#support
1 messages Β· Page 44 of 1
I am still getting the same error
I have selected permissions while inviting
can you check the server if possible
what is the id of the server you're referring to
You'll need to provide an invite yourself then, generate a permanent invite and paste that in
Once you've entered your invite, you probably don't need to create it
Just try saving your changes and see what happens
I saved now
can you try one more time?
Same result
Np 
this server a channel called server guidelines
how it can be enabled?
is it limited to a few servers?
You need to enable community in server settings
Ah, this one
This feature is currently in beta for a certain percentage of servers. You can check to see if you have it available by going to your Server Settings > Onboarding page.
Joining a new server is ...
how so the votin problem is still there for me
sooo i would appreciate if it would be checked on
I haven't forgotten 
did the site just go down? i vote for multiple bots at the same time every day and when i got to the like 5th one to vote for it broke
i vote for all of them at the same time every day and its never happened before 
Hey, just wanted to ask if it's possible to delete a review that I wrote from a while back? I wrote a bad review for a bot and since then all the issues I've had have been fixed and would like to potentially update the review or just delete it as it no longer represents the bot correctly
why are none of my servers displayed?
Refresh servers, log out and log in
Sure, feel free to dm me
Could you review this server 831142227676889088 again,
We already remake it with proper description and does not contains NSFW it's more likely a bit toxic with my country language.
Locked by Odin at Aug 31, 2022 and I just realized it now π€
@cyan palm
Is it possible to pause reviews?
Some people are posting fake reviews that my bot nuked their server. they don't even have any proof
@lethal bolt
They announced in their server to give us ratings
Proof: by my team member
Hey, it's not possible to pause reviews. You can DM a moderator with proof
I can take a look in few hours, pls dm me about it so I don't forget 
Okey
Can i get support on this #support message
DMed π
Can you not reply to a review for a bot if it's assigned to a team and you are the owner of that team?
Replying to reviews is currently not functional
alright
site is down every 10 mints
-refreshdata
@keen radish
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
π‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
can u cheack
Site seems slow yep, will keep an eye if not fixed in few minutes will let devs know
The site fell ten minutes ago and now the same problem has been repeated
Like i said i will keep an eye and let devs know
okay thx
Will be fixed soon
How do I delete my bot from the page
click the delete button on the right side of your bot overview page :)
Or go directly to the URL:
https://top.gg/bot/<bot_id>/delete (replace (bot_id with your own bot id)
Thank you
site keeps logging me out? at first i just was logged out then had trouble authorizing again but no matter how many times i try to authorize it logs me out when i go back to site. i've cleared chromes cookies for the site as well but to no avail im very confused
The site might be down
Are you still getting that issue?
yup
Can you try with another browser just to see?
working again didnt see your message emir
can anyone help me
With?
i have a bot is a bdfd bot i want if a user vote in the bot i got message in a channel
all good 
Then you need to read #topgg-api pinned messages

i have a bdfd bot i have do vote log , but how i can do it with reward
Well, that really depends on you. If you need help with writing such a system, you can ask here - #development
please read what i already told you
Pronouns
has been below all other bots with more votes for few days already
That's when you're sorting by "TOP" and those bots have more servers than the bottom one there.
If you sort by Total Invites yours is actually second
When you have a standard english word as your bot name, indexing isn't going to be great because other people are using that word in their descriptions and tags
this guy is dming me his server link. please take action against this
ping a mod and paste their discord id here
can you give me their ID
1035414717386207252
- SxarteL#6969 was successfully banned.
i have a doubt when i submitted my bot i didnt have the profile pic set and i added it later but it is not updating on the site
"Refresh Data" > "Edit" > "Save"
i tried that and still the same
oh nvm it worked now
thank you β€οΈ
I had a bot named Flavia , I lost the 2fa so i no longer have the access I created a new one named Global with the same src . I summited the new bot , will there be an issue ?
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
thats fine
Alright thanks
where can i find the topgg user id?
I'm pretty sure it's the same id as on discord
Not necessarily
Go to https://top.gg/user/me and copy the ID in the URL you will see in the address bar
That way you're sure it's the right one
if you cant find it though, you can also paste in your discord id
hi, I'm looking for a game server bot, which could notify on chat when the server is active (someone joined the server).
The game is Dark Messiah - Source engine based game, the mp community is kinda dead, but with notifications people could know when to join.
-how2search
To find a bot that you need, please try searching for it on our website.
You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.
If you still haven't found a bot that suits your needs, then try searching on Google for it.
Evening,
Just a question, If i edit my bot and add a few new commands. Editing my top.gg page while the bot is pending review does that reset it's queue position?
no
Thanks for the prompt response!
you can check out https://support.top.gg/support/solutions/articles/73000502499-setting-up-server-role-rewards-for-voting for that
ty
How do I create a bot or webhook when someone votes for me, sends it as a message in a specific ROM
Read #topgg-api
Hey, I want to inform you that I was being approached by people in the last time trying to buy my "bots" but they want to buy the discord token as well. The people are where weird and I am very sure these people are scammers who want to abuse the permissions these bots have on servers.
