#support
1 messages · Page 56 of 1
yes i had 85k votes now i got 5k votes in last 2 days but it still not showing at top
Then idk sorry :P.
Maybe try to update your server count to be something accurate, I think that's taken into account too
ok
At the start of the month it can seem inaccurate as the cache updates. Should fix itself within a day or 2 if i’m not mistaken
monthly votes resets
use the report button then
This person is dm adverting
@sturdy swan Bro must trying scam
-b 1129530191002222643 user
user319183.#0 was successfully banned.
lmaooo
Hello. How can I publish this?
press edit, fill everything out
But everything is filled here is the problem
whats your server id
1061045181840883803
When I save changes everything reset lol
wtf
When I saved changes and go to previews page then go back to add servers, I got this
Also..
That's what I filled in
This will disappear directly
keeps loading when im at the confirmation step of adding a server
bot isnt letting me add roles because it thinks i havent voted, even though i have
We don't provide support for other bots. Please join their support server
How can I give vote rewards to user
search is broken for us too, they said its because its the start of the month and it should fix itsself in a few days
might be the same issue that i met before, probably because u isnt the owner of the server. try asking the server owner to add server
they told me to come here 😭
our site states that the vote was successful
this is an issue on their end
we cannot provide support for this at all
its the bots responsibility to reward users with voting, top.gg is merely the connection between voting and letting the bot know when a vote has gone through
easy alr
Is Russian roulette considered nsfw?
Something like
You:
!russianroulette
Bot:
🔫 pulling the trigger
You survived and gained ... coins
Russian roulette doesn't fall under nsfw but it could be considered promoting suicide
So make sure to not use text like "xyz killed themself" or "XYZ took the easy way out"
Something like
{user} pulled the trigger ...
☠️
Would be fine
To find a bot that you need, please try searching for it on our website.
You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.
If you still haven't found a bot that suits your needs, then try searching on Google for it.
Yup
Ahh alright
Is it possible to obtain an api token before my bot is approved?
it wont work before approval either way
I know, but I'm trying to test to see if my code works
But if not it's ok, I can wait until it gets approved
who is welper
Hi, How can i help?
@sage pike
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
My bot was declined by the tester but, the reason give for the decline was wrong. I've personally contacted the tester but they haven't replied to me yet. Is there anything else I could do other than wait patiently?
I cannot see your bot, can you tell me the id?
1120221071703015424 This is my bot and I've actually joined the server from a different account
You should reach out on the account that submitted.
hey everyone, I was rejected because my bot reviewer didn't understand how to use the bot and after responding to my initial message started to ingore me, who should I contact
Hi, It seem like your bot is rejected by clawx69
So please dm clawx69
I did but didn't get any proper respond or support
You can dm me
Ok here I'm from the account I submitted the bot with.
My bot was declined by the tester but, the reason give for the decline was wrong. I've personally contacted the tester but they haven't replied to me yet. Is there anything else I could do other than wait patiently? Sorry for the ping.
Once you reach out to them on this account give them up to 24 hours to respond.
If they dont respond you can bump them or reach out to a cm(or xiuh)
@light rain can check dm quickly?
Be patient as we all have lives outside of topgg too 
Please give BRs up to 24 hours to respond before bumping 
After that you can bump, and then ask a mod to look into it
When does the confirmation message come?
confirmation for?
-upto
@white orbit
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
Can it exceed 1 month?
I doubt
Hm oky
Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo
Need help with something?
I don't know if you like it when someone advertises competition on your server, so I leave it to you
Id: 801602819639476274
@long ferry ^
I mean i dont see why not
i mean its ads, it should be
looks like copy of topgg
lmao 🤣 i tried it, ngl api docs button doesn’t work
-b 801602819639476274 dm advertising another botlist
x.juba#0 was successfully banned.
sorry for lateness
No problem, thanks
no problem
Hello, who knows how to make such photos and captions
You mean like how to put images in top.gg description or how to make something like this using css
yes description
How can you make such a text
It's either # if you are using markdown (something like on discord) or <h1> for html if I remember correctly
You can ask in #development if you need help
This channel is for top.gg related things
web down?
