support

[sturdy swan]

If I get rejected, I'll sue on Discord.

If a bot is exactly the same it will get declined - remove your older bot

[sturdy swan]

Because there is injustice.

[sturdy swan]

1. We are not Discord
2. Good luck on suing Discord over bot verification

[sturdy swan]

I filled everything out exactly as it was supposed to be, Discord didn't endorse my bot.

Again. We are not Discord

[sturdy swan]

What a shitty thing they are.

Complaining about Discord's verification here is absolutely useless

Why doesn't anyone love the honest?

So please stop talking about that.

Respect this channel's topic which is Top.gg support, not Discord support

If your old bot is on our website, Top.gg not Discord, kindly remove it otherwise your new bot may get declined from appearing in public on our website, Top.gg not Discord.

We do not represent Discord, nor are we affiliated with them. We merely use their service.

[sturdy swan]

Thank you for your help, I am talking to a higher official right now.

That is wonderful

You have a great day

[sturdy swan]

I wonder if I have a bot application, can we look at it from a system?

[sturdy swan]

@sturdy swan

[floral pagoda]

There is no way to see if you own a bot instance

There is also no record of you adding a bot to our site

[verbal robin]

How do you specify a space in your prefix on the site? or just.. specify the prefix without something indicating it has a space in the front, for example pls from Dank Memer.

I set mines as manta or /, / indicating slash commands.

[sturdy swan]

That is fine, there is no specific way of specifying a space, you can use the bot's status to display something like manta help or use your bot's page description for that as well

[verbal robin]

Oh its about me specifies the prefix, so that'll work then

[lucid arrow]

my server is not validated it stays like this

[sturdy swan]

The type of messages you've sent have nothing to do about Top.gg - so please use #general

No it's not my job, we are volunteers here - my job is somewhere else

[rocky sparrow]

With what command do I refresh the data of my bot? I don't know your profile

[long ferry]

use the refresh data button on top.gg

then edit -> save

[barren owl]

why dont i see my server on top gg site

[long ferry]

could you elaborate your issue?

[barren owl]

i search this hashtag i dont see my server

like i see 118 server related but i dont see mine there at all

[long ferry]

dont currently see the server 988668634132000799 on top.gg, thats the last one you submitted 7 minutes ago

are you able to access the server page?

[barren owl]

yea

[long ferry]

under https://top.gg/servers/988668634132000799 ?

[barren owl]

idk why i get 404

?

[long ferry]

Yeah seems like the server wasnt setup, go to https://top.gg/servers/988668634132000799/edit and fill everything out

pressing save should then publish it

[barren owl]

ok i just summited

but i still dont see it

[long ferry]

can take a few hours, few days max to then show up in search

[barren owl]

oh ok

thx

[mossy hinge]

how do i upload txt file ?

@long ferry

[long ferry]

that is.. not something top.gg supports?

I am not sure what that is

[mossy hinge]

that verify api from riot

[long ferry]

not supported by top.gg

[mossy hinge]

look

[long ferry]

Yes, not supported by top.gg

[mossy hinge]

then how valorant tracker vrefied ther applaction

uhmm

[finite ice]

Hey there,

I was having issues with voting for a bot. Kept saying I never voted so I assumed it probably had something to do with me changing my discord name considering my profile pic on the website still had a "T" from my last username "Tali". So I deleted my account and my plan was to re-login, hoping I could just recreate my account, but now it says my account is scheduled for deleting and cannot be accessed so I was hoping someone could help me with undoing my deletion request.

Thank you have a nice day :)

[long ferry]

cannot help with that, you'll have to reach out to them to verify it in other ways, also note that a top.gg bot page may not be considered a product for riot anyways

that verification is meant for sites you own

[long ferry]

Once scheduled for deletion, you have to wait a week to be able to re-use your account

deleting it would've been unnecessary nonetheless

[finite ice]

any way to get someone to undo the deletion or no?

[long ferry]

likely not, you can try to reach out to https://support.top.gg and ask there

[finite ice]

Idk I just assumed the site had my old data from my old username, hence why the voting wasnt working. couldnt fugure out a way to fix it and I saw a delete button 😂

okay thanks

[pastel sigil]

hello, is there an invite link to add top.gg bot to my server? I accidentally removed the bot, and now my server info is stale on top.gg site.

[stoic socket]

https://top.gg/servers/invite

[pastel sigil]

why does it require managing roles permission? may I know?

[long ferry]

that is needed for the vote reward roles feature. If you're not planning on using that, you can disable said permission

[pastel sigil]

is this a premium feature?

we use bump reminder for Disboard, if there's something like that we'd like to implement.

[versed cedar]

No

[pastel sigil]

could you please direct me to a guide to set this up?

[long ferry]

https://support.top.gg/support/solutions/articles/73000502499-setting-up-server-role-rewards-for-voting

[signal marsh]

Do I get any benefit from boosting the server?

[long ferry]

Nickname perms and Access to another channel

[foggy knot]

Please see my inquiry in #development, would love to connect with a rep from Top.gg!

[wide helm]

how i can fix it

<@&817055174613794826>

[sturdy swan]

Seems like your browser/network connection has issues connecting. Use another browser, device or try again later

[sturdy swan]

Google is not a browser; Chrome is Google's browser, hence this is not a solution

[sturdy swan]

Can please someone help me

I dont get a mail...

[long ferry]

check your spam folder

[wide helm]

Same problem

[long ferry]

the error in question is caused by cloudflare and something in your browser possibly blocking captchas

[sturdy swan]

I dont understand?

[torpid ridge]

can i remove the role reward from the dashboard?

[versed cedar]

Does it give u the option?

[torpid ridge]

i found it, the option was called "None"

it gives the role reward to a user for how long tho?

12h? or forever?

[long ferry]

13 hours, allowing the user to revote within an hour to keep it

[torpid ridge]

gotcha, thank you

[onyx minnow]

Hi may I ask how is this a API abuse : Your bot has a feature/command /role all that spams or abuses Discord's API. This causes your bot to get rate-limited and can be considered Discord API Abuse. Please fix the issue and re-apply

[next kestrel]

Probably ratelimits, feel free to dm the reviewer that declined your bot

[onyx minnow]

But what does the command do ? Not my bot btw just wandering cuz I have a </role:0> that show Role Perms in The server idk if they are the same

[versed cedar]

That should be fine

[onyx minnow]

Ah so relieved thanks a lot

[versed cedar]

I think what happened was the bot got rate limited which then limits the bot etc so they couldn't complete it. Most bots that get rate limited trigger shit discord so its deemed "against tos"

[topaz ledge]

how do i get outta the cycle of having to captcha every single vote for every single game i play with top gg for the past month or so. i'm exhausted from turtles in water outta water or toys, rabbits in water in grass or toys, horses walking/running, plants dead, hanging, or tabled, etc. i've tried to submit a ticket, wrote a beautiful paragraph, clicked the captcha, had it check mark green, then erase the whole form cause it says captcha failed. how can i get this account out of that cycle, its miserable to waste extra time when i got little kids running around lol. thanks

i tried this form - https://support.top.gg/support/tickets/new - 3 times and it failed all 3

[next kestrel]

Top.gg does not require you to solve any captchas, that is something what discord controls
You could write to them @ https://support.discord.com

[topaz ledge]

thanks

[tiny thicket]

I think I'm just too dumb for this stuff

How do I find somewhere people talk about fishing and bears without rabies?

