support

[runic kite]

ok i will try that

[worthy turtle]

When it happened

That notification box

@zinc oracle

[zinc oracle]

That notification will always show for the owner of the bot.

[clear onyx]

When going to add a server, it doesn't let me move beyond the server details section. I've filled out all of the required fields, but it doesn't do anything when I click the 'Next Step' button.

I've tried refreshing and trying again after a couple of hours, changing devices, changing browsers, as well as deleting the server and readding it.

[worthy turtle]

The thing that is saying please allow 1-3 days for you bot page to appear in search results

[shell inlet]

did you try clearing your website cache?

as well as deleting the server and readding it.
how can you do this when you claim you haven't gone beyond the server details section

[clear onyx]

Yes, I tried doing that as well.

[clear onyx]

It gives me the option to delete it

[shell inlet]

if you recently deleted it then you might have to wait for a bit and then re-add

i can't say precisely how long but atleast an hour

also you should be the one to have the server's ownership and not just administrator perms

[clear onyx]

I'll try again in a couple of hours or in the morning

[clear onyx]

Yeah, I'm the one with server ownership

[sturdy swan]

Hey, I need help setting up the vote logs.

I already set the webhook URL but the tests dont come into the server channel.

[grand prism]

You didn't provide a link to the discord webhook there, did you?

[sturdy swan]

yes I put it the bot webhook in the top.gg webhook URL settings

[grand prism]

What do you mean by "bot webhook"?

[sturdy swan]

Like when you create a webhook its look like a bot... Just the webhook api url

[grand prism]

It is impossible to receive information about votes in this way. You need to create your webhook listener on your VPS. Then you enter the IP and port of your express server where top.gg should send information about votes

If you want to use Discord webhooks, then consider using other tools or bots that offer such a thing

[sturdy swan]

So how then I cant set the votes logs with Top.gg only and webhooks

??

For what are the webhook section in the server setting in top.gg then?

[grand prism]

There you usually enter the IP:PORT of your VPS where your bot and webhook listener are located

Read the top.gg documentation about webhooks

[shell inlet]

https://docs.top.gg ^

[sturdy swan]

a reviewer stated that one of my commands isn't working while i'm more than sure it is

#general message

is this a troll? I'm not laughing

[shell inlet]

No it is not, DM the reviewer to dispute your denial please refrain from bringing it to the public

[runic kite]

what prefix do i put for slash commands

ive been denied for putting / as prefix?

its only slash commands....

[shell inlet]

mention "slash"

[runic kite]

bruh i thought its obvious / means slash commands :/

[shell inlet]

and I don't think you're denied from putting / as a prefix

[runic kite]

it legit says that in modlogs

[shell inlet]

is your bot's prefix actually "/"?

[runic kite]

its slash commands works in other servers

idk how it could magically break here

[shell inlet]

yeah, I'm not sure why it was declined then, dm the reviewer

[runic kite]

ok

[runic kite]

pog

i can see the bot def went to this verification center then left it

[shell inlet]

our reviewers have enabled their dms, looks like it's an issue on your end, try enabling direct messages and dm them

[runic kite]

oh i found it

somehow top.gg dms were off

no clue why

[cold talon]

most likely this is a mistake by the reviewer himself

how can I change my bot avatar to another? the bot has a different avatar

[grand prism]

Click "refresh data", then "edit" and "save"

It will fetch new avatar/name from discord developer portal

[cold talon]

ty

[sturdy swan]

P3ople told me to receive logs og the votes with webhooks only need to add the webhook to the setting of the server in "Webhook URL".

But still not works for me I dont receive any votes logs...

They told me maybe is a problem from top.gg. Help.

[grand prism]

What kind of webhook url they told you

[sturdy swan]

just a webhook of Discord... create webhook of a channel

[grand prism]

No, that's not gonna work

if you want to use discord webhook use something like third party service or discord bot

[wooden apex]

Where is this give money ? I couldn’t find it

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?

• When you pay for your winning bid, you can "Pay with Credits".
• If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[fluid birch]

@wooden apex ^

[stoic path]

Hi, sorry to bother you but the display profile image of my bot disappeared I do not understand why? Is there a way to update it or something?

Sorry but, I finally found as fixed the problem, thank you anyway!

[fallen nebula]

When I try to create an invide code, I get this messae: There was a problem creating your invite. Please make sure the Top.gg bot has been added to your server with the Create Invites permission! I already added the bot and gave it all permissions, so don't know what to change

[grand prism]

You can provide your own invite link if i remember correctly

[fallen nebula]

hmmm even when I do that that message still pops up

I deleted it and tried again, when I got to the conformation screen I clicked on next and then I bring me to the server details screen. After that I clicked next to the confirmation screen and now is loading eternally

I think it has smt to do with the error

[lethal bolt]

Hey, are you still getting that error?

[fallen nebula]

hello! Yes I do :/

[lethal bolt]

Let me check

[lethal bolt]

It seems like you deleted your server you have to re-submit it for me to check it

[fallen nebula]

resubmitting it now!

oh damn it worked!

huh I changed nothing in my submission process lol

[lethal bolt]

That was my magic

Have fun

[fallen nebula]

you're awesome mate

[sick venture]

Is there a way I can make a support ticket? I'd like to talk to support staff privately

[grand prism]

It depends on the case

Most matters are handled via private messages with moderators. If the matter concerns an auction, you can make a ticket on #auctions-tickets channel

Also there is https://support.top.gg but I don't know if it's used for anything other than unban requests

[lethal bolt]

If it's moderation thing you can DM us

Or yeah you can create a ticket for more serious situations

[sick venture]

I already make a ticket in the channel the guy linked above

[lethal bolt]

That's great we will look into it

[sick venture]

alright thank you

[mighty vigil]

Hello, can someone help me with a problem I have? Explained to them that a few weeks ago they stole my cell phone where I had my main account and I can't access the account because of the 2AF issue. So with this account I am in charge of my server but I want to edit in the top.gg panel but it doesn't let me know how I can do it please help

[shell inlet]

dm an online moderator with proofs that you own the server and they'll delete it for you and you can re-list the server on your new account

[wanton meadow]

Hello, can anyone remove this 2 comments under my botprofile? This comments look like ChatGPT was on my page. They aswell 2 different guys. But they dont look real and i want that they get removed pls, i mean the comments ofc

https://top.gg/bot/1162218116038803477

There...

[mighty vigil]

Ok

[mighty vigil]

Help

[runic kite]

my reviewer still has not responded with why my bot has been declined after it said the prefix is false when it is correct, I DMed them, what to do?

[cunning fjord]

I think he means that he used the listed prefix and it didn't work

aka, fix your bot

[runic kite]

its legit fixed

slash commands

i put / as prefix

i think it is common sense

it means slash commands

i would expect a reply at the minimum

just like the Moderator told me

[cunning fjord]

maybe be patient -_-

[runic kite]

ive submitted twice

ive been patient

ive been dealing with this for months

everyone accpeted my bot except Top.gg

[light rain]

Your bot might hane not show the commend in /
Also try wait at least 24h for reply
Since we are all volunteers

[floral pagoda]

It looks like the bot has no global slash commands at all...

