#support

1 messages · Page 36 of 1

sturdy swan
#

😭

cerulean ember
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Current wait time is like 12 days

sturdy swan
#

that is very long

cerulean ember
#

There are many bots in que so be patient

sturdy swan
#

I am a bot tester myself, it gets frustrating sometimes haha

cerulean ember
long ferry
#

Could you elaborate?

rugged marlin
#

Uhm can I get some help with top.gg?

long ferry
#

Sure

rugged marlin
#

I set it up and now no one in my server can vote

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I tired to look it up. But it’s gone

long ferry
#

What's the server id

rugged marlin
#

I forgot sowwy

#

Let me find out

rugged marlin
long ferry
#

Is your server named Yuno Gasai

rugged marlin
#

yup

long ferry
rugged marlin
#

mhm

long ferry
#

Users should be able to vote by going to that server page and pressing vote

rugged marlin
#

they cant

#

they say they cant find it so i tried coming here to see if there was an issue

long ferry
#

What exactly are you referring to with "they cant"? Could you ask them to describe it

rugged marlin
#

When someone goes to try to vote for the server, it disappers.

long ferry
#

The vote?

rugged marlin
#

yeah

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even when i tried it, it left. I couldnt vote and i tried to look up my server first but it did not show

long ferry
#

Try a different browser perhaps

rugged marlin
#

Okay

#

Thx

tender spear
#

It has been more than 2 weeks now since the voting broke and is not working on mobile firefox
Could we get an update on the plans to fix this, if there are any plans?

tender spear
distant egret
cerulean ember
#

yep we are aware of this, site is down rn

inner badge
#

Every time I hop on it happens I stg

cerulean ember
#

it will be probably back in few mins afaik, but if isn't i will let devs know about this

inner badge
#

My luck is Down but we ⬆️

magic girder
distant egret
magic girder
#

i see

#

thanks

inner badge
#

@cerulean ember It's still down

cerulean ember
#

informed devs about this should be back anytime soon

sour vortex
#

Guys why the site don't work

near vigil
#

The website is down right now but when it is up, it's a bit slow, you should improve performance

steady finch
#

We're having some issues with the site, we're aware of it. Should be back very soon!

near vigil
hollow harness
#

can someone help for this

near vigil
hollow harness
long ferry
#

try a different browser

#

if you still get the scheduled to be deleted message, then you have pressed the delete account button on your profile

#

that cannot be reverted and you need to wait a week to be able to use your account again

hollow harness
#

we already waited, how can it be deleted back?

hollow harness
#

Kurucuyla irtibat kursanız bu işe bi el atsa

long ferry
#

it has been 3 days since you last reached out, unsure when you deleted your account

#

wait a full week and check back

hollow harness
#

Kontrol yaptık işte

#

Neyse reis kolay gelsin

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Anlaşılan düzgün anlayan kimse yok

sturdy swan
#

👀?

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@sturdy swan how old are you

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14

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Sure thing.

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was about to send

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Somebody please ban them.

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Okay bye 🥲

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You will be banned anyways.

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Okey

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Leaving does not do anything, they can still ban you.

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I don't know how to leave

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Lol 💀

grand prism
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Click "Top.gg" in left corner and click "Leave Server"

sturdy swan
#

Let me send you a tutorial on how to delete your account, which is what you should do.

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Thx

#

suspicious

grand prism
sturdy swan
sturdy swan
sturdy swan
long ferry
#

they left already

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gonna yeet the image since it has their full name on it apparently lol

sturdy swan
#

still here

grand prism
#

That's discord on mobile bug

sturdy swan
#

meh

long ferry
#

discord mobile ™️

sturdy swan
#

guess it didnt receive the events when my phone froze

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not rly a discord mobile moment

distant egret
inner badge
#

@cerulean ember hi again

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its buggws

manic sail
#

topgg lagging asf

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backend broke, frontend works i think

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server not ready to handle the request

tight dune
#

Status:
downvote The site it's not working.

ripe berry
#

Yeah the site is saying error 503

radiant tulip
#

classic

long ferry
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Yes we're aware

ripe berry
#

Will the vote streaks in bots get frozen in meantime?

long ferry
#

That's up to the bot developers themselves

radiant tulip
hasty garnet
#

Hello, could anyone help me? I'm not able to vote for bots!

radiant tulip
hasty garnet
radiant tulip
radiant tulip
#

does it only start being looked into once posted there or its just posted whenever?

long ferry
#

Seems to be extremely slow for me right now

near vigil
sly hatch
#

my stuff says 503 error

gentle garnet
nova lichen
#

-apps

sturdy swan
#

site down?

long ferry
#

Yup, already reported internally

sturdy swan
#

oh alr

#

ty

sturdy swan
long ferry
#

Yup we're aware

azure valley
#

Same issue with site

cerulean fulcrumBOT
#

topgg We are currently experiencing a service interruption, please check #site-status for more information.

dreamy solstice
#

❤️❤️❤️

sturdy swan
#

I swear to god carl-bot was once lucabot

sturdy swan
#

And how do I make it "public" ?

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Developer portal settings of your bot

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Then give it a 30ish minutes

subtle spoke
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hello

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I wanted a help

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how do you log in to the la do boi website where is it i can't vote

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and I don't know where to log in with a discord account

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?