[long ferry]

it does on votes

if you're matching certain criterias

@radiant thorn#7578

whoops sorry for the ping

[verbal robin]

Does this mean commands that clean out roles/invites aren't allowed/will get your bot declined?

[onyx minnow]

Hi joy (sorry for ping ) still with rpg i see I used to love ur miniboss's 🙈

[onyx minnow]

I think so cuz invites delete () have cooldown

[verbal robin]

Oh

Then I guess I have to remove those 2 commands before my bot gets declined on its turn-

one moment please

[onyx minnow]

Yea and re-ask a bot reviewer for more info

[verbal robin]

Whoever that may be

This isn't the same for clear commands right? Because pretty sure a ton of bots have it, the command that deletes a lot of messages at once

[sturdy swan]

The faq says bots are tested with permissions=0, what does that mean

My bot checks for permissions the interaction user has (the bot also has to have these permissions, mostly applies for moderation commands)

Will that affect it?

how do i search for bot with 2 or more tags?
looking for: unmute / unban appeal
want to find #moderation and #application together

[long ferry]

bots are invited into your guild with basic permissions, if your bot requires more permissions, these have to be necessary and your bot should ask for these/mention these

[sturdy swan]

So I have to add an error saying something like Missing {permission} permission(s)

[long ferry]

Yup that is fine, if you mention for what these are required and only show that error on the respective features

such as your mute command saying it needs ban members, that wouldn't be fine

[sturdy swan]

Got it, thanks

[sturdy swan]

Wow thank god I got to fix that lmao

[sweet viper]

How do I toggle flags to on?

[long ferry]

could you elaborate "flags"?

[sweet viper]

How do I use the option of reacting to text with flags to translate the text.

[long ferry]

Seems like you're asking about a bots features, we do not provide support for bots

reach out to their support using the support server button on the bot page

if they do not have one, we cannot help either

[random phoenix]

Anyone done ap chem before

[spark warren]

where is the delete bot button on the website am i blind

nvm got it

[little juniper]

how i can use vote credits i have $15

[steel needle]

can i ask for reports that are made on the bot page, when will it be reviewed?

and how can i provide more info for reported infos?

[zinc oracle]

Most reports are checked within 24-48 hours.

If the moderator handling your report thinks they need more information they will dm you.

[steel needle]

okie tks, cos i submitted around 10mins ago

[next kestrel]

Credits can be used with auctions
You can use resources @ https://support.top.gg/support/solutions/folders/73000308552 to understand how they work and can use #auctions-support if you have any questions regarding them!

[sturdy swan]

The bot distributing the roles has some issues, a moderator will give it to you

[shell inlet]

given

[lost wigeon]

I am unable to login please help me

[zinc tangle]

what was the npm module that checks if user is voted or not

[next kestrel]

use a different browser, chrome for example

[next kestrel]

https://www.npmjs.com/package/@top-gg/sdk please use #topgg-api for further questions

[zinc tangle]

k ty

[lost wigeon]

Still not working

[next kestrel]

try clearing your browser's cache from settings

[bleak flare]

is there a link to invite top.gg bot in my server?????

[next kestrel]

https://top.gg/servers/invite

[bleak flare]

thanx

[verbal robin]

Is the bot developer role automated or am I supposed to ask for it?

[sturdy swan]

[verbal robin]

Ah okay, thanks

[pallid heath]

you can't reply to reviews anymore?

[sturdy swan]

That is a bug that has been occurring for a long time, no ETA on when it's fixed

[pallid heath]

alright

[tardy oak]

I couldn't not find any bot with YouTube support and non premium feature of volume adjust

Can anyone tell me a music bot

[high igloo]

How i can get bot reviewer?

<@&817055174613794826>

[next kestrel]

You can refer to #announcements message

Also, please do not ping the support team role unless there’s something that requires immediate attention

[high igloo]

ok

im sorry

[wild owl]

guys does anyone knows any good discord bot hosting which is free or very cheap(under 5$) with which i caqn deploy code from github

[wild stone]

@wild owl

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[stoic socket]

You generally can't advertise here

And its probably completely the wrong place to find mods

[empty token]

bro what

[steady ridge]

^^

[low shore]

/help

[empty token]

Are the votes not working? Lol

[cerulean ember]

It takes time to show, check after 30m-1h

[empty token]

i see.

But it should say 12 hours remaining if the vote was processed. Would it take 30 minutes for that as well?

[broken raven]

The add server button on 3rd page just keeps on loading.

[verbal robin]

How do you get this on your bot page?

[long ferry]

-servercount

Welp I tried

https://docs.top.gg on how to post your servercount

[floral pagoda]

No, then your vote didn’t go through. Normally votes should be added instantly, at least this is the case for me

You can try to refresh the page and if you store the IDs of the users who voted, check the database

[empty token]

Hmm, yeah I can see because when I vote it says 0 votes. But it says Wait 12 hours

[empty token]

Nope, I don't store IDs.

[floral pagoda]

I can see 4 votes for your bot

[empty token]

Hm

[floral pagoda]

Your command is simply not working… After voting for your bot it still says I can vote

[empty token]

Hm, I'll ask in #development.

Maybe doing something silly

[floral pagoda]

[broken raven]

The add server button on 3rd page just keeps on loading.

I can't add my server because of that

[long ferry]

are you the user with the ownership trying to add the server?

[broken raven]

Yes

[long ferry]

and using an account that does so too?

[sturdy swan]

hey i need help

[broken raven]

Yes

[sturdy swan]

i need some help getting my server unlocked again

[long ferry]

Try a different browser then, logout and back in, then try again

[long ferry]

reach out to the moderator who is mentioned on the lock reason

[sturdy swan]

it was marco

idk

i opened ticket

[long ferry]

I am referring to the lock reason on your server page

the moderator is mentioned there

they're the only ones who can unlock your server

[sturdy swan]

when i try to vote

oh i see

it was aurel

how can i get it unlocked

ahhh @long ferry

can you unlock it again pls

im just a gaming communtiy

[long ferry]

Yup then feel free to dm me

[broken raven]

What is the prefix of @small lantern ?

