#support

1 messages · Page 56 of 1

faint mango
#

It got reset. Votes will update when you vote again

#

I think

chrome ore
#

did the votes get resetted?

#

cause there shows no option of claiming vote credits yet

feral nimbus
faint mango
#

Then idk sorry :P.

shrewd stone
#

Maybe try to update your server count to be something accurate, I think that's taken into account too

feral nimbus
#

ok

hardy lion
latent crown
#

Hi there is a bot at top.gg which is a copy of a bot called LylaBot

long ferry
#

use the report button then

shut terrace
#

This person is dm adverting

soft star
#

@sturdy swan Bro must trying scam

long ferry
#

-b 1129530191002222643 user

wild stoneBOT
#

upvote user319183.#0 was successfully banned.

long ferry
#

im not even gonna bother taking that report

#

thanks for your report though

soft star
#

lmaooo

sturdy swan
#

Hello. How can I publish this?

long ferry
#

press edit, fill everything out

sturdy swan
long ferry
#

whats your server id

sturdy swan
long ferry
#

am not seeing any changes made

#

have you pressed save?

sturdy swan
long ferry
#

published it for you

#

make the necessary changes

sturdy swan
#

wtf

#

When I saved changes and go to previews page then go back to add servers, I got this

#

Also..

long ferry
sturdy swan
#

Fine.

#

Thank you I will make changes.

sturdy swan
#

keeps loading when im at the confirmation step of adding a server

faint musk
#

bot isnt letting me add roles because it thinks i havent voted, even though i have

floral pagoda
#

We don't provide support for other bots. Please join their support server

odd socket
#

How can I give vote rewards to user

hasty iris
#

How*

sick haven
#

search is broken for us too, they said its because its the start of the month and it should fix itsself in a few days

flat seal
faint musk
long ferry
#

our site states that the vote was successful

#

this is an issue on their end

#

we cannot provide support for this at all

#

its the bots responsibility to reward users with voting, top.gg is merely the connection between voting and letting the bot know when a vote has gone through

faint musk
#

easy alr

shrewd stone
#

Is Russian roulette considered nsfw?

#

Something like
You:
!russianroulette

Bot:
face_without_raised_eyebrow 🔫 pulling the trigger
You survived and gained ... coins

long ferry
#

Russian roulette doesn't fall under nsfw but it could be considered promoting suicide

#

So make sure to not use text like "xyz killed themself" or "XYZ took the easy way out"

shrewd stone
#

Would be fine

long ferry
#

Yeah

#

-how2search

wild stoneBOT
#

topgg To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

sturdy swan
#

Site down ?

light rain
#

Yup

sturdy swan
#

Ahh alright

manic badge
#

Is it possible to obtain an api token before my bot is approved?

grand prism
#

No

#

Using someone else's token is also not very welcome i guess

manic badge
#

I'm trying to update my bot's server count on top.gg so I don't think that will work

long ferry
#

it wont work before approval either way

manic badge
#

I know, but I'm trying to test to see if my code works

#

But if not it's ok, I can wait until it gets approved

stray fog
#

who is welper

light rain
#

Hi, How can i help?

sage pike
#

When will my bot be accepted?

#

@light rain

wild stoneBOT
#

@sage pike

topgg When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

eager fern
#

My bot was declined by the tester but, the reason give for the decline was wrong. I've personally contacted the tester but they haven't replied to me yet. Is there anything else I could do other than wait patiently?

light rain
eager fern
zinc oracle
#

You should reach out on the account that submitted.

smoky walrus
#

hey everyone, I was rejected because my bot reviewer didn't understand how to use the bot and after responding to my initial message started to ingore me, who should I contact

light rain
smoky walrus
#

I did but didn't get any proper respond or support

gloomy shell
#

You can dm me

deft sage
# zinc oracle You should reach out on the account that submitted.

Ok here I'm from the account I submitted the bot with.
My bot was declined by the tester but, the reason give for the decline was wrong. I've personally contacted the tester but they haven't replied to me yet. Is there anything else I could do other than wait patiently? Sorry for the ping.

zinc oracle
stray fog
#

@light rain can check dm quickly?

supple mica
#

Be patient as we all have lives outside of topgg too wawa

#

Please give BRs up to 24 hours to respond before bumping praygesun
After that you can bump, and then ask a mod to look into it

white orbit
#

When does the confirmation message come?

zinc oracle
white orbit
#

I applied to top.gg, it's been 2 days and I still haven't received a reply.

wild stoneBOT
#

@white orbit

topgg When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

white orbit
light rain
white orbit
#

Hm oky

desert basalt
#

-ticket

#

-help

wild stoneBOT
#
Bot Commands

Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo

grand prism
#

Need help with something?

#

I don't know if you like it when someone advertises competition on your server, so I leave it to you

Id: 801602819639476274

light rain
grand prism
#

Oh, you are right. They even use top.gg banner

soft star
#

lmao 🤣 i tried it, ngl api docs button doesn’t work

gloomy shell
#

-b 801602819639476274 dm advertising another botlist

wild stoneBOT
#

upvote x.juba#0 was successfully banned.

gloomy shell
#

sorry for lateness

grand prism
#

No problem, thanks

soft star
#

no problem

stone flicker
#

Hello, who knows how to make such photos and captions

grand prism
#

You mean like how to put images in top.gg description or how to make something like this using css

grand prism
#

Well, you can use html and markdown in top.gg description so <img> tag should work

grand prism
#

It's either # if you are using markdown (something like on discord) or <h1> for html if I remember correctly

#

This channel is for top.gg related things

potent junco
#

web down?

sturdy swan
#

is web down for anyone?

grand prism
#

Well, you can see one message above you

sturdy swan
grand prism
#

It's hard to tell because they usually fix it quickly, but it probably depends on whether they have time at the moment

sturdy swan
#

anyone having troubles with the bot called Nero?

