#support

1 messages · Page 42 of 1

long ferry
#

No, you'll have to delete the previous one and submit a new one

indigo elm
#

what if i change invite link?

long ferry
#

Not allowed

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You cannot link to a different application

buoyant crown
#

site

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is down

#

@long ferry

tawdry echo
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oh someone already reported it lol

stoic socket
#

Yes site is down, just wait for an engineer to fix it 👍

#

Easier than pinging a mod since it’s out of their control

long ferry
#

Still read it

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Gonna wait a bit

#

see above

buoyant crown
long ferry
#

see above

grand prism
#

They should add messages on discord that would hang under the name of the channel like on YouTube or Twitch. This is probably the only way that people will read them immediately after entering the channel

buoyant crown
long ferry
#

we're aware of the site issues

grand prism
long ferry
#

@sturdy swan @buoyant crown should work again, can you both try it again

sturdy swan
#

I can't login with my account

buoyant crown
#

thanx

#

@long ferry

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not wroking sry

long ferry
#

seems to work fine on my end

buoyant crown
#

, the page does not load

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in voting

long ferry
long ferry
#

perhaps try restarting your browser

sturdy swan
#

oh my fault

buoyant crown
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cheack agian

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its same time

tawdry echo
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it was working for me then stopped working again

fringe relic
#

Aware

tawdry echo
#

I keep getting 504

#

but only came on to test my api webhook lol so decided to use postman lmao

fringe relic
#

Means gateway times out

tawdry echo
buoyant crown
tawdry echo
humble eagle
errant beacon
#

Unable to load pages to vote for bots. Is the site down? Asking as above it says it was fixed but I’m still seeing issues.

soft copper
#

I cant vote I will lost vote streaks :(

tawdry echo
#

dont be too sad the devs at topgg are working hard to fix the issue

buoyant crown
#

The problem is that the last period is the worst period for the site every day
DOWN

tawdry echo
#

huh

buoyant crown
#

we wait staff to fix site down

tawdry echo
#

its normal sites end up breaking especially when there's a lot of stuff happening all the time

sour vortex
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guys some weeks ago i changed my bot's pfp, but the pfp did not changed on the top.gg page, is there something i can do?

long ferry
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-refreshdata

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

sour vortex
#

thanks, but nothing has changed, should I wait?

long ferry
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Have you pressed refresh data, then edit and save?

whole topaz
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Invalid link

wild oxide
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Hi there! My Server is currently Locked on the top.gg website, what do I have to do to fix this?

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I was hoping there was a ticket option so I could discuss what exactly the issue was so I could fix it sweatKF

shell inlet
#

thanks for notifying

shell inlet
whole topaz
#

np

rich frigate
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Hi, I am a bot developer and I submitted my bot to top.gg review about ~3 weeks ago. I just joined the server, and how can I get in touch with the bot reviewers to see if they have any questions on how it works? I may need to walk them through the bot or demo it

cerulean ember
#

Slow

rich frigate
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yep just found it actually, was looking thru the logs

shell inlet
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you can contact clawx69 if you want to dispute

rich frigate
#

Is there a way to resubmit? I was reading the faq and realized the logs channel has all the bot statuses and reasons

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Not sure what "your bot doesn't have any actual features/commands" means, we have slash commands and they work

shell inlet
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you can re-add the bot the same way u did at first but have to fix the issues mentioned in the reason

rich frigate
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so yes, I'll contact clawx69, the reason isn't exactly clear

shell inlet
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please do

rich frigate
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I just want to get more context from him on what is meant

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@shell inlet thank you for the help

shell inlet
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no problem

gloomy shell
wild oxide
shell inlet
#

you can contact them

wild oxide
shell inlet
#

np

cedar lichen
#

how do i remove my discontinued bot from top.gg

lethal bolt
cedar lichen
lethal bolt
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I changed it back have a nice day/evening HGgarouThumbsUp

inland ibex
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I'm getting an increased amount of complaints that my members have not received their voter role when voting for my server.

I've checked the setup on the site, nothing I else I can try.

shell inlet
inland ibex
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Nice

naive pebble
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I dont get the vote role when voting in my server

long ferry
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role rewards are currently having issues, theres no eta for a fix right now

naive pebble
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Ok ty

forest badger
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Why i cant see my server while trying add it

grand prism
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Click refresh servers and then log out and log in

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It's common bug

lethal bolt
zinc tangle
#

is it against the rules to apply for a bot where you can log in to your Epic Games account and get information about your account and buy something?

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every account is encrypted with aes

long ferry
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it is against our guidelines to have users provide either login information such as the password, aswell as providing a user token

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Use official oauth features from the services you're using, if said service doesn't support that, there's nothing you can do

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you can request the user to provide their username, as that's not considered credentials (in order to for example obtain their inventory or something, if thats publicly accessible)

zinc tangle
#

ok thank you

long ferry
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No official bot from Top.gg provides such feature, reach out to the corresponding bot support

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-wrongserver

wild stoneBOT
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topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

long ferry
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Yes thats fine

sturdy swan
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I can't delete my Team I have even tried to change the name and picture but it won't let me.

long ferry
sturdy swan
#

yes

long ferry
#

might suggest trying it again later then, perhaps contacting support@top.gg to have it manually deleted

sturdy swan
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ok

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thanks

long ferry
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just paste in your discord user id

green field
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Hi. My members vote the server and weren't recieving the voted role.

floral pagoda
#

This is a known problem, no ETA for a fix though

floral pagoda
sturdy swan
#

Ok that's good to hear thank you for your help!

