support

[sturdy swan]

It's the start of the month, give it 1-3 days

And I see your bot perfectly fine, just as side note

[gleaming sky]

okay thanks for fast response

[sturdy swan]

No problemo

[hot stag]

hello

[dreamy abyss]

Hey. Anything we can help with?

[sturdy swan]

I tried waiting since I got no response here but the role I use as a vote reward is still gone from the list which is really annoying

[dreamy abyss]

Just to confirm I understand, your server has a role that isn’t showing up on our site dropdown for reward roles?

If so, could you confirm that the Top.gg bot is on the server?

[sturdy swan]

Well it worked at first but at some point a user messaged me because it didn't work and since then I can't find the role in that drop down

[dreamy abyss]

And the Top.gg bot is still on your server?

[sturdy swan]

Can it be missing while everything else appears normal? 🤔

[dreamy abyss]

Humm… what you could try is to kick the bot if it’s already in your server, then invite it back again

http://top.gg/servers/invite

Make sure it has all the permissions it requests on the invite

After inviting it back it can take a few hours for the data on the site to refresh.
If it still doesn’t work after 12-24 hours let’s us know!

[sturdy swan]

Okay

[sturdy swan]

That fixed it immediately, thanks!

[hot stag]

the bot has been waiting for us for review for a long time

[sturdy swan]

You submitted your bot 2 days ago, it takes up to 2 weeks for review.

[hot stag]

Could you kindly review it yourself

@sturdy swan

[sturdy swan]

No, we are volunteers and:

it takes up to 2 weeks for review.

There will be no exceptions made

There's a queue and you're not the only one, so wait

[zealous flax]

How do I get additional support on my bot being rejected? Have a few questions.

[gloomy shell]

You can DM the person who reviewed it

[zealous flax]

Thanks

[humble dawn]

I have an approved bot here listed on Top.GG
If the scope of your bot begins to grow. I.E. Additional Services/Content being provided by the bot itself. Perhaps say things like adding new functionality not related to the original scope or idea of the bot. Is it necessary to be re-authorized?

I just want to make sure I'm respecting the process here.

[cold crest]

Is it possible to reply to reviews on your bot's page

[sturdy swan]

Nope you don't need to get it approved again, you are responsible to make it follow the guidelines after the moment it got approved

[sturdy swan]

Not at the moment, it's a know bug that has no ETA

[cold crest]

Ok got it thanks

[gentle portal]

Is there any update on when users will be able to update / edit their reviews?

[sturdy swan]

Nope, see my message above

If you want to update/edit your review, you can ask a moderator to delete your current review and you will be able to review again

[vital delta]

.

[ruby plover]

How to I get role bot developer

[smoky mantle]

have a bot on topgg

[ruby plover]

I have one

[smoky mantle]

ok, then wait for a mod to see this

[ruby plover]

K

[fluid rapids]

One message removed from a suspended account.

[smoky mantle]

thats a server

not a bot

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[smoky mantle]

oh

ok

I saw a ping with server too

[fluid rapids]

One message removed from a suspended account.

[smoky mantle]

I know

[sullen arch]

How can I reply to incoming comments with my bot's name? :

[sturdy swan]

can’t

haven’t been able to in over 6 months who knows when it’ll be back 😢

[sullen arch]

...

[sturdy swan]

yeah it’s sad

😣

[exotic forge]

Hello, my bot got rejected a few days ago due to only having 2 commands. It was rejected before for the same reason so I added an extra command to get it to the three command minimum. I’ve DM’ed the reviewer asking if they can only see the two commands a few days ago but they have not responded. Is it possible for another reviewer to take a look and make sure the command is not there? It’s a possible technical issue that I would like to fix if possible.

[sturdy swan]

How long have you waited for the reviewer's response?

[exotic forge]

It’s been about 3 days now including today, didn’t want to DM them again since they may be busy and can’t get to it just yet.

[sturdy swan]

Feel free to DM them again to make sure they're aware you messaged them

[exotic forge]

Got ya.

[sturdy swan]

If they don't respond again after ~48 hours feel free to ping them here

[cyan spade]

did I do something wrong?
I added to the bot, I put all the information but in the 3rd step it returns to add information, I advance to the 3rd step and it stays loading

[lethal bolt]

which browser are you using?

[cyan spade]

opera gx

[lethal bolt]

can you try with another browser then let me know what happens

[cyan spade]

oke

[cyan spade]

I'm with Chrome, it doesn't work again, in the 3rd step it returns me to the 2nd step, I press it to advance to the 3rd step and it stays loading

[stoic socket]

Do you have any chrome extensions?

[cyan spade]

nope, try first in opera gx (the main one), but since it doesn't work now I went to chrome

[lethal bolt]

investigating the problem that could take few minutes/hours we'll let you know

[cobalt sleet]

Remove that long tag

[sturdy swan]

Try removing the long tag

[lethal bolt]

and cavalries here

[cyan spade]

Understood, I'll do it by phone and only with 3 tags

[cobalt sleet]

You can do it on your desktop. Just long tags break it. You can keep the other tags.

Remove the LOL one and it'll work

[cyan spade]

[cobalt sleet]

Remove the LOL tag

[cyan spade]

oke, I only set wild rift and moba?

[cobalt sleet]

^

Yes

The long LOL one is what's breaking it

The other ones were fine

[cyan spade]

🥲 What am I doing wrong? Go back to the PC and continue

[hot stag]

lol

[cyan spade]

[sturdy swan]

You may have been rate limited for trying to submit the server too many times, try again in ~24 hours to make sure the rate limit is lifted if it's the case

[cyan spade]

oke ty

[hot stag]

@sturdy swan can you kindly review the mo bot

[sturdy swan]

I already told you three times, you will need to wait up to 2 weeks like everyone. There's a queue that will be followed and no exceptions will be made.

Please stop repeatedly asking staff members to review your bot or you may get muted, thanks.

<@&817055174613794826> hi, nom has been trying to help me remove the nsfw applied against my server for a couple days now but it seems to keep getting set back to nsfw

i was asked to contact support for further assistance, also I've changed my description and removed the offensive words which got my server set to nsfw in the first place

In that case you can DM the moderator that locked your server

nom has tried to unlock it but it doesn't work

she is the mod

she's tried multiple times to unlock it

[sturdy swan]

Ah read that message wrongly, my bad

[vague notch]

I can't vote for bots, it tells me I have to logged on, and I already am logged on

[zinc oracle]

Hey! I think your servers description contains some terms that we do mark as mature.
Its possible another mod is adding the mature flag back, or the site is auto adding it.

[sturdy swan]

sorry i changed it and was told it's good by the previous mod, what's inappropriate now?

I just need to know what it is that's inappropriate still

[zinc oracle]

Just to clarify, the mature flag isnt a punishment. Its a way to classify servers meant for more mature users.
I can go over the used terms in DM's

[sturdy swan]

How do I put an image in my bot's top.gg page?

[sturdy swan]

using html or markdown

[sturdy swan]

How?

<img src="image-url">

[vague notch]

<@&817055174613794826>

[zinc oracle]

Try logging out and back in

[civic smelt]

was there a command to check the bot review queue?

[sturdy swan]

no

[vague notch]

Can't find any log out button, but I deleted all cookies and logged back in...

[vague notch]

Got it to work

Seems like it was a website bug

[wooden light]

how to add my discord server

[dreamy abyss]

Hey. You would need to be the owner of the server to add it.
If you don’t see them, try signing out, then back in again, then click the refresh servers button on the top right there

If you still don’t see your server, try adding our bot first: https://top.gg/servers/invite

[elder needle]

Hey, sorry if im asking in the wrong channel but on my bot's page there are a few reviews which got written in the time the bot had to go trough the discord bot verification process. Is there any way to delete these reviews? Or is it even allowed to let these reviews getting removed?

[sturdy swan]

If they are against our guidelines (https://support.top.gg/support/solutions/articles/73000502504-review-guidelines) feel free to send a DM to a moderator

[stray fog]

i opened my account on a tab but after changing password my top.gg account is still login on that tab how to logout from that tab

[stark quiver]

Is there a bot which sends a welcome message and auto deletes it back ?#

Please help

[sturdy swan]

I already asked three times in #general, you got a response every time so please don't ask here again

[daring rune]

hey i changed my bot's avatar 1 or 2 days ago and in top.gg it just removed the avatar

[fiery hinge]

guys is there anyway to change a bot thats on pending?

