support

[onyx merlin]

it was added 4 days ago

[earnest umbra]

My bot will not be active for a while because there is a problem with my vds server, will my bot be removed from top.gg during this time?

[brittle orbit]

Add your downtime to your bots about me then we will wait

[brittle orbit]

I'll remind the bot reviewer to continue to test it.

[toxic topaz]

how can we delete duplicate documents from schema

[gloomy shell]

#development for that please :)

[thick wren]

when are you guys planning to fix this bug? please don't say me "no ETA". your site is a bot list and it can't even sort bots right, please remind your dev team of this bug again. It's been almost more than 1 year. fix this bug

even my little brother can sort numbers better

[gloomy shell]

This issue should be fixed - could I ask what page youre looking at in this screenshot?

[thick wren]

sure. https://top.gg/ > Show more > find here (page 4)

[gloomy shell]

Gotcha, thank you. I will pass this along to our engineers to look at because it shouldnt be happening any more.

[thick wren]

ok, thanks!

[gloomy shell]

Thank you for bringing it to our attention!

[grand veldt]

hallo, could i have some help where i can report a bot for copying and false information and forcing people to upvote and write fake forced reviews 🙂

[long ferry]

feel free to dm me

[grand veldt]

ok shall do 🙂 ty

[plain aspen]

Hi can I help me

[next kestrel]

hey there, what do you need help with?

[plain aspen]

@next kestrel

[next kestrel]

i see that, auctions access will take some time as the moderators manually review it, however you will be notified soon once you have access

[plain aspen]

Ok thank you.

Crypto bots are allowed, right?

[long ferry]

On our site yes, auctions depends on what the employee decides on if it is deemed okay or not

[onyx merlin]

yeh

[long ferry]

Need anything?

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[lost tide]

Alguém poderia me dizer pra que server o bot top.gg

[shell inlet]

O bot Top.gg apenas garante que as informações sobre seu servidor estejam atualizadas em nosso site

[lost tide]

E sobre bot?

[sturdy swan]

Is there a check for Russian bots?

[shell inlet]

o que eu te falei é sobre o bot

[shell inlet]

nope, all bots are treated as same

[hybrid wing]

how i can cancel my pending bots

[long ferry]

by deleting it

[hybrid wing]

where

no button contain a delete option

[long ferry]

on your bot page

if you're on mobile, under the info tab

[hybrid wing]

im in pc

[long ferry]

then on your bot page

[hybrid wing]

yes i find it thanks

[limpid knoll]

Hi, I have a question and suggestion.
When you explore servers on a certain catogory (for example "Valorant")
What does it mean when a server is sorted by "top" order?

My suggestion, is you should sort the list by vote order again (as default). As members/ people think its not worth voting for servers, if it doesnt do anything.

[long ferry]

https://feedback.top.gg

there had likely been a suggestion for this already

[limpid knoll]

Ok I will check the feedback and suggestions. But how does "top" sort work? like what makes a server top?

[long ferry]

#954488568967995472 message

[limpid knoll]

thank you for confirming.

Also yeah there was already a suggestion for what I mentioned. So yeah I agreed to it. (cause my server is taking a hit on growth)

[split grove]

Hello, months ago I left a review on a bot (Karuta) yet it appeared on a different bot (Sofi) for some reason, and I can't find where to edit the review since it's not fair for Sofi to get a poor review because of something another bot did. Could anyone please help?

[shell inlet]

currently you cannot edit reviews. It's disabled

if you send me a screenshot i can delete that review for you

or if you're unable to find just provide the bot's id

[split grove]

thank you, I found it and I'll send it right now

[shell inlet]

np

[dusky eagle]

at what point do i get to see the largest servers that are using my bot? my bot is in almost 6k servers but i can't see any of this info yet

[wild owl]

guys my bot has advacned economy tag and has over 40 votes still its not in the list? whereas bots with less votes than it are there?https://top.gg/tag/advanced-economy?page=2

my bot name Gentleguy

[long ferry]

shows up for me

on the first page

[plush moat]

are server list rankings not based on vote count anymore?

[gloomy shell]

Servers are sorted by verified status and member count first.

[glacial quartz]

Hello, i was wondering if there is any documentation to use Aiode ?

I'm a bit lost with the use

[long ferry]

aiode does not sound like something top.gg related?

is that a discord bot?

[glacial quartz]

It is !

I got there by cliking on the link

[long ferry]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[wild owl]

Can u send ss please? Bc I tried 3 devices and still it does not show up

[ripe dew]

hey guys

how are we still not able to comment on our bots reviews?

At this point i have to thin we are doing something wrong here

[gloomy shell]

It is still disabled due to internal bugs. We are hoping to get it fixed as soon as we can!

[thorny patio]

Can I report someone for dm ad?

[sturdy swan]

Message an online moderator with proof and their Discord ID

[thorny patio]

ok

[wanton badge]

Hi where can i check if my bot is added and waiting for review ? i couldnt find anything

[gloomy shell]

You can search your bots ID in #logs

[wanton badge]

will do thx

[plush moat]

so voting doesnt matter anymore

[long ferry]

voting still matters in both the sense of receiving voting credits to further promote your bot/server and still being higher than other servers. if you have suggestions regarding that, feel free to use https://feedback.top.gg

[plush moat]

meh

only big servers are advertised now

[long ferry]

Then give your opinion about that change above, there is an ongoing suggestion already on which you can comment your opinion on

https://feedback.top.gg/267

[plush moat]

since when has the change been applied?

[long ferry]

since #954488568967995472 message
likely was a quick solution to the sorting issue, servers and bots were previously not sorted at all

[plush moat]

alright

i wil comment on the suggestion board

[hybrid wing]

I submitted my bot on top.gg and then realized that there is a name similar to my bot. Will this prevent it from being accepted?

my bot name is Pro Tax

[fervent garden]

no, also for future reference I'd recommend not cross posting your questions in multiple channels.

[hybrid wing]

ok soory

[pseudo saddle]

Hey, i just tried to use -botinfo 916380313519804476

And it says that bot is not listed 🤔

[fervent garden]

thats not a valid user/bot id

[pseudo saddle]

🤔

Odd

[fervent garden]

you have to provide a valid id otherwise it wont work lol

[pseudo saddle]

Cause i copied id

From my bot which is listed on top.gg

[fervent garden]

discord api doesnt recognise it either so clearly you've gone wrong somewhere on your end

[pliant mauve]

make sure you copied the bot id and not message id

[fervent garden]

914858496716054538 is your bots id

[pseudo saddle]

I did…

[pliant mauve]

it doesnt match

[pliant mauve]

this is ur bot id

[pseudo saddle]

Looll ok so app on phone gives me wrong id

When i copy it

[fervent garden]

mobile discord is weird, i'd recommend using a bot to get a user'd id when you're on mobile

[pseudo saddle]

Thanks

Any ideas why it shows 0 servers?

[fervent garden]

you aren't currently sending your bots guild count to the top.gg api

[pseudo saddle]

Hmm ok

[fervent garden]

feel free to read further into that here: https://docs.top.gg/api/bot/#post-body

[pseudo saddle]

Thank yiu

You

[fervent garden]

no problem

[lavish aurora]

https://sawsha-is.gay/4AN3cWRxP.png why does my bot's profile picture disappear on top.gg?

it's no where to be found

it was there yesterday but it completely disappeared today

[next kestrel]

-refreshdata

[wild stone]

@lavish aurora

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[brittle orbit]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[lavish aurora]

perfect thanks

[sick light]

Oooo

Naprawdę?

