#support
1 messages · Page 42 of 1
ohh
what if i change invite link?
oh someone already reported it lol
Yes site is down, just wait for an engineer to fix it 👍
Easier than pinging a mod since it’s out of their control
see above
They should add messages on discord that would hang under the name of the channel like on YouTube or Twitch. This is probably the only way that people will read them immediately after entering the channel
cant under stand you
we're aware of the site issues
They know the website is down, more messages about it not working won't make it magically work
@sturdy swan @buoyant crown should work again, can you both try it again
seems to work fine on my end
was able to vote for a bot just fine
perhaps try restarting your browser
oh my fault
it was working for me then stopped working again
Aware
I keep getting 504
but only came on to test my api webhook lol so decided to use postman lmao
Means gateway times out
I try to explain this to him but he tells me it works but it doesn't
Oh I know lol the new error code is 500 lol which is internal server error which means there is a problem
Unable to load pages to vote for bots. Is the site down? Asking as above it says it was fixed but I’m still seeing issues.
+1
I cant vote I will lost vote streaks :(
dont be too sad the devs at topgg are working hard to fix the issue
The problem is that the last period is the worst period for the site every day
DOWN
huh
we wait staff to fix site down
its normal sites end up breaking especially when there's a lot of stuff happening all the time
guys some weeks ago i changed my bot's pfp, but the pfp did not changed on the top.gg page, is there something i can do?
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
thanks, but nothing has changed, should I wait?
Have you pressed refresh data, then edit and save?
Invalid link
Hi there! My Server is currently Locked on the top.gg website, what do I have to do to fix this?
I was hoping there was a ticket option so I could discuss what exactly the issue was so I could fix it 
can you give me the server id?
np
Hi, I am a bot developer and I submitted my bot to top.gg review about ~3 weeks ago. I just joined the server, and how can I get in touch with the bot reviewers to see if they have any questions on how it works? I may need to walk them through the bot or demo it
your bot was declined a week after u submitted it https://i.needthe.icu/c/162282.png
Slow
yep just found it actually, was looking thru the logs
you can contact clawx69 if you want to dispute
Is there a way to resubmit? I was reading the faq and realized the logs channel has all the bot statuses and reasons
Not sure what "your bot doesn't have any actual features/commands" means, we have slash commands and they work
you can re-add the bot the same way u did at first but have to fix the issues mentioned in the reason
so yes, I'll contact clawx69, the reason isn't exactly clear
please do
I just want to get more context from him on what is meant
@shell inlet thank you for the help
no problem
thanks for letting us know! i've fixed it 
Absolutely, Sorry for the late response it's 981607596811251722
your server was locked by @cyan palm
you can contact them
Okay thank you!
np
🙌
There must be a delete button at your bot’s page
thanks and why is my nickname "z"
Probably your previous nickname was untypeable or hoisting so that’s why.
I changed it back have a nice day/evening 
I'm getting an increased amount of complaints that my members have not received their voter role when voting for my server.
I've checked the setup on the site, nothing I else I can try.
there have been issues with that recently, no ETA unfortunately. you can try using a third party bot such as vote trackers
or implement it by yourself using https://docs.top.gg
Nice
I dont get the vote role when voting in my server
role rewards are currently having issues, theres no eta for a fix right now
Ok ty
Why i cant see my server while trying add it
I can see your server, https://top.gg/servers/1099675431260659764 here, you can see that too. Give site some time for like this situations 
is it against the rules to apply for a bot where you can log in to your Epic Games account and get information about your account and buy something?
every account is encrypted with aes
it is against our guidelines to have users provide either login information such as the password, aswell as providing a user token
Use official oauth features from the services you're using, if said service doesn't support that, there's nothing you can do
you can request the user to provide their username, as that's not considered credentials (in order to for example obtain their inventory or something, if thats publicly accessible)
ok thank you
No official bot from Top.gg provides such feature, reach out to the corresponding bot support
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Yes thats fine
I can't delete my Team I have even tried to change the name and picture but it won't let me.
are you referring to https://top.gg/team/435087255574646784
yes
might suggest trying it again later then, perhaps contacting support@top.gg to have it manually deleted
just paste in your discord user id
Hi. My members vote the server and weren't recieving the voted role.