Makes it hard for us to test things

[manic cypress]

ignore the ad

anyway yeah its not showing my servers

[light rain]

I dont see a Server that is linked to You

[manic cypress]

linked to me?

like a server i'm owner in?

[light rain]

The server that you have uploaded to top.gg

[restive portal]

its just stuck here

[light rain]

Check pins

[manic cypress]

i'm trying to upload a server

but it wont let me manage any to do so

[light rain]

Ah are You the owner?

[manic cypress]

mhm!

[light rain]

Try logout from the site then relogin

[manic cypress]

alr!

[manic cypress]

fixed, ty!!

[rapid nest]

@light rain how much time it'll take for my bot to get reviewed and uploaded on top. gg?

[light rain]

-upto

[wild stone]

@rapid nest

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[light rain]

Dont tag everyone

[rapid nest]

Cool

[light rain]

And dont ghost ping

[rapid nest]

What's the avg review time?

@light rain

[light rain]

Stop ping and read the top

[light rain]

Np

Also Didn't ur bot alady gotten approved?

[frigid kraken]

When's votting glitch getting solved

[lethal bolt]

We hired a new engineer so let's say soon

[frigid kraken]

Thanks mate

[light rain]

I forget that we did

[tulip star]

I am not able to vote on bots for days
bcz it's stuck that way

[light rain]

Check the pins

[mighty vigil]

Hello, can someone help me with a problem I have? Explained to them that a few weeks ago they stole my cell phone where I had my main account and I can't access the account because of the 2AF issue. So with this account I am in charge of my server but I want to edit in the top.gg panel but it doesn't let me know how I can do it please help

[tulip star]

not working

works now after reremove cache

[shell inlet]

i believe i already replied to the same message 12+ hours ago #support message

[hidden pike]

Where is the refresg button?

[grand prism]

On the main page of your bot

[gloomy shell]

Underneath creator controls

[hidden pike]

Site down?

[sacred locust]

Try now

[hidden pike]

Hm working

[mighty vigil]

I already sent the moderator DM but he doesn't respond

[hidden pike]

I tried refrsh bot data but still not showing new name and pfp

[gloomy shell]

click refresh data, then edit and save without changing anything

then it should update within 30 minutes

[hidden pike]

Oh ok

[wintry dune]

Hello, so i tryed to adversite my discord bot but like I don't see my discord bot in the projects section like is that normal as its verified yet I think

I added the bot 3 days ago

[gloomy shell]

is your bot approved?

It looks like your bot was declined - #mod-logs message

[wintry dune]

Oh no, they tryed to verify the bot when the hosting I was using is in 5hours maintenance

[gloomy shell]

You can resubmit it and itll be tested again soon 🙂 our queue is very short

[wintry dune]

(Database maintenance)

[wintry dune]

OK thanks

[gloomy shell]

yw!

[lone ether]

yes

[inland cedar]

what?

its hosted on imgur

its png

server problems?

[gloomy shell]

Its a known bug, you can't set one at all right now

we dont have an eta on when itll be fixed

[inland cedar]

ohh

ok thanks

[ruby jacinth]

what is this icon?

[grand prism]

Server count

[ruby jacinth]

shows how many invites do the bot has?

[grand prism]

No, it shows on how many servers bot is

[ruby jacinth]

how does top.gg acces to that info?

[gloomy shell]

You send it to us via the api

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[ruby jacinth]

thanks

[sturdy swan]

Hey guys, just wondering why my server ad isnt showing up on the serverlist when I search for it.. Ive added it 4hours+ ago, I cant seem to find it by searching any tag or changing the filters. The ad is live and the invite link works and everything but it doesnt seem to be on the serverlist

[light rain]

Will take few days before either will show up

[livid hemlock]

There is a 2 Years old vot for my old bot... i made a new one yesterday...

[echo gulch]

why does top.gg work on chrome but not opera?

[lone ether]

known issue, opera causes problems

[cunning fjord]

brave on top.

[eternal dust]

How to delete a team?

[rotund void]

Why isn't the site loading for me?

[gloomy shell]

Are you getting a specific error message or anything? It seems to load fine for me

[rotund void]

It just stays loading like this for me

[gloomy shell]

clear your browser cache and it will fix that issue of being stuck at 4s

[rotund void]

Thanks, it worked

[wintry dune]

Is it possible to complain about my discord bot declination here?

[grand prism]

Talk with reviewer via dms about it

[wintry dune]

The reviewer was iyz but he is not online or she

[gloomy shell]

You can send them a dm and wait for them to respond

[wintry dune]

OK, I'll wait for his/her response

[weary raft]

how does top.gg rank the servers..i know for bots, its vote.. is it number of people in discord for the server ranking?

[lethal bolt]

There are several factors such as member count, review count etc.

[gloomy shell]

by default its verified/partner status and membercount

you can also use the filters to change it to votes

[gleaming rock]

Hello

[tawdry ember]

Hello! I'm wondering how to put text in color, and title, or even websites, images and so on? like the picture below.

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[supple mica]

@tawdry ember ^

[tawdry ember]

Thank you!

[mellow latch]

How do you become a bot reviewer?

[gloomy shell]

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[gloomy shell]

You can apply and when we need new BRs we look through applications and interview people 🙂

[hardy lion]

uhhh for some reason out of nowhere it now says my bot is in 5 guilds?

(i know the screenshot i showed isn't of a platform you own, but it's representative of the guilds that are displayed on your platform)

[gloomy shell]

Did you run a beta bot possibly that used your server count code ?

[hardy lion]

ah yes that's probably it, apologies. if i turn that off and allow my main bot to post the data will that resolve the issue?

[gloomy shell]

yep!

[hardy lion]

thanks so much

[gloomy shell]

happens more frequently than youd think lol no worries!

[kindred eagle]

idk why but I'm unable to vote, full site gets loaded but whenever I click vote it's stuck in voting

[errant beacon]

Same, not seeing anything in #site-status

[gloomy shell]

Do you get an error message?

[kindred eagle]

nope

[gloomy shell]

Is it stuck at 4s on the countdown

[kindred eagle]

no it gives the vote button

[errant beacon]

When it finally finished spinning it ways "Something went wrong when trying to vote, please try again". I've tried this vote 5ish times now

[kindred eagle]

but doesn't process after that

[gloomy shell]

are you on mobile or desktop

[kindred eagle]

mobile

[errant beacon]

Mobile, votes right before this worked fine

[gloomy shell]

it looks like the site is a bit slow rn yeah

i would wait 10m and try again

[silver verge]

After clicking on vote its processing but not done vote.

[gloomy shell]

we're probably having a small hiccup

[dense vessel]

same issue

[wary scaffold]

+1

[gloomy shell]

If it hasnt resolved itself within 5 more minutes ill get an engineer to look into it

[silver verge]

Thanks it's solve

[wary scaffold]

It's been around 20mins for me

Ok I'll try again

[errant beacon]

same here

[wary scaffold]

Still stuck, doesn't process after we click/tap on the vote button

[gloomy shell]

I'm having an engineer look into the problem

Hey folks! this should be fixed now

I was just able to vote normally, can yall confirm?

