#support

1 messages · Page 70 of 1

hollow gust
#

Where I can find this bot

gloomy shell
#

We monitor what is written in our Bot Guidelines. If its something outside of the scope of our guidelines or not directly enforceable, then there isn't anything we can directly do.

However, if you feel concerned about this, I would recommend reaching out to Discord support to report the bot in question. Discord has more strict rules and better capabilities to enforce than Top.gg does.

If you want my opinion, I would report to Discord. To me, this does sound like an abuse of power on the behalf of the developer. However, Top.gg as a company can only enforce our guidelines and only have so much capability to enforce that.

#

That situtation does sound frustrating so I definitely would encourage you to reach out to Discord support and I apologize that there isn't really anything else that we can do for you.

sturdy swan
timid epoch
#

I've submitted a bot called Candy Bot, but it's displaying the old name SR×Gaurdian on your website. Could you please fix it?
1120526687373889536

#

Oh, wait! The site has been updated after I revised my description. I realize I should have waited. Sorry for the interruption, guys.

cunning meadow
#

Sadly not, I tried it as you suggested me to but that didn't solve anything. Don't know what the issue is. Guess someone gotta check it out

civic linden
#

Top.gg website not showing my bot pfp what should i do?

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

fathom snow
#

Oh ok

waxen marsh
#

how much does it take for review
bot submitted 8 days ago

light rain
#

Best is To find a dev or develop It Your self like I do

crisp goblet
#

Could you look dm?

kindred eagle
urban bloom
#

I got error 504

hexed cedar
#

Problem again?

lone ether
#

site seems to be working guys btw

heady estuary
#

Top.gg is currently broken for me.

it's telling me that i have ad blocker enabled even tough i don't.

  • neither of the buttons work.
lone ether
lone ether
heady estuary
lone ether
heady estuary
cunning meadow
heady estuary
#

@lone ether log out button is broken.

cunning meadow
#

Well considering how crap the new message requests are with the new UI

daring monolith
#

site is broken

runic kite
#

yep

#

site giving me 504 gateway timeout

cunning meadow
#

Most of em won't even find me in there

runic kite
#

rip

lone ether
lone ether
#

give me a sec

#

hmm ill report site is down

heady estuary
lone ether
#

yeah give it a couple of mins

#

hopefully i get a reply soon abt it

bronze moon
#

its def a site issue bc im getting a disable adblock popup (i have top.gg as an exception so ads on it are never blocked) which is also leading to 504 error for me

sturdy swan
#

under ddos

#

most likely

lone ether
#

again 😔

bronze moon
#

fun.

lone ether
#

site is down, been reported internally

please be patient

sturdy swan
#

guys

#

i think the site is down

#

idk tho

novel crag
#

Yes

#

Api is down as well

viral holly
#

There you go website down again

novel crag
#

Bro learn to read he legit said it above

#

😭

sturdy swan
#

average discord user

novel crag
#

Why can't I reply to the message bro

sturdy swan
#

L

lean flare
#

damn'

novel crag
#

site is down, been reported internally

please be patient

desert charm
#

Hello

sturdy swan
#

how is the blog up

#

but not main site

opal summit
#

error in voting

lone ether
#

site is down, been reported internally

please be patient

novel crag
opal summit
#

oki

sturdy swan
novel crag
#

Lmao

analog coyote
#

top.gg have uptime of more than 0.0001μs challenge

lone ether
#

there was no recent update 🙂

vital totem
sturdy swan
#

Site seems to be down again?

sturdy swan
steep kestrel
vital totem
#

yeah it is down again Bruh_2

sturdy swan
#

wow

#

we didnt know

lone ether
#

please take your sarcasm to #general so messages don't get cramped

tame seal
steep kestrel
lone ether
#

site is down, been reported internally

please be patient!!

tame seal
#

bruhhh, i like Check my bot :/

lofty dove
#

It keeps saying shit about the ad blocker again.

lone ether
#

the site is down

fair chasm
shy pasture
#

same here. thought I was softlocked or something

#

kinda comforting its not just me though

sturdy swan
#

mate what the heck do you need me to disable

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5th time the previous week and this week

#

:o

lone ether
#

the site is down

sturdy swan
#

im gonna loose my votes

#

i need votes to get bot rewards 😭

shy pasture
#

even if you manage to get to the vote button it still doesnt work so dont fret about disabling stuff

frosty kite
#

the ad is literally here

#

it is even a fresh installation of edge

lone ether
#

thats probably showing up bc site is still down

frosty kite
#

i used to get it regularly too but refresh would fix it

#

anyways we waiting

desert charm
#

I don't even have an adblocker

fading radish
#

Yea I am having the same issue too

shy pasture
#

if someone feels like a good samaritan ping me if it comes back

broken lodge
sturdy swan
#

Have this issue been addressed already? Is there a reason why the website is down this frequently?

stiff fiber
#

maybe a bug on their side which they still have to analyze but idk

stiff fiber
night mica
#

its site down again?

stiff fiber
#

oui

elder brook
#

man always popping this disable

stiff fiber
#

it's a server error not a timeout we're getting

#

plus cloudflare should protect from ddos attacks

#

maybe some user found out a way to break the server with weird requests or whatevs

lone ether
#

no eta on update but someone is looking into it afaik

river moss
#

Site Down again 😶

dawn basalt
icy heron
#

Yes. Site is down.

