support

[upper token]

Hi, may I ask. I bit lost at the reason of my bot got declined. I do not understand what it mean, only half of the sentence

would be very appreciated if anyone please explain what it means

[supple mica]

The presence is the "Watching..."/ "Playing..." / "Streaming..." - You can change and update this in your bot

This is changing too quickly in your bot, and should have a bigger delay in between

[upper token]

but I have none tho?

[supple mica]

One second let me check

[upper token]

I was so confused

[sturdy swan]

@next kestrel

Private reply @next kestrel

[long ferry]

be patient and wait for a response from them

[supple mica]

Did you remove any presenses from your bot that might've been there during reviewal?

[upper token]

please, I never had it on my bot

[charred pecan]

Hi, guys. I just got response to my ticket I created recently on topgg website about delisting of my bot. I was told to reach @supple mica to identify the reason of delisting. I am ready to provide all necessary info. Will be grateful for your response. Thanks

[sturdy swan]

My bot has been rejected, I think, because the bot is not responding. This is because the bot’s hosting is malfunctioning. At the present time, is there a solution to review the bot again?

[supple mica]

Feel free to shoot me a dm as per the ticket then I tried to reach out to you via discord but had no response

[supple mica]

You can submit your bot to the site again and be patient then for a reviewal

[charred pecan]

Just sent friend request

[sturdy swan]

[upper token]

So I have to do re-add again?

[supple mica]

Yes. I've looked into it and we get notified whenever there's a bot with a spam changing presense, it would make no sense for your bot to not have any presense at all so I believ eit was removed since.

Queue is short though, so you should be able to resubmit and rereview in no time

[upper token]

Oh alright

But I swear, my bot never has presense in a first place nor since I created the bot tho

weird

[light rain]

Hi, It is a mistake in my part
you can reupload your bot and ill rereview

[upper token]

oh alr I will

[rotund cargo]

can i get unban from karuta ?

[gloomy shell]

we cannot help with karuta

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[rotund cargo]

okay tq

[coral saddle]

Hi, recently I can't vote anymore for all discord bots if someone can help me thanks

[supple mica]

Just relog to try another browser 🫶

[coral saddle]

Thank you

[simple trail]

Hello, I am super confused, I set imgur account for image background but keep getting denied. I try multiple share link formats now idk

[supple mica]

Known issue unfortunately, nothing you can do about it.

[simple trail]

Ok that makes me feel good knowing it is not user error lol ty

[rustic elm]

@lone ether

I don't understand what you mean

[gloomy shell]

Please send them a DM 🙂

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[supple mica]

zob's messages are definitely enabled as per the message above

you might need to verify some stuff on your end

[rustic elm]

???

[lone ether]

my dms are open! this is a issue on your end

[quick osprey]

What can I do about botted bad comments?

[frank elm]

Report to a staff.

[long ferry]

I can look at it tomorrow

just send me a dm and I'll look into it tomorrow

[quick osprey]

How?

[grand prism]

Read message from mod above

[pallid yacht]

i posted a review on a bot & it won't let me delete it :<

[lethal bolt]

You can send link to me and I'll remove it for you 😳

[errant bay]

hi
why cant i vote in top.gg website

[long ferry]

Can you elaborate your issue?

What tells you that you cannot vote

[pallid yacht]

send it here or somewhere else?

[errant bay]

i press vote i do the bot thing

then after a bit

it doesnt register

and makes me do it again

[foggy kite]

which webhook do I put there and what is this authorization? What do I need to put?
https://cdn.discordapp.com/attachments/412006692125933568/1166142779831881768/image.png?ex=65496a18&is=6536f518&hm=4b472a819ef276bdecdd94f554d86b84795f22d43e67fd0143c27054d27c3d2d&

[buoyant reef]

Hey all, I hope I'm in the right place. I installed the NASA APOD Bot on my server and want it to post the pic of the day automatically, how do I do this? It works now if I type the commands.

[lethal bolt]

You can DM me

[lethal bolt]

-wrongserver

[wild stone]

@buoyant reef

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[tropic lichen]

Hello, I have a question. A few hours ago I changed the name and avatar of my bot. I want to know if the changes are automatically reflected in Topgg

I just want to make sure that I don't have to delete the bot and resubmit it 😅

[hasty iris]

U don't. Just refresh 🙂

[tropic lichen]

Thx

[hasty iris]

Np

[sturdy swan]

Hey, how come I cant search my bot
it just isn't findable when searching "Ping Bot"
I went through like 8 pages

[grand prism]

I found it on the second page

It's probably the cache's fault

[long ferry]

What do you mean with doesn't register

Does it tell you you voted and it didn't count it and allows you to vote again

[sturdy swan]

hmm odd

[small ocean]

unable to add bg img

[grand prism]

Yea, it's not working at the moment

[small ocean]

Oh okiee

[sturdy swan]

؟

[errant bay]

yes

[visual chasm]

Ello,

Question probably more to staff, would invite saving be allowed for the sole purpose of checking which invite was used when a member joins the guild, so that the inviter and their invite count could be posted in guild staff provided channel? (If possible, reply with ping or just @ after answering, many thanks)

Ik using said invite to join the guild is a nono, so asking if only saving them and not using them at all except for that case is fine

[grand prism]

You mean something like invite tracker?

[visual chasm]

So some degree yes, ig

[long ferry]

That's fine, as long as you declare that in your privacy policy

[visual chasm]

Fair enough, many thanks

[sonic hare]

i I opened a ticket to transfer my bot from my old account to this account. They said in the ticket to write to one of the moderators on our discord server. I would be happy if you could take care of me when you are available.
I used the translate i use wrong word sorry.

Any moderator who reads this message, please ping me as I don't see it later.

[lone ether]

Please direct message one of the online moderators

You can find them on the right side of your screen, in the member list

[sonic hare]

I already sent it, I've been waiting for 2 hours

[hasty iris]

Be patient they have IRL lives too.

[light rain]

They are volunteers so please be wait

[sonic hare]

okey

[north nest]

Why

@light rain

[gloomy shell]

Make sure its their top.gg ID and not a discord ID

-topggid

[wild stone]

Finding Your Top.gg User ID

You can find your Top.gg User ID on your Top.gg profile.

Follow these steps to find your Top.gg User ID:
Click here to navigate to your profile.
Copy your Top.gg User ID from the address bar.

[north nest]

@gloomy shell Sorry For Pinging

Buy How I Can Transfer Collect Bot Dvolper Role

And Transfer The Owner Ship Of Team

[gloomy shell]

You can't transfer ownership of a team, but you can move a bot off a team and onto another one

feel free to contact any online available moderator if you need assistance

[north nest]

How Can I Have Collet Bot Devolper Role

I Make A New Account So I Want To Have My Old Roles

[long ferry]

you currently do not have any bots submitted

[light rain]

Have your bot gotten approved in the site?

