support

[simple niche]

1039355291730448464

[shell inlet]

-ban 1039355291730448464 dm ads

[cerulean fulcrum]

Could not find that user on discord at all.

[simple niche]

wat

[shell inlet]

-ban 617549061276303381 dm ads

[cerulean fulcrum]

Banned Graagh#8057

[shell inlet]

you still copied message id

[simple niche]

oi

[quasi glen]

383903737225150464

@shell inlet

[shell inlet]

-ban 383903737225150464 dm ads

[cerulean fulcrum]

Banned Megumi#7291

[wild stone]

Something went wrong when trying to ban this member

[shell inlet]

thanks luca

[nova quarry]

bro

[ebon socket]

they need the id

[cerulean ember]

User id?

[nova quarry]

540600057263816735

[cerulean ember]

-ban 540600057263816735 dm ads

[cerulean fulcrum]

Banned DOinz#2758

[runic crane]

389232174886551553 DM advertising

[shell inlet]

-ban 389232174886551553 dm ads

[cerulean fulcrum]

Banned THEDMRGAMES#0405

[supple thistle]

Excuse me, I have direct messages activated and all the media plus direct messages to whom I check my bot, it is not possible to send them

[sturdy swan]

599735169167130670 DM ads

[cerulean ember]

-ban 599735169167130670 dm ads

[cerulean fulcrum]

Banned nanommo94#1001

[analog nest]

How do i delete my Bot From Top.gg

[dreamy abyss]

On the overview page of your bot, there is a section called creators controls. There should be a delete button there

On mobile it’s under the info tab, on desktop it’s on the right side

[analog nest]

Thank you

[dreamy abyss]

No problem

[tiny leaf]

186493008059826177 dm ads

[cerulean ember]

-ban 186493008059826177 dm ads

[cerulean fulcrum]

Banned abuelitos#8137

[lime warren]

Virginiagfish#4455
DM ads.

[cerulean ember]

Can you please provide me user id?

@quick dock

Nvm

-ban 374963027025592320 dm ads

[cerulean fulcrum]

Banned Virginiagfish#4455

[azure mural]

542955344683466783 DM ads

[cerulean ember]

-ban 542955344683466783 dm ads

[cerulean fulcrum]

Banned mina#3731

[sturdy swan]

How can i embed my bot website in top.gg description

[wide thicket]

564967526661095424

[next kestrel]

by using iframes

[next kestrel]

@cerulean ember

[sturdy swan]

in top.gg description?

[next kestrel]

yes the description supports the use of html and markdown

[cerulean ember]

-ban 564967526661095424 dm raid

[cerulean fulcrum]

Banned Blackmacklomote#2171

[wild stone]

Blackmacklomote#2171 was successfully banned.

[junior nest]

@cerulean emberI guess I should ping you.
User ID is 142154388490682368

[cerulean ember]

-ban 142154388490682368 dm ads

[cerulean fulcrum]

Banned ZerGoSu#6470

[sturdy swan]

Correct

[cosmic flower]

ID:651912599692378153

[cobalt sleet]

-b 651912599692378153 dm raid

[cerulean fulcrum]

Banned jonathan968#3582

[lethal wing]

More spam. User 568280699115798528

[cobalt sleet]

-b 568280699115798528 dm raid

[cerulean fulcrum]

Banned nghiadz#3565

[terse quiver]

415198573316014080

[sturdy swan]

Moderators wil need user ID

[jovial sapphire]

502923061687746570

[cobalt sleet]

-b 415198573316014080 dm raid

[cerulean fulcrum]

Banned jujuba#5794

[cobalt sleet]

-b 502923061687746570 dm raid

[cerulean fulcrum]

Banned Neftest#8584

[polar folio]

290510974010785793

[cobalt sleet]

-b 290510974010785793 dm raid

[cerulean fulcrum]

Banned yanzikas#2890

[hollow grove]

651778131065045032

[sturdy swan]

me wanted to help someone

[floral pagoda]

-b 651778131065045032 DM Raid

[cerulean fulcrum]

Banned Luciferluz#6906

[wild stone]

Luciferluz#6906 was successfully banned.

[floral pagoda]

Double ban!

[sturdy swan]

misza#5840 (461289858275737621)

[cobalt sleet]

-b 461289858275737621 dm raid

[cerulean fulcrum]

Banned misza#5840

[wild stone]

Something went wrong when trying to ban this member

[stuck harbor]

Good Morning

[sturdy swan]

-support

Thanks bots

Anyways, keep this channel on topic for Top.gg support please. You're free to talk in #general for general conversions

[stuck harbor]

👍

[stuck plover]

Is there option to edit/remove comment? Also ifls tyere option to reply on someone's else comment, i think I've seen this option in past on other bots but couldn't use on my own bot page.

[sturdy swan]

DM one moderator about that

[floral pagoda]

Sure thing, feel free to shoot me a direct message

Also: The “Reply” feature is being worked on, no ETA on when it’ll be fixed though

[crystal ridge]

Help , , can't login for hours 🙃

[floral pagoda]

-cacheclear

[cerulean fulcrum]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[floral pagoda]

Or try to use an Incognito tab

[crystal ridge]

Allright thanks

[keen frigate]

I'm not able to vote

That ad isn't finishing at all

[sturdy swan]

Disable adblockers extensions, use a different browser

[keen frigate]

How bout opera gx?

[sturdy swan]

No

[mint marsh]

881037628781236255

[shell inlet]

-ban 881037628781236255 dm ads

[cerulean fulcrum]

Banned Imanuel Kant#3678

[stoic rampart]

if u have adblocker just wait until it says you can vote, like me

[stoic rampart]

💀

when i try to vote for my server why do i get the 403 error

help

wait nvm it works now

[keen frigate]

Well idk about adblocker but i use brave browser

[sturdy swan]

Don't use Brave nor Opera GX

[stoic rampart]

ah i use opear gx

[sturdy swan]

In that case expect more issues similar to the one you've described above

[mortal minnow]

439355226370211841

[cobalt sleet]

-b 439355226370211841 dm raid

[cerulean fulcrum]

Banned joseph#2137

[supple thistle]

Excuse me good morning I would like a clearer report of the decline of my bot I tried to communicate with you by dm but it is disabled

[cerulean fulcrum]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[supple thistle]

I already checked it but I'm sure it's not me but well thanks 👍

[sturdy swan]

It is you

I tried to contact you in the first place before declining your bot

Both your DMs & friend requests are disabled

So kindly edit your settings properly so that you can actually contact me

[supple thistle]

I understand maybe I have the wrong dms option

[sturdy swan]

Anyone is able to contact me, I've been receiving enough DMs to confirm that

And that is what the embed tells you, to edit your settings

[idle forge]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[shell inlet]

still?

[idle forge]

One message removed from a suspended account.

[shell inlet]

trying to reproduce sec

[idle forge]

One message removed from a suspended account.