[sturdy swan]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[wild stone]

@daring rune

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[fiery hinge]

cuz apparently i lost access to the bot i submitted 4 days ago

[sturdy swan]

No, it will get reviewed within 2 weeks, be patient

[fiery hinge]

i lost access to the bot i submitted 4 days ago

[sturdy swan]

You can delete it yourself from the queue

[daring rune]

where

[sturdy swan]

On the bot's page, not the settings

[fiery hinge]

so there is no way to change the id?

[daring rune]

thats all that shows for me

[sturdy swan]

Nope

[fiery hinge]

i kinda didnt want to start from over

[daring rune]

oh thanks

[fiery hinge]

okay then thank u

[daring rune]

last thing how much time i need to wait for it to refresh

[sturdy swan]

Should be instant

[daring rune]

it did nothing

[sturdy swan]

Have you done both steps?

[daring rune]

yes

[sturdy swan]

What bot?

[daring rune]

belga bot

oh

nvm

it refreshed now

[sturdy swan]

[vestal hemlock]

Hello I have submitted a bot recently and it got declined for being "Unmodified", So how do I make it "Modified"?

[sturdy swan]

Implement features that are unrelated to the bot you've cloned

[nimble swift]

Hello, when someone vote sever, he didn't get role, anyone know about that how to fix ?

[south wedge]

Hii, I have a question, I lost access to my original acc and I need my old server to be deleted from topgg list, admins are abble to do this? I don't want the server to be shown in topgg anymore since I'm gonna create a new one

[lethal bolt]

You can dm a moderator for this one

[south wedge]

Alright! Thanks

[nimble swift]

waiting for answer , thank you ❤️

[floral pagoda]

Make sure the role of @small lantern is above the role you want to assign and that the bot can actually assign roles

[nimble swift]

oh! you means do i need to create role for top.gg . Sorry, let me try with that and thanks

[floral pagoda]

No, the bot role (mainly named Top.gg)

[nimble swift]

Sure

[topaz sparrow]

Hello
I'm new here

I want see
Support site to read
But not lode and give 403 error to me

[sturdy swan]

Hey, I need help.
There's a guy that joined my server to troll and left a bad review on my server only for annoying me.
There's the possibility to remove it?

[lethal bolt]

What kind of support do you need? Maybe we can help you out in here

[lethal bolt]

If there is no such button, I’m afraid no you can’t.

[topaz sparrow]

I can't lode
https:// support.top.gg
I give 403 error

[sturdy swan]

DM a moderator if you feel like it goes against the review guidelines

[sturdy swan]

Does it?

I'm not a moderator so don't know, DM one of them

[lethal bolt]

I guess we are having a little site issue can you wait for like 10-15 mins then try that again

[lethal bolt]

Uhm I checked, there is no site issue. The problem is might be your internet connection or your browser

[topaz sparrow]

I also tested this in the morning and it didn't work.
Is this address limited in my country?

[sturdy swan]

It may be blocked by the country/internal network indeed

[topaz sparrow]

I think this

[lethal bolt]

Try with vpn

See if it works

[topaz sparrow]

But
Top.gg
Its ok

[lethal bolt]

Try
To
Connect
With vpn

Then let us know if it works or there is still issue

[topaz sparrow]

I wanted to do this, but unfortunately, due to a recent incident in the country, most VPNs are down

[lethal bolt]

Oh, I got it. Sadly there is nothing much that we can do.

Seems like it is about your country

[fleet zealot]

Hii, so I just added my server to top.gg but when I search ON top.gg for it, only the same other 3 servers with similar names are popping up, but not mine. Anything I did wrong or anything I still need to do?

[floral pagoda]

It takes some time to index your server, give it a few days

[naive turret]

is top.gg dead?

[lethal bolt]

Hey, which browser is this?

[naive turret]

brave

it seems to be working now

[lethal bolt]

Ok

[sturdy swan]

how do I remove my bid???

i accidentally clicked to bid :/

://

[zenith lynx]

Hi!! It is the 1 2 hours of 20% more xp expired?? There still to vote but I didnt get 12 hours of 20% xp

[lethal bolt]

#auctions-support

[zinc harbor]

my bots pfp has disappeared on top.gg after i changed it

it just shows S

not the new or the old pfp

how can i fix this?

[shadow rivet]

-refreshdata

oh it doesnt work for members nvm

[velvet lance]

guys

why i cant vote to probot

it tells me vote after ad

and the vote butten

isnt working

@shadow rivet

[shadow rivet]

why are you pinging me @velvet lance

[lethal bolt]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[fossil apex]

Hello, I'm an admin to a server, not owner and I was wondering if Top.gg can still connect to vote tracking bots. I get a 405 (I think) error and was wondering if it's top.gg or the bot I'm trying to connect vote tracking on. Please and thank you.

Edit: Ah, now the error goes away but I cant seem to find this "URL" and "Authorization" boxes

[sturdy swan]

How to make bigger or smaller or links text in long description?

[cobalt sleet]

-htmldesc

[cerulean fulcrum]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[twilit musk]

What's the current time that bot verification may take? ( current?? )

[cobalt sleet]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[wind quest]

Hello, how can i add a profile picture to my top.gg page.

My bot doesn't have a pfp there

[cobalt sleet]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sturdy swan]

Peace be upon you, how is it going for me? Why do I not receive an amount?

[stable valley]

why my vots in my bot have been reset?

[dreamy abyss]

Vote reset for everyone at the start of every month ☺️

[silent swift]

how can this happen?

[dreamy abyss]

The ID field is their Top.gg ID not their discord username :)

You can ask the person to send you their ID by following the steps below

[cerulean fulcrum]

Finding Your Top.gg User ID

You can find your Top.gg User ID on your Top.gg profile.

Follow these steps to find your Top.gg User ID:
Click here to navigate to your profile.
Copy your Top.gg User ID from the address bar.

[dreamy abyss]

I’m not that familiar with how the vote credit claim process is, however some of our support agents have access to more information in #auctions-support

So you may have more luck asking there

[silent swift]

ty

[obsidian locust]

When will sorting be fixed?

[gloomy shell]

After a new month starts (and votes reset) it can take a few days for sorting to catch up properly. Normally by the 5th it's all good

[tawdry ember]

Hello; Yesterday I updated the avatar of the bot for the occasion of the end of the year but on the page of your service the avatar of the robot is not available. Where did you know where did it come from?

[zinc oracle]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[tawdry ember]

Hum Oh yes, it works! Why doesn't this happen automatically?

[gloomy shell]

Discord doesn't really send out a notification to our website when a bots name is changed, so you have to tell us to check it

[tawdry ember]

Okay, thanks.

[thorny shale]

Hello, can anyone release my bot?

[cobalt sleet]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[fossil apex]

Hello, does Top.gg still have the URL and Authorization feature? Please and thank you.

[zinc oracle]

webhooks? yeah

https://docs.top.gg/

[fossil apex]

Thank you, it's just.. I get a 404 error?

[zinc oracle]

Are you the owner of the server?

[fossil apex]

No, oh is that what it is?

I'm just an admin with administrator perms

[tall citrus]

Is it allowed to force users to vote to unlock bot features?

[cobalt sleet]

As long as you're not locking the majority of your commands or your bot's only feature then it's fine.

[drifting eagle]

hi I have a confirmed bot to ask you a question, but I changed its name, how can I update on top.gg?

[supple mica]

-refreshdata

[wild stone]

@drifting eagle

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[drifting eagle]

.

[nimble swift]

Hello, when someone vote sever, he didn't get role, anyone know about that how to fix ?

[cyan palm]

https://support.top.gg/support/solutions/articles/73000502499-setting-up-server-role-rewards-for-voting

Please make sure you picked the right role on your top.gg server's edit page and Top.gg bot has the correct permissions to give roles

[nimble swift]

Thanks a lot and let me check about that.

[uneven viper]

Anyone review my bot?

