help

[old obsidian]

ok ok cool I'm not insane

[sturdy knot]

test

I retried validation, it works now 🙂

@maiden anvil Thanks for helping me out on my issues the past few msgs! 😅 sorry i am not a frequent discord user

[sterile mist]

is it me only or?

[silent wraith]

me too

[brave zinc]

same for me

[silent wraith]

[silk walrus]

i have a friend that cant open transformice and it on mac, i looked it up and apparently its a common new problem. is there a known solution to this?

[autumn quiver]

im the friend in question ^

[steel goblet]

help him

@maiden anvil

1we all suffer same problem

[shy marsh]

@steel goblet

[steel goblet]

yes ?

[silent wraith]

I can't send gifts. When will this problem be fixed?

[signal ocean]

after 6 furs end

[silent wraith]

really???? 😭

[steel goblet]

unfortunately maybe yess

[silent wraith]

damnn

[signal ocean]

i guess the game wanted that , because need us pay money to buy them 😄

[silent wraith]

[steel goblet]

#fix_gifting_system

[upbeat grotto]

It takes time.

[jaunty orchid]

@graceful burrow

nvm it's gone

[maiden anvil]

of course!! happy to help

[maiden anvil]

try this #help message

[maiden anvil]

we have repeatedly said it's being looked into and asked for patience. PLEASE wait.

[brave zinc]

sorry to bother with the question, but you think it's any chance it's gonne be fixed before the sale is over for the 6 furs @maiden anvil ?

[maiden anvil]

I don't know, I'm sorry

[brave zinc]

all good, thanks for the answear

[stone barn]

I wonder, what's the shortest nickname on tfm you can have? how many letters does it have to be?

[faint plover]

same here

[signal ocean]

3

[halcyon roost]

Hello I wanted to offer an item to someone but the verification code does not work. I did it several times I also logged out and nothing works

[maiden anvil]

it's a known issue that is being looked into

[steel goblet]

same problem , im waiting since yesterday i think it will take a long time

[stone barn]

thank you!!!

[ember berry]

I hope it will be fixed asap

Not like some other issues

[steel goblet]

yes i hope that

[wraith drift]

i hope that they fix it before this sale furs end

[halcyon roost]

Yes because 2 weeks ago I was able to offer

Thank you for your help

[clever hinge]

i think they should temporary pin a message regarding the gifts problem

[jovial summit]

how to change avatar on tfm cause on atelier 801 it isnt working

[maiden anvil]

use the /avatar command in-game

[jovial summit]

tysm

[maiden anvil]

of course!

[steel goblet]

Hello I wanted to offer an item to someone but the verification code does not work. I did it several times I also logged out and nothing works

[shy marsh]

.

[steel goblet]

Thank you

[shy marsh]

I created an account in 2022, and in the same year, my laptop broke. I wanted to play the game again, however, I don't remember the email I registered the account with, nor the password. I only remember the name and the #. Would it be possible to recover it anyway?

[maiden anvil]

hi! please send a contact form https://atelier801.com/contact

you'll be able to request an email change

[shy marsh]

Thanks!! What do you think I should write? Can it be the way I described here? Do they take a long time to respond?

[maiden anvil]

https://atelier801.com/topic?f=5&t=786596 this thread should help you out!

it can take up to two weeks for them to reply. if it takes longer than that, please contact a staff member

[shy marsh]

Is there another way to charge strawberries in the game other than PayPal?

@maiden anvil?!

[maiden anvil]

if you're playing through steam you can use your steam wallet funds

[shy marsh]

Ok, ty!

[maiden anvil]

np!

[shy marsh]

THANK YOU!!!

[maiden anvil]

NO PROBLEM

[unkempt stump]

hi guys, someone know the site/app for know the exact #color of the furs?

[maiden anvil]

https://atelier801.com/topic?f=6&t=897285

[unkempt stump]

thanks so much cate^^

[maiden anvil]

[shy marsh]

@maiden anvil I charged my Steam wallet. How can I buy strawberries now?

[maiden anvil]

you need to be playing through steam

open the in-game shop, there's a buy fraises button

[halcyon roost]

Does anyone know if the verification problem for offering an item will be resolved before 2 days?

[maiden anvil]

#announcements

[worldly wagon]

It's happening with everyone or with the majority? (I mean, the gift button thing)

[sinful grove]

guessing everyone

[maiden anvil]

yep it's a global issue

[worldly wagon]

oh god

[worldly wagon]

the gift button is still broken?

[steel goblet]

#announcements

[celest arch]

im on a really sad situation right here lmaoo, i wanted to know if it is possible for someone to give me just 1 fraise

[maiden anvil]

no

the min amount you can buy is 100 through steam

[celest arch]

damn

ok thank you

[fringe schooner]

how unlucky 😆

[opaque spear]

hello

[stone barn]

there are inventory fraises, but idk if theyre tradable

[maiden anvil]

they're not

[stone barn]

that's sad, but I can see why lol

[outer widget]

how do survivor coins work? i think wiki is wrong

[lofty merlin]

kill 4 mice get 1 coin the wiki shouldn't be wrong

idk whats the max per round tho

[outer widget]

bruh we were farming earlier and i swear thats not right it was so random

[lofty merlin]

round has to last 30s and the room cant have pw

it works just fine I was playing b4 and I got my coins

[outer widget]

i guess we were confused why sometiems w only 6/7 mice there were 2 couns earned

[lofty merlin]

lmfaoo u complaining about having such luck...?

it isn't smth unheard tho it happens from time to time not sure if the sham dying also counts as a kill tho

[outer widget]

i wasnt complaining 🤦🏽‍♀️🤦🏽‍♀️

[unkempt shore]

since gifting is down, will the sales fur continue to be in the shop after its fixed?

i want to gift my friend a fur but i can't and theres 24 hours left :/

[shy marsh]

I hope so

[lofty merlin]

a.. mb then

[stark badger]

omg

[zenith widget]

I can't chat in #pl

[maiden anvil]

you might need to verify your account

https://staff.atelier801.com/discord here

[uneven light]

I’m verified but I can’t access the channel if that’s any relevant ‼️

[maiden anvil]

you don't have the role

[uneven light]

I assumed it was a like average channel as I can’t see what it is at all mb

[maiden anvil]

no worries, they just linked to a community channel

[jovial summit]

how can i get them?

[maiden anvil]

by saving mice while playing with no skills

[jovial summit]

ty!

[radiant charm]

Gifting is still not fixed; for those wondering.

[maiden anvil]

an update will be posted once it's fixed

[brave zinc]

i really hope it's getting fix till the sale is still running

[green mango]

When does the sale end

[shy marsh]

has 1 day and 8 hrs left

[maiden anvil]

<t:1733198400:f>

[daring star]

I need help to recover an account, I have my gmail account but I don't remember the name of the account

And idk where to contact support

[storm canopy]

https://atelier801.com/contact

[daring star]

thx

[hollow osprey]

im trying to change my password but its stuck on a "changing" screen

[opal fossil]

Hello, can anyone help me? Today I tried to play and I was banned

2562047306596 hora(s)

[sterile mist]

Is gifting still not fixed?

