support

[brave dagger]

Got several of my accounts hacked because I was dumb enough to click it

[long ferry]

Did it occur through this server?

User is not in this server

we do not moderate drama happening outside of top.gg, reach out to discord through https://dis.gd/report

[mortal orbit]

My bot has been rejected because of the permission GG

[long ferry]

yup, no bot should require administrator

[mortal orbit]

I do not think that it is possible for you to choose the bot’s Permission and choose according to the will of the people

[long ferry]

You are free to have your bot require any permissions you want, though in order to get listed on top.gg, your bot is required to follow our guidelines listed in #rules-and-info

[mortal orbit]

I think Bot is safe, but you have the freedom to choose

So what do you advise me to get accepted? @long ferry

[long ferry]

fixing the issue it was previously declined for

[mortal orbit]

Permission?

[long ferry]

-botperms could help you with that

[wild stone]

Why was my bot declined for requiring unnecessary permissions?
Bots should only require permissions that are actually needed for its features. This may include for example MANAGE_ROLES for muting a user by assigning them a mute role or MANAGE_CHANNELS for renaming a channel.

It is important to differentiate between:

• Requiring the user to have certain permissions to use your bots command
• The bot itself requiring permissions to use features the user requested

How can I figure out what permissions my bot needs?
Discord provides a documentation on which permissions need what, which can be found here. Please note that this may not include all the permissions certain features may need. This is the case on bots requiring MANAGE_ROLES instead of MANAGE_CHANNELS when creating channel permission overrides. So take advantage of the search feature within discords API documentation.

[mortal orbit]

Ok but there's another command needs Administrator

Like Scrim CMD

It makes the bot have a permission to see the another channel

[long ferry]

does not require administrator

[mortal orbit]

Like scrim id & Tdm id i think u will not understand that

[long ferry]

you want the bot to see all channels with administrator

[mortal orbit]

Do you know what's scrim ?

[mortal orbit]

Not this only

[long ferry]

the user can easily grant the bot the permissions to the channels itself, there is no administrator needed

[mortal orbit]

Bot description ( make your life easier 😐 )

Ok ok now there's problem with permission

[long ferry]

Your bot was declined and I can not get your description. Once again any feature provided by discord is covered by a separate permission.

[mortal orbit]

Wait me till i re-setup it

[mortal orbit]

So

Wait me

So now i think i have to Represent ? @long ferry

[long ferry]

Once you have fixed the issue your bot was originally declined for, you are free to resubmit your bot through the same way you submitted it before.

[mortal orbit]

I have removed admin permission

This is the issue i declined for

Represent or not ?

[long ferry]

if you have fixed it, then you can resubmit it

[mortal orbit]

Done

Have a good day

[swift anchor]

hey, top.gg does not load the profile picture of my bot, is that normal?

i can't run a successful ad campaign like this

[mortal orbit]

This takes some time

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[swift anchor]

it's on top.gg for more than a year

[swift anchor]

thanks, i'll try

[slate umbra]

hi support team I have a problem my server wont show anymore in the website

[long ferry]

whats the id

[slate umbra]

this is the server id 951487888439246940

[long ferry]

guild was locked, refer to the reason on the server page

[slate umbra]

is there something I can did to fix that I already changed the server pic minutes ago

[long ferry]

Reach out to the Moderator who locked it, in your case @cyan palm

[slate umbra]

ok thanks I will dm him

[iron aspen]

Can anyone help me with my ticket? 319060 -- I'm supposed to have ads running since yesterday but nothing appears to be running, I've paid in full. My server keeps disappearing from my Top.gg profile.

[cyan palm]

try to clear cache and if that doesn't work you can use a different browser

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[lean echo]

hi

i dont join my discord account

in top.gg

discord.com is not working

why? help me pls 🙏

[brittle orbit]

Can you please elaborate?

[lean echo]

okey wait i will send video

discord.com is not open

[brittle orbit]

-cacheclear

[wild stone]

@lean echo

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[lean echo]

what is this

[brittle orbit]

Clear your cache/cookies

then it should work 👍

[lean echo]

okey i will try

not working discord.com is not open

[long ferry]

that issue is related to discord, not us

reach out to their support

[lean echo]

how to do this

[long ferry]

https://support.discord.com

[lean echo]

thanks

[brave dagger]

Discord still says he is?

[long ferry]

the username you have provided never joined top.gg

[stoic socket]

Is it planned for the logo on the widget to be changed to the new one?

[next kestrel]

not that I know of, it's likely that it was such a small thing that was missed out during the redesign
I'll surely let someone know!

this is already on the list and is planned to be changed!

[brave dagger]

Interesting

[sly forum]

My bot's name and picture has been changed. I couldn't update the site. I would be glad if you help. Thank you.

[next kestrel]

-refreshdata

[wild stone]

@sly forum

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sly forum]

unfortunately it doesn't work 😦

@next kestrel

[next kestrel]

make sure to press on edit and then save after you click on refresh data!

[sly forum]

I will try. Thanks

I got it.

[empty wave]

Am I able to get a review I left on a bot a few months ago removed?

[next kestrel]

you can! however you cannot do that yourself, feel free to DM a moderator and they will further assist you

[empty wave]

Awesome thanks 🙂 any mod online or should I DM a specific one?

[next kestrel]

any online mod

[eager parcel]

Ok please fix the bug where if you put a space at the end of a custom invite link the site just breaks and wont let you submit

[long ferry]

an invite doesn't have a space nonetheless, so thats somewhat intentional

unless you're referring to using the generate invite button

[eager parcel]

I copy and pasted it from a generator, and it looked like
httpsL//discord.com/oAuth bla bla bla nfnbjfkhbhfehbefbefh
But then above, it had a space at the end

If you copy and paste it, you can see the space

I didnt notice it for 30 minutes

[long ferry]

That's from the generator, not top.gg, that's up to the generator to do that

it should've marked that error though

[eager parcel]

it didnt

[long ferry]

whats the site

[eager parcel]

D I S C O R D

[long ferry]

tells me that error

ignoring the insert client id

[eager parcel]

Its not

[long ferry]

since thats still a proper url

[eager parcel]

THERE IS NO ERROR

It just goes back to step 2 and everything is stuck in a defferred state

[long ferry]

yeah cant reproduce, works directly for me

[sturdy swan]

How do I do this

If someone voted for the bot, it would send a message like this

[next kestrel]

head over to #topgg-api and check the pinned messages

[scenic oasis]

How long does it take to get your application reviewed?

[next kestrel]

-upto

[wild stone]

@scenic oasis

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[scenic oasis]

Not the bot exactly I meant the contributor application

[long ferry]

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[scenic oasis]

🤨

[zinc oracle]

You've already applied.

[scenic oasis]

Mb sorry

[scarlet pasture]

Hello I'm trying to add my server in your website but it doesn't show my server. Why is that?

[next kestrel]

click on “refresh servers”

if that doesn’t solve the issue, log out and log back in

[scarlet pasture]

done with that but still it doesn't show

[scarlet pasture]

I also tried it

[next kestrel]

try clearing your browser cache and try again

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[scarlet pasture]

tried it same problem

I figured it out already

thanks

[sturdy swan]

when vote will reset ?

[floral pagoda]

At midnight (UTC) at the start of each month

[sour yacht]

Hi! My bot was added to top.gg by someone else. Would it be possible to transfer it to me?

