help

[lyric patrol]

where do I look for it

[regal imp]

i recently started playing again, what could this pink thing be? is it the same as blue?

[old smelt]

they are used for no-skill mode

check #announcements for more details

[regal imp]

ooh, tyty

[old smelt]

np!

[molten sphinx]

i cant login

[broken idol]

anyone know how to get this?

[shy marsh]

error when I start the game "Tentative de connection au serveur no (13801)" what should I do?

[delicate portal]

reload game and check ur internet

[maiden anvil]

you can't get it anymore

[south rampart]

How long is the mushroom items staying in the store? And are they still there? I'm currently at work and can't check

[maiden anvil]

what mushroom items?

[south rampart]

#giveaways

[maiden anvil]

they're not in the shop rn

[south rampart]

Oh, sorry, the giveaway threw me off then

[broken idol]

whats the diff from making me bigger and making me smaller?

i get bigger mice, but why would i want to make myslef small? (im trying to redo my skills AGAIN bc i still dont know what does what

i kinda wish they gave better defa nishions

(idk how to spell that word)

[karmic swift]

This is the right spelling

[broken idol]

Huh

[karmic swift]

It is really just a matter of size

[zenith wraith]

definitions

[broken idol]

Well yes but what’s the difference

[karmic swift]

Now it is not right anymore

[broken idol]

Why do I spend all that stuff to make my mouse bigger when I just have to go and spend it again to make it smaller just so that I can better my skills

[karmic swift]

You don't because it's not smart to do so
At least you don't need to get the reducing size one

You can get the webs (very useful) and the wooden one

[zenith wraith]

you can put the points into skills more beneficial to you. you can put points into being a smaller shaman, then when it comes to choosing the bigger skill, just dump your points into other stuff. the bigger shaman skill is somewhat unused and having points in both cancels the skills out

[broken idol]

So it really only just changes the side nothing else

[zenith wraith]

ja

[broken idol]

Hhhh

[zenith wraith]

if you want to fit through smaller holes in builds you go small, if not and you just wanna be silly, go big

[broken idol]

That’s what mine was is to be silly

But useful

Being small also makes it to hard for me to see

I just wanted to make sure that if I put points into something else that it’s not just a waste for going into the small.

But now I know it changes nothing I’m just going to put them into the web andwooden triangle

[zenith wraith]

yep yep, better to put those points into better skills, size is pretty redundant especially at levels below 70ish

[broken idol]

Listen, listen I had a hard time spelling definition. What does redundant mean?

I am not very keen on English

[zenith wraith]

haha my bad, redundant means it's pretty useless, you don't have to worry about it

[broken idol]

I’m just bad at it. It is my first language.

Oo ok ok

[karmic swift]

Also if you took the increasing size one on spiritual guide (because making mice dance is not very useful), taking an equal amount of the reducing size skill on wilding can make you get back to normal

[broken idol]

True

That’s why I was asking because I didn’t just want to make my mice technically normalize because being bigger is better for my eyes

Even with the glasses on, I sometimes can’t find my mice!! That’s why I’m hoping to save up for my dream skin and dream outfit because it’s very different but still noticeable

Thanks for your help though that was actually very useful

[karmic swift]

Yeah it is actually a good point for the increasing size skill, I did not think of that

[broken idol]

lol

And sometimes also just wearing glasses all day can really hurt your eyes

And then the whole blue light thing, so I have blue light glasses xD

[karmic swift]

To make you mouse more visible you can also type /watch <nickname> to highlight it and reduce the opacity of other mice (type some letters of your nickname then press tab)

[rustic hatch]

Is there any chance to recover the old account? How old? from October 2013. The only thing I remember is the nickname and, thanks to a friend, I have data from when the account was created. The email was probably on a platform that no longer exists, so I'm not even trying to guess. Has anyone had a similar situation?

[frank bear]

i got banned for a week because of "insults and inappropriate sex chat". i might've insulted someone but sex chat ? i wanna see the proof but the moderator that banned my account is not responding.

[somber badge]

how do you take a picture of your mouse like this?
#funcorp message

[karmic swift]

This item

[sullen swan]

Is transformice adventure really cancelled?!?

[warped meadow]

Does anyone know how to recover an old Transformice account from 2017? When I tried to log in now, my tag has #0000, and my profile picture is a pink panda??

[fickle crater]

what's the name of that flappy bird minigame? i cant find the script anywhere

[ornate briar]

Is there anyway I can get a #0000 tag??

[old smelt]

no

[mental burrow]

you had to create an account before 2018/19? (s1 correct me if i'm wrong)

[ionic glen]

You had to create your account before the username change (usernames were unique before, so no #1234) and if you had such an username you got the #0000 tag

[primal ridge]

They didn't get enough funding for the kickstarter years ago iirc, so likely

[remote belfry]

What do I do if I won a giveaway but haven't recieved the prize yet? Is there a certain time I am supposed to get the gift?

[idle sky]

you will receive it when matza is available, don't worry

[old smelt]

your gift will be sent to you when Matza is available

[remote belfry]

Thank you!

[shy marsh]

Where are Arabic admins?

My account was banned without any reason. For a weak

What must I do

Its name is[koko_ke1#7488]

[stone barn]

Am a bit curious... can things that are currently and permanently in shop go on sale? I don't recall such thing happening and I think that'd be cool

[craggy owl]

If you still can recall the nickname and account detail (for example the email address that linked to it, usual ip for login etc), you can send us a contact form asking to link it to a new email address.
Otherwise, I'm sorry to tell you that it is impossible to recover it

[rustic hatch]

Where can I do it ?

[shy marsh]

أين المشرفون العرب؟

[craggy owl]

You can find the form in the second pinned message

[rustic hatch]

👍 ty

[little forge]

moderação brasileira pra me ajudar

[torn venture]

Um,I need some help,when I try to update my profile picture it just refreshes and nothing loads,any help?

[little forge]

@topaz eagle

HELP ME

[topaz eagle]

What's the issue?

[sullen stump]

hey, you need to use the /avatar command in game

[torn venture]

How did I not know about this command?😭

I only used atelier801 to change pfp

[sullen stump]

If it still doesn't work try using it via Steam (not the electron beta)

[torn venture]

Thanks alot❤️

It's working

Thanks alot!

[sullen stump]

haha its new. np

[little forge]

Is there any way we can talk elsewhere?

thanks

[topaz eagle]

Yes you can dm me what you need help with

[little forge]

you dm

[idle sky]

technically yes, but we only put collector items on sale; whenever permanent items go on sale, it is accidental

[fiery thistle]

nesesirt

nesesito el staff del server

nesesito el staff del server

nesesito el staff del server

nesesito el staff del server

hel me staff

hel me staff

[fiery thistle]

Hello, help, I was banned from my IP for no reason. I need help to unban myself, please help.

[stone barn]

ah I get it, thank you!

[stone barn]

follow up question, let's say that happened, would the sale team change it or leave it?

[idle sky]

we'll definitely add the correct item on sale; if we can remove the unintended item in time, then we will

there have been varying instances in the past

[errant blade]

hello
a acc of my friend was stolen and the name was changed
is it possible to get the acc and the name back？

[coral musk]

atelier801.com/contact
friend needs to prove their ownership and request to revert name

[errant blade]

thanks

[thorn spindle]

Hi, I had an account a few years ago and I tried to log in with my email it said there's a few account created with that email, and that I should log in with my name. But I don't remember it, what can I do ?

[uncut tapir]

Quick Question, if we win in a giveaway, how long does it usually take to get added to your account?

[shy marsh]

You'll receive the prize as soon as Matza is available

[uncut tapir]

Alright thank you!

[twilit gate]

Is talking about Hitler (history) is homophobic? I don't think so, they teach it in history classes in school but it's still a taboo topic in the game for which i get banned.

[shy marsh]

Yes it is

[twilit gate]

So talking about sex and private parts of both sexes is not a taboo topic, why?

How are the rules of humanism established that you can't talk about anything, you're only punished for it. It's a violation of human rights, lack of freedom of speech.

I understand that you can limit yourself to certain content that in a certain way strongly violates ancestors but this is about history and its course. The same goes for vulgarisms but if someone writes vagina or penis, is this a permitted word that does not interfere with our personality?

[shy marsh]

A violation of human rights.. in a mouse game.. 😭

The moderators r biased so they won't ban some ppl even if they break the rules lol

[worldly linden]

Transformice is a PG13 game, there are certain topics which are not appropriate for the game, including discussions of criminal, discriminatory, or sexual content, among many -- please refer to the game rules here: https://atelier801.com/topic?f=5&t=930371&p=1#m1

if you believe that you have been sanctioned unfairly and would like to appeal, please reach out to a moderator (yellow usernames) from your community, or in a staff contact thread as listed here: #help message

furthermore, if you see someone breaking the rules, please use the /report function in-game. that is the best method to let mods know about rulebreakers, not Discord.

