support

[sturdy swan]

i want leave it

from here

[kindred raptor]

As far as I know, it is not allowed. Even it shows some kind of content, it should not violate Discord's NSFW policy right?

[long ferry]

Theres no way to, which should be possible though

[shell inlet]

i highly appreciate not talking in this channel but previously we have declined thousands of bots for the same and reason, the devs have re-submitted the bot fixing the issue aka removing the thumbnails from displaying it on discord

[long ferry]

I'll poke a dev about it

[sturdy swan]

..

[night raptor]

well if theres any kind of nsfw in the image then it violates their tos

[sturdy swan]

@long ferry now what?

[long ferry]

I have informed one of the site devs about it, could you create a ticket @ https://support.top.gg instead?

They'll help you through it

[night raptor]

youtube tos ^^^

[long ferry]

discord is strict with their nsfw policy

even if educational nsfw

it is not fine

[night raptor]

but that aint even allowed on youtube

[long ferry]

Still makes it through occasionally, often under educational nsfw

[sturdy swan]

no i cant

i have error

[long ferry]

Could you directly reach out to @gloomy shell then?

[sturdy swan]

yeah why not

@gloomy shellbro are you here?

[gloomy shell]

Yes, please reach out to me in DMs

[sturdy swan]

ok

[sturdy swan]

DM bro

[slow coral]

does bot name update on the site?

[cobalt sleet]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[sleek hare]

Anyone else unable to log in?

[sturdy swan]

What kind of server in the channel discord news

[cobalt sleet]

Those are updates from https://discord.gg/discord-developers

[sturdy swan]

This is the official discord server?

[cobalt sleet]

We had a minor site downtime issue a moment ago. Are you able to log in now?

[cobalt sleet]

It's the server for Discord Developers to communicate with Discord and keep up to date with developer news and API updates.

[sturdy swan]

Okay..

[cobalt sleet]

It is an official server

[verbal meteor]

In what can it be used?

[sleek hare]

Yes, thank you

[verbal meteor]

what is this?

[long ferry]

returns true if it is weekend (Friday-Sunday) in UTC

[stoic socket]

Could you try in incognito etc?

[verbal meteor]

help pls

[stoic socket]

For the Top.gg API

if you're using the API, it requires an API token and the token you have there is what you need

[verbal meteor]

oh ok

thx

[verbal meteor]

This is an old picture of my bot

How can I update the image?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[verbal meteor]

oh nice thx

[sturdy swan]

i changed my bots avatar and now i have default on top.gg, anyway to fix that?

oh

hahahah

[floral pagoda]

-refreshdata

[wild stone]

@sturdy swan

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[balmy echo]

Is there any difference between pets except price?

[long ferry]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[deft beacon]

Hey, my bot is still not up

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[wild owl]

top.gg

[brittle orbit]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[wild owl]

oof sorry wrong channel

[sturdy swan]

how can i spend my vote credits

[untold sapphire]

Why I can't longer reply to reviews on my bot page?

[brittle orbit]

-credits @sturdy swan

[wild stone]

@sturdy swan

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[brittle orbit]

Its a known issue, the team is working on a fix. No ETA

[zinc tangle]

preview button shows old contents

[brittle orbit]

Its a known issue

[sleek shale]

hy my frnd got unban but he is not able to join the server

its still show that he is banned

anyone please help him?

[brittle orbit]

Then your friend is banned.

[sleek shale]

no he got unbanned

[brittle orbit]

By who and why?

[fleet charm]

i have a Bug on the Server Add

4 minutes loading

[brittle orbit]

try clearing your cache and resubmitting the server

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[fleet charm]

i did

all cards not saved .-.

[brittle orbit]

Maybe try it again

[fleet charm]

is now worked thanks

[brittle orbit]

Np

[verbal meteor]

how?

[supple mica]

What bot is that?

[woeful trail]

اض

ابي كريدت

how?

[sturdy swan]

If you believe the count is faked, you can report the bot on the website - or directly here.

[woeful trail]

ابي كريدت

[verbal meteor]

No, I mean how do I display how many servers a bot has?

[sturdy swan]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[sturdy swan]

Using the API :)

You can get more help in #topgg-api if you can't get it to work ^^

[verbal meteor]

ok thx

[woeful trail]

-خدمة

[dreamy abyss]

I am sorry, none of the translator services I have tried have provided any correct translations of what you are asking
Could you clarify what you need in a full sentence?

[woeful trail]

-KRDT

[dreamy abyss]

I am sorry, this channel is for support questions related to the Top.gg site. For commands use #commands

[sturdy swan]

hi i have published my bot on top.gg yesterday it told 1 to 2 weeks for verification it was showing in my profile but today it is not showing

why

[woeful trail]

#KRDT

[dreamy abyss]

Please keep this channel relevant to support. If you need help, please form a full sentence with your question so we can help :)

[dreamy abyss]

Hi, your bot was declined due to it being offline :)
Feel free to submit your bot again when the issue has been resolved, or contact @sturdy swan for more details about the decline

[sturdy swan]

@sturdy swan i have resubmitted my bot pls check

[sturdy swan]

i have resubmitted

[supple mica]

Sounds great, you'll now need to wait until our reviewers can get to it ! 😄

Unrelated to Topgg support, please keep it on topic

[twilit cradle]

Hello! any idea when bot's comment reply will get back on the website?

[sturdy swan]

Still no ETA, sorry about that

[twilit cradle]

Alright, not a problem

[bold turret]

1 role (my main role) is not pingable by the mods. its just grey. anyone has an idea why? not sure its bot related.

[vagrant wigeon]

-wrongserver @bold turret

[wild stone]

@bold turret

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[vagrant wigeon]

i think, unless i understood wrong

[bold turret]

its not a bot mistake. its general discord. and you guys all manage discord servers. any idea who can help?

[supple mica]

Unfortunately that's not related to Top.gg thus we can't help.

Probably just a permissions issue, you can try asking in #general maybe?

[verbal meteor]

How do I use the token provided by your site?

[sturdy swan]

For?

If you want to get/post data via the API see the documentation (https://docs.top.gg/api/@reference/), you need to provide an Authorization header.

For further help #topgg-api is the place to ask

[karmic tusk]

On the bot page it says donatebot url, but my bot has a custom donation page already built for it. How would I link that to the page in place of the donatebot?

[gloomy shell]

Put it elsewhere on your page, such as the description

[wild owl]

i just added a custom css, but still my bot page is not updated accoridng to the css

[next kestrel]

try refreshing your page and see if it fixes it

[wild owl]

i did

[next kestrel]

where are you viewing it, in preview?

