#support
1 messages · Page 70 of 1
We monitor what is written in our Bot Guidelines. If its something outside of the scope of our guidelines or not directly enforceable, then there isn't anything we can directly do.
However, if you feel concerned about this, I would recommend reaching out to Discord support to report the bot in question. Discord has more strict rules and better capabilities to enforce than Top.gg does.
If you want my opinion, I would report to Discord. To me, this does sound like an abuse of power on the behalf of the developer. However, Top.gg as a company can only enforce our guidelines and only have so much capability to enforce that.
That situtation does sound frustrating so I definitely would encourage you to reach out to Discord support and I apologize that there isn't really anything else that we can do for you.
I appreciate your answer and explanation. Thanks
I've submitted a bot called Candy Bot, but it's displaying the old name SR×Gaurdian on your website. Could you please fix it?
1120526687373889536
Oh, wait! The site has been updated after I revised my description. I realize I should have waited. Sorry for the interruption, guys.

Sadly not, I tried it as you suggested me to but that didn't solve anything. Don't know what the issue is. Guess someone gotta check it out
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
Oh ok
how much does it take for review
bot submitted 8 days ago
Best is To find a dev or develop It Your self like I do
Hey
Could you look dm?
error
I got error 504
Problem again?
you have to go on the site and check for yourself 🙂 read the embed
site seems to be working guys btw
Top.gg is currently broken for me.
it's telling me that i have ad blocker enabled even tough i don't.
- neither of the buttons work.
up to 2 weeks
try clearing cache or changing browser
Those two unfortunately failed.
- I've tried almost everything
dm a mod about it
tried logging out and logging back in?
Gonna test that out
Alright who do I pick 
@lone ether log out button is broken.
Well considering how crap the new message requests are with the new UI
site is broken
Most of em won't even find me in there
i'd dm an online mod atm - try woo
not broken
give me a sec
hmm ill report site is down
Guessing the entire site went offline
its def a site issue bc im getting a disable adblock popup (i have top.gg as an exception so ads on it are never blocked) which is also leading to 504 error for me
again 😔
fun.
site is down, been reported internally
please be patient
There you go website down again
Why can't I reply to the message bro
L
damn'
site is down, been reported internally
please be patient
Hello
error in voting
site is down, been reported internally
please be patient
Different server possibly
oki
I call bs 
Lmao
there was no recent update 🙂


Site seems to be down again?
no, really?
impossible
yeah it is down again 
yes sir
been down for like 50 mins now
site is down, been reported internally
please be patient!!
bruhhh, i like Check my bot :/
It keeps saying shit about the ad blocker again.
the site is down
Same here
same here. thought I was softlocked or something
kinda comforting its not just me though
mate what the heck do you need me to disable
5th time the previous week and this week
:o
the site is down
even if you manage to get to the vote button it still doesnt work so dont fret about disabling stuff
thats probably showing up bc site is still down
I don't even have an adblocker
Yea I am having the same issue too
if someone feels like a good samaritan ping me if it comes back
me too
Have this issue been addressed already? Is there a reason why the website is down this frequently?
maybe a bug on their side which they still have to analyze but idk
prolly cause the site is actually down and the page you see is a bugged cached version of the website
its site down again?
oui
man always popping this disable
Definitely DDoS attack
it's a server error not a timeout we're getting
plus cloudflare should protect from ddos attacks
maybe some user found out a way to break the server with weird requests or whatevs
no eta on update but someone is looking into it afaik
Site Down again 😶
They woke up?
apparently
Bro
id like to speak to engineer, anyone here bans me before i message him, i hold the site for a week
tf
what kind of attack is this
pushing 900GBPS of requests per second
damnn
damn, I was wondering why it wasn't working for me
is this open source?
no lmfao
why the fuck would a botnet be open source
Oh I meant the project not the network itself
Cryengine sounds like it would be open source
cryengine is the name of an old videgame engine used on one of my favorite games
got a 500 error before, now there is 503 error
yesterday it worked for some reason
doubt he can
I ship it, embrace the site in your loving arms but still leave room for jesus please