#

All we gotta do is wait.

sturdy swan
lone ether
dawn basalt
sturdy swan
#

id like to speak to engineer, anyone here bans me before i message him, i hold the site for a week

dawn basalt
stiff fiber
#

tf

sturdy swan
#

shits easily knockable

#

im willing to help him fix it

#

its kind of embarassing ngl

stiff fiber
#

what kind of attack is this

sturdy swan
#

Captcha Bypass

stiff fiber
#

no way it was actually a ddos

#

aight i take it back

sturdy swan
#

pushing 900GBPS of requests per second

stiff fiber
#

damnn

buoyant wagon
#

damn, I was wondering why it wasn't working for me

stiff fiber
sturdy swan
#

why the fuck would a botnet be open source

stiff fiber
#

Oh I meant the project not the network itself

#

Cryengine sounds like it would be open source

sturdy swan
hexed bobcat
sturdy swan
#

im holding for 24 hr

hexed bobcat
#

got a 500 error before, now there is 503 error

lone ether
#

site is still down

#

please be patient

sturdy swan
#

what if he wasnt kidding

#

what if he actually holds it for a week

hexed bobcat
#

yesterday it worked for some reason

lone ether
#

doubt he can

buoyant wagon
lone ether
sturdy swan
stiff fiber
#

yee

#

oh u did kick him

#

now he's gonna try to ddos it for a week

lone ether
#

doubt he can

stiff fiber
#

yeah I agree

light rain
sly solstice
#

It was just named after it

stiff fiber
#

yeah xd

#

I guess its his own tool then

lone ether
#

site should be back up soon

lusty ridge
#

Side down?

lone ether
#

yes

stiff fiber
#

I wonder why this guy has the money to buy a zombie network with the power to send 900GB per second

light rain
stiff fiber
#

idk, maybe you know youtubers like ntts that expose badly programmed bots n stuff

#

perhaps he wanted to do the same but with discord websites and got the idea out of those videos or sum

stoic socket
#

¯_(ツ)_/¯

fathom snow
plucky trench
#

just worked for me

viral pier
#

Kept asking if ads disabled and then error over n over

stiff fiber
#

page is still down for me

fathom snow
stiff fiber
#

oh nevermind

viral pier
#

Yea it worked for a min then went instantly down

stiff fiber
#

tested on different device and it worked

#

check if yall can clear browser cache

viral pier
#

Idk how to do that on ios 💀

stiff fiber
#

nevermind clearing cookies n browser cache didnt fix it

viral pier
#

Lets wait another 2h

shy pasture
#

i still cant log in

#

🧐

stiff fiber
#

good idea

viral pier
#

This site been way too unstable past months

stiff fiber
#

test it on other devices tho

#

maybe its just for devices that were on there recently

patent berry
viral pier
#

Dank needs to go on new voting site 🥶

stiff fiber
#

oh

#

clearing cookies worked for me now

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the search is super slow though

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not just slow KEKW

trim kayak
stiff fiber
#

its down again

trim kayak
#

damn

steep kestrel
#

it hasnt gone back up for me at all :/

stiff fiber
#

ohhh now its back again for me

#

somewhat...

steep kestrel
#

no just seems to show clouflare's preview thingy

stiff fiber
wintry oriole
#

"waah waah, they didnt approve my bot, im gonna throw a tantrum" kekeke

stiff fiber
steep kestrel
stiff fiber
#

ddoser is prolly lurking the chat with an alt account

ashen jay
#

When my bot is accepted

#

I have been waiting since the last day

still snow
#

Why is this site always down

unkempt briar
wild stoneBOT
#

topgg We are presently encountering a service disruption.
For additional details, kindly refer to the #site-status channel.

To receive notifications regarding future incidents or updates, you may assign the "Site Status" role to yourself by going here: id:customize.

red violet
#

Voting still not working for me

nova bluff
#

Hey toppgg

#

Its not new month and mine votes are reset alredy

tame trail
#

why my bot votes has been deleted ?

#

its 11th

light rain
velvet eagle
silver belfry
#

@light rain

silver belfry
#

Help

#

I think I m banned

tame trail
silver belfry
stoic socket
#

What page are you trying to access

silver belfry
#

Trying to vote myuu

#

Pls help anyone

#

@zinc oracle

#

Pls help sir

zinc oracle
#

Site engineers are aware of the issue

silver belfry
#

Still not fixed

#

I think I saw a ss

light rain
silver belfry
#

U know me?