This is a known problem, no ETA for a fix though
Looks like the team is gone now
Ok that's good to hear thank you for your help!
Well I wrote a request to Top.gg how do I now close it?
Let me check
nsfw bots are allowed, as long as its limited to nsfw channels, right?
and as long as its features are not listed/mentioned on the description and the avatar and name are sfw
say i want to make a bot that lets people meet other people, like tinder, would that have to be considered nsfw
if that doesn't mention anything about nsfw, yes thats fine
also not directed towards underage people iirc
i wont direct it, but do i have to limit their usage
like restrict it to nsfw channels only
so only 18+ account users can use it
thats up to you yes, not a requirement per our guidelines if the content returned is sfw
alright wonderful, thank you
Hi. My members vote the server and weren't recieving the voted role.
currently known issue, no eta for
._.
-upto
When will my bot be reviewed?
Currently our average bot reviewal time is around one week or more.
Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
-notified
Bot Review Notifications
If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
theres no direct way to check the status
hi aueito
Hi Staff, could you please remove all announcements from 985196772454449182? Im asking you because nothing happens when I try to delete them, even after changing the browser it doesn't work either 😦
and if possible, I would also ask you to check what happened that I can't do it 
is there an eta for the role distributions to be fixed yet for the bot?
please ping me when someone responds
Unfortunately not
Sadly, there is no ETA. But we will post an announcement once we solve the issue. 
thank you
We don't moderate drama happening from other servers, feel free to block them
possibly bring it up with discord too if they're actively harassing you
How is this possible?
which bot/server
I had addet the bot today again after a long time
Is there a way to remove all reviews or show everything again?
nope, try checking back later maybe
okay
i dont get why non server owners cant edit top gg
this is so annoying
like u cant even confirm shit
this is only for submitting the server
they should then be able to edit the server page itself
should usually be instant
i checked my servers
and it says nth
even tho i have admin perms
nth?
nothing oh
as I've mentioned, the servers can initially only be added as the owner of the server, the user with the ownership
after that, changes can then be made as an admin
it is added
whats the server id?
are you able to access https://top.gg/servers/1086833635103080529/edit
then the "add your server" page is displaying that incorrectly
and does https://top.gg/servers/1086833635103080529 show you an edit button to use?
Hi, is there something wrong with the site or the bot??
because I have noticed that the bot stop giving roles for people who vote for the server.
currently a known issue, theres no eta
The captcha is controlled by hcaptcha
Top.gg doesn’t choose which type of captcha you get
Just do what it says to do and you’ll be able to vote
No, I can’t get on mobile
You should be able to click it’s nose by just tapping it
Who is the owner of this server?
It’s a holder account which doesn’t get checked
@ancient needle
If you need help, DM a moderator
Okay
heya! For some reason TopGG isnt giving members the role when they vote (I have it enabled) How do I go about fixing this?
Currently known issue, there's no ETA for a fix
how can i get YOUR_TOPGG_API_KEY_HERE
i want api-ley
bot page -> webhooks
and ?
you'll see the button to reveal your token
that's it ?
Yes
Someone know why the logo isn’t loading or if I can set it manually? It’s been like this for a few days now
Click "refresh data", then "edit" and "save"
The "edit" and "save" step is very important
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
@grand prism where is that?