[floral pagoda]

Voting works fine for me

[atomic goblet]

why cant i delete a team?

[floral pagoda]

Are you the owner of the team?

[atomic goblet]

yep

[atomic goblet]

oh just saw my team have a project so i cant.. is there a way to remove the project from my team?

btw found a bug

[gloomy shell]

You can move a project from one team to another team or delete it entirely

[atomic goblet]

when u go to the edit tab in your bot, you have buttons to navigate to "analytics" and etc..
and for example the "analytics" will redirect you to https://top.gg/bot/ur_botID/analytics
but the bug is that if you will click on the "delete" button from your bot page and then click for example on the "analytics" button it will redirect you to https://top.gg/servers/ur_botID/analytics and not https://top.gg/bot/ur_botID/analytics.

I dont know if you know that issue alr but I hope that help and you understand what i wrote cuz my english is not the best.

[gloomy shell]

thats weird, yeah. ill write it down for us to investigate

[atomic goblet]

i dont find the option to remove the bot from the team, is there a way just to remove the bot from the team and delete the team after? so the bot will stay alone and not in any team

[gloomy shell]

unfortunately thats not possibel right now

you have to move it to another team

once its on a team it cant be moved off a team and by itself again

[atomic goblet]

ohh

i see

okay thank you for the help and time

have a nice day/night!

[gloomy shell]

you too thank you!

[obtuse turret]

how to fix this problem ?

[gloomy shell]

clear your cache and try again

-cacheclear

[wild stone]

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

[mellow pewter]

Can someone tell me why my Libertas bot isn't working and giving me this as well: i tried to go to it right now and it's saying (Not Secure) https and my (https) is crossed out and also red?

it also says, when i try to go to the page with this message with an white page: (Hello how are you!!!)

[wild stone]

@mellow pewter

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[mellow pewter]

okay i'll look then...

[supple echo]

Ive got an error 504 Gateway timeout, showing that there is an error from top.gg's side, i was voting for other servers in which the page loaded, but for my next one it did that

[light ether]

Yeah mine is also not loading as well, also getting a 504 Gateway error. Host time out

[burnt crystal]

Yeah something is definitely weird right now. My auctions analytics are showing Unknown Product

[mighty jackal]

Hi is it working now
It doesn’t work for me now

[zealous hull]

Why can't I vote?

[light rain]

Check pins

[zealous hull]

I tried everything

I mean I can do it on an incognito tab but I don't want to keep doing that

[zealous hull]

Does clearing browser cache delete all my data

Like saved passwords and all

[toxic latch]

I can't load forever.

My access environment:

• OS: Windows 11
• Tried on Chrome, Edge, and Vivaldi (I am using Edge for videos).
• Not using any ad blockers, only using the Google Translate extension.
• Accessing from Japan.

What should I do?

[supple mica]

You need to log out and log back in again

[toxic latch]

I tried that, but it didn't improve.

[supple mica]

Weird, that's usually the working solution. I don't think the location should be an issue either

Do you have a phone you could try from?

[toxic latch]

I had mistakenly thought that I couldn't add servers on the mobile version... I successfully registered a server from my mobile phone and was able to edit it from my PC. Thank you very much😊

[supple mica]

Ayo good stuff

[woeful mason]

When I try to edit my bot (1106711474832937040), I get a 403 error.

[low reef]

Hi, i followed all the recommended fix (except reloggin in because it doesn't even lets me click the profile button), but I still can't seem to vote. What should i do?

[supple mica]

are you logged in?

try and relog if you are

[supple mica]

Log out and log back in

https://top.gg/logout

[woeful mason]

I have tried it on 3 different devices... maybe it's because I had a team at top.gg, deleted it and therefore have no access. lol

[gloomy shell]

Yeah that'll do it

you'll have to have it deleted and then you can re-add it

right now its "ownerless" since the team is gone

[low reef]

now I dont know if its logged in or not. it doesn't let me click on anything like the profile button on the top right

[supple mica]

Looks like you're cloudflare banned in that case

Give it an hour or two and come back

[low reef]

is it banned by ip address?

[supple mica]

Yes

[low reef]

ok I'll try connecting to a different network (mobile data) and see if it works

didn't work. will check back later. thanks

[lavish cairn]

is it a bug?

[light rain]

Known issue, no eta

[lavish cairn]

thanks ❤️

[sly dagger]

any help to this ?

the context is i voted for bot on top gg when bot was down for a few mins and the bot didnt update the timer

[light rain]

-wrongserver

[wild stone]

@sly dagger

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sly dagger]

[gleaming verge]

Voting isn't loading for me ...

I'm waiting since 2 minutes now for the 4 seconds to start

ok it worked but idk why it's sooo slow

[gloomy shell]

If you're getting stuck at 4s left on the countdown to vote....

Please clear your browser cache and try again! There is an underlying issue we are working on fixing but you can clear your browser cache to fix the issue temporarily. Thank you for your patience as we work to resolve this issue permanently.

[ancient orchid]

Is anyone here that can help me with why topgg site isn't accepting my server invite link?

[fluid rapids]

One message removed from a suspended account.

[ancient orchid]

Lol along with bot support your a comedian lmao

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[ancient orchid]

Oh that would figure lol I don't guess you know anything about topgg? Lol it's bugging me the link I had on the site to join my server I guess expired I'm trying to replace it but it's not accepting my normal invite or my vanity invite

[fluid rapids]

One message removed from a suspended account.

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[ancient orchid]

Topgg doesn't work at night? Lol

[fluid rapids]

One message removed from a suspended account.

[ancient orchid]

I'll keep working with it idk lol

[ancient orchid]

I know that mines only at 50% rn

[woeful mason]

My bot has no owner....
I also can't make a new team and add the bot.

Can you please delete the bot?

[light rain]

You can dm a mod

[woeful mason]

are u sure?
In Germany is that a ban reason xd

[light rain]

Well this is top.gg
You are allowed to dm the staff in top.gg (as long as you have a reason to do so)

[woeful mason]

oke

[hardy lion]

is top.gg served by googles adsense or another ad provider?

[grand prism]

Maybe maybe

[stoic socket]

they use a few ad providers

https://top.gg/ads.txt

[rigid flint]

Is there anyway to update the bot icon on the bot page?

[static vapor]

it should update automatically.

[rigid flint]

It does not

[supple mica]

-refreshdata @rigid flint

[wild stone]

@rigid flint

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[supple mica]

have you followed the steps in the embed message above? 👀

[rigid flint]

Oh I see

[rigid flint]

I forgot to click edit

lmao

[supple mica]

let me know if it works (:

[rigid flint]

It worked, thank you

!

[supple mica]

Whoop!

No worries

[wheat flax]

I tried both PNG and JPEG, neither get accepted.

Keeps saying Only PNG and JPG images can be used

Size limit, maybe?

Here are the sizes.

[quick walrus]

Hi so while seting up a voting system in my servr using a vote tracker bot and I set up everything of my server on the dash, but when I go to vote for the server it gives a 403 error, someone please help.
Even in the top.gg dash, when I click vote this comes up.