#

I was joined for voting issue

#

A month ago

#

Ig

karmic kite
#

Why is this coming?

silver belfry
#

Same here

silver belfry
karmic kite
#

oh ic thanks dude

silver belfry
#

Np

light rain
lofty matrix
#

It says I got blocked

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But i didn’t do anything

floral pagoda
#

Hey! Did you perhaps try to refresh the page too often?

unreal vortex
#

Hi, the bot status says it's normal now. But it won't work for me no matter what i do

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I have tried 3 different browsers, switching wifi, incognito

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Nothing worked

primal garden
#

Someone help this is happening continuously I have tried everything but nothing is working

floral pagoda
#

Give it a few minutes and then refresh again

primal garden
primal garden
lone ether
#

5 mins should work

primal garden
unreal vortex
floral pagoda
#

I’ve forwarded this, we can just wait! 😄

unreal vortex
#

Okk ty~

sturdy swan
tulip star
tulip star
sturdy swan
#

Tried whole day

primal garden
austere radish
#

I am still blocked

cold shard
#

Sorry to disturb you guys
But i used multiple websites
Trying for 6 hours
Refreshing and stuff
Looks like i am blocked
Can you help?

austere radish
#

Same thing here

steep kestrel
#

Best thing to try is clearing your cache

soft star
#

Be Patient

floral pagoda
#

We already got someone working on it

cold shard
#

Yea cleared my caches too
Same result but alr no prbs waiting

austere radish
cunning meadow
austere radish
#

Waht

soft star
#

and had your bot been approved to toggg

cunning meadow
cunning meadow
soft star
floral pagoda
#

I am all ears, what's the issue?

cunning meadow
soft star
#

My phone lag the fuck out

cunning meadow
#

can I just ss it and send, hold on

cunning meadow
#

I think I've bothered 3 people with it already xD

floral pagoda
#

I can't really do something about the search listing/index

cunning meadow
#

I did everything I possibly could, and nothing helped

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it's like the website is completely ignoring the server regardless of the tag

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even in the show more list, it's just not there. Servers with 100 or even 50 members are listed but mine isn't

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Also, I just scrolled ALL THE WAY to the BOTTOM of the listing & ironically my server is placed there. Like legit at the rock bottom. Why's that ASC_sad_gif https://prnt.sc/SGc807rMVRbx

Lightshot

Captured with Lightshot

#

It's literally at the dead end lol & it's same for every single tag so the server's impossible to be found on the website.

cunning meadow
floral pagoda
#

How frequently do you change tags?

cunning meadow
floral pagoda
#

Well, it takes about a week until indexing is reliable

cunning meadow
floral pagoda
#

I can't do something about it, sorry

cunning meadow
#

I believe that deleting and adding it back doesn't change anything. Like, the reviews, stats etc are still the same

primal garden
#

@cold shard @austere radish I have your solution right here so I think it's either a regional problem or something idk man but anyways so it happened to me also but the solution I found is use a vpn (I used proton vpn) and then when you enter the website you have to login do that and then disconnect the vpn then you will be able to enter the website freely.

cunning meadow
#

What I think might fix the problem is somehow getting all the data of the server deleted from the website & then adding it back?

#

Like no matter how many times I delete & add it back, the reviews & rating etc is still saved. If we can somehow clear all data associated with the server, it might fix it? I mean it should. I'm unsure what's casuing it tho

#

If you're not someone who can solve it, please pass it onto someone who can. I've been using the website since a while and I can say that it's an important factor affecting the growth of the bot and the server. Without top.gg, the server's growth has slowed down significantly that's why I'm so fixated on getting this fixed

primal garden
#

Huh?...

floral pagoda
#

So that's probably something we can't do / offer you

#

If the issue still exists in a few days, feel free to report back

cunning meadow
cunning meadow
floral pagoda
#

However, your problem does not sound really urgent to me right now (Taking into account what the site is going through right now)

cunning meadow
#

That's true, but from my perspective I've it marked as the top priority but again it's because the rest tasks in my to do list are rather unimportant

lone ether
#

Can confirm zeksy has been having this issue for a while but you should probably wait till the site is stable before reporting the issue again

cunning meadow
#

I'll check back after 7 days then

lone ether
#

You'll get a notif on the server when everything's stable, that should be a good time to come worryfingerguns

floral pagoda
#

What I can also see from the screenshot above is that all the servers have more votes than you. It's not the only indexing factor but definitely plays a role as well

fallen turtle
#

still not working . saying you are blocked

cunning meadow
floral pagoda
cunning meadow
fallen turtle
#

still not working

#

what to do ???

cunning meadow
#

Like you see, most servers on top too have the tags in name

floral pagoda
neat dune
#

Hi I have a question related to the vote reset. Will this month votes come back or just start again from now?

floral pagoda
floral pagoda
cunning meadow
#

and we have those too

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Again, JJK is just an example tag I used to break down this situation. No matter whatever tag you look up: gaming, social, anime, fun ANYTHING, the server is listed on the last rank and is nowhere to be found

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JJK explains it better because there's like only 190 servers listed on it so scrolling and finding ranks is easy

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But you can scroll any tag the server has and you won't find it

wintry oriole
#

what happens if our bot says 0 votes and people are voting and then the backup is restored over the votes are the totals merged?

