help

[maiden anvil]

some of them have discord dms open!

[spring oar]

thank u !

[graceful gale]

could anyone tell me what ballon and cannon are on sale ?

[maiden anvil]

they're pinned in #chat

[graceful gale]

ahh ty !!

[dawn ravine]

hey ive never had this issue before, what should i do? (already restarted my wifi)

[maiden anvil]

wait it out, the server might have crashed

[dawn ravine]

oooh

okay

thank you!

i could log in no issue now 🙂

[merry echo]

its been discontinued for a while

[silk lava]

I'd say.... for.... ever?! 👀

[compact stag]

is there any way to submit custom furs for the game by any chance? i'd like to try my hand at making them at some point but i wasn't sure if it's only during contests or something like that where submissions are allowed :o

[maiden anvil]

#item-suggestions

[compact stag]

ohh it was right in front of my eyes😭 sorry for asking a silly question LOL thank u!

[maiden anvil]

no worries!!

[grand seal]

when i try to change my profile gender and i close the window it gets set back to female. i tried closing the game and steam and it didnt work

[maiden anvil]

it's an issue with the community platform, just wait a bit and it'll fix itself

[misty crow]

My and a friend the same problem

[covert crater]

Hi I have a problem with my account, who can I contact?

[maiden anvil]

what's the issue?

[valid bear]

any way i appeal a ban

[maiden anvil]

please contact a moderator privately

[charred rune]

@agile wyvern

[harsh bear]

how much exp do we get for finishing a quest?

[stoic horizon]

is there a reason for me not being able to join vc or upload images here? International General VC is locked for me

[harsh bear]

u arent verified

https://staff.atelier801.com/discord

[stoic horizon]

oh ty

[gentle sorrel]

Where do I apply to be mod

[maiden anvil]

what's your community?

[gentle sorrel]

My community? Wym

[maiden anvil]

which server do you play in

[gentle sorrel]

I'm not sure tbh

Hold on

[harsh bear]

is it unknown to the public information

[harsh bear]

oh!

[tender dust]

atelier801 doesnt let me verify, its just stuck loading the page. what do i do?

[maiden anvil]

try on incognito mode

[tender dust]

will do, im gonna do some work first

[tender dust]

it worked thank you :)

[harsh bear]

what hour do new quests come at?

i thought it was after midnight 😵‍💫 stuff be complicated so much

[maiden anvil]

midnight gmt

[lucid gorge]

maybe it has states? if its written on Lua, maybe?
i tried making mods for ported sm64 which has same state system in it, one thing that i know that it might be states related, but i cant say much here

if its on falling state and then touches a surface, it has to reset its falling state to Idle i suppose

[lucid gorge]

its predicting (at least i think) from its falling state(first screenshot), and when its near surface (no matter what state)
and as soon as its being near to contact with objects (blue line shows contact with everything, as with surface to surface)
you can check it by yourself with /Debug and see everything to make conclusions, im not one of the experts there, and i might be wrong somewhere.

[upbeat dew]

can't verify my discord account

the page keeps refreshing

[alpine bison]

How long does it usually take for fraises to get into an account after being bought?

[maiden anvil]

it's usually instantaneous provided you didn't close any of the pop-up windows before you were supposed to

[alpine bison]

Thanks ^^

[dire radish]

why does the transformice dressroom app (Fewfre's A801 tools) doesn't load? I'm trying since hours and it just stays like this. I'm afraid I don't want to lose every fit I've ever made, thanks if someone can help me

[bleak star]

What is the limit of how much can be written in coffee?

[sudden ferry]

300 seconds

[alpine shore]

Hello! so Uhm I was doing my Daily's and I had these two missions, bring back 60 cheese and finish 60 defilante but at some point the bring back cheese mission stopped counting the cheeses I was bringing despite getting to the hole to finish the defilante map? 🫠 🥹 why did this happen?

[ashen monolith]

sometimes when u go into the hole on defilante maps it doesn’t always give you cheese

i think its part of the game. i dont think its a glitch. ur better off collecting the cheese in another mode like vanilla

[alpine shore]

Oh I see :( Thank you either way! :DD 🙏

[ashen monolith]

i’m not really sure why the real reason is I just know that I think that’s the only game mode does that? i might be wrong

[ashen monolith]

i know it sucks 😭😭😭 and nppp

also, I might’ve read it wrong, but did you mean that it stopped like completely or like sometimes it would count the cheese and sometimes wouldn’t ?

because if it stopped completely, and you completed like 10 maps that might be a glitch

[alpine shore]

It completely stopped yes

[ashen monolith]

ohhhh. now that i’m not sure.. usually I just keep going in the hole and it gives me like maybe one cheese every 2 to 3 maps depending on how much I’m paying attention😭🤣

[alpine shore]

I was doing both missions at the same time because well, 60 cheese 60 defilante that's good

then I checked my progress and it stopped at 25, but the cheese keeps increasing in my store tho

[ashen monolith]

yea that’s odd.. I might be wrong so if someone else replies to you and it’s something different than what I said, sorry about that🤣😭

[alpine shore]

No worries 😭 thank you for trying to help either way! :'')) this might be a glitch indeed

[ashen monolith]

ofc! I hope it gets fixed because I try to avoid defilante for this specific reason 🤣🤣

[alpine shore]

Ok now I'm seeing this:

I get the cheese in the Hole
the little cheese at the corner marks +1
I open the shop, it increases 1
and then I check the mission, it increases 1 in the bring back

THOUGH, it only increases if I open the shop to check 🫠 🫠

or not ¿ well I leave the info here ^^

[shy marsh]

No
I think for defi u get 1cheese every 2 maps

[full sable]

catnap?

[iron basin]

is there a way to perhaps recover a forgotten username linked to a mail?
because i want to reset my password to my account but i don't remember the login (the username with the tag)

[maiden anvil]

what's the username? we can try finding the tag

[iron basin]

i don't remember the username (that's the problem)

[maiden anvil]

can you try opening the game and creating a new account under that same email? then close it, open it again, and try to log into that new account using the email in the username field

[iron basin]

I will try that

[maiden anvil]

a pop-up window should appear with the accounts registered under that email

[iron basin]

yeah it works

[maiden anvil]

did you get the username you needed?

[iron basin]

sorry for late response but yeah

[maiden anvil]

happy to hear it!!

[dawn ravine]

hey guys i go a question! is it a visual bug on my end if i can't see that certain shams have no skill mode enabled and instead of seeing that they are lvl 1, i see their actual level? last i played (like 2 days ago) it wasn't like that

[dusky hollow]

from where i can talk with mods

[maiden anvil]

they're the yellow names in the list of members >

[pure thunder]

Does anyone know how to see invisible items in the store?

[maiden anvil]

#chat message

[torn bison]

I had a very very old account that I used to play on as a kid for years, but I'm unsure as to how to reacquire it. I still know the username, but the password I thought it was under won't work, and I'm not even sure what email it was registered under.

Was the account deleted over time perhaps, or does it just live untouched somewhere I cannot access it?

[maiden anvil]

make sure you're including the tag at the end of your username

[torn bison]

There was a tag?

Shoot.

Are tags randomized or is there a way I can figure out what mine might've been?

[stone barn]

unless you changed it after tags were introduced (I'm pretty sure it was march 2018) it should be #0000

[torn bison]

Nothing seems to be working.

I fear the password or username may not have been what I remembered.

[stone barn]

I can check if account with the nickname you have in mind exists through forums

[torn bison]

Thank you!

I used the same two usernames for everything back then, so it was probably jillybean821 or fluffehkitty.

I think I made more than one account around then? So both may appear.

I was very young when I made the account.

So it's definitely gonna be pretty old if it still exists.

[stone barn]

as far as I see, it doesn't exist unfortunately :/

[torn bison]

Darn.

Thank you for the help anyways.

[stone barn]

afaik accounts don't get deleted unless requested though

[torn bison]

Hmmm. I never used the forums, so is it possible that's why it isn't showing up?

I played back when it was only a browser game, no Steam equivalent either.

[stone barn]

same! every transformice account is connected to the forums

[torn bison]

Hmmm. I'm trying to think of any other usernames I might've used back then, but those were really the main two.

[harsh bear]

is your account associated with any email?

[torn bison]

If it is, it'd likely be a very old yahoo email I don't use anymore. Unsure if I could still access such a thing, but it'd be worth a shot.

[harsh bear]

use your email

in the login

[stone barn]

try it! It's always good to try

[torn bison]

Do you mind checking the forum for the username "themischiefqueen"?

The emails don't appear to be working, but I believe that might've been another username I used back then.

I've gone through a few over the years, and I figured perhaps I was misremembering the specific era I had the account for.

[stone barn]

I can't see that one either :(

[torn bison]

Hmmm.

cocoatheeasterbunny?

[stone barn]

can't see that one either

[torn bison]

maryguertena?

