support

[north patio]

this guy needs some help

[trail scroll]

me

my vote is glitched it says 12 hours hasn’t passed but it already did

[light rain]

From the site? Or the bots?

[trail scroll]

site

[light rain]

Not just blindly tag

[light rain]

Should be in the pins

[trail scroll]

uh…ok

@light rain is it just clear browser cache

[light rain]

Yes, if it fail try wating abit

[trail scroll]

ok

done ty

[dusk bison]

How to setup this greet message if someone votes

[grand prism]

It's webhook

You need to setup such a webhook yourself or use third party bots like vote tracker

[dusk bison]

i have bot tracker but how to change its message and its name

for now, vote tracker itself is sending the message, not using a webhook

[grand prism]

I have no idea how this bot works. You need to ask for help on their support server

[dusk bison]

okay thanks

[young parcel]

all the flags gone in analytics

[north patio]

That is one glitch I have been seeing for months

[sturdy swan]

I made a discord bot long time ago but i got this issue and idk when. What should I do?

[somber parcel]

It’s a dicscord thing, you should follow the instructions in the screenshot you sent if you want to get it unblocked. It means you were automatically flagged by the algorithm probably because of rapid growth or if your bot sent some weird spammy messages

So you have to reach out to discord support

[sturdy swan]

Ok thanks for the info

[bleak summit]

how can i buy advertisments from top.gg

[light rain]

Auctions

[frigid pier]

I need my bot to detect when someone votes on Topgg. I can't setup the Topgg client and the on_dbl_vote event is not working. I would appreicate any kind of help. Thank you in advance

from discord.ext import commands 
from topgg import DBLClient


class TopGGCog(commands.Cog):

    def __init__(self, bot: commands.Bot):
        self.bot = bot
        self.topggtoken = "TOKEN"
        self.topgg_client = DBLClient(self.bot, self.topggtoken, autopost=True)

    @commands.Cog.listener()
    async def on_dbl_vote(self, data):
        print(f"Received a vote: {data}")

async def setup(bot):
    await bot.add_cog(TopGGCog(bot))```

[light rain]

#topgg-api is the correct place

[grand prism]

Maybe someone will answer you within a week

[frigid pier]

I know right.

[frigid pier]

Can you ping a dev?

[light rain]

What dev to be exact?

[frigid pier]

Anyone who is familiar with topggpy

I can't find any videos or code samples.

[light rain]

Ah then sorry i cant ping togg dev/staff, as they are in vacation
what i can do is redirect you to #topgg-api to ask help there

[frigid pier]

why don't you guys use a ticket system or forums?

[grand prism]

Tickets are only for auctions

And this channel is used for everyday matters because it can be used by people who are not necessarily in the administration and know the answer to the question/solution to the problem

[feral cloud]

Why does it say my server is not published yet?

@lethal bolt yo can u help me with this?

[north patio]

Has your bot been approved

[half wraith]

i need support because i have a big question and nobady answers

do you have api for reviews just like the vote
https://top.gg/api/bots/1084543171905736814/check?userId=1

[grand prism]

You can check documentation for endpoints

[hollow mango]

Got a question about the check?userId, does it show vote = 1 and does this reset to 0 after 12 hours or does this stay vote = 1 for the rest of the month

[grand prism]

It will reset after 12 hours

[hollow mango]

alright, thank you!

[hollow mango]

the vote wont go away from the count till the end of the month tho correct?

[grand prism]

Yes, votes reset at the start of the new month

[pseudo warren]

Ehm I guess there's an error

[sturdy swan]

wuz wrong that i'm unable to vote? it says i've already voted in the past 12 hrs but i didn't

it has loaded over an hour now

how can that be?

[sturdy swan]

just stuck here

[feral cloud]

Its a server

[light rain]

It is a known bug
It is published althou
althou it might take a few days to show up

[light rain]

known issue, no eta

[light rain]

Server dosent need to be approved

[light rain]

Is it still not working rn?
Have you try clear your browser cache?

[light rain]

Try clear your browser cache

[empty wave]

Is a mod able to change my invite url for me since I'm unable to save the bots settings because of this error?
https://t.pics/VnWPGpXhLRE.png

(nvm I just removed the bloody background for now, silly bug 😦 )

[light rain]

Known issue, no eta

[ebon coral]

i cant vote for some reason? taking forever to load when my wifi is great and everything else works

[ancient orchid]

It's doing the same things to me long load time I even tried to clear my cache and then when it does load asks me to vote after I hit the button another long wait before an error message saying try again later

[atomic goblet]

the website is dead

idk why

[prime sail]

I'm trying to add a server to the website but it's not loading, what do I do?

[rotund wagon]

The same as my problem

[rotund wagon]

The problem is general to everyone.

[wintry oriole]

any reason this is permanently on? it takes like 10 secs to view each page, hangs here:

[thorny nexus]

i can't vote too

[wintry oriole]

i cant view ANY page on the site

stupid cloudflare

now getting gateway timeout

[thorny nexus]

always loading

[rich flicker]

I'm stuck on loading too

[blazing lily]

Website does appear down, yes.

[celest sparrow]

Can't vote too

[daring monolith]

I also have the problem above.

[light rain]

@thorny nexus @rich flicker @celest sparrow @daring monolith Have you all try clear the cache?

[gentle idol]

the webpage shows voting....

[crystal lark]

find bot button not clicking

[rich flicker]

i did clear cache

[celest sparrow]

it is a general issue

even auctions aren't loading properly

[light rain]

Let me check it brb

[thorny nexus]

now it's normal already ig

[light rain]

Looks like it is working from my side, i could not replicate it

[gentle idol]

It worked for a sec and now it's not

[thorny nexus]

just now

already voted some others too

maybe try relog or smth

[gentle idol]

Just now

[gentle idol]

Done everything

[thorny nexus]

maybe wait for another staff who can help, I'm just a regular user

[gentle idol]

I will see tomorrow niw

[thorny nexus]

[inner vortex]

how to disable ad blocker

[lethal bolt]

Hmmmm, you can google it actually

It depens on your blockers brand I reckon

[rotund wagon]

I can't add my server to the site!

[celest sparrow]

it is normal now

[atomic goblet]

is it dead again?

[keen bobcat]

Me rn^

[atomic goblet]

xDD

wait is it dead for u too?

[keen bobcat]

Yep, I was in the middle of voting on 4 accounts and it crapped itself

Now my votes won’t be synced

[atomic goblet]

xDD

my bot just crash when someone using something with the top.gg api

[shell inlet]

what do you mean voting on 4 accounts?

[keen bobcat]

Alts, for games I play, is that against the rules?

[atomic goblet]

i am too tierd to fix that💤

[atomic goblet]

why do u have 4 alts?

