support

[fickle vale]

Hi - I recently advertised a bot which according to my overview page got 200 clicks. I don’t see any new users from my end though and i cant even find the page for my bot on top.gg. Can I get some support for this? Thanks!

[sturdy swan]

Hey, my server got locked by SuniL, I removed all NSFW sticker, does my server gets unlocked again?

[lethal bolt]

You can DM SuniL about that

[sturdy swan]

Who is SuniL?

[lethal bolt]

@cerulean ember

[cerulean ember]

Sure dm me i will look into it as soon as i get time nw

[lethal bolt]

onionpray

[fervent fractal]

Hello

Why I saw captcha when I am voting

Before I didn't see her

[jaunty ferry]

@shell inlet can i show you live do you have some vc

Error is nothing im unable to go beyond the login page as showing same page again and again

Let me show you the page

First im getting this

Okay understood

[supple mica]

You might just need to leave it for a couple hours before trying again

[jaunty ferry]

Then same page after entering credentials

[jaunty ferry]

Im getting same issue since morning you can check earlier messages

Due to this haven't voted

[fervent fractal]

Hello!

Wtf

Voting for mudae no captcha
Voting for probot have haptcha ?

There is something strange

[supple mica]

You can get captchas for some bots depending on your behaviour in your browser.

We don't control what bots get captcha'd

[fervent fractal]

No bro the same thing

I changed the browser and again

Probot have captcha

Other bots no captcha

You can check

[supple mica]

I'm not too sure what to do with this information, is it impeding your experience on Topgg any bit?

If anything Captchas are a good thing so there's no silly business happening with votes

[fervent fractal]

Yes it hinders my experience, absolutely

When I try to vote from a phone, it shows me a captcha on a bot and on another bot there is no captcha

Why do I have to solve a captcha just to vote?

There is something strange about bots that have a CAPTCHA and other bots that don't

[fervent fractal]

I just want to know the point of view

[supple mica]

I see, I'll note your feedback internally and see why that is.

But just remember, we don't control the captchas (: It's just a spam/abuse protection on the site, there might be a pattern as to why it shows there

[fervent fractal]

My friend, it is strange to vote for a bot that has a CAPTCHA, and to vote for another bot that does not have a CAPTCHA. If possible, talk to the developers to find out the problem.

Thank you

[jaunty ferry]

Anyone here to help

[long ferry]

If that asks you to login again, thats unrelated to top.gg

Reach out to discord

[jaunty ferry]

But the page is of topgg

[supple mica]

But it redirects you to discord.com to login

We don't control that part

[jaunty ferry]

Ok thanks for helping @supple mica

[granite verge]

Why do people who voted for a bot receive this notification? It says that your password can be reset

Immediately after voting

[ivory breach]

0

[jaunty ferry]

When im trying support of discord showing the attached error idk what is happening

[fluid birch]

-notdiscord

[cerulean fulcrum]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[supple mica]

-notdiscord

[cerulean fulcrum]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[granite verge]

Ok

But is it okay?

Hmm..

[long ferry]

Isnt top.gg related yeah

[worldly onyx]

nors botuna oy veriyorum ama yapmak istediğimi yapamıyorum

[jaunty ferry]

Issue is resolved now

[carmine plover]

hey!

I need help asap, can any moderator help me?

[sturdy swan]

ppl are giving me bad reviews bc one told yall to bad review me

[long ferry]

sure

[long ferry]

do you have proof regarding that?

[carmine plover]

When I press "Learn More" button on my advertisment, I get this:

[long ferry]

where is your ad currently running on?

[carmine plover]

Can we talk on dm?

[long ferry]

I can tell you how to resolve that here, just need to know where your ad is right now, which is faster too

[carmine plover]

Do you mean which expression?

[long ferry]

you can otherwise create a ticket in #auctions-tickets and wait for someone who can help technically

[long ferry]

which tag

[carmine plover]

Temporary Voice Channels

its Dynamico

[long ferry]

yeah seems like the url you provided is invalid

[flat wedge]

Hello how can i change nicname in server? 🙂

[carmine plover]

but the url is valid when I copy paste it on browser :x

[long ferry]

the one you provided is

https://discord.com/api/oauth2/authorize?client_id=1076964068117725214&permissions=286346256&scope=bot%2520applications.commands

the correct one would be https://discord.com/api/oauth2/authorize?client_id=1076964068117725214&permissions=286346256&scope=bot applications.commands

[sturdy swan]

they didnt even used my bot they just got mad bc i blacklisted they i got proofs but its on our lang

[carmine plover]

yes exactly, but seems like the links changes from the "Learn more" button

[long ferry]

best is to create a ticket then

[long ferry]

mostly referring to if they told multiple people (such as their own community) to review-bomb you

[sturdy swan]

Exactly can u guys remove these reviews?

Or remove the review button

[long ferry]

Do you have proof of them telling their community to do so?

if yes, feel free to dm me

[flat wedge]

can someone admin can change my nicname drom sfd to Arvys28

Thank you

[sturdy swan]

Ye wait

[median nacelle]

to the person who created this, thank you!!!!
i wasnt able to get the webhooks working but now it works

[sturdy swan]

Every time I try to vote for my server, this pops up. Anyone know why?

[keen basin]

Is it fine if my bot creates invite links when it gets added to a server?

[supple mica]

What's your server ID?

[supple mica]

No this violates our guidelines, please make sure to read them clearly

-guidelines

[cerulean fulcrum]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[sturdy swan]

Oh idk why but it works now sorry

[supple mica]

No worries, happy voting

[earnest wharf]

How do I report a bot that’s on top.gg?

[sturdy swan]

With the report button on the bot's page

[dreamy solstice]

site down

[sturdy swan]

Can I join a server that I know it's name but I'm not invited? My invitation was expired

[dreamy abyss]

You would need to reach out to the person who sent you the invitation :)

There is no way to join without an invite code unless they are listed on a server listing site (like top.gg) or on discord server discovery

[sturdy swan]

It's an app that send the invitation and I can get it once . Idk what to do

[dreamy abyss]

Thanks for reporting. I have notified the engineers

The site is down at the moment. It should be back soon :D

[sturdy swan]

I don't get email for adding my email to account

[sturdy swan]

Can't verify it

[idle forge]

One message removed from a suspended account.

One message removed from a suspended account.

[idle forge]

One message removed from a suspended account.

[floral pagoda]

If it doesn’t resolve itself after some time, we’ll announce something! 😄

[idle forge]

One message removed from a suspended account.

[dreamy abyss]

Just waiting on engineering confirmation :)
No need to ping a lot of folks if it recovers within a few minutes

Checking in with the team again now <3

[tidal thorn]

someone ping me when it works again

[dreamy abyss]

You can go to the channel and roles tab and subscribe to status notifications :)

[sturdy swan]

I get error your email already registered for adding my email to discord account

[stoic socket]

That means your email is already linked to another Discord account. Also, this is not Top.gg related (this is not discord), so #general

[tidal thorn]

already have status notifications, it's just helpful to receive another ping in case I miss the status notification one

[fair hound]

Hmm

[sturdy swan]

#site-status Hmm

[gray oak]

Why is the site down so often? For years there was almost no downtime and now theres downtime at least 5 days out of the week.