( https://top.gg/bot/911013892908548106 )

[steel sinew]

I would suggest messaging an online Moderator. They will help you!

@zinc oracle maybe you could help them?

[sour yacht]

Thanks! If they don't respond soon I'll dm another moderator

[sturdy swan]

@next kestrel my bot ist online now

[wild owl]

When votes will be reset?

It should have been reset by now

[next kestrel]

hey! you will have to resubmit your bot and wait for it to be reviewed again

[next kestrel]

1st of each month midnight utc, it will reset after you get the first vote of the new month

[rugged dew]

Hey, there would be an opportunity to post a comment on my bot page. Because a person has been trying to hurt me for some time on each of my projects and use double counting to make harmful comments and must ?
this person literally said some bullshit since he tackles one of my projects by saying things wrong

[next kestrel]

feel free to dm an active moderator and they will remove these comments for you!

[rugged dew]

Who would I contact?

[brittle orbit]

An online moderator

perhaps SuniL

[rugged dew]

thx

[brittle orbit]

Np

[sturdy swan]

can you use width and height for a iframe on bots description?

[brittle orbit]

-css @sturdy swan

[wild stone]

@sturdy swan

You can change colors, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.

💡Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot or server information, ads etc. You may change colors and border colors of site elements, but you may not modify the text content within. You must also follow our bot guidelines when designing your entity page, this includes no NSFW content and no seizure-inducing CSS! Failure to follow these guidelines will result in your bot or server page being declined, removed from the site or locked.

[radiant edge]

why my server votes number suddenly become 0 again?

[brittle orbit]

Every month votes reset at midnight UCT

[late trench]

Hello, we can't change the name of our bot on top.gg?

[radiant edge]

got it thanks

[brittle orbit]

-refreshdata

[wild stone]

@late trench

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[late trench]

Yea i click on the edit option but there's not any option of renaming our bot name and pfp

[brittle orbit]

You cannot change your bots name and pfp just on the website. If you want to change your bots name and profile picture you'll have to do it through the Discord developer portal

[late trench]

Yea I've already changed everything in the dev portal but my bot name is still the old one on the site and there's no pfp

[brittle orbit]

You have to do what this says - read the embed

[late trench]

I refreshed data

[brittle orbit]

Step one: Click the Refresh Data button in the sidebar on the right.
Step two: Click Edit on your bot page and then Save.

[late trench]

Ah, updated now 👍🏼
It was kinda late but fixed now thanks

[brittle orbit]

No problem :D Have a great day and thank you for using Top.gg!

[brittle ivy]

is there a way to track votes for each month? I want to know how many votes my bot had last month for example, since it just got reset

[next kestrel]

answered in #topgg-api

[shrewd valley]

Hi! How can i track who voted for the server with my bot?

[next kestrel]

head over to #topgg-api and check the pinned messages

[shrewd valley]

Thanks! , just with the webhook i can catch the members vote?

[next kestrel]

yes!

[shrewd valley]

Thank you 😮

[iron aspen]

Any mod can help me with this?

[floral pagoda]

Is this the account you paid with? I do not see any records of you bidding in auctions 🤔

There are support times, your ticket will also be answered in a timely manner

[swift anchor]

hey! i'm having some trouble with my bot's avatar in auctions, showing like this. on the bot's page it shows ok

[next kestrel]

try clearing your browser cache by following the steps below

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[vast slate]

hello <@&817055174613794826>

I can't understand why i have only 2 votes in search list but on the statics page i have 12 votes, so im ranked with people who have 2 votes but i have 12 please help

and on the page of the bot:

knowing that some people didn't have the reset votage

[long ferry]

caching, check back later

[vast slate]

ok

[floral pagoda]

Hey! Please open a thread in #auctions-support for this. Mention the FastSpring ID as reference and the team will solve this with you

[sturdy swan]

i want to talk to a manager, the reviewer declined my bot calling it a copy and i showed him proof its not and he says that its same as lavamusic

i dont understand how he is saying its same

[long ferry]

Sure, feel free to reach out to a moderator such as me

may not respond right away though

[floral pagoda]

Your music bot got approved by me today

[sturdy swan]

not musico

spi beatz

[sinful steppe]

Is there is a any about bots in 100 servera

Servers

[brittle orbit]

Could you please elaborate?

[floral pagoda]

There is no requirement for your bot to be listed. It just has to follow our guidelines

[sinful steppe]

There is an rule about my bot in 100 server or any amount server

Sry i dont have much eng

[brittle orbit]

There is no requirement for your bot to be listed. It just has to follow our guidelines - As stated by Dom

[sinful steppe]

Ok thx

[brittle orbit]

Np. Thank you for using Top.gg! 🙂

[hard scarab]

I’ve set up the bot and created my server as public, put in the tags all that. Still doesn’t appear when searching for server name or relevant tags several days later. Is this normal?

[floral pagoda]

Works fine for me

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[floral pagoda]

Try this and see if the "error" still appears

[hard scarab]

Oh interesting, why wouldn’t it appear from just hamsters or hamster though?

[true panther]

how to delete webhook?

[sturdy swan]

I need to talk to a staff member who has access to add and removal of bots/servers.

I want to talk privately about my account for a complicated topic

[cerulean ember]

If it's related to bot/server you can dm me or any online moderator!

[sturdy swan]

I want to dm you since you respond

whats the right perms for mute/unmute?

[floral pagoda]

#development for coding questions

[sturdy swan]

oh mb

[floral pagoda]

No worries!

[lofty oracle]

how can I remove a bot from a team?

[long ferry]

you cannot transfer it back to a user, the only way would be to delete it

[lofty oracle]

okay, thanks

[sour island]

Hello, does this error from top.gg ?

Or from my language code..

[long ferry]

you're trying to make a local request

thats not related to top.gg at all

127.0.0.1 is localhost

[indigo estuary]

Is this broken? I posted a announcement on top.gg but it did not post

please ping with replies

[floral pagoda]

It takes up to 30 minutes until it is displayed

I would check back from time to time

[indigo estuary]

Ah oki

[sour island]

Yep i have check it the Webhook URL was different, it solved tysm

[jade marten]

So I'm on top.gg and I find a server I want to join. I try to join but it says the link is expired. I've never been banned or kicked before.

[long ferry]

the invite is simply invalid, we can't help with that, report the server for having an invalid invite

[honest patrol]

We can do that? Some servers have strange name, such as raided by... and more.

[long ferry]

if the invite is invalid, yes

[honest patrol]

Okey tnks

[long ferry]

we don't moderate it if the server has been raided and the information changed, unless it was changed to something that falls under our guidelines

[honest patrol]

Oh ok

Tnks for inform

[hearty walrus]

How to delete a project from top.gg?

[next kestrel]

on your bot page, under “creator controls” you will see a delete button

[hearty walrus]

@next kestrel where?

[next kestrel]

on the bot page not on the edit page

[hearty walrus]

@next kestrel bot pic is not coming here why?

How to set it?

I have no funds but I bidded without no funds what will happen?

[next kestrel]

-refreshdata

[wild stone]

@hearty walrus

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[next kestrel]

please ask auctions related questions in #auctions-support

[hearty walrus]

Oky

[granite bison]

Hi, is there any issue with providing an incentive or reward within a bot or server for voting or reviews?

