#support
1 messages · Page 28 of 1
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

@grand prism and @sage monolith : Maybe I shouldn't have specified the bot I want to add. I'll be adding a few different bots, and I truly don't understand how to add them. Is it just a matter of clicking the "invite" button on their listings?
Yes
Click on the invite button to add it to your server
Correct, if you hit the invite button on the bot page, you will be promoted to add it to a server of your choosing.
Once selected, the bot will be in your server with the permissions specified. From there you can add or remove additional permissions or roles.
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Whenever i try adding a background banner to the bot it gives me an error. How do i do this?
This is the banner:
#development - Ask your question there
Hi,i won giveaway(poketwo shards) and still didnt receive dm from cm
No need to ping people, state what you need here and we can help you out 
okay sorry can i talk with somone from the team ?
If you're looking for someone to help with regards to Topgg, moderation, bots etc. you can reach out to a Moderator, if you need that to be escalated you can reach out to an official Topgg employee who have the blue nametags 
okay moderator can we talk ?
Feel free to reach out in dms, sure 
-how2search
To find a bot that you need, please try searching for it on our website.
You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.
If you still haven't found a bot that suits your needs, then try searching on Google for it.
It’s exclusive
How come this is allowed which is an ai bot that uses aichat or whatever it’s called
i dont see anything wrong
Not sure, but i don't think so anything can be done regarding this
I wanted to ask what I have to do to get my discord accepted in the bot so that people can vote?
If its blatant impersonation, it wont be allowed onto Topgg
thank you for answer 
apply your bot on top.gg by following this link
https://top.gg/bot/add
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
<@&817055174613794826>
yes it is by using the webhook of top.gg. for more info #topgg-api
Ty
Hey, so we used to have reviews on our server page, but they're suddenly poof?
@cobalt sleet Please help this guy is dming me daily
I D- 844843800874582048
@shell inlet
just ping support team
okok
support team is allowed #getting-started
-b 844843800874582048 dm ads
Banned Ishh#4881
<@&817055174613794826> - Not sure if there was an update or something that caused this, but we had about 6 or 9 reviews on the top.gg page
Oh my god I am dumb, sorry. I realized it was because I was on the preview version of the page
- I am so sorry
no worries! im glad it isn't actually something concerning 😅
lol me too... I was about to cry haha
how do I add an embed image onto a server profile?
like here for example: https://top.gg/servers/779043676214263808
<@&817055174613794826>
don't seen an option in the settings to do so
whats the TAG
You can use HTML and CSS in your long description to be able to put images :)
You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.
Yw!
I wanted to ask what I have to do to get my discord accepted in the bot so that people can vote?
@gloomy shell
As long as your bot follows our bot guidelines (found here: https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines) it will be accepted
It can take 1-2 ish weeks for testing after you submit before it is approved 
a ok
I have one command that was made specially for server admins and requires administrator permission, i have to remove this permission to get verified?
You can require the user to have admin, thats fine. We disallow the bot from requiring administrator
oh, i see, ty
yw!
So I just wanted to post a bot announcement via the feature on the edit bot page, so I clicked the publish announcement button once but ended up with 8 new entires...
I tried deleting the spare ones but they aren't being deleted, help?
Say, one of my bots' avatar doesn't show up on Top.gg, it just shows its initials. Can I fix this somehow?
https://top.gg/fr/bot/412220365700595712
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
oh
It's been 2 weeks since I added my bot, I wonder when it will be approved
-upto
When will my bot be reviewed?
The average up-to-date approval times are stated [here](#support message).
Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
try re-logging in
Already same no solution. // maybe moment think SHIFT + F5 cache delete page xd
It can take a while for announcements to post/delete
You need to refresh the data
@amber quest
How do I get rid of creators for a server? I added a server I'm in but some of the creators are not people in the server anymore.
-team
How do I create a team?
This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview
My bot's widget is currently showing an error that something spoopy happened and has been doing so for a very long time. Is this a widespread issue or is it just me?
(Also the fact that it says to visit discordbots.org is funny)
How do i stop getting notifications for voting for mimu?
Try clicking "refresh data" on your bot page and then editing and saving the page. It could just be outdated cache.
That would be in your browser's notification settings.
Hello Staff,
I'm currently in the process of listing a server on your site and I wanted to know if linking your website in the description is against TOS?
That's fine. You can also list it in your server settings under "Website URL"
Oh i didn't see that there, thank you very much
It doesn't appear that I have the option to add my Website URL
It will appear after you've added your server.
A bit of a dumb question but I didn't realise that Top.gg had a listing for DAO which is more suitable for my server to be listed.
I ended up creating a listing for the same server in both the discord section and DAO and now I'm getting a 404 error with the DAO page i just created.
Do I have to delete both of the pages I just created and restart?
All good now please ignore
You can only make your server page a DAO or a regular Discord server listing. It can't be both.
Though so...I've made it into a DAO instead since it's more in line.
hello i was edit my server but web is Gateway time-out
Are you logged in?