@gloomy shell can you help?

[floral pagoda]

I can access the page just fine

You might want to refresh your page/clear your cache

[quick walrus]

Oh okay thanks

[quick walrus]

Are you able to vote?

[quick walrus]

After the ad, can you try voting and check?

[floral pagoda]

Well, it will work as there's no redirect or else involved

[quick walrus]

How may I add that?

[floral pagoda]

Add what?

[quick walrus]

You just said there's no redirect

[floral pagoda]

Yeah, for voting

I am not going to vote is all I wanted to say

But I reached the page where I am able to vote, that should be enough

[quick walrus]

Oh okay

Thanks

[shy sigil]

hi, im trying to add a server to top.gg, but it wont show any servers at all

[scenic gust]

Hello

My bot got declined because the /play didn’t work even tho it works perfectly…. And they didn’t give any details of what exactly doesn’t work

[shell inlet]

go to your profile and check scroll down

[shell inlet]

hey, dm the reviewer (@light rain) to dispute the decline

[scenic gust]

It was welper I think

But I’ll dm toaster

[grand prism]

It's the same person. Toaster is his display name

[shy sigil]

still doesnt show anything about any servers

[light rain]

Yes its me

[scenic gust]

oh ok

[muted surge]

So, the website is down

[patent berry]

ye same

[rich flicker]

same

[gloomy shell]

Works for me? Still having issues?

[sterile zealot]

Can I hide my bot from top.gg as long it isn't verified?

[supple mica]

Unfortunately not right now

[sterile zealot]

Okay, thanks anyway!

[scenic gust]

hey

where can i apply as a reviewer?

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[supple mica]

We do not enforce anything outside of what is shown on Top.gg

We are not Discord

[wanton osprey]

how to add role reward ?

[shell inlet]

role rewards are not reliable currently, you can use third party bots such as vote tracker

[wanton osprey]

ok

[valid pumice]

Hi so my top.gg has been bugging for a few days, could i get help?
It doesn't fully load so I cant search nor vote.

[light rain]

You can check pins

[valid pumice]

Oh thanks appreciate it alot 👍

[agile prism]

My Bot Was Already on the website for a long time!

[grand prism]

It's gonna stay like that

Just ignore it

[agile prism]

ok tysm

i had bot developer role , and i can't find it now?

[grand prism]

Probably because you left the server

The role is not automatically reassigned after leaving and joining the server i guess

You'd have to wait until a mod checks the channel and they'll probably give it back to you

[tame trail]

Hello i want to report a discord user that post bad reviews and fake ones on bots page for top.gg

[supple mica]

If you want to report false reviews please contact a moderator

[copper fjord]

hey guys, i've submitted a bot a while back onto top.gg (maybe around a month ago or something), and i recently joined this server to see #logs and maybe see whether my bot got accepted?
so, i go there and filter out messages by my mentions, and i don't see that i sent an application for my bot, so i can't be sure whether i did or not... do i just resubmit, or do i just wait? will i be moved back to the end of the queue if i resubmit, and it turns out i actually did in fact submit before?

[grand prism]

#mod-logs message what about it?

Is this the wrong bot?

[sleek peak]

Hey, I have uploaded my Discord bot to Top.gg for the second time now, but it's deleted for no reason after about 2 days. Maybe he was rejected or something, but I don't get a message about it

[grand prism]

#mod-logs message there is your message

[sleek peak]

oh thx

[supple mica]

let's not forget to check pings people

[soft star]

ping?

[supple mica]

yes pings, for when their bots are declined?

[soft star]

i thought you meant pins

[manic hinge]

Anyone know hwo to get this fivem bot to work?

[sturdy swan]

Hard to help you without knowing the issue, whats your problem...?

[manic hinge]

So i invited the bot in to my discord and the instructions state to us "$set with server IP". For some reason that's not working.

[grand prism]

Ask on their support server

We can't help you

[manic hinge]

Oh, this is the discord it send me to when I clicked on support lol

[sturdy swan]

This server has nothing to do with the bot, ask their support first...

[sturdy swan]

tf...?

[manic hinge]

Right lol

I'm sorry to be a bother. I'll research for their discord

[grand prism]

I think you mean this bot

[manic hinge]

Awesome, thank you! Has anyone have experience with this bot if it's any good?

[light rain]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[scenic canopy]

Anyone know why I can't vote?

[light rain]

Can you tell what the problem exactly/error
(also pins might help)

[scenic canopy]

Im basically stuck on the loading page

oh

[scenic canopy]

It worked thanks a lot

[wheat flax]

Does a server you add need to receive x amount of votes or be up for x amount of time before it is shown on the list? My server has been on top.gg now for about 3-4 days now, it has multiple votes and views from my player from the direct link. It is also on public, not private.

However, when I search my server name, I get 0 results.

[grand prism]

Yea, showing in search results can take up to a week

[static vapor]

Does this have anything to do with me not being able to edit the bot I just submitted's description to provdie more useful information, like features and how to use them insted of a basic list of commands? Do you know?
If not, does anyone know how to see bot's you just submitted to top.gg (and edit their descriptions)?
Is it even possible?

[rain crow]

When my members vote, they aren't getting the assigned Role reward. Anyone else have this issue that can help?

[grand prism]

You need to use third party bot like vote tracker

This system has been broken for some time

[rain crow]

Ahhh ok, tyvm 🙂

[limber kestrel]

Anyone else cant vote?

[meager cliff]

I can't

[limber kestrel]

Hm

[meager cliff]

Gateway time-out Error code 504

[limber kestrel]

Still can’t vote

[muted flare]

I am unable to vote in top.gg

[meager cliff]

Me either

It makes it hard when you have to wait 12 hours between votes. This will change up my schedule.

[left mango]

Yeah I can’t vote either

[jaunty ferry]

Can't vote

[meager cliff]

It's now say "You have already voted. So, maybe all the reload attempts eventually had a success. I'm not sure what time it happened though. I hope it did. Good night all.

[lethal bolt]

Guys check out the pinned messages @meager cliff @jaunty ferry@left mango@muted flare@limber kestrel

[left mango]

Mmh yeah that wasn’t my issue but thanks

[lethal bolt]

What is your issue? Can you open a bit?

[frigid condor]

guys i cant vote, when i try to enter in the site says "Please unblock challenges.cloudflare.com to proceed." what i need to do?

[left mango]

My issue was that I could vote but it buffered forever before telling me there was an issue, it’s fixed now though

[lethal bolt]

See the pinned messages

[lethal bolt]

All good then, have a nice one

[frigid condor]

where is?

never mind

[lethal bolt]

@frigid condor

Here you go

[frigid condor]

i already got it, thx

[lethal bolt]

Perfect have a nice one

[plucky crypt]

site is down?

[vernal lintel]

Tf is this I'm not using ad blocker

[plucky crypt]

same message for me and then got a message about site is unreachable

[sturdy swan]

having same error

[lethal bolt]

Guys wait a couple minutes, then try it again

[ancient orchid]

I've been trying for hours topgg site is having issues I think

[lethal bolt]

Are you facing with site down issue for hours?