Of course I did not accept any of these offers but new developers need to be aware of this. In my case I got approached for my crypto/nfts bots. Be carefull. Maybe an announcement of warning devs would be helpful
Lmao
Can you DM me the conversation with their ID?
we can always create a custom css on bot pages?
yes, as long as you're not hiding essential elements such as the report button
Scam 100% or people looking to abuse bots
Hi how can I learn my bots status
-notified
@hexed wraith
Bot Review Notifications
If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
π‘ Please make sure you have your DMs activated for this server.
-help
Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo
-botinfo
You need to provide a bot to find
How to put our server in top at website?
servers are sorted automatically on the top based on votes, server count, verified/partnered server etc
if you want to have it on top in the other way, you can use auctions
-auctions
Weβre currently in the stage of Auctions Bidding. This stage runs from <t:1683054000:F> (<t:1683054000:R>) to <t:1683572400:F> (<t:1683572400:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 24 hours to pay.
Next Ads Go Live / Next Auctions Starting: <t:1683054000:F> (<t:1683054000:R>)
Next Auctions Ending: <t:1683572400:F> (<t:1683572400:R>)
hi, when we edit a server, it mention a server (lmao)
yeah thats known

ohw, sorry I didn't know that-
Hey is bot promoting on this server is available?
I'm not telling u you're not supporter
?
no
you can't promote bots in this server
Uhm.. If i did then?
Then the #rules-and-info apply and you will likely get muted/banned 
Nah no need banned.. If mute for limited time maximum 2days then ok..
It won't be 2 minutes but rather a few days/weeks, your message will get deleted and in the end advertising your bot will end up being completely useless.
Considering you've been already warned against doing it, it most likely will be more than a 'few' days.
we do not have such commands
That is enough to serve as a warning
How do I make the image in the long description bigger?
Its supposed to show all of the bots features in an image rather then just typing it out
by using inline style tags likely
you can set the width to 100%, which should essentially use up all the space within the description
Hm I'll try that, thanks!
how would one get to the 200 character requirement tho π if only using a image
How to clear browser cache
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Hi! My bot was recently acquired and I need to transfer the team ownership to the new owner, but it doesn't seem to be able to be done from the website. How can I do this?
lmao that's just overcomplicating things π is there a channel for like futures request cuz that is a future worth adding in my opinion
Let us know how we can improve. Vote on existing ideas or suggest new ones. If you require support or would like to report a bug, please go to our Support Page Β· Make a suggestion Β· Top.gg
thnx xD
I found the vote check api for bots, but not for servers
Servers don't have an api, servers must use topgg webhooks and track votes themselves.
Is there a way to see the queue for bot review
Like "Your bot is 56 on the list"
If yk what I mean
nope
No because we'd have people be pestering us when their bot gets near the top 
Someone can help me ? my bot submission doesn't work π¦
you can use webhooks and create your own api
Yeah known issue that it shows everything ignoring search parameters
When claiming ad credits for the month, is it normal for our existing ad credits to be replaced by the newly claimed amount, instead of adding the new amount to the old amount?
Credits expire a month after claiming
So if I claim my ad credits now, the new amount will just add to my existing "not expired yet" balance?
It should normally yes, if your previous credits haven't expired yet ofc
noted, thanks
one more question. are the ad credits claimable from the first day of every month OR 30 days after last claim?
first day of every month
My last claim was 15 days ago. I have not claimed this month but there is no button to claim.
why is that?
As you can see, last claim was April so by right, I should be able to claim now but there is no button to claim/redeem my accumulated ad credits.
Hi i want to know how to delete Or edit a
Review I posted few days ago on a bot
You canβt, reach out to one of the mods they can help you
Can't?
^
@pliant mauve @lethal bolt Can one of you help me with my issue? I was talking to @long ferry but I think they left. Just scroll up 7 messages.
Hey, you don't need to ping moderators. We are already checking here
try to ask in #development
Sir can u help me, I want to delete a review I posted on a specific bot
Sure, can you DM me about that?
Sure
please how do i login
Go to https://top.gg/login
still cant vote
banned for what exactly
If you can visit your bot page without being logged in, its live
Leme try
You can ignore the message you see on it, thats only visible for you and will not disappear
its been an hour and i cant vote 
Ill check
Its working sorry for the ping dominik
Thanks la
Aurel actually lol

app.post("/dblwebhook", webhook.listener(vote => {
console.log('Recived a vote!', vote)
// vote will be your vote object, e.g
const user = client.users.cache.get(vote.user)
if (!user){
return
} else {
const embedE = new MessageEmbed()
.setTitle('VOTING SYSTEM')
.addField(`Thanks <@!${vote.user}> for voting`,`You got 5000 coins as for now this is the only voting reward join the support server and tell us some suggestions`)
user.send({ embeds: [embedE]})
db.add(`money_${vote.user}`, 5000)
// console.log(vote) // 395526710101278721 < user who voted\
} // You can also throw an error to the listener callback in order to resend the webhook after a few seconds
}))``` when i do send test and when i voted nothing happened
Oh oki
And dominik sorry for the ping earlier
Do i delete the message?