[main vigil]

I added new profile pic in the bot but top.gg not show new pic

[next kestrel]

-refreshdata

[wild stone]

@main vigil

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[main vigil]

Thx

[next kestrel]

np

[karmic tusk]

Thanks 🙏

Does the long description support markdown?

[long ferry]

yes it does

[fallow delta]

i was wondering how to take down my bot

[fallow delta]

o nvm

[karmic tusk]

Does this include the extended syntax of core markdown? Because I cant get my task list to show properly. Nor my table.

[long ferry]

likely not

[grim terrace]

If we're unable to add our server (via pressing refresh) after adding the top.gg bot to our discord
what could we be missing?

[cobalt sleet]

Please make sure you follow these steps

-addserver

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[karmic tusk]

I am having issues buying top.gg premium

[gloomy shell]

You currently can't purchase it, it is a bug we are aware of and hoping to fix soon!

[karmic tusk]

Ah thanks for the info.

[verbal meteor]

how to add readme.md

[gloomy shell]

ask in #development

[verbal meteor]

no add readme.md in profile bot in top.gg website

[gloomy shell]

You can edit your description but we don't offer a readme file

[verbal meteor]

Just enter the description as if I were writing it inside the readme?

[gloomy shell]

yep, it supports markdown and html

[verbal meteor]

oh ok thx

[shell wind]

Hlo

[verbal meteor]

how*

woh add me in creator list

[long ferry]

seems like the bot was transferred to a team

it will only show the team then

[verbal meteor]

How do I remove it from the team?

oh man

[sturdy swan]

How to delete bot from top.gg? need to delete this old project: https://top.gg/bot/877856111980580874 but theres no way to do that, so i cant see

[long ferry]

there should be a delete button on the bot page if you're logged into the correct account

[sturdy swan]

on the edit page?

AH yes there it is

🙂

[verbal meteor]

can u help me pls

how to remove my bot from the team

[dreamy abyss]

Hey 👋
That’s not possible unfortunately. What you could do is delete the bot, then submit it again from your account
However you would need to wait up to a week or so for a bot reviewer to look at your bot again

Reviews will stay, but make sure to copy the bot long+short description when deleting so you can paste it back in when submitting the bot again

[verbal meteor]

I've been putting him on the team and he's going out on his own. I hope this happens again

[balmy herald]

It shows interaction failed

[dreamy abyss]

Thanks for reporting it :)
We have notified the people responsible for it

[fervent zealot]

Same

[balmy herald]

Kk

[dreamy abyss]

The bot may be getting rate limited, so feel free to try again in a few minutes

[north fable]

^^^ was gonna say, trying again worked for me

[lime jolt]

why can't i leave a team?

[long ferry]

if you created the team, you cannot leave it. You can only delete the team entirely

[arctic summit]

why do some bots have a server count but others dont?

[sturdy swan]

11 ppl just voted my bot
And the vote counter still says 2 votes since 2019

I even got a comment 8 months ago that the bot only has 2 votes

Also other bots on my page the whole top gg front end page looks broken.

And the love stats which i post hourly since several months now still didnt update

Also the nonexisting owner is not removeable

Is it possible to delete trolling comments?

If i just made a complete rewrote and will publish it soon, can i delete all comments and votes which are bugged?

What should i do?

[night raptor]

clear cache

[fervent garden]

because some bots dont send their server count to top.gg's api

[arctic summit]

oh i see

if i wanted my bot to display its server count how would i do that?

[fervent garden]

look through the pinned messages in #topgg-api

[wild stone]

@arctic summit

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[arctic summit]

alr thanks

[sturdy swan]

Its cleared

Aka i used another browser

[prime ether]

I see the same at his bots

the vote count dont get updated

[sturdy swan]

And buttons are glitched

Also second owner is crossed out

I really would want to get help with my problem(s) from a (real) top.gg staff

[stoic socket]

I'm not staff, but that sounds like site side caching rather than caching on your end

Votes may take up to an hour give or take to update

[long ferry]

I can only see 2-3 votes that were made on your bot

260 votes made in total, but am only seeing 2-3 ones entirely in the recent month

[verbal meteor]

i want change background color for my bot

[cobalt sleet]

-css

[wild stone]

You can change colors, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.

💡Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot or server information, ads etc. You may change colors and border colors of site elements, but you may not modify the text content within. You must also follow our bot guidelines when designing your entity page, this includes no NSFW content and no seizure-inducing CSS! Failure to follow these guidelines will result in your bot or server page being declined, removed from the site or locked.

[verbal meteor]

like this

animated wallpaper

how to use this?

autoposter?

[atomic pagoda]

my "add server" is loading super long (12 minutes now)

cmon

[shell inlet]

https://docs.top.gg you can get more info there

[shell inlet]

try clearing cache, if that doesn't work re-add the server on a diff browser

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[atomic pagoda]

On discord?

[shell inlet]

on your web browser

[atomic pagoda]

Ill do other brows

[atomic pagoda]

still not

[night raptor]

you cant i believe

[sturdy swan]

today voted 11 ppl

[steel sinew]

you can

Stop posting your shard count to the API

[verbal meteor]

I understand from your words that only I can see this information?

[steel sinew]

Nope, that's not what I said
In your code, stop posting the shard count to the top.gg API

That's what I mean

[verbal meteor]

ok

sorry

[steel sinew]

No need to be sorry! I'm here to help and you needed help 😁

Now that I look at it again, it did seem rude as a response... sowwy

[long ferry]

do you possibly have vote logs that confirm it? as far as I'm seeing it seems to have been stuck at 2-3 for a while

[sand roost]

<@&330168063729074177> happy bday

[verbal meteor]

I want to know how to create a live wallpaper on my bot page

[steel sinew]

Doesn't ping. Also not related to #support

[sand roost]

Oh sorry. I thought I was in general

[steel sinew]

Not sure if it is possible. If it is: upload an imgur link to a .gif file?

[cobalt sleet]

It only accepts jpg or png. You'd need to use css to use a gif.

[cobalt sleet]

Refer to the embed above

[steel sinew]

sobs

[verbal meteor]

I don't know, but this bot has animated wallpaper

[cobalt sleet]

-css

[wild stone]

@verbal meteor

You can change colors, set background images, style and animate elements within your long description using CSS. If you need help learning CSS, you can check out these resources and ask for help if you need it in #development.

💡Please note: It's against our guidelines to hide or modify the content of any Top.gg page elements such as reviews, bot or server information, ads etc. You may change colors and border colors of site elements, but you may not modify the text content within. You must also follow our bot guidelines when designing your entity page, this includes no NSFW content and no seizure-inducing CSS! Failure to follow these guidelines will result in your bot or server page being declined, removed from the site or locked.