[steady pagoda]

It is very difficult to find Turkey mode in the game for about 8-9 months. There are a lot of insults, cheating and spam, and none of them are punished. Where is the official? Get new moderators ENOUGH!

[karmic swift]

First one to suggest the title gets the cheeses
Many people suggested Skill issue, I don't know about the other one

I know the very first suggestion was Skill issue lol

Yeah, there were so many suggestions (and many duplicates)
I only know I was the second to post a suggestion but the title I suggested did not get enough votes
And the one before me was a moderator who suggested Skill issue

Yeah but I think it was just a coincidence
Though they might have known exactly when the channel would be opened
But at the end, (music reference)
Because 100cc is not that much

[tame vault]

How long does it take to get a reply for an email change contact form ?

[green sonnet]

Im trying to upload a picture to my atelier profile but its not working, its saying I have a pfp on my profile but it doesnt show for me or others. The picture im using is 100x100 and only 4KB. I tried clearing my Cache but it still isnt working :') its been like this for like a week now is there anything else I could try?

[tame vault]

Change it from the game itself use /avatar

[green sonnet]

omg tysm

[tame vault]

Your welcome

[weak vine]

I need help, i played transformice before on facebook and i had lot of stuffs there but transformice is no more there, now i have it on steam and i was wondering is there a way for me to play on that same account from facebook like i had lot of loot and stuff

Is there a way to connect somehow because i couldnt find a way

help?

[weak vine]

i will give rewards from that account if someone help me get it back

[mental burrow]

were you logging in by using facebook data?

[weak vine]

yes

but on atelier 801 forum it wont let me log from facebook

it says its not avaiable or smth

[mental burrow]

to log in were you using nickname you created?

[weak vine]

no there is like a button to log in from facebook because i dont remember username or password

i was playing from facebook

it was like in 2015

and i came across transformice yesterday on accident and wanted to try get it back

[mental burrow]

so in game you had your name and surname as nickname?

[weak vine]

yes

[mental burrow]

interesting, never heard about that

[weak vine]

it was so long ago hahah

when i was like 8 or 9

ahahha

[mental burrow]

i was playing in 2015 too
but i created tfm account on their site

[weak vine]

it was avaiable on facebook too

[mental burrow]

try to log in by using your name and surname as nickname
and use same password as you log in to your fb account

[weak vine]

yeah ill try

[noble tartan]

(Hope you get your account back ^^)

[weak vine]

hah thanks!

i hope some admin will see and have mercy on me hahha

[limber mist]

Hello

im back to Transformice

and i need help with getting back my password...

cause i had it on my really old mail i which i don't have it anymore

and i cannot remember the password or anything

i even send the mail 1-2 weeks ago with all needed information to get back that acc

@obsidian hawk

[shy marsh]

Hello! Meli no longer works for Atelier 801, but please refrain from pinging admins in the future. If it has been 2 weeks since you sent in your contact form, feel free to message me & I’ll help you out.

[tame vault]

I don’t understand why it’s so hard to change old forgotten emails u asked questions and we all answered them right to prove so why you don’t change anything !!

[ivory anchor]

man i just wanna get my kong account ported

[lime sigil]

Hello, idk if anyone can help, but i got my email hacked along this week, and they hacked all my socials and every single app i have been in, i guess they also got into my tfm account, cuz i havent shared my password with anyone, and i got baned from tfm cuz of that reason : "Has sido baneado durante 2562047308379 hora(s) por la siguiente razón: Compromised account / BoS (Matisiapi)", i need help 🥲

[coral musk]

Send contact form (in English)
Atelier801.com/contact

[steady pagoda]

he entered first 40 times and still hasn't been kicked out of the game. LOL https://streamable.com/diddga

[lime sigil]

just did it, thanks for the response

[shy marsh]

s

[grim wadi]

is there any way to talk to an admin

@calm jackal i need discord mods help real quick sorry for the ping

[ornate briar]

who is a mod admin that can help?

[shy marsh]

I need answers...

[severe anchor]

derdimi türkçe anlatabilir miyim

[lime sigil]

it is 25 characters, including spaces

[severe anchor]

mod yok mu

[lime sigil]

I think you should use english

so everyone understands

[severe anchor]

I forgot my old account password. Is there a way to recover it?

[lime sigil]

im not a mod or an admin, but yes there is

you should provide some information

[severe anchor]

But I don't remember my email account either.

[old smelt]

https://atelier801.com/contact
send a contact form

[pulsar light]

You should send a message through the contact form

a

Good luck recovering your account

[severe anchor]

thanks

[knotty light]

Hello, I only remember the username of my account that I opened in 2013. Can you help me recover my account?

[maiden anvil]

send a contact form here https://atelier801.com/contact if you don't remember the email associated with your account (if you don't remember the email, you can't reset your password)

[knotty light]

😦

[winter mantle]

is there a Mod available that I can talk to?

[torn lance]

hi! i'm not sure if this is the right place to submit this, but every time i try to buy fraises i end up getting this message every time ^__^'' not sure if this is just an issue on my end but i've been trying the past 2-3 days

[maiden anvil]

are you trying to buy them through the forums?

[torn lance]

ive been trying to buy them through the game itself, i would do forums but unfortunately my paypal doesn't work at the moment

[maiden anvil]

oof I'm sorry I'll pass this along

[torn lance]

no worries! thank you for responding :)

[bright willow]

this is super strange, through the game has been working for me for the past few days -- and today, i hope you get it figured out

[shy marsh]

why cant i set anything as my pfp on forum it does it but then doesnt set it

[shadow locust]

hi, can a moderator or admin help me out here?? im trying to gather cheese for the hall of cheese leaderboard and no matter how big the server is when ii gather the cheese it doesnt count towards hall of cheese, ii tried restarting eveything and it didnt help, it says ii have no cheese gathered for the season. can someone help me out please??

[maiden anvil]

use the /avatar command in-game

[hollow wave]

have u got banned before? If yes i think that you would be excluded from HOC for a season (correct me if im wrong)

[shy marsh]

whatttt tysm

[maiden anvil]

np!

[undone panther]

Hi

[shadow locust]

yes, ii got banned for either 360 hours or 390 hours because my brother was using hacks on my account behind my back but my ban time is up already, this was about 2 and a half weeks ago

where can ii see how many seasons ii am banned from hall of cheese??

[hollow wave]

for 3 months (a season) idk could be more..

[shy marsh]

Hello! Hall of Cheese bans are 6 months.

[shadow locust]

okay, thank yu so much for the assistance @hollow wave and @shy marsh

[shadow locust]

also, is it possible to appeal the hall of cheese ban because ii wasnt the one that did anything.. it was my brother

if its not possible to appeal then ig ill just have to wait until im unbanned for Hall of cheese..

[maiden anvil]

it's not possible

[shadow locust]

okay, thx for the help!

[rich pebble]

Why does this user have round pfp? How can I make mine look like this?

[maiden anvil]

it's a square image, but the background color has been set to the same color as that of the profile window

[rich pebble]

oh
thank you!

[maiden anvil]

np! hope that explanation made sense lol

[pulsar light]

wait that's smart

[broken idol]

What’s the most useful stuff I can buy with the shells?

[maiden anvil]

it depends on what the npc is selling

[broken idol]

What ever npc has useful stuff XD
Someone’s said I can get skins or cloths so what ever one sells thoss

[maiden anvil]

I'm not sure whether we can reach the event npc yet so you'd probably have to wait and see

[broken idol]

Darn

Oki

[thin shard]

how much saves for the last 2 titles?

[proud python]

we dont know yet

[thin shard]

oki

[tidal current]

hey is it possible to talk with a mod about something?

about certian player who keeps coming back after many years of constant trolling?

[indigo arch]

Hi, i need help

I’ve returned to playing after being inactive since around 2015. I was in a bootcamp room when I received the ban, which happened on my third consecutive day of playing after my return. The reason for the ban was "Compromised account," a term I don’t fully understand. I hope to receive a response and be able to recover my account..

[maiden anvil]

hi! send a contact form here, in english https://atelier801.com/contact

if you don't hear back from them after two weeks, contact a staff member

[indigo arch]

Thx. I have already submitted the form. However, I also tried to contact the staff through the forum, but I can't access it because the ban prevents me from logging in.

[maiden anvil]

no problem! as for contacting staff, you can do so here on discord through dms

[indigo arch]

Ok, thanks.

Ok, thanks.

[shy marsh]

Tfm sucks anyway 🤓

[thin shard]

🙂

[shy marsh]

How do I recover an account without its gmail?

[maiden anvil]

send a contact form here https://atelier801.com/contact

[shy marsh]

There's a lot to fill in

[maiden anvil]

you have to prove you're the legitimate owner of the account

[shy marsh]

ready

[rich pebble]

What's gonna happen if I buy and open event chest (while having everting unlocked -> badges, titles, ...)?
I'll get 50 tickets back
or do I have to check the list of stuff I can get from chest every time?