Are yall like... moving to a new system? Ddos attacks?

[dreamy abyss]

Its definitely not been down that much 😅
It used to be a lot worse, so its not as bad as before

There is definitely planned work to work on site reliability and stability, but I am not able to give a timeframe on that

[gray oak]

I just want to understand, and thank you.

[wet flower]

is top.gg still dead

[next kestrel]

as per #site-status, yes
keep a watch on it, you'll receive further updates there!

[loud sapphire]

Seems like it's happening every morning

[lethal bolt]

it was a bad coincidence

[vivid meteor]

I’m just more annoyed I still can’t vote on firefox a month later

[tacit idol]

stops being a coincidence if it happens that often

[ornate depot]

Hi

[tidal thorn]

is it still dead?

[tacit idol]

is there an uptime graph of the site anywhere

[loud sapphire]

This is why you don't use cloud flare to host your website

[long ferry]

dunno what cloudflare has to do with that

[loud sapphire]

I haven't had the best experience with them myself

[sturdy swan]

Cloudflare is not a website hosting provider, so it has no effect at all on that

Cloudflare is the last company to blame when it comes to a server issue from Top.gg

[loud sapphire]

Which is happening every fucking morning

[sturdy swan]

And they are very aware, see message above from Johand - no need to start using slurs either.

[cerulean ember]

-support

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[loud sapphire]

OK I'm sorry

[gentle patrol]

I have a question, every time i try voting for a bot, it gives me this message. Is this being taken care of?

[stoic socket]

#site-status

[gentle patrol]

Alright, thank you so much

[minor bane]

thank you for the fix

[grand prism]

Use a normal browser instead of the one built into discord

[lethal bolt]

There should have been a login button next to the profile icon.

Hmm strange

[dreamy abyss]

If you dont see the login button, try going directly to https://top.gg/login and let us know what happens

[abstract narwhal]

Hi, if a friend had his account hacked and has a bot on the web?

[long ferry]

if the bot was deleted on discord, report it for being an unknown application

if not and if the access to the bot is lost, cant do anything

[abstract narwhal]

I mean his discord account was hacked, and I don't know if he can do anything with the bot, for example raid the srvs he is in

And since he is on the top.gg website, he will continue to be invited

[long ferry]

unless it does and we get reports regarding it, cant really do much unless they can prove they own the bot

such as through an eval

[abstract narwhal]

I'm going to see if he still has access to the token so he can get it out of the srvs he's in

[topaz dune]

able #faq that I can not get bots online via discord delopvolement but is that possible if I program them for that?

[long ferry]

You mean, programming a bot to stay online? yes that is the purpose of bot development

[candid otter]

Why is there a prefix box on the add bot page if your bot needs to have slash commands

[long ferry]

Some bots still have prefixed commands

[candid otter]

Yeah, ik but why does bots need slash commands now? That's just ridiculous

[long ferry]

discord thats why

[buoyant crown]

Site is dow

@long ferry

[supple mica]

Loads for me

Everything works for me, down to the voting

[buoyant crown]

And

The vote is down who fix it 😂

[long ferry]

what exactly are you seeing right now

perhaps provide a screenshot of the issue

[buoyant crown]

The site is located every minute and works

[supple mica]

[lucid grove]

I'm getting a 504 when I try to access top to vote?

[boreal quarry]

Good afternoon. If I write a discord bot that can submit NSFW art in ephemeral mode, what do I need to do to get it approved on Top.gg?

[grand prism]

It also depends on what content because if you use some neko api or something similar, you have to be careful because there are underage characters

As for the command itself, it's best to set it to be used only on NSFW channels and mark it as NSFW when registering on discord

You also may not mention NSFW functions/content/commands in any way on your bot's page

That means description, links, bot name and tags and so on

[lucid grove]

The site is still down for me

[boreal quarry]

It turns out that the bot can not be used in private messages with him?

[eager mica]

why is my profile picture on top.gg not showing? is there a way to fix it

[stoic socket]

https://top.gg/logout
Then
https://top.gg/login

[eager mica]

Thanks

[vernal island]

If i was to ask users to upvote and review for a chance to win prizes would that break any terms here

[pliant mauve]

you can incentivise for upvoting but not for reviews

[vernal island]

gotcha

[valid grove]

<@&817055174613794826>
Sorry for the ping
I have submitted my bot application and how will be notified???

That my bot is verified

[sturdy swan]

By a ping in #logs if approved

By a ping in #mod-logs if declined

Eventually a DM from @wild stone if the bot is online

Eventually the <@&265125253443878912> role is given to you if @wild stone is online

[valid grove]

Luca is online ???

[sturdy swan]

And next time you don't need to ping the support team, it's not an urgent matter at all

[sturdy swan]

Sometimes it may go offline

[valid grove]

Ok

Sorry

For the ping

[cobalt sleet]

Luca's uptime has been fixed. It should always DM and assign roles now

[sturdy swan]

Question, is it only me or what that my votes aren't going.. its been some months ig, and every time I vote, it says I've voted but when I do, the bots show I haven't vote yet, when I go back and check, it says I haven't vote yet?? and so yea none of my votes are going, what is going on.

[valid grove]

Ohk thank you

[cobalt sleet]

Could you please try clearing your cache and vote again?

-cacheclear

[cerulean fulcrum]

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

💡 If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

[sturdy swan]

It didn't work ;-;

[cobalt sleet]

what browser are you using?

[sturdy swan]

Chrome

[cobalt sleet]

What device are you voting on?

[sturdy swan]

Laptop

[cobalt sleet]

Windows / MacOS version?

[sturdy swan]

Windows 10

[cobalt sleet]

Thanks I passed your report on to an engineer to look into. We are aware of this issue and are actively working to find a solution. Thank you for your patience

[sturdy swan]

Thank you

[sturdy swan]

i didnt vote in past 12 hours

{"translationId":"errors.invalid-csrf-token","message":"Invalid CSRF Token. Please refresh the page and try again"}

[lethal bolt]

Merhaba, hesabından log out yapıp tekrar log in yapıp deneyebilir misin? sonucu paylaşırsan sevinirim 🦦

[sturdy swan]

merhaba

hala aynı hatayı alıyorum

[lethal bolt]

hangi browser'ı kullanıyorsun

[sturdy swan]

chromium

[lethal bolt]

chrome mu?

[sturdy swan]

evet

[lethal bolt]

normal chrome ile deneyebilir misin?

[sturdy swan]

yine olmadı

[lethal bolt]

enteresan gerçekten biraz incelememe izin ver

[toxic topaz]

Top gg need a permanent fix

A lot of outages in regular basis

[stoic socket]

They know

[toxic topaz]

[twilit onyx]

can't register server on www.top.gg
says "server not published yet"

[long ferry]

press edit

[twilit onyx]

after pressing the save button, everything is reset

why?

[long ferry]

because you have not submitted it before

fill everything out, then press save

[twilit onyx]

thx my friend

[boreal quarry]

<@&817055174613794826>
Can my bot send NSFW art in private messages?

[sturdy swan]

Not Top.gg related https://dis.gd/contact

[strong sigil]

Sorry. Thanks for the link.