[long ferry]

it does not have any commands

[next kestrel]

@cerulean ember

[empty token]

Can I reply to reviews on my bot?

Or not

[long ferry]

no due to site issues

no eta

[empty token]

ohhh ok

[cursive siren]

1018542642713346109

[long ferry]

@sturdy swan

thanks

[bright valve]

1016929409359425618

[lime shard]

Is here to ask for help with bots?

[versed cedar]

yeah, ask the bot creator

[long ferry]

@sturdy swan

[versed cedar]

damn you scared me

[long ferry]

thanks

[bright valve]

np!

[lime shard]

I have problems to use Scriptly

[versed cedar]

so contact that bot creator

[lime shard]

It's not here?

[long ferry]

wrong server, press support server on the bot page

if theres none, we cant help

[versed cedar]

^

[lime shard]

I do from the page that I downloaded the bot, and it brings me to here

[long ferry]

You're pressing the wrong button

[versed cedar]

since when can you download bots on top.gg

[long ferry]

this button

discord support server

if there is none, we cannot help

[long ferry]

Scroll down

then see the screenshot above

[lime shard]

Ok, thank you

[versed cedar]

your not welcome mahahahaha

[long ferry]

Change channels please thanks

[signal hollow]

1002659724031950939

[long ferry]

@sturdy swan

Thanks

[versed cedar]

so I have a question.

why do bots have to go though this check to get "verified" yet servers can just be added

[long ferry]

what "this check"

[dreamy abyss]

Bots are able to be a lot more malicious than a server

[versed cedar]

depends on the server tho

[long ferry]

they're being verified to be listed on top.gg

[versed cedar]

I know

[long ferry]

servers can still add the bot nonetheless

top.gg has no influence over trust or a decision on when a bot would be added to a server

listing

[versed cedar]

What im asking is why dont server get verifed to be listed

[signal hollow]

because adding a bot to a server can be very destructive, unlike a person joining a server

[long ferry]

servers do not require verification like bots do, there had been suggestions to do that on servers too but theres no need to

[versed cedar]

that or you should leave the option for a server to get verified, that way users can join a server and not gamble if its safe or not

[long ferry]

aswell as top.gg not moderating the content of the server, only the description, which would be unnecessary workload to the ones reviewing

[versed cedar]

ok that makes sense, thank you

[eager eagle]

Hi, this guys ad me on my dm by your server
ID : 1000338987371741224

[long ferry]

@sturdy swan

thanks

[sturdy swan]

I've got an error while auto sending server count and shards

[long ferry]

which is?

#topgg-api

[dreamy abyss]

Is it still happening or has it stopped?

[sturdy swan]

Just once, about 5 minutes ago

[dreamy abyss]

As mentioned by Aurel the correct channel for the API would be #topgg-api :)

But to answer your questions, it’s normal for API calls to fail once in a while. feel free to report issues if it happens over a longer period of time or repeatedly

[sturdy swan]

okay, sorry

and thanks

[dreamy abyss]

Np 🙏

[signal hollow]

1004075049852084287

[long ferry]

@sturdy swan

thanks

[cunning vale]

this server is getting a dm raid

[long ferry]

id

[dusty topaz]

997849431883915304

[cunning vale]

100330379030639824

[long ferry]

@sturdy swan

@clear haven

[long ferry]

invalid

[long ferry]

thanks

@sturdy swan

thanks

[cunning vale]

@high heron

[trim tulip]

got one tooo

[long ferry]

id and screenshot

@sturdy swan

[long ferry]

id?

oh nvm

thanks

nah nvm I still need the id

[trim tulip]

ok

[floral pagoda]

Also report them to Discord please (Red Button)

[trim tulip]

Sry for asking but how to see someones id sry again

[long ferry]

@spiral elk

nevermind thanks

[west crest]

curious how this ranking system works - my server (number 3 in the list) has 100+ votes while the others dont even have more than 10. How am I ranked 3rd?

[long ferry]

#954488568967995472 message

• Top servers on the homepage are now sorted in order of partnered status and member count first and then in order of votes, making the top servers on the homepage more relevant for end-users. More updates coming to the servers homepage soon!

[west crest]

So there is no point for votes anymore?

Got it, thanks.

[flint quest]

hello I was told to go to support to contact the support system trying to log in to my acc but its saying its being scheduled to be deleted which i might had accidentally pressed delete acc

[long ferry]

reverting a deletion request is not possible

[flint quest]

oh okay so i cant cancel it at all? was wondering if it could cause then im tryna vote but wont let me no more for this acc

[long ferry]

You will be able to use your account again after a week

[flint quest]

oh okay thank you

[sturdy swan]

How often may I send my server count to topgg?

[long ferry]

general suggestion is around once a day or so, there is no need to literally send it every 30 minutes

but per ratelimits, you can make post requests 60/minute

https://docs.top.gg/resources/ratelimits/#resource-specific-ratelimits

[junior nest]

Just received this message

His user ID is 1004620767805317150

[sturdy swan]

Same
ID: 1016182054599274527
@long ferry

[long ferry]

@sturdy swan

@sturdy swan

thanks

[sturdy swan]

kk

np

[junior nest]

Guys, make sure you’re also reporting these messages to Discord directly from the dm as well so they can investigate and get these accounts banned!

[sturdy swan]

Handy button right here
btw thanks for reminding me

[frigid sparrow]

999079503991164958 too if yall didn't get this one yet
@sturdy swan

[hushed ore]

1016185435787112509

[loud crow]

i got one too 996884418184609822 | Josh ヅ#0205

[long ferry]

@cinder haven

@sturdy swan

@sturdy swan

thanks all

@jagged cosmos

Reporting users that sent you direct-messages that violate our #rules-and-info

Please inform a Moderator (indicated by the role <@&304313580025544704>) by pinging them (ONLY ONE), along with providing the following things:

• a screenshot of the direct message
  You should clearly see what they sent
  Their name and mutual servers should be visible
  You do not need to provide multiple screenshots unless necessary
  Avoid making edits to the image such as censoring your own name if you may have responded to them. Cropping is fine if the screenshot includes your desktop for example. The important part is the direct-message between you and the user.
  Avoid taking screenshots while using client modifications such as betterdiscord. We do take evidence from these, but may decide not to. Screenshots of deleted messages (obtained by plugins for example) is something we do not consider proof at all.
  Here's an example: https://i.imgur.com/Xl5nlK4.png
• their discord user id (not discord tag!)
  How to obtain a users discord ID: https://support.discord.com/hc/en-us/articles/206346498-Where-can-I-find-my-User-Server-Message-ID-

Here's an example of a report that allows us to directly act on: https://i.imgur.com/iaUM5Se.png

Thanks for making moderation for us easier!