I feel the need to mention that that one is not based on a real name, it's a character from an RPG maker horror game.

Just for assurance of internet safety.

OH! My sister had an account! If she can still log into that, I can probably find out what I used through her friends list!

One moment while I call her up, oh my goodness, I can't believe that slipped my mind.

[stone barn]

maryguertena doesn't seem to exist, good idea to ask her!!

[torn bison]

Does puppyparty821 exist?

Unfortunately I am now also looking for her account.

[maiden anvil]

doesn't appear to

[torn bison]

Ah, I'll just make a new account. Thank you all for your help nonetheless.

[maiden anvil]

🩷

[peak apex]

its been a while since the tfm trivia, i was one of the ppl who won a few times and the prices were supposed to be given a long time ago but i still havent received anything :`D
my friend who won once said she didnt get anything yet too

[tired spire]

I have frises and I want to send my friend a gift, but the account is still new, what should I do?

The option to send a gift does not exist

[maiden anvil]

you need to play until you unlock it

the current requirements aren't public but you can find some general guidelines here #help message

[tired spire]

Thanks for help cate.

[old bane]

does the /avatar command work on the tfm client? because i play on flash browser and it doesnt work on there. i dont wanna have to download through steam just to change my pfp so im wondering if it works through the downlodable client??

[maiden anvil]

i think it works on this one #help message

tested it out, it works

[old bane]

tysm :D

[alpine shore]

oh really? I see :( thank you!

[silk lava]

there's not a way to mass report players, you'll need to report each of them

[gray nest]

Idk if i should ask here but here we go. About map making, can a normal user make modules? Or any permission is required to be able to make them? For Lua i know there isnt. Or if there is any way to make a message appear when someone gets into the tribe house? Should i somehow introduce the code into the map or what 😭 i fr dont know

[opal lily]

Hello, I did the login in my accounts after 2 years and i noticed that im banned (compromised account) i dont understand what happened
I got all my accounts banned when i was not playing

[maiden anvil]

please send a contact form https://atelier801.com/contact

[unborn yoke]

Does buying one of the 1000 cheese colors fulfill the "buying a fur" requirement for gifting?

[maiden anvil]

this message #help message mentions fur OR color so i suppose so

[unborn yoke]

kk thanks

[smoky heath]

hello, for some reason it doesn't let me react to giveaways, im not sure why

i checked and my account is verified

[maiden anvil]

have you tried restarting your discord client? ctrl + r

[smoky heath]

i re verified myself and that seemed to fix it

[maiden anvil]

you'll receive them eventually. please be patient

[vagrant gull]

hola quien me podria ayudar a recuperar mi cuenta

[maiden anvil]

please send a contact form https://atelier801.com/contact

[ember skiff]

Can someone tell me why the tfm stays g

[wraith drift]

same

[maiden anvil]

give it time

[spiral scarab]

Lol

[thorny furnace]

Why deleted the sticker I sent to the sticker chat?

[maiden anvil]

#1367341885684977777 message

[hollow canopy]

is it possible to change my nickname here, I finally changed my username on tfm after 14 years, It's Seagullcity#8568 now

[maiden anvil]

reverify your account! https://staff.atelier801.com/discord

[hollow canopy]

Thanks!

[left coral]

i need help

is it possible to get my old username back with the #0000 tag on transformice?

[turbid violet]

no

[harsh bear]

Unfortunately

[cunning gyro]

Hola necesito ayuda con algo

[hazy stone]

hi! I’m having trouble opening the Transformice website, is anyone else having this issue?

[cerulean quarry]

Hey, anyone know how to get the cockatiel skin? Do I have to wait for it to be available or something?

[stone barn]

Transformice isn't available to play through the website anymore

[stone barn]

yup! Gotta wait for it to go on sale

[maiden anvil]

^ or for it to be used in a fashion squad outfit

[merry echo]

that reminds me.. new fashion squad outfits today

[harsh bear]

Nah I'm waiting for some event hints

[leaden yew]

Hey, having a nostalgia trip across the game with guest account atm. I'm pretty I used to log into Transformice using Kongregate account.

Is there specific means to recover that or?

[maiden anvil]

i'm not sure you still can #announcements message

you can try sending a contact from https://atelier801.com/contact to try to recover it but no guarantees

[leaden yew]

Worth a try.

[thorny furnace]

Thanks^^

[maiden anvil]

huh?

[thorny furnace]

.

xd

[maiden anvil]

oh

[thorny furnace]

[harsh bear]

is there a way to get somebody else to remove u from their friendlist???

by not telling them to do it

lmao

[maiden anvil]

you can add them to your blacklist

[harsh bear]

and if they try to whisper me what will it say

[maiden anvil]

they can't

it says you can't whisper that player

[harsh bear]

okay ty x

[shy marsh]

I need help

The game won't load for me

At the beginning

It won't let me enter my username and password. :[

[sinful nexus]

I logged on after a long break and now there's no sound, the options in the menu don't change anything, what do?

[river stag]

can i talk to an admin or whoever could help with it about getting my compromised account unbanned?? support emails fell through and i'm not getting a response back anymore after i couldn't give sufficient info the prove the account is mine (it's 10+ yrs old so i genuinely don't know how i was supposed to answer some questions) even though i have posts and such spanning over diff years proving it's mine 🥹

[cerulean quarry]

oh, thanks

[silk lava]

The only way to get an answer regarding this subject is through contact. Even though you get in touch with any staff member (mapcrew, sentinel and modo) or even directly to an Admin (Matza) we will instruct you the same thing: contact.

I know that the older the account is, the harder to have the answer to some questions. But this is the only way to recover it. If you don't have the right answer to what's asked, you won't recover the account, unfortunately.

[river stag]

are there no other questions i can get asked or know which ones don't match up??

[silk lava]

Not really :(
These are security measures to protect the accounts.
Picture yourself in this situation: if someone else is trying to get access to your account via contact and they are told what answers are wrong and needs to be corrected in order to get it validated, they'll have the chance to gather all these info correct somehow and get access to something that doesn't belong to them.

[river stag]

i get it but i also was hoping if there's no other methods they'd be a little lenient with individual cases or something with reasonable explanations and proper proof though i clearly dont know how this works lol 😔 thanks anyway

[silk lava]

You may try asking it in the e-mail, but I don't think so 😦

[topaz tulip]

it really takes two weeks or more, Cate?

[maiden anvil]

for the items to be sent? they'll be sent whenever it's possible

[haughty garnet]

Have they made a new version for the latest mac yet :(

I really want to play I had a lot of stuff

I’m playing on steam

[maiden anvil]

#help message try this

[topaz tulip]

yeah, okay ty :))

[sinful nexus]

Can I get help for this? Or is there a way to write a support ticket?

[coral musk]

I think most of us has no idea what could be the problem, I think it must be an issue from your side

[sinful nexus]

It's an issue with the game, no other app has it. Is there no tech support?

Posted a bug report in the feedback section

[coral musk]

Unfortunately no

[harsh bear]

is your volume turned on?

maybe the in game sounds are too quiet

[sinful nexus]

Yes

There is 0 sound

[harsh bear]

check the volume settings in your pc

[sinful nexus]

From the game I mean

[sinful nexus]

The volume is fine, I can hear other apps and youtube videos

[harsh bear]

check this

[harsh bear]

what about the page when u log in? is it all turned on

[maiden anvil]

are you using the electron beta version?

[sinful nexus]

Like I said, I tried turning them off and on with no results

The same with ingame menu

[sinful nexus]

I don't know what that is

[maiden anvil]

library > right click tfm > properties > betas

try enabling electron and see if it fixes it

[sinful nexus]

Still no sound

[harsh bear]

what standalone u use

normal one or steam

[maiden anvil]

they're on steam, they've mentioned it

[sinful nexus]

Yes it's steam

[harsh bear]

i didnt see lol

[pseudo vector]

err anyone know how to fix /avatar ? does not work for me

i wanna update my profile pic on my profile

[maiden anvil]

where are you playing?

[pseudo vector]

steam on macbook :(

i’ve been told it doesn’t work with mac, is that true

[maiden anvil]

yeah but wait

try this #help message
or this #help message

[pseudo vector]

ty

[ocean vortex]

damn, I need help but can't send images bruh

[maiden anvil]

https://staff.atelier801.com/discord verify your account and you'll be able to send pictures

[ocean vortex]

that's the case, I can't change the password to get access to my old childhood account

I got my login and my old email and when I changed the passoword it says "changing password..." It's been 10 minutes :(

[maiden anvil]

you can do it via the forums

https://atelier801.com/account

[ocean vortex]

thank you so much

[errant blade]

hi mods, my friend's acc was hacked and the hacker shared like 5000 hacked acc with nickname and password changed

https://youtu.be/h5n-ZNJ-Iio?si=CA5WHGQ-4kAh25XB

so pls tell me how can my friend and i handle this😭

[pure fossil]

can someone tell me how this person has a plus symbol in their name but their account was made this year? 💀

[maiden anvil]

that's the date they first logged into the game

their forum profile should show the actual registration date

[pure fossil]

ok then

yeah their acc is from 2010

[scarlet quiver]

found out i was hacked as well, im on the same list

[silver void]

why i don't have permitions to talk in chanel pl?

and i from poland

[errant blade]

lets wait for solution :/

[maiden anvil]

verify your account https://staff.atelier801.com/discord

[ocean vortex]

How to get the profile picture like on the right? In the forum?