[shell inlet]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[uneven viper]

Can we ask one of bot reviewer to check?

Like in dm or ping

[shell inlet]

no

[uneven viper]

Ok

Thanks

[shell inlet]

we follow the above set of rules ^

[lapis wave]

Hello, I don't get my voting rewards despite the vote going through?

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[lapis wave]

Oh thanks sorry

[little quest]

Do sundays count as weekend or not? Since i know TECHNICALLY it shouldn't but it's dev preference. So i'm just uncertain

[cobalt sleet]

They do. Weekends are Fridays through Sundays.

[little quest]

Coolio, thankyou

[cobalt sleet]

No problem!

[tulip jungle]

how can i use them now

[cobalt sleet]

-credits

[cerulean fulcrum]

Auctions Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

:bulb: You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[eager drift]

why can't i claim last months credits?

we had 1000+ votes

[eager drift]

can u help me? i posted the server on top.gg and i'm the server owner

[brazen crater]

If I have a bot and a server and they both reach 100 votes can I claim $30?

[cobalt sleet]

Yes

[cobalt sleet]

What browser are you using?

[eager drift]

safari

[cobalt sleet]

Can you please try clearing your browser cache and if that doesn't work please try using Chrome

[eager drift]

sure, its weird tho. cuz i own another server and for that server i can claim the credits

[eager drift]

im in chrome now, still doesn't works

[cobalt sleet]

You aren't the primary owner of this server so that might be why

[eager drift]

i got the ownership of the server

[cobalt sleet]

Not on Top.gg apparently. It's still listed as belonging to @fallow valley

[eager drift]

how can i change that

cuz that person resigned like over a year ago

[cobalt sleet]

The primary owner has to delete it and you have to re-submit it. Note that you will lose any upvotes for the current month by doing so.

[eager drift]

that person has deleted discord

can u move it to me? i can show u that i'm the current server

[cobalt sleet]

I'll need to join your server and see your account has the crown icon next to your username in the online list

[eager drift]

can i dm you the link?

you can see the crown is on my name

[cobalt sleet]

I'll join through Top.gg

[eager drift]

alr, ty

[cobalt sleet]

I have verified your ownership. We don't accept screenshots.

[eager drift]

alr, ty

[cobalt sleet]

You will lose all 313 votes you have so far

And I'm not 100% sure you will be able to claim your credits from last month

But you definitely can't if you aren't the primary owner

Do you want to go ahead with this?

[eager drift]

alr, thats okay tho. ty for your help

i can still get votes for the rest of the month right?

[cobalt sleet]

Yep you'll just start from 0

[eager drift]

and then claim the credits by the end of this month?

[cobalt sleet]

Yep

[eager drift]

alr, i'm cool with that

[cobalt sleet]

I'll DM you a backup of the server description etc

Please open your DMs @eager drift

-dms

[cerulean fulcrum]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[eager drift]

i did

[sturdy swan]

hello

i wanna ask any mod is online?

can u pls reject Kalabot#1029

just disapprove it

[cobalt sleet]

You can delete it yourself

[sturdy swan]

i can't

[cobalt sleet]

Go to your profile > bot page > delete

[sturdy swan]

the reason is my id is disabled

i can't login it

[cobalt sleet]

Not sure what you mean by that?

[sturdy swan]

w8 i will explain

my main id ~ 𝑫𝒊𝒗𝒚𝒂𝑱𝒚𝒐𝒕𝒊🖤#3177 has been disabled and i can't even login so how can i delete it that's why i am asking u pls disapprove it

it will be greatful if u disapprove it

[cobalt sleet]

What's the bot ID please?

[sturdy swan]

902050960208183307

Thank u sir for helping

[cobalt sleet]

It's already been approved

It was approved over a year ago

You'll need to contact a moderator to organise an ownership transfer

[formal grove]

Hey, my friend deleted my bot on the developer site. this bot is also on the top.gg site i have now a new one with the same code! but how can i change the bot name and id on the top.gg page?

[rotund musk]

how can i transfer bot owner ship in top.gg

[floral pagoda]

Contact a moderator please

[floral pagoda]

Delete the old one first and then resubmit the new one

[formal grove]

Can I just edit the old one?

because it takes to long

[floral pagoda]

No, that would be against our guidelines

[keen forum]

@floral pagodaHi, can you add a friend, my bot is not approved, I will ask a question about that topic

[floral pagoda]

You can send me a direct message, no need to send a friend request! :)

[keen forum]

I just couldn't send messages when I tried. I'll be glad if you check it out now :)@floral pagoda

[junior pebble]

Hello, although I asked this the past time, it'd be quite helpful if we would be able to retrieve the ability to modify "Top Discord Servers Using This Bot" through the edit page of our bot. It's quite annoying having servers listed there and when you'd want to join such server, it leads to an invalid invite.

I'm pretty sure, in the past, we were able to modify such so but, however, such privileges has been taken away from users. Why so?

Otherwise, could this be modified on the back-end, if possible?

[zinc oracle]

I dont think we had that option previously.

If you see a server with an invalid invite you can report it.

[junior pebble]

I'm pretty sure we did, however.

There was an option where you could input three servers (or something), and you got to input such server IDs.

[zinc oracle]

That was on the site pre-rewrite yeah.

[junior pebble]

I remember once asking the question quite a while ago, but I was told it was automatic? https://cdn.hamoodihajjiri.com/jP6TlcAqws

[zinc oracle]

The servers listed are automatically chosen.
If the server however has an invalid invite it should be removed from the site.

Or the invite regenerated

[cerulean ember]

That's probably the one which used to require during submission of bot "servers your bot is in" or something, it's not related to this. On bot page it only shows top servers your bot is in

And what woo said please report server which have invalid invite link ^^

[zinc oracle]

We're generally pretty good about handling those reports quickly.
If you use the report button on the page someone will get to it quickly.

[junior pebble]

Fair enough. Although, yes, I do think it was during the submission.

[sturdy swan]

My 3 friends voted the bot but still says 1 vote why tho

[vast scroll]

Getting this when trying to log in pls help i fan

[zinc oracle]

Try clearing cache or another browser

[vast scroll]

just did both and didnt work

[zinc oracle]

What browsers did you try?
A few browsers dont work well with Topgg sometimes

[vast scroll]

chrome and opera

[south umbra]

I have a question about Queens Right Leg

[cerulean ember]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[candid forge]

i am also getting this (i use edge)

[lavish oriole]

currently having a problem logging in to vote

tried using different browsers and devices, not working

[candid forge]

everyone is getting error 67

none of the bots in my server work now

because they need to be voted for

[cobalt sleet]

This is a bit of an odd issue. I've never seen it with 67 before. I've passed this on to our engineers. Thanks for reporting!

[obsidian locust]

Voting is not working my users too, they reported that

[cobalt sleet]

Could you please describe what you mean by not working?

[obsidian locust]

I got some reports saying that they can't login

Seems to be same 500 error as above ^^

[cobalt sleet]

We have an engineer looking into this right now

[obsidian locust]

Alright! good luck!

[cobalt sleet]

@obsidian locust @candid forge @lavish oriole @vast scroll We think we fixed this. Could you please try logging in again and let me know if it works?

[lavish oriole]

i’m still having the same error

[cobalt sleet]

Could you please try clearing your browser cache and make sure you're using Chrome?

Also clear your cookies

[lavish oriole]

it’s still giving me the same error

[swift hemlock]

Everytime I try to login it says: 500 An unknown error occurred (67). Please try again.

[vast scroll]

Lemme try

[swift hemlock]

Oh many have the problem.

[cobalt sleet]

Ok I'll pass this info on. Thanks for trying. I'll let you know if we need you to test it again.

[lavish oriole]

thank you so much for the help! greatly appreciated

[vast scroll]

yeah same error still

[cobalt sleet]

This should be fixed in about an hour. I'll ping you later when the fix is live! Thank you for your patience!

[oblique light]

me too! ❤️

all i wanted was to have more than two reaction roles, im fine with rating the bot or whatever, but i cant log in 😄

[cobalt sleet]

@oblique light @vast scroll @lavish oriole @swift hemlock @candid forge @obsidian locust could you please try again now? Clear your cache and cookies first then try logging in again (please make sure you're using Chrome).