[signal hollow]

1008297534902501477 @long ferry

[long ferry]

@sour heron

thanks

[tulip mirage]

Same spam, different user. I reported it

ID: 1005931059755614288

[sturdy swan]

Same spam different user
ID: 1007441474545254410

[long ferry]

@sturdy swan

@sturdy swan

thanks

[tulip mirage]

that's the one

[signal hollow]

1013333311801790516

[long ferry]

@red cloud

thanks

[long ferry]

id please

[exotic carbon]

1016353409797992518

[long ferry]

@sturdy swan

thanks

[exotic carbon]

im lagging so

this accounts are deffinitely alt acc

[long ferry]

these are bots

[exotic carbon]

ye

[snow galleon]

https://top.gg/bot/853583833747161091

Bot is redirecting

[shell inlet]

redirecting to?

[snow galleon]

To website after to bot

[long ferry]

we allow bots to provide their own website invite link

that is fine, thats the intended feature

they do link to a different bot

that is not fine, will reset

[snow galleon]

But see the bot id not same

[long ferry]

thanks for your report!

[snow galleon]

Np

@long ferry this is 2nd time

[tulip mirage]

Another one

Id: 999998181301551124

[long ferry]

@sturdy swan

Thanks

[hushed ore]

1006182716292739143

[long ferry]

@sturdy swan

Thanks!

[sick vault]

1015013267317477418
another trading card user rofl

[long ferry]

@echo surge

thanks

[sick vault]

uhhm just wondering but did beemo not tag this as a raid?

[long ferry]

nope

pretty unreliable when it goes about the dm based ones

often does trigger but mostly doesnt

[long ferry]

id please

[sick vault]

rofl guess ill lurk here to grab IDs for a bit haha

[long ferry]

sure sure

[subtle totem]

kaylaav1234#0793

[obtuse bluff]

1028526789343064125

[long ferry]

not the tag, id https://support.discord.com/hc/en-us/articles/206346498-Where-can-I-find-my-User-Server-Message-ID-

@kindred skiff

[long ferry]

seems to be the channel id and not the user id

https://support.discord.com/hc/en-us/articles/206346498-Where-can-I-find-my-User-Server-Message-ID-

@thorn yacht

thanks

@sturdy swan

thanks

[warm marten]

Hii

Can i give user a auto role when they vote for the server.

[long ferry]

https://support.top.gg/support/solutions/articles/73000502499-setting-up-server-role-rewards-for-voting

[warm marten]

It is possible right

[long ferry]

Yes

called role rewards

[warm marten]

Okay thank you

[bright valve]

998655558951391313

[shell inlet]

thanks

@molten fable

[past dust]

You guys should make it so when applying to add a bot it doesn’t refresh and delete everything:)

[sturdy swan]

999467993912328333

[cobalt sleet]

-b 999467993912328333 scam DMs

[wild stone]

juni#1146 was successfully banned.

[cobalt sleet]

Thanks!

[teal quest]

Dm @cobalt sleet

[sturdy swan]

1013619448332169277

[cobalt sleet]

@sturdy swan

[verbal robin]

What part of this relates to adding a server count to the site? I don't get it

[next kestrel]

posting your server count is something which you need to do via an API post request to top.gg. The documentation which aurel linked should cover everything you need to know

[sage night]

My bot's profile picture doesn't appear on the page. I tried refresh data already but that doesn't change anything

[dreamy abyss]

You would also need to edit the bot and then save it :)

[sturdy swan]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal (https://discord.com/developers/applications) and not the application's icon / name.

[sage night]

ah thank you

[verbal robin]

So I have to do it.. every time to update it?

[sturdy swan]

correct

[verbal robin]

Oh

Then idk anymore, I thought it'd just be a feature I can add onto there somehow-

Or maybe a way to have it done automatically

[cobalt sleet]

You can automate it yeah

You need to write a script for that

[verbal robin]

Can it automate with host? or will it only work every time the host restarts probably?

[cobalt sleet]

You just code a script that runs a cron job every hour or so to post the new server count to the API. If you need help with that then I'd suggest looking into running cron jobs and API POST requests in the language of your choice and if you get stuck, the friendly people over in #development might be able to help!

[verbal robin]

Uhm, alright then

Oh

[cobalt sleet]

We also have packages pinned in #topgg-api that can do it for you

[verbal robin]

I think last time I viewed this, I thought it was something else

Now I realize what it really is

[cobalt sleet]

Yep

[verbal robin]

Alrighty then

or wait-

Why is this making a new bot client?

Or am I looking at this wrong

probably am

[cobalt sleet]

It doesn't. It uses your Top.gg token in association with your Discord client ID to send the request to the API.

If you need help with the package you can ask in #topgg-api

[verbal robin]

Alright

[winter walrus]

@cyan flint

[cyan flint]

womp

[verbal robin]

I don't think I can use this, I use nextcord and this is made for discord.py..

And it installs discord.py automatically, which would cause my bot to break.

[desert blaze]

any way to fix the issue with logo's vanishing when we change a bot icon on discord?

had it happen to two bots on my account thus far

[shell inlet]

-refreshdata

[desert blaze]

ah thanks

[shell inlet]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[desert blaze]

yee i got it now just forgot how i did it on the old version of the site

thanks for the help

[wary matrix]

How can I report a bot that created an invite to get access to my server ? I'm going to report it to discord too, but it need to be removed from top.gg

[zinc oracle]

use the report button on the site

[wary matrix]

Thanks

[potent swift]

Hello I just now voted for karuta But I didnt recieve tickets yet
Website is showing already voted but Karuta reminders showing Vote is of cooldown what to do ?

[zinc oracle]

You would need to get in contact with Karuta support.
Karuta provides that, not us.

[sturdy swan]

should the bot for the hackathon be halloween-themed?

[cobalt sleet]

Yes

[sturdy swan]

alright thank you

[potent ruin]

How do you enter the hackaton?

oh nvm I thought I had scrolled all the way down but guess not

[narrow grotto]

hello, for a long time I have this error when putting my bot on the top.gg page

after putting the application id

[cobalt sleet]

Clear your cache and try again or use a different browser

[narrow grotto]

Ok

Now it tells me that there was an error logging in with my account

[long ferry]

use a different browser than brave/operagx

[sturdy swan]

can you submit multiple bots to the hackathon?

[cobalt sleet]

Yes as long as they all follow the rules, are significantly different, and are halloween themed

[sinful monolith]

How would I get a bot transferred to me? I am on the team with the bot that I took over as the old devs couldn't maintain it so I am the new owner.