Zajebiscie

Pozdro

I będę szukał dalej

[next kestrel]

Siema! masz problemy z top.gg? jeśli nie, możesz przejść do #general-int, aby porozmawiać

[sick light]

Będę przechodził tam.. gdzie będę chcial

[sturdy swan]

@brittle orbit Can I ask a question?

[brittle orbit]

Ask away! :D

[sturdy swan]

Thanks for responding back! How can I know if bot got approved/accepted?

[brittle orbit]

-notified

[wild stone]

@sturdy swan

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[sturdy swan]

Can I see an approval message?

or maybe any message link to approval message?

[brittle orbit]

If your bot is approved, you'll get a message from @wild stone in DMS, and you'll receive the bot developer role (your name will turn green)

[sturdy swan]

Okay, thanks.

[brittle orbit]

Np :>

Have a great day and thanks for using Top.gg!

[onyx merlin]

-notified

my bot is still not verifed he is at the testing server of top gg from 5 days

[cobalt sleet]

A staff member answered you yesterday regarding this. Please be patient. Our bot reviewers are volunteers (so review bots whenever they're available to do so) and sometimes bots require extra testing.

[onyx merlin]

ohk

i have public github repo of security bot that has 25+ starts can i add that repo in tog-gg clone github repo

so other can`t use the src for verification

[cobalt sleet]

Your bot was added to the verification server 3 days ago by the way not 5.

[sturdy swan]

By the way, do you want to see my bot? (It’s not a such request for approval)

[onyx merlin]

ohk

[hybrid wing]

-help

[wild stone]

Bot Commands

Commands for Your Role:
avatar
botinfo
help
ping
roleinfo
serverinfo
userinfo

Sep 7, 2022, 8:27 AM

[brittle orbit]

This sounds a little like advertising, please don't do that here. :> Thanks for the offer though!

[brittle orbit]

Please use #commands next time :D

[hybrid wing]

soory

[onyx merlin]

@brittle orbit

[hybrid wing]

but how ican get my bot server counting in ?

[brittle orbit]

https://docs.top.gg

[brittle orbit]

I'm not too sure, @cobalt sleet will be able to answer you :D

[onyx merlin]

yeh

[hybrid wing]

u have a tutorial video?

[cobalt sleet]

We don't really add repos upon request. We only add repos if we notice bots commonly being submitted to the site using them.

[brittle orbit]

Unfortunately not. You can pass a suggestion like that onto https://feedback.top.gg though! 👀

[onyx merlin]

ohk

[cobalt sleet]

You can get help in #topgg-api if you need it. There are also pinned messages there with examples.

[onyx merlin]

thanks

[sturdy swan]

Oh, sorry for you doubt.

[solar dune]

my bot are certified the 3, five day after i doesn't appear in search

[brittle orbit]

It’s a known issue, give it maybe a week for it to show

[sturdy swan]

-serveurinfo

-serverinfo

[wild stone]

» Server Name

Top.gg

​

​

» Server ID

264445053596991498

» Total Members

175,548

​

​

» Verification Level

High

» Owner

Top.gg#4090

​

​

» Total Roles

65

» Channels

181

​

​

» Boost Tier (30)

Tier 3 :level3:

» Server Creation Date

<t:1483119014:F> <t:1483119014:R>

» Luca's Join Date

<t:1483206530:F> <t:1483206530:R>

duxia#5049 · Sep 7, 2022, 10:59 AM

[brittle orbit]

Please use #commands next time.

[sturdy swan]

Ho sorry

Bro can i ask you a question please ?

[brittle orbit]

Sure thing

[sturdy swan]

I have asked my bot in top.gg but how i will know if my bot is select ?

[brittle orbit]

-notified

[wild stone]

@sturdy swan

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[sturdy swan]

Thanks

[brittle orbit]

No problem! Have a great day and thank you for using top.gg

[sturdy swan]

😄👋

[warped kraken]

Hello, my bot has changed its name but on top.gg it is blocked. Can you please help me

[brittle orbit]

-refreshdata

[wild stone]

@warped kraken

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[warped kraken]

I updated the data with the button but the nickname does not change :(

[brittle orbit]

Give it around a week.

[warped kraken]

no its good thank you!!!

[brittle orbit]

Np. Thanks for using Top.gg! 😄

[pallid loom]

how can I add "create invite" permissions to the topgg bot on my server?

[long ferry]

by changing it on the integration role from the bot

you can otherwise just re-invite it through https://top.gg/servers/invite

[pallid loom]

reinv worked

not sure why it didnt have the permissions before

how can I edit the permissions in the manage integration view?

[pallid loom]

its still not working.

I deleted my server from top.gg, then reinvited the bot.

When i click "here" on the welcome message I get a 404.

Under Add Servers, the serve is listed (as unpublished)

But, when I want to add an invite link, it gives me this error

[long ferry]

are you making the bot generate an invite link or adding your own one?

[pallid loom]

I added the name of my server

leaving it empty gives me the same error

[long ferry]

I mean on the invite code field, are you making the bot generate one or providing your own

that field requires an invite code, not the server name

best is to have the bot generate an invite, press create invite here to have the bot generate one and add it into it

[pallid loom]

that makes sense

how can I generate the code with the bot?

[pallid loom]

I tried the default invite code that I can receive from my server

I tried leaving it empty. There is no mention of the word "generate invite code" on the page

[long ferry]

the button "create invite"

is what im referring to

leaving it empty will not work as that field is required

it should work with an invite code you have provided, but remember that you will need to fill everything else out aswell, then pressing save

https://support.top.gg/support/solutions/articles/73000178063-how-to-add-your-server-to-top-gg can likely help you

[pallid loom]

Okay I did not know that I have to fill out everything. It is very uncommon to use a form like that. (I already reentered all my information, tags etc. 3 times, because I did not use the right invite link.)

Just before I reenter everything a 4th time. I just use the invite code that I get from my server settings / invite people ?

[long ferry]

correct, make sure it is a permanent invite

you can otherwise have the bot create it by using the create invite button next to it

[warped kraken]

How do I do it? pls

[long ferry]

if you have scheduled a deletion for your account, you cannot use that account until the deletion is done, try again in 30 days or reach out to [e-mail]

or do you want to delete your account?

[warped kraken]

I deleted my account but finally I want to create a new one with the same discord account

[long ferry]

then refer to what I said previously

[warped kraken]

ok

thank you

[wild owl]

Why is it just showing 'G' instead of its pfp?

[wild owl]

See here also

I tried refreshing the data

[long ferry]

-refreshdata

[wild owl]

Too

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[long ferry]

read the full message

[wild owl]

I did that

[long ferry]

I do not see any edits made on your bot, once again read the full message

[wild owl]

oh sorry, i edited but it did not save, now fixed xd

sry

[untold tapir]

how long it take for verification like 1w - 2w?

[next kestrel]

anywhere between 1-2 weeks, read below

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[hearty bronze]

Is it possible to add a server to Top.gg, if the owner account of the server is inaccessible?