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but I don't know where to log in

supple mica
#

In the top right, click the 👤

subtle spoke
supple mica
#

Oh I just realised, what browser are you using?

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Use another browser if its Operagx or Brave as there's known issues Prayge

subtle spoke
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I am Brazilian

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but I'll try to switch browsers here

subtle spoke
#

@supple mica get

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obrigado

subtle spoke
supple mica
#

🫶

cobalt sleet
#

As long as you use one of these without changing the appearance in any way (no other colours, outline, shadow etc.). https://bit.ly/3Up45yc

supple mica
#

I missed that message wawa

sturdy swan
stoic socket
cosmic reef
sturdy swan
wet flower
ornate junco
#

@pliant mauve

pliant mauve
wet flower
#

thanks!

ornate junco
cunning meadow
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can someone explain me how are servers ranked on the website in detail?

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It all just looks terribly messy and random to me

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is there an algorithm or way to get ranked higher?

ornate junco
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you can use auctions

cunning meadow
ornate junco
#

i think it depends on member count

wet flower
#

#promoted -> amount of votes i think

cunning meadow
cunning meadow
ornate junco
#

probably yes

ornate junco
cunning meadow
#

I look up chill servers and it gives me some tech support thing

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it's pretty same for each tag, I don't get it why are these servers ranked so high for apparently no reason

ornate junco
cunning meadow
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Like 6-8 months ago, they used to list servers via vote count which was actually reliable

wet flower
#

and it has like 14k member, with the next server being 12k so

cunning meadow
wet flower
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most probably it’s via amount of members

ornate junco
#

yes i said that

cunning meadow
#

these servers also got the tag with around 220k members

ornate junco
#

yep

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they added the tag

cunning meadow
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i mean 500k*

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so I dont get why are they ranked higher

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and I can't really find my server anywhere on the list

ornate junco
cunning meadow
ornate junco
#

which server has 20k

cunning meadow
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the tech support one

ornate junco
cunning meadow
#

like there are these servers with 1,5k members and what not

cunning meadow
cunning meadow
slow jacinth
sturdy swan
sturdy swan
#

How fast does the staff team respond to tickets?

long ferry
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iirc generally 24-48 hours during the week, though could probably go up due to #auctions-tickets

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Even if not directly auctions related

sturdy swan
long ferry
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see if you get a response within Monday then, if still not then just give a heads up on the ticket

sturdy swan
long ferry
#

sure, as long as it isnt a question related to purchases etc

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ask away

sturdy swan
#

My bot in my opinion isn’t fairly listed on the music category

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Bot name: reverb

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Category: music

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Page number: 6

long ferry
#

search is being funky for a while by now, so yours is probably not the only one

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some bots get indexed correctly, some on their votes/server count

sturdy swan
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It’s been 4+ months

long ferry
#

cant really give much insights on when and how that is going to be fixed so yeah, your only choice is a ticket in that case and wait for a response

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Some "incorrect" indexing can often be caused by bots names being common, keep in mind that search indexes both the bots name, aswell as the short description and the tags

sturdy swan
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Oh but I’m pretty sure that my bot name, short description and tags don’t match with any other bot

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It really gets annoying since even with a lot of votes the bot is listed really low on the list

long ferry
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" tags don’t match with any other bot "
its not the matching, its matching with the term used on the search. IF search still works as how I remember it, searching for example "reverb" would list bots that are named somewhere around it, aswell as the term being used in the short description and any tags containing that term

#

I dont have a full insight on how search works, so you'd get a more definite answer on that on a ticket

vagrant mason
#

I can change the name of the bot ?

long ferry
#

Yes, you can change it on discord's side, then using the refresh data button on top.gg will fetch your new bots name

#

-refreshdata

cerulean fulcrumBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

vagrant mason
long ferry
#

there is one attached on that message

vagrant mason
#

Check where the button

sturdy swan
#

Nothing happened so far

long ferry
long ferry
#

yours is the only one to show up with others

sturdy swan
#

Yes

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Only in the music category list, it is way below where it actually shall be

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The rating isn’t bad either

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I don’t understand what causes this

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The bots surrounding it only have 1/10th the votes of reverb

vagrant mason
#

what i use for change the name ?

grand prism
#
  1. Refresh data
#
  1. Edit and Save
vagrant mason
#

done refreshed

long ferry
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You have not made any edits

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refer to that message again, read it

vagrant mason
#

same .

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where i add the new name

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where?

grand prism
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You don't add, the site fetch it from the discord developer portal

sturdy swan
vagrant mason
sturdy swan
long ferry
#

press edit on your bot page

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then press save

long ferry
#

then your bots avatar / name should change

sturdy swan
vagrant mason
#

what i have to do?

sturdy swan
long ferry
#

-refreshdata

cerulean fulcrumBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

long ferry
#

read this message

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topggDotRed Click Edit on your bot page and then Save.

vagrant mason
#

ok sec

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done

sturdy swan
#

You’ve done it

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Refresh the page and see if the name has changed

vagrant mason
#

yeah

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its work now

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thanks

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xD

sturdy swan
#

On your first 101 votes, you will obtain $15 in credit. So every month when it resets and you hit 101 votes again you get 15$?