[long ferry]

providing incentives for reviews is against our guidelines, for votes it's not

[granite bison]

Excellent, thank you kindly

[sturdy swan]

is the voting number broken? i voted multiple times for my bot and the number hasn't changed at all

[long ferry]

likely caching

[sturdy swan]

its been like that for a week

[long ferry]

your bot has 1 vote according to the api, no other votes were made since the first of september

[wary marsh]

DAO vote balance claimable or not? Why I have no options then...

[sturdy swan]

Where i can see my bot which i have applied for top.gg ??

[cobalt sleet]

On your top.gg profile after you log in

[sturdy swan]

I cant @cobalt sleet

And i applied of my 1 bot

In top.gg

It have wrritne it will verified after 2-3 weeks

[cobalt sleet]

Using this Discord account?

[sturdy swan]

And now ut is 4th week going on

[sturdy swan]

Nope

Bot os acc

[cobalt sleet]

What's your bot ID?

[sturdy swan]

Wait

1011674034339053648

@cobalt sleet

Thid

This*

[cobalt sleet]

It has not been 4 weeks. It has been 3 days.

[sturdy swan]

Uff

It cant be go fast

@cobalt sleet

[cobalt sleet]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[cobalt sleet]

-notified

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[vocal frigate]

hello, my bot lost 19 vote, why ?

[next kestrel]

votes reset every month

[vocal frigate]

aaah ok thx

[sturdy swan]

bro im waiting for a week and my bot not proved yet

[long ferry]

3-4 days since you submitted it

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sturdy swan]

my bot was proved and i change my account and some one tell me do some steps and he tell me wait 2 weeks again for proved it again

[long ferry]

it has been 3-4 days since you submitted the bot the last time it was declined, refer to the message above

your queue position resets when your bot gets declined

[sturdy swan]

so how much i will wait

to proved it

again

[long ferry]

see above

[sturdy swan]

2 weeks

https://cdn.discordapp.com/emojis/944970651247185931.png?v=1&size=48&quality=lossless

[long ferry]

,

[sturdy swan]

-notified

-notified

[long ferry]

staff only

removed

[cobalt sleet]

-appeal @quiet skiff

[wild stone]

@quiet skiff

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[plucky moon]

Hi, How can I change the name of my bot that appears on the page?

[long ferry]

-refrehsdata

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[quiet skiff]

ty

[quick solar]

how can I add more creators to my discord bot?

[brittle orbit]

-team

[wild stone]

@quick solar

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[quick solar]

i created a wrong one and deleted it now i cant change anything from my bot.
when i try to save it says unauthorized.
what can i do?

[cobalt sleet]

To clarify, you created a team, added your bot to it and then deleted the team, and now you've lost access to the bot page?

[quick solar]

yes bc i did it before, but then my friend said that there should be a different variant. so i deleted it and now lost access :/

[idle willow]

Hey there , My bot isn't showing in the music category . It as around 70 votes i scrolled to end of the page but still it isn't showing !

[cobalt sleet]

The only way for us to fix this is to delete your bot from the site and for you to resubmit it. You will lose any votes you have this month so far but all other data like reviews will be kept. Please DM me if you want to go ahead with this now.

[idle willow]

@cobalt sleet can you help me regarding this

[cobalt sleet]

What's your bot ID?

[idle willow]

Moosic - 936875191580102666

[cobalt sleet]

When did you add the music tag?

[quick solar]

alright messaged u :(

[idle willow]

its from the starting , when i applied .

[cobalt sleet]

It does appear if you scroll down far enough

[idle willow]

I did , sometimes it appear and most of the time i keep on scrolling it doesn't show

[cobalt sleet]

It does show on results for the music category. That's what you were referring to originally. Is there another issue?

I'm not sure I understand

[cobalt sleet]

You can delete your bot yourself by adding /delete to the end of the page url

[sturdy swan]

@cobalt sleet

I want to know can i add my voting site of bot in my code rn and my bot is bot applied

So i can add na ?

[next kestrel]

wdym by voting site? could you give a bit more context

[sturdy swan]

Voting site means

My bot page on top.gg

Its not applied but it is showing my bots profile link on top.gg

So i can add fhat link on my code ?

[next kestrel]

that is completely normal, your bot page will be public only when its approved

going to the vote page while unapproved will send users a 403 page

[sturdy swan]

@next kestrel ohh

Wait

https://top.gg/bot/1011674034339053648

Give me ss ffom your side sir

@next kestrel

[next kestrel]

you can use an alt account to check

[sturdy swan]

Bro cant

I have only

1 browser

[next kestrel]

login with a different account on the site

[eternal knot]

Why aren't the issues regarding the report button and replying not prioritised?

[gloomy shell]

We are working on that issue but it is a much larger and more difficult bug to fix. It definitely is something we are working on.

[rain valley]

How can I change my bot's profile picture on Top.gg?

[shell inlet]

-refreshdata

[wild stone]

@rain valley

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[rain valley]

Thank you

[shell inlet]

np

[sturdy swan]

hi added my discord server in top gg and i wanted to add a role when someone votes automaticly hes going to get that role but it doesnt show me the role that i want to add can someone help me??

[next kestrel]

make sure that the role you wish to assign is placed lower than @small lantern bot’s role

[sturdy swan]

ok thank you very much

[near island]

I cannot delete announcement.

Please help.

[next kestrel]

go to your bot/server page -> click edit -> announcements
choose the announcement you wish to delete and you can see a delete button

[near island]

I already clicked on it.

But nothing ran.

It just be as it.

[next kestrel]

did you try refreshing the page?

[near island]

Let me see.

It works now.

Thanks for the help.

[sturdy swan]

how i add a webhook that when someone votes a message will send in a channel tha it will say thanks for voting??

[next kestrel]

head over to #topgg-api and check the pinned messages. it shows how this can be implemented

[sturdy swan]

ok thanks

Aren't credits supposed to stay for 30d apparently balance is 0

[hollow trout]

Help commands are typically for bots with prefix commands, and don't have a purpose for bots that leverage slash commands, because slash commands have descriptions for each command and every option on the command. Does Discord's slash command UI count as a "clear and obvious point of entry?"

[next kestrel]

yes they do

[hollow trout]

Awesome, thanks!

[floral pagoda]

You redeemed $16 on the 2nd of September

The number just shows you the amount you can redeem

[sturdy swan]

So where can I see balance creidts

Kinda just getting started w all credit stuffs

[floral pagoda]

You can see them on the Auctions page

[sturdy swan]

Ah ok ty

[floral pagoda]

When you go to the “Pay” tab (If it’s named like that)

[sturdy swan]

So we get 15$ credit for 101 votes each month right?

[floral pagoda]

Yes, correct

[sturdy swan]

After that 1k = 1$

Aight thanks

[runic holly]

Hi, I would like to remove my bot from top.gg

I don't see a delete button

how should I go about this process?

[steady ridge]

add /delete to the end of the url

so https://top.gg/bot/(numbers here)/delete

[runic holly]

Epic

[vernal cloud]

Hey I'm having an issue with Mediabot not reacting to its prefix

[next kestrel]

-wrongserver

[wild stone]

@vernal cloud

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[river palm]

I need to update my my bot's pfp and name

[wild stone]

@river palm

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[jovial moss]

Help

[shell inlet]

can you paste the link where you're getting that error?