I did give authorisation via discord
Could you try refreshing our site after logging in and let me know if that works?
I don't think this is working because my pfp isn't to be seen
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
This should fix it
Thanks, it did 🙂
Trying to edit the description for a team I created but, I keep getting this message:
"Something went wrong! Try a different image and double check your team name."
Even when I change the image i still get the same message
thanks
-addserver
Adding Your Server To Top.gg
So you want to list your server? We have a support article to help guide you through the process! If you need more help please contact us in support!
Click here to follow our guide!
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
@cobalt sleet and my bot it's have 7 days and don't reviewd
-upto
When will my bot be reviewed?
The average up-to-date approval times are stated [here](#support message).
Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
hey there, can you go to your profile (https://top.gg/user/me) and find your server there, click "Edit" and then fill out the information required, then click "Save Changes" ? This should publish your server properly
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
Do you see your server listed on your profile?
Does it have an "Add to Top.gg" button?

If you contact a moderator because you've lost access to the page (either due to discord issues or other issues) they can delete it and approve it for you immediately, but if its just a user to user transfer (if you had the old owner delete it on their own) then you have to wait, yes
we only do immediate approvals for lost accounts/access
<@&817055174613794826> hi, I just received an email from Mikela with Top.gg support about a ticket I submitted earlier today. They suggested that I’d join the server and so I could get ahold of the Community Manager, Johand, about why and how I could fix the lock that they had placed on my discord server that I had added to my profile on the Top.gg website. Is there anything that can be done or changed to resolve this? Please let me know! Thank you!
I wasn’t sure if he was actually in the server or not, honestly 😅 thank you so much! I’ll get ahold of him about it, hopefully he feels better soon! ☹️
Hello <@&817055174613794826>! So basically i have 2 good servers, is there any chance that the bot can give someone a server voter role, for the other server if they vote the other server?
No, we do not allow users to be rewarded in one server/bot for voting for another server/bot
Alright, thanks for the quick response
I recommend reading our server guidelines (https://support.top.gg/support/solutions/articles/73000502503-server-guidelines) for what you can and can't do with your server and its page on our website 
Must not show NSFW imagery (in the description, icons, announcements and emojis) Your server must not present any content on Top.gg that is against Discord's Terms of Service, this includes but not limited to: Discriminatory/Derogatory content...
thank you
329384453568724993
Hodmex Giveavey#5160
Got the same dm
Thanks for banning 
Hodmex Giveavey#0139 (452680785254809611)
288179589212012564
-ban 288179589212012564 Scam
Banned Hodmex Giveavey#7461
Thank you
725387315840680057^
-ban 725387315840680057 Scam
Banned Hodmex Giveavey#8215
👍
There's two more in the server: from: Hodmex
Banned Hodmex Giveavey#8215
ty
437098542750760962
theyre all being handled guys tysm for reporting
👍
-b 437098542750760962 Scam
Banned Hodmex Giveavey#6343
@compact needle
can you send their discord id rather than name and tag?
It already got banned
oh awesome
Here's a list of all of them
322429837442678784
925708087661318154
469124411849572362
467840557989756930
490491092219985944
378891424827047940
564545100852756504
516742428829679657
674101861917130783
358075121283497985
163647808765820929
559124060672360449
378686722705326081
375580404998209536
538755184017276928
284384731469053954
566245686312697857
332236246023929867
414150211376775170
398476872289353738
627094778542030858
537319989481570316
530260461774438410
369872515776118804
457072960608534529
451931909681971211
329384453568724993
573106591453151242
695651841580466229
274592182294413313
489066494681022465
439523071955697664
616794786644492288
881800728966987816
363942512844472330
402185996772442122
698655043099820103
758525118854332456
661834489974095880
771929523008045066
486597495221256192
495437497178783776
427235169347305473
716483670390865962
692835399235797044
681486193073979403
785274052561862676
282594811947515905
688433231305244672
690198510565588999
590464963877797898
329384453568724993
452680785254809611
692498291337724017
365699402876321802
503693560865095711
566175481981042688
236541778180702221
457072960608534529
691811561261760584
336370393214353411
406971790569635869
841839690675781653
274592182294413313
399307259362017280
673359052700385285
437098542750760962
462326666279124993
725387315840680057
288179589212012564```
Not sure how many are actually in the server but this seems to be all of the accounts
all handled
tysm
👍
Good afternoon! First, let me say I really love the "Better Villages" minecraft mod. I am just wanting to know if there is a config file somewhere. I looked in the config folder and only see the .properties file with a note to come here for questions.
So, my main question is this: Is there a way to configure the mod (or game?) so that fewer villages spawn? As I said, I love the mod and the new look of villages, in general. However, they are so big that I only need run a short distance before finding another one covering the landscape. It would be great to have, say, half as many spawning?
Thank you for your time and your work on this mod! 🙂
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Click the "Refresh Data" button on your bot's page
It should update within an hour ish
Server was locked due to nsfw or suggestive emotes. We removed some emotes, https://top.gg/servers/1033613408236482580?tab=overview is that okay?