[north nest]

3

3 Bots Approved

[long ferry]

we cannot give your new account the developer role if it does not own the bots

[north nest]

Medal Bot
Prom Bot
Protection Bot

[north nest]

Why

[long ferry]

As you do not have any bots listed, transfer the bots to your new account by deleting the listing and resubmitting them on your new account

[north nest]

Okay

Thanks

[random geyser]

Am I allowed to vote on my own bot?

[gloomy shell]

yes

[radiant ridge]

when i vote on discord bot list it shows me this and ive disabled every ad blocker what do i do

[gloomy shell]

thats not our website

we cannot help you here

[radiant ridge]

oh

mb

do u have the invite for discord bot list

[gloomy shell]

i do not

you can google it

[radiant ridge]

alr

thanks bro

[cobalt sleet]

Thanks bro

[round cargo]

Ran into an issue with getting my music bot approved. It stated the bot didn't have any functional features/commands. However, the bot features/commands do work, it requires linking Discord & our mobile app accounts to be allowed to play music legally. Is there a mod that I can contact to better explain and hopefully get this resolved?

[dreamy abyss]

Send a DM to @brazen geyser :)
They should be able to assit you further :D

[round cargo]

Thank you very much 🙂

[viscid bluff]

How do you remove someone from friends with all the new changes? I can’t figure it out.

[languid lily]

friends tab > three dots on the person you want to remove > remove friend

[supple mica]

I don't believe this is related to Top.gg. However, I think Brady has hit the nail on the head above^

That's for mobile atleast (which I believe you're referring to)

desktop you can still right click > remove friend

☝️ If I wanted to remove Mac from my friends

[languid lily]

pfft

[hallow flame]

Hello! Is this a good place to get into contact with a moderator?

[supple mica]

Hi! Sure thing, shoot me a dm

[viscid bluff]

I appreciate the help, I must be dumb because I can’t find a friends tab.

[hallow flame]

Perfect, thank you!

[languid lily]

discord logo in the top left corner

to open dms. then you should see two ways to select the friends tab (on the side and on the top)

[supple mica]

@viscid bluff
Go to the messages tab
Click "Add friends" in the top right
Should show your list of friends
You can search or scroll and tap on the one to remove
Hit 3 dots top right
Remove friend

[supple mica]

not too sure if this is mobile, but i got no logo in my mobile update

[languid lily]

desktop sry

i didn't know if they were on mobile

[supple mica]

[languid lily]

but yeah then its just a chat icon right

[viscid bluff]

This is what I can see:

I want to remove baranov.

[lone ether]

click on baranov

should open his profile

[viscid bluff]

Now what?

[lone ether]

huh

where's the 3 dots gone

ok click "message"

[viscid bluff]

That’s what I’m saying…

[lone ether]

go in his dms

then click on his profile

[viscid bluff]

I did, still no option, I’ll show ss

[lone ether]

did you try long pressing on his name here

[viscid bluff]

Yes

[lone ether]

what happens when you click profile

[viscid bluff]

Omg finally found it thank you so much!

I tried again and saw this:

[lone ether]

[viscid bluff]

Finally, the dots..,

[lone ether]

buggy ahh app

[viscid bluff]

Sorry for so much trouble

[lone ether]

nw

[supple mica]

nah that was buggy af

weird

[hasty iris]

How is that top.gg related I'm confused lol

[lone ether]

it is not

[gloomy shell]

sometimes we try to be helpful even though we dont have to

[hasty iris]

Ive asked topgg unrealted questions before and got shot down bc it wasnt related lol

[supple mica]

Don't need to be vindictive about it

[hasty iris]

I wasnt?

I am Groot afterall XD

[sturdy swan]

If you removed ur bot from the site, then re added it a while after and got it lots of votes would it go on the trending new bots again?

[fluid birch]

that'd what we call trending abuse which is deleting then re-listing the bot with the sole intention of getting it on trending new bots

it'd get you banned

[sturdy swan]

Yeah but if it wasn’t for that purpose, like you rebranded after shutting the bot down for a while

And re added it

[fluid birch]

that's fine

[sturdy swan]

Okay

Thanks!

[languid lily]

is there a reason my bot's pfp displays as this? it also shows this on the ad slots it's running in which is not ideal, as there's very limited things to get people to click the bot

ive tried clearing cookies and refreshing data

[gloomy shell]

refresh data and then edit and save the page

should update then

[orchid tusk]

I tried to add a server I am admin for to top.gg but it's not working for me

[gloomy shell]

You have to be the owner

-addserver

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[orchid tusk]

I sent the link to one of my staff and they are able to do it

so why won't it let me?

[gloomy shell]

They might be able to see it but it won't add

Only the owner can actually hit submit and the server actually add

[orchid tusk]

ahh

but if they can see it, why can't I?

I see this

one of the members of my staff see this

it doesn't make sense

[rugged bronze]

how do i delete a review i made?

[light rain]

For now you can dm a mod for that

[mighty jackal]

Is it I’m the only one facing this issue?

[blazing sluice]

The website wont even load for me

[long ferry]

Try something that's not safari

Such as chrome

[mighty jackal]

Alright ty!

[blazing sluice]

and its back

also I can never seem to get the Logout button to work

it just whirs for a bit and then nothing happens

but typing /logout into the search bar works

[long ferry]

Reload the page after pressing logout

[light rain]

-refreshdata

[wild stone]

@sturdy swan

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[warped garnet]

I cant enter the site

Stuck in cloudflare

[wild stone]

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[pure mulch]

I can’t login on top.gg, this happens

[rotund iris]

how do i add the bot in team?

[tropic coral]

hey, the bot hasnt been assigning the voting role since last monday, is it not working currently? (it is above the role, it has the permission to manage roles and it is still visible when going to the server's settings on top.gg)

[long ferry]

The issue is currently known, consider using a third party bot

[rotund iris]

@long ferry why the bot isn't showing in team after adding it to team?

[long ferry]

Shows up for me in bot hub

[distant falcon]

how do i delete my bot from top.gg?

[hasty iris]

By pressing the delete button when u edit it

[long ferry]

Not edit, but on the bot page directly

[distant falcon]

ok

[atomic flare]

-refreshdata

[long ferry]

If you want to have it be shown on the top, use auctions

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1698174000:F> (<t:1698174000:R>) to <t:1698692400:F> (<t:1698692400:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1698174000:F> (<t:1698174000:R>)

Next Auctions Ending: <t:1698692400:F> (<t:1698692400:R>)

Oct 25, 2023, 9:24 PM

[sinful gazelle]

My server is not showing on top gg
But we can vote for It and it shows its there
But when I go to my account it says add server

[long ferry]

It is visible on the site, but likely not on the top of the search

Your bot shows up for me

[long ferry]

which server, what is the name

[sinful gazelle]

Allegiance 18+

[long ferry]

shows up on search for me

[sinful gazelle]

I can't edit it

It says 'add it'

And doesn't let me add it as well

[long ferry]

are you an admin on that server? You are not listed as the owner on this server

the owner is listed as Mikoto Suoh

[sinful gazelle]

Ok got it

Thanks

[robust moon]

i've added the bot to my server and it has all permissions it needs but whenever i try to create an invite on the top.gg website to add my server it won't let me do it

it always says that the bot doesn't have the permission to create invites

[long ferry]

is your server a community server?

