#support
1 messages · Page 45 of 1
Got question, does your bot need to have prefix for top.gg application? I mean mine got only / is that ok? And if yes what should I type into prefix section in bot application?
Just type “/“ or “slash command”
What do you mean by that?
we had sent verification request but it has been 2 weeks and still it didn't got verified
Note that the last checked bot on #mod-logs was submited on April 27th
Yours was submitted on April 29
If you have sent your bot to approval and there is no response, then it's probably still In the queue.
Make sure to check #mod-logs to see your submissions.
okay
@calm silo did you delete your bot request?
Yeah ur bot was submitted on April 29th. I recommend you wait a bit.
How to make it when some one votes for your server you get a role?
Check https://support.top.gg for articles around the site, there should also be one for rewarding users for voting
k thnx
site was down
Thanks for letting us know, we are monitoring the situation :)
We are looking into it :)
👍
Will it be announced when back up?
Yep :)
You can follow the announcement channel #site-status
You can also assign yourself the site status role to be pinged here: id:customize
Thanks guys
I know what the likely answer to this will be but if you dont ask you dont get. Compensation for the time its down? 👀
What would you need to be compensated for?
The site is offline for everyone, so there is no unfair vote or auctions advantage
Just time really, if your vote is say in 6 hours to revote and the site is back up, you're not really affected. But like for some whos vote is now, we've lost the time inbetween our vote opening and the site being fixed. 🙂
Also, i never knew there was auctions😅 all new to this in the past week.
For example my vote was say 11am, and it comes back up say 3pm, theres 4 hours of waiting added onto the next vote.
That would be up to the bot/server to decide. An example is what Mac does in his bot. He pauses voting reminders when site is offline
Reach out to the bot/server owners you vote for and they may be able to figure something out
We would't be able to compensate for any of the bots as we don't have access to their reward system
how long do you think the site could be down for?
Anywhere from 1 second to unknown time. The engineers are working on finding a solution :)
We will keep you updated in the #site-status channel
alr
the website is DOWN
ye
ok
We are presently encountering a service disruption.
For additional details, kindly refer to the #site-status channel.
To receive notifications regarding future incidents or updates, you may assign the "Site Status" role to yourself by going here: id:customize.
Not yet. We will update #site-status when everything is resolved
ye
oh okay
-apply
It's not -apps?
-apps
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information to apply!
Ou, thank you. forgot the command changed
-apply
-apps
@elfin iron
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information to apply!
i applied
Amazing
It says on the website that my bot is in 1 server… wth
are you posting the correct server count
Yeah
Top.gg can't validate correct server counts, Discord does not provide a way to validate it
It’s been working fine for months
Apparently there is a way to validate it but it's a back door method from what I've heard
yeah there is not an official way of validating it without breaking TOS
But it's not official so using it is not the best option although I believe discord uses that endpoint to get a bots guild count when you try to invite a bot
good
Voting doesn't work (Pixxie)

Yo wtf is that
site is up, but I'm unable to actually vote?
Seems fine to me, make sure you are logged in
me too
its loading, ad loads, but, the vote never goes through
can you cheack the vote
you will see
i tell you he is slow and give me eror 500 you say fine :)
Probably cache
It was loading page for me but voting seems issue
The page only loads slowly, and then comes Error 500
i got the vote to go through after resetting the cache, but before that it was really slow and unresponsive
I tried again (seventh time and didn't change anything)
It worked perfectly good now.
Thank you 💜
Seems to he working now ig?
Can you tell the Dev to reconsider the problem
Site is only slow rn, if it doesn’t get fixed itself or becomes completely dead within few mins i will let them know
okay
the site is still slow rn can you tell dev now?
Just tried and it's still down. Just gets stuck in a loading screen
fff
the is still down and slow for me
The site is being worked on by engineers. Please be patient 
same here
You might notice intermittent loading in the meantime, make sure you try incognito etc
I get stuck on the site like this forever
^
omg i literally joined bc of this
@supple mica can you do -cacheclear cuz that worked for me to fix it
Its giving me the same thing
-cacheclear
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave
If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.