On the page it should say the name of the moderator that locked it, reach out to them in DMs!
#development is what you're looking for 
thx
What are you trying to do?
just open the edit page
Of bot?
ye
are you the owner of the bot? are you logged in?
Can you give your bot id?
i am in the team of bot
Da "Button"
are u from top.gg?
if you're only a viewer and not a moderator/admin, you cannot access the edit section iirc
oh
Nope I'm not a staff, but is your bot approved from top.gg?
yes it is
Okay, then probably you wold be the viewer in your team
only being part of the team, not edit it

You can get a clear knowledge by going here
https://support.top.gg/support/solutions/articles/73000510559-teams-overview
What are Teams? Our Top.gg Teams feature enables multiple owners for communities and integrations on our site instead of a single owner. Today, these communities and integrations include Discord Servers, Discord Bots and DAOs. The Teams feature ...
Hey! We don't manage the privacy policy modal but I've passed this on to the ads team for them to fix! Thanks for flagging it! 
np
hey mac i suggest to allow members to reply to comments not just owners
-feedback
Please leave feedback on our official feedback page!
You can read here for more information on how to make a suggestion or provide feedback and access our feedback page directly at https://feedback.top.gg/.
What do you mean?
When will the Reviewer Application be looked?
We reached out to applicants for interviews last week. If you submitted before then and haven't received any response, your application was likely rejected. We'll be refreshing applications soon for Spring/Summer 2023. Keep an eye on #announcements!
Okayy
means mine was rejected smh
We had 111 applications and could only bring on 4 new bot reviewers so we only kept the best applications and interview candidates.
oh ok
umm hello is there anything that can be done about reviews containing slang words and not pertaining to an issue which could otherwise be solved by just dming/opening a ticket on our os?
We don't have any rules against slang. However if a review contains swear words we do remove them since this violates our review guidelines. If you think a review breaks any of our guidelines please DM an online moderator with a screenshot of the review and the url of your page.
-guidelines
alright
no
@pliant mauve
My bots main command isn't a slash command , and I mentioned it
It works with $help
I've been waiting for two weeks .
Please consider you consideration towards the bot .
you can dm the reviewer
It's frustrating tbh I've mentioned the command in the description and he didn't try to use it
will be responding in dms
I dm you .
Hope you reply soon , two weeks isn't a short time .
How can you remove someone from the creators list?
-team
How do I create a team?
This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview
Transfer to a team where they're not added.
Is the bot developer role given when you get your bot approved?
yep, granted u the role
Alr thanks 
I have the coinmaster bot in my server, How som i start using it
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(


This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
ping ?
Read the above message. Keep this channel on topic please 
Hello I don’t see a bump commands I see no commands at all for the bot topgg
We can know in how long my bot will be checked because I've been waiting for 3 weeks so I wanted to have or have it in the summer
So is their a command to bump a server or how does this one work
Top.gg bot doesn't have a bump command or feature, you vote on our website to get your server higher in results. There is a vote button on the server page, have your members vote for you 
You submitted 2 weeks ago today, it should be reviewed here soon!
Okay
I manually gave you the role! our bot has been a little finicky lately and misses people sometimes, my apologies!
Hi, i need help, i have a bot on the other account, but i can't login, can you give me the owner of the bot on the botlist?
When will my bot be reviewed?
The average up-to-date approval times are stated [here](#support message).
Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
Yep , im always cheaking this
Will caching issue be fixed one day?
You told me that was only for the first days of the month
But well it just happens all the month long
What's the point of having vote locks if sort is broken
Hey I have a question , is it ok if I added a command to send me an invite link to the servers the bot is in ?
If not just let me know 

Nope don't worry I strictly follow the rules 
Hi, im looking for a bot on server, who will send DM to the special roles or special member in my discord channel. Like when MEE6 Sending message to the person who just joined, but i want to send DM when needed.
Any minds?
upd
or maybe need discordjs(tbh i dont know what is it but i think i can code myself a bot with it?)
I don't think so there's any bot. Discord.js is a library which you can use to code your own bot and implement your ideas
HI when I want to vote to my server it says me this: Forbidden 403, I need help.
Hello I am running iTranslator on my server and have a question; On the plug-in the dynamic channel auto translation shows a less clutter than what I am getting translation, it shows the person send a message and then the bot sends the message again as translated (single line) currently I’m getting the bot response with my original message quoted again then the translated message, also using more than one one language to translate, when I say hello it translate it 3x for our large community but each translation is its own large comment response box trying to figure out if it’s possible to keep multiple translations in the same box and If not how do I get this effect : view the 3rd animation down that says dynamic and you will see the difference from the boxy translation already there and see him type a message and a single link auto translation (not the box type you can see already existing in that dynamic at the top before it shows the skfffeent style I am speaking of
I would GREATLY appreciate the answer to how to get the auto translation to work as shown in the dynamic window on the bot currently it’s just in the reply quote box that is clunky and large and shows up he message then translation for each language separate box response so someone saying hello takes up entire screen as it sends it in 3 languages
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Oh ok… sorry
Would someone be willing to try taking a moment to help regardless? Heh
If not I understand
tbh, I've never heard of the bot.