[sturdy swan]

https://media.discordapp.net/attachments/714045415707770900/1090862728052228156/image.png

#discord-news message

It should most likely respect that

[long ferry]

tldr no

[spare patio]

If I'm purchasing Premium, will it just for me that the ADs won't appear for voting, or for everyone who'll vote?

[long ferry]

Premium can't be bought right now iirc

The premium purchase only applies to your account though, meaning that these will only apply to you

[spare patio]

So only for me the ADs won't appear?

[long ferry]

Yes

[proper parcel]

ummm question with bot pages, I have edited my bot profile but for some reason it isn't working on top.gg and it just seems to be the default text background

[long ferry]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[proper parcel]

oh thank you

[normal robin]

Hey, how exactly does the "Trending New Servers" part works?
I see it has servers with like only 2 votes.

I added my server to topgg yesterday, and its gotten 60 votes. But hasn't shown up there yet?

[wooden light]

How to fix this

[long ferry]

scroll up, check the fields with the error

[wooden light]

What

[long ferry]

scroll up, the fields with the errors should be marked

[wooden light]

Nothing there

[long ferry]

what have you put into the url field?

[wooden light]

I want to remove that url and auth

[long ferry]

oh yeah it might cause issues when trying that, just replace the url with https://top.gg

[wooden light]

Ty it worked

[lethal bolt]

Sorun uzerinde muhendislerimiz calisiyor, en kisa zamanda cozulecektir. Sabriniz icin tesekkurler

[sturdy swan]

[normal robin]

does anyone know?

[keen basin]

top.gg algorithm is messed up

[torn storm]

I'm getting the error "application is not public" when adding my bot.

I've made sure the switch "public bot" is on.

[torn storm]

Fixed.

I just had to wait.

[paper wagon]

How do I change PFP of the BOT I have added on top.gg

[pliant mauve]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[calm silo]

is it possible to get credits in INR?

[long ferry]

no

[calm silo]

then?

[long ferry]

-credits

[cerulean fulcrum]

Auctions Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

:bulb: You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[calm silo]

so its not for income?

[long ferry]

correct

[calm silo]

okay thanks

[sturdy swan]

kaç güne çözülür

chrome'da sıkıntı var opera gx'de oy verebiliyorum

[long ferry]

can you stop pinging random people please

[solid totem]

is this ok?

[stoic socket]

I would recommend putting / since that is simpler

[solid totem]

thank you elno muks

[dreamy galleon]

why it won't show a list of my servers? when i want to add one

[sturdy swan]

Click refresh servers, logout and login

[dreamy galleon]

it worked thanks

[candid otter]

Lmao

[candid otter]

Well, my bot will have slash commands very soon!!

[acoustic bobcat]

Hi
i lent my phone to my friend, and he wrote this "Creator is a pedophile." in comment under the statboi bot (https://top.gg/bot/1078719904590594068).
I panicked and deleted my top.gg account.
Please if you can, delete this comment.

[sturdy swan]

DM one moderator

[acoustic bobcat]

ok

[candid otter]

That's why you should never give someone your phone

[lethal bolt]

Tam emin değilim, mühendisler ilgileniyorlar şimdilik operadan halledebilir misiniz?

[terse summit]

It says I need to logged in but there isn't any button for me to login..

[candid otter]

reload page if you haven't already

[terse summit]

already did that but still none

[candid otter]

What device are you using?

[terse summit]

Android

mobile

[candid otter]

Oh ok, have you tried closing the app?

[terse summit]

yes

[candid otter]

Ok

[grand prism]

If it is a browser built into discord, just copy the link and paste it normally into the browser

[terse summit]

ok

[sturdy swan]

Hey, in a bot named "mewbot", we are having a problem while voting on top.gg

There was the problem from yesterday where members are not receiving the rewards for voting, while the owner mentioned they did no changes on the code, also there is a person who acctually got the reward for voting in morning, but it's again like that now. So i guess it's something about the website. Can someone confirm me the issue?

[stoic socket]

It is more than likely an issue with the bot itself, since other vote webhooks are working (Mine works, I voted not long ago and it worked)

[sturdy swan]

Umm acctually the main developer said they never changed any code from a long time

If it needs more investigation, it's best to ask the bot developer to come here themself.

[stoic socket]

It's not that the blame is being pushed on them, it's that if there was an issue on Top.gg's end, there would be more people complaining

[sturdy swan]

There's definitely nothing wrong with the webhooks being sent

Not changing code doesn't mean it's necessarily stable either

So if they don't come to eventually show logs etc. you and Top.gg can't do anything, as simple as that

[nova jacinth]

If my bot doesn't have a website where should I put the bot guildlines?

[sturdy swan]

You can make a public notion page, a github repository, a github gist, etc.

[nova jacinth]

ok thanks

Or can't I make when the bot joins a server it dms a the server owner the rules?

[stoic socket]

I don’t see why not, plenty of bots do that

You can get the user who invited the bot from audit logs and DM them instead, better than the owner

[nova jacinth]

Okay thank you 🙂

[nova jacinth]

wait, and do the bot rules need to be anywhere to get accepted?

[patent moss]

Are bot profile pictures automatically updated on the site? It's been about 2-3 days

[stoic socket]

You need to refresh your bot's data

click "Refresh Data" on your bots page

[patent moss]

Nothing immediately, I'll give it time for cache

Cheers!

[long ferry]

Heya, depending on if the voting page comes back with the result of "thanks for voting" or not, this can either be related to top.gg of related to the bot

[sturdy swan]

Ok so my bot is still in live and it has been over 1 week at least does anybody know why this is happening?

I would appreciate help👍

Name- Shines Bot✨

[long ferry]

If you're referring to the message on your bot page, that doesn't disappear

[sturdy swan]

Hey I was wondering if anyone knows how to get your own server to show up

I own it btw

[grand prism]

Refresh servers, log out and re log

Should work

[sturdy swan]

Wow how convenient lmao

Ty

[grand prism]

No problem

[slender matrix]

heyy support howz doin

why my bot (muzox) is showing so down even my its more votes then other bots

and when votes will going to reset tell me the exact timing

[sturdy swan]

First of april at midnight UTC when the first vote is made, so <t:1680300000:R>

[grand prism]

Wrong server

[celest lynx]

Oh sorry I guess I read the support wrong

[grand prism]

Ask on their support server, it's probably a better place than this top.gg channel

[celest lynx]

Ty

[latent wasp]

wait does top.gg do paid ads or smth?

[idle willow]

refer to #auctions-faq for more information.

[hushed flame]

When the monthly votes reset? At what time I mean

[supple mica]

37 minutes ago

Oh wait, we had daylight savings. It's in 23 minutes

[hushed flame]

Ok thx

[jaunty edge]

Why my bot votes has not been reset and I'm unable to redeem my vote credits

[shell inlet]

your bot should have atleast 100 votes in order to redeem your credits and there should be a new vote for your bot this month to reset the votes

[digital current]

claim button not showing?

[spice prawn]

we've gotten two reports in the last day of people being above to vote 6 hours apart rather than 12, is this a known issue

[sweet swallow]

ban this guy
#memes-and-media message

[shell inlet]

I'm not sure about that, if you log votes on your end, can you check it once and give the user id? also let me know around what time UTC in DMs

-ban 661557499056619520 DM ads to users, possible scam

[cerulean fulcrum]

Banned XottikMW#6098

[shell inlet]

thanks for reporting

[kind halo]

how can i check my past month's votes?