All good
This

still can't vote
is it possible to remove a bot listing?
Yes, click the delete button 
CF bans can last up to 24 hours, so wait
CF bans are due to spam
what spam tho
i only vote for 4 bots a day
CF bans are bans when spamming requests and getting rate limited
If you have concerns around these bans contact CF directly, Top.gg can't do anything and you can't do anything else other than wait.
my streak π’
You can keep complaining about your streak, it won't change the fact that Top.gg has no control over it
im not blaming them
Perhaps try a different browser
oh, didn't realise it was on the bot page and not under the edit page, sorry.
Hello I submitted my discord bot verification its been a week or 2 yet no response i searched it in google and found it says to find out if your app was accepted or declined join this server so yea.
You have not submitted a bot with this account at all
?
yes not this account
So what's the bot ID 
990777089508651018
-notdiscord
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
If you're talking about the verified bot application, you're in the wrong place
And if you're talking about top.gg approval, that bot was never submitted according to our logs
i was talking about verified bot application
Then contact Discord
how
k tysm
Alright, would you please ping me and let me know if you've fixed it? Thanks.
Sure!
You mean how to add your bot to our site?
Hello, i have a problem i can edit my bot: https://top.gg/fr/bot/1042907678902591570/edit
Well that is logical, isn't it.
How are they supposed to test it otherwise?
Online = your bot is working
Responding
Well, that's basic coding knowledge. Your bot needs to respond to commands and stuff
Not offline
Can you try https://top.gg/bot/1042907678902591570/edit ?
not working
Please keep this Top.gg relevant. For program questions head over to #development
Then you are possibly not logged in/logged in to the wrong account
How should he help you, if you dont provide any error?
I can access the page just fine
Yeah it should definitely allow editing then, weird
My account doesnt have a Profile Picture, what should i do?
@gusty sleet this error
Logout and back in
Could you try a different browser
ok
You're not understanding what issue that user is facing, they cannot edit their own bot
ok
its work thx
Idk that didnt work
@long ferry How do I make it work again on firefox?
It should
Try a different browser then
Logging out and back in re-fetches your user data
Logout and back in on Firefox
Thx
Hey 2 things, you already pinged Emir, please be more patient next time, Is there anything I can be of help?
Sorry for that
Umm is that you guys who are testing my bot rn?
With a server name- World ******
Might I have the bot ID?
946638851563225099
Nope, Its not us lol. Our testing server is called "Top.gg Verification Center"
@formal python I hope that answers your question, is there anything else I can be of help?
No thanks!
Hey guys, just curious, when I try to post a review of a server on Top.gg it isn't letting me post it, and using inspect element, it doesn't appear that there is a link attached to the submit button. Does the server need to be listed for X amount of days before we can post reviews to it?
A link not attached to the submit button is perfectly normal, that's how most modern application work.
Try a different browser or device
Okay I will try that now
No luck on iPhone 8 or iPhone 12 on both Google Chrome or Safari, no luck with my Windows 11 computer on Chrome or Edge. I did try clearing cache and cookies on all browsers and devices as well without luck
Am I able to send the link here to see if anyone else is able to post one?
don't wanna get an advert warning haha
We do currently have a bug that prevents users from leaving reviews on some servers. You probably found another one that's affected by the bug
I'm trying to add a Discord server on top.gg, but it keeps getting stuck at the confirmation phase. Do you guys know if there is a problem or am I (most likely) the problem?
Are you an administrator trying to add the server or the user with the ownership
I am an admin
Have the owner submit it
ok, I'll just use my husband's pc then lol. Thanks for your help! π
How do you do onboarding Like the thing you pick stuff and then it stamps you on the server
-notdiscord
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
Hello there, I am here to request an removal for a bot called SpamBot
Can someone help me possibly?
Use the report button on the site please
Ok thank you, sorry for the trouble.
Also, if I wanted to request a bot to be on top.gg how can I give an application for it?
You ask the owner of the bot to submit it
same
if in our bot there are nsfw commands, the bot will be refused?
if my bot has nsfw commands executable only in an "Age Restricted" channel my bot won't be refused ?
Hey! If i want my bot to be added to the website BUT the bot is a paid subscription
will it be accepted or no?