[long ferry]

it is not, no

[hearty bronze]

And you can't transfer a Top.gg listing to another account? If both parties agree

[long ferry]

only the owner can submit the server and only administrators can edit it

transferring is not possible either since the submitter can only be the server owner

[hearty bronze]

okay thank you

[wet jacinth]

Hello, I've Added Some Non-Working Commands Instead of Admin Note, Is My Bot Accepted?

[floral pagoda]

„non-working“ commands?

Your bot will be reviewed when we get to it

[wet jacinth]

@floral pagoda I Want You Not To Use Commands In The Voice Chat Channel While Inspecting My Bot My Bot Is Crashing

[floral pagoda]

Well, that’s something you should fix then. If they don’t work under special circumstances, we can’t do something about it

[wet jacinth]

I Want You Not To Use Please We Haven't Solved The Problem Yet

Please

[dreamy abyss]

If your bot crashes in voice channels, people will definitely abuse it too
You should definitely fix it before putting your bot on our site making it public

[wet jacinth]

I Can't Solve The Problem

Is Animated Emoji Forbidden?

[dreamy abyss]

Why are you not able to solve it?
You can ask for help in #development

[dreamy abyss]

As long as it doesn’t change colours too fast, flicker or has any other effects that could trigger epilepsy

[wet jacinth]

Can you see if I take a screenshot

[dreamy abyss]

No, a screenshot would not show how fast it flickers/changes. A video or a gif on the other hand would work

[dreamy abyss]

Yeah, that’s fine

[wet jacinth]

So No Trouble

[dreamy abyss]

That would be up the the reviewer to look for any other problems with the bot when it’s your turn in the queue
But just from that video, I don’t see anything

Someone will review your bot within 1-2 weeks. You will be notified about the outcome of the review in a DM and a pin here

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[wet jacinth]

So Should I Remove Animated Emoji?

[dreamy abyss]

Not if you don’t want too. They are not flickering or changing colours fast. So we wouldn’t decline your bot based on the emojis you showed in that video

[wet jacinth]

Thank You For Helping

@floral pagoda Sorry For Tagging This Person Is Banned 815239409409589278

[wind reef]

Hello

since last two months i cant vote for any bot in top.gg

Google

i cant log in

or anything

any tips or steps would help?

[long ferry]

-appeal

[wild stone]

@wet jacinth

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[long ferry]

could you describe the issue you're facing

[wind reef]

When i enter Top.gg website

And go to any bot and click “Vote”

The loading never stop

[long ferry]

elaborate loading never stops

[wind reef]

The voting site never loads

[long ferry]

so it's just a white/gray screen on discord.com?

[wind reef]

Yep

[long ferry]

that issue is related to discord, not topgg

[wind reef]

ill send a photo wait

[long ferry]

try a different browser, such as chrome

[wind reef]

im trying in google

[long ferry]

Google is not a browser, it is using Safari, which is known to cause issues

[wind reef]

like this

[wind reef]

i was always using google ,_,

and this happens in Aug

[long ferry]

That's possibly related to connectivity issues as it seems like the page is not loading

still try a different browser, again Google is not a browser

[wind reef]

yep i tried that but chrome is so bad everytime i vote i need to refresh the site 2-4 times

and this is so Annoying

[long ferry]

seems to work fine on my end, haven't experienced that issue on my end. That is likely a better step than using a browser that makes the site unusable entirely

[wind reef]

Thanks for trying to help me anyways

[verbal sand]

@cyan palm selam, TopGG de bir Türk botunun topgg açıklamasında tehtid içeren bir yazı var bunun bir cezası veya yaptırımı varmıdır

Etiket için kusura bakmayın, diğer yabancı yetkililer yazımı anlamaz diye etiketledim

[cyan palm]

Bot idsini atabilir misiniz lütfen

[verbal sand]

Dm den atabilirmiyim, arattıklarında çıkmasa

[sturdy swan]

Since a certain mod wants to claim http bots can have a presence while being just on http... Is this not allowed and causes me an instant denial?

JUST cos its not showing a dot or registering in topggs online status system even tho it functions on / commands?

[next kestrel]

Feel free to dm the reviewer that declined your bot for more info. Note that, we do not decline bots which are just http based, you do not need to use the gateway. as long as the commands you mention work, it should be well and good

[sturdy swan]

Do not ping bot reviewers, they can’t do anything against it.

[dry crypt]

Ok

[toxic zephyr]

Yep, ping a mod

[dry crypt]

Sorry

[toxic zephyr]

Np pal

[sturdy swan]

I waiting when my bot will get approved

😭

[cyan palm]

Thank you for reporting this

[rare obsidian]

guys how do we remove reviews

i put the review on the wrong bot

and my friend owns the bot

[signal slate]

Anyone knows why's my servers not showing up whilst adding it on top gg?

I'm trying to add my server there

And 'manage your servers' section is empty - even though I'm the owner of my server

[raw portal]

@cyan palm if possible you could help

That be nice

Its my bot

He wrote some fake stuff bc one of the ex devs had a conflict

[sturdy swan]

The reviewer, not the bot owner, should DM a moderator

[sturdy swan]

Refresh servers, log out, clear cache and login

[fallen plover]

Ox already tried the logout one (i said to try that one in #general)

[sturdy swan]

What about clearing cache between logout and login, and the refresh server before logout?

[fallen plover]

Didn't say that one ☝️

Would be a good flow to perform, I'll keep that in mind for future

[past dust]

So about a year ago I had a bot on top.gg but I stopped the bot due to life issues, I’m being it back on a new application. Will it be declined due to it having the same name as the old one?

[signal slate]

@sturdy swan @fallen plover thanks guys, I'll try again tomorrow - i've got to go to sleep now - goodnight!

[sturdy swan]

Good night

[sturdy swan]

Nope

[fallen plover]

It shouldn't no; considering that I have a bot with the same name as 2 others (apparently)

[past dust]

Okay thanks! Just wanted to check.

[fallen plover]

Who knew felicity would be a name people would think to use 💀

[past dust]

Mines named after the Curiosity space rover.

[fallen plover]

Kinda gone off topic now (my bad) but if you want to continue, we can go to #general

[sick citrus]

Sorry, Im doing my best to not ask, but im stumped.....
How can i add my userID to Top.gg, so i can set up voting perms on my server?

[long ferry]

add userid to top.gg?

-addserver

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[sick citrus]

Must be Arcane giving me the error then. Apologies

[wild owl]

Guys wtf, my bot CTR% is only 3!! What can I do to possibly increase it? Like how to make it more appealing? Can anyone dm me with a good short description please as I am too bad in marketing.

Also how do I see where all my bot ad is live currently

[floral pagoda]

https://auctions.top.gg/analyze

[wild owl]

It does not show where all it is live currently, it shows the active campaigns. For example, it shows fjn slot 2 which had wk impressions and I bid for that much only, show its not in that spot anymore.

Still it shows

[wild owl]

Anyone could help with this pls?

[floral pagoda]

There is no other way to track that

No, it is your task to make your ad appealing to site users. This is also not really a topic for #support

[wild owl]

Sry

[lost tide]

Estou com medo do meu bot ser recusado muitos são recusados:(

Como usa o bot top.gg para ajudar seu bot?