Let me know if it works

[obsidian locust]

why it shouldn't work on other browsers?

[oblique light]

I haven't cleared cookies and cache and it doesn't work still, imma go delete cookies and try again!

[cobalt sleet]

We usually have issues with Brave and Opera

[oblique light]

Yep, sorta deleted full history but its fine, it still didn't work

(with cache and cookies, i deleted them too)

[cobalt sleet]

What page are you trying to log in on? Please send me the URL.

[oblique light]

This is the error screen: https://top.gg/login/callback?code=m8RLnj1l3ALjR28zhGGhuNRANSlmwM&state=Lw%3D%3D

and this is the login:
https://discord.com/oauth2/authorize?scope=identify guilds email&redirect_uri=https%3A%2F%2Ftop.gg%2Flogin%2Fcallback&response_type=code&client_id=422087909634736160&state=Lw==

[cobalt sleet]

But what is the page you're clicking the login button on?

Homepage? Vote page?

[oblique light]

https://top.gg/
homepage

[hearty rose]

I can't create a team on the site, it gives an error, can you help?
"Something went wrong! Try a different image and double check your team name."

[cobalt sleet]

@oblique light would you mind trying again starting over?

[oblique light]

i will! ❤️

[cobalt sleet]

Are you able to try with a VPN just to test it?

[oblique light]

i dont have a VPN, sounds abit weird to have to use a VPN to log into a site 😄

[uneven viper]

I'll try one sec

Nvm
Site is working for me without VPN

[oblique light]

inequality 😄

[dense pulsar]

I have the same login problem

[oblique light]

ye, we trying out things to see if something works 😄

[sturdy swan]

same, when it's gonna get fixed

[oblique light]

idk, i asked a while ago, and it ended up with support asking me to use a vpn, like what?

so i just use carl bot now

😄

[sturdy swan]

I tried everything cleared browser data changed IP tried another account logging it, logged in my pc and mobile nothing works

[sturdy swan]

It won't work ig

[oblique light]

yeah, i guess so 😐

[sturdy swan]

I tried using mobile data instead of wifi didn't work

[oblique light]

yeah, and the support left too so i guess they either dont care or wont give any updates

[sturdy swan]

It's a site problem ig it will be fixed in few hours ig

[oblique light]

yeah, and im not waiting a few hours for some reaction roles, i just changed bot, if they dont care, why should i? 😐

[sturdy swan]

You can use embeds for reaction role and add reactions using carl bot carl bot is perfect

[oblique light]

yeah, im using carlbot now

[sturdy swan]

I use carl bot only for reaction roles go ahead!

[zinc oracle]

Sadly, things take time.

We do ask for a little patience when things go wrong.

[cobalt sleet]

@oblique light please try again it looks like it might be fixed now?

[arctic knoll]

I’m having trouble logging in to upvote a bot and I tried logging in just normally through the home page any help?

[oblique light]

nope..

[cobalt sleet]

Thanks for checking. We're still figuring this one out.

[arctic knoll]

I think that’s the same error I’m getting when trying to log in error 500

[languid tinsel]

Hey @oblique light, can I dm you about this

still trying to figure out the cause of this issue

[oblique light]

sure!

[arctic knoll]

@languid tinsel can you help me out too I think I have the same issue

[sturdy swan]

Hi, I have the same error so friend what should I do?

[languid tinsel]

@arctic knoll @sturdy swan trying to fix it for everyone right now 🙂 , using @oblique light as a labrat (their words)

[oblique light]

(his) 😄

WE DID IT REDDIT

https://tenor.com/view/celebration-celebrate-yay-gif-24947639

[languid tinsel]

@arctic knoll @sturdy swan can you guys give it a go also please

[arctic knoll]

It worked

Thanks

[oblique light]

https://tenor.com/view/celebration-dance-happy-gif-21916807

[arctic knoll]

😄

[cobalt sleet]

@sturdy swan @obsidian locust @vast scroll @lavish oriole @swift hemlock @candid forge this issue has been fixed! You can vote again now Thank you for your patience!

[sturdy swan]

Thanks a lot for the update

[vast scroll]

ayy i got in ty

[mint canopy]

.

[candid forge]

its fixed

[swift hemlock]

Ty

[summer carbon]

Is there any way to report certain reviews?

[supple mica]

Yes, you will need to reach out to a moderator to have them reported.

[slender wren]

I have a small doubt. My bot was mentioned in #logs . There will still be another type of evaluation right? I'm a little confused

[sturdy swan]

your bot was approved congrats

[slender wren]

oh! thanks

[sturdy swan]

I can't vote because the ad freezes at the end

[sage monolith]

I found a server who's selling topgg votes. In that server there's a bot owner who's top purchasing votes for money and it's topgg verified. Will there be any action taken on that bot?

[dreamy abyss]

Hey! That’s something we would definitely want to investigate
Please head over to the bot/server overview page and click the 3 dots to report the server and put in all the evidence and links you have so the moderation team can investigate

[sage monolith]

👍

[coarse vault]

OOOOOOOOOOOOOOO

[dreamy abyss]

This channel is for support. If you need anything feel free to state your questions

Or if you just want to chat we got #general and #general-int

[toxic carbon]

Im just curious, honestly. How would one go about getting the #bids stuff in their own server? It'd be nice to be able to peak in on them or if possible, follow the channel? I don't think the bot would post every bid though

[floral pagoda]

There’s no way to do that

[sturdy swan]

i've submitted a discord bot so.. where do i get ping that my bot is declined or accepted??

[gray warren]

Hey uh
#mod-logs message
I don't know why this reason was provided, since the bot clearly needs the token for registering the command
Theres also an option to delete the token from the database, so I dont think this reason is valid

[grim vapor]

Anyone know why I get two create ticket buttons?

[obsidian locust]

Do you have any system that prevents automated voting?

Because there are LOT of bots that uses it, they have more votes than user

and some bots can reach more votes when they are down all day that when they work

You should definitely prevent that

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[dreamy abyss]

We do indeed have systems that tries to prevent it.. it ain’t perfect so feel free to report bots/servers that you suspect are cheating the numbers

[obsidian locust]

Alright, report sent! what about this btw?

Sorting is still not fixed, someone told me earlier that the 4th it was auto fixed

[dreamy abyss]

It takes time for search index to update. So differences in sort is normal

There are future plans of improving it

[raven karma]

When I win my bid what day does my ad go live?

[cerulean fulcrum]

Top.gg Auctions

Auctions information
You can find out more about Top.gg auctions by reading this support article

**Current Auctions Stage**

We're currently in the stage of Auctions Bidding, This stage runs from <t:1669748400:F> (<t:1669748400:R>) to <t:1670266800:F> (<t:1670266800:R>). During this stage, you will be able to bid. At the end of auction , you will be given 24 hours to pay.

Auctions Timing Update
Next Ads Go Live / Next Auctions Starting: <t:1670353200:F> (<t:1670353200:R>)
Next auctions ending: <t:1670871600:F> (<t:1670871600:R>)

[raven karma]

Thank you

[tall citrus]

You can vote every 12 hours, so that makes sense

[cyan marlin]

It just keeps loading
i clicked next step 1 moment ago and it just sent me back to step 2
is that suppose to happen?

[sturdy swan]

Hey, if there's a moderator here, I'd like to report something. A server is using a verified bot to Mass DM their Top.gg profile for more votes and they should be removed asap.

[cyan marlin]

Mee6?

[sturdy swan]

No It's a server

[rancid bobcat]

#mod-logs or #logs , depending on the outcome

[rancid bobcat]

I'd ping or dm Dominik, such things are better done quickly.
Edit: or nom, nom just came online 😄

[sturdy swan]

@floral pagoda

[floral pagoda]

Feel free to reach out to a moderator via direct message! :D

[whole spade]

I don’t remember agreeing to receive advertising emails

[wintry oriole]

lol, i was coming here to ask about that too

its obviously addressed to all that havent used auctions for a bit then

was wondering if that was the case

[gloomy shell]

We wanted to reach out to people who haven't bid for a while to connect if thats something you're not interested in you can just ignore the email

[wintry oriole]

i dont use the auctions as theyre too expensive since you changed it to CPC bids

i also dont get the same results from it since you revamped the site some time in 2021

[gloomy shell]

Its not an automated email

[wintry oriole]

i consider it a business to business email not spam, im fine with that

but above are my reasons for not using auctions, in case anyones curious

[cobalt sleet]

Yep we're just reaching out to conduct some research about our auctions product

We'd love to hear your feedback

[wintry oriole]

the old categories and a fixed price for a slot for a week performed better for me

but obviously the changes were made because they benefited top.gg more as a business

[cobalt sleet]

We're moving to a more industry-standard continuous CPM system which will allow people to target their demographics a lot more precisely which should allow for a higher CTR and conversion rate on your ads.