Well, you can see one message above you
when will this get fixed since u kinda respond to everything
It's hard to tell because they usually fix it quickly, but it probably depends on whether they have time at the moment
Ask mee6
yes they just fixed it
anyone having troubles with the bot called Nero?
same
The nero doesn't have as many functions as what I use
Ask in the support server
o
which bot do u use?
my links don't work i put the song link from youtube and it doesn't work
check my bio
yes that's why I say no name should check my bio you can
That is advertising still. please dont
<@&817055174613794826> I need help with voting.
When i vote on a 24/7 Casino, which is a discord bot, it shows that i have voted and when i refresh the page, it shows that i have already voted. But on the bot’s side, nothing happens
Hey, youll need to contact their support.
Okay thanks
Hi so I have this issue where I want to make reaction roles but it doesn’t let me and tells me to vote
And then I open the browser and it says I already voted
And I basically can’t make new roles now until I vote even tho I already voted earlier
Youll need to contact the support server of the bot
Which channel help I can figure out how to do it but I’m not sure which channel I’m supposed to do it in
It wont be in this server
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Wait what
We're not the support server for the bot you're asking about
if my long description not a 200 letters my bot will be declined? @zinc oracle
it has to be longer than 200 characters, and if you just spam it you'll probably get declined
if you have spammed it with random stuff, it will be declined
what Godder said yeah
The site isnt letting me log in, after i press authorize on the discord authorization it shows the error page and makes me log in again over n over
try a different browser, both opera and brave are known to cause that issue
try opening the voting page directly in your browser
not by clicking a link in discord
copy the link and paste it directly in your browser
why my bot's pfp is not visible??
Same on bot page?
yes
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
I want to transfer my bot ownership to my new account
you can do so by deleting your bot and resubmitting it on your new one
My old account has been banned
from discord?
yes
are you able to prove you own the bot? such as by doing an eval or changing its bio
Yes, i can
then feel free to dm me
Can you try and click "refresh servers", then log out and log in?
Should work in most cases
Yea
There's no need to be rude towards users
Iam not rude
f = freu dich
= be happy
sure
Doesn't seem to be violating our guidelines
is the estimated time correct? i have been waiting for 3 days but i dont know
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
oh, i thought it has been 2 days
what do you mean verify
Checks if connection if secure som like thst
-cloudflare
I'm stuck on the Cloudflare loading screen
We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.
Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.
If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.
Mk
then you might need to contact cloudflare
pls server unmute 🫶 🫶
the text underneath the background url says it needs to be PNG or JPEG, the warning text says PNG or JPG yet none of these work
is there a problem with setting a custom background?
Yea, it's not working at the moment
Rip
It is a known issue
there is no ETA at the moment
How to contact cloud flareeee
I'm stuck on the Cloudflare loading screen
We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.
Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.
If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.
There support page/ticket
could i reply to people's reviews
Not at the moment,
There is no ETA when it will be fixed
Ah alright thank you!
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
have you try refresh the site?
Just retry
can i add features of my bot after getting the approval?
Yes
try clearing browser cache
ok
it happened to me before, i switched browsers it fixed
I need help, whenever I vote for poketwo, it sometimes logs me out
i can't change my background url
Known issue no eta
Tem suporte BR?
does anyone know why?
@long ferry sir I am bot developer but don't have role
Okk how to approved
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
-partnership
Interested in a Top.gg Partnership?
Auctions customers interested in longer term advertising campaigns can contact us to purchase exclusive rights to an entire slot for a campaign period. This also removes the necessity to log in and bid each week, as well as removes the short payment window duration.
Read more about Partnerships and how they work!
Email us at partnerships@top.gg to discuss a partnership today!
Ok thx
Bro how verify owr bot fast @long ferry
You cant, you'll have to wait
read this
@long ferry bro how to apply for bot reviewers
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information to apply!