[karmic swift]

If you already have everything in the chest you will get 40 tickets (10 tickets loss if you bought it with tickets)

[crimson gull]

como puedo quitar el aviso?/ how can I turn off the messenger?

[shy marsh]

./nosouris

[desert osprey]

What do I do with this?

[maiden anvil]

you can trade them with event NPCs for consumables

[desert osprey]

Eh, I don't really care about consumables.

thank you

[maiden anvil]

np!

[mortal copper]

hey some admins online?

[crimson gull]

thx! ^^

[ornate briar]

any mod admin that can help me??

[rich pebble]

What does code from /dressing do?
Can it allow me to copy my friend's outfit? We want to wear the same clothes (we both own them) but copy + paste every color sounds like a lot to do D:

[tame vault]

Hello anybody has the event map code ? Wanna try some totems on it so i can make a good stable one

[pulsar light]

With the code you're allowed to share it to other people to paste in /dressing and see items/furs or an outfit

So people can copy the outfit

[rich pebble]

oh
so she can share the outfit with me but only in /dressing?
I have to copy + paste all the colors anyway? D:

[pulsar light]

yep

[rich pebble]

😥

[pulsar light]

Still better than nothing imo

[uneven void]

Hello, good afternoon, I need to speak to a moderator about deleting my tfm account.

[keen forge]

hey, i keep trying to load tfm using steam but this keeps appearing after a long time of the loading screen, what do i do?

and this is the screen when i try to log in

[maiden anvil]

send a contact form to ask for account deletion https://atelier801.com/contact

[meager heath]

Hey it says im banned for 70 hours for insulting but i LITERALLY just installed the game
also i tried with two different steam accounts (my brother account and mine) and it says the same
how can i fix this

[maiden anvil]

are you using a vpn?

[tender holly]

password recovery system doesn't work, trying to use a like 10 year account

[maiden anvil]

oop I replied to you in the wrong channel

[wind basalt]

uhh why can't I enter any giveaways? Is it region specific?

[maiden anvil]

restart your discord (ctrl + r)

[wind basalt]

still nothing

[maiden anvil]

sometimes discord just glitches unfortunately

but it's not geolocked

[wind basalt]

oh yeah I restarted it a bunch of times and now it says I already entered, either way ty!

[maiden anvil]

ofc!

[broken idol]

how do ya kick someone form a room?

[broken idol]

OK IM GETTING MAD NOW this dude is just trolling/ hacking IN MY THING

and i cant kick him how do i kick pll????

[karmic swift]

Only moderators can do that unfortunately
You will have to create a new room

[shy marsh]

There need to be 8 players in the room, different ips, to be able to kick some1 using ./ban name#tag
It will kick the player for 1 hour tho so after the time passes they can come back

(8 players must type that command)

[broken idol]

thats sucks bc ive made about 3 and they keep joing bc they can see that theres a new room

i just joined a racing place and just gotta go afk there for a few and hope they leave me alone

i have fr never been so mad at a hacker, they kill onl me with like ice or the pop things when there was no ice. when i was sha they never go in and the ice NEVER worked on them idk why

i have fr never been mader 😠

[karmic swift]

Did you make a private room ?

[shy marsh]

The ice works if 6+ mice but its weird it worked for them and not for u, also some1 must enter the hole to freeze other mice

[broken idol]

no bc i need others to play for me to get cheese an task done

[broken idol]

yeah he would always be last when im sha and like always first when im not

[shy marsh]

The ban system kinda sucks but theres nothing we can do ab it

[broken idol]

fr, im just sad that i now cant farm, ive been trying hard to get cheese i still wnat my skin but theres also the ballon an ball i want now

[karmic swift]

Apply to be a moderator and you will be able to kick or redirect people to other rooms (like one did to me during an event)

[broken idol]

i wish if YOU made a room ya could be the Admind of there to where like you can band ppl (maybe if there was... like 4 mice )

[shy marsh]

You can try using chat farm for farms

[broken idol]

bc 8 is still alot

chat farm?

i havent played this game in forever idk what that is Xd

[shy marsh]

Theres a chat in tfm where ppl share rooms so players can farm if they need

Some prefere fast ones some prefere chill ones it depends on the persons

[broken idol]

oh ye ye ive tried to join thoes but that dude is like jumping from them to find me

thats why im just like afk for most place-

bc i dont wanna deal with that dude im blocked them an everything

SEE I JOINED THIS PLACE AND HERE HENIS

i just played 2 rounbds

[shy marsh]

Well u could make a private room and share pw privately

[broken idol]

and hes here

idk who to add i have only 2 frinds and they dont even like the game so they rather play togeater

[vestal juniper]

Hi I'm not sure who to message but I can't log into my old account, I know the email it's on and I think I know the username but it says non existent user?

[maiden anvil]

are you including the #tag after your username?

[vestal juniper]

Oh damn I forgot that there was a tag, no I'm afraid not I don't remember it

[maiden anvil]

you can also log in with your email

what's the username? if it's unique enough we can maybe try to find it

[vestal juniper]

I believe it was Glitchyboy66 or Glitchyboi66 it was a variant of that, really hope I can get back into it I spend money on it too lmao

[maiden anvil]

try Glitchyboy66#1775

[vestal juniper]

Oh my God I owe you my life

Thank you so so much

[maiden anvil]

mwah

[thin sequoia]

Hi I'm here to ask for technical help. I have downloaded this game on steam but when I click on the game either on my desktop or directly through stem it will not play

It just will not open any windows

I am on Mac

I have sonoma 14.6

[ripe gazelle]

I had an old account with an old email but i can't access the email anymore, anything i can do to get it back ?

[maiden anvil]

send a contact form here https://atelier801.com/contact

[reef river]

How can i activate the new no-skill-sham titles? I just logged in game after a long time but no new titles popped up :')

[wide sundial]

saving mice again

next time u be a sham, u'll get em

[reef river]

ohhh i see lmao thanks

[foggy hare]

hey, are there any kind of transformice ranking? like the old cheeseformice?

[real dirge]

https://projects.cypher801.app/

[shy marsh]

Hey guys genuine question

How low are the chances that my 12-years old account that has been compromised (and thus permbanned) a few months ago will be restored after I submit an appeal

[shy marsh]

Mine had been compromised and permabanned but I was able to get it back ^^ I wouldn’t say it’s so so low, unless you can’t prove that you own that account

[shy marsh]

Thank you for the heads up. What methods are there to prove the account is mine? I am not quite sure, what E-Mail Adress I have attached to it, it could either be the one I contacted them from or a different one that has been deleted...

[shy marsh]

There’s a contact form on the website with some questions that you have to fill out (I can send an ss if you need or a link)

Email is one of the questions tho, and you can provide both just in case

[shy marsh]

I did fill out the form and all fields, however they explicitly stated one should only provide the E-Mail they would like to be contacted on. Only time will tell then, I guess. Thank you for your aid!

[maiden anvil]

you've already submitted it but there's this thread https://atelier801.com/topic?f=5&t=786596

[shy marsh]

Oh mb I thought you meant the email associated with the acc

I hope you can get it back though!

Yep, read this one too!

[shy marsh]

Yes, I hope so too, have a nice day! 😄

you as wellll! or that pfp is gonna be accurate 😭

Well... I submitted it through the "Other" form since the other ones didn't fit really well. However, if they ask me to answer all of the questions the other forms have, I'll probably be screwed... I haven't opened the game in years and genuinely don't remember any furs I bought or how many items exactly I have, best I can do is Country and City of registration aswell as all locations I potentially accessed it from 😢

I did the “other” form too! I noticed that it’s all the same questions

That was an issue I ran into, esp cuz I don’t remember the first fur I bought with fraises and my acc is like 9 years old. But I think the IP and location is the most important ^^

[lime sigil]

about compromised account and permabanned, how long can an appeal take? been waiting for 6 days

[shy marsh]

About 2 weeks, if u dont get a response u should contact a mod

[lime sigil]

well tysmmm

[foggy hare]

thanksss

[late whale]

#help Did anyone find a solution to the MacOS problem with Transformice not opening?

[maiden anvil]

#help message try this

[shy marsh]

I feel like there's just not a way to play with macOS anymore , my friend tried everythinggg and nothing works

[maiden anvil]

did they try the alternative I linked?

[tame vault]

I wanted to change my old email i forgot it i contacted atelier 801 since 2 weeks talked to a moderator yesterday day still go no reply !! So is my email not gonna change at all ?

[maiden anvil]

try contacting a different mod

is the moderator the one who didn't reply? or the contact form admins?