[shell inlet]

thanks for reporting! will flag this issue

[slow sentinel]

Hi this just to inform that this person is dm advertising

[cobalt sleet]

what's the id?

[lunar goblet]

541755624262991923 is the ID

[cobalt sleet]

-b 541755624262991923 dm raid

[cerulean fulcrum]

Banned MegsP26#6951

[sturdy swan]

ID: 1001883702109929594

Might be a scam

[supple mica]

Thank you

[cobalt sleet]

-b 1001883702109929594 dm raid

[cerulean fulcrum]

Banned Botzie.com | Green#2083

[wild stone]

Botzie.com | Green#2083 was successfully banned.

[supple mica]

o

[cobalt sleet]

DOUBLE BANED!

[supple mica]

i dont think that was part of the dm raid but it was dm ads

-b 1001883702109929594 dm ads

[cerulean fulcrum]

Banned Botzie.com | Green#2083

[supple mica]

[cobalt sleet]

ah yes

i'll leave this to the pros

[slow sentinel]

gimme a sec

oof

I had message req enabled

I ignored his msg long back ;-;

[cobalt sleet]

Ah. That name is impossible to search for too

No worries! Maybe someone else will report it

[slow sentinel]

oof

try google lens?

[cerulean ember]

It's impossible to get username through Google lens too

[sturdy swan]

@soft phoenix

cc @cerulean ember

cc @slow sentinel you can probably confirm that, just to be sure :)

Doubt someone has the same horrible name though

[cerulean ember]

-ban 432152666341376002 dm ads

[cerulean fulcrum]

Banned ❖︵℘é๖ۣۜ☪ɦαทɦ๖ۣۜʚɞ#7867

[slow sentinel]

Yep that's him

[sturdy swan]

[cerulean ember]

It's okay he was the one joined with other raid accounts

[slow sentinel]

Ik this is out of topic

But how did u find his name?

[sturdy swan]

https://tenor.com/view/mr-bean-gif-23140940

[slow sentinel]

Cuz if Google lens failed then....

[sturdy swan]

Not lots of people have ❖ in their name

[slow sentinel]

*escapes to learn

[slow sentinel]

Ohhh

Ic

Ty for info

[sturdy swan]

Thanks Discord

No problem, you have a great day

[gentle portal]

Can users edit their reviews?

[sturdy swan]

Nope, issue that engineers are aware of

[gentle portal]

Ok thanks

[raw phoenix]

How long can a review from a Bot be?

[steady ridge]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[raw phoenix]

Thank you 🙉

[full robin]

@cerulean ember

[cobalt sleet]

Please provide the user id

[full robin]

Easy enough for you to look it up, but here you go: 342973419681480717

[supple mica]

Some people can have the same name and pfp 👀

-b 342973419681480717 Dm raid

[cerulean fulcrum]

Banned JohannRider#8529

[lapis root]

I can't seem to edit or remove my reviews on top.gg, im logged into the same account i left the review on, i was waiting to see if the problem went away but it hasn't for a few months

[fading slate]

User ID: 444676133321965568
@cerulean ember

[supple mica]

@mossy locust

-b 444676133321965568 dm raid

[cerulean fulcrum]

Banned duff.beet#7835

[supple mica]

You will need to contact a moderator to have a review removed! Apologies for any inconvenience.

[sturdy swan]

for the top.gg api can i start to code it while this message appears or do i have to wait?

[zinc oracle]

yeah, you can find your token on your bots edit page in the webhook section.

[sturdy swan]

ooh ty

me got goosebumps rn

[buoyant crown]

Hello i need help

Please, I want help. The voting prize is the right of the Pro Bot. There is a problem when I vote, the prize does not come. They told me that the problem is from the site. Is this from the site or not?

[sturdy swan]

how is this possible when its not on yet?

[shell inlet]

what do you mean by "it's not on yet"?

[shell inlet]

you can only vote once every 12 hours

[sturdy swan]

like the message

its live

but noone can see it

[shell inlet]

ignore that message if it's been 1-3 days

if it's live everyone can see it

[sturdy swan]

its been like 1 hour

[sturdy swan]

and i get these results

[buoyant crown]

I know you dont under stand me

[shell inlet]

also depends on how many times you have opened the page during the process i guess? I'm unaware of the algorithm and that's the possibility i can think of

[shell inlet]

you not getting rewards for voting is their issue, not related to top.gg.

- You unable to vote the bot
- You unable to access bot's page
is a top.gg issue

[buoyant crown]

The prize that I vote for, I did not receive it. The pro bot website says the fault is from the timer here, is this true or not?

[sturdy swan]

or wrong account logged in

[buoyant crown]

Oky thanx

[shell inlet]

[shadow rivet]

Do Announcements work for bot pages?

[sturdy swan]

Have you tried and faced an issue while using them?

[sturdy swan]

can i use top gg emoji for my vote button emoji?

[sturdy swan]

The ones like no

i thought i can usw this emoji

thanks

[tidal vigil]

Hello. Somehow (have no idea how) my account is set to be deleted. I do not want my account deleted, is there a way to reinstate my account?

[sturdy swan]

You need to wait 7 days to login again

[tidal vigil]

ok thank u very much

[cobalt sleet]

Yep you can use our logo emoji but not any other ones

[jovial vine]

A question,

What permissions are given to bot when reviewing bots?

[sturdy swan]

https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works

[jovial vine]

thx

[sturdy swan]

The same person is using alt accounts to post 1 ⭐ review on my bot.
He used almost 3-4 alt accounts.

What can i do?

DM one moderator about it

[sturdy swan]

Thanks for raided our server

Proof?

I never joined it

Keep external dramas outside of this server please.

[sturdy swan]

Can you please respect my message?

Keep your drama outside of here, we don't need it here. Thanks

If you want to report a user report them at Discord @ https://dis.gd/report

Thanks!

[sturdy swan]

That's done by your own bot

And this is top gg server

Not this drama

Oh

So stop pinging me

By rating your bot, you raid my server?

Interesting.

[cobalt sleet]

Please take your discussion to DMs. This is not the place to bring external drama.

[sturdy swan]

Understood.

I'm apologize for drama on here.

I will take on DMs

[sudden grotto]

gm

[topaz carbon]

Hello, I have a question. Are vote rewards against discord tos? For example that you can collect vote coins and you can buy things with these coins

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[topaz carbon]

Aight thank you

[sturdy swan]

That is exactly what is said here :)

Even with tag perms it would be repeating what is already said

[warm gulch]

bot

[sturdy swan]

Apply and be a contributor

[warm gulch]

bot gamin

me gamin

[sturdy swan]

Do you need help for something?

[warm gulch]

nô

[sturdy swan]

In that case please respect this channel's purpose

You can talk in #general if you wish, but keep this channel for Top.gg support - thanks

If no response it either got declined or they haven't looked at the applications because there might be no need of new contributors

[scarlet kernel]

Hello i need help
Please, I want help. The voting prize is the right of the Pro Bot. There is a problem when I vote, the prize does not come. They told me that the problem is from the site. Is this from the site or not?