[wintry oriole]

also, i funded my ads out of my own pocket to bootstrap triviabot, now ive got the bot reasonably big and it makes an income, i cant really afford to spend that income on more ads right now, things are tight

everyones cutting spending

if i could run smaller, more effective campaigns i'd do them more regularly, rather than previously where to get any traction i'd have to spend like £150

i could target specifically discord users on facebook ads for £30 a week and get a fair few new users

inflated how?

this is exactly the same situation as game development, where you cant be visible on steam without being either really lucky, and/or having a bid ads budget

ive been incredibly lucky, and initially i risked a lot of my own money to get somewhere

that isnt always pracital, if you love to code bots, code bots

dont let the popularity of your bot discourage you, if you enjoy it nothing else matters

the majority of people who are out for the badge arent making bots btw, theyre checking out some dummy project off github or worse running a precompiled exe, putting a token in, running a / command and waiting a day, they wont show up on top.gg or affect us at all

because once they have it, thats it

they wont go as far as to put their bots on to bot lists, or reach the point where its verified by discord

making good bots is hard

making crap bots isnt

i'd say the majority here have made good bots

they wouldnt want to put it out there if they didnt think so and werent proud of it

lol youtube music bots had it coming, theres no situation in the real world where that was EVER legit for anyone to abuse the youtube api

[whole spade]

Excuse you, what?

That’s fair

[wintry oriole]

youtube bots deliberately abused the yt api for years, rotating ip pools to avoid rate limits and skirt around bans, sending fake useragents, acting like the mobile app, etc

i dont think anyone thinks theyll hit it rich making bots

i set out with the goal of just paying for the bots hosting

and i'll never be rich from it

lets move our discussion to #general

[shadow helm]

2+2 ?

[tulip jungle]

why don't I have the developer role in this server

[rancid bobcat]

cause their bot is broken (not a joke, even though its funny! 😄 )

just ping some staff member

[tulip jungle]

@floral pagoda can you give me the developer role

[dreamy abyss]

Gave you the role now ☺️

[tulip jungle]

great! thanks

how do I reply to reviews?

[gloomy shell]

They're currently disabled due to internal site issues. So right now you cannot :( sorry for the inconvenience!

[tulip jungle]

no problem, is there any ETA when it will be available again

[gloomy shell]

We don't currently have one, no.

[maiden portal]

#general message - thinking I think today or tomorrow if little more time checking my bot for top.gg right? it's ok.

[cerulean ember]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[maiden portal]

thanks @cerulean ember

[sturdy swan]

hello I can't vote for my bot or anyone else can vote for my bot please help

@floral pagodame again

:D

[floral pagoda]

What problems occur? Any error code?

[sturdy swan]

same error again

not error code

[floral pagoda]

Which error?

[sturdy swan]

my bot is not voted

Last time I came, you said the tag is too long, we fixed it, but it didn't work again.

[floral pagoda]

That is not enough information. We need to know which problems exactly occur... Can you not click the button? Is the vote not going through after clicking on the button?

[sturdy swan]

yes i press the button but voting is not happening

the name of my bot is heraus you can try it yourself

[floral pagoda]

I can see 4 votes for your bot

[sturdy swan]

yes, I don't know how it happens, but when I press the button, the vote does not take place. When I refresh the page, the vote is gone.

because there is a command that works with botumad oy, so I really need this vote

i need help with add fun

i added balance but why its not there?

<@&817055174613794826>

please help before auction end

[gloomy shell]

Hey there! The payment window extends for another 24 hours so you have plenty of time. Could you open an #auctions-tickets and provide your fastspring order ID?

If #auctions-tickets doesn't work, please send me a DM and i'll help out

[sturdy swan]

@gloomy shell

[floral pagoda]

Should be fixed, just clicked "Edit" and then "Save"

[sturdy swan]

I am trying

@floral pagoda

my bot was added 1 month ago

still writing this post

Your bot page is live!

If your bot was recently approved, please allow 1-3 days for your bot page to appear in search results.```

still writing this post

[floral pagoda]

That is normal, you can ignore this message

[sturdy swan]

That is normal, you can ignore this message

@cobalt sleet pls help pls

[cobalt sleet]

-botlive

[cerulean fulcrum]

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[tulip jungle]

Quick question, does topgg tolerate bots that violate the discord tos or youtube tos idk which one but playing music from youtube

[cerulean fulcrum]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[gloomy shell]

If you find a bot that violates our guidelines you can use the "Report" button on the page to flag it to our Moderators

[tulip jungle]

not your guidelines, but what's even worse discords or youtubes

[gloomy shell]

Then you can report the bot to Discord or Youtube

[tulip jungle]

already did that

just wanted to figure out if i could report it here as well, but it's fine it doesn't violate your tos

[gray warren]

Amogus

[zinc oracle]

dm the reviewer that denied your bot

[gray warren]

Alright

Thanks

[floral pagoda]

"Bots cannot ask for user login information (i.e. username/password/token) for any site or service. This does not include API authentication tokens, only user login tokens." (Rule 19: https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines)

[bitter siren]

Lmaoooooo

💀💀💀💀

[maiden portal]

💀

[supple mica]

-support

[cerulean fulcrum]

This channel is for support/help with Top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[gray warren]

Alright, I guess I won't be on top.gg then
Thanks for letting me know :)

[maiden portal]

@supple mica confuse but no is development, but need "off topic"

or general-2

[supple mica]

Move the discussion to #general instead.

[maiden portal]

Yeah but forget sigh channel. Done fix.

[sturdy swan]

It's been a while since I added my bot and this message still hasn't gone

[tulip jungle]

hey guys, is someone in here able to give my friend @minor whale the developer role as well? He's in the team of my bot

see

[supple mica]

Bot Developer role is only applied to the team owner I'm afraid.

[true vapor]

Ok

[minor whale]

ahem

[supple mica]

Feel free to refer to my above message instead of boosting the message

[minor whale]

I saw your msg, all goods

[sturdy swan]

@supple mica why don't votes count when you press the button to vote for my bot

[supple mica]

Can you link me your bot please?

[sturdy swan]

my bot name is heraus my bot ID is 1017838754565734492

@supple mica ?

[supple mica]

I'm looking into it now. Give me a bit of time please

It's just a caching issue I'm hoping, as the votes are going through

Just not updating the vote count visually

[sturdy swan]

but after clicking the button the votes are not counted we can click the button again and again

[supple mica]

I can't reproduce that on my end. Just that the vote is successful

[sturdy swan]

were you able to vote

[supple mica]

As I've said, I was successful in voting yes.

[sturdy swan]

Well, I'm going privately, can you come to the server for two minutes? I want to show you something.

[supple mica]

I can't join a private server right now, no.

Feel free to send me anything you've got here !

[sturdy swan]

My bot will show only one command on that server. You can get back on the vote.

@supple mica

[sleek warren]

hello, I need help in something

[sturdy swan]

@supple mica

[supple mica]

No need to ping me twice in 2 minutes

[sturdy swan]

okey sorry

[supple mica]

If your bot is showing the link for you to vote again then that sounds like something for your bot. As I said, let me look into this properly and I'll get back to you

[sturdy swan]

okey thx

[sleek warren]

can you help me please :,(

sorry for ping

[supple mica]

You should be saying what you need help with instead of just saying "I need help"

[sleek warren]

XD sorry

my bot has only the administrator permission because some commands are for moderation and others for server management. Could my bot be approved even though it only has that permission?