[steel goblet]

I Guess no bro till someone announce it , im on my way to univ . Will be back later and check if it works

[steel goblet]

Any news ??

[raw ledge]

my password is 100% right but it turns grey, like its wrong but it wont go back to normal to let me retype it

[heady flare]

sounds like your account may have been hacked, never share ur password with anyone. You might want to change it and recover ur account!

im jk tfm is bugged rn, u can only login thru souris, mods pls dont ban me

[raw ledge]

i just wanna get my cheese on😩

[brave zinc]

right now no one can't connect to the accounts seems like

you can only join the game as guest

i assume they try to fix the gifting error so that's why, or idk

[maiden anvil]

please don't share misinformation

[heady flare]

Sorry! I corrected right after haha

[wraith drift]

i think it's working rn

i tried to activate the code sent to my email and it worked

[steel goblet]

Really. ? Et

Bro seriously ?

[wraith drift]

idk but it works for me now

[steel goblet]

Yessss

[wraith drift]

try it yourself and you'll see

[steel goblet]

Yzsssssssssss

[sage merlin]

recebi o sorteio no canal #giveaways , como eu recebo os itens?

[shy marsh]

em breve irá receber o item em sua conta, não tem uma data específica

[sage merlin]

ah entendi, obrigado

[shy marsh]

de nada

[mild pike]

Hi, when I try to log in I just get a grey screen and I can't loging

Help me log in please?

@everyone is anyone else having this problem?

[maiden anvil]

try this #help message

[mild pike]

Oh it fixed now dw

[mild pike]

thanks but it fixed itself now

[maiden anvil]

please don't try to use the everyone/here pings, as they don't work

[mild pike]

OK

[wraith salmon]

aonde consigo falar com o suporte do jogo

[radiant cloud]

@everyone Hello, I need help with a problem I have, when I enter the game no skin loads, I even see some invisible players (it can't be fixed with /nue). When I am a Shaman I can't summon objects and the objects that are summoned by abilities are not seen in the menu, it does not show the object logo.

[maiden anvil]

have you tried relogging? this is one of those issues that usually solves itself after a few log ins

[radiant cloud]

I even uninstalled the game and it still doesn't fix it.

[worldly axle]

I get ban because use puffin and my fav offer will done soon anyone can help me!!💀

[worldly axle]

I hope get this fur 😫

[dark aspen]

puffin uses a vpn, so the location youre using must be banned right now. you have to fix it yourself.

[worldly axle]

oh fix now thxxx

[worldly axle]

can anyone gift me this fur 🙂 !

[maiden anvil]

Please only use the help channel to ask for help. Begging for items isn't what this channel is for.

[worldly axle]

not begging bec i will send money but not have paypal anyway i get this fur 😉

[maiden anvil]

If you play through steam, you can use the funds in your steam wallet to buy fraises.

[worldly axle]

oh nice you have vid step by step to understand better ?

i will try

[maiden anvil]

while playing through steam, open the in-game shop and there's a button to buy fraises. a window pops up for you to choose how many fraises you want

then you just need to follow the instructions on the screen

[worldly axle]

tyyy ^^

[maiden anvil]

np!

[graceful orbit]

where can i buy snowballs

[meager nacelle]

my game is lagging and i don't know why. im getting like 40 fps, 50 fps but i should be getting 60 fps. i reinstalled windows recently and im in doubt of whether i did something wrong in my part or maybe tfm itself doesn't want to cooperate

maybe its graphics drivers but i did update them all

oh now it is working at 60fps for some reason

i had to restart the game and wait like 5 mins

interesting

[fringe schooner]

i have same issues on my every devices

i5 10th, rtx 3060 and 45fps in tfm

[uneven forge]

hello guys, i've a question, the cc limits when it reset after 24h or in the new day like after 3hrs from now ?

anyone sure from the info to helps me

[graceful orbit]

bro why did i get warned

i fr said the truth

i barely understood what he said

at least use translator

[maiden anvil]

Please drop it. If you don't want to help, please let someone else handle it.

[graceful orbit]

i would but couldnt understand sh

[graceful orbit]

where can i buy snowballs

[maiden anvil]

I believe they're sometimes available in the village. If they're not, they can be farmed during the Christmas event whenever it snows.

[maiden anvil]

If you didn't understand what someone said, you can politely ask them to clarify. Insulting someone's English isn't the right way to do so.

[uneven forge]

anyone can help?

[fringe schooner]

is there any limits for fraises (from inventory) too?

[maiden anvil]

there's an inventory limit, not sure about a daily redeeming limit

[graceful orbit]

ok mom

[graceful orbit]

i gotta wait a whole month

[grave lagoon]

i'm having trouble accessing my account. i played like probably anywhere from 2-3 yrs ago and i don't remember my username. what can i do?

[meager remnant]

If you had an associated email you can use it instead of your username

[grave lagoon]

do inventories still exist? like where i can throw stuff and draw on the map?

[maiden anvil]

yes, press I

(i)

[grave lagoon]

thank uu

[mental panther]

maybe same as cheese. Who knows 🤷

[mental panther]

That's just flash thing

[drowsy dove]

I just want to ask you
I was unjustly banned by an Arab moderator about 6 months ago
I haven't opened this game since then
Now I found out that it has finally been banned
Does this mean that my account will be unbanned?
If so, I hope you unban it for my sake, because I have been playing it since I was young in 2016. These are my accounts that have been banned killer_47#3588 areej#7238
Thank you ^^

[drowsy dove]

when you anser me pls tag me ^^

[dark aspen]

You can message me privately, but a moderator isnt going to discuss your bans publicly.

[uneven forge]

and one can show me these planks ?

[ripe jackal]

Hey désolé de déranger mais j'ai perdu mon compte et j'étais dans la guilde " la secte de transformice" es-ce que il y aurais qql avec un pseudo qui ressemble a : nyny ? Ça m'aiderais a retrouvé mon compte svp 😭

J'aurai juste besoin de mon pseudo

[worldly linden]

here: #chat message

[uneven forge]

i was askin for help, alr then

[worldly linden]

the message I linked has the planks shown

[dry geode]

Nyny#1112 est dans la tribu La secte de Transformice 🙂

[ripe jackal]

Merci beaucoup !!!

[limber cypress]

Why is transformice unplayable on mac? ever since tfm switched to steam its been nothing but issues for me, i stopped playing after that, and now i havent played in years and its not starting at all through steam.. it says its running, but its not. i googled and i see many with this issue.. but no solution pls help

i have tried re-installing both steam and tfm, everything is updated, even my mac

it worked on mac before the steam thing..and in the early days of steam it had to click start and stop on the game 20 times, and then the game popped up, but now, nothing

[maiden anvil]

did you try the solution I linked?

[limber cypress]

im not even sure what it is:/ it seems to be for a command? why would i need an extra program? if thats the case its really shitty to not write that information on the game page in steam

[maiden anvil]

#help message you can try this method too

[limber cypress]

That might look promising! i will try that, tysm

[drowsy dove]

okay

[olive helm]

Mod ?

@devout pier

@tall trellis

[maiden lotus]

How to have the verified role?