[cerulean ember]

We do not reward users when they vote, top.gg simple pass on the info to bot through webhooks and it's in hand of bot devs for rewarding.
Though you might be missing something that may have caused it such as make sure to log in to correct account clear browser cache/try different browser to vote and see if still facing same issue.

[fallow briar]

hello, the mintme bot in my discord page dosnt works from weeks. any way to work with it again?

[scarlet kernel]

The same problem

[sturdy swan]

What do you mean?

[cerulean ember]

Are you sure you logged into correct account also can you show me ss of what site is showing after voting?

-wrongserver @fallow briar

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

Yeah most likely that

Just wanted to be sure

[scarlet kernel]

yes

[cerulean ember]

I'll suggest you to wait 12h and try again and see if it's working or not. From our side there is no issues so far, I'll keep an eye on similar reports just in case if there is actually any problem.

[scarlet kernel]

I think I tried a lot of accounts and didn't get the reward

[cerulean ember]

Then just contact probot devs. We do not handle vote rewarding

[scarlet kernel]

I talked to them and they told me the problem from the voting site

[cobalt sleet]

We're not receiving any other reports from other users and there's nothing we can do about rewards anyway since they're given to you by the devs and not Top.gg. Please contact the bot developers and follow the advice you were given above

[dreamy abyss]

You can tell them to reach out here too :)

They could then send the response they get from the vote api endpoint when they check it against the user you voted with

[sturdy swan]

m using topgg-autoposter

Please just keep your question in #topgg-api as it was the correct place, thanks

[buoyant crown]

Hello, is there a problem in receiving the Pro Bot prize because they say that there is a problem with the top.gg site, and you say the problem is from them, what is the solution now?

[sturdy swan]

The solution is on their side as said above already

Feel free to redirect the developers here, as said above as well

[sturdy swan]

Referring to that

It's not the first time they're the only bot facing such issues, other bots rewarding systems are working fine

The message saying you've voted e.g. the one below means it's an issue on their, not our, side

[random pebble]

@cobalt sleet sir my old id was banned due to spam of Say command for soward bot
may i unban my id
i apolozise for that i have done
would u give a second chance?
980361546918162482

[sturdy swan]

-appeal

[cerulean fulcrum]

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[random pebble]

@sturdy swanthnq bro

[gloomy shell]

-b 975012142640169020 alt account of 980361546918162482, joined to ask about appeals

[cerulean fulcrum]

Banned *⚘ ₊`. 𓆩ζ͜͡𝐓he𝐑eal𝐏ennywise#1787

[buoyant crown]

The problem is that they throw the problem at you and say the problem is from you and they don't help us with anything and the problem has been for 5 days

[sturdy swan]

As said. The problem is on their side, the screenshot above clearly means it has been voted and our side is working fine. Other bots have their vote rewards working perfectly fine as well, and as said it's not the first time only ProBot has issues with voting

Feel free to tell the developers, not their staff members, of ProBot to come over here for support, we can't help more than that. If they don't want you're left with no solution and no ways of fixing it

Example of OwO working fine, @proper grove as well

[zinc oracle]

🤔 probot started having issues with their bot today, at the same time only probot users have been reporting not getting rewards.

I am pretty confident its a probot issue.

That said, if it is our issue the only way we can fix it is if probot developers get in contact with our staff.

[deft crane]

I get notifications when my bot joins servers is that ok

[sturdy swan]

Yes

[deft crane]

Ok good

[sturdy swan]

As long as those are not public, it's fine

[deft crane]

No

It doesnt give invites to the servers just names

[sturdy swan]

That doesn't change anything, if the server names are publicly displayed this is not allowed

Make these logs only accessible to you

[deft crane]

Only accessible to me and my dev

[sturdy swan]

That is fine, as long as members are not able to see it

[deft crane]

Nope only developers of the bot can

[sturdy swan]

That's fine as said

[deft crane]

Can I have help testing my help menu

[sturdy swan]

You can use an alt account or ask a friend, this channel is not made for such inquiries ^^

[deft crane]

Ok

[mint canopy]

hey guys

i wanna log into auctions but the email address linked to my discord account i have no longer access to it ..

and auctions requires to verify email address linked to Discord and as u know .. you cant change email address in discord .. spoke to discord support but no luck

any help to start using auctions ?

[gloomy shell]

Unfortunately not. You could make a new discord account with an email you have access to and use it to bid, through.

[mint canopy]

the bids can be from any account that isnt the bot owner ?

[gloomy shell]

You can create custom products to bid with anything you want - including bots yep

[mint canopy]

oh

Thats Ok then .. i could bid for my own bot with another account .

Thanks XiuhcoatlSlayer

[gloomy shell]

youre welcome!

[sturdy swan]

whenever i try to add top.gg to my discord server, i get this message

anyone knows why?

-notdiscord

eh?

Anyways, we're not Discord - contact them

This channel is for Top.gg support not overall support across Discord

can you at least give me a basic answer tho? like, a really quick short answer

I can, read the error and enable what is requested

I know, I have Two Factor on because my server has it on because of the discovery and my partnership application, but im just trying to find a way to fix this issue because this is the first time it pops up for me

anyways, thanks though, really appreciate it and sorry for the disturbing ❤️

I need to bid to share my bot?

No you don't, you can simply give the link

What to do with this

I’ve it from a year

Use them in auctions

So i need to bid?

Is it the only way

Correct

What’s this for? Pay for what

The auctions

For auctions related things you can ask in #auctions-support - that channel is made for that

Ok ty

[cinder viper]

Where can i report bot for stealing avatar?

[weak dagger]

https://support.discord.com/hc/en-us/requests/new

[cinder viper]

I mean to ban from topgg

[weak dagger]

You can click on 'report' at every bot at top.gg

[cinder viper]

ty, but i already have been waiting for 1 week

[weak dagger]

Oh rip

[cinder viper]

yep

[weak dagger]

Try again next week then

[sturdy swan]

In that case there most likely wasn't enough proof of the report or it is not a valid report

[weak dagger]

Which can

[cinder viper]

I can't give more without screenshots

[sturdy swan]

Unfortunately the team needs solid proof to take action on the bot :(

[cinder viper]

for example?

[sturdy swan]

Screenshots, videos, logs, etc.

[cinder viper]

i mean i cant send screenshots at topgg. Where can i make it?

[long ferry]

A bot collecting avatars/having some sort of random avatar feature isn't against the guidelines

[cinder viper]

But i dont think an user cant steal avatar directly from my bot

[long ferry]

oh you're referring to a user using your bots avatar?

[cinder viper]

because i've drawn it by myself

[long ferry]

not for top.gg probably, since that would be a copyright thing from discord

[supple mica]

Hi you submitted your report around 45 mins ago and I had it resolved within 10-15 minutes. As per Aurels response above, Topgg doesn't moderate profile pics unless they're nsfw or a tos violation. You should contact discord if it's a copyright infringement, or similar.