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Well I wrote a request to Top.gg how do I now close it?

floral pagoda
#

Let me check

idle cargo
#

nsfw bots are allowed, as long as its limited to nsfw channels, right?

long ferry
#

and as long as its features are not listed/mentioned on the description and the avatar and name are sfw

idle cargo
long ferry
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if that doesn't mention anything about nsfw, yes thats fine

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also not directed towards underage people iirc

idle cargo
#

like restrict it to nsfw channels only

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so only 18+ account users can use it

long ferry
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thats up to you yes, not a requirement per our guidelines if the content returned is sfw

green field
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Hi. My members vote the server and weren't recieving the voted role.

long ferry
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currently known issue, no eta for

green field
#

._.

long ferry
#

-upto

wild stoneBOT
#

topgg When will my bot be reviewed?

Currently our average bot reviewal time is around one week or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

long ferry
#

-notified

wild stoneBOT
#

topgg Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

long ferry
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theres no direct way to check the status

keen basin
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hi aueito

stoic socket
patent needle
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Hi Staff, could you please remove all announcements from 985196772454449182? Im asking you because nothing happens when I try to delete them, even after changing the browser it doesn't work either 😦

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and if possible, I would also ask you to check what happened that I can't do it peepoShy

long ferry
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announcements are somewhat broken at the moment

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cant be removed either

novel socket
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is there an eta for the role distributions to be fixed yet for the bot?

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please ping me when someone responds

grand prism
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Unfortunately not

lethal bolt
novel socket
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thank you

long ferry
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We don't moderate drama happening from other servers, feel free to block them

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possibly bring it up with discord too if they're actively harassing you

wanton meadow
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How is this possible?

long ferry
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which bot/server

wanton meadow
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I had addet the bot today again after a long time

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Is there a way to remove all reviews or show everything again?

long ferry
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nope, try checking back later maybe

wanton meadow
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okay

sturdy swan
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i dont get why non server owners cant edit top gg

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this is so annoying

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like u cant even confirm shit

long ferry
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this is only for submitting the server

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they should then be able to edit the server page itself

ocean dew
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why does top.gg take a minute to send a test to my webhook server?

long ferry
#

should usually be instant

sturdy swan
#

and it says nth

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even tho i have admin perms

long ferry
#

nth?

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nothing oh

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as I've mentioned, the servers can initially only be added as the owner of the server, the user with the ownership

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after that, changes can then be made as an admin

long ferry
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whats the server id?

sturdy swan
#

1086833635103080529

long ferry
sturdy swan
#

yes

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thats interesting

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😭

long ferry
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then the "add your server" page is displaying that incorrectly

sturdy swan
#

nope

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the editing works tho

limpid knoll
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Hi, is there something wrong with the site or the bot??
because I have noticed that the bot stop giving roles for people who vote for the server.

long ferry
#

currently a known issue, theres no eta

sturdy swan
#

Why this?

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I wanted to be capture

stoic socket
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The captcha is controlled by hcaptcha

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Top.gg doesn’t choose which type of captcha you get

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Just do what it says to do and you’ll be able to vote

sturdy swan
#

No, I can’t get on mobile

stoic socket
#

You should be able to click it’s nose by just tapping it

sturdy swan
#

Ok

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Thx

sturdy swan
stoic socket
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It’s a holder account which doesn’t get checked

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@ancient needle

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If you need help, DM a moderator

sturdy swan
#

Okay

atomic beacon
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heya! For some reason TopGG isnt giving members the role when they vote (I have it enabled) How do I go about fixing this?

long ferry
#

Currently known issue, there's no ETA for a fix

nova lichen
#

i want api-ley

next kestrel
nova lichen
next kestrel
nova lichen
long ferry
#

Yes

fierce cairn
#

Someone know why the logo isn’t loading or if I can set it manually? It’s been like this for a few days now

grand prism
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Click "refresh data", then "edit" and "save"

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The "edit" and "save" step is very important

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

jolly nest
#

@grand prism where is that?

grand prism
#

On your bot's home page

buoyant crown
#

Site down

sturdy swan
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Site up

jolly nest
#

what bout server

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its not up to date

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we at almost 12k members

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it says 2k

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liar

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lol

grand prism
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As for the server, just edit and save

jolly nest
#

uhhh

grand prism
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It should update as long as the bot is on the server

jolly nest
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the bot is in there

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any idea @grand prism ?

grand prism
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Unfortunately no, you have to wait for a moderator because I have absolutely no idea what could be the reason

jolly nest
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damn

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rules dont state I cant ping mods so Imma ping mod ig

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@cerulean ember 🙂

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help pwease

cerulean ember
#

Hello, is @small lantern bot in your server?