[tame vault]

The contact form admins .. no email was sent to me yet

[maiden anvil]

if you've already contacted a staff member about it, you'll just need to wait a while longer

[maiden anvil]

[shy marsh]

yes and everything thats pinned in this chat and allllll

[maiden anvil]

oh naur I'm sorry ;;

[grim pecan]

hello, today I joined the game and I get this message:
You are not authorized to speak on this server. (2)

Can anyone help with it?

[maiden anvil]

switch to an international room (they have an asterisk at the start of their name) then return to the one you were in

[grim pecan]

thankl you!!

[maiden anvil]

of course!

[grim pecan]

Is it possible to change my nickname on the server to Lelieee?

[maiden anvil]

you need to verify your account

https://staff.atelier801.com/discord

[grim pecan]

Thank you again!!

[maiden anvil]

[maiden anvil]

done

[tame vault]

Hey @maiden anvil i love your pfp how can i find something similar to it

[mental tapir]

Hi I joined the game and went to room ''vanilla 31'' but there is so many accounts that has random names and they were spamming one message with a link then i lost connection with server and i cant get into the game right now. What can I do?

[vocal lichen]

Hiii Good Morning! Can i change my nickname in transformice?

[proud python]

yes but you need to pay 1500 strawberries to change it

except you have #0000

if so, then the first time its free

[vocal lichen]

Done, thanks bro ❤️

[lean grove]

I have a question, if I get all the medals from the hall, can I have the Japan Expo?

[old smelt]

nope, unfortunately, you can't

[shy marsh]

You can have japan expo only from irl events, forgot the name

[lean grove]

#depression

[meager heath]

nope

im not

[jovial oracle]

Hi I was wondering why I recently got banned from vanilla#1

I just made an account but I got banned after 2 rounds

@lyric compass

[lyric compass]

Dm me privately

[meager heath]

Yo bro i got a similar case, i dmmed you!

[shy marsh]

Well that's awesome, I provided support with the exact city I created my account in and everything else I could remember. They said it doesn't match their records. My 2012 account was compromised and now they won't unban it even though I'm the account owner. I even asked them if they can give some other questions so that I can maybe prove it with some other information but they rejected it.

What do I do now?

[shy marsh]

I don’t know.. Did you guys answer all the questions the best you possibly can? The first fur and recent purchase too? Even if you don’t remember the details and stuff since it’s been a while.

[shy marsh]

I haven't ever purchased any strawberries or furs, I told them my exact registration city etc. though and the e-mail addresses I thought could've been used

Did you mention that? You never bought any fraises so there wasn’t a first fur either

With the location thing, you told them your current IP address too?

[shy marsh]

Yes, and yes

[rich pebble]

Is there a way to blue shaman coins (with a star) -> cheese
or at least back to regular shaman coins?

don't ask what happened it just happened
ok? D:

[maiden anvil]

no

[rich pebble]

...

[shy marsh]

I changed my Transformice username today, do I need to do all the verification again to show it on this server?

[old smelt]

yes, or you can ask a staff member about that

[shy marsh]

Ty

[shell brook]

would it be able to get me unbanned? i dont even remember what i did and i dont want to wait 2562047308216 hours

[wind basalt]

What do these dates in dressing mean? I thought it meant the date of the item coming back, I was waiting for the 499 (it said 2024-09-24) but it's not in the store and the date on that item is gone now... kind of disappointed haha

[maiden anvil]

they're the dates they can be start being used in FS outfits or be put on sale

[wind basalt]

Oohhh.. thank you so much!

[broken saddle]

Is there a way to update my Custom Dressroom for TFM and Dead Maze ?

My items aren't loading in, in the Dressroom (yes, i did finally install it)
A few days ago it was working fine and now the items aren't loading in and its not working as it should
or do i have to reinstall it ?

[maiden anvil]

@radiant kelp ^

[radiant kelp]

assuming you can open the main app, please click the discord button and report it there (so we don't mention offtopic unofficial tool issues here)

(I can't post a link directly; if you can't access it (or just prefer to) PM me directly)

[broken saddle]

I see, thank you :)
I'm gonna do that tomorrow, as I don't have time right now for it specifically, if it's fine.

And yes, I can open the main app but the TFM and DM Dressrooms aren't working as they should.

[radiant kelp]

that's fine, no rush - I'm just not sure what the issue is, so I don't want to bug everyone here in #help with our back and forth ;)

do note I might not have a lot of time to deal with it tomorrow - it seems tfm servers still have my resource update script blocked since last week, so I'll probably be busy having to manually update everything (siiiiigh)

[broken saddle]

I see, good luck then with that ✓

[radiant kelp]

thanks ;_;

[torn lance]

hi! me again haha, about the fraises; is the purchase not going through because i'm using my steam wallet? if so then it's weird since i purchased them last time with my steam wallet and had no problem :D no rush btw!! just wondering

[karmic swift]

With ice effect, all floors become like ice

[mental burrow]

yep
every floor is slippery but easier to get some sick CJs

[floral garnet]

So I was playing this game a long time ago and I was wondering if it is possible to recover my username cause I forgot it lol

[shy marsh]

Your best chance is to access the email related to it.

Otherwise there is this contact form

https://atelier801.com/contact

@floral garnet

[floral garnet]

thanks!

[shy marsh]

You're welcome!

[rich pebble]

When does daily cc redeem refresh?
I redeemed them yesterday, around 2pm, maybe 3pm
It's new day, 9:30am and I can't redeem more

???

[shy marsh]

Around midnight time in France

I'm not good at UTC/GMT notations

[rich pebble]

I live in the same timezone lol

I want to redeem my cc
so close to reaching limit ._.

[shy marsh]

24 hours need to pass, I guess

[rich pebble]

[shy marsh]

That's why it's a DAILY limit.

This was imposed to stop the abuse of the trading system.

If we could just limit how many cc we could trade between players?

[rich pebble]

but isn't daily stuff supposed to refresh with daily missions since it's daily?
you don't understand

waiting for staff to help me

[shy marsh]

Umm.. it depends on the timer set.

You don't understand. I simply don't know.

You THINK I don't understand* @rich pebble

[coarse pewter]

Can an admin can come in dm pls ?

[lofty merlin]

friend of mine is having this issue how could she fix it?

[shy marsh]

Hello, I want to get some advice.
I wanted to give my friend a gift but the code is not coming everytime. When it is delivered and I end the whole process, the game says I need to buy a fur and wait 15 days to have an access to it. My account is over 3 years and collected over 1,2k cheese. Why is still cannot buy gifts? My other friend has an account for less time, played less and could do it for a couple of months >.>
Is there a way to fix it? Pls

[maiden anvil]

please refer to this message #help message

[visual breach]

helloo does anyone know how to change ur avatar if youre in macOS 😦

[maiden anvil]

#help message try this

[visual breach]

thanks!

[fiery walrus]

Hi can any of the mods give me a link to a site where i can make a support ticket to get someone banned for sexually harassing, threatening to r word another player? i have multiple screenshots i can send as proof

[rich pebble]

@calm jackal

um, you're probably not the right person to ask for help but for some reason I can't post this on item suggestions:

#item-suggestions

There will be some MK item ideas today because Shang Tsung (Cary-Hiroyuki Tagawa) and I share a bday; @fossil flame decided to draw some of these as a gift  

"In order to be credited and receive an item that you suggested if it gets added in-game, you must have illustrated it in some way shape or form OR have made a detailed description of your suggestion"

Tail item: Fire Cobra

(about the design)
At first, I wanted it to be just some magical burning cobra twisted around the tail but then I realized it would be hard to make (different sizes of tails, some are thicker than others). That's why I want this one to be "tail replacement".
Yeah, Fire Cobra instead of tail. Because why not.
End of tail -> Cobra's head.
Base of tail -> Cobra's body, but I don't want it to be too thick. End of tail has to be thinner in order to made hood visible.
Cartoon, hilarious, king cobra but on fire and with funny face. Don't make it serious. Cute, not dangerous.
Happy open mouth, visible little tongue.
Bright colors (lil guy is burning).
This one replaces the tail of currently used fur.

• Height: Not higher than bottom 1/3 of ear (basic fur), hope I explained that right.
  Cobra is on fire so the item has some "glow".
  Scales barely visible, focus on fire and it's light.
• Makes you wanna pet it.

it gets removed, instantly

some discord error pops up

[rich pebble]

Can discord mod help??
I wanted to share these today since my bday is today

[rich pebble]

@calm jackal
Can you give me the list of filtered words? That would help me
and allow to publish...

[mental burrow]

atelier lore

[thin shard]

I had banned account and i got it back 4 years after the ban

So u should keep trying ig

[lament plume]

make that two, reinstalled and steam is also stuck at 100% loading screen.

[thin shard]

U can try talking with mod

But if ur ban is old they cant really help u

U should keep trying with the contact

[fiery walrus]

Can i get someone who i can talk too about this please?