"If the server isnt on the premium list all commands wont work except /ping & /help"
And if you don't mention these commands/functions on your bot's page
on the page, I didn't say it had nsfw commands, the word NSFW doesn't appear, except in the bot name
i see no reason why not but make sure you whitelist the test guild so they can test your bot xD
*sorry, realized i posted in the wrong channel and moving it here where it belongs
can I please talk to the bot reviewer for Aphinity? (e.g. @toxic zephyr , etc.?). There seems to be a problem with the top.gg verification server, or another user error. I just want to make sure everything is ok, because in my admin console I am getting a warning. My bot requires channel creation, and functionality requires 2 people
Dm them
@zinc oracle I'm not sure who is reviewing my bot exactly, I dont want to spam DM a bunch of people. I already DMed Alexander, because I assume he's currently reviewing things, based on the mod logs
Oh, its not been reviewed yet?
@zinc oracle It's under review. I just got a console message that it was added to the top.gg verification center
but it followed with an error, because the bot needs channel create permission to set up the layout
Looks like it was invited by alexander
Ok thank you, I will wait until he responds
Omw to your dm's
Bot Reviewers is it normal that reviewers remove all permissions when inviting / verifying a bot? Even when we specify the needed permissions in the notes and provide a custom url. Because this would cause bots to malfunction, how does this make sense?
Yeah
Bots are always invited with the default permissions provided by discord. Bots will get provided with permissions if it asks for them and it's needed for that command (like kick_members for a kick command). You can find more about how we review bots on https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works
a moderator could answer me so that I am sure
correct. You can have NSFW features as long as they only work in nsfw channels. Do keep in mind that you cannot mention that your bot has NSFW features on your top.gg listing
the only time I mention NSFW is in the bot's name, is that ok?
That'd be against our rules im afraid. There can be no mention of NSFW on your bots page. You can read our guidelines here https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines 
so my bot will never be accepted because in its name it contains NSFW ? it's just the name it is marked nowhere else
can't you make an exception? Since I can't change the name now that my bot are verified by discord
Sadly we can not make exceptions
Any mentions of NSFW are forbidden on bot pages
Discord will soon be changing their discriminators to mentions with the @ symbol. This change will affect bots too. So, due to this change, bots will get a one-time opportunity to change their name in order to get the mention that they want. I suggest you utilize this opportunity when it is offered to you to change your name to be within topgg guidelines.
Hi @fluid birch I'm messaging you about case ID: 286224826170081290 reviewed by Goseale. My bot was recently declined even though the functionality still works. The commands still work as described, the only thing is the bot also makes it easier to run commands by creating a channel with buttons for that command. It's the same as if using slash command. Therefore, it is a nice-to-have, but not a necessary thing for the bot, it still functions without it
Hiya
I'll send you a DM
awesome, thank you!
ok thankss
Why does my bot's profile picture not display? https://top.gg/bot/504095380166803466
A discord bot that runs your spaghetti code.
I think this has been a problem for a long while
-refreshdata
@gleaming shore
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
π‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
Thanks!
does top gg bot have a certain command?
edit: command prefix
No, it has no commands (other than -pint) as it doesn't need any
By visiting the page of your listed server on Top.gg and copying its URL
If you don't have a server listed then you don't have to write anything, there's a reason why it's under the "Optional" category.
ok. thanks
@sturdy swan please help
No
My bot hasn't been verified yet, and it's only been a few days. What should I do?
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this β and because some bots take longer to review than others due to their features β we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
How to add server? And bot
-addbot
Adding Your Bot To Top.gg
So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!
Click here to follow our guide!
-addserver
Adding Your Server To Top.gg
So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!
Click here to follow our guide!
Thanks
@cyan palm dms

Where did you find that?
Cant really help without knowing where you've gotten that 
does he mean nitro credits or smth? π
idk 
also how is ur account new and u already have nitro n stuff
just curious
my old account has been deleted
Hey, can you dm me the whole conversation and their ID?
ok check your dm
the vote post request payload
Yeah not gonna give any info on that
Support, any update on my issue? I haven't claimed my ad credits for May and yet I see no button to claim it. Original message: #support message
I have tried using Chrome, Firefox and Edge but nothing works.
@half kettle you can open a ticket in #auctions-tickets for someone to manually apply your credits
Ok, doing it now. Thanks.
so how do i know if my bot got accepted or not?
-notified
Bot Review Notifications
If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
π‘ Please make sure you have your DMs activated for this server.
ah
Adding Your Server To Top.gg
So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!
Click here to follow our guide!

I have added my server. My question is how do I post it on my server for people to see so they can vote?
Copy the URL, post it
As it says, DM one online moderator
I guess I am not understanding. I have top.gg in my server it's allowing me to vote on Mee6 and the trivia bot. How do I set it up for my members to vote for my server. Sorry if this is stupid question I'm new to all of the kind of stuff
In case you still don't know how to find the top.gg link.
https://top.gg/servers/YourServerID/
Just change the YourServerID to the ID of your server.