#

or overwritten?

neat dune
#

good point

neat dune
wintry oriole
#

yeah it doesn't

eternal dust
wintry oriole
#

no it doesn't

eternal dust
wintry oriole
#

it doesn't say if the backup will merge or overwrite

neat dune
#

they just said "restoring"..

wintry oriole
#

I'm assuming it's an overwrite and if so I won't lose many votes anyway

#

just means my users can technically vote 3x or 4x today depending on when the restore is

jagged stratus
#

Can anyone help me

wintry oriole
knotty wharf
#

hi, i was voting as usual. but today while voting this page popped up. i thought it was site problem. after 12h when i logged again, this page showed up again

jagged stratus
#

I got blocked in top.gg I didnt do anything

neat dune
wintry oriole
#

sounds like a problem they need to fix with the caching

knotty wharf
jagged stratus
#

Same thing happened to me as kiwi

wintry oriole
# neat dune common issue, wait

I'm so tempted to tell everyone it's because of the sites they visited last night and then say nothing more, watch people go offline in a panic deleting history....

but I'm not mean

jagged stratus
#

So will it get fix by it self or do I need to do anything to solve it

random ravine
#

Why did my vote reset? I was at around 93 votes 2 days ago

#

I thought it resets each month

random ravine
waxen dune
#

so the votes which gone from my bot will be resotre right

fathom snow
#

Huh ? Why your Bot is Offline ?

sour plaza
#

All of my referrers come from an unknown URL, reason? I know it’s kind of a trifle but yeah

zinc oracle
# sour plaza All of my referrers come from an unknown URL, reason? I know it’s kind of a trif...

unknown urls are often from discord. when people click a link in a browser it'll provide what site the link was posted on, which is where the referrer information comes from
Since most discord users are using the app when they click the link we have no information about where it came from.

Sometimes someone will just copy paste the url into the browser too, which also wont provide any information

sour plaza
#

Wonder why that is cause I never posted it myself (or if it automatically gets posted here or smth)

soft star
frigid kraken
#

Will votes be restored?

blazing lily
finite ginkgo
#

why does it take so long to add my server

#

i dont know

#

if something's wrong

light trench
#

can't add my server it's just loading indefinitely

floral pagoda
#

Top.gg is not a dating & edate platform anyway wawa

indigo estuary
celest sparrow
#

Known issue, no eta

indigo estuary
#

1 year going strong

split fossil
#

How can I change the name of the BOT that I put in top.gg?

celest sparrow
#

The name in top.gg is always the same as your bot's name

split fossil
split fossil
celest sparrow
#

click on Refresh data button

#

it may take some time to update tho

split fossil
celest sparrow
lone ether
#

-refreshdata

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

lone ether
split fossil
#

I'm here:

grand prism
#

Click "view"

split fossil
#

oohh

#

Thank y'all.

noble fable
#

Good evening, I'd like to report non-constructive reviews from users creating accounts solely to give one-star ratings without providing any justification. Could you please review my request and remove such reviews? Thank you for your understanding. Regards.

lone ether
noble fable
#

I've already done that, I've been waiting for 3 days with no response 🥲

lone ether
#

try a different mod 🙂

#

sometimes they're busy

noble fable
#

I tested with the 3 online mods 🤣

lone ether
#

who?

noble fable
#

There's even one who hasn't responded to me since 2022 💀

lone ether
noble fable
lone ether
#

don't message all at once lol

#

ig you can wait up to a day for a reply now

noble fable
#

I've been waiting for 2 years 🤣

lone ether
#

if not, ping them here

#

💀

light trench
#

when will bot be online again

fleet iris
#

Where do I get ping roles?

fathom snow
cyan palm
lone ether
red violet
sturdy swan
#

why is votest reset?

lone ether
lone ether
sturdy swan
#

Lmao

#

I lost 400

#

rispect

lone ether
#

Read announcements please

sturdy swan
#

nice protection

floral pagoda
#

Votes are not reset, they are restored at some point

rich fulcrum
#

When I try to add my server this happens

sturdy swan
#

the web ain't loading for me @gloomy shell

soft star
sturdy swan
soft star
sturdy swan
#

bro what

soft star
#

the engineers?

sturdy swan
#

why the server unavailable

soft star
sturdy swan
#

how the server fuckd

static glen
#

read announcements

soft star
sturdy swan
#

ok

soft star
soft star
#

the website would be down for hours and hours on end

sturdy swan
#

Ddos attack?

soft star
glossy spindle
#

How do I login

sturdy swan
soft star
sturdy swan
#

it opened like an hour ago

#

but now its not

static glen
#

really? I thought that was still the problem thinking_zhongli

soft star
sturdy swan
#

its back

#

nvm

static glen
ashen ivy
#

it 503 again 💀

supple abyss
#

server down again

sturdy swan
#

ITS DDOS

soft star
sturdy swan
#

YES

soft star
#

503 means the server is fucked

sturdy swan
#

It happend before too

soft star
#

504 is servers is down

sturdy swan
#

yes so ddos fucked him

soft star
modern pewter
# sturdy swan ITS DDOS

didn't you just come here to ask what the issue is, now all of a sudden you know the exact cause? noway

soft star
soft star
digital junco
crisp quiver
#

How do i solve this problem:
Im trying to vote bots on my phone and it doesn’t have any sort of ad blocker but it keeps telling me to disable ad blocker. Nothing happens when i click it’s disabled. 👀

sturdy swan
#

ok mb

soft star
digital junco
soft star
#

if you're getting 503 or 504 error code, just be Patient, i already alerted someone about it, no need whole chaos about it topggThumbsUp

sturdy swan
#

x

soft star
#

no eta

sturdy swan
#

bruh

gloomy shell
#

Were looking into this issue now, thank you!