#
How does the system work?
- Each month, bot monthly votes reset (midnight UTC).
- If you get 100 votes on your bot in the month, you can redeem $15 worth of```
#

from the help msg

sturdy swan
#

thanks

trim urchin
sturdy swan
#

Just wanted to see if you can get 15$ every month

shell python
#

i think my bot got declined because it was broken lol

near vigil
#

How to remove reviews from a discord bot?

long ferry
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You cannot remove reviews on your own, you can teach out to a moderator if you feel like certain reviews are violating our guidelines

late trench
#

how do i report someone who is doing dm promo?

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this guy is doing dm promotion

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sorry if i'm at the wrong place for reporting

keen tulip
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Hello, why the bot JakeBot is higher than me (I have more vote).

long ferry
late trench
#

1039904038231224371 (@sturdy swan )

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this is their id

long ferry
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Yup thanks for the report

late trench
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no problem, gotta love those kids asking to do whatever they want like 3Dlol

wet flower
#

is it me or is the top.gg api dying

sturdy swan
#

It's indeed lagging

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a lot

wet flower
#

i see

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explains the spam errors from pm2

long ferry
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yeah bit more lag

sturdy swan
#

Anyways, how do I remove my bot from the website?

long ferry
#

API seems to have more latency

#

using the delete button on your bot page

sturdy swan
#

Alright

sturdy swan
long ferry
#

-apps

cerulean fulcrumBOT
#

topgg Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

topggBotReviewer Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

topggModerator Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

topggDotRed Please read [this post](#announcements message) for more information and to apply!

sturdy swan
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Is there's anyway I can see bot

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queue

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list

long ferry
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you cannot view the queue, no

sturdy swan
#

okie

sturdy swan
#

Hi

steel kraken
#

can I submit more than one design for the banner?

sturdy swan
shell inlet
acoustic bluff
#

@cyan palm May I dm you about you locking my server since it's been unlocked already

floral pagoda
patent needle
#

Hey Staff, it's not important but i need to ask. Can I use these topgg upvote emojis in my vote command?

long ferry
#

If these are related to only voting related to top.gg, probably fine

patent needle
#

yap, i want this first for server vote and second for bot ^^

bright timber
#

none of my votes are actually submitting WHAT

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i go through the captchas and then try to vote again and don't get any acknowledgement that i've already voted and likewise none of the webhook responses from bots or server voting are triggering

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relogging into the site doesn't affect this either

patent needle
#

try using a different browser or device, at least it helps me ^^

patent ruin
#

how do i check how many credits i got

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@patent needle

patent needle
long ferry
#

-credits

cerulean fulcrumBOT
#

topgg Auctions Credits

What are credits?

  • If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
  • Don’t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make.
  • You CANNOT “withdraw” them for real money.

How does the system work?

  • Each month, bot monthly votes reset (midnight UTC).
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

:bulb: You can read more about using your vote credits in our vote credit support article.
topgg_ico_bonk You can read more about Auctions in our Auctions support articles.

celest lantern
#

a

sturdy swan
deft sage
#

I wanna know if my bot verification has been denied

long ferry
#

-declinedbot

cerulean fulcrumBOT
#

Your bot was likely declined because it went against our bot guidelines.

Please contact your bot reviewer in a direct message if you have questions about the decline reason.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

long ferry
#

it has not been declined yet

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or better said, not reviewed yet since we cant tell if it will be declined or approved by now

spare cargo
#

Is the site down?

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I send the bot to verification and it did not send!

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Cmon I dont want tro write the description again.

long ferry
#

have you filled out all the fields correctly

spare cargo
#

AND IT WASNMT BEEN SEND

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it took too much time to write itall

long ferry
#

seems to work on my end at the moment

spare cargo
#

What about ALL the description that I wrote?

spare cargo
#

@long ferry My description disappeared

long ferry
distant egret
cobalt monolith
#

Hi, I have an issue while trying to vote for a bot to claim a daily reward, the page tells me I have to be logged in, but I cannot proceed, I go to oauth and I log in there then refresh the voting page and it seems I'm still not logged in, can you tell me how to fix that?

long ferry
#

try a different browser

cobalt monolith
#

I'll try that

karmic tusk
#

The bot icon for my bot on TopGG is not changing and I have had a new icon for my bot for 3 hours now.

long ferry
#

-refreshdata

cerulean fulcrumBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

cobalt monolith
sturdy swan
#

hehe

marble sentinel
#

hello, how i can add my server?

steady finch
marble sentinel
steady finch
#

You have to add @small lantern to your server.

marble sentinel
#

i added the bot on 3 servers and nothing

steady finch
#

try pressing refresh servers

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and then wait for a few minutes and try again

marble sentinel
#

only one server appears

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I am going to wait

long ferry
#

press refresh servers, then logout and back in

marble sentinel
#

thanks

vivid granite
#

Hey @cerulean ember - fired you off a DM, fixed up the commands acting erroneously on our bot :)

sturdy swan
#

I tired using JPG and PNG and this is the result

grand prism
#

Cause link didn't have .jpg/.png at the end

#

This must be a direct link to the image, not to an imgur page

long ferry
#

on the imgur page, right click the image and copy the image url

#

that should provide you a supported URL

shut moon
#

Hi i want to ask like how many it will take to register my bot in top.gg

summer cosmos
#

How many bot reviewers does top.gg have total?

long ferry
zinc oracle
#

22

cerulean fulcrumBOT
#

topgg When will my bot be reviewed?