[sturdy swan]

tried rn 6 mins later same issue

get stuck on this page and then get web server error
https://i.imgur.com/qK3XEO7.png

[ancient orchid]

It's not even fully loading the page I haven't been able to vote on a bot on topgg for hours dbl working

[shell inlet]

wait for 15 minutes and ping me again if it's down

[lethal bolt]

Try to clear you cache if you didnt yet

Because site works fine for me

[ancient orchid]

I'll try

[sturdy swan]

yeah it worked

[lethal bolt]

All good have a nice one

[sturdy swan]

had to clear cache

[lethal bolt]

🕴️

[sturdy swan]

Hey, I published my discord server awhile ago, it has 2.1k members i added the tags and everything but i am looking in the furry discord servers categergory and i do not see my server in the spot it should be

[light rain]

It takes a few days to a week to show up

[sturdy swan]

oh alright!!

[hidden pike]

Is there any system if we vote the bot topgg bot will give voter role?

[grand prism]

No, it's only for servers and even for servers it's not working properly

[hidden pike]

Oh

[sturdy swan]

Does deleting your account also delete reviews

[small shale]

How can I resolve this?

[light rain]

Known issue, no eta

[small shale]

So is there no way I can update my bot's pfp that's used in top.gg?

[light rain]

-refreshdata

[wild stone]

@small shale

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[small shale]

" Click Edit on your bot page and then Save"

[small shale]

Save = this error

[small shale]

Hence why I asked this

[grand prism]

Just leave background blank

There is no way to put any link there

[small shale]

Done, guess I'll just not have background

[eternal sierra]

hi, i added the top.gg bot to my server but i still can't see my srvr to add to the top.gg website.

[grand prism]

Try to click "refresh servers" and then log out and log in back on the website

[autumn wing]

My bot's profile photo is not showing up on top.gg, what could be the reason?

[grand prism]

Just fetch your bot avatar from the discord api using the "refresh data" button

Then click "edit" and "save" to update cache on site

[autumn wing]

oh ty

[void furnace]

how long do role rewards typically last?

[gloomy shell]

13 hours (12 hours to vote again and 1 hour leeway)

[sturdy swan]

Any way to change your bots name without having to make a whole new top.gg application for it?

[light rain]

You can change your bot name in developer portal

[tacit mortar]

There is a mistake in my bot's name, can you fix it?
https://top.gg/bot/1159522977830944788
Kiest Bot name

[grand prism]

If you changed the bot name via the Discord Developer Portal, you need to fetch this information using the "refresh data" button

Then simply click "edit" and "save" to update the cache on the website

[quiet glade]

Hello

I need a ticketing system bot

[grand prism]

Then search on top.gg, we do not help others in finding bots because it is a matter of one search on the website or on Google

[burnt barn]

@grand prism how can i fix my bot

[burnt barn]

this is my bot

and

it shows as deneme

[shell inlet]

follow what he said

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[burnt barn]

but i cant find where is it

[shell inlet]

scroll down

on your bot page

[burnt barn]

thanks i did it

thank you for helping

[shell inlet]

no problem

[ocean portal]

Is the website working for anyone else?

Read pins. Ty

[meager cliff]

I did clear my browser cache.

[meager cliff]

Yes, site is working fine for me today. 🙂

(at least it was an hour ago)

[keen pond]

discord of platinum svs pls

[grand prism]

What?

[keen pond]

de discord of platinum svs in de page is de expired invite

[floral pagoda]

What language do you speak?

[keen pond]

spanish

the platinum svs discord because on the page it says that the invitation has expired, someone sends it to md

[floral pagoda]

¿Te refieres a una invitación caducada? No dude en informar de ello

[keen pond]

yes

[floral pagoda]

-how2report

[wild stone]

How to report a bot or server

If you find a page that violates our bot guidelines or server guidelines and would like to report it, please do so using the report button.

From there you can select a reason and add additional information to the report. When submitted, our site moderators will receive the report and open an investigation if deemed necessary. You will not receive any notification about the resolution to your report.

For more information, refer to this article

[keen pond]

this

[floral pagoda]

As mentioned: Report it

[dreamy shoal]

I can't add a server im admin in to top.gg. It just keeps loading and never stops. Is this a bug or something?

[floral pagoda]

You need to be the owner of the server

[dreamy shoal]

he said he was having the same issue

that's why I did it for him

and when did they change it where you have to be the owner of a server?

it used to be as long as u had admin

@stray thicket is the one im talking about

I just had him join to talk to u about the issue

[stray thicket]

same thing happened to me and Im owner

it gets stuck on loading

and never uploads

[stray thicket]

that's not true

[dreamy shoal]

they could of changed it recently so it could be an owner thing now

[stray thicket]

yeah but even so I'm owner you described the same issues I was having

[floral pagoda]

You're saying I don't know the product I am a Community Manager of?

Try a different browser and clear your cache

[stray thicket]

you said he needs to be owner when he's receiving the same problem i am having

I'm also the owner

[floral pagoda]

That does not make it less true?

[stray thicket]

I'll test it on chrome or firefox

[dreamy shoal]

I do have a question though. If admins of a server aren't allowed to add that server to top.gg, why give them the option to?

it seems confusing/misleading

[stray thicket]

how long does it take to get approved

[floral pagoda]

Servers need no approval

It can however take a few days until they're indexed

[stray thicket]

I was trying to read the article but they locked me from clicking it

@floral pagodayeah didnt work it resets all of my server info and i have to do it again

[sturdy swan]

Is it possible to take my bot off live temporarily or do I have to delete it and resubmit an application?

[stray thicket]

Shouldn’t waste your time support here aren’t good

[gloomy shell]

you can temporarily private your bot through the discord dev portal if you need to

[coarse garnet]

When i open the site for voting it verifys and shows voting for server name. It gets frozen

[lethal bolt]

Hey, you can check out the pinned messages

[wild stone]

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

[neat rock]

I think I bid wrong ):

[shell inlet]

#auctions-tickets

open a ticket

[sturdy swan]

Where is the discord dev portal?

[neat rock]

Just did! Thank you 👍

[lunar umbra]

hey so if anyone is available I got a question/clarification with the bot approval rules

[lethal bolt]

Sure, what is your question??

[lunar umbra]

so the rules states that a bot cannot have anything nsfw in the any part of the listing.

If I had a bot that's primary feature is NSFW, but I kept nsfw off of the listing, would that still be okay?

[light rain]

Yes but you cannot suggest/write Nsfw in the listing
and you have to keep nsfw in nsfw channel

[lunar umbra]

for keeping nsfw in the channel, the feature wouldn't be sending nsfw media, however it would be associated with nsfw but it's not necessary explicit, would that still have to be in the nsfw channel?

[light rain]

So text based nsfw?

[lunar umbra]

not really, lemme explain it better

a part of nsfw is the control you have over a person, the bot would let you control someone (with consent)

[lunar umbra]

that's what I mean about nsfw but also not

[grand prism]

It's not working at the moment

[sturdy swan]

Fr?