@long ferry hi man
hey bro i have a bot I submitted it inside Top.gg from 1 aug
And we now in 5 aug
And I did not receive any response
<@&817055174613794826>
@wild stone
you can't appeal bans in this server
Clicking "Send Test" to test the upvote webhook for a bot results in the following error being shown in the console: Failed to load resource: the server responded with a status of 400 ()
ping on reply please
nvm solved
i want to advertise my server on the website but my server doesnt pop up
Refresh servers, then logout and back in
Hey i want advertise my server but didnt show up already refresh and logout login
Then you aren't using an account that has access to it
Ensure you're on the correct account
And the refresh is referring to the "refresh servers" button, not the page
Im using the correct accoun has acces to my server
Yes i already Don that but doesnt show up
Then try again later
One message removed from a suspended account.
?
Why if i someone press vote to my server it take the player to someone server
???
If i press vote it take me to someone else server
Then check back later, could be an older version of your server it's displaying
Votes will still go towards your server, as the voting page is from your server
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
do weekend votes get doubled or something?
Yes
nice
Why?
?
Why do weekend votes count double, what's the reason
allows bot devs to enjoy double votes by perhaps giving users double rewards for it
its a good incentive during the weekend
hello, i have a problem whit the web topgg, I can't vote for bots
tell me more about your issue, cant help with that information
what are you seeing
what tells you you cant
firt place: sorry for my english, I don't now speak english very good
second place: I try vote for poke catcher and i can't, I see this
try a different browser
oka thx
help
How I can report a bot
This ^
#support message
How to report a bot or server
If you find a page that violates our bot guidelines or server guidelines and would like to report it, please do so using the report button.
From there you can select a reason and add additional information to the report. When submitted, our site moderators will receive the report and open an investigation if deemed necessary. You will not receive any notification about the resolution to your report.
hey i have a question
if the bot is now get verify Is there any advantage to it?
Like verified by discord?
yup
nop
alright ty ^^
-support
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
So i've been sitting at this screen for like 10 minutes now and nothing changed, is there anything i could do?
One message removed from a suspended account.
nope
One message removed from a suspended account.
did that a lot
One message removed from a suspended account.
i tried like 3 different browsers
-cloudflare
I'm stuck on the Cloudflare loading screen
We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.
Luckily there's a simple fix! Please try the following:
Clear your browser's cache and cookies.
Close out of your browser entirely and try again.
If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.
yea it worked, ty!
DM them
I would like you to delete a comment on my bot that makes no sense
You currently have no bots submitted
how i become a reviewer?
-apps
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information to apply!
How to report an user?
either send here or DM a moderator
Okay thank you
My team has
@desert locust
I think he means this comment on this bot
@sturdy swan Is that what you meant?
Yes
🔸 I got a quick question.
I think it's a bug that this banner is still up there. How can I get rid of it?
Yeah, habe die Antwort bekommen, dass es derzeit broken ist - geht derzeit nicht.
Reach out to the support https://support.top.gg
Woher weißt du, dass ich deutsch bin? XD
Ah Huch
XD
Bist du dev?
Can someone help me?
@sturdy swan I did this too
can this review be removed?
and the review by Sidyyys? https://top.gg/bot/953134005920870470
Can you DM me about this 
DM'ed
If you're talking about adding image to your bot's/server's description, you can do that by using HTML
You have to ask the support server for that bot
Its my bot
Fibo?
Bingo
Ask their support, we cannot help
That isn't an issue with us
We're not providing/developing that bot
ok i will contact them and let u know thank you
can i able to see application id of bot
yes
Yes you should be able to get that yourself on discords end
Your bot page consists of the following URL:
The client id shouldn't be hard to obtain for you
ohh shit that not bot id
wrong bot id
??
1126496901366288475
this now but want to change to
1068175404814323722
You cannot change a bot id on top.gg, it is bound to the application on discord, bound to the bot id/client id of your bot on discord
but when i invite this bot joining
1068175404814323722
If you want to submit a new bot, you can do that, you cannot change your currently submitted bot to a new one
Then you have provided the wrong invite URL on your bot page, press edit, go to the invite URL field and reset it as it cannot link to another bot either
Clear out the field, it generates a URL itself
now whatt to do for that id change
Each bot is bound to its own bot id. If you want to add a new bot that has a different id, delete your old bot one and submit the new one
Ok Thanks i will do
What’s this bot’s prefix I literally can’t find it anywhere
What bot?