Is there any reason we cannot respond to reviews when a bot is on a team?
on top of this, what way are reviews sorted? newly posted reviews can only be found after going 2 or 3 pages for our bot / If it is just by upvotes, personally I think there should be an option to sort by time it was posted, incase outdated reviews are sitting at the top
I added my server in top.gg but how do I know when it will be available for visibility?
Reviews are sorted by number of thumbs up descending if im not wrong.
and not being able to reply to reviews is an issue rn
Is there also any known issue about not being able to delete or post updates/announcements?
ignore this, must have been cache that was resulting in the new posts not showing for me
I believe its working fine
it should be visible right after adding it
I dont see any logs of you adding a server
Ok
its not published yet
How to make it published?
Ok
it’s been 20 days and i dont have a respond 💀
Your bot was declined. Please fix it and apply again.
#mod-logs message
-addbot
Adding Your Bot To Top.gg
So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in support!
Click here to follow our guide!
LMAO that was ages ago
my bot is verified now and new name
“Dino” is an old name like months ago i had it
not 20 days
12 days ig
hi everytime i vote on top gg, i press vote, and refreshes the site, it still says "you will be able to vote after this ad" so i always refresh the site until i can get the captcha and that takes like 3-4 refreshes (i'm on ios, it applies both on safari and chrome) how can i fix this?
and the queue wait time is at least 2 weeks
by just watching the ads and waiting
back to my android all i need to do is wait for 6 sec and my vote will record to the bot
i know but still i need to refresh
you do not have to refresh
ik but if i dont refresh after just by clicking the vote button once, my vote wont record
so i have to refresh and wait for the captcha to appear
Discord search moment 
Queue is up to 2 weeks or more so it should get reviewed soon
still that doesn’t explain why i dont have a respond.
its been 12 days, before it would be like 2 days and i would get a respond
The length of the queue varies depending on the demand. Recently it has been growing faster than we can review the bots due to a lot of people creating bots to get the active developer badge. We brought on a new wave of bot reviewers to help resolve the situation just last week so we expect with this new team we'll start to see queue duration decrease.
How do I change the name of the bot?
Change on https://discord.dev , and then click "Refresh Data" on your bot's page
Integrate your service with Discord — whether it's a bot or a game or whatever your wildest imagination can come up with.
I mean top gg not discord
The name of the bot is TwinsBot but only on TopGG Twins
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
When will my bot be reviewed?
The average up-to-date approval times are stated [here](#support message).
Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
Yes, you click "Refresh Data"
see the embeds above
I can't find it, can you provide a link or method in detail
read this
yeah some people want the badge, although the bot is verified and on the App Discovery and it’s taking too long to be approved here.
Log out and back into Topgg and it should be fine
Why can't I review mee6?
because
If you're here from the latest NTTS video, let's not berate the staff here. Don't need a repeat of last time.
I ask because I want the same feature for my bot
We hide reviews on bot or server pages if they are constantly being abused by users, and only for that reason
if we decide to do that, it's based on moderator input, not owner request
I remember my bot had a 1 star review of "Good bot" and it couldn't get deleted
So what made those reviews specifically abuse
One thing I wanna know is why for MEE6 is just isn't there, whilst on other bots/servers with reviews disabled it shows a notice
By abuse we mean breaking our review guidelines
I wasn't part of disabling mee6's reviews so I do not know if it was done differently
👍
So you create a bad bot, get hate for being bad, then the hate breaks reviewer guidelines, so you disable reviews to not impact the bad bot
That's the logic?
Why would mee6 get a lot of hate
- topgg didnt create the bot
- the reviews for mee6 were turned off well ove r a year ago
- the reviews were disabled because of constant improper use
@covert field literally this is what i meant
Did I say topgg created mee6 lol?
So you create a bad bot
Maybe leave it for an actual topgg mod
Lets not start an argument please
yes
genius
Yes talking in the perspectice of the developer
Copium
Saying "MEe6 is a bad bot" in a review is not abuse.
actually let me requote this
A negative review is not an abusive review.
So you create a bad bot, get hate for being bad, then the hate breaks reviewer guidelines, so you disable reviews to not impact the bad bot
the word you is used multiple times here without differentiating between different people/groups, thus yes you did say topgg created mee6
shoo
also mee6 is a bad bot
you only understand it that way if you're braindead and can't understand context
average discord user
ugh i had such a good response to that dammit
-support
This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Are you guys going to write a statement about ntts speculation bc more people will come and talk shit so maybe an explanation might stop that? 🤷♀️
Im unable to find it
yeah, the speculation is mostly how topgg had a sudden abundance of advertisements on the platform during the time mee6 was dm advertising ‘coincidentally’
i dont see how that fits that issue
it was black friday
Of course you guys aren’t involved with mee6 but since you advertise there bot for money, i can see potential bias
that doesnt mean anything
I want to remind you guys that this channel is not for discussion please keep channel on topic
It isn't illegal to make money though, can't hate too much on it
@compact hemlock hey you don't have to cause a drama here by watching NTTS' videos, he has clearly mentioned it's his "speculation" and are his opinions and he can't prove anything. I suggest you to not continue it here, if you guys have any issues or queries related to top.gg either ask here
or
-ticket
Need more advanced support?