[shy fable]

My votes for karuta is glitched. Says I’ve voted in the past 12 hrs, karuta says my vote is ready and I have not gotten my tickets.

[scarlet halo]

I can't get the top.gg page to load but there's no announcement yet so I'm wondering if it's just me?

[opaque jungle]

Hi

[long ferry]

Hello!

[steep lantern]

For the new crowd-reviewing thing, if I have two bots listed, do I have to review two bots monthly? Or is one enough?

[long ferry]

one is still enough 👍

[steep lantern]

Okay ty

[wintry oriole]

lol crowd sourced

[long ferry]

of course, helps with queue

[long ferry]

was it around the 31st to 1st of April rollover?

if so then yeah, that might be an issue at the moment, occurs at that rollover time

[kind halo]

a

[deep geode]

I know that #announcements is a april fools joke, but can you keep the concept for later?
I like the idea that the community can approve bots.

[long ferry]

it is currently a thing, theres no need to have it as a concept for later

[digital current]

[sturdy swan]

How can I get my bot approved

[long ferry]

You can either apply for the csrb in #announcements or

-upto

[cerulean fulcrum]

When will my bot be reviewed?

Currently our average bot reviewal times are around two weeks or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[halcyon saddle]

bots that have been offline for a long time are deleted from the list?

[sturdy swan]

No

[sturdy swan]

Didnt get my vote credits from last month?

had over 200+ votes last month and 0$ of credits

https://top.gg/servers/1018982685462515872

Well you need to redeem them

https://support.top.gg/support/solutions/articles/73000528198-using-your-vote-credit

[twilit cape]

What

[grand prism]

What do you not understand?

[verbal sand]

Why is it spamming

[sturdy swan]

Thanks bro

[sturdy swan]

Known issue, best is to disable it

[umbral rampart]

Although my bot has 760+ votes, other a bot with 200 votes seems to be the first. While that other a bot has 5 comments, my bot has 17 comments. What's the reason?

[sturdy swan]

Start of the month

[rapid sedge]

this person is dm advertising

ID: 770922409385656330

[long ferry]

Yup thanks

[obtuse pebble]

for some reason when i get to the 3 step when adding a server and click to step 4, it redirects me to step 1. nothing shows up in my profile

[long ferry]

are you the owner trying to add the server or are you an administrator

[obtuse pebble]

owner

[nova lichen]

is it punshable ?

[long ferry]

we need multiple reports

[long ferry]

try through https://top.gg/servers/yourserverid/edit

[obtuse pebble]

link get 404 not found

[long ferry]

whats your server id

[obtuse pebble]

wait never mind lol

had to replace with my server id in link

[candid otter]

If there isn't a giveaway channel, why is there a role for it

[zinc oracle]

Our giveaway channel is hidden when we have no current giveaways happening iirc.

[rancid bobcat]

Am I missing sth. here? This reads like "review a bot or lose yours"

[lethal bolt]

that’s right

[candid otter]

If you win a giveaway, is there a chance to win another one or is there like a timer that when it ends it will let you have a chance to win another giveaway

I never won one I just wanna know

[zinc oracle]

It probably wont be until next December that we have another giveaway, at that time it will be explained.

[fringe relic]

Lmao

[sturdy swan]

I have a question about the AI Bot, when i put /image, a model option comes and i'm not shure what should i put there

[steady ridge]

wrong server

[sturdy swan]

K

[rancid bobcat]

that was honestly pretty funny 😄

well done

[teal anvil]

I want to ask sticky bot verification

[delicate parrot]

Ultra API abuse lol

910042269657231432

I have already reported through the site

They have been doing this for a month and nobody has removed them?

lol

And every time it is 972,534 exactly, so this does not seem to be an accident in code.

[floral pagoda]

I’ll take a look. Thanks for flagging

[lunar girder]

for the past few months none of my votes for poketwo have gotten me rewards and they said its a problem on the end of top.gg.am i doing something wrong? how can i get the vote rewards

[pale cobalt]

Hey There! I Need Support My Server Named संस्कृतम् Did Not Showing When I Do All Things Perfectly

[shell inlet]

hindi aati hai to kya aap theek se batasakte ho what's the issue?\

[shell inlet]

vote rewards are not our issue, contact the support

[pale cobalt]

Hmm

Mera Prashna Ye Hai Ki Main Apna Server Top.gg Par Setup Kar Chuka Hoon Par Wo Search Mein Nahi Aa Raha!

[shell inlet]

search me nahi aayega because serer ka naam hindi mai hai, sirf numbers aur alphabets hona chahiye for it to appear

server ka naam aur id doge ek min?

[pale cobalt]

Kya Main Usse " संस्कृतम् | Saṃskṛtam " Likh Sakta Hoon Phir Aayega?

[pale cobalt]

Name:- संस्कृतम्

ID:- 1060123272370462730

[shell inlet]

tab bhi nahi aayega

[shell inlet]

agar pehle english mai Samskritam lagaoge phir sanskrit mai likhoge tab aayega most probably

[pale cobalt]

Okay! Thanks!

[fading dew]

I was going to add some funds but..well...guess not

if I'm unable to use my card, then even if I win that tiny bid, it's no good...

[long ferry]

That's an issue on fastsprings end, reach out to their support

Also read the pins in #auctions-support

[little quest]

My bot ( 1028956609382199346 ) was approved 12 days ago but still isn't showing in high ranking search term results that relate to it? Is there a reason for this or can anyone provide an ETA for when it might show up?

[valid bolt]

how to fix this ?
intents_use_case_supplemental_material_description: Must be 100-2000 characters.

[long ferry]

-notdiscord

[cerulean fulcrum]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[valid bolt]

ok thx

[dire socket]

i added my server but it dosent show?

[grand prism]

On average, it takes 1-3 days for the server to appear in searches

Also, there doesn't seem to be any information in the logs about you submiting any server on this account

[copper cairn]

why my bot's avatar is not showing

[grand prism]

Click "refresh data", then "edit" and "save"

After some time, it should fetch your bot's avatar

[copper cairn]

thanks

[stoic socket]

not gonna manually report them all but you should moderate the servers on https://top.gg/servers/search?q=cheap boosts since they are against tos (and your own guidelines) 👍

Also, who is the best person to contact regarding an abusable site bug

[mint pawn]

tell me

[stoic socket]

no

[mint pawn]

🙁

probably for the best

[stoic socket]

yes

[sturdy swan]

https://support.top.gg/support/tickets/new

Other > Bug

[stoic socket]

alr

ty

or at least 18+ limited

[floral pagoda]

Well, sex can either be a sexual activity or be related two the two categories mal or female

[stoic socket]

those are all 18+ ones

[late ferry]

so how come pm!help does not do anything?

[grand prism]

I think you got the servers wrong

This is the top.gg support server and top.gg does not have such commands

[late ferry]

👍

[coarse frigate]

Current unable to buy auctions as it says I still need to pay for the extra impressions i received last week.
I've defintely paid, the money has come out of my paypal and I have an invoice proof. Any ideas?

[stoic socket]

Open a ticket -> #auctions-tickets

[sturdy swan]

anyone know how to add a timestamp to a json code?