Any ideas? 😅
My bot was approved several weeks ago
But why? 🥴
Bruh

@sturdy swan
I already told you.
It doesn't say anything there
Submit a new ticket.
you dont have to go there. You can DM any moderator about this
Im available, you can DM me
Good to know
I sent dm
Working fine here, you still having issues? :)
what to put here
no
no
Then nothing
200 characters are needed in the long description.
Which is a few good sentences typically.
If you see the thanks for voting page, you have done everything needed to vote
Live life as usual, then vote again when you want
You would need to ask the server/bot owner
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Oh ok
Np :)
So just contact them and they should help you out
At top.gg we just list their bot/server and allow people to vote and leave reviews. So we dont really manage the content or features of the bot
so i have put my bot up on top.gg watiing fot it to be checked what happens after that and it goes through?
Your bot gonna be public
Fast
its says 1-2 weeks on mine
for verifactrion
sometimes it takes 2 weeks
sometimes 1-2 days
ye what do u host yr bot on
it has own dedicated host
Didnt saw the reply, yes its working now again. Btw is that normal that I get 4 captchas from cf?
Cloudflare seems to be rather aggressive 😅
okay
Lol
Hi so im trying to change the team name but i keep getting
(Something went wrong! Try a different image and double check your team name.)
But im pretty sure its not take soo not sure
Hi i'm here
Today is 17:04
@barren sinew accepting me and join me join the bot and all done he has joined here too making confession
are AI so
We can do something about it
?
Someone already answered your question in #general my guy
Hey can a staff help me with a false review?
Ok so you are the owner right?
Having an issue here, created 3 of the same servers, seeing the differences of Commuty or for friends while adding the bot to the server and then deleting them to the point now where I can not add the bot into my actual official server I want to keep.
Hi,
My bot has not been approved and I would like to know why.
thank you in advance
@heady frost you mean this? #mod-logs message
I keep getting logged out of top. Gg whenever I vote for poketwo how to fix
umm, why?
How can I advertise my server on top gg?
Adding Your Server To Top.gg
So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!
Click here to follow our guide!
why my bot not getting verify?
like i had applied more then 3 each month but no response
#mod-logs message
It seems like your bot is denyed
what should i need to write more
For example, you can list the commands your bot has and briefly describe them
ok
I added the bot but having problem in listing my server. I click save and it wasn't saved. And I keep getting this when I click create invite although I have set the perms to allow. Can someone help me?
Hi. This usually happen when our bot doesn't have a create invite permission. You can try to kick the bot and add it back.
Also the Background URL section might be the problem as well, you can remove the background url and try to save it again
But I gave it permission 
Thank you I'll try what you said.
Hello - I was hoping to get my account deleted from the site, but I am unable to do so. It keeps giving me an error message.
@gloomy shell ads
@dreamy abyss
ok
@plain crag
Want to delete your Top.gg Account?
We understand 😭 You can follow the instructions in our How to Delete your Top.gg Account support article.
how can I make the Voting message coming from webhook in embeds and like attach links to texts
Ask in #development
How do I change the logo of my bot on the website?
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
I don't see any edits made by you
I didn't click save, thx tho
Hi, I applied my bot twice, it's say under review but when I checked again it's gone, no information, what should I do?
I did ask NOnes helping
you'll be notified in #mod-logs if it was declined
check once
remove the i. just do https://imgur.com/<>
It's a known bug
hi, anyone can check this?
You have answer here - #mod-logs message
no, they just said "Ask in support. These threads are for auctions support only."
can someone tell me how do I get png or jpeg link? like from where I can get it?
I have no idea what threads you mean. If you have questions about the rejection of your bot, you should direct them directly in private messages to the person who reviewed your bot
zzz
https://imgur.com/TBrNiYx.jpg
no matter what I try it says the same error someone please help?
It just not gonna work at the moment
didn't work thanks

I found a bot on your site, that wants admin rights when inviting.
Where can I report this?
as most of us know having an anime command that shows the cover of the anime needs to only work in nsfw channels right?
its normal if you dont want it to have admin then just uncheck the box and you could experience some malfunctioning commands but meh
This is not reportable. The bot must not require admin permission only when reviewing it out. Later, you can freely modify the invite link
then why does mee6 has an anime command that works in normal channels?
not necessarily.
anime covers can have nsfw, but as long as those cant be sent in a sfw channel its perfectly fine.