Open a support ticket
people do tend to spend more around that time, an increase in ads could be associated
Yes i came from the ntts video, but im not interested in that, i was simply curious about the situation from your point of view and wanted to learn what you see in this scenario
There isn't really anything for us to make a statement about, as Fellintron said above, some person shared their own speculations
This isn't really the place for that kind of discussion, this is for help with the website or community :)
yes i completely agree, but alot of ntts viewers seem to love witch-hunting people after videos, such as the porsche nft vanity situtation
I just think a statement about it would potentially stop as many people acting harshly
thanks for showing concern :) im sure the higher ups will come to a decision
no worries! Just wanted to save you moderators from having to deal with loads of people being horrible and shit talking about topgg due to mee6 :))
they dealt with it once, lets hope it doesnt come to it again
Personally i think this time will be slightly more severe
I have a problem and I ve added my bot WerwolfChord to a team that I later deleted again, because I have just watched how it works. But now I notice days later, that I can no longer edit the bot. . . How do I get this fixed?
you cant edit the bot if you deleted it
Ill stop talking here tho since actual question^
if you deleted the team while the bot was in it, the bot is likely lost in the void, the only way to fix it is by having a moderator delete it and have you resubmit it
Where can I ask a mod?
i can do it for you if you dm me the details
on my way
quick question: can i kick top.gg bot after submitting my server
or is it needed in-order to keep the server up in the site
@cerulean ember hey u know telugu language?
It is needed for keeping track of your server stats and being able to re-create an invite if the previous one is invalid
oh thought it was optional
thanks
it doesnt need any permissions though if you have provided it a permanent invite
it just needs to sit on the server
thats good to know thanks
i understand a bit of it, you can talk in hindi too
if you need support
I Am From Andhrapradesh Telugu Btw From Where Are U?
so sad there is no staff member who knows telugu 
i would not want to disclose my private details here and im not from there. You may continue to talk in this channel if you have any actual queries, thanks! :)
Anyway I need to know when my bot will approve I applied at 13 jan now 20th jan still not approved or denied
Ok 
-upto
When will my bot be reviewed?
The average up-to-date approval times are stated [here](#support message).
Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
Don't see your bot submit in #mod-logs though
Don't see it
but yeah no logs of you submitting any bot
Bruh ik when I applied no need to see logs
Neon™ And Os I'd Is Not in server
That is pvt id
could you send me the bot id
This is public id
1047141391618293783
its been 8 days since it was submitted
-upto
When will my bot be reviewed?
The average up-to-date approval times are stated [here](#support message).
Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!
You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.
You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.
In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!
But u also a bot reviewer u can review but why u don't do?
because theres a queue of bots to review
ok thanks for information
We do review bots, its just your bot isn't at the top of the queue yet to get reviewed
Can I take a moment to thank you Bec you guys getting my bot on top gg helped me a ton

And thank you cosmic
ofc! 
got some issues to vote
it’s loading and then "Something went wrong!"
Does the site have a problem ? My bot link isn't loading
Either is the profile
@supple mica
what is the problem
Hello I was pinged.
It should be working
If Topgg is down, give it a few minutes and I'll report it to the team 
homepage is working, because its cached by cloudflare
https://top.gg/api/bots/stats not working
Alr thanks
Home page works for me but bot pages dont
thanks
Going to monitor
It should come back on its own within 5 minutes, if not i will escalate to an engineer!
Yup same as me
Thank you all for the reports 
I thought my bot was deleted xd
cause their api is down
5 mins are over
im not currently having issues opening pages, what exactly is still an issue for you guys?
The API might take a few extra minutes but if the website/pages are working it should be catching up and recovering on its own
oh alright, hope so thanks
I'll keep an eye on it for a while now 
It works now 
the api still isnt working properly
Hi umm I can't vote for a bot it just keeps spinning I waited for like 5min and it still didn't count
yea thats probably cause the api is down
Im able to vote without any issues (just tested on a bot and a server)
so idk if its related or not
I can visit the page
i get a response from this
how me and my bot dont get any response lol
same
Same here
are you authorizing correctly, i assume?
it worked today and yesterday and I didnt change anything, so yes
thanks
Yeah sorry guys. We're getting DDOSed. Go thank NTTS 
shit man
cant you just enable cloudflare under attack mode?
The api is down 
Not his fault, he only made a video
we know 
that crashed my entire bot
Well then you have a bad error handling xD
We have someone looking into this now
can you look in #auctions-support and help me out there real quick
LITERALLY NO ONE CARES.