Currently our average bot reviewal times are around two weeks or more.

Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

shut moon
#

Hmm thx

#

Then can you tell me how many time it will take to verify my server ?

long ferry
#

servers do not undergo a verification process such as bots

#

they're listed instantly

shut moon
#

Hm ok thx you

bronze trellis
#

Hello, I'm having an issue. I just realized I paid for a 'product' and not a 'server' but I paid in the server category

#

Is there a way I can change it to a server so it gets listed?

sturdy swan
true warren
#

Yo can you undo the account deletion i did

bronze trellis
#

Is there a way to view your ads that you paid for?

sturdy swan
#

Im waiting for support to respond since it wont let me pay

raven slate
#

The website is still bugged with the tags.

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Why can I select tags when my server doesn't appear in the list when I search for specific ones with a specific tag?

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It doesn't even appear when I type in my server name...

mortal cave
#

hey uh

#

what exactly does shortly mean

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this one server is completely impersonating ahrimains and is on the top search result but it's actually for some Turkish twitch streamer

fiery iron
mortal cave
#

.> well it didn't seem to do anything

shell inlet
shell inlet
shell inlet
#

you have to solve it on your own

mortal cave
#

how is that internal

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The page on top.gg says ahrimains

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the link leads to some random Turkish streamer

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How is that not the definition of impersonating

shell inlet
#
  1. im not sure who ahrimains is and is being impersonated by who
  2. moderation team will handle it accordingly if it's valid, u don't have to worry

https://support.top.gg/support/solutions/articles/73000537674-how-to-report-a-bot-server

mortal cave
#

I don’t suppose I can link it

raven slate
shell inlet
raven slate
#

~4100 members

mortal cave
shell inlet
mortal cave
#

oh

#

I feel like that should be included on the report prompt

shell inlet
hardy lion
#

Can i get a listing that i created on my old account (now disabled) deleted so i can post it again on this account. Pretty please :)

long ferry
#

Are you referring to a bot or server

hardy lion
long ferry
#

Are you able to prove you own the bot?

hardy lion
long ferry
#

DM any moderator who's available then, i am not available

full sluice
#

Hello !

I received a message telling me that my bot was refused because it was offline .
Yet he is still well and truly connected
I don't understand if this would be a mistake ,?

long ferry
#

-declinedbot

cerulean fulcrumBOT
#

Your bot was likely declined because it went against our bot guidelines.

Please contact your bot reviewer in a direct message if you have questions about the decline reason.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

long ferry
#

Reach out to the reviewer

full sluice
#

Okay

sturdy swan
#

Hello I been having issues with the website top.gg

  1. When I try add/setup my YouTube channel does not show. Sometimes when it does show up when people hit the link it takes then to YouTube but it does not show our YouTube channel

  2. When I try add/setup Twitter. When I try to set it up the website called top.gg clashes

I try two different internet browses like Brave and Microsoft edge and still none thing

long ferry
#

Could you provide examples on what you're typing in?

sturdy swan
grand prism
#

Delete https://twitter.com/ part

sturdy swan
#

Okay the twitter works now but the YouTube it sort of worked. It takes you to the YouTube website but it does not take me to my YouTube channel

long ferry
#

Is your youtube channel reachable with an @ in the url or not

#

Press "edit" and show what you have typed into it

sturdy swan
long ferry
#

Remove the @

#

Then try again

sturdy swan
#

Nope it did not work Aurel

long ferry
#

And the channel name is valid? What URL are you being sent to?

long ferry
#

Seeing how it doesn't show on discord, doesn't seem valid

stoic socket
#

yes down for me too

magic sundial
#

Hi is the site down?

stoic socket
#

yes

distant egret
#

back now

long ferry
#

Refer to the example on the field

#

Also, you wont be muted or anything for posting links, especially if support relevant so dont worry 👍

warped garnet
#

I cant vote

sturdy swan
vivid ermine
#

Voting not working?

warped garnet
#

Site appears but it said I cant vote since im not logged in

long ferry
#

Use a different browser

#

And using the @ thing does not work on the url?

sturdy swan
long ferry
#

Yeah site seems slow right now, cant check

sturdy swan
sturdy swan
warped garnet
long ferry
#

Try again in a bit

agile ember
#

Is the site down?

warped garnet
#

I am logged in but it said I am not logged in

sturdy swan
sly kraken
#

Site down?

sturdy swan
sly kraken
#

:(

vivid ermine
#

Is the mother of this problem will not be solved

#

The voting site is no longer working well, it has become annoying

tepid cove
#

what is the TOS and privacy and policy of getting your bot verified on top.gg

#

i forgot the tag name

prisma granite
midnight flax
#

Site dead

opaque citrus
#

again

sturdy swan
opaque citrus
#

isnt this like 3rd time this month?