[keen bobcat]

There’s people with way more lol

I grind a few Discord bot games

Didn’t mean for this to become a topic tbh

[atomic goblet]

💀

[keen bobcat]

The bots I play allow alts so figured voting was fair game

[sturdy swan]

join the podium

[tawny gulch]

website down?

it keeps buffering lol

[atomic goblet]

same

its dead for me

[tawny gulch]

and it asked me if i use ad blocker or not

💀

[keen bobcat]

Same

It’s working again for me

Hurry and get your votes lol

[tawny gulch]

well still same tbh

still buffering

[keen bobcat]

You right yeah

It finally loaded

[tawny gulch]

and this disable ad block notif

[keen bobcat]

But it’s buffering the vote smh

[tawny gulch]

blocked me to vote

alright its back ig

[atomic goblet]

blocked to get into the site

idk

[keen bobcat]

It gave me an error

[atomic goblet]

maybe tmr

[tawny gulch]

or not

[atomic goblet]

i will sleep now

[tawny gulch]

yea

🛌

[keen bobcat]

Well, good talk fellas I’mma get back to Fortnite

[atomic goblet]

💤

[keen bobcat]

[sly sorrel]

voting is acting weird

Something went wrong while trying to vote, please try again later

from discord app on phone same than from chrome

[vivid fog]

votings not working, checked with other people, not working for them either

[wintry oriole]

please turn off browser integrity check in cloudflare

it's so damn annoying

[near root]

How do I delete a bot?

done it

[shell inlet]

Hey, is this still happening?

Works just fine for me

[shell inlet]

Hello, i'll take this up with the team

[zinc oracle]

Is it running every time you change pages? or just the first time of a session

[wintry oriole]

about every other time I navigate, really low ttl

[zinc oracle]

are you running tor? or a rotating IP?

[wintry oriole]

nope neither

my ip is pretty much static

and its only top.gg doing it

i think the settings are too high

[zinc oracle]

Mine runs once per session

as long as I dont afk for 30 minutes it doesnt re check

are you possibly blocking the __cf_bm cookie?

[lucid ridge]

https://files.duckhosting.net/v/SqedDVOuYIdyTCJaPB Cant
Help please tanks

[grand prism]

Is your bot verified?

[lucid ridge]

No

But it was able to see that page yesterday 🙃

[coarse bough]

is anyone elses top.gg page just not loading

[lucid ridge]

works fine for me matey

[fluid rapids]

One message removed from a suspended account.

[lucid ridge]

Yes

[fluid rapids]

One message removed from a suspended account.

[somber parcel]

not sure where product feedback goes but the "write a review" cta part should really give proper linking to the review section of the bot

[lethal bolt]

good idea, we will consider about it with our engineer

[nova sentinel]

although I do have ad blockers, they're all disabled. Neither of the buttons work when I click them:

Now I get a 503 after a bit

it's working now

[lethal bolt]

Sometimes it may take a while, all good

[heavy reef]

Why I can't add my server?

When it will confirm?

[dusky crest]

Wtf why is top gg not loading??

It's so annoying

[elder idol]

I think its that stupid anti adblock button that triggers even when you don't have any adblocks on your browser..

[dusky crest]

I don't have any pop up like that, it's just not really loading in my end

😐

[elder idol]

Same problem now

Great

[dusky crest]

Top gg always have problem bruh😐

[elder idol]

Yeah its been terrible recently

[shell inlet]

Hey @ me in 10 minutes if it's still down

[novel wave]

How to fix this

[elder idol]

Its been like 15 minutes easy

[shell inlet]

remove the extensions

[shell inlet]

alright then ill flag it

[elder idol]

okay

[novel wave]

How to, I try to click and vote, page keeps loading

[shell inlet]

click on that

and remove the adblockers

[tight lark]

Having trouble voting anyone help?

[elder idol]

Jesus christ i'm loosing so much time

[shell inlet]

Hey website is currently down, our engineers are from GMT-5 so it's night for them this will be looked into asap

[elder idol]

now the site load but when u click on button it loads forever then shows an exception message

[sturdy swan]

Hey, I'd like to report a user submitting false reviews on his main and alt account. Where do I do that

[cobalt sleet]

DM a mod with screenshots and a link

[sturdy swan]

Can I dm you?

[cobalt sleet]

No I'm not staff

[sturdy swan]

Oh okay

[river whale]

I'm trying to delete the team but it asks for the name, I don't know where the information is described, I put the team name and I still wasn't successful

Would this be the name?

This bot has since been deleted and it still appears here

It looks like there's a problem 😦

[wheat kite]

it says i still have to add a server to top.gg when its already added, and im not able to edit it to add a vote role

[floral pagoda]

Why should there be a problem?

[remote ingot]

fix this bug!

[floral pagoda]

That's how asking for a fix works

[remote ingot]

they didn't fix this bug for too many time

[floral pagoda]

🆗

[grand prism]

But this is not a problem that prevents you from using the website normally. There is no point in prioritizing it

[remote ingot]

oh and @floral pagoda , did you start making another bot?

[remote ingot]

true, but one day this bug should be fixed, it's been months

[river whale]

Sorry I got the message wrong. I can't delete the team

[sturdy swan]

@elder snow Hey the bot said to dm you about disputing my bot being declined

[royal monolith]

I made a joke review on my mates bot, I thought i could of deleted it afterwards but I can't could this review be deleted please. The bot ID is 707864201032630303

[silver verge]

I can't vote

I'm not using ad blocker

[pure saffron]

same with me im have issues like that too when i wanna vote

[lilac gust]

Same

[autumn wing]

🥹

[robust kestrel]

Me too ^ even tho im p sure i dont have any ad blocker things, and it wont work even with different devices and different connections
||rip the monthly vote rewards for me||

[devout dirge]

i can't vote

[hardy locust]

hey i need some assistance, i just bought king 50 dolar package for my test server, thinking it was a one time for the bot then i could put it on whatever server i want

but that was not the case, n now that test server is deleted, is there a way i can get that transfered or refunded so i can put it to my other server?

[grand prism]

I didn't know top.gg had any packages for $50

[supple mica]

-wrongserver

[wild stone]

@hardy locust

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[hardy locust]

ah alright thanks

[languid lily]

i have a suspicion that was for mee6

[stiff niche]

is the website down?

tried on wifi, mobile data, incognito, microsoft edge and chrome

lol

also, would it be allowed to add an bot called 'Unfiltered AI' if it offered literally unfiltered AI, or is that against your ToS'?

[grand prism]

As you can deduce from the error description, it's top.gg fault. There's nothing you can do about it for now

[grand prism]

If it can generate nsfw on non nsfw channels then no

Of course, it also depends on what AI you mean. Text is fully allowed, but images have their limitations

[stiff niche]

okay cool thanks

[grand folio]

Hey
I won an auction and paid it but it shows that i must pay it.
on my paypal it says that it is paid twice can someone please help me?