Wow
-m @verbal pike Ooh mod abuse
Mac#8888 muted 키라~DX#5972 indefinitely Reason: Ooh mod abuse.

hmmm
-support
This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
honestly be more considerate about the mods
Why is the site down and when I vote, it tells me that a problem has occurred and the vote is not counted
@sturdy swan
yeah same
i legit joined this server to know if the server was down or was it just me
When will the problem be solved?
they are getting ddosed so they cant do much about it
are votes not working rn?
هو الفوت في مشكله؟
mine went through after 10 mins
nah 🗿
We're investigating the issues right now as best we can to see what we can mediate!
aight
help
do let us know when it starts working
It's already working for me
bro i have been trying for the past 15 min 🐧

just did
They are working on solving the problem
Nice
What is the reason for deleting my bot for no reason? I waited two weeks, then we will delete it. What is the reason? 1057000177875025920
??
-declinedbot
Your bot was likely declined because it went against our bot guidelines.
Please contact your bot reviewer in a direct message if you have questions about the decline reason.
To find out why your bot was declined and by who, use the search feature in #mod-logs:
IS NOT HERE
OK WHAT NEW
Once you've fixed the decline issue with your bot feel free to reapply
OK I HAVE
Mac is it ok if I helped in this channel or only support can , and also how can I become a mod here ? 
-apps
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information and to apply!
You're welcome to help out in support without any roles 
Anyone can help out in support if they know the answers 
Thanks 
But I look two weeks ago
How can I be a mod here tho ?
Oh hai. This is support though but free to DM me 
@plain laurel read this and there is a link at the bottom 
Alr 
????
Just resubmit your bot , contact your reviewer or wait again it won't take that long
ok let me type for him
I WANT UPDATE BOT
What do you mean by update bot ?
he mean that he waited 2 weeks before and the bot did'nt verified yet
TOP.GG VOTE TO COINS
and the bot got declined
You're bot isn't on top gg yet to get votes , you can apply again .
the bot got verified today by discord
Top.gg
BOT
— Today at 10:36 AM
@IRAEES submitted LylaBot
https://top.gg/bot/1057000177875025920
Your bot was declined on the 9th for being flagged by discord, yes. If thats finished, then you can submit again and we'll test it again when it rises to the top of the queue 
Top.gg
BOT
— Today at 10:36 AM
@IRAEES submitted LylaBot
https://top.gg/bot/1057000177875025920
I HAVA
Oh in this case just submit your bot again
Yes, you submitted it today. You'll need to wait until we test it again.
Can I edit my reviews or if I do new review of same bot it will replace old one @gloomy shell
ok thanks
you can reach out to a moderator to delete your old one to leave a new one
Can I dm ya?
I'm not currently available, if you could reach out to a different mod you would get a faster response 
Gotcha thanks
Hi,i won giveaway(poketwo shards) and still didnt receive dm from cm
and poketwo shards
Can someone explain to me whats happening
Make sure your dms is open and wait for the message!
i waited a long time
How long did you wait ?
I sended first message about it 15 days ago
@gloomy shell yeah this is what i meant
They must be busy , just wait and everything is going to be alright
ok
but i would like to community manager see this message.
can you tell cm about this message please
You can reach out to any cm in dms.
Community manager has probably a lot of dms by other users and it's not 100% that he will see it
but i will try
Probably a better chance than seeing this message
I mean on staff team to tell him in staff chat or dm if they are friends about this situation
How can i get the bot dev role? My bot was accepted few days ago
Just wait, when someone has time to read your message, they will give it to you
my bot has not been reviewed for 3 weeks
Wich one?
i have 2 of them
You submitted both 5 days ago
wait really
#logs - search your user ID
We're working on training some new bot Reviewers to help with queue times, but its still currently 1-2 weeks 
Or more*
-apps
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information and to apply!
-apps
how do you report a bad bot
Why The site is down again?
maybe the site is still getting ddos'd
idk
isn't cloudflare supposed to specifically protect against that?
What does ddos'd mean?
distributed denial of service
they probably managed bypass that
basically, several devices are rapidly sending data packets so fast that the site cannot process them all
Cloudflare is bad ngl
Is there a specific time to solve the problem
and thus, the site becomes unresponsive
it's like that
this is decently accurate
also note that DDOS attacks are in fact something you can contact the FBI about
???
read messages above
yeah i did nothing
oh thank you!
someone who gave me the right answers to my problem! 🙂
Why am not able to connect to the website
Error is coming
Earlier I was showing website is offline
How log can it take
To resolve
Long
No idea
Is it available now? The site should be back up! :)
Plz fix server is downn
🙄
.
@fluid birch
1-https://media.discordapp.net/attachments/714045415707770900/1066173545618608148/image.png?width=1421&height=675
2- https://media.discordapp.net/attachments/714045415707770900/1066198321787568168/image.png?width=790&height=676
That the site shows this message and then this message appears
How to loggin ?