(that and restarting browser like pim said)
I'm on my phone
Thanks 
incognito, restarting the browser, and clearing the cache haven't worked for me. will keep fiddling with it
The site is back up now so you must be cached
Cleared cache, let's see if it works
Nope not yet - I'll try on my laptop once I get out of bed
Thanks for the help tho 
clearing cache and restarting browser didn't work

@true geode voting for yours isn't working rn - I'll get to yours in a bit once the issue is worked out 
Let’s give the site some time

^^
Me too ^^
k
1 trillion years later.
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
What do you try to access?
main site
it's still down?
they said its up
Flagged it, thanks!
We're still aware of the issues as we said a couple messages up, please give the devs time 
ok, didn't know, now somehow works
no images and buttons but the main thing loaded
yes we're aware
So it won't let me log in now.
It'll say "you can't vote until you log in" and I'll hit log in and it won't let me vote after I've completed the required steps.
"No server is available to handle the request"
It worked after I closed the tab and restarted
why i can't vote for the bot?
-status
We are presently encountering a service disruption.
For additional details, kindly refer to the #site-status channel.
To receive notifications regarding future incidents or updates, you may assign the "Site Status" role to yourself by going here: id:customize.
I know site has a issue
I just wanted to inform
as i see other members are getting 403 error
saameee
I think it's fixed?
Yep the site seems to be loading now but we're still having 403 issues on the bot API
How to add a bot in team?? I created team but idk how to add bot in team
Click "edit" on your bot page and scroll down until you see this
@cobalt sleet shall I transfer ownershio??
Or no??
If I keep no means what will happen?
Ok thanks for the info!
Site still down?
should be working fine
Its checking connection and site not opening after that
try clearing your cache
After CloudFlare Eror 500!!
0plis fix that
When I try to login to topgg it didn't connect to it cause of the Cloudflare , what is the solution please ? , I cleared all cookies and reloaded the page but it didn't work also.
Use a different browser entirely, one without extensions or anything, disable vpns etc
This is definitely something on your end, especially when cloudflare gets triggered on that
All on genral #general talk about that not me only !
i try google and micrsoft Edge and brave and opera !!
#general message that's literally the same video
Beacause i have the same proplem
No, its literally one to one the same video
Getting other people share the same video or sharing the same video with you alt account just to get it bumped wont resolve the issue at all
I don't know them and I don't talk to anyone. I took the video to show you in channel
And this happen to me
Dont use brave as I've mentioned before, screenshot the same issue happening on a different browser
Mine too
I cant login
When i click Authorize it , it just comes back to say to login again
What is this channel for
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
Ok Thanks
Hey is there a form to apply as bot rewiever
-apps
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information to apply!
Darn! Seems that it will take long for the bot working properly.
I am interested In being a bot revewier
^^
Just read this embed
Does the estimated wait time automatically update ? For example, is it going to show "6 days" soon ?
Will the new cloudflare captcha always be supported in topgg? ?
hello
i have a problem
my bot icon wont update
even after a few days after i updated it in discord developer page
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
oh ok
its still not changed
and i deleted cache
no changes
how long should i wait?
If you're enjoying DjPatak 🦆, please consider leaving a review on Top.gg!
https://top.gg/bot/1065771997247840266#reviews
24/7 Free Music Discord bot with great performances
how long it take until u check submitted bots, does it take more than 7 days ?
or like if I edited the bot it make the 7 days reset?
for me it took like 10 days
Same question anyone can help?
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
Here ^^
Did your problem got fixed?
Yeah, what's up @latent crown
Do you know how to install the Vote Traceker bot?
You mean how to invite it & set up?
Can someone help me find the error? Is this a bug, there is not error text for me.... https://i.imgur.com/J2KDma1.png
Are you sure that nothing highlighted below?
yes, if I deliberately remove the text and try to save there is red text below
Try something shorter
Nope
Can you copy the long description then try putting something else there
For not losing your long description
What are you trying to achieve? This is shown to me:
yeah that's what it is right now, I literally only wanted to add /amari to the short description 
Still nothing
That would exceed the limit of 140 characters though
Fair enough but it doesn't say that then :P
As you currently use 136 characters! 😄
Well no, I'm trying to set it to The Ultimate No-Paywall & Featureful Leveling Bot. Transfer your MEE6/Atlas/Amari Leaderboard to get started! which is 110
If you add amari in there it's going thru
And even if it was over the char limit, that's still a bug because it doesn't highlight the specified error
Same error, it's 110 char this time, as it was before.
https://i.imgur.com/X5PmlGJ.png
Please do
this is the thing 
Try changing that
Then try with new title
Huh? It's a png though?