On your bot's home page
Site down
Site up
ah
what bout server
its not up to date
we at almost 12k members
it says 2k
liar
lol
As for the server, just edit and save
uhhh
It should update as long as the bot is on the server
Unfortunately no, you have to wait for a moderator because I have absolutely no idea what could be the reason
damn
rules dont state I cant ping mods so Imma ping mod ig
@cerulean ember 🙂
help pwease
it is
and has admin perms
Hm weird can you please kick and re invite bot? 
already did a couple of mintes ago lol
nvm I rereinvited now the link works
but the server pfp stilld
doesnt show up
basically all the data
doesnt reload
Logout and login also it might take some time to refresh
By all data you mean?
name, membercount etc
I did
didnt do anything
NEEEEEEEEEVERMIND
Send me your topgg url
it just did

bonkes
now
it seems to work
lemme check
The last time you edited it was 10 days ago apparently
😭
If it's not coming up, I've a feeling you might be cloudflare rate limited
Hence why it wasnt working before
But icons and stuff is loading fine right now, so I think you're all good to go anyways? 👀
I've updated your invite URL and server icon now with an edit.
oui 
bonkers
is there like
a filter
where u can
filter out for partnered server?
that are on top gg
There actually isn't right now, but if its' something you want to see feel free to throw it up on https://feedback.top.gg/ 
rip
do you know a couple of partnered servers on topgg?
Uh, not off the top of my head. But perhaps if you go to the top Discord servers you might find some.
I know Roblox is verified, not sure about partnered.
hi, im probably quite late but i believe my bot has been declined by mistake. Smiley has never in any of its version had a /announce command. also, the bot does not require the Manage Server permission. what should i do now? should i try and re-apply?
DM the reviewer and ask for clarification(s)
will do, thanks!
What is @small lantern?
@small lantern is the bot that does our complicated work 
Click on the delete button
where

Hey, bro i am the owner of hydrogen bot where some haters are trying to defame us as they say we are skid i can show you full proof that my bot is not skid and please don't believe on any rumours until you confirm them.
Thankyou.
@long ferry and our bot has also been listed on topgg once but we had to delete it as it was not getting verified on discord
And now our bot is verified so it has no chance to be a skid bot
And i can also provide you with proof that these people hate my bot and were trying to rate limit it from three days. @long ferry
Stop spamming pings again and again please, he will reply as soon as he sees
Ok bro i am not trying to spam but due to some hate my bot is held and it's not getting verified so it's obvious that I will have to clear it from my side @lethal bolt
Is there anything we can help you with on our server and site?
Could you check or remove the note on my bot as I am waiting from two weeks bruh and my bot still is not verified
And i affirm you with solid proofs that my bot is not a copy/skid bot
@lethal bolt
I can see your messages you don’t need to ping me again and again

Ok buddy, like it's my habit to ping but still I won't repeat it
I'd of my bot:- 1082737630929768520
I saw, but there’s nothing I can help you with. You should DM the moderator who handled it. I guess it’s Aurel
Bro but he is not online ...
Give them 24 hours to reply
If no response, bump it
If still no response ask another moderator
Sorry there’s no ETA for now
Once we fix it we’ll let you know at #site-status or #announcements
damn, been off for a while :(
Youre right 😩
hoping for it soon.😭
-how2search
To find a bot that you need, please try searching for it on our website.
You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.
If you still haven't found a bot that suits your needs, then try searching on Google for it.
how do i get it to assign upon successful top.gg vote tho?
Ask in the support server of the bot you've chosen
alr thx
🍞
Where are you looking to add the webhooks ?
on top.gg website
causse i found a bot
which can do it
but i already have a webhook added?
I have webhook added already to avoid extra xp wwhen they vote
so i can't add more than 1?
Just wondering if there is something wrong with the website or the bot? As its not assigning my members a role when they vote. (everything looks in place)
known issue, no eta
use a bot called vote tracker and add webhook via top gg
@shell inlet can you please unban him 1081461137343774820
who is that
my one friend plz unban him
-appeal
@sturdy swan
If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).
Here's more resources to read through regarding appeals: Ban Appeals
Mfw looks like ban evasion
fr tho the status look same too
kinda sus too cannot confirm though
Coincidence
1076230407105822750 dm ads 
-ban 1076230407105822750 DM ads
Mvahidi#1746 was successfully banned.
i have a little issue, the preview button won't work for me, it redirects me to the preview page but it doesn't seem like anything changed
Random question, been working with APIs and I was wondering what happens when a bot dev pushed false stats?
i mean it's impossible to stop it, and people can put 1M+ servers, not a very good system tbh
what is problem... -_-
When will getting roles be fixed after voting?