[lethal bolt]

Hey you can create a ticket for that #auctions-tickets

[near dune]

How to add my server in website

[light rain]

-addserver

[wild stone]

@near dune

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[tall garden]

guys I have a question

i asked earlier in here but didn’t get a response

it’s almost two weeks now and the bot has neither been denied or approved

was it a mistake on my part or you guys are just backlogged and i should keep waiting, please don’t ghost this question this time 💀

[sacred tulip]

I dont have a ad blocker but now when i open the site to vote it has that popup to disable ad blocker and when i click its disabled nothing happens it doesnt go away and i cant vote anymore

[stoic socket]

top.gg is down

[sturdy swan]

TopGGAPIError: 504 Gateway Timeout
    at Api._request (D:\Moon Music\node_modules\@top-gg\sdk\dist\structs\Api.js:61:19)
    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)
    at async Object.run (D:\Moon Music\src\events\Client\messageCreate.js:139:18)
Emitted 'error' event on MoonMusic instance at:
    at emitUnhandledRejectionOrErr (node:events:397:10)
    at process.processTicksAndRejections (node:internal/process/task_queues:84:21) {
  response: {
    statusCode: 504,
    headers: {
      date: 'Mon, 27 Nov 2023 10:16:34 GMT',
      'content-type': 'text/plain; charset=UTF-8',
      'content-length': '15',
      connection: 'keep-alive',
      'strict-transport-security': 'max-age=15552000; includeSubDomains; preload',
      'x-content-type-options': 'nosniff',
      'x-frame-options': 'SAMEORIGIN',
      'referrer-policy': 'same-origin',
      'cache-control': 'private, max-age=0, no-store, no-cache, must-revalidate, post-check=0, pre-check=0',
      expires: 'Thu, 01 Jan 1970 00:00:01 GMT',
      server: 'cloudflare',
      'cf-ray': '82c99c569fd74691-SIN',
      'alt-svc': 'h3=":443"; ma=86400'
    },
    trailers: {},
    opaque: null,
    body: BodyReadable {
      _readableState: ReadableState {
        state: 325686,
        highWaterMark: 65536,
        buffer: BufferList { head: null, tail: null, length: 0 },
        length: 0,
        pipes: [],
        flowing: true,
        errored: null,
        defaultEncoding: 'utf8',
        awaitDrainWriters: null,
        decoder: null,
        encoding: null,
        [Symbol(kPaused)]: false
      },
      _read: [Function: bound resume],
      _events: [Object: null prototype] {
        error: [Function (anonymous)],
        close: [Function (anonymous)],
        end: [Function (anonymous)]
      }```

[grand prism]

Yes, top.gg is down

Any 5xx error means it's top.gg fault

[trim swallow]

Top.gg. Having issues it’s saying I’m using a ad blocker but I’m not

[sturdy swan]

okay!

[pure saffron]

top gg error again?

[grand prism]

As always

[pure saffron]

hehe ill wait for it to be fix then i need to vote

[solid lintel]

anybody can make solana discord bot

[grand prism]

This is probably the fourth time you've asked this question. If you need someone to make a bot for you, look for a developer on Fiverr and pay him for his work

[turbid cairn]

Is top.gg back online??

[grand prism]

It seems so

[turbid cairn]

how can I upload my server on top.gg?

ping me if you know

or just reply

[turbid cairn]

Nvm i just figured it out

[rain pilot]

Is there a way to request false reviews be removed?

[grand prism]

If they violate the top.gg guidelines, you can write to an active mod in a private message about it

[rain pilot]

I believe they're abusing it, they have bots that are competitive to mine, have misleading/completely incorrect information, etc.

Do not abuse the review system.

We value genuine, constructive feedback from users to aid the developer to grow

Top.gg review terms ^

[shell inlet]

you can dm any online mod as they said

[turbid cairn]

When I try to post my server, in the edits page after I click the save button I try to preview it and it doesn't get saved. I wrote a lot of stuff in it and got my progress lost. This is really frustrating please help

[rustic patio]

How am I supposed to know if my bot is rejected/accepted?

[light rain]

@wild stone will dm u
and you will get ping in #logs if you get accepted
#mod-logs if you get denied

[rustic patio]

K thx

[fluid birch]

That's probably caching. Your change was probably recorded but it might take a sec for cache to clear. You could try viewing your page on another browser

I'd check logs for ya but discords redesign of the search feature is horrendous on mobile

[grand prism]

I can do this for you

[fluid birch]

Thank you! in that case it seems like your edits were not saved for some reason

cc @turbid cairn

[scarlet stirrup]

Hello, last month our bot reached 100 votes, but how to claim the 15$ credit ?

[gloomy shell]

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?

• When you pay for your winning bid, you can "Pay with Credits".
• If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[gloomy shell]

once the first of the month hits you'll be able to claim them 🙂

[junior vapor]

I reapplied my bot more than 1 week ago, but still i don’t get any response from topgg

[grand prism]

There is no bot added from this account

[junior vapor]

Check from this acc :

1000695117247680533

[grand prism]

Well, 6 days is definitely not more than a week

[junior vapor]

I applied from this acc i guess and os of bot is also in that acc

[junior vapor]

Uhhhh

[scarlet stirrup]

thx, but can't find where to claim them

[gloomy shell]

It'll be on your bot or servers edit page under votes

[scarlet stirrup]

Thank you ! Claimed

[languid stratus]

Topgg lets me vote, makes me do a security check of clicking the odd one out, like a google security question, and then the vote "doesn't go through" and i refresh and it tells me to vote again????

been like this for about a few weeks now

https://gyazo.com/f5256e1903346db0351cc825cba661ed

[grand prism]

I assume it is Opera or some other browser that may cause the problem

I have the same problem with opera

I use Chrome for voting, so you can try using it

[zealous jackal]

anyone knows the problem ?

[frosty tundra]

Hey, I just bought $25 in credits for my auctions Wallet, but I didn't get it added

[wide bridge]

wont let me upload a background image, ive tried png, jpg, and jpeg, all of which are listed as allowed but none of them work, also yes the are imgur links

[light rain]

Known issue no eta

[wide bridge]

ok :(

[gloomy shell]

Open up an #auctions-tickets and provide the order ID and someone will help you when they are available

[wide bridge]

everytime i try and edit my submission i have to completely redo it
also my page has been loading for a while after i tried to attach my team

[pliant nacelle]

[spark stratus]

hi top gg wont let me upload a server? when i go to the upload page it shows this
i even made a second account and entirely new server to try (thats why this account is so new) but it still didnt work
can anyone help?

[grand prism]

Click "refresh servers", log out and log in again

They should appear, it's a very common "bug"

[spark stratus]

thank you!

[livid thicket]

hello! i dont know why my top.gg is like this, my wifi is stable. Please tell me if there is an issue about this

[wide bridge]

pressing the view button on my server takes me to a 404 page

i cant edit the page with out it completely wiping it

and i cant add my team to the page, i just get met with infinite loading

is it a me problem?

[lavish steppe]

I renamed my Discord bot in Discord Developer website, but I want to rename it on Discordbotlist too, any methods?

[grand prism]

Click "refresh data" button, then click "edit" and "save"

The name should change within 30 minutes

[lavish steppe]

Ok great

[grand prism]

(It's usually faster)

[lavish steppe]

Ok

[uneven schooner]

is it the same still?