It's against the guidelines
Our guidelines about that refers to a command or feature that wont function unless the bot is given admin.
We do not moderate permissions within the invite link.
I'll look into it ^-^
Does anyone know how I fix that? it has not let me vote
Can you try from different browser?
in opera but the same thing happens
-cacheclear
@gloomy ocean
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave
If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.
^^ You can also try clearing your cache & cookies
I already did it and it's still the same
at the bottom it says Cloudflare Performance and Security
reach out to cloudflare for help
The detail is that I only get that when I enter top.gg in everything else that doesn't happen
That page is served by cloudflare
this is not something by top.gg
you have to ask their support if you're experiencing issues with that
Hello, I cannot access the account of the owner of my bot on top.gg. Can we move my bot's page to this account?
Please contact an online moderator for this
It's not allowing me to delete my servers or my account off the site
What's the error message you're getting
still owner not changed
I don't quite understand. Ownership transfers don't mean we transfer the bot from one account to the other. We delete the bot from the other account so you can add it with the current one
i submit with this account and creator his different
Ah, okay. Which bot are we talking about?
860400016492462100
Shows you as the owner now
i delete it and i resubmiting

its fixed thanks
night136 deleted the bot and you resubmitted it, now approved on our page
yup its fixed but before his still owner night136
sf nsa
1 week ago I submited but now, I checked and there is nothing
where can I check? What should I do next?
Is this your bot #mod-logs message
Because your bot got declined
You can re submit your bot after fixing the issues that mentioned

i see me in the pic
is this only happening to me?
hello guys, can you help me with this? i have a streak of about 500 votes, and never got this before. i dont have any add blockers on my iphone. when i click on the button „its disabled“ nothing happens. and i am not able to click on „vote“..
i also tried to click the back home button, but it also doesnt work… i closed the website a few times and reloaded it. even opened it in safari, but always the same. and as you can see i even have adds on the picture
for poketwo you can vote two times. the other vote-website worked completely fine. its only the first website which doesnt work
website is down?
Site is down at the moment. Come back in an hour or so and try :)
digital ocean down which means I'm just guessing that top.gg is also experience issues
-_-
Attempt 3
Hello i was recently voting with the poketwo server and it would not allow me without paying for a ad blocker?
Thanks
okay, i see. i will try
We are presently encountering a service disruption.
For additional details, kindly refer to the #site-status channel.
To receive notifications regarding future incidents or updates, you may assign the "Site Status" role to yourself by going here: id:customize.
@lethal bolt r u emirjohn
i still get the same error
@elfin ether
Thank you
Get a better host 😔👍🏿
Visual error (card number, CVV and date of validity of the card black in a dark purple theme) (subscription page)
I still can't access the site can you help me
What are you seeing
hello, how can I use connecty?
You're probably on the wrong server
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Thank you!
how to convert text to an hexadecimal color (@ me)
fixed ty
No problem
I have any question, why on this picture, I don't see my server?
i refreshed servers and still nothing
anyone?
After refreshing log out and log in back
i can not log out
Use another browser, or clear your cache
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave
If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.
The page of my bot cant be edited because it doesn't allow the imgur png link that worked before anymore.
I removed it temporally to have my edits saved but can't add it now..
I shouldn't have removed the current banner because there is no fix, right?
You can change colors, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.
💡Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot or server information, ads etc. You may change colors and border colors of site elements, but you may not modify the text content within. You must also follow our bot guidelines when designing your entity page, this includes no NSFW content and no seizure-inducing CSS! Failure to follow these guidelines will result in your bot or server page being declined, removed from the site or locked.
Hey there, I'd like to report two reviews for abuse. The reviews are by halahost and sblamt on https://top.gg/servers/1131701832574570546. Both of these users joined my server along with their friends, all at once and immediately started causing issues. I've attached some of the things they said, along with them all joining at once to preform a "raid" of sorts. My server is a smaller server so that's why I can safely make the assumption that they were all together, as seeing 5+ people join at once is out of the norm entirely.