praying he doesnt
doubt he can
yeah I agree
With a game engine???
It was just named after it
site should be back up soon
Side down?
yes
thats great to hear
I wonder why this guy has the money to buy a zombie network with the power to send 900GB per second
Even if he do, its expensive af and why not other more important website
idk, maybe you know youtubers like ntts that expose badly programmed bots n stuff
perhaps he wanted to do the same but with discord websites and got the idea out of those videos or sum
¯_(ツ)_/¯
?
just worked for me
page is still down for me
me too
oh nevermind
Yea it worked for a min then went instantly down
Idk how to do that on ios 💀
nevermind clearing cookies n browser cache didnt fix it
Lets wait another 2h
good idea
This site been way too unstable past months
it is indeed
Dank needs to go on new voting site 🥶
oh
clearing cookies worked for me now
the search is super slow though
not just slow 
its down again
damn
it hasnt gone back up for me at all :/
no just seems to show clouflare's preview thingy
welp they removed the announcement in #site-status lmao
nobody really cares about some skids bluster
"waah waah, they didnt approve my bot, im gonna throw a tantrum" 
for me it keeps switching between live site and the preview thingy sometimes, but its loading for minutes rn
lmao

ddoser is prolly lurking the chat with an alt account
same
Why is this site always down
what response do you expect? 💀
We are presently encountering a service disruption.
For additional details, kindly refer to the #site-status channel.
To receive notifications regarding future incidents or updates, you may assign the "Site Status" role to yourself by going here: id:customize.
Voting still not working for me
whats gonna happen with this? coz i claimed these today morning 💀 lol
@light rain
i read it all
and the vote credits where they are ?
What page are you trying to access
Site engineers are aware of the issue
^
Why is this coming?
Same here
@karmic kite
oh ic thanks dude
Np
"reset of votes. I made a backup - but it's a massive file and restoring votes may take a while. "
Hey! Did you perhaps try to refresh the page too often?
Hi, the bot status says it's normal now. But it won't work for me no matter what i do
I have tried 3 different browsers, switching wifi, incognito
Nothing worked
Someone help this is happening continuously I have tried everything but nothing is working
Give it a few minutes and then refresh again
Gotcha 👍
Will 5 minutes do or more?
5 mins should work
Oki thanks
Didn't work :3
I’ve forwarded this, we can just wait! 😄
Okk ty~
doing it since the time I got pinged, nothing happening