[jovial moss]

Okey

[jovial moss]

my problem is fixed for now

[foggy parcel]

When will the delete comments button come back?

[brittle orbit]

No ETA

[foggy parcel]

What does mean ETA

[brittle orbit]

Estimated time of arrival

[foggy parcel]

I have a problem with fake comments and I've been waiting for a long time. is there anything you can do? For example, is it possible to delete comments? Also, the person who made the comments wants to delete the comments.

[brittle orbit]

cc @shell inlet

[shell inlet]

hey, you can dm me with the bot/server's id and if the reviews go against our guidelines i'll remove them

[foggy parcel]

Ok but your dm is disabled

[shell inlet]

i don't think it is

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[foggy parcel]

Ok i send a message to your dm 🙂

[dusky eagle]

why can't i claim these credits? it is the start of the month

i have had them for like 20 something days

[rich kestrel]

Hi. I vote for like 45 (and growing) servers per day because I'm a nerd and I'm in like 150 servers.
When I try to vote, it often tells me I need to log in to vote, but then I go to log in and it doesn't let me. I log out and back in, still doesn't let me. It just says I need to log in to vote. It finally lets me vote after 1-2 hours of waiting, but it's annoying when I need to access a channel and can't due to this bug.
Is there something I should be doing to prevent this? Is this a common issue? It's been happening for a while now, but I've now had it happen every day for the past few days.

[outer osprey]

<@&817055174613794826> I can't submit my ticket because the captcha isn't working...
So :
Hello, I have 2 comments with 1 star on my bot page (Bassify.dlr) but the comments are wrong, one is not my fault and another says it's a copy paste but it's wrong so can you delete them?

[inner zodiac]

Can anyone help me I have selected a wrong bot in three different auctions. Actually, another bot of me should go there now but the wrong one is logged in. is it somehow possible to change this? <@&817055174613794826>

[floral pagoda]

Just replace the bid with your other product by bidding the same amount again

[dusky eagle]

<@&817055174613794826>

[floral pagoda]

There’s no need to ping the team multiple times…

You’ll get a response as soon as someone knows the answer

[dusky eagle]

got it. thanks!

[floral pagoda]

How does your redeem log look like?

[floral pagoda]

Can you please provide your bot ID so we can have a look at it?

[inner zodiac]

Thank you

[floral pagoda]

Let me know if that worked for you! :)
Otherwise head over to #auctions-support so we can help you further

[floral pagoda]

Redirected it to a CM, thanks for flagging

[rich kestrel]

thank you!

if it means anything, i do have a bookmark thing and it opens all of the tabs at once to vote for each individual server. That might break it, maybe? But I've always had this problem off and on, even before I did that.

just something to consider

[floral pagoda]

Maybe you’re logged out when opening some tabs, that could be a thing

[rich kestrel]

I never log out for any reason, not manually. That'd be a loading bug or something, I think.

[inner zodiac]

Yeah worked just fine

[long ferry]

You're getting ratelimited

that is the reason#

[rich kestrel]

Ah, should I open them each individually then? Would that help?

[long ferry]

there's no way to go around that, a user isnt expected to open around 45ish tabs as far as I'm seeing, that at once

[outer osprey]

802586216981463050

[rich kestrel]

ah lol, uh, well thank you

[fiery beacon]

Im trying to add my bot to top.gg, but when i paste my application ID, the next step button lights up but i cant click it

I submitted a ticket and it was not helpful

[long ferry]

could you try a different browser

make sure you're not using any sort of extensions that could interfere

[fiery beacon]

maybe, let me try edge

seems to work on edge. would adblock prevent the button from working?

[long ferry]

shouldn't as far as I'm aware, what browser have you used before

[fiery beacon]

Chrome is my default for pretty much everything, but this is the first time ive actually uploaded a bot to top.gg

[long ferry]

then I'd suggest trying chrome again, but with disabling the adblocker

[fiery beacon]

let me f5 rq

[long ferry]

even if it shouldn't affect submission

[fiery beacon]

yeah ig, thats wierd

without adblock it works fine

might want to put up a note or smth, idk if this comes along a lot

[sturdy swan]

hi uhmm i wanted to ask if someone can send a code in python to make so when someone votes to send a messasge

[primal berry]

Is it possible to either delete, edit or change the rating of my own review on a guild/bot?

[sturdy swan]

idk

[floral pagoda]

#development

[floral pagoda]

As of right now: No
The team is working on the whole rating / comment thing though

[primal berry]

Ah, okay!

Thanks!

[sturdy swan]

Is there option to revert bid or like edit cpm?

[cobalt sleet]

-aticket

[wild stone]

@sturdy swan

Auctions Support Ticket

In order to keep things organised, and since your enquiry may require you to send personal information, please [create an auctions support ticket](#auctions-tickets message) right here within Discord in #auctions-tickets.

Please provide all relevant information within the thread. A member of our <@&817055174613794826> will join to assist you as soon as they can!

💡 For any issues with payments, please make sure to include the FastSpring invoice ID contained in your payment confirmation email.

[floral bolt]

GM, Can i use #topgg-api for my server in top.gg?

[long ferry]

top.gg/servers does not have an api

[scarlet ether]

hello

#mod-logs message

actually, the lockdown command need the manage_channels permission

because it will change the permissions of the channel

[gloomy shell]

Manage roles is all that's needed to edit permissions for roles, including send messages.

[scarlet ether]

ohh, alright

thank you

[frail barn]

can it be that the search is somewhat broken again?

because it starts showing mostly small irrelevant bots again which it did at some point but got fixed

[next kestrel]

seems to work fine for me, could you tell me what’s your search query?

[obsidian locust]

When will that be fixed 💀

It's been 4 months and you are only adding new slots to auctions seem that you don't care about the users but only about money

[sturdy swan]

#954488568967995472

Search results for bots are now properly sorted by vote counts. When counts reset at the beginning of the month, it may take a day or two to update properly.

[obsidian locust]

but the bots here have the correct vote count

i think it's for old vote count that can take 1 day or 2 to change

[fluid birch]

@sturdy swan moving to the support channel is the issue related to top.gg tos or discord tos?

[outer osprey]

So ?

[next kestrel]

you can feel free to dm an active moderator with the pictures of the reviews you want to remove and they will sort it out for you!

[outer osprey]

okk thx

[sturdy swan]

Is there a discord support server? im confused im trying to report a serious issue but nobody is taking it seriously?

[next kestrel]

if this issue is related to top.gg, feel free to let us know here and we’ll take a look at it

[sturdy swan]

i tried but was told "bring it up with discord", im in a difficult suituation all im trying to do is raise awarness to something serious that happened but im dgetting dismissed.

[next kestrel]

there is nothing we can do about it if its not related to top.gg. your best bet would be to contact discord at https://support.discord.com

[sturdy swan]

i tried that discord ignored it, please at least investigate this its unfair just to look at the one saide of the conflict.

[cobalt sleet]

-m @sturdy swan Ignoring support staff

[wild stone]

🐈 nyancat 🐈#1854 was successfully muted

[wet jacinth]

Hello, I've Added Bot, It's Been 2 weeks, No Reply

[floral pagoda]

Your bot got deleted recently. You added it back yesterday

[wet jacinth]

That Another Bot

[frail barn]

It seems to be better now... Maybe it's related to what you guys wrote in #954488568967995472 "When counts reset at the beginning of the month, it may take a day or two to update properly.". So in the first few days of the month, search results seem to be rather random until they reflect vote counts.