[tacit frigate]

Yo I bought the premium set up bot for like $5 does anyone know how to get the activation code for it?

[shell inlet]

-wrongserver

[wild stone]

@tacit frigate

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[lethal bolt]

You can't mention that on description and your bot has to be limited with nsfw free channels, I'm talking about those restricted commands.

[stiff orchid]

Hello, do we still get a DM from Luca when a bot is approved?

[supple mica]

Yes

If you have dms enabled, if not, you'll just get a ping in #logs

[stiff orchid]

Very nice, and about the current queue wait time, what is it? I remember we could ask here a while ago

[supple mica]

The last bot that was declined today, was submitted on the 12th. Making it roughly a 3 day queue time.

[stiff orchid]

Sounds good, thanks for the help!

[supple mica]

No problem

[serene walrus]

Hi, I changed the icon of my bot a month and a half ago (for Halloween) and since then the icon on top.gg has just been showing the default icon. But if you check my actual bot icon, you will notice it shouldn't be like that.

I would like to get this fixed if possible as I'm running ads on it and this bug is likely negatively impacting the number of clicks I get.

[tall garden]

literally having the same issue with my word search bot

[lethal bolt]

Hey, Give site some time to update info

[tall garden]

oh okay, thanks

[serene walrus]

What about for mine? it’s been doing this for over a month and it’s been affecting traffic

[grand prism]

Have you tried using the "refresh data" button?

[wild stone]

@serene walrus

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[supple mica]

@tall garden @serene walrus ^

[woeful mason]

I would like to point out again that my problem has not been fixed...

[floral pagoda]

Wrong approach… Contact an online moderator to handle things

[woeful mason]

What the heck is a online moderator?

[floral pagoda]

A moderator who is set to „Online“ in the member list to your right

[woeful mason]

ok, thx

[supple mica]

-b @queen junco spam

[wild stone]

ahmedmeer#0 was successfully banned.

[supple mica]

no support ticket

[light rain]

Lol

[supple mica]

thanks

[floral pagoda]

[amber wedge]

Is the website not loading for anyone else?

[sturdy swan]

Every week, every 3 days there is a problem to do anything on this site!

How long yet....

[light rain]

@amber wedge @sturdy swan
The site seem to have a problem
I have just reported internaly

[gloomy shell]

https://www.cloudflarestatus.com/

Cloudflare is having issues

[sturdy swan]

Okay, thank you guys for your fast reply

[still snow]

The website is down, been waiting for half a hour now

[gloomy shell]

https://www.cloudflarestatus.com/

Cloudflare's challenges are down, so you'll have to wait until they fix their stuff to be able to access top.gg

[still snow]

Super idea this cloud thing, wait a plus minute for every vote, and it's another thing to die

I completely fell out of my vote schedule

[gloomy shell]

It seems they've fixed it, I'm able to access the website now

[serene walrus]

thank you

[sharp scroll]

How do i put my server on the site?

[supple mica]

-addserver

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[supple mica]

[ruby parrot]

does web down?
i cannot vote bot since yesterday

oh nvm just checking pin message

[ocean portal]

Ive cleared my cache three times today and its still not loading the page

Fourth times the charm. Just did it twice in a row and it finally worked

[tall garden]

i tried that but it's still the same as it was before

imma give it a 3 day wait and if it's still the same, i'll let y'all know. 🍻

[floral pagoda]

It should not take that long

Make sure to follow the steps correctly

[tall garden]

oh wait i just noticed the issue now, i deleted the previous word search bot and added some new features, so it says deleted user

would i simply have to make a new bot page or can i integrate it's new token to the previous page

[floral pagoda]

Every new Bot ID needs a new page

[tall garden]

noted, thanks for the clarification and help

[vague plover]

My bot image doesn't appear and widgets don't work

[grand prism]

Fetch your bot avatar with "refresh data" button

Then click "edit" and "save"

Widget doesn't work without bot avatar

[vague plover]

Thx

[drowsy fulcrum]

I need some help. I'm trying to leave a review for a Discord bot. No matter what, it's not sending the review. It's almost as if the bot author has manually disabled new reviews despite the fact there's every indication that it should work. I've tried switching between browsers and desktop/mobile.

[floral pagoda]

It maybe needs a few minutes to appear. What browser are you using?

[drowsy fulcrum]

Seems completely blank when I submit.

I've tried Chrome and Firefox.

I've refreshed several times, nothing.

Worth noting that pressing the "Post Review" button doesn't seem to do anything, no matter which browser or whether I'm on mobile or desktop.

[slim lantern]

How can i find Discord Developers server?

[grand prism]

.gg/discord-developers

[brittle fiber]

is the site down?

[gloomy shell]

It doesnt look like it, what issue are you experiencing exactly?

[brittle fiber]

i am unable to vote

[brittle fiber]

on a bot

[gloomy shell]

what is happening when you try to vote?

[brittle fiber]

the timer gets stuck on 4s

[gloomy shell]

Check the pinned messages in this channel

[brittle fiber]

alright

[brittle fiber]

it works now ty

[gloomy shell]

Glad i could help!

[valid jay]

How do you use the webhook feature?

[grand prism]

You create an http server, you receive a request from top.gg every time someone votes and you do whatever you want with it. In short

[valid jay]

Okay thank you.

[oak python]

bot is not responding

what do?

[light rain]

-wrongserver

[wild stone]

@oak python

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[oak python]

yeah the shit bot directed me to this server

gotta love it

[vast vale]

Is there a bot that blocks all words out of a channel other than numbers?

I'm trying to set up a counting channel but don't want anything else in the channel but numbers. Could anyone help?

[astral bane]

I’m looking for a bot that has these sort of features; ima include the description im looking for that i posted in another server

Can I configure/create commands to do all of that? I currently have a loot spawn type system going on where I control the types of loot that's available to grab. And maybe even add their own custom picture```

[red dirge]

I got quarantined and i think it’s because my sister has a discord account and only uses sofi to give me stuff

[light rain]

There is bunch of counting bot that does that

[marble patrol]

Why does my bot's server count not display on it's webpage?

[grand prism]

You need to send this number to top.gg via API

[marble patrol]

I see. Does this need to be done each time I want to update it?

[grand prism]

Exactly. Usually the interval is 30 minutes

[marble patrol]

Thanks

[vast vale]

Could you link me one?

[lunar harbor]

Hi I’m trying to do the action thing for the server I am but it was sending me in a verification loop and after a few attempts it tells me it can only send the email 3 times a day and then one of the other mods in the server I am in tried it and it did the same thing is there any fix?

[maiden moon]

Hey y’all, I work with AniGame and Zenith (owner) has been trying to add my account to the website to edit our bot page but it is not allowing him. Any idea as to what the issue is?

[dreamy abyss]

Hey 👋 make sure you use their top.gg ID and not their discord id :)

-topggid

[wild stone]

Finding Your Top.gg User ID

You can find your Top.gg User ID on your Top.gg profile.

Follow these steps to find your Top.gg User ID:
Click here to navigate to your profile.
Copy your Top.gg User ID from the address bar.

[maiden moon]

Thank you, will try this.