[supple mica]

No. It doesn't need the administrator permission, you should only require the ones your bot truly needs. Such as, if your bot bans members, it should request BAN_MEMBERS, if it edits server information, it should ask for MANAGE_GUILD etc.

[vale pebble]

guys

how can i transfer my bot from an other account

to this account

[supple mica]

Contact an online moderator to transfer ownership.

[vale pebble]

oh

where can i contact

[supple mica]

An online moderator by dm'ing them

Feel free to shoot me a dm to help

[vale pebble]

oh sure

[sleek warren]

the bot has 400 commands can I send some captures of some of them? If so, can I send them to you via DM?

[supple mica]

Is that relevant to the question you were asking me earlier?

[sleek warren]

yes

[supple mica]

Then feel free to dm me briefly

[daring rune]

hello so uuhhh i had to delete my bot and i need to transfer the site to a new aplication how can i do that

[supple mica]

If its a new application on Discord, you just add a new bot on the site.

If you wish I can delete the old page for your deleted application

[daring rune]

ok

https://top.gg/bot/728717772648874014

[inland mirage]

why cant i see my server here?

[supple mica]

Try relogging

[inland mirage]

it really was that simple

thanks...

lmao

[sturdy swan]

Every time I try to add my server on Top.gg I reach Step 3 called "Confirmation", click Add Server and then it justs sends me back to Step 2

Then I fill it out again on Step 2, go to Step 3 confirmation and the button is just frozen until I refresh the page and do it all over again

it happened today several times

and yesterday it was like that too

[gloomy shell]

Hey there, try going to your profile ( https://top.gg/user/me ) and finding your server there. It should say something like "This server has not been published yet" underneath the name of the server. Click the "Edit" button and fill in the information on that screen instead of the new server screen. Then click Save when you're done (near the bottom) and it should publish properly

[sturdy swan]

which one?

oh ok its fixed now

my webhook notifications dont work now, votes dont refresh on the website, its constantly 0

even the test webhook button doesnt do anything

[half crow]

Is this server only for bots or for servers as well

[cerulean ember]

This server is support server of top.gg site so if you need help related to site you can ask here, doesn't matter if it is bot or server.

[half crow]

So for disboard they have the /bump thing, what’s the equivalent for top.gg if any?

[cerulean ember]

We don't have bump

But you can use auctions if you want your server to show up at top for specific tags

-auctions

[cerulean fulcrum]

Top.gg Auctions

Auctions information
You can find out more about Top.gg auctions by reading this support article

**Current Auctions Stage**

We're currently in the stage of Auctions Bidding, This stage runs from <t:1669748400:F> (<t:1669748400:R>) to <t:1670266800:F> (<t:1670266800:R>). During this stage, you will be able to bid. At the end of auction , you will be given 24 hours to pay.

Auctions Timing Update
Next Ads Go Live / Next Auctions Starting: <t:1670353200:F> (<t:1670353200:R>)
Next auctions ending: <t:1670871600:F> (<t:1670871600:R>)

[thorny lotus]

I can't login

Everytime I authorize top.gg and connect my account I get a 500 error

[cerulean ember]

Can you show ss of error?

[thorny lotus]

ye just a sec

[cerulean ember]

#site-status message
Probably related to this try the method give in message

[thorny lotus]

I cleared my cache and used Google and still got a 500 error

well I'm using opera gx, google as the search engine

[cerulean ember]

Please read the message carefully it mentioned "Chrome" browser not google search engine

[half crow]

Are there any free options for advertising on top.gg?

[cobalt sleet]

-credits

[cerulean fulcrum]

Auctions Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

:bulb: You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[kindred nymph]

Hey the votes doesn't Seems to be reset

It still showing up the previous month votes

[sage monolith]

Btw, yesterday I applied for becoming a bot reviewer here. Is there any ETA when will I receive a message of approval or decline..

[dreamy abyss]

It resets when the first vote comes in, and it may take 30mins after that for it to update :)
So if you had 300 votes last month, and no one have voted for the bot/server so far this month, 300 will show until someone does

[dreamy abyss]

-appresponse

[wild stone]

@sage monolith

Responses to Volunteer Staff Applications

Thanks for applying to join our volunteer staff!

A Community Manager will contact you via DMs for an interview if we're interested in your application. Usually this process can take 2 to 3 months.

If you don't hear from us after that length of time, your application was likely rejected. In this case, you can re-apply next time we refresh our applications (Winter 2022).

[sturdy swan]

I still try to reward users for voting but it keeps breaking

At least the selected reward role stopped disappearing after kicking and reinviting the not three times over multiple days

[floral pagoda]

Make sure the bot can actually assign roles and also check if the settings on the website are still correct

[sturdy swan]

Hello.

Is it possible to allow multiple responses for the bot reviewer position when you next refresh the applications? I understand we could use a new Google account but it's a hassle to go through and would greatly benefit those who feel they can vastly improve their applications.

[floral pagoda]

That’s the whole point: Once handed in there’s no way back. Applications shouldn’t be editable after handing them in. Just take enough time before, read through everything again and you should be good! 😄

[sturdy swan]

Understandable.

Thanks Dom

[sturdy swan]

my webhook notifications dont work, votes dont refresh on the website, its constantly 0

and the test webhook button isn't working

[kindred nymph]

Alr

[iron sable]

is getting 20+ joins from top.gg normal for a server that gets more than 120 votes/month and 5k+ impression from auctions

[shell inlet]

we just give you estimated value depending upon impressions, can't say how manh joins you get precisely. Sometimes it depends upon user count aka a small or a large server

[sturdy swan]

how can I gain "bot developer" role

[supple mica]

Have your bot approved on the site!

Your bot was last declined on Nov 20th

[sturdy swan]

wait a sec

[sleek jetty]

Hello i have a problem with my bot musify

And i can't create ticket

My bot was delete by an hacker who take control of my friend account

[sturdy swan]

radio is mine

[supple mica]

Can you send the bot link for me rq?

[sturdy swan]

the bot offline due to some big issues

[supple mica]

wait I got it

Added

[sturdy swan]

appreciate it

[sleek jetty]

[supple mica]

🫶

[sleek jetty]

Now my problem?

can u undelete my bot

[sturdy swan]

submit again

[supple mica]

Hi! You will need to resubmit your bot to the site and have it approved once again.

[sleek jetty]

Ah

[supple mica]

Unless you can prove the bot was maliciously deleted

[sleek jetty]

So i will lost my 1k upvote

I've some screen?

With the hacker?

[sturdy swan]

if u can't prove

prove em

that was not you

[gloomy shell]

Your top.gg "account" is just your discord account - if your discord account got hacked then you need to reach out to Discord. We can't help with that.

If you want to resubmit your bot you can, but we can't help with anything else really

[sleek jetty]

No my account

[gloomy shell]

Your reviews and upvotes stay past deletion

[supple mica]

And if it's your friends account that was hacked, you will need to make sure they dont have access when you resubmit

(as part of the team)

[gloomy shell]

so if you submit the same bot again, it should restore all the info besides the description

[sleek jetty]

Okay

[sleek jetty]

Re submited ✅

[supple mica]

[sleek jetty]

and i delete my friend account to the team

[sturdy swan]

waoh

[sturdy swan]

yeah! remove him

[sleek jetty]

Thx

[iron sable]

it has 6k members

[sturdy swan]

?

[floral pagoda]

Looks like you’re not logged in?

[sturdy swan]

ok thank you , i can't wait for my bot to be accepted

[swift hemlock]

I want to add my server but it isn't showing up. It's working now.

[sturdy swan]

@supple mica hellooo

were you able to solve my problem

[supple mica]

Hi ! Yes your problem isn't actually a problem. It's just a caching thing

The votes are going through fine, but the website would just take up to an hour or so to show the new vote count

[supple mica]

Relog into your account

[sturdy swan]

I understand, but I have a command about the vote, if the vote is not loaded immediately, that command cannot be used.

[supple mica]

So you're saying you're having an issue with the api?

[sturdy swan]

My command is as follows when you vote for my bot and use the command, it gives you some money, but if the vote is not loaded, the bot detects that it has not voted does not give the money

[supple mica]

Then it sounds like an issue with your command as the api is loading fine I believe?