[pure fossil]

You can't set your avatar through forums anymore you have to do /avatar in game

[ocean vortex]

Oh, ty

[harsh bear]

do yall know whats the whole collection to this kind of sham items?

i only see the boxes

[deep igloo]

Hiii can I gift Stickers?????

[harsh bear]

??? emotes in game? no

[deep igloo]

yes

[harsh bear]

i mean yes u can

lol sorry

[deep igloo]

I clicket to gift but dont work

other items yes can

[harsh bear]

u definitely can

[deep igloo]

yes But when I click on dont work

[maiden anvil]

you can't

the button is there but you can't gift them

[deep igloo]

sad :c

Thank u

[silver void]

i don't can

[maiden anvil]

#chat message there are instructions here if you need them. if you still can't do it feel free to contact a staff member so they can manually verify you

[silver void]

thanks

[teal wraith]

Hi! Somehow i can access To some chats like the fanarts one, anyone know what do I have to do? Thanks in advance

[north agate]

Hello, I haven't gotten my giveaway reward, it was the chocolate fur

[worldly linden]

hi, you will need to verify your account at https://staff.atelier801.com/discord

[worldly linden]

please just be patient, it'll be gifted when Matza is available ^^

[west pulsar]

Hey there, I have a tech support question on behalf of a friend who's being stubborn and wont ask this themselves. Hope it's okay to ask here!!
For a few weeks now they've been having this issue with TFM, where the game crashes after at most 5 minutes of runtime. They apparently had some PC issues going on which are now fixed, but it never fixed the problem with TFM. Every other game they have runs normally without issues.
According to whoever fixed their PC, TFM is failing to load/run properly because their PC, "runs too fast, and it doesn't load old files the same way as an old computer would," and thinks Adobe AIR is the issue.
They're saying everything in their PC is up to date, and any Google-help resolutions we found have done nothing. The solutions pinned here also gave no results, according to them.
Any advice or help is welcome! 💖

[maiden anvil]

would playing via steam help?

[west pulsar]

Playing on Steam and Standalone give the same results

[merry echo]

have they tried other similarly old games to see if those work ? just to see if the repair guys hypothesis holds water

[west pulsar]

We (our group) suggested trying to run AJ Classic, but they ignored that suggestion because, "everything else is running fine."

The people who fixed their PC are family members, who are the ones saying that the problem stems from, "the game being run on outdated engines."

I've honestly never heard of this problem ever. Trying to talk about this is like trying to destroy a brick wall with a plastic spoon.

[merry echo]

this is so funny to me

[merry echo]

me neither 😭 im assuming that uninstalling and reinstalling was already tried

[maiden anvil]

having a computer that runs too fast is an issue i wish i had

considering you don't need adobe air to run the game through steam and it still crashes, air might not be the issue here

[west pulsar]

Fr this is such a first-world problem that it seems too ridiculous to be real

We said the same thing about the Steam version not running on AIR, so we think the problem is definitely internal. But it's weird that TFM is the only one effected (that we know of).

[merry echo]

if only they would install animal jam classic so we could confirm

[west pulsar]

Ikr 😔

Update: AJ Classic runs with no issues.

Update 2: We completely forgot the Electron standalone existed in Steam. That literally solved the problem.

#FirstWorldProblems

[maiden anvil]

LMAO

happy to hear it

[wanton saddle]

we have like 1 server right? i m suffer from 300 ping bcus i m in asia

[maiden anvil]

yep

[trail perch]

Why when I type in /avatar nothing happens?

im on mac btw

[pure fossil]

yeah thats why u cant set ur avatar

it doesnt work on mac devices for some reason

[trail perch]

ughhh darn thanks for letting me know

[pure fossil]

np

[maiden anvil]

#help message try this

[trail perch]

Hey i downloaded it but for some reason im having trouble finding ''file'' on toolbar haha. I may be blind

[maiden anvil]

should be on the menu at the top

[trail perch]

ohhh that one okay

i dont see open location tho

[maiden anvil]

if you give me, say, 1h30 i can try to help unless someone else gets to it first

[trail perch]

Okay! its not urgent so dw

nvm i figured it out

[maiden anvil]

oo nice

lmk if the avatar thingy works

i know it works on windows but im not totally sure about mac

[old bane]

where is the transformice server located does anyone know

[odd fractal]

france

[broken saddle]

Few questions i had about the item-suggestions chat.

1. Who and how do they select which item's get added next to the game ?
2. And for what exactly are likes/dislikes there ? (there's no rule, is there ?).
3. to point 2, if there is a good idea but it gets only disliked, is there still a chance that it ever gets added to the game ?

[maiden anvil]

1. the flash squad
2. it helps the flash squad see how popular an item is with the community

[broken saddle]

I see, but what if more people want something but they cant like it (by not being on this server or they cant), so it results in less likes and then they will think that barely no one wants it
But thanks for letting know.

[maiden anvil]

there's also a forum thread for item suggestions

[broken saddle]

But no one is using forums

Does it work the same- you just post there a picture (?) and doe's flash squad check that even-

[maiden anvil]

yes, people still use it

https://atelier801.com/topic?f=6&t=4009

it is checked

[maiden anvil]

also about this, it's impossible for every single player to be here, so this would always happen

[topaz escarp]

hey I have a question, I have a really old email I made as a kid and used to make my first tfm account, but I don't have its gmail password now cuz its been ages and I forgot it (I can access the tfm account cuz I remember its password)
Is it possible to transfer emails without access to the old email?

doesn't feel secure to have it on an email I cant access anymore

[maiden anvil]

hi! please send a contact form https://atelier801.com/contact and request an email change

[topaz escarp]

Thanks ^^

[brisk hamlet]

Hi, does anyone know where to find the npc with the chests for old missed event rewards?

[maiden anvil]

they're only available during events

[brisk hamlet]

Ooh okay thank you

[trail perch]

just tried it out its still not working 😭 I like the flash version better tho its like way more crisp

[lofty flame]

Guys, does anyone know if i have a chance from recovering my old 2012 account through transformice support?

[lofty flame]

ping or dm me pls if there is any response, cuz i dont have notifications on

[ornate briar]

How do I create a private room? I want to practice divine sham alone without anyone joining

[dense oak]

with @, for example /room @vanilla

[ornate briar]

Thanks so much!

[dense oak]

yw:D

[old bane]

are the sales being random or selected by fashion squad?? mainly asking this in regards to the maid fur cause it’s been on sale SOOO much compared to other furs

[maiden anvil]

they're being created by the sales squad

the maid fur hadn't been on sale since april of last year

[old bane]

oh my perception of time is messed up my bad lol for some reason i thought it’s been on sale a lot lately

[maiden anvil]

we had the FS outfits and then the event so it makes sense for you to feel that way

[old bane]

i see, thank you

[brave zinc]

Hey sorry to disturb. But I won two giveaways in #giveaways and I haven't receive the prizes Plumbob Head Item (5/12/2025 2:43 AM)! and Twisted Shadows ball (3/5/2025 2:08 AM)!

[maiden anvil]

you'll receive them eventually, don't worry

[brave zinc]

alright thanks ^_^

[loud surge]

Why can't I write in the event chat?

[harsh bear]

You are not verified

[sudden hollow]

verify ur acc prob

[maiden anvil]

verify your account https://staff.atelier801.com/discord

[patent patio]

can someone change my nickname to Sprinkledoq#5206 ? i changed my user

[maiden anvil]

reverify your account please https://staff.atelier801.com/discord

[warm patio]

how do i submit an outfit to be sold as a set in the shop

[maiden anvil]

the shop outfits are made by the fashion squad. occasionally we'll host contests where the winner will have their outfits featured as the weekly available ones

if you'd like to apply to become a member of the fashion squad you can apply here

[warm patio]

thanks!!