stone flicker
#

I no longer use it and have found another one

stone flicker
stoic socket
sturdy swan
sturdy swan
sturdy swan
stone flicker
grand prism
#

Oh, don't do that

#

You can't advertise your bot here

stone flicker
#

yes that's why I say no name should check my bio you can

zinc oracle
limber kestrel
#

<@&817055174613794826> I need help with voting.
When i vote on a 24/7 Casino, which is a discord bot, it shows that i have voted and when i refresh the page, it shows that i have already voted. But on the bot’s side, nothing happens

zinc oracle
limber kestrel
#

Okay thanks

obsidian walrus
#

Hi so I have this issue where I want to make reaction roles but it doesn’t let me and tells me to vote

#

And then I open the browser and it says I already voted

#

And I basically can’t make new roles now until I vote even tho I already voted earlier

zinc oracle
obsidian walrus
wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

obsidian walrus
zinc oracle
#

We're not the support server for the bot you're asking about

sage pike
#

if my long description not a 200 letters my bot will be declined? @zinc oracle

manic badge
#

it has to be longer than 200 characters, and if you just spam it you'll probably get declined

long ferry
#

what Godder said yeah

civic gull
#

The site isnt letting me log in, after i press authorize on the discord authorization it shows the error page and makes me log in again over n over

long ferry
#

try a different browser, both opera and brave are known to cause that issue

oak elbow
#

just staying like this

long ferry
#

try opening the voting page directly in your browser

#

not by clicking a link in discord

#

copy the link and paste it directly in your browser

mighty grove
#

why my bot's pfp is not visible??

grand prism
#

Same on bot page?

mighty grove
long ferry
#

-refreshdata

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

grand prism
#

Yea, this

orchid gale
#

I want to transfer my bot ownership to my new account

long ferry
#

you can do so by deleting your bot and resubmitting it on your new one

orchid gale
long ferry
#

from discord?

orchid gale
long ferry
#

are you able to prove you own the bot? such as by doing an eval or changing its bio

long ferry
#

then feel free to dm me

grand prism
#

Can you try and click "refresh servers", then log out and log in?

#

Should work in most cases

#

Yea

wise trellis
#

is there a way to delete reviews if they contain untruths?

#

@fresh geyser f you

long ferry
#

There's no need to be rude towards users

wise trellis
#

f = freu dich

#

= be happy

long ferry
#

sure

wise trellis
#

The first part is okay

#

but the second is just a lie

long ferry
#

Doesn't seem to be violating our guidelines

mortal lion
#

is the estimated time correct? i have been waiting for 3 days but i dont know

long ferry
#

submitted yesterday

#

-upto

wild stoneBOT
#

topgg When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

mortal lion
#

oh, i thought it has been 2 days

spare tundra
#

I need help rq

#

Im trying to vote for a bot and cant verify

#

It says error

long ferry
#

what do you mean verify

spare tundra
long ferry
#

-cloudflare

wild stoneBOT
#

topgg I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
topggDotRed Clear your browser's cache and cookies.
topggDotRed Close out of your browser entirely and try again.

topgg_ico_bulb If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

spare tundra
#

Mk

spare tundra
#

Stills says error

long ferry
#

then you might need to contact cloudflare

spare tundra
#

Nor incognito mode works

#

Cloudfare sucks, how to contact

rain spire
#

pls server unmute 🫶 🫶

spare gust
#

the text underneath the background url says it needs to be PNG or JPEG, the warning text says PNG or JPG yet none of these work
is there a problem with setting a custom background?

grand prism
#

Yea, it's not working at the moment

spare gust
#

Rip

light rain
spare tundra
#

How to contact cloud flareeee

wild stoneBOT
#

topgg I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
topggDotRed Clear your browser's cache and cookies.
topggDotRed Close out of your browser entirely and try again.

topgg_ico_bulb If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

spare tundra
#

No, i need to contact em

#

None of that worked

light rain
mortal lion
#

could i reply to people's reviews

light rain
mortal lion
#

Ah alright thank you!

sturdy swan
#

why i cant add my bot

#

bruh

light rain
sturdy swan
#

no i mean

#

uhh

#

this happens

#

i even read the entire guidelines just incase

light rain
long ferry
#

Just retry

faint remnant
#

can i add features of my bot after getting the approval?

light rain
#

Yes

sturdy swan
#

yea i tried

#

several times

#

lemme try it one more time

faint remnant
sturdy swan
#

ok

faint remnant
#

it happened to me before, i switched browsers it fixed

sturdy swan
#

nope

#

doesnt works

tropic hatch
#

I need help, whenever I vote for poketwo, it sometimes logs me out

sturdy swan
#

i still cant smh..

#

i cant add my bot

night wharf
#

i can't change my background url

long ferry
#

Known issue no eta

zinc pecan
#

Tem suporte BR?

zinc pecan
#

does anyone know why?

sturdy swan
#

@long ferry sir I am bot developer but don't have role

long ferry
#

you do not have an approved bot on top.gg

sturdy swan
#

Okk how to approved

long ferry
#

-upto

wild stoneBOT
#

topgg When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

sturdy swan
#

Ok but I am wait for 1 week I don't get bot verify

long ferry
#

you resubmitted your bot an hour ago

#

your previous ones were declined

sturdy swan
#

Ok

#

How to partner ship

#

@long ferry

#

@limber canyon

long ferry
#

-partnership

wild stoneBOT
#

topgg Interested in a Top.gg Partnership?

Auctions customers interested in longer term advertising campaigns can contact us to purchase exclusive rights to an entire slot for a campaign period. This also removes the necessity to log in and bid each week, as well as removes the short payment window duration.

Read more about Partnerships and how they work!