[maiden anvil]

https://staff.atelier801.com/discord

[maiden lotus]

Failed

It worked

Thx 😉

[mild oak]

hi i want help can any mod message me?

[candid wyvern]

I need help with my account pls

I cannot access my old email anymore

[thin valve]

I need help with my account

My tfm account was stolen.

[maiden anvil]

please send a contact form https://atelier801.com/contact and request an email change

[candid wyvern]

OK thank you

Is saying can take 2 weeks, is that correct?

[maiden anvil]

yes

if it takes longer than that, please contact a staff member

[candid wyvern]

OK thank you

[thin valve]

Thankkkk you

[teal lake]

hi anyone can help?

i forgot my # code

[shy marsh]

You can log in with the email or try searching just the name on forums

[signal ocean]

forum down

[halcyon roost]

Hello, will the "children's day" event come? I would love to have the children's title

[maiden anvil]

there's no way of knowing for sure, although it hasn't come back since 2016. it went from late april to early may so it's a bit too soon to tell you'd just have to wait

[tranquil egret]

it's back!

[signal ocean]

ty

[halcyon roost]

It's really sad that this event is no longer happening 😭

[maiden anvil]

we can only hope it'll be back someday

[strange eagle]

Cate, help?

[maiden anvil]

what's up

[strange eagle]

Good afternoon, I'm not receiving a response from aliter801 about my account being "compromised" since I'm the only true owner of it, I've already provided my account details, email and they're still saying they're invalid, I don't know if this is a talk about it.

[maiden anvil]

you should probably contact a staff member about this, but if the details don't match the records I don't think you can do much about it unfortunately

[strange eagle]

The moderator who banned me is no longer on staff.

[maiden anvil]

you can contact a different one

[strange eagle]

I have already sent several emails, confirming the days I bought strawberries, bans, email, I don't know what else to do.

In extension https://atelier801.com/contact

They just answer me with this https://img001.prntscr.com/file/img001/ihXmtBuOQvGPQ5J8l2tvHw.png

[maiden anvil]

unfortunately if they say no there's not much you can do

[strange eagle]

Unfortunately, it's complicated.

[unkempt stump]

guys, farm racing podium in a farm room with 2 souris is bannable? i heard that but idk if is true

[remote musk]

@winter citrus heyo, can you check the reports?

[viscid jay]

was anyone here able to change their avatar on mac cause /avatar dont work...

[maiden anvil]

#help message try this!

english link for adobe air: https://adobe-air.en.uptodown.com/mac/download

[halcyon roost]

Hello, how do I play Transformice on my phone? I would like to have the badge

[maiden anvil]

if you mean the run for cheese badge you can't get it anymore

[halcyon roost]

Hello, some friends don't see the chanel #item-suggestions How can they see them?

Problem solved! Thank you

[vernal musk]

i wanted to know why the game is lagging with ping over than 130, and before 3 months my normal ping was ~50, also now in other games is still ~50

[halcyon roost]

Hello, do we win anything for lua?

[near mural]

A question: When someone gets verified, does it take too long? A friend of mine has already spent more than 10 minutes waiting to be verified on the server.

[maiden anvil]

it should be almost automatic once they finish the process

[woeful pebble]

hola ¿Algun moderador disponible?

necesito la ayuda de algun moderador

[jovial summit]

how can i add # to my nick here

[maiden anvil]

is your tag #0000?

[jovial summit]

yes

[maiden anvil]

0000 tags don't show by default

[jovial summit]

oh okay ty

[maiden anvil]

np!

[woeful pebble]

Hello, is there any moderator available?

[patent field]

I accidentally opened this weird window in the corner, how do i close it?

For context i have a screenshotting app and i was trying to take a screenshot using ctrl+alt+` and it opened this window in the game instead of taking a screenshot

[maiden anvil]

does ctrl + d do anything?

[patent field]

yes it closed it thank you so much

[maiden anvil]

aw yay!! happy to help

[oak ether]

when i try to open tfm i just get here

[heady flare]

Hello, is an EN mod available?

or any mod actually

[rose anchor]

what can you get from event?

[maiden anvil]

a title and a badge + tickets

[halcyon roost]

Hello, I wanted to know if the score that is indicated in the fur fights was the number of purchases or cheese.

[halcyon roost]

Will you have the answer please?

[maiden anvil]

for what?

[halcyon roost]

The furs that are in "vs" the numbers that are indicated

Is that how many players have it?

Or is it something else?

[maiden anvil]

it's the amount of cheese collected by players wearing either fur

[halcyon roost]

Okay, thanks!

[maiden anvil]

no problem

[mild pike]

This dailyquest isn't working

#help me

[split portal]

you need to have 11 or 12 mice in the room for it to count.

I don't remember if there were 11 or 12

[sinful depot]

how can i make my game like this?

cause dude on yt had it, couple days ago

[split portal]

for users in the tribe with the command /lua

funcorps can use the /lua in any room that has funcorp enabled

you need this permission in the tribe to use it.

[maiden anvil]

how many mice are there in the room?

[sinful depot]

wym in the tribe? i have to be in specific one?

[split portal]

in all tribes can be used

[sinful depot]

and only in private rooms? cant do in like bootcamp

[split portal]

not

I don't know if lua can be used in the strm room.

[mild pike]

Oh right, ty

[thorn hazel]

Hello, i cant have access to my old account TFM, i can't remember my password !!

[thin shard]

do u mean the game looking or the game mode?

[maiden anvil]

https://atelier801.com/forgotten-password

[signal ocean]

Forum down

[halcyon roost]

Is the event every 30 minutes or 1 hour?

[storm hemlock]

40-45 mins

Type "/chat event" In chat to join the event channel, people there will help you find the next event map

[halcyon roost]

Tysm!

[halcyon roost]

How to remove the /cafe please mod

[maiden anvil]

relog

[fringe schooner]

type it in again 10 times

[maiden anvil]

Please don't spread misinformation.

[halcyon roost]

It's not funny, someone already told me to do it 😭

[maiden anvil]

^

[halcyon roost]

Yes tysm cate 🌹

[thorn hazel]

but i doesnt work

[maiden anvil]

the link is working for me

if you can't do it, try sending a contact form in english https://atelier801.com/contact

[azure ibex]

what does that mean ?

[shy marsh]

event 100% (i think)

[azure ibex]

no i have 0 points

[shy marsh]

ah in 2016 is different

xD

[azure ibex]

ahh okok

thanks

[shut crystal]

will the /avatar command ever work for mac players?? exhausted of having to switch to pc every time i want to change my avatar. and please don't suggest using the adobe .exe

[sinful depot]

game looking

[maiden anvil]

go into the game settings and activate minimalist mode

[thin shard]

and restart the game after that

[frigid zodiac]

event music wont play :((

[halcyon roost]

Hi, I've played 118 games and still no badge, I have 140 chimneys, is there a boost or is it just luck? Thanks

[maiden anvil]

you can use #events for event related questions! iirc you'll need to take advantage of the point multipliers from landing in the chimneys

[wide sundial]

Yup

[uneven forge]

anyone else or it's only me.. i can't login to the game since long time

[stone barn]

what is this badge for??