You give them https://top.gg/servers/1066903744178040865/vote as link to vote
That's your vote link above, and Yumi posted what your normal server details link will be that new users can join from (https://top.gg/servers/1066903744178040865/)
@cerulean ember i am building site for my bot but why my bot servers is undefined in top.gg?
So I have to manually put that in my group? I thought it would be the same as using / vote.
There's no such command on @small lantern
You have to create your own bot for such a command
How do I add the link to my server to where they just have to click on it? For example this
I'm not asking about the bot part just the blue part that sends them to the page to vote
You can use any bot that allows you to make custom commands - such as mee6
Krypton posted that url above! It looks like this;
I guess you're not understanding my question
The blue part is the link? π
if you want people to be able to type /vote and then click on the link provided, you'll need to make a custom command on a bot that supports them
or make your own bot
I'm not looking for a bot. Sorry for confusing you.
Then you're looking for this
this is the link people would click on to vote for your server
Yes exactly, my issue is I cannot figure out how to get that onto my server so that they can click on it. It's not allowing me to copy and paste or any of that. When I type it into my server it doesn't give them the option to click on it they would have to go into their Google bar and punch it in does that make sense?
What is your server id?
Uh, we can't help with that then. You should be able to copy and paste it normally like anything else
maybe your discord disallows links to be posted?
i believe thats a server setting somewhere
The only way to get it in blue for people to click on it is if I can copy and paste it?
I guess with the new automod you could add it
you could type it out manually and it should automatically turn into a link as well
type h t t p s : / / etc
Thank you all for trying to help me out I really appreciate it. I'm just really stupid when it comes to technology it's not something that I enjoy doing at all. My members were the ones that wanted me to add it to my server so I'll just have to tell them that I'm having issues with it.
Yeah I tried that and it didn't turn it into a link unfortunately. I've been having a lot of issues with discord so maybe that's the issue
Wdym?
Copy paste
https://top.gg/servers/1066903744178040865/vote
I can't get it to copy and paste for some reason
well now that its on top.gg anyone should be able to find it and vote for it, maybe one of your members can copy paste it for you π
You have to post your bot's server count to that endpoint
Ctrl + c on windows
How? I don't understand
I don't use a laptop I use my phone unfortunately I'm not able to afford a laptop
Read the docs, there are examples and libraries. Also #topgg-api
Then you have a copy link button
https://top.gg/servers/1066903744178040865/vote
Press on the link and it should select the whole link
Or just press βcopy textβ
Lol I know how to copy and paste it just isn't working for some reason.
Thank you all again I will give it a day or two and try again I guess

Then some issues with your Discord client, try updating or trying again later might help
Yeah I've been in contact with discord for a week now trying to figure out why it's glitching and stuff and they haven't responded so hopefully they'll get back to me soon. I'm also having trouble using my boosts and they're supposed to be helping me with that as well
@sturdy swan i still don't understand tell me what I have to do to define server count
Read the documentation, read the examples and ask your questions in #topgg-api
So how I can setup top.gg api?
For the fourth time, #topgg-api

These guys are spreading fake hate. Please remove their reviews.
@cedar wind @zinc oracle
Uh
wrong dylan 
@supple mica get boomed
just dm a single moderator and they can help 
K
There are 5 mods online
@fringe relic
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
What
I was just saying there are 5 mods that are online who are available to be dmed online
I got it fixed. Thank you all again. Have a wonderful day/night.
Okay, so, I stupidly double clicked the "pay with wallet" button and a 15 dollar payment ate the 17 dollars in my wallet 
#auctions-support 
Hey there! i issued you a refund for the double payment 
probably when guilded.gg will be added to topgg?
answered in general, please only ask questions in one channel 
hello
just stopoed by to ask if my problem has been fixed
/ being worked on
cuz i tried votin
and it dint register
Sorry im dumb ty
hi fam, i am inviting **Starboard **bot, but somehow it's not working. Can someone kindly tell how to solve this problem?
I don't think it has anything to do with top.gg
Go to their support server and ask there
Thank you
Was curious what the premium benefits are when paying 2.99 a month is it just add free or are there other things as well?
That feature is currently unavailable
oh, it still has the advertisement price on the homepage. Thanks for the reply.
No problem, we have some plans about that but thanks for the feedback 
Where to report a feedback on my bot??
<@&817055174613794826> you all didn't reply to my question last time also
Bot
Someone did respond
Ain't he a moderator here
April 19 -> may 9 no reply til date
π«‘
@long ferry
is a betting command acceptable on my economy bot?
Ig. Yes if Not for real money
Bump after 24-48h of no response, otherwise message someone else like Aurel said above
@supple mica u available?
Yeah
Upload a bot to Top.gg and if you get accepted you gain that role
i upload and been aprroved
thx
:D
okey
congrats on approval!