[sturdy swan]

my server isnt showing up after i recently put it on top.gg how do i fix this? its called thy infernal flame

[versed cedar]

when is "recently"

[sturdy swan]

like a few hours ago or so

do you have to be main owner or can a admin add the server

[versed cedar]

owner I belive

[sturdy swan]

ah ok

that explains it

[versed cedar]

I could be wrong tho

[sturdy swan]

What are subscriptions for? It shows no more info then take my money 😛

[versed cedar]

Go home, click on premium

That's what it is

[sturdy swan]

oh thats what I use adblocker for 😂 thanks

Oh btw, to the staff team. I believe my bot developer role is missing.

[versed cedar]

Did your bot get accepted

[versed cedar]

Same. Why should I pay to remove something :/ I've only seen them on votes

[sinful monolith]

hmm anyone know?

[sturdy swan]

Yup 😄

[versed cedar]

What's the bot

[sturdy swan]

https://top.gg/bot/1020584444995850300

[versed cedar]

ah

howd you get the embed btw?

[zinc oracle]

Iframes probably.

[unborn adder]

hi. I added my server to the site but it's not showing in the search results. anyone has an answer/solution?

[long ferry]

It may take 1-3 days up to a week for your server to show up in search

[unborn adder]

wow i see thanks.

i just added it to other sites as well and i didnt have this problem

[long ferry]

Different sites might handle listing differently, aswell as have a different amount of servers to manage, thanks for understanding

[unborn adder]

no thats no issue at all. thanks for replying.

btw i couldnt submit a ticked on this. the captcha shows in a small box, i managed to complete it but it still said the captcha was invalid. (tried it twice).

[long ferry]

?

[pulsar schooner]

P

P

[long ferry]

do you.. need anything?

[jade igloo]

is there a way to show server count for my bot on top.gg? Currently it shows 0 for server count and I didn't find there's an option for "showing server count" (sth like that).

[sturdy swan]

Need to use the API, see pins in #topgg-api

Or just read up https://docs.top.gg/api/bot/#post-stats

[forest mauve]

I tried running a rumble bot on my server and it's showing this?
I've given it permission for reaction too.

[jade igloo]

gotcha. Thank you so much!

[sturdy swan]

Not related to Top.gg

Ask in the support server of the bot

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[forest mauve]

Okay

[gilded tartan]

Do y'all know how to change discord server region?

[sturdy swan]

Not related to Top.gg

You can ask in #general but not here

[gilded tartan]

Got it!

[unkempt steppe]

any mods online?

[sturdy swan]

For what?

[unkempt steppe]

i have a question

[sturdy swan]

Ask it

[unkempt steppe]

ok 🙂

so

i submitted my bot in top.gg before approximately 4 days

and @long ferry declined

[sturdy swan]

Your bot has been declined.
See #mod-logs message

DM @long ferry directly for more of information

[unkempt steppe]

yes

but my question is

i already dm ed him or her

i think there was a mistake on the review

[sturdy swan]

In that case wait up to 48 hours+ for him to respond

[unkempt steppe]

ok thanks

[sturdy swan]

Also, make sure you asked a question, and not just 'Hi'

[unkempt steppe]

😄

[sturdy swan]

Awesome, just need to wait c:

[unkempt steppe]

thanks for your time

[sturdy swan]

No problem and thanks to you

[unkempt steppe]

have a nice day

[sturdy swan]

You too

[hybrid jackal]

Hello. This question might have been asked before, but can someone help with this message?

[next kestrel]

You will have to contact the developers of the bot for further info, we do not provide support for the bots that are listed on top.gg

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[hybrid jackal]

Perfect, thank you!

[sinful monolith]

How would I get a bot transferred to me? I am on the team with the bot that I took over as the old devs couldn't maintain it so I am the new owner.

[cobalt sleet]

Please DM any online mod and provide you bot page URL to transfer ownership

[astral trout]

On your first 101 votes, you will obtain $15 in credit. Every 1000 votes thereafter, you will obtain $1 in credit. Please note that votes are reset at the start of every month. Vote Credit can be spent in auctions to boost and advertise your bots, servers or products more efficiently. Vote Credit expires in 30 days from the day you claim. These credits below will be available for you to claim at the start of the next month. For more information on Vote Credits, please check our article here.

$15.00

how i get this??

i have 102

votes

[cobalt sleet]

At the end of the month. Read the end of what you copied and pasted here.

[astral trout]

k also its written it would expire

[cobalt sleet]

Yep

[astral trout]

then how i claim

in 1min?

or in 30sec?

[cobalt sleet]

At the end of the month you can claim the credits. Once you claim them they'll expire 30 days later.

[astral trout]

oooo

[cobalt sleet]

You have 31 days to claim them and they'll expire 30 days after being claimed

[astral trout]

and also why analatics are going i had 500+ now 416

day by day less

[cobalt sleet]

Analytics aren't reliable. The stats have been inaccurate for a while. I'd recommend tracking conversions in another way such as using the redirect_url parameter in your bot's invite link and tracking it on that page instead

[astral trout]

ok that would be better thanks

also votes i have 102 and showing 66

[long ferry]

same thing above

[astral trout]

yup thanks

[opaque kiln]

I submitted my bot on top.gg

How do I know whether he refused or accepted?

ID
1026267033727418478

[next kestrel]

-notified

nvm, If your bot is approved:
You'll get a DM from @wild stone , a ping in logs and you'll be assigned the Bot Developer role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs

[opaque kiln]

Ok

Thx

[floral pagoda]

*If it is online!

[spring kraken]

Can I get approval if we add our bot to botlist servers?

@floral pagoda

[floral pagoda]

What do you mean? Servers do not get checked, only bots

[spring kraken]

not like that

now we want our bot to be approved by discord, can we do it thanks to botlist servers?

[floral pagoda]

Depends on your growth, we are not Discord though

[spring kraken]

I wanted to ask you because you have a badge

[sturdy swan]

We are not Discord, you won't get your bot verified by Discord if you post it and get it approved on our website, and you cannot get the badge.

[unique cosmos]

i dont seem to be able to log into the site

[noble talon]

Clear your cache , try another browser , aavoid using extensions if using any

[sturdy swan]

Yep an I Frame

Top.gg bot descriptions support html tags?

and css I've heard?

[cobalt sleet]

Yep

[coarse frigate]

trying to add a discord server

and my page looks like this

no buttons or anything? - am i being stupid?

[floral pagoda]

“Refresh Servers” - Also make sure you’re the owner/admin of those servers

[coarse frigate]

Yea I've clicked it. I'm the owner of at least 4 servers I am in

[floral pagoda]

What browser are you using?

[coarse frigate]

Chrome

does chrome suck?