Tried whole day
I waited 10 mins and tried for like 20 mins still not working...
I am still blocked
Sorry to disturb you guys
But i used multiple websites
Trying for 6 hours
Refreshing and stuff
Looks like i am blocked
Can you help?
Best thing to try is clearing your cache
Be Patient
Yea cleared my caches too
Same result but alr no prbs waiting
At least we aren't really blocked 
https://prnt.sc/wIQote4Eg9hy No idea how I ended up with this many credits but I'm not complaining
Waht
And you bot owner
and had your bot been approved to toggg
Eitherway Dominik, I'd like you to help me with a little issue :D
it got approved like 8 months ago I think
I didn’t mean call you
I am all ears, what's the issue?
It's the server not getting listed properly. Well, I was supposed to dm a mod which I did but the site was down that time
My phone lag the fuck out
can I just ss it and send, hold on
I think I've bothered 3 people with it already xD
I can't really do something about the search listing/index
can you do something to figure out why's it not listed anywhere
I did everything I possibly could, and nothing helped
it's like the website is completely ignoring the server regardless of the tag
Like you see, my bot (Zoey) pops up on #1 when I lookup this one specific tag however, server is nowhere to be seen https://prnt.sc/kvSmM0UrgaCV
even in the show more list, it's just not there. Servers with 100 or even 50 members are listed but mine isn't
Also, I just scrolled ALL THE WAY to the BOTTOM of the listing & ironically my server is placed there. Like legit at the rock bottom. Why's that
https://prnt.sc/SGc807rMVRbx
It's literally at the dead end lol & it's same for every single tag so the server's impossible to be found on the website.
Also by all the way to the bottom I mean literally the last rank possible
How frequently do you change tags?
I didn't change them in months. I deleted & added the server back 2 days ago because a helper here asked me to do so
Well, it takes about a week until indexing is reliable
I mean it was the exact same earlier too before I deleted and re-added it
I can't do something about it, sorry
I believe that deleting and adding it back doesn't change anything. Like, the reviews, stats etc are still the same
@cold shard @austere radish I have your solution right here so I think it's either a regional problem or something idk man but anyways so it happened to me also but the solution I found is use a vpn (I used proton vpn) and then when you enter the website you have to login do that and then disconnect the vpn then you will be able to enter the website freely.
What I think might fix the problem is somehow getting all the data of the server deleted from the website & then adding it back?
Like no matter how many times I delete & add it back, the reviews & rating etc is still saved. If we can somehow clear all data associated with the server, it might fix it? I mean it should. I'm unsure what's casuing it tho
If you're not someone who can solve it, please pass it onto someone who can. I've been using the website since a while and I can say that it's an important factor affecting the growth of the bot and the server. Without top.gg, the server's growth has slowed down significantly that's why I'm so fixated on getting this fixed
Huh?...
We are storing reviews for a reason
So that's probably something we can't do / offer you
If the issue still exists in a few days, feel free to report back
Well then, we should look for a different way to fix it
Mhm will surely do
However, your problem does not sound really urgent to me right now (Taking into account what the site is going through right now)
That's true, but from my perspective I've it marked as the top priority but again it's because the rest tasks in my to do list are rather unimportant
Can confirm zeksy has been having this issue for a while but you should probably wait till the site is stable before reporting the issue again
You'll get a notif on the server when everything's stable, that should be a good time to come 
What I can also see from the screenshot above is that all the servers have more votes than you. It's not the only indexing factor but definitely plays a role as well
still not working . saying you are blocked
Well they didn't, now they do as I re-added the server to the list. Earlier we had the highest votes, like literally #1 if searched with votes filter. The issue was same
Even if we put that aside, it's still odd that the server is listed on the LAST rank possible on all listings. Like even servers with 4-5 members are listed above it so there's something extraordinary for sure
- Your server name is literally
Zekcord | Gaming • Anime • Social • Fun • Chill • Active • JJK • Jujutsu Kaisen • Memes • Emojiswhich is quite long +Jujutsu Kaisenis pretty far in the middle (Tags are kind of irrelevant when searching for a server name)
I'm sure none of those are the cause of it. There are servers with longer name, and these names are also responsible for "better" join rate on different websites
The thing I am trying to say is: You are trying to get something indexed which is quite far in the middle. That's like saying you're not showing up when someone searches for "Emojis" 😅
I am also not 100% sure if you are only seeing the top tag servers when searching, I doubt that
Hi I have a question related to the vote reset. Will this month votes come back or just start again from now?
Wait, we got someone working on it
The cycle should stay the same. If you are seeing 0 votes, they might get restored during the day. We have a backup loading
Yep, I got your point. But many of the servers don't have "Jujutsu Kaisen" or any other tag in their name https://prnt.sc/QqzuQepAhVRD their names are completely unrelated
What I believe that only these website tags matter for the listing most of the time https://prnt.sc/hmYuPt-Em8vw
and we have those too
Again, JJK is just an example tag I used to break down this situation. No matter whatever tag you look up: gaming, social, anime, fun ANYTHING, the server is listed on the last rank and is nowhere to be found
JJK explains it better because there's like only 190 servers listed on it so scrolling and finding ranks is easy
But you can scroll any tag the server has and you won't find it
alright
what happens if our bot says 0 votes and people are voting and then the backup is restored over the votes are the totals merged?
or overwritten?
good point
that doesn't answer his question
yeah it doesn't
Read carefully xd
no it doesn't
I said read carefully
it doesn't say if the backup will merge or overwrite
they just said "restoring"..
I'm assuming it's an overwrite and if so I won't lose many votes anyway
just means my users can technically vote 3x or 4x today depending on when the restore is
Can anyone help me
probably but not unless you state the problem
hi, i was voting as usual. but today while voting this page popped up. i thought it was site problem. after 12h when i logged again, this page showed up again
common issue, wait
sounds like a problem they need to fix with the caching