I tried a different image link it's still the same issue https://i.imgur.com/ZIgLGtR.png
Yeah, I can save the changes without your background
Must have to do with Imgur or the image
It's about the imgur imo
I tried with the same site just a minute ago and still got the error
I've saved it without background for now, it would be appreciated if this got fixed though 👍
Don't worry, we'll work on this 
is it possible to edit ur bot submission before it's accepted
Yes, you can always edit it
Which bot are you talking about?
@undone forum
says forbidden
Logged in?
https://top.gg/bot/923243165090197582/edit - Does this work?
nope same thing
You didn’t submit the bot
when i use my bots client id
to submit in the add bots page
it says i already submitted it
i can show you
Looks like you didn’t submit it
See this
Someone already submitted the bot
oh must of done it on my alt 💀 ooops
thanks
ive since changed the pfp and username of the bot
so i thought that was the problem
but will that update at some point
Nope Online
؟؟
Site Up Only
Hey, is the issue still ongoing?
Hey can you check it again?
It works now
Quick question, is the Discord Bot List connected to Top.gg in a way?
Top.gg is not affiliated to discord or any other botlist, top.gg was called dbl or discordbots.org before and isn't affiliated with the now named discord bot list
Oh I see
@small lantern here you go 
oh
If you have a support server that is listed at top.gg for your bot, you can put the server link in there
oh thx
Hey 👋
I found a bug on the website,
i can't edit a server where i have admin perms
I clicked on refresh servers and nothing happends, i tried to remove top.gg from my account and the issue is still here
server id : 652595443095699457
clear cache, login again and try again
Ensure the bot itself is still on the server, it otherwise cannot confirm if you're an administrator or not
i did it and i still have the issue (cache clear, logout and top.gg removed from my account, and login again)
yes the bot is here with admin permissions
💀 gj logic, someone care to point out the non existent .pngthat i clearly dont have 
could you try removing the i. just before the imgur.com
any ideas for my issue?
bot admin on the server, i have admin permission, i tried to logout, login, clear cache, remove top.gg access from my account
give it a try from diff browser?
still same error
i tried and nothing change,
should i try to kick and add back the bot ?
Where do you go from here when trying to add your server?
right this moment ig i can live without the background image
Click "refresh servers", logout and login
Works most of the times
Ah as soon as I added the bot it showed up, ty
ok so i removed the bot and i added it back and i still have the issue. I can't access to the panel admin to edit the server, i can just add it to top.gg and when i try it stuck at the last step
are you owner or just admin?
just admin
🆙 , should i contact a specific person for this issue? it looks like there's no basic solution
how to delete a discord bot from top.gg cuz i see no delete option
i would recommend asking owner to create team and adding you to team as admin
-teams
-team
How do I create a team?
This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview
do you own it?
yes
bot id?
773230336771227668
no on pc
https://i.imgur.com/6FhFTUc.png you should be able to see this
did you logged in?
what shouldi click to access these
did you logged in site?
tap view
you set it under support servrer
?
there should be a input box labelled as support server
Done that
Is it just the same thing?
i think so yes
If he gives me the ownership it'll fix the issue u think?
If you have ownership you definitely gonna have all access to server 
why my vote doesn't work on pc but on mobile is working very well
💀 i have admin so i should also have access to the server on the website

Only owner can edit servers on the website ?
Na, admin can too
why the f my bot have been in verf queue for a week and few days
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
but, why as an admin i can add servers where im not owner
why i still cant vote?
-cacheclear
@thorn oriole
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave
If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.
Can you try this
done, but still cant vote
Hmm, can you try with another browser then
okay
i tried in opera, but still can't
Alright, i see. Let's try voting again after 30 mins-1 hour
alright
whoa new server icon
Aren't externalemojis & embedlinks permissions already granted to bots on bot test server?
Idts
yes
Whenever I try to write a review for a bot called Maki top.gg doesn't let me do so. It also logs errors in the console . Hoping someone can help me
My bot has been waiting to be reviewed for about 2 or some weeks now just wondering about a status?