[lofty merlin]

I can be wrong but I don't think mods accept ss as evidence I believe everything has to be report in game

[fiery walrus]

Thank you, we made a report on their contact list on their website yesterday gonna wait and see what they say to her and attach the screenshots through email. Worst comes to worst will open up a new one through ingame reports

[lofty merlin]

gl with your situation hopping the best

[shy marsh]

helo can i join en chat

[lofty merlin]

just pick the role and u will get it I believe

[shy marsh]

OHH nice ty

[lofty merlin]

npnpn

[stone barn]

what I'm about to say is gonna sound silly but I don't know how to describe it better
there once was a forum page for colors of specific furs, does it still exist? if so, does anyone have a link for that?

already got my answer, thanks again <3

[shut crystal]

how do i put avatar for mac

[shy marsh]

@shut crystal

[shy marsh]

is there a way to see when was the last time i changed my name

[dark aspen]

You can contact another mod from your community (or any community for that matter) and they can talk to you and also reach out to that mod (or team) about what happened. The admins have a lot more to handle and don’t directly handle appeals. If you truly want to contact one of them, please use the contact form to do so. This will provide a response, whereas the ping will most likely be missed here.

You can message me more about this if youre still needing assistance.

[flat bay]

Hi guys i need help i had an accound from 2013-2015 and it seem it doesnt existed enymore and my account is not connected with this acount

somebody know who help me?

[grim pecan]

where can I spend shells from the event?

[maiden anvil]

you can trade them with the event npc for consumables

[grim pecan]

where is the event npc? in the event level?

[maiden anvil]

yep

[grim pecan]

thanks

[unborn hornet]

hello, Is there a moderator who can help me on a topic? Please.... let's talk in person.

[lament plume]

I switched to a different Wifi and tfm is working, if tfm doesn't work when I go to another wifi that's probably the problem for me

[paper widget]

Hi everyone! Is this happening to other people too? Basically, I play the game and then quit (close the window and everything). The next time I try to play it again I get this notification and the game doesn't open. I always need to quit steam, then enter steam again, and only then open transformice

[distant minnow]

check if it shows in task manager ^^

[heavy gorge]

yes, i have the same problem sometimes. and restarting Steam helps me too (there is no Transformice in the task manager)

[heavy gorge]

wow, u have legendary tag

[distant minnow]

ty

[paper widget]

It doesn’t :c

It’s boring to keep restarting steam whenever I want to play

[rare light]

it's been 24 days since i applied for fashion squad and no response, is this a normal time or has something happened?

[maiden anvil]

you'll get a response, just keep an eye out on your inbox

[plush night]

What about my answer?

[lament plume]

So I've come to the conclusion that the wifi I am using is not allowing transformice to open on steam or the exe for windows. Other wifi works, but my main wifi does not. Does any1 know why this may be? I get stuck at 100% 6/6

[jade niche]

any mod to help me please?

@craggy owl @winter citrus @simple cedar @lyric compass @novel coyote @trail haven

[craggy owl]

Please don't ping so many mods at once
You can pm me

[jade niche]

ok sr thanks

[meager heath]

hey is there any mod or admin that can help me, i've been getting banned for no absolute reason everytime i try to play, like i just installed the game and got banned, then the ban time expired and i got banned again

i didnt even create an account and it says im banned

i dont have vpns on

and it says im banned for insulting even tho i've never played this before

[dark aspen]

You can message me

[boreal fable]

hi yall ive been trying to purchase fraise and everytime i click the buy fraise button it just closes the shop and nothing happens

anyone have a clue on how to fix this bug

[maiden anvil]

if you have PayPal you can buy them through the forums

https://atelier801.com/account

[lament plume]

I've tried all options on compatibility mode and still nothing. Who do i DM??? it must be the wifi but ive reinstalled drivers and dont see much else i can do

[lament plume]

did a traceroute and its timing out on the first ping? does anyone know what this could mean

[viral cobalt]

Hello about two days ago my game won't open, I can't login because it says "Tentative de connexion au serveur (14801)...". My internet is good working and I reinstalled my game about 5 times and it didn't work. I even tried to play on my other computer or another steam account and it stays the same. When I'm waiting for it to start working it says: "Unable to connect to the game, please retry later.". What can I do?? (I did the flush dns thing and it still doesn't work)

[oblique sandal]

hello, I have verification, and I chose Russian chat, but for some reason I don’t have the chat itself

[maiden anvil]

I gave you the RU role!

[viral cobalt]

Is there someone who knows how to help me?:((

[wind basalt]

is there a way to fix shaman's planks being invisible for me?

[fluid sand]

why do you have me added tf

[wind basalt]

why not bbg

I add cool people

[fluid sand]

damn true i'll add you back later

[wind basalt]

dw u dont need to

[azure fable]

i have the same problem
i also tried clearing dns mine is stuck on that

[timid geyser]

@fluid sand addme bot

[maiden anvil]

#chat please

[idle dust]

Hello TFM team, there were people trying to steal my Gmail account a few days ago, I got it back but I can't log in to TFM. It says you have been banned for 3498645986 hours. What is the reason? @Hamrion @winter citrus @simple cedar @lyric compass @novel coyote @Rio

[graceful burrow]

Please don't ping multiple moderators at once, you can DM me

[idle dust]

my bad sorry

[crisp flax]

For the old flash player version, is there a way to play it? I am using ruffle to try and play it, a flash emulator, but it doesn't work. Just says can't play right now. I am on a chromebook so I cannot download window applications, or anything on steam. Please ping me any responses to this!!

[azure fable]

i need help pls tfm doesnt connect to the server if i use my wifi but it works with my hotspot

[strange meteor]

hey every time i send a message it says "You are not authorized to speak on this server." people can still read my messages though. two other people in the room are having the same problem- but it only happens in transformice room english 1

[trim panther]

^ i was gonna ask the same thing actually! this is my first time logging in where it's telling me i'm unauthorized to speak

[strange meteor]

got fixed a couple mins ago!!! got kicked out but came back and no more message. thanks mods :3

[shadow tapir]

Hello !
I don't know if that is the right place for that but i wanted report a bug :
the purple cape is bugged when you do the "confetti" emotes, hugs, kiss and high five => cape disappear. ( I have it in "customization mode" )

Also when you run, the cape doesn't fit well the body ^^ (did not rotate), it make it look like a towel ahaha

[maiden anvil]

you can fix it by going into an international room then returning to the room you were in

[barren talon]

hello, is there a mod i can contact regarding a person in this discord trying to scam others (not tfm related) <3

[maiden anvil]

dm me

[strange meteor]

tried that, didnt work. was fixed when i got kicked from the game and logged back in though so its all good :]

[azure fable]

can someone help pls

[prime elbow]

help i forgot my nickname and password

havent played in over a month

[vale lava]

I forgot my gmail.

[undone siren]

hello, forgot password. and the letter on mail doesnt come with reset code somewhy. can help somebody? moderators?

[maiden anvil]

https://atelier801.com/contact send a contact form here to request an email change

[vale lava]

already

look dm pls

[tardy steeple]

Hey, I wanted to know if there is another way to participate in the plush giveaway... Twitter has been banned in Brazil a few weeks ago :(

[mental burrow]

try to use VPN maybe

[solid reef]

how much for changing nickname if i already did this one time?

[summer idol]

1500 fraises

[solid reef]

how much is it in euros

or dollars

[summer idol]

around 15€

cause you have to buy the 1700 fraises pack which is 14,99€ if i'm not mistaken

[solid reef]

oh its so pricey

alr ty

[mental burrow]

tbh by looking at other games' prices for customization items (for example cs2 or valorant) transformice is kinda cheap

[robust vector]

se puede apelar un ban si ya han pasado como 3-4 años??

[ornate briar]

who can mod here to can help me??

[ornate briar]

Preguntar a una moderadora

[tardy steeple]

It is not allowed, they are charging a fine of almost a thousand dollars

[cinder wolf]

stuck on 0% in loading screen?

is there a commonly asked questions in here somewhere?

[humble slate]

So where in tos of tfm, is vpn prohibited?

[maiden anvil]

no, they mean in brazil in order to bypass the twitter ban

[humble slate]

Ah i see

[winged bear]

Will they even find out if you dont tell anybody?

For example downloading music illegally can also be fined

(Im just curious)

[tight pine]

helloo, for some reason whenever i try in fullscreen while using tfm steam, it crashes :(, im not sure what i can do to fix it! plz help :)

[glacial topaz]

Are there any mods available to discuss a ban ? Thanks

[hollow spoke]

guys... how do i make my pseudo change? It's not the same anymore...

[maiden anvil]

you need to reverify your account

https://staff.atelier801.com/discord

[hollow spoke]

Thank you! :)

[maiden anvil]

of course!