[maiden anvil]

buying all the elemental ear items

[stone barn]

are they still in shop?

[maiden anvil]

yes, they're permanent

[stone barn]

ohhh nice, thank you!

[maiden anvil]

they're cheese-only, so you need to buy the earth one first and unlock the other ones

[stone barn]

so just like the furs?

[maiden anvil]

yep

[stone barn]

the first one is 1k cheese, how much are the others?

[maiden anvil]

3k 6k 10k

[pulsar ether]

I believe I have been unfairly banned, who can I talk to?

[round solar]

Is the game down rn?

[river anchor]

nvm it loaded

[round solar]

Same here

[unkempt shore]

Is this a bug? how did i get 3.6 billion points?

[brave zinc]

There are some furs like that they also give a special badge or only a badge for each fur?

[halcyon roost]

If we buy them with strawberries, does it work?

I didn't know you could get it like that

[dapper lodge]

no, that’s why they’re called cheese-only

[halcyon roost]

Oh it's expensive I thought it wasn't that expensive 😭😭

Tysm

[wide sundial]

#events
No, it's not a bug, that's how it's supposed to work due to chimneys' multipliers ^^

[maiden anvil]

no

[maiden anvil]

the cheese only furs give a badge for each fur you buy

[shy marsh]

same here, whole day same thing

[uneven forge]

was my network issue, i called my internet support and now it's fixed, game is workin fine btw

[shy marsh]

my NET works fine even at other online games, i have two routers, nothing changed lol

[uneven forge]

idk about this case then, i said my case, see how they can help u here, idk how it works here to get help tbh idk if u mention mods or what

[upbeat sun]

where can i buy that fire?

[maiden anvil]

you need to buy the earth and air ones first

[upbeat sun]

oh i see thanks

[upbeat sun]

all same price?

[maiden anvil]

1k 3k 6k 10k

[upbeat sun]

oh i see only rich one can afford it xd

[stone barn]

furs are im pretty sure 5k 7,5k 10k and 15k so its not that bad

[winged bear]

well also to be fair you can get cheese by trading items as well

you can wait for christmas event and sell presents or relics you get from opening them

i got most of my furs through selling event consumables for CC

[exotic vale]

how do you receive the item won in #giveaways ? idk if im impatient but no news since a day

[tranquil egret]

it will be sent as soon as possible, don't worry

[azure ibex]

can we ban by ip?

[north fable]

help guys, what are these new points??

[shell badge]

Is it possible to host a LAN server without relying on the central game servers

[shell badge]

Like a dedicated server

[meager remnant]

Not a legal one, good luck

also, L wayland hater

[ivory sedge]

@steep gyro I sent u a message about a offer on atelier 801

[halcyon roost]

Hello, I created a tribe and I wanted to know if it was possible to change the tribe house please? I don't know how to do it. Thank you

[shy marsh]

In the bottom left corner of the game next to the friends list, click the cheese. It will open your tribe. From there, to the right, click on the thing that looks like a gear. When you hover over it, it will say Options. Click on it and choose ‘define the code of your tribes house’ and add the code of the tribe house you are wanting 🙂

[halcyon roost]

Okay, thank you very much!

[shy marsh]

Np!! If you have any issues with it, feel free to reach out to me!

[shell badge]

Darn

[amber sapphire]

Hi! I have a question for account recovery - I have tried everything to recover and even has past e-mails with my username and verification/validation codes.. but nothing is working. It seems as if my account isn’t even linked to my e-mail anymore? Anybody have an issue like this or

[earnest depot]

when i have my outfit equipped it just makes me become default mouse, if i change one item (like taking something off, it could be anything) it works fine and i can see my accessories, its just this one specific outfit

[celest arch]

can someone tell me when is this outfit going away?

[maiden anvil]

outfits change every tuesday

[chilly epoch]

I have a question... I have unlocked all the skills at the bottom and I can't unlock the ones above (the first one which has two in each category)

[dark aspen]

You need to use 5 to unlock the next row

Doesnt matter the row theyre in, but each time you use five in a tree, it unlocks a new row in the tree

[chilly epoch]

oh okay thanks!!

[tacit monolith]

good afternoon! how can i reach out to a staff /mod to get back my account?

i've sent several emails but they're not willing to assist

[dark aspen]

Mods dont handle the contact form. If youre unable to provide enough correct information, then unfortunately there isnt anything we are able to do to help.

[tacit monolith]

that's the problem, i'm providing accurate information but they're not willing to help

not sure why they aren't doing the proper research, i just need to change my email address, but there's no way

[formal canyon]

does anyone know why i cant join a giveaway? (it says that the action failed btw)

[maiden anvil]

try restarting discord

[formal canyon]

it works now

thanks!

[maiden anvil]

happy to hear it!

[mental vault]

Hello, I wanted to know if it is possible to remove the avatar through the game.

[maiden anvil]

should be able to remove it through the forums

[shy marsh]

How often does the shop get outfit sets? Do you think they are worth it and when I buy one, can I change the fur of an outfit freely or do I have to buy another outfit? And when I customize something, does it require me to but the customize option everytime I want to customize it or do I just but the customize option once and I can do it forver? I rly wanna buy the pink male outfit (idk what its name is) but I wanted to ask theese, I hope its okay ^^

[maiden anvil]

they change every tuesday

if you buy the customization, you can change it whenever

and yes, you can change the fur after purchasing the outfit

[shy marsh]

oh alright thank you, and one more thing, is there a way to see the next outfits which are gonna be on the shop or is it a surprise

[maiden anvil]

nope! you'll have to wait to see

[shy marsh]

okay thank youu ^^

[maiden anvil]

np!

[shy marsh]

btw I see from your tags you are on the fashion squad so I wanna say I think the outfits rn are really good!

[maiden anvil]

thank you!! I'll make sure to pass the feedback along to the team

[pliant moon]

Oop-...? Never gotten this before??

[tranquil egret]

it's maintenance

[pliant moon]

I figured, thank you! :)

[north fable]

why did the serv shut down??

[pliant moon]

Daily restart.

[shy marsh]

How long will it last?

[upbeat sun]

What the purpose of badge Is it only for show on profile?

[idle sparrow]

bragging rights

[maiden anvil]

they're purely cosmetic

[chilly laurel]

help

Incorrect version, try to reload the game.

[steep comet]

this appeared for me too ahh

any soultions?•w•

[flat flare]

is there a way to zoom out in the game?
i see shams sometimes building outside of the map where i can't even see

[minor thorn]

putting the window in fullscreen should allow you to see outside the map if your monitor is big enough

[mental burrow]

even if it's not that big you should see at least a little bit outside of the map

[gray nest]

There is a zoom out or zoom in button where the shop is, or u can do ctrl+f and its the same

[rugged sequoia]

is there a way that i could get an email sent to the email connected to one of my accounts? i’ve forgotten the password and i try to reset it but every email i put in isnt right.. maybe if i get an email sent to the right inbox i can reset my password???