Im a mod yes
congrats 
thx 
Nice
I missed my old bot... It is gone with no chance of recover
-support 
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Lets move to #general
When I try to post a review for a bot it wont let me and Instead log an error tried it on multiple browsers/devices now
is this the number of bot votes?
No
Those aren't your votes 
that's your server count
wrong
No, that is your server count
Hey is it allowed within Top.gg's TOS to have a giveaway in my server based on people who get the voting role?
IE people vote, get the voting role, and qualify for a giveaway run by another bot
Great, thankyou
hi i nead dedicated support in ticket or something
you are charging me for ads i already paid for
i pay for 10k views
pay
and u say i overpassed when i just reach 9800
and u want me to pay 63$ when i didn't even reach the 10k
and i have already paid that 10k
Open a ticket in #auctions-tickets
^^
How do I give all users access to Bot commands. Currently they can only access help commands?
That's more of a #development question
Hello. I added my Discord server to top.gg 3 days ago but it still doesn't appear in the search section. It only appears when I go with a direct link.
It can take 3-5 days for indexing, I'd just wait a few more days!
@wraith pumice ^ sorry forgot to reply:)
I have changed my bot name on discord Dev's but I'm not able to change name on topgg
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
π‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
hi ,where can i find the add bot apply progress?
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this β and because some bots take longer to review than others due to their features β we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
Read the "how the bot reviewal process works" article
thanks
are basically paid only bots allowed? for context, its a music bot that counts plays on 3rd party websites
the play command would be the thing locked behind the paywall, which would be guild-wide
i plan on releasing the bot publicly, but its a 2-1 package
the entire reason you would choose this bot, is because it allows you to count plays automatically to 3rd party websites, not just because it plays music
Yes, paid bots are allowed but you would have to give them permission to check your bot
are you sure? i found this searching paid bots
i would think this is considered majority primary features
but the primary use of the bot is the paid feature, and if you arent using it for that primary use, then my bot shouldnt be used, as im not wasting resources playing music for free and thats essentially what im charging for alongside counting plays
essentially the entire bots behind a paywall, not just certain features, as its a all-or-none deal
Paid Only is not allowed
You need some element of free features
To be listed on topgg
sad, so that bot would be denied?
Yep it would
You need some useful free features, bots that fully lock all their features behind a payment system will be denied
(if your bot is a music bot with paywalled features be careful about how you provide the service so discord doesn't disable/unverify your bot)
theyre doing that now?
well, not the most ideal place to ask, but is there anywhere else one would list paid only bots like this? i only know of topgg
I don't know of any that do that specifically
It's a known thing, particularly if they use YouTube. However I can't comment on how exactly they operate
Your best bet is to add some free features instead of directly locking ur bot to payment only
oh yeah i know how they operate on the backend, all the same 
yeah i was just gonna ask if adding a few random 'fun' style commands related to music would make it work
that im willing to do, just not add anything outside of being related to music
If you just add it for the purpose for verification and then remove it after verification then your bot would get deleted I believe because it would once again fall in the field of "paid only commands"
If the main feature is to play music, then that will need to be the open command^
oh nah i wouldnt do that, im not like that 
im thinking things like getting metadata,lyrics,info about artists/anything related to music/artists/labels
its just that playing music would be paywalled
That wouldn't work because the main function of your bot (music) is still locked
eh, i could think about what to add, could probably fit stuff in that isnt out of place
You would have to remove the paywall on the main features
i would rather just keep the bot private then, im not wasting resources playing music for people for free, yk?
That's upto you
thousands of bots out there for that, ive yet to see one with play counts for 3rd party sites
Locking everything behind a paywall doesn't allow the user to ever know how the bot is
There's many alternatives but that's off the current issue now
but your bot will get denied if all your features are behind a paywall
or at least "the main features"
i understand, ill come up with something so it isnt considered paywalled or just give up, i was just hoping i could make a quick buck with something ive never seen done
site is down .
100% open market, unknown demand
@stable badger
figured i could try to jump in on it 
Hello Dylan can you reporet the site was down
I was actually mistaken, our guidelines were updated couple months ago and I entirely missed the mark on it. You can have your bot operate in premium servers, but it just needs to be whitelisted for testing
Apologies for the misinfo, I was mistaken earlier 
@cerulean ember Reminded me^
Looking into this 
Can confirm it's slow, give me 10 minutes
oh crap, thats awesome, so it would get accepted? i just need to have an 'open' period for testing?