[clever hinge]

Hello :) I have 2 questions:

1. Will sometime the forum avatars work again? I know about the new system but some avatars are still visible for non-staff people and I wanted to know if we'll have that system back someday
2. There's a way to know the account ID besides the avatar link? I can't find the IDs now that the forum doesn't have avatars

[shy marsh]

Hi

[craggy owl]

For question 2, you can check your own ID in game in /room #bolodefchoco0id

[topaz aspen]

Can anyone help me with a ban problem ?

Ive been banned for a week after logging in with a vpn on accident 🥲

[clever hinge]

#help message

[topaz aspen]

First time having a vpn on my pc as well

[topaz aspen]

Thanks !

[stoic jay]

i think the ip is banned, not your account

try turn off vpn then log in again

[heavy gorge]

Hey! I have a question. I bought a toy and an additional badge, but I don't understand how I can get the badge in my game profile?

[lofty merlin]

last time they eventually sent an email with a code that u would put in game and unlock the badge

[stoic jay]

where do you put the code

[lofty merlin]

./code

it opens a chatbox

copy and paste the code there

[stoic jay]

oh wow

[heavy gorge]

ty!

[drifting gyro]

Hi, I use steam to play the game but the game isn't launching, is there any other way I can access the game? I'm a mac user.

[stoic jay]

Is this where I ask for help? I need help with people try to eat me. Please help

[maiden anvil]

please only use this channel to ask for game/forums/server help

[frail dragon]

Hello, could anyone help me recover my account since i was a child? (circa 2015-2016) how do i recover it? i don't remember the email, but im sure i can comfirm my identity with questions + location and a screenshot

[maiden anvil]

hello! please send in a contact form here, in english https://atelier801.com/contact

[frail dragon]

I did, no one replied, i did it 3 times in the past month

[maiden anvil]

okay so, if two weeks go by without an answer, you're supposed to contact a staff member for assistance

if it has been two weeks since your last one, please do talk to a staff member

[frail dragon]

how do i contact one? do i use discord?

[maiden anvil]

yes, you can dm them here

[frail dragon]

the yellow ones?

[maiden anvil]

or green ones

[frail dragon]

thank you for your help ❤️

[maiden anvil]

of course!

[frail dragon]

i cannot.. dirrect message any of them xd

[maiden anvil]

some of them have open dms, check your own dm settings

[placid vigil]

Good morning, I don't know if you could help me with this error. I try to enter the game but the interface doesn't load. Thank you.

[sudden wasp]

Hi, I started playing the game again today and for some reason my mouse is walking alone, how can I stop it from doing this?

[high vortex]

how do u give people furs,,

or fraise or something

[maiden anvil]

there's a gift button in the shop to gift shop items

you can't gift fraises themselves but if someone is buying them through paypal they can send you the link for you to pay instead

[high vortex]

where is it? i cant find it x_x

[maiden anvil]

if you can't find it you still need to unlock it

[high vortex]

how do u do that?

[maiden anvil]

these are the general requirements #help message

use them as a reference

[high vortex]

ahh

ty!

is logging into a friends acc to buy them a gift allowed or nah

im assuming no but i might as well ask

[zenith wraith]

kinda late butting in but afaik it's allowed cc: people take fraises for art all the time. you are just told to be careful with letting others onto your account or letting them buy something because you then risk a ban if a chargeback gets issued

[high vortex]

thank you so much!! its my partner so im not worried haha

[high vortex]

hello i am here again
how do people get the pictures of their mice in #fashion ?

[stray lark]

when they have a name under them like this: #fashion message its from the selfie stick item:
https://transformice.fandom.com/wiki/Inventory#Selfie

if they dont have a name under it like this: #fashion message, its likely a saved character from fewfres dressingroom tool #fashion message

[tame vault]

Why i can only use 200 cc per day i have 1400 i want to use them all what if i want something in sales that cost 2000 cheese I won’t because of the limit ?!
This is so dumb to put a limit on inventory cc per day

Please help i wanna use them all now to buy something how can i

[stoic jay]

I don't think there is any way around that

[dapper saffron]

Where's the option to buy the plushy + badge?

[craggy owl]

You have to buy the plushie first, the option of badge will be available afterwards

[desert osprey]

I never knew this, can you change the opacity? Like the other mice to become transparent?

[maiden anvil]

./watch name#tag

[proud python]

yes, type /watch Legionfang#0126

[desert osprey]

Thankies folks!

[icy tiger]

can any mod help me? i put 500 fraises and my fraises haven't gone into my acc yet... i paid through paypal the money has already left my bank acc but nothing yet

[ornate briar]

Tentative de connexion au serveur (11801)...

[ornate briar]

mods help is my IP banned?

[obsidian spindle]

hey, is it possible to recover my account without remembering my email and password? :(

[maiden anvil]

send in a contact form here https://atelier801.com/contact

[obsidian spindle]

thank u

[livid flower]

Hello, I have a problem, namely, I have had an account since 2011 and unfortunately I cannot log in to the game and at that time it did not require logging in to an email address, what could I do to recover my account? PS my name was Zizana

[stone barn]

what's the limit of those?

[proud python]

200 racing. 500 golden tickets

[agile wyvern]

Hello, feel free to contact me. My DMs are open!

[agile wyvern]

https://transformice.fandom.com/wiki/Coin

[stone barn]

thank you guys!! 🧡

where do I get myself roles such as party/en etc?

[maiden anvil]

which roles do you want?

[stone barn]

I don't want the "ar" and "de" roles

[maiden anvil]

done

[stone barn]

thank you

[peak apex]

umm sorry if this sounds weird but i just randomly lost a fur?? i used to own the albino raccoon fur (i got it gifted in a giveaway) but its no longer in the shop for me anymore its like it just disappeared. you also cant see the badge on my profile
i dont even know for how long i "didnt have it anymore" i just randomly noticed it today

[winged bear]

Probably user got banned?

The one who gifted the fur

[peak apex]

wait do the furs just disappear along with the user wtf??? why gdhmsgmdhsgmdh

[maiden anvil]

that usually happens when the user who gifted you the item used fraudulent methods to purchase it in the first place

[tight pine]

helloooo, i was wondering if anyone knows any way to play tfm on ur phonee ^^ my pc broke and im looking for other options to get my fix of tfm lolol

[peak apex]

is there any way for me to get it back?? :( i really loved that fur

[maiden anvil]

only by getting it regifted or buying it yourself when it comes back

[peak apex]

awh

[worn lily]

helloo! i havent played in a while and came here to ask whether collector furs will be available again some time?

[winged bear]

They rotate every 3 days, sometimes theres sales with more furs though

Also fashion squad outfits may use the furs too

[hollow spoke]

My girlfriend have trouble connecting to the https://staff.atelier801.com/discord ; it say "communication error" but she don't know why, and neither do i : (

[worn lily]

thanks! if you buy the fashion outfits can you use the parts separately?

[winged bear]

You can yes

[languid orbit]

I won a giveaway item and was wondering how to get it

[proud python]

just wait until matza is able to gift it to you

[languid orbit]

ty!

[quiet nymph]

If I win a giveaway thing but it hasn't come up in my game yet, who do I ask for help? It was a week ago

[maiden anvil]

you just need to wait and it will be sent to you

[quiet nymph]

okaay so it can usually take a while?

[maiden anvil]

yep

[low kite]

hello

is there any way to get access to a transformice account only knowing the name?

i am pretty sure that i have access to the gmail that is linked with the acount

but i don't know what mail it is

[main forge]

you can always use the „forgotten password” option and follow up the steps it shows you

[broken idol]

is there a way to see what i custom on the sham items? im not seeing anything and i cant find the way to do it on the website

[minor quail]

anyone know why cant i gift?

[proud python]

you probably don’t have the requirements to do so

[potent shale]

I would like to post my dog ​​here but the posting function is blocked and I can't send it. What should I do?

[fiery shuttle]

you'll have to verify your TFM account ^^ here's how:
#chat message

[fiery shuttle]

these are the requirements to gift:
#help message

[minor quail]

I did qualify for all of them but still not able to gift. Ik it’s different for everyone, but I’m way over the requirement already

[potent shale]

Thx

[plush night]

Can someone write me the correct day and time for: fashion outfits, sales and new fur/items. when they apper in shop everytime?

[median dew]

i wonder too

[maiden anvil]

new outfits every Tuesday 3 pm france time
new sales every 3 days 5 am france time
new collector every Thursday around 3 pm france time

[plush night]

Tyyy!

[proud python]

sales are every 3 days at 5 am france time not 1 am 💗😅

[maiden anvil]

well yes

mistakes happen thanks for flagging

[proud python]

don’t worry 💗 we’re all humans 💞

[maiden anvil]

cate.exe has stopped working

[oblique cypress]

There is a french modo?

[maiden anvil]

you can find a full list of staff members here https://atelier801.com/staff

[vestal thistle]

hi! is there any info on fashion squad that i may be missing? i applied well over a month ago now and i still haven't gotten any response back. i was told that youd get a message in your inbox regardless of if you got in or not, but i haven't gotten anything.