prisma granite
#

ok

tepid cove
tepid cove
prisma granite
tepid cove
pliant mauve
#

it may be experiencing issues rn

obtuse jungle
#

I am not able to vote for the bot! I could vote for it in discordbotlist tho

tepid cove
obtuse jungle
#

Woww

rigid frost
#

Facing the same issue

obtuse jungle
#

for me its working tho

#

I just cant vote or add

marsh hare
#

im getting the same gateway timeout thing

obtuse jungle
#

I voted for a bot 5 minutes ago, its results (prizes) came rn. So I'll try to vote for the bot rn

tepid cove
obtuse jungle
#

I just cant add bot or vote

#

lemme try rn

tepid cove
#

mine doesn't even work

obtuse jungle
#

Still can't vote 😭

tepid cove
#

im confused with this. i have a dm command setted up that only the developers use it. does it still break that guideline?

obtuse jungle
#

Waiting since a long timee

marsh hare
#

hey how are we supposed to get the bot developer role? in the roles channel it says its for people who have an approved bot but i didnt get the role when mine was approved

opaque citrus
#

maybe contact someone? im not sure though im pretty new here

marsh hare
#

oh i guess i can ping the support team

#

<@&817055174613794826> hey how are we supposed to get the bot developer role? in the roles channel it says its for people who have an approved bot but i didnt get the role when mine was approved

tall pond
#

Site down again? Lol

marsh hare
#

it loaded for me but its extremely slow

tall pond
#

I keep getting the bad gateway cloud flare screen. bceFedUp

obtuse jungle
#

hm

#

<@&817055174613794826> Not able to vote for bots, plz help

tall pond
#

Feels like there’s NeonSparklealwaysNeonSparkle a problem lately.

marsh hare
#

thanks whoever fixed my role

frank dome
#

<@&817055174613794826> there is problem with voting system

obtuse jungle
#

ikr I also need

frank dome
#

We cannot vote it keeps buffering i am so pissed

cerulean ember
#

Please do not spam

frank dome
#

🙂

cerulean ember
#

Try use different browser

obtuse jungle
#

Sry sir

obtuse jungle
frank dome
obtuse jungle
cyan flint
#

hey guys, support team is for auctions support only🫶 please dont spam ping

frank dome
#

I am pissed

cerulean ember
#

Try using different browser

midnight flax
#

Different browsers don’t work

#

Already tried

cerulean ember
#

Also which bot you trying to vote?

frank dome
#

Karuta sofi anigame

midnight flax
#

^

cerulean ember
#

Can you show ss and provide me link of voting page

tall pond
frank dome
cerulean ember
#

Yes

frank dome
#

Or dm?

cerulean ember
#

You can send here np

frank dome
#

Wait mate

midnight flax
tepid cove
#

why is the find bot button doesn't even work

cerulean ember
#

Wait a sec let me try

tall pond
cerulean ember
#

Oh

#

Seems like site is down

#

Just try after 20-30mins

tepid cove
#

looks like i'll submit my bot to top.gg tmr

cerulean ember
#

I will keep an eye on site. If it doesn’t gets fixed automatically i will let devs know

midnight flax
#

It’s been down for over an hour

gray oak
#

Its been down for at least 2 hours for me.

last spire
#

not gonna lie it's been a problem for like a hour or so man, please find out what are the causes

gray oak
#

Its slow and I can't vote when it loads.

cerulean ember
#

Doesn’t look like well anyway thanks guys for reporting

gray oak
#

500 server error and 504 error when voting.

cyan flint
tall pond
#

bulbasaurDanceDancing hopefully they can find a cause or fix! It does happen kinda often…

gray oak
#

Which means its serverside, not clientside.

cyan flint
#

BunNod there will be a fix asap, our dev team is very small so please be patient🫶

frank dome
#

Fking

cerulean ember
#

Please read above conversation

opaque citrus
#

got my vote reward now

#

thank you

cerulean ember
#

Site is down just wait for few mins

frank dome
cerulean ember
#

Yea we let our devs know about it, IT WILL BE BACK IN FEW MINUTES

frank dome
#

It was fixed maybe but it started again

gray oak
#

Yall stop being mean. They are trying their hardest to bring the site online.

frank dome
#

I am facing this problem from quite awhile

cerulean ember
#

No need to spam same question multiple times just be patient

frank dome
#

Sry

gray oak
#

If you need more info about the error, the servers top gg is pinging are returning a 500 and 504 error.

#

I hope that helps!

night zealot
#

Accesing website will get error 503

pallid bear
#

website is down

#

its costing me thigns for bots cause i cant vote

frank dome
#

What is 503 error?

pallid bear
#

im tired of the constant bs

wet flower
night zealot
cerulean ember
#

downvote Site is down right now please patient. Devs are aware of this issue and working on it. It will be back soon. Thanks

frank dome
#

Same

obtuse jungle
#

sem

obtuse jungle
#

Spot it mate..

pallid bear
#

with all due respect

obtuse jungle
#

STOP ITT

opaque citrus
#

oh wow

obtuse jungle
#

there are many users crying struggling, devs are working on it.. Have patience and stop it

night zealot
#

i see mute coming

opaque citrus
#

bro deleted the word patient of out his dictionary

wet flower
#

lmfao

obtuse jungle
#

ITS WORKINGGG

spiral ibex
#

okeh have patience guys im sure the staff are working on it

pallid bear
#

bout damn time

cerulean ember
#

-mute @pallid bear spamming inappropriate gifs in support when site was down

cerulean fulcrumBOT
#

SuniL#4342 muted THE HELL RAISER#4535 indefinitely Reason: spamming inappropriate gifs in support when site was down.