[next kestrel]

Contanto que eles sigam nossas diretrizes, tudo bem! você pode verificá-los em
https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

[lost tide]

Sim ela segue todas porém tenho medo*

[next kestrel]

Então deve ficar tudo bem, você terá que esperar e será notificado se seu bot foi aprovado/definido. Leia abaixo

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[next kestrel]

#rules-and-info message

[onyx merlin]

My bot is still not verified its going to be 6 days +

[next kestrel]

-upto

[wild stone]

@onyx merlin

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[onyx merlin]

so why it is added in your testing

server

from 4days

[next kestrel]

Some bots require extra testing for which they could need a longer time

[onyx merlin]

any time

limit

[next kestrel]

Please give upto 2 weeks in total, you will be notified of any changes through #mod-logs / #logs based on whether it was declined / approved

[noble talon]

If i bymisake delete my bot? And then again re-submit is that okay and also the old stats would return? Like reviews and votes?

[brittle orbit]

No, they would all be deleted, besides reviews

[long ferry]

the reviews stay

the votes get deleted

though am not sure how you'd accidentally delete a bot if you'd be required to confirm it by typing "delete"

[sturdy swan]

people can't edit reviews and I can't respond to any reviews, is there a fix for this?

[next kestrel]

No, they are still disabled

[sturdy swan]

will reviewers be able to edit their review after they have been enabled again?

[next kestrel]

I do not think editing reviews were possible, it was just responding and deleting before they were disabled

[sturdy swan]

ah yeah then I mean like deleting and reviewing again I guess

[next kestrel]

Yes, you’ll be pinged in #954488568967995472 whenever they’re fixed, make sure to grab the role in #966027989374627840 if you haven’t already

[sturdy swan]

ok thanks a lot for the info

[hollow trout]

Is this really accurate? It says 13 invites since the bot was approved 24 hours ago, but the server count only went up by 1

[long ferry]

that's the press of "invite", which doesn't directly mean users will invite your bot, they could still abort adding your bot by closing the oauth page

[hollow trout]

ah

[pastel skiff]

How to setup voter role using @small lantern ?

[next kestrel]

Click on edit on your server info page on the site, -> server info -> under there you’ll see “role rewards”

You can then select a role from the drop down

[pastel skiff]

For bot not server

[next kestrel]

Please head over to the #topgg-api channel and check the pinned messages

[sick citrus]

When I search top.gg for my discord server, it comes up with nothing found.
I am able to get people to vote, via links from my profile on Top.gg, but I'm wondering what the standard procedure is for my server to become searchable?

[next kestrel]

was your server added recently to top.gg?

[sick citrus]

Yes, however..... the other discords with my unique games tag all disappear. There is 1 bot, and 6 servers with the same tag.

I can see the 1 bot, but when i click to the list of 6 servers, it changes to zero, and I get nothing.

[next kestrel]

give upto 2-3 days as that is the amount of time it takes for autoindexing of newly added bots/servers.
if the issue still persists, you can feel free to ping me here and i shall ask someone on the team to take a look!

[sick citrus]

🙏

[tidal violet]

I'm trying to login with my discord account but it just keeps loading, any ideas on how to get around this?

Nevermind it stopped doing it

[open zodiac]

<@&817055174613794826> hi I'm having trouble adding my bot to the site when I put the application id it just gives an error and the screen is white

[next kestrel]

seems to work just fine for me, try a different browser or clear your browser cache

to clear your browser cache, you can refer below

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[open zodiac]

Translation Application Error: A client-side exception occurred (see browser console for more information).

[long ferry]

try a different browser

[open zodiac]

I already cleared the cache and it doesn't work

[long ferry]

try a different browser nonetheless

[timber verge]

hello, I have a private bot on my server with economy and I would like to know if it is possible for the bot to identify if any member votes on the server <@&817055174613794826>

[long ferry]

Top.gg provides so called "Webhooks" that allows top.gg to make a request to a webserver so you can keep track of that

https://docs.top.gg

[radiant bluff]

Good Afternoon, I can't login.

<@&817055174613794826>

[long ferry]

try a different browser than operagx or brave, these two are often known to cause issues

[radiant bluff]

Ok

[lost tide]

Meu bot foi recém aprovado porque quando eu voto nele não aparece?

[next kestrel]

vejo que seu bot foi aprovado há algumas horas, espere cerca de 2 a 3 dias para aparecer na pesquisa

[sturdy swan]

Top.gg

[brittle orbit]

-support

[wild stone]

@sturdy swan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[wild owl]

guys is it possible to break a line in my bot's short description?

[long ferry]

by beginning a newline through pressing enter should do it

[wild owl]

no, i tried it, it was still in the same line

[long ferry]

if your bot page is purely html, then it wont work. You'll either need divs for each section of your description or using <br>

[wild owl]

i am talking about the short description, not the long one

[long ferry]

that one cannot have newlines, aswell as doesnt support either markdown and html

[floral pagoda]

@wild owl No seizure emojis please!

[wild owl]

sry

[molten phoenix]

Hello I want to transfer my bot to a new team but it says Unauthorized

[long ferry]

make sure you're logged into the correct account and are the actual owner of the submission on the site

[onyx merlin]

Hey , Its going to be 2 weeks soon my bot still not verified but others who submitted after me there bots has been verifed

[gloomy shell]

Some bots take longer than others to be verified, just be patient

[onyx merlin]

seen too much time

[onyx merlin]

i have a small issue

i have to update the bot

if i do these i need the time of 2 days

[brittle orbit]

Add in the bots about me when the bots going to be down then we’ll wait

[gloomy shell]

I would wait until you're approved or declined first

[onyx merlin]

ohk

[onyx merlin]

ohk

[gloomy shell]

Because delaying it by another 2 days when you've already been waiting for so long is just going to cause more delays

[onyx merlin]

yeh

any reason of too much delay

or any idea of when the result will come

[gloomy shell]

I can't tell you since I'm not the one testing your bot, but ill see if I can ask the reviewer for an update

[onyx merlin]

yeh pls try

that would be very helpful for me

[wet jacinth]

@spring plaza Abi Lütfen Dm Gel

[simple wadi]

Hey! How can I delete my bot page?

[next kestrel]

on your bot page, under "creator controls" you will see a delete button

[simple wadi]

Oh, thanks

[crude lion]

hey i went to vote & my servers gone- can someone help me figure out why

[gloomy shell]

whats the server's ID?

(or the url of the page works too)

[crude lion]

997021944652243004

[gloomy shell]

It was locked for breaking our server guidelines. You'll need to have the owner look at the page (to find the reason and person who locked it) and then have the owner fix the issue and reach out to the moderator that locked it.

[crude lion]

so what happens to the tags we paid for?

[gloomy shell]

Do you mean for auctions?

[crude lion]

yeah

[gloomy shell]

The server will still show but if people click on it, it will take them to a 404 page

I would try to resolve the issue asap then

[crude lion]

it says it’s for derogatory emotes. i deleted a few that were uploaded & took emote perms away from mods

[gloomy shell]

Do you still have the Top.gg bot in your server? I can still see the emotes on the page. Can you try editing your server page and saving it (you don't need to make any changes) to pull in the new emote list?