Its been broken like all of april
Whys it not fixed already
Hello,
I want to switch the profile of my bot in my account, which I can't log in because of 2ad, over my current account.
I’m just clicking test and it’s taking an entire minute to get to my express server
Because there's no ETA, consider either making your own solution through webhooks or use a third party tool
Try a different browser
We reach out to users that do so and hint them towards it, since wrongly posting the servercount with the intent of boosting statistics is not fine
Occasionally issues with posting may happen on the bot devs side
Ok but its been a problem since the beginning of april..you guys didnt even announce about it
Anywhere
Correct, but it has been mentioned that it is an issue that is actively occurring several times here, once again if you're dependant on the reward roles feature, consider switching over to either making your own solution or using third party bots that provide the same feature
Have any suggestions on one of these bots?
Is that normal?
Or do I need to ask in #topgg-api
To find a bot that you need, please try searching for it on our website.
You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.
If you still haven't found a bot that suits your needs, then try searching on Google for it.
From when I used webhooks before, dont think so
Hmm. Weird…
I’m so confused. I tested it on another server and it still takes a decent minute or two. I’m using express with a reverse proxy through my website
Hmm, because I was interested in making a 3rd party pyip module to post to numerous bot lists
Bit still, how do you look at every bot's server count and determine if it's false haha
Theres a new bot every minute
True, but still, kinda hard to keep monitoring those bot constantly. Just got curious
Yup, I know. But I needed something for py bots
So might as well make my own
I had to transfer ownership of a server for privacy and safety reasons, and would like to remove my prior review on that server for the same reasons. however i noticed that there is not option to delete a review. i saw in the help forum that they mention that the discord mods has assisted them with deleting reviews from a troll. can a mod help me with this?
please ping me in any replies! 😊
DM an online moderator and they can help
bruh site dead again?
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
😔
Can you try again? Seems fine to me
no wonder it isn't working
Working for me
for me, it continuous loads but timeouts, everything else works, so def not net issue
Hi! someone in the channel said to dm a moderator about this, but I don’t want to violate anyone’s dm boundaries!
I had to transfer ownership of a server for privacy and safety reasons, and would like to remove my prior review on that server for the same reasons. however i noticed that there is not option to delete a review. i saw in the help forum that they mention that the discord mods has assisted them with deleting reviews from a troll. can you help me with this?
Please ping if you reply!
It’s slow ye
For sure, dm me with review ss you want to get removed from with server page link
Can you try from different browser?
iam, try google and brave
Weird
Dmed! 🙏🏻 thanks!
Will check in some time thanks
Did you reject that?
no i click accpet
you can cheack in pc
not use phone
you will see its not work
Thanks for reporting i reported this issue to our devs i hope it will be fixed soon
?
hello i need reporet the site is down
^^
Will they be late because every day this problem comes and the site is down
Everyday? I don’t think so
Yes the site every day Down
I didn’t saw any report from past 2 weeks you are completely mistaken or seems issue from your side. Also I already told you that i have let devs know so be patient.
Okay SuniL thanx iam waiting
Hi, I can't login to the site.
What exactly are you seeing when trying to?
Is the vote rewards issue for servers still not fixed?
Correct, still no ETA
can i get an estimate time that when my bot will get verified on top.gg? bot id - 1024365860246278244
No you cannot
All you can know is that it will get reviewed within 1-2 weeks after you've submitted it
auctions dosent work
What kind of issues are you facing?
How much $ i need to use auctions ?
-auctions
We’re currently in the stage of Auctions Winners. This stage runs from <t:1682362800:F> (<t:1682362800:R>) to <t:1682449200:F> (<t:1682449200:R>), allowing winners to pay for their ads that will start to go live at <t:1682449200:F> (<t:1682449200:R>).