[wanton inlet]

Hello! Im not sure if this can be fixed but i still wanted to ask. I made a tfm account 2 days ago and my graphics were great, my mouse looked super smooth but today i accidentally pressed on the fullscreen icon while i was in a vanilla room and it ruined it, i always changed my resolution from the lobby to fullscreen and had no problem with the graphics but after that accident it looks pixelated and i cant turn it back no matter how many times i try to change the resolution back, is there a way to change the quality/graphics of the game? I just find it so odd that it looked good at first until i clicked on the resolution icon, fyi i play on an ultra wide monitor (2560x1080 res) and i used to play on fullscreen and my quality was smooth :(

[supple cedar]

Hi, I'm having trouble with the profile updating in game! I keep doing the command, and as per usual, finding a picture, but when I go to update it, nothing happens. No "Your profile picture has been modified." It has been happening for quite a few days now, I don't know if it's just me or not :c

[hushed tinsel]

Hello! Im resetting the password of a very old account right now in hopes of finally being able to access it again (played the game back in its web browser days in elementary school, and i want to be able to use the account i played on then too but have no idea what pasword i used so im resetting.) I went through all the trouble of doing a password reset, submitted the new password, and it's been sitting on the "Changing your password..." pop-up for at least 5 minutes now. Is that normal? Should i press close? do i just wait it out for an exceptionally long time?

[maiden anvil]

hihi! please try doing it via the forums instead https://atelier801.com/account

[maiden anvil]

does this happen with every picture you choose?

[hushed tinsel]

you are the lifesaver of lifesavers. tysm

[maiden anvil]

mwah

[supple cedar]

I did with others and it looks to be the same issue yes

[maiden anvil]

#help message try this

[vast nebula]

Hello, my account is very old and used to belong to another person that I have not been in contact with ever since. It's linked to their email address and I have no idea what it is nor how to contact them. I would like to know if there is anyway I can link the account to my email? I have been using this account since 2012... Thank you in advance

[maiden anvil]

https://atelier801.com/contact please send a contact form here to request an email change

[runic skiff]

I got banned and can't even write to the admin about it in the game. I wrote a couple of messages in the chat trying to understand how the command to change the language in the lua event works. Only 3 messages. I have never been banned in many years of playing. I literally can't write anything even in private messages. It's unfair. How can I fix this?

[maiden anvil]

please contact a moderator privately

[runic skiff]

The game tells me that I can't speak...

I'm in a panic... I have never encountered anything like this.

[maiden anvil]

you can contact them on discord if they have dms open >

[runic skiff]

Ah!

[mighty hill]

Mission 18 on the lua event is bugged - you can't create a silver plate. Maybe someone has already reported this, just in case I'm informing you

[tame estuary]

the game is hanging at 0%, all kinds of guides did not help, do you have any other ideas on how to fix it?

[maiden anvil]

it has already been reported

[glad hatch]

help

[viral wraith]

​No Category:
  help Shows this message

Type help command for more info on a command.
You can also type help category for more info on a category.

[glad hatch]

someone knows what this item is?

she has the ears

but what are those flames on the ears

she says its a head item

[brittle kraken]

idk if its a universal thing but every time i enter an event map, its just all black. it worked for the first two maps i got but ever since then they've all been black void maps for me no matter which room im in, (tried intl, eng tfm and vanilla when they were available) help? i do apologize if this is a reoccuring issue, i dont want to annoy u guys c':

[glad hatch]

I can’t know when it comes to shop again right?

[maiden anvil]

there's no set date for a particular item to be brought back

[misty sinew]

Does anyone know how can I do the number 6 mission of the event? In the wiki does not appear how to do it

[tawny bronze]

How i talk with a mod here?

[maiden anvil]

yellow names >

[tawny bronze]

I can just send them a DM?

[maiden anvil]

if they have dms open, sure

[tawny bronze]

Its becaus are a lot of bots in brazillian servers, like, 96 players in one room-

My server fell down

😰

[merry echo]

youre sure its bots and not just people roomhopping for the event?

[lone tartan]

If you watch the event chat people are frequently jumping into different servers to chase the event. Could it be that?

[tawny bronze]

I really think its bots... because were a lot of souris

[lone tartan]

:(

That's frustrating

[wheat vine]

bots flooding, get rooms full of fake mices and trying to drop others

very annoying

poor Junny1992#0010 had to put a limit in every room of the BR server

[brisk hamlet]

can any of the discord mods help with an ingame issue with some trolling people? I got their name and tag

[maiden anvil]

please use the /report command in-game

[brisk hamlet]

i did

[maiden anvil]

just gotta wait for someone who's available to check it out then we ask to please not use this server for in-game reports (plus discord mods don't have in-game moderation powers)

[brisk hamlet]

ooh okay ddnt know sorry =[

[hazy stone]

How do you build a windbreaker in event?

Thank you!

[merry echo]

unfortunately trolling is fully allowed in the game :(

[broken saddle]

A question for item-suggestions chat.
Is it better to upload every single item/fur idea, one by one, so people get to vote on every single thing OR is it okay in some cases to upload a picture with like 4 things and then all the votes will be for the whole image ?

[merry echo]

from what i understand, its fine to post them together if its a set but otherwise its best to post separately

[broken saddle]

Let's say it's a set from one movie/game but from multiple different people from the same movie/game. (In this case not 3 items like a set but multiple hairstyles, hand items or such)

Is it better to post them together or not (asking before the chat once again explodes by many uploads from me ;D)

[maiden anvil]

please post them separately

[broken saddle]

6-7 pictures it will be

And I actually always post them separately (one by one) but every now and then you see people post furs together with some items, so I thought I can try that as well

[maiden anvil]

it's always better to post them separately so people can vote for each item individually

[broken saddle]

Yah-
I feel like I can't stop drawing, it's to much fun.. I'm gonna post my stuff bit later because it's a lot.

I as well made a "full set" (of all items together) picture, should I share it in item-suggestions as well (I want it without reactions) ?

[maiden anvil]

yeah, if you want you can post it after you've suggested everything

[broken saddle]

Yes :D

It will take a while with the chat cooldown of 1 min

[reef oxide]

@meager remnant can u add for dm

[meager remnant]

@reef oxide if the map is black, give it some time. It has to load the images. If you have poor connection it might take more time

[reef oxide]

the problem is that on my main account I have a black screen but on my other account everything works fine

[meager remnant]

The server probably firewalled you, after some hours it will fix itself

[west river]

hi i need help

[maiden anvil]

what do you need help with?

[west river]

i cant remember my password and i dont think i have an email connected to my account

is there any way of knowing if i have an email connected to it or other ways of resetting the password

[maiden anvil]

you can send a contact form here https://atelier801.com/contact to try to regain access to it! you can start by asking for an email change

[west river]

thanks a lot!

just sent a contact, now we wait

[reef oxide]

it hasn't been fixed for over 3 days and it's not internet related

[meager remnant]

I don't know what it can be then. My code doesn't have special conditions for accounts, so I don't really know how could I fix it

[reef oxide]

okay even 2 days, when the first stages of the event was normal but now in each room is just a black screen and on another account it works ping stable 😦

[maiden anvil]

minimalist mode maybe?

[reef oxide]

same

[gritty pumice]

@meager remnant hi qt sooo sorry for ping but could you please contact me in PM? I have a question for you 🥺 🙏

[broken saddle]

What does this rule actually mean in #1073313438501179443 ?
I dont fully understand it.. so if you made (example) 5 art maps but 7 mechanism maps, you cant share them all there but rather have to choose what exactly you wanna show off as a theme of your maps in the gallery ?

[worldly linden]

you can only have one gallery, and you have to share all your maps in it, rather than creating multiple galleries

[broken saddle]

oh, so i could share any type of map there, example of: "a few art maps, a few racing, a few normal" ?
but otherwise, thanks for the info :)

And what do you mean by "all your maps", you surely can decide which ones or- ?

[worldly linden]

yes, you can share any type of maps. and all maps that you want to share - of course you can decide which ones

[broken saddle]

yay, thanks for the info about it

[vagrant gull]

Hello, good afternoon. My name is Johiner, and I would like to recover my Transformice account (Chiquitinoso#0000). I created it when I was very young. I was 13 at the time, and now I'm 25. My account was banned in 2021 because someone from another country (Chile) accessed my account, perhaps decrypting my password somehow. I'm from Venezuela, Tachira state, and I'm currently living in Colombia. I would like some help to recover it. The account doesn't have many skins or strawberries. I want to recover it because of the sentimental value I have for it, since it was created when I was very young. Thank you for understanding, and I hope you help me. Thank you very much.

[maiden anvil]

hello! please send a contact form https://atelier801.com/contact

[vagrant gull]

I already did it a few days ago and since I sent the entire text in Spanish, they responded to my email saying they only read text in English. I took the time to translate everything "as I'm doing right now" and they haven't responded at all, so I decided to write here to see if any moderator could help me personally. It seems very tedious to recover my own account as if they didn't believe me.

[maiden anvil]

it can take up to two weeks to get a response back! please wait

if it takes longer than that, then you should contact a staff member privately

[broken saddle]

Another question about this part.
Lets say you made a fur, but made multiple colored version's of it, share it all one by one or in one picture ?