[long ferry]

-supt

-support

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[tepid rune]

What are the benefits of top.gg premium

[lethal bolt]

https://top.gg/subscribe you can check out our premium features here.

[supple mica]

You can't currently purchase premium^ :)

[tepid rune]

Lol then I better promote my server don't tell even that also not possible

[sturdy swan]

It is possible

[tepid rune]

For how much

[sturdy swan]

#auctions-faq

[cursive sinew]

How i can resolve? Is my server

[zinc oracle]

Seems to load for me, try clearing your cache

🤔

-cacheclear -d

[cursive sinew]

-cacheclear -d

[zinc oracle]

rip tag

[cursive sinew]

it is in the vote page

[cerulean fulcrum]

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

💡 If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

How to clear browser cache

In order to clear your cache for the site, press CTRL+F5.

If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari on iOS or Safari on MacOS
Instructions on Opera
Instructions on Brave

💡 If you are unable to find instructions for your specific browser above, please refer to your browser's manual or help documentation to find out how to clear your browsers cache.

[zinc oracle]

Carl was just taking a break I guess

[cursive sinew]

it doesn't work

[smoky axle]

It's a bug or what, my bot (id: 724047481561809007) has 1.2k votes then it's on music page 3,
where some random bot only 800 votes but on page 2? this not really fair i only gets 70-80+ new server in a day

Still don't get it, why it's so backwards

[gloomy shell]

The first few days of the new month are always super wack.

It'll even itself out after a few days (normally 5-7 days after the new month)

[smoky axle]

I noticed that, like yesterday some 500 votes on page 1, but now isn't appear anymore. Is confirmed that until now still wack?

[gloomy shell]

I would expect it to continue until april 5th or 6th, and after that if theres still something funky then youc ould report it and we'd investigate

[candid shore]

Hello Everyone

[long ferry]

-support

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[hot veldt]

Hello everyone

Can somebody tell me how to use the TASK BOT bot, please?

I am new with bots

[long ferry]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[unreal grotto]

Hi! I have a user who reviewed my bot asking how to change their review! Is there any support articles I can link them?

[long ferry]

They have to request a deletion of their review, tell them to reach out to an available moderator

[unreal grotto]

Thank you! Should I tell them to join this server to get a moderator?

[long ferry]

Yes

[hot veldt]

Are you replying to me?

[sturdy swan]

is there any reason as to why the number of upvotes my bot had decreased ? 🤔

[mint pawn]

votes reset at the beginning of each month

[sturdy swan]

ohhhhh,thanks

[sturdy swan]

Yes

[hot veldt]

Why? I was asking about a top.gg bot, and this is the top.gg server

[sturdy swan]

As the embed says, we don't provide support for all bots listed on the website

Bots have a support server, as shown in the screenshot in the embed, hence that server should be used for support and not this server

This channel & server is for issues with Top.gg the website, not all issues you face with all bots

[hot veldt]

Ok, I understand. Sorry and thanks.

I missed the embed

[astral holly]

Hello, I would like to have my review for the Ageify bot removed so I can renew it now that the bot service is working perfectly for me

[hardy ore]

Is it possible to update the search to ignore characters like dashes? My bot's name starts with K-pop, but most users are searching kpop, and my bot doesn't show up at all

[shell inlet]

unfortunately that doesn't happen at the moment, they have to search k-pop in order for your bot to appear

or either you change your bot's name to Kpop

[shell inlet]

hey, dm me the bot id and screenshot of the review that needs to be removeed

[hardy ore]

i don't think renaming the bot is an option :[

[astral holly]

alright, let me go find the bot ID

[shell inlet]

:( discord moment, our team is working on better features and search indexing so hopefully something like that is out soon! no eta though

[hardy ore]

thank you!

[long ferry]

Yes

[full shoal]

Hello there, sorry for ping but my friend's unban appeal got approved but he has muted role why?

822541512968765452

His Id ^

[south creek]

It's taking so long for my bot to get approved ):

[cerulean ember]

Be patient, current wait time is one week. You submitted on 31st only. Also please do not ask same question again and again

[shell inlet]

removed, it was a sticky role upon unban

[full shoal]

Hm

[swift idol]

Can u tell me why my bot was denied last time even it was not cloned on that time :)

Well I submitted again and it's not clone anymore

[median torrent]

Hi

[lethal bolt]

-support

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[south creek]

Ok );

[sturdy swan]

#mod-logs message

All other two declines are

The primary owner of this bot was banned from the Top.gg server. They are prohibited from adding any bots.

Which should've been the case for the one above as well

[swift idol]

@sturdy swan I appeal for both this time

Submitting bots and discord server too

[sturdy swan]

Yes, though as said, when you are banned you are not allowed to post bots

Hence your bots have been declined

[swift idol]

So I got unbanned can I submit my bot?

[sturdy swan]

Which is a wrong decline from the reviewer, should be declined for owner being banned as they have been banned during that time

[sturdy swan]

Yes

[swift idol]

No no forget about matrix

[swift idol]

I submitted can u check my bot if there is any issue

[sturdy swan]

No

You can check it yourself, follow the guidelines

https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

[swift idol]

I am sure but bot reviewer denied last time and said it's clone even it was not

Ig it happens last time because I was banned from submiting bots

[sturdy swan]

Then you can DM the reviewer - @floral pagoda - for more information

[swift idol]

Oof I am talking about Apexa

[sturdy swan]

And that is the reviewer who reviewed your bot and declined it for being a clone

[swift idol]

Fellintron reviews it last time

[sturdy swan]

Untrue

The last declines are for owner banned, so they didn't even look at your bot

[swift idol]

Well I submitted my bot again waiting for response 🥲

[sturdy swan]

The last decline for being a clone was made by Dominik

[swift idol]

Hm that's the reason

[sturdy swan]

So if you need more information about why the bot has been declined, you should DM Dominik

[swift idol]

No forget it, it was clone at that time but now it's not clone

[sturdy swan]

Then submit and wait

[swift idol]

I did #logs

[slow moon]

Hello i received a "client side error" page when attempting to edit one of the bots i have in queue (See error: https://img.toxicdev.me/05a922.png) it was also logged in #logs that i edited the bot however changes do not appear to be saved!

[long ferry]

Try again

[slow moon]

Same result

From what i can see in console the error is: Mixed Content: The page at 'https://top.gg/bot/997390943097454684/edit' was loaded over HTTPS, but requested an insecure frame 'http://sync.adkernel.com/user-sync?zone=181093&r=https%3A%2F%2Fusersync.gumgum.com%2Fusersync%3Fb%3Dmdp%26i%3D%5BUID%5D&gdpr=0&gdpr_consent=&ccpa='. This request has been blocked; the content must be served over HTTPS. on top of a bunch of other 403 and 404 related errors. 😕

[mystic halo]

My phone number verification problem

[long ferry]

-notdiscord

[cerulean fulcrum]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[long ferry]

Different browser perhaps?

[slow moon]

Ahh yup, worked fine on edge thanks 😄

[mystic halo]

My phone no verification failed

[swift idol]

@sturdy swan you are flantic dev

[stoic socket]

#general

[deep panther]

I lt keep loading but not adding my server why?

[long ferry]

are you the owner trying to add the server?