During this stage, users are unable to bid for next auctions.
Next Ads Go Live / Next Auctions Starting: <t:1682449200:F> (<t:1682449200:R>)
Next Auctions Ending: <t:1682967600:F> (<t:1682967600:R>)
And also
How does the Auctions bid limit work? How do I increase my bid limit?
Read more in our Auctions Bid Limit support article.
ok so i have to wait 19 utc

None
Hm Hm Haters The Owner Of Avon Bot Has Reported To Them With The ScreenShots Of The Src :))
-support
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
You Cant Cheat Us By Skidding Our Bot Code Top.gg Dont Support Skidders
Hey, I cant set a Bidding CPM? 
#auctions-support
He's using topgg for bad intentions. He always makes the bot offline. It's just online at the time of verification on topgg.
@pliant mauve
Having your bot offline is not something we disallow
me as an example
Neither is purely having your bot offline
Its 24/7 offline
Same
Still not against our guidelines
i'm trying to get a new vps so i can get it back up and running
Hell?
Like 60-70% of bots are offline
Having your bot be discovered for use
Offline bots are still fine, not every bot is offline
hello, when I vote my votes are not taken into account (the webhook that says who to vote does not put me) and this on all bots
known issue
such as?
Adblockers maybe
when my bot will be 
??
When it's its turn in the queue
Which takes around 8 days
ok
whenever I vote for a server for rewards it's not working , I vote but nothing happens
unrelated to top.gg, ensure the server has vote rewards set
role vote rewards are not working at the moment
I'm having trouble editing my top.gg page, it wont let me save the new info.
I've done a little rebranding so, I need to update the Prefix and update a little css that broke since I last looked at the page.
it doesn't tell me if there's any issues or things it doesn't like either
sure, you should be able to delete the bot using the delete button on your bot page
Thanks alot
🤔?
hmm, my bot is currently in 40 servers, yet it shows none on the top.gg page.. Does this get updated monthly or somethin like that?
No, you need to submit it yourself with topgg api
How to change image of server?
?
ohk.. would like some details ;-;
Ohh ohk, tysm
how can I show the number of servers like here?
Just read messages above
What for? where is
#topgg-api @latent crown
-servercount @latent crown @finite frigate
@latent crown @finite frigate
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
okay
tysm!
how do i advertise my server i won an auction but its advertising a product that leads to my server not the server itself
its really annoying that i cant directly advertise my server
#auctions-support
I think this is a bug
Yeah that's broken atm
can someone tell me who all can redeem top.gg credits of a server/bot?
I mean the vote credits
good evening I would like to report the presence of pedophile tags
you are best reporting it via https://support.top.gg so the right people see it as soon as they can 
oki
how to delete bot and team
i mean how can i delete the bot in the teamd and the team also
it doesn't register my vote somehow it says I've voted already but when I refresh the page it says you can vote
On the bot page, you should be able to press delete
Try a different browser
will do, thank you
Why can't I see my servers in add your servers to top.gg list even though I refreshed it and also have the ownership?
Press that refresh servers button, then logout and back in
Hwo to join team
-apps
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information to apply!
How to get bot developer role
-cacheclear
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
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If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.
I don’t know if it’s approved Yett
Omds they need too hurry up. Icll
Can I ask question? Do you need a help command to get your bot accepted? Its pretty stupid of me to ask but I just want to know if it’s some sort of requirement
If your bot uses / commands you don't need any. Otherwise yea you need to add help command. 
Thank you for answering my question I appreciate it!
You are welcome, anytime.
Good luck 
Although you could add one to help the users of your bot 
is this just a bug in website or something wrong with my pc. Why i am getting 8 notifications to vote for my bot.
Hey there just a quick question:
My voting role is assigned to a new voters, but top.gg does not withdraw it after 12 hours...