frank dome
night zealot
#

i told you

wet flower
#

my guy got mad because he can’t vote for a bot just for some stupid gifts

opaque citrus
#

nice

supple mica
#

-support

cerulean ember
#

-support

cerulean fulcrumBOT
#

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

#

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

cerulean ember
#

Please onionpray

supple mica
#

🫶

wet flower
frank dome
#

I smell ban

#

:pepe_exit:

supple mica
#

-support

cerulean fulcrumBOT
#

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

supple mica
tidal thorn
#

site is not working

wet flower
#

ok so about the api, just wanna clarify

#

if the whole website goes down, does the api also goes down

opaque citrus
zinc oracle
wet flower
#

ah ok

tidal thorn
opaque citrus
#

i think most people do

opaque citrus
#

not sure cuz i somehow got the reward from voting a bot already and havent go to top.gg again after that

cerulean ember
#

We do not handle rewarding user, contact bot devs regarding that if you have any issue.

obtuse jungle
#

again down npp

supple mica
#

If the website goes down, so does the api. But it stores who voted, and will catch up eventually. So can be slow.

#

Give it some time

sly kraken
tidal thorn
#

why is it down so often?

wet flower
#

server overload is common for large sites

opaque citrus
#

i assume many people is on the site at once?

wet flower
#

top.gg is a short and easy to remember TLD so

tidal thorn
#

need to invest in better servers that don't overload easily

wet flower
#

easier said than done

#

server cost isn’t cheap

opaque citrus
#

imma go now. goodluck everyone

supple mica
#

-support

cerulean fulcrumBOT
#

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

supple mica
#

Pls move to general for conversing Prayge

sturdy swan
#

I am assuming top.gg is having issues again???

wet flower
#

i’m crying

latent crown
#

the site is not opening

latent crown
#

ok

sour vortex
orchid oar
#

Como faço para logar de novo ?

#

<@&817055174613794826>

#

How make tô login again?

#

To

lime carbon
rich loom
#

hi, does anyone have the server for the JavaScript placeholder? I’ve followed the necessary steps to manually install it but the commands are totally missing

#

it even loads during server startup but no placeholders are accessible

#

wrong server

#

my bad

#

ignore above ^^

carmine marsh
#

Hello. 👋🏻 I have received a 504 Gateway time-out error on Top website. Are you receiving the same error? Or is it happening only to me?

gaunt crescent
#

I have not been able to vote for about 20 mins

normal narwhal
gaunt crescent
#

Thank you

carmine marsh
#

Thank you. I think that notice should be on #site-status channel.

boreal steeple
#

site dont work

#

have bugs and load to much

boreal steeple
#

ah

#

okay

#

srry mb

acoustic pier
#

the site is not loading

wild iris
sturdy swan
#

Website not working

stoic socket
digital gust
#

Bruh?

stoic socket
robust cairn
digital gust
#

Bruhhhhh

stoic socket
#

yes site is down

sturdy swan
digital gust
#

Thx for saying

sturdy swan
arctic vault
#

It's back!

tawny sage
#

Hi

orchid oar
#

How i make to login again in site with my acont of discord

#

?

sly kraken
#

I'm having the same issue^^^

orchid oar
#

How loging ?

latent crown
#

the site has too many pings

dense scarab
#

why the site is so lag?

digital gust
#

I have same prob

dense scarab
#

is like totally can't load

latent crown
#

yes yees

#

there is excessive lag

dense scarab
#

I thought they solve already?

latent crown
#

Me too

toxic topaz
#

why you guys not working on issues which is having in website

#

we can see regular outages

#

please look into the issues!

green ruin
sturdy swan
#

its still not letting me vote

amber quest
#

its just me or the whole website is not working

#

i mean keeps loading and loading

long ferry
#

We're aware and its being looked at, thanks for understanding

sturdy swan
#

I just have a question and I am not trying to be rude or anything asking, But I just noticed that recently that top.gg has been having a ton of issues compared to previous years, is this caused by discord updates or is it solely top.gg issues?

dreamy solstice
#

The site problem is not resolved .

long ferry
#

it is not

#

at least it seems like it is not

sturdy swan
obtuse jungle
#

Showing for me

long ferry
#

Yup refer to above

#

We're aware and its being looked at, thanks for understanding

obtuse jungle
#

oof

long ferry
#

It is being looked at

haughty grotto
#

It still states it was fixed and has not been updated.

long ferry
#

It is being looked at internally, the #site-status has not been updated

haughty grotto
#

Yes. This is what I am referring to.

long ferry
#

I'm aware, though its still being looked at nonetheless

haughty grotto
#

Very well.

sturdy swan
#

I hate not voting..

long ferry
#

Please refer to above

#

We're aware and its being looked at, thanks for understanding

digital gust
#

I have it still

long ferry
hollow jacinth
sturdy swan
#

Refresh
This website top.gg/ is currently offline. Cloudflare's Always Online™ shows a snapshot of this web page from the Internet Archive's Wayback Machine. To check for the live version, click Refresh.