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Also do it have create invite perm?

jolly nest
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and has admin perms

cerulean ember
#

Hm weird can you please kick and re invite bot? poggythumbsup

jolly nest
cerulean ember
#

I see. Can you give me server page link? Let me try once

jolly nest
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but the server pfp stilld

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doesnt show up

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basically all the data

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doesnt reload

cerulean ember
#

Logout and login also it might take some time to refresh

cerulean ember
jolly nest
supple mica
#

If it's for your server, once the Top.gg bot is in your server you will need to edit and save the server on Top.gg for the data to refresh

jolly nest
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didnt do anything

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NEEEEEEEEEVERMIND

supple mica
#

Send me your topgg url

jolly nest
#

it just did

supple mica
jolly nest
#

bonkes

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now

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it seems to work

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lemme check

supple mica
#

The last time you edited it was 10 days ago apparently

jolly nest
#

wha

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I just did like 7 bijillion times

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;sob

supple mica
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Well that's the last time in #logs

jolly nest
#

😭

supple mica
#

If it's not coming up, I've a feeling you might be cloudflare rate limited

#

Hence why it wasnt working before

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But icons and stuff is loading fine right now, so I think you're all good to go anyways? 👀

jolly nest
#

ig

#

lemme rererecheck

supple mica
#

I've updated your invite URL and server icon now with an edit.

supple mica
#

oui bread_pain

jolly nest
#

bonkers

jolly nest
#

a filter

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where u can

#

filter out for partnered server?

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that are on top gg

supple mica
#

There actually isn't right now, but if its' something you want to see feel free to throw it up on https://feedback.top.gg/ aPES2_Cheer

jolly nest
#

do you know a couple of partnered servers on topgg?

supple mica
#

Uh, not off the top of my head. But perhaps if you go to the top Discord servers you might find some.

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I know Roblox is verified, not sure about partnered.

vale ember
#

hi, im probably quite late but i believe my bot has been declined by mistake. Smiley has never in any of its version had a /announce command. also, the bot does not require the Manage Server permission. what should i do now? should i try and re-apply?

sturdy swan
#

DM the reviewer and ask for clarification(s)

vale ember
#

will do, thanks!

sturdy swan
#

What is @small lantern?

lethal bolt
jolly nest
#

how can I remove

#

all those old servers?

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@lethal bolt

sturdy swan
#

Click on the delete button

jolly nest
#

where

sturdy swan
#

Click first on "View"

#

Then there's a wonderful delete button

lethal bolt
sturdy swan
#

Hey, bro i am the owner of hydrogen bot where some haters are trying to defame us as they say we are skid i can show you full proof that my bot is not skid and please don't believe on any rumours until you confirm them.
Thankyou.

#

@long ferry and our bot has also been listed on topgg once but we had to delete it as it was not getting verified on discord
And now our bot is verified so it has no chance to be a skid bot

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And i can also provide you with proof that these people hate my bot and were trying to rate limit it from three days. @long ferry

lethal bolt
#

Stop spamming pings again and again please, he will reply as soon as he sees

sturdy swan
#

Ok bro i am not trying to spam but due to some hate my bot is held and it's not getting verified so it's obvious that I will have to clear it from my side @lethal bolt

lethal bolt
#

Is there anything we can help you with on our server and site?

sturdy swan
#

And i affirm you with solid proofs that my bot is not a copy/skid bot

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@lethal bolt

lethal bolt
#

I can see your messages you don’t need to ping me again and again HGgarouThumbsUp mimu_love_heart

sturdy swan
#

Ok buddy, like it's my habit to ping but still I won't repeat it

#

I'd of my bot:- 1082737630929768520

lethal bolt
#

I saw, but there’s nothing I can help you with. You should DM the moderator who handled it. I guess it’s Aurel

supple mica
#

Give them 24 hours to reply

#

If no response, bump it

#

If still no response ask another moderator

sturdy swan
#

Oki buddy cool

#

is top.gg role upon voting fixed?

lethal bolt
sturdy swan
lethal bolt
sturdy swan
sturdy swan
#

why is that

supple mica
#

They might have other bots to do it

#

and not the main Topgg one

sturdy swan
#

how can i get others to ddo it?

#

whats the steps?

supple mica
#

-how2search

wild stoneBOT
#

topgg To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

supple mica
#

You should be able to find a rewards role bot on the site

#

I believe there are some

sturdy swan
#

Ask in the support server of the bot you've chosen

#

alr thx

sturdy swan
#

@supple mica

#

how many webhooks can be added

supple mica
#

🍞

sturdy swan
#

?

#

im using another bot

#

but i already have a webhook added?

supple mica
sturdy swan
#

causse i found a bot

#

which can do it

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but i already have a webhook added?

sturdy swan
#

so i can't add more than 1?

limpid knoll
#

Just wondering if there is something wrong with the website or the bot? As its not assigning my members a role when they vote. (everything looks in place)

stoic socket
#

known issue, no eta

sturdy swan
chilly mica
#

I've got a concern in regards to an issue on my Top.gg server page.

sturdy swan
#

@shell inlet can you please unban him 1081461137343774820

sturdy swan
shell inlet
wild stoneBOT
#

@sturdy swan

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

grand prism
long ferry
#

Mfw looks like ban evasion

shell inlet
#

fr tho the status look same too

long ferry
#

damnn

#

Dunno about you but that kinda suus

shell inlet
#

kinda sus too cannot confirm though

long ferry
#

Coincidence

stoic socket
#

1076230407105822750 dm ads joeverymad

shell inlet
#

-ban 1076230407105822750 DM ads

wild stoneBOT
#

upvote Mvahidi#1746 was successfully banned.

sturdy swan
#

i have a little issue, the preview button won't work for me, it redirects me to the preview page but it doesn't seem like anything changed

keen basin
#

Random question, been working with APIs and I was wondering what happens when a bot dev pushed false stats?

#

i mean it's impossible to stop it, and people can put 1M+ servers, not a very good system tbh

sturdy swan
#

what is problem... -_-

#

When will getting roles be fixed after voting?