[cinder viper]

i submitted 1 week ago also

[supple mica]

If nothing came from the first report then there's nothing we can do and you shouldn't submit another.

[cyan agate]

Heya, a few years back my server was removed from TopGG due to a DMCA claim; this DMCA claim was false to begin with, but we have since removed all “offending” material, is it possible to have the server reinstated on topgg? Server ID: 522477306787397642

[gloomy shell]

Done for you

[opaque kiln]

My bot was rejected due to a command that violates TOS but I deleted it completely, what do I do now?
<@&817055174613794826>

1003744886664732783
Id of bot

[zinc oracle]

You can resubmit it

[opaque kiln]

Ok

Thanks

[cyan frost]

is there a way i can remove TopGG from my discord account

[cyan frost]

okay thank you

[sturdy swan]

No problemo

[smoky dirge]

Why does my bot no longer show its avatar on your site anywhere? Its been this way for a week or more now...
https://top.gg/bot/1000125868938633297

[sturdy swan]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[smoky dirge]

ive done this

[sturdy swan]

No you haven't

Not the step 2 at least

[smoky dirge]

Edit? No, i didnt edit as there was nothing to edit, but sure ill do that to.

[sturdy swan]

Those are the steps to follow

No need to edit anything, just click "Edit" and "Save" right after that

That will trigger the refresh

[smoky dirge]

odd, seems likee refresh should trigger the refresh, silly me

alright

thanks

[sturdy swan]

[cyan agate]

thank you!

Heya @gloomy shell, is there any chance you're able to force-update the server name cache? It's been changed since TopGG last checked the servers name

[gloomy shell]

edit the page and click save, and it should pull in the new information. otherwise you can kick and reinvite the bot and i think thatll do it too

[livid snow]

Hi, I'm running into an issue. I have won auctions for this week but my bot is growing too fast. It passed 75 servers today and I applied for verification, but I'm reaching 100 servers before It'll be verified. Are there measures in place for this scenario?

[sturdy swan]

-notdiscord

We're not Discord, please contact them at https://dis.gd/contact for such questions

[livid snow]

I'm asking about the ads part

Do they stay live if nobody can join it due to discords limitations?

[sturdy swan]

In that case it's more of a #auctions-support question

[livid snow]

Ah, oops. Ty!

[barren nexus]

Hey! I have added my server to the website, but it says it hasn't been published it. Note that whenever I click on "publish server" in the 3rd step, it brings me back to the second one. Never being able to see the 4th step and not to mention, obviously, my server isn't being published.

[gloomy shell]

hey there! go to your profile (https://top.gg/user/me) and find your server and click "edit" => then fill out all the information and hit save. it should then publish properly

[barren nexus]

Hmm weird. I tried doing that before, yet it didn't work. I'll try now.

[gloomy shell]

let me know if it doesnt work

[barren nexus]

@gloomy shell thank you very much. I believe the issue was with the invite link; I just made it generate it by itself instead.

[gloomy shell]

im glad you were able to get it published!

[barren nexus]

Haha thanks

[quartz hollow]

Where would I find more info on the family structure for marriage bot?

Sorry for the dumb question lol

[sturdy swan]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[quartz hollow]

Thanks

[olive birch]

Why didn't you accept the shoe with the Discord itself documented?

[sturdy swan]

?

[olive birch]

why did you reject your site?

[sturdy swan]

I still don't understand what you mean?

We have not rejected our site?

[olive birch]

you rejected me

what's the reason?

[sturdy swan]

Mind giving the bot ID?

[olive birch]

1030958077236740167

[sturdy swan]

That bot has been approved

https://top.gg/bot/1030958077236740167

[olive birch]

Why doesn't the picture show up?

[sturdy swan]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sturdy swan]

Please don't mock people's English, it's disrespectful towards them

[tall lark]

Ok

Message delete

[sturdy swan]

Thanks

[sturdy swan]

are we able to vote our own bot?

[long ferry]

Yup, voting for your own bot is possible

[sturdy swan]

ty

[idle willow]

Hey there , how much time will it take gateway ( 880765863953858601 ) to get approved ,it’s been weeks . Any est , Thank you

[shell inlet]

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[iron sable]

is there any way top.gg bot can create its own invite link to be used in the website

[long ferry]

It is able to by granting it create invite permissions, then using the generate invite button on the site

[idle willow]

Thanks

[swift pilot]

Hi

There’s any support here?

[sturdy swan]

Not if you don't ask anything.

[swift pilot]

I’m apply to add my bot in top.gg
How much time is left to join the website?

[sturdy swan]

Up to 2 weeks, it's written on your bot's page on Top.gg

[swift pilot]

Okay thx

[thick rain]

Hi, can I please contact someone privately to report a review on my bot?

[sturdy swan]

Contact one moderator, yes

[thick rain]

Cool, shall do. Thank you for the quick response

[rigid dagger]

I invited the Bump Reminder BOT to my server, followed the instructions and pressed LOGIN at the appointed link: https://top.gg/servers/722485081062506606/edit

I am supposed to see a field in where to enter a WEBHOOK - however all it says is the HTTP 404 error message...
How do I get rid of that 404 error?
I am asking you, since the TOP.gg is your site...

[sturdy swan]

-wrongserver

[cerulean fulcrum]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[rancid linden]

Hie!

I've recently changed my bot's name. How do I update it in top.gg?

[floral pagoda]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[rancid linden]

Alright! Thanks

[floral pagoda]

[sturdy swan]

Is there a topgg timestamp API? Like how many hours left before they can vote?

no there isn't, you need to track that yourself

[sturdy swan]

ขอขอบคุณ

[rancid bobcat]

is it allowed to link to a youtube video* in the bots description?

*a video about the bot ofc

[cobalt sleet]

Yep! You can even embed it using HTML

[rancid bobcat]

how mad! 😄
Thank you sir

[split gull]

I recently updated my profile picture.
It is not updated in the site, how can I do that?

[sturdy swan]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sturdy swan]

If it's yours, as a user, logout clear cache and log back in

[split gull]

ohk

[raw drum]

@next kestrel hey sorry to ping you, I am pinging you due to my declined bot AutoDelete. The bot is working well are u sure you checked if every perm was alright ? because I see that it joined the test server for less than 5 minutes

[sturdy swan]

Please DM the reviewer

[raw drum]

alright

[raw drum]

he has closed dms

[gloomy shell]

-dms

[cerulean fulcrum]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[sudden grotto]

gm

gm

[zinc oracle]

-m @sudden grotto off topic conversations in support, has been warned three times previously.

[cerulean fulcrum]

Woo#3304 muted qingyang#2455 indefinitely Reason: off topic conversations in support, has been warned three times previously..

[wild stone]

qingyang#2455 was successfully muted

[sturdy swan]

Hello I have a question related to voting, I have seen servers in the past that when you vote their bot you get certain things, this means the bot somehow registers them voting, is this allowed and if so, is there any code I can link for the bot to register the vote?