[wide bridge]

let me check

[wide bridge]

yes

i dont want to try and edit in fear that i will have to redo everything again, ive done it over 5 times already

it could be because my server has yet to be published

but idrk

[uneven schooner]

this could be the reason , try waiting for few hours

[wide bridge]

its been almost 7 hours at this point, how long does this usually take?

[grand prism]

Servers are published immediately. The inability to publish the server may be due to the lack of "ownership" over the server or it may be another problem with top.gg

Hard to say

[wide bridge]

i own the server 100%

is there anyway to delist and try again

i have been approved by another site already today so i dont believe its an issue with the setup

also, i dont believe anything ive done has shown up in logs

[lavish steppe]

Hi guys! I have an approved bots on Top.gg, and I renamed it on Discord Bot Developer website, it had been hours, but Top.gg haven’t updated yet

[native linden]

yeah me too i renamed it for weeks, it didn't changed until now

[turbid cairn]

Thx and np I'll maybe try again

[gleaming pine]

Hii, I have a problem, when I enter the page it says that I have deleted my account when I never did it

[supple mica]

You requested your account to be deleted, there's no other way for this to show up.

You'll need to wait 7 days and you can login again

[eager spear]

hey so i help manage a pretty large discord server (100k+) and i have been having issues with top.gg bot and its voting role feature

I've noticed that it is very often where someone can never have to vote again for the role, as if the bot "forgets" to take it away

[stoic socket]

native vote rewards are a bit unreliable

i would recommend using a third party bot for vote roles

https://top.gg/bot/479688142908162059 gets recommended often

[eager spear]

oh so that tracks top.gg votes ?

[stoic socket]

yeah

[eager spear]

alright awesome thank you, ill bring it up

[stoic socket]

built in ones has had issues before and just isn't that reliable

[eager spear]

🙏

[junior vapor]

Hey! I still didn’t get any response from topgg :/ idk my bot rejected or accepted I didn’t get any msg

[neat rune]

If a bot that was already listed on the list changed name for x reason, it updates automatically eventually?

Or is necessary to submit a ticket

[sturdy swan]

How to transfer ownership to someone else on topgg?

@lone anvil

[lone anvil]

Contact a mod, they'll be able to guide you through the process

[sturdy swan]

@cyan palm

[cyan palm]

Hello, could you please DM with your bot's/server's id

[sturdy swan]

Done

[sturdy swan]

not working.. what can i do?

still just loadfing

loading

[lilac sentinel]

The website does not send me the email confirmation link

[north patio]

Just contact a bot reviewer

[wide bridge]

i still have my same issue, is there any way that i can delist and try again

[last spire]

the web has been loading for the past 2-3 hours or so

are there any problems currently?

[light rain]

From what i see the bot is still in queue and havent been reviewed

[tulip musk]

Hi, I submitted bot application last week and it is still pending. May I know if it goes well? as last time it received result in one day

[light rain]

Currently it wilk take a while as we have 300+ bots on queue

[tulip musk]

alright, thanks for reply

[lethal bolt]

Usually it takes around 2 weeks

[zenith path]

im having the same issues as above ^ the screen is constantly loading when im trying to ad my server listing

[sick lava]

damn so sad to hear that

if i knew i'd have submitted that when the bot was still in dev lmao

well i'll put it on when the bot will get accepted then

[lethal bolt]

Can you try with another browser, if still same issue then try to clear your cache

[empty granite]

Hi, I have a bot I've made (I have not yet applied)
It has no commands, does not affect users with the manage server or admin permission
after looking at the reviewal document on the top.gg site, it looks like this might be difficult to review.

It grabs its information as soon as it joins (The automod settings) and silently runs.
it runs OCR against all images, emotes, reactions, etc. and tests them against automod rules.

Its kinda hard to explain, so I'm just gonna include the example video I made

would this be able to pass? would this even be reviewable?

(pins said ping a mod, so @lethal bolt if you can)

[light rain]

Reviewer notes, explain how the bot works and what permission that is needed for the bot to work (if any)

[empty granite]

alright, thanks for the fast response, appreciate it

[wintry oriole]

still seeing ads on vote page even with premium

didn't notice till I turned off ad blocker

also how come it says I can vote now and sent me a notification to my phone to vote and then when I go click vote I'm told I can't yet?

[sick lava]

there's so many applications lmao

mine will never be reviewed

[earnest wharf]

I think the quickest review I got was within like 10 minutes, slowest around 1.5 weeks. It takes different amount of times depending on how many are in the queue. Yours would eventually get reviewed

[sick lava]

300+ in queue

"Currently it wilk take a while as we have 300+ bots on queue" at 3:36 am for me

[placid sequoia]

@junior anchor Hey ! actually i reapplied my bot on topgg more than 1 week ago but still i didn't get any response from topgg and my bot is not listed on topgg yet. Please help me im trying to get support from last 2-3 days

ummm i guess he/she is busy

💀

[loud sapphire]

Why does this happen so much?

[wintry oriole]

they need better hosting

[stoic socket]

sites back anyways

[worldly yacht]

Hello

ive been running into this issue

[gloomy shell]

You need to remove the discord.com/invite/ section

you only put the invite code into that box

[worldly yacht]

ty!

[junior anchor]

wait why am i pinged ☠️

[placid sequoia]

cause you are a bot reviewer 💀

[placid sequoia]

@pliant mauve Sry for pinging and this is my last ping please read my replied msg and check this screenshot

[grand prism]

But they can't do anything about it, you have to wait. Apparently their queue got longer and that's it

[gloomy shell]

Its the start of exam season and the holidays so it'll be a bit longer than it has been

[grand prism]

They check out bots as volunteers in their spare time. It's not their full-time job

[junior anchor]

I'm not the one who reviewed your bot :)

you had me worried for a sec

[placid sequoia]

oh ok i asked cause it usually take max 4-5 days to review i guess. My friend's bot get reviewed in just 5 days and now its on topgg

[gloomy shell]

there isn't a max to it

it takes as long as it takes

[placid sequoia]

Oh lol sorry !

[placid sequoia]

oh

[junior anchor]

nah nah all good XD

[placid sequoia]

ok thanks !

[languid stratus]

I've used Chrome this whole time lol. It still does it to this day.

[grand prism]

Then I have no idea. Unfortunately, it is beyond my knowledge to know what is the reason for this. Maybe these captchas are broken

Hard to say to be honest

[languid stratus]

Yeah, it's never happened before this month. I used to just be able to click and vote and then call it good

and it makes me do these stupid puzzles and won't fully register my vote

https://gyazo.com/4830b33634a61ba3afef54fdf2be3f5b

I've reset my cookies and cache, and it still makes me sit through the captchas. I guess I'm not "allowed to vote" anymore. 🙄

[gloomy shell]

You might try getting an accessibility token from the captcha site and see if that helps you bypass them. https://www.hcaptcha.com/accessibility

does it let you vote properly if you try incognito?

[languid stratus]

lol I just did this and it still gives me the captchas on top.gg

[languid stratus]

no captchas on incognito

and I got the "thanks for voting" nudge on discord too, so i don't know why regular page on chrome is being stingy to me

refreshed the pages on normal browser, and it goes from "you have already voted." to "Vote now!"

https://gyazo.com/a3b8017f806fde5afd5ea129602352ac

[gloomy shell]

do you have an entirely different device you can try?