soft star
ashen ivy
untold bear
#

Wth we can't vote

#

It's happening daily

sturdy swan
soft star
sturdy swan
#

Ok thx,

#

I was confused for a second on why it wouldn't lemme open the site

copper ether
gloomy shell
#

Should be good now!

drifting zephyr
#

Can i ask why i get this?

soft star
#

wait

#

wifi cut out

soft star
gloomy shell
#

Works for me now nod

soft star
#

lmao

gloomy shell
#

We're still looking into the blocked messages but the site should be up

soft star
#

it hates me rn

drifting zephyr
drifting zephyr
gloomy shell
#

You can try using a different browser or device for now nod

drifting zephyr
gloomy shell
#

It should fix itself on your main browser eventually / soon

drifting zephyr
#

Ohh i see, tysm for your help

tall cloud
#

Im also dealing with the same issue

drifting zephyr
lofty matrix
#

can someone help I am blocked for no reason

neon relic
digital wave
#

Same

shell grove
#

Why always CAPTCHA?? It's too annoying! Why you need it when you have cloudflare 😪

leaden ridge
#

Same

high zealot
#

I was fine but my friend got it too
Her discord id 952600422990901308

honest stream
#

how to resolve this?

shell inlet
#

hey is this issue still going on for you all @lofty matrix @neon relic @high zealot @honest stream ?

#

its working fine on my end now.

sturdy swan
#

It's fixed for me

shell inlet
#

pls @ me in 20 mins again if you get the same errors

quartz bobcat
analog canopy
#

How to fix this?

neon relic
high zealot
shell inlet
shell inlet
quartz bobcat
shell inlet
#

if it still doesn't work after clearing web cache ping me and ill let the team know

#

because it worked for me after clearing cache

gloomy shell
#

We're looking into the blocked messages, if people can provide their ray ids that would help! I can pass them along to our engineers

leaden ridge
#

Still same after clear cache
Cloudflare 844253629bf43561

neon relic
quartz bobcat
shell inlet
#

844250b969af6cf8

neon relic
#

Cloudflare Ray ID: 84423ac4b91c4ab5

high zealot
#

her id

gloomy shell
#

8442561ab841a057

dull meadow
#

Cloudflare Ray ID: 8442552effd74baa

analog canopy
#

Id:844258687a054e9b

dull saddle
#

Still blocked after clearing cache
Cloudflare Ray ID: 8442579b6fa2a071

keen crater
#

Cloudflare Ray ID: 84425e19e82d68e3
please unblock

gloomy shell
#

I'm passing all these along to our engineers, thank you guys!

#

@keen crater @dull saddle @analog canopy @dull meadow @high zealot @neon relic could you tell me what country you are from?

gloomy shell
#

I wonder if you all are

soft star
gloomy shell
#

Letting them know!

stable cypress
#

same here... Cloudflare Ray ID: 844265333bbc3e00
i believe it is our internet provider that has been blocked. probably
kindly unblock

quartz bobcat
#

Cloudflare Ray ID: 844250b969af6cf8
Indonesia

soft star
high zealot
#

seems its for indonesia intentionaly

stable cypress
gloomy shell
#

Definitely the issue then lmao if you're all from there. I've let our engineer know and he's looking into it

#

Can you guys clear cache and try again? He just implemented a fix

stable cypress
#

naah yesterday my internet cuts off and i had to use cellular phone to connect. it was succesfull and smooth

gloomy shell
#

@quartz bobcat @high zealot @dull saddle @dull meadow work now?

analog canopy
#

I'm from Bangladesh

quartz bobcat
#

Thanks all staff

stable cypress
#

hey.. it works

#

thank you

gloomy shell
analog canopy
#

It's working thanks

gloomy shell
#

Awesome!

#

Should be good then!

dull saddle
high zealot
gloomy shell
#

You're welcome mimu_love_heart

neon relic
#

mine still loading KEKW

acoustic flame
#

The outage was quite unfortunate, looks like my 15$ vote credit that i was planning to claim got lost as well D:

acoustic flame
soft star
acoustic flame
#

Ah that's great news! Thanks for letting me know 🙂

soft star
#

your weclome

#

welcome*

fringe sierra
#

Why is it taking soo long too bring top.gg back

digital wave
#

Clearing cookies worked ty

keen crater
#

it's working now, thank you 🩷

#

i got blocked from other website too recently,
so it's become quite common 😅

robust kestrel
#

website broken again.....

