalid
hey is topgg bot gonna be online? to update my server on the site
Me too.
Pls fix this
Thanks you
#announcements @frank thicket @sturdy swan
Can I change the Top Servers using this Bot Section of my Bot's Page? Because it's showing servers my Bot isn't even on
how to fix?
No, it cannot be changed
Is discordbotlist down?
but you know you're on top.gg discord server, right?
oh my bad
Couldn’t find their server so I thought they’re associates
not possible for simple reason, it's different website
Thanks
why no categories being loaded when I scroll down in the main page? just shows trending new and top voted
question
have you read #site-status and #announcements yet? i think you should
Sysiphus

Yes i did, i tried making ticket and it requires me to make a top.gg acc, but somehow it says im not authorized to access
No you didnt
you didn't check a thing
im trying to add my server and its stuck on this
welp top.gg discord bot is down
oh okay im stupid sorry for wasting ur time
When we will get the option to reply the reviews?
The question is whether we will get it back at all
There is no information on when the ability to reply or set a banner will return
Is there any way I can check if my bot got submited for review or not?
I think it got through to approval stage, but Im not sure
just looked, looks like you haven't submitted your bot yet
To be sure, you can look up your ID on the server
still says blocked, has been almost a day
Question
have you read #announcements tho
^^
i did
then just wait
How I get unblock?
Im using an other discord on Top.gg "j.duoo" is the username
can you maybe help me change it to this account?
don't think you can swap accs that submit it
,, and i dont think mods have that ability either. it's better to just delete it, then resubmit it with the new acc or add it to a team that both accs have access to
I really dont wanna do that have everything on that other account 😄
Dont need to swap it either really, if its not possible
then it's better to add it a team that both accounts have access. you can create it a team in your profile
yeah sounds good
read #site-status and #announcements
temporarily try using a VPN
btw which free ones do u recommend? i tried a few but some r slow and some not free
i don't recommend any (personally)
hmm can you suggest then?
anyone have any suggestion why i cant vote and why i got blocked?
Read the latest message and the linked messages in #announcements in their entirity.
it says it'll be back in 10-15 minutes
3 days ago?
about the ddos attack, if i got banned or block even tho idek why, is it related to that?
have you tried to refresh page?
since i just vote for the first
refresh, change browser ect
If youre getting the blocked message its due to the ddos, yes. as the message explains
"Some people will also get blocked as we opportunistically have to block IP addresses and ranges to mitigate these attacks. The site will automatically unblock when the attacks stop."
Hi, I help a user who was banned here with their bot, and they want me to submit it - would that be okay, or would that be considered ban evading?
We ban users that submit banned users bots
they need to appeal and have it accepted before their bot can be submitted
-appeal
If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).
Here's more resources to read through regarding appeals: Ban Appeals
Okay thank you
Hows the vote rollback going?
windscribe good tbh
no updates on that, just keep an eye out in #site-status and #announcements
what mean
@shell inlet or any other support?
Youll have to delete it on the other account and resubmit it on this one.
@zinc oracle I dont need to change account
@zinc oracle can you just check if i submited it please "j.duoo" is the discord username and bot name is "Meeko.ai"
easiest fix is to use a VPN
It's not working
Question
Have you checked #announcements and #site-status yet, welp you should if you haven’t
No I didn't I just joined this server to solve this
I guess that is the reason
Ohhh
<@&817055174613794826> 🙏🏻
Thank you very much, fill fix that asap
No problem, good luck
I cant really check properly without more information, it'll probably be easier to check yourself by logging into top.gg on the account that submitted and checking the bot page. https://top.gg/user/me
you should read those
So it should be listed there even If its not approved? What more info do you need?
Help me why when I try to create a server it's infinity loading olso when I click add to server the first time it takes me back to editing my server
How long does it take for the Role Rewards roles to update?
I updated many role names and they're still on the old ones
if i think the reason my bot got declined isnt true should i resubmit with more info? or is there something else i could do
You can write a private message to the person who checked your bot and explain it to them
He should rather guide you on what you should do
alrightt thanks
How come I cant change my team description?
Hey, can you wait a bit then try with another browser later
I have multiple of the same announcement in my bots update section and I can't delete them
try clearing cache
just did that but the delete button still does nothing
even tried different browser same result
there are like 10 of the same post 😅
if you clicked delete then wait up to an hour
i think it's to do with caching
yeah it is, just wait an hour
So I have to delete all 10 posts one by one with an hour wait?
Well if it works it works
if i edit my bot but he is not being approved yet will make me wait another 1 or 2 weaks?
no
ok thx.
have a quick question, on my bot review, it says it was denied because the main feature doesnt work, i just made it join a new server to try out, and everything is working just fine.
dm the reviewer who reviewed it
ok ty
I sent you a friend request, to send message or if you can message me first. It was you the one that review it, Thank you
you can dm me
i get deny by Clyde bot
-dm
Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.
If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!
oh
Anyone?
Hello...
I found exposed this "acess blocked off me" after declined saw logs see?
?
give me sec
it works both ways
Ok alr..
i have a question
https://top.gg/bot/479688142908162059
This one?
no
Which one then?
Help with ban appeal please
@cyan palm if i made a dashboard for a discord bot and it has a vote button does it have to be for top.gg only or it can be for any botlist
no
Simplifying top.gg webhooks for all users, allowing non-developers and developers to use webhooks for their bot and server without confusing configuration.
i think that account is a alt
ik
Not getting a response from them
you going have to wait
How long is the wait
are you banned on another account?
Wtf
It said I had to verify my email even though I was logged in when trying to add bots, couldn’t figure it out so I tried to delete my acc and make a new one it’s still being processed
a ban appeal and a deleted account are two different things
So what do I do
Do u know how much longer till we can get unblocked, cause there is no news till now?
@gloomy shell
I do not know
Which did you do? Did you get banned or did you delete your own account?
Is the attacks still going on rn since few days ago?
Deleted it bc it would nt let me verify email
Okay, so, you have to wait 7 days after requesting deletion, and then you can log back in again.
However, Top.gg has nothing to do with email verification, only discord
So you need to verify your email with discord to be able to invite bots
😔
Okay, one question how long sucessfully in ticket?
What do you mean by ticket
I already did ticket
What do you mean by "ticket" ?
Yeah
I cant help you if you dont explain what you mean
hello, I tried voting Dank Memer on Top.gg but I got blocked for some reason. I don't even use VPN or such
I already had this issue since 2 days ago 😭
so it's the website issue?
Same thing with me
People says change vpn
Someone did change to UK it works
I had 15$ credits from last month's votes that I didnt claim yet, and now I'm checking the claim button isnt there?
did we had cov about this earlier
@acoustic flame
we did, it was about 4 days ago... looking to see if there were any updates since the site is working fine now
not really
Site isn’t fully stable completely
I see
They're going to revert the vote counts to how they were before the ddos happened eventually right? Just looking to confirm from the team (or if they mentioned it previously) directly 😛
@gloomy shell
Yes, the goal is to restore, as is stated in #announcements
Awesome, thanks a lot :D
may i ask you a question
have you read #site-status and #announcements yet?
it can be for any botlist, we are not against that
You should
speaking of that
@cyan palm can we use top.gg api to vote the bot by the dashboard?
just stuck here
@cyan palm can help ?
@small lantern bot is down