[verbal meteor]

I know css but I don't know how to change the background

[cobalt sleet]

You should be able to figure something out using inspect element to get class names etc. You can ask for help in #development if you need it.

[sturdy swan]

i got pung :/

[steel sinew]

wtf

shouldn't ping...

🤷‍♂️

[verbal meteor]

Am I allowed to hide this?

[cobalt sleet]

No

[cobalt sleet]

Please read the embed I sent you

[verbal meteor]

ok 😔

[sturdy swan]

no i dont, but i voted once, couple friends too

[long ferry]

and all the votes were successful too?

just voted, seems to have directly added it to the vote count for this month, so I can confirm it seems to work correctly at the moment

the API successfully returns 4 now too

to clear up confusion too: votes reset monthly. Maybe you're referring to having your friends vote back in June?

[mint canopy]

I got a message saying my bot was declined becoz it was offline , but my bot is never offline .

[flat ocean]

If i trying verify discord account from ANY browser its just empty page

<@&817055174613794826>

[stoic socket]

Try a different browser

[flat ocean]

I said ANY browser in first msg, don’t help

[stoic socket]

Ah misread that.

Do you have any DNS overrides set that might block the page?

[flat ocean]

No I don’t

[supple mica]

What browser are you using in this ss?

[flat ocean]

On screenshot-opera. Usually using Safari

[stoic socket]

Opera and safari are both known to cause issues

[supple mica]

Opera GX*

Not normal Opera

I use Opera myself on mobile and it works fine.

[stoic socket]

Ah ok

[flat ocean]

I have normal one too

[supple mica]

Do you have the option of using Chrome? Maybe even just for a test?

If not, look into clearing your cache. That seems to be a recurring issue

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[flat ocean]

I download and send to you screenshot

[flat ocean]

Trying already, don’t help

[supple mica]

Hmm strange. Because that's the Discord Authorization page that's blank, not Topgg

[flat ocean]

It can be bc i have not newest ios?

[long ferry]

you'll need to reach out to discord for that, top.gg cannot help much technically about it

[median stream]

!docs

???

[karmic tusk]

Why don't I see the title of my announcement on my bot page under the updates tab?

[thorn tide]

How long do they usually take to confirm if they accepted or declined?

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[prime depot]

where to go if i wanna report a fake bot ( or outdated one i guess ) that i found in top gg

[buoyant mango]

@long ferry hrlp

help

[long ferry]

fill it with something random if your webhook isn't using it

[buoyant mango]

The problem is that this URL is valid, so that top.gg does not ping, if you want to send it in private

[long ferry]

I cannot help right now

[buoyant mango]

Ok

[verbal meteor]

hi i can remove this use css

remove Shareds*

[steel sinew]

No you can't just remove it like that with CSS. What you can do is not post it to the Top.gg API

[steel sinew]

You can't remove anything using css.

kinda

[verbal meteor]

😫

[steel sinew]

@verbal meteor read this embed maybe?? Mac told you to read it multiple times instead of asking questions answered in this very embed

[verbal meteor]

No, just because I see a bot that doesn't show shards

[steel sinew]

That's what I said: dont post shards to API

[thorn tide]

And until what time do they work? is that since 5h there are no mod-logs

[long ferry]

we're volunteers, there's no working schedule for queue

[thorn tide]

:(

[sturdy swan]

does on_dbl_vote event not give user that voted??

according to docs it only gives id of bot that was voted for?

[odd dust]

Never mind

[next kestrel]

It should give the user id of the person who voted, also, it would be better to further clarify api related queries in #topgg-api

[karmic tusk]

Do the members of a team that manages a bot get the bot developer role or just the team owner?

[stoic socket]

Just the person who submittted the bot

[proud solar]

Thanks

[karmic tusk]

Ah so when I get it approved (hopefully) I will get the role. Good to know. Thanks.

[night raptor]

It's not a top.gg issue. It's a known bug with discord's auth and mobiles. I've tested on over 5 devices so far, none of them seem to work.

[brittle orbit]

Thanks for letting us know

[tender hornet]

how do you refresh your user profile picture on top.gg?

[brittle orbit]

-refresh data

[tender hornet]

imagine

[brittle orbit]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[brittle orbit]

Sorry

[tender hornet]

i meant user, not bot xD

https://cdn.crni.xyz/VGGO5VUKL.png

[stoic socket]

https://top.gg/logout
https://top.gg/login

Give it a bit to update

[tender hornet]

oh lol

[verbal meteor]

Hello, I changed the colors of my bot page, but the colors are back to their original colors all of a sudden, what is the solution?

I changed it via css

Inside the description is long

[brittle orbit]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[verbal meteor]

Nothing happened

[long ferry]

you can't override the theme colors iirc

[sturdy swan]

I want to buy top.gg premium i fill out all my card information and now i am don't understand where is buy button?

[brittle orbit]

you can not buy premium rn

[sturdy swan]

Oh no

[brittle orbit]

its a known issue rn

[daring kettle]

The owner of my top.gg team deleted their account, is it possible to have the ownership transferred to someone already on the team?

[brittle orbit]

No.

[daring kettle]

so is there any way to transfer the bots on the team then?

[brittle orbit]

You'll have to dm an online mod

[daring kettle]

thanks

[verbal meteor]

Is it possible to modify some things through html?

I will not change the bot's information or prohibited things

[brittle orbit]

Ask in #development

[sturdy swan]

How do I search categories on the website? I am looking for alternatives to VoiceMaster. Are there categories?

[atomic pagoda]

"add server isnt working" helper said to try clearing cache, if that doesn't work re-add the server on a diff browser

I did that

[long ferry]

Are you an owner of the server you're trying to add? or one of the administrator?

[verbal meteor]

Are there penalties or something for changing bot settings multiple times?

[night raptor]

I don’t think so, I’d be weird if there was.

[pure obsidian]

why doesnt that work?

[long ferry]

read here

[pure obsidian]

im admin

i have a role with admin perms

[long ferry]

thats a known issue, you'll need to get the owner to add it for now

[pure obsidian]

okay

[crude quail]

F

[tidal anvil]

I need my server listing ownership transferred, I'm using a new discord account.

[long ferry]

the ownership of a server is based on who the server owner is

the listing cannot be transferred

[tidal anvil]

Good to know, will have to find some other reason why I can't access it then.

[long ferry]

if you're not a user with the ownership on the server, you won't be able to edit it

otherwise try going to /edit on the server page

[tidal anvil]

I definitely am. Discord.gg/ascendedgaming, you can verify here if you like.

Now I'm getting "403 Error Forbidden" when trying to login.