12 days are not two weeks
Hello top.gg Team,
I hope this message finds you well. My name is YrYpTiC, and I am the developer of the bot called YrYpTiC Bot. I am reaching out to kindly request a review for my bot to be listed on top.gg.
I have already submitted my bot for review through the top.gg website, but I wanted to take this opportunity to express my enthusiasm about having YrYpTiC Bot featured on your platform. I have put a lot of effort into developing and refining its features to provide users with a unique and enjoyable experience.
YrYpTiC Bot is designed to provide a brief description of your bot's main functions and features. It has been meticulously developed with attention to detail and user feedback, and I believe it will be a valuable addition to the top.gg community.
I understand that the review process may take some time due to the high number of submissions you receive. However, I would greatly appreciate it if you could expedite the review for YrYpTiC Bot. If there are any additional steps or information needed from my end to facilitate the review, please let me know, and I will promptly provide them.
Thank you for your time and consideration. I eagerly look forward to the opportunity of having YrYpTiC Bot listed on top.gg and contributing to the platform's vibrant bot ecosystem.
If you require any further information or have any questions, please don't hesitate to reach out to me. I'm available at dababyd122@gmail.com.
Warm regards,
YrYpTiC.
Yo who's online
Hey, what's the issue
That message was sponsored by ChatGPT, we appreciate your effort in bringing your opinions and questions through an automated matter.
My bad I don't have a problem idk why I texted in the support
hi ive been rying to vote for owo bot but its not working
click "Refresh Data"
go to your bot's page
yes?
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
are all the bots on the website verified to make sure that they are not scams or how does that work?
bots are reviewed by Bot Reviewers
Feel free to reach out to me in dms and send me your server link.
hey i reproduced this, didn't catch that error and my review went through, if you meant this maki https://top.gg/bot/563434444321587202 , i didn't have any issue
Maybe I reviewed the bot before Im just not sure and really dont wanna check 27pages of reviews
try visiting https://ampltd.top.gg in your browser, there might be a Cloudflare captcha preventing you from that due to captcha's being enabled after a downtime
I haven't had this issue yesterday, until today. I try to access top.gg but I'm stuck in an infinite cloudflare verify loop. I click verify you are human, it doesnt provide me with any captcha and just refreshes the page, going back to this. Changing browsers doesnt help
Try opening this page in incognito and see if the issue still persists
You need to login to vote, are you having any issues logging in?
Still persists
Going to inspect element shows a 401 with a new random ray id
But on firefox it shows failure sometimes
Yeah that's related to cloudflare blocking your connection, entirely unrelated to top.gg
Top.gg doesn't have control over captcha results, you'll need to reach out to cloudflare about it
Any other errors in console?
Yeah the errors wont help much, as these are again cloudflare related
The issue of you not getting past the antibot detection by cloudflare is again related to them
Do I contact their support or forum?
Support directly or something
Ok thank you
Here's the link if you need it: https://dash.cloudflare.com/redirect?account=support
I think that's for domains but I'll try anyways
and for me please ?
Not entirely sure, took it from https://developers.cloudflare.com/support/troubleshooting/general-troubleshooting/contacting-cloudflare-support/
It brought me to the login page, and when I logged in I see my domains, so thats why I said
ah gotcha, check the link above
Looks like a bug as mentioned by LA earlier, I'll let an engineer know about this.
ok
I'm confused, you currently have it set on your bot
Yes
No clue where the issue is when it saved, it would normally not allow you to save it
kk
If you wanna make changes to your description, just remove the background image and it should work again
Well it works for every bot other than maki that site also works
i still can't vote...
I don't like the new update
What update
That's not related to cloudflare, what browser are you using
Brava
Use something else than brave, such as chrome
No I love brava
Then we cannot help you
Brave itself is causing issues within top.gg, both on mobile and desktop, there's no fix for either brave and opera, as some issues are specially bound to these browsers
Top.gg does not have the issue you're facing when using google chrome or firefox
Bro , I used Google and the same thing happens to me ..
If you're also getting that 500 error, ensure you're not using adblockers or vpns etc
Also, google is not a browser
The site is getting worse
Once again, the issue you're facing is "mostly" associated with the browser you're using
If you're not ready to change your browser in order to use top.gg, then we cant help either, as again that issue is not happening with common browsers such as chrome or firefox
Ok my friend
V
Clear your cache, this is due to your browser caching the cloudflare page
-cacheclear
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave
If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.