[maiden anvil]

you might have to ask for an email change first

https://atelier801.com/contact

[maiden anvil]

unfortunately if the information you provide doesn't match the records and it can't be proven you own the account, there's not much else to do

[maiden anvil]

it's not that they don't want to help, all of the questions they ask and precautions put in place are there to ensure the safety of the accounts (and make sure they don't end up in the wrong hands)

I did read what you say, but if they say the information doesn't match, they can't return the account, I'm sorry

[night sphinx]

It's logic if it doesn't match it doesn't work

[robust ore]

i cant talk in FR chat idk why

do somone know why

[maiden anvil]

you need to verify your account

https://staff.atelier801.com/discord

[robust ore]

aww man

ty

[shy marsh]

Hello! I know you’re frustrated, but there is no reason to be rude to the discord moderators. They are here to help out as much as they can & they have no control over the contact form. Not even game moderators have control over the contact form, so we unfortunately cannot help you. You are more than welcome to try the contact form again if you remember more information about your account! I hope you’re able to get your account back one day.

[stone barn]

what's the limit for gifts?

[maiden anvil]

250

[stone barn]

for green and red?

[maiden anvil]

yes

[stone barn]

that's cool, thank you

[maiden anvil]

no problem

[torn lance]

hi! i tried buying fraises through steam and i keep getting this message; i'm very confused because i've bought them through steam a few weeks ago, so i don't know if this is just a steam issue or general issue

[green shard]

where can i trade these cause i hit the limit :)))

[shy marsh]

Hello! You can message me if you still need help.

[ornate briar]

Anyone else getting a blank screen on login?

[mental burrow]

ye, sometimes
just restart the game, it usually works

[frail kernel]

I can't reset my password (stuck in "changing password" screen) and my current password isnt working??

Just bought fraises yesterday too, would hate to have had my entire account gone to waste.

Nvm lol

[stone swift]

really random question can people in game get actually banned for saying obscenities ? Or is it just mute

[floral needle]

hi if i lost my account or somthig just like that i have to talk with any mod or get a ticket

[maiden anvil]

send a contact form here https://atelier801.com/contact

[floral needle]

okay thanks

[shy marsh]

Which moderator can I talk to privately?

?

[mental burrow]

any mod who has dms open

[quick shard]

what do i do w the relics

[maiden anvil]

you collect them, from 1 to 6

you get a reward for each set you finish

[quick shard]

makes sense thank you

[shadow helm]

is it possible for me to trade with my sister who sleeps in the same room as me? we used to be able to trade but not anymore, is it a glitch or is it bc we have the same ip or sum????

[gray nest]

U can get banned

Im actually banned rn lol, cuz of that reason

(72hs ban)

[gray nest]

Its cuz of the same IP, doesnt lets u trade

Can try using a vpn one of u 2, i don't think u can get banned cuz of that

[shadow helm]

k tyy

[gray nest]

Npp

[cursive belfry]

My game goes to a blue screen, what's going on?

[cursive belfry]

Yeaaa me too

[mortal topaz]

istg everyday around 9:30 i am never able to log in

[fluid coral]

Same, the game loads but then nothing.

[daring kettle]

it was probably server maintenance cuz im logging in and its just fine now 👍

[upbeat sun]

Who got Christmas event link? I wanna know the details of this event

[maiden anvil]

https://transformice.fandom.com/wiki/Christmas_2024

[graceful orbit]

is it true that C3 can b sold for around 100 cc

@maiden anvil

[maiden anvil]

they can technically be sold for any amount of cc

there's no set price for anything, the economy is user-created

[graceful orbit]

oh ok

and what do I do w em

is it like a puzzle

or only for trade

[maiden anvil]

you collect them until you finish each set and then you get a reward for each set you finish

[graceful orbit]

whats the reward

[maiden anvil]

https://transformice.fandom.com/wiki/Christmas_2024#Relics

[graceful orbit]

thx

[patent field]

?? this isnt real right?

LOL

[mental burrow]

99% you'll get a warn that you need to change avatar
imo its fake

[flat breach]

I mean.... is your avatar the same as the one you have on discord? If so I don't see how it would get you banned anyways lol maybe they just trying to look out for you or something but yeah it seems fake

[patent field]

this is my avatar

[maiden anvil]

https://atelier801.com/topic?f=5&t=930371&p=1#m6 this message includes a list of what are considered to be inappropriate avatars; if it doesn't fall under any of those categories, then you shouldn't worry

the player whispering you isn't a staff member and has no power to ban you

[patent field]

thanks

[open rain]

u can sign in with ur gmail if u cant remember ur username (just put ur gmail instead of username in the log in page)

[umbral quarry]

can someone help me i got false banned for hacking I logged into the game and saw my account got banned for hacking? I never hacked the game in my life :(

@novel coyote @topaz eagle @tall trellis

[topaz eagle]

Hi there! If you were using a VPN or a public network then the ban could be applicable to that network itself and not to your account.

[umbral quarry]

hi! I know one thing for sure is that I didn't use a VPN probably the 2nd option is there a way I could be unbanned?

[pure fossil]

oh rip jade

[spice vector]

Ouch..
I know how you feel

3 years ago, I also got falsely banned for hacking TwT

[upbeat sun]

A7 - E7 is tradable?

[split roost]

Why i cant buy the hand item

[maiden anvil]

I think if you switch to another shop tab and return it should work

[split roost]

Oh yes now it works thankss🫶🏻

[shy marsh]

@maiden anvil
Why doesn't the game work?

[maiden anvil]

try this #help message

[shy marsh]

still having the problem 😦

[shy marsh]

??

[maiden anvil]

it usually fixes itself so you might just have to wait unfortunately

[shy marsh]

It's working now, ty!

[inland tree]

My game crashed and won’t work 😦

[maiden anvil]

give it time

[pliant ember]

it returned

[wintry compass]

not for me

[vocal patrol]

still likes this, any ideas ?

[arctic cobalt]

Hey, anyone know what this is?

Also, I got a quest to pickup 10 snowballs???

[sinful grove]

u can pick up snowballs by ducking when its snowing

[sinful grove]

and iirc that means u need to trade 50 gifts with someone

[arctic cobalt]

Oo.

[arctic cobalt]

Thank you for the help! ❤️

[sinful grove]

anytime!

[gray nest]

Is there anything i can do?

Cuz that makes no sense

If i was insulting someone could make sense but i didnt

[wintry compass]

🙂

[shy marsh]

Ableist slurs are not tolerated no matter the context.

[gray nest]

168 hs ban makes sense to u?

ONCE

Cuz i fell out of the map???

[shy marsh]

I’m not going to argue with you here. If you would like to message me, feel free.

[gray nest]

Ik it doesnt lmao

If u can help me i will message u, if not makes no sense

Idk maybe short the ban?

[wintry compass]

You already had a ban for 72h thats why u got banned for more time.

[gray nest]

Yes i get it but still, literally got unbanned last night, it's not like i was insulting someone rn

And now got the dc bot telling me i got warned for literally explaining my ban

Makes sense makes sense

[dreamy panther]

will lua bug with mice limit be fixed or it will remain until event ends in jan?