[floral pagoda]

Try it with an Incognito tab

Chrome should work fine, may be a cache problem

[coarse frigate]

I will try that thanks

I have one more question

[floral pagoda]

Let me know if that works then!

Sure, go ahead

[coarse frigate]

can i only place bids on certain days? I thought i may have read something like that on the top.gg website somehwere

greyed out for me - i can only add something in max budget. Cant edit CPM or click to bid. Both greyed out

[coarse frigate]

this works

[floral pagoda]

You can bid again in approximately one day as the last auctions ended a few hours ago

[coarse frigate]

I see - thanks

[floral pagoda]

And we are still in the 24 hours payment range (~21 hours left)

Glad we could resolve this!

[coarse frigate]

whats this?

[floral pagoda]

You now have 24 hours to pay for the auction spot(s) you won

[coarse frigate]

ahhh

[glass ice]

what should i do if on my server the owners are abusing the power they have to force me to rest

[sturdy swan]

Hiii

A query my server is blocked in top.gg I already sent the problem in the support and they answered me and said that here I can ask a moderator to unlock it for me as long as I have edited my problem

There is a solution? so that my server is unlocked and everyone can vote and support my server?

[gloomy shell]

On your page it should say who locked it, contact them in Dms here in this server

hit refresh data, then edit your bot and hit save without changing anything. itll refresh, no need to reapply

[sturdy swan]

not on this server

[gloomy shell]

@cyan palm

thats the one you want to talk to

[faint ember]

Someone is trying to scam me

can i make a ticet

[gloomy shell]

can i have their user ID

[faint ember]

sure

1018697742794625044

[gloomy shell]

@sturdy swan

banned

thank you

[faint ember]

Soft Rain Droplets#1714

[outer tundra]

oh I got the same scam as that but a different user

their user id is 1018831160685629450

[gloomy shell]

@sturdy swan

banned, ty for reporting

[sturdy swan]

Wtf

Those were also on my server

[versed cedar]

so ban them?

[sturdy swan]

999301273734107196

^another scammer with the card crap

[gloomy shell]

can i have a screenshot please

[sturdy swan]

[gloomy shell]

@sturdy swan

banned, ty for reporting

[buoyant crown]

Please fix the site is very slow and the page is not responding

[sturdy swan]

use another browser than brave or operagx & make sure you don't have extensions potentially blocking things

[remote aurora]

Can Vote Credits be converted to cash and withdrawn?

[floral pagoda]

No

[loud crow]

@sturdy swan | Lyra#1374 | 1005289875723010109

Another scammer!

(sorry wrong screenshot!)

[versed cedar]

Kill them

It's spooky month after all

[umbral spruce]

For the Halloween competition, is it ok to submit a bot now if it is offline?

[sturdy swan]

Moderators will need the user id

[cobalt sleet]

Don't submit until your bot is finished and online

[agile saddle]

i have a question how do we delete bots?

[sturdy swan]

There's a "Delete" button on the bot's page

[agile saddle]

oh thanks

[sacred helm]

Hello, could someone please tell me why my bot profile picture is deleted every time on top.gg site?

[sturdy swan]

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal (https://discord.com/developers/applications) and not the application's icon / name.

[humble raptor]

Hi

The bot has to be hosted for the hackathon Or just the source code?

[long ferry]

both

though probably doesnt have to be hosted after the hackathon

[humble raptor]

Ah okay thank you

[west shore]

I've tried readding my server to top.gg, but the icon isn't coming up for some reason.

[dreamy abyss]

Hey, is the top.gg bot on your server? https://top.gg/servers/invite

[west shore]

Yes

[dreamy abyss]

Try kicking it then reviniting it

[west shore]

I've just readded it and tried to add my server to top.gg again, but it seems to be displaying an older version of the page too

[dreamy abyss]

Is it a long time ago? It may take a few hours to update

[west shore]

It's been on top.gg for a while, but I only just readded it twice to the site, and reinvited the bot.

[dreamy abyss]

Could you give it 4 hours now. (its about average of what I have seen) and if it still hasnt updated reach back out here?

[west shore]

On the edit section it's displaying some roles that haven't existed for a long time

[long ferry]

make an edit and save

[west shore]

Just did. The page seems to have updated now, but of course it's only after I go to support here

[long ferry]

its mainly due to the fact how top.gg caches information, it re-fetches it on a edit and save

the roles may be caused by Top.gg not having manage roles, aswell as that editing mentioned above

[west shore]

Thank you anyway

[humble raptor]

Hey its me again - Just a couple of questions
I don't see the theme being mentioned anywhere so any theme is fine?
And can I use the discord.js handler I made and hosted on npm directly? Or should I code another one?

[long ferry]

the theme is supposed to be halloween

[...]Halloween-themed hackathon!

[humble raptor]

Sorry i didn't read properly thanks for your help

And about the package?

[long ferry]

probably doesnt matter

as long as it can still be selfhosted and doesnt have closed source aspects

[sturdy swan]

Hello, is there any way to fasttrack the application process?

[long ferry]

there is not

[teal copper]

hello , i want help for the website
top.gg/servers/new

[worldly pond]

I had questions regarding the Hackathon

[long ferry]

Sure, feel free to ask

[teal copper]

What's the error

[long ferry]

try a different browser

[fleet pasture]

why the bot image not showing

[gentle portal]

A useless review again. By someone who is writing a negative review for using TopGG's advertising platform...

Awaiting resolution from the person but they are unable to modify.

[pliant mauve]

-refreshdata

[wild stone]

@fleet pasture

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[fleet pasture]

refreshdata dosn't work

[zinc oracle]

It can take up to an hour for newly refreshed data to show

[fleet pasture]

ty

[long ferry]

not a review that goes against our guidelines, if they wish to delete it, they can reach out to a moderator

[gentle portal]

I feel the guidelines need some reviewing. I see a lot of reviews that are so negative with no clear actual review of the "thing" it's a shame they can't be flagged.

[long ferry]

If they're unrelated to the product or anything associated to the product (such as the support server), they would be removable

refer to our review guidelines @ https://support.top.gg

[cobalt sleet]

I have removed this

[gentle portal]

Thank you.

[cobalt sleet]

Thanks

Banned

[versed cedar]

people like this are just dumb.

[sly dock]

Hey there – the text for my bot's server count etc is blacked out and you can't see it, how would I go about fixing this?

What the text actually is

nvm I fixed it

[lethal bolt]

👍

[long mulch]

Good night, I wanted to know why I can't add top.gg to the server where I'm admin, I wanted to add the function to receive position after voting on the server

[versed cedar]

I think you have to be server OWNER to add servers

[past dust]

Where do you apply to become a volunteer reviewer?

I checked channels, may have over looked.