Same thing happened to me as kiwi
I'm so tempted to tell everyone it's because of the sites they visited last night and then say nothing more, watch people go offline in a panic deleting history....
but I'm not mean
So will it get fix by it self or do I need to do anything to solve it
Why did my vote reset? I was at around 93 votes 2 days ago
I thought it resets each month
Go to #announcements
Alright I understand now
so the votes which gone from my bot will be resotre right
Huh ? Why your Bot is Offline ?
All of my referrers come from an unknown URL, reason? I know it’s kind of a trifle but yeah
unknown urls are often from discord. when people click a link in a browser it'll provide what site the link was posted on, which is where the referrer information comes from
Since most discord users are using the app when they click the link we have no information about where it came from.
Sometimes someone will just copy paste the url into the browser too, which also wont provide any information
Wonder why that is cause I never posted it myself (or if it automatically gets posted here or smth)
probably sharding or something else
Will votes be restored?
According to #announcements there is a back up which is being applied but it will take time to process the lot.
In short, yes, I believe so.
can't add my server it's just loading indefinitely
Known issue, no eta
1 year going strong
from your bot page in discord dev portal
The name in top.gg is always the same as your bot's name
I'm talking about the name you put in top.gg.
But I changed the name of my BOT and the old name appears in top.gg.
Where?
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
hopefully all these things will be fixed soon...we have changes
Click "view"
bro xD
Good evening, I'd like to report non-constructive reviews from users creating accounts solely to give one-star ratings without providing any justification. Could you please review my request and remove such reviews? Thank you for your understanding. Regards.
dm an online moderator for help in getting it removed
I've already done that, I've been waiting for 3 days with no response 🥲
I tested with the 3 online mods 🤣
who?

I've been waiting for 2 years 🤣
@cyan palm pls bro
when will bot be online again
Where do I get ping roles?
🤣 🗿
I saw your DM, I’m on it
why is votest reset?
Read #announcements
ur right I don't see it either...hold on
Read announcements please
nice protection
Votes are not reset, they are restored at some point
When I try to add my server this happens
the web ain't loading for me @gloomy shell
they know.
who
the engineers
bro what
the engineers?
why the server unavailable
503 aka servers fucked
how the server fuckd
read announcements
manys reasons
ok
not that.
it not caused that.
the website would be down for hours and hours on end
Ddos attack?
it not caused that.
How do I login
it is
no
really? I thought that was still the problem 
503 is server is fucked
nah that got fixed this morning
ah ok
it 503 again 💀
server down again
ITS DDOS
no
YES
503 means the server is fucked
It happend before too
504 is servers is down
yes so ddos fucked him
no
didn't you just come here to ask what the issue is, now all of a sudden you know the exact cause? 
yes CUZ IT HAPPEND BEFORE TOO
503 error code happeneds all the time cuz random code break or whatever
bruh-
How do i solve this problem:
Im trying to vote bots on my phone and it doesn’t have any sort of ad blocker but it keeps telling me to disable ad blocker. Nothing happens when i click it’s disabled. 👀
ok mb
we know.
okay 
if you're getting 503 or 504 error code, just be Patient, i already alerted someone about it, no need whole chaos about it 
how long does it gonna take to fi
x
bruh
Were looking into this issue now, thank you!
ah you got my dm

I'm Getiing It Too Tho
Thanks
Should be good now!
Can i ask why i get this?
when was this?
Works for me now 
We're still looking into the blocked messages but the site should be up
it hates me rn
Just rn
@drifting zephyr
Okay