[crude lion]

yeah just saved it

[wild owl]

@real laurel see this bot, it has a screenshot command which sends nsfw pics in non-nsfw channels

[gloomy shell]

I just unlocked it, thanks

[crude lion]

tysm

[gloomy shell]

Dont send that here even if youre just giving an example

[gloomy shell]

report it via the website please

[wild owl]

Ohk lol

@gloomy shell I did, can u pls take any action?
Bot id- 1011307728532152340

And tell me when u do.

[gloomy shell]

a moderator will get to it when they are available

[wild owl]

I am.curius xd

[gloomy shell]

we do not let people know the results of reports either

[wild owl]

Pls? Just one time

[gloomy shell]

We dont make exceptions to our rules

[wild owl]

Btw are u gonna decline the.bot or what?

Like what would u generally do in this case

[gloomy shell]

We dont publicize what we do with reports besides whats written in our support articles.

Please do not ghost ping people.

[wild owl]

Sry, once I saw u typing I deleted the ping xd

[wild owl]

Where can I find that

[gloomy shell]

https://support.top.gg/support/solutions/articles/73000537674-how-to-report-a-bot-server

[sturdy swan]

I have 15 dollars how do I get them

[floral pagoda]

„These credits below will be available for you to claim at the start of the next month“

[sturdy swan]

Can I get it on my credit card ? @floral pagoda

[floral pagoda]

No, these are credits you can spend in our auctions

Just read the whole paragraph

[odd cairn]

Hello, I am trying to vote for epic rpg but when I get transfered to top gg it won't let me sign in

[gloomy shell]

Hey there, do you get an error when trying to sign in, or a black screen, or what happens?

[odd cairn]

Firstly I dont know where the log in button is, so I try to get premium which brings me to log in. I authorize discord and it seems like it would have worked but when I go to vote it says you need to be logged in

[sturdy swan]

someone is requesting for unban from this server, is it possible for a mod to unban him?

[floral pagoda]

-appeal

[wild stone]

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[gloomy shell]

the log in button is located at the top right of your browser. Are you on mobile or desktop?

[odd cairn]

Mobile, I click on the person icon and beside it but there's no log in option

[gloomy shell]

There should be a big button that says "Log in" between the person and the three lines.

if you click on the person icon, does it show you your profile?

[odd cairn]

That's what I get if I click on the person

Usually when I click vote and it wants me to log in a bubble open with the log in button and that would work

[gloomy shell]

Interesting. If you go back to the main homepage (click on the icon in the top left) does the login button appear?

[odd cairn]

Nothing anywhere

I even tried logging out of discord and back

[gloomy shell]

could you try to use another browser maybe?

[odd cairn]

I tried opening in browser but still all the same. I'm going to try uninstalling and reinstall

I'll be back to let you know how it goes, thank you

[gloomy shell]

please let me know so I can try to help if you can't figure it out

[odd cairn]

Sadly it didn't work

I'm not understanding what's wrong

[gloomy shell]

What device are you using?

like android, ios, what specific mobile device

[odd cairn]

Android, Samsung galaxy 21

[gloomy shell]

Weird, thats exactly what I have and it works for me

You said you tried another browser besides the default Discord one? Such as chrome or firefox?

[odd cairn]

I dont have Firefox but Chrome yes

Also the video don't play or even show, that's something that's different

I'm installing firefox

[gloomy shell]

Are you using any sort of VPN or adblocker on your phone?

[odd cairn]

Not that I know of lol

[gloomy shell]

theres the login button :D

[odd cairn]

I'm getting somewhere with firefox

[gloomy shell]

thats really strange. I'll make sure to pass this along to an engineer to take a look into

[odd cairn]

Ok now I just have to figure out how to make Firefox my default so discord goes there cause I've logged in on firefox

Yaye I got it to work!

Maybe it is chrome that's having problems

Tysm for trying with me!

[gloomy shell]

Well I'm glad that it works for you youre very welcome!

[plush moth]

i cant vote for the bots , it says something went wrong pls try again later

[mortal elk]

@gloomy shell
Question 1: Are there certain criteria for my bot to be approved?
Question 2: My bot is in Turkish, will there be a problem?

[next kestrel]

Could you please provide the ID of the server/bot you’re voting for

[mortal elk]

@next kestrel

[next kestrel]

1. https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

2. No

Bots can use any language to communicate with the end user. They must however follow discord’s tos and developer policy along with top.gg guidelines

[plush moth]

may i share ss ?

[next kestrel]

Of course!

[plush moth]

somehow it was fixed

[next kestrel]

It was likely your Internet connection

[shadow frigate]

Hi i am unable to reply or even report reviews posted on my bot, the bot is on a team which i believe is causing the issue, what can i do?

[next kestrel]

Hey! This is a known issue at the moment, if you wish to remove reviews, you can contact a moderator with screenshots

[mortal elk]

thanks ❤️

I hope my bot is accepted 🙂

[plush moth]

how to login ? -_- cant find a way

[next kestrel]

Click on the person icon that you see on the top right

[worthy raptor]

If a bot was declined, where would you be able to see the reason? I'm not sure if it was declined or not, it just shows no projects on my profile, but I know I created one.

[wild stone]

@worthy raptor

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[wild owl]

is there a way where i can automatically vote a bot/server without doing anything

[stoic socket]

Nope

[floral pagoda]

This would also violate our ToS/Guidelines

[sturdy swan]

hey, my discord account got deleted is there any chance to transfer my bot ownership to current account? (im talking about top.gg)

Contact a moderator in DMs for this procedure, they will guide you

[dim nebula]

I've been trying to add a person to a team, but everytime I try I get an error message

[verbal sand]

Is it possible to get the topggde bot approved by writing the same designs and codes of a topgye approved bot and everything on the support server of that approved bot, unfortunately, when I see a few people, they ignore the efforts of the approved bot makers and do the same. Is there a system like blacklist for bots like this?

[long ferry]

no, this falls under our guidelines regarding clones

[verbal sand]

So it's forbidden?

[long ferry]

we decline bots that have been cloned from other bots, aka if their codebase has been copied and does not have sufficient changes. In media-based things, you can reach out to [e-mail] if a certain bot uses content owned by you within the description, anything else such as avatars or the name is in discords responsibility

[verbal sand]

The coding language of the two bots is different, the approved bot is jda, the bot that copies is discord.js, so their codes were not stolen, they are already stealing the designs with the system, isn't that a valid reason?

[long ferry]

likely not, unless the bot is using content that was made by you/someone else, then thats something you can reach out to discord for

[fluid heath]

Yes, I am also complaining about this situation.

[verbal sand]

I think bots that copy should at least be banned from topgg

[long ferry]

We remove bots from the site that have directly used previously made code, bots that mainly have been inspired about their features are likely not something we'd remove.

[verbal sand]

But it's not inspiration, they do the same by looking at the designs, they don't add anything extra to the bot themselves.

I'm Turkish, I'm communicating with you using translation, I'd better contact your Turkish moderator.

Odin

[arctic comet]

My account got disabled and I want to change vote owner to my account can I do it or no ?

<@&817055174613794826>

[hasty zenith]

when will saya get removed from topgg for stealing vanities and selling them?

[nimble crane]

How do I reply to reviews as myself a member of the team that owns a server/bot?

[plush moth]

after that ?