I've gone ahead and DMed an
mod, searched for people with the similar issue and that's what they were told to do.
hello the account of a colleague has jumped and we no longer have access to the top.gg page it is possible to give it to me please https://top.gg/bot/577236734245470228
Track people's invites & messages • Easy to setup • Fast and powerful • Customisable • Free & 24/7 Online
Probably because you are using the built-in browser in discord
Copy the link and simply paste it directly into your normal browser
Thanks it worked temporarily but how am I supposed to fix it
Clear your cache in your default browser
Tried but it didn't work
To make money
Oh that bottom ad, click on the x and report it
That ad is served by Google so top.gg can't do much about it
Nope
Tried many times but nothing happened :(
Hey I've reported this to our advertising team!
It seems that doesn't actually send you to an adult site. It seems to be a clickbait site and doesn't necessarily contain adult content. I do agree it's inappropriate for our website though and it has been reported to our ad publisher. Thanks for flagging it! 
It'd be nice if you allow some other non-imgur links, like githubusercontent.com.
-feedback
Please leave feedback on our official feedback page!
You can read here for more information on how to make a suggestion or provide feedback and access our feedback page directly at https://feedback.top.gg.
Hello Mac, can I DM you, I don't want to write it here?
You can DM a mod for anything non-auctions related. For anything auctions related you can use #auctions-tickets. Otherwise no need to DM me.
I wrote to the support email
Then a support associate will respond to you in due time
Thanks
Can anyone suggest me some tips my bot was getting soo many servers about a month ago and i changed the bots function now i again changed it to original function and and changed the necessary stuffs in top.gg but no growth
-growbot
@crude aspen
How to grow your bot
So, you've just got approved on Top.gg? Congratulations! 🎉 The easy part is over, growing a bot is hard work!
There are lots of ways you can do this, here are a few of our recommendations:
Check out our tips for organic growth on the Top.gg Blog
Advertise on Top.gg for instant growth using our auctions
Can you send screenshot ?
Read the answer to your previous question
That worked but doing it everytime I vote is a pain :')
have you tried pressing the profile button next to the 3 lines?
That is what they're pressing on
^
oh my bad
Btw I tried to switch In-App Browser into Web Browser and it still showed the same result
I mean copy the vote page URL, then paste it in your browser directly
Do not open it through the 3 dots -> open in chrome
Top.gg bot in my server stopped assigning roles today out of the blue. How do I fix that? Or is it related to more site issues?
try setting your vote role to something else, then back to what it previously was
see if that fixes it
Hello, im having a problem when I try to list my server on top.gg.. after i click ''add'' on step 3 i got back to step 1 and when i click back to step 3 and click on ''add'' again i get an infinite loop and my server isnt listed after all. already tried with incognito mode, different browser, tried to kick and invite the bot back to the server and nothing works.. need help plox
nope im just an admin
only owners can initially add it
after it has been added, you should be able to edit it too
oh ok tyvm
we got the listing now but after he added me to the team wasnt i supposed to have acess to edit the listing page? maybe it isnt refreshed yet?
if you're added as only a member, then you dont have edit access to it
also, the server needs to be transferred to that team
i have admin role
wdym?
-team
How do I create a team?
This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview
what tells you you cant vote
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
but when i vote and then refresh
then try voting again later
ensure you're not using vpns or extensions that interfere
You can also make sure you aren't using any sort of adblocker or VPN - try another browser, another device, etc
Ye ye 
i tryed doing it
like a week ago
now
and two days ago
like im trying every day
im not
have you tried multiple browsers and devices?
no
I would try that first
Something wrong with the previous browser or device then most likely
How can I do such
I'm an admin of a server but I do not see my server listed on the site. Any help?
You can't even add server as admin
But fix is refreshing servers, log out and log in back
This didn’t work… 
worked ty so much
I forgot how to add image to description help


Tys
Is it possible to withdraw a balance from the Top GG website to my bank account?
There was a website right for these stuffs
That's just markdown
Just a general questition will a bot owner get their bot removed from top.gg site if they are toxic at you without a reason and they spam words at you?