You can try using a different browser or device for now 
It means i cant use my default browser anymore?
It should fix itself on your main browser eventually / soon
Ohh i see, tysm for your help
Why always CAPTCHA?? It's too annoying! Why you need it when you have cloudflare 😪
Same
I was fine but my friend got it too
Her discord id 952600422990901308
hey is this issue still going on for you all @lofty matrix @neon relic @high zealot @honest stream ?
its working fine on my end now.
It's fixed for me
Why ?
How to fix this?
ya, still not working for me, i just try to vote some discord bots then suddenly get blocked
i am fine but my friend got it
oh she stuck
Her discord id 952600422990901308
try clearing cache of your websites, look at #announcements
^
Cloudflare Ray ID: 844250b969af6cf8
if it still doesn't work after clearing web cache ping me and ill let the team know
because it worked for me after clearing cache
We're looking into the blocked messages, if people can provide their ray ids that would help! I can pass them along to our engineers
Still same after clear cache
Cloudflare 844253629bf43561
been clearing cache, output still same
still blocked after clearing cache
yeah as xiuh mentioned above, provide the ray IDs
844250b969af6cf8
Cloudflare Ray ID: 84423ac4b91c4ab5
her id
8442561ab841a057
Cloudflare Ray ID: 8442552effd74baa
Id:844258687a054e9b
Still blocked after clearing cache
Cloudflare Ray ID: 8442579b6fa2a071
Cloudflare Ray ID: 84425e19e82d68e3
please unblock
I'm passing all these along to our engineers, thank you guys!
@keen crater @dull saddle @analog canopy @dull meadow @high zealot @neon relic could you tell me what country you are from?
im from indonesia
Indonesia
indonesia
I wonder if you all are
that sus
Letting them know!
same here... Cloudflare Ray ID: 844265333bbc3e00
i believe it is our internet provider that has been blocked. probably
kindly unblock
Cloudflare Ray ID: 844250b969af6cf8
Indonesia

seems its for indonesia intentionaly

Definitely the issue then lmao if you're all from there. I've let our engineer know and he's looking into it
Can you guys clear cache and try again? He just implemented a fix
naah yesterday my internet cuts off and i had to use cellular phone to connect. it was succesfull and smooth
@quartz bobcat @high zealot @dull saddle @dull meadow work now?
Indonesia
I'm from Bangladesh
Yees work 🥰
Thanks all staff