[languid stratus]

Chrome on my phone is just fine. So it's just my pc being stupid?

[gloomy shell]

it might be related to your IP address

[languid stratus]

[gloomy shell]

at least its not your whole account

[languid stratus]

i've been doing the voting for at least the last 2-3 years lol

and it's never been a problem until this month

[gloomy shell]

IM not sure if you reset your wifi to get your pc another ip address maybe thatll fix it

[languid stratus]

so it's been bugged since Nov 11th it looks like

this is how i know the vote goes through

sent in a ticket to the top.gg support since it's very annoying to have to step around to do this lol

[gloomy shell]

I am the top.gg support

[languid stratus]

[gloomy shell]

theres not much else I can help with. we're aware of this issue affecting some users but we dont know the root cause

[languid stratus]

yeah, I even checked for a Chrome update, and that didn't fix it lol

who knows

[solemn hull]

@gloomy shellMy bot is not showing up in the top gg list because it was pinging And now it doesn't appear at all @junior anchor

[light rain]

Your bot got rejected

[latent ledge]

Voting not working for me. Anyone else?

[normal narwhal]

eep

[gusty lichen]

Same problem 🥲

[fringe sierra]

I have tried 10 different times in many different ways

[indigo estuary]

how long till top.gg updates my bots icon?

[sand jewel]

I want to know a thing

Is nsfw bots allowed on top.gg?

[viral holly]

nope

[sand jewel]

kk

Ty for the information 👍🏻

[light rain]

Yes if the bot img and desc dosent mention it and it is lock behing NSFW channel

[light rain]

Yes but there is a strict guidelines for that

[sand jewel]

Yes it does not mention the nsfw cmds anywhere and these cmds can be used in nsfw channel only

So it means it's allowed, right?

[light rain]

Should be fine then,

[lone anvil]

wait 7 days for the deletion to go through

[olive flax]

How do you add a server to the website, it's not very clear to me

[viral holly]

I submited my bot 9 hours ago
So How much time it will take to get response?

[gloomy shell]

Around a week or more right now

[gloomy shell]

-addserver

[wild stone]

@olive flax

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[gloomy shell]

Heres an instruction guide ^

[tepid sedge]

If anyone here is skilled on the being 13+ on discord TOS rule, please let me know since I have a question about it. I own a server and someone is being banned but I want to know if my staff is required to investigate it and how they should investigate it

[grand prism]

Just report it via ticket or using report button on discord

If someone clearly wrote their age and there is information that they are under 13, they will be banned practically within 2 days

[tepid sedge]

Are you an AI

Just wondering cause that was not what I asked🤣

[grand prism]

Yes, I'm an AI

[midnight cypress]

Guys, how would I be notified if top.gg accepts my bot?

[grand prism]

Usually you will receive a private message and will be pinged in #logs

[solemn hull]

why

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[floral sage]

Hmm interesting, i have a NSFW bot and only works behind NSFW channels but never thought about renaming the descriptions for the commands, so that would make it fine?

[rocky nest]

is it possible to somehow delete such troll reviews?

[sick lava]

hi, last time 300 bots was in queue, someone know how much are there left in queue now ?

[stoic socket]

the queue number is not public

[sick lava]

i know

that's

why

i

ask

[stoic socket]

but if its not public, 1. no one is going to know and 2. no one is going to tell you

[supple mica]

341 bots currently

[supple mica]

I tell people, I don't know why it's supposedly a gate-kept secret

[sick lava]

1. i was asking the people who knew. so it you don't know, why you answered?
2. you got proved wrong.

[sick lava]

thanks ! i'll wait for mine to be reviewed 🙂

[supple mica]

[sick lava]

why u cry bbg

don't be sad

be happy

[rapid sedge]

I have a question is someone allowed to use alt accounts on top.gg and also use them to give someone a bad reviews for no reason like is this allowed or not i want to understand the top.gg TOS website

[supple mica]

no its not

dm a moderator with the report

[rapid sedge]

Ok but if this person* also has a verified bot thats on there top.gg will it get taken down?

[supple mica]

i cant predict the future brother

i need to see what was violated and how they were violated

a punishment will then be decided

🔮

[rapid sedge]

Alright thx i will make sure to report it

[supple mica]

You can shoot me a dm if you wanted, I can spare some time

[supple mica]

because

there are more people submitting bots

and those bots need to be reviewed

it's the same as any ordinary queue in a shop

[gloomy shell]

its also the holidays and exam season for those in university

so our BRs might have less time to review than usual

[viral holly]

[sick lava]

no worries guys

one thing at a time

we'll be waiting

300 bots before mine gets reviewed lmao need to be patient

[covert sierra]

@lone ether What permissions should I get as administrator?

most perms don't have administrator but still rejected

[lethal bolt]

No bot should require admin permission to run

[covert sierra]

oky i check

bot perms

@lethal bolt I sent the wrong bot to top.gg

lol

right bot → 1163379919166906399
The bot I sent → 1176132942515412992

lol

[light rain]

Delate then upload the right one

[river whale]

I can't delete this team, I entered the name correctly and the delete button is blocked

Another thing, I deleted all the bots I had on top.gg, I still have the role 😦

[supple mica]

if its any constellation, there was as time where queue was over 1,600 bots

[sick lava]

Ahaha so i'm not to complain then :)) i'll wait patiently xD

Will the bot also be added here ? 3k+ users could help lmao

[gloomy shell]

We do not add bots to this server anymore no

[sick lava]

okay ! thanks

[civic linden]

i have a question. Why is the process of approving bots so slow?

[supple mica]

it's manual

by real people

who have lives outside of topgg because they're only volunteers

[civic linden]

I mean I also have 3-4 more bots which were approved within 2 days.

[gloomy shell]

We manually verify every single bot, including running every single command to make sure that bots follow our guidelines and are safe to use. Our Bot Reviewers are fully volunteers and do so in their free time.

We try to commit to getting bots reviewed as quickly as possible, but its the beginning of the holidays and we have several BRs busier in their real lives than normal, so its a little slower than usual. Please just be patient with us and we will get to it as soon as we can

[civic linden]

alright thanks

[sturdy swan]

I just opened the link and I saw

Try contacting the owner of the form if you think that this is a mistake.```

yeah same

[sick lava]

they got school exams

[gloomy shell]

Oh yep let me open it i had it closed until it started

Its open now

thank you for letting me know

[sick lava]

we'll be , we'll be. also sry for yesterday when i asked ab the number of bots in the queue.

[still cobalt]

My discord bot has been waiting for 1 week, I don't understand why it hasn't been approved or rejected yet?

[supple mica]

it's in a queue

we are testing the bot submitted before it first

[vocal forge]

why im always stuck loading

my wifi good

only top.gg stuck loading

[gloomy shell]

Read the latest pinned message

[vocal forge]

wait i try

omg thanks @gloomy shell

[gloomy shell]

you're welcome!