Devs must find solutions for brava
i do that, but cant
There is none, as it is again an issue mostly exclusively on brave/opera
Press ctrl+f5 on that page
I need a Custom Discord bot that is something like the official Minecraft pvp Tierlist. Where you can join a waitlist and it shows how many testers are online
I will pay
done, but still cant
-needdev
@hallow wedge
You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.
Can someone make it?
Ok my friend thanks for your help 😊😊😊🙏☺️
Then its an issue related to your browser not clearing cache, have you tried a different browser
Keep in mind, pressing ctrl+f5 at once, not separately, it should refresh the page
i tried in opera
Try it in firefox
ok
i dont have
Cant really help then, your browser is caching a previous page that was used to verify your browser on cloudflares anti-bot
Ctrl+f5 should've cleared your cache, check the other options here
I'll explain briefly, I can vote on my cellphone after filling in the Cloudflare capthas, but on the laptop there are no capthas to fill in.
Because your laptop has a cached page on it
That is what i mean, that is what the error page says
The error tells you that you cached that captcha page, that does not work, you need to clear your cache on your laptop on the browser you're using
i already do that, in chrome and opera but still cant
Is there any way to expedite the verification process for my bot?
@sand siren No, check
info
:>
Thanks 🥲
"Discord birthday celebration"
Then i guess try again later, the issue isn't really related to top.gg anymore, more about your browser caching
Any eta for this to be fixed? My bots banner section is feeling lonely
No eta
What problem? If you're disputing a decline on your bot, feel free to reach out to the corresponding reviewer
In short, most of my bot's commands use database and if the command is used without sending a normal message to the bot first, the bot gives an error because the user's columns are not created in the database. I am using local JSON database.
How can I reach Frosty
Sounds like a correct decline, make sure to mention that on your description/bot reviewer notes, as the bot reviewers will not be able to tell
If if you still wish to reach out to frosty, feel free to dm them here @wind quest
Okey Cus he said bot stopped sometime after using command and probably thats about this issue
Yup sounds like a correct decline
I changed the name of my bot, but the name has not changed on top.gg, it appears with its old name
Click "refresh data", then "edit" and "save"
thanks
Yes i have login
no
you can click on the report button on the bot page and a moderator will look into it
Messages on bots itself is fine, it mentioning other bot listing sites on the bot page is not
How does top gg work?
How does it boost the server?
Do you just vote or does that do something else or nothing?
more votes = more impressions on too.gg
higher voted servers show up higher on browse and search
oh
is there a problem?
https://prnt.sc/0VocGHanOfyM
currently a bug rn
@zinc oracle gday woo
Hey, did you have a chance to look at your DMs / review the issue?
@pliant mauve
@robust token no ads please
pro how to solve this
could you try clearing your cache
i did it but not working
other browsers
what browser have you tried using?
you tell me which browser to use
@pliant mauve
u can try firefix
firefox
that works for me
last, try the solution here #site-status message
or ingocnito
I think you have a bug here
They know about it
Yeah, known issue no eta for now
If that doesn't say processing, its likely related to cloudflare
Try again later
what is this ?
Hi I write a bot reviewers due to I think my bots decline is wrong. How long does it take for feedback?
24-48h
Okey thanks
Cloudflare antibot
You asked the same question earlier today and already got an answer by a moderator: #support message
It does if I'm not mistaken, you can try it tho
-htmldesc
You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.
we allow markdown and html yes
ty!
Can anyone tell me tht how I can grow my bot without spending a penny?
What you can do is incentivising users for voting on your bot. That would boost its listing allowing more users to see it. Apart from that it's important to ensure your bot is unique, stable, and that you provide good support for users 
It's a good bot and provide everything problem is tht big servers don't add I as they dont trust
Even though it doesn't has bad intentions
Even did announcement in my server
Please keep this #support related, thanks! 😄
You may want to ask for tips in #general
if i change my bot name , will it automatically update in the site?
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
then you did not change the correct avatar
it fetches your bots icon
not the application icon
and it did update correctly for me
no longer?