yes, it works thank you
Yeah thank you sir
It's working thanks

well she got fixed
the funny thing was, there were 3 of us playing mudae then vote on top gg
2 of us including me were fine, but her got rage quit bcoz bloked . . .
anyW ty
You're welcome 
mine still loading 
The outage was quite unfortunate, looks like my 15$ vote credit that i was planning to claim got lost as well D:
dont worry
it saved
What do you mean?
during the yesturday event, the engineers saved a backup and they would be loading it soon
Ah that's great news! Thanks for letting me know 🙂
Clearing cookies worked ty
Indonesia
lmao same @dull meadow @dull saddle @high zealot
it's working now, thank you 🩷
i got blocked from other website too recently,
so it's become quite common 😅
no, it's fixed, thanks
website broken again.....
ong
this dude
legit said
Like 200k or sum a mod said
Fr
LOL
@gloomy shell fix your shit
Read the full announcement and you will understand
dawg
i did
they got downed YET again
L4 is probably taking down a company making thousands of dollars is crazy
We know
Hey how can I fix this error
You can't
So how longer will it take to fix
*years
what should I do?
It's bc their sites down
okay
figured the site was down when I got the ad blocker message again.
Yo site down?
i need my topgg rewards which i missed till now cuz of the site down in dank memer
the website loads now, but logging in is inmpossible
It works now
sigh, again?
mines not 
Hi, don't know who to contact, but my votes were removed:
https://top.gg/servers/881949223019491400
Mine's got blocked too. Glad I'm not alone
Website is down?
Cloudflare Ray ID: 84437bd47a15be6f, pls unblock
yes I am getting about the same response.
I am trying to upvote for Owo, TacoShack and Tatsu bots
Can someone help im blocked again ?
Cloudflare Ray ID: 844384c16d06403b
I will msg those bot developers since this is still an ongoing issue
is site down again? I got error code 520
Bot devs can't do anything about it,
yesterday it should have been resolved
The site was fine earlier today now I'm blocked for some reason 
844396055887ba5f
Pls someone unblock me
oh
We get almost no growth cuz of the downtime
is the website down again?
8443996e4d664e9c
Can someone unblock me TvT
84439512e8634ea6
844396055887ba5f
Pretty sure you get refunded the impressions you didn't get the following week.
Kinda a pain but least you get what you paid for in the end.
Hope I get the 19$ back
Instead of few cents
This is how topgg online vs topgg offline look
i mean depends how many impressions you already got ig
App directory is so useless
we got like 500 or sum on role management s1
I mean, I hope I get refunded in the same scale I paid for the impressions
The tags were so expensive this week
what category is ur bot?
ticket
damn whats the usual cpm over there
uh, I mostly pay like 8$ for all the tag impressions. This week I paid 19
fairs, couldnt imagine the guys on music slots lol, got some $
But I bet I won't get the compensation for vat
the bot devs can change the voting counters or compensate bot users because of outage
some may or some might not.. but yeah.. it's beyond the control of the bot devs
but the bots that I upvote on provide like 3 days grace
Help with unblocking pls
Cloudflare Ray ID : 8443aca59aab4054
So yeah, that's a loss of few $
Help with unblocking
Cloudflare Ray ID: 8443ae61fda168d2
Help with unblocking pls
Cloudflare Ray ID: 8443b1907aa26cf8
Help
Cloudflare Ray ID: 8443b20e4cbb919f
Hello, please help
Cloudflare Ray ID: 8443a8348a556d1b
It started again
Says I must be logged in to vote but I am
Same when i refreshed i got blocked
L
Same
Two days in a row
clear cache
And then it shows something like this
it 503 again 
Help with unblocking pls
Cloudflare Ray ID: 8443c40619dd723e
Just now I tried to vote
ok guys please be patient ill let them know now
🫡
Clear cache, still blocked again
Cloudflare Ray ID: 8443c577cc5e44ad
site has issues, keep an eye out in #site-status
Im on mobile
ur not logged in
Same issue
^ anyway doesn't matter for now
I dont do anything and got blocked 
Thx bro
Trying to add the bot it won't work is it still down by chance?
My bad.
same
I could vote for waifu game bot a few minutes ago, it was normal
but when I vote for mudae this time why I get blocked?
it's so SUS ,it was normal afew minutes ago . . . .
check #site-status
oh okay, thank you
What happened? I didn't do anything and got blocked. Even though I just left to sleep 🤔
Yet again top gg is down host error
We are presently encountering a service disruption.
For additional details, kindly refer to the #site-status channel.
To receive notifications regarding future incidents or updates, you may assign the "Site Status" role to yourself by going here: id:customize.
This includes the "Sorry, you have been blocked" error
The engineers have been notified and are actively working on it!
I’m trying to vote for PokeTwo but it keeps saying I need to disable an ad blocker? I literally do not have any ad blockers on my phone so I am really confused by this and when I pressed “diabled” button it just get stuck on a loading screen.
fr
The site is literally under ddos its breaking most of the site constantly
same
is this site down again 
yes
please read #site-status
alr
how much time takes to approve the bot?
1 or 2 weeks
Thx.
your welcome
its down again? #site-status it said wait 10 -15 min but i've waiting about 1h there still cant vote yet
what issue do you get
the 10-15 min thing is different
you've been temp blocked
but the site is not down, just wait the block out [no time limit]
use a vpn
oh yea tyty
Cloudflare blocked?
Either try another network (change from wifi to mobile hotspot etc), use a VPN or wait the block out.
Site down?
Wait 10-15 minutes, as per #site-status - it should recover, just be patient
Can't vote?
Try clearing cache - this is likely because of the cache issues mentioned in #announcements message
Why were my votes reset?
This is also due to the issues listed in #announcements message
saves copypaste / repeated answers 👍
I see that you are currently quite busy working on the website, so take your time getting back to me. I'm fairly new and had been voting for Peekyboo (https://top.gg/servers/498193128810086401/vote) most every day last month, and it always said "thanks for voting" but when I tried to find my stats at Peekyboo, they were not there. The admin said neither of their bots showed my voting activity. Since I had also noticed that top.gg would let me votefor Peekyboo two times in a row without making me waiting for 12 hours (and saying "thanks for voting" ) I suspected something was not working right. Thus I decided to delete my login at top.gg with the hopes of re-creating and that maybe that time it would correctly link to my Discord account to top.gg. However, for the past few days all it says is "Your account is scheduled for deletion and cannot be accessed at this time. If you believe something should be here, contact us through our discord or at support@top.gg". I decided to contact you via your discord, and that is when I realized I did not yet join your Discord, so I joined just now. Perhaps that is why my votes at top.gg were not registering before? Can you cancel my request to delete my login/profile at top.gg please? And, make sure that everything is "linked properly" to Discord or inform me of more steps I need to take. Thank you so much for any help you can give me, and may you have a great year. 🌄
its not possible to cancel deletion requests, you have to wait it out (after 7 days afaik) and then you can login again
so like it says i ahve to be logged in to vote even tho i logged in like 20 times since i got the message, ifk if this is just me but i jst wanna vote for dank memer. 😭
OK @stoic socket thank you very much for the information.
try clearing browser cache
whats that mean?
that basically clears any dead login sessions and should fix any login cache issues
its a known issue tho, as noted in #announcements message
still didnt work 😦
nope
didnt work
idk why it used to wrok for the past 2 moths
this is because of the issues in announcements
oh ok
they made changes over the last few days to adjust caching to help mitigate ddos attack damage
@cyan palm A few days ago, you locked a server I had added for "depict[ing] suggestive NSFW content onto the site," and I'm wondering if you could clarify for me what exactly the issue is so that I can make the appropriate change(s) necessary to have the server unlocked
dm them.
ok thanks for the help, alse the guy that said that said this
Please report any to me and I will look at it right away.
sould should i ping him/her or no?
cc @desert thicket since im not sure how to assist further 
what does cc mean
cc means copying into the conversation
Hello, I wanted to ask why my bid limit is "exhausted" and when will it be available again?
see this
tysm
Need help, i cant access top gg.
@sterile bramble
Tried changing network or use vpn or remove cache from the bot, but im still blocked, when do u think ill get unblocked? Im from asia country regions.
please refer to #site-status message
hello how i can edit the picture from my bot at the website
Edit it on discord developer portal and use the refresh data button in our site
its not changing
make sure you change the bot’s avatar and not the application’s
i have change by bot
So i still got blocked to access top gg, all i can do just wait?
and at the website its not profile image
read #site-status
the blocks will stay on until the ddos attacks goes away
oh
If the website goes down, it should come back up within 10-15 minutes. We won't be posting further status updates unless a downtime is significantly longer.
Sitwe is down right?
literally read one message up
-REFRESHDATA
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
i did it its nothing changed
now he has change it