[sturdy swan]

good night, when I go to vote it says that there has been an error in the console

[lavish aurora]

https://sawsha-is.gay/crrPoi46b.png why does the server count always stay the same? im at 65 servers but it still says 40

[next kestrel]

Feel free to DM an active moderator and they will guide you from there

[next kestrel]

Could you please elaborate with more details

[next kestrel]

Hey! Replying to reviews are currently disabled. You will be notified in #954488568967995472 whenever they’re fixed!

[next kestrel]

Your vote would have already gone through, could you please provide the ID of the server/bot you were trying to vote for when this happened?

[indigo estuary]

I hope soon

[hasty zenith]

Their discord server got termed for it as well

[sturdy swan]

It fulfills its function but it always says that an error occurred in the console, this is the ID of my bot: 1013430181551145070

[next kestrel]

Answered in #topgg-api

[next kestrel]

Yep! I shall let someone know and get back to you with an update!

[sturdy swan]

thanks beautiful :3

[next kestrel]

DM an active moderator and they will guide you from there!

[hasty zenith]

Alright

[next kestrel]

That’s weird, could you try using a different browser and check to see if you’re able to login

[plush moth]

oh ok i will tell u , tyy!!

[indigo estuary]

This is the most annoying thing in to world! It reminds me to vote for selected servers BUT after voting it still comes back

[next kestrel]

This is a known issue, the only workaround would be to disable voting notifications from top.gg on your browser

[indigo estuary]

Also top.gg auctions is broken

[next kestrel]

Feel free to provide more details about the issue you’re facing with auctions in #auctions-support

[signal slate]

I've been facing trouble adding my server on the top gg website

it won't save a damn thing

:(

@cerulean ember can ya help?

[next kestrel]

that's likely due to not filling out all the required fields

[signal slate]

do you need to fill in the 'optional' fields aswell?

[next kestrel]

nope, only the required fields should be filled. if its still not saving, try a re-login and optionally clear your browser cache and try again

[signal slate]

Also, nothing is showing up when i click there

[next kestrel]

that is because you are not in a team. adding a server to a team is optional

[signal slate]

I've filled in all the other criterias apart from that tho - it just won't save

Lemme try by clearing browser cache

[next kestrel]

are you embedding any html/markdown in your description?

[signal slate]

No

I've tried clearing browser cache - still nope.

i give up lol

[signal slate]

You wanna give em a try? - I'll give you admin

[next kestrel]

strange, have you tried using a different browser?

[signal slate]

I'm using chrome

i already added my server on disboard and disforge

only top gg is remaining and is having an issue

[next kestrel]

alright, i'll have someone look into this but before that i want to know one more thing, are you the owner of the server or an administrator?

[signal slate]

I'm the owner

I've got all the perms necessary

[next kestrel]

i shall let someone know and get back to you with an update!

[signal slate]

Thank you !

[plush moth]

i changed the browser , its not working

time to leave discord

after this

idk if it is a internet issue bc everything is working fine

except this , i cant vote for the bots

[floral pagoda]

Works fine for me. Maybe check back to a later point of time, rather looks like something on your end

[plush moth]

i m facing this problem since 10 days ( approx)

but i can reach other sites

[next kestrel]

hey there! can you try using a different browser? this should hopefully fix the issue you're facing

[plush moth]

hey i got new options here

[signal slate]

Firefox?

[next kestrel]

sure, you could give that a try

[signal slate]

Hey - it now says - "your changes have been saved! congrats" - where do i go from there?

[next kestrel]

yep, as per #logs you have edited it, you can just click on your profile and then click on view on the server

[signal slate]

This 'view' ?

[next kestrel]

yes

[signal slate]

So, i have voted and added a review there and gave it a 5star - why's it showing 0 stars then?

And it seems like it's been added there!

Thanks dude!

[next kestrel]

likely due to caching, give it sometime and you will see it getting reflected on the site

[signal slate]

Alright thanks! trying it on a different browser worked! C:

[next kestrel]

no worries!

[signal slate]

And yeah - 5 stars now!

[meager zinc]

How do i change the icon and username on a bot on top.gg?

[next kestrel]

-refreshdata

[wild stone]

@meager zinc

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[meager zinc]

Tysm

[wild owl]

Guys why am I unable to put css on my bot long description?

[next kestrel]

make sure you're putting it between <style>...</style> tags

[wild owl]

i did but nothing changed

[sturdy swan]

Then your code is most likely wrong

[wild owl]

I will send my code her sir

Sir, can I out different background for mobile and desktops?

@next kestrel this is my code -

<style>
background-image: url('https://media.discordapp.net/attachments/996766515124777070/1018083952822591558/istockphoto-1200898827-612x612.jpg');
background-size: cover;
</style>

[cobalt sleet]

Please use #development

[wild owl]

@cobalt sleet bro can u help me why am I unable to insert css in my bot long description?

[wild owl]

This is my code

No one helping me in development channep

[long ferry]

and this is not the correct channel either

use #development and wait for someone who can

[faint jewel]

Guys i am trying to submit my bot but it is staying on this screen

can someone tell me what to do

[wet jacinth]

Hello, I Added Bot. It Was Returning To The Site In 2 Days. Now My Bot I Added Ok. Viewing Late Why

[fervent garden]

can you reiterate, that doesn't really make much sense

[faint jewel]

can someone please tell me what to do

[wet jacinth]

They were getting back to me in 2 days, my bot was deleted, I added it again on the site, they are looking at my bot too late

[fervent garden]

still dont understand that very well, read this embed since i think thats what you're on about
#support message

[long ferry]

-upto

[wild stone]

@wet jacinth

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[long ferry]

You were previously warned to stop continuously asking regarding your bot in queue, note that queue is currently a week or longer, refer to the message above

if you continuously ask despite this warning now, you will be muted. So stop asking

thanks

also turns out I replied to the wrong message

was referring to you @wet jacinth

wait what

[fervent garden]

im as confused as you are

[long ferry]

ah whatever, still applies, is the same user, they just renamed

[sturdy swan]

@long ferry can you check your dms please.

[sinful quiver]

Hey, i got a mate that does not work on my bot anymore and i want to remove him from my bot's page, is that possible? (from creator's list)

[sturdy swan]

This feature is deprecated. My guess is that you can't without moving your bot to a team or deleting and resubmitting it

[sinful quiver]

Thank you, and is top.gg having a problem with refreshing my data? because there are servers that i left and it's still there. Any idea of removing them?

[brittle orbit]

-upto @sturdy swan - DMS

[wild stone]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sturdy swan]

It’s didn’t send me any dm

[brittle orbit]

-notified

[wild stone]

@sturdy swan

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[sturdy swan]

I mean

You tried to send me it in my DMs

But it didn’t send

[brittle orbit]

No I didn’t

[sturdy swan]

Oh

But is there a way to check bot position in the queue?

[brittle orbit]

No

[sturdy swan]

Oh

any moderators can help me?

[steady ridge]

What's the problem (im not a mod tho)

[sturdy swan]

this

[steady ridge]

ah yes, DM an online moderator and they should be able to help you with transfering

[sturdy swan]

k thanks

[sinful quiver]

i would be thankful, if someone can answer this question

[steady ridge]

It might take some time to update unless servers that you left over 1 day ago are still there then that might be a problem

[sinful quiver]

Thank you for responding, I left those servers like over one year now

[molten phoenix]

I was able to perform the ownership transfer today thank u.