[maiden anvil]

just wait and you'll get an answer

[pure fossil]

I dont think we could tell you the exact date but sales occur every 3 days, new collector items/furs are available every 2 weeks and every fashion squad outfit is available every Tuesday

[maiden anvil]

I'd already replied above

if you note down the date when the sales change, you get the exact date of the next ones by skipping forward 3 days

[wraith drift]

how can i verify myself

[maiden anvil]

https://staff.atelier801.com/discord

[pure fossil]

mb I didn't see it before

[azure fable]

can i play tfm with a vpn or no?

[ornate briar]

Can a mod please tell me why my IP has been banned? My only way to login is via a VPN

[stray lark]

you can DM with with your username and i can look into it for you 👋

[shy marsh]

Hello, I would like to ask a question to a mod for a friend and also because i'm interested, someone available? (It is about innapropiate language towards an user, would like to know if it's reportable)

[ornate briar]

Legend, thank you, best mod!

[shadow helm]

is there a way to get back an account that i made on 2017 (i did not link any email to it) that i forgot the password?

[stray lark]

my DMs are open 👋

[stray lark]

you can try to fill out this form: https://atelier801.com/contact (under the category "password lost"). try to fill out as many questions as you can

[shadow helm]

ty

[pine roost]

hey this is kind of a weird question so uh

remember nekodancer

so i wanted to get sushi in nekodancer but theres barely any players on it and i would like to ask if vpn farming is against the rules in that game too

cause otherwise the only way for me to get sushi in that game is to pray to christ almighty for someone to join the game

since theres no paid currency in the game like there is in transformice

you can only get cosmetic items by playing the game for god knows how long with 2 players or more

[shy marsh]

does the new plushie have a badge with it like the last one i dont see any options when u r buying it to have the badge

[hushed veldt]

That is currently being adjusted as we speak because of the abuse it came with last week

[shy marsh]

oki so if i want the badge should i wait till its been adjusted?

[hushed veldt]

I believe people who have purchased today, will hopefully be presented with a badge option later this week yes. I do not know the plans of Makeship, but as soon as I know anything, it'll be updated accordingly.

[shy marsh]

oki ty

[indigo quarry]

hi i need help, i used to play the game like 6 years ago and now i entered again but i think i have less items now

[pine roost]

is there even anyone to respond to this

cause im not sure if this kinda thing is supposed to be regulated across all atelier 801 games or by the nonexistent nekodancer mods

[earnest geyser]

https://atelier801.com/contact

[ancient cedar]

Im on a UK server, which is where I'm from and I'm getting "you are not authorized to speak on this server"

[meager nacelle]

it might be a bug but i have no idea how you can resolve it

i think cate#0095 knows but im afraid to ping her so you can ping her instead

[ancient cedar]

I'll try and rejoin and check if it stops first

Alright nevermind relaunching the game worked, weird..

[meager nacelle]

okay good idea

nicee

okay have fun

[ancient cedar]

👍thanks!

[maiden anvil]

@ancient cedar hey buddy. it's usually solved by joining an international room then returning to the previous room you were in

faster and easier than fully relogging ✌️

[maiden anvil]

my about me says to ping for help I'm usually around and try to help where I can

[ancient cedar]

Oh nice. Thanks!

[sweet depot]

i forgot the password of my first account (11 years old) that has no mail linked, is there a way to recover it? the account has almost nothing in it but i created it with one of my cousins and it has sentimental value to me, i'd be grateful if anyone can help me

[maiden anvil]

https://atelier801.com/contact you can send a contact form here

[sweet depot]

Tried once but i got rejected, will try again

Thanks

[sweet depot]

Can you check if my ticket went through or not? @maiden anvil

[maiden anvil]

I can't, sorry! contact forms are handled by the contact form admins, but a confirmation window should pop up after pressing the send button

[sweet depot]

Thanks again 🙂

[vocal patrol]

I had an old account from 2013. I forgot the password. I am trying to change the password on atelier801 but microsoft blocked my e-mail because it's an old e-mail too. And I can't take it back. I sent many of tickets to microsoft but they didn't even reply. Is there another way to save my old account ?

[tame ridge]

Is it just me who hasn't been able to access the game for like over a week, I keep getting the same message over and over every time I log on, I've restarted my PC multiple times, deleted the game and redownloaded it and still nothing changes, can someone help or give me some insight on this 😔

[molten plover]

this is happening to me too 😭😭

i was just abt to ask for help with it but it’s only been about two days on my end

[maiden anvil]

send a contact form here https://atelier801.com/contact

[vocal patrol]

thanks

[shy marsh]

Has anyone figured out yet how to play tfm on macbook

[maiden anvil]

did this not work #help message

[shy marsh]

Omg i think my friend tried that before and it didnt work but now it works tysm!!! 😍😍

[maiden anvil]

ofc

[primal pine]

i love coraline

[shy marsh]

Sorry for disturbing again @maiden anvil but do u know if its possible for my friend to put a pfp on the macOS? She said /avatar doesnt work

[maiden anvil]

#help message

[shy marsh]

TYY

[maiden anvil]

[slim quartz]

Why theres always 1 item in shop without texture

[dense briar]

please, just prove my why i am mute? My nick is "Wiktorsuper"

i really didnt anything

[storm canopy]

If you wish to appeal a sanction, you need to get in touch with a moderator from your community

[rare light]

does anyone know what the balloon in the shop is?

[rare light]

nekodancer works?? i used to love that game how do you play it?

[ancient cedar]

thats a cool balloon, wasnt showing for me either

[maiden anvil]

sales are pinned in #chat, just for future reference

[pine roost]

you just need a web browser that can still use flash, pale moon for example

@rare light

the andkon flash game website should have a good tutorial on that

[valid escarp]

hey

how do i play a specific map? like if i find a map while playing bootcamp and i wanna play it again how can i do that

assuming i copied the maps code

[oblique cypress]

How can i acces to the french chat please

[storm canopy]

You have the FR role so you should have access to the French channel

Scroll all the way down

[oblique cypress]

Noo there is 🔒

[karmic swift]

You need to verify your account

https://staff.atelier801.com/discord

[tame vault]

Why some shaman items are invisible how can i solve that ?

[cunning rose]

Do a records room with your name, and choose the map. For example if it is a parkour map “./room #parkour0recordstobi#9582”. Then, use !map @<map code>, and if necessary !time <number>. (i recommend just put a lot of 9 on time, !time 99999)

[uneven forge]

what is this ?

[maiden anvil]

the game crashed

[rare light]

for everyone?

[maiden anvil]

yes

[rare light]

alright

[blazing pike]

what happened?

[misty merlin]

I don’t know when I can log into the game

[maiden anvil]

^

[misty merlin]

[blazing pike]

my honest reaction:

[earnest depot]

ik someone already answered this but if you own a tribe you can also use tribe house :)

[valid escarp]

this doesnt seem to work

when i type !map @ and the code it doesnt seem to do anything

[stone barn]

just type !map number
that works for me every time, no need to use @

[valid escarp]

ohh

wait this doesnt work either

xd

do i have to write it all in the same message sort of?

like /room then !map

[stone barn]

hmm

i just make an utility room

for me /room #utility0Karoshera#3585

then you have an admin

just type !np/map and it should fork

work

[valid escarp]

ohh finally

thank you

[stone barn]

no problem, glad it worked 🧡

[valid escarp]

hahaha i used to play transformice like 9 yrs ago and i didnt even know back then how to do this 😭

[meager remnant]

How does /avatar command work?

When I upload an image, nothing happens. Is it rejected, or should I wait?

[maiden anvil]

it works if you're on steam but not using the electron beta version

[meager remnant]

The file upload prompts, but there's no confirmation after uploading

[maiden anvil]

make sure it's under 512kb

[meager remnant]

It's 10.4 kb, are there minimum dimensions? (my file is 100x100)

[maiden anvil]

I've uploaded 100x100 ones and it's worked fine

have you tried another file to see if that one works?

[meager remnant]

There was something weird going on with my PC, now it worked lol

[tame vault]

Why some shaman items are invisible ??! And how to solve that ?

[last nova]

i alos want to know too

[woeful hatch]

I Need a mod ;-;

[barren parrot]

Hi

How can I find my transformice account that I was hacked?

They changed my email address

@winter citrus @agile sorrel @gritty pumice 🙏

[quaint mountain]

Hi is there anything to help me to log myself to my old account? I don't remember my password. It's not that important since I play on this account but im just curious to log on this olddd account!

[maiden anvil]

https://atelier801.com/forgotten-password try this if you have access to the email

[barren parrot]

Thank u

But

They changed the email address, I only have my email address from the beginning of the creation of my account

[maiden anvil]

I was replying to Dashyspeed but you should send a contact form https://atelier801.com/contact

[glacial panther]

Hi everyone! I was wondering if anyone else was having trouble buying fraises. In-game when I click "buy fraises," it closes the shop and nothing else pops up. Thanks!