[robust moon]

no

the thing is i just created a new test server and everything worked perfectly fine

[long ferry]

since its trying to generate a permanent invite, your server is required to be a community server

you can alternatively provide a generated invite you made yourself

[robust moon]

that doesn't work either

that's the error message that always pops up

[long ferry]

check the field before saving, since it sometimes resets itself when updating a different field

Also dont press create invite when you're providing one yourself

[robust moon]

ok thanks i'll try it out

[torn grove]

Hi, so... I can't use the site via the Google Chrome browser to vote. Not even OperaGX. In Chrome it says that the site had a problem with the user, and in Opera it simply doesn't enter the site and keeps "checking" forever. I can't even access the site through the search bar

Note: I used Google Translate for this message, please forgive me for any errors

[hasty iris]

Try other browsers like edge, Duck Duck Go, safari (if you have apple)

[sturdy swan]

Hey would it possible to pause my impressions on auctions due to my bot being capped and limited due to being in 100 servers and waiting for the approval of intents

[hasty iris]

I do not believe that is possible

[light rain]

I dont think thats possible but the best chance is in #auctions-tickets

[long ferry]

Nah they can't pause impressions

[light rain]

Never mind then

[hasty iris]

@sturdy swan

[sturdy swan]

Dang

that isnt fair at all tbh lol

paid over $1K+ so of course the bot would get verified easily, and now my time will be burnt with 3-4 days of waiting for discord to approve it

wont be doing that again...

good to know I lost money.

[hasty iris]

It's not top.gg fault your bot is capped

[sturdy swan]

yep.

[hasty iris]

So why are u upset at top.gg?

[sturdy swan]

This is a support channel and not a general discussion of my "feelings" hahaha dont worry about it.

[hasty iris]

-_-

[random geyser]

I have a question regarding approval of bots. Im planning on doing a bot that is related to a famous character from Breaking Bad. is there any problem with that?

[light rain]

No if you follow our guidelines

[oak jay]

(the captcha didnt show up)

[supple mica]

-cloudflare

[wild stone]

I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.

If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

[rose plover]

Guys, when someone vote to my bot, I can know who voted by an post. For the post works I need to mention the IP of my bot's host or I just need the path (/dblwebhook) ?

[open moat]

hello, can someone help me with removing an old review for a bot on top.gg? the bot changed functions but is still technically the same bot ID

[light rain]

Unless it breaks our guidelines no
But if it does, dm a mod

[open moat]

but the bot changed entirely, the review just doesnt fit it anymore 😦

[gloomy shell]

You can reach out to the person who left the review to edit/remove it but that isn't a reason we remove reviews

[gusty crag]

is it possible to transfer top.gg bot profiles to another account?

[sturdy swan]

I think my music bot on the website got accidentally deleted when I created a new team. Would there be a way to restore it, or do I have to resubmit it and wait for approval all over again? 😢 I also opened a support ticket about it.

[gusty crag]

i have a situation where my old account was termed but i still have the bot and access to it as its placed on a team but the bot is stuck on the only top.gg profile so i cant edit it or anything.

[gloomy shell]

You can reach out to an online moderator for help with this

[gloomy shell]

if its been deleted there isnt a way to recover it, you'll have to resubmit. im not sure how it would have gotten deleted though

[gusty crag]

submit a ticket on the web?

or just dm a mod here

[gloomy shell]

no, reach out to one of the moderators in this server

ye

[gusty crag]

thanks

[sturdy swan]

I created a new team and deleted the old one i guess thats how it got deleted oops i won't do that again

[gloomy shell]

wait so is the bot still on the website?

just on a deleted team?

[sturdy swan]

no the bot isn't under my profile no more only the bot developer support server

[gloomy shell]

if you go to the bots page, does it give you a 404 or is it there

https://top.gg/bot/ your bot ID

[sturdy swan]

Yep https://top.gg/bot/1086511506922946650

[gloomy shell]

interesting

yeah you'll have to resubmit it then

[sturdy swan]

okay thanks i did it already a day or two ago so any timeframe

[gloomy shell]

it takes a few days, so soon!

[regal willow]

Hello its seems like I noticed that people haven't been able to rate my server on the site. How can I fix this?

[rose plover]

Guys, when someone vote to my bot, I can know who voted by an post. For the post works I need to mention the IP of my bot's host or I just need the path (/dblwebhook) ?

[grand prism]

You must provide ip + port and make sure this port is available for top.gg

Of course, assuming you don't have a domain

[wild stone]

We are presently encountering a service disruption.
For additional details, kindly refer to the #site-status channel.

To receive notifications regarding future incidents or updates, you may assign the "Site Status" role to yourself by going here: id:customize.

[hasty iris]

Nothing new with site issues

[sturdy swan]

Hey so i recently just had my server uploaded to Top.gg and when i go to view my server it shows an error 404

https://top.gg/servers/1167237840082571429 this is the link to the server and when pressed it shows the error and i dont know how i can fix this

The Issue is now fixed. if it was someone who fixed it then thank you to whoever corrected the error

[brazen geyser]

Late response, but when adding new servers and bots it takes a little bit for it to show up on the website.

[sturdy swan]

oh okay thanks for letting me know

[brazen geyser]

[solar smelt]

I need some help with setting up the voting role reward. The list doesn't show all roles that are in my server. It just shows a few of em. And I can't scroll up or down to see other ones. And the role that i want to give to the voters is not on the list. Now how can i fix that?
Thank you.

[grand prism]

There is a very small probability that this function will work anyway at the moment

[solar smelt]

🦥 so i gota wait for it to work? and check if i can add it?

[grand prism]

It's best to look for another bot, such as a vote tracker

[solar smelt]

🦥 ic ok thanks

[hasty iris]

I've never understood why it's even there if it rarely works never made sense to me

[grand prism]

Recently it somehow stopped working right after this hosting problem. Since then, people have been complaining that it doesn't work

[hasty iris]

Ah, only issue I've had with it is I can't select the role I want so I couldn't use it even if it worked

[inner vortex]

the voting not working

[digital topaz]

top.gg is not working

at all

[latent ledge]

^ same

[grim creek]

same

[light rain]

Try wait 10min if the site Isn't back I will report it internaly

[grim creek]

pov: no day goes by without the site down

[remote igloo]

Site down :/

I can't vote

[mighty jackal]

Sameee

[wild stone]

We are presently encountering a service disruption.
For additional details, kindly refer to the #site-status channel.

To receive notifications regarding future incidents or updates, you may assign the "Site Status" role to yourself by going here: id:customize.

[hasty iris]

Nothing new 😪

[limber kestrel]

Site works fine but i cant vote

[digital topaz]

I would say that your web browser cache works fine
just need to wait I guess, check #site-status

[remote igloo]

it's good for me !

oh well no...