I'll figure it out, thanks.

[long ferry]

what is the servers id

[spark stirrup]

well uh, when I tried to vote for a server, it just made me log out and whenever I try to log back in it just shows this

[supple mica]

As per the url in your search bar, it's discord is the root issue. Not Top.gg unfortunately. You could try redirecting yourself to Top.gg from there and seeing if you're logged in, but if not there's nothing we can do about it unfortunately.

[spark stirrup]

oh ok ty

[spark stirrup]

oh uh whenever I contracted discord support it said it had a problem with you guys

[verbal meteor]

Is it possible for my bot to stay locked for a period of time?

[supple mica]

They would say something like that I imagine, however safari provides an issue for a few people when logging into Discord regardless. Have you tried another browser?

[supple mica]

I'm not too sure what you're referring to? >

[spark stirrup]

I’ve tried opera (desktop and non desktop) chrome and safari and they haven’t been working

[supple mica]

You've tried all those browsers? In that case I can't imagine it's a Topgg issue as no one else has reported issues. Have you checked the devtools console when doing so?

[verbal meteor]

I will change my bot idea so it should stay locked for a while

[spark stirrup]

What are devtool consoles?

[supple mica]

If you're on desktop you can access it using F12 or right clicking and selecting inspect then console;

Errors would show in there

[spark stirrup]

I don’t have a desktop atm, and I can’t seem to find it in operas desktop site

[supple mica]

Ah you said desktop above so I thought you did. Apparently in the 3 dot menu in the top right of majority browsers on mobile you can access the devtools console still

[verbal meteor]

help pls

[spark stirrup]

oh I c ic, but this is all I see

[supple mica]

You're using safari, right?

[spark stirrup]

Opera atm

Idk how to get into desktop mode in safari

[eternal knot]

Any ETA when would the comments be fixed?

Also no report button anymore.

[next kestrel]

do you mean responding to reviews?

[eternal knot]

Yep.

[next kestrel]

there is no eta on that and it is a known issue

also with the report button on a bot/server, you need to click on the ... to see it

[eternal knot]

Right. Thanks for your help.

[next kestrel]

no worries!

[grim terrace]

In-order for a Team Owner to invite me to a team he needs my ID? Is that just my username on the Top.GG website? Or another ID. Keeps coming back with an error. Thank you!

[idle sable]

<@&817055174613794826> what to add in the top gg support url

[supple mica]

You need to add your server to Topgg, then put your Server ID in there, not the server invite.

[idle sable]

ok but server is not added is it important to do so ?

[supple mica]

If you want to add the support server to there then yes

[idle sable]

can i do it afterwards after adding bot to topgg

[night raptor]

ye

[idle sable]

done now thanks

all done i have submitted too

[sturdy swan]

This

[supple mica]

-support

[wild stone]

@sturdy swan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[keen sequoia]

Im tryna get a bot but it keeps saying that my email isnt verified even tho it is?

Can sm1 help🧍

[shell inlet]

-wrongserver

[wild stone]

@keen sequoia

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[brazen crater]

how do i set a background like this

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[karmic tusk]

My iframe isn’t working in my bot long description…

[long ferry]

remember to also close the tag

</frame> will not work

I have no clue what kind of quotation marks you're using, but thats not valid html

[karmic tusk]

Ah thank you.

[versed oriole]

I am going to add my bot to top.gg, but I have a question.
It is told that I must specify extra permissions used for my bot in the description. However, because newlines aren't used, it ends up making a mess like this.

Is this okay?

[unreal ledge]

how fast do you have to gain votes in order to be in the "Trending New Servers" list?

A server I help setup on top.gg has gained about 32 votes within less than 24 hours

Yet I don't see it on there, whilst servers with 2 or one vote are up there

[brittle orbit]

Yes thats fine

[brittle orbit]

It really depends, how fast you get the votes and how many votes you get.

[long ferry]

thats fine

nvm koala answered already

[versed oriole]

lmao

[unreal ledge]

how fast you think though

[brittle orbit]

I don’t know

[raw phoenix]

Hello,

I coded a Bot and added a week ago my Bot to top.gg
I doesnt accept because my Bot didnt worked, now everything is done and looking perfect.
Can I add it again?

ping by answer pls thx

[mental stream]

Yes if everything works

[atomic pagoda]

Owner

[long ferry]

also using the account that has the ownership of the server on discords end

[atomic pagoda]

Yes

[lusty heart]

how can i change my bot profile in topgg?

[next kestrel]

-refreshdata

[wild stone]

@lusty heart

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[scarlet thunder]

Application error: a client-side exception has occurred (see the browser console for more information).

[long ferry]

refresh the page and/or use a different browser

[grim terrace]

What's the most common reason for

[long ferry]

user being part of the team already

refresh and see if they are indeed, could take a little due to caching

[lethal pine]

may i ask where is top.gg bot

-bot

nvm found it

[alpine quarry]

ddd

[wild owl]

how do i get my bot into the trending page or how do i make it grow faster?

[deft beacon]

Hello, Nobody have checked, my bot Its been 2 week.

[dreamy abyss]

Hi, you submitted your bot yesterday. Someone will review it within 1-2 weeks

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[dreamy abyss]

Hey,
We cant give out specifics on how to make it to trending due to how it could be used to abuse the system
However encouraging users to vote and giving them vote rewards may be a good idea to get listed higher

You could also use our auctions (see #auctions-faq) house to buy visibility on different tags and pages

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1658862000:F> (<t:1658862000:R>) to <t:1659380400:F> (<t:1659380400:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 12 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1658862000:F> (<t:1658862000:R>)

Next Auctions Ending: <t:1659380400:F> (<t:1659380400:R>)

Jul 29, 2022, 9:08 AM

[sturdy swan]

How Do i Turn Off Naruto Botto Vote Noffication i forgot about this bot and i wanna turn it off I pressed the reminder again but it just bring me to the place to vote
1 Year Ago I Turned On The Reminders on It Reminds Me Every Week To Make Me Vote Now I Forgot How To Turn It Off

[brittle orbit]

go to the website notification settings

in cache

[sturdy swan]

and ?

[sturdy swan]

is that it

[brittle orbit]

yes

[turbid plover]

is there a way to get top.gg/bot/customurl

[dreamy abyss]

Not anymore. The custom URL / Certified bot program got discontinued
Feel free to upvote/suggest adding it back at https://feedback.top.gg

[undone quest]

hey, i have the ownership of a server but the server isn't show in here what to do?

<@&817055174613794826>

[dreamy abyss]

Hi, whats the server id?

[undone quest]

508016234793533450

[dreamy abyss]

Seems like you deleted it earlier today

Feel free to add it back at https://top.gg/servers/new

[valid idol]

What did you do?