[gray nest]

What did they do? If i may ask

[torn lance]

replying again i can get to this screen and that's about it, it won't let me authorize

[rose solstice]

i'm trying to change my avatar but it isn't working, i'm sure it's not due to sizing because i didn't receive a pop-up saying the file size is too big. basically it lets me submit the avatar but then it doesn't show up on my profile

[gray nest]

U tried with /avatar ?

In-game

Changing the avatar from Atelier801 isnt working

So u could try ingame

[rose solstice]

i’ll try that

how does that work tho? never heard of it

[gray nest]

U just do /avatar

In game

And it will Open your folders

Then u choose the image

And done

[shy marsh]

there's invisible plank problems. How can I fix it? I use minimalist mode bcs my pc kinda low-end, It's the point?

[mental burrow]

sometimes new planks from shop are invisible, it's not because of minimalist mode
reload the game/room or wait some time and texture should load correctly

[shy marsh]

oh really? I'll try it

thanks!

[mental burrow]

it's a common issue when you join the room just after logging into the game

[shy marsh]

🫡 it's more clear now thanks again

[mental burrow]

np

[fossil echo]

i'm on mac and /avatar isn't loading my pictures

i'm on the standalone client too

is that a bug?

[gray nest]

Hmm i saw somewhere that it was a bug on mac

But im not sure, maybe someone else knows

[maiden anvil]

#help message try this

[forest laurel]

Can anyone help me with this? 😭

https://prnt.sc/OXw0Qyyy_LoP

[fossil echo]

is the game down?

cause it isn't loading for me

nvm

[peak pawn]

Is there an updated guide on TFM for IOS?

[gray nest]

I don't think there is, apk no longer works, only way is with a browser that supports adobe flash player

U can play it on that browser

[static lava]

how i do dis

[karmic swift]

When it snows, press down arrow repeatedly

[static lava]

thank you my good sir

[tall lagoon]

Is it possible to recover my acc if i don't know the full name i only know yeon# and then 4 numbers

I think i know the pass and email but not the name

[maiden anvil]

see if it's any of these

[tall lagoon]

Ok ty

The acc is pretty old and yh

I forgot it

Now lemme try

Yh it's yeon#2151 but idk why the pass isn't working or the email to reset it but anyways imma make a new acc

Ty for helping

[maiden anvil]

you can send a contact form in that case!

https://atelier801.com/contact

request an email change

[tall lagoon]

Ty

[maiden anvil]

np!

[reef oxide]

what's the exact time the outfits store changes outfits

[maiden anvil]

3pm fr time

in ~30min

[reef oxide]

ty ♥

[shy marsh]

Hi @maiden anvil , my username is koko_ke1#7488, and I want to change it to karim, but there is someone else using this username, can I use it?
I know it needs 1500 fraises.

[maiden anvil]

hellooo, yes you can

[shy marsh]

Nice, tys!

[plush sparrow]

Hello is there a way to report a scammer so he can actually get banned?

[gray nest]

U can report, but dont think they can do anything about it

[plush sparrow]

Thanks for the answer, it's really annoying to be helpless in a situation like this :/

[gray nest]

Yes it is, only u can do is be more careful next time 🥲

[upbeat sun]

event link please

[gray nest]

https://transformice.fandom.com/wiki/Christmas_2024

[vocal patrol]

i can't log in my main account but i can log in another account

[gray nest]

It's the games problem prob

Cuz the game has been crashing

[uneven forge]

same here leo

[analog jay]

Hi guys I can't join game

[gray nest]

Nobody can

Try with an alt account

[analog jay]

My friends is playing

[wraith drift]

[wraith drift]

i can

[heady rover]

Hi guys, i cant join in my official account, but on the twice acc is normal logged

[analog jay]

Show

[gray nest]

Then its more like, most of us can't

[analog jay]

I can't join with twice and official

I can't play game

[wraith drift]

hmmmm so just some accounts can't join

[wraith drift]

yea i can see my self :DDDD

[analog jay]

This my problem

[gray nest]

It can show any problem tbh

[uneven forge]

ig any acc was logged in when the game got crash, that acc can't login now, that's why anyone comin late or any alt acc can loging now

[gray nest]

Could say that it's the incorrect version too

[analog jay]

I can't join

[gray nest]

Can u try with a guest account?

[analog jay]

Iam b a I can't join too

[analog jay]

I can't log in any acc

[gray nest]

A *Souris acc

[analog jay]

I get this messege

[gray nest]

With any account?

Then u should just wait

[analog jay]

-_-

[gray nest]

It says u lost connection of the server

Or smth like that

So it's not ur problem

U can just wait till its fixed

[analog jay]

I can Goin dead maze

[gray nest]

Then play dead maze meanwhile 😎

[uneven forge]

game is workin with main acc now guys

[analog jay]

No I cant

[uneven forge]

🫠

[mystic quail]

please help me

[turbid violet]

I need help, after restart I lost alot off golden tickets, full a role even tho i finished the event, and now shows as it diidnt even happend + gifts, and got back the relics i sold before

[mystic quail]

when servers shut down my items disappeared

[turbid violet]

Ye probs everyone got lost their items

Time wasted.

[gray nest]

Tag mods

To see if they can do anything abt it

Or if they know

[mystic quail]

who are they

modo?

[turbid violet]

@novel coyote

[gray nest]

Im not sure tbh

[mystic quail]

@novel coyote

[maiden anvil]

Pinging a mod once is enough, please don't overdo it.

[turbid violet]

@topaz eagle Can you do something about the issue we having luv?

[cloud swallow]

how can i reset acoount if it wasnt linked with email

[dark aspen]

The admins are aware already ^^

[shy marsh]

where do I edit totem?

[gray nest]

If you have hardmode, you can click on the feather that is next to the emotes (right side) and it will pop up a small screen and it says edit totem

[shy marsh]

ahh right thank u

[gray nest]

Nppp

[shy marsh]

@wise willow hi sorry to bother but its ok if i change my nickname to Poopoo in tfm? im not sure if this is allowed to do that or not

[wise willow]

It's fine

[shy marsh]

okay ❤️ yay

[tall lagoon]

@maiden anvil sorry for @ i just wanted to say that i got my old acc and apparently it wasnt yeon#2151 it was yeon#3214 lol

ty for helping tho

[maiden anvil]

nice!! happy to hear it

[tall lagoon]

🙂

[violet iron]

Hello I have a lost account issue lol

I can barely remember the name but I do know details about it

Any advice or help on how to find it

I remember participating in the cookie clicker event for example which was, idk even when was it

So I'm gonna have some of those titles

Well just lmk what is needed

[storm canopy]

The only way to recover a lost account is by contacting the admins. Use this form: https://atelier801.com/contact

[violet iron]

How fast should I expect an answer

[gray nest]

Could be a short time or not

1 week or less prob

[violet iron]

Do I put this as lost password?

The funny part is that I remember the password but not the name

[gray nest]

Do u have any idea of the name?

Cuz they could give u some accs with similar names

So u try

[violet iron]

I have a couple of close estimates

Also

If the account exists in the game, does it automatically exist on the forum?

I tried looking for my account on the forum, although I never used it, is the game account even gonna be there?

[gray nest]

Hmmm, great question

Idk about that tbh

[dusty dome]

I mean it wouldn't really make sense if not.. tho did you have mail connected to your account?