[steady ridge]

hmm strange

[sinful quiver]

<@&817055174613794826>

[distant pewter]

hey, how to attach thumbnail to video link?

for youtube bot

[long ferry]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[onyx merlin]

my bot is still not reviewed !

its going to be 5 days , when my boy joinned testing server

and also from these account i have submitted only 1 bot that is foxy , which is not verifed till now so how i got bot developer

[frosty karma]

Hello 🙂 ! 992211855466577930

[mighty siren]

my top gg not work

im logged in

first time happened

refresh many time already

[cerulean ember]

Try logout and then login, if that doesn't work try in different browser

[onyx merlin]

can you help me in these

[mighty siren]

ok i will try in different browser

[long ferry]

what is the id of the foxy bot that is owned by you?

[sturdy swan]

You have another bot listed, 879684763143786558 -> Safety ++

[onyx merlin]

954278973020450886

these is still not verifed

its going to be 1 week +

[long ferry]

that bot is owned by a different user with a similar name like yours, is that your account

[onyx merlin]

yes

[long ferry]

-upto nonetheless then, queue is still 1 week or longer

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[onyx merlin]

but the bot joinned the testing server 6 days ago

[long ferry]

Yes, we're aware, we cannot give further information about that, queue is a week or longer

[scarlet kernel]

help

[fervent garden]

give it a minute and just refresh

[slender falcon]

Nah top.gg down down

[fervent garden]

uh oh

[scarlet kernel]

web down

[meager crescent]

yup sites taking a dump over here too 😫

[hybrid notch]

what happen

i got getaway error

gateway

[fervent garden]

guess we'll have to wait for an announcement in #site-status

[wild owl]

website not working

[sturdy swan]

someone help

[fervent garden]

log out and sign in again or try a different browser

[sturdy swan]

where should i logout?

[fervent garden]

https://top.gg/login re-auth and try again, if that doesnt work idk

[cerulean ember]

site is down, you might not able to login, #site-status team members will soon share an update there

#site-status message

[sly hatch]

lool i was ab to say the same thing but it seems everyone else beat me to it

[sturdy swan]

ohk ok

[wild stone]

We are currently experiencing a service interruption, please check #site-status for more information.

[pliant dagger]

I have this same issue

[wild stone]

We are currently experiencing a service interruption, please check #site-status for more information.

[heavy socket]

Hi, I come here because I can't vote for the Koya bot. the voting link no longer exists, so I find myself unable to continue to vote every 12 hours.

[arctic comet]

I need a mod to dm him about something so important

[tribal rivet]

problem in callback

[gloomy shell]

That doesn't look like our website

[gloomy shell]

Dm an online moderator

[gloomy shell]

#site-status

[stoic socket]

Top.gg is down at the moment, but when it is up again you can vote with https://top.gg/bot/276060004262477825/vote

[tribal rivet]

You should expand your support for telegram bots

[gloomy shell]

We dont support any bots, only the website.

If you mean top.gg as a whole, feel free to leave feedback on https://feedback.top.gg

[heavy socket]

Ty 👌

[obsidian locust]

support chinese copy of discord

[gloomy shell]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[tribal rivet]

Telegram should be supported in order to develop more and become more popular outside of Discord

[gloomy shell]

Again, feel free to leave feedback on our feedback page

please keep this channel clean due to the current site downtime

[obsidian locust]

Btw is there someone checking feedbacks

[tribal rivet]

When does the status of the site change to the normal state?

[gloomy shell]

Whenever we fix the issues.

feel free to go into #966027989374627840 and grab the status role to be pinged.

[scarlet kernel]

web down

help

[next kestrel]

we’re aware, please check #site-status

[wild stone]

We are currently experiencing a service interruption, please check #site-status for more information.

[scarlet ether]

hello again

#mod-logs message

i fixed the issue

but

they declined it again

i changed the manage_channels permission to manage_roles permission

[gloomy shell]

Contact the reviewer and ask them about it, they'll be able to provide more information about the decline.

[scarlet ether]

alright

[gloomy shell]

I will update #site-status whenever the issues are resolved. Pinging me will not get you anything.

[wild stone]

We are currently experiencing a service interruption, please check #site-status for more information.

[meager crescent]

yikes. Still?

[mild tapir]

hello mods.

[gloomy shell]

We have engineers investigating and attempting to solve the issues as we speak, yes

[mild tapir]

FetchError: request to https://top.gg/api//bots/stats failed, reason: getaddrinfo ENOTFOUND top.gg
    at ClientRequest.<anonymous> (C:\Users\Administrator\Desktop\Bots\Kral-VampirK1-BOT\node_modules\node-fetch\lib\index.js:1491:11)
    at ClientRequest.emit (node:events:527:28)
    at TLSSocket.socketErrorListener (node:_http_client:454:9)
    at TLSSocket.emit (node:events:527:28)
    at emitErrorNT (node:internal/streams/destroy:157:8)
    at emitErrorCloseNT (node:internal/streams/destroy:122:3)
    at processTicksAndRejections (node:internal/process/task_queues:83:21) {
  type: 'system',
  errno: 'ENOTFOUND',
  code: 'ENOTFOUND'
}

[gloomy shell]

#site-status

[mild tapir]

what is error problem

[gloomy shell]

the problem is the site is down

[strange tartan]

how long for it to come back apox

?

[gloomy shell]

I have no ETA

as soon as we fix the issues.

[strange tartan]

k

[mild tapir]

is it closed,
Well my friend, why am I getting this error for 3 days?
And why mongodb is giving an error like this.
Are they all closed?

[gloomy shell]

You can ask in #topgg-api if youre still getting errors after the site is up

[mild tapir]

Thank you bro

[gloomy shell]

youre welcome

[wild owl]

Lol, ur saying as if top.gg is a multimillion dollar company

[gloomy shell]

We are not, and thats partially why we ask for patience while we attempt to investigate

[wild owl]

I was just joking lol, pls don't be offended

[wild stone]

We are currently experiencing a service interruption, please check #site-status for more information.

[soft copper]

ok

[sturdy swan]

https://top.gg/bot/668075833780469772/vote ist working

[stoic socket]

#site-status

[gloomy shell]

#site-status

[wild stone]

We are currently experiencing a service interruption, please check #site-status for more information.

[soft bronze]

[merry oak]

[marble nimbus]

FFFFF

[gloomy shell]

Please only chat here if you have a support question that isn't related to #site-status

[wild stone]

We are currently experiencing a service interruption, please check #site-status for more information.

[wild owl]

#site-status

[ember ether]

i am having a issue

i am unable to open the site

[sturdy swan]

^

[wild stone]

We are currently experiencing a service interruption, please check #site-status for more information.

Only ask a question in #support if it is NOT related to the above issues.

[scarlet cedar]

not able to go to top gg

@lone anvil

@gloomy shell

[long ferry]

please read #site-status

[thorn tide]

It says that when I try to log in.

[long ferry]

read above

[wild stone]

We are currently experiencing a service interruption, please check #site-status for more information.