Email us at partnerships@top.gg to discuss a partnership today!

sturdy swan
#

Ok thx

sturdy swan
#

Bro how verify owr bot fast @long ferry

long ferry
#

You cant, you'll have to wait

long ferry
sturdy swan
#

@long ferry bro how to apply for bot reviewers

wild stoneBOT
#

topgg Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

topggBotReviewer Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

topggModerator Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

topggDotRed Please read [this post](#announcements message) for more information to apply!

sage pike
#

@long ferry hi man

#

hey bro i have a bot I submitted it inside Top.gg from 1 aug

#

And we now in 5 aug

#

And I did not receive any response

#

<@&817055174613794826>

#

@wild stone

stoic socket
#

you need to wait

sage pike
#

okay

#

thanks my brother

sudden moat
#

Bro I need to be unbanned from the Bronx 2 help me out

#

Someone help me

stoic socket
#

you can't appeal bans in this server

feral frost
#

Clicking "Send Test" to test the upvote webhook for a bot results in the following error being shown in the console: Failed to load resource: the server responded with a status of 400 ()

#

ping on reply please

#

nvm solved

sturdy swan
#

i want to advertise my server on the website but my server doesnt pop up

long ferry
#

Refresh servers, then logout and back in

wild pelican
#

Hey i want advertise my server but didnt show up already refresh and logout login

long ferry
#

Then you aren't using an account that has access to it

#

Ensure you're on the correct account

#

And the refresh is referring to the "refresh servers" button, not the page

wild pelican
wild pelican
long ferry
#

Then try again later

fluid rapids
#

One message removed from a suspended account.

long ferry
#

?

wild pelican
# long ferry ?

Why if i someone press vote to my server it take the player to someone server

long ferry
#

???

wild pelican
long ferry
#

Was your server on top.gg before

wild pelican
#

Yes

long ferry
#

Then check back later, could be an older version of your server it's displaying

#

Votes will still go towards your server, as the voting page is from your server

long ferry
#

-upto

wild stoneBOT
#

topgg When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

celest sparrow
#

do weekend votes get doubled or something?

long ferry
#

Yes

celest sparrow
#

nice

shrewd stone
long ferry
#

?

shrewd stone
#

Why do weekend votes count double, what's the reason

long ferry
#

shrug allows bot devs to enjoy double votes by perhaps giving users double rewards for it

#

its a good incentive during the weekend

oblique salmon
#

hello, i have a problem whit the web topgg, I can't vote for bots

long ferry
#

tell me more about your issue, cant help with that information

#

what are you seeing

#

what tells you you cant

oblique salmon
#

firt place: sorry for my english, I don't now speak english very good
second place: I try vote for poke catcher and i can't, I see this

long ferry
#

try a different browser

oblique salmon
#

oka thx

sturdy swan
#

finally i submitted my bot

#

vruh

sturdy swan
swift idol
#

How I can report a bot

light rain
long ferry
#

-reportbot

#

-report

#

-how2report

wild stoneBOT
#

topgg How to report a bot or server

If you find a page that violates our bot guidelines or server guidelines and would like to report it, please do so using the report button.

From there you can select a reason and add additional information to the report. When submitted, our site moderators will receive the report and open an investigation if deemed necessary. You will not receive any notification about the resolution to your report.

For more information, refer to this article

visual bough
#

hey i have a question
if the bot is now get verify Is there any advantage to it?

grand prism
#

Like verified by discord?

visual bough
#

yup

pliant mauve
#

nop

visual bough
#

alright ty ^^

inland agate
pliant mauve
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

floral zodiac
#

So i've been sitting at this screen for like 10 minutes now and nothing changed, is there anything i could do?

fluid rapids
#

One message removed from a suspended account.

floral zodiac
#

nope

fluid rapids
#

One message removed from a suspended account.

floral zodiac
#

did that a lot

fluid rapids
#

One message removed from a suspended account.

floral zodiac
#

i tried like 3 different browsers

long ferry
#

-cloudflare

wild stoneBOT
#

topgg I'm stuck on the Cloudflare loading screen

We recently made some changes to our Cloudflare setup which may result in you having difficulty accessing all or part of our services.

Luckily there's a simple fix! Please try the following:
topggDotRed Clear your browser's cache and cookies.
topggDotRed Close out of your browser entirely and try again.

topgg_ico_bulb If this still doesn't solve your issue: You can try the solution offered in this Cloudflare forum post.

floral zodiac
#

yea it worked, ty!

sturdy swan
#

@steady finch

#

hey

#

need to resolve somthing with u

long ferry
#

DM them

sturdy swan
#

I would like you to delete a comment on my bot that makes no sense

long ferry
#

You currently have no bots submitted

steady finch
#

I'll respond asap

sturdy swan
#

should be in message requests

#

if u have that

spark lotus
#

how i become a reviewer?

long ferry
#

-apps

wild stoneBOT
#

topgg Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

topggBotReviewer Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

topggModerator Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

topggDotRed Please read [this post](#announcements message) for more information to apply!

wise trellis
#

How to report an user?

stoic socket
#

either send here or DM a moderator

wise trellis
sturdy swan
sturdy swan
grand prism
#

@sturdy swan Is that what you meant?

smoky walrus
uncut iris
keen ginkgo
#

🔸 I got a quick question.

I think it's a bug that this banner is still up there. How can I get rid of it?

keen ginkgo
# uncut iris

Yeah, habe die Antwort bekommen, dass es derzeit broken ist - geht derzeit nicht.

keen ginkgo
uncut iris
#

Ah Huch

keen ginkgo
#

XD

uncut iris
#

Bist du dev?

keen ginkgo
#

Jo

#

Gerne in #general oder meinen DMs weiter :) Das hier ist der Support...

sturdy swan
keen ginkgo
bronze haven
#

can this review be removed?

lethal bolt
bronze haven
#

DM'ed

jolly zenith
#

hey question does anyone know how to add an image to top.gg'

pliant mauve
weary crater
#

i want to setup vote log for my bot but showing like this

shrewd stone
weary crater
shrewd stone
weary crater
#

Bingo

long ferry
#

Ask their support, we cannot help

#

That isn't an issue with us

#

We're not providing/developing that bot

weary crater
#

ok i will contact them and let u know thank you

weary crater
long ferry
#

?