[deep panther]

Yes

[long ferry]

or an administrator

try a different browser then

[deep panther]

Administrator

[deep panther]

I am administration

I need to add server with owner account?

[long ferry]

there is an issue at the moment that only allows the owner to add it

add it using the owner account

[narrow laurel]

Scammer 714288477507682305

He's on this server

[lethal bolt]

Thank you, checking

[supple mica]

Dealt with in #general thank you

[sour vortex]

Hi guys, i want to remove my old discord bot, (Zelden Music but the one without profile image) but i cannot have access to the owner account to remove it, someone can help me?

[long ferry]

do you have access to the bot itself (such as to the token to run an eval for example)

[low mauve]

brue rename me pls

[sour vortex]

It got banned with my old account (that i don't know why i got banned, discord didn't even email me)

[long ferry]

if the bot is not deleted by discord, nothing we can do

[sour vortex]

The bot got deleted

[long ferry]

id?

[sour vortex]

wait a second

834878833718198303

[low mauve]

ayo

reset my nick please

bruh

[sour vortex]

You can see "Discord Bot Musicale! Italian BOT - GoldyReal Creations" on the title

[long ferry]

unhoist your username

the . is hoisting

[long ferry]

I need the bot id

I cant help with just the name

[sour vortex]

834878833718198303

[long ferry]

Yup one sec

yup deleting, also keep in mind that changing invite links to a different bot is not allowed

[sour vortex]

I wanted to remove because when someone search for "Zelden" (is my main bot) that someone will find that Zelden Music that is removed by discord

[sour vortex]

Okayy, thanks!

[narrow gate]

hi ! sorry to disturb, idk if I'm at the right place, but I've got a problem with the kvote in the karuta server / game... can I ask some help to anyone ? thank you and have a nice day / evening ☆

[sour vortex]

When this will remove from google?

[grand prism]

It's up to google how long it takes

[sour vortex]

Try going to #development and ask for help

[narrow gate]

thank you very much ♡

[sour vortex]

No problem :)

[narrow gate]

have a nice day

[long ferry]

Yeah like NyNu said, we dont have control over that

[sour vortex]

You too

[lethal bolt]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sour vortex]

I know :), I just wanted to know if you knew

[narrow gate]

but i clicked on that... I think, I guess I'm wrong

[ancient zinc]

Hello, how can I get my bot's API Key?

[sturdy swan]

https://support.top.gg/support/solutions/articles/73000548596-what-is-voting-

[cyan palm]

@sturdy swan

-upto

[cerulean fulcrum]

When will my bot be reviewed?

Currently our average bot reviewal times are around two weeks or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[sturdy swan]

hello i sent my bot for approval yesterday when will it be announced

[grand prism]

Read above

[cyan palm]

upto message is outdated, it should take 4-5 days iirc

All languages are allowed in this channel, but you may get slower responses

Yes, of course

[tight crown]

I want to change the name of my bot in top.gg, how do I do it?

[grand prism]

Change it on the Discord Developer Portal

Then you click "refresh data" on your bot page, then "edit" and "save"

[tight crown]

I've changed it but it's still under the old name.

[supple mica]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[tight crown]

Yes it worked, Thank you!

[obsidian galleon]

Hello I have a bot published with @gaunt spindle and I don't have the developer role

[grand prism]

Only the person who submited the bot gets this role

[restive wyvern]

Hello

Can the site automatically vote for bots?

[grand prism]

No

[restive wyvern]

ok

[wild thistle]

@cobalt sleet sry for ping Where is the private support what I have is private?

[cobalt sleet]

There is no private support. You can DM any online moderator or open a ticket if your issue involves sensitive information.

-ticket

[cerulean fulcrum]

Need more advanced support?
Open a support ticket

[wild thistle]

ok dm

[cobalt sleet]

Not my DMs

A mod

@wild thistle

[wild thistle]

yes you mod???

[cobalt sleet]

No

[long ferry]

I am available, you can reach out to me if you haven't to another mod yet

[twilit onyx]

I want to order advertising for the game section.
but the auction system and the list of sections are not clear ...

[long ferry]

https://support.top.gg/support/solutions/folders/73000308552 can help with it

[misty wing]

How to request an url reindexing?

[long ferry]

what are you referring to with reindexing?

[misty wing]

When i search my server in google, bing etc. i get refered to an 404 site of top.gg

[long ferry]

top.gg has no control over what google indexes so we cant help with that

[misty wing]

Well it can be reindexed but that can only do the url owner

I tried but do you have an idea where?

and how do i index the "right" url?

[long ferry]

you cant, again top.gg has no control over what google indexes and what not

as google goes by relevance in its search, any url it indexes is crawled by google and then internally decided on how far to rank it, thats nothing for top.gg to control

[twilit onyx]

everything is very difficult for you. why can't you buy ads in 5-10 clicks......... and see the result. I click on one, it takes me to another. resulting in complete confusion. and I don't understand:

1. how to expose your server, add a link,
2. some auctions once a week (I need it now)
3. on the left these 6 incomprehensible sections: create, bid and 4 more
4. a site for some kind of nerds, and not for ordinary people

[long ferry]

1. how to expose your server, add a link,
   https://support.top.gg/support/solutions/articles/73000553284-how-to-create-a-product-in-auctions
2. some auctions once a week (I need it now)
   https://support.top.gg/support/solutions/articles/73000508264-how-do-i-use-auctions- thats how auctions work on top.gg at the moment
3. on the left these 6 incomprehensible sections: create, bid and 4 more
   these are explained in their corresponding articles on the link I've sent

[twilit onyx]

1. im create
2. this screenshot
3. what to do next? If I move somewhere, everything is reset!

[long ferry]

you can ask in #auctions-support if you're still confused about usage

or not since you left the server

[twilit musk]

I see my credits missing. I haven't used them nor I did anything

[long ferry]

Credits expire after a month

-credits

[cerulean fulcrum]

Auctions Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

:bulb: You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[twilit musk]

My month wasn't completed

[river idol]

is javascript supported on bot description?

[cobalt sleet]

No. You can use javascript on a web page and embed it in an iframe though.

[sturdy swan]

How long does a deletion schedule takes? It's been over 48 hours

[grand prism]

You mean the time of deleting your account on top.gg?

If so, it takes a week

[ashen wadi]

Hello,

I am contacting you because I have 2 people who are writing hateful comments in order to break the reputation of my Bot.

Here is the link of my bot on your WebSite: https://top.gg/bot/798894960820748328?reviewPage=2

Here are the identifiers of the concerned users: (@topaz surge, 962993444182188063 & @lone edge 879665038179311696)

I have already taken it back several times but they continue to do this.

Please do something about it

Sincerely

James

[sturdy swan]

DM one moderator instead

[ashen wadi]

Okey

[wispy walrus]

https://i.siris.me/chrome_PcaEhA7che.png What is the difference?

[thorn tide]

Does the bot need help getting approved on top.gg? xdd
as the bot uses / I guess not?

[long ferry]

I really suggest having a help command as just having the slash commands listed by discord really is not helpful

even just a command list on your bot page is good enough

[thorn tide]

At the moment can I have the list on the bot page while I do the command and it still counts?