[maiden moon]

am I tripping or the votes were reset? also our bot is missing for the main page

[gloomy shell]

Votes reset at midnight on the first of the month, yes

midnight utc* which was about 16 hours ago

[maiden moon]

I see thanks, do I need to refresh data for our bot to show up? we have 9k votes and not showing up

[gloomy shell]

Im not sure what you mean, show up where?

[maiden moon]

https://top.gg/list/top?page=3

[gloomy shell]

did you have 9k votes last month?

The vote count may not reset visually until you receive a new vote

and the listings are always a bit wacky the first few days of a new month while the reset takes place

[maiden moon]

yep

[gloomy shell]

There isn't anything you can do to refresh the top list except continue to vote for your own bot/request other people vote for it

the top lists will eventually settle out properly

[maiden moon]

Got it, thank you.

[gloomy shell]

[river moss]

topgg down

[lone ether]

yup

wait a couple mins

[river moss]

still same

[lone ether]

yup we're notifying the engineer

should be back now

[gloomy bridge]

i can't vote for some reason

it says I'm using an ad block while I'm not

oh it's working now

weird

[fading eagle]

Hey I need help, so I’m doing a giveaway with the bot with total messages requirements and it’s having an error where it’s saying people have none

[past fulcrum]

@lone ether

Hi, may i know the unmodified content

[fluid birch]

send a dm instead of pinging

[past fulcrum]

Its closed

Hence pinged here

[wild stone]

@past fulcrum

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[mighty mortar]

hello. is there any reason why my top.gg is acting up? i couldn't vote and it's loading a lot.

[gloomy shell]

Read the latest pinned message

[lone ether]

what bot?

[fading eagle]

Giveaway boat

[lone ether]

-wrongserver

[wild stone]

@fading eagle

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[mighty mortar]

ah, thank you!

[ruby eagle]

http://i.g3v.co.uk/iGbvJo.mp4
getting stuck in a captcha feedback loop trying to access the site

most likely more of a cf issue but still, any idea of how to sort it 🤔

chrome works, guess opera is just being a prick sadge

[kind eagle]

About the Hackathon
If my project has multiple repo on GitHub what should I do?
I have uploaded the bot repo in the form but it also comes with API and frontend repo

[upbeat dirge]

i'm unable to vote on mobile

it's stuck on this screen when it's supposed to tell me to log in

[north patio]

See bro the website on mobile is very slow . There are three things you can do

1. Wait
2. Refresh
3. Close and open
   Hope it helps

[upbeat dirge]

it's been like this for a week lol

[north patio]

Try by turning on desktop site

[upbeat dirge]

desktop works fine

[north patio]

Oh

[ocean vine]

it is reset every month

[sacred marlin]

@gloomy shell

@pliant mauve

Can you help me

Anybody

[light rain]

Why?

[sacred marlin]

I want a bot , Who can auto post Twitter Tweet on discord

Can you suggest?

Can I get it in top.gg

[light rain]

-how2search

[wild stone]

@sacred marlin

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[sacred marlin]

I want bot name

Idk any bot regarding this

So how can I search

Without name

[grand prism]

Just search fot "twitter" and read descriptions

[sacred marlin]

I did but not found any

[frank raptor]

How to report feedback and bots on the site?

[light rain]

-how2report

[wild stone]

@frank raptor

How to report a bot or server

If you find a page that violates our bot guidelines or server guidelines and would like to report it, please do so using the report button.

From there you can select a reason and add additional information to the report. When submitted, our site moderators will receive the report and open an investigation if deemed necessary. You will not receive any notification about the resolution to your report.

For more information, refer to this article

[frank raptor]

Can bots be reported for alot of disrespect by the owners?

[north patio]

If the disrespect is personal then no , and if it's something related to the bot then probably yes

[random briar]

cmonnn i have submitted my bot and it has not been checked for 3 weeks and is still pending 😭

[grand prism]

You mean Hosty?

[random briar]

no

Dex Music

[grand prism]

It was yesterday

[random briar]

wait

why do you know my bot? Hosty?

[grand prism]

There is such a thing as #logs and #mod-logs

I can search up your user id

[random briar]

still pending

[random briar]

I remade the sumbit because there was no response or checking

[unreal flare]

-how2publishbot

[earnest wharf]

Be patient and wait then, could take a few weeks depending on queue length

[random briar]

im always patient

[soft star]

Over 350 bots

[supple mica]

YEAH GUYS

LETS BE PATIENT

🫶

[soft star]

^^^^^^^^^^^^^^^^^^^^

[umbral wyvern]

So for the past few days ever since Nov. 28 I've noticed that I couldn't be able to successfully vote anymore for any bot I used, can I have some help fix this problem?

[elfin kernel]

Why cant I reply to reviews under my bot on top.gg ?

[soft star]

it’s been broke for few years, engineers are still figuring out how to fix it

[elfin kernel]

hmm really annoying, people just comment this and that isnt working etc even if its not true and they were just not able to use the bot right..

and i as the dev have no chance of correcting that misleading information

[soft star]

dm a moderator and ask them if they could do something about it.

[junior falcon]

hey, can i get the ProBot to make people accept the a certain agreement when they join the server before they get full access?

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[ornate sandal]

why i can't vote?

[umbral wyvern]

I got the same problem

[ornate sandal]

[umbral wyvern]

When did yours stop working?

[soft star]

@umbral wyvern @ornate sandal try clear cache from yalls browsers

[umbral wyvern]

It still doesn't work for me, it says I voted but it won't actually successfully vote

[supple mica]

Also try logging out nad back in

[umbral wyvern]

I'll try that for a fourth time ig

Still not going through

This is what I get but the rewards don't come through, it also doesn't work for another bot I vote on

[supple mica]

Oh if you get successful voting on Top.gg's end then the rest is on the bot's side.

[umbral wyvern]

So for both bots it just doesn't work because of the bot?

And not because of voting

[tall garden]

guys ive been waiting for more than 2 weeks now

what’s going on?

[umbral wyvern]

For the voting?

[tall garden]

no for the bot to be verified or declined

[umbral wyvern]

Ah

[grand prism]

They simply don't have time to check bots as regularly as before

[tall garden]

yea it’d be nice for them to say that after asking 3 times in here

i was here thinking maybe i made a mistake on my part and wanted to check with them but yea

maybe they’re backlogged 😔

[empty dune]

Hi! Sure someone asked it before, how can I edit a review that I wrote? or remove it at least. Thanks

[olive dome]

Is there a bot that creates a role with custom perms and can auto add those roles in specific channels?

[sturdy swan]

Is it possible to increase the default maximum budget for auction bidding beyond $100 by adding additional funds? I haven't placed any bids before, and this will be my initial bid. Can someone provide guidance on this matter?

[dire tendon]

how i can report any bot who using my open source project code ?

[supple mica]

Open an #auctions-tickets

[shell inlet]

You cannot, if you want to remove a review dm me with the screenshots and the bot/server id

[shell inlet]

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[supple mica]

If your bot is open sourced then you're allowing people to access your code and you cant prevent them from using it.

