#support

1 messages · Page 28 of 1

grand prism
#

Exactly this one

supple mica
#

-wrongserver

cerulean fulcrumBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

supple mica
sacred wigeon
#

@grand prism and @sage monolith : Maybe I shouldn't have specified the bot I want to add. I'll be adding a few different bots, and I truly don't understand how to add them. Is it just a matter of clicking the "invite" button on their listings?

sage monolith
#

Click on the invite button to add it to your server

supple mica
#

Correct, if you hit the invite button on the bot page, you will be promoted to add it to a server of your choosing.

Once selected, the bot will be in your server with the permissions specified. From there you can add or remove additional permissions or roles.

cerulean ember
#

As i said above join support server and ask there

#

-wrongserver

cerulean fulcrumBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

shut jolt
#

Whenever i try adding a background banner to the bot it gives me an error. How do i do this?

This is the banner:

floral pagoda
rare trout
#

Hi,i won giveaway(poketwo shards) and still didnt receive dm from cm

sturdy swan
#

hi , i need some to talk from the team

#

@zinc oracle

supple mica
sturdy swan
#

okay sorry can i talk with somone from the team ?

supple mica
#

If you're looking for someone to help with regards to Topgg, moderation, bots etc. you can reach out to a Moderator, if you need that to be escalated you can reach out to an official Topgg employee who have the blue nametags thumbsUpCat

sturdy swan
#

okay moderator can we talk ?

supple mica
#

Feel free to reach out in dms, sure thumbsUpCat

sturdy swan
supple mica
cerulean fulcrumBOT
#

topgg To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

sturdy swan
#

It’s exclusive

teal island
#

How come this is allowed which is an ai bot that uses aichat or whatever it’s called

sturdy swan
#

i dont see anything wrong

patent needle
#

Hey, I just noticed on #mod-logs that the bot 1058658560361373756 was submitted (but was rejected) has the same avatar as Sapphire, is this allowed on top.gg?

sage monolith
serene lynx
#

I wanted to ask what I have to do to get my discord accepted in the bot so that people can vote?

supple mica
patent needle
#

thank you for answer peepoBlush

sage monolith
warm marten
#

<@&817055174613794826>

sage monolith
tepid epoch
#

Hey, so we used to have reviews on our server page, but they're suddenly poof?

prime berry
#

@cobalt sleet Please help this guy is dming me daily

#

I D- 844843800874582048

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@shell inlet

robust sparrow
prime berry
#

okok

robust sparrow
pliant mauve
#

-b 844843800874582048 dm ads

cerulean fulcrumBOT
#

Banned Ishh#4881

tepid epoch
gloomy shell
#

Hey - whats your server's page URL?

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I can take a look

tepid epoch
gloomy shell
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nyaHehe no worries! im glad it isn't actually something concerning 😅

tepid epoch
austere forge
#

<@&817055174613794826>

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don't seen an option in the settings to do so

gloomy shell
#

whats the TAG

gloomy shell
cerulean fulcrumBOT
austere forge
#

thx

#

lmao

gloomy shell
#

Yw!

serene lynx
#

I wanted to ask what I have to do to get my discord accepted in the bot so that people can vote?
@gloomy shell

gloomy shell
#

As long as your bot follows our bot guidelines (found here: https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines) it will be accepted

It can take 1-2 ish weeks for testing after you submit before it is approved ThumbsUpSmile

serene lynx
#

a ok

magic anvil
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I have one command that was made specially for server admins and requires administrator permission, i have to remove this permission to get verified?

gloomy shell
#

You can require the user to have admin, thats fine. We disallow the bot from requiring administrator

gloomy shell
#

yw!

eternal knot
#

So I just wanted to post a bot announcement via the feature on the edit bot page, so I clicked the publish announcement button once but ended up with 8 new entires...

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I tried deleting the spare ones but they aren't being deleted, help?

fossil iron
cerulean fulcrumBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

fossil iron
#

oh

dire osprey
#

It's been 2 weeks since I added my bot, I wonder when it will be approved

cobalt sleet
#

-upto

cerulean fulcrumBOT
#

topgg When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

maiden portal
#

@cobalt sleet Look no have avatar

#

no update KEKW

pliant mauve
maiden portal
stoic socket
amber quest
#

is there a reason why i cant see the profile picture of the bot on top.gg? (ping me)

grand prism
#

You need to refresh the data

grand prism
main obsidian
#

How do I get rid of creators for a server? I added a server I'm in but some of the creators are not people in the server anymore.

cerulean fulcrumBOT
#

topgg How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

main obsidian
#

ok

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how do you remove a team?

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nvm

ember plover
#

My bot's widget is currently showing an error that something spoopy happened and has been doing so for a very long time. Is this a widespread issue or is it just me?
(Also the fact that it says to visit discordbots.org is funny)

sturdy swan
#

How do i stop getting notifications for voting for mimu?

cobalt sleet
cobalt sleet
manic stream
#

Hello Staff,

I'm currently in the process of listing a server on your site and I wanted to know if linking your website in the description is against TOS?

cobalt sleet
manic stream
manic stream
cobalt sleet
#

It will appear after you've added your server.

manic stream
#

Cool

#

Thank you

manic stream
#

A bit of a dumb question but I didn't realise that Top.gg had a listing for DAO which is more suitable for my server to be listed.

I ended up creating a listing for the same server in both the discord section and DAO and now I'm getting a 404 error with the DAO page i just created.

Do I have to delete both of the pages I just created and restart?

#

All good now please ignore

cobalt sleet
#

You can only make your server page a DAO or a regular Discord server listing. It can't be both.

manic stream
zinc salmon
#

hello i was edit my server but web is Gateway time-out

signal locust
#

Hello,

Facing problems with voting

cobalt sleet
#

Are you logged in?

signal locust
#

I did give authorisation via discord

cobalt sleet
#

Could you try refreshing our site after logging in and let me know if that works?

signal locust
#

I don't think this is working because my pfp isn't to be seen

cobalt sleet
#

Ok. Please try clearing your cache and cookies.

#

-cacheclear

cerulean fulcrumBOT
cobalt sleet
#

This should fix it

signal locust
manic stream
#

Trying to edit the description for a team I created but, I keep getting this message:

"Something went wrong! Try a different image and double check your team name."

Even when I change the image i still get the same message

amber quest
sturdy swan
#

Hey how do i add my server to Top.gg

cobalt sleet
#

-addserver

cerulean fulcrumBOT
#

topgg Adding Your Server To Top.gg

So you want to list your server? We have a support article to help guide you through the process! If you need more help please contact us in support!

topggDotRed Click here to follow our guide!

verbal oriole
#

@cobalt sleet Hello, I Change my bot name but its not changed in top.gg

cobalt sleet
#

-refreshdata

cerulean fulcrumBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

verbal oriole
#

@cobalt sleet and my bot it's have 7 days and don't reviewd

floral pagoda
#

-upto

cerulean fulcrumBOT
#

topgg When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

verbal oriole
#

how I get this form?

gloomy shell
#

hey there, can you go to your profile (https://top.gg/user/me) and find your server there, click "Edit" and then fill out the information required, then click "Save Changes" ? This should publish your server properly

Discord

Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.

#

Do you see your server listed on your profile?

#

Does it have an "Add to Top.gg" button?

lethal bolt
#

You have to wait for the queue

#

🦥

gloomy shell
#

If you contact a moderator because you've lost access to the page (either due to discord issues or other issues) they can delete it and approve it for you immediately, but if its just a user to user transfer (if you had the old owner delete it on their own) then you have to wait, yes

#

we only do immediate approvals for lost accounts/access

light zinc
#

<@&817055174613794826> hi, I just received an email from Mikela with Top.gg support about a ticket I submitted earlier today. They suggested that I’d join the server and so I could get ahold of the Community Manager, Johand, about why and how I could fix the lock that they had placed on my discord server that I had added to my profile on the Top.gg website. Is there anything that can be done or changed to resolve this? Please let me know! Thank you!

cobalt sleet
#

Contact @dreamy abyss

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Please be patient though, he is out sick at the moment

light zinc
#

I wasn’t sure if he was actually in the server or not, honestly 😅 thank you so much! I’ll get ahold of him about it, hopefully he feels better soon! ☹️

ivory breach
#

Hello <@&817055174613794826>! So basically i have 2 good servers, is there any chance that the bot can give someone a server voter role, for the other server if they vote the other server?

gloomy shell
#

No, we do not allow users to be rewarded in one server/bot for voting for another server/bot

ivory breach
#

Alright, thanks for the quick response

gloomy shell
#

I recommend reading our server guidelines (https://support.top.gg/support/solutions/articles/73000502503-server-guidelines) for what you can and can't do with your server and its page on our website ThumbsUpSmile

lost wharf
#

329384453568724993
Hodmex Giveavey#5160

flat swift
#

Got the same dm

gilded iris
#

Thanks for banning heartDog_un
Hodmex Giveavey#0139 (452680785254809611)

flat swift
short ether
#

288179589212012564

floral pagoda
#

-ban 288179589212012564 Scam

cerulean fulcrumBOT
#

Banned Hodmex Giveavey#7461

rocky condor
flat swift
#

Thank you

rocky condor
floral pagoda
#

-ban 725387315840680057 Scam

cerulean fulcrumBOT
#

Banned Hodmex Giveavey#8215

rocky condor
#

👍

flat swift
#

There's two more in the server: from: Hodmex

main zealot
#

id should be 725387315840680057

floral pagoda
#

Please provide the ID as well

#

-b 725387315840680057 Scam

cerulean fulcrumBOT
#

Banned Hodmex Giveavey#8215

main zealot
#

ty

nova wyvern
#

437098542750760962

slim iron
#

and 462326666279124993

#

@floral pagoda

cyan flint
#

theyre all being handled guys tysm for reporting

flat swift
#

👍

cyan flint
#

-b 437098542750760962 Scam

cerulean fulcrumBOT
#

Banned Hodmex Giveavey#6343

compact needle
#

@compact needle

arctic anvil
cyan flint
#

can you send their discord id rather than name and tag?

arctic anvil
#

It already got banned

cyan flint
#

oh awesome

slim iron
#

Here's a list of all of them

322429837442678784
925708087661318154
469124411849572362
467840557989756930
490491092219985944
378891424827047940
564545100852756504
516742428829679657
674101861917130783
358075121283497985
163647808765820929
559124060672360449
378686722705326081
375580404998209536
538755184017276928
284384731469053954
566245686312697857
332236246023929867
414150211376775170
398476872289353738
627094778542030858
537319989481570316
530260461774438410
369872515776118804
457072960608534529
451931909681971211
329384453568724993
573106591453151242
695651841580466229
274592182294413313
489066494681022465
439523071955697664
616794786644492288
881800728966987816
363942512844472330
402185996772442122
698655043099820103
758525118854332456
661834489974095880
771929523008045066
486597495221256192
495437497178783776
427235169347305473
716483670390865962
692835399235797044
681486193073979403
785274052561862676
282594811947515905
688433231305244672
690198510565588999
590464963877797898
329384453568724993
452680785254809611
692498291337724017
365699402876321802
503693560865095711
566175481981042688
236541778180702221
457072960608534529
691811561261760584
336370393214353411
406971790569635869
841839690675781653
274592182294413313
399307259362017280
673359052700385285
437098542750760962
462326666279124993
725387315840680057
288179589212012564```
#

Not sure how many are actually in the server but this seems to be all of the accounts

slim iron
#

👍

lusty glen
#

Good afternoon! First, let me say I really love the "Better Villages" minecraft mod. I am just wanting to know if there is a config file somewhere. I looked in the config folder and only see the .properties file with a note to come here for questions.

So, my main question is this: Is there a way to configure the mod (or game?) so that fewer villages spawn? As I said, I love the mod and the new look of villages, in general. However, they are so big that I only need run a short distance before finding another one covering the landscape. It would be great to have, say, half as many spawning?

Thank you for your time and your work on this mod! 🙂

cobalt sleet
#

-wrongserver

cerulean fulcrumBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

stoic socket
#

Click the "Refresh Data" button on your bot's page

#

It should update within an hour ish

slim pecan
opaque glacier
#

hello

#

good evening, where could I ask a javascript question?

gloomy shell
gloomy shell
opaque glacier
#

thx

queen sigil
#

hey its been more than a week

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still i am not able to open edit section

sage monolith
queen sigil
sage monolith
queen sigil
#

ye

long ferry
#

are you the owner of the bot? are you logged in?

sage monolith
#

Can you give your bot id?

queen sigil
#

i am in the team of bot

sturdy swan
#

Da "Button"

queen sigil
long ferry
#

if you're only a viewer and not a moderator/admin, you cannot access the edit section iirc

sage monolith
long ferry
#

glad am not a manager of that anymore

sage monolith
#

Okay, then probably you wold be the viewer in your team

queen sigil
#

ye

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what is viewer meant to do then

long ferry
#

only being part of the team, not edit it

sturdy swan
sage monolith
cobalt sleet
# sturdy swan Da "Button"

Hey! We don't manage the privacy policy modal but I've passed this on to the ads team for them to fix! Thanks for flagging it! darkPray

sturdy swan
#

np

queen sigil
cobalt sleet
#

-feedback

cerulean fulcrumBOT
#

topgg Please leave feedback on our official feedback page!

You can read here for more information on how to make a suggestion or provide feedback and access our feedback page directly at https://feedback.top.gg/.

queen sigil
#

nothing happened

sage monolith
#

What do you mean?

wanton ermine
#

When will the Reviewer Application be looked?

cobalt sleet
#

We reached out to applicants for interviews last week. If you submitted before then and haven't received any response, your application was likely rejected. We'll be refreshing applications soon for Spring/Summer 2023. Keep an eye on #announcements!

wanton ermine
#

Okayy

cobalt sleet
#

We had 111 applications and could only bring on 4 new bot reviewers so we only kept the best applications and interview candidates.

sage monolith
#

onionpray oh ok

forest mirage
#

umm hello is there anything that can be done about reviews containing slang words and not pertaining to an issue which could otherwise be solved by just dming/opening a ticket on our os?

cobalt sleet
#

We don't have any rules against slang. However if a review contains swear words we do remove them since this violates our review guidelines. If you think a review breaks any of our guidelines please DM an online moderator with a screenshot of the review and the url of your page.

#

-guidelines

forest mirage
#

alright

broken pier
#

is it against top.gg rules to offer rewards in exchange for voting?

sturdy swan
#

no

broken pier
#

ok thanks

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just wanted to verify (and/or watch the world burn)

plain laurel
#

@pliant mauve
My bots main command isn't a slash command , and I mentioned it
It works with $help
I've been waiting for two weeks .

#

Please consider you consideration towards the bot .

sage monolith
#

you can dm the reviewer

plain laurel
pliant mauve
#

will be responding in dms

plain laurel
#

Hope you reply soon , two weeks isn't a short time .

earnest furnace
#

How can you remove someone from the creators list?

cobalt sleet
#

-team

cerulean fulcrumBOT
#

topgg How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

cobalt sleet
#

Transfer to a team where they're not added.

plain laurel
#

Is the bot developer role given when you get your bot approved?

pliant mauve
plain laurel
sturdy swan
#

I have the coinmaster bot in my server, How som i start using it

cerulean fulcrumBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

median remnant
sturdy swan
cerulean fulcrumBOT
#

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

median remnant
#

ping ?

supple mica
strong terrace
#

Hello I don’t see a bump commands I see no commands at all for the bot topgg

fleet canyon
#

We can know in how long my bot will be checked because I've been waiting for 3 weeks so I wanted to have or have it in the summer

strong terrace
#

So is their a command to bump a server or how does this one work

gloomy shell
gloomy shell
strong terrace
#

Okay

versed summit
#

I have bot approved but still don't have role

#

why :<

gloomy shell
#

I manually gave you the role! our bot has been a little finicky lately and misses people sometimes, my apologies!

clear ether
#

Hi, i need help, i have a bot on the other account, but i can't login, can you give me the owner of the bot on the botlist?

bitter siren
#

Why my bot didnt get reply

#

Its so loong i think its take 5 days

cerulean fulcrumBOT
#

topgg When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

versed summit
#

btw you can track your bot estimated time by looking at #mod-logs and #logs

bitter siren
#

Yep , im always cheaking this

obsidian locust
#

Will caching issue be fixed one day?

#

You told me that was only for the first days of the month

#

But well it just happens all the month long

#

What's the point of having vote locks if sort is broken

plain laurel
#

Hey I have a question , is it ok if I added a command to send me an invite link to the servers the bot is in ?
If not just let me know wiiper_hah

plain laurel
#

Glad I didn't aniblobsweat

supple mica
plain laurel
jade siren
#

Hi, im looking for a bot on server, who will send DM to the special roles or special member in my discord channel. Like when MEE6 Sending message to the person who just joined, but i want to send DM when needed.
Any minds?

upd
or maybe need discordjs(tbh i dont know what is it but i think i can code myself a bot with it?)

sage monolith
frigid sable
#

HI when I want to vote to my server it says me this: Forbidden 403, I need help.

icy bison
#

Hello I am running iTranslator on my server and have a question; On the plug-in the dynamic channel auto translation shows a less clutter than what I am getting translation, it shows the person send a message and then the bot sends the message again as translated (single line) currently I’m getting the bot response with my original message quoted again then the translated message, also using more than one one language to translate, when I say hello it translate it 3x for our large community but each translation is its own large comment response box trying to figure out if it’s possible to keep multiple translations in the same box and If not how do I get this effect : view the 3rd animation down that says dynamic and you will see the difference from the boxy translation already there and see him type a message and a single link auto translation (not the box type you can see already existing in that dynamic at the top before it shows the skfffeent style I am speaking of

https://top.gg/bot/924619870891552799

#

I would GREATLY appreciate the answer to how to get the auto translation to work as shown in the dynamic window on the bot currently it’s just in the reply quote box that is clunky and large and shows up he message then translation for each language separate box response so someone saying hello takes up entire screen as it sends it in 3 languages

floral pagoda
#

We don’t offer support for bots on our page

#

-wrongserver

cerulean fulcrumBOT
#

topggDotRed Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

icy bison
#

Oh ok… sorry

#

Would someone be willing to try taking a moment to help regardless? Heh

#

If not I understand

zinc oracle
#

tbh, I've never heard of the bot.

short ether
#

Is there any reason we cannot respond to reviews when a bot is on a team?

#

on top of this, what way are reviews sorted? newly posted reviews can only be found after going 2 or 3 pages for our bot / If it is just by upvotes, personally I think there should be an option to sort by time it was posted, incase outdated reviews are sitting at the top

frozen trail
#

I added my server in top.gg but how do I know when it will be available for visibility?

pliant mauve
#

and not being able to reply to reviews is an issue rn

short ether
#

Is there also any known issue about not being able to delete or post updates/announcements?
ignore this, must have been cache that was resulting in the new posts not showing for me

pliant mauve
#

I believe its working fine

pliant mauve
pliant mauve
#

I dont see any logs of you adding a server

frozen trail
#

I added this server

fierce sentinel
#

Ok

pliant mauve
frozen trail
pliant mauve
#

click on edit and fill in the necessary info

#

then save changes

frozen trail
#

Ok

gleaming wind
#

it’s been 20 days and i dont have a respond 💀

cobalt sleet
#

-addbot

cerulean fulcrumBOT
#

topgg Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in support!

topggDotRed Click here to follow our guide!

gleaming wind
#

LMAO that was ages ago

#

my bot is verified now and new name

#

“Dino” is an old name like months ago i had it

sturdy swan
gleaming wind
#

12 days ig

gloomy python
#

hi everytime i vote on top gg, i press vote, and refreshes the site, it still says "you will be able to vote after this ad" so i always refresh the site until i can get the captcha and that takes like 3-4 refreshes (i'm on ios, it applies both on safari and chrome) how can i fix this?

sturdy swan
#

and the queue wait time is at least 2 weeks

long ferry
gloomy python
gloomy python
long ferry
#

you do not have to refresh

gloomy python
#

so i have to refresh and wait for the captcha to appear

cobalt sleet
#

Queue is up to 2 weeks or more so it should get reviewed soon

gleaming wind
gleaming wind
cobalt sleet
#

The length of the queue varies depending on the demand. Recently it has been growing faster than we can review the bots due to a lot of people creating bots to get the active developer badge. We brought on a new wave of bot reviewers to help resolve the situation just last week so we expect with this new team we'll start to see queue duration decrease.

olive mesa
#

How do I change the name of the bot?

stoic socket
polar scroll
#

Bro

#

My bot applied

#

13th jan

#

Still not approved

#

Why

olive mesa
cerulean fulcrumBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

#

topgg When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

stoic socket
#

see the embeds above

olive mesa
stoic socket
gleaming wind
tame mica
#

nothing happening

#

this is just loading i refresh the page still this happening

supple mica
#

Log out and back into Topgg and it should be fine

tall citrus
#

Why can't I review mee6?

covert field
#

because

#

If you're here from the latest NTTS video, let's not berate the staff here. Don't need a repeat of last time.

tall citrus
#

I ask because I want the same feature for my bot

gloomy shell
#

We hide reviews on bot or server pages if they are constantly being abused by users, and only for that reason ThumbsUpSmile if we decide to do that, it's based on moderator input, not owner request

tall citrus
#

I remember my bot had a 1 star review of "Good bot" and it couldn't get deleted

#

So what made those reviews specifically abuse

stoic socket
gloomy shell
#

By abuse we mean breaking our review guidelines

stoic socket
#

It usually shows this tho

#

and doesn't for mee6

gloomy shell
#

I wasn't part of disabling mee6's reviews so I do not know if it was done differently

stoic socket
#

👍

tall citrus
#

So you create a bad bot, get hate for being bad, then the hate breaks reviewer guidelines, so you disable reviews to not impact the bad bot

#

That's the logic?

covert field
#

no

#

what

tall citrus
#

Why would mee6 get a lot of hate

covert field
#
  1. topgg didnt create the bot
  2. the reviews for mee6 were turned off well ove r a year ago
  3. the reviews were disabled because of constant improper use
compact hemlock
tall citrus
covert field
#

So you create a bad bot

tall citrus
#

Maybe leave it for an actual topgg mod

gloomy shell
#

Lets not start an argument please

tall citrus
gloomy shell
#

Saying "MEe6 is a bad bot" in a review is not abuse.

covert field
#

actually let me requote this

gloomy shell
#

A negative review is not an abusive review.

covert field
#

So you create a bad bot, get hate for being bad, then the hate breaks reviewer guidelines, so you disable reviews to not impact the bad bot
the word you is used multiple times here without differentiating between different people/groups, thus yes you did say topgg created mee6

#

shoo

#

also mee6 is a bad bot

shut brook
#

you only understand it that way if you're braindead and can't understand context

#

average discord user

gloomy shell
#

Move on from the conversation please

#

Lets not insult people

covert field
#

ugh i had such a good response to that dammit

compact hemlock
#

fair play for topgg adding a load of ads during mee6’s dm ads lmao

#

free money

gloomy shell
#

-support

cerulean fulcrumBOT
#

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

compact hemlock
#

yeah ik i clicked the wrong channel

#

Ty tho

compact hemlock
# gloomy shell -support

Are you guys going to write a statement about ntts speculation bc more people will come and talk shit so maybe an explanation might stop that? 🤷‍♀️

stoic socket
#

iirc its still pinned from the last vid

compact hemlock
cerulean ember
compact hemlock
#

i dont see how that fits that issue

shut brook
#

it was black friday

compact hemlock
#

Of course you guys aren’t involved with mee6 but since you advertise there bot for money, i can see potential bias

compact hemlock
cerulean ember
#

I want to remind you guys that this channel is not for discussion please keep channel on topic

tall citrus
shell inlet
#

@compact hemlock hey you don't have to cause a drama here by watching NTTS' videos, he has clearly mentioned it's his "speculation" and are his opinions and he can't prove anything. I suggest you to not continue it here, if you guys have any issues or queries related to top.gg either ask here

#

or

#

-ticket

cerulean fulcrumBOT
shut brook
compact hemlock
gloomy shell
#

There isn't really anything for us to make a statement about, as Fellintron said above, some person shared their own speculations

#

This isn't really the place for that kind of discussion, this is for help with the website or community :)

compact hemlock
#

I just think a statement about it would potentially stop as many people acting harshly

shell inlet
#

thanks for showing concern :) im sure the higher ups will come to a decision

compact hemlock
covert field
#

they dealt with it once, lets hope it doesnt come to it again

compact hemlock
bold patrol
#

I have a problem and I ve added my bot WerwolfChord to a team that I later deleted again, because I have just watched how it works. But now I notice days later, that I can no longer edit the bot. . . How do I get this fixed?

ornate junco
#

you cant edit the bot if you deleted it

compact hemlock
#

Ill stop talking here tho since actual question^

long ferry
#

if you deleted the team while the bot was in it, the bot is likely lost in the void, the only way to fix it is by having a moderator delete it and have you resubmit it

shell inlet
#

i can do it for you if you dm me the details

long ferry
#

You can DM any mod whos available

#

like Fellintron

bold patrol
midnight orchid
#

quick question: can i kick top.gg bot after submitting my server
or is it needed in-order to keep the server up in the site

polar scroll
#

@cerulean ember hey u know telugu language?

long ferry
midnight orchid
#

oh thought it was optional
thanks

long ferry
#

it doesnt need any permissions though if you have provided it a permanent invite

#

it just needs to sit on the server

midnight orchid
#

thats good to know thanks

shell inlet
#

if you need support

polar scroll
#

so sad there is no staff member who knows telugu pogey

shell inlet
polar scroll
#

Anyway I need to know when my bot will approve I applied at 13 jan now 20th jan still not approved or denied

cerulean fulcrumBOT
#

topgg When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

tall citrus
pliant mauve
tall citrus
#

Don't see it

pliant mauve
#

but yeah no logs of you submitting any bot

polar scroll
polar scroll
#

That is pvt id

pliant mauve
polar scroll
#

This is public id

polar scroll
pliant mauve
#

its been 8 days since it was submitted

polar scroll
#

Yep

#

1 week done?

pliant mauve
#

-upto

cerulean fulcrumBOT
#

topgg When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

topgg_ico_bulb In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

polar scroll
pliant mauve
#

because theres a queue of bots to review

polar scroll
pliant mauve
#

We do review bots, its just your bot isn't at the top of the queue yet to get reviewed

plain laurel
#

Can I take a moment to thank you Bec you guys getting my bot on top gg helped me a ton FeelsWeakMan HeartFloatingHeart

#

And thank you cosmic

pliant mauve
#

ofc! ayaka_pray

slate gate
#

got some issues to vote
it’s loading and then "Something went wrong!"

plain laurel
#

Does the site have a problem ? My bot link isn't loading

#

Either is the profile

#

@supple mica

dire osprey
#

what is the problem

naive turret
steady ridge
supple mica
#

Hello I was pinged.

steady ridge
#

It should be working

supple mica
#

If Topgg is down, give it a few minutes and I'll report it to the team pogey

naive turret
tulip jungle
supple mica
#

Home page works for me but bot pages dont

supple mica
#

Going to monitor

gloomy shell
#

It should come back on its own within 5 minutes, if not i will escalate to an engineer!

plain laurel
gloomy shell
#

Thank you all for the reports b_nod

plain laurel
#

I thought my bot was deleted xd

tulip jungle
supple mica
#

We'll ping the engineers thumbsUpCat

gloomy shell
#

im not currently having issues opening pages, what exactly is still an issue for you guys?

tulip jungle
#

its the api

#

pages work for me too

gloomy shell
#

The API might take a few extra minutes but if the website/pages are working it should be catching up and recovering on its own

tulip jungle
#

oh alright, hope so thanks

gloomy shell
#

I'll keep an eye on it for a while now b_nod

tulip jungle
gusty surge
#

Hi umm I can't vote for a bot it just keeps spinning I waited for like 5min and it still didn't count

tulip jungle
#

yea thats probably cause the api is down

gloomy shell
#

Im able to vote without any issues (just tested on a bot and a server)

#

so idk if its related or not

gusty surge
#

Nvm it works

#

It worked for me now

tulip jungle
tulip jungle
gusty surge
#

I can visit the page

gloomy shell
tulip jungle
#

how me and my bot dont get any response lol

stoic socket
#

its timing out for me too

#

my bots erroring

tulip jungle
gusty surge
gloomy shell
#

are you authorizing correctly, i assume?

tulip jungle
#

it worked today and yesterday and I didnt change anything, so yes

stoic socket
#

I've not changed my bots code for sending API requests, its just returning 502

gloomy shell
#

I'll poke someone to see whats goin on

tulip jungle
cobalt sleet
#

Yeah sorry guys. We're getting DDOSed. Go thank NTTS darkPray

tulip jungle
#

cant you just enable cloudflare under attack mode?

obsidian locust
#

The api is down worryeyes

verbal pike
tulip jungle
obsidian locust
cobalt sleet
#

We have someone looking into this now

tulip jungle
verbal pike
grand prism
#

Wow

cobalt sleet
#

-m @verbal pike Ooh mod abuse

cerulean fulcrumBOT
#

Mac#8888 muted 키라~DX#5972 indefinitely Reason: Ooh mod abuse.

hollow rapids
frosty pond
#

hmmm

cobalt sleet
#

-support

cerulean fulcrumBOT
#

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

supple echo
#

honestly be more considerate about the mods

sturdy swan
#

Why is the site down and when I vote, it tells me that a problem has occurred and the vote is not counted

astral sage
#

i legit joined this server to know if the server was down or was it just me

sturdy swan
#

When will the problem be solved?

tulip jungle
supple echo
#

i think its been solved

#

my vote went through

sturdy swan
#

are votes not working rn?

vivid ermine
#

هو الفوت في مشكله؟

supple echo
#

mine went through after 10 mins

astral sage
#

nah 🗿

gloomy shell
#

We're investigating the issues right now as best we can to see what we can mediate!

astral sage
#

aight

vivid ermine
astral sage
#

do let us know when it starts working

supple echo
#

wait a bit i think

grand prism
#

It's already working for me

astral sage
#

bro i have been trying for the past 15 min 🐧

supple echo
astral sage
#

just did

plain laurel
#

They are working on solving the problem

astral sage
#

👍

#

working for me now lol

plain laurel
#

Nice

rustic elm
#

What is the reason for deleting my bot for no reason? I waited two weeks, then we will delete it. What is the reason? 1057000177875025920

#

??

cobalt sleet
#

-declinedbot

cerulean fulcrumBOT
#

Your bot was likely declined because it went against our bot guidelines.

Please contact your bot reviewer in a direct message if you have questions about the decline reason.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

rustic elm
cobalt sleet
#

It is I just found it

rustic elm
cobalt sleet
#

Once you've fixed the decline issue with your bot feel free to reapply

plain laurel
#

Mac is it ok if I helped in this channel or only support can , and also how can I become a mod here ? pogey

gloomy shell
#

-apps

cerulean fulcrumBOT
#

topgg Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

topggContributor Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

topggBotReviewer Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

topggModerator Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

topggDotRed Please read [this post](#announcements message) for more information and to apply!

gloomy shell
#

You're welcome to help out in support without any roles b_nod

cobalt sleet
#

Anyone can help out in support if they know the answers darkPray

abstract vine
#

Mac

#

Chill

rustic elm
plain laurel
#

How can I be a mod here tho ?

cobalt sleet
gloomy shell
rustic elm
plain laurel
night lantern
plain laurel
night lantern
#

he mean that he waited 2 weeks before and the bot did'nt verified yet

rustic elm
night lantern
#

and the bot got declined

plain laurel
#

You're bot isn't on top gg yet to get votes , you can apply again .

night lantern
rustic elm
night lantern
#

and i think they could'nt add the bot

#

because it was on 250 servers

gloomy shell
#

Your bot was declined on the 9th for being flagged by discord, yes. If thats finished, then you can submit again and we'll test it again when it rises to the top of the queue ThumbsUpSmile

plain laurel
#

Oh in this case just submit your bot again

gloomy shell
#

Yes, you submitted it today. You'll need to wait until we test it again.

frigid kraken
#

Can I edit my reviews or if I do new review of same bot it will replace old one @gloomy shell

gloomy shell
gloomy shell
#

I'm not currently available, if you could reach out to a different mod you would get a faster response mimu_love_heart

frigid kraken
#

Gotcha thanks

rare trout
#

Hi,i won giveaway(poketwo shards) and still didnt receive dm from cm

#

and poketwo shards

#

Can someone explain to me whats happening

plain laurel
rare trout
#

i waited a long time

plain laurel
#

How long did you wait ?

rare trout
#

I sended first message about it 15 days ago

compact hemlock
plain laurel
rare trout
#

ok

#

but i would like to community manager see this message.

#

can you tell cm about this message please

zinc oracle
#

You can reach out to any cm in dms.

rare trout
#

Community manager has probably a lot of dms by other users and it's not 100% that he will see it

#

but i will try

grand prism
#

Probably a better chance than seeing this message

rare trout
primal garden
#

How can i get the bot dev role? My bot was accepted few days ago

grand prism
last veldt
#

my bot has not been reviewed for 3 weeks

grand prism
#

Wich one?

last veldt
#

i have 2 of them

gloomy shell
#

You submitted both 5 days ago

last veldt
#

wait really

gloomy shell
#

#logs - search your user ID

#

We're working on training some new bot Reviewers to help with queue times, but its still currently 1-2 weeks b_nod

#

Or more*

last veldt
#

oof

#

how do apply to be a bot reviewer

#

its my first time

zinc oracle
#

-apps

cerulean fulcrumBOT
#

topgg Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

topggContributor Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

topggBotReviewer Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

topggModerator Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

topggDotRed Please read [this post](#announcements message) for more information and to apply!

sturdy swan
#

-apps

lime gust
#

how do you report a bad bot

sturdy swan
#

Why The site is down again?

slow jacinth
#

idk

sturdy swan
#

isn't cloudflare supposed to specifically protect against that?

sturdy swan
slow jacinth
#

ddosed

#

like under attack

sturdy swan
#

distributed denial of service

slow jacinth
sturdy swan
#

basically, several devices are rapidly sending data packets so fast that the site cannot process them all

sturdy swan
#

Is there a specific time to solve the problem

#

and thus, the site becomes unresponsive

sturdy swan
#

this is decently accurate

#

also note that DDOS attacks are in fact something you can contact the FBI about

slow jacinth
#

last message

lucid kestrel
slow jacinth
lucid kestrel
#

yeah i did nothing

mint pawn
#

the website is down

#

its being ddosed

lucid kestrel
#

someone who gave me the right answers to my problem! 🙂

proven fulcrum
#

Why am not able to connect to the website

proven fulcrum
#

Error is coming

#

Earlier I was showing website is offline

#

How log can it take

#

To resolve

proven fulcrum
spiral cradle
#

No idea

wooden lagoon
buoyant crown
buoyant crown
#

Plz fix server is downn

copper aurora
#

🙄

buoyant crown
#

.

sturdy swan
#

@fluid birch

sturdy swan
#

every time cloud flare comes out request is bad

#

plz fix

vagrant mist
#

How to loggin ?
I can't see any place to loggin

stoic socket
cobalt sleet
#

-cacheclear

cerulean fulcrumBOT
cobalt sleet
#

Will fix it

sage monolith
#

Yeah because it seems like he already logged into his account, or there would have been a login button between the menu and profile

sage monolith
#

try clearing the cache of your browser, or try a different browser

buoyant crown
#

There are my friends the same situation

cobalt sleet
#

Don't use Brave use Chrome.

buoyant crown
#

It's the same situation too my friend

sage monolith
#

but it's working from my side, I tried both in chrome and microsoft edge

sage monolith
buoyant crown
#

It works fine for a minute, for example, but the situation returns for the second time, Eror 500

sage monolith
#

you tried to login and it worked, right?

buoyant crown
#

When I try to log in the first time it works fine the second time this problem occurs as in the picture

sage monolith
#

after log in the first time, why are you doing it for the second time?

buoyant crown
#

Test the site if it is working or not, because this is the situation for people as well

#

you say try login in google

#

this google

#

..

sage monolith
#

but what's the point of inspecting the element?

buoyant crown
#

I am trying to explain to you that it is not the fault of the browser, the fault of the server is not stable

#

I can visualize your browser, not a checking element

#

The server is not available on Google or Brave

sage monolith
#

then how come it works properly for us?

buoyant crown
#

Because you haven't tried more than once like me

sage monolith
#

bro, why should it be done for more than 1 time?

buoyant crown
#

Try more than once, you will discover what I am saying that the site is not stable

buoyant crown
sage monolith
#

I tried, and it worked very much properly

cobalt sleet
#

There's no legitimate reason for wanting to log in more than once anyway. I suspect whoever is trying to do it is up to no good.

sage monolith
#

yes that only I said

#

there's no use of doing that for more than 1 time

buoyant crown
#

All I try to say is that the server is unstable and not logging in more than once

#

and thanx for help ill go

buoyant crown
long ferry
#

Can you actually try a different browser and see if that fixes it

sturdy swan
buoyant crown
buoyant crown
#

When the browser comes Claude Flair this error appears and the page does not open

buoyant crown
shadow ocean
#

Can we add a bot that we had previously removed?

plain laurel
long ferry
shadow ocean
plain laurel
shadow ocean
#

yes, normal

long ferry
#

But was previously banned for

shadow ocean
#

No it's not to abuse the trend, but my bot has been off for 2 years. I'd like to put it back as it has new features, and that it reappears in the trending bot

#

I put it back after 2 years, so no abuse

#

thanks ❤️

sturdy swan
#

Hi top.gg i was wondering if you can disable my servers reviews

cobalt sleet
#

-guidelines

cobalt sleet
sturdy swan
cobalt sleet
#

Not possible in that case I'm afraid

#

Feel free to reach out as mentioned above if you have any issues with reviews! darkPray

sturdy swan
#

But MEE6 review why were they disabled just asking i do not really want an, answer

shadow ocean
cobalt sleet
shadow ocean
distant sequoia
#

Hi, how can I get an api key for an approved bot?

#

Ah I found, it's under webhooks.

vague sparrow
#

how do i open a ticket

cobalt sleet
#

-ticket

cerulean fulcrumBOT
sturdy swan
#

How do i disable the apply thing

#

After i created an server

cyan palm
sturdy swan
#

How can i make my page look like mee6-s page

#

Something like this

cyan palm
sturdy swan
cyan palm
#

No, you can just type your html code in long description section

sturdy swan
#

And if will load? Like it display or it will say the code

long ferry
#

you'd need to iframe https://discord-bot-website--aboodtameme131.repl.co/

#

as thats the website

sturdy swan
#

What doaes iframe means??

long ferry
#

iframing is a method within html to allow embedding of websites within websites

sturdy swan
#

Anddddd hiw do i do that

grand prism
sturdy swan
umbral parcel
#

my bot still says "pending" after 2.5 weeks

cobalt sleet
#

Queue time is currently 2 weeks or more

#

It should be reviewed soon if you have actually been waiting that long.

#

You can see your submission date by searching your user ID in #logs.

umbral parcel
#

Yeah, 2weeks and 2 days ago

umbral parcel
cobalt sleet
#

Should be in the coming days then! darkHappy

umbral parcel
#

Yess :)

cobalt sleet
#

Make sure your bot follows all our guidelines and is online for a quick approval

#

-guidelines

umbral parcel
#

Yes, ill do!

hardy solstice
#

Hello, where should I go to report fake review on my bot?

cyan palm
buoyant crown
#

Plz fix

sturdy swan
buoyant crown
sturdy swan
cobalt sleet
#

That's on Discord not on Top.gg

#

You can see the URL

buoyant crown
buoyant crown
cobalt sleet
#

This is Discord

sturdy swan
buoyant crown
#

I have been trying since the morning to explain this problem to you and no one hears me

cobalt sleet
#

You kept saying that you were logging in multiple times

#

I don't know why you'd want to log out and back in

buoyant crown
#

BRO CAN U LISSTEN ?

sturdy swan
#

@buoyant crown try clearing your cookies on top.gg and try again

buoyant crown
errant flower
sturdy swan
cobalt sleet
#

Log in with Discord, click "Return home" on the error 500 page and then clear your cache (not cookies) and refresh the page

sturdy swan
buoyant crown
cobalt sleet
#

Then your IP is probably rate limited or blocked in some way

buoyant crown
#

This problem happened after yesterday's update

cobalt sleet
#

But anyway, I suspect you're actually trying to vote multiple times for Probot, so...

buoyant crown
#

From the beginning of the update until the end of the update it used to happen

sturdy swan
#

Issue should be fixed as i tried again now and it works

errant flower
buoyant crown
#

That I don't try to log in with more than one account that this is a problem and there are people who also have the same problem

cobalt sleet
#

Well you're the only person I see in support

buoyant crown
sturdy swan
buoyant crown
#

There's someone too.

errant flower
sturdy swan
#

Caps

cobalt sleet
#

I mean, I'm not being funny here, but the only 2 people in support who have this issue are both trying to vote for Probot. Probably botting? That could be part of the issue?