[violet iron]

I don't know if the registry required an email way back in the 2010s, also I wouldn't be here if I could find a verification message on any of my emails

So how do I file this

Lost password, other?

[gray nest]

I mean if u don't know the name, should be more like lost acc? U can choose other maybe

But if u don't have any email to provide, idk if they could help u

[violet iron]

I guess I'm gonna go back to the drawing board entering all estimates lol

[violet iron]

In fact I don't remember ever using it, you could just open the browser, put name and password and play

[gray nest]

Lmao, so u couldnt find any similar in the forum?

[gray nest]

U can try with ur emails tho, if u remember the password

Cuz i didnt remember loging with my email either but it was with it

[violet iron]

There are some similar ones in the forum but the name is kind of simple so there's probably a lot of those nicknames but with different tags

[dusty dome]

well if you played in 2010 your tag should be #0000

[violet iron]

Not literally 2010
2010-flash death

[gray nest]

Yes exactly

[gray nest]

But still

At that time all the tags were #0000

So u could try with any of those

[dusty dome]

well tags were introduced around 2019 so

[violet iron]

And flash died before 19?

[dusty dome]

year after

[violet iron]

Well well

Though I'm almostm sure the account was created before 19

[gray nest]

U said 2010 so

I don't think u could be wrong for 9 years

Unless u have a really bad memory

☠️☠️

[violet iron]

Imagine 💀

[tall lagoon]

How do i make a international vanilla room with a maximum number of players?

[maiden anvil]

you need to use the room creation tool, make sure to include "*vanilla" to make sure it's an int vanilla room

[tall lagoon]

Im pretty noob lol so how do i get that tab?

Oh nvm found it

Im so dumb

[mild pike]

Hi, I keep trying to log in but I get this message. WTF. I tried logging in to different accounts and it worked. WHY

[sterile mist]

most of us having the same problem

[mild pike]

🧟

[violet iron]

In need of direct messages contact for help :/

[bitter crest]

got same problem. what to do?

[radiant cloud]

Me too

[mild pike]

step 1: shut down computer
step 2: go outside
step 3: ???? profit

[gray nest]

Dm the yellow name ppl

[gray nest]

Nothing but wait till server is working again

Some ppl can get in, some ppl can't

[bitter crest]

okay

[gritty silo]

they're moderators, not admins/programmers, nothing to do but wait and hope it's getting fixed :(

[gray nest]

He is prob asking for his acc loss

As he did before

:bb

[gritty silo]

i thought you were replying to the other black and white pfp mb

[violet iron]

We are all like that ;)

[gray nest]

No worries lol

[gray nest]

How do we know u were banned for no reason

Although that behavior should not be of a mod...

Arent they supposed to help?

Tag any other mod to ur message

So they see it

[winged bear]

i mean insulting mods doesnt help yknow

[gray nest]

Could be for smth u did before going off tho, idk tbh

[dusk drum]

hey guys i entered the server about the login bug, i tried everything but after i logged the account on dead maze and went back to transformice i was able to enter right about when im writing this! i recommend some try this if it has any correlation, idk

[gray nest]

The mod blocked him, when he tried to ask for help

She kinda deserve it ngl

I feel u man

I got banned for 1 week for saying

I said : im + the first word on ur message

[gray nest]

(i can't type it cuz they warned me twice for it)

Well if it like u said then it doesnt makes any sense

Lol

Nahh fr? ☠️

[sterile mist]

i dont think thats something you should say

[drifting moth]

I think they got banned lol

[sterile mist]

yep

[pure fossil]

Lol not the mods trying to cover it up

[gray nest]

Or just the same Anvella

Who knows lol

[pure fossil]

Yeah who knows

Might changed their name

[prisma lava]

are the servers down rn bc when i log in it just says my connection to the server has been intrupted

[maiden anvil]

the servers are a bit unstable at the moment

[prisma lava]

alright

[upbeat sun]

who got D5 relics? i got good offer

[magic cosmos]

is there a way to backup all My forum posts for The Memory :( when i was like 11 years old in 2014..... lmao

[upbeat sun]

what is b\w cat custome guys?

[winged bear]

its an old consumable that temporarily gives you this fur

[upbeat sun]

i see ty

[peak pawn]

what does this mean exactly?

[gray nest]

When u are shaman u should get the cheese and get in the hole

[peak pawn]

that doesnt count for me though xp

[tame vault]

Must be at least 11 mice in the room to count

[peak pawn]

ughh okay, thanks

[agile atlas]

I have this bug, where I cannot log onto my account after those few crashes

It is not a ban, although my other account works

[maiden anvil]

it's happening to other people

[opaque pasture]

I have the same problem accessing my account

[mental burrow]

są problemy z serwerami i niektórym wywala grę

[peak pawn]

are the events random? I have not been able to get the shop in like 30 events

[winged bear]

they are yes

[peak pawn]

what can this chest give you ?

[maiden anvil]

it can give you a reward from any event that you don't already have

[peak pawn]

ohh I see

i think i prefer my 1250 green presents haha

[maiden anvil]

smart and eco friendly

[peak pawn]

can chests give you items?

[maiden anvil]

yes

[peak pawn]

:o

[ionic scaffold]

Only one?😔

[maiden anvil]

one per chest yes

[ionic scaffold]

Damn

[maiden anvil]

[arctic cobalt]

Anyone know what the pink and black mouse thing is?

It's on top of the eladerboard.

[maiden anvil]

it's for the vs event

the numbers are the amount of cheese collected by people wearing either fur

[arctic cobalt]

How does one particpate?

OHHH

Thank you. :']

[maiden anvil]

of course!

[true marsh]

what does the sparkle next to a room mean? it says "without adventure maps round duration 63%"

[dark aspen]

it means someone created the room and there is something about it that was edited. when you hover over it, it tells you. in this case the room has no adv maps and has a shorter time to play

[maiden anvil]

traded gifts

[true marsh]

my bad i just noticed, what does this one mean then?

[maiden anvil]

that's for completing the relics

[true marsh]

oh ok ty :)

and with snowboards/candles, are there any other use for them in ur inventory aside from buying stuff from event shop?

[maiden anvil]

nope

[true marsh]

good to know!!

[ornate briar]

I completed the D relic set and got D7, but I didn't get the emote reward

how do i claim it?

[shy marsh]

try relogging, I think some people couldn’t see any of the emojis so maybe that’s why

[ornate briar]

Yeah looks like custom emotes are all bugged atm, can't see any of them

even after relog

thanks though

[true marsh]

how do u open multiple presents at once?

[gray nest]

U cant it has to be 1 by 1

[stone barn]

what does this do

[maiden anvil]

shows your astrological cheese

it was from an event, now it just shows the tfm equivalent to a zodiac sign

[stone barn]

hm, thank you

[sick jewel]

i can't join in game from steam and see just gray screen, it's because the server is down or what? Am I banned or smth?

[maiden anvil]

the server has been a bit unstable lately, try again later

[quasi forge]

I would like to request the removal of the block on my powers in Transformice parkour.