[maiden anvil]

separately

[broken saddle]

yah, noted

[errant wing]

its been years since i played this, just found out it has steam but when i press play, it opens. it loads and it leaves me in the blue screen.
anything i can do to fix this?

[maiden anvil]

i think the server is a bit unstable right now

maybe wait a bit

[errant wing]

alright thanks

[hoary spear]

quero rodar o script do simon says e que não ta funcionando,alguem consegue me ajudar

[viscid wind]

link of game?

[broken saddle]

Any chance to speak/ask to a flash squad member privately here ?

or fashion squad, i got a question.

[coral musk]

I'm both, you can ask unless it's event lua related (haven't started yet)

Ah flash squad

I meant event squad

[broken saddle]

Are "flash squad" members on this server ?
They are similar to fashion squad or is there still a huge difference :?

[coral musk]

yes they are with grey colour of role, flash squad is responsible for choosing items to the game but also converting them to flash so they can be added and fashion squad is creating weekly outfits

[broken saddle]

How i do know who or which person is from the flash squad (and on how much i can just ask them priv. something)
because finding such someone on the server list seems impossible.

[maiden anvil]

@red bridge ^

[coral musk]

was about to do the same 🤣

[red bridge]

Yeah, you can DM me

[pseudo sonnet]

how to recovery my email ?

[full salmon]

Hi! Could a moderator help me with a problem? I think my account has been hacked, and I have no way to recover it.

[maiden anvil]

please send a contact form https://atelier801.com/contact

[full salmon]

I already sent it, how long does it take to respond?

[maiden anvil]

it can take up to two weeks. if that time passes and you don't hear back, please contact a staff member

[distant stone]

If I change my username to one that nobody has taken yet will I get a #0000 in my name?

[maiden anvil]

no

[distant stone]

Ok thx

[ornate briar]

Is it common for quests to be bugged sometimes? I have one for bring back 40 cheese, but it's stuck on 0 no matter how many times I bring back cheese

[maiden anvil]

how many people are there in the room?

[ornate briar]

I haven't been keeping track but most times over 20

oh nvm I relogged and it's showing progress now, sorry to bother you @maiden anvil

thanks though

[maiden anvil]

no worries!

[broken saddle]

Is it allowed to make threads in item-suggestion chat to share more pictures related to one ?

[maiden anvil]

please use regular messages instead

[broken saddle]

I got told that i "should" just make a thread but from my thinking way it sounds like its not allowed ^ ("but you can always ask to be sure")

[maiden anvil]

it's not necessarily not allowed, it just feels a bit unnecessary imo

[broken saddle]

yah, found a better way right now for my picture

its fine

[glad hatch]

uhm

help

nvm started now

[tender dust]

is there a way i can report somebody for harrasment in the game

[dapper lodge]

./report

[vagrant gull]

@maiden anvil Hello, good morning. Atelier has already responded to my email, and I'd like to show you what they replied and see if you could help me with anything. Can I write to you via private chat or send the message here?

[maiden anvil]

please contact a staff member

[coral musk]

Cate / discorderators cant help you any further with forms

If reply was negative even staff members cant help you

Seems like information was incorrect

[topaz tulip]

It has been two weeks since I submitted my issue, but I still haven’t received any email response. Could you please check the status or provide an update?

[maiden anvil]

please contact a staff member privately

[topaz tulip]

@maiden anvil okay

[strange steppe]

Olvide la contraseña de mi cuenta, y el correo al que creí que estaba conectada me marca error, alguien puede ayudarme?

[maiden anvil]

please send a contact form here in english https://atelier801.com/contact

[cerulean ridge]

How can I talk to Catnap?

catnap#0010

[maiden anvil]

https://atelier801.com/new-discussion?ad=Catnap%230010

[raven brook]

sigh. Please. Does anybody know how to fix background clipping through platforms when too much players in the room??? Cause This is unplayable and I want to be able to play in funcorp but its impossible. adobe air standalone doesn't have that problem as long as you don't enter the fullscreen mode, but it lags like doo doo. I'm having this problem since 2014 PLEASE HELP IM GOING CRAZY WITH THAT. And i switched 4 computer in these 10+ years. That stoopid clipping starts already from 18 players in the room. Can't even play vanilla like that nor bootcamp. For the last time. Help. THANKS for reading that. I HOPE somebody knows the solution.

[tender dust]

somebody keeps saying "i hate women" as well as said the n word in my lobby, me and other people used /report and /ban but he is still here(in the lobby)

is there anything else we can do?

[stone barn]

You can dm any online moderator, other than that I don't think there's much you can do :(

[tender dust]

alright, thank you :(

[maiden bluff]

guys my friend's event map bugged only black screen and other mices showing anyone have this bug too? how can he fix that

[weary cedar]

hey i just joined the server because idk where to contact for this - every couple of months ive been coming back to nekodancer with no issues in the past (using an old browser with flash player) today i tried to do that again and the game is having a connection error. has nekodancer been disconnected from the servers? is that permanent?

[unique barn]

event is broken

I get it normal map instead event

[tender dust]

ive been harrassed for the past 4 days and reporting doesnt work

[maiden anvil]

i'm really sorry this is happening reporting the user using the /report command in-game is the best course of action, but you can also try contacting a moderator who's online in the game. in the meantime, you can use the /ignore command so you won't read the messages they're sending

[tender dust]

okay thank you so much!

[vapid wyvern]

@winter geyser privado por favor, preciso falar cm voce

[deep sail]

i forgot my username, i need help to reset my password too?

[maiden anvil]

do you know your email?

[deep sail]

yep

it asks for my nick everytime i try

havent play in like 2 years 😭

[maiden anvil]

okay, so. create a new account using the same email. then, when you try to log in to the game, use your email in the username field, enter the password to the new account. a pop-up should appear with the accounts associated with that email

[deep sail]

OH MY

TY

if i answered fast it because im a fast typer

lol

[maiden anvil]

no worries!! happy to help

[trail perch]

i have bad diaherria and it wont stop

[silk lava]

Great info! What are we supposed to do about it?

[rapid grove]

pepto bismol and lots of water. stay hydrated king

[weary cedar]

sighs and cries

(the flash file by itself doesnt work either)

[cerulean ridge]

any mod ?

How do I get my account hacked? And when I talk to the mods so they can give me a solution, they avoid me or simply do not answer me ... really? There is no more respect ... I consider that the mods should be there to help us in any situation ... I really am asorokie1 # 9191 and they hacked my account and I know who they did it .. why did they do it? Their purpose was to get me out of the hall since I was in 5th place for cheeses and 7th for saves ... I was talking to several mods and no one gives me a solution, what should I do? There is no justice and honor in the game anymore

asorokie1#9191

[coral musk]

Fill contact form Atelier801.com/contact

[ancient yew]

what is this ?

i cant find it in orb nor badges

and even cloths

or emojis

[maiden anvil]

it's an emote

[ancient yew]

oh ?

can u tell me how it works ?

i opened my emotes but i only see the normal sleeping one

[maiden anvil]

press E

[ancient yew]

not there

[maiden anvil]

try opening the shop and then checking the E menu again

[ancient yew]

okay

nope

not in the shop either

u bought it from the lua event

so its about ur luck

yes

[maiden anvil]

not in the shop, I mean in the emotes menu

check E again

[ancient yew]

i checked again not there

ill try rejoining the game

maybe that will fix it

ok now i found it

i had to relog for it to show open in the emotes menu

thanks for ur time cate

[maiden anvil]

ofc

[foggy ice]

how often do collector furs rotate? i haven’t played this game since i was like 8-9 😭

[merry echo]

it HEAVILY depends (theres never a set rotation or time for furs to come back) but its generally around 1 year

if you're talking about how often a specific fur will come on sale

if you mean how often the sales change, its once a week on mondays

[maiden anvil]

new collectors come every week, alternating between outfit items (including a fur) and shaman items. a new fur is launched every 2 weeks

[foggy ice]

thank you!!

[foggy ice]

is there a way to check when the last time a specific fur came around?

[maiden anvil]

what's the fur?

[foggy ice]

the punk one from i think 2023?

i saw it while looking through the dressing command

[river anchor]

?

[foggy ice]

yes!!

[maiden anvil]

one sec

it was on sale in early december

[stone barn]

haven't all furs come back at the beginning of may?

[foggy ice]

awh darn, guess i’ll have to wait until roughly around december then?

[maiden anvil]

that wasn't a sale, it doesn't count

[maiden anvil]

iirc it came back after a community vote for black friday so it might not be then

[winter topaz]

what's the point of tribes/how do I join them?