Am I missing something here? 😅
We just fixed the issue, can you check it tomorrow? If the issue still occurs then reach us again. Thank you for your time 
It give extra one hour so it’s actually 13h, so yea wait till it’s more than 13h or like emir suggested above let us know if it happens again.
Ah okay, cool! Appreciate your work! 
I'll inform you if there's still an issue!
Perfect, have a nice day/evening
hi
so i need help with my voting
like i keep trying to vote for a bot
and it votes
but
its does not register
like i dint get a the reward
i can vote again and nothing happens
etc
soo i need help for this
yes
but like
Please try to put this into one sentence 
Make sure that the bot has the permission to grant roles and is actually at the top of every other role
Oh, thought I read something about the bot 
Well, try to use a different browser, use a private tab and clear your cache
Some browsers are known for having problems
am on google
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave
If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.
Using the same account or are you using an entirely different discord account
And you did that just now-ish?
yes
Or how long ago
like maybe 3 4 mins ago
And you can still login normally? Did you delete it through profile -> settings -> delete?
yes
Weird, usually it should not allow you to use top.gg for the next 7 days
I'm taking a fair guess that's causing that
i deleted it waaaaaaaaaay before
like prb 3 weeks ago
and made my account like 5 days ago
all i wanna do is get some money on epic rpg 
so much to vote
To like still understand correctly
You went to top.gg under your profile settings, pressed delete, tried logging into the same account again, and nothing happened?
wait
Like, you still got logged in?
wait wait
lemme explain my last 10 mins
i came to top . gg
cleared my cache and then tried to vote
and it dint vote
tht wht happend
No
oki
Well up to you, but that probably wont fix that issue
ok
Welp, then just try voting again later
welp
i hv been trying for the past 2 months now
out of nowhere i just go and try to vote
Are you using vpns or maybe browsers that are causing issues? Such as Brave or opera?
no
wait
can someone log in to my top.gg account
ok
tht makes sense
the prob is tht from all the people i know
they can vote
but i cant
What browser are you using
Can you try it with opera then?
Well can you try with it?
with wht?
That won’t take long
opera download?
could you describe again what you're seeing when trying to vote?
i think
wait
should i send screen shot
its bassicaly
the normal screen after you vote
and it just allows you to vote again?
yes
And they’re not counting am I right?
yes
it feels tht am giving top.gg free money by keep seeing the ads at the vote place
I might suggest trying to disable all extensions you're using
- i hope they realise tht ad blockers exist
ok
lemme try tht
cuz i hv tried disabling ad blocker
and it dint work
If you can repeatedly vote, then your 12 hour timer isn't done yet
If you come back in an hour or so you can vote
no
but the thing is
its done
i havent voted in the past 1 MONTH
i think the 12 hour cooldown is done
Then it sounds like you were temporarily cloudflare banned for doing too many actions
Still try back in an hour
how do i make my server marked as nsfw?
How can I mark a bot a depreciated?
not possible
either post an announcement stating its depreciated, put in the description, or remove the bot from the site
Oh right
You can just delete your bot from the site if it's no longer maintained.
I've got a different bot in the approval queue, i'll probably delete in when that gets approved so I don't lose my role
Hey is there any way to remove a bot from a team and get it back under my name as creator?
back to this:
It’s not possible
oh alright
?
You can delete it by viewing the bots page and clicking 'delete'.
hello, a server was listed on top.gg a while ago, and it's like not getting updated
any way to fix that?
rn the servers at
"Refresh Data" > "Edit" > "Save"
oh alright, will try that thx
-how2report
How to report a bot/server
If you find a bot or server is violating the Top.gg guidelines, and would like to report them, please do so using the report button.
From there you can select a reason and add additional information to the report. When submitted, our site moderators will receive the report and open an investigation if deemed necessary.
Where is the report button?
Click on the link at the bottom of the embed as explained 
I need mental integrity support
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
how do i make my server marked as nsfw?