-cacheclear
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
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If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.
this is due to the antibot page being cached,
is it because of proxy?
hi, for some reason i havent been able to view my bot's repo for a while now
didnt worked
on google chrome
try a different browser then
that error isnt related to top.gg as that page seems to have been cached by your browser
💀 edge
cant really help then
💀
like i said, its due to a cached page within cloudflare and your browser
try again later maybe
bump
another issue i've noticed is that Top.gg is unable to fetch my Bots Avatar, even when refreshing the data
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
Please Help!! | I made my bot Public, But How do I my My Application Public???
@long ferry
id?
yes ID
Application ID
yes i need that id
1107015323686801489
try again later
It Works now
I tried again about 1 hour 30 minutes later
why?
Known bug
needs an approved bot
. . .
@long ferry So when will my Bot be Verified?
You can read this embed - #support message
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
Oh they left 😮
How to change my bot name
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
Okay thanks
why?
Hey i wanna know that can i apply for TOP.GG staff (work from home) paid or unpaid any of them but can i be a staff here for anything like (bot reviewer) server manager etc.
-apps
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information to apply!


why is that
What am I doing wrong here?
Had my NSFW server locked on Top.gg, I would assume due to the emojis, because everything else is professional and clean until you are behind the age verified wall in the server. Is there a way to get my server unlocked? I have auction bids that I have been submitting and some that were live. I do have the server marked as NSFW in an attempt to be transparent
Any workaround would be much appreciated, would rather not have to do away with my NSFW emojis in the server if I don't have to.
@lone ether hello sir I want to ask what happened to my bot?
V 45 (1102196678204862546)
There is only one way to get it unlock and that is removing those nsfw emotes. Once you do contact the mod who locked your server in dms they will unlock it.
That's a bummer. Doesn't appear there is a suggestions channel or I would submit it. Top.gg should adapt a method similar to discords.com where you can mark your server NSFW and
if emojis have NSFW content. This way if anyone visiting the page looks at the emojis it warns them and makes them verify they are 18+ within the iframe. In all likely hood this will just be pushing a paying customer to Top.gg's competition.
We already have “mature server” a thing for servers still we do not allow any kind of nsfw “content” posted on our site.
Also FYI we do have feedback page, feel free to leave any suggestion you like https://feedback.top.gg/
Let us know how we can improve. Vote on existing ideas or suggest new ones. If you require support or would like to report a bug, please go to our Support Page · Make a suggestion · Top.gg
@small lantern bot post your server’s member count, emotes to site!
can I limit the bot from viewing my emotes?
would that potentially resolve the issue?
The discord login feature isn't working properly, after authorize just sends back to login page without the oauth connection being made. Attempted on two browsers, Chrome and Edge
You could try removing the perms of the bot but idk if it would work properly if you do so
Please DM me if you have any questions or concerns about your bot
Open the image link directly and copy it from there
Open the image link directly and copy it from there
You need it to open the image not the imgur album
I did
I used the format suggested on the site and it did not work
The only link that I’ve found that actually kinda works is Discord image links
those sometimes break after awhile
Does the link open to the image itself?
whats your servers id
Are no code websites like botghost or scratch for discord allowed to be submitted to top.gg?
In case of bot ghost or any other bot makers, your bot must have at least 5 custom commands developed by you which isn’t part of the pre made commands
So as long as a bot has 5 or more custom commands and it follows all the top.gg and discord tos stuff it should get accepted?
yes
what issue are you facing when trying to add it
this is loading from 2hr
are you adding the server as the user with the ownership on the server?
doing that with administrator and not being the owner will not work
Then it won’t work - as Aurel pointed out 😅
i have added servers before
but
as administrator
only
and it didn't took long
@long ferry
Yeh
as I've mentioned, adding a server does not work with administrator
ask the owner to submit the server
I've successfully added a server owned by my main account... 🤔
But I wanted to ask : does most of the bots get declined or is the bot testing incomplete ? I was reading #mod-logs yesterday and there were so many new messages, created with not much time between them...
if the bots majority of features do not work, yes
if its offline, yes
we do allow submitting the bots when they're not done, as long as the majority is working, though best to only submit it when its done
Are all of the commands (and subcommands) tested or just the majority?
lets not ask such questions
K I was just joking
Hello, I had made a bot submission and I saw it joined a verification server, then left, but then I cannot find the status on the website, was it rejected perhaps? Anything I can do to resolve it?