Although we can mark it as a clone

Feel free to dm a moderator about that

[still cobalt]

ulan bir hafta oldu hâlâ botumun red veya onayı gelmedi?

[shell inlet]

maalesef botunuzun ne kadar sürede onaylanacağını veya reddedileceğini garanti edemiyoruz

Eta verilemez, üzgünüm

[cyan palm]

Burada hepimiz gönüllü olarak çalışıyoruz, bekleme süresi yoğunluğa, ülkelerin tatillerine ve benzeri durumlara göre değişebiliyor. Tek yapman gereken sabırlı olmak

[civic scroll]

Heya I need help.. I restart.. I'm clearing the cache but I still haven't been able to access it for days

[weary mauve]

Hi so I voted for a discord bot (2 times now) and I didn't get any of their voting perks both times nor did I get a vote confirmation message or a vote reminder message (bot being Mimu)

[empty dune]

Ok thanks

[boreal steeple]

hey everyone I would be happy if my offer is accepted so quickly because I want to start earlier with my project and I'm running out of time I understand that if you don't have time you won't do it either but I would be happy if it goes faster with me

[thorny egret]

hey im trying to do a background image but it says png and jpg only and ive tried jpeg and png and jpg

for my bot!

https://i.imgur.com/XR8HJAq.png

[shell inlet]

im not sure as to why that's happening, try clearing your whole website cache once

[shell inlet]

Hey, for rewarding concerns please reach out to their bot support and if you voted during the site's downtime most likely it didn't go through, you can check #site-status to see when the site was down

[shell inlet]

you submitted the bot 16 hours ago, there's no current ETA the minimum waiting period is 3 days to a week

[civic scroll]

Already done 😦

[thorny egret]

hey could you guys let me know? also how do i change api widget for my bot from svg to like png/jpg/jpeg

[floral pagoda]

Known issue

[thorny egret]

ty, will it be fixed soon?

[floral pagoda]

I can't tell, not an engineer

[thorny egret]

alright!

[main obsidian]

website down?

[soft star]

Looks fine now

[main obsidian]

yes its back

was a 5 minute outage

[tame trail]

Hello

i want some help with something related to webhooks

where i can write it ?

[crystal cosmos]

cant add my discord server to topgg

[full sequoia]

#announcements message
Do we know who the judges are this time around?

[soft star]

No

[rough hornet]

how do I pass my bot's ownership from an account to another? I've been wanting to change account for some time

as in tog.gg's

[cerulean ember]

delete it, and add from other id again

[elfin zenith]

Bir sorum var yardımcı olabilecek var mı botla ilgili

[north patio]

What are you trying to say bro say in English

[eternal knot]

Votes are reset every month right?

[stoic socket]

Yes

first vote of the month resets it 👍

[midnight cypress]

Bribing isn't allowed... 💀💀💀🤣

[supple mica]

i mean

depends who the judge is

if you get me

[sturdy swan]

I tried turning on a reminder that previously worked but now it only says that. Why is that happening?

[sturdy swan]

this channel is only english

non english is #general-int

[gloomy shell]

We allow all languages in support

[sturdy swan]

uh k sorry

[hollow shell]

Don't change the tabs and wait for it to show also refresh

[slender matrix]

is there any mod available i want one small help regarding my bot ?

[digital drift]

hey i just won an auction, when will my bot get listed?

[gloomy shell]

Ads go live on tuesday around 8pm UTC (24 hours after the cycle ends ish)

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Winners. This stage runs from <t:1701716400:F> (<t:1701716400:R>) to <t:1701802800:F> (<t:1701802800:R>), allowing winners to pay for their ads that will start to go live at <t:1701802800:F> (<t:1701802800:R>).

During this stage, users are unable to bid for next auctions.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1701802800:F> (<t:1701802800:R>)

Next Auctions Ending: <t:1702321200:F> (<t:1702321200:R>)

Dec 4, 2023, 7:18 PM

[digital drift]

just one more question, i made a bid at like $11 and idk what is $30, but i paid $30

[gloomy shell]

Auctions are cpm based, which means the first number is the amount youre paying per 1000 impressions, and the second number is your max budget

you'll pay maximum the second number

I recommend reading our support articles on Auctions

[digital drift]

okay thanks

[thorny egret]

guys is the api down

[sturdy swan]

The website is down, so I would wager the API went with it (just a guess here).

[lethal bolt]

We are working on it guys

[thorny egret]

thought so haha, my vote command is giving me an error saying api gave error code 504 response

[somber parcel]

any chance we can get an update in #site-status

[sturdy swan]

here's your update: it's back.

[somber parcel]

cheers

[lethal bolt]

yup should be working again

[thorny egret]

api isnt working for my bot

[lethal bolt]

#topgg-api you should type your issue there

[charred arrow]

Question: permanent removal isnt popping up as a command but its under /type

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sick lava]

hey @supple mica i asked u last time for the amount of bots in the waiting list, could i get an update if possible ?

[light rain]

Almost 400

[latent tangle]

Hello, quick question is my first time using top.gg.
I created a server and assigned a voter role in the settings but when people vote is not getting registered/logged nor they get the role, what did I do wrong?

[grand prism]

You have to use some other bot because it doesn't work

[supple mica]

Don't make it a regular thing, we can't constantly hand out queue counts as it's just going to make people pester the team more. Please be patient until your boy is reviewed

[latent tangle]

any recommendation? i tried tracker but seems like is not getting the job done either

[sick lava]

no worries, that's why i said if possible. i see that the number has decreased so you are doing a good job. i was always rooting for yall and will always be.

[grand prism]

Honestly no, Vote Tracker is the only bot I know

[sick lava]

am working on it still to add some commands and shit so it's okay if u take time for me ahaha

[latent tangle]

oki, will try again. Thank you NyHu

[floral pagoda]

Don’t ask to ask… What do you need help with?

[tepid fractal]

<@&817055174613794826> this always happens with me bruh why? the page is just loading and loading any solution? this is not my pc issue or anything from my browser

[supple mica]

Support team is for auctions help

Log out and log back in

[tepid fractal]

then it will work?

[supple mica]

yes

clearing cache or relogging usually helps

[tepid fractal]

okk

[mental elm]

having a complete description displayed in an iframe is still allowed correct?
I haven't updated my description in maybe 2 years, so just making sure

[supple mica]

Sounds good to me

as long as it doesnt show any guideline violating content

[mental elm]

Thanks

[viral holly]

Its already took 1week. can you please check it ASAP please

[grand prism]

If it says one to two weeks, don't expect it as soon as possible

[tepid fractal]

Still same issue. I did what you said but still didn't fix and if you are talking about it's cuz cache is not clear. lol I just install a new window week ago. even it's not work in my old window too.

[supple mica]

going to copy paste my response from the other channel that i sent you:

It also says 1-2 weeks, so please be patient for the second week

[tepid fractal]

In which channel do I post this issue?

[supple mica]

There's an issue with your submission if its still not working

Can you show all your submission details

[tepid fractal]

ok

[supple mica]

Are you the owner of the server?