[sturdy swan]

#announcements pinned messages

[sterile violet]

Hey, it looks like logging in on the website is facing issues

I'm unable to vote for a bot on a session which I was already logged in on as well - it claims I am not logged in

<@&817055174613794826> ^^

[long ferry]

could you try a different browser

[sterile violet]

yeah I have tried in a new session/browser - I can't even see a log in option

Is it working for you?

[long ferry]

make sure you're not using extensions that may interfere with it, such as adblockers that may accidentally block essential scripts

though that shouldnt cause an issue

[sterile violet]

tried in chrome incognito so there shouldn't be any extension interference

[long ferry]

We often had users experience it due to being ratelimited or having certain aspects blocked by an extension

are you familiar with inspect element by any chance?

[sterile violet]

yeah

[sterile violet]

ah ok, sorry for pinging you all then

[long ferry]

check the network tab on inspect element and see if theres any requests failing

[sterile violet]

yeah looks like that was the issue

seems to be fine when on another network

ty

[long ferry]

does it perhaps say 429 as a status code then

then you're ratelimited for some reason

[sterile violet]

yeah uh I may have been refreshing the vote page waiting for the cooldown

[long ferry]

that could be the cause yeah

if cloudflare banned, 2-3 hours, max 24 hours

[sterile violet]

okay, ty again

[swift anchor]

Hi! there used to be an option to respond to a user's review on the bot's page. why is it gone?

[brittle orbit]

Its a known issue

[swift anchor]

will it be solved? there's been a few months since it's the case

[long ferry]

there is no eta

[pale linden]

!p hindi song

[lyric rivet]

What are the two biggest support chat discords for general bot usage questions?

[long ferry]

unrelated to #support , ask in #general

[lyric rivet]

will do, apologies!
feel free to delete these msgs

[lapis root]

I reported a bot for not working (main functionally completely broken) like a month ago, how can i see the status of my report?

[long ferry]

We do not moderate bots that are not functional, feel free to reach out to the support server of the bot to inform them about it

we do initially during approval, but not past that

[lapis root]

ah, i contacted the devs and they said they wouldn't fix it and the bot is basically discontinued now since they can't verify or get the message content intent (75+ servers)

[long ferry]

As long as the application is not deleted, we dont moderate that

[lapis root]

alright 👍

[robust sparrow]

where can i make a ticket to report a bot

[long ferry]

https://support.top.gg/support/solutions/articles/73000537674-how-to-report-a-bot-server

[empty token]

hi

[floral pagoda]

This is not for chatting. How can we help?

[smoky mantle]

Am I allowed to appeal my bot denial

[long ferry]

if you feel like the decline is incorrect, yes. If it was correct, then you likely cant

[cloud trench]

The eftron bot in my server isn’t playing audio. How do I fix it?

[ivory scarab]

how long does it take for the bots pfp to update after I change it on discord developer portal?

[long ferry]

Reach out to the bots support server, we do not provide support for bots

there should be a button called support server

[long ferry]

use refresh data, then edit->save

[cloud trench]

Thanks

[long ferry]

that should update your avatar

[ivory scarab]

still didn't work

[long ferry]

also make sure you've changed the bot avatar and not the application icon

[ivory scarab]

both have been changed for several days at this point

[long ferry]

worked on my end on the first try, should show up the correct one now

[ivory scarab]

still showing old

at least on my end

I even logged out and logged back in

ok, finally changed, thank you

[junior pebble]

I demand a BoOoOoOoOoOot Developer role. 😂

[wild owl]

guys if my bot is not actually halloween themed but its very good. Will that work?

@cyan flint

[cyan flint]

well the hackathon is halloween themed.. so no

[coarse vault]

Id like to report のなめ#2707 they created a self bot to join my server and assuming DM ad

https://adamh.tech/2022/10/osP372Qxz9.png

https://adamh.tech/2022/10/Discord_9UZK51GwEe.png

ghost pinged?

[sturdy swan]

We are not Discord, if they are self botting report to Discord

https://dis.gd/report

[coarse vault]

no that I understand but they are from this discord server

just warning in general

[sturdy swan]

That case mods will need proof of DM ads to take any action

[coarse vault]

ight

its all good

[slender scarab]

Hi, im new here. Im not sure if im in the right channel but i need help with Error Code 1020

[sturdy swan]

Error Code 1020 can happen anywhere on the internet. Where have you seen this error?

[sturdy swan]

And if you get that error with cloudflare, then you're facing this issue not only on Top.gg as it's a firewall error status

So try again later

[rancid linden]

I want to delete my previous announcements for the bot? I can't find any buttons for it... Can someone help me?

[rancid linden]

I saw you here and thought "Am I in Autocode server?"

[slender scarab]

I think its from cloudware. I attach the pic here

[sturdy swan]

Yeah that's from cloudflare

So other sites are most likely blocked, consider waiting and trying later

[toxic estuary]

<@&817055174613794826> Hey there, May I know if top.gg is open for partner (not discord servers) with projects and other companies

[elder cedar]

هيلو هل يوجد عربي هنا؟

[toxic estuary]

this is not a channel for chatting btw

[elder cedar]

Ok sorry but i need help becose i dont say en

[cobalt sleet]

Hi. We do offer advertising partnerships for clients with larger marketing budgets. You can contact [e-mail] if that's what you're looking for?

[toxic estuary]

alr we are trying to partner a website with top.gg

[cobalt sleet]

You might be more suited to our auctions advertising then? https://top.gg/advertise

[elder cedar]

When I complete the submission and submit and press it, it takes me back to the first page and writes the submission again, but when I reach this stage, the red button does not appear to me

Can you help me?

<@&817055174613794826>

[floral pagoda]

Which browser are you using?

[elder cedar]

Chrome

[floral pagoda]

Try to use an Incognito tab, may be a cache problem

[elder cedar]

Oh

Ok

@floral pagoda I had the same problem and changed my browser to safari

I will try on another phone

[floral pagoda]

[slender scarab]

I see, i’ll wait and update you back if no changes. Thank you for your kind response ^^

[elder cedar]

It didn't work, could you come and do it for me?

[sturdy swan]

We cannot submit for you

[elder cedar]

But i need help

[sturdy swan]

I'd try again later as you might have been rate limited for trying too many times

[elder cedar]

It's on the first try

[sturdy swan]

Not when you tried the solutions you have been proposed above

[sturdy swan]

It could be your description for the bot that causes that

[elder cedar]

Nope

[elder cedar]

There are no solutions

[versed cedar]

if thats the case your out of luck

like Krypton said, you could be rate limited

[sturdy swan]

You already got told above to try on other browsers, clear cache and other device if needed. Now wait to make sure you're not rate limited and try these again later.