[maiden anvil]

you have to be invited

[winter topaz]

ahh okay

what do you do in them

[maiden anvil]

like you can just.... chat with the other members mostly. some of them organize activities

[cerulean ridge]

Do you think I didn't do it? ... I did it 3 days ago .. seriously it's a piece of shit * excuse the word but seriously the game doesn't help the mods are there for nothing they don't bother to investigate I spoke to several mods but nobody answers me some of them tell me to talk to him and that person doesn't answer me I filled out the form and there's no answer I tried 2 days left until the end of the hall it was 5 cheese and 7 saves but since the game became garbage they never help .. now they have already given out badges and I'm still banned ... I hope many players can support me nothing more ... that in truth the game is dying because moderators for fun .. literal garbage that is useless and doesn't help the players ... excuse me if I am really expressing myself in a bad way but it's the pure truth ... I will leave the game even though I have a ban of 250 hours I will leave the game I know it does not affect 1 more player in the game but I hope everyone reads that this game only helps their acquaintances and the moderators are shit

[faint leaf]

nooo Asorokie :((( 💔 💔 💔 this is not fair

[mighty pond]

Soooo dear administrators i lost my whole progress in the event:D can you please back it to me

My acc is Bebe_rexha#2083

[maiden anvil]

@meager remnant ^

[mighty pond]

And it's all because of bug in def1*
And now I'm on the 1 st map again.
Ps : I'm not the only one who lost the other maps

[meager remnant]

I'll conect in an hour or so @mighty pond to fix your data

[mighty pond]

Thank you a lot 💓🙏🏻 My acc is : Bebe_rexha#2083

[mighty pond]

Ps is there's how did u get it ?

[shy marsh]

From chest

[fleet stratus]

@meager remnant my event has also been reset c:

[glossy granite]

@meager remnant my event also reset

[real osprey]

same ^

[cerulean sapphire]

my data corrupted on event and i m back at start

My acc is Ionu98#1229

please can you resolve the problem?

@meager remnant

Or someone else?

[ancient yew]

From the lua chest

I paid 50 tickets opened a few cheats and got it

[maiden anvil]

#events please

[glossy granite]

@meager remnant nickname: Miqateq#4570

[mighty pond]

Alright can i ask for the bug again ?😂😔i wanna my bug back

[tender dust]

will there be anything for pride month? :D

[obsidian matrix]

@meager remnant my data restarted :( nick C18h27no3#0558

[wind basalt]

I remember in the past that u wouldn't get a daily point for the enter hole with cheese as a shaman daily if u had the skill that automatically puts u there when the last mouse enters, or at least it didn't work for me back then.

Is it still like that till this day?

[tender dust]

im p sure

i didnt get any when i had it

[wind basalt]

yeahh.. thank u!

although I wish it would work

[tender dust]

ikr!!

i thought it was just me

there also needs to be a certain amount of players for it to work as far as other players have told me

[wind basalt]

that makes sense, so people can't farm, but the daily thing is really annoying lol

[tender dust]

its always either collect 3 or 5 as far as ive noticed so allowing farming wouldnt make a difference imo but its not my game so i will not say how it should work

[wind basalt]

[fleet gate]

@meager remnant help me please, all my data from the event got deleted 😦 this has happened to other ppl too

[mental panther]

yep. mayor bug in code in player data save

[fleet gate]

also it doesnt leave me talk in the events chamber of the channel :c

[fleet gate]

omg...

[mental panther]

there still a lot of time for

[fleet gate]

this is fake, ur luring ppl to steal their steams account

[thorny stone]

@meager remnant Please help me, the whole event was deleted.

[fleet gate]

how do yall let this happen lol

[fleet gate]

i dont want to start over, its just too much work

[thorny stone]

@meager remnant my data restarted 😦 nick Meg#0559

[maiden anvil]

please don't ping people multiple times once is enough

[meager remnant]

Nombre de la cuenta?

[fleet gate]

ya me ayudaste, soy vanity<3

gracias

[thorny stone]

se desactivo el evento?

[mental panther]

se rehabilito

[haughty sentinel]

Why did the event reset for some people? My friend was on Mission 40 and her entire progress got reset to the first mission. This is unfair. Can it be solved?

[fleet stratus]

@meager remnant event reset~ i dm you on TFM. Beck#2335

[haughty sentinel]

Ahhh, I see!

[meager remnant]

What's her name?

[haughty sentinel]

Elshy#7152

Though she is not online right now, hopefully it can be solved while she is offline as well

[meager remnant]

It can't

I can't edit their file when the they're disconnected

Whenever she connects, ping me

[haughty sentinel]

Will do! Thank you a lot!

[unique plaza]

How do I verify myself? I don't see any channel or anything

[maiden anvil]

https://staff.atelier801.com/discord

[foggy ice]

what time zone does the game follow when it comes shop rotation?

[maiden anvil]

if you mean the sales they change at <t:1748833214:t>

[foggy ice]

oh thank you!!

[glossy thistle]

Help! My progress on the event reset, I was so far ahead on the event. Please help my user is J_k#0777

@meager remnant 😊

And I have to be online for you guys to help recover it right?

[spice crest]

Hi is there any way of kind of merging my accounts on transformice? I regained access to my old account today and i would like for the cosmetics from my current account to be transferred there

I'm willing to pay

[maiden anvil]

it's not possible

[spice crest]

like not at all? please i would do anything

[maiden anvil]

not at all

[spice crest]

whyyyyyy

it's just a few cosmetics

i can prove both accounts belong to me

[maiden anvil]

it's just not possible

[spice crest]

:((

I'd literally do anything for it to happen

thank you for the answer though

hey what about just sending the items from one account to another? i saw on steam communities that someone was able to do that in 2017

of course with confirmation that both accounts belong to me and it is not a scam of any way

just the shop items, cause i really wanna use the old account but i already bought many things on the current account

and the current account only exist because i couldn't access the old one

or maybe even if that would be impossible there would be a possibility of refunding fraises on my new account and then I'd give gifts to my old account?? i think that would be a great option too

sorry for bothering you all but it's literally my top 1 problem rn

@maiden anvil ugghhh I'm terribly sorry that I'm pinging you and being a bother i promise but it's just so important to me

[maiden anvil]

it's unfortunately not possible

[spice crest]

none of the things i mentioned?

sadge

[quasi spire]

Hey, I'd like to know how to contact a staff member regarding an issue about my account recovery. How do I know who is a staff member and in what method I should get in contact with one?

[celest oar]

hey guys I did a script but it's than 4000 words can a helper to launch this script I take it a time ( Sinclair#0502 )

[wispy summit]

my data was restarted help me @meager remnant my acc diddy#3670

[full cloak]

hi, i need help to get my account back, i already sent an email to transformice support more than two weeks ago, but i didn't get any answer, it's still impossible for me to log in.

[quasi spire]

I have the same issue... nobody responded to me though. It's been a day almost

[storm canopy]

Contact forms can take up to two weeks to be reviewed, you’ll hear back eventually!

[storm canopy]

What’s the nickname? I can send a reminder in case your form was missed

[quasi spire]

I've been told my account couldn't be found. I sent here a message of how I can contact a staff member to talk to them privately about my account issue

Do you know how to talk to a staff member about this?

[storm canopy]

You can DM me if you’d like

[quasi spire]

Alright I will get to you once I'm done with work :) thank you!

[chrome bay]

ö ds şv

[harsh bear]

i dont think u can anymore

do u still get any consumables?

its impossible then

[full cloak]

my nickname is Jired#0000

[haughty sentinel]

@meager remnant hi! I'm sorry for disturbing you with the ping! But she's online rn in case you can solve the event related problem!

[meager remnant]

Sorry, I am not able to connect to the game until tomorrow

if Eremia#0020 is available, he can also lend some help

[twin garnet]

how do i wall jump

[haughty sentinel]

We'll try! If not, I'll try to ping you again tomorrow!

[pliant moon]

Hii @maiden anvil.. I'm so sorry to bother, and I hope you're having a wonderful day/evening, but I am lowkey being harassed in the https://discord.com/channels/246815328103825409/770926278965723167

🧍‍♂️

'Immediately' I waited thirty minutes?

[dapper lodge]

wolf just ignore them, they’re clearly just rage baiting. they’re not even brave enough to come and say it on their main account lmao

[merry echo]

the truth is that you were dropped on your head as a baby i think

[pliant moon]

HI PABLO :D

[dapper lodge]

hihi 🫶

[pliant moon]

❤️ I'm not actually upset, the pings are just mildly annoying and they're saying some offensive shit that might harm others.

[merry echo]

theyre russian apparently so i think theyre just pissing everyone else off because of it. misery loves company and all

[pliant moon]

Lmfaoo

I both want to and don't want to ping a different mod, just cuz Cate went offline but also I already pinged someone >x<

[merry echo]

its aight its entertaining in a sense

imagine being from russia and complaining about what other people do with their lives like. idk i think u have bigger problems to worry about

[maiden anvil]

handled

[pliant moon]

Oh

[maiden anvil]

enough

[pliant moon]

CATE!!!