#

Its been broken like all of april

#

Whys it not fixed already

sturdy swan
#

Hello,
I want to switch the profile of my bot in my account, which I can't log in because of 2ad, over my current account.

ocean dew
long ferry
long ferry
long ferry
#

Occasionally issues with posting may happen on the bot devs side

sturdy swan
#

Anywhere

long ferry
#

Correct, but it has been mentioned that it is an issue that is actively occurring several times here, once again if you're dependant on the reward roles feature, consider switching over to either making your own solution or using third party bots that provide the same feature

sturdy swan
ocean dew
long ferry
#

-how2search

wild stoneBOT
#

topgg To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

long ferry
ocean dew
#

Hmm. Weird…

ocean dew
#

I’m so confused. I tested it on another server and it still takes a decent minute or two. I’m using express with a reverse proxy through my website

keen basin
#

Bit still, how do you look at every bot's server count and determine if it's false haha

#

Theres a new bot every minute

#

True, but still, kinda hard to keep monitoring those bot constantly. Just got curious

#

Yup, I know. But I needed something for py bots

#

So might as well make my own

earnest gulch
#

I had to transfer ownership of a server for privacy and safety reasons, and would like to remove my prior review on that server for the same reasons. however i noticed that there is not option to delete a review. i saw in the help forum that they mention that the discord mods has assisted them with deleting reviews from a troll. can a mod help me with this?

#

please ping me in any replies! 😊

stoic socket
buoyant crown
#

SITE IS DOWN

#

OK

#

NoOne Is Here . )🙂

autumn pelican
#

bruh site dead again?

idle forge
#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

soft copper
buoyant crown
#

the site is down al and all sleep :)

#

😔

cerulean ember
unique sky
#

no wonder it isn't working

cerulean ember
#

Working for me

unique sky
#

for me, it continuous loads but timeouts, everything else works, so def not net issue

earnest gulch
# cerulean ember Working for me

Hi! someone in the channel said to dm a moderator about this, but I don’t want to violate anyone’s dm boundaries!

I had to transfer ownership of a server for privacy and safety reasons, and would like to remove my prior review on that server for the same reasons. however i noticed that there is not option to delete a review. i saw in the help forum that they mention that the discord mods has assisted them with deleting reviews from a troll. can you help me with this?

Please ping if you reply!

cerulean ember
#

It’s slow ye

cerulean ember
buoyant crown
#

page not respond

cerulean ember
#

Can you try from different browser?

buoyant crown
#

iam, try google and brave

cerulean ember
#

It really works fine for me and just voted too

buoyant crown
cerulean ember
#

Weird

cerulean ember
buoyant crown
#

The site is still real Down

cerulean ember
#

Did you reject that?

buoyant crown
#

no i click accpet

#

you can cheack in pc

#

not use phone

#

you will see its not work

cerulean ember
#

Can show whole ss of erro

#

Error*

#

What its saying

buoyant crown
#

this and this

cerulean ember
#

Thanks for reporting i reported this issue to our devs i hope it will be fixed soon

quaint remnant
quaint remnant
buoyant crown
cerulean ember
#

Everyday? I don’t think so

buoyant crown
#

Yes the site every day Down

cerulean ember
#

I didn’t saw any report from past 2 weeks you are completely mistaken or seems issue from your side. Also I already told you that i have let devs know so be patient.

icy heron
#

Hi, I can't login to the site.

long ferry
#

What exactly are you seeing when trying to?

hardy lion
#

Is the vote rewards issue for servers still not fixed?

long ferry
#

Correct, still no ETA

gleaming sky
#

can i get an estimate time that when my bot will get verified on top.gg? bot id - 1024365860246278244

sturdy swan
#

No you cannot

#

All you can know is that it will get reviewed within 1-2 weeks after you've submitted it

sturdy swan
#

auctions dosent work

lethal bolt
sturdy swan
#

How much $ i need to use auctions ?

lethal bolt
wild stoneBOT
#
Top.gg Auctions
Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Winners. This stage runs from <t:1682362800:F> (<t:1682362800:R>) to <t:1682449200:F> (<t:1682449200:R>), allowing winners to pay for their ads that will start to go live at <t:1682449200:F> (<t:1682449200:R>).

During this stage, users are unable to bid for next auctions.
Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1682449200:F> (<t:1682449200:R>)

Next Auctions Ending: <t:1682967600:F> (<t:1682967600:R>)
lethal bolt
#

And also

wild stoneBOT
#

topgg How does the Auctions bid limit work? How do I increase my bid limit?

Read more in our Auctions Bid Limit support article.

sturdy swan
#

ok so i have to wait 19 utc

lethal bolt
wispy valley
#

None

sturdy swan
supple mica
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

sturdy swan
supple mica
true bluff
#

is my bot selected

#

i joined today

desert plover
#

If you applied in our site it takes 1-2 weeks to be approved and you will be notified on #logs if your bot is approved and if you bot is declined you can see by the reason on #mod-logs

gusty sleet
#

Hey, I cant set a Bidding CPM? Hmm

sturdy swan
#

#auctions-support

nimble phoenix
#

He's using topgg for bad intentions. He always makes the bot offline. It's just online at the time of verification on topgg.
@pliant mauve

long ferry
#

Having your bot offline is not something we disallow

fringe relic
#

me as an example

long ferry
#

Neither is purely having your bot offline

nimble phoenix
#

Its 24/7 offline

long ferry
long ferry
fringe relic
#

i'm trying to get a new vps so i can get it back up and running

nimble phoenix
#

Hell?

long ferry
#

Like 60-70% of bots are offline

nimble phoenix
#

So what's the use of having on topgg

#

Heh

long ferry
#

Having your bot be discovered for use

fringe relic
#

topgg is meant for bots being listed

#

^

long ferry
#

Offline bots are still fine, not every bot is offline

midnight chasm
#

hello, when I vote my votes are not taken into account (the webhook that says who to vote does not put me) and this on all bots

long ferry
#

Should work

#

Are you using extensions that interfere with voting etc

midnight chasm
#

such as?

long ferry
#

Adblockers maybe

midnight chasm
#

I disabled it

#

but nothing changes

sturdy swan
#

when my bot will be verify

#

??