[wintry oriole]

does top.gg no longer support html in the description?

i just submitted a new bot and the only choice seems to be plain text, not even markdown?

[wintry oriole]

actually, ignore that. i figured it out, it does still support it and you just need put it in

it just isnt obvious any more

[floral pagoda]

[vale grove]

how to solve the problem of the website not responding

[floral pagoda]

See pinned message

[lunar harbor]

Hi I’m trying to do the action thing for the server I am but it was sending me in a verification loop and after a few attempts it tells me it can only send the email 3 times a day and then one of the other mods in the server I am in tried it and it did the same thing is there any fix?

[coral wing]

I published my discord server to top.gg, and I can see it in my profile, but unable to find it on search or leave a review, any suggestions ?

[atomic trellis]

it says it might take 1-3 days to show up

[coral wing]

Thank you for that information, i wasn't aware!

[elder vector]

Hey, how do you add images and all in top.gg server page?

[next kestrel]

-htmldesc

[wild stone]

@elder vector

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[elder vector]

Thank you

[next kestrel]

no worries!

[pure saffron]

i already clear my cache and its still stuck not responding on chrome, how to fix it?

on website topgg, already clear my history and cache the icon and login button not responding (on chrome), how to fix it?

[light rain]

Check pins

[sturdy swan]

This server has not been published yet.

this means that the server is under review?

[ashen light]

?

i cant upload on imgur jpg beacuse is automatic convert to png so i can't use anything another then png but here isays only PNG or JPG and i have PNG so where is the problem?

[grand prism]

The problem is with the website. It just doesn't work and that's it

[ashen light]

but this is bug

[grand prism]

Yes, it is and they know about it

Nothing you can do

[lucid venture]

im a little confused because my bot was submitted after i fixed a problem that got me denied, but the past 5 bots that were denied/accepted have been bots submitted after mine but i thought it was chronological order?

[grand prism]

Not necessarily. As it is written in the pinned messages, several factors influence this

[lucid venture]

Alright thanks

[languid lily]

1172351928307548235

[soft star]

@zinc oracle this looks fun

[light rain]

Same Welp fun dropship

[soft star]

I want some dropsship

[sturdy swan]

This server has not been published yet.

this means that the server is under review?

[shell inlet]

https://top.gg/servers/add/<your server id>

[sturdy swan]

error 404

[shell inlet]

i edited it, use the above link and try adding your server

-ban 1172351928307548235 potential scam

[wild stone]

abdulqudus_001_26947#0 was successfully banned.

[sturdy swan]

now error 400😂 😂

[shell inlet]

can you screenshot?

are you the owner of the server?

[sturdy swan]

Yes

[shell inlet]

-addserver follow the article and add the server

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[shell inlet]

you should have @small lantern in your server

[sturdy swan]

i have and i done all the steps but this is what i see

[shell inlet]

go to edit and publish it

[sturdy swan]

I only have save changes

[shell inlet]

can you give me your server id

go to https://top.gg/user/me and click on edit as i said, fill the info and click on save changes

that should publish it

[sturdy swan]

Now I try thank

[sturdy swan]

Now is live right?

[shell inlet]

yeah it is

[sturdy swan]

perfect but i have to do command bump or not

[shell inlet]

im think you're referring to disboard, we're not related to that

[sturdy swan]

no beacuse some bot need to bump

[sturdy swan]

THANK YOU for help ❤️ ❤️

[shell inlet]

no problem

[feral olive]

I want to promo my server

[maiden moon]

having issues linking backgrounds, is this due to size?

h//ttps://i.imgur.com/NakfHv4.jpeg (image link without the //)

[grand prism]

It's just not working at the moment

[maiden moon]

are announcements also down?

published it twice and it is not showing up

[grand prism]

I don't know, I've never used this function

[maiden moon]

I see

[stoic socket]

no

just heavily cached

so give it 30-60 mins to update

[maiden moon]

ohhh got it, thank you for letting me know

[uneven solar]

My bot's name changed. How can that be updated on top.gg without adding it as a new bot? (too many reviews to remove it and re-add it)

[light rain]

-refreshdata

[wild stone]

@uneven solar

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[elder vector]

I'm in the team but still it shows only 1 member aka owner, any solution for this?

[random vale]

Hey, I need to contact someone that Has permissions to remove bot from site. Who can I contact?

[grand prism]

Any moderator can do this

[random vale]

Cool, i wrotek to comsic

[north patio]

Hey Server Staff , I am Looking For A Staff member job , do you all need a staff member by any chance?

[light rain]

-apps

[wild stone]

@north patio

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[north patio]

Hey @light rain I have applied for bot reviewer , how many days is the waiting time

[gloomy shell]

we only look through applications when we need brs

so it could be a few months

[gusty peak]

hey there! i just have a quick question. i tried to add mudae to my server but the $ command isnt working only the / commands

[light rain]

-wrongserver

[wild stone]

@gusty peak

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[gusty peak]

ohhh gotcha! thank you, i appreciate it

[civic scroll]

Hii I have a small problem, I can't access the site anymore : I'm still spinning - >We check your connection Secure :c

[gloomy shell]

-cloudflare

[wild stone]

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[uneven solar]

thanks

[somber parcel]

hewo is there a mod around i can talk to pls and tankyu

[somber parcel]

pls ping / dm when there’s a response , thank you !

[somber parcel]

still looking for help if a mod has time, thank you!

[shell inlet]

hi iara

you can dm me

[somber parcel]

kk !

[slim zephyr]

Cant team "Admin" or "Mod" can edit bot info?

[north patio]

Why are you disturbing them just click on the edit option on the website to edit the bot's info

[slim zephyr]

I said can admin or mod edit or not? I am not asking about me.

[north patio]

Oh sorry , I misunderstood

[shy compass]

Can o get some help?

[north patio]

Tell

I will try to help you

[shy compass]

So can you vote a server every 12 hours like you would a bot?

[north patio]

Yes

If you want you can also add a reminder by clicking on remind me

[shy compass]

When someone votes the server and they get a role does the role go away when the vote is over . I want to give my community a reason to vote

[shy compass]

I would like the vote role to be temporary so it comes off if they are currently not voted if that makes sense

[north patio]

See I am not sure but the vote role is probably permanent

For confirmation you can ping a bot reviewer or moderator

[shy compass]

@light rain @pliant mauve @supple mica Do you guys know about this ?

[light rain]

Dont ping all of us

[grand prism]

If it worked, the vote would last for 13 hours, giving the user an hour to vote for the bot so as not to lose the role. Unfortunately, it doesn't work at the moment, or at least no one has written about changing anything in this matter

[shy compass]

Sorry

[light rain]

Also its not permanent

[north patio]

Oh uhmm

[shy compass]

Ohh 😮

[light rain]

I am going back to my hw

[shy compass]

So it only gives the person the role if they are currently voted ? Thank you that is what I was asking about

[supple mica]

what

[shy compass]

I was asking that if I made the vote give out a role if the role only lasts as long as they are voted

[supple mica]

reward roles for voting are currently unreliable, it's advised you use a third party source/bot

[supple mica]

it's 13 hours when working

[shy compass]

I can give out temp roles with Dyno ! Is there a way to tell if someone voted or just word of mouth?