I see, thanks!
Couldn't find any way to get the bot functions working. It suggested me to buy subscription to get started.
Either make it so we don't have to pay for testing or if there is a way to use the bot for free, make a better guide please.
Ok, I'll improve the guide :)
Is there a way to revive the application after it has been rejected, or do I submit again from scratch?
submit from scratch
👍 alright, cheers
my bot does not have a pfp ☠️ (its id: 483499229407477762)
tried to refresh the data tho
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
ok nvm, ty
Is there a bug or am I stupid, I cannot add new server to top.gg
I cannot find option to do that, when I click add server on top screen
there is no option to add it
Where is button to add server?
press refresh servers, then logout and back in
Ty, It's working
I also sent bot for verify, when will it be finished?
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
ty
So recently my bot was approved do I need to configure or add some bot into server?
what server?
I mean my support server
why do you ask here
it is not related with top.gg of your bot's approval 
if you need another bots then add it
Just say what you need help with related to TopGG and someone will respond.
Merhaba
Ben discord sunucuma reaction roles botunu ekledim ancak komutlarını bilmiyorum
Yardımcı olursanız çok mutlu olurum
If this is related to development of your bot then you need #development.
Is that token from the webhook the API key?
no you don't need to do that
@small lantern is for https://top.gg/servers
Spice up your Discord experience with our diverse range of Discord Bots and Servers as well as other spaces to discover DAOs.
to update server's page (like its icon, name, member count)
ok tnx
i need help plz
When i try to go to the site it keeps on saying checking if site connection is secure how do I fix it
Try a different browser, disable extensions such as adblockers and clear cache
I am on Xbox
Yeah dont think we can help on that one
Could you try on your mobile device? I feel like the built in browser on xbox is likely causing that
my phone
@small lantern
there is a bump system with the bot ? What is the point of having the bot on your server?
Yes
The Topgg bot itself does not
The bot is on the server to fetch your servers statistics and emojis, name and icon
thank
!
my phone is broke
Yeah then we cant really help
Never mind, I just had to log out and log back in a few times
Hello
hello, need any help?
this appears when i authorise my account to vote, any help about this?
are you using brave/operagx?
@long ferry i need to solve the issue
what issue
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave
If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.
not working
try again later then, that issue is mostly related between your browser and cloudflare, so we cant really help about it
perhaps try a different browser too
you tell me which browser not have this problem
I'm not having issues with it on chrome for example
i use chrome and i have issues
like I've said, its likely something related between cloudflare and your browser, otherwise cant really help
Replying to #support message ...
My bot has a little feature (by the way, I didn't find a definition of feature in the help pages) to assist Clyde (the experimental AI on Discord) by giving it more data. The test server doesn't have the Clyde experiment, how is that feature going to be tested ? 👀
add it in your reviewer notes, since we can just invite it to another server who does have it
Try updating your chrome version
i have the last version
i did it to not working
Hey, it seems someone isn't bidding the minimum increments in top page slot 1
The minimum increments only apply to the lowest winning bid. The website will not allow someone to not bid increments properly
why this appears when i authorise my account to vote?
try using another browser or clearing your browser cache for top.gg
Brave, chrome and any browsers
tell me what browser that not hove this problem!
Tried all of this and same problem
maybe invite expired
they can't help with that
because the invite the owners added is invalid
either because it expired or was deleted
you need to contact the server staff, if able
-apps
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information to apply!
could you send me some proof of them attempting to scam?
how do you get the API key??
@fluid birch I run a bot literally for this reason to ban them before they attempt to scam See ScamSync on Top.gg
They join crypto/nft discords and attempt to pretend to be staff/support.
By all means let them stay here 🙂 I'm just doing my good deed for the day. 👍
That sounds cool
Unfortunately I cannot ban anyone without having evidence to back it up with
^?
The "token" thing?
yes
kk ty
@fluid birch can i ask you a question?
go ahead
I dm you
https://i.imgur.com/DG6atzd.png
Just for reference they aren't apart of any support team on that channel
Thank you! 
deleted the photo with the link as I'm sure somebody will try to visit the site
Someone did a fake rating , what’s the procedure to remove it :/
Hey
DM a moderator
Are adding funds to wallets instant?