#

When it's its turn in the queue

#

Which takes around 8 days

#

ok

quick ledge
#

whenever I vote for a server for rewards it's not working , I vote but nothing happens

long ferry
#

unrelated to top.gg, ensure the server has vote rewards set

#

role vote rewards are not working at the moment

scenic niche
#

I'm having trouble editing my top.gg page, it wont let me save the new info.

I've done a little rebranding so, I need to update the Prefix and update a little css that broke since I last looked at the page.

#

it doesn't tell me if there's any issues or things it doesn't like either

river sedge
#

Hellp Top.gg, I'd like to Delete a Bot from my Top.gg's Profile, The Bot has been Abandoned by me like a full year ago and I no longer want it, Please help me Deleting it

Bot Name: ByOfficialBoat

long ferry
#

sure, you should be able to delete the bot using the delete button on your bot page

river sedge
river sedge
long ferry
#

go back to the team and refresh

#

they should be invited

gloomy shell
#

Make sure you're using the Top.gg ID and not Discord ID

finite frigate
#

hmm, my bot is currently in 40 servers, yet it shows none on the top.gg page.. Does this get updated monthly or somethin like that?

grand prism
#

No, you need to submit it yourself with topgg api

smoky reef
#

How to change image of server?

finite frigate
#

ohk.. would like some details ;-;

grand prism
#

In pinned you have links to everything you will need

finite frigate
#

Ohh ohk, tysm

latent crown
#

how can I show the number of servers like here?

grand prism
#

Just read messages above

latent crown
#

What for? where is

fringe relic
long ferry
#

-servercount @latent crown @finite frigate

wild stoneBOT
#

@latent crown @finite frigate

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

latent crown
#

okay

finite frigate
#

tysm!

hushed stirrup
#

how do i advertise my server i won an auction but its advertising a product that leads to my server not the server itself

#

its really annoying that i cant directly advertise my server

sturdy swan
#

#auctions-support

robust sparrow
#

I think this is a bug

long ferry
#

Yeah that's broken atm

cunning meadow
#

can someone tell me who all can redeem top.gg credits of a server/bot?

#

I mean the vote credits

vital mirage
#

good evening I would like to report the presence of pedophile tags

stoic socket
vital mirage
#

oki

dire socket
#

how to delete bot and team

#

i mean how can i delete the bot in the teamd and the team also

warm parcel
#

it doesn't register my vote somehow it says I've voted already but when I refresh the page it says you can vote

long ferry
#

On the bot page, you should be able to press delete

warm parcel
last owl
#

Why can't I see my servers in add your servers to top.gg list even though I refreshed it and also have the ownership?

long ferry
#

Press that refresh servers button, then logout and back in

last owl
#

I did refresh

#

Imma just logout then

#

Thank you, sir/mam!

elfin iron
#

Hwo to join team

floral pagoda
#

-apps

wild stoneBOT
#

topgg Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

topggBotReviewer Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules

topggModerator Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

topggDotRed Please read [this post](#announcements message) for more information to apply!

elfin iron
#

How to get bot developer role

grand prism
#

You must have an approved bot on top.gg

lethal bolt
#

-cacheclear

wild stoneBOT
#

topgg How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
topggDotRed Instructions on Microsoft Edge
topggDotRed Instructions on Google Chrome
topggDotRed Instructions on Mozilla Firefox
topggDotRed Instructions on Safari on iOS or Safari on MacOS
topggDotRed Instructions on Opera
topggDotRed Instructions on Brave

topgg_ico_bulb If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

rocky wagon
#

Guys where can I find my api tkn

#

@lethal bolt

grand prism
#

Do you have an approved bot on the top.gg?

rocky wagon
#

I don’t know if it’s approved Yett

grand prism
#

It's not

#

You need to wait

rocky wagon
#

Omds they need too hurry up. Icll

stoic socket
#

you submitted a week ago

#

it can take 1-2 weeks

past forge
#

Can I ask question? Do you need a help command to get your bot accepted? Its pretty stupid of me to ask but I just want to know if it’s some sort of requirement

lethal bolt
past forge
lethal bolt
#

You are welcome, anytime.
Good luck HGgarouThumbsUp

toxic zephyr
slim zephyr
#

is this just a bug in website or something wrong with my pc. Why i am getting 8 notifications to vote for my bot.

sturdy swan
#

Already known

#

Consider disabling the notifications

opal oak
#

Hey there just a quick question:

My voting role is assigned to a new voters, but top.gg does not withdraw it after 12 hours...