[wet jacinth]

It's been 7 days still no response

[floral pagoda]

#mod-logs message

It got declined days ago

[wet jacinth]

I'm Not Saying That Bot I'm Saying That

[floral pagoda]

Have a look at #mod-logs and search for your bot ID

The bot "Venüs" got deleted recently

[wet jacinth]

I applied from the beginning, no response

[long ferry]

one bot was submitted yesterday, the other 7 days ago

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[long ferry]

read above

[floral pagoda]

Refer to this. Please wait for the reviewer to review your bot

[wet jacinth]

It's been 7 days, when will our members be examined

[long ferry]

quote:

HOW LONG ARE BOT APPROVALS?
Up to 1 WEEK OR MORE.

[wet jacinth]

How long does it take

[floral pagoda]

I see that your bot is in our Verification Center. It is still being tested then

There is no ETA on how long it takes to review a bot after it has joined the Verification Center. I can ask the reviewer to give an update though

[wet jacinth]

No Trouble For Me Our Members Are Waiting

[wet jacinth]

it's possible

Now I'm going to bring the update to the bot, I can't get it because I added it to your site

[wet jacinth]

@floral pagoda The Bot Crashes Too Much, I Wish You Give It 10 Minutes

[long ferry]

Once you have fixed what it was declined for, you can resubmit

[cyan palm]

@wet jacinth I already answered this for you 3 times

[stoic valley]

My bot decline with a fake reason

[brittle orbit]

Please DM the bot reviewer that declined your bot.

[stoic valley]

Ok sir

[brittle orbit]

Your reviewer was Woo and the reason was:
"Your bot seems to be an unmodified instance of EconomyBot (https://github.com/PlusFlippy/EconomyBot) We don't allow unmodified clones of other bots."

[stoic valley]

But I am very unhappy
I didn't expect it

[brittle orbit]

You'll have to DM the reviewer about that for more information.

[stoic valley]

Ok

[iron pier]

What are the requirements for creating a discord forum?

[floral pagoda]

This channel is only for support regarding Top.gg. Please ask your question in another channel

[brittle orbit]

-notdiscord

[wild stone]

@iron pier

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[frozen imp]

i have these idk what the top one is for anyone know

Request request = new Request.Builder()
                .url("https://top.gg/bot/[REDACTED]/webhooks")
                .header("Authorization", "[REDACTED]")
                .build();
DiscordBotListAPI api = new DiscordBotListAPI.Builder()
                .token("[REDACTED]")
                .botId("[REDACTED]")
                .build();
        

[next kestrel]

please ask in #topgg-api

[frozen imp]

k

[obsidian valve]

hello, I entered my ID while confirming my bot, but other parts did not open. Could you help?

[next kestrel]

could you try refreshing the page and logging out and logging back in to see if it fixes it

[storm compass]

hello, here I can report spam to the dm from a user?

[next kestrel]

feel free to dm any active moderator and they should guide you from there

[obsidian valve]

Even though I refresh the page and log out, I still can't go to the questions

[long ferry]

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[exotic hemlock]

Hello, I want to add a server to the site, but unfortunately I have been waiting for the third part to load for exactly 10 minutes. I don't have internet problem

[long ferry]

are you adding the server with an account that is not the ownership over the server?

[true flume]

Hi I do not see my server on that page where I can add it

[floral pagoda]

If you want to add it: https://top.gg/servers/new

[true flume]

yeah nothing there

[floral pagoda]

You need to have the proper permission(s). Also check if you are logged in with the correct account

[solar rose]

client.on("ready", () => {
    client.user.setPresence({
        activities: [{ 
          name: "my code",
          type: "WATCHING"
        }],
        status: "idle"
    })
})
``` Trying to implement this code into this code. 

```js
const { prefix } = require("../../config.js");
const { Activity } = require("discord.js");

module.exports ={
name: "ready",
run: async (client) => {
    client.manager.init(client.user.id);
    client.logger.log(`${client.user.username} online!`, "ready");
    client.logger.log(`Ready on ${client.guilds.cache.size} servers, for a total of ${client.guilds.cache.reduce((a, g) => a + g.memberCount, 0)} users`, "ready");

    //Game
    let statuses = ['/help', `Prefix ${prefix}`];
    setInterval(function() {
          let status = statuses[Math.floor(Math.random()*statuses.length)];
          client.user.setActivity(status, {type: Activity.Playing});
      }, 10000)
 }
}

[true flume]

Well I am owner of the server what I want to add so... xd and what is proper permision?

[floral pagoda]

#development

[floral pagoda]

That should be enough. Can you share a screenshot of the page you are looking at?

[true flume]

sure

I tried to refresh servers too but nothing

[floral pagoda]

Check back later then, could be something related to Discord and them handling things

[true flume]

sure ty

[exotic hemlock]

a yeah

[long ferry]

try with the account that does

[versed cedar]

hey, so what is the less amout of work that I can do to add my bot?

like I plan to update it etc but is there a certain amount of for say commands etc that is needed?

[floral pagoda]

Yeah, have at least one "feature" or 5 valuable commands (serverinfo, userinfo, avatar, banner etc.)

[versed cedar]

whata do you mean by "feature"

[floral pagoda]

Like a reaction role/music or currency system. Something that is dynamic and changing based on the user input

[versed cedar]

Ok thank you

So basically

The bot (for an example) should reaction role and have 5 commands?

[floral pagoda]

"or 5 valuable commands" - No

[sturdy swan]

log out of top.gg then log back in

[versed cedar]

or so I can just have 5 commands?

[floral pagoda]

"5 valuable commands (serverinfo, userinfo, avatar, banner etc.)"

[versed cedar]

ok thank you Dominik

[sturdy swan]

for me it takes 3 days for it to get checked every time 3 days

[proper grail]

؟؟

[floral pagoda]

Your bot is tested by us reviewers first. Therefore you can't access it via public link yet. Log in to Top.gg and then you should be able to edit/see your bot page

[proper grail]

Ok 👍

[valid root]

Question!, are "premium only" bots allowed here? I am thinking of making a somewhat niche bot and having it basically be paid only maybe with a week or two free trial and I was wounding what the rules on that are.

[sturdy swan]

I don't believe so.. However, let me ask someone real quick and someone will be with you ASAP

[floral pagoda]

No, they’re not allowed

[sturdy swan]

Alright! I have an answer for ya!

So, it is allowed, however, you will need to allow access for testing

[floral pagoda]

It’s the same as for vote-locking as far as I remember correct

[sturdy swan]

Dom check #904099945936719873

I thought so too

[valid root]

I was thinking of giving each sever like a week or two trial or something, its still an idea thats just in my head but I figured id ask around to get the ball rolling

[sturdy swan]

Yea that would be great to have a trial!

And it is allowed (you can also view the rest of the guidelines here: https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines)

However, it is not recommended, as it could lead to a bad user experience. But it will be allowed on Top.gg

[valid root]

its kind of a niche thing so normal users wouldnt really have any use case for it and those that do would probably be more then fine to pay for it

but thanks for the help

[long ferry]

Also note that you will be required to grant access to premium during testing

-verification

[wild stone]

The only guilds we might invite your bot to regarding Top.gg-related things such as verification or polls are:

• 333949691962195969 - Top.gg Verification Center
• 264445053596991498 - Top.gg
• any guild owned by a user with the role <@&767389896133443625> in this server.