long ferry
sturdy swan
long ferry
#

read

sturdy swan
green ruin
#

What is going on with site

long ferry
green ruin
#

Site is not working

long ferry
#

yes

vale basalt
#

yeye its choppy. u have to refresh a lot

latent crown
#

I don't think it's bot resistant.

mint ore
#

okay

shell inlet
#

مرحبًا ، نحن لا نقدم المساعدة في برامج الروبوت بشكل عام ، فنحن نقدم المساعدة فقط في الاستفسارات المتعلقة بـ top.gg

severe scaffold
#

server down!

shell inlet
night zealot
#

When you submit a new server the button is loading and nothing happens

long ferry
night zealot
#

Yea I didnt saw the EDIT message

prime moat
#

Hi*!* the site is working now, but says that i voted but the site was broken so it was unable to vote

shell inlet
prime moat
#

Its working for me AS_Think

dreamy solstice
#

👍

shell inlet
#

good to know, once it's stable according to the engineers there will be an update in #site-status

sturdy swan
#

I paid for 2 advertisements, but it only shows one is active?

shell inlet
bronze trellis
#

Did i just pay for nothing lol

bronze trellis
#

ive been asking for help since yesterday and no help haha jirachiyay

long ferry
sturdy swan
grand swan
#

how can i changue the description/link of my ad in the auctions?

long ferry
#

depending on what ad (product, bot/server), the product one under the create tab, the bot/server one on the listing description

orchid notch
#

i cant vote for bots, keeps saying i need to login

long ferry
#

you can report a server using the report button on the server page, reporting a user can be done through dming a moderator

last stag
#

I'd like to report someone in this server

#

they first tried to distribute a virus, and then threatened to call the cops on me

#

@cyan flint

grand prism
#

reporting a user can be done through dming a moderator

last stag
#

ok thanks

last stag
grand prism
#

Because they probably don't respond right away

#

A lot of things are done in DM's with moderation or people who check bots

supple mica
#

dang

#

-dm

#

Nice @cerulean fulcrum

last stag
#

alright I'll DM you, thanks

supple mica
#

That's not what I said catclown

#

If a Mod doesn't reply in 24h then bump your message, if not move to another Mod

#

But do shoot me a dm and I'll see what I can do

last stag
#

whoops, sorry

long ferry
fervent fractal
#

what's this ?

slow jacinth
#

or another browser

long ferry
#

Different browser should do it

#

Cant tell which one you're using

bronze trellis
#

Is there a way to change product to server?

#

The product has my server link in it

long ferry
#

It is not no

hardy lion
#

can an available moderator dm me regarding the removal of an old listing which i've lost access to

long ferry
#

You can use a server listing on the next bid round instead of your product

bronze trellis
#

Will people be able to find the server/join even if its listed as product?

long ferry
#

Not using search no, as it is not a listing (server, bot)

bronze trellis
#

Soo am I able to get a refund?

#

It wouldnt even let me list the server as ‘server’ and only let me pick product

long ferry
#

If your ad is currently running, no, unless you dont get all of your impressions then you'll get refunded the remaining amount

long ferry
bronze trellis
#

It is

#

Ok well its at a crisp 0

sturdy swan
#

eehh

#

its back

#

i use google

long ferry
#

Then you should be able to view it within auctions, perhaps the server itself was added while you were logged into auctions. Would suggest a different browser and try to relogin

long ferry
sturdy swan
#

chrome

#

every time

#

the cloud flare comes

#

the request does not work

long ferry
#

That error is often associated with operagx or brave

#

Try a different browser except these 2

sturdy swan
#

i use chrome

#

not brave

#

not opera

#

it comes only after cloud flares

long ferry
#

Is that on a desktop or mobile

sturdy swan
#

desktop

long ferry
#

Clear your cache and cookies, then try again

sturdy swan
#

i tried

#

its just showing up

#

after the cloud flare

#

please notice that

#

and try to fix it

#

or check the cloud flare provider

long ferry
#

Like I said, that error is often related to using either operagx or brave. Are you perhaps using extensions that could block essential mechanics (such as adblockers). Please try disabling your extensions and try again

#

When exactly are you getting it? After pressing login? Describe the steps you're doing before seeing that

sturdy swan
#

i just click authoroize

#

then a cloud flare shows up

#

after it loads

#

the error shows up

terse sleet
#

yes

long ferry
#

Also, try disabling extensions if you're using any

sturdy swan
#

ok

#

wait

sturdy swan
#

after that i click the bot

#

to vote

#

then it redirects me to a login page

long ferry
#

Click bot to vote? So you're on the voting page of a bot, then pressing login?

sturdy swan
#

yea bro

#

forget about it i wont vote for the bot page sucks

long ferry
#

Otherwise try logging in through the main site, going to https://top.gg and pressing "login" on the top

Top.gg

Spice up your Discord experience with our diverse range of Discord Bots and Servers as well as other spaces to discover DAOs.