Am I missing something here? 😅

lethal bolt
cerulean ember
#

It give extra one hour so it’s actually 13h, so yea wait till it’s more than 13h or like emir suggested above let us know if it happens again.

opal oak
#

Ah okay, cool! Appreciate your work! sapphHearts
I'll inform you if there's still an issue!

lethal bolt
#

Perfect, have a nice day/evening

steep void
#

hi

#

so i need help with my voting

#

like i keep trying to vote for a bot

#

and it votes

#

but

#

its does not register

#

like i dint get a the reward

#

i can vote again and nothing happens

#

etc

#

soo i need help for this

#

yes

#

but like

floral pagoda
#

Please try to put this into one sentence wawa

steep void
#

oki

#

am sry

#

no

#

it doesnt say tht

floral pagoda
#

Make sure that the bot has the permission to grant roles and is actually at the top of every other role

steep void
#

its for all bots

#

every time i try to vote nothing happens

floral pagoda
#

Oh, thought I read something about the bot LOL

#

Well, try to use a different browser, use a private tab and clear your cache

#

Some browsers are known for having problems

steep void
#

am on google

lethal bolt
#

-cacheclear

wild stoneBOT
#

topgg How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
topggDotRed Instructions on Microsoft Edge
topggDotRed Instructions on Google Chrome
topggDotRed Instructions on Mozilla Firefox
topggDotRed Instructions on Safari on iOS or Safari on MacOS
topggDotRed Instructions on Opera
topggDotRed Instructions on Brave

topgg_ico_bulb If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

steep void
#

-cacheclear

#

welp

#

i hv already deleted my top.gg account and made another one

long ferry
#

Using the same account or are you using an entirely different discord account

steep void
#

the same account

#
  • i tried the cahceclear and it dint work
long ferry
steep void
#

yes

long ferry
#

Or how long ago

steep void
#

like maybe 3 4 mins ago

long ferry
#

And you can still login normally? Did you delete it through profile -> settings -> delete?

steep void
#

yes

long ferry
#

Weird, usually it should not allow you to use top.gg for the next 7 days

#

I'm taking a fair guess that's causing that

steep void
#

i deleted it waaaaaaaaaay before

#

like prb 3 weeks ago

#

and made my account like 5 days ago

#

all i wanna do is get some money on epic rpg topggPensive

#

so much to vote

long ferry
#

To like still understand correctly

You went to top.gg under your profile settings, pressed delete, tried logging into the same account again, and nothing happened?

steep void
#

wait

long ferry
#

Like, you still got logged in?

steep void
#

wait wait

#

lemme explain my last 10 mins

#

i came to top . gg

#

cleared my cache and then tried to vote

#

and it dint vote

#

tht wht happend

long ferry
#

Why are you referring to deleting your account on top.gg then

#

I'm confused

steep void
#

no

#

wiat

#

shall i delete my account

long ferry
#

No

steep void
#

oki

long ferry
#

Well up to you, but that probably wont fix that issue

steep void
#

ok

long ferry
#

Welp, then just try voting again later

steep void
#

welp

#

i hv been trying for the past 2 months now

#

out of nowhere i just go and try to vote

long ferry
#

Are you using vpns or maybe browsers that are causing issues? Such as Brave or opera?

steep void
#

no

#

wait

#

can someone log in to my top.gg account

#

ok

#

tht makes sense

#

the prob is tht from all the people i know

#

they can vote

#

but i cant

long ferry
#

What browser are you using

steep void
#

google chrome

#

sry for late reply

#

i was doin some work

lethal bolt
steep void
#

welp

#

i dont really hv opera

lethal bolt
#

Well can you try with it?

steep void
#

with wht?

lethal bolt
#

That won’t take long

steep void
#

opera download?

lethal bolt
#

Opera,download it then try with it

#

Yes

steep void
#
  • i hv already tried it before
#

and

#

dint work

long ferry
#

could you describe again what you're seeing when trying to vote?

steep void
#

i think

#

wait

#

should i send screen shot

#

its bassicaly

#

the normal screen after you vote

long ferry
#

What normal screen

#

so like "thanks for voting"?

steep void
#

here

long ferry
#

and it just allows you to vote again?

steep void
#

yes

lethal bolt
#

And they’re not counting am I right?

steep void
#

look

steep void
#

it feels tht am giving top.gg free money by keep seeing the ads at the vote place

long ferry
#

I might suggest trying to disable all extensions you're using

steep void
#
  • i hope they realise tht ad blockers exist
#

ok

#

lemme try tht

#

cuz i hv tried disabling ad blocker

#

and it dint work

long ferry
#

fair enough

#

cant help you as of now then

supple mica
#

If you come back in an hour or so you can vote

steep void
#

no

#

but the thing is

#

its done

#

i havent voted in the past 1 MONTH

#

i think the 12 hour cooldown is done

supple mica
#

Then it sounds like you were temporarily cloudflare banned for doing too many actions

#

Still try back in an hour

steep void
#

oki

#

i will try tmr

#

if it works then yay

#

if it dont then 😦

sturdy swan
#

how do i make my server marked as nsfw?

opaque tapir
#

How can I mark a bot a depreciated?

stoic socket
#

either post an announcement stating its depreciated, put in the description, or remove the bot from the site

opaque tapir
stoic socket
#

that was done manually by Top.gg

opaque tapir
#

Oh right

cobalt sleet
opaque tapir
shut terrace
#

Hey is there any way to remove a bot from a team and get it back under my name as creator?

#

back to this:

stoic socket
#

It’s not possible

shut terrace
#

oh alright

sturdy swan
queen dagger
#

how to delete a bot from top.gg when it is already in progress (not published yet)

zinc oracle
#

You can delete it by viewing the bots page and clicking 'delete'.

orchid breach
#

hello, a server was listed on top.gg a while ago, and it's like not getting updated

#

any way to fix that?