I would also like to complain that the owner of the bot just joined my server and started spamming commands in my discord server without my permission
No, top.gg does not moderate the behavior of bot owners outside of this server
Anyone can write a bot and be the "owner" without much effort. It would be stupid to care what they do outside of top.gg discord server
You can report them for what they do on the site, i.e. they raid bots with bad reviews, but that's it
Yeah best solution
love the game
Game?
Me too
-help
Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo
-botinfo
You need to provide a bot to find
-botinfo MeloSync
I couldn't find that bot listed on our site! It may not have been approved yet
-botinfo @lavish hazel
The perfect music bot for your server! High-quality music, 24/7, permission system and more! Supports Spotify, Youtube, Soundcloud... etc
1134446602409484338
MeloSync ✨
/help or r!help
0 servers
20 monthly votes
20 total votes
247-music, discord-music-bot, music, musica, music-bots
@bitter elbow
I would suggest to use #commands insteads
Sorry
Hi, I have the role rewards set up but noticed it doesn’t give users who vote the role. Would this have anything to do with the bots role not being hoisted above this role? I just hoisted it above and tested it on my alt and it does not work. Why? The bot has admin.
Ask whoever made the bot
This is literally the place to ask these kind of questions
Yes, the bot's role needs to be higher than the role its trying to give.
I would make sure the bot's role is higher, then edit your server's page and save (without changing anything) and it should update and start giving roles 
Refresh servers, then log out and log in back
What perms do I need?
in what context is this
This error pops up when I try to set a webhook
on a server?
Yes
Admin I'm guessing
if that doesn't work, ask the owner to do it instead
that should work
Alright, thanks!
Hi how do advertise a bot work on top.gg? Like where can I buy advertisement for my bot
-auctions
We’re currently in the stage of Auctions Bidding. This stage runs from <t:1691521200:F> (<t:1691521200:R>) to <t:1692039600:F> (<t:1692039600:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.
Next Ads Go Live / Next Auctions Starting: <t:1691521200:F> (<t:1691521200:R>)
Next Auctions Ending: <t:1692039600:F> (<t:1692039600:R>)
So no one knows how to fix the role-assigning issue? I’ve tried using a different role and switching back. Didn’t work. Is there something wrong with the site or the top.gg bot?? No one is getting their roles, it’s been a couple days that it’s happening…
cant reproduce the issue you're having, voting for a test server works fine
ensure the bot still has manage roles and is able to manage the role in question
the highest role of the bot should be above the role you wanna assign people
I am.. not sure whats not supposed to work here
Can you stop
thank you
also using these emojis for something else is not allowed either

Copyright on emoji’s?😂
Not sure when it came back tbh. It was broken for 2 days at least and people complained. Thanks for testing it for me
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
How to respond to comment on my bt page ?
That's not possible atm due to site issues
Hey, i have got a ques to ask, for verification purposes, i need some time so bot is reaching 100 guild limit, can i turn off public bot till it verifies? doing it will remove bot from topgg?
-botinfo Axiom
-botinfo @deft radish
my bot ^
Add a note to your bot page about it, then sure
Setting it to private does not cause your bot to be deleted from top.gg
Just add a note about it in your description
alright thanks.
What do you mean?
You're misunderstanding how a bot works
a bot needs code to run on, you cant just tell it to be online
I suggest looking online on how to get started with bot development, we wont help with that
Can I transfer my balance to my bank account 
That cannot be transfered to a bank account.

We’re obviously not Discord, who don’t even check your bot at all. Queue has been pretty low lately so it’s not even a week anymore
With the webhooks that topgg send to our endpoints, does it also send a webhook when the vote has expired or do I need to handle removing the users from the roles etc every 12 hours?
When I change the bot name, when will it be updated on the site? Or should I delete it?
You need to handle that yourself
thanks, will set up a cron.
Do the refresh data then give site some time
Okay thanks
I had an account, but I logged out of it, and I think the email has changed. Can you find out the email associated with it?