[hearty bough]

oh the site seems to be down

[mighty jackal]

Site works fine but I can’t vote tooo

[long ferry]

I hope this has been resolved

[long ferry]

-how2search @amber quartz

[wild stone]

@amber quartz

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[stoic socket]

☝️

[long ferry]

If you still haven't found a bot that suits your needs, then try searching on Google for it.

we cannot help with finding specific bots

then use #general without the heading

[latent ledge]

Still can’t vote. It’s telling me to turn off my adblocker when I’m trying to vote from iPhone

[thorny nexus]

yea, same on mine

it was fine not long ago

[light rain]

try the steps in the pins

[sturdy swan]

Isn't it supposed that when the bot reaches 100 votes, I will receive approximately $14?

• How do I link a credit card

[light rain]

-credits

[wild stone]

@sturdy swan

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?

• When you pay for your winning bid, you can "Pay with Credits".
• If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[sturdy swan]

• How do I link a credit card

[long ferry]

you cant

you cannot withdraw money

[sturdy swan]

Whay

I'm almost at 101

[long ferry]

read the message above

[sturdy swan]

So what do you gain when you get 101 votes?

[long ferry]

the message above states that

credits

[sturdy swan]

Tell me, I don't understand

[light rain]

try read, it said what you gain after 101 votes

[sturdy swan]

is there a way i can set another note for my reviewer?
#logs message

[sturdy swan]

Well, as I understand it, I get $15 for the first 101 votes for the bot

[sturdy swan]

How do I redeem the $15 or how do I know that I own it and how do I use it?

[light rain]

it is mention there

[light rain]

You can edit it to put more note

[twilit musk]

Minimum time to get verified at latest?

[normal narwhal]

site bork?

[keen ginkgo]

I got status code 503 when I tried to post the server_count of my bot. Anybody else has this?

[light rain]

From where i check, your bot has been approved a long time ago

[twilit musk]

I talking about new application. I will put a new bot

How much time will it take

[light rain]

-upto

[wild stone]

@twilit musk

When will my bot be reviewed?

Currently our average bot reviewal time is a few days or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[sturdy swan]

@light rain

What should i do now ?
Please help me because I do not understand and this is the first time

[wild stone]

@sturdy swan

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?

• When you pay for your winning bid, you can "Pay with Credits".
• If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[sturdy swan]

I didn't understand this list

Just tell me what to do now

[long ferry]

everything is explained there

there is not much from us to say there

everything is there

we cant help

[sturdy swan]

How do I use vote credits to pay for Auctions?
When you pay for your winning bid, you can "Pay with Credits".
If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

this ?

[long ferry]

yes

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1698174000:F> (<t:1698174000:R>) to <t:1698692400:F> (<t:1698692400:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1698174000:F> (<t:1698174000:R>)

Next Auctions Ending: <t:1698692400:F> (<t:1698692400:R>)

Oct 28, 2023, 5:03 PM

[sturdy swan]

Does this simply mean that the $15 you got cannot be recovered as real money, but can only be redeemed for auctions?

[long ferry]

What are credits?
You CANNOT “withdraw” them for real money.

as the previous message says

reading it is the advantage

[sturdy swan]

Well, I asked, is the $15 for an auction only? And the auction is for what, I don't know

[grand prism]

For advertising your bot/server on website

[long ferry]

that is explained here otherwise

[cursive knoll]

I am trying to add a server and it's loading since a hour now

my internet is doing pretty fine too

It's the confirmation page btw

[long ferry]

are you the user with the ownership of the server trying to add it

administrator is not sufficient

[cursive knoll]

umm not owner

[long ferry]

only the owner can add it

-addserver

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[long ferry]

You need to be the owner of the server to add your server - once you've done so, you'll be able to add it to a team for others to collaborate.

[sturdy swan]

@brazen geyser Could you provide me with more details about my bot opting out?

#mod-logs message

I didn't understand well

I need to know before I resend

[supple mica]

Feel free to fire them a dm

[sturdy swan]

His DM is blocked

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[sand tartan]

Hey there sorry to bother,

Have a quick question. Is there anyway to get a message in your server or something where its like "Remember to vote on top gg". I see there are reminders but they dont seem to actually work, or just anyway in general to integrate in voting from a discord server? also please @me when responding

[sturdy swan]

hi

need help

i am new user on top.gg

so i can't see my server from top.gg site

anyone kindly help me

[grand prism]

In what sense do you "not see" him?

On the website itself via search or when trying to add it to the website

[sturdy swan]

there is no see my server

?

help owner

[grand prism]

Try to click "refresh servers", then logout and login back on the website

It should work

[sturdy swan]

i try many time but same error

[long ferry]

Try a different browser

If it still does not work, you're not in any servers you own or administrate

[sturdy swan]

thank you so much its final works thank you so much @grand prism @long ferry

i am thankful to you

help me

[long ferry]

? Select the server you want to add

-addserver

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[sturdy swan]

THANK YOU SO MUCH

[red storm]

-addserver

Can someone help me? It doesn't show me any servers even when I click refresh server and I am the owner of many servers

[grand prism]

Scroll a little bit

[long ferry]

press refresh servers, then logout and back in

[red storm]

ok i try

[halcyon sleet]

Help me with this please, Its an working imgur image but it gives PNG or JPG error all the time.

[grand prism]

It's not working

For like month or two

[long ferry]

consider removing it for now

[opaque wing]

Hi, recently people have been writing false reviews on my Discord bot. Can I get these removed? One guy just copied and pasted an error saying Disping doesn't have access to external emojis which is required for some commands. Another guy is just calling it useless.

https://top.gg/bot/1027401268227997778?reviewPage=2

Thanks top.gg support 🙏

I have tons of other reviews proving otherwise. Plus, these reviews are very vague.

[charred osprey]

I have the same problem and don't know how to solve it
https://top.gg/bot/1053580838945693717

[opaque wing]

It's very annoying. These false reviews are affecting my bot's growth today.

[dapper spear]

The shard and server count are not accurate on my bots page, I tried refresh data button but still no luck. Does it just take some time for that to update? I recently changed it.

[long ferry]

removed reviews containing spam

[long ferry]

Removed that review and the review the user was referring to, consider reporting that review to us too, even if it is a positive one

[long ferry]

looks fine on bot 949731498808979557 with a server count of 2923 displayed on top.gg, and per API a server count of 2923

[dapper spear]

Except it isn't, it is in 12000 servers with 12 shards

[long ferry]

Then you did not correctly post the server count, ensure you're receiving a valid response from top.gg

use #topgg-api for help regarding that

[dapper spear]

okay thanks

I did not change anything though which is why I am confused

it was only able to spawn 2 shards yesterday because it was having trouble but now it is back up to 12 shards, so maybe it just needs time to update properly?

[long ferry]

it should show up correctly on the api itself, as that is not directly cached iirc, it displaying on top.gg is cached, thus could take a bit to display correctly

[dapper spear]

gotcha, figured 👍

[opaque wing]

Thank you! However, I have another question. Is Top.gg currently down?