[tepid fractal]

no

I am the admin of the server.

[supple mica]

that sounds like your issue, you can't submit serverds as admins

[tepid fractal]

uhm only server owner can submit the server?

[supple mica]

As of now, yes

[tepid fractal]

ok

thanks for your help

[soft star]

be patient

[soft star]

AND it’s been 5 days senses you applied

[viral holly]

today is the 5th day

[soft star]

mhm week is 7 days*

[viral holly]

[dry spade]

I removed my bot from the site and restored it, but the comments were not deleted. Isn't there a chance to delete those comments?

[zinc oracle]

Comments are actually "owned" by users, not the bot. When you delete the bot they stay because the person who wrote them didn't delete them.

[dry spade]

So is it possible to delete comments?

[zinc oracle]

If the user who wrote it requests it to be deleted.

[dry spade]

Oh, that's bad. Thanks.

[half meadow]

returned undefined

what's the issue here?

[light rain]

Should be in #topgg-api

[tardy panther]

When will the avatar and name be updated: https://top.gg/bot/1171294403072118854

[light rain]

-refreshdata

[wild stone]

@tardy panther

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[atomic elk]

I would have to dispute.

My bot has a help commands and moderation Commands.

[light rain]

Dm me

[light rain]

Solved^

[sturdy swan]

Help

I can't add my server

On the site

[gloomy shell]

Are you getting an error message?

[sturdy swan]

No

[gloomy shell]

What happens then?

Whats preventing you from adding the server *

[sturdy swan]

See no option

For adding server

[gloomy shell]

Are you the owner of the server on Discord?

[sturdy swan]

Yes

[gloomy shell]

click that little refresh button (the circle arrows) and log out and back in again

that should refresh your servers on that list

[sturdy swan]

I did Many times and it shows the same

[coarse bison]

Where can I get a ticket support

[gloomy shell]

If its auctions related, #auctions-tickets

If its not, https://support.top.gg or email [e-mail]

[coarse bison]

I'll create a ticket

please look into it,thanks

[coarse bison]

This is my ticket ID : 375179 Can you look into it

[soft star]

we know.

[unique elm]

it seems fine now

[cyan palm]

@sturdy swan which tags you removed?

could you send me the screenshot of your tags again

[sturdy swan]

is 3 allowed?

[cyan palm]

yes it's allowed

[sturdy swan]

guess what

[sturdy swan]

it's not working

[sturdy swan]

i added 3 and it's still loading

[stoic socket]

what browser are you using

[cyan palm]

are you the owner of that server?

[sturdy swan]

yes

[sturdy swan]

bing

[stoic socket]

thats not a browser, thats a search engine

[sturdy swan]

sorry, mean't like

[stoic socket]

whats the name of the app you are using to access top.gg through

[sturdy swan]

man it's like this

[stoic socket]

ms edge

hm

some browsers are known to be a bit hit and miss with top.gg

[sturdy swan]

does google work?

[stoic socket]

but i dont think edge is known to play up. do you have any ad blockers or extensions like that enabled?

[sturdy swan]

no

[stoic socket]

hm

idk what else to suggest - i do have one last troubleshoot idea

can you right click on top.gg, click inspect and then network - go through the submission with this tab open, see if it goes red in the network tab and it should give a better insight of whats going wrong (site doesn't always handle errors right)

[light rain]

Google is also a search engine
Browsers is like chrome, edge,safari, chromium, opera and more

[sturdy swan]

can they work?

[sturdy swan]

so, chrome can work?

[sturdy swan]

wdym

[stoic socket]

it should be pretty much the same on microsoft edge

then just follow through the add server steps again, the network tab shows when things go wrong and will help find the error message

[sturdy swan]

yeah i did inspect, network

what else

[stoic socket]

go to the network part like I do there

[sturdy swan]

yeah

[sturdy swan]

mhm

[stoic socket]

when it fails, it will look like this

[sturdy swan]

this it?

[stoic socket]

yes

but you have to have the network tab open for it to record the API request

i dont think thats going to work, so idk wht else to suggest tbh

[cerulean quartz]

Hello! So I have a music bot in my server but I want it to stay in one or two channels specifically. I attempted going through one by one channel to change the permissions but that didn’t work out. I do remember there being a website to change the permissions and such for the bot but I cant remember what it was. Is there anyone able to help me with this problem? The bot tends to stray and it gets pretty annoying for everyone

[lone ether]

-wrongserver @cerulean quartz

[wild stone]

@cerulean quartz

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[strange hill]

@lone ether

[light rain]

??

[strange hill]

I was finding his id to dm him since i got a message that my bot was rejected ans i have to dm ixz since he is the reviewer

[neat trail]

can anyone tell me why i got blocked?

[light rain]

-cloudflare

[wild stone]

@neat trail

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[heady grove]

Does the web went down, or it is just me

-cloudflare

[empty glen]

not just you been stuck on loading for a bit now

[light rain]

Check pins

[soft star]

only staff can use that.

[light rain]

Now I cannot use it

[empty glen]

ah thank you!

[soft star]

you’re an staff

[elder snow]

-cloudflare

[spiral ibex]

uhm what i do now

[elder snow]

Dosent work

[elder snow]

Refresh your page, if cant clear the chache

[soft star]

get yo ass on your main

[spiral ibex]

uhm still nothing now its not even loading

[light rain]

Site is down, this has been reported internaly

[sturdy swan]

Like always, every 2 days

[river moss]

Site down means my bot is also down 🙂

[empty glen]

poor top.gg would be such an issue if so many bots didnt rely on it

[sturdy swan]

Perfect servers 👌

[lone ether]

Site is down, been reported internally

[viscid pendant]

Hay

[void meadow]

When will the site open?

And can anyone change my username? I want my username to be Eresbos

[light rain]

Ask a mod

[void meadow]

I don't see any active mods

[light rain]

Just ask an online mod

[void meadow]

@lethal bolt Can you check my dm?

[wispy path]

site is not down

[soft star]

it was*

[noble carbon]

Hi how do I add my server to top.gg?

[lone ether]

bro pings me almost 2 hours later saying site isn't down

[stoic socket]

lol

was down today

[light rain]

Bro has a website for it

[stoic socket]

lol

moving to ss so no ads

but yes, down today

[fluid birch]

Could you add a days without downtime "high score"?

[stoic socket]

👀

#general time

[wispy path]

ok

[timid garnet]

am I able to take my money out of topgg that I added to my wallett?

[supple mica]

You are not able to exchange credits for money, no unfortunately

[timid garnet]

well fk

how do I spend the money I have on an auction

none of it makes sense

[supple mica]

You use your auctions credits to bid for slots

and pay for auctions

#auctions-faq has some good info in auctions

If you're new and want to learn about bidding, then the below may help

[wild stone]

First time bidding?

[See here for first time bidding tips!](#auctions-support message)

If you're unsure of anything, be sure to ask in #auctions-support to get help from our support team.

[low holly]

there a way to respond to comments left on your bot pages?

[grand prism]

No