I attempted to add funds to wallet and was going to pay for ad spot with wallet, but wallet still shows 0
i tried contacting my bot reviewer but its been 2 days i haven't heard any response from them 
Open #auctions-tickets and send us your Fastspring invoice ID. 
-invoice
Please provide us with the FastSpring order ID starting with DBOTSBV••••. You can find the invoice ID in the payment confirmation email you received from FastSpring.
Feel free to send them a reminder DM if it has been over 48h
Can I have bot dev role please?
You do not have an approved bot on top.gg
This role is only for those who have an approved bot on top.gg
ID: 1100989503524573286
please do ping me once you reply to this, thanks!
As long as your bot follows our guidelines and isn't a clone then you can use anything you want.
-guidelines
Ok
Can i add premium bots also?
How to get role @signal echo reviewer of the month??
Yes, though do make sure to whitelist our testing server so we can test it without any issue. Server id- 333949691962195969
Bot reviewer of the month is only given to bot reviewer who review most number of bot in previous month
Oh
And by review i meant testing bot not comment one^^
Ok
I want to know that why my slash commands not working
When I create a new link from portal
Why my bot not showing on Google?
Hola perdón queria saber porque no puedo votar por nekotina por lo que vi les pasa a varios usuarios. Desde ya muchas gracias
google indexing is not handled by us
¿Puedes mostrar más detalles al respecto? si es posible, ¿puedes hacer una captura de pantalla del problema al que te enfrentas?
@shell inlet asi me aparece cambié de navegador de celular y hasta en computadora y me aparece ese mensaje
Gracias, ¿podría darme la identificación del bot?
@shell inlet nekotina, id: 659090161237229579
Lo acabo de probar y funcionó bien, sigamos esto primero: https://top.gg/logout y luego, https://top.gg/login. Si esto funciona, hágamelo saber y, si no, podemos continuar con diferentes métodos.
Spice up your Discord experience with our diverse range of Discord Bots and Servers as well as other spaces to discover DAOs.
ensure you're using an account that is either an administrator or the server owner, since that error tells me that you do not have permissions to edit it
I'm an admin in the server
Yet I'm unable to vote
and you are visiting which url? https://top.gg/servers/1100989503524573286/vote?
Spice up your Discord experience with our diverse range of Discord Bots and Servers as well as other spaces to discover DAOs.
because that one works fine for me
No funciono probe varias veces y nada me aparece el mismo mensaje
intente borrar el caché de su sitio web, si eso no funciona, use un navegador diferente, como valiente
-cacheclear
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave
If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.
No se hacer esas cosas perdón no podre votar más entonces mil disculpas por su tiempo
Está bien, puede usar las pautas anteriores para seguirlo, si no puede aún así, está bien. Puedes intentar votar el bot nuevamente en unas pocas horas.
Hello, could someone help me with adding Top.gg bot to my server. How can i get password?
We cant help with that, thats something related to discord. That is your two factor code
use a different browser than brave
Alright
also, that is related to cloudflare, you can check the following site for help:
https://community.cloudflare.com/t/stuck-on-the-checking-if-the-site-connection-is-secure/478778
Thanks a lot for a fast answer and help❤️
How would I fix this?
unrelated to top.gg, thats due to your application having inorganic growth
-notdiscord
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
Is it normal that when i click Submit Bot it goes back to Bot Details section with no error shown?
I have filled everything apart Top.gg Server URL since my bot's support server is not yet on top.gg.
The Next Step button is now unclickable by the way. I just don't know if I should do it again or not, as I don't know if it sent the application or not.
EDIT: I typed something and deleted it and now i can press next step again.
I am now presented with this (where the Submit Bot button should be)
My bot's name is also not loaded anymore on that page.
Should I just try to redo it on a different browser or has my application been sent?
I'd suggest trying a different browser
Alright, thank you I'll try that
I need some help I received a strange message and don't know what to do
Sure, what do you need help with
I got a strange message
By waiting a month or so 
it was a odd dm there not in the sever tho
just want some advice on what I should do
What message did you get?
this
Just report and block it
ok thanks
-notdiscord
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
ok
how to make a team
-team
How do I create a team?
This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview







