support

[sturdy swan]

If you can say

The bot is offline from the 4th January at 9pm GMT until 6th January 9pm GMT
We will wait until the 6th January 9pm GMT

[sturdy swan]

wait cant it be like you guys message me and I stop the checkup and continue after you guys review it

No

ok..

[honest gate]

What are the requirements of "certified developer" role?

[sturdy swan]

The role is not given out anymore, @honest gate.

#support message

[honest gate]

Alright

[hoary urchin]

Where are my Servers? i refreshed 10 times

[sage monolith]

did you added your server?

[hoary urchin]

How?

[sage monolith]

https://top.gg/servers/new

[sage monolith]

follow the above link to add a server on top.gg

[hoary urchin]

Okay

thx

[sage monolith]

no worries

[hoary urchin]

Bruh

[sage monolith]

don't you own any server?

[hoary urchin]

i own 6 Servers

[sage monolith]

click refresh servers

[hoary urchin]

still dont work

[sage monolith]

how's this possible

it should show i guess if you've the permissions or ownership of servers

[lethal bolt]

When did you add

[sage monolith]

he didn't added it

[lethal bolt]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[lethal bolt]

We are not discord’s support server so if you want to see your servers there you gotta add them first

[lethal bolt]

This is bot

Not server

[hoary urchin]

I guess, but there is my Discord Server

Like there

[lethal bolt]

So what is the issue here?

I didn’t get it

[pliant mauve]

I think he can't add his server since its not showing up

[pliant mauve]

here

[hoary urchin]

I cant add my Discord Server on top.gg

[sage monolith]

yes

it's not showing him only

[pliant mauve]

try a different browser

[sturdy swan]

hey, so yk how there is authorisation on the webhook section for server page

[hoary urchin]

thx it works

[lethal bolt]

[sturdy swan]

what is the webhook authorisation

[hoary urchin]

i think Opera GX hates top.gg

[pliant mauve]

the site it not stable on opera and brave iirc

[pliant mauve]

#topgg-api

[lethal bolt]

True we(site) have some issues with opera

[hoary urchin]

Why does it take so long for a bot to be accepted? I have been waiting for so long

[pliant mauve]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[pliant mauve]

its only been a week

[hoary urchin]

its still a long time

[pliant mauve]

you'll have to wait just like everybody else

[hoary urchin]

Okay

[latent crown]

@lethal bolt

dude there is no NSFW command in the command

[sturdy swan]

DM the reviewer in question.

[latent crown]

okay

[sturdy swan]

is the top.gg api broken?

im providing a valid user id but it gives an error of not found

@top-gg/sdk btw

[lethal bolt]

#topgg-api

[sturdy swan]

o h

[lethal bolt]

[sturdy swan]

done 🗿

[lethal bolt]

Which browser are you using

[sturdy swan]

edge

not api the package btw

@top-gg/sdk

[lethal bolt]

Can you try after 10-15 mins if its possible sir

[sturdy swan]

let user = await api.getUser(userid) // providing valid id but gives error of user not found

alright

[slow jacinth]

#topgg-api , thank you

[sturdy swan]

already did!1

Hi I wanted to talk about the image of a character
Aubrey Kung and Nina Sze

[mental dawn]

this kid does not know who he is talking to

[zealous sleet]

This isnt top.gg related but does anyone know how to put text in the center of the page not just the center of the line its in?

im tryna put that in the middle of the page rather then the middle at the top

[zinc oracle]

#development

[amber mesa]

how long does it take to usually get reports reviewed

[zinc oracle]

It's currently Christmas eve. I'd expect a few days due to the holidays, but we are typically pretty fast.

[amber mesa]

i see, thanks for information

[tulip palm]

Is there like problem with team page? Im not able to change icon, description and name

[grand plover]

hello

i'm blacklisted can you please fix that

[sturdy swan]

from what

[floral pagoda]

Which error occurs? Or is there no error at all?

[tulip palm]

No error, im not getting a single message saying that the stuff was changed nor the stuff actually changes or that something went wrong

[floral pagoda]

Can you share the page you are trying to edit?

[tulip palm]

https://top.gg/team/394250798023233536

[civic lagoon]

cant see my server

[sturdy swan]

Press the refresh servers button, logout and login

[civic lagoon]

okay. logout and login worked. Thanks!

[burnt cobalt]

I want To Work Here As A Staff How Can I ?

[cobalt sleet]

-apps

[cerulean fulcrum]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[burnt cobalt]

@cobalt sleet How Can I Apply Bot Reviewer And How Do I Work Can You Teach I'll Do My Best Supporter

[cobalt sleet]

Hey! Starting by reading the help provided is a great first step!

[burnt cobalt]

Ok Thanks And Sorry For Disturbing

[cerulean ember]

Deleted server not sure why it’s still showing on site

[keen aspen]

My bot hit 101 votes (first time) how to bid it?

[cerulean ember]

Credit will be available to redeem on 1 jan if your bot got 101 votes this month

-credits

[cerulean fulcrum]

Auctions Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

:bulb: You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[cerulean ember]

For more info^

[edgy shell]

gm

[south owl]

Excuse me

I'm trying to join a discord server called Tee Gee Rrr

but it won't let me join because it thinks i have a vpn

can some here here some how help me

[sturdy swan]

this is top.gg support

[south owl]

oh

[south owl]

but didn't they say the server is locked

?

[cobalt sleet]

If your referring to a verification process upon joining the Discord server through a bot like Altdentifier or Double Counter, we cannot help with that. You'll have to contact the server admins.

[south owl]

k

[keen aspen]

ty

[limber tendon]

How we reply to the reviews on our bot?

[sturdy swan]

You cannot due to a bug on the website

[slender flare]

[sturdy swan]

Need help for something?

[slender flare]

no thanks

[sturdy swan]

-support

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[wild stone]

@slender flare

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[slender flare]

sorry

[rigid bay]

Hey for some reason when i try to remove a ping role it wont go away

[sturdy swan]

What ping role?

[digital slate]

When it will get fixed?

[grand dragon]

I won arcane premium giveaway a couple of days back.
Do i need to dm someone host or something?
Or they will reach out?
Thankyou.

[spice compass]

Hello everyone can anyone help me? When I try to add my bot as soon as I go to the next step after copying and pasting the id it gives me an error loading

[sage monolith]

they will reach you out for sure, just check whether your dm is open and check whether there's any message requests pending or not

[sage monolith]

can you elaborate?

[spice compass]

sorry, what are you meaning for

@sage monolith

[sage monolith]

I mean what are you basically trying to do

[spice compass]

add my bot discord on the site

[sage monolith]

go here
https://top.gg/bot/add

[lethal bolt]

still having an issue?

[sturdy swan]

No ETA

[rigid bay]

The giveaway one

[sturdy swan]

Add and remove it, should work after that. Obviously you need to click on "Select" if you're on mobile

[cobalt sleet]

I removed it for you

[iron ravine]

How to verify

[sturdy swan]

Verify what?

[sturdy swan]

That's not for this server nor added on this server

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[rigid bay]

Thank you

[cyan wadi]

is the website really slow rn?

[cobalt sleet]

Seems normal to me. What are you having an issue with?

[next flume]

Merry Christmas/happy holidays to the Top.gg staff. You guys are awesome and do an excellent job! 🍾

[cyan wadi]

i tried adding a bot how ever when i filled everything in and wanted to click confirm to actually send it in it keeps loading for over a hour now

[fleet pasture]

can i get the top.gg photo please

[thick wyvern]

How do I claim my gift card

[shell sphinx]

Hey my server got blocked on Top.gg due to I think emojis, however the person who blocked us cant be reached by their tag can I get some support on the matter

[sturdy swan]

DM the moderator that locked your server, it's written on your server's page who blocked it

[shell sphinx]

yeh it wont let me add them

So I can only assume they either deleted the account or changed their name

[floral pagoda]

Can you send me a direct message? I can take care of it, if not done already

[supple mica]

All the moderators are reachable in the server

[sturdy swan]

Am I able to delete my pending bot

[wooden lagoon]

Pretty sure you can if you just go to your bots page

Correct me if I'm wrong though and I'll ask a moderator

[sturdy swan]

Yeah you are, lol

[wooden lagoon]

@supple mica Mr dylan can you help

[sturdy swan]

I submitted a bot a few days ago that I’m no longer working on. I am currently working on a new one that I will be submitting in a few

[sturdy swan]

you can

I did that a few weeks ago with a pending bot of mine

I only see edit and preview..

weird

Edit only lets me edit the description and stuff

says delete for me, this is a pending bot

tf

Ah okay found it. I was on a different page that's why. My bad people

[random briar]

anyone know why? i have to wait 1-3 days for my topgg page to appear in the search results but I've been waiting for 5 months and no change at all

how do i delete it?

[sturdy swan]

you dont, just ignore it

[random briar]

ow okayy thanks

[floral pagoda]

-botlive

[cerulean fulcrum]

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[sturdy swan]

Hey! my bot got approved but why didnt I recieve any message?

I received a message on my previous bot approve but not this one

[elder schooner]

Hello! What is the point/use of voting servers in topgg? I could not find any 🤔

[sturdy swan]

credits for auctions

at 100 votes you get $15 credits for auctions (advertising)

[elder schooner]

its only there for the credits?

doesn't give more reach to my server

is that a bug

[sturdy swan]

is what?

It does

[elder schooner]

the server search is always filtered by default based on server's membercount with 0 upvotes servers at the top in comparison to thousands of votes still being at rock bottom with no positive reach and opportunity for server growth.

[sturdy swan]

thats normal

you dont have much votes to be on the list

servers arent sorted by votes

oh

by members?

[elder schooner]

yeah they're sorted by membercount

[sturdy swan]

yes

well then idk

[elder schooner]

then what point of votes if it won't show atleast the 3 recently voted servers 🤔

[sturdy swan]

there are promoted servers

[elder schooner]

only credits

[sturdy swan]

yes the credits allow you to advertise your server

yep

[elder schooner]

okh

[sturdy swan]

btw is it normal for not receiving confirmation for 2nd bot approval?

[sturdy swan]

no

its because @wild stone is offline

[elder schooner]

so I can't gain anything or get natural growth of my server on topgg without paying/ already having a grown community that can vote for it to advertise?

[sturdy swan]

oh... bruhh

the message doesnt mean anything tho

[sturdy swan]

well your server will show up in searchs

[sturdy swan]

well I dont check my top.gg everyday

[elder schooner]

i guess yeah except no one's scrolling 80 servers down due to the membercount

[sturdy swan]

I only knew because I have a server logger that logs invites/kicks

[sturdy swan]

you'll get pinged in #logs too

didnt got pinged

or uh idk

[sturdy swan]

you did

oh

I probably marked the group as read

[brisk jetty]

Can I get my bot developer role?

Mine is approved

[shell inlet]

given

[brisk jetty]

👍

[waxen tide]

Do you provide support for your site only or also for Discord?

[pliant mauve]

just for our site.

-notdiscord

[cerulean fulcrum]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[waxen tide]

Ok

[sand sphinx]

how to add logo of bot on top.gg after verification , as no logo is displaying

[pliant mauve]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sturdy swan]

You can delete it yourself, there's a delete button on your bot's page

You need to report the bot on the website by clicking on the three dots "..." and then report, it will get handled within a few days

K

[sturdy swan]

ok

[astral lava]

In #mod-logs I can't re-apply my bot (NeoBot) and again waitings 7d. As it was in technical work and could not be runned. Now everything works, can you check it again? And if it was running, it would not function correctly and with errors.

[marsh dirge]

How to claim giveaway?

Ok

[astral lava]

Why

I can't wait another week

On other websites, you need to wait less than 3 days, and if the bot is offline, then they don’t kick him out, but just wait until he appears online

Why is this not so

Why then just not check the bot when it appears on the network, if there are no people for this, can ask others

[sturdy swan]

hi

no, maybe, i think yes,

im trying to figure out how to collect after i vote. it says to add support server im not sure how to find this

eth from the faucet

for voting

[supple mica]

-upto @astral lava

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[supple mica]

bear in mind we've hundreds of bots in the queue

if we went back to bots that were simply offline or had subtle issues we'd be making the queue much longer

[sturdy swan]

i think i was in tip gg . im pretty sure i was

[sage monolith]

What?

[magic wedge]

https://top.gg/bot/784403234579021825
My bot appears to be in 2 servers, while it is in almost 300

[sage monolith]

You need to post the stats using the api

[magic wedge]

Of course I do, yesterday they were correct

[deft leaf]

I'm not sure if this counts as support but, i was wondering if bot reviews for the site are paused over this Christmas period?

Like for when you submit a new bot to top.gg

[supple mica]

@magic wedge Ask API related questions in #topgg-api

Sounds like your bot isn't posting stats correctly

[sturdy swan]

No

[supple mica]

Not too sure why they would be, but no they're not

[sturdy swan]

We simply review whenever we have time

[deft leaf]

Okay thanks Krypton

[sturdy swan]

So there's no such holidays, volunteering is not working

[deft leaf]

Just wondered

[deft leaf]

[sturdy swan]

Now of course if all reviewers want time with their family, there won't be that many reviews

[supple mica]

OH bot reviews, I thought you meant actual writing reviews on the bot page

[deft leaf]

[sturdy swan]

They'll reach out to winners through message request/DM right?

Yes

[hearty cedar]

Can we ask about bot declined here or do we need to ask the reviewer itself?

[pliant mauve]

U can contact the reviewer who decline ur bot

[hearty cedar]

ok thanks

[waxen tide]

How to transfer 15 dollars from a site to a Paypal account?

[pliant mauve]

-credits

[cerulean fulcrum]

Auctions Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

:bulb: You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[unborn storm]

hi i need help i tryed adding my server to top gg server lists but when i click on it it gives me a 403 error

[zinc oracle]

Are you the owner of the server?

Only the owner on discord can add the server

[tulip palm]

🤔 I cannot change the group name, or is there some kind of error?

[mint saffron]

hello, I keep getting a “field is required” red message when trying to use a slash command, can someone please help? I’m a total moron on these topics, but I know the pollbot is functional because it works for another member…

[gloomy shell]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[gloomy shell]

I'd ask in pollbot's support server! :)

[prisma ingot]

How do I remove my bot from a team and have it under my account instead?

[tulip palm]

Would really love to know this one tbh.

[sturdy swan]

how to cliam Giveaway winning?

[hushed lark]

have changed my bot to new discord bot account... does i need to get it verified again or can someone help me out by removing my old one from serverlist and verify it instantly

[stone grove]

Is the site down? top.gg/user/ isnt loading

[buoyant crown]

Server is . down

[sand lance]

Hey, my funds disappeared from my topgg wallet and it's clear from the history

[floral pagoda]

No, that is not possible. Every new instance needs to be reviewed by our Bot Reviewers

[sand lance]

I'm supposed to have $23.02, haven't made any payment since last week's auction but now my wallet has 0 credits

[floral pagoda]

You will be contacted by a Community Manager or the Bot Developer

[gloomy shell]

The credit you got in november expired - they expire after 31 days

also please continue in #auctions-support :)

[floral pagoda]

Works fine for me, can you try again? (Maybe also with a different browser)

[sand lance]

Gotcha, wasn't aware of that. Thank you

[tall pond]

Site having issues? Been getting this message consistently for about 20 minutes of trying to vote. Same browser I always use. Half my votes work, half don’t.

[stone grove]

The login button disappeared from the site...

[novel socket]

how can 1 report false/spam server reviews

• ping me when someone responds, thank you

[sand lance]

Does it expire 31 days from redemption or by end of month regardless of when it was claimed

[gloomy shell]

31 days from when it is claimed.

[sand lance]

Perfect, thanks!

[stone grove]

works again, but the login button vanished & the teams do not show up and the /team/ is on a loading loop

[floral pagoda]

Contact an online moderator to handle this

[novel socket]

do I ping them or dm them?

or is there a ticket option that I can go with?

[floral pagoda]

Send them a direct message

[novel socket]

alr, thank you

[sturdy swan]

Why is the site slow?

Site's loading at normal speed

[flat wedge]

In phone slow

But all good

[cobalt junco]

Are unblocked game servers allowed on top.gg?

[cerulean fulcrum]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[cobalt junco]

Thanks

As I don't think it's illegal I'm gonna assume its ok?

[grand prism]

Write exactly what your server does

Because from the description it looks like you want to publish cracked games

[cobalt junco]

No

Unblock games at school

[sturdy swan]

No, my site is very slow

[cobalt junco]

Well then its something on your end probably

[sturdy swan]

Your site is not Top.gg though

[sturdy swan]

Do you want me to take a screenshot?

If you mean your bot's page, it's an issue on your end. Site's loading fine for me as well as others, should tell enough.

[cobalt junco]

huh

[sturdy swan]

Works fine.

[cobalt junco]

same

[sturdy swan]

Wait some time and try again later, it's on your end.

Clear cache / use other browser if you want

Not an issue with Top.gg as I, along with others, get a normal response (not using cache in the screenshot below)

[long portal]

Is there any way to find out which "Authorised App" makes you join a server?
I joined a server without actually joining and my account is fully secure
I had 3 authorised bots which had the Join servers for you scope which I removed right now
And to ensure I logged out of all known devices

? I'm trying to figure out if that's allowed for bots to be on top.gg and how to know which bot did it to report the bot if it's not allowed

Cool- but I am not aware which bot did it... Is there a way to find out? I authorised those bots a while ago as well

btw is it against the rules to misuse join servers for you scope for bots on top.gg? Technically it is a permission a user grants I'm not sure

[sturdy swan]

It's an action you accept when authorizing the bot, nothing wrong with that

[long portal]

ah okay

[sturdy swan]

See "Auhorized Apps" in Discord settings, below every application in green you can see the permissions it has

[long portal]

Alright

[sturdy swan]

e.g.

If it doesn't show up then deauthorize them all and authorize them when you need them again

[long portal]

Yup i did that

[buoyant crown]

Site is Down 503 Service unavailable

[cerulean tide]

why when i'm trying to enter in my bot page to vote it's appears

ah ok

Ok

[candid mica]

1050778607796093008
i usually ignore this kind of people but then he started sending ads and its kinda getting annoying, thx

[dapper sigil]

any idea on why this is occurring?

[hushed kernel]

It's happening to me as well. Usually you get a 503 error when the website's actual server host is offline. Not sure what's going on with them. Hopefully it's resolved quickly.

[dapper sigil]

Oh I see

Appreciate your answer

[supple mica]

Site seems to load for me! Can you guys wait around 5 minutes to see if it still happens?

[dapper sigil]

Aight

[stoic socket]

Site is 100% down for me

Tried to visit my bot's page, timed out, went to the /vote url, timeout page instantly

[latent ember]

Hi, is it only me or vote never sends ?

It's always loading

[supple mica]

Wait 5 minutes and see if it's fine afterward

[stoic socket]

Main page loads, its just bot pages

[latent ember]

Uh okay looks like I'm not the only one

[dapper sigil]

The main page loads as @stoic socket said, however there's an ongoing issue while trying to vote

[stoic socket]

Yeah

[supple mica]

^

no need to keep repeating the same issue

[dapper sigil]

Alrighty

[stoic socket]

Not sure how waiting 5 mins will help, its the same issue that occurs everytime the site is down (front page loads, individual entity pages load)

oki doki

[wise plume]

are top.gg servers down or something?

been getting only errors for the last 5 minutes

[dapper sigil]

@supple mica still same : )

[supple mica]

Yeah I notified the engineers earlier : )

[dapper sigil]

Appreciate ya

[supple mica]

Waiting for an update !

[hushed kernel]

Thank you :)

Seems to be functioning again!

[supple mica]

Great! 😄

[buoyant crown]

Not working !

[supple mica]

Are you still getting this issue?

[icy parcel]

Yess

I also just tried

Not working

[supple mica]

Did you two both vote for probot?

[buoyant crown]

Yes

[supple mica]

Probot might have other issues. Does the page load at all?

[buoyant crown]

Pro Bot has nothing to do with pressing the site button, my friend

[supple mica]

Oh yeah you made the site?

Voting works for the other bots right now, just tested

[buoyant crown]

The vote button does not bear the problem of the timer

[pliant marsh]

Having the same problem but for other bots as well

[supple mica]

oWo will escalate

[buoyant crown]

Trust me it's prolplem top.gg

[trim tangle]

Same, tested with 5 bots

[supple mica]

Yeah doesn't work for me now Did the first time

Already escalating

[buoyant crown]

Yesterday the site was getting the same thing and working again

[shell cobalt]

i can't able to vote

showing bad gateway

[hushed kernel]

Oh the voting function might not be working. I could load pages at least.

[pliant marsh]

Vote rewards came through randomly for 2 of the bots i voted on

[supple mica]

Can you guys try again for me!

[spiral cradle]

Pages wont even load now its just a cloudfare error

[supple mica]

Loads fine for me, and voting works fine

[spiral cradle]

Alr give me one sec

[pliant marsh]

this is what i got

[buoyant crown]

Not working

[pliant marsh]

Refreshed into this

[spiral cradle]

Yea still getting a 504 error

[supple mica]

Can y'all show me what you're seeing? It's loading for me after clearing cache

dayum one moment

On the main page, is it?

[buoyant crown]

Site is down

[pliant marsh]

Yeah main page

[spiral cradle]

Main page is fine if I go to a server or bot page the site just crashes

[supple mica]

Talking with the team now

[pliant marsh]

I am able to get rewards for voting after around 5 minutes from pressing vote, so idk

[potent swift]

What should i do ?

[supple mica]

Be patient whilst we look into the issues pls!

appreciate y'all patience 🫶

[potent swift]

Okay

[somber garden]

Thank you! Waiting for an update

[buoyant crown]

How long will it take?

@supple mica

[supple mica]

#site-status An engineer is looking into it!

[kind cargo]

If I select Patch Notes Notifications in #966027989374627840, are @⁠⁠Status Notifications included in that? And if not, then how do we get the role?

[gloomy shell]

Patch notes is patch notes and status notifications is a seperate selection. You can select multiple in the menu

[sturdy swan]

what

is the website down

[gloomy shell]

-status

[cerulean fulcrum]

We are currently experiencing a service interruption, please check #site-status for more information.

[sturdy swan]

[gloomy shell]

Hey guys! Could some people check and see if the site allows voting again? I believe we've fixed it!

You'll have to scroll down

In the menu

[pliant marsh]

works!

[gloomy shell]

Thanks for checking!

[supple mica]

[kind cargo]

omg I am so stupid! thank you so much for your help and your patience and happy holidays ^^

[potent swift]

Its showing like this you must login but there is no Sign in sign out option

[gloomy shell]

Go back to the homepage and log in there then you should be able to navigate back to vote

[potent swift]

Still the same with this no login log out option

Tried to reboot also cleared cache still facing this issue

[sturdy swan]

when im adding my server it wont load its been loading for like 20 min

@cyan palm ?

[cyan palm]

Hi

[cyan palm]

Please remove all the long tags and try again

[sturdy swan]

ok thanks

Henlo how to add role rewards in top. Gg I cant find my role reward in the dashboard

@cyan palm

[floral pagoda]

Please stop pinging staff members in here. Someone will take a look if they have time

[sturdy swan]

Sorry i am new here

[candid mica]

its on your server edit page

[undone gorge]

Can new smal servers also bid in auctions ?

[sturdy swan]

odin it still isnt working

[cyan palm]

If you removed the long tags, then you can try to logout and login back to see if that's going to solve the issue

[sturdy swan]

okie dokie thank u again

[pliant marsh]

Clearing cookies also fixed the login issue for me

[potent swift]

Thanks it worked 👌

[fleet basin]

https://top.gg/bot/890237438948151326/vote
why my bot page missing?

https://top.gg/bot/949991307793793035/vote
both were missing

[stoic socket]

https://top.gg/user/339612673811415041 it says you have no bots/servers on the site

[next kestrel]

it looks like you deleted both bots
#logs message
#logs message

[fleet basin]

yes, but some mod here, transfering the bot to my alt, but why the page missing?

[next kestrel]

contact the moderator who transferred those bots to your alt via dms

[fleet basin]

nvm, it was declined with some weird reason, though both of them were verified, thx anyways

[vernal sand]

Hello

I don't know why but everytime I try to add my server to top.gg it get stuck at step 3 loading forever

Now I tried to add the bot to add my server through commands, but even if I invited the bot and authorized everything, the bot is not joining

Any idea?

[pliant mauve]

try clearing your cache

[vernal sand]

It's not cache

Tried 2 different browsers

[pliant mauve]

which are?

[vernal sand]

Brave

And chrome

[pliant mauve]

site is not stable on opera and brave

should work on chrome tho

[vernal sand]

Also the bot is not getting added to my server

Even if I accepted and authorized

Nothing happens

I get the classic message from discord stating that I can close the window but the bot is not added

[marsh dirge]

Having problems with vote api

I’m having 504 errors

[distant egret]

why?

[hazy cliff]

What music / link is used to test whether music bots play NSFW content? Because my bot was rejected for playing NSFW music in a non-NSFW channel, but it doesn't play age-restricted content from Youtube.

[hazy cliff]

The 18 in 2018 I think

[sturdy swan]

#topgg-api

[dreamy abyss]

Terms like breast feeding and naked yoga are the ones normally used.

However feel free to DM the reviewer to get the exact information around what they used

[long portal]

can a command like "document" where you upload 10 images in the command usage message,
the bot creates a pdf file for them and sends it to you
Is this feature fit to be on top.gg aka top.gg rule following or would it cause a bot to be declined for issues with data safety?

[next kestrel]

Yes, such features are allowed

[long portal]

Alright thank you for clarification

[harsh badge]

I applied to bot and did not receive a response what happened?

[next kestrel]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[wild stone]

@harsh badge

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[next kestrel]

Does it show up every time you search for that tag?

[distant egret]

yes

[plucky onyx]

Where can I get a top.gg token?

[sturdy swan]

On your bot's page on Top.gg, click edit and then go to the Webhooks tab.

Next time you should ask API related questions in #topgg-api

[distant egret]

@next kestrel

[sturdy swan]

Will let the team know, can't do more than that

[torpid trail]

am i allowed to make one of my commands need the manage server permission

[sturdy swan]

If the command actual requires that permission, yes

[torpid trail]

no like the person using it

[sturdy swan]

User doesn't matter what permission you ask them to have

Bot matters

[torpid trail]

ah ok ty

[versed tartan]

I won an auction but https://auctions.top.gg/analyze doesn't show active campaigns

[sturdy swan]

There's #auctions-support for that

[torpid trail]

im making a bot that sends a message in x channel when a user gets banned/unbanned, would i need to put a note for reviewer that they may need a test subject

[sturdy swan]

No

You need to describe your bot in the description anyways, if you need to clarify something to the reviewer about how exactly to use the bot - then you might want to add that to the description otherwise any regular user won't know how to use your bot

[elfin bronze]

How i can change my bot Image and name

[sturdy swan]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[dry bramble]

hi, i have a problem with adding my server on top.gg, when i want to fill the details i cannot save them and i end up having to do it again for the same result.

nevermind i solved it, i forgot to fill all of them.
sorry for the trouble

[shell cobalt]

hey can I know why some of the verified bots send dm advertising?

[steady ridge]

If they are advertising their own bot, that is beyond our control, the bot managers etc. have sent that through their bot, not us

[shell cobalt]

ok

[sturdy swan]

ID: 1046427125261021255

[maiden portal]

banned

nah..

look:

[sturdy swan]

Alts?

[maiden portal]

@sturdy swan @sturdy swan

[maiden portal]

yes

[maiden portal]

@cyan flint sorry ping, there alt account

[floral pagoda]

-ban 1046427125261021255 Ads to push their bot & community

[cerulean fulcrum]

Banned Ivann#0142

[floral pagoda]

-ban 440426474500259841 Alt account of 1046427125261021255 (Banned for ads)

[cerulean fulcrum]

Banned Ivann#0437

[violet brook]

Yall short staffed or???

[supple mica]

No sir We've had a queue of 1-2 weeks for a bit now. It's our standard waiting time

[violet brook]

Damn

Thats crazy

[supple mica]

also bear in mind it's the holiday season and people are spending times with family ;)

[violet brook]

I understand

[grand prism]

And you are still not sure if your bot will be accepted at all

[crude loom]

how do i delete my bot from top.gg

[zinc oracle]

use the delete button on your bots page

[crude loom]

oh yep. sorry

[stuck drift]

I sure hope that everyone has had a great holiday

oops this is #support sorry

[supple mica]

we appreciate kind words 🫶

(and yes this is support ;) )

[autumn escarp]

Hi, I've been trying to publish my server, but when I click send, it only returns me to step number two.

I already added the bot to my server and entered all the requirements, don't leave any box unfilled

What is the email for appeals?

[sage monolith]

#topgg-api

[timber verge]

administrators no longer have access to the server panel?

when I try to edit all the options do not appear

[shell inlet]

if you can see the "edit" option either you're already added as a team member on the server page or in the old way (before teams update) the server has multiple owners/admins

and if the options aren't appearing you might be added as a viewer/moderator in the team, check your team once and see id you're an admin or a mod

[timber verge]

okay

thank you

[sturdy swan]

Hua kiya bro delete

[shadow rivet]

Are you able to reply to reviews?

[shell inlet]

currently no

[shell inlet]

kya hona tha delete?

[sturdy swan]

Wo mera bot top.gg se hatana chata he

[shell inlet]

wo kaun?

agar tum request karoge deletion tab hi hoga koi aur karnepe nahi karenge bot delete

[sturdy swan]

@shell inlet kk ty

[shell inlet]

np

[sturdy swan]

@shell inlet dm aaoge zara

[shell inlet]

bolo respond karta hu jab karpasakta hu

[sturdy swan]

@shell inlet kardiya jab free ho dekh lena

[magic wedge]

Hi everyone, can I put my dashboard link in the "Invite" Button?

[next kestrel]

No, that is not possible
You can however link it in the description

[magic wedge]

Even If i add my dashboard link where users can invite my bot to their servers?

[restive bolt]

is there way i can transfer ownership my bot over

[cobalt sleet]

DM any online mod

[restive bolt]

kk ty just want start clearing up this account coz my discord on phone was getting too laggy because people spamming commands

[magic wedge]

anyone?

[shell inlet]

you can add your dashboard link in the description

but as for the "invite" button it's supposed to be bot id

discord oauth

[vast oasis]

Is there a mod or admin i could msg?

[past valve]

This isn’t a question based on top.gg but i have a bot with slash commands that’s been running the last 30 days and doesn’t have any issues but i still don’t get my active developer badge does someone know why?

[sturdy swan]

About what?

[sturdy swan]

As you said, not related to Top.gg - https://discord.gg/discord-developers

[vast oasis]

About a discord that’s listed on top

[cobalt sleet]

If it's an issue with a bot or server that belongs to you, feel free to DM any online mod. Otherwise please report it following the guide below!

-how2report

[cerulean fulcrum]

How to report a bot or server

If you find a page that violates our bot guidelines or server guidelines and would like to report it, please do so using the report button.

From there you can select a reason and add additional information to the report. When submitted, our site moderators will receive the report and open an investigation if deemed necessary. You will not receive any notification about the resolution to your report.

For more information, refer to this article

[vast oasis]

Thank you!

[hazy cliff]

What should I do if I sent a DM to a bot moderator about a decline, and I don't hear back in one day?

[cobalt sleet]

Wait a bit longer. A lot of our staff are on holidays and spending time with family at the moment

[hazy cliff]

Ok. Thx

[gentle cipher]

Good evening,

I have a quick question.

Where can I chat with Bot rewiern if I want to file a complaint?

[sage monolith]

In their dm, the reviewer's dms are mostly open

[cobalt sleet]

-apps @fluid crystal

[cerulean fulcrum]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[fluid crystal]

OH COME ON! I HAVE TO BE 18 TO BE A BOT REVIEWER

IM 15

:(

[cobalt sleet]

Yep!

You can apply to be a contributor if you're under 18

But it doesn't involve any bot reviewing

[fluid crystal]

But what does a contributor do

[cobalt sleet]

They help out with server events and in #support

[fluid crystal]

Why do you have to be 18 to be a bot reviewer?

[cobalt sleet]

Sometimes they help write support articles for our support desk etc

[fluid crystal]

Is it because of some bots are NSFW?

[steady ridge]

Yep

[cobalt sleet]

Because it involves reviewing NSFW bot features and also you have to sign a NDA

[fluid crystal]

What’s a “NDA”

National Donut Association?

[steady ridge]

Non-Disclosure Agreement

[cobalt sleet]

You can't legally sign one on your own.

Until you're 18 ofc

[fluid crystal]

How old do you have to be to sign the NDA?

[cobalt sleet]

18

It's a legal document

[fluid crystal]

What if you are 17 and you sign up to be a bot reviewer

[cobalt sleet]

You can't sign a NDA unless you're emancipated or over 18. But even being under 18 and emancipated doesn't mean you can become a BR because of the NSFW features you'd be required to test.

[fluid crystal]

Is the NDA in America or in another country

[cobalt sleet]

Netherlands

[fluid crystal]

I’m in America

[cobalt sleet]

Doesn't make any difference

It's still a legal document under the company's local jurisdiction

[fluid crystal]

How am I supposed to sign an NDA if I live in America

I’m confused

[cobalt sleet]

You can still be taken to court for breach of a NDA no matter what country you're in.

[fluid crystal]

So, I can be taken to a Dutch court when I live in America

[cobalt sleet]

Yep

[fluid crystal]

What, they kidnap me and make me go there

[cobalt sleet]

Because you'd have signed a legal document with a Dutch company.

[fluid crystal]

Is there one in English?

[cobalt sleet]

The NDA is in English

[fluid crystal]

Ahh, ok

[cobalt sleet]

Doesn't matter anyway if you're under 18 you can't apply.

[fluid crystal]

I thought top.gg is an American company, not Dutch

[sturdy swan]

afaik thats where the parent company is

[gloomy shell]

Top.gg is a Dutch company, the parent company is us

[elder schooner]

is this a lie or a bug as servers are sorted on membercount regardless of your server votes?

[zinc oracle]

The default search(for example if you are searching a tag) is by member count.

The option to sort by votes is an option users can use.

[cobalt sleet]

-apps @weak oxide

[cerulean fulcrum]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[wild stone]

@weak oxide

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[upbeat merlin]

Hey, could i get some support about my top.gg site?
Since months it doesnt have an image. Is there a reason for that? 🙂
Thank you

[cobalt sleet]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[upbeat merlin]

Thank you 🙂

[past sinew]

Haven't yet received my 1 month miki premium from giveaways...🤔

[cobalt sleet]

Winning IDs have been sent to the bot owner but he's probably out of office spending time with family over the Christmas period. I'll follow up with him on Monday.

[past sinew]

oki thanks ❤️

[sturdy swan]

<@&817055174613794826>

You've already been warned not to randomly mention roles that some staff member have (cc @dreamy abyss)

[dreamy abyss]

Anything your wondering about?

[sturdy swan]

Hey, could I Become Moderator

[cerulean fulcrum]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[dreamy abyss]

And please don’t ping the support team for general questions :)

[sturdy swan]

Ok :((

@dreamy abyss How To Become Bot Reveiwers?

[sage monolith]

It's written here

[dreamy abyss]

It’s outlined in the message above

[sage monolith]

Read it

[sturdy swan]

I want to Know The Whole Process

Ok

Where Can I Apply?

[dreamy abyss]

It’s linked in the above message

[sage monolith]

There is a link of a message attached, click on that, you will get the whole details regarding it

[sturdy swan]

Ok

[sturdy swan]

How to become bot reveiwers

[floral pagoda]

-apps

[cerulean fulcrum]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[sturdy swan]

Contributors help out with server events

What type of events can anyone tell me

[floral pagoda]

Server events such as the recent hackathon

[sturdy swan]

Ohh

@floral pagoda to become bot reveiwers where can i apply

[floral pagoda]

It’s literally linked in the embed as well

[sturdy swan]

Kk

[inner jolt]

Hey, I’ve been having this problem for a while where my server doesn’t show up in the search bar. Could I get some assistance on this :)

[icy heron]

It may take some hours for it to appear in the search bar after your bot has been approved.

[tropic forum]

What would happen if i register my bot in top.gg do i get something for votes?

[cerulean ember]

It takes some time to appear in search bar

[cerulean ember]

-credits

[cerulean fulcrum]

Auctions Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

:bulb: You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[grand prism]

Can I get my bot developer role, please
(#logs message)

[ashen grove]

Hello I have a problem with my vote. After watching the ad I click on the button to vote except that when I click to vote it loads infinitely and never votes. If he knew how to help me please I would like to (if there is someone who speaks French please because I don’t speak very good English)

[karmic frost]

can someone help me delete a review I posted? The bot is working again after reaching out to the dev 🙂 wanna give him an earnest review

[shell inlet]

you can vote every 12 hours, can you screenshot the page and show what it says when you try to vote?

[shell inlet]

yeah you can dm me with the review which needs to be removed + the bot id

[karmic frost]

did so 🙂

[icy nymph]

It's been a week i posted my bot
No updates since now

• how to apply for staff

[wild stone]

@icy nymph

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[sage monolith]

@jaunty kayak you should ask for MANAGE_ROLES permissions in that channel for updating the channel perms

MANAGE_CHANNEL is for updating channel name/deleting it

[jaunty kayak]

Yeah i tried with my bot to do the lock command without manage channels permission and it worked, thank youu

[sage monolith]

[versed summit]

does editing bot, changes the queue?

[zinc oracle]

Nope

[pliant nacelle]

how to refresh server like this

[burnt cobalt]

How to make like this

With mentioned user without editing anything in dashboard

With 1 click want like this

[grand prism]

Is that related to top.gg?

[shell inlet]

for server add the @small lantern , as time passes the bot will update the site

[shell inlet]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[shell inlet]

head to carl-bot support for that

[pliant nacelle]

already added still

[cerulean meadow]

hello, I have an issue with MarriageBot, I had a falling out with an ex friend and now he refuses to disown me. I'd like to know if there is any possible way for me to get rid of any relations to him in the family tree without the use of MarriageBot Gold?

[cerulean tide]

This question asked for bot reviewers and mods ect..

I have a bot in top.gg ,
now i want to stop this bot ,
i want to change the bot the same codes , topics , commands (changing only token in project)

can i change the bot in top.gg?

(disabling old bot , and enabling new bot)?

[cerulean meadow]

where do I put it then

[icy nymph]

-apps

--apps

applicatin

-application

[sturdy epoch]

What are u doing

/checking?

Not wrong server

[pliant mauve]

-apps

[cerulean fulcrum]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[gritty tangle]

its been added by the owner and im the co-owner (with admin perms) and it wants me to go through the whole process, it was added a few weeks back...

[sturdy epoch]

Ok

[pliant mauve]

I am not sure

[gritty tangle]

why would you need it? just curious

[pliant mauve]

are you on a team?

[gritty tangle]

it does

i can search and edit it

but wont show on profile that way

[pliant mauve]

it's probably a bug

or caching issue

[sturdy epoch]

You can't change bot id and name i think so

[gritty tangle]

im doing all kinds of stuff tonight

[sturdy epoch]

I am told him Ash.

[gritty tangle]

im not in your conversation

no bruh, im the server profile issue

[gritty tangle]

i think so

its outdated though

@pliant mauve i found yet another bug too :-:

when uploading a new team icon, it doesnt actually change

so many cache errors

[supple mica]

-cacheclear

[cerulean fulcrum]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[gritty tangle]

didnt do anything, ughhhhhhh

cleared cookies

ok, so that solved the team problem

wait

but when i click it

breh

ill be back in 10 minutes then

ok, so does take some time to update, but finally did

still waiting on the profile one

[supple mica]

Of course, cache will take some time to clear

[gritty tangle]

what causes cache problem?

[pliant mauve]

caching is not really a problem. It's just saving web files from your previously visited sites

for faster viewing of those sites in the future

[crystal folio]

hi

admins

my bot is not confirmed

its show always in pending

what to do

[sturdy swan]

Add server doesnt work

[pliant mauve]

wait for it to get reviewed.

[pliant mauve]

use the refresh servers button, then logout and back in

[sturdy swan]

Refresh also doesn't work

[pliant mauve]

have you relogged in?

[sturdy swan]

Yes

[pliant mauve]

try a different browser

[pliant nacelle]

why? server is submited but still show this

[cerulean ember]

try again i can see it

[pliant nacelle]

oky

@cerulean ember now done thanks

[cerulean ember]

np

[cinder meadow]

How do i add my server

[silk lava]

You said that its an copy of automod-bot but its not

@pliant mauve

[shell inlet]

https://top.gg/servers/add

[shell inlet]

you can dm them regarding it

[grand prism]

Enter normally through the browser, not the internal one in discord

[silk lava]

I wrote him a in dm but he didn't reply.

[grand prism]

Wait, I'm sure he'll write you back

Note that he checks a lot of these bots and probably a lot of people want to contact him

[pure crest]

Hello, i updated my server name and profile image but it hasnt updated on top.gg

[pliant mauve]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[pure crest]

ty

[pliant mauve]

np

[pure crest]

its not there

its a server not a bot

[grand prism]

Just click edit and then save

This should work as well

[lethal bolt]

give the site some time

[pure crest]

ok

[distant egret]

https://top.gg/fr/servers/935388107015081994

[dire socket]

yo i made a team and added my friend as admin but still he can only seen as viewer of my bot

[brisk delta]

hey how can i add my server to top.gg

[floral pagoda]

https://top.gg/servers/new

[eternal grotto]

Hello, where do we follow the approval process of the bot?

[long ferry]

https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works

[summer otter]

my bot was verified it is on the list but due to an event i had to remake the application from the developer portal for security reasons. i updated the information on the website but i noticed that the bot is now seen as deleted user. curious about how this may affect its listing on the website

[long ferry]

the listing is associated to the bot application, deleting your application causes the listing to show a deleted user. You'll need to delete the listing and resubmit the new one

[summer otter]

understandable thank you

[sour ivy]

One of my bots isn't showing up anymore. It hadn't yet been approved, so I assume it was declined. How can I get more info on that?

[long ferry]

#mod-logs message

[sour ivy]

Ah, thanks. That should probably be sent on the site somewhere

[floral pagoda]

Review Sections get locked by us in some cases

[drowsy dove]

Hello, how do I check if my discord bot is in the queue list?

[lapis tree]

Hi, I would like to know why I can't respond to my reviews on your site.

Kurama.

[grand prism]

You should have "pending" on your bot page

[floral pagoda]

This will be fixed soon, no ETA on it though

[lapis tree]

Ah, okey, thanks

[marsh dirge]

It’s been a week and still no message from a community manager

For giveaway

[gritty tangle]

i cleared my cache about 24 hours ago and am still having the issue with the server that has already been added to top.gg previously, not showing up in my profile

[timber verge]

How do I add owners to the panel? my friend can't find it...

[long ferry]

you cant, owners are deprecated

[buoyant crown]

There arr a prolplem

When i click vote

[sage monolith]

what problem you face?

[timber verge]

and how do other owners manage the panel without owning it?

[long ferry]

by adding them to a team https://support.top.gg/support/solutions/articles/73000510559-teams-overview

[buoyant crown]

Something wrong

When i click vote

[sage monolith]

yes then what happens

[buoyant crown]

Not making vote

[sage monolith]

can you show a screenshot ?

[buoyant crown]

When I click on the vote button, the capturing does not appear, but the message Something wrong appears

[sage monolith]

which browser are you using?