[north patio]

You can use webhooks to determine if someone has voted

Webhooks are triggered when someone votes and can be used to add multiple vote Rewards

[shy compass]

I was thinking for my theme I give out a gold skull role for voting and nitro basic for voting a certain amount of times .. Can you vote with the bot ?

[north patio]

There are multiple third party websites to add a webhooks

Yes you can add roles via webhook triggers

If you want I can suggest you a third party webhook website

[shy compass]

Big ask but any way you can join then leave after we get it set up if you want?

[shy compass]

I’m not to sure how all this works

[north patio]

You can see YouTube tutorials on this topic of how to add webhooks

[supple mica]

can use the API #topgg-api

[north patio]

Yes you can but only if you are actually into coding stuff

[shy compass]

I’m not super techie I have my staff usually go into things like this but I’m a little lost

[shy compass]

How does API work ?

Trying to watch a YouTube video rn

[north patio]

You can also read the official top.gg api docs

[shy compass]

Where can I find these ?

[north patio]

Here - https://docs.top.gg/

[shy compass]

Not gonna lie this looks over my head for giving out roles for voting

[north patio]

Yeah apis are a bit complex

[shy compass]

Can you vote by using bot commands?

[north patio]

Wait let me check if there actually is a bot that does all this stuff

[shy compass]

Thank you

[grand prism]

No, you can't

You need to vote on website

Then website send request to your webhook where you can receive it

You can use third party bot like Vote Tracker to make it easy

[north patio]

@shy compass I found one - https://top.gg/bot/479688142908162059?s=04ac2feb268d4

Just setup the bot properly and it should work

[shy compass]

Thank you looking at it right now @north patio

[north patio]

No problem

[slow ore]

Hi folks. I just saw that my bot was declined by reviewer @next kestrel. The reason was the bot didn't have functioning commands, but it does.

Can I please get some help appealing the decision to reject my bot from being listed on top.gg?

[gloomy shell]

Dm them and discuss it with them

[maiden moon]

Are reviews down?

I've had a few users message me saying they can't edit their review, remove or add a new one on our page.

[slow ore]

Thank you for your reply and advice

[next kestrel]

It’s a known issue since quite a while. However there’s no eta on when it could be fixed again

[tall garden]

so I deleted the previous bot’s page and submitted it’s updated version on the 17th, also just noticed that most of the bots from that day have been reviewed but i still haven’t gotten any news

did i make a mistake on the submission?

[clever sapphire]

Can I ask a question

[soft star]

hm

[clever sapphire]

I'm trying to run a game on discord for the 1st time

[somber parcel]

~~is it known how long top.gg bot page caching lasts for? i updated my bot page twice within 5-10 mins and it hasn't updated the second time i updated it yet
(what it should look like vs what it looks like, which is broken )

edit: i alr tried hard refreshing, incognito, etc~~

nvm it updated :D

[muted surge]

Would someone tell me when bug fixes will start happening? The website is getting worse & worse & the last things we hear was from last year in #954488568967995472

If you want to know what bugs I’m on about.
1, Not being able to set a banner
2, Bot details taking forever and a day to become update even after a refresh
3, Search not being the best

[gloomy shell]

We just recently got some new engineers onboard and will continue to ramp up to the new year, so hopefully soon!

[dusk bison]

<@&817055174613794826>

How to add greet message when someone votes my page in top.gg

[north patio]

like bot or server

[dusk bison]

bot added h

server pr top.gg ka

Hindi? English?

@north patio

[north patio]

Mai hindi bol sakta hun par ye english server hai

[dusk bison]

acha

okee

Wahi deku sabb english m baat krr re h

krdo bro help

@north patio

[north patio]

You can use webhooks to add greet message whenever someone votes your bot

[dusk bison]

Steps..

[north patio]

you can use top.gg api for this or some third party webistes

[dusk bison]

If I would have that knowledge I would do it without your support

😂

@north patio

[north patio]

https://youtu.be/KmFlldd98o8?si=0SzPZAtED_tYPBg4

[dusk bison]

yeahh

this is making me madd

[north patio]

you can see this for reference

[dusk bison]

productovo is doing that thing

i want that to be done by top.gg

like Nonstop gaming server

aren't are ready features/commands from the bot??

[north patio]

what do you want greeting message for , when someone votes for your bot or when someone votes for your server

[floral pagoda]

Top.gg isn’t doing that for you

You have to set-up voting rewards yourself

[dusk bison]

then whats the use of adding this bot?

[north patio]

its for detecting the number of users in your server and adding it to top.gg

[dusk bison]

okay

for eg if i kick the bot, in top.gg site users wont be shown right??

[north patio]

you can use third party bots like vote tracker for your server

[dusk bison]

okay thanks

[north patio]

it would be stuck and will show the number of users which were in your server when you had the bot

[light rain]

@dusk bison @north patio
It also generate a new invite link if the link you provided expired/delated
as if it is invalid link, your server might get delated

[light rain]

No need to tag them

[dusk bison]

???

[north patio]

oh i didn't know that damn

[dusk bison]

whats the issue?

[north patio]

Bro try to understand there are some rules in the server

[dusk bison]

ok bro

lekin unko role deneka kya faaida

or hame mention krne ka access dia tou..

@north patio

aise rule to kahi nhi suna ki support team ko mention nhi kare

[north patio]

You can mention bot reviewers for help or can wait for them to see your message

[dusk bison]

mention access kyu dia??

[light rain]

Thats not the issue, they are diffrent support team
they are auction support team #auctions-tickets

[dusk bison]

Got it

[north patio]

wait you can understand hindi i didn't know that, damn

[dusk bison]

😂

[north patio]

oh

[dusk bison]

Translator role h ispe....

[sturdy swan]

If my bot joins a server, if my bot creates the invite link of the channel by itself, will they reject my bot?

[sturdy swan]

ah you rejected my previous bot

[sturdy swan]

anyone know?

[supple mica]

yes

[sturdy swan]

will reject ?

[supple mica]

yes

[sturdy swan]

ohhh

thanks for info

lemme change

[supple mica]

its considered a privacy breach

[sturdy swan]

fr 💀

[supple mica]

yea bro no one wants you joining their server fr

[sturdy swan]

yuhh

lmao

[gritty phoenix]

my bot was decilned and they have told me i use broswer cookies as authorization but I use authorization token as an ouath response from api lmao

how can i appeal?

[gloomy shell]

Reach out to the person who declined your bot. However we do not allow bots to ask for authorization tokens for user accounts of any kind, so your decline was probably correct even if they used the wrong terminology

[gritty phoenix]

it says he does not accept friend requests

[gloomy shell]

you can dm them directly without friending them

[gritty phoenix]

oh

[wintry oriole]

is the site in cloudflare "I'm under attack" mode? every single request it's doing a swirly "checking your connection is secure"... It is secure cloudflare trust me bro

[trail scroll]

@north patio

[north patio]

Tag toaster he will help you

hopefully

@light rain

[trail scroll]

@light rain help sir

[light rain]

What?