#

Because I don't see anyone else with this issue.

#

So it's not a site issue

#

Seems to me like you're being locked out for abuse

sturdy swan
#

Try clearing your top .gg cookies by clicking the padlock, then cookies and other data then click the bin or remove

buoyant crown
fervent fractal
cobalt sleet
#

Yeah so our site works. That's good to know.

sturdy swan
#

I found the issue,
Try
Again
Later

cobalt sleet
#

If you're only trying to vote once why would you be wanting to log out and back in? darkAYA

#

Kinda sus

sturdy swan
#

People trying to bug the website being like:

cobalt sleet
#

No just probably botting votes

sturdy swan
#

Yeha

#

forshadowing

cobalt sleet
#

-support

cerulean fulcrumBOT
#

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

cobalt sleet
#

Thanks

buoyant crown
#

I am talking about the problem that happens and you talk to me about voting in more than one account and I only use my account

sturdy swan
dreamy solstice
#

Is there a problem with the site .. wtf_2

buoyant crown
#

My friend can you understand that the problem is when I log in and Cloud Flair comes this problem appears

sturdy swan
buoyant crown
#

okay

sturdy swan
fervent fractal
plain laurel
#

Or relogin

dreamy solstice
dreamy solstice
plain laurel
#

What did you do for this error to popup ? , Or what did you try to do ?

dreamy solstice
sturdy swan
plain laurel
#

Try a different browser then @dreamy solstice

copper locust
#

can any one explain what should I write here

#

put support server of the bot ?

gloomy shell
#

Its the top.gg page of your support server yes

sturdy swan
copper locust
#

d

#

put the support server of the bot i need to add in top.gg

#

@gloomy shell

sturdy swan
#

are bot reviewers paid?

sturdy swan
sturdy swan
#

so idk about brs

sturdy swan
#

I would say no

#

theyre 18+ tho?

#

and need to sign an nda?

cobalt sleet
cobalt sleet
sturdy swan
cobalt sleet
# sturdy swan wdym by incentives?

Volunteer staff get paid incentives and receive extra, special incentives for going beyond their duties and participating in other Top.gg-related projects that are outside the scope of their basic responsibilities.

sturdy swan
#

-creds

#

-credit

#

-credits

#

-cred

#

oh

#

credits?

cobalt sleet
#

Not credits no, money.

#

Well some volunteers are

sturdy swan
sturdy swan
cobalt sleet
#

Bodypillows

sturdy swan
#

like?

cobalt sleet
#

Google

sturdy swan
#

what are those

sturdy swan
#

that right?

#

Yes

#

wtf

#

why Sob

#

Because Mac is a nice person

#

mac pays them?

#

Mac pays for the pillows and ships them to you, all u need to do is pay shipping

cobalt sleet
#

I offered one to NTTS but he didn't accept why_ducky

sturdy swan
cobalt sleet
#

Maybe if I send him a bot-themed bodypillow he'll like it.

#

Anyway

#

-support

cerulean fulcrumBOT
#

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

restive solar
#

How long does it take for my bot to be updated on the site (name, picture etc...)

cobalt sleet
#

-refreshdata

cerulean fulcrumBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

cobalt sleet
#

Follow those steps and it'll update immediately

restive solar
#

Alright thank you.

restive solar
#

it still says the old name

sturdy swan
cobalt sleet
#

That's probably just site cache

#

-sitecache

cerulean fulcrumBOT
#

The issue you're experiencing is due to server-side caching. Please wait for up to 1 hour for site cache to clear before trying again. You may also need to clear your browser cache.

restive solar
#

Ah alright, thanks!

cobalt sleet
#

No problem! darkHappy

wide helm
#

Will Cloud Flare protection be removed after a while, like all previous times, because it is very annoying

#

Many problems occur on your site

#

It becomes more difficult to use

#

Lots of errors appear

cunning wren
#

Hmm, some error in voting on the bots. It says try again later so I hope I remind myself later

fringe meadow
#

why exactly today they are considering ??

#

whymuuuu

#

aaaaaaa

#

the set went off in my house, so the bot turned off

grand prism
#

Unlucky

fringe meadow
#

no not installation wifi turned off in the house

#

I demand to look at my bot again!

#

he is online

#

@toxic zephyr

#

@wooden lagoon

zinc oracle
#

You'll need to wait in queue again.

fringe meadow
#

send again?

#

if so i'll jump out the window

sturdy swan
#

well if i were to say something else id get muted

#

but yes you have to add it again

fringe meadow
#

ok, I'll jump from the 4th floor

#

I can't keep the bot online for sooooooo long

sturdy swan
#

get a vps

cobalt sleet
#

If you aren't planning on keeping your bot online why are you listing it on Top.gg?

fringe meadow
#

ok i will try

#

we had problems with wifi hosting

sturdy swan
plain laurel
#

Idk if I should thank you or what 😂PepeHands

sturdy swan
plain laurel
#

From 18 servers to 96 in two days

sturdy swan
plain laurel
#

Ohhh

#

I thought I was there sry

sturdy swan
#

dw

sullen fox