#topgg-api & https://docs.top.gg

thank you sincerely!

[honest nimbus]

delete my bot

-profile

-delete bot

pls

<@&817055174613794826>

[gloomy shell]

If you go to your profile online (https://top.gg/user/me) and go to your bot's page, underneath "Creator Controls" on the right you can select Delete Bot

[honest nimbus]

Thank you.

i forget how to use top.gg
i am using after 2 months

[tulip jungle]

hey guuys, are the requirements for the bots to be approved listed somewhere?

[steady ridge]

yep

https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

[tulip jungle]

thanks man

[tawdry ember]

Hi, I'd like to know if bot checks do it in order of date added to queue or is random?

[supple mica]

Bots are checked in order of submission.

[tawdry ember]

humm, weird....

[sturdy swan]

Why doesn't the probot give me credit when voting, knowing that I called their support and they said that the problem is on your side?

Hello, this has been happening to lots of users on only ProBot. The issue is on their side.

If you wish, tell the ProBot developers to get in touch with our team if they need support.
We cannot help further. It's not the first time they are the only ones having such issues.

Even if the issue would be on our side, we would need the developers to get in touch with our team to fix it. But as said, it's not the first time they're the only ones having issues at random times during the year.

[fickle python]

Brawl stars

[sturdy swan]

Please keep this chat on topic, thanks

[bleak charm]

The refresh data button is not updating bot avatars tried multiple times, is anyone able to update these i have 3 bots that need to be done.

[covert field]

give it a few hours then try again

if it still doesnt work well then they still havent fixed refresh data button bug

[bleak charm]

Tried it a few months ago so it's definitely taking its time xD or just broken

[cobalt sleet]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[cobalt sleet]

Please make sure to follow all the steps

[bleak charm]

Yup already have and it's not the fact there is a different icon it's that they have no icon at all atm

[cobalt sleet]

Please follow the 3 steps above

[bleak charm]

Ah ok you have to specifically edit it, that's a bit weird should the refresh data not edit it already?

[cobalt sleet]

Editing and saving just forces the cache to clear and makes it a quick fix

[bleak charm]

Wait what the heck i edited 1 bot and it refreshed the avatar for 3 bots

[cobalt sleet]

Glad to hear you got it sorted!

[bleak charm]

👍 thx

[cobalt sleet]

No problem!

[worldly pier]

I would like to apoligize for this, this has been fixed, and we reset our vps, and increased our security by tenfold

[sturdy swan]

how do i delete or edit my comment that i've put on a listed server/bot as a review?

please ping me when u reply

I want to edit my comment and if not, then I would like to get it deleted

[cobalt sleet]

Please DM an online moderator with a screenshot of your review and a link to the page. Please only DM one mod and wait 12h before contacting another.

[sturdy swan]

yea, i've DMed @cerulean ember & waiting for his reply

🥶

[cobalt sleet]

[cerulean ember]

Ah thanks for pinging me here, your message went to message request folder, I'll reply you there.

[sturdy swan]

Thank you :>

[agile helm]

Hi, I am experiencing problems logging in to my discord on the website. The error code is 500. The problem is only on my phone. It works fine on my laptop. Can anyone help me please?

Please ping me when you reply

[shell inlet]

-notdiscord

[cerulean fulcrum]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[long ferry]

what exactly are you seeing? your message may be confused with an issue on discord

screenshot please

[agile helm]

This issue is just on my phone. I have successfully logged in through my laptop so i don't think its a problem with discord

[long ferry]

that would only happen on browsers such as brave or operagx

could you try again

perhaps it was just a hiccup

[agile helm]

I have tried plenty of times , starting from last night

[long ferry]

then a different browser such as Firefox

make sure you're not using extensions/apps that might interfere with logging in

could be VPNs for example

since that error only occurs on brave and operagx, it could be something being blocked so try firefox

[agile helm]

Ok. will try it. Will update you if there are still problems. Thanks

[sage monolith]

My bot got verified by topgg about 10 days ago, today my bot was again added to the testing server of topgg. Any possible reason for that?

[long ferry]

-verification

ffs

We may add your bot to our verification center incase of internal things we'd wish to check, we cannot give any information about these processes nor can give you a heads up when these occur

[agile estuary]

When releasing a re-write on the bot do I have to contact a bot reviewer to confirm that my bot is still following top.gg's rules?

[long ferry]

no, you're responsible to making sure your bot still follows our guidelines, we may reach out to you if we receive reports that state it is not

[sturdy swan]

never comes to my email

Have you clicked on "Send Email"?

yea 🤣

i just refreshed

i found the problem

it was sedning to my other discord acc for some reason

[lunar zephyr]

Hello. How can I change my bot´s name on Top.gg?

[floral pagoda]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[lunar zephyr]

Thank you

[fair shell]

is there any good server monitoring bots? i want something that pings me when somebody says something that i tell it to look out for (for example, homophobia would get me pinged as i own the server)

[distant egret]

How to get Bot Reviewer Of The Month

[zinc oracle]

You need to be a bot reviewer first.

-apps

[cerulean fulcrum]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[thick swift]

Hey so I changed my bots avatar pfp earlier this morning, like 15hrs ago. And it does not seem like it have updated on the website at all, is there an option to change the profile on the website or is there a time limit that I have to wait before it updates?

[shell inlet]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[thick swift]

That didn’t seem to work although I did click the refresh data button

[shell inlet]

can you give your bot's id

[thick swift]

1013628788371886200

[shell inlet]

is it supposed to be the logo? https://imgur.com/oBVAuk9

[thick swift]

It’s supposed to be the A1 logo

[shell inlet]

check again in ~30 mins

let me know if it's still the same

[thick swift]

Alright

[near mortar]

Hi everyone! Am I allowed to ask what suggestion bot others use and recommend?

[thick swift]

It’s fixed now, thanks!

[ember heart]

Why this ?

[sturdy swan]

been more than three days and still pops up

[sturdy swan]

When I add my Discord bot, where can I manage it?

[shell inlet]

you can ignore it if it's been more than 3 days

-botlive

-botlive

[wild stone]

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[shell inlet]

on the bot page you can see the "edit" button or go to your profile and tap on "view"

https://top.gg/user/me

[sturdy swan]

I've applied for Bot reviewer. How much time do I need to wait?

[cobalt sleet]

There's no ETA. We're currently not looking at applications for the foreseeable future since we don't have a need for more staff members at the moment.

If you've applied your application will be looked at when we do need to recruit more staff members.

[sturdy swan]

Ok thanks for your support.

[sudden dune]

is it possible to update my bot's short description through top.gg api?

[sturdy swan]

Nope

All you can do is listed here https://docs.top.gg/

[tranquil dagger]

Hey! Just wanted to list my discord on top.gg. Invited the bot, followed the instructions - but the moment I click on Add Server on the confirmation page, I get back to the Server Details Tab without any error message.

Any idea how to resolve this?

[floral pagoda]

Can you try a different browser/private tab?