:D

Thank youuu. <3

My saviourrr... Sorry for the ping :)

[brazen osprey]

Precisava de ajuda pra recuperar uma conta antiga minha, algum mod pra me auxiliar?

[maiden anvil]

@real dirge

[real dirge]

Usually with the Transformice API, it is usually 10-11 am (France (GMT+2))

[pulsar quest]

Is there any chance to make a vanilla room without snowballs and “consumables”?

If so, how to make one?

[maiden anvil]

open the create a room tool

choose the "without physical consumables" option

[brave fable]

Anyone else struggling with the event? This morning when I played I couldn't click on anything with it registering and a few hours later (rn) it's not working still ^^' every other round is fine, its just the event for me

I can still interact with npcs, just not any collectibles or planting plots

yeah I have been asdlfkjaslkfj
Im at mission 20 already, I just started having this issue

[sonic vault]

I just uploaded a map ,how can it inside #divinity

[noble gust]

@meager remnant my event progress is reseted my in-game name is Peynirkazani #0000 Please help me thank you.

[quasi spire]

Thank you guys so much (especially Cate and Eremia) for helping me get my account back :)
i have it now, even though whoever took it had some fun times I see

[maiden anvil]

happy to hear you got it all sorted out

[pulsar quest]

How to open this tool? Thank you btw

[maiden anvil]

click the rooms button under the emotes

[pulsar quest]

Ty

[pastel warren]

how do I verify on discord

[maiden anvil]

https://staff.atelier801.com/discord

[pastel warren]

i fixed

thx

[meager remnant]

Hello, I'm logging-in to the game right now

[noble gust]

i'm logging-in too

[brazen pulsar]

I know my username but i tried both my email and it wont let me reset

[slender glade]

Hello, I want help with something with a banned account.
I think it was banned in 2019, and I just found the game on steam. so Is there any chance to unban it?

[maiden anvil]

please contact a moderator privately. they're the yellow names >

[slender glade]

ok, thanks

[untold birch]

someone can explain to me why the hell my steam game is just getting stuck on blue screen

[empty tiger]

okay mine is like that too and im going crazy especially since it says 900 people are playing rn

[maiden anvil]

you can log out of steam, then fully close it via task manager, and log back in. if that doesn't work, the issue usually fixes itself after a while

[untold birch]

did that several times and nothing

[empty tiger]

aight ill try that pls hold

[maiden anvil]

just wait then! sometimes it's really just a temporary issue

[empty tiger]

yeah it didnt work for me either, thats annoying! i'll wait a couple hours and check back. thanks for the help 🙂

[patent harbor]

hey, can sm1 help me?
how to enter/play trip to wonderland?

should i just type in chat /room #bolondefchoco and wait 41-46 minutes?

[shy marsh]

No it will appear on any map (except surv, bc, vill) after 41-46 of it's creation
Theres usually a spreadsheet that helps u track rooms, ask about it in chat event or chat lua

[patent harbor]

where can i find spreadsheet?

in #event chat in game?

[mint ruin]

Are chests bugged? I opened a groundhog chest and got no reward

[maiden anvil]

relog then check your emotes (press E)

[mint ruin]

thanks!

[shy marsh]

Yes ask for it there
If nobody answers then probably theres no1 doing a sheet at the moment

But most of the times there r ppl doing it

[boreal nimbus]

the visual of the item is glitched after the server restart

[fallow stump]

The hands-item which has claws, it has no textures. Same as the dog-ears

[maiden anvil]

it has been forwarded

[dusty dome]

the ear isnt invisible in game is it

[maiden anvil]

^

[dusty dome]

op shouldve scrolled a little mb

[maiden anvil]

no worries

[split pawn]

oopsie

[maiden anvil]

see above

[split pawn]

ah okay

[west sonnet]

So I’m confused, I finished the Lua event fully, I got the badge and everything, but I didn’t get the title from the event, can someone tell me what I’m doing wrong?

[echo glade]

huh, that's weird. you're supposed to get the title before the badge
i mean, in a early mission
i guess it's when you visit the emerald thing that you get the title

can't remember the name

[limpid swallow]

https://prnt.sc/KgXIPMD6Lqu-

how many times i need to wait please

can someone help me please my account was hacked and they changed the password and i cannot go in again and when i put a new password it's give me the message i send in the screenshot

[maiden anvil]

have you sent in a contact form?

[limpid swallow]

i don't know how to do this, i'm panicking so much i don't know what to do, i sended the code by my email and nothing happens when i put a new password just the picture i send

[maiden anvil]

can you log into the forums?

https://atelier801.com

[limpid swallow]

I can't

when i try with my account, it say the password is incorrect and when i try with my mail, it say i need to put the nickname (because i have other account associated with the mail)

[maiden anvil]

okay so here's what you're going to do

https://atelier801.com/forgotten-password

[limpid swallow]

It worked !!!

[limpid swallow]

thank so much you are my lifesaver

[maiden anvil]

i gotchu

[west sonnet]

I’ve done everything I can think of, talk to every npc. And nothing.

[quaint kiln]

wha

[maiden anvil]

see above

[quaint kiln]

oh thanks cate

[west sonnet]

Someone please help me get this Lua title, I didn’t everything, I finished the event but I don’t understand, I spoke to every npc, I did what wiki told me to do. I don’t understand

[patent harbor]

is it okay that when i start up the game it's just blank screen after it loaded?

[maiden anvil]

wait a few minutes, it usually fixes itself

[ornate jungle]

i got ban, but I don't know what reason why I get banned? I'm just going to perhaps not play the game anymore goodbye...

[maiden anvil]

the ban message should state the reason

[onyx otter]

The limited item ive bought dissapeared.. Now its invisible in my catalogue and if i wear it doesnt show on my character anymore :/ I can send a pic with the item if you want

[shy marsh]

It has been forwarded to the admins

[haughty sentinel]

Does anyone know where I can find/craft stardust?💔

[strange bramble]

what is this

[maiden anvil]

iirc it's the cat claws hand item

[strange bramble]

does it work in game? or will it also be invisible if I buy it?

[maiden anvil]

i'm not sure but it has already been forwarded

it'll be fixed so you can buy it and wear them once it is

[strange bramble]

okay okay. thank you

[wise slate]

hello I need a help
I don't remember my username, I can't log into my account, I only know my email address. who can help ?

@thorny sail @winter citrus @atomic patrol @mellow sorrel @round idol

[stone barn]

no need to ping multiple mods next time

[cyan hound]

Hii I've never talked here but I'm wondering if someone can help me and my gf recover her transformice account which she lost years ago. We only know the correct username... my gf is 99% sure that someone changed the credentials at some point without her knowledge

[maiden anvil]

if she knows the username and the tag (the 4 numbers at the end of it) she can send a contact form https://atelier801.com/contact

[cyan hound]

Thank you!

[worn edge]

can i ask u something

[maiden anvil]

shoot

[worn edge]

do u know if i buy a kb with 8000hz polling rate and tmr sensor ill get banned?

[maiden anvil]

you should probably ask a game mod that

[worn edge]

oh ty anyway

[shy marsh]

Why isn't the game running?

I deleted it and downloaded it again but in vain

[west sonnet]

I need help with the Lua event, I have finished the whole event, but yet didn’t receive the title you get from it. I received the badge and everything else. Just no title. Help me

[deft portal]

Nowadays, you don’t need any skill to rack up stats in Transformice. Just get stuck in a private room with an organized group, run maps one after another, and you’ll get more firsts than 90% of the server. The system rewards time and organization, not actual skill.

So if that’s how it is, what’s the point of banning a simple macro that just repeats the jump key (↑) to make a repetitive action easier? Since the game already gives a huge advantage to those who camp in groups, why punish someone for automating something basic?

The logic behind banning macros just doesn’t make sense anymore in today’s Transformice.

They said that macro generated unfair advantage so it is not allowed, so why should this kind of thing be allowed?

[elder aspen]

Hello, I wish to create a room where only dual shaman maps are present. How would I go about that?

[deft portal]

./sala *shaman

[elder aspen]

That isn't only dual shaman maps though.

[dense knoll]

hey, is it possible to challenge the bans? i got banned for the first time in 13 years and i really dont know the procedure :d

[elder aspen]

I found it, there is a menu on the room menu called "Create a Room"

The map rotation for only Dual Shaman maps is 8

While 4 is just shaman stuff

[west quest]

guys how do i change my username i made my account ages ago T^T

[maiden anvil]

https://atelier801.com/account

[wicked stirrup]

is it possible to check trade history

[maiden anvil]

no

[graceful jasper]

When u are shadow muted, can mods see my messages?

[zinc plover]

idk who can help me with this but i purchased the hugging event chest but when i opened it nothing happened?? :( i don’t know if it’s something i did wrong?