#

It's just your discord bot id

weary crater
#

yes

long ferry
#

Yes you should be able to get that yourself on discords end

weary crater
long ferry
#

The client id shouldn't be hard to obtain for you

weary crater
long ferry
#

Client ID is your bot id

#

You should know that

weary crater
#

wrong bot id

long ferry
#

??

weary crater
#

1126496901366288475
this now but want to change to
1068175404814323722

long ferry
#

You cannot change a bot id on top.gg, it is bound to the application on discord, bound to the bot id/client id of your bot on discord

weary crater
#

but when i invite this bot joining
1068175404814323722

long ferry
#

If you want to submit a new bot, you can do that, you cannot change your currently submitted bot to a new one

#

Then you have provided the wrong invite URL on your bot page, press edit, go to the invite URL field and reset it as it cannot link to another bot either

#

Clear out the field, it generates a URL itself

weary crater
#

now whatt to do for that id change

long ferry
#

Each bot is bound to its own bot id. If you want to add a new bot that has a different id, delete your old bot one and submit the new one

wanton harbor
#

What’s this bot’s prefix I literally can’t find it anywhere

grand prism
#

What bot?

grand prism
#

No, it's not bug

#

It's gonna stay like that forever

#

But only owner can see it

keen ginkgo
#

My bot was approved several weeks ago

keen ginkgo
grand prism
#

Mine 8 months ago

#

So just ignore it

keen ginkgo
#

Bruh

unborn hinge
keen ginkgo
#

I already told you.

sturdy swan
keen ginkgo
#

Submit a new ticket.

pliant mauve
#

Im available, you can DM me

keen ginkgo
#

Good to know

sturdy swan
prime ether
dreamy abyss
trim meadow
#

what to put here

shell inlet
#

if the server is listed on top.gg

trim meadow
#

no

trim meadow
zinc oracle
#

Then nothing

trim meadow
#

here

zinc oracle
#

200 characters are needed in the long description.
Which is a few good sentences typically.

sturdy swan
#

I need help quick

#

URGENT

#

I did every step

#

It lead me here

#

What do I do

dreamy abyss
#

If you see the thanks for voting page, you have done everything needed to vote

sturdy swan
#

Then what’s next bro

#

Like how do I get in rp

dreamy abyss
#

Live life as usual, then vote again when you want

sturdy swan
#

What to do

#

How

#

To get in the game

dreamy abyss
#

You would need to ask the server/bot owner

wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
#

Oh ok

dreamy abyss
#

Np :)
So just contact them and they should help you out

At top.gg we just list their bot/server and allow people to vote and leave reviews. So we dont really manage the content or features of the bot

sturdy swan
#

Ok thank bro

#

10/10 help

#

What is sever name bro

#

I need to put it in

sturdy swan
#

so i have put my bot up on top.gg watiing fot it to be checked what happens after that and it goes through?

grand prism
#

Your bot gonna be public

sturdy swan
#

damn that was fast

#

i submitted my bot 2 days ago and it got approved

visual chasm
#

Fast

sturdy swan
#

for verifactrion

sturdy swan
#

sometimes 1-2 days

sturdy swan
grand prism
#

Not here

sturdy swan
prime ether
dreamy abyss
#

Cloudflare seems to be rather aggressive 😅

prime ether
#

sad okay

flint hazel
#

Lol

barren sinew
#

Hi so im trying to change the team name but i keep getting
(Something went wrong! Try a different image and double check your team name.)
But im pretty sure its not take soo not sure

shut oak
#

Hi i'm here

#

Today is 17:04

#

@barren sinew accepting me and join me join the bot and all done he has joined here too making confession

#

are AI so

#

We can do something about it

stoic socket
#

?

sudden jewel
#

twice rejected for the same reason

#

but nothing wrong

soft star
coarse vault
#

Hey can a staff help me with a false review?

shadow spire
#

I'm on the confirmation part of adding my server and it's just loading

grand prism
#

Ok so you are the owner right?

north crest
#

Having an issue here, created 3 of the same servers, seeing the differences of Commuty or for friends while adding the bot to the server and then deleting them to the point now where I can not add the bot into my actual official server I want to keep.

heady frost
#

Hi,
My bot has not been approved and I would like to know why.
thank you in advance

grand prism
heady frost
#

Yes

#

Oh I see.... I will modified this thanks

tropic hatch
#

I keep getting logged out of top. Gg whenever I vote for poketwo how to fix

patent tangle
#

umm, why?

light rain
#

Know issue

#

Known*

#

No eta

nocturne relic
#

How can I advertise my server on top gg?

wild stoneBOT
#

topgg Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

topggDotRed Click here to follow our guide!

versed elbow
#

why my bot not getting verify?