[tranquil dagger]

Chrome, Edge, both under private/incognito tab, same error

[floral pagoda]

Are you the owner of the server/do any errors occur in fields you may also not filled out?

[tranquil dagger]

I'm the administrator of the server with all rights. I have filled out every field, and also get to the confirmation page.

[floral pagoda]

Owner or just someone with Administrator permissions?

Wrong server & channel. Please look that up for yourself

[tranquil dagger]

I'm someone with Administrator permissions. We wouldn't use the owner account for listings etc. So admin rights aren't enough?

[floral pagoda]

If I remember correctly, only owners can add their server to the page right now

[tranquil dagger]

Yikes, ok.

[sturdy swan]

See #general

[tranquil dagger]

Ok, then we can't use top.gg I guess. But thanks for your fast help, really appreciate it.

[urban epoch]

💀hey i accidentally posted some million servers as a stats and now whenever I try to post right statictics it's getting added to that million numbers

[sturdy swan]

You should be able to post your normal number

You always post the amount of servers, so simply post the right number and it will be fixed

If you need further help on doing requests, feel free to use #topgg-api

[hushed folio]

Hello, I lost access to my discord account (On the web) and I had a bot (Orian) that was on top.gg.

Would it be possible:
1- To delete Orian from the account. (https://top.gg/bot/914187703220850749)

[sturdy swan]

Please DM a moderator about it

[hushed folio]

Who can I DM?

[sturdy swan]

As I said, a moderator

You can see on the right in the members list who is a moderator

[scarlet terrace]

Is it possible to use <script> tags in my bot's long description?

[sturdy swan]

No

[scarlet terrace]

Okay. Thank you!

[surreal glacier]

<script>
downloadAllViruses()
</script>

[nimble fossil]

Hilarious

[torn saffron]

Hello my bot has more than 12 languages

[sturdy swan]

Not possible to add more

Add the other languages in the description

[long ferry]

if you'd wish to allow more languages, you can suggest it on https://feedback.top.gg

[heavy plinth]

@strange dove

[sturdy swan]

Alright, hello. I recently added a server to top.gg and I was wondering what all the bot can do. I would like to set it up to track when people vote for the server and give roles accordingly but I haven't been able to find a way to do this. If there isn't a way to do this could you please suggest another bot that I may use to do this.

You can set that up in the server settings on Top.gg

Alright, thank you so much^^

I overlooked it ig

[sturdy swan]

It's not showing the role I want to use in the list.

Make sure the bot's role is above the role you want to give, and that the bot has the permissions to give that role as well

Okay

[sturdy swan]

Can you set it up to where if they vote more than once they can get a higher role? Or is it just the one?

For that you'd need to make a custom bot

Im too stupid for that💀

And I don't have a PC so I can access the dev portal

[sturdy swan]

Do you think I could find someone willing to make me a custom bot?

[wild stone]

You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.

[alpine garnet]

http://i.melonbot.io/125.png
http://i.melonbot.io/393.png

why no update, or is this something to do with the cache?

[sturdy swan]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[alpine garnet]

clicked refresh data like 3 times

[alpine garnet]

sent this, after I have had clicked the refresh button

[sturdy swan]

See the step 2

[alpine garnet]

ah alright, lemme try

oh yeah that did the trick, tysm

[sturdy swan]

np

Can I have help how to create a bot because when I do it sends to me the external safety and it’s saying Bake a cake, Paint a Tree, Microwave Kombucha, Solve a mystery with Scooby doo, Read a bedtime story how do I do those thighs or get pass those things?

#development

Can you help me?

Ask there. Not related to Top.gg

Oh ok

None is helping me.

Whilst your enthusiasm is greatly appreciated, please be patient whilst waiting for someone to respond to your question. Do not expect someone to reply within the second you've asked your question.

Oh ok I am sry thank you:j

[main zealot]

Bot rating is not working
from developer tool

{"errors":[{"message":"Unexpected Execution Error","locations":[{"line":3,"column":3}],"path":["addReview"]}],"data":{"addReview":null}}

[sturdy swan]

What

Can you help me out?

[sturdy swan]

Can you please be patient as I said multiple times? Thanks.

Ok ok. I will.

[long ferry]

could you tell me on which bot you're seeing that?

nevermind found it, thanks for the re-report

still would be good to know which bot

[main zealot]

https://top.gg/bot/816152179101663312
this one

[sturdy swan]

Hello

When will my Fast Bot be confirmed?

-upto

[cerulean fulcrum]

When will my bot be reviewed?

The average up-to-date approval times are stated [here](#support message).

Currently our average bot reviewal times are around one week or more. Because of this — and because some bots take longer to review than others due to their features — we can't guarantee your bot will be reviewed as quickly as someone else's in the past and we also can't guarantee your bot will be reviewed within that timeframe. There is no exact time for how long bot approval can take. There is no way to check your bot's position in our reviewal queue, but remember you're not first and you're not last!

You may edit your bot's page as much as you like both before and after it's reviewed and this will have no impact on its place in queue.

You can read more about our bot reviewal process in this support article: How the Bot Reviewal Process Works.

In the meantime, please make sure your bot follows all of our Bot Guidelines for a quick and smooth approval!

[stoic socket]

BRUH i got redirected to

on Top.gg

Its a fake Mcafee page

[floral pagoda]

Depends on what you clicked on, I guess?

[stoic socket]

I didn't click anything

also, it looks really bad for Top.gg if it really wants to get money > users and have scammy redirects like this

[long ferry]

if you didnt click anything, then you shouldnt have been redirected

can you reproduce it coming from top.gg

[stoic socket]

I was AFK on the site, I have no plugins, noticed I got redirected

[floral pagoda]

Never experienced something like this. Can you tell for how long you were AFK on the site?

[stoic socket]

2-3 ish mins

[floral pagoda]

Okay, let's see if we can reproduce this, doubt that though 😅

It may also come from other tabs that were open at that time?

[stoic socket]

thats the only open tab lol

[long ferry]

or would boldly claim, maybe an extension

ads shouldn't be able to redirect you to just another page unless theres some vulnerability in google ads

which is what top.gg is using

[stoic socket]

I don't have any extensions, I'm on a brand new laptptop

Yeah but Top.gg doesn't JUST use google ads

[long ferry]

cant help much then without knowing from which ad or ad provider that came

[floral pagoda]

I will just get off the site and see if it does something, nothing else we can do 😅

[stoic socket]

I can't trace that back, theres too many to get an idea of where it could be from

[long ferry]

check your history

[long ferry]

no clue from where it came from then

[floral pagoda]

Can you send me the link in my direct messages?

[stoic socket]

the top.gg or the quick inspect one

[floral pagoda]

The redirect link

[stoic socket]

nvm i missed the icon

[long ferry]

@stoic socket might come over as a dumb question, but which country are you in?

[stoic socket]

UK

and no VPN or anything

[long ferry]

and are you still able to actively reproduce it?