Any other guild claiming to be affiliated with Top.gg's verification is very likely false.

[long ferry]

its not always the same testing guilds

[sturdy swan]

i did the refresh data thing and it didnt do anything, i switched my logo and name

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[sturdy swan]

Oh

thanks

[fresh rose]

do nsfw bots continue to be scrutinized?

[fervent garden]

afaik NSFW bots are allowed on top.gg as long as their main features aren't based around NSFW & It isn't mentioned anywhere within the bots top.gg page

[fresh rose]

what about the label?

nsfw...

Turkish , Nsfw

[fervent garden]

that might be allowed but I'm not certain, I'd guess since its a valid label/category it'd be allowed but you'll have to wait for someone who can confirm it since im not certain

[fresh rose]

oh Moderator?

@long ferry sorry ping bro

[fervent garden]

i think its allowed but it'll display this

[fresh rose]

hm

👍🙂

[long ferry]

you are not allowed to advertise your bot as nsfw on the site, you are allowed to entirely have your bot based on nsfw, but not mention that on the bot page

[fresh rose]

hm

[fervent garden]

basically as long as you dont mention nsfw on the top.gg page you'll be fine

[long ferry]

correct

also applies to the bots name and avatar, both cannot be nsfw

[fresh rose]

the bot is not completely nsfw, but it is currently built on nsfw

[fresh rose]

avatar no nsfw

[long ferry]

yup, you can submit your bot, but not mention these nsfw features on your bot page

[mild tapir]

Hello,

https://top.gg/bot/932453970172063784

I completely updated my app.
But, when I do Data Refresh.
My own personal picture and the picture of my application do not change.
Can you make an edit for this?
Thank you...

[next kestrel]

make sure to click on edit and then save “after” clicking refresh data

[mild tapir]

I have provided the necessary procedures, my friend.
But unfortunately it doesn't.

[next kestrel]

also to make sure your profile picture is updated, a simple relogin should fix it

[mild tapir]

Let me log in again now.

[next kestrel]

are you sure you’re clicking on refreshdata -> edit -> save?

[mild tapir]

Yes

[next kestrel]

can you confirm if you’ve actually changed the picture of your bot on the discord developer portal and not just the application profile

[mild tapir]

Even,
When I log back into my account.
I have added the application announcement.
When I check it shows old post.

[mild tapir]

Am I allowed to post a picture?

[next kestrel]

yes you can

[next kestrel]

announcements take a while to show, how long has it been since you posted it?

[mild tapir]

About 5 minutes passed.

[next kestrel]

give it approximately an hour or less, it should show up!

[mild tapir]

Okay fine.
What should I do for the picture problem?

[next kestrel]

i’ll let someone on team look into this and get back to you!

[mild tapir]

I would be very happy for that.
Thank you very much for your detailed inquiry and help.
Have a nice day...

[cerulean ember]

Did you changed bot's pfp?

[mild tapir]

Yes

[brittle orbit]

-refreshdata

[wild stone]

@mild tapir

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[cerulean ember]

Oh yea, just give it 1h

[mild tapir]

Ok.
I will be waiting for your necessary solutions.

[mild tapir]

Friend my age is 31.
Please don't do this to me.
You can be sure that I provide the necessary procedures.
There is only one problem that is not related to me.

[cerulean ember]

Updated @mild tapir

[mild tapir]

[mild tapir]

Thank you.
My own account's profile picture hasn't changed.
Thanks anyway.

Ok, all fixed.
Thank you again.
I wish you a good day...

[burnt crystal]

How can you reply to reviews like Dominik could for his bot?

[next kestrel]

reviews are currently disabled due to a bug, this was likely before when they were working

[burnt crystal]

interesting. I've just never seen the ability to do that before, even when reviews were still enabled

couldn't figure it out for my bot and hadn't seen it done with other bots on top.gg

[cerulean ember]

Review reply were there, only owner can reply but it's like 6-7 month since it's broken

[burnt crystal]

ahhh okay makes sense

[viral zenith]

Why can i find all these scam bots on Top.gg

https://top.gg/bot/862101699387850762

[next kestrel]

feel free to DM an active moderator

[viral zenith]

🙂

[cerulean ember]

please report them via report button on site. or dm any mod yes

[limpid sandal]

How does one remove the webhook URL from a bot? I'm getting this error when I try :/

[next kestrel]

this is a known thing to happen, simply paste in a dummy url as a workaround

[limpid sandal]

Uhm, ok, if the vote doesn't fail when the webhook does, I'll just leave it as-is

Thanks!

[next kestrel]

don’t worry, the votes aren’t related to this and will not fail ^.^

[limpid sandal]

I mean, intuition was that it probably would, just like bank systems, because some bots may rely on getting the 100% of the requests and none else, guess that's not the case here 😅

[fleet pasture]

can i change the bot in top.gg ?

or i need to submit again

[next kestrel]

what do you mean by changing your bot?

[fleet pasture]

i change the application

but its the same code

not the same

[next kestrel]

yes, you will have to resubmit it and optionally can delete the old one

[fleet pasture]

its updated

[fleet pasture]

sure ty

[next kestrel]

but, you cannot have 2 instances of the same bot listed on top.gg. If you have a premium bot, you can feel free to link that on your free bot's help command or similar

[fleet pasture]

no no

just 1 bot

i will delete the old one

the new one coded with discord.js v14

[next kestrel]

then that's fine, you will have to resubmit the new bot then

[fleet pasture]

and the old one with v12

[fleet pasture]

up

[fleet pasture]

XD how can i delete the old one

[next kestrel]

on your bot page, under "creator controls" you will see a delete button!

[fleet pasture]

here ?

[next kestrel]

not there, just head over to your bot page by clicking on view not edit

[fleet pasture]

TY

[stray barn]

this is pissing me the hell off and I'm kinda getting annoyed of it

who do I make a complaint to

we gave it the proper permissions that it needed and then come back and say that any these permissions and it ready has it

[brittle orbit]

If your bot got denied, DM the reviewer that denied it.

Your reviewer was Woo.

[sturdy swan]

hey @stray barn whats up

what was the reason that our bot got for?

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[sturdy swan]

the bot has the perms it needs tho

@stray barn did you add the right invite link to the bot?

[stray barn]

yes

[floral pagoda]

We don’t invite bots with extra permissions. We’ll just grant the normal permissions e.g. the permissions a member has when it joins the server. If the bot is lacking permissions, it should tell us so we can grant them

[sturdy swan]

I don't understand that. My Bot doesn't have any NSFW Commands. And the play Command plays Music

[sturdy swan]

#mod-logs message
about this; the api i use seemed to be the issue to images not loading? But the bot besides the nick and image command works though... i do grant the nick and image failure but thats cos i dont know what was wrong with them. well besides you not using image RIGHT... i can even send you a screenshot of what you may have done incorrectly

the second options ARE Required but not at the same time

[brittle orbit]

I reviewed your bot. I'll give you more information in DMs.

[winter walrus]

Please DM @floral pagoda for more information on the decline

[vast slate]

what is the best slot to pay

and whats the best thing to buy for ad

<@&817055174613794826>

[brittle orbit]

Please move to #auctions-support

[pseudo saddle]

Hey @floral pagoda contacted me with review of bot i made

[rotund juniper]

Does anyone know why my server doesn't show up on top.gg when I type its name or the genre of it?