[sturdy swan]

I don't know how to fix this :(

[swift hemlock]

I want to set a banner but idk how to set the link. I have tried changing it but it says Only PNG or JPG. The link is https://imgur.com/gallery/XqZ4Gmn.

[gloomy shell]

You're trying to use a gallery link

you need to use the direct link to the image : https://i.imgur.com/uaRvSQk.png

[swift hemlock]

Ty

How did you get the link?

[gloomy shell]

Right click on the image and select "Copy Image Address"

when its open in browser

[swift hemlock]

Ok ty.

[obsidian locust]

Hello, we're the 6th and it's still not fixed, any updates?

[slender wren]

Hello, I would like to know where I can volunteer to be a bot reviewer.

[shell inlet]

-apps

[cerulean fulcrum]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[arctic fog]

Hello

[dreamy abyss]

Hey! Anything we can help you with?

[arctic fog]

My server got kicked because of some server emojis.

I just wanted to ask if there’s a way to hide emojis on the website and how to get the server unlocked.

[dreamy abyss]

Feel free to DM @cyan palm once you have removed the emojis :)

He should then be able to get the server unlocked

[arctic fog]

Is there a way to keep the emojis and get unlocked?

[dreamy abyss]

There is no way to hide emojis on the site, so they would need to be removed

[arctic fog]

Oh okay

Thanks for your help

Have a great day

[dreamy abyss]

You too! ☺️

[arctic fog]

🙏

[tardy isle]

So I have some unredeemed vote credits from last month. How long will it be before they are gone?
Also, when I redeem the credits, how long are they valid?

[gloomy shell]

-credits

[cerulean fulcrum]

Auctions Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

:bulb: You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[gloomy shell]

Read this and let me know if you have any more questions!

[supple mica]

You can use the report button found in the right column on the page 🫶

[raven slate]

The tags seem to be bugged for my server.

[supple mica]

Can you elaborate on that? I can look into it for you

[raven slate]

They do appear on the server page if you click on it.

[supple mica]

Can you provide the link to your server please?

[raven slate]

Side fact: I dislike the fact it's not in Capital Letters, even after removing and readding all of them.

https://i.gyazo.com/17f83884a81f049b150ff45f09dcd220.png

https://top.gg/servers/403666733405306890

[supple mica]

And what's the issue? That your server doesnt show for tag searches?

[raven slate]

https://i.gyazo.com/7719d35263ff5c0bb0c708d59e640c53.png

[supple mica]

ooop

Weird one, can you send me the url you're on to see that no tags load?

[raven slate]

https://top.gg/servers/tag/gaming?page=2

[topaz carbon]

Can anything be taken against stolen and copied bots?

[supple mica]

That depends stolen in what way.

Would you mind shooting me a dm @topaz carbon

[topaz carbon]

Sure

[steel tide]

Do I not know something important or why does the preview hide something (</help>)

[sturdy swan]

why doesn't top.gg have an imprint?

[unreal grotto]

So my bot hit 75 servers a week ago

And I started the verification process, but it looks like they need to escalate it. If I hit 100 servers will there be a message on top.gg that tells the user they can't add my bot to their server until my bot is verified?

[supple mica]

Discord wont allow your bot to be invited to other servers. You could possibly temporarily private your bot, or add a note to your long description to let users know.

[sturdy swan]

I'm sorry but who wrote your privacy policy

Bot owners assume no liability for the unintentional or malicious breach of Data. In the event of an unauthorised Data access
Of course you as the owner/company are liable if a data breach occurs in your system, and you could be fined and charged for that
especially when handling such sensitive data (identification cards)

[unreal grotto]

discord themselves were fine with it.

[supple mica]

Move this out of #support please and into dms preferably.

Not related to Topgg

[sturdy swan]

I really hope your company has undergone some 3rd party security audit since handling and storing such sensitive data is very dangerous, if not illegal since you might need govermental approvement to handle such data

[supple mica]

Last chance

[sturdy swan]

and btw sind this has something to do with top.gg
having no imprint it illegal too

[unreal grotto]

Yep, not interested in the discussion anyway. It's something I'm already aware of. @sturdy swan feel free to DM me though if you truly are interested.

[supple mica]

-m 932584430411841556

[cerulean fulcrum]

Dylan#1234 muted subatomicvisor1#3023 indefinitely Reason: None.

[hasty zenith]

can you guys remove these false reports. This is on the dittobot page.

https://top.gg/bot/1000125868938633297

[unreal grotto]

I appreciate the ideas here, I think I will end up temporarily making my bot private to not confuse users. From a quick skim of my bots page, I don't see a button for it. Is there a FAQ you can point me towards related to this?

[supple mica]

For making your bot private? I was referring to doing so through the Discord Developer Portal You can't do that directly on Topgg

[unreal grotto]

Oh, I see! Well would be an awesome feature to see on top.gg to be able to temporarily delist/private your bot. I'll likely write into bots page an announcement that the bot temporarily won't be able to join servers until it has gone through discords verification steps.

Thanks for providing some ideas :) I'll see if privating my bot on Discord's side will work.

[supple mica]

Alrighty no worries

[gloomy shell]

Hi, I've handled this issue <3

[hazy cliff]

Out of curiosity, how do you reply to a review on top.gg?

[hasty zenith]

Thx!

[hasty zenith]

Have to be logged into the account that owns the topgg page iirc

Then you can reply

[hazy cliff]

So wouldn't that account be the same as whomever uploaded the bot?

Because that's the account I'm using

It's my own bot

[maiden portal]

@floral pagoda Oh please DM or no? // #mod-logs yep...

and already update check

before hours.

[hollow breach]

Hello I need help..

I don't understand

Can't you help me?

The developer has used the command in the wrong way and has rejected the bot

[maiden portal]

Example: i need help... (it's incorrect) and another question example: i need help, what a problem is that top.gg that it won't take me long... blah blah that.

@umbral nova Question, this mod logs a problem and if again resend or wait for mods if i can return bot top.gg?

exactly already fix commands before hours. -- I see think yes mod back return bot. thanks

Dominik

Yes already.

[vivid pewter]

Hi, I am looking to add a function that does a mini interview upon joining my server.
Basically; Are you here for A) or B)
Selecting one of the options prompts next set of questions. etc.
What bot would suit me best?
Thanks in advance

[limpid knoll]

Hi, I was just wondering if anything came to life with the filter on the top.gg? I know a few people gave feedback about it - Discord servers should be filtered and sorted by top Votes, instead of size of the server.
As alot of communities are now getting hit by this.
So just wondering, if there was any news or update?

[gloomy shell]

hey there, we can't help you find bots on our website other than telling you to use our searching system

[gloomy shell]

We have no currently planned changes. Anything we do would be announced in #954488568967995472

[vivid pewter]

Could you point me in the direction. I don't know what to search

[gloomy shell]

Im not really sure but you could ask in #general if anyone is willing to help

[vivid pewter]

thaNKS!

[limpid knoll]

Thanks, but is there a reason why it's sorted by top servers over votes?
Logically, I would guess you want more people to visit the site, and discord communities promote that. (but they are also the ones getting punished)
(Sorry not trying to be rude or mean)

[gloomy shell]

When users search for servers they want the most relevant servers to appear first to join, and more often these are servers that are larger/verified servers. When we made the change we did, we saw a significant increase in users searching -> joining versus searching -> leaving the site without joining.

[limpid knoll]

That sort of makes sense, keeping it relative. But doesn't top.gg make servers tag what they are known for?
I guess from my point of view, who has a smaller server I am kind of getting destroyed by those 100k servers or official ones.
Now I am seeing a loss of growth.

but thanks for explaining 🙂

[gloomy shell]

We hope to adjust it in the future to strike a better balance between the two, but I don't have an ETA for that as we are prioritizing improving site stability and bug fixes

[limpid knoll]

Of course.
Just for more explanation or for you to see the difference.
When we use to have 1-2k people voting for us, our growth/ visitor was pretty high. With the change, having 1-2k people voting we only get about 5% of those results.
So, when we didnt promote voting and we had like 200 people voting - we still had like 5% of growth compared to before.

[gloomy shell]

Yeah, we're aware of how large of a difference it makes for smaller communities and thats why we want to adjust it in the future.