[stoic socket]

I can try again now

[zinc oracle]

If you get it again, try and obtain the referrer header.
That should tell you if its coming from topgg or not.

[stoic socket]

Alrighty

[fathom belfry]

Is there anyway to make it so that everyone on your team can view the stats from campaigns?

[sturdy swan]

Probably more of a #auctions-support question

[fathom belfry]

Ah apologies, I'll go ask there thanks :)

[coral creek]

hi some know why my bot dosent show the image

[supple mica]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[coral creek]

dosent work

https://top.gg/bot/561280542776229918

[supple mica]

You never followed the second step that says to click "Edit" then "Save"

I've done it and now your avatar loads

Make sure you read the embed fully next time

[coral creek]

ok

sorry

and thx

you are a live saver

[tranquil dagger]

Hey! Talked to you earlier this day with adding server problems. The problem was that I’m only an admin, and we will never use the owner account for 3rd Party activity.
That being said, your service and what features you provide are awesome. Will there ever be the option for admins to add the server? What causes the owner only policy? And is there maybe a workaround?

[long ferry]

it is currently considered a bug that you're unable to add it as an admin, there is no workaround as of now apart from adding it through the owner

nor is there any ETA for that being possible

[tranquil dagger]

Oh ok, but you are working on it? 💛

If I can help with testing or similar pls let me know!

[long ferry]

the issue is known, there is no eta

[mental lagoon]

I cant login to top.gg, even after i click authorize and everything, it doesnt log in.
Tried it on an alt and it worked but for some reason it wont work on this account.

[plain oak]

@long ferry hii i have problems

[sturdy swan]

Please just ask your question, pinging and saying nothing is not useful at all.

If you want to dispute/discuss your decline, DM @floral pagoda instead

[sturdy swan]

Screenshot?

[mental lagoon]

i logged in, still didnt work

[cobalt sleet]

Please use Chrome if you aren't already

[mental lagoon]

it has been working fine until today

well, i will try chrome

[sturdy swan]

I want to change the owner of the bot on Top.gg I am the owner and I want to transfer the ownership to my second account

• i want Transfer my photos to my second account

<@&817055174613794826>

[cobalt sleet]

Please contact any online moderator in DMs

[sturdy swan]

👍

[iron sable]

is server analytics on top.gg website broken

[lethal bolt]

What error are you getting?

[plain oak]

My bot make for music . No have command NSFW

[floral pagoda]

„If you would like to dispute your decline, please DM Dominik“

[plain oak]

i think your staff test my bot is Confused.

[floral pagoda]

Contact me and we can sort it out, as mentioned in the embed

[plain oak]

Can u check dm

[cobalt sleet]

Yes

[iron sable]

no errors it just doesnt seem accurate

[iron sable]

is there any other way to track joins etc

[sturdy swan]

No response from any of the moderators

[cobalt sleet]

Be patient please.

[sturdy swan]

764593122930982933

[floral pagoda]

What’s the problem? I can help

[sturdy swan]

I want to change the owner of the bot on Top.gg I am the owner and I want to transfer the ownership to my second account + i want Transfer my photos to my second account

764593122930982933
This is the account you want to transfer everything to

[floral pagoda]

Please send me a direct message please

[silver wigeon]

How can I get early verified bot developer

[sturdy swan]

You don't get it.

[silver wigeon]

Why

[sturdy swan]

https://discord.gg/discord-developers

Ask there, we're not Discord

[cerulean fulcrum]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[silver wigeon]

Ok thx

[honest nimbus]

i lost my old account so i need my bot how can i ?

[sturdy swan]

^

[honest nimbus]

<@&817055174613794826>

[sturdy swan]

can you read the embed?

We cannot help you to get access to your Discord bot, as we are not Discord

[honest nimbus]

bro top.gg bot page

[sturdy swan]

Contact one moderator in DMs

[desert plover]

@honest nimbus you have to dm a moderator to ask to delete your bot from site

And you have to re-add it, not sure if you have to go thru queue

[sturdy swan]

You do, yes

[desert plover]

But ask a moderator he can give more infos about it

[latent creek]

Hi!Can I put my bot on top.gg without having to have an nsfw channel for nsfw content on the bot?

[sturdy swan]

Heya, the NSFW commands/content must simply be locked to NSFW channels

[latent creek]

Thx. You are so fast. I appreciate that.

[craggy vector]

@sturdy swan please help me change i my bot logo but it's not change on topgg

[sturdy swan]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[craggy vector]

@sturdy swan thanks dude your the best

[sturdy swan]

i want to send a note to the once who are testing the bots regarding the bot i submitted recently , can i know how?

On the bot's page there's a note to reviewer section

[sturdy swan]

where can i know?

https://top.gg/bot/BOT_ID/edit

Should be easily findable but just in case

[long ferry]

wtf

[sturdy swan]

ok done

[sturdy swan]

🦫

@sturdy swan for that you need to DM a moderator

[sturdy swan]

price?

ok you gave a dare

What do you mean?

[sturdy swan]

do i have to dm the mod for that? i mean for what?

oh the info i provided

For what you've written in the notes

luca is off

Mmh? That's a bot

Moderators are those, DM one of them

ok

[sturdy swan]

the once who are dead

ok dmed a guy

[mild zephyr]

hey there, if i change the scope of my bot must i delete and resubmit it again?

or can i just edit the page

[sturdy swan]

Just edit the page

[mild zephyr]

oh ok thanks

[sturdy swan]

Hello my bot got verified on top.gg, thank you by the way! @floral pagoda

Would it be possible for me to receive the bot developer role?

[cobalt sleet]

Done

[steady ridge]

...

[sturdy swan]

Much appreciated!

No.

well it technically is

No it isn't.

yeah

just need enough money

No

It isn't possible

No exceptions, no

[sturdy swan]

he is sleeping bro

I know he will read this later probably

[craggy vector]

Waiting how much days need for my bot verification

[sturdy swan]

Up to 14 days

[craggy vector]

😅

Up to 14 days

[sturdy swan]

It's usually around 7 days though

You submitted it 2 days ago, not 5

Still got some time to wait

[craggy vector]

What

What the heck

[craggy vector]

i think it's side effects of 16 hours phone using

[sturdy swan]

for you the time goes slow i don't even remember when i submitted wyzer

[craggy vector]

?

[sturdy swan]

you atleast remember when you submitted the bot but i don't even remember anything

[craggy vector]

O

[sturdy swan]

yea i just saw it has been 2 days

[craggy vector]

..

[craggy vector]

I think we need to rest

[sturdy swan]

Please take such discussions over to #general

Nope

no need to thank me twice

[stray herald]

Is there a way to update a bots name? Our team changed our bots name about a month ago but the bots name on top.gg hasn't changed.

[gloomy shell]

-refreshdata

[cerulean fulcrum]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

:bulb: Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[gloomy shell]

This should work for you! Make sure you do step 2 as well

[stray herald]

thank you!

[fleet pasture]

there is a tuto vid for how can i made vote tracker for my bot ?