This is id of our testing server you can whitelist it so bot reviewer can test it properly 333949691962195969
You would need to whitelist our testing server when it comes to verification, if it passes the review then itll be approved
will do, thanks
Try now. It was slow but should be responsive now
Fixed now
I want to vote, but asked to be logged on
but i am already logged in, and i want to logout, there is no option to logout
Yeah I cannot find an option to log out on mobile. Try enabling "Desktop Site" and you should be able to logout with the "Profile" button
if that doesn't work, try voting using the incognito mode on your browser
Try login via this link on different browser and try voting https://top.gg/login . It might be browser issue or cache issue you can always try voting with same browser again after sometime
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
^
You could also be limited by Cloudflare, if that doesnt work come back in an hour or two and try again
Okay, I will come back in a hour

Same issue here, never had issues with login before on my browser have tried others and cleared caches. I'll check back in a few hours 
There is a delete button on ur bot page
Currently it's not possible but I believe you can contact a moderator todo so
Np pal, glad to have helped
Hey there, Im trying to place some bids on auctions but it keeps telling me I have to βcomplete all open paymentβs before i bitβ which i already have.
Feel free to open a ticket in #auctions-support and a member of the team will help you out!
Why don't you sell me the logo?
?
where is refresh data
oh thanks!
hi how long does it take for someone to review my bot
1-2 week(s)
How do I get the bot developer role
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
hello, i have a question, i saw the tag "anti-furry", is it allowed to put this in the server tags without getting banned? and can i put "anti-furry" into the discription?
Hi there! That is considered discrimination according to our guidelines, so if you do see it please report it. As for your server, no that's not allowed I'm afraid
the server from a friend is for both, furries and anti-furries, can i then put both tags into the tag list? we could provide screenshots too
what is that called, because when you click it takes you to the slash
Does anyone know how to do it?
It's something like </command_name:command_id>
I could be wrong but it's support channel for top.gg. Next time ask such questions on #development
oh okey thanks
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this β and because some bots take longer to review than others due to their features β we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
heyo:3
i have a server for furries and anti-furries, i wanted to ask if i can put the "anti-furry" tag into the tag list and "anti-furry" into the discription without that the server get banned from top.gg
Refer to this answer
i read this, but this is for only anti-furry, but i want to know if it is ok when both are in it
because the server is for both sites
Also stated here on why
definition of discrimination:"the unjust or prejudicial treatment of different categories of people, especially on the grounds of ethnicity, age, sex, or disability."
im not doing with the server anything against furries/anti-furries or do i?
i mean, the server is for both
normal furry server are banning antis from them
The term "anti-" with any sort of community is forbidden.
ok
then i need to list my server as furry only...
I have listed my bot and i'm wondering if someone could speed up the proccess to get it active
We don't have any process to do that - we test bots in order of submission so it'll be reviewed when it's turn comes π
We just hired some new Bot Reviewers so it should be quick!
Ohh okay, how many days or week ?
-upto
@flint flax
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this β and because some bots take longer to review than others due to their features β we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
The ETA might change though, as our CM Xiuh said it might be quicker since we have new Bot Reviewers
Youβll get a dm from our bot if your bot gets approved, if it gets declined then youβll get a mention in our #mod-logs
ok!
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this β and because some bots take longer to review than others due to their features β we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
-apps
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information to apply!
All the info will be in the announcement 
Thanks
bots aren't getting verified rn right?
There's no fixed schedule on when bots are reviewed and when not
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this β and because some bots take longer to review than others due to their features β we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
why i cant go on this 542304652381782016 Discord?
Apex Legends Germany?
Yeah
For what banned? O.o
@junior anchor sorry for ping I want to ask some question for my bot V 45 Bot
Sure, how can I help
in what context?
V 45 Bot
hello
In my experience it should take a few days, maybe a week or two
Ok
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this β and because some bots take longer to review than others due to their features β we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
You're welcome to ask a bot reviewer for a more precise answer, I am still a trial bot reviewer in training
I can't add a discord server, It redirects me to the Server Details page when I click the Add Server button.
hey! are you the actual owner of the server on discord or just a user with administrator permissions?
Actual owner
( I created the server itself )
Cool, that helps! If you go to your profile ( https://top.gg/user/me ) do you see the server listed?
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
Server was down and very slow
I do not
Alright, first go to this link : https://top.gg/servers/invite and invite our Top.gg bot to your server.
Those steps are already done, It's just the Add Server button doesn't work as intended
Then go back to your profile and the server should then appear on your profile! once its there, you can click "Edit" and fill out all the server information, then click "Save" when you're done and it'll publish your server correctly.
Ineed reporet server is very slow
No the thing is, It doesn't publish the server
After I click "Add Server" It redirects me to the 2nd step(server details) page.
and then the add server button is just on loading forever
If you follow the steps i've outlined it should publish the server correctly - the add server flow is a little buggy right now and we're working on fixing it. If you go through your profile it should work properly
Well then I'll wait
You might need to log out/log back in to top.gg or clear your browser cache, that might help π
I'll try
let me know if it doesnt!
I will!
Xiuh hello ?can you check wepsite is very slow ?and give me eror 500.
and he is very slow .
it*
Are you using brave?
same the proplem in wepsite he is slowly
y
Nope, No result at all
you can cheack ? the wep site
Go to https://top.gg/servers/yourserverid/edit
so the bot is in your server but you dont see it on your profile?