#

like i had applied more then 3 each month but no response

light rain
trim meadow
#

what should i need to write more

grand prism
trim meadow
#

ok

naive monolith
#

I added the bot but having problem in listing my server. I click save and it wasn't saved. And I keep getting this when I click create invite although I have set the perms to allow. Can someone help me?

cyan palm
naive monolith
plain crag
#

Hello - I was hoping to get my account deleted from the site, but I am unable to do so. It keeps giving me an error message.

stoic socket
#

@gloomy shell ads

gloomy shell
#

Quick lock

#

Oh it's already looked

sturdy swan
#

@dreamy abyss

gloomy shell
#

Lmfao

#

Dm johand please

sturdy swan
#

ok

wild stoneBOT
shrewd skiff
#

how can I make the Voting message coming from webhook in embeds and like attach links to texts

cerulean ember
daring nymph
#

How do I change the logo of my bot on the website?

long ferry
#

-refreshdata

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

daring nymph
#

I refreshed it

#

Didn't change

#

Oh wait

#

I'm dumb

long ferry
#

I don't see any edits made by you

daring nymph
tawny orchid
#

Hi, I applied my bot twice, it's say under review but when I checked again it's gone, no information, what should I do?

weary raft
#

trying to add an image to my top.gg bot but got an error...

shrewd skiff
shell inlet
#

check once

shell inlet
manic badge
safe oxide
#

guys

#

anyone know how to delete this backgroud

#

the transparency

grand prism
polar grotto
shrewd skiff
#

can someone tell me how do I get png or jpeg link? like from where I can get it?

grand prism
shell inlet
manic badge
shrewd skiff
#

no matter what I try it says the same error someone please help?

grand prism
#

It just not gonna work at the moment

patent tangle
shrewd skiff
keen ginkgo
#

I found a bot on your site, that wants admin rights when inviting.
Where can I report this?

versed forum
#

as most of us know having an anime command that shows the cover of the anime needs to only work in nsfw channels right?

versed forum
grand prism
versed forum
#

then why does mee6 has an anime command that works in normal channels?

zinc oracle
zinc oracle
zinc oracle
#

I'll look into it ^-^

gloomy ocean
#

Does anyone know how I fix that? it has not let me vote

cerulean ember
#

Can you try from different browser?

gloomy ocean
cyan palm
wild stoneBOT
#

@gloomy ocean

topgg How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
topggDotRed Instructions on Microsoft Edge
topggDotRed Instructions on Google Chrome
topggDotRed Instructions on Mozilla Firefox
topggDotRed Instructions on Safari on iOS or Safari on MacOS
topggDotRed Instructions on Opera
topggDotRed Instructions on Brave

topgg_ico_bulb If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

cyan palm
#

^^ You can also try clearing your cache & cookies

gloomy ocean
#

at the bottom it says Cloudflare Performance and Security

long ferry
#

reach out to cloudflare for help

gloomy ocean
#

The detail is that I only get that when I enter top.gg in everything else that doesn't happen

long ferry
#

That page is served by cloudflare

#

this is not something by top.gg

#

you have to ask their support if you're experiencing issues with that

stiff copper
#

Hello, I cannot access the account of the owner of my bot on top.gg. Can we move my bot's page to this account?

floral pagoda
#

Please contact an online moderator for this

plain crag
cyan palm
noble acorn
#

this is not my account

#

@long ferry

#

@floral pagoda@lone anvil@gloomy shell

floral pagoda
#

Okay, and now?

#

Please also don't randomly ping staff members

noble acorn
floral pagoda
#

I don't quite understand. Ownership transfers don't mean we transfer the bot from one account to the other. We delete the bot from the other account so you can add it with the current one

noble acorn
floral pagoda
#

Ah, okay. Which bot are we talking about?

noble acorn
#

860400016492462100

long ferry
#

Shows you as the owner now

long ferry
#

Consider not pinging every single staff member next time

#

Thank you

floral pagoda
noble acorn
#

its fixed thanks

floral pagoda
#

night136 deleted the bot and you resubmitted it, now approved on our page

noble acorn
#

sf nsa

polar grotto
#

hi, do I need to pay anything to submit our bot on top.gg?

manic badge
#

no, submitting your bot to top.gg is free

polar grotto
#

where can I check? What should I do next?

manic badge
lethal bolt
#

You can re submit your bot after fixing the issues that mentioned

light rain
slim zephyr
#

is this only happening to me?

noble burrow
#

hello guys, can you help me with this? i have a streak of about 500 votes, and never got this before. i dont have any add blockers on my iphone. when i click on the button „its disabled“ nothing happens. and i am not able to click on „vote“..
i also tried to click the back home button, but it also doesnt work… i closed the website a few times and reloaded it. even opened it in safari, but always the same. and as you can see i even have adds on the picture

for poketwo you can vote two times. the other vote-website worked completely fine. its only the first website which doesnt work

celest sparrow
#

website is down?

dreamy abyss
slender falcon
#

digital ocean down which means I'm just guessing that top.gg is also experience issues

wet night
#

-_-
Attempt 3
Hello i was recently voting with the poketwo server and it would not allow me without paying for a ad blocker?

light rain
wet night
#

Thanks

noble burrow
wild stoneBOT
#

topgg We are presently encountering a service disruption.
For additional details, kindly refer to the #site-status channel.

To receive notifications regarding future incidents or updates, you may assign the "Site Status" role to yourself by going here: id:customize.

nimble hawk
#

@lethal bolt r u emirjohn

elfin ether
light rain
elfin ether
#

Thank you

abstract badge
#

Get a better host 😔👍🏿

gusty lantern
#

Visual error (card number, CVV and date of validity of the card black in a dark purple theme) (subscription page)

last trail
#

I still can't access the site can you help me

long ferry
#

What are you seeing

rustic hawk
#

hello, how can I use connecty?

cyan palm
#

-wrongserver

wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

rustic hawk
#

Thank you!

sturdy swan
#

how to convert text to an hexadecimal color (@ me)

raven hull
#

why i cant add a server on top.gg?

grand prism
#

Well, you need to refresh servers

#

Then logout and log in back

#

Should fix it

raven hull
#

fixed ty

grand prism
#

No problem

sour axle
#

I have any question, why on this picture, I don't see my server?

#

i refreshed servers and still nothing

#

anyone?

grand prism
#

After refreshing log out and log in back

sour axle
grand prism
supple mica
#

Use another browser, or clear your cache

wild stoneBOT
#

topgg How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
topggDotRed Instructions on Microsoft Edge
topggDotRed Instructions on Google Chrome
topggDotRed Instructions on Mozilla Firefox
topggDotRed Instructions on Safari on iOS or Safari on MacOS
topggDotRed Instructions on Opera
topggDotRed Instructions on Brave

topgg_ico_bulb If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

steel tide
#

The page of my bot cant be edited because it doesn't allow the imgur png link that worked before anymore.
I removed it temporally to have my edits saved but can't add it now..

#

I shouldn't have removed the current banner because there is no fix, right?

long ferry
#

Known issue, no eta

#

Just remove that field for now

steel tide
#

damn, no banner..

#

this issue is known for a long time, isn't it?

cobalt sleet
#

You can set a background image using CSS

#

-css

wild stoneBOT
#

You can change colors, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.

💡Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot or server information, ads etc. You may change colors and border colors of site elements, but you may not modify the text content within. You must also follow our bot guidelines when designing your entity page, this includes no NSFW content and no seizure-inducing CSS! Failure to follow these guidelines will result in your bot or server page being declined, removed from the site or locked.

craggy basin
#

Hey there, I'd like to report two reviews for abuse. The reviews are by halahost and sblamt on https://top.gg/servers/1131701832574570546. Both of these users joined my server along with their friends, all at once and immediately started causing issues. I've attached some of the things they said, along with them all joining at once to preform a "raid" of sorts. My server is a smaller server so that's why I can safely make the assumption that they were all together, as seeing 5+ people join at once is out of the norm entirely.

I've gone ahead and DMed an online mod, searched for people with the similar issue and that's what they were told to do.

acoustic cape
gloomy shell
rare sable
#

Votes not workin

#

Again

marble shadow
#

Same for me ^

#

I've been trying to vote since yesterday and it's showing this

grand prism
#

Probably because you are using the built-in browser in discord

#

Copy the link and simply paste it directly into your normal browser

marble shadow
cobalt sleet
#

Clear your cache in your default browser

marble shadow
#

Tried but it didn't work

viral trench
manic badge
#

To make money

#

Oh that bottom ad, click on the x and report it

#

That ad is served by Google so top.gg can't do much about it

lethal bolt
marble shadow
cobalt sleet
# viral trench Why Top.gg shows ads like these?

Hey I've reported this to our advertising team! mayaPray It seems that doesn't actually send you to an adult site. It seems to be a clickbait site and doesn't necessarily contain adult content. I do agree it's inappropriate for our website though and it has been reported to our ad publisher. Thanks for flagging it! mayaLike

small mica
long ferry
#

-feedback

wild stoneBOT
#

topgg Please leave feedback on our official feedback page!

You can read here for more information on how to make a suggestion or provide feedback and access our feedback page directly at https://feedback.top.gg.

potent junco
cobalt sleet
#

You can DM a mod for anything non-auctions related. For anything auctions related you can use #auctions-tickets. Otherwise no need to DM me.

cobalt sleet
#

Then a support associate will respond to you in due time

potent junco
#

Thanks

crude aspen
#

Can anyone suggest me some tips my bot was getting soo many servers about a month ago and i changed the bots function now i again changed it to original function and and changed the necessary stuffs in top.gg but no growth

long ferry
#

Isn't related to support, ask in #general perhaps

wild stoneBOT
#

@crude aspen

topgg How to grow your bot

So, you've just got approved on Top.gg? Congratulations! 🎉 The easy part is over, growing a bot is hard work!

There are lots of ways you can do this, here are a few of our recommendations:
topggDotRed Check out our tips for organic growth on the Top.gg Blog
topggDotRed Advertise on Top.gg for instant growth using our auctions

marble shadow
#

I can find no option to login or logout now

#

Tried doing everything

slate vault
marble shadow
long ferry
marble shadow
long ferry
#

Or start voting on pc instead

rich flicker
# marble shadow

have you tried pressing the profile button next to the 3 lines?

long ferry
#

That is what they're pressing on

marble shadow
#

^

rich flicker
#

oh my bad

marble shadow
#

Btw I tried to switch In-App Browser into Web Browser and it still showed the same result

long ferry
#

I mean copy the vote page URL, then paste it in your browser directly

#

Do not open it through the 3 dots -> open in chrome

marble shadow
#

Dunno when it'll be fixed

#

I'm just tired of it now

tall pond
#

Top.gg bot in my server stopped assigning roles today out of the blue. How do I fix that? Or is it related to more site issues?

long ferry
#

try setting your vote role to something else, then back to what it previously was

#

see if that fixes it

gilded barn
#

Hello, im having a problem when I try to list my server on top.gg.. after i click ''add'' on step 3 i got back to step 1 and when i click back to step 3 and click on ''add'' again i get an infinite loop and my server isnt listed after all. already tried with incognito mode, different browser, tried to kick and invite the bot back to the server and nothing works.. need help plox

long ferry
#

are you the owner trying to add it?

#

aka the user with the ownership of the server

gilded barn
#

nope im just an admin

long ferry
#

only owners can initially add it

#

after it has been added, you should be able to edit it too

gilded barn
#

oh ok tyvm

gilded barn
#

we got the listing now but after he added me to the team wasnt i supposed to have acess to edit the listing page? maybe it isnt refreshed yet?

long ferry
#

if you're added as only a member, then you dont have edit access to it

#

also, the server needs to be transferred to that team

gilded barn
#

i have admin role

long ferry
#

-team

wild stoneBOT
#

topgg How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

dense kernel
#

i cant vote for karuta bot

#

idk why

#

how do i fix it ?

#

@long ferry

long ferry
#

what tells you you cant vote

dense kernel
#

like i can

#

but

#

when u vote to karuta u get ticket's

long ferry
#

-wrongserver

wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

dense kernel
#

but when i vote and then refresh

long ferry
#

providing rewards is up to the bot, not top.gg

dense kernel
#

i can vote again

#

like it dosent

long ferry
#

then try voting again later

#

ensure you're not using vpns or extensions that interfere

gloomy shell
#

You can also make sure you aren't using any sort of adblocker or VPN - try another browser, another device, etc

#

Ye ye nod

dense kernel
#

like a week ago

#

now

#

and two days ago

#

like im trying every day

gloomy shell
#

have you tried multiple browsers and devices?

dense kernel
#

no

gloomy shell
#

I would try that first

dense kernel
#

sure

#

it worked

#

lolll

gloomy shell
#

Something wrong with the previous browser or device then most likely

hushed storm
#

How can I do such

deft knot
#

I'm an admin of a server but I do not see my server listed on the site. Any help?

grand prism
#

You can't even add server as admin

#

But fix is refreshing servers, log out and log in back

deft knot
crude aspen
#

I forgot how to add image to description help poggythumbsup poggythumbsup

manic badge
crude aspen
vital fulcrum
#

Is it possible to withdraw a balance from the Top GG website to my bank account?

crude aspen
manic badge
#

That's just markdown

fallen summit
#

Just a general questition will a bot owner get their bot removed from top.gg site if they are toxic at you without a reason and they spam words at you?

#

I would also like to complain that the owner of the bot just joined my server and started spamming commands in my discord server without my permission

grand prism
#

No, top.gg does not moderate the behavior of bot owners outside of this server

#

Anyone can write a bot and be the "owner" without much effort. It would be stupid to care what they do outside of top.gg discord server

#

You can report them for what they do on the site, i.e. they raid bots with bad reviews, but that's it

rich beacon
#

love the game

long ferry
#

what game?

sturdy swan
shrewd stone
sturdy swan
#

-help

wild stoneBOT
#
Bot Commands

Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo

sturdy swan
#

-botinfo

wild stoneBOT
#

downvote You need to provide a bot to find

sturdy swan
#

-botinfo MeloSync

wild stoneBOT
#

cross I couldn't find that bot listed on our site! It may not have been approved yet

sturdy swan
#

-botinfo @lavish hazel

wild stoneBOT
#

The perfect music bot for your server! High-quality music, 24/7, permission system and more! Supports Spotify, Youtube, Soundcloud... etc

ID

1134446602409484338

Username

MeloSync ✨

Prefix

/help or r!help

Server Count

0 servers

Monthly Votes

20 monthly votes

Total Votes

20 total votes

Tags

247-music, discord-music-bot, music, musica, music-bots

Owners

@bitter elbow

light rain
sturdy swan
#

Sorry

vocal pelican
#

Hi, I have the role rewards set up but noticed it doesn’t give users who vote the role. Would this have anything to do with the bots role not being hoisted above this role? I just hoisted it above and tested it on my alt and it does not work. Why? The bot has admin.

fierce sentinel
gloomy shell
grand prism
#

Refresh servers, then log out and log in back

stuck briar
#

What perms do I need?

long ferry
#

in what context is this

stuck briar
#

This error pops up when I try to set a webhook

long ferry
#

on a server?

stuck briar
#

Yes

long ferry
#

Admin I'm guessing

#

if that doesn't work, ask the owner to do it instead

#

that should work

stuck briar
#

Alright, thanks!

sturdy swan
#

Hi how do advertise a bot work on top.gg? Like where can I buy advertisement for my bot

long ferry
#

-auctions

wild stoneBOT
#
Top.gg Auctions
Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1691521200:F> (<t:1691521200:R>) to <t:1692039600:F> (<t:1692039600:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1691521200:F> (<t:1691521200:R>)

Next Auctions Ending: <t:1692039600:F> (<t:1692039600:R>)
tall pond
#

So no one knows how to fix the role-assigning issue? I’ve tried using a different role and switching back. Didn’t work. Is there something wrong with the site or the top.gg bot?? No one is getting their roles, it’s been a couple days that it’s happening…

long ferry
#

cant reproduce the issue you're having, voting for a test server works fine

#

ensure the bot still has manage roles and is able to manage the role in question

#

the highest role of the bot should be above the role you wanna assign people

#

I am.. not sure whats not supposed to work here

naive otter
long ferry
#

Can you stop

#

thank you

#

also using these emojis for something else is not allowed either

naive otter
#

☠️

#

Leave me alone and let me steal your emojis with koya

#

Not

#

Bot*

long ferry
sturdy swan
tall pond
lapis notch
#

how do we list our bot on top.gg?

stoic socket
sturdy swan
#

How to respond to comment on my bt page ?

long ferry
#

That's not possible atm due to site issues

peak mantle
#

Hey, i have got a ques to ask, for verification purposes, i need some time so bot is reaching 100 guild limit, can i turn off public bot till it verifies? doing it will remove bot from topgg?

#

-botinfo Axiom

#

-botinfo @deft radish

#

my bot ^

long ferry
#

Add a note to your bot page about it, then sure

#

Setting it to private does not cause your bot to be deleted from top.gg

#

Just add a note about it in your description

peak mantle
#

alright thanks.

livid flicker
#

How do I get my bot online before it is verified?

#

@long ferry

light rain
#

By running the code??

#

also try to not ping

livid flicker
#

What do you mean?

long ferry
#

You're misunderstanding how a bot works

a bot needs code to run on, you cant just tell it to be online

I suggest looking online on how to get started with bot development, we wont help with that

vital fulcrum
long ferry
#

No

#

Auctions credits cannot be withdrawn

#

If that's what you mean

sturdy swan
#

1-2 weeks verification queue?

#

Discord is doing in 24h 💀

vital fulcrum
#

This?

zinc oracle
floral pagoda
tropic karma
#

Hello, how i change founder of my project inside of top.gg

karmic tusk
#

With the webhooks that topgg send to our endpoints, does it also send a webhook when the vote has expired or do I need to handle removing the users from the roles etc every 12 hours?

sturdy swan
#

When I change the bot name, when will it be updated on the site? Or should I delete it?

manic badge
karmic tusk
lethal bolt
sturdy swan
digital slate
tidal nacelle
#

I had an account, but I logged out of it, and I think the email has changed. Can you find out the email associated with it?
ID: 700629303058235392

long ferry
#

No we can't

#

We're not discord

#

Nor would discord provide that information

#

-notdiscord

wild stoneBOT
sturdy swan
#

hello what do when vote rewards don't work

long ferry
#

if you've voted for a bot, the site said voted sucessfully, and you have not gotten any rewards, thats for the bot/server to handle

#

ask the corresponding support of that bot or ask in the servers community

inner current
#

Hi i applyed to put the bot on the top.gg and it got accepted is there awayjust to switch the bot for the one that go accepted to the other bot without applaying again just to switch the old one to the new one becase I cant verify the old one and discord support said I need to create a nother bot

long ferry
#

no

#

you need to delete the previous one and submit the new one

#

queue is very low right now too

inner current
#

Ok

sturdy swan
#

how to opt out? Like remove your bot

long ferry
#

use the delete button on your bot page to remove it from top.gg

sturdy swan
#

ho yea thx

glad finch
#

Is anybody else having problems with the top.gg not not giving people voter roles after they've voted for our server on the site? Is there any known fix for this?

long ferry
#

If you're experiencing issues with role rewards make sure that you've correctly done the following:

  • The highest role of the Top.gg bot is higher than the role you wanna set
  • The highest role of the Top.gg bot has the permission Manage Roles
  • The role you wanna set is already configured within your server page settings (https://top.gg/servers/yourserverid/edit under "Reward roles"
glad finch
#

Idk what happened 🥲

long ferry
#

Whats your server id

empty cipher
#

please someone help me

#

I need to remove a review that broke your guys tos.

#

they just put '.' without helping me grow

empty cipher
#

how do I take down my reviews?

#

help me

light rain
empty cipher
#

like a bot.

light rain
empty cipher
#

Its somewhere there

empty cipher
#

and one more thats breaks ur tos

light rain
#

and its this one right?
you need to wait for a mod to do it

empty cipher
light rain
glad finch
long ferry
#

no worries

glad finch
#

1076065935443636254

#

I believe that's it

long ferry
#

Yup seems like it

#

Darkrais Hotspot
right?

glad finch
#

Yee

long ferry
#

seems to work

#

changing the role to something different, then back to voter has fixed that

empty cipher
#

pls

long ferry
#

Still not available

empty cipher
#

😢

glad finch
#

Hmm okay, thank you for your help we really appreciate it! We've been having to manually give it to some members of the server through Dyno and stuffs and it's been a bit of a task.

empty cipher
light rain
empty cipher
#

please help me

long ferry
#

be

#

patient

honest lily
#

if I make a bot owned by a team can admins of that team edit the bot

long ferry
#

wait for someone who can help

honest lily
#

ok

empty cipher
light rain
latent crown
#

hey

#

I've got a question

light rain
latent crown
#

i want to show my website to my bot page how do I do

long ferry
#

?

#

you mean show your website on your bot page

latent crown
#

yes

long ferry
#

using iframes, theres a bunch of resources online on how to do that

latent crown
#

i have looked at all the sources in Turkish, is the site not opening?

honest lily
#

I just made a team and added a freind so they can edit the bots page however there saying they cant

#

do they have to wait?

wild stoneBOT
#

@honest lily

topgg How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

latent crown
#

wait

long ferry
honest lily
#

so wait admins can't edit projects but mods can?

tall pond
#

So I guess voter roles worked for a day, and now they don’t again. I’m honestly just tired of hearing my people complain lol 😂 it’s not like they get more than the role for it but still. Wish I knew why it wasn’t working and what to do about it that doesn’t involve restructuring my top.gg page every day. I don’t have time for that.

long ferry
#

I can bring it up internally, though was able to make it work on my end, so not sure what the issue is

#

Reported it internally now

tall pond
#

Thanks. It worked for me too when I voted. I’m just confused and frustrated by the whole thing that it works sometimes and when it doesn’t I get to hear about it from the server members like I did it intentionally lol AG_PikaPalm smh people.

ashen trout
#

hey buds, what time EST does the "weekend" multiplier votes end

cobalt sleet
ashen trout
#

8pm thanks

cobalt sleet
#

I thought it was but I wasn't 100% sure mayaLaugh

sturdy swan
#

after how many hours account get totally deleted?

long ferry
#

once requested deletion, your account will be deleted in 7 days

soft star
#

@grand prism

soft star
#

oops wrong channel but pjng me in general

mighty falcon
#

Hey, the bot doesn't seem to be giving the vote reward role

tall pond
sturdy swan
#

u bot verified ?

mighty falcon
light rain
floral pagoda
long ferry
#

-rewardroles

wild stoneBOT
#

topgg_ico_sparkles Reward roles seem to not work correctly on my server listed on Top.gg

If you're experiencing issues with role rewards make sure that you've correctly done the following:

  • The highest role of the Top.gg bot is higher than the role you wanna set
  • The highest role of the Top.gg bot has the permission Manage Roles
  • The role you wanna set is already configured within your server page settings (https://top.gg/servers/yourserverid/edit under "Reward roles"

here are a few ways you can try to resolve this if the mentioned above steps are already done:

  • kick and re-invite the bot into your server, then ensuring the steps above are still done
  • changing your reward role back and forth (changing it to something different, saving, then changing it back to the role you want)

topgg_ico_bulb Need help setting up reward roles? Have a read on our Setting up Server Role Rewards for Voting article.