sturdy swan
#

great fix guys

#

very good devs yes

novel crag
#

Fr bro

#

Paying this dude so much money for shit code and hosting

sturdy swan
#

this dude

#

legit said

novel crag
#

Like 200k or sum a mod said

sturdy swan
#

"sites shouldnt get downed by a ddos"

#

yet

#

theyre STILL going down

novel crag
#

Fr

sturdy swan
#

LOL

novel crag
#

@gloomy shell fix your shit

sturdy swan
#

ironic

keen geyser
sturdy swan
#

i did

#

they got downed YET again

novel crag
#

L4 is probably taking down a company making thousands of dollars is crazy

oak steppe
novel crag
#

We know

oak steppe
#

Hey how can I fix this error

novel crag
oak steppe
#

So how longer will it take to fix

sturdy swan
#

shit devs give this error

#

fr

novel crag
#

Took that last time

analog coyote
#

*years

novel crag
#

U right

#

Yeah?

heady verge
#

what should I do?

novel crag
#

It's bc their sites down

heady verge
#

okay

frail dawn
#

figured the site was down when I got the ad blocker message again.

torn plume
#

bro

#

what is this site

limber kernel
#

Yo site down?

torn plume
#

i need my topgg rewards which i missed till now cuz of the site down in dank memer

supple echo
#

the website loads now, but logging in is inmpossible

faint falcon
#

It works now

wintry oriole
#

sigh, again?

supple echo
teal grotto
gaunt pond
#

Mine's got blocked too. Glad I'm not alone

gritty holly
#

Website is down?

stark locust
#

Cloudflare Ray ID: 84437bd47a15be6f, pls unblock

rocky yacht
#

Wants me to login but the option to login is not there.

green mantle
#

yes I am getting about the same response.

#

I am trying to upvote for Owo, TacoShack and Tatsu bots

dull saddle
#

Can someone help im blocked again ?
Cloudflare Ray ID: 844384c16d06403b

mighty jackal
#

worry_pray happened how often these few days

#

Pray for all the voters that lost their rewards

green mantle
#

I will msg those bot developers since this is still an ongoing issue

hexed bobcat
#

is site down again? I got error code 520

novel crag
ruby parrot
#

still down

hexed bobcat
keen maple
#

The site was fine earlier today now I'm blocked for some reason ep_keks

potent rapids
#

Why did it reset the votes on 1/11

tulip star
lofty matrix
#

844396055887ba5f
Pls someone unblock me

potent rapids
#

It's on dblstatistics

tulip star
lusty ridge
#

I get only errors wile trying to reache top.gg (504 & 520)

potent rapids
#

We get almost no growth cuz of the downtime

trim dune
#

is the website down again?

tulip star
#

8443996e4d664e9c

lofty matrix
#

Can someone unblock me TvT

tulip star
#

84439512e8634ea6

lofty matrix
#

844396055887ba5f

tulip star
#

unblock pls

#

these 2

copper zealot
#

Kinda a pain but least you get what you paid for in the end.

gaunt pond
#

How long will it usually last?

#

The site's been crashing since the other day

potent rapids
#

Instead of few cents

#

This is how topgg online vs topgg offline look

copper zealot
#

i mean depends how many impressions you already got ig

potent rapids
#

App directory is so useless

copper zealot
#

we got like 500 or sum on role management s1

potent rapids
#

The tags were so expensive this week

copper zealot
#

what category is ur bot?

potent rapids
#

ticket

copper zealot
#

damn whats the usual cpm over there

potent rapids
copper zealot
#

fairs, couldnt imagine the guys on music slots lol, got some $

potent rapids
#

But I bet I won't get the compensation for vat

green mantle
potent rapids
#

Hope so

#

Cause it costs us like at least one premium member

green mantle
#

some may or some might not.. but yeah.. it's beyond the control of the bot devs

#

but the bots that I upvote on provide like 3 days grace

broken shale
#

Help with unblocking pls
Cloudflare Ray ID : 8443aca59aab4054

potent rapids
keen maple
#

Help with unblocking
Cloudflare Ray ID: 8443ae61fda168d2

rugged robin
#

Help with unblocking pls
Cloudflare Ray ID: 8443b1907aa26cf8

wise cloud
#

Help
Cloudflare Ray ID: 8443b20e4cbb919f

abstract flame
#

Hello, please help
Cloudflare Ray ID: 8443a8348a556d1b

austere radish
#

It started again

fallen depot
#

Says I must be logged in to vote but I am

austere radish
fallen depot
#

L

dull saddle
#

Same

fallen depot
#

Two days in a row

sacred mural
#

It keep saying this

lone ether
#

clear cache

sacred mural
ashen ivy
#

it 503 again angeryBOYE

lone ether
#

when did it start?