I don't
it just refuses to publish my server
Can i have the server's ID
You can't do it from there
I explained above, you need to go through your profile and NOT the add server button
It took a minute to open
@woeful path again, go to https://top.gg/servers/yourserverid/edit
Replace yourserverid with your servers id
404
That should get you to your edit page of your server
and the bot is in your server correct?
Yep
1093147843629432832
heres the server id
I've tried this in other browsers as well
same result
Yeah if that page doesn't show your edit page, the bot is not on the correct server
Yeah you pressed delete on it right?
wdym
Wait, Let me try giving the bot a higher permission level
It should only need perms to create invites (and manage roles if you plan to use reward roles)
I otherwise cant, like i said try again later
It does have those permissions
I'll still try
same result
try agian what sir ? the i tell you site is very very slow
try agian when ?
This has happened to one of my other friends
so its definitely not a me only problem
Yeah the bot has all the permissions it needs
It refuses to submit my server
I guess try kicking the bot from your server and then re-add it?
That might not fix anything but sure
Yeah it might not but it might 
im not sure what could be the problem at this point
is your server relatively recently created?
yeah that shouldnt be a prioblem
same result
i have no clue. i can ask an engineer to check it but i dont have any idea when they'll be able to look
you could also just wait a bit and try again later
These are the recent console logs
so these might help the engineer
This is the error created upon clicking the Add Server
Same results with FireFox and other browsers too
Anyways, Thanks for the help. I'll wait and try again later tmr to see If this works
the site is very slow , guys
its working fine for me
disable your adblock
ERR_BLOCKED_BY_CLIENT is because adblock nukes trackers
lemme try
Guys how to make my description like that ? i want it being separated like that
didnt work
same errors?
the error wasn't the same, It gave out this:
Failed to load resource: the server responded with a status of 400 ()
can you press F12 (or CTRL + SHIFT + I) click the network tab and then make sure
This is red: https://img.pyrocdn.com/9VD7UhaF.png
And you have clicked this: https://img.pyrocdn.com/BO2lQB2s.png
then do exactly what you just did
@woeful path once you've done this you should see the failing request.
Should look something like this but in red
click it, then click the "response" tab
and it should show you why it's happening
If you could paste that response here, it should help the engineers / support see/relay whats happening
It randomly got fixed somehow
Hi! I have a question about my server being locked out on TopGG. Is this the place to ask that question?
yes, can you give your server id?
1098635560681230426
It does contain NSFW materials but it's properly marked, advertised as 18+, and the channels are toggled NSFW and we also have a strict verification process.
Does top gg not allow 18+ servers to be listed?
We do, but our guidelines dont allow nsfw emojis to be used.
Discords guidelines also prohibit nsfw emojis.
RIP I suppose that was in their new update. Alright so if I remove the emojis, how do I go about reopening my server with Top?
Once the emojis are removed you can reach out to the mod that locked it
Okay awesome
How do I do that? Sorry I looked around the support section on the website but had issues finding where to go
You can just dm them in discord @cyan palm
Thank you!
What error
I want to change my account/move my bots on top.gg to another account
how does that works?
or is that even possible?
By deleting your listings and resubmitting them with your new account
Hello,
I have a problem with the website, is this where I should report it?
Specifically, I would like to talk to the creator of the website, if possible. Can I find them here?
what issue are you having
It's quite complicated to explain, ahahah.
But let's say that from now on, when I want to vote, I encounter a captcha. Unfortunately, I am disabled, specifically blind. Because of this, I am unable to complete it.
However, I would still like to receive my bot rewards.
The captcha does not offer an audio test option, only images.
I apologize if you don't understand me well. I speak French, which is why I'm using a translator to communicate with you.
hCaptcha supports users with visual and other impairments. Learn more about how to register.
hCaptcha supports Accessibility bypass
So if I'm blind, I can't see the images, haha, sorry. Yes, I've already tried, but it doesn't work. It tells me that the registration failed or something like that, but thank you!
Hey, yes we understand the issue you're facing, unfortunately we cannot really help with things that are made by recaptcha or hcaptcha. Hcaptchas support email is support@hcaptcha.com
If you are having issues obtaining accessibility access, reaching out to their email is the best way to go in that case.
Ah, I understand. So it's not your fault then. Well, thank you, I hope they will respond...
Good night and thanks you
Try reloading
Same pro you can try you will see
Can you send me the link via DM's?
same issue it's from discord
Not sure if the bots come after you if you paste link to here π€£
have they put out an acknowledgment or ETA
fixed now
y
-notified
@light vale
Bot Review Notifications
If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
π‘ Please make sure you have your DMs activated for this server.
Ok Thanks you
Site isn't working
is the site down?
yep it is slow rn