[long ferry]

We have locked this channel to avoid further questions regarding our downtime mentioned in #site-status.
Please avoid asking questions about it in the other channels of this server.

This channel will be unlocked and back for support-related questions once the issue in #site-status has been resolved. Sorry for the inconveniences.

Want to stay up-to-date on Top.gg? Consider getting a notification role in #966027989374627840

[gloomy shell]

The channel is now open, thank you for your patience. If you notice any lingering issues from the downtime please let us know here!

[sturdy swan]

Yea

[scarlet kernel]

web down

[gloomy shell]

@scarlet kernel what did you try to do? Load the homepage? A bot page?

[scarlet kernel]

yup

[gloomy shell]

Which one.

Please

[scarlet kernel]

back now

[gloomy shell]

That doesn't answer my question

[long ferry]

and guess it never will

[distant egret]

help please

<@&817055174613794826>

[sturdy swan]

Eee

[trim cloud]

im trying to find an abc bot that works, ive tried a few but the commands didnt work

[shell inlet]

-how2search

[wild stone]

@trim cloud

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[shell inlet]

should be fixed now

[trim cloud]

ive tried, i invited multiple to my server and none worked, i had to add 3 counting bots before one worked and even at that, i want an abc one not a counting one

ive looked it up and went to videos trying to find one

[mortal hazel]

what the hell is wrong with top.gg site i cant Vote for bot and it keeps asking me to refresh

[half veldt]

Yea cloudflare still saying offline

[lunar ember]

😭

I can't login to top.gg

[lost tide]

O Site voltou????

[oblique mauve]

Website is still broken. Went to log in to vote, and it crashed

[brittle orbit]

-cacheclear

[wild stone]

@lunar ember

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[brittle orbit]

cc @oblique mauve

[oblique mauve]

@brittle orbit

[brittle orbit]

Clear your cache

[oblique mauve]

I did

Did not fix it

Now getting this

Cool its broken again

[mint pawn]

nah the websites down again

[silk nacelle]

@oblique mauve did you try a different web browser? i was able to log in on edge

i just did it

but i couldnt log in on chrome all day

[brittle orbit]

Its working on my end, try using a different browser, same with you @oblique mauve

[mint pawn]

actually seems to be working for me again

was down a few minutes ago

[oblique mauve]

Nothin

[limber yoke]

Not a big deal but when voting for a bot, it voted (it registered) then brought me back like I hadn't clicked the button yet Just figured I'd let you all know

Instead of going to the page that says you alr voted in the past 12 hours or the thank you message. I'm mixing up where yours goes with another site I vote on lol so sorry for forgetting what normally happens after you click vote 🙂

[oblique mauve]

It is broki

[limber yoke]

looks like you have an internet connection issue

on that

[oblique mauve]

Its not

Its a connection issue specifically to top gg

Watching YouTube and using discord just fine

[lunar ember]

im getting this error

[oblique mauve]

Ive come to the conclusion the fix didn’t really fix anything, just be patient

[lunar ember]

i'm just letting them know 🤷‍♂️

[oblique mauve]

Yeah no that’s valid

[lunar ember]

hmmm

is someone going to refresh the website host anytime soon?

[stiff tree]

not to spam since others seem to be having the issue, but yea I also cant load the page on any browser, been like this all day

[sturdy swan]

I can't vote bot=((

[lunar ember]

@real laurel 🥺 please notice us

[drowsy furnace]

What is the prefix for top.gg bot ?

[next kestrel]

It is -
However there are no commands on it except a ping command

[drowsy furnace]

Thank uu

[south moss]

hello there

im here regarding the rules on writing a review on some ones bot or server

i belive that 3 of the reviews on my bot are in violation of said rules and should be removed

[next kestrel]

Dm an active moderator!

[south moss]

ty

[pseudo saddle]

Hey all, it seems rest api also does not work

it returns me 230 total votes while site shows > 300

[sturdy swan]

I am getting problem to vote any staff member help me

@brittle orbit So you should’ve manage roles permission to lock a channel?

[brittle orbit]

Head over to #topgg-api

[brittle orbit]

Could you please elaborate on that for me?

[sturdy swan]

?

Oh

[sturdy swan]

#mod-logs message

Everyone using manage channels permissions

[brittle orbit]

DM the bot reviewer that reviewed your bot.

[sturdy swan]

It’s not my bot

[sturdy swan]

^

[sturdy swan]

I don’t wanna get denied just because of it

@toxic zephyr May you help me?

[mortal hazel]

I still can't access top.gg to vote, it keeps loading

[floral pagoda]

Yes

[floral pagoda]

Refresh the page, clear your cache or try a different browser, please

[sturdy swan]

Uh, why? All bots requires manage channel permission

#mod-logs message

[cobalt sleet]

The decline reason explains it all very clearly. It even links to the API documentation. I don't know what more there is to say?

[sturdy swan]

Then why every bot requires “manage_channels”?

[lunar ember]

https://cdn.discordapp.com/attachments/714045415707770900/1018374730031571096/unknown.png

https://cdn.discordapp.com/attachments/714045415707770900/1018374789695541358/unknown.png

Different browsers aren't working

I cleared my cache too

[floral pagoda]

Hm, maybe @cobalt sleet can have a look at this / clear this up for us! :)

[lunar ember]

Thank you

[floral pagoda]

May still be related to our recent issue

We will wait and see, thanks for flagging! 😄

[lunar ember]

All good, thank you for responding!!

[sturdy swan]

@floral pagoda Which permission I should put instead of manage channels

[floral pagoda]

Mac & I literally gave you the answer multiple times now

It’s „manage_roles“

[cobalt sleet]

This is definitely caching on your end. The timestamp on the Cloudflare page in your screenshot says 4am UTC which was 3h ago. Please clear all cache and try again.

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

Oh ok

[sturdy swan]

So for hide/lock command I should put manage_roles, right?

[cobalt sleet]

That's exactly what was written in your decline reason you linked us to 10 minutes ago, yes.

[sturdy swan]

It’s not my reason

I mean

It’s not my bot

[cobalt sleet]

Well then now you know

[sturdy swan]

@cobalt sleet Why popular bots saying that I need manage channels perm

[cobalt sleet]

The only reason they'd need it is to rename the channel but that doesn't actually add any functionality.

[floral pagoda]

„support“ becomes „🔐-support“ or something, that’s called renaming

[covert yew]

login error

[wide edge]

I can't vote

[onyx merlin]

at 1/9/22 i submitted my bot but still it is not verifed

[cobalt sleet]

-cacheclear

[wild stone]

@wide edge

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[cobalt sleet]

Please follow the instructions above

[wide edge]

Ty I'll try this

[onyx merlin]

@cobalt sleetits going to be 2 weeks

no reply still now

[cobalt sleet]

I see your bot is still undergoing verification. I've contacted the bot reviewer for more information.

[onyx merlin]

yeh

[sturdy swan]

Now it’s alright?

I mean I didn’t get denied or accepted

But should it look like this

[lunar ember]

Still getting the same error

Im trying this on mobile now on my 4g network

Nvm my problem is this now 😭

It won't load through

After pressing authorise

[tame minnow]

I cant add my bot

[shell inlet]

-addbot

[wild stone]

@tame minnow

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[tame minnow]

i mean when i go to top.gg/bot/new there is no website