#

I'll report it internally

idle stratus
#

Help with unblocking pls
Cloudflare Ray ID: 8443c40619dd723e

sacred mural
lone ether
#

ok guys please be patient ill let them know now

sacred mural
ashen ivy
#

🫡

dull saddle
#

Clear cache, still blocked again
Cloudflare Ray ID: 8443c577cc5e44ad

lone ether
heady sluice
lone ether
#

ur not logged in

limber kernel
lone ether
vagrant crow
#

I dont do anything and got blocked otep1a_happycry

noble fable
candid tusk
#

Trying to add the bot it won't work is it still down by chance?

lone ether
#

yes

candid tusk
#

My bad.

tulip star
high zealot
#

I could vote for waifu game bot a few minutes ago, it was normal

but when I vote for mudae this time why I get blocked?

it's so SUS ,it was normal afew minutes ago . . . .

midnight saffron
#

Hello why i cant vote bot in top.gg?

midnight saffron
rocky yacht
grave crown
#

What happened? I didn't do anything and got blocked. Even though I just left to sleep 🤔

candid tusk
#

@grave crown @rocky yacht^

half canyon
#

Yet again top gg is down host error

wild stoneBOT
#

topgg We are presently encountering a service disruption.
For additional details, kindly refer to the #site-status channel.

To receive notifications regarding future incidents or updates, you may assign the "Site Status" role to yourself by going here: id:customize.

lone anvil
#

This includes the "Sorry, you have been blocked" error
The engineers have been notified and are actively working on it!

potent elbow
#

bro why does this keep happening

#

im missing too many karuta votestopggSob

compact bough
#

I’m trying to vote for PokeTwo but it keeps saying I need to disable an ad blocker? I literally do not have any ad blockers on my phone so I am really confused by this and when I pressed “diabled” button it just get stuck on a loading screen.

sturdy swan
#

fr

steep kestrel
#

The site is literally under ddos its breaking most of the site constantly

sturdy swan
#

same

mighty heart
#

is this site down again kuromi_oyes

mental egret
#

yes

drifting marsh
#

moment

lone ether
drifting marsh
slow coral
#

how much time takes to approve the bot?

soft star
slow coral
soft star
#

your welcome

tardy roost
#

its down again? #site-status it said wait 10 -15 min but i've waiting about 1h there still cant vote yet

stoic socket
#

what issue do you get

tardy roost
#

this one

stoic socket
#

the 10-15 min thing is different

soft star
stoic socket
#

you've been temp blocked

#

but the site is not down, just wait the block out [no time limit]

celest sparrow
#

use a vpn

tardy roost
stoic socket
#

Cloudflare blocked?

Either try another network (change from wifi to mobile hotspot etc), use a VPN or wait the block out.

Site down?

Wait 10-15 minutes, as per #site-status - it should recover, just be patient

Can't vote?

Try clearing cache - this is likely because of the cache issues mentioned in #announcements message

Why were my votes reset?

This is also due to the issues listed in #announcements message

#

saves copypaste / repeated answers 👍

cinder stratus
#

I see that you are currently quite busy working on the website, so take your time getting back to me. I'm fairly new and had been voting for Peekyboo (https://top.gg/servers/498193128810086401/vote) most every day last month, and it always said "thanks for voting" but when I tried to find my stats at Peekyboo, they were not there. The admin said neither of their bots showed my voting activity. Since I had also noticed that top.gg would let me votefor Peekyboo two times in a row without making me waiting for 12 hours (and saying "thanks for voting" ) I suspected something was not working right. Thus I decided to delete my login at top.gg with the hopes of re-creating and that maybe that time it would correctly link to my Discord account to top.gg. However, for the past few days all it says is "Your account is scheduled for deletion and cannot be accessed at this time. If you believe something should be here, contact us through our discord or at support@top.gg". I decided to contact you via your discord, and that is when I realized I did not yet join your Discord, so I joined just now. Perhaps that is why my votes at top.gg were not registering before? Can you cancel my request to delete my login/profile at top.gg please? And, make sure that everything is "linked properly" to Discord or inform me of more steps I need to take. Thank you so much for any help you can give me, and may you have a great year. 🌄

stoic socket
#

its not possible to cancel deletion requests, you have to wait it out (after 7 days afaik) and then you can login again

winter sluice
#

so like it says i ahve to be logged in to vote even tho i logged in like 20 times since i got the message, ifk if this is just me but i jst wanna vote for dank memer. 😭

cinder stratus
#

OK @stoic socket thank you very much for the information.

winter sluice
stoic socket
#

that basically clears any dead login sessions and should fix any login cache issues

winter sluice
stoic socket
#

hm weird

#

could you try a different web browser

winter sluice
#

didnt work

#

idk why it used to wrok for the past 2 moths

stoic socket
#

this is because of the issues in announcements

winter sluice
#

oh ok

stoic socket
#

they made changes over the last few days to adjust caching to help mitigate ddos attack damage

full orbit
#

@cyan palm A few days ago, you locked a server I had added for "depict[ing] suggestive NSFW content onto the site," and I'm wondering if you could clarify for me what exactly the issue is so that I can make the appropriate change(s) necessary to have the server unlocked

winter sluice
stoic socket
#

cc @desert thicket since im not sure how to assist further smide

stoic socket
#

cc means copying into the conversation

sturdy swan
#

Hello, I wanted to ask why my bid limit is "exhausted" and when will it be available again?

cedar verge
#

How to fix site top.gg have been blocked pls

cedar verge
#

tysm

sterile bramble
#

Need help, i cant access top gg.