I can't see any place to loggin
go to https://top.gg/login
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
-cacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
Will fix it
Yeah because it seems like he already logged into his account, or there would have been a login button between the menu and profile
hello i need help
1-https://media.discordapp.net/attachments/714045415707770900/1066173545618608148/image.png?width=1421&height=675
2- https://media.discordapp.net/attachments/714045415707770900/1066198321787568168/image.png?width=790&height=676
That the site shows this message and then this message appears
try clearing the cache of your browser, or try a different browser
Same
There are my friends the same situation
Don't use Brave use Chrome.
It's the same situation too my friend
but it's working from my side, I tried both in chrome and microsoft edge
first try it yourself
It works fine for a minute, for example, but the situation returns for the second time, Eror 500
you tried to login and it worked, right?
When I try to log in the first time it works fine the second time this problem occurs as in the picture
after log in the first time, why are you doing it for the second time?
Test the site if it is working or not, because this is the situation for people as well
you say try login in google
this google
..
same
this is not chrome
how could login for more than 1 time proves the site is working or not? Just login once and that's done
but what's the point of inspecting the element?
I am trying to explain to you that it is not the fault of the browser, the fault of the server is not stable
I can visualize your browser, not a checking element
The server is not available on Google or Brave
then how come it works properly for us?
Because you haven't tried more than once like me
bro, why should it be done for more than 1 time?
Try more than once, you will discover what I am saying that the site is not stable
Brother, test my words and try more than once, and you will find that the server falls and comes
I tried, and it worked very much properly
There's no legitimate reason for wanting to log in more than once anyway. I suspect whoever is trying to do it is up to no good.
All I try to say is that the server is unstable and not logging in more than once
and thanx for help ill go
The problem in short when the cloud flare comes the problem gets Eror 500
https://media.discordapp.net/attachments/714045415707770900/1066198321787568168/image.png?width=790&height=676
Can you actually try a different browser and see if that fixes it
I think that this error from the cloud flare provider because only when cloud flare comes out the request doesn't proceed correctly
the proplem not in browser proplem in cloud flare
The problem in short when the cloud flare comes the problem gets Eror 500
When the browser comes Claude Flair this error appears and the page does not open
The problem in short when the cloud flare comes the problem gets Eror 500
When the browser comes Claude Flair this error appears and the page does not open
Can we add a bot that we had previously removed?
Yes you can
Then you would not be able to see the top.gg-based design on the error, that means you have actually reached top.gg
Will it reappear in New bot? On main page ?
Yup but it has to be approved
yes, normal
That's called trending abuse, dont know if thats still moderated
But was previously banned for
No it's not to abuse the trend, but my bot has been off for 2 years. I'd like to put it back as it has new features, and that it reappears in the trending bot
I put it back after 2 years, so no abuse
thanks ❤️
We only do this if a server is being repeatedly review bombed with reviews that break our guidelines. If you have reviews that you believe break our guidelines, please DM any online moderator with screenshots of the reviews and your page URL.
-guidelines
This is not allowed and is called trending abuse.
It has no reviews but i wanted them disabled thanks anyway
Not possible in that case I'm afraid
Feel free to reach out as mentioned above if you have any issues with reviews! 
But MEE6 review why were they disabled just asking i do not really want an, answer
I understand, but if the bot has changed, it's been off for 2 years, I'm not entitled?
^
For that reason
No. It's still the same client ID.
okep np 😉
Hi, how can I get an api key for an approved bot?
Ah I found, it's under webhooks.
how do i open a ticket
-ticket
Need more advanced support?
Open a support ticket
Edit your server and choose Public as your server type on top.gg
Thanks, it was alerdy on public but i set it on private then public
How can i make my page look like mee6-s page
Something like this
Long description supports html and markdown
So if i got it correct you say that i can make an html file and it will load?
No, you can just type your html code in long description section
And if will load? Like it display or it will say the code
Would this work? https://replit.com/@aboodtameme131/Discord-Bot-Website?v=1
you'd need to iframe https://discord-bot-website--aboodtameme131.repl.co/
as thats the website
What doaes iframe means??
iframing is a method within html to allow embedding of websites within websites
Anddddd hiw do i do that
Thanks man
my bot still says "pending" after 2.5 weeks
Queue time is currently 2 weeks or more
It should be reviewed soon if you have actually been waiting that long.
You can see your submission date by searching your user ID in #logs.
Yeah, 2weeks and 2 days ago
Okay! I completely understand! thanks for your help
Should be in the coming days then! 
Yess :)
Make sure your bot follows all our guidelines and is online for a quick approval
-guidelines
Yes, ill do!
Hello, where should I go to report fake review on my bot?
DM me or any online moderator
Plz fix
Is this on top.gg?
yes
Is this when you log I'm?
..
THATS NOT TOP.GG ?