I can't reach the site on both my phone and laptop.

Cloudflare gives me the gateway timeout message.

[short saddle]

It seems to be. It's down for me too.

[opaque wing]

It seems to be back up now

but running very slowly

[short saddle]

Hello guys. I remember there was an Announcements tab on my bot page but I'm not seeing it anymore. I just posted a new announcement.

How do I use this Updates feature?

It's this right?

[short saddle]

I saw this on another bot's page.

[velvet eagle]

yes

[short saddle]

Finally the Updates tab showed up on my bot's page now. But the announcement got duplicated. I think because the site was acting up when I submitted it.

[candid otter]

Issues with going to server on top.gg

[long ferry]

reported it internally

[candid otter]

it working now

[long ferry]

nope, doesn't seem like it

now it seems fine, maybe just took a bit

[topaz spear]

It's still not working for me

[long ferry]

where exactly on the site are you experiencing it

[topaz spear]

Wdym

[long ferry]

on which section of the site

on a bot? server? category?

what is the url you are on

[topaz spear]

https://top.gg/bot/716390085896962058/vote

[exotic flame]

Why voting is not working

[topaz spear]

Ye

[long ferry]

what exactly doesn't work there

I cant reproduce any issues

[exotic flame]

I'm stuck on this page

[topaz spear]

It says "something went wrong while trying to vote, please try again later" after about 30 seconds of loading for me

I tried multiple times on different devices

[long ferry]

i was able to vote fine on 2 different accounts, ensure you're not using any vpns or extensions that could interfere

[topaz spear]

I'm not

Now it says I already voted

Then said I was able to, then said I need to be logged in

[exotic flame]

Mine tho

[long ferry]

I cant reproduce any of that at all

perhaps try again later

[topaz spear]

It looks like I've voted now according to discord, but Idk if the problem was resolved or if it's bc I kept trying

[sinful sequoia]

same thing

but somehow the vote is done after some minutes

[topaz spear]

I think it worked on my computer eventually but not at all on my phone

[sinful sequoia]

also why i get this popup

i don't even have any ad blocker

and didn't it showed the ad there??

right below the vote message

[sinful sequoia]

i guess so

i just have mobile which i used

[long ferry]

open the voting page directly in your browser, not by clicking a link

[grand prism]

Well, it depends probably

[red robin]

I try to change the name of this team, but I get error message.
https://top.gg/team/501327051376525312

I haven't changed the image. I gave a temporary name to the team, now we decided about the final name, but I can't change it.

I've tried a 3 characters name, that would be the best, also tried the longer version, but nothing worked.

EDIT: Solved. We need to log in to Discord dev portal.

[supple mica]

Teams has a good few bugs unfortunately, so this might be one of them. Although I haven't seen much of people trying to change the name of the team

[sinful sequoia]

but how that even affects

[long ferry]

there is a bug that causes using discord's in-app browser to not work correctly while voting

it may or may not work correctly

[sinful sequoia]

but didn't it work correctly before?

🤔

i got this issue today

[long ferry]

it sometimes works, sometimes does not work

[sinful sequoia]

ok

[sand tartan]

Hey there sorry to bother,

Have a quick question. Is there anyway to get a message in your server or something where its like "Remember to vote on top gg". I see there are reminders but they dont seem to actually work, or just anyway in general to integrate in voting from a discord server? also please @me when responding

[long ferry]

integrating voting from a server is not possible no

[sand tartan]

No worries, thank you then appreciate it

[sturdy swan]

How can I be a bot reviewr

[long ferry]

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[sturdy swan]

Thanks. I'm not old enough yet

[latent ledge]

Still can’t vote

[long ferry]

Could you elaborate?

What are you seeing that tells you you can't vote

[dapper spear]

Is it possible to transfer the bot id for my bot on my top gg page? It is the same bot just different id

[light rain]

You can delate the bot then reupload

[dapper spear]

gotcha, thanks

[low moss]

Hey, sorry to bother but I'm unable to upvote bots from yesterday. Can anyone please help...

It's showing this...

Edit: Sorry, I haven't viewed the pinned messeges 1st. The issue is solevd. Thanks

[eager ridge]

im facing some issues regarding upvote. im not able to vote for any bot on in my pc and phone both.

pls help me

[light rain]

Have you check the pins?

[eager ridge]

ok i see

[light rain]

Not Top.gg related

[empty shell]

I have a bot page on Top.gg associated with an old discord account that I was 2fa-locked out of 1 year ago, I have the bot files, I have the email associated with the locked out account, I have the password, I have the email logged into the computer, ive requested help from discord support, unsurprisingly they couldnt help me because once your account is 2fa-locked out, you are basically SOL. I can prove the bot page and discord account associated with said bot page are mine without a shadow of a doubt. I need help in transferring the bot page to another email so I can update my bot page

I am requesting support in resolving this issue, please get back to me at your earliest convenience

[light rain]

Dm a mod and prove your bot ownership there

They will explain how in dms

[empty shell]

which mod?

[light rain]

Any, usualy changing presence/status/eval or other thing

[sturdy swan]

hey guys i have a problem with the top.gg
it is not giving voter role [i tried to edit it in website too]

[empty crown]

Hey,
I didn't find the feature to delete an app from my top gg account. Can someone help me ?

[long ferry]

should be directly on your bot page

[long ferry]

known issue as of now, consider using third party bots

[iron citrus]

There are two reviews with 2 homophobic and racist comments posted on the server review page. And one guy who quickly created 4 alts and posted chatgpt review on the same day at the same time. Its been 2 months since i tried reporting the racist/homophobic review and no action has been taken so far. What do I do to fix this?

[long ferry]

There's no reports from anything from you

[iron citrus]

I think there was an option to report from website i did report the homophobic comments

well do i send it here?

[long ferry]

Reporting reviews on the site itself is not possible for a longer time than 2 months

DM a moderator who is available, I'm not available

[iron citrus]

how do i know who is available

[neat burrow]

I'm not able to vote
Tried before and even trying now
The 5 second timer won't end
It's stuck on this

[long ferry]

looks like safari to me

safari is known to cause issues

try a different browser

[neat burrow]

Ok

It worked
Tysm

[echo bane]

How can I pay to promote something? Im not understanding the bidding theres nothing showing as available

[long ferry]

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1698778800:F> (<t:1698778800:R>) to <t:1699297200:F> (<t:1699297200:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1698778800:F> (<t:1698778800:R>)

Next Auctions Ending: <t:1699297200:F> (<t:1699297200:R>)

Oct 30, 2023, 5:29 PM

[echo bane]

Oh right is it only on some days?

I assumed it would be all the time, I see

[charred osprey]

Once in what interval the server counter is updated by the bot on the site?

[long ferry]

are you referring to the member count of a server of the server count of a bot

[charred osprey]

the server count of a bot

[long ferry]

that is updated by posting the server count to top.gg, it displaying on the site may take a bit

[sturdy swan]

Here you say "We do not allow unmodified clones on our site" so modified ones are allowed?