And report the user Markoneytor#6890 for inventing that I was helping/hindering him, because I was helping two players who asked me for help and he had already passed the part of the level, climbed onto my cloud of his own free will and blocked me and kept laughing. The players themselves said that they had asked for my help and even so he abused the mod powers.

He tried to do the same with another player who was helping another person who requested help and he retorted that he "would be banned" and the mod kept provoking him saying that he would ban him too and that he was preventing him from having fun.

[sand beacon]

why does cheese look like this?

[spark abyss]

christmas event might be it
unsure why it was changed from the frozen one tho

[neon veldt]

it looks yummy

[ember anvil]

is there any way, to play tfm properly on linux? its just very laggy 😅

[tame vault]

Extra spicy

[sand beacon]

aged cheddar perhaps?

[mighty quartz]

looks like gingerbread to me

[maiden anvil]

Please use the parkour server to handle these issues.

[earnest geyser]

is expired

[dapper saffron]

Is anyone else having issues with changing your pfp? It doesn't do anything when I try to submit a file

[maiden anvil]

do /avatar in-game

[dapper saffron]

I never knew that was a command, thank you

[maiden anvil]

of course!

[tawny pawn]

Mods or sentinels please look atelier801 contact I lost my e mail

[sick jewel]

Still don't work...

[maiden anvil]

Staff members don't handle the contact form. Please wait up until two weeks; if it takes longer than that to get a response, please contact a staff member then.

[sick jewel]

can someone answer so i need to do something? it's didn't work kind of two days

[gray nest]

Try downloading the other tfm from their page instead of using the steam one

[dark aspen]

I use steam and it works fine. I assume its something on your end.

[gray nest]

Yeah u can, try deleting it and downloading it again too idk

[wraith trout]

for any parkour complaints or requests you can post them in Parkour discord

[maiden anvil]

I had already redirected them above!

[split roost]

Is there any mod online

[upbeat sun]

how do i see all my acount because i link all my account in 1 email

[maiden anvil]

if you try logging in with your email you should be prompted to choose an account

[split roost]

There are guys giving relics for nudes…

[upbeat sun]

xd

[split roost]

Where should i report this

[upbeat sun]

sent SS

[upbeat sun]

/report name#tags

[maiden anvil]

use the /report command in-game

[split roost]

But they do not write it in the trade they invite you into tribe

[split roost]

I did

[maiden anvil]

then please just wait until a moderator sees it and is able to look into it

[split roost]

Okay

[wraith trout]

I haven’t seen your message, thank you

[thin shard]

hii, im curious what is the different between these two roles?

[maiden anvil]

it's the same role

[thin shard]

okay

i thought that, thanks

[shadow stump]

yoo can someone explain me why my tfm doesnt work on adobe flash 10?

after i run program it says Tentative de connexion au serveur (11801)...

[crude apex]

Good evening!
Please tell me, my game stopped loading after the last update (yesterday), how can I fix it?
If you use a VPN service, it will enter the game.

[gray nest]

U can try download it from steam?

[quick shard]

do i do anything with the a7 b7 etc relics?

[maiden anvil]

no

[quick shard]

lovely

[reef kelp]

um what did i do i cant find item suggestions channel :(

i just cant seem to find it this is weird

[maiden anvil]

#item-suggestions

it's under feedback

[reef kelp]

oh sorry i thought it was in creativity my bad but that would be a good spot too lol ty

[flint mason]

Does anyone know if u can still get Japan expo codes

[quick shard]

can someone show me the new planks in shop wont load for me

[quick shard]

thanks

[mild pike]

Hello, I woke up to find that I'm banned. Can someone please tell me what this means:

What is "BoS Goracysebus"

[mental burrow]

BoS means "Ban on Sight"
"Goracysebus" is a dude from Poland who was (and still is) toxic on Polish servers
probably you got falsely banned through IP, contact a mod and you'll get unbanned (at least hope so)

[mild pike]

Oh, OK I was trying out a VPN because I've never used it before but I'm not really gonna use it so that's probably why

Do mods read this chat?

[mental burrow]

yes, but to speed things up you can contact mod through DMs
also, you can try using VPN, it's not illegal (as long as you're not from Brazil)

[mild pike]

@novel coyote Hi Reshman, I TFM player was banned after BoS but that player isn't me. Could you circumvent it??? Thanks if you can

[mild pike]

Oh wow, I just realised, it's because the VPN application automatically opened itself and connected to a server. IDK why it did that when I didn't even touch it

I thought I uninstalled it. ffs

[winged bear]

it says it primarily only applies to twitter

though its probably about as illegal as any of us illegally downloading music lmao

[maiden anvil]

I believe the vpn ban got lifted anyway, Twitter is available again

[tired spire]

Hello, I have a probelm with the emojies. when i open the game, they all be present, then after minutes they disapper?

[shy marsh]

Its a bug and the admins are aware of it

[tired spire]

I've seen people using emojis

[shy marsh]

U can use them too if u relog
Ive noticed it disappears after event

[tired spire]

Yeah i can but they get disappeared after a while

[shrewd pebble]

Hello!
Can i put a pic on my transformice profile?

[maiden anvil]

use the /avatar command in-game

[maiden anvil]

the issue with the emotes has already been forwarded to the admins!

[shrewd pebble]

ohh ty

[shy marsh]

I got this item from the xmas chest few days ago but i cant find it in my shop??

[gray nest]

Could be a bug, i saw someone who didnt get the item rewards from the relics

So idk

[shy marsh]

I reloged and checked again and still not there

Hi,
What I have to put in the contact forum in category for an compromised acc?
Also, I lost the computer that I used to play with at the start of tfm, so the ip won’t be the same, is it a problem or I still can recovery my acc if I remember some infos??

[maiden anvil]

you're better off being honest about the information instead of trying to make stuff up I think

[shy marsh]

Sure I will, but the problem is that I’m banned since maybe 4yo. I created my acc in 2016. So I can’t remember everything 😅
Like I used to play on some server and they ask for some serv, I put them all? The number of fraise I don’t know and some other infos I can’t know too

[shy marsh]

Okey thanks

[gray nest]

When i got banned for compromised account, they took around 1 and a half weeks to reply, so wish u good luck, if u have the email thats in it and u can add all the stuff it needs u will get it back

[maiden anvil]

try to be as honest as possible when they ask you the questions

[shy marsh]

I can’t put pic here but I don’t have any questions when I write what u told me 😅

[shy marsh]

This

[shy marsh]

Hayyyy thanks I’ll try but I think I can’t get it back

[maiden anvil]

they'll email you with the questions

[shy marsh]

So I have to choose « email changing » and not « other »

[maiden anvil]

no, choose Other

[gray nest]

Why u think u cant :oo

[maiden anvil]

you're trying to recover an account, not requesting an email change

[gray nest]

In the email they will send u the questions

[maiden anvil]

^

[shy marsh]

Sure, so in message I have to explain that I wanna recovery an compromised acc and they will send me an email?

[maiden anvil]

yes

[shy marsh]

Got it thanks

[shy marsh]

Stopped tfm since 5 yo now

When I saw the questions they asked for recovery a acc I gave up lmao

But I’ll try