That's a moderator action
please add my bot in top.gg
Your bot is on queue for review. It will take around 1-2 weeks. Please be patient

ok
Hello, it's getting stuck at step 3 again and again what to do
Ok
Sorry, if this is in the wrong channel!
How to add the server
-addserver
@stark viper
Adding Your Server To Top.gg
So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!
Click here to follow our guide!
What would my bot reviewer do, if my (main) feature of my bot needs a review from me before continuing the bot test?
Like a manual review
If I submit the bot after the bot got verified and becs of that can I get higher chance of getting approved?
if i'm not mistaken, whether or not it's verified a bot still goes through the same process as everybody else.
Top.gg has nothing to do with discord. They have their guidelines and discord has theirs
oh ok
TY
what if my bot have the same everything like a another bot on top.gg (2 bots to be exact) and the code is not open source?
Can that will be approved by the reviewer?
Read the guidelines to find out
Its the same but not open source and have some considerable amount of modification
Can you explain “modifications” you did?
Hi! I tried verifying my email address on the site, but I dont think its working.
Hello. Can anyone direct me with a link to invite the bot to my server and setup my server
We do not ask for email verification you can login through discord oauth
Which bot?
-addserver
Should probably ask in #auctions-support
I had the topgg bot on my old server...i would use it to bump my server
ohh okay thank you
@small lantern don’t have any bump feature tho
Hmm.
Which bot was that?
This is the official @small lantern bot which is used for updating your server stats on your server page on site
added a fun category edited all the text make the bot use default windows emoji's and more
and the bot is near to verify 72 servers
Fun category with enough commands should be good. Acc to our guidelines If your bot is clone of another bot you need one extra feature which isn’t there in original bot.
can u dm me I have to ask u something in the dm
Drop me a dm i will reply shortly, currently not in a condition to respond quickly hope you understand
ok

done
Thanks. How do i go about adding my new server to update the profile and get the bot and such?
Adding Your Server To Top.gg
So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!
Click here to follow our guide!
Doesnt give me a option to choose a server?
Can it not be done from this site topgg?
No server shows up
Tried multiple times.
Must be broken for mobile
I will try doing it on my pc when i get some time
lol
Can you let us know if it’s works or not 
Yeah the screen shot i sent....it just shows a blank area
Try a different browser then
Hi, i cant add new servers, https://audiro.discowd.com/opera_WEDX639iiR.png any idea why?
@long ferry i changed my browers from dark theme to light theme and it shows up @clever ermine

nah it still doesnt work
@clever ermine
i did that
no one of the staff members was tellin me to use opera
Told you, you can try opera
But your case is interesting ngl we are working on it

U
Hello do we know who owns top.gg, I would like to discuss with the owner regarding deal, let me know how to get in touch
email that
Click "Refresh Servers", logout and login again
I have listed my old server on website but now i have deleted it ho can j remove it from server listing
You mean you listed the server with an old account?
I have changed the name of my bot but it does not show up on Top.gg. How do I fix this?
"Refresh Data" > "Edit" > "Save"
Worked, thank you
hey if i want to change the name of my bot, is there some kind of process i need to go through or will the topgg page just update automatically?
oh my bad the last few messages basically answer this
Hello I leep getting this error and I don't know why.. Can someone help please
I was trying delete my bot but it keeps saying there an error from my request or something like that, after a few mins of trying I gave up checked the edit section for the bot now it’s saying forbidden 403, but the bot page still exist for some reason
Can’t see any log of deleted
Fix replying to comments on bots. Its been nearly 2 years. If I went this long without fixing a bug this major on my bot I would not hear the end of it. I am tired of having to add each person on discord and message them individually when they ask dumb questions.
How long does it take to fix something so simple? This bug is older than the oldest post in #954488568967995472, get it together y'all.
Hmm that’s strange cause there is no edit option on the bot page, but on the settings option when I tried to edit the bot it always goes to forbidden 403
if you're an admin of the server, suffix /edit at the end of the url and click enter
that should hopefully take you to the edit page
Hey, is the problem still ongoing?
uhhh let me check one second
Yup still ongoing
but it's only on my phone
Use a different browser than operagx or brave
Both browsers are known to cause that issue
ohw okay thank you
music is not working in the voice channels ?