ID: 700629303058235392
No we can't
We're not discord
Nor would discord provide that information
-notdiscord
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
hello what do when vote rewards don't work
if you've voted for a bot, the site said voted sucessfully, and you have not gotten any rewards, thats for the bot/server to handle
ask the corresponding support of that bot or ask in the servers community
Hi i applyed to put the bot on the top.gg and it got accepted is there awayjust to switch the bot for the one that go accepted to the other bot without applaying again just to switch the old one to the new one becase I cant verify the old one and discord support said I need to create a nother bot
no
you need to delete the previous one and submit the new one
queue is very low right now too
Ok
how to opt out? Like remove your bot
ho yea thx
Is anybody else having problems with the top.gg not not giving people voter roles after they've voted for our server on the site? Is there any known fix for this?
If you're experiencing issues with role rewards make sure that you've correctly done the following:
Ye all is good, the bot was giving out roles perfectly for months but after this last time with it going down it just hasn't been anymore
Idk what happened 🥲
Whats your server id
please someone help me
I need to remove a review that broke your guys tos.
they just put '.' without helping me grow
Wait for a mod or dm one
Yup you can wait for a mod to do it
alright well can you take down this one: https://top.gg/bot/739097393194205314?reviewPage=1
Its somewhere there
Wait for a mod to do it
and one more thats breaks ur tos
and its this one right?
you need to wait for a mod to do it
okay
how long does it take?
we all are volunteers and have others things to do irl so a mod might take sometime to respond
alright
Lemme find it rq, sorry for the late responses I've been gaming this morning.
no worries
Yee
seems to work
changing the role to something different, then back to voter has fixed that
Still not available
Hmm okay, thank you for your help we really appreciate it! We've been having to manually give it to some members of the server through Dyno and stuffs and it's been a bit of a task.
mods help me
Helping In chat ≠ available
if I make a bot owned by a team can admins of that team edit the bot
wait for someone who can help
ok
How long does it take to delete a review?
"we all are volunteers and have others things to do irl so a mod might take sometime to respond"
Yes
using iframes, theres a bunch of resources online on how to do that
i have looked at all the sources in Turkish, is the site not opening?
I just made a team and added a freind so they can edit the bots page however there saying they cant
do they have to wait?
-team
@honest lily
How do I create a team?
This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview
likely something for #development then
so wait admins can't edit projects but mods can?
So I guess voter roles worked for a day, and now they don’t again. I’m honestly just tired of hearing my people complain lol 😂 it’s not like they get more than the role for it but still. Wish I knew why it wasn’t working and what to do about it that doesn’t involve restructuring my top.gg page every day. I don’t have time for that.
I can bring it up internally, though was able to make it work on my end, so not sure what the issue is
Reported it internally now
Thanks. It worked for me too when I voted. I’m just confused and frustrated by the whole thing that it works sometimes and when it doesn’t I get to hear about it from the server members like I did it intentionally lol
smh people.
hey buds, what time EST does the "weekend" multiplier votes end
Midnight UTC. You can Google that for your own timezone.
8pm thanks
I thought it was but I wasn't 100% sure 
after how many hours account get totally deleted?
once requested deletion, your account will be deleted in 7 days
@grand prism
oops wrong channel but pjng me in general
Hey, the bot doesn't seem to be giving the vote reward role
Glad to see I’m not the only one - makes me feel less insane to keep coming back here for assistance lol
u bot verified ?
<@&817055174613794826>
You dont need to ping, you can wait
Did you make sure that the Top.gg role is on top of the role you want to assign?
-rewardroles
Reward roles seem to not work correctly on my server listed on Top.gg
If you're experiencing issues with role rewards make sure that you've correctly done the following:
- The highest role of the Top.gg bot is higher than the role you wanna set
- The highest role of the Top.gg bot has the permission
Manage Roles - The role you wanna set is already configured within your server page settings (
https://top.gg/servers/yourserverid/editunder "Reward roles"
here are a few ways you can try to resolve this if the mentioned above steps are already done:
- kick and re-invite the bot into your server, then ensuring the steps above are still done
- changing your reward role back and forth (changing it to something different, saving, then changing it back to the role you want)
Need help setting up reward roles? Have a read on our Setting up Server Role Rewards for Voting article.