This is Discord
Try loogging I again using https://top.gg/login and if that doesn't work, try clearing your cookies @buoyant crown
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
I have been trying since the morning to explain this problem to you and no one hears me
You kept saying that you were logging in multiple times
I don't know why you'd want to log out and back in
BRO CAN U LISSTEN ?
There is a problem logging in when I log in this happens
https://media.discordapp.net/attachments/714045415707770900/1066336807110844456/image.png?width=1200&height=675
And that this problem happens when Cloud Flair comes
I also have this problem@cobalt sleet
This isn't to do with cloudflare
Log in with Discord, click "Return home" on the error 500 page and then clear your cache (not cookies) and refresh the page
I just check and this is a cloud flare issue
This problem happens when it comes cLOUD FLARE
Then your IP is probably rate limited or blocked in some way
This problem happened after yesterday's update
But anyway, I suspect you're actually trying to vote multiple times for Probot, so...
From the beginning of the update until the end of the update it used to happen
Issue should be fixed as i tried again now and it works
This not the ban ip massage
That I don't try to log in with more than one account that this is a problem and there are people who also have the same problem
Well you're the only person I see in support
...
https://top.gg/login
If that doesn't work, use this link to directly authorise https://discord.com/oauth2/authorize?scope=identify guilds email&redirect_uri=https%3A%2F%2Ftop.gg%2Flogin%2Fcallback&response_type=code&client_id=422087909634736160
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
There's someone too.
And me to
Try this please guys
THIS UR LINK
Caps
I mean, I'm not being funny here, but the only 2 people in support who have this issue are both trying to vote for Probot. Probably botting? That could be part of the issue?
Because I don't see anyone else with this issue.
So it's not a site issue
Seems to me like you're being locked out for abuse
Try clearing your top .gg cookies by clicking the padlock, then cookies and other data then click the bin or remove
I can shoot a video for you to confirm my words and I do not use anything and that this problem happened since the beginning
I tried to vote now for a probot and found that there are no problems, my friend
Yeah so our site works. That's good to know.
I found the issue,
Try
Again
Later
If you're only trying to vote once why would you be wanting to log out and back in? 
Kinda sus
People trying to bug the website being like:
No just probably botting votes
Snake question 😂 
;--; wat
-support
This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Thanks
I am talking about the problem that happens and you talk to me about voting in more than one account and I only use my account
That's because why would you need to vote than relog
Is there a problem with the site .. 
My friend can you understand that the problem is when I log in and Cloud Flair comes this problem appears
*cloudflare
Site is fine for me and @cobalt sleet
okay
Also read #getting-started
and me
There was , try clearing your browser's cache .
Or relogin
I did that and nothing was fixed ..
👍 .
What did you do for this error to popup ? , Or what did you try to do ?
clear browser's cache.
It happens when yiu go to top.gg/login according to them
Try a different browser then @dreamy solstice
Its the top.gg page of your support server yes
so it'll be something like
top.gg/servers/string-of-numbers
Yes the supprot server
I did not understanr
d
put the support server of the bot i need to add in top.gg
@gloomy shell
are bot reviewers paid?
People who are part of the top.gg team are paid
not the mods tho
so idk about brs
@cobalt sleet
I would say no
theyre 18+ tho?
and need to sign an nda?
Volunteer staff do not get paid a salary (they are volunteers) but do receive incentives based on their activity.
wdym by incentives?
Yes 18+ and sign a NDA
They are paied in top.gg pillows if they do a good job
Volunteer staff get paid incentives and receive extra, special incentives for going beyond their duties and participating in other Top.gg-related projects that are outside the scope of their basic responsibilities.
What are they paid with?
-creds
-credit
-credits
-cred
oh
credits?
They are paid via pillows
wdym pillows?
Bodypillows
like?
what are those
They get body pillows of mac
wtf
that right?
Yes
wtf
why 
Because Mac is a nice person
mac pays them?
Mac pays for the pillows and ships them to you, all u need to do is pay shipping
I offered one to NTTS but he didn't accept 
Probs because of the whole mee6 "dm advertising" thing
This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
How long does it take for my bot to be updated on the site (name, picture etc...)
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.
Follow those steps and it'll update immediately
Alright thank you.
Also what about the embed in Discord?
it still says the old name
Embed?
The issue you're experiencing is due to server-side caching. Please wait for up to 1 hour for site cache to clear before trying again. You may also need to clear your browser cache.
Ah alright, thanks!
No problem! 
Will Cloud Flare protection be removed after a while, like all previous times, because it is very annoying
Many problems occur on your site
It becomes more difficult to use
Lots of errors appear
Hmm, some error in voting on the bots. It says try again later so I hope I remind myself later
why exactly today they are considering ??
whymuuuu
aaaaaaa
the set went off in my house, so the bot turned off
Unlucky
no not installation wifi turned off in the house
I demand to look at my bot again!
he is online
@toxic zephyr
@wooden lagoon
You'll need to wait in queue again.
get a vps
use something like replit or smth for hosting then
Idk if I should thank you or what 😂
;--; well that whent poorly 🤣
dw