**edit: no i just didn’t see the item on my fur lol sorry!!

[brisk hamlet]

anyone know what rooms the hugging event can appear in?

[acoustic flint]

hello I want to find back my old account how to do it ?

[runic skiff]

I've changed on atelier my email for second account (because i lost access to my old email and i don't remember at all what it is), confirmed my email and now I can't log into my game account. Everything freezes and gray on the start page when u put Nick and pw. Am i banned??? For what ..?
Nickname: Angelyash#0000

[maiden anvil]

does it stay loading forever?

[runic skiff]

Yeah

I just wanted to gift myself a boxes...

[maiden anvil]

if you were banned, a ban message would appear on the screen

try waiting a bit and then try again later

[runic skiff]

Nothing like that is happening

I don't think it's forbidden to give yourself gifts from second acc? Or change your email, especially one I've confirmed...

[maiden anvil]

it's fine

[runic skiff]

Anyway, ty, I'll try again and again. And if it won't work, I'll ask again what to do

[restive turtle]

is #transformemes for memes only or can it be also used for sending funny clips from transformice?

[sharp shard]

impossible to upload a photo I tried several formats png and jpg... with the correct dimensions

[maiden anvil]

use the /avatar command in-game (on steam if you're on windows)

[sharp shard]

Ho 😮

THANKS

I have a screenshot of a cheater, where do I send it? @maiden anvil

[maiden anvil]

please use the /report command in-game

[sharp shard]

already done but got nothing back (I have a screenshot)

[maiden anvil]

if you've already done it just wait, someone will check it out once they can

[spring geyser]

Hi! I want to report behavior by a user in-game and it needs context. There's no mod online for the en server, so what's the best way to message a mod about it?

[old sequoia]

Fixed this issue

[stray lark]

if its not urgent + you havent messaged anyone yet, my DMs should be open to anyone, regardless of discord friend status 👍

[spring geyser]

messaged!

[glass stratus]

hello! is anyone else having problems seeing the new furs on sale <//3 ??

[maiden anvil]

if you wait a bit they'll show up but regardless they're pinned in #chat

[thick sky]

how can i unlock the suggestions channel?:(

[maiden anvil]

verify your acc

https://staff.atelier801.com/discord

[thick sky]

thanks!!<3

[river stag]

After a certain point with contact forms do they just not consider it?? I’m aware I think the more attempts you do the less likely chance I have to get my account back or something but I spent half an hour double checking and gathering information after my first one had insufficient info and within two minutes it got turned down ☹️ they don’t respond to any emails asking for help afterwards either

[coral musk]

If its banned (for hacks, chat etc) you wont hear back

[river stag]

It’s a compromised account ban

[shy gyro]

does anyone know around how much time does it take to get items from a giveaway? i just wanted to ask 👍

[maiden anvil]

no set time. you'll get it when matza is available to send it

[shy gyro]

okay thank you for answer! hope you have a great day 🐭

[maiden anvil]

you too!

[dense badge]

Does anyone know whether they are looking for new moderators ? 😅

[maiden anvil]

#annonces message

[loud surge]

How to file a complaint against a moderator?

[harsh bear]

why

[shy marsh]

Can anyone explain this skill in a clearer manner?

@maiden anvil!

[harsh bear]

your spawn range is bigger

[maiden anvil]

i believe it makes you travel further? not 100% sure

[harsh bear]

nah its the spawn range for sure

travel further but where and how

[shy marsh]

Then what is the difference between it and this one?

[maiden anvil]

but can't you spawn spirits from anywhere on the map?

[maiden anvil]

this one widens your spawn range for every item

[harsh bear]

u can

idk whats that skill then

if its not spawn range

[maiden anvil]

i think big spirit probably makes the affected area bigger

[shy marsh]

I understand that Eagle Eye makes the shaman circle bigger, but I don't understand the big spirit, is it important?

[maiden anvil]

not really imo

[harsh bear]

unless u use normal mode only or on certain vanilla maps but the spirit is useless most of the times

[maiden anvil]

if you're not on normal mode you'd only be able to use it in conjuring maps anyway, so if you're on hard/divine i wouldn't bother w it

[harsh bear]

yeah but u either have this or that and idk which one is more useless lol

maybe more balls are more fun

lol

[shy marsh]

It's not a big deal

thx, man🤍

[echo glade]

Im genuinely curious, but has anyone ever succeded in playing tfm through their phone? I wish there was a mobile app ngl
Parsec helps a lot, but it's impossible to walk lmao 😭

[harsh bear]

there was puffin and an apk

but not anymore

dont think u can play on phone

[west sonnet]

Can anyone help me? Is it possible to change your # to any you want besides #0000, I’m just so picky about things and I don’t like my # number. I’d legit pay more just to change my # numbers lol

Like I changed my username and my #’s are #1623. And I don’t like that lol

[river anchor]

The tags are always random unfortunately

[maiden anvil]

no

[west sonnet]

well dang

[maiden anvil]

if your tag is 0000 and you change your username you get assigned a random tag. the only way of getting a new one (besides joining staff) would be to try and change it again to a name#tag combo that already exists (kitty#1234 > puppy, but puppy#1234 already exists in this scenario). that way you'd get a new random one but you can't choose it

[west sonnet]

So say I want the username “forgiveme#8888” I could put that in the change username thing on atelier? 8 is my angel numbers. Or am I not understanding what you’re saying lol

[maiden anvil]

no

you'd only be choosing the username part, not the tag

[west sonnet]

But when I change my username the # doesn’t change, just the name does right?

[maiden anvil]

to get that particular username while having a 0000 tag you'd have to get extremely lucky with the rng

[maiden anvil]

if your tag is 0000 it will change to a random one. if it isn't, it will stay the same unless that name#tag combination already exists, so you'd get a new random tag

[west sonnet]

Ohhh okay, so id have to find another username that has the same numbers as I do for my numbers to change?

[maiden anvil]

yes but you wouldn't be able to choose the new tag that way either, it's random

[west sonnet]

Is there a way to see all the accounts with the same numbers or do I just have to try /profile and a username I want and put my numbers?

[maiden anvil]

i don't think so

[river anchor]

is there a friend limit?

[maiden anvil]

500

[river anchor]

thank you

[shy marsh]

U can see it directly on the forum

[maiden anvil]

BLESS YOU

i looked up #0000 and was getting pretty much a list of every account so that might have been the issue

[median nest]

guys what can I do if about 10 years ago a friend from tfm with whom I haven't been in touch for a long time created my account on her email address because she bought me strawberries then? I would like to have an account on my email address 😦

I tried to contact support but that didnt work

[maiden anvil]

unfortunately you'd have to ask for an email change via contact form

[west sonnet]

The event tab isn’t working for me..

[maiden anvil]

what do you mean?

[west sonnet]

It’s not letting me chat in event tab, it just puts me back to the #help tab

[maiden anvil]

you need to verify your account to access it

https://staff.atelier801.com/discord

[west sonnet]

Thank you

[north agate]

My friend is stuck at 2% loading screen, how can we fix it?

[plucky merlin]

tfm won't launch, it gets stuck at 2% loading. Has anyone had a similar issue? How to fix it?

[distant minnow]

@maiden anvil would it be ok if i can dm u

[maiden anvil]

what's up?

[distant minnow]

doesnt let me dm

[maiden anvil]

yes but what is this about

[distant minnow]

a report if its ok

[maiden anvil]

in the server?

[distant minnow]

ya

[maiden anvil]

sure

[undone otter]

how do I play with friends? when I create a room it never shows up for them :c

[smoky portal]

they can either follow u thru friendlist, or copy paste the room name and send it to them, if you mean it doesnt show up for them in public roomlist its probably cuz its just you there and roomlist wont show the room cuz there arent a lot of people in the room

[river stag]

sorry am i waiting for someone who knows what to say or was that it? 🥹 the two minute response is confusing me because i know certain info is correct now and tossed in extra stuff like a msg explaining what happened for me to lose access to my acc + all the furs i remember having (not that i think it's solid evidence I'm Me but two minutes 😭) so i genuinely can't understand why it was turned down immediately, are they just done with me?? is it even worth it to send another?

[uneven flower]

how do i connect discord to atlier801

or how do i unlock all the channels, i left the server and rejoined

[river anchor]

You need to verify https://staff.atelier801.com/discord

[plush night]

what happened with the ear?

[maiden anvil]

it's glitched. it has already been forwarded

[plush night]

will it be fixed soon?

[maiden anvil]

i don't know

[calm moon]

same :( and have no idea how to fix it..

[midnight stratus]

Can someone help, i have bug with the event npc Hecatia, i already finished the event and whenever i fo talk to her she says welcome ❤️ hell- and cuts there. I tried talking to every npc once again but no luck, how do i fix the issue?

[shy marsh]

U have to stand on it and click to buy things

[midnight stratus]

Yeah i know that

Oh nvm fixed it