#mod-logs message

[meager ginkgo]

Hey, question regarding rules and such. I see a lot of people doing this, and wanted to double check to make sure it's actually allowed as I would like to as well.

I see people "rewarding" for upvotes on the website. For example, if you upvote, you get a premium role in the server (typically costs money).

Is that acceptable?

[grand prism]

Yes but only for votes, not for reviews

[meager ginkgo]

Ahh. That's probably my confusion. I must have been thinking of the reviews.

Thanks!

[carmine plover]

Does that a known issue?

[manic badge]

Auctions recently ended, they will start again tomorrow around this time

[carmine plover]

Thank you

[granite idol]

how do fix this

[stoic socket]

cloudflare workers and pages are down, thats affecting cloudflare captchas 👍

[granite idol]

T_T ok

[stoic socket]

not a top.gg error, see https://www.cloudflarestatus.com/incidents/l6x2h1zp69bc

[granite idol]

okay thanks

[brisk widget]

@wind quest
Sorry for mentioning it, I don't know if I can ask you this here. I'm a bit confused about this - #mod-logs message. Can you tell me more about what exactly you didn't like, because I don't understand a little. Because with the same reason you refused many people there. I most likely think that because the main language of the bot is not English?

[long ferry]

you can reach out to them through direct messages

[brisk widget]

It would be great if his direct messages were open

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[brisk widget]

https://tenor.com/view/who-knows-shrug-what-shades-on-idk-gif-15962763

[long ferry]

their direct messages are open, make sure your settings are matching these above

[brisk widget]

It's okay, I just forgot to open direct messages myself

[thorn mesa]

Need help

[dapper spear]

My bots server and shard count is still not properly updated on my top gg page, it has been about a day now and it is still not updated

[long ferry]

Remove the discord.com/invite part

Only include the code

[long ferry]

-servercount

[wild stone]

@dapper spear

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[thorn mesa]

Thanks bro

[dapper spear]

So I have to do it through the api? I thought this was updated automatically by top gg?

[zinc oracle]

Discords api does not provide that information to us

[dapper spear]

gotcha, so I see the "AutoPoster" for javascript, I would just put this in my code?

how often does the "AutoPoster" update the stats?

I see this on the github page, so if I use sharding manager then I would only need to use the AutoPoster with my sharder?

[round zephyr]

how do i delete a bot from my account?

[dapper spear]

I have this:
` manager = new ShardingManager('./src/music_bot_v2.js', { token: discordToken });

// Have auto stat updater for top.gg page
const ap = AutoPoster(topGGApiKey, manager);
ap.on('posted', () => {
  console.log('Posted stats to Top.gg!')
});`

But then I check the top gg page and the proper shard/server count is still not updated 😢

[long ferry]

using the delete button on your bot page

[long ferry]

use #topgg-api for questions regarding the api

[dapper spear]

okay

[sly sorrel]

i cant vote getting, Something went wrong while trying to vote, please try again later, message

[crisp quiver]

voting is taking a long time then something went wrong while trying to vote error came out

hmm i dunno if it was a glitch but just now i got all the vote cd cleared.. so i think it's fixed?

[light rain]

Try check the pins first @crisp quiver @sly sorrel

[neat burrow]

@long ferry sorry for ping but
Same problem is occurring even tho I'm using chrome

[light rain]

Have you check the pins?

[neat burrow]

I'll do

[patent berry]

my friend tried incognito, and normal and still it's stuck 4s and has no blocker

[round zephyr]

?

[grand prism]

Click view

And there is "delete" button

[simple meadow]

the image of my bot does not work

but it has an image

https://top.gg/bot/1011723447228977152

[grand prism]

Click "refresh data", then "edit" and "save"

[simple meadow]

where?

[grand prism]

On the main page of the bot

There should be such a button

[simple meadow]

wow it worked thanks

[mighty falcon]

Hey, I've been having this problem since morning where the voting page would keep loading

[long ferry]

Try a different browser please

[brittle star]

I can't vote a bot in top gg

[brittle star]

Same problem

[mental egret]

Did you try all that? #support message

[long ferry]

I was unable to reproduce it on this account or an alt account, both with or without adblockers

it is likely an issue on your end

[kindred shore]

Hi. How many days has my bot been looking like this? Can you help me?

[grand prism]

Its gonna stay like that forever

Just ignore it

[kindred shore]

Why?

[gloomy shell]

its telling you that your page is live

[grand prism]

It's just the way it is

[gloomy shell]

other people dont see that on your page, its just for you

[kindred shore]

So What Do I Do To Make Other People See It?

[gloomy shell]

other people dont need to see it

[iron owl]

@gloomy shell hey I am facing issue while voting in top.gg

[novel crag]

How do I know if I get accepted or declined for adding bot to top.gg

[long ferry]

Could you elaborate what issue

[long ferry]

-notified

[wild stone]

@novel crag

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[novel crag]

ty, but i just realised i was already accpeted

🙏

[iron owl]

If i vote cricket guru the site stop loading after this

If i do desktop view its stops here

@long ferry @gloomy shell

[long ferry]

please check the pinned messages for possible solutions

[iron owl]

Its working on incognito but not on normal window any solution?+ I cant logout my account

In normal window

[long ferry]

refresh the page after logging out

[iron owl]

Nvm its worked after doing clear cache @long ferry

Everything solved now

[thick locust]

@gloomy shell how do I know when my bot is approved

[maiden badger]

Luca will dm you

[long ferry]

-notified

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[maiden badger]

How you can use Luca..

[long ferry]

I'm staff

[maiden badger]

Give me access rn

[long ferry]

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information to apply!

[maiden badger]

🥲

I touched something called "grass" tho

[novel crag]

when i go to the bid page it says verify email, when i verify i see the page on my phone but when i refresh on pc it just keeps saying verify email

[long ferry]

Where does it say that?

Can you provide a screenshot

[novel crag]

yeah

when i verify it still doesnt work

[long ferry]

Try a different browser

[novel crag]

well im using same one on both my phone and pc but phone works

is there a spot to verify email on account page instead? might work

[long ferry]

Account page?

[novel crag]

like

idk

llike is thhere any other way of verifieng

[long ferry]

There's not, no

What do you mean with you have tried verifying

[novel crag]

i pressed the button

[long ferry]

And have you then checked your emails?

[tame trail]

Hello

from where i can get the Authorization

[tame trail]

^^

[novel crag]

i verify with email sent

but it doesnt do anything

[tame trail]

from where i can get Top.gg Token

#topgg-api message

[novel crag]

#mod-logs message declined but https://top.gg/bot/1167286626112786563 no message saying its acceptd

i think

[toxic zephyr]

#logs message

[novel crag]

ah theres 2

sry

[toxic zephyr]

XD

np

[maiden badger]

rude

[quick spear]

hi

i need help

[lethal bolt]

Hey, about what?

[quick spear]

I think I have solved it

ty

[hidden pike]

Hi, it's been 1 week but i didn't get any mail from top.gg
Any issues?