[barren parrot]

Okay thank u!

[maiden anvil]

you can buy them through the forums if you have paypal

[quaint mountain]

Hi I unfortunately most likely I used email that I don't remember anymore as well but I will try at least wait! ^^

[glacial panther]

Are the forums in the game menu?

[maiden anvil]

https://atelier801.com/

[glacial panther]

Oh ok thank you!

[maiden anvil]

you'll have to log in and then go here https://atelier801.com/account. there's a buy fraises tab

[quaint mountain]

Oh wait I just realized, it was back in 2014 and tfm didint use email confirmation then, it was just nickname and password! No not any email was singed on this account

[maiden anvil]

you'll have to send a contact form then

[quaint mountain]

Okay! Cool thanks

[dense briar]

where can i find moderators from poland?

[maiden anvil]

@coral musk ^

[coral musk]

zapraszam na priv

[dense briar]

thx

[dim fossil]

How can I make a totem? How to make a good one?

im new in game

[snow rover]

I found someone who is using Transformice image for work purpose

[shy marsh]

Can a mod change my name to Attila#6530? So I don't need to do the verification process again

[hard oak]

you need 1500 fraises to change ur name

[shy marsh]

No I mean, I already changed it, but the server still shows my previous name.

[ancient cedar]

1500!? Yeesh

[hard oak]

a, are you talking about the discord name xd

i think u need to do the verification process again

[fickle hinge]

Guys, help me please!! I have collected these cheeses, the sum of which is 11012, but I still haven't gotten the Steam achievement "Immortal Shaman". Can anyone help me, please? Thanks

[meager nacelle]

i think you can't get it because its bugged

i also have the same problem, i should have gotten a lot of archievements from the game but i got only 3 and i can't do anything about it

[fickle hinge]

[meager nacelle]

sadly enough

it is what it is

tfm has only 10 archievements anyway, so its no big deal

[fickle hinge]

Isn't there a form or something so they can check? I would really like to have the platinum transformice on my Steam, for nostalgia's sake

[meager nacelle]

maybe tigro can do something about it but i think it is a generalized thing among tfm players and i havent seen anyone be able to get it to work properly

some people dont get the bug but some do

[wild anvil]

the first one is not just for normal mode, it's your total saved mice on all shaman modes, saving mice on hard and divine also increases this number, you have a total of 7738 saved mice on all shaman modes

[fickle hinge]

Got it, thanks

[meager nacelle]

maybe merlee is right on this one specifically tho, i didnt look too closely on the ss u provided

[meager nacelle]

wait how is it only 7k total?

[fickle hinge]

Really? I didn't know that. I'll keep getting cheese then, thank you!!

[meager nacelle]

i thought those were the easy mode saves

all this time i was mistaken?

[fickle hinge]

Same here

[dawn canyon]

How to verify myself here?

My tfm account

[maiden anvil]

https://staff.atelier801.com/discord

[dawn canyon]

hehe

Ty @maiden anvil

[mortal portal]

Is there a way to gift the fraises u get from daily quests?

[maiden anvil]

no

[stone barn]

is this the first tfm account you've played on this steam account?

[fickle hinge]

Yes

But the first time I logged in I hadn't collected 10,000 cheeses yet, I had around 8,000/9,000 and a bit. So I kept playing and today it's just as I sent the print

[stone barn]

Ahh just noticed someone answered you already, you havent gotten it cause you havent saved 10k yet

[tacit robin]

any way you can search up player maps?

[maiden anvil]

you can only look up your own with /lsmap

you can check if the person has a gallery here or in the forums but that's about it

[tacit robin]

alright, thanks

[robust oriole]

Hi when is Halloween season guys?

[plush night]

How to send request to be fashion squad member?

[maiden anvil]

https://atelier801.com/topic?f=6&t=850204

[nocturne heart]

Are you supposed to get an automated e-mail with your ticket number or something when you send a contact form?

[maiden anvil]

nope

[nocturne heart]

Thanks!

Oh also another question lol does the vampire plushie need to be funded 100% for its production? Or will we get them nevertheless? It's really cute I bought it immediately. Missing the 2022 shaman one was sad

[maiden anvil]

yeah it has to be 100%

[nocturne heart]

Aw well I hope we get there

[maiden anvil]

same tbh

[proud python]

they should have made Elisah’s plushie instead of this

[proud python]

still not updated

[carmine drum]

Hey where do i find my email for my account

I can login with my username but i have forgotten my email

[maiden anvil]

you can send a contact form https://atelier801.com/contact here to request an email change

[frosty hamlet]

Hello, good evening to the entire community. I write this message because I need help
A couple of hours ago I made the purchase of the Plushie Von Drekemouse through Makeship, I made the corresponding payment (considering shipping), and now I am trying to make the purchase of the Plushie badge, but I can't get any option. I did not get the option either before or after the purchase was issued, I have in my email that the purchase has already been issued but when I enter Makeship again I do not have the option to purchase a badge, please I need someone to help me and get in touch contact me. My name is Alexia #7980

[nocturne heart]

Hi I had the same issue where I did not get a pop up to buy the badge. I e-mailed makeship explaining it and they sent me an invoice for the badge and I paid for it that way. Send them an e-mail and they'll fix it quick!

[arctic thunder]

Bonjour ! Est il possible de retrouver un compte datant de 2011 environs en ayant seulement l'adresse mail ?

[maiden anvil]

send a contact form here in English https://atelier801.com/contact

[arctic thunder]

Oh okay ! thanks !

[fading depot]

i got all of em tho 🤔

[meager nacelle]

ure a hacker

reported

😠 /j

i have no idea why mine is bugged?

or seems like its bugged

i might have linked another account before this one to steam or something like that

i have no idea

[fading depot]

maybe not all saves were made with the steam standalone?

[meager nacelle]

no but i have only 3 archievements unlocked

and i am pretty sure i should have all of them

[meager nacelle]

ok i have 6

but look

i dont have these

but i have this somehow?

[fading depot]

that's weird
i don't really know why it's happening..

[meager nacelle]

yeah its weird

• i got 300 cheese like 10 years ago

im way past that

anyway tfm doing things

magical things

✨

[stone barn]

no but for real, unless it's not the first acc you've loggen in with it's cause you just saved 7k mice

[meager nacelle]

yeah but for me its bugged 100%

[hushed veldt]

Hello, I've seen your Forum DM just now ^^

You can indeed contact Makeship, we're trying our best to fix this issue. Matza is aware of these bugs.

[stone barn]

a question, when what the last time fashion squad apps were open?

[maiden anvil]

they're open indefinitely

[stone barn]

oh that seems nice, is there a forum page about them or something, so I can read more about them?

[maiden anvil]

here

[stone barn]

thank you so much Cate

[maiden anvil]

ofc

[meager nacelle]

im thinking maybe this makes sense

😆

[frosty hamlet]

Hello, with respect to Makeship, can they issue an invoice for the purchase of the badge? I haven't had a response to anything yet

[storm briar]

whenever i use the link to validate my disc it just goes to overflow (':

[maiden anvil]

you can dm a staff member in the forums and they'll manually verify you

[storm briar]

oki ty

[silk crane]

Yo , i haven’t played tfm in a long time and i lost bcs i changed email. Is it possible to get my acc back?

[maiden anvil]

send a contact form https://atelier801.com/contact

[stone barn]

Cate fastest discoderator in existence

[maiden anvil]

zoom

[shadow helm]

why cant i see all channels do i have to verify my tfm acc? how do i do that

[maiden anvil]

here https://staff.atelier801.com/discord

[shadow helm]

tyyy

[sweet depot]

hey people, my account recovery ticket got denied but i dont know the reason, is there any way that i could learn what was wrong and try to fix the incorrect info?

[thick bolt]

What do I do if I can't remember which email account I have?

help pls

[maiden anvil]

you should send a contact from here https://atelier801.com/contact and request an email change

[thick bolt]

error adress

[maiden anvil]

fixed it sorry

[thick bolt]

It's asking for the name of the e-mail and I don't even remember it lol

[maiden anvil]

it's asking for an email address you have access to so they can reply to you

[thick bolt]

oh ok!

[thick bolt]

thx!

[maiden anvil]

np!

[thick bolt]

how long do people wait?

[maiden anvil]

around 2 weeks

if it takes longer than that please contact a staff member

[thick bolt]

wait wow

[odd fractal]

mine is too

[uneven forge]

i just came back home, when i try to open the game it loads then i see this.. is there's any problem ?

[willow robin]

same 😢

[uneven forge]

i restarted my pc and it works now

[woeful hatch]

games down again

[uneven forge]

crashed ?

[woeful hatch]

Maybe