help

[mint wharf]

Oh.

[broken saddle]

Well, still thanks everyone c:

for the help

[mint wharf]

I tried

[oak vessel]

How to join other country server without changing lang at login screen?

[mint wharf]

You can't do that. Login screen is your only option.

[indigo path]

i have a pet more than 10 games and i dont want to

[maiden anvil]

you need to wait it out

[meager nacelle]

once you export a map for a certain category it will remain that category unless you make another code for it. your problem has to do with having exported a map in a category and then wanting to switch that same map (or that same code) to another category via editor export. that is not going to work. the map you made will remain tribe house unless you edit it in some way

[mint wharf]

So I was correct?

[smoky kiln]

save the XML from that P22 map you just exported, do not load the P22 @code into map editor but paste the XML you just saved it instead and re-export it as P0

[meager nacelle]

yes

[smoky kiln]

P22: Tribe House
P0: Normal Map

for reference

[meager nacelle]

thank u mr kurt

[smoky kiln]

🫡

[meager nacelle]

🫡

[meager nacelle]

and thank u sonic

[mint wharf]

No need to thank me I was basically just guessing the reason and possible solution

[meager nacelle]

thank u nonetheless

[mint wharf]

👍

[broken saddle]

I tried it and it wasnt working for me, maybe i did something wrong but dont know, i could do that the next time when im gonna make more maps and try to export them again

[mint wharf]

You copied XML from here?

And then pasted in here?

Doing so will load a copy of your map but it will have a different code when you'll upload it

@broken saddle Sorry for ping

[broken saddle]

yes c:

[mint wharf]

Hmm.

[ivory prism]

Hey

I'm manjiro_sano#8101 and I was banned unfairly, what do I do?

[shy marsh]

Hi where can i talk to mod in private as support ticket?

[lyric compass]

Dm

[lyric compass]

Dm

[ivory prism]

@lyric compass vr, my acc...

[shy marsh]

does anyone know why when im trying to edit my totem i cant use the red anchor? like it wont let me select it

[maiden anvil]

you can only use one red anchor per totem

[cunning wind]

is there a way of getting furs faster without buying fraises?

[winged bear]

farming cheese faster?

well i mean you can buy either with cheese or fraises

[hot wing]

Sell gifts, play in fast farm rooms

[shy marsh]

any turk mod

?

[quaint mountain]

Hey are tatoos colour costumizable?

[agile wyvern]

Yes.

[quaint mountain]

thanksss!

[shy marsh]

ye im aware of this ! it wont let me use it period, im not trying to use more than one, it wont let me use my one that im supposed to be able to use 😭 /nm /npa

[delicate laurel]

how o i link my account

[agile wyvern]

https://staff.atelier801.com/discord

[shell prism]

what do I need to do for the gift giving thingie?

I did but

it just doesn't work

is the color important?

oh that's why it wasn't working

is there a way to convert colors?

like if someone trades me green does it turn red?

[tardy moss]

so i want fur

[shell prism]

yeah?

yeah yeah I did it

thank you

[novel moth]

ben racing mapında rekor kırdım napcam

[novel moth]

ingilicce sölesene sunlara

ss aldım rekorum var internetten baktım 1. ye

mapta 3 4 rekor krdm

[broken saddle]

What is actually the limit for ranks/roles in a tribe that can be created, or is there no limit ?

[prisma hawk]

I think it was 50, but take it with a grain of salt as I haven't tried it in a very long time

[dire bluff]

What’s the point of the dates on items in the /dressing room? I figured it showed what was releasing next but that doesn’t seem to be the case

[mint wharf]

It's the dates when those items can be used in Fashion Squad outfits.

[deep igloo]

Good afternoon, I had a question about #1005249145289838712 To participate, do you have to have the drawing in digital format? or you can use traditional drawing (notebook and pencil)

[plush night]

I need help

I was finally able to log in to my account that I created in 2017. I want to change the name but it only works with an email code and I have no idea what kind of email I entered as a child. Is there another solution?

[maiden anvil]

send in a contact form https://atelier801.com/contact

[maiden anvil]

it's the date when those items can show up in the shop (either through sales or FS outfits)

[plush night]

Please ban the person who send a fishing link.

If anyone have remeber the name

[west jacinth]

Hello, I would like to report a member of the Transformice staff how may i do this? Thanks!

[calm plover]

Hello, can someone help me? i wanted to log in and says my account was banned forever and i didn't do anything, i barely log in, the reason is BoS, (i don't know what's that), and the user was Xxoczxx#5515 (and i don't know him either)

[teal crater]

BoS means u cant play the game again, even if u started a new acc (your IP will be detected and u will be banned) try to contact a mod in the server u play and ask about the reason and if there's a way to unban u

[calm plover]

wow.. that's really weird, how can i get banned if i don't play lol but thank u really much

[glacial topaz]

Hello, can we play transformice without steam ? I mean like we used to with a flash player ?

[next tartan]

yes you can

[glacial topaz]

How please ? x)

[next tartan]

head to https://www.transformice.com and theres clickable text Windows version

you need Adobe Air to install it though

[maiden anvil]

https://airsdk.harman.com/runtime adobe air is here

[kind anchor]

@maiden anvil, I tried to DM you but couldn't for some reason..

[maiden anvil]

my dms are usually closed but try now

[glacial topaz]

Thanks you !!

[glacial topaz]

Thanks you !!!!!

[next tartan]

no problem

[broken saddle]

from where can you actually get the title called " «Sonic The Mouse» " ?

[coral musk]

For 1800 firsts iirc

[broken saddle]

oh.. thats to much, thanks for the info

[west jacinth]

You can do it!

[broken saddle]

yea.. only 600+ more x-x

[shy marsh]

ı want to change my gmail pls

help me

this is real transformice discord?

[lyric compass]

https://atelier801.com/contact

[warm basalt]

Hello! Good day. I wanted to ask you a question.
I have had a game account for more than 5 years, which is pinned to my Steam.
This account has all the requirements to complete all the Steam achievements, but only 3 completed ones appear on the platform.
Is there anything I can do to fix it?
Thank you.

[warm basalt]

I write at a Gmail too

[fossil wind]

Hello, I would like to know if the fur released in the game always reruns in the month it was released, or if this is just player theory.

Written by Google Translate from Portuguese to English.

[maiden anvil]

not necessarily no

they can come back in the same month after they were released the following year, but it's not always a certainty

[fossil wind]

oh, ok, thank you <3

[bronze knoll]

help

I can't write in the event chat

[maiden anvil]

you need to verify your account!

https://staff.atelier801.com/discord

[bronze knoll]

ty!

[shy marsh]

help!

[dark aspen]

Stop pinging mods. Report them in-game and a moderator will check it when theyre available.

[karmic bison]

you are sick

[dark aspen]

Im not condoning anything, but the fact of the matter is if the moderator was available to play, theyd be online already playing. You pinging them here isnt going to magically make them available. Its been stated before multiple times that the in-game report system is the best way for reports to be handled.