#

rn the servers at

sturdy swan
#

"Refresh Data" > "Edit" > "Save"

orchid breach
#

oh alright, will try that thx

lethal bolt
#

-how2report

wild stoneBOT
#

topgg How to report a bot/server

If you find a bot or server is violating the Top.gg guidelines, and would like to report them, please do so using the report button.

From there you can select a reason and add additional information to the report. When submitted, our site moderators will receive the report and open an investigation if deemed necessary.

For more information, refer to this article

glacial shadow
#

Where is the report button?

sturdy swan
violet palm
#

I need mental integrity support

long ferry
#

-wrongserver

wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

sturdy swan
#

how do i make my server marked as nsfw?

supple mica
#

That's a moderator action

warm egret
lethal bolt
arctic cobalt
#

Hello, it's getting stuck at step 3 again and again what to do

supple mica
#

Use another browser instead of Brave

#

such as safari or chrome

arctic cobalt
#

Ok

steep void
#

yo

#

its me again

#

ye opera dint work

sturdy swan
#

Use another browser instead of Opera

#

such as safari or chrome

primal raven
#

Sorry, if this is in the wrong channel!

stark viper
#

How to add the server

lethal bolt
wild stoneBOT
#

@stark viper

topgg Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

topggDotRed Click here to follow our guide!

zinc oracle
golden laurel
#

What would my bot reviewer do, if my (main) feature of my bot needs a review from me before continuing the bot test?

#

Like a manual review

misty whale
#

If I submit the bot after the bot got verified and becs of that can I get higher chance of getting approved?

fringe relic
grand prism
#

Top.gg has nothing to do with discord. They have their guidelines and discord has theirs

misty whale
#

oh ok

#

TY

#

what if my bot have the same everything like a another bot on top.gg (2 bots to be exact) and the code is not open source?

#

Can that will be approved by the reviewer?

grand prism
#

Read the guidelines to find out

misty whale
#

oh

#

k

misty whale
cerulean ember
marble steeple
#

Hi! I tried verifying my email address on the site, but I dont think its working.

fluid steppe
#

Hello. Can anyone direct me with a link to invite the bot to my server and setup my server

cerulean ember
#

We do not ask for email verification you can login through discord oauth

fluid steppe
#

-addserver

cerulean ember
fluid steppe
marble steeple
cerulean ember
fluid steppe
#

Hmm.

cerulean ember
#

Which bot was that?

fluid steppe
#

My old server was deleted

#

So i don't know

cerulean ember
#

This is the official @small lantern bot which is used for updating your server stats on your server page on site

misty whale
misty whale
cerulean ember
#

Fun category with enough commands should be good. Acc to our guidelines If your bot is clone of another bot you need one extra feature which isn’t there in original bot.

misty whale
cerulean ember
#

Drop me a dm i will reply shortly, currently not in a condition to respond quickly hope you understand

cerulean ember
misty whale
fluid steppe
cerulean ember
#

You can publish your server on site and add bot to your server

#

-addserver

wild stoneBOT
#

topgg Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

topggDotRed Click here to follow our guide!

fluid steppe
#

Doesnt give me a option to choose a server?

Can it not be done from this site topgg?

#

No server shows up

grand prism
#

Refresh servers, log out and log in

#

Common issue

fluid steppe
#

Tried multiple times.

Must be broken for mobile

#

I will try doing it on my pc when i get some time

torn scaffold
#

lol

lethal bolt
long ferry
#

it should work fine on mobile

#

properly log out

fluid steppe
#

Yeah the screen shot i sent....it just shows a blank area

long ferry
#

Try a different browser then

clever ermine
fluid steppe
#

@long ferry i changed my browers from dark theme to light theme and it shows up @clever ermine

grand prism
clever ermine
fluid steppe
#

Keep trying. It eventually worked for me

#

Peace

steep void
lethal bolt
#

But your case is interesting ngl we are working on it

steep void
#

oki

#

i hope the vote gets fixed

#

all the best ig

#

idk wht to say

lethal bolt
marsh cradle
covert latch
#

Hello do we know who owns top.gg, I would like to discuss with the owner regarding deal, let me know how to get in touch

sturdy swan
errant dawn
#

I have listed my old server on website but now i have deleted it ho can j remove it from server listing

floral pagoda
#

You mean you listed the server with an old account?

sturdy swan
#

I have changed the name of my bot but it does not show up on Top.gg. How do I fix this?

#

"Refresh Data" > "Edit" > "Save"

marsh hare
#

hey if i want to change the name of my bot, is there some kind of process i need to go through or will the topgg page just update automatically?

#

oh my bad the last few messages basically answer this

spark wharf
#

Hello I leep getting this error and I don't know why.. Can someone help please

past forge
#

I was trying delete my bot but it keeps saying there an error from my request or something like that, after a few mins of trying I gave up checked the edit section for the bot now it’s saying forbidden 403, but the bot page still exist for some reason

cerulean ember
#

Can’t see any log of deleted

steady kestrel
#

Fix replying to comments on bots. Its been nearly 2 years. If I went this long without fixing a bug this major on my bot I would not hear the end of it. I am tired of having to add each person on discord and message them individually when they ask dumb questions.