Like I could only find it through a link

[next kestrel]

it looks like you haven't published your server, which is why it is happening

[rotund juniper]

How do I do that?

[next kestrel]

-addserver

[wild stone]

@rotund juniper

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[rotund juniper]

Yee, I haven't done that yet

Let me check if it will work♡

I typed "-addserver" and I didn't get any response

[long ferry]

read the message there

that is not a usable command, read above

[rotund juniper]

Are you talking about this? If so, I have already done that before@next kestrel

[rotund juniper]

Sure

Oh, ic the issue now

Thank you

[sturdy swan]

Hey guys I got a weird issue

I want to add my server to top.gg but it won’t show up

I keep refreshing but nothing

[next kestrel]

log out and log back in and make sure you're using the right account (the account which has ownership to the server you wish to add)

[sturdy swan]

Definitely the right account 😅 I’ll try re logging in rn

[sturdy swan]

Dam alr idk why I didn’t try this earlier

It worked. Thank you!

[rotund juniper]

I have done all the step and I still can't see my server on the search bar or genre section

[long ferry]

it will not show up in search directly

[rotund juniper]

Where would it show up?

Mine used to show up when I type the name, then I deleted the server from the bot and re did it

[long ferry]

in search, it will not show up directly, can take a day or two

[rotund juniper]

Ohh, then I just have to wait couple of days?if so, thank you for the help

[runic crane]

How do I update the name of my bot on the site?
My bots name changed and it isn't reflected on the bots page

[cobalt sleet]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[runic crane]

Thank you!

[sturdy swan]

Quelqu'un est français ?

J'ai besoin d'aide

[cobalt sleet]

Oui je peux vous aider ?

[sturdy swan]

Comment poste ton un serveur sur top.gg ?

[runic crane]

ok one more question,
How do i remove previous bot owners from the owner list? I know ever since teams came out you all got rid of the other owners thing.

[cobalt sleet]

-addserver

[wild stone]

@sturdy swan

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[cobalt sleet]

Just transfer your bot to a team and it'll remove anyone who isn't in the team.

[runic crane]

ahh ok thank you again!

[cobalt sleet]

Vous êtes passés par https://top.gg/fr/servers/new ?

[sturdy swan]

Yep

[cobalt sleet]

Quel est le problème du coup ?

[sturdy swan]

Je viens de trouver je n'avais pas enregistré mes modifications

[cobalt sleet]

Donc c'est réglé ?

[sturdy swan]

Oui. Merci

[cobalt sleet]

Parfait !

[vernal grove]

hii, i can use markdown inside the long description field on the form to add a bot right?

[supple mica]

Yes you can, absolutely!

[vernal grove]

cool! another question, is this required to fill?

[long ferry]

it is not

[vernal grove]

alright thanks both for the quick help, i appreciate it :)

[fading shuttle]

how do i change the picture

[cobalt sleet]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[fading shuttle]

ive tried that

[cobalt sleet]

Please edit and save

[fading shuttle]

ok

still the same

wait

its done it

thanks

[cobalt sleet]

No problem!

[fading shuttle]

how do i add top.gg bot to vote in my server

[cobalt sleet]

https://top.gg/servers/invite

[obsidian valve]

Hi, I can't add my bot. After saying find the bot, the bot exits, then when I click continue, it says server error

[fading shuttle]

thanks what the prefix

[long ferry]

it does not have any commands

[fading shuttle]

oh

whats the point of it then

[long ferry]

tracking stats

[fading shuttle]

ok

[floral pagoda]

Do you have a screenshot that we can have a look at? Otherwise, try a different browser or clear your cache etc.

[obsidian valve]

such a mistake

[steady ridge]

clear your cache

[obsidian valve]

OK thanks

[floral pagoda]

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[obsidian valve]

Thank you

[sturdy swan]

Is there a way to make the role given to users after they vote removed in 12 hours? In order to give the same user incentive to vote again

[long ferry]

that is a thing on the @small lantern bot, it removes the role after 13 hours, allowing users to re-vote within 12 and 13 hours

to retain the role

[sturdy swan]

Awesome thanks for letting me know

[wraith copper]

Is there anyway to get support here for the Kitsunetsuki bot here? I think something odd happened…….

[floral pagoda]

-wrongserver

[wild stone]

@wraith copper

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[wraith copper]

Ya but some mistake and I can’t get to anyone there to discuss it

[floral pagoda]

We do not provide bot support

[wraith copper]

Is there someone I can call?

Ok

[nimble forge]

how long will the added bot be approved

@real laurel

[hazy cliff]

Mine took 3 days

[pliant mauve]

-upto

[wild stone]

@nimble forge

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[pastel skiff]

why bot img doesn't appear at vote page ?

[austere mulch]

Hello, I have already sent my bot, how long can I do?

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[long ferry]

-refreshdata

[wild stone]

@pastel skiff

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[long ferry]

can take longer than usual on the vote page

[pastel skiff]

Ty.

[wise zodiac]

My server wont show up when I click add discord server I hit refresh and nothing...i'm logged in...Firefox.

[long ferry]

logout and back in

[sturdy swan]

How to reply the feedback

[next kestrel]

replies are currently disabled due to a bug, you will be notified in #954488568967995472 when they are fixed!

[solid dragon]

Hello, there is a bot named after my bot and that bot is now deleted, but it is still in the top.gg database. Is there a possibility to delete it?

bot i want deleted https://top.gg/en/bot/488030289453645852

[next kestrel]

you can feel free to submit a report for this on the site by clicking on the 3 horizontal dots (…) on the bot page, however bots cannot be deleted just because they share the same name

[solid dragon]

So what is the reason for the bot to stay on the site deleted from discord?

I think it should be deleted

ok thank you i sent the report

[floral pagoda]

As long as you do not represent a company and the name is protected under trademark law, we are not deleting a bot just because you have a bot with the same name

In this case the invite link is invalid / the application unknown so we can take action(s) on that

[onyx merlin]

4 days ago i submited my bot , Can i get to know how much time it will take

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[long ferry]

actually

what is the bot id? I'll check

[onyx merlin]

@long ferry 954278973020450886

@cerulean ember can you help me in these

[long ferry]

-upto still applies

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[onyx merlin]

954278973020450886

[long ferry]

I have checked, read above

[pseudo saddle]

Hey all, any chance to get the list of names who voted for the bot?

[long ferry]

only the last 1000 votes

https://docs.top.gg

[pseudo saddle]

👍

[long ferry]

anything past that will require webhooks and have you tracked for your own

[pseudo saddle]

@long ferry hmm ok so are we talking here about unique votes per day or just first 1000 votes?

[long ferry]

last* 1000 votes

https://docs.top.gg/api/bot/#last-1000-votes

if you want unique votes per day, you are required to use webhooks

as the api does not provide that itself

[pseudo saddle]

Thank you

[steep hamlet]

Hello - what is the best way to request that a review be removed from a server listing? It was posted by someone who was banned for specifically targeting a minority group. (Not to mention is is categorically false and can be proven as such)

[next kestrel]

feel free to DM an active moderator

[wild owl]

Some useless people left fake reviews eith 1 star on my bot! They haven't even used it and are saying it's bad. Pls remove those reviews as they are totally lying and it's not atall copied

https://top.gg/bot/995283490679574540

Look at these, they did not even use the bot, as they don't have an account in my bot database

They are just lying

[next kestrel]

read above, dm an active moderator to remove reviews that go against our guidelines.