i dont edit anything i think he need time to refresh
please read #site-status
Ok
Why i cant vote
see this
BEFORE YOU SEND ANYTHING please read #site-status
🤨
READ THE FUCKING MESSAGE
ill touch you

-m 1178516814188253296
pvtl#0 was successfully muted
hii, i have question.
ye
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
i dont care if top.gg has issue :p
epic
pog
ooo ty
follow the steps in the embed
what do you exactly mean, the avatar of your bot?
mine turns into avatar-less after i changed my bot pfp for halloween/christmas pfp soo
yea u have to refresh it manually on the site
How?
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
we should have one of those sticky messages bots here
Create support ticket acc?
Bro i gtb to sleep when will this site come on?
Waiting for what?
wait 15m before the site is back up
the bot has been unstable anyway
try clearing cache
My vote will go back to the beginning again
How?
-cacheclear
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave
If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.
Again the same issue
go read #site-status
Already clear
In 5 minutes it'll be past 15 minutes
Hmm okie
try logging out and logging back in
unless the site is down again then you'll have to try again later
i did clear the cache but still got blocked
Yeah sme
I've been waiting for 40 minutes now

👨🦯
If you're getting the blocked message there isn't anything you can do
👋
I'm getting disable ad
change browser
I've been refreshing the page again and again nothing happening
i cant vote also it says to login but i cant
Same issue
Hi I’ve been having this issue and my friend as well. I’m logged in and have refreshed page multiple times but it keeps saying this.
go read #site-status and #announcements
Aight cool so not just me
its up rn
No
No its not
Ah I’m fine with waiting, I know it’ll be back up, just wanted to check out if there was an issue.
Thank you for your patience 
All you need to do is wait, please refer to #site-status message
yeah i know
thanks for the response tho





happened how often these few days