[long ferry]

may keep monthly votes but not the total votes

[uneven bloom]

any staff? #auctions-support

[pine jetty]

I was wondering how i remove a server from top.gg?

or even edit a server's description?

since I accidently messed the description up.

[long ferry]

You can use the edit button within the server page

to delete it, use the delete button

Though I am not seeing any servers added by you onto top.gg

[sturdy swan]

if my bot is accepted will i see it in #mod-logs ?

or will it just say 'live' on top.gg

[long ferry]

-notified

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[sturdy swan]

ah ok, thank you

[sleek bane]

can one not report reviews anymore?

[undone quest]

is there any method to check votes for a server???

[long ferry]

there's not, only webhooks

[long ferry]

if theres a review violating our guideliens, you can reach out to a moderator

[undone quest]

why u don't make a method for that?

[sleek bane]

okay thanks

[long ferry]

there was no API implemented for servers yet since there wasnt much need of it before

you can suggest it @ https://feedback.top.gg if you want for that to be a thing

[undone quest]

k, how can i use webhooks then?

[long ferry]

https://docs.top.gg

[pine jetty]

could you check xplicit#0001? thanks.

[long ferry]

no bots submitted by that user either

unless theres a user with the same name

would be best to get the user id instead

[pine jetty]

I mean, it's not a bot tho

he added a server, night bar.

which he can't seem to remove from top.gg.

[long ferry]

what is the server id of the server you're referring to

[long ferry]

users have ids too

https://support.discord.com/hc/en-us/articles/206346498-Where-can-I-find-my-User-Server-Message-ID-

[pine jetty]

1001230909091090482

[long ferry]

yup seems like the server was never added to top.gg

[small void]

I've never used top.gg before so not sure if it's possible like disboard, if u have top.gg bot in a server can u use slash command to vote from the server or can only vote from the website??

[shell inlet]

you can only vote a bot from our website

[small void]

dang ok, ty for answering

[uneven bloom]

https://top.gg/api/widget/886871168496304148.png , can i change the size of this image by adding some parameters to the url?

o

[floral pagoda]

You can only choose between the existing widgets

[long ferry]

you could change the size through IMG parameters associated with the html tag you're using

[floral pagoda]

Is that a thing? Didn’t know that

[long ferry]

you could change the image size using css

so just using inline CSS on the img tag

[floral pagoda]

Thought the widgets aren’t modifyable, good to know

[wary sentinel]

Hi I just need some help real quick

I have a server that's just about ready to go live, but when I went to add it to Top.gg it said "This server has not been published yet."

All my other servers do not have this even the small private ones

[thorn tide]

What perm is used for the lock?

They rejected me for manage-channels saying it was manage-roles and now that I see they rejected another one for manage-roles saying it was manage-channels

This is unfair, I want to complain about the confusion with the permissions

[vagrant wigeon]

Manage roles is the necessary permission

[thorn tide]

So why tell someone else that it's not manage-roles

[vagrant wigeon]

Could you link to me where this was the case? was most likely a mistake

[wary sentinel]

Can I get some assistance please?

[vagrant wigeon]

Have you published it? Or just added the bot?

[wary sentinel]

I didn't know what published meant since other private servers I made did not have this warning

[thorn tide]

I saw it 1 day ago, I was thinking whether to report it, I don't have the link of the message

[vagrant wigeon]

no worries! I can have a look for it

[thorn tide]

Thanks

[vagrant wigeon]

could you give me the ID of the server you are trying to add?

[wary sentinel]

I THINK I fixed it. The ID is 997637517614518355

[vagrant wigeon]

Yep! Seems to be on the site now

[wary sentinel]

Yay thanks!

[wary sentinel]

Can I add a second user as a creator to edit the top.gg page?

[vagrant wigeon]

Yeah! You need to add them and the server to a team though

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[wary sentinel]

Gotcha

thanks again

[livid heart]

In case a bot uses only /commands... what shall I put as prefix? 😄

[vagrant wigeon]

if it only uses slash commands it is best to put / as the prefix

[desert plover]

We were discussing about it day ago, and it was the right decision a.k.a MANAGE_ROLES we said you don't need MANAGE_CHANNELS

[thorn tide]

Yes, I saw

[desert plover]

So I don't exactly see who said that but all BR should know what's necessary permission and what's not

[thorn tide]

Yes, sorry :(

[desert plover]

Welcome to discord aye, don't feel sorry about it that's why we have support channel here

[undone tide]

Hi! Just a quick question, is this github org (https://github.com/bot-clones) official? if so, how can I submit a bot on it?

[long ferry]

You cannot submit a bot to it

it is something for internal use

[karmic tusk]

my topgg server webhook isnt working for javascript. It is not triggering either of the app.get or app.post of my express listener.

[long ferry]

#topgg-api and wait for a response

[sturdy swan]

are seeing top.gg votes instant cause i told my members to vote for the server and they voted but none gained

[long ferry]

it is not instant, it may be affected by caching

[grizzled lagoon]

Heya! 👋

I changed the name of my bot, and even hitting the refresh page button, it won't update.

Is there a way to fix this?

Will it auto update eventually?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[sturdy swan]

@long ferry possibly ad

[winter walrus]

@torpid hull no ads

[wild owl]

@long ferry hey if my bot gets a lot of votes in the first day of the new months, will it be presented ahead of other bots

[floral pagoda]

As far as I know it will be displayed higher when it comes to votes

[wooden leaf]

am i allowed to make the invite link redirect back to the bot's page? my bot has multiple bugs and i dont feel like fixing it

[long ferry]

as long as it is the same bot, sure

perhaps adding a note along with it

[grizzled lagoon]

Thank you, I did this by accident 🤣 before you sent that and it has updated.

Actually no, I just hit refresh data, took a few hours, and it updated itself.

[long ferry]

editing would've made it near instant

[grizzled lagoon]

Oh, well I didn't know. Sorry, I already hit refresh by the time you sent the embedded instructions.

[fair nexus]

can I edit/delete a review I gave to a bot?

if yes, how

[hollow nova]

Hello, I have a problem with logging in, whenever I authorize top.gg I get this screen

[dreamy abyss]

Hey. It is currently disabled. If you send me a DM with the link to the bot and a screenshot of the review I will delete it for you :)

[dreamy abyss]

Try clearing cache and cookies, or try inn a different browser

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[balmy kiln]

May I ask if there's an application form for applying as a Bot Reviewer?

[stiff niche]

@cerulean ember

[cerulean ember]

id?