[long ferry]

yes thats alright

[cyan palm]

The most relevant option sorts the results based on relevance to your search input. And the Top option sorts by votes/growing

[lone pumice]

anyone else having trouble voting?

[gusty crater]

yeah

[supple mica]

noted

[jaunty edge]

Is the website down or something wrong from my side ?

[supple mica]

Site might be having issues

[thorn tide]

I have 2 questions.
1.-What time do bots usually check? It's to know what time to restart my bot to upload changes
2.- What happens if I am restarting my bot while it is being tested?

[long ferry]

1 - theres no schedule for testing
2 - if your restarting your bot during testing, we occasionally wait for a bit to see if it turns on again

If your bot has a general schedule for maintenance, please add it on the reviewer notes

We dont accept something like "since im hosting the bot on my pc, its only available when my pc is turned on"

[thorn tide]

Oh no, I don't host it on my pc nor do I have maintenance schedules, I only sometimes make changes in my code editor and pass it to the server and I have to restart it, I just wanted to know if you rejected it because of the restart.
Thank you.

[pure brook]

I keep getting this on my new phone

[long ferry]

we cant really help with captcha related things

[pure brook]

Ok

[crude anchor]

partner

[floral pagoda]

What's your actual question here?

[crude anchor]

can we do partner

and why we need to be 18 and 18+ to be staff

[floral pagoda]

Send a support ticket for this

[floral pagoda]

Because you have to sign an NDA

[crude anchor]

whats that

[sturdy swan]

https://en.wikipedia.org/wiki/Non-disclosure_agreement

[sturdy swan]

I have been trying to upload an image for the banner of my bot from imgur, and it is a png, yet it keeps saying "only png and jpg images can be used"

[grand prism]

Should that /a/ be there?

[sturdy swan]

Hm, im not sure, i'll try and remove it to see what happens

Yeah still didnt work

[grand prism]

No, you have to get the image link directly. It's best to click "open image in new tab" or something like that

And from there take the link to the photo to make sure that it leads directly to the photo and not to the album on imgur

[sturdy swan]

Ohhh I see, it works thank you!

[grand prism]

You're welcome

[thorn tide]

why?

[long ferry]

Press edit and fill everything out

[sturdy swan]

@long ferry why i can delete server in top.gg ._.

يرحم ابوك واحد قعد ساعة كاملة يحاول وما قدر
Pls I wasted over an hour trying to solve a problem

[long ferry]

I would've given you an answer if you didn't leave

[supple mica]

Hey! Are you still having issues deleting your server?

[sturdy swan]

Hey, I had added a server with my other account which is now deleted, when I try to edit from my account (current one) it doesn't show and when I try to add it as new server it shows it already exists. Kindly tell me a way to edit my server or if you're able to, kindly delete it so I can add it using my current account again

<@&817055174613794826>

[nova jacinth]

Can I add a nsfw command section for my discord bot, or is that against the bot guidlines?

[long ferry]

Adding nsfw commands are fine, advertising these on your bot page is not

Refer to the guidelines

[sturdy swan]

hlo! im Zymi,

i'm in a problem So my bot Flame#9501 apply in top.gg and that approved
my id 『𝐒𝐓』Zymi#3780 this id now disabled i don't know why discord disable and my bot approved in this id so please help me, Otherwise delete from top.gg my bot. Thank you ;-;

[long ferry]

Is the server still owned by that previous account

[sturdy swan]

help me

[long ferry]

Unsure what you want me to help with, we're not discord and can't help with accounts being disabled

-notdiscord

[cerulean fulcrum]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[sturdy swan]

Can you delete=?

that application

from top.gg

[long ferry]

Are you able to prove you own the bot through an eval for example? Otherwise I cannnot help

[nova jacinth]

why is the server count on my discord bot 0 even thought there are multiple servers running the bot, how can I fix that?

[long ferry]

Unless the bot has been deleted from discord too

[sturdy swan]

yes i can

[long ferry]

-servercount

[cerulean fulcrum]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[sturdy swan]

lemme show you

[long ferry]

Reach out to an available moderator

[sturdy swan]

come dm

[sturdy swan]

Yep

[long ferry]

Reach out to a moderator that's available, I'm not available

[sturdy swan]

;-;

please

[long ferry]

If you're not the administrator trying to edit the server, it will not work

[long ferry]

DM a moderator that's available

[floral pagoda]

If he’s not available, he’s not available

[nova jacinth]

?

[sturdy swan]

ok sir

;-;

[long ferry]

I already responded to you

-servercount

[cerulean fulcrum]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[nova jacinth]

oh thanks

[sturdy swan]

I am the admin

[long ferry]

Once again, reach out to one available moderator

[long ferry]

What is the server id

[sturdy swan]

i understand

just wait

im just

wait

ok ok

any mod available?

[floral pagoda]

Why don’t you do that instead of spamming the channel?

[sturdy swan]

;-;

[lethal bolt]

I’ll be available after 3-4 hours, if you don’t want to wait that much you can dm other available moderators. (You don’t need to wait or message in this channel) @sturdy swan

[sturdy swan]

ok

[stoic socket]

@sturdy swan they'll help when they can, it's not because they don't want to help

[context: now deleted message]

[sturdy swan]

woi

[floral pagoda]

-m 1070759159248724088 1d Spamming the support channel, Impatient

[cerulean fulcrum]

Dominik#3040 muted Zymi#0006 for 1 day. Reason: Spamming the support channel, Impatient

[supple mica]

[long ferry]

and what error are you getting when trying to edit it?

if any

[sturdy swan]

The server doesn't show 😂

It only shows with the account that added it to the website

Which is deleted now

[long ferry]

Yup thats normal, you should still be able to visit the server page and press edit on it

[long ferry]

The account you're logged into doesn't look like the same account you're talking through right now

[sturdy swan]

And yes that account also has admins perms

[long ferry]

Going to /edit on the url does what

[sturdy swan]

Proof

[long ferry]

Yes this

[sturdy swan]

That worked !! Thanks

Can't see analytics tho

[long ferry]

Is the top.gg even on the server?

[shell kindle]

My bot go declined but the decliner wont reply :/

[long ferry]

Kick it and reinvite it

[sturdy swan]

Ok

[long ferry]

Your bot was declined yesterday, give them another heads up if you haven't yet

Unless you have just contacted them

[shell kindle]

really ?

Wow my

i actually though it was like 4 days ago for some reasons

[sturdy swan]

Still not

[long ferry]

Cant help then

Check if thats possible with the now new owner, unless thats still the deleted user and the server has no owner at all

[sturdy swan]

Ok

Why does this have reddit.com/user instead of reddit.com/r/ ?

Servers have their SubReddit not user

SubReddits are r/ not user/

[sick sigil]

/profil

[grand prism]

But it's a link to add your account on reddit, not a subreddit

[sick sigil]

/profile

[sturdy swan]

No server wants to have it's owner's user, it's always SubReddit

[fringe relic]

i'd recommend going to #commands for this

[grand prism]

As you can see, it is not possible to add a subreddit, only a link to a user on reddit

You can add a link to a subreddit in the description

[sturdy swan]

I was just suggesting them to change it to r/ instead of user/

[grand prism]

Suggestions are best posted at https://feedback.top.gg. On this channel, they will disappear in a flood of other messages

[lethal bolt]

[supple mica]

[sturdy swan]

Ok thanks

[shell wing]

yo! are there any boost perks?