[long ferry]

What email

[brisk sparrow]

i would love someone to point me towards the best free leveling bot? making a basic server for family and need something free and practical. thanks

[long ferry]

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[hidden pike]

About some kind of bug that my bot isn't showing by searching

It's been 1 week no reply came

[snow plume]

-refreshdata

Hello i just want to ask why my bot profile picture doesnt show up on top.gg and where I will find a refresh data button

[light rain]

-refreshdata

[wild stone]

@snow plume

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[snow plume]

which sidebar on the right should I click on?

I dont know

[grand prism]

Go to your bot's page

[snow plume]

oh yeah, thanks I see 👍

[steady finch]

Don’t ping multiple mods. Try clearing cache, if that doesn’t work try using another browser

[fallow lynx]

hi is there a place to see any update regarding an addition of my bot to topp.gg ?

i applied twice since i wasnt sure i made it properly the first time. But it has been another week again and i cant find a place to look for ongoing requestion of addition

[pseudo grove]

what's this mean? i bought like 5k impressions but it's only at 2

and i don't see it on the front page

[gloomy shell]

its likely not active yet.

sometimes the clicks can go up without actually being shown due to an internal bug

[fallow lynx]

I see..

[sturdy swan]

this wont work

[long ferry]

Role rewards aren't reliable atm

[visual marsh]

Hi...so what then ?

hi is there a place to see any update regarding an addition of my bot to topp.gg ?
i applied twice since i wasnt sure i made it properly the first time. But it has been another week again and i cant find a place to look for ongoing requestion of addition

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[long ferry]

your bot was declined

[maiden badger]

@long ferry I got raided and they joined by the link on top.gg

[long ferry]

Cant help you with that

[maiden badger]

Its top.gg problem not me ofc

[long ferry]

its not a top.gg problem, properly secure your server against raids or unlist it from top.gg. Listing it on top.gg is going to have people join it

report it through discord

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[maiden badger]

@long ferry do I can remove the support server link ?

[long ferry]

You can remove the support link off your bot page, sure

[maiden badger]

okay ty for reply

I'ma contact discord to tell these All IDs and usernames

bye now

[visual marsh]

and..there is no way im suppose to know that but come into the discord ?

was i suppose to get a message ? anything

[long ferry]

when submitting your bot, it links to an article on our support articles that state the following:

How do I know if my bot is approved or declined?
In order to receive an update on the status of your bot, please join our Discord server. Whether your bot is approved or declined, you will be notified via Discord ping as well as a private message from Luca.

consider taking a look @ https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works

[visual marsh]

ok got it

ill try on a brand new server because i just did the setup with the bot and it did work. Im quite confuse X_x

[long ferry]

you can contact the reviewer who has reviewed your bot and ask for more info

[visual marsh]

i believe i know what happen. Its the url generator that set the perm of the bot i guess and more than likely i didnt put the proper one because i test now with the perm and it went fine so ill contact the person, thanks

[long ferry]

bots are invited with no permissions, if permissions are required, it should ask for these

refer to the article above

[jolly heath]

I am not able to vote for bot

It is online loading

My net is working good

And I also tried with wifi but still loading

And my profile photo is also not showing

[long ferry]

Update your browser, then try again

[jolly heath]

Ok

[jolly heath]

@long ferry not working

I updated the chrome

[long ferry]

Try a different browser then

Check the pinned messages

[sturdy swan]

so when will this be fixed ?

[long ferry]

There is no eta

[sharp prairie]

Where can I suggest something for the site

[grand prism]

Ah, not this

https://feedback.top.gg

This is right place

[astral osprey]

hey there, anyone know why my server isn't visible on this list when i go to Add -> Server? the account i'm on has admin perms. i started this process halfway on my personal discord account, then abandoned setup and kicked top.gg from our server, but now it's not detecting our server on the other discord account i'm trying to use to submit to top.gg

[dark sequoia]

||😧😧||

[grand prism]

You can't add servers as admin, you need ownership to add server

To fix this error, just click "refresh servers", log out and log in again

Servers should appear

[astral osprey]

ah ok thanks! i got to the server add page -> add info -> go to final step, then it takes me back to step 2 (adding server info tags) -> i hit "next" again -> now it's stuck on here (connection is fast and stable)

[astral osprey]

ah ok thanks! i have an issue when doing this though

• i got to the server add page -> add info -> go to final step
• then when trying to get to step 3 (final page) takes me back to step 2 (adding server info tags)
• i hit "next" again and get back on page 3 -> now it's stuck on here (connection is fast and stable)

update: when i go to Settings > Overview i see this. but when i go to "Edit" everything is blank and nothing saves when i try and edit it, even if it's under review

[fast sluice]

, i recently submitted my bot on top.gg and it isnt showing in #logs
does it take time to show or did i mess up something?

[floral pagoda]

You messed up then

[fast sluice]

so should i reapply?

i dont want to spam or anything 😇

[floral pagoda]

Yes

[simple trail]

Last month I saw something somewhere in my account that I had $15 of vote credits apply at the first of the next month, but it never applied. idk if it is normal or delayed or what

[gloomy shell]

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?

• When you pay for your winning bid, you can "Pay with Credits".
• If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[gloomy shell]

You have to claim them from your bot/server edit page, and then they're available in your Auctions wallet for using in Auctions

they expire after 30 days from when you claim them - and if you don't claim them, they also go away

[thorny patio]

Question, i recently renamed my bot, will that automatically update on top.gg?

[thorny patio]

ii did

[long ferry]

Press refresh servers, then edit and save

If nothing changed, you did not change anything on discords end

[thorny patio]

also how do i use the widgets? i cant get it working

[thorny patio]

definitely did change, the whole bot is renamed and has a new logo

it shows the change in my dashboard list, but not on the page or the editing page

[nocturne relic]

My server doesn't show up even if it has the most votes in the category?

[ebon sinew]

My listing for my discord bot has no pfp when I try to hit refresh data it doesn't add the pfp

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[opaque herald]

Hi 👋 i need help

[grand prism]

With?

[opaque herald]

I want do create rewards role for my discord server and I don't know how do create can you help me with that

[long ferry]

-rewardroles

[wild stone]

Reward roles seem to not work correctly on my server listed on Top.gg

If you're experiencing issues with role rewards make sure that you've correctly done the following:

• The highest role of the Top.gg bot is higher than the role you wanna set
• The highest role of the Top.gg bot has the permission Manage Roles
• The role you wanna set is already configured within your server page settings (https://top.gg/servers/yourserverid/edit under "Reward roles"

here are a few ways you can try to resolve this if the mentioned above steps are already done:

• kick and re-invite the bot into your server, then ensuring the steps above are still done
• changing your reward role back and forth (changing it to something different, saving, then changing it back to the role you want)

Need help setting up reward roles? Have a read on our Setting up Server Role Rewards for Voting article.

[long ferry]

Though they're currently unreliable

[nocturne relic]

Thanks for the help guys

Such a useful mods

[grand prism]

What category do you mean?