[cerulean ember]

-apps

[wild stone]

@balmy kiln

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[stiff niche]

oh yeh soz

991382822814220309

[cerulean ember]

thanks

[paper hazel]

still waiting for the comments

[cerulean ember]

comments?

[paper hazel]

[cerulean ember]

can u explain?

[paper hazel]

we still can't reply to comments

[cerulean ember]

oh that, yep devs are aware of that issue and probably working on it

[paper hazel]

its been months

[cerulean ember]

please be patient it'll be fixed soon

[hollow nova]

Works, thank you!

[paper hazel]

[balmy kiln]

Sent.

@cerulean ember are you moderators reviewing the applications?

[cerulean ember]

hey we don't review right away, when there's requirement of new staff members applications will be reviewed and selected candidates will be dm'ed by community managers. so be patient and make sure your dms are on in this server.

[balmy kiln]

Alright then, thanks for your help and information

[cerulean ember]

[balmy kiln]

[sturdy swan]

is it possible to transfer a Bot page to another account? The reason for my question is because I lost access to my account and now I want control of my Bot page, If this is possible please tell me what I need to provide to prove the bot page is mine

[long ferry]

you can reach out to a moderator for that

[sturdy swan]

like you?

or a mod on the site?

[long ferry]

any moderator, I'm not available right now

[sturdy swan]

oki tyy

[shut echo]

Hey I just added my server and it's not showing up in search results, anything I'm missing?

[gloomy shell]

It can take 1-3 days to properly index for searching.

[shut echo]

No I mean like on the Top.gg site, I'm aware for like Google

[gloomy shell]

Thats what Im talking about.

It can take 1-3 days for your server to be indexed to show in search results for Top.gg

[shut echo]

Oh I see, got it thanks!

[thorny ivy]

Hello, I've been waiting for a long time and it still couldn't be loaded. When it's loaded, it throws it back to the 2nd part. What should I do?

[supple mica]

Try refreshing your page, and or relogging.

Do note that Topgg currently has issues with OperaGX, I would also recommend using Chrome as per your taskbar.

[rough copper]

Thanks for saying this i was gonna see why top.gg was not working

[karmic otter]

Constantly issues with voting on topgg , continually clear caches and try to log in but brings to blank page- anyone else have this issue?

[supple mica]

Can't say anyone else has reported anything lately. What browser are you using?

And desktop or mobile?

[karmic otter]

Mobile

Been happening for about 2 weeks now

Even have tried on different browsers and same issue, brings to blank page and nothing loads.

[supple mica]

What's on the blank page? Would you have a screenshot per-chance?

[supple mica]

It looks like you're stuck on a discord.com page as opposed to Topgg

[karmic otter]

Hm even when I go through topgg I have same issue. This happened in the past and randomly started working days later but it’s been weeks now was just wondering if anyone else has had this issue

[brittle orbit]

I think its an issue just on your end

Please move to #topgg-api for api help.

[fallen creek]

top.gg doesnt work for me on opera gx

[supple mica]

Known issue that topgg doesn't work on OperaGX, we recommend using another browser

[fallen creek]

bruh

[sturdy swan]

top.gg isn't working for me either

[fallen creek]

on chrome it doesnt work too

i got stuck on Error 504 top.gg host Error

[floral pagoda]

Engineers are looking into it, we can just sit here, wait and watch this beautiful screen! 😄

[sturdy swan]

Same here

[fallen creek]

ure translator? which language

[floral pagoda]

German. Let's keep this channel on-topic though! ;)

[fallen creek]

okay, top gg seems working for me now

[brittle void]

bro why the top.gg site is very laggy?

[zinc oracle]

#site-status.
It's a known issue

[heavy isle]

Anyone knows if the replies are ever returning?

[brittle orbit]

Replying on comments is a known issue

[heavy isle]

Hope it to be fixed soon. Keep the good work!

[brittle orbit]

Thanks

[scarlet thunder]

Could someone help me to make a message when someone votes my bot? I didn't understand from the docs.

[brittle orbit]

Head to #topgg-api

[quaint juniper]

if i have fixed the reason why my bot has been rejected, should i contact the reviewer or re upload the bot?

[brittle orbit]

Re submit the bot

[quaint juniper]

alright

[austere steeple]

Alguien aquí habla español

[brittle orbit]

¿Cómo puedo ayudar?

@austere steeple

[austere steeple]

Cómo puedo crear el enlace de invitación para mi servidor con topgg

[brittle orbit]

https://discordjs.guide/preparations/adding-your-bot-to-servers.html#bot-invite-links

[lofty brook]

I have two questions to ask you.

1. Is there a way to change the primary owner for a bot?

2. After changing a bot's name through the developer portal, how long does it take for it to be updated on top.gg?

[long ferry]

no, only by deleting and resubmitting with the new account

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[long ferry]

and for the second one

[wild owl]

When will the votes be reset

[brittle orbit]

Every month

[wild owl]

Like what time?

[dreamy abyss]

When you get the first vote after the 1st of that month in UTC time

[lavish pendant]

Hello guys !
Need a little help
I added our discord server to top.gg like 6 hours ago but now when I open the server profile from top gg , im not able to find the edit button to edit it ? Why is that ?

[brittle orbit]

its a known issue

[lavish pendant]

So I need to wait until it gets fixed, right ?

[brittle orbit]

yes

You can not reply to comments at the moment, its a known issue.

np

[fierce cairn]

How can i add things like this to my description?

[brittle orbit]

using html/css

[fierce cairn]

can i just write html code in the description field?

[cerulean comet]

how can i resubmit my application?

@cerulean ember moderator, pls answer me

[cerulean ember]

You mean your bot which got declined?

[cerulean ember]

Yes you can

[cerulean ember]

If so then you can re submit your bot after fixing the issue.

[lavish pendant]

Any update on not being able to view edit button from top gg page ?

[cerulean ember]

You can see edit button i don't think there was such an issue

Can you explain more?

[cerulean comet]

That's right, hosting works better now

[cerulean ember]

Yep you can re submit.

[lavish pendant]

is it OK if I put a screen shot here ?

[cerulean ember]

Yes you can

[lavish pendant]

here im not able to find the edit button. But im the one who created the page on top gg

[cerulean comet]

Well, I tried but it gives me an error

[cerulean ember]

Scroll down page you can see the button, can you send ss of full page?

[cerulean ember]

Can you show me which error?

[cerulean comet]

absolutely, wait a minute

[cerulean ember]

Your are not the creator actually, see the creator field

Someone named ezee ia creator

[lavish pendant]

So means it can be edited only by the server owner himself. Not by the management members ?