[sturdy swan]

give me verified dev role

[lethal bolt]

You have to submit your bot then it needs to be verified by our bot reviewers

[sturdy swan]

abe

verified ha

2x

[lethal bolt]

You mean nitro boost?

[sturdy swan]

https://top.gg/bot/1079459656986005627
https://top.gg/bot/1057948119674925196

my bots

[shell wing]

yes sir

[lethal bolt]

Cool purple username and booster only channel ^^

[shell wing]

ohh i see thank you

[lethal bolt]

Your account didn't submit any bots before also these bots aren't belong to this account.

[sturdy swan]

💀

its on my alts

you need any proof or wot?

[wet flower]

alt.

[lethal bolt]

No your alts will have dev role not this account.

[river frigate]

Hi, I tried to add my server to Top GG. I clicked add server on step 3, but it took me back to step 2 with no indication of why. I clicked next step again and now there's no "add server" button. Can anyone help?

I've tried to refresh the page

This is where the add server button should be on step 3

[lethal bolt]

Hey, which browser are you using?

[river frigate]

Web browser? Google Chrome

[lethal bolt]

Hmm, can you try with another browser? Maybe operaGX or something.

[river frigate]

Ok

[lethal bolt]

Please let me know

[river frigate]

I'll try and I'll let you know soon

[lethal bolt]

[river frigate]

It worked on a different browser, thanks so much 👍

[lethal bolt]

Happy to hear that, have a nice day/evening 🦦

[river frigate]

You too

[sturdy swan]

@lone anvil i have a message sent to you, just letting you know here in case its caught in the message request system.

[lone anvil]

Yep, it did
Will handle tomorrow since its nearly 1 AM here

[sturdy swan]

thanks no rush

[stoic socket]

980970547213107270
crypto scam dms

never contacted this user before, they randomly dmd the other day and started asking about bitcoin predictions

[long ferry]

ehh

wouldn't directly say crypto scam

unless they'd go "yo wanna invest on my crypto platform" or something like that

[stoic socket]

i'm waiting for them to send that, they're taking days to reply

[clever glacier]

nvm

[sturdy swan]

1027401268227997778

[grand prism]

What is this screenshot?

[lethal bolt]

Hey, can you DM me this server's ID

[viral ridge]

I can't view my server or add it into the listing

[lethal bolt]

Your server has not been published yet as it says. When did you add it?

[viral ridge]

Today.

I have the bot in my server

And all the stuff

[lethal bolt]

Give the site some time

[viral ridge]

Ohh, thanks 👍

[patent needle]

Hey, I'd like to ask about this again. Is it possible for you to change it so that the bot does not require only the global permission to create invitations, but can also create invitations to the server for a specific channel to which it has been added along with the permission to create invitations?

[viral ridge]

So, It gets published automaticaly after some time?

[lethal bolt]

Yeah I think so

[viral ridge]

Okay

[bleak sandal]

Hello,

I've been trying to use the topggpy libary to update my bots stats on the website but the libary requires the discord.py lib and the discord.py libary is not compatible withe the nextcord libary so is there a way around to still use the topggpy libary or not?

[grand prism]

You can directly send a request to top.gg api. Look in the documentation and further questions at this topic send on #topgg-api

[sturdy swan]

https://i.imgur.com/5TLZJY3.png

DM-Server Promote
1081845545976483921

[lethal bolt]

Thanks I'll handle it

[austere forge]

may I ask, is it possible to track how many servers invited out bot through top.gg alone?

is there an api for that maybe?

or just analytics, not sure?

what i mean, not the all time installs, but only those that have been installed through topgg alone

[long ferry]

there's not, the only reliable way of doing so is on your end with a custom invite link that allows you to identify where the invite link was visited from

[grand trout]

I had an account with a bot registered on the top.gg website, how do I remove it?
(I don't have access to another account)

[blissful harbor]

you can't

can you prove that account is yours

[grand trout]

I can prove it, I have the email and password, I just don't have the verification codes because I had no phone

[long ferry]

are you able to prove you own the bot (such as through doing an eval)?

[blissful harbor]

pov the bot is offline

[grand trout]

I lost everything from the bot, but the bot is mine, I made a website, I have its server, (there I am an administrator on the bot's server)

[long ferry]

if you're unable to prove you own the actual bot through something done with the bots token, nothing we can do

[agile abyss]

hi

how do i make it so only voters can speak in a specific channel

[long ferry]

check out https://support.top.gg/support/solutions/articles/73000502499-setting-up-server-role-rewards-for-voting

[grand trout]

Ok, but can I create another one with the same name, and add it there?

[long ferry]

sure

[grand trout]

Thanks

[storm fable]

how can i get my bot link in top.gg?

[long ferry]

visiting your bot page, the url on the top is your bot page url

[storm fable]

ok and also , when im filtering , i cant find my bot among the bots , even if i typed its name

[long ferry]

your bot is not approved

-upto

[cerulean fulcrum]

When will my bot be reviewed?

Currently our average bot reviewal times are around two weeks or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[spice dune]

I've tried to add my server on the site but it doesn't load

*server pardon

[long ferry]

what are you referring to with doesn't load

[spice dune]

i click the button to go from the 3rd to the fourth step but is stuck on loading

like 15 mins

@long ferry

[long ferry]

try a different browser

also ensure you're the owner trying to add it, the user with the ownership of the server

[spice dune]

i have admin rights

[long ferry]

try submitting the server as the owner, as that is currently only possible by the owner

[spice dune]

ight thx

[modest trout]

Ive got a glitch where when I click vote after the ad, the vote dosen't sort of process and it dosent count

[long ferry]

try a different browser

[modest trout]

oh it worked tysm

[austere forge]

may I also ask - how does one display how many servers the bot is in on topgg?

i installed the topgg bot yesterday, i thought it shows analytics - but still no indicator

[long ferry]

-servercount

[cerulean fulcrum]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[nova jacinth]

Idk how canI use topggs api to make like when someone doesn't vote and tries a command for example like /daily it sends them a message saying that they need to vote, and when they vote they get access to the command

[long ferry]

the docs should have an example on it

you can ask for help in #topgg-api

[stark meadow]

Will i be able to change the bot name on the website

After its been approved

im having second thoughts about it

[dawn sphinx]

Hi, my bot's avatar on top.gg doesn't appear to be updating, and I think it's because it's no longer on this server

[zinc oracle]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[dawn sphinx]

Thx

[pliant adder]

Hey, how can you make such big headlines?

[sturdy swan]

Hello there, how do i add my bot to my server?

I created a bot for my server

How do i add it to my server?

[next kestrel]

-htmldesc

[cerulean fulcrum]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[opaque wing]

My bot was hacked. I have resolved the issue, sorry :(

[next kestrel]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[pliant adder]

how?

[ember ridge]

how do i confirm my bot

[opaque wing]

I'm still trying to figure that out. I have never shared my token before, besides one of my most trusted friends. Even so, that token was reset a long time ago.

Somehow they got the token and chaos ensued.

[pliant adder]

yes, that's bad

[opaque wing]

The bot had ~1150 servers, and now it has 593.

[ember ridge]

how do i confirm my bot