#

Then going to that bot page and trying to vote

crystal jetty
#

Hi! One of our member has unfortunately reviewed our server with this statement:

IF anyone need a genshin impact buddy to play with you DM Leafper#6395 I'm one of the moderators of the server give me dm i will play with on it my server are either Na/asia I will hope you on genshin impact journey I am leafper a formal mod of this server with the Blue seelie role.

As you can see above, they claim being a moderator of our server (which is clearly not the case). I was wondering if there was any ways to take down a review for safety purposes.

grand prism
#

Of course

sturdy swan
#

all that

#

to just vote

crystal jetty
sturdy swan
#

what is the point for all of that

long ferry
#

The captchas are there to protect from votebotting, but yup your decision

long ferry
#

Actually

#

Link me the bot/server page

sturdy swan
#

or captchas

crystal jetty
sturdy swan
#

not both

long ferry
#

Yup thanks

sturdy swan
#

its too much

long ferry
sturdy swan
#

ok

#

thx anyway

long ferry
#

If you do have concerns or suggestions regarding how Top.gg handles protection or how voting is done, feel free to drop feedback @ https://feedback.top.gg

crystal jetty
#

That’s one of our old active members

#

That wasn’t a bot

#

Basically

sturdy swan
#

@long ferry what this ?

long ferry
#

Refer to the steps provided above, use a different browser, disable extensions if using any, check if you're maybe using a vpn, try logging in through the main page directly instead of clicking login on the vote page

long ferry
crystal jetty
long ferry
sturdy swan
#

hello

long ferry
#

-ban 1085249738544250911 mute evasion from Taras Yashchuk Vitalievich#0812 1084921351871143976

cerulean fulcrumBOT
#

Banned Taras Yashchuk Vitalievich#3276

long ferry
#

-ban 1084921351871143976 upgraded to ban, evading mute using account 1085249738544250911

#

Come on carl

cerulean fulcrumBOT
#

Banned Taras Yashchuk Vitalievich#0812

long ferry
#

@fluid birch our bans do be colliding

#

Kekw

fluid birch
#

It be like that KEKW

long ferry
#

Stink

sturdy swan
#

Hello is a mod online ? I would like to report a scammer who tries to steal Discord account from this server ?

stoic socket
#

DM a mod

#

@zinc oracle is online

sturdy swan
#

seems like she is no longer on the server

stoic socket
#

they got banned

sturdy swan
#

nice

stoic socket
sturdy swan
#

report to Discord to get his acc banned too

stoic socket
#

you'll have to do that

sturdy swan
#

my this is still loading

#

been on it for 30 mins

terse sleet
#

yes

sturdy swan
#

hey

#

i need help i have been on this adds server for the top.gg for like an hour.

zinc oracle
sturdy swan
#

Yes

#

Ima sign out of my computer

#

When I click add to server then it takes me to server details then I click next step the it just loads forever.

eternal dust
#

Is the site issue solved?

floral pagoda
#

Works fine for me

sturdy swan
#

Not me

#

It's still loading

#

Dominik

frank dome
#

The voting works properly now thanks <@&817055174613794826>

sturdy swan
#

No I'm trying to advertise

#

@frank dome

pliant mauve
sturdy swan
#

Ima try on phone

tepid cove
#

can i use dsc.gg in my bot support server link when adding a new bot to top.gg?

gleaming steeple
#

Hello

#

#bids What does this rum do?

shell inlet
cerulean fulcrumBOT
#
Top.gg Auctions

Auctions information
You can find out more about Top.gg auctions by reading this support article

**Current Auctions Stage**

We're currently in the stage of Auctions Bidding, This stage runs from <t:1678820400:F> (<t:1678820400:R>) to <t:1679338800:F> (<t:1679338800:R>). During this stage, you will be able to bid. At the end of auction , you will be given 24 hours to pay.

Auctions Timing Update
Next Ads Go Live / Next Auctions Starting: <t:1679425200:F> (<t:1679425200:R>)
Next auctions ending: <t:1679943600:F> (<t:1679943600:R>)

tepid cove
#

ok

sturdy swan
#

How do I know if my advertisement is up

patent needle
#

Hey, probably I'm blind but where can I check the reviews I've posted? I am wondering if there is such a place 😅

shell inlet
shell inlet
patent needle
#

ou oki, thank you Staff for answer ❤️

true warren
#

Can i undo my delete account it says to join the discord and ask for support

jagged tusk
#

I keep trying to vote, and it says that i voted, but i never received an dm from the bot/the bot says i did not vote

long ferry
#

Try a different browser

long ferry
jagged tusk
#

that's not really helpful, because it used to work fine a few weeks ago, I didn't change anything

long ferry
#

Still, trying a different browser might resolve that nonetheless, especially due to caching

kind halo
#

how can i link my bot with a team?

shell python
#

how do i delete my server from top.gg because i had added my server on top.gg and changed server name and things now on top.gg its still showing old name and discription i wanna delete it and re add my server

maiden portal
#

is joke!

raven slate
#

What?

maiden portal
# raven slate What?

is community toxic and joke and spam much "i am no banned" bla blah is more spam lmao

raven slate
#

Ok?

sturdy swan
#

Only DMs (e.g. DM advertisements) & inside this server

raven slate
#

Nice excuse to not ban a racist.

#

Awesome.

grand prism
#

If they were to ban everyone, there would be no one on this server