[cerulean ember]

admin also have perm to edit page, maybe ask owner to create team and add you as admin in team and transfer server to team

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[cerulean ember]

for detailed info ^

you can manage page if you are in team

[cerulean ember]

oh can you try from different browser?

[cerulean comet]

Ah OK. Now I try

[lavish pendant]

thanks sir. will try that

[cerulean ember]

[cerulean comet]

i have done everything, i have succeeded !!

[cerulean comet]

Just one thing if the bot shouldn't respond, but I don't think so, add the role I believe to adding them to the channel where you try it, and then give it permission to embed links, pls. Thanks for everything, see you soon!

[cerulean ember]

Add this in "note to reviewers" section

[cerulean comet]

oh, ok now I do

[strong sleet]

hi umm i wrote a review and i would like to delete it

it was on cricket guru

the thing was i had written that review but didnt realize it was an error on my side

could someone help me delete it somehow?

[cobalt sleet]

Hey. Please send me the page url and a screenshot of your review.

[strong sleet]

https://top.gg/bot/814100764787081217?reviewPage=2

ill just send the ss wait

yup

[cobalt sleet]

Done!

[strong sleet]

thanks!

[keen aspen]

Hey Mac there is a problem about top.gg's youtube

[keen aspen]

invite to top.gg's discord server url expired

maybe update it like .gg/dbl ?

and how to reply reviews as Bot?

[cobalt sleet]

It's not currently possible due to a site issue

[keen aspen]

I want to delete this but how?

(bot)

[steel sinew]

What? You don’t want to use webhooks?

Simply use example.com, the request will go nowhere and you don’t have to worry about it

[keen aspen]

oh thanks

[frozen token]

Hey, i wanted to check if by bot got accepted to top.gg botlist, i cant see the bot now and the page stopped working what can i do?

[zinc oracle]

Your bot listing is giving a 404 because it was denied.

[frozen token]

Why was it denied?

[zinc oracle]

You can find your decline reason in #mod-logs by searching your bots ID

[supple mica]

Please reach out to the reviewer to dispute your decline.

@floral pagoda

Yes reach out via Dms.

Did you reach out to Dominik in dms?

I believe your bot shared images from other servers to your server, and users can post nsfw images in that feature.

Reach out to Dominik for more information.

[olive sand]

@supple mica Please Verify My Bot @nova thorn Its a Music Bot That made by me https://top.gg/bot/1000967766251143200

[supple mica]

You will need to wait until it's at the top of the queue for our reviewers to see.

[olive sand]

ok thnx

[golden wolf]

How do you get members with top gg

[long ferry]

You cannot force members into coming into your server. Main factors that are needed are effort and patience. You can take use of auctions to promote your server for it to be seen more

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1659466800:F> (<t:1659466800:R>) to <t:1659985200:F> (<t:1659985200:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 12 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1659466800:F> (<t:1659466800:R>)

Next Auctions Ending: <t:1659985200:F> (<t:1659985200:R>)

Jul 31, 2022, 2:16 PM

[sly nacelle]

How do I add images to long descriptions?

For context, I'm on mobile

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[sly nacelle]

I see

[primal berry]

is the refresh button defect again?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[long ferry]

it is functional

[primal berry]

didnt update the servercount

everything but that

[cobalt sleet]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[long ferry]

the servercount isnt updated by refreshing data

that above

[primal berry]

oh right

long time since i did this

has to be posted

ty

but the webhook test button is defect

unclickable

[long ferry]

make sure you press save first, testing the webhook only works once a webhook was saved

[primal berry]

already tried

bruh now it worked

[gray current]

-help

@wild stone

[hasty steppe]

Unable to delete my account

[long ferry]

-notdiscird

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[wild stone]

pong

[small lantern]

Pong!

[grave flower]

-bi

[wild stone]

You need to provide a bot to find

[grave flower]

-bi 947634608382545940

Can anyone help me , the bot showing server count 0

@fluid birch hello sir can you help ?

[long ferry]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[grave flower]

I checked but not getting understood

[long ferry]

then ask in #topgg-api for help

[grave flower]

Ok

[sturdy swan]

Why can't I click on Next Step

<@&817055174613794826>

[main mountain]

I can't see redeem

Vote credits

It's now 1 August but didn't came redeem option

[long ferry]

its not august 1st per UTC

[main mountain]

?

[main mountain]

Bruh

[long ferry]

the time you're able to claim your credits goes by the UTC-Timezone, not your own

[main mountain]

[sturdy swan]

@long ferry

[long ferry]

Try a different browser

[sturdy swan]

Because I give the same problem

[long ferry]

Cannot help then, never saw that issue

perhaps try again later

[modern torrent]

Reset data!

Ezzy

I had the same prob

But it worked for me!

[long ferry]

reset data?

[modern torrent]

Reset browser data

[sturdy swan]

I did everything and the same

[modern torrent]

But best browser https://i.imgur.com/YNBhNed.png

[long ferry]

no

-cacheclear @sturdy swan try that

[wild stone]

@sturdy swan

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[modern torrent]

That did not work for me... Some how maybe it might work for him.

[sturdy swan]

what's wrong with me

[long ferry]

read the message

[jolly jolt]

hey, the vote reset is midnight utc?

[coral sandal]

Hi <@&817055174613794826> . I just got a message from the "giveaway x" bot saying that i have won 14 server boosts although I have not participated in any giveaway. Is this a scam?

[long ferry]

That is very likely a scam, what is the bot id?

[long ferry]

yes

[jolly jolt]

thx

[coral sandal]

yes

[long ferry]

What is the bots id https://support.discord.com/hc/en-us/articles/206346498-Where-can-I-find-my-User-Server-Message-ID-

I would check if that bot is on top.gg

[coral sandal]

874432938081648662

[empty thorn]

how do i setup vote rewards on my bot

[long ferry]

yup seems like the bot is not on top.gg

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[long ferry]

best is to report it through that

[coral sandal]

okay. thx

[empty thorn]

uhh how do i setup vote rewards on my bot

[long ferry]

#topgg-api message

[hasty zenith]

Hey guys how can I report a server for getting authed members

[primal anchor]

Hi, are the replies disabled on the website ?

[long ferry]

they're not available due to a site issue

same goes with reporting at the moment

[primal anchor]

Okay ty, have a great night

[candid helm]

Is there a way to transfer top.gg team ownership to another user if the users in the team are inactive?

Technically I manage the bot now and the original owner went inactive

[long ferry]

if you own the actual application on discords end and are able to prove you own the bot such as through an eval, sure

though its best to have that owner do it if they're still able to somewhat

[candid helm]

alright i just wanted to ask because the owner had said they wanted to leave discord but never told us anything b4 hand, thanks

[versed barn]

why doesnt the server count of my bot update on top.gg?