[wet jacinth]

471041029932318722

is advertising

@floral pagoda

[floral pagoda]

Thank you!

[fiery beacon]

Hey, my bot was declined for not having any features, but my bot is online and working

What do I do now?

[brittle orbit]

I’ll DM you with more information.

[fiery beacon]

Thanks!

[cursive pine]

question i edited my bot profile on the dev portal, and i hit refresh data on top gg but its taking quite some time to update the avatar/username, is it normal?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[cursive pine]

ty!

nvm it still doesnt seem to be updating, and im sure that i changed in the dev portal cuz in app its already changed

ill just wait it out ¯_(ツ)_/¯

[next kestrel]

you need to click on "edit" and then press "save" after clicking on refreshdata

[cursive pine]

mb it worked, ty!

[wild owl]

@cobalt sleet can u help me on this pls?

They are just lying they haven't even used the bot as they don't have their account in My bot database

[sturdy swan]

Does top want gg api token?

[dreamy abyss]

In what context? We dont ask for your bot token if thats what your wondering about

To use the Top.gg API you need to have a bot on our site. You will then be able to obtain a API key to use on our API

[sturdy swan]

👍

[wild owl]

@dreamy abyss can u help me pls

There are 3 fake reviews with 1 star on my bot

They are capping as they did not even use my bot

[dreamy abyss]

Would you be able to send me a DM with a link to your bots top.gg page and a screenshot of the reviews you want to report?

[light forge]

hi, i would like to add a bot but its meants to only be online at a certain time will it stil be accepted??

[shell inlet]

read our guidelines before submitting the bot

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[shell inlet]

and prefarably the bot should be online

or else it will be declined

[light forge]

oh

kk

[floral pagoda]

-m 786150805773746197 Randomly pinging staff | 12 hours

[wild stone]

Fellintron#0001 was successfully muted

[floral pagoda]

-um 786150805773746197

[wild stone]

Fellintron#0001 was successfully unmuted

[floral pagoda]

[placid lynx]

-um 786150805773746197

[long ferry]

get muted fellintron

[floral pagoda]

What a fail

[placid lynx]

-m 786150805773746197 Randomly pinging staff | 12 hours

[floral pagoda]

-m 1016414418009063445 Randomly pinging staff | 1d

[long ferry]

staff only commands

[wild stone]

PN RAJ ϟϟϟ#6047 was successfully muted

[wanton pollen]

Hey uhm. I wanted to Login with my Discord Account, but it I have error code 500. And I don't know what to do 😅

[long ferry]

could you post a screenshot of the error you're seeing

[long ferry]

use something else than operagx or brave, both are known to cause issues

[wanton pollen]

Ok I try

Yeah it worked. Ty

[main wraith]

Reaction Roles discord told me to get help here

I get this message when I try to vote on Top.gg, theres no actual ad and it keeps me from voting

i have turned off adblocker and tried 3 different browsers
also tried switching accounts. lmk if anyone has a fix

[sturdy swan]

Why does the evaluation mark only appear and not the other mark?

[fervent garden]

is your bot is the one with the emoji?

[fervent garden]

if you've tried multiple browsers it could be to do with your internet (i think)
but sometimes if you just wait 20 seconds or so it should allow you to vote, that's what happens for me anyways

[sturdy swan]

KingBot ✨

[fervent garden]

then you need to send your bots guild count to the top.gg api

[main wraith]

I'll try waiting. Have you seen someone have this issue in the past?

Or at all recently?

[fervent garden]

i've had that issue, i just waited and it worked for me

[main wraith]

omg it worked!

wtf

[fervent garden]

[main wraith]

ive been sad about this for 4 hours

thank you so much even though i shouldve tried that originally

lol

[fervent garden]

no problem lmao

[sturdy swan]

Anyone have any ideas for doing something like this ?

[fervent garden]

dont think thats really related to top.gg, feel free to ask in #development if thats what you're after

[prime depot]

If I got some really bad review that is not true about my server is there is a way to open an investigation about it and delete it once it's proofed that is wrong
As that review effect my server reputation

[next kestrel]

feel free to dm an active moderator with screenshots of the review you wish to delete and they will guide you from there

[prime depot]

Wow thanks a lot @brittle orbit @next kestrel
Appreciate the help a lot

[vestal tartan]

I'm trying to add a new bot to top.gg but when I click find bot, it says the application is private, even tho I enabled "public bot". How can I fix this?

[next kestrel]

this is bound to happen at times due to discord taking a while to update on their end. try again in a while

[vestal tartan]

thanks

[wild owl]

Guys the website is tooooo laggy for mobile

[next kestrel]

seems to work fine for me, have you tried using a different browser?

[wild owl]

Yes sir

[lost tide]

Eu preciso deixar meu bot on por 2 semanas para ele ser aprovado?

[next kestrel]

Não necessariamente, alguns bots levam menos tempo que os outros. Mas o tempo médio de atualização é de 1-2 semanas. Veja abaixo

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[lost tide]

Eu posso deixar ele de pouco em pouco tempo on para dar esse tempo ou exatamente 1 semana ou 2

Como eu posso fazer um comando de votação tipo ele digitar S!vote votar e ganhar recompensa

[next kestrel]

Não podemos determinar quanto tempo seu bot levaria para ser analisado. Se estiver off-line enquanto estiver na hora de ser revisto, ele será recusado

[next kestrel]

vá para o #topgg-api e verifique as mensagens fixadas

[hoary basin]

is there a way to embed like a photo gallery on top.gg pages? like I know I can show an image, but is there way to embed something so that a user can swipe or click next/prev to show more images on the same section?

i want to add more images, but I don't want to just add a list of images taking up a lot of space

[long ferry]

the bot page supports html, so how to implement that is up to you

as long as it does not require scripts

you could otherwise create a website that is entirely a photo gallery and uses js, then embed that on your bot page using iframes

[hoary basin]

might be able to with google photos maybe

[plain aspen]

Hi Can ı Help me

[long ferry]

what do you need help with?

[plain aspen]

I need to change the name of my bot.

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot's avatar / name on your Discord Developer Portal and not the application's icon / name.

[plain aspen]

But I couldn't figure out where to change it.

[long ferry]

change it on discords end, then do that above

[plain aspen]

Okey

[solar dune]

How can i remove a bot on top.GG ?

[next kestrel]

on your bot page under creator controls, you will see a delete button

[solar dune]

oh thanks

[quaint escarp]

Hi. I have migrated my bot from prefix commands to slash commands. So should I edit the prefix bot page on top.gg too?

Please ping me when reply

[long ferry]

if you want your users to know which one to use now, yes

we ourselves to not moderate that post-approval

[onyx merlin]

how much time i have to wait

1 week already passed

[pliant mauve]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[onyx merlin]

still my bot not verifed

[brittle orbit]

Please read above @onyx merlin

[onyx merlin]

can i get the queue number

[brittle orbit]

No

[onyx merlin]

my bot is already added in your testing server but still

not got any reply

[brittle orbit]

Then please wait :>

[onyx merlin]

how much

[brittle orbit]

No ETA