[buoyant crown]

Google brave

[long ferry]

use something else, such as chrome

[hollow shell]

can someone review my bot please i was waiting for long time.

[grand prism]

Everyone has waited that long, you are no exception

Especially during Christmas

[icy nymph]

Will i get a dm when my bot is approved/denied

[sturdy swan]

yes

[grand prism]

If you have private messages turned on, yes. You will be pinged on #logs when approved and #mod-logs when denied as well

[dapper junco]

Hey, there! I just noticed that my bot currently has its profile image not showing. Could you please direct me to how I can fix this? https://top.gg/bot/704874746352893952

[grand prism]

Click "refresh data"

[dapper junco]

Didn't work

[pliant mauve]

may take some time

[ornate remnant]

Is it possible to have your bot's premium in a giveaway in #1046797701850873866 .

[sturdy swan]

if you are big enough probably

[dapper junco]

okay, thanks.

[final urchin]

By using this will my server get deleted from discord or it will only get delist from top.gg?

it shows permanently "delete" server

[grand prism]

Only delist

Top.gg cant delete your server from discord

[final urchin]

ok ty

after delist it shows 404 error now i cant add a new tracker

[buoyant crown]

When I click on the vote button, the capturing does not appear, but the message Something wrong appears

i need help

I tried Google Chrome and brave the same problem

[final urchin]

i have added the bot and its not going on step 2 what shall i do?

[sage monolith]

Invite the bot to your server

[final urchin]

done already

[sage monolith]

Click invite bot

[final urchin]

done

[sage monolith]

Is the bot in your server? Check

[final urchin]

it says rate limit thing

[sage monolith]

You made too many requests i guess

[final urchin]

my pc hanged on between and then site showed 404 error

and then this is happening

[sage monolith]

Use a different browser then

[final urchin]

ok

ty its done!

[errant forge]

Can I get the bot developer role?

My bot got approved and I still didn't get

#logs message

[chrome arrow]

Same

[floral pagoda]

This is fixed now, the bot restarted

[slow shore]

There should be 15 winners i guess

[floral pagoda]

Uh, maybe a mistake in the text 🤔

[slow shore]

Description says 15

[atomic bane]

hm

[scarlet turtle]

how do I get giveaway ping

[pliant mauve]

#966027989374627840

[scarlet turtle]

oh thankuuu sm <3

[pliant mauve]

np

[hollow shell]

My bot got approved but I didn't got role

[sage monolith]

Have patience you'll get it

[cerulean ember]

Done

[gentle garnet]

question, when do votes reset again? (utc)

[gloomy shell]

midnight UTC

you won't "see" them reset until the bot/server receives a new vote afterwards though

[gentle garnet]

yeah I know that, just wasn’t sure about time, thanks :)

[gloomy shell]

yw!

[viral junco]

If this is a reoccurring issue I’ve been having, I’d there anything I can do about it to help? I’ve tried voting now and it jus always seems to do this, if not I suppose I’ll just have to wait it out every time, but ideally I’d prefer not to if there’s a way around it. Ty in advance

[gloomy shell]

What exactly happens, you click vote and it loads forever? or the vote button doesn't appear? @viral junco or something else

[novel socket]

When do the votes reset?

[long ferry]

0:00 UTC on the 1st of each month

[novel socket]

Thanks

[gaunt dock]

Hi <@&817055174613794826>
Sorry for the ping but,
i altered some HTML on my Bot page for Christmas, is that fine ?
you can see it here: https://top.gg/bot/938418381126778910

[hollow shell]

good job btw

[gaunt dock]

Thank you 😄

HAPPY NEW YEAR

[robust oriole]

hi, i'm having a problem with voting to win the boxes in a bot called pokétwo i vote but i don't win the boxes i've been having this problem for a while

[gaunt dock]

i believe you need to talk to the people managing the bot on their support server

[stoic socket]

Thats an issue with the bot, not Top.gg

If they direct you here, they're just guiding you away from support. As long as the vote is going through on Top.gg, everything is working this side of things

[sturdy swan]

i can't vote for a bot im not cd but it showing me "you have already voted", when i try to vote!

remaining users can vote but im facing problem

hoping a faster solution from you!

[long ferry]

when have you last voted

[sturdy swan]

Hi there, my server has been locked for providing sexually explicit words / icon. May I know the process to get it unblocked

[sturdy swan]

DM the moderator concerned -> @zinc oracle

[viral junco]

I go to the website and the ad doesn’t pop up to allow me to vote, and I can’t press the button. Maybe it’s on my end idk

[tardy isle]

I can't seem to refresh my bot's data, so I'm stuck with the letter K as the profile picture on top.gg

I've tried twice, with no different results. Is there anything that's required if I want to update the profile picture?

[grand prism]

Time

Just wait a little

[pliant mauve]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[tepid prism]

how to delete a bot from topgg?

[grand prism]

You should have a "delete" button on your bot page

[tepid prism]

ok thanks

[fading berry]

Hello, I have a little problem. I claimed the 15$ on my first bot, but my second bot (who has more 100 votes too), doesn't have the button for claim

(I have already refresh data)

[mild plaza]

hi

i cant login to the website

i want to vote for Arcane but i cannot login

[rain trail]

Why my top gg page has no logo bot

[grand prism]

Apparently you have to refresh data

[rain trail]

Did

[grand prism]

Now you have to wait some time until it updates

[floral pagoda]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[slow jacinth]

Are reviewers pushing approvals ahead of time because of the holidays, or?

nvm just saw it lmao

[shell inlet]

no, all of us are just enjoying irl today

[mild plaza]

i cant login

[slow jacinth]

clear cache

[mild plaza]

from settings ?

(im on mobile)

[slow jacinth]

if it not works, so idk

[mild plaza]

thanks

[slow jacinth]

it works?

no problem

[mild plaza]

it doesnt work

:(

[slow jacinth]

bro wtf

[slow jacinth]

some error appears?

[mild plaza]

yez error 500

[slow jacinth]

^ @gloomy shell what happen?

try other browser @mild plaza

[mild plaza]

yea i tried doesnt work :(

[slow jacinth]

what browser

[long ferry]

OperaGX is known to cause issues

use either Chrome or Firefox

same happens on brave

[slow jacinth]

[bitter fjord]

Hi, if I changed profile photo of my bot when it will change on top.gg? Or how can I do it manually?

[sturdy swan]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[bitter fjord]

Thanks a lot