[wild stone]

@versed barn

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[versed barn]

Unresolved dependency: 'org.discordbots:DBL-Java-Library:jar:2.1.1'

shows me this error when importing maven dependency

[paper hazel]

can I know when do votes reset?

[versed barn]

any help?

[sturdy swan]

.. ??
TypeError: Cannot read properties of undefined (reading 'FLAGS')

[zinc oracle]

#topgg-api, read pins.

[zinc oracle]

#development

[zinc oracle]

aug 1st midnight utc

[paper hazel]

but its midnight and 42 minutes

and my votes are still there

[zinc oracle]

it resets on the first vote of the month

[paper hazel]

oh ok thanks

[high junco]

Hey there, I deleted my server from top.gg bc the bot wasn't in my server and I wanted to set it all up again. It worked and I did all the setting up but now the top.gg page for the server shows a 404 not found error.

URL: https://top.gg/servers/865989467021246526
Example:

I wanna get this fixed by the end of auctioning for this week since it won't show in my server list for the auctions either.

[long ferry]

Seems like you deleted the guild

nvm you mentioned that

go through the add server flow on the navigation bar

[high junco]

its already been added

is it cool if i ping support team for this? ^

[long ferry]

https://top.gg/servers/invite

then go to your server page edit page under https://top.gg/servers/yourserverid/edit

[high junco]

ah i see, the initial setup changes i made just werent made

thank you very much

tho i do have a new issue now

but thats gotta be in #auctions-support

[long ferry]

I'm not sure what you're referring to

[dry crypt]

@long ferry my bot profile is not visible

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[dry crypt]

Thx

@long ferry its not changing

[long ferry]

You have not made any edits

press edit, then save

[dry crypt]

Where to edit there is not any avatar edit option

[long ferry]

not avatar edit

see the screenshot above

[dry crypt]

Ok

@long ferry thanks bro

[pure otter]

I'm trying to vote for the mudae bot but it's stuck here without showing the ad

[inner vortex]

My server just reached over 100 votes
Am I supposed to see $15 worth of ad credit in the Wallet?

[solar lava]

Hey there guys! I'm havin some problems with server setup and gettin gpretty frustrated, so figured I'd come over here

[solar lava]

This is what pops up whenever I try to vote

<@&817055174613794826> ig

[zinc oracle]

what are you trying to vote for?

[solar lava]

My own discord server
Seems like when I send the test webhook it sends where it should

But when I use a vote command n click the provided link, it sends me to narnia

[zinc oracle]

what service are you using for your webhook?

[solar lava]

Vote Tracker bot

[zinc oracle]

You'll need to contact their support if its not sending you to the correct page.

[solar lava]

fair enough, thanks

[solar lava]

man

i made no changes other than kickin and reinviting both bots

and now it works

[hasty zenith]

so im guessing preview dont work lol

[elfin star]

When do votes reset? (Which timezone)

[main mountain]

Now how i get my credits

@gloomy shell

Sir now what I do after clicking redeem credits

[main mountain]

<@&304313580025544704>

[solar lava]

Any idea why leaving reviews doesnt seem to work on some ervers?

[next kestrel]

It is a known issue and there is no eta on when it would be fixed!

[next kestrel]

1st of each month midnight utc

[next kestrel]

-credits

[wild stone]

@main mountain

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[next kestrel]

You can follow this embed to know more about credits and how to claim them ^

[elfin star]

Thank you

[next kestrel]

No worries!

[main mountain]

Thnq sir

[next kestrel]

No worries!

[main mountain]

After redeem i have to pay only in auctions na ?

[next kestrel]

Yep

[main mountain]

[brittle void]

-he'll

-help

-refreshdata

[agile estuary]

I know this has been an issue for a while now but any est on when it will be fixed

[brittle orbit]

There is no ETA

[brittle orbit]

Luca's commands: #commands message

[lethal rain]

After refreshing multiple times vote went through but why does this pop up in the first place?

[slow dune]

why paying system with credit card is not working? i have to take premium and I filled my credit card details but no response

?

[still snow]

My members complaining that something is up with top gg, they voted but the reward didn't assign at all

[brittle orbit]

try clearing your cache

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[brittle orbit]

Yes you can not get premium at the moment, it is a known issue.

[brittle orbit]

make sure the bot has a higher ranked role than the role you're trying to give, also check if it has manage role perms

[granite salmon]

is there a way i can change my bot on top.gg’s id? i turned that bot into a development branch and made a new one for the main branch a while ago and i would like to switch to the main one

[quartz sleet]

says I have already voted in the past 12 hours.. even tho my vote is already off cooldown what do I do??

<@&817055174613794826>

forgot to ping my bad

[brittle orbit]

No

[brittle orbit]

Wait a little longer

[unkempt creek]

Hi, when does the vote will be reset ?

[brittle orbit]

every month

[sterile dragon]

Hello, can I ask something about nitro subscription?

[brittle orbit]

This is not the place for it

[sterile dragon]

Oh

[unkempt creek]

On the first day of the month ?

[sterile dragon]

I see. Thanks

[sterile dragon]

Sorry for the ping, where I can ask about it?

[brittle orbit]

The discord support website

[sterile dragon]

Tyty

[unkempt creek]

It is the 1st of August and the vote are not reset 🤔

??

[wild stone]

@unkempt creek

Every new month at midnight UTC, votes reset for all bots and servers. You can read more about this here in our What is Voting? support article.

[brittle orbit]

-resetvotes @unkempt creek

[unkempt creek]

For me, I have 65 votes for my bot 😅

Vote have not been reset for me 😅

[vagrant wigeon]

I believe theyll reset the next time someone votes

[unkempt creek]

Oh okay !

I will try 😉

Thanks

[vagrant wigeon]

no worries!

[void coral]

I gave access to a discord bot, but now it keeps making me log on to a server. I'm tired of it. How can I disable access permissions?

[daring lichen]

Go to authorised apps in discord settings and remove the discord bot from there

It will be fixed

[scarlet kernel]

web dead

[sturdy swan]

server down ?

looks like it

[faint junco]

another day, another L

[sturdy swan]

Still down?

[uncut sleet]

I think it broke again

[cobalt sleet]

Hey. Looking into this.

[uncut sleet]

Are you the guy from macdonalds

im sry had to say it lol

[cobalt sleet]

Looks like the site is back?

[sturdy swan]

nope

[uncut sleet]

your actually magical

it worked

!!

[vagrant wigeon]

seems fine for me too, try refreshing?

[cobalt sleet]

Try refreshing?

[uncut sleet]

try restarting broswer

[sturdy swan]

oh

yeah