[long ferry]

there's no official ones no

[fleet pasture]

can i write a sug about that ?

[long ferry]

we have a documentation that explains how the webhook works, but top.gg will likely not make one

https://docs.top.gg

[ivory moth]

What programming language u tryna use?

[fleet pasture]

discord.js v14

node.js

[ivory moth]

ah javascript

https://docs.top.gg/libraries/javascript/

[fleet pasture]

thx

how can i get the top.gg token ?

[zinc oracle]

You need an approved bot

itll be on your approved bots edit page, in the webhook section.

[fleet pasture]

i can't for servers ?

[sturdy swan]

Nope

[zinc oracle]

There is no api for servers

[sturdy swan]

Everything available is listed on the documentation

[fleet pasture]

but how vote tracker work on server votes

[zinc oracle]

thats a webhook, not the api.
You dont need a topgg api token for a webhook

[fleet pasture]

this is for servers or bots ?

[zinc oracle]

that posts the number of servers a bot is in

it has nothing to do with servers

[fleet pasture]

and the one for servers ?

[sturdy swan]

It's a webhook as said

You can get more help in #topgg-api

[fleet pasture]

oh ty

[fleet pasture]

u mean this ?

[zinc oracle]

nope

topgg webhooks are not discord webhooks

#topgg-api please

[west ember]

hi, i delete a bot a while ago, I can resubmit it? or?

[sturdy swan]

Yep

[west ember]

oh, Thanks

[sturdy swan]

State in the reviewer notes why you removed it before though, will prevent unnecessary discussions

[west ember]

I delete it because I lose motivation, just this

oh read wrong, sorry-

[sturdy swan]

State that in the reviewer notes ^^

[west ember]

okok, thanks!

[harsh grove]

I need a bot that can kick everyone who has a certain role

[cerulean fulcrum]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[next flume]

Hello. I'm unable to create an ad. It times out with an error of the host site not responding. Am I able to get assistance.

[sturdy swan]

#auctions-support :)

[next flume]

Just found it. Thank you!

[supple mica]

Use the report button on the bot page

[sturdy swan]

<@&817055174613794826> hey! I'm trying to vote on top.gg but returns error 500, any solution for that?

[long ferry]

could you elaborate where you're seeing the 500 error? By providing steps and possibly screenshots

[sturdy swan]

standby

@long ferry this error returns when I try to authorize my discord account

[long ferry]

use a different browser, operagx and brave are known to cause that issue

[sturdy swan]

ok

[sturdy swan]

I used chrome and it worked, thanks for your help

[lethal sierra]

Hi, my bot got declined and I got some questions
my bot, which is an integration with another platform has been considered some kind of advertising under the name of "join 2 join" or "invite 2 invite", I've read what's written here (https://i.imgur.com/eTLRu3m.png) and I believe that non of that applies to my bot situation

So, why is my bot considered "join 2 join" even though it doesn't have any kind of advertising or gaining money for it, it's just using that same application but through discord, It's like just a shortcut to the application, but of course later that bot will have extra features that don't exist even in the application it self, I hope someone clarifies this to me, thanks

[zinc oracle]

Please dm the reviewer that declined your bot. @sturdy swan

[lethal sierra]

OK, thanks

[zinc oracle]

Just a note, your bot might not have been declined for join4join.
the decline reason covers two things.
promotion of third party services, or join4join

[lethal sierra]

Ok

[leaden moth]

Hi um I keep trying to vote for karuta but it’s not letting me and it doesn’t let me gain any tickets from it

[next kestrel]

Did the vote go through on top.gg? Wdym by "it's not letting you"? Do you see any error messages?

[leaden moth]

Nvm

[leaden moth]

But thanks

[modern torrent]

I can I get bot removed from top.gg (my).

[sturdy swan]

You can delete it yourself with the "Delete" button

[modern torrent]

Oh wait I can't find it

xd

[sturdy swan]

On mobile it's under the "Info" tab on your bot's page.
On PC it's simply on the right.

[modern torrent]

............

I still can't find it

[sturdy swan]

Are you on mobile?

[modern torrent]

NVM I AM DUMB

LEAVE IT

FOUND IT

GOD

[sturdy swan]

[modern torrent]

JUST GET ME MUTED FOR SOMETIME NOW

[sturdy swan]

What browser are you using?

Clear your browser's cache and try again, otherwise use an incognito tab

[torpid hollow]

Hi how to add this for a server. I saw some servers have it.

[sturdy swan]

When you hover over it, you can see how to get it

[bronze haven]

So I have Topgg Bot manage the server voters role, does it automatically remove the voters role after 12h?

[sturdy swan]

Correct

[bronze haven]

Thanks

[empty briar]

Hii

[sturdy swan]

Need help for something?

[fresh rose]

is html code not added to the site anymore?

[sturdy swan]

It is allowed

[sturdy swan]

So the noscript you can remove it

As well as lots of other tags

The description is not supposed to host a website for you, it's supposed to allow you to style the body of the page

[fresh rose]

ha?

[fresh rose]

what has this got to do with it ?

i'll just put the html code there

[sturdy swan]

You have unallowed tags

[fresh rose]

noscript ?

[sturdy swan]

Which, due to the length and small video, cannot be identified

[fresh rose]

no video

[sturdy swan]

You sent a small video..

Remove unallowed tags

[sturdy swan]

Such as script, noscript and others

Also make sure it is valid html, having it working on localhost doesn't necessarily mean it's valid html code

Giving the URL is not necessary, not the site setting is not broken

[fresh rose]

ok

[sturdy swan]

What you have here, clearly shows you have script tags that must be removed

If you want to embed your website use <iframe> instead, lots of people do that

[fresh rose]

do I have a chance to talk to a turkish support team or a moderator

[sturdy swan]

Remove the unallowed <script> tags, which you haven't done.
If you want to embed your website, use <iframe> like everyone.

Others moderators will simply repeat what I've said so it is unnecessary to ask for someone else.

[long ferry]

descriptions do not support script, you cannot use scripts in your description

[latent creek]

hi! Where can I find the mandatory features when adding my bot to tp.gg?

[long ferry]

There are no mandatory features required to be listed on top.gg, your bot should at least have any sufficient features on it

#rules-and-info for our guidelines on what we allow and what not

[latent creek]

Thx

[mild zephyr]

hi my bot 749171312924033044 was originally submitted by @simple tiger which added me as an owner, but now he quit discord and bot development

is there a way for me to remove him as an owner?

[sturdy swan]

Please DM one moderator about that

[sturdy swan]

A webhook that does that, no, but you can create a web server and listen for requests (URL for that request will be your custom webhook) that will assign a role to the user. If you need help for that you can ask in #topgg-api

Webhooks cannot add roles

Doesn't matter what name it has, a webhook cannot give roles

Again, webhooks cannot give roles, as a matter of fact due to the way Webhooks are designed by Discord - which is the same for all other services offering webhooks

No

Sending a message doesn't necessarily mean it is assigning a role