[elder cedar]

I tried another one and tried to use another browser

Ok np i’m wait

[edgy violet]

Hello! Im trying to setup the webhook but the request body seems to always be undefined

[next kestrel]

Please move over to #topgg-api for api related queries

[swift anchor]

Hi, is there any way to counter review attackers? I mean organised bands acting on command that downgrade a product

[icy nymph]

Hello can any higher staff dm me

[next kestrel]

You can feel free to dm an online moderator and they’ll assist you from there

[next kestrel]

You can feel free to state your queries here related to top.gg

[icy nymph]

Ok

It's a sponsorship related

[brittle lark]

its loadindg since on 2 hrs

[supple mica]

You'll need to reload the page, or relog and try again !

[brittle lark]

i did it trice

[supple mica]

Have you filled out all the fields correctly?

Tags included?

[ivory scarab]

Lol

[sturdy swan]

hello how do i have my server

like that

for it to be on the top

[next kestrel]

By using auctions! You can understand more about them here

https://support.top.gg/support/solutions/articles/73000508264-how-do-i-use-auctions-

[dusky urchin]

Hello, just wondering a bot on top.gg that is a copy of an open sourced project, can it be on top.gg?

[next kestrel]

Yep, Unmodified clones are not allowed. But, they must have at least one feature (eg giveaway, automod) which isn’t part of the original source in order to be approved

[dusky urchin]

Well where may I report such bot?

and also is there a way to add this github source code to some sort of blacklist to not be added on top.gg, or something like that?

Well its under an Apache liscense and so you can modify the source code and make money off of it, but claiming to be the owner would let us DMCA the product

[next kestrel]

on the site, there is a report button after clicking on the 3 dots

[next kestrel]

you can dm me the link to the source as this would greatly help us from preventing other copies of your bot on the site

[dusky urchin]

Great thank you very much, I'll dm you right away

Sadly thats how ti is, unless the person takes action they wouldn't care

[sturdy swan]

how to make notify upvote bot discord(in my sv discord) in top.gg

#topgg-api

[sturdy swan]

Not related to Top.gg, you can ask in #development

[errant brook]

Thank you

[sturdy swan]

Been a week

Zeon not

Reviewed

Takes up to 2 weeks

And it's been 3 days

Not a week

It been a week as I applied

You submitted the 10th of October

One more time before

We are the 13th now

@sturdy swan applied one time before but the bot was off for maintenance

That doesn't matter

Waiting time is up to 2 weeks as soon as you submit again

They could have DM me

I could make it online

That time

No, as it's not the only bot that is offline

So we won't DM every bot owner that has their bot offline to bring it online

It's your job to keep it online, you even checked the checkbox when submitting the bot

[zinc oracle]

We have a checkmark before submission which says "I understand my bot must remain online"

You must check it before submitting

[sturdy swan]

@sturdy swan brother, I applied zeon one more time before it got approved, too but I don't have access to it anymore and I'm applying this 3rd time

There are guidelines, follow them. Having a bot, or even the same bot, approved before doesn't mean it will get approved this time.

https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

It got approved

Sometime ago

Having a bot, or even the same bot, approved before doesn't mean it will get approved this time.

But I didn't had account access

Now follow the guidelines, you can read them. And wait the waiting time that may be up to 2 weeks. Nothing more you can do, and nothing more we can do.

@sturdy swan many other bot list do it in like 3, 4 days

But we are not other bot lists.

@sturdy swan just say that team being inactive

?????????

In checking my boy

We are volunteers, we have a life other than reviewing bots. We are either full time students or full time employees somewhere else than Top.gg

Yes, Top.gg surprisingly doesn't represent our life

Maybe you also skipped the part where we may have much more bots submitted than other bot lists

We are also students and employees somewhere

So kindly wait up to 2 weeks, thanks.

Top.gg should start some service called reviewing bot in a day

By charging money

Feedbacks are open at https://feedback.top.gg

And I can already tell you this will most likely never happen

As you don't work, just got roles of bot reviewers and enjoying your lives

And writing in about me

Working in top.gg

?

[sturdy swan]

Are you implying we don't review bots?

If so you're free to DM a community manager such as @gloomy shell to criticize our multiple hours we spend on reviewing bots.

[sturdy swan]

Every time I applied it takes more than 5 days

Then feel free to DM a community manager to criticize our countless hours spent on reviewing bots.

They just support you co you work with them

No need to further discuss that here as it's not related to Top.gg support.

Waiting time will, and will stay, up to 2 weeks max

They just support you coz you work with them

No need to duplicate your message.

If you don't want to DM them, that's up to you.

Just another lazy service called top.gg

[cerulean ember]

You need to wait at least a week, there are other bots too just like yours, be patient.

[sturdy swan]

@cerulean ember my bot was verified before

By top.gg reviewer

[cerulean ember]

We re-verify them before listing again, i understand what you are trying to say, but that's how we work.

If it's verified once it will be verified again there is no need to worry, just be patient.

[sturdy swan]

@cerulean ember my first bot which was listed on top.gg and I had to delete because I lost my acc

As I said countless times, that will not change anything.

[sturdy swan]

As well as this

My bot is verified by discord but everyone are not inviting it coz not listed on top.gg

In that case, wait the time needed.

What to say, I think I have to Cry in the corner of my room for a night

There's nothing to say, simply wait the time needed. You're repeating yourself.
If you have problems about our work, DM our higher ups which are community managers

Just having problem with my life

[sturdy swan]

Sorry for just saying bad things, I just have anger issues

@cerulean ember Hello, I have some concerns..

[cerulean ember]

Yes?

[sturdy swan]

I recently got disabled and I would like to remove my first bot from top.gg

@sturdy swan | https://top.gg/bot/997419848596471839

🤷

[sturdy swan]

Hm?

[cerulean ember]

So you don't have access to your previous account and you want me to delete bot which was submitted by that account?
In that case you need to prove ownership of bot, can you dm for further process?

[sturdy swan]

Yes.

[cerulean ember]

Cool

[sturdy swan]

Not really

[long ferry]

SuniL was referring to you dming him if you're able to prove the ownership of your bot

[sturdy swan]

Already proved it

[main ravine]

sorry to sound a baby but i submitted my bot yesterday, and every bot got the results except mine lol...

[next kestrel]

-upto

[wild stone]

@main ravine

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[long ferry]

@void oak no ads please

thanks

[void oak]

Where can I post my sever in this discord

Do you know where

It’s okay if there isn’t

[long ferry]

not here, you can add your server on https://top.gg/servers though

[elder cedar]

Hi

[long ferry]

Hello, need anything?

[elder cedar]

My friends, I want the role of bot developer because I have a bot and it is in 42 servers