[nocturne relic]

Cs2

I cannot even see my server

[long ferry]

Shows up on my end with no issues

Under the cs2 tag

Shows up on the search term cs2 too

[nocturne relic]

Do you even know which server?

[grand prism]

You have one server added from this account

And I can also confirm that your server is searchable

[long ferry]

apart from the one NyNu mentioned, there is no other server listed by you

So if you are referring to another server, feel free to provide the server id in your own time

[nocturne relic]

Good

Yeah that's the server

I can't see it

for some reason

[quasi furnace]

How can i delete feedback that i give?

[gloomy shell]

If you mean a review, you can dm an online mod for help

[mild crane]

How can i delete feedback from my bot?

[gloomy shell]

If you want to report a review, you can dm an online mod for help

it has to break our guidelines or we wont remove it

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[gloomy shell]

https://support.top.gg/support/solutions/articles/73000502504-review-guidelines for review guidelines

[mild crane]

We actually want to delete our own feedback, but it doesn't work.

[gloomy shell]

Ah, then you can dm an online mod as well for that too

unfortunately only mods can delete reviews right now

[mild crane]

@quasi furnace pass auf xD der is DC Mod

[mild crane]

Sh*t

what are the conditions for a partnership?

[gloomy shell]

-partnerships

[wild stone]

Interested in a Top.gg Partnership?

Auctions customers interested in longer term advertising campaigns can contact us to purchase exclusive rights to an entire slot for a campaign period. This also removes the necessity to log in and bid each week, as well as removes the short payment window duration.

Read more about Partnerships and how they work!

Email us at [e-mail] to discuss a partnership today!

[gloomy shell]

You can read the support article linked for a full explanation 🙂

[mild crane]

[oblique pewter]

how i can add on my discord top.gg?

[quasi furnace]

So who is a Top.gg mod that can delete our feedback?

[gloomy shell]

Anyone with the role Moderator in this server

[gloomy shell]

go to https://top.gg/servers/new and you can see a list of your servers to add

[oblique pewter]

what is all commands of top.gg bot?

[gloomy shell]

The top.gg bot doesn't have any commands

[oblique pewter]

there is the list of commands?

[gloomy shell]

its just to see your servers name, pfp, emotes, and member counts to display those on your page

[quasi furnace]

So, can i delete the feedback on my server?

[gloomy shell]

You can ask a moderator to delete it for you, yes

[quasi furnace]

Are your an moderator?

[gloomy shell]

yes, you can dm me

[sharp marsh]

hello how do i add dayz++ to my server?

[wild stone]

@sharp marsh

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sharp marsh]

may i have a link to it please

[sharp marsh]

i dont see the support thing on the website

[alpine garnet]

is it okay to lock commands with vote requirements?

[sharp marsh]

how do i get a Nitrado Long-Life Access Token

?

[sharp marsh]

hello?

[grand prism]

We are helping with top.gg

I have no idea what Nitrado Long-Life Access Token is

[light rain]

Not top.gg related, you can ask Nitrado instead

[raven slate]

I bet this issue still exists with my server.

It was always an issue.

https://top.gg/servers/403666733405306890?tab=overview

https://i.gyazo.com/fe7364692ad7013d77052447a8a48e76.png

[grand prism]

I don't get it

[stuck plover]

Hey, could you tell me how the process is for a bot that used to be on top.gg and got later taken down (by owner) and now after a couple of months we feel ready and would like to come back?

Is there some special form we need to take? Or just take path of typical new discord bot and just apply for verification?

[raven slate]

No, try to find our server with any tag

[grand prism]

Like that?

True, it is very very hard to find but that is because of how popular these tags are. There are 2-3 thousand servers in this tag, several dozen of which have more users on the server than your server

And there is your server under karuta tag

Everything works as it should

[shrewd ferry]

any updates on getting the voter role working?

[raven slate]

I can't find it myself, how did you find it?

Ping when responding

When I search with the anime tab, I cannot find my server in between those:
https://i.gyazo.com/0ab977322cf252c7d4c26fe26923c208.png

[gloomy shell]

nope, just resubmit as normal

[junior hatch]

I cant seem to add a server to top.gg?

Also seems that webhooks do not work

[civic pivot]

Is i am doing any thing wrong, i try to add a background image to discord bot page

[junior hatch]

Judging from past interactions in this chat that isnt working atm

[rotund locust]

Would anyone here be able to help me out with my bot's picture not loading on the website?

It loads just fine in the "profile" preview menu, but returns to the default once I actually go to the bot

[blazing sluice]

well thats intuitive

[junior hatch]

anything?

[light rain]

-refreshdata

[wild stone]

@rotund locust

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[light rain]

Known issue, No eta

[sturdy swan]

?

[runic kite]

uh

how do i deal with this

this is my 2nd attempt

cant go back refreshing resets everything

its stuck on loading for both buttons

is there a fix or-

tried 3rd time

same issue

submitting bot was easy

server is giving me pain

it just takes me to step 2 and i cant click buttons

[junior hatch]

Anything?

[grand prism]

If you mean the "FEARLESS" server, it has been added to the site

[junior hatch]

No

trying to add another one

I can manage that server but can not add other servers

[grand prism]

And why can't you add them?

[junior hatch]

I dont know why else do you think im here?

If I knew why I wouldnt be asking lol

[grand prism]

I mean, you should describe the problem more because we also have no idea why you can't add them

[junior hatch]

How else do I discribe I can not add new servers?

I go to the site. I click add, select server, my existing server which as been added by the old owner is there but I can not add any servers

there is no buttons etc for it

But its ok, Ill figure it out myself thank you NyNu

[light rain]

#topgg-api or #development

[sturdy swan]

Will my bot get denied if there is no help command? My bot is using slash commands and there's no reason for a help command

[cold talon]

when I want to put a banner on my bot and try to save it, I get the error “Only PNG and JPG images can be used”, but my image is in PNG, what should I do?

[light rain]

For slash cmd no, unless the help cmd broke

[light rain]

known issue, no eta

[raven slate]

@grand prism

[solemn perch]

i have this problèm

i don't add my server

[supple mica]

did you just ghost ping me

[floral pagoda]

Can you stop ghost-pinging staff?

First and last warning

[supple mica]

-m @solemn perch Don't ghost ping numerous staff | 12h

[wild stone]

.mairox#0 was successfully muted

[supple mica]

numerous mods

would've let it slide otherwise

[cedar tree]

@supple mica

It advertises to vote but it gives an error before the ad arrives

[supple mica]

Can you try logging out and back in again? Or another browser perhaps

[cedar tree]

problem solved thank you

[night hinge]

Everyone, I found a new bug in top.gg. So, when I want to publish the bot at level 3, I click next and switches to the second level. The text crashes with the second and third, and I can’t click anywhere to continue.

[supple mica]

Known issue, you need to log out and back in to fix

[night hinge]

Ok.

[runic kite]

can anyone help please?

any staff?

[supple mica]

log out log in