[limpid knoll]

ok, well thanks for listening 🙂
Yeah it would be nice to see that adjusted, because eventually you guys might just bottleneck when everyone joins the larger servers.

[maiden portal]

sorry, that Resend again top.gg that will fix commando ok, but probably today or tomorrow I mean, a week again?

[wicked vapor]

Hello, I'm not seeing my bot application any longer on top.gg. If we're denied should we receive any notification?

[sage monolith]

Yes you would have got a ping in #mod-logs

But when did you apply for your bot?

[wicked vapor]

I see, I was denied for an invalid prefix. My bot does not have a prefix, it monitors chat messages only and does not have any user commands.

[wicked vapor]

About 6 or 7 days ago

[sturdy swan]

whats the point of it then

[sage monolith]

doesn't it feels like it's features are lacking?

[wicked vapor]

it monitors chat messages only and does not have any user commands.

It's a moderation bot, not really for users to interact with.

[sage monolith]

what would it do by monitoring the msgs?

wow

moderation bots have some cmd

[wicked vapor]

Detects suicidal ideations and patterns of emotional distress.

[sage monolith]

users have no choice to enable or disable the auto-moderation feature

so you only think, isn't it's features are lacking?

[wicked vapor]

I suppose if you're looking for a bot with tons of features, there are some other really great alternatives out there. This particular bot servers it's purpose well.

[sage monolith]

your bot performs moderation works by monitoring the msgs, right?

[wicked vapor]

It does not replace the function of a moderation team, it helps to detect patterns of suicidal ideations and emotional distress & provides support resources to the user in question.

I don't want to flood this channel with discussion, if you'd like shoot me a DM and I'd be happy to share the source with you.

[sage monolith]

Ok I'm keeping your point in my view, but if the server doesn't wants to use that feature, then how could they disable this?

[wicked vapor]

If they are not in a situation where something like this is needed, they would not invite the bot to their server.

It does not serve any other purpose to where they might need to turn this one feature on or off.

[sage monolith]

but how can your bot help those users? Bot isn't a real human, that it will know their feelings, you could just make a probability of what it's trying to do

and there's a direct reporting system to discord by clicking on the message

[wicked vapor]

It will notify the administrators and allow them to review the message and either reach out directly, provide support anonymously, or report the message to Trust & Safety

On larger servers a moderator may not have the resources to review every single message.

[sage monolith]

you will dm any random moderator of the server?

admin*

[wicked vapor]

Like I said, if you'd like to shoot me a DM I would be happy to share the source code with you.

[sage monolith]

😂it's a support channel, I'm helping you out only to let you know, which portions you aredoing mistakes

[wicked vapor]

I do appreciate your help. There is a private channel where moderators can review the messages.

[sage monolith]

any command for setting the private channel?

[wicked vapor]

No, it creates one automatically upon joining. It's important that this channel exist for the logs but of course the Admin can move or re-name the channel as they please.

It's permission-locked to Server Admin by default to protect user privacy

[sage monolith]

Ok imagine the bot is added without admin or create channel perms, then your bot will never reply to the user messages because it doesn't have a response system

In this way your bot will be removed as it's not responsive

this would be the reason why it was kicked

and it was declined

i guess*

[sturdy swan]

yeah I'm pretty sure bots are initially added without permissions. it'd be better to have a setup command.

[wicked vapor]

You have a point - maybe allowing the user to configure a particular role which would have access to the logs channel in addition to server admins.

[sage monolith]

Yes, your feature is cool, but you must allow users to set it up

and you can add some basic moderation cmds

[wicked vapor]

Very good, I appreciate your time & helpfulness

[sage monolith]

thank you too 👍

[distant egret]

Can I notify the removal after the bots from the site because it is suspended?

[sage monolith]

Can you elaborate a little bit

[distant egret]

like this, can i report to remove it? because is banned from discord

[shell inlet]

yeah you can just hit the report button

[sage monolith]

Hm

[distant egret]

thank you

[shell inlet]

no

np*

[sage monolith]

What happened?

[cerulean ember]

you are rate limited by cf, please do not click so fast

[distant egret]

👍

[stoic socket]

A 504 error is a site issue, not a ratelimit issue

[cerulean ember]

i didn't saw any error like that i'm moderating site from early morning (2-3h), and yes, he was continuously going through all deleted bots so that might be the case. not sure about main cause

[rocky tapir]

where do i go to edit that part? I'm not finding

[cerulean fulcrum]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it: Teams Overview

[white canopy]

@lethal bolt hocam vds fırmasında ten kaynaklı sorun olustugu ıcın bot offline oldu 1 haftadır bunu beklıyorum bot sımdı acık tekrar basvuru atsam anında bakarmısınız

[sage monolith]

You need to add the bot to team

[floral pagoda]

Please reach out to the reviewer via direct message

If it was a valid decline you have to resubmit your bot and wait in the queue

[white canopy]

I wrote via dm, thanks

[white canopy]

the hosting was under maintenance so the bot is offline

[spiral saffron]

@floral pagoda
Hey, May i please know how i can apply for bot reviewer?

[floral pagoda]

-apps

[cerulean fulcrum]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[lethal bolt]

üzgünüm... ayrıcalık yapamıyorum

[white canopy]

ayrıcalık degılki

[steel tide]

someone knows this issue and how to fix it?

[sage monolith]

Can you elaborate what did you meant

[steel tide]

in the bot desription i wrote some tips and how to start with the bot and the result right now hides "if you need help use <!help>" in the text

[sage monolith]

You mean like this?
</help:0>

[steel tide]

yeah right

it was /help not !help

[sage monolith]

This is slash command mentioning.
</command name:application command number or 0>

[steel tide]

on a web page?

[sage monolith]

web page?

[steel tide]

i'm talking about the bot description on top.gg

[sage monolith]

can you show example of screenshot?

[steel tide]

alright

wait a sec

[sage monolith]

Hm

[steel tide]

first you see a part of the text i wrote, then the result on the page

"</help>" isn't there anymore

[sage monolith]

hm wait

[gloomy shell]

Because our website thinks it's an html tag

[sage monolith]

oh yes

[gloomy shell]

The description accepts markdown and html and </tag> is the end of an html tag so it accepts it as html instead of just text.

I would recommend using something besides <> to encapsulate your commands

[steel tide]

okay thank you, that was the answer i needed. I thought I was doing something wrong

[gloomy shell]

glad I could help!

[quick solar]

Is it possible to change the "Creators" from a Team to me again?

[sage monolith]

I don't think so

[lucid jetty]

Where do I know why Putty was rejected for the second time

[sage monolith]

#mod-logs

If your bot is rejected there will be a message logged there

[lucid jetty]

I didn't find anything, why didn't I receive a message in private that the bot was rejected

[gloomy shell]

Your bot was declined back in October

[sage monolith]

are you sure your bot is rejected?

oh lol so time back

[gloomy shell]

Our bot that dms people hasn't been working 100 percent of the time, but if you search your ID in #mod-logs you can find the reason

[lucid jetty]

yes

[lucid jetty]

The first time I was refused, it was due to a problem with the server, but this time the bot was working 24/7
And I don't know why

[gloomy shell]

I would just submit it again and try again since it's been two months since the decline

[lucid jetty]

The first time I was still a presenter

[gloomy shell]

Your bot was declined last for needing unnecessary permissions, you'll need to fix that yes

[sage monolith]

Ah wait i said it wrong

[lucid jetty]

Oh, that was the reason

[sturdy swan]

Um, I didnt clone other bots, My bot was developed by me... It has all the features... why say cloned from another bot??

[sage monolith]

It's written it's including some parts of that

[lucid jetty]

I now have to fix the permissions and go back to apply again

[sage monolith]

Which the reviewer caught while reviewing your bot

[sage monolith]

Yeah

[lucid jetty]

Why didn't I receive the message in private or did you stop it?

[sage monolith]

it would be possible that the bot was offline to dm you

Yeah that could be possible too

😂

[gloomy shell]

If you want to dispute a decline you can reach out to the reviewer in dms

[buoyant crown]

Hello, I want help. I took Ban Epi without any reason

[gloomy shell]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(