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Is the issue still ongoing?
Yes from past 1-2h now
https://top.gg/login can you try this one then ss here
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
I mean if you face with an error
How to clear browser cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave
If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.
Ohk i did all time let see now
Now it's working ty
No problem, any time 
I have a question
If we give a reward role for voting....
What will happen if they don't vote next time
They can vote after 12 hours, losing their role after 13, allowing them to re-vote within that hour to keep the role
Ohh ok thank you
test
@spiral aurora
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Hi, I updated the profile picture of my Discord bot 4 days ago, and since then, my bot has no profile picture on Top.gg. How can I fix this issue please? 
Great, thank you very much! 
is there a way to switch bot from team to personal account without deleting the bot and reapplying?
There is not

You received a warning stating that when wanting to move from individual account to team 
bot status4
Hi, How can I remove my server/bot from the list?
I put a wrong bid on the wrong bot on auctions how do I fix?
It’s on your bot’s/server’s page
There’s a DELETE button
#auctions-support
oh shit thanks
Hi, Submitted to add my bot to top.gg around three days ago. Need to swap servers / point domain to new server. Just curious as I don't want to waste your time or mine It says it can take up to two weeks to review. Think i have enough time to move servers before review?
as long as you add that to your bot reviewers note, you should be good
unless it takes longer than like, a day
then its probably better to take it off queue again
Thank you! Will update my reviewer notes now
thats something for discord to handle and/or to use a discord bot for that
we cant really help
Yo, for adding a bot is there documentation on the custom descriptions or does top.gg support markdown? Like what Probot has for example (please ping me once someone responds, thanks)
@full talon
You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.
You can also use iframes :)
Perfect! Tysm 😁
So I have to manually ban him one by one
Sorry, wait what I don't understand
Wait you speaking about markdown or sum else
Because still very confused
Does anyone know what is going on with the xp-bot?
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Ok thank you.
also reporting site down. getting a cloudflare gateway error
I went to vote for a few things and it gives me an error saying the site is offline.
Giving me ERROR CODE 504
Looks like he error is fixed. I was able to vote for what I needed to vote for and it seemed to register.
impossible, i had traying for 2 houres to register
which makes me angry, it could make me lose 127 daily streaks
We had maintenance #announcements and site seems to be working fine now
What error it’s showing you?
Unable to find the login section
I have checked cookies and all
Still im not able to login
Use a normal browser, not the one built into discord
Also to login visit https://top.gg/login
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
Now new issue whenever im trying to vote in karuta first it is showing you can vote after ad after ad it is showing you must be login
Try login from here then vote

Trying but Not able to
This is still a browser built into discord
Use one where you can change tabs, edit the address bar, and so on
Hi
I have been trying to vote but the bot logged me out
And now there is no login button
Pls help i cant vote
Hey, here: https://top.gg/login try this 
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
Nope
After i authorised it did a security check for my connection then it took me to homepage but i was still not logged in
I have been trying for quite a while now but it doesn't seem to work
(i also tried different browsers)
I already lost 1 weekend vote out of four 😦
Are you mobile or on pc?
Currently on mobile
I a out of station so probably won't get hold of a pc for a few days
Can you try clearing your mobile browser's cache
Yeah sure
I'd suggest instead of clicking a link on discord, copy that link and go to your browser directly
See if that works
It worked
Ty
@carmine belfry
What is the problem can you tell us more
ever since the captcha was updated on the website my votes stopped getting registered on the site. been like this for a couple weeks now.
I do the captcha, it tells me I voted but when I check the bot it still tells me a vote is available, also when I refresh the web page It lets me vote despite the voting not actually doing anything.
clear cache or Try from different browser
just wondering if someone could help me quick
i'm trying to add my server to top.gg but i don't see an option for it?
thanks