How long does it take to fix something so simple? This bug is older than the oldest post in #954488568967995472, get it together y'all.

past forge
next kestrel
#

that should hopefully take you to the edit page

lethal bolt
spark wharf
spark wharf
#

but it's only on my phone

long ferry
#

Use a different browser than operagx or brave

#

Both browsers are known to cause that issue

spark wharf
#

ohw okay thank you

fallen socket
#

music is not working in the voice channels ?

long ferry
#

-wrongserver

wild stoneBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

lofty ridge
#

Hi there

#

Oh

vestal forum
#

@long ferry

lethal bolt
vestal forum
lethal bolt
#

I mean if you face with an error

lethal bolt
#

I'm not getting that error so lets see

#

Lets try clearing your cache

#

-cacheclear

wild stoneBOT
#

topgg How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
topggDotRed Instructions on Microsoft Edge
topggDotRed Instructions on Google Chrome
topggDotRed Instructions on Mozilla Firefox
topggDotRed Instructions on Safari on iOS or Safari on MacOS
topggDotRed Instructions on Opera
topggDotRed Instructions on Brave

topgg_ico_bulb If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

vestal forum
#

I am mobile

#

So how M

lethal bolt
#

There's a way but I'm not sure how it works on android

#

You can google it tho

vestal forum
#

Ohk i did all time let see now

vestal forum
lethal bolt
jaunty mural
#

I have a question

If we give a reward role for voting....

What will happen if they don't vote next time

long ferry
#

They can vote after 12 hours, losing their role after 13, allowing them to re-vote within that hour to keep the role

jaunty mural
#

Ohh ok thank you

spiral aurora
#

test

wild stoneBOT
#

@spiral aurora

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

craggy karma
#

Hi, I updated the profile picture of my Discord bot 4 days ago, and since then, my bot has no profile picture on Top.gg. How can I fix this issue please? monkaHmm

grand prism
#

Click "refresh data", then "edit" and "save"

#

It should update in a few minutes

craggy karma
sacred charm
#

is there a way to switch bot from team to personal account without deleting the bot and reapplying?

sacred charm
sturdy swan
#

You received a warning stating that when wanting to move from individual account to team krSipping

elfin iron
#

bot status4

tall flame
#

Hi, How can I remove my server/bot from the list?

tawdry echo
#

I put a wrong bid on the wrong bot on auctions how do I fix?

lethal bolt
#

There’s a DELETE button

lethal bolt
tawdry echo
outer kindle
#

Hi, Submitted to add my bot to top.gg around three days ago. Need to swap servers / point domain to new server. Just curious as I don't want to waste your time or mine It says it can take up to two weeks to review. Think i have enough time to move servers before review?

long ferry
#

as long as you add that to your bot reviewers note, you should be good

#

unless it takes longer than like, a day

#

then its probably better to take it off queue again

outer kindle
#

Thank you! Will update my reviewer notes now

long ferry
#

thats something for discord to handle and/or to use a discord bot for that

#

we cant really help

full talon
#

Yo, for adding a bot is there documentation on the custom descriptions or does top.gg support markdown? Like what Probot has for example (please ping me once someone responds, thanks)

wild stoneBOT
dreamy abyss
#

You can also use iframes :)

full talon
next mortar
#

So I have to manually ban him one by one

full talon
#

Wait you speaking about markdown or sum else

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Because still very confused

midnight citrus
#

Does anyone know what is going on with the xp-bot?

zinc oracle
#

-wrongserver

wild stoneBOT
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topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

midnight citrus
buoyant crown
#

site is down ..

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@lethal bolt

rotund flume
#

also reporting site down. getting a cloudflare gateway error

river fractal
#

I went to vote for a few things and it gives me an error saying the site is offline.
Giving me ERROR CODE 504

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Looks like he error is fixed. I was able to vote for what I needed to vote for and it seemed to register.

languid pond
#

which makes me angry, it could make me lose 127 daily streaks

cerulean ember
#

We had maintenance #announcements and site seems to be working fine now

jaunty ferry
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Im unable to login into top. Gg

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Help

cerulean ember
jaunty ferry
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Unable to find the login section

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I have checked cookies and all

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Still im not able to login

grand prism
#

Use a normal browser, not the one built into discord

cerulean ember
jaunty ferry
cerulean ember
jaunty ferry
jaunty ferry
grand prism
#

This is still a browser built into discord

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Use one where you can change tabs, edit the address bar, and so on

golden goblet
#

Hi

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I have been trying to vote but the bot logged me out

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And now there is no login button

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Pls help i cant vote

lethal bolt
golden goblet
#

After i authorised it did a security check for my connection then it took me to homepage but i was still not logged in

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I have been trying for quite a while now but it doesn't seem to work

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(i also tried different browsers)

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I already lost 1 weekend vote out of four 😦

lethal bolt
golden goblet
#

I a out of station so probably won't get hold of a pc for a few days

lethal bolt
golden goblet
#

Yeah sure

long ferry
#

I'd suggest instead of clicking a link on discord, copy that link and go to your browser directly

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See if that works

golden goblet
#

It worked

dusty finch
#

@carmine belfry

steep void
#

guys

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plaese help

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i still cant

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vote

lethal bolt
chrome dock
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ever since the captcha was updated on the website my votes stopped getting registered on the site. been like this for a couple weeks now.

I do the captcha, it tells me I voted but when I check the bot it still tells me a vote is available, also when I refresh the web page It lets me vote despite the voting not actually doing anything.

cerulean ember
hidden arch
#

just wondering if someone could help me quick

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i'm trying to add my server to top.gg but i don't see an option for it?

cerulean ember
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Don’t worry

sturdy swan
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thanks