modern karma
#

Tried changing network or use vpn or remove cache from the bot, but im still blocked, when do u think ill get unblocked? Im from asia country regions.

languid pawn
#

hello how i can edit the picture from my bot at the website

cyan palm
cyan palm
#

make sure you change the bot’s avatar and not the application’s

languid pawn
#

i have change by bot

lime idol
#

So i still got blocked to access top gg, all i can do just wait?

languid pawn
#

and at the website its not profile image

lime idol
#

I did

#

That kinda suck rip monhtly topggFacepalm

soft star
languid pawn
stoic socket
#

If the website goes down, it should come back up within 10-15 minutes. We won't be posting further status updates unless a downtime is significantly longer.

gritty holly
#

Sitwe is down right?

stoic socket
#

literally read one message up

lone ether
wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

languid pawn
lone ether
#

did you follow the steps properly

#

did you do the 2nd bullet point

languid pawn
#

now he has change it

lone ether
languid pawn
#

i dont edit anything i think he need time to refresh

sturdy swan
#

I can't access the site

#

Loading

lone ether
sturdy swan
#

Ok

random canyon
#

Why i cant vote

stoic socket
lone ether
sturdy swan
#

no

#

❤️

#

fuck you

lone ether
sturdy swan
#

no

#

fuck you

lone ether
#

🤨

soft star
sturdy swan
#

no

#

fuck you

soft star
#

ayo

sturdy swan
#

ill touch you

soft star
cyan palm
#

-m 1178516814188253296

wild stoneBOT
#

upvote pvtl#0 was successfully muted

odd shell
#

hii, i have question.

soft star
lone ether
#

if its related to current site issues

odd shell
#

When i change my bot profile, the top.gg profile changes to the first letter of my bot.

lone ether
#

-refreshdata

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

odd shell
lone ether
#

epic

soft star
#

pog

odd shell
#

ooo ty

lone ether
#

follow the steps in the embed

cyan palm
lone ether
#

yea

#

when its avatar-less

#

shows first letter of bot name

odd shell
#

mine turns into avatar-less after i changed my bot pfp for halloween/christmas pfp soo

lone ether
#

yea u have to refresh it manually on the site

odd shell
#

perfect

#

will wait for top.gg to back up while i work on my server blobthumbsup

#

cyaa

frozen fossil
lone ether
#

-refreshdata

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

frozen fossil
#

My site blocked

#

Cant vote

soft star
lone ether
#

we should have one of those sticky messages bots here

frozen fossil
#

Create support ticket acc?

lone ether
#

no

#

you have to wait

gritty holly
#

Bro i gtb to sleep when will this site come on?

frozen fossil
odd shell
#

So if top.gg site has issues doesnt it affect the top.gg bot too?

lone ether
#

wait 15m before the site is back up

frozen fossil
#

It's been 1 day since I couldn't open the voting website

lone ether
lone ether
frozen fossil
#

My vote will go back to the beginning again

frozen fossil
lone ether
#

-cacheclear

wild stoneBOT
#

topgg How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
topggDotRed Instructions on Microsoft Edge
topggDotRed Instructions on Google Chrome
topggDotRed Instructions on Mozilla Firefox
topggDotRed Instructions on Safari on iOS or Safari on MacOS
topggDotRed Instructions on Opera
topggDotRed Instructions on Brave

topgg_ico_bulb If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

muted flare
#

Again the same issue

opal terrace
#

still not fixed?

soft star
frozen fossil
lone ether
#

just browsing data

#

and cookies mb i need sleep

frozen fossil
#

Already clear

muted flare
#

In 5 minutes it'll be past 15 minutes

frozen fossil
#

Hmm okie

lone ether
#

try logging out and logging back in

#

unless the site is down again then you'll have to try again later

opal terrace
frozen fossil
#

Yeah sme

lone ether
#

if the site is down for longer, someone will report it internally dont worry

frozen fossil
#

I hope it gets fixed quickly

gritty holly
#

I've been waiting for 40 minutes now

lone ether
#

engineers are doing their best

#

stay patient

frozen fossil
gritty holly
#

👨‍🦯

lone ether
#

ste seems to be up for me

#

yall try again

gloomy shell
#

If you're getting the blocked message there isn't anything you can do

icy escarp
#

👋

muted flare
#

I'm getting disable ad

lone ether
#

change browser

muted flare
#

Alright

#

Well it worked thanks

gritty holly
#

I've been refreshing the page again and again nothing happening

noble timber
craggy glacier
#

i cant vote also it says to login but i cant

gritty holly
noble timber
#

Hi I’ve been having this issue and my friend as well. I’m logged in and have refreshed page multiple times but it keeps saying this.

solar cape
noble timber
#

Aight cool so not just me

gritty holly
noble timber
#

No its not

gritty holly
#

It's been 50 minutes for me I've had enough i am going to sleep

#

😔

noble timber
#

Ah I’m fine with waiting, I know it’ll be back up, just wanted to check out if there was an issue.

opal terrace
#

it wont be up for me since i still got blocked

cyan palm
opal terrace
#

thanks for the response tho

cyan palm