[lean crown]

hello i cant login in my account because i cant remember my username but i still use the same email

what should i do 😦

[maiden anvil]

you can try creating another account under the same email and then, when you try logging in to the game, you can input your email in the username field. you should get a list of accounts associated with that email

[lean crown]

I tried making another account but it doesnt show a list of account associated with the email:(..

[maiden anvil]

then maybe it's registered under a different email after all

[cunning wind]

how do you unlock hard mode?

[ornate briar]

i need to speak to a mod

[teal crater]

hi! you need to get 1000 saves in the normal mode to unlock the hard one

[cunning wind]

Thanks

[hardy reef]

TROUBLESHOOTING LINKS

Use the contact form for stolen account recovery, email change, fraise payment issues: https://atelier801.com/contact

Want to appeal a sanction or talk to a moderator? Check out our staff contact pages (available in English, Portuguese and Arabic):
EN: https://atelier801.com/topic?f=6&t=891384
BR: https://atelier801.com/topic?f=6&t=891357
AR: https://atelier801.com/topic?f=6&t=896428

From a different community? No problem, find staff who speak your language here:
https://atelier801.com/staff

To directly contact community manager Matza about an issue that cannot be solved via the above forms, use this link: https://atelier801.com/new-dialog?ad=Matza%230001

Questions about items or how the game works? Try the Transformice wiki: https://transformice.fandom.com/wiki/Transformice_Wiki

Still lost? You can find staff in this server by checking the members sidebar, and we'll respond to you when we can!

[drifting mango]

Hello, I have an account that I want to recover, I already sent the contact details about 2 weeks ago but nothing happened, so I want to ask for help faster as I want to do the Christmas event, please

[lyric compass]

Can you DM me the email and username on the form along with the date you sent it?

[snow idol]

GUYS HELP!

WHERE BUY TRANSFORMICE PLUSH???

[kind anchor]

I think that you can't buy it anymore, it is sold out.

[snow idol]

cry

[desert tundra]

is there any available mod i can dm?

[torpid crown]

how to make a fullscreen?

bc theres gray bg

[kind anchor]

Press Ctrl + F

[torpid crown]

ty

[ionic hamlet]

Hello, I wanted to recover my account corail_ip#5359 where I lost the email. I ended up losing her email and wanted to recover the account, so I wanted to talk to moderators

How do I see pinned messages?

[torpid crown]

how to disable "you're here" text?

and can i change keybinds?

[maiden anvil]

./nosouris

[maiden anvil]

https://atelier801.com/contact

[torpid crown]

thanks

[fossil wind]

What is the maximum limit of cheese in the inventory? (cc)

Written by Google Translate, from Portuguese to English

[maiden anvil]

1500

[fossil wind]

Thank U <3

[ornate mural]

Hi guys, could a moderator help me recover my transformice password, I haven't played for a while and I ended up forgetting it

[maiden anvil]

https://atelier801.com/forgotten-password

[fossil wind]

How long does it take to unlock the gifting function? What do you need to do?

[maiden anvil]

#help message

[fossil wind]

Thank you, but this list is exactly correct? just want to know really xd

[maiden anvil]

like the message says, the requirements are no longer publicly updated and those are general guidelines

[fossil wind]

ok, thank u again <3

[cyan leaf]

guy appeared giving me free items, kinda sus, scared of him reporting me for scam or something else

have screenshots tho

[sour merlin]

20 hours isn’t correct tho

It’s 30 I believe

[broken saddle]

Send help..

Like what ??, this so annoying and i cant play this game anymore.. always when i create a no skills shaman room for 6 mice or more, always are like 4-5 souris troll accounts joining and doing nothing, they just stand still afk and dont play or kill me as shaman and its happening since months, weeks and yes.. sometimes in game mods can help me but its still happening !?!

I think i know who is behind the fake accounts but i have no real proof against the player, that tries to annoy me.
I want someone to help me solve this problem for ever and no, i wont create private (pw) rooms for no skills since how should someone join me ?
I want to play in my own no skills shaman rooms, that are disabled skills with other random players, but i cant play the game if theres like 5 troll/afk souris accounts joining me and doing nothing until the room dies and even if i create a new room with a new name, they still join me and search for me, if i join a different room which isnt "disabled skills", they still join me.. that shouldnt allowed..

and no, you cant use /ban in a 6 mice room where like 4 or more of them are fake *souris accounts.
I cant play the game anymore or have fun.. ??

older screenshot of same thing happening

There has to be a way to go against that or solve this problem.. at least make it so, that *souris accounts cant join limited vanilla rooms for example " 2/6+ " mice or anything

[kind anchor]

@broken saddle, players suggested that the host can use "/ban" in small rooms, but there was no response from devs..

[broken saddle]

at least block them from not joining this rooms..

i cant play the game and its not fun anymore-

and its mostly only happening to me

no one other..

[kind anchor]

Maybe a mod can know that person(who annoys you), and deal with him

[broken saddle]

I think i know who it might be..

it was the same like the last time..
someone joined me or i accidentally joined a room with someone (always same person) i had bad experience with and blocked them and always if this someone joins my room, they leave and a few seconds later there are like 5+ *souris accounts.. it should be them or not :/

only that in game mods arent answering back to me right now.. so what should i even do..

[kind anchor]

Just tell a mod your problem with the details and wait, but ensure that he is active..

[broken saddle]

one from "ES" is inactive, theres one more online from "AR" i think, no english ones :/

a yes.. the inactive one is active and still didnt answered back.

I try later maybe

[high bison]

I have been wronged twice. Can anyone help me?

i spend my money on my account and it banned perma without reason

[maiden anvil]

please contact a moderator privately

[high bison]

which one

and in discord or game ?

[maiden anvil]

some mods have dms open

[magic sluice]

what the req to gift someone, if its a new acc?

[maiden anvil]

I linked you the message with the general requirements

#help message

[magic sluice]

o sorry

i will see

thank you

[plush night]

He know it now. I dont know how. Help.

[winged bear]

nothing will happen, dont worry

just ignore those people

[plush night]

Yes its a main chat in vanilla 2

[plush night]

I hope so much. Thank you 🙏🏻 hes rlly weird

[winged bear]

its just fearmongering

just dont give anyone any personal info and youre fine

[plush night]

Done all

Tysm guys

Yes

You can't actually find my Instagram name because my name is different there. he wanted my Instagram and I said no. 5 minutes later he texted me my real Instagram name

Thats why im scared

He was texing me weird things like „ur hot i can r!d!ng you like a camel“

[winged bear]

ignore

well block in the game

[plush night]

Done

[winged bear]

or just say youre a dude

works fine

:)

[plush night]

Hahahah ty ^^

[fossil wind]

anyway isn't a long time, ty

[hardy reef]

Make sure to use /report in-game if you receive any concerning messages to alert a member of staff!

[glad vortex]

nuh uh

right channel now

[ornate mural]

Hi moderators, when I try to recover my account this appears, could someone explain to me what this is?

"appears prohibited"

what do I do now

[tired sleet]

Moderators, I sent an email around 2-3 weeks ago regarding my email not being available to me. I created the email when I created my account, but have never had access to it and I sent a request to change it to one I use daily. Do I need to submit another request?

If this isn’t the place to ask then I ask for some assistance please! Thank you for all y’all do :)

[lyric compass]

Hi can you DM me the username & email on the form

[shy marsh]

@shy marsh, context? Estaba a jugar con las personas del Café, y no los insultando.

You did insult though. Broke the rules

Ay lo escribiste en español, perdón la costumbre

don't worry

Igual, si quieres apelar hablame por el foro, por acá no suelo atender apelaciones

https://atelier801.com/new-dialog

[shy marsh]

Done!

I only get sanctions outside E2

I'll never switch servers again 🤣

[marble bloom]

what is the new flur pls photo?

ı want to buy

[marble bloom]

?

anyoen?

help me

[maiden anvil]

what's up?

[marble bloom]

WHATS THE NEW FLUR PLS PHOTO?

I WANT TO BUY

pls

[maiden anvil]

what do you mean? the sale fur? or the collector one?

[marble bloom]

both of them

[maiden anvil]

current sales are pinned in #chat. the new collector won't be revealed until later today (it's releasing tomorrow)

the most recent furs are these, which are permanent

[marble bloom]

I asked about the future

[stiff flicker]

I just dl the game on steam but it's crashing while loading atelier801 logo any ideas why? ty

[narrow niche]

guys can i get back my old account if i remember my user n my pw? or do i need email too

[maiden anvil]

like I said, it's only coming out tomorrow. a teaser will be shown in ~3 hours and the official flyer will be released a couple hours after that

[marble bloom]

ok cate

[maiden anvil]

what do you mean? do you have access to your account?

[narrow niche]

nope, i cant log in the game says i need my email too

[maiden anvil]

you can send a contact form https://atelier801.com/contact for account recovery

[stiff flicker]

my game keeps crashing after loading graphics i dont understand

[rigid scaffold]

are deer ears just a christmas event item?? I didnt see them in store

[maiden anvil]

~~they're collector ~~nvm cant read

[shy marsh]

helly, one admin my help ?

[torpid crown]

how many players has to be in a room to count achievements etc (eg. in racing)?

[mighty sun]

Depends on the achievement type, firsts/shaman cheeses: 11, snowballs: 11 and public room (yellow text room name), racing/defilante/survivor (but not passworded room for survivor): 6, bootcamp: 4 (but 4 before the current map has begun); as for events, they vary

[plush flame]

hi, i need help from an admin:c

[white gazelle]

Mods can probably not do anything about this but I just wanted to ask why I got muted for supposedly saying racial slurs if someone else said it and I even reported them for it :( thanks anyways

Now I'm muted for an hour

[hot wing]

Wdym "why"

[white gazelle]

I don't know either

I didn't say anything I don't understand

[hot wing]

You probably did, 1 hour mute isn't that long anyways

[white gazelle]

I know 1 hour isn't long but I genuinely don't recall saying it

[mighty sun]

I support you

I have noticed since year 2010 that the quality of moderation within this game has been declining

Very ambiguous, veiled and arguable cases of judgement have been applied

even recently I was in a room with some moderator and they played as shaman, almost deliberately making the map unfair

making me (and maybe others) feel uneasy

I told them that it was unfair etc. and they played it off with something like "oops"

[mint orchid]

💀

[mighty sun]

it just goes to show

I believe some RU moderator years ago potentially even hacked in racing, no proof yet but..

I'm not being aggressive here, just trying to find a constructive solution

don't get me wrong

I love this game

:)

[desert trail]

yeah ur right, dont worry

[mighty sun]

thanks

I bought fraises today after a very long time

to show my gratitude

I was able to

finally

bought 2400

^^

[mint orchid]

Yes, we love this game crazy too, but the work of moderators leaves much to be desired

[desert trail]

kkk im happy for u!

[mighty sun]

me too

Thank you thank you

I am happy for you too

I think that the few admins in this game

are way too busy to handle all the staff

so they just let senior staff handle junior staff

and it spirals down

at least that is the vibe I get

they don't even announce it publically

it's quite obscure

but it would logically be so

since this event

happens all around the world

the same pattern

in all job places

sadly

well, most

not sure if all

the entire hierarchy system ideally is corrupt

we need to implement the ubuntu principle in this world

...

we're in it together or we're out

[desert trail]

we need to clean up this shit

[mighty sun]

that is the principle

^

[mighty sun]

yes and I have solutions

so do ZeitGeist

together we can

and we must

and we should

and let's have fun!

while at it, why not?

comedy

love

passion

etc.

harmony is the ultimate goal is it not?

neither war nor peace

thank you

I hope I was able to #help

[desert trail]

thank you for your support 🙂

[mighty sun]

seek the deviance

not the repeating patterns

that is my personal advice

to all earth people

regardless

that is what I discovered

as an earth human

and not only

I shall only answer when asked

because there's malicious intentions too

sadly

[mighty sun]

Can't even react to your message... 🫂💗

[mighty sun]

also I love metal music

it is in a way, a catharsis

and Gojira show

the way beyond it

my favourite metal band

so far

[desert trail]

for me its just a nickname

but it still feels good!

[mighty sun]

they are

um

They initially were to be named Godzilla

God zilla

3 + 5

8

[desert trail]

i mean my nickname

[mighty sun]

still great

oh

[desert trail]

not band

[mighty sun]

so, Gojira, 6

ah yes

well, metal is metal

depends what meaning you put into it

could be latem

could be Lydia

could be Earth

could be Izsha

:)

right? @desert trail

[desert trail]

right)

[mighty sun]

be the change

you want to see in the world

LITERALLY

I discovered this parody

of Hello by Adele

it was called

Hello From The Dark Side

I noted one line

at least

in it

"Do or do not, there is no "try""

very essential

I related it with one of Gojira's songs

a line in it

"I know I must have confidence that I will overcome!"

"right)"

tbi znaesh chto nado delatb ili netb?

:)

putting music back on now ty

a lovely encounter

may I message you in DM? @desert trail

[desert trail]

ye sure

[mighty sun]

You are right too, yes

@mint orchid Are you interested in DMing too?

[dark aspen]

Please move to #chat. This channel is for questions or issues.

[gray sonnet]

how to trade inernationally?
like open that chat tab

[supple verge]

You mean /chat trade ?

[gray sonnet]

ooooh yeah right, sorry thats a bit of too modern technology for me lmao

[supple verge]

Dw, it might not matter now depending if the event just ended or not

[spring rock]

does the event end today, i need 13 more candles and #candle isnt active it seems

[marble bloom]

Can you give a date when the new collection will be released?

[marble bloom]

Are there any events soon?

[tired sleet]

Yeah, valentines event will begin either today or tomorrow, but Christmas event is ending today

[kind anchor]

How did you know that "Valentine's Day" event will begin either today or tomorrow?

Maybe it will be another one..

[tired sleet]

I’m basing off what I’ve heard others say. It should start soon at least. I’m just assuming which ain’t particularly great

[marble bloom]

Can you give a date when the new collection will be released?

[kind anchor]

It is already in the shop

[marble bloom]

ı know

I’m basing off what I’ve heard others say. It should start soon at least. I’m just assuming which ain’t particularly great (next)

next

?

and Can you give a date when the new collection will be released?

[spring rock]

Thanks!

[marble bloom]

next?

[kind anchor]

After 2 weeks

@marble bloom

[marble bloom]

ok

tank you

thank

[marble bloom]

I WANT TO change my name but ı dont understand my email

[maiden anvil]

https://atelier801.com/contact send a contact form to change your email

[marble bloom]

ı said

but no change

pls moderatör

pls mod ı need mod

[marble bloom]

site said go mod

true

It hasn't been two weeks yet

I will write in two weeks

[marble bloom]

It would be great if the name was changed to cheese instead of strawberry. Could the moderators please reply?

[bleak siren]

Open my account that has been closed for years!

[marble bloom]

but ı dont my email

know*

[maiden anvil]

I've already sent them the link above

[marble bloom]

no answer

[marble bloom]

Can't we get it done in a shorter time than on the site in the link?

2 week ...

[summer sonnet]

That’s smth you gotta figure yourself out buddy

Just search your emails history for transformice

[south dust]

"You are not authorized to speak on this server."
what does that mean ;-;

nvm they can see my messages it's a bug

[maiden anvil]

if you go into an international room and then return to the previous one it should fix it

[south dust]

okii thank you

[ornate briar]

Some ppl are saying my planks appear completely invis to them any ideas why??

[supple verge]

Is it from your totem?

[ornate briar]

no I think it's because I'm using collector planks that won't load for some people

[supple verge]

o RIP. I just remember my totem was messed up a bit ago cause it used a plank from the shop that I didn't have equipped anymore lol

[ornate briar]

oh ok

[maiden vigil]

I thought my computer was broken when I saw some ppls totems appear invisible😭

[calm zephyr]

I want to talk with mod if there is some mod online I have problem with the game

[cunning wind]

why is there a funcorp room open?

[west jacinth]

To have fun of course!

[ornate briar]

what you need help with? we may be able to help

[calm zephyr]

can I dm you

[ornate briar]

please no

[clear compass]

Hey I don’t know if I asked this before but is there a way to delete one account associated with my email and keep the other one?

[wary lake]

hey everyone! i'm excomm and i just wanted to say that i've been a player since 2012 with the same name to my account. unfortunately, i think my account got hacked since i couldn't log in anymore and when my friends look at my current profile, i'm wearing stuff i usually wouldn't wear. i tried appealing to someone before about this but said my information didn't add up, which was confusing since i made the account. i was hoping by coming here, i could somehow get my account back by proving my identity? thank you!

[next tartan]

You can't delete transformice accounts but you can afaik create as many transformice accounts as you want with your one email

[next tartan]

Your best bet is to write a contact form here https://atelier801.com/contact and explain your situation in as much detail possible and wait for a response (could take up to two weeks)

[wary lake]

thanks for the advice! i think i have tried doing this sort've method before, although it didn't work. do u know anyway they could believe me? would showing my discord and pictures be enough evidence?

[next tartan]

Im not sure but you should provide them with as much information as you have that would be useful to prove that the account is yours, meanwhile you could ask one of the moderators to safety ban the account, unfortunately theres really no other way to get your account back other than trying again with a contact form

[wary lake]

alright then, thanks for the help, i appreciate it! i will come back with an update if anything not ideal happens

[next tartan]

no problem if you dont get a reply within 2 weeks you should contact a moderator and they will help you further

[maiden anvil]

you can use the contact form and request acc deletion

[safe oracle]

in a similar boat, lost my old accounts email and whatever i gave in the form wasnt enough

i just wish theyd ask more or even try to help us get the accounts back. doing ur best and being hit with a 'sorry no acc for u :3' isnt very sympathetic

like idk what else i can provide that i didnt

[indigo gyro]

Firstly, I am using the translator to communicate here.
Today I decided to play transformice after years and I can't log into my old account because I don't remember the password. To recover the password I need the nickname and I don't know my nickname in the game because I haven't played in years. Does anyone know if it is possible to recover my password just using email?

[calm zephyr]

The game is not worthy

[marble bloom]

I need to change my email, they keep sending links, it didn't work, I need to change it urgently, is there no moderator, can someone help me?

ım bored

[patent tinsel]

I don't understand why an account that I haven't accessed in many years is banned lol

[cinder frost]

https://atelier801.com/topic?f=5&t=922165&p=1#m3

FunCorp is a team composed of volunteers whose goal is to add more fun to the rooms!..
https://atelier801.com/topic?f=6&t=883483&p=1.

[ornate briar]

Game is stuck on a grey screen for me when I try to login. Help.

nvm got in eventually

[regal atlas]

How do you change your color as a shaman? Some people I've seen have skulls or confetti on their level number when they are shamen

[cunning wind]

The shaman color change will unlock at unlocking hard mode/1000 mouse saves

The ones on their level number are orbs and can be obtainable through events or buying them in village

[regal atlas]

Where can you buy them in the village?

btw tysm for the help!

[sage flume]

@dark aspen

[maiden anvil]

you were trying to log in during the community platform's restarting period! that's why it wasn't working

[sage flume]

algun moderador que hable español que me ayude?

oh let him speak english?

[maiden anvil]

#es

[kind anchor]

From the NPCs like "Buffy" or "Oracle".

[halcyon scaffold]

why cant my sister gift on her account

[kind anchor]

@halcyon scaffold

[distant minnow]

There is requirements for gifting im pretty sure

[halcyon scaffold]

ohh do u need to buy a fur

[hot wing]

No, I got gifting option without buying it

[queen plank]

Yes, gifting requirements exist, but they are no longer public. We don't know what the requirements are anymore. :/ But this message #help message contains information that can be used as a guide; it's not accurate, so keep that in mind. ^

[halcyon scaffold]

Hmm ok thanks

[sage flume]

@dark aspen I need help, I sent you a private message

[dark aspen]

I already explained everything to you. You may contact an ES mod if youre having a hard time understanding.

[sage flume]

I already spoke to one and he told me to talk to you

[sage flume]

Irrelevantgirl#0010 He told me to talk to you that you would help me.

[dark aspen]

I said they would explain it in Spanish because youre not understanding what I said. I will contact Irrelevantgirl to let them know more about it

[sage flume]

I understand but please read what I wrote to you

[queen plank]

@lyric compass Hi! Sorry for the ping D: Could you please check your inbox when you have time? Ty!

[sharp yoke]

Hello, is there any other way that I can recover my password? I know my Nickname and I thought I knew my password and nothing seems to be working. So I clicked "forgot password" and it says that my email is invalid. Does this have something to do with the fact that this account is many years old and may have been deactivated or something? However, I logged in on my other account and I saw that I was still friends with this account. Please let me know if anyone can help me out. Thank you!

[maiden anvil]

you can send a contact form here https://atelier801.com/contact to request an email change and then try to reset your password

[sharp yoke]

thank you so much

[coarse locust]

what's the criteria for this quest actually counting?

[maiden anvil]

11 mice in the room iirc

[coarse locust]

is Cheese Personally Gathered the same?

[maiden anvil]

yep

[coarse locust]

thought it was an issue with Opportunist

[silent drift]

Hi

https://prnt.sc/7kEIwEVPJ2A9
https://prnt.sc/LA0ZSCvymgVS
https://prnt.sc/Cl9-d9lc7JSr

In parkour mode, the mouse named Lorenfos was swearing at many people and was in the room in the modes @Blank and @Tequesito

Lorenfos was allowed to swear at everyone, but when we fought back to defend ourselves, he banned us, but the user Lorenfos was not sanctioned.

There is a certain torpil and co-operation between friends here, and they do not do their job properly and abuse it, please I want these people to be removed and banned from their modship, I believe that the transformice team will do everything necessary.

[indigo gyro]

someone pls???

[maiden anvil]

if you create another account using the same email then try to log into the game using the email (where you'd write your username) you should get a list of accounts associated with that email

[native rover]

Hello, I come to make a complaint, since they banned me because I did something about sexual chat and the truth is I don't write or talk to anyone, so why did they ban me, and I've seen people with hacks and writing very bad things and I don't they sanction

[maiden anvil]

if you feel you've been unfairly banned, please contact a moderator

[native rover]

my dead maze is Morita#2620 for what it's worth. thank you

[native rover]

How can I do that?

[maiden anvil]

message one of the yellow names to the right >

if you'd rather do that through the forums, you can find a list of moderators here https://atelier801.com/staff

[indigo gyro]

thx

[native rover]

Ok

I wrote to everyone and no one answers me

There is no way to solve my problem

[maiden anvil]

just be patient

[frail dawn]

Is there a way to buy fraises with PayPal if I only have Transformice on Steam?

[winged bear]

Well you can use paypal to pay on steam so yes

[frail dawn]

But I want to buy directly with PayPal because Steam has a minimum $5 I need to add

I only need to add $1 to my Steam balance so I’d rather just use PayPal than waste $4 on Steam

[regal atlas]

What exactly is hard mode? Is it like the opposite of Vanilla?

[maiden anvil]

yes, through the forums

https://atelier801.com/account here, there's a buy fraises tab

[maiden anvil]

hard mode is a shaman mode, you can read more about it here https://transformice.fandom.com/wiki/Hard_mode

[maiden anvil]

though I believe the littlest amount of fraises you can buy via paypal is 5$ worth of fraises soooo...

[frail dawn]

I can't find the buy fraises tab

[winged bear]

You could probably just click on buying fraises and it should let you add needed amount to purchase them

At least it worked for me on steam before

But i reckon you already tried it otherwise you wouldnt be coming here

[frail dawn]

Yea it doesn't let me add the exact amount I need

[winged bear]

i see

[frail dawn]

I gotta select Steam's fixed fund amounts

[maiden anvil]

you'd always have to pay the 5$ i'm afraid if not for the amount of fraises, for the funds

[winged bear]

eh tbh i think you could use steams extra funds

unless you literally never buy games or anything

[indigo gyro]

I created 2 different accounts with my 2 emails that I used to use and neither panel appeared, is it possible for you to delete my account?
I shouldn't even have an account for 5 years.

[maiden anvil]

you can send a contact form to request account deletion

[indigo gyro]

No no, that's not what I want. I want to know if you could delete my old account without any permission

[maiden anvil]

no

[indigo gyro]

I'm using the translator, so it may be difficult to understand.

I understand, regarding email, no panel appeared.

[indigo gyro]

I haven't played Transformice in a while, could you tell me where I would have to search?

[maiden anvil]

on the login screen, when you open the game

[indigo gyro]

ok, thx.

[kind anchor]

Is it against the rules to play Atelier801 games with "Adobe Flash Player Debugger" and "swf" files?

[prisma hawk]

It's a very common and widespread way to play so I would say no

[tiny coral]

Hello, I need help :c

They banned me for a compromised account, and I'm sure no one has my account, just me and a friend

Can anybody help me?

[shy marsh]

read that again but slowly

[tiny coral]

I don't know, I translated it, I don't speak English 😦

[maiden anvil]

hi! please send a contact form here https://atelier801.com/contact

make sure to write it in english

[calm plover]

@mild ravine Hola disculpa, podrias porfavor responder en el foro? es sobre un baneo injusto que me hizo un tipo random que malentendió unas cosas, y no puedo mandarte mensaje por discord

[mild ravine]

Te añadí

[calm plover]

ok grax

[halcyon scaffold]

Transformice turned 10 years old on 1st May 2020! To get the anniversary badge, wear the moustache, go to a village room and sit on the red chair in the treehouse, then type the command /anvilgod 73

this doesnt work when i try

[regal atlas]

It's because I think it only works for May 1st, 2020

[craggy owl]

you have to wear the black moustache (item 3,1 in shop; i.e. the last item in mouth category)

[halcyon scaffold]

thank you this worked

[shy marsh]

hello! may I kindly ask please, when will be Fashion Squad applications? in past years, was on the beginning of February. thank you very much. with love and prayers.

I love fashion very much!

[hot wing]

Last one was at Aug 24, 2023

[maiden anvil]

they closed rather recently-ish, so no sooner than march, but it ultimately depends on when we decide (basically there's no set date). keep an eye out for #announcements as it's where they're usually announced here

[deft portal]

Could someone tell me which moderator banned the ntp#8888 account?

[maiden anvil]

https://atelier801.com/topic?f=6&t=891357

[shy marsh]

thank you kindly. I would suggest to leave open whole year, so mice can apply. like Map Group. I think it would be a good idea! you can tell them to apply in no sooner than 6 months or one year if failed

[shy marsh]

why I cannot send images? I wanted to post in #photography

[maiden anvil]

you need to verify your account

here https://staff.atelier801.com/discord

[dreamy bronze]

where and how to buy "+" before the nickname?

@maiden anvil

[fluid sand]

you can't

[dreamy bronze]

why?

[maiden anvil]

you can't

accounts with + were created ages ago through a different game (Extinction)

@dreamy bronze sorry, forgot to tag you

[maiden anvil]

that's the date the account first logged into the game

[dreamy bronze]

😦

sad

[maiden anvil]

if you check their forum registration date, it shows the actual creation date of the account

2009, predating tfm

[dreamy bronze]

[dreamy bronze]

thank

[fluid sand]

what about this one

[maiden anvil]

I can only point you towards the forums if you'd like to check someone's actual registration date. this one is from 2015 ^

although, if you have any concerns regarding accounts, you can contact a moderator

[raw holly]

Hello, can someone help me, I have a transformice account created since 2013 and I would like to recover it and you remember good times, I remember my username but not the password and the email with which my account was linked, is it possible to recover my account, thanks for the attention

[timber pagoda]

sameeee I was just going to ask if there is a list of account names???
cuz I'd really like to find my lost one too :33

cuz I probably know the password but it wasnt linked to any email

[prisma hawk]

There's https://atelier801.com/search, but you still need to have some idea what the name could contain

[prisma hawk]

You can try submitting a contact form: https://atelier801.com/contact

[timber pagoda]

TYSMMM

[torpid lark]

Hay forma del jugar al fortoresse? o ya no hay nada

[river crystal]

How i can send gifts from the store to other mice:((

Unlock that feature

[cinder frost]

Store items (accessories,and that)?.

[river crystal]

Yesss

[astral ferry]

[maiden anvil]

i had already sent it to them!

[cinder frost]

We appreciate your well-being assistance,always ^^.

[cinder frost]

Usually few problems occur when the files aren't safe.

[kind anchor]

I didn't mean actual files, I meant links like this one: http://www.transformice.com/ChargeurTransformice.swf

[cinder frost]

A7a.

[candid terrace]

hrrmmm can a mod or something tell me if im allowed to repost my advert in the commissions thread because its not showing up right on my screen/pc and its a bit annoying

[split abyss]

i got banned on en and cant find the person who banned me on the moderator faq and kinda want my acc back im p sure their username starts w pony

[maiden anvil]

UGH SORRY i just saw this. I had already logged it so unfortunately no ;; it's showing fine on my end though?

[dark aspen]

You can DM me

[candid terrace]

are you also on pc? its showing up for me like this yet its fine when i check on mobile 😭

i think its because the first image is a weird size because ive reposted this a bunch on my private server and it does that yet if i use a different image its fine

[maiden anvil]

the right side is cut off but it shows fine if you click it

[candid terrace]

nono

its supposed to show like this if it actually worked

[maiden anvil]

OH

is it possible to edit the message to fix the images? or does it not let you do that?

[candid terrace]

ooh hmm well i know i cant edit the images themselves but i can try putting the image links in the post itself, lemme try that rq

yeah no it doesnt seem to work

its fine tho if i cant repost it then i can just live with it

[maiden anvil]

i. am so sorry. had i seen it before midnight it would've been a yes

next time pls pls ping me ;; i know it's realistically not that big of a deal but it would be unfair for other cases etc

i am so sorry toast. what if i comm you

wait this isnt chat

[potent pier]

how many people have to be in a room for firsts to count?

[maiden anvil]

10 for maps without a shaman, 11 for maps with a shaman

[potent pier]

tysm!

[fluid sand]

why is there 25 player cap for v1?

can someone remove it?

[rare bough]

Hello everyone, I created a new transformice account today and deposited some strawberries in it. I want to give a gift to my friend. but the option to give gifts in the store does not appear on this new account. What happened? How do I appear? Please helpppp

[fluid sand]

Check this @rare bough

[rare bough]

OH MY GOD. Why so many requirements for something so simple 😦 I regret it

[rare bough]

thank youuu

[cinder frost]

That feature can be used for personal profits or illicit gaining i think so the requirements were essential.

[glass moat]

i need help

[broken saddle]

Is it actually allowed to favo players as shaman ?
(teleport mice to the hole with the cheese to give them first place which others cant even get with any chance)

because this is happening all the time in some vanilla rooms and it doesn't matter how many times i type /ban or /report to that type of players, it never happens anything, they wont get banned or kicked, nothing.. they just farm firsts from tp's from the shamans and its annoying, why should i try to get any if they get teleported in front of me or anything like that.., so im thinking now, is it allowed or not ?
and if its not allowed what i am thinking of, whats the best way to report this players ?, some mods in game are mostly not answering back.. so its changing nothing most of the time.

[glass moat]

guys

i need support

[lyric compass]

Favo is not against the rules but it is considered a form of trolling so players can vote to room ban favoers using the /ban command as you wish

[lyric compass]

Please share what you need help with instead of just stating that you need help

[glass moat]

purchase

[broken saddle]

I remember it being bannable some years ago.. maybe it changed ?

[old crater]

Why is the X bug not on the game rules list

[broken saddle]

which is "x" bug ?

[maiden anvil]

https://atelier801.com/topic?f=5&t=930371&p=1#m3

[old crater]

Ohhhhh

[rich brook]

how do you get verified?

[maiden anvil]

https://staff.atelier801.com/discord

[glass moat]

i need help for a purchase

[maiden anvil]

what's up?

[glass moat]

this

cant share the pics

u see?

i wanted strawberries

[broken saddle]

I know.. and it never happens

[shy marsh]

Hello everyone, I haven't received the recovery link to my email. I used to play the game a long time ago and I want to come back again. I emailed them, and they replied, suggesting to try recovery, but it didn't help me. I provided all the necessary information, etc. There's no spam or other messages in my mail. My email is from mail.ru.
Has anyone encountered such an issue, and how did you solve it?

[kind bloom]

a good cheese build?

[lyric compass]

They don't tell you what exactly is incorrect because that would defeat the purpose of account security

[shy marsh]

Can the administration itself send me a password change code, or collect a password for random sending with a letter to my email attached to the game account?

[safe oracle]

but then again if u get most things correct i feel like the mods should ask further followup questions and actually try to help you. at this point i think if i were to lose my account rn i wouldnt be able to get it back from how draconic and unhelpful the contact form is

[lyric compass]

It’s set up that way to help keep accounts secure. Also mods are not involved in account recovery at all

[crude lichen]

i bought to edit a item and it didnt go thourgh but i lost 20 fraises. what do i do

also some of my items doesnt have the option to edit even tho i have bought it

[lunar prawn]

Hi! I need help with the following: A friend of mine customized an item and it cost her strawberries. After restarting, she lost the customization of many of her items and did not get the strawberries back. Why did this happen?

[wide bear]

Happened to me too with the new hairs. If someone could help :<
I lost 40 fraises

[lyric compass]

There are questions that are asked in the contact form. And again if they told you what was incorrect then that would allow people to recover accounts that aren’t actually theirs.

[crude lichen]

thats so stupid.

when will you fix this bug its happening to almost everyone

????????

[worldly rivet]

Is it possible to predict the next collector's fur in the shop or are they randomly circulated?

[winged bear]

Random but usually related to event/season

[karmic bison]

Are they working on fixing the bug that isn't showing your character having the cheese on their back?

[worldly rivet]

Thank

[glacial topaz]

Hello, I had purchased the color personalization for the bow, but now it's no longer available. Is this normal? Thanks.

[crude lichen]

i had the same problem^^

[neat dome]

same

[eternal spade]

SMH im having the same bug

[karmic bison]

Everyone is.

You can only see the cheese on your back on the maps where you can gather 2-3.

[half hornet]

Moreover, if you have cheese, the emotes like dance, confetti etc doesn't work.

I'm genuinely confused how did they include so many bugs with a simple retexture smh

[maiden anvil]

this has already been raised to the admins afaik

[half hornet]

Like, did they make a new file with the cheese, for some reason removed the old one and somehow forgot to replace the old name with the new one in the code? So many questions

[unborn yoke]

hello

is there a way to search for tribes on the forum by a phrase, but without any spaces seperating it?

[karmic bison]

It obviously doesn't happen on purpose but the game is just so old that these things happen like this. But they never bug test beforehand for some reason which is awful.

[distant comet]

Hello, I purchased today the color customisation for an item, only for the customisation to not show that it was bought and for them to retract my fraises as if i paid.
Plus, now if i retry, it just goes to a blank shop, not showing any items.

Help would be much appreciated.

[plush night]

Need help. My customize bugged. I spend 40 fraises to costumize 2 things but cant customize??

[maiden anvil]

it has been reported to the admins and will be fixed

[umbral flume]

Look, I need help... The cheeses don't appear to the person (on their back) and the "crying dances and confetti" don't stick either.

[grizzled ravine]

Now i'm kinda relaxed after reading all these messages... I paid 20 fraises for customization but still the game wants me to pay 20 fraises and i lost some of my stuff's customization

Please fix this problem

[hardy reef]

Will be fixed soon

[hardy reef]

This will be fixed too

[lost pond]

i need help please,The transformice stays on the login screen but with the dark screen, it's been like this for a while and it won't go away, how do I send a photo?

It's been like this since the morning I tried to play it

[livid jasper]

Same issue here sadly

[plush night]

i have 3 things that i cant customize anymore bcs of the bugg. I lost 60 fraises nice 😃

Now 4 things 👍🏻 i just wanted to customize something and i made it normally like the normal colors of the things and now i cant customize it again

[maiden anvil]

as mentioned above by Tachi, it will be fixed

[split portal]

The bugs have been fixed but the burrs of the customized items have not yet been returned.

I don't know if it was translated well by the translator.

[worn chasm]

So i just realized the sales hat, i owned it before it was collector and i know i had it costomized, but for some reason i lost the costomization option? Did they remove my costomization when they turned the item collecor cus that aint fair

[maiden anvil]

customizations are glitched atm

[worn chasm]

Alrighty i hope i get it back

[gentle sorrel]

Spent 20 frasies for customize on the cyclops x men glasses, it took the 20 frasies but i didnt get the customize (i relogged and still not there)

[hot wing]

Read messages above

[gentle sorrel]

Oh

[hushed yarrow]

Customization new hair don't work. - 20 fraises 🙂 Nickname : Satoshi#0141

[alpine dew]

I also just paid 20 fraises to customize something. 20 fraises gone without being able to customize.

[plush night]

[cunning wind]

read messages above

[shy marsh]

yo will fraises be refunded for those who lost them

[shy marsh]

Me too!! I Just clicked on customize a Cat hat and my fraises were gone but no customize happened

[old crater]

So is the pufferfish bug allowed?

[fluid sand]

clearly

[half hornet]

Ever since when saving mice on hard mode gives only 10 exp? I think it used to give 20. I'm level 109 if it changes anything

(btw yeah i verified myself on Discord on an old acc)

[safe oracle]

iirc on the wiki xp gained from saves changes after some levels but to give more

have you cross rererenced w it

[half hornet]

i have!

And now it works, smh.

[rare bough]

Hey guys!! I want to know, why when I go to add my new account to another account does it say that the account I created does not exist?

[plush night]

Customize bugg is fixed!! Tysm

[maiden anvil]

make sure you're including the #tag

[worn chasm]

There is a glitch right now where you can use tombstone before a single mouse has entered the hole and it messes up sham turns. Please fix it

[tight bison]

I got banned a month ago from Transformice for absolutely and literally nothing, I bought a new Windows and then installed Steam in this one, and then got banned

My name's Qhrettie#1704

ping me when you've checked it up

[burnt adder]

guys, does the event map appear after a number of mathes or per room game time?

[supple verge]

It will appear in every room around the same time. It just depends how short/long the shaman round is when it comes time for the event to show. That's why people make private rooms and start quickly skipping maps when it's almost time for the event to come. The interval between event maps changes every time the server restarts. Scheduled restarts are 3AM EST every Monday, Thursday, and Saturday. This isn't counting the restarts that happen to add new items to the shop or something else.

[burnt adder]

aaaah I got it, tysm bro ❤️

[craggy owl]

Hi, I've checked and there is no current sanction in your account. If you're using VPN, try switch to another ip should work

[tight bison]

Thank you 🖤

[north agate]

Why are threads at #suggestions-old aren't being created?

[maiden anvil]

the channel is being revamped

[north agate]

will all suggestions that have over 60 upvotes will still be considered or must it get 60 upvotes again?

[maiden anvil]

I don't know

[shy marsh]

Hello, i have a problem

i had an acount of transformice while ago but I stoped playing

but now I wanna go back

i know what is my adress

but i dont remember my nickname

what can i do

@maiden anvil

can you help me pls?

[maiden anvil]

if you create a new account under the same email then use the email to log into the game (you write it in the username field on the login screen), you should get a list of accounts associated with that email

[shy marsh]

oh, ok thanks

i created the account, where i can see that information?

@maiden anvil

[maiden anvil]

when you try to log into the game, there's a field where you write your username

write down the email instead

[shy marsh]

ok

@maiden anvil i dont get that list of accounts

[maiden anvil]

the other account might be under a different email address

[shy marsh]

ok, lemme try another one

[dire ember]

Hello, I sent a ticket but there was no response for 5 months. I would be happy if you help.

[limber hemlock]

Hey, i need a bit of help with my account..

[lean stratus]

Hey

[limber patio]

I was able to get into my very old account (registered 2010) with the username and password, but I forgot the email address, so I can't change anything on my forum profile. Anyone know if I can get the email address reset? Thanks.

[arctic orchid]

Hello, I don't have strawberries until I get the new fur, I have 215 strawberries, can you please make the new mug furs in 215

[winged bear]

theyre sadly not going to do that

[arctic orchid]

Those who want to do it, please click on the +1 emoji

[safe oracle]

why does the game randomly move ur room without any rhyme or reason sometimes

see it happen especially around the first few minutes of being on

my assumption was to spread out mice numbers but to go from a room of 22 to another with 22. idk seems pointless and confusing

[next tartan]

you can write a contact form requesting email change here https://atelier801.com/contact

the youre not allowed to speak message is a common bug which should disappear by going to international room and back or by relogging

[maiden anvil]

this isn't the channel for this. you can suggest a change in #suggestions-old if you'd like, but changing in-game prices is an automatic rejection

[arctic orchid]

thank yu

[surreal jetty]

How to get cheese fast?

[winged bear]

farm in small rooms so rounds are faster (3-4 people max)
do dailies for cheese coins
exchange gold tickets for cheese coins
sell consumables for cheese coins (especially during bigger events e.g. candies during halloween or presents during christmas)

[surreal jetty]

👍

[light condor]

When will registration for Transformice moderation start and where will it be announced?

[maiden anvil]

it depends on the community but you can find that info in #team-updates and the announcement channels from each community in the server

[light condor]

Thank you very much!

[rare bough]

Guys, I've been playing on my account for 4 days, I've collected 350 cheeses but I still haven't unlocked the gift shop 😦

[winged bear]

#help message

[rare bough]

THANK YOUUUUUUUUUUUUUU

OMG 15 DAYS ;-;

[dire bluff]

How does importing a tribe map work? Ik it’s a code but I tried copying codes online and they didn’t work, are they just outdated? If anyone has any codes that work lmk

[compact shadow]

Hi, i made an transformice account in 2012, I was trying to login today but I cant remember the password and dont have acces to the email anymore,

2014*

[shy marsh]

I'm Brazilian and I was banned for a compromised account, I sent the form on your website, I wanted to know where I would receive the answer, is it the email I put there? (which is the same as the account) if any mod can answer/help me, I have everything from the account and I put everything in the form, just for playing again on my old account I was banned

[agile wyvern]

Hello, please send a contact form here: https://atelier801.com/contact

[agile wyvern]

Yes, you will receive a reply via the email you provided in the form.

[shy marsh]

tfm keeps freezing x.x

[mortal acorn]

I am Uruguayan, they banned my account for hack and I have never used it, I never knew how to use hack, I have been trying to play on that account I had for 4 years and it was permanently banned, very unfair and to this day they do not help me or give me a answer. thanks for everything I love transformice ❤️

[remote quartz]

Hello! Does anyone know why I can't redeem coins?

[maiden anvil]

which coins?

[remote quartz]

chaman coins

[maiden anvil]

those can't be redeemed, you trade them with an npc in village rooms

[remote quartz]

where is that?

[ornate briar]

top floor in a hut in the village, you get CC from trading shaman coins

[remote quartz]

okay and how do I go to the village?

[maiden anvil]

if you open the rooms list menu

there's a whole category for village rooms

[ornate briar]

yeah that or type /room village in chat

[remote quartz]

thank u

[remote quartz]

What are the measurements of a transformice profile photo?

[charred flax]

Hello, I am new here, will the hair with the code 60115 come again?

[winged bear]

it may eventually, you can suggest it in #item-suggestions and hope it does 👀

[surreal jetty]

can some one pin this pls

for me to remember

[winged bear]

you can make a screenshot if anything?

theres probably more things you could do

i remember kittenmaid writing something extra

[surreal jetty]

something extra?

[winged bear]

oh like more ways

but i think many players ask about this

[surreal jetty]

uh

[winged bear]

hmm i cant find it now

but i also cant think of any other ways

:/

[crimson bone]

i bought these desks a while back cuz i loved em yet i saw that when i use em they just dont appear for other people?? or they do but they dont work. Is there a fix?? or is there a way to return em/

[prisma hawk]

Any new shaman items added since 2022 (when an internal change happened) have this issue and it already has been reported many times by many different people

I do not believe you would be refunded for them

[mighty lodge]

Friends, there are invisible items in the market.

is there any way to fix this

[maiden anvil]

you can see the invisible items here #chat message

[mighty lodge]

thank you

[light condor]

Załóż? Szanuję, Polak widzę i miłego wieczoru życzę.

I have one question - If I buy several board skins, can I equip them in parallel or do I have to do something extra to equip them at once?

[maiden anvil]

yes you can have multiple ones equipped at once

[fleet raft]

I can't find my account in the game and I'm desperate, I had several items but I just didn't play for a while

pls help

[onyx prism]

hey , can any one help me? my acc had been stolen like for 3 year and i heard that i can back it if i have the gmail

[maiden anvil]

send a contact form here — https://atelier801.com/contact

[high bison]

can mod help me?

[placid ginkgo]

Hey guys, does anyone know the when is the last time this fur got on sale? Or did this fur ever been on sale before since its' release?

[maiden anvil]

it hasn't been on sale since its release (july 2023)

[placid ginkgo]

Thank you so much 🙏

[gentle sorrel]

Was the knight fur a collection fur?

[hot wing]

What fur

[gentle sorrel]

Knight

[hot wing]

Theres no knight fur in tfm

[gentle sorrel]

My fault, i was looking at costumes in the wiki

[hot wing]

Ah

[modest grotto]

Guys. Someone insulted me and my mother.what should I do ?

[fluid sand]

report them in-game

[maiden anvil]

please use the /report command or talk to an online moderator

[modest grotto]

Many reported him but in vain

[modest grotto]

I talked to one of mod. And no answer

[maiden anvil]

if you've already reported them, all you need to do is wait you can also use the /ignore Name#Tag command so you won't have to read their messages

[modest grotto]

And I coppied all his messages

[modest grotto]

And he also rapp me many times and my friends

[modest grotto]

That's the second day to report him

[maiden anvil]

just be patient

[modest grotto]

It is hard. He mentioned my mom also

[maiden anvil]

I understand, but please don't use this server for in-game reports

[modest grotto]

Yeah I know

[modest grotto]

I only want to know if there is anything else I can do

[maiden anvil]

no, just report and wait (preferably using the /ignore command as well so you don't read the messages) or try contacting another moderator from your community who's online

[modest grotto]

How can I contact mod ? Again to be sure

[maiden anvil]

./mod in-game

[modest grotto]

They answer?

[maiden anvil]

sometimes they're busy and doing other things, but they'll reply when they can

[modest grotto]

Thx he already got reported

[hard shadow]

How do I appeal a ban? I did not do anything

[modest grotto]

I don't understand what do u want?

I ask only

[modest grotto]

I have a question: what can we do with rapping ppl ?

I am new at the game and I don't know what I should do

[quaint marlin]

The only thing you can do is report these bad people within the game

and wait for the moderation we have

[hollow charm]

hi i lost my account because i don t forget the password pls help me

[quaint marlin]

go to atelier801 site

and try to use "forgot my password"

[hollow charm]

ok thank you 🙂

i don t forget email ;/

[quaint marlin]

Did you forget your email too?

[modest grotto]

But there is no option to rap

[hollow charm]

yes because account create in 2014 ;/

i have 7 years old xd

in this year

[quaint marlin]

you can click on the player's name and look for the "report" option, or type the command /report playername+#

[modest grotto]

Yeah then there are many options except rapping

And there is really moderation?

[quaint marlin]

Yes, as incredible as it may seem, yes there is

[modest grotto]

Ok if someone rapped me. Which choice should I choose

[quaint marlin]

insults/obscenities

[maiden anvil]

https://atelier801.com/forgotten-password

[hollow charm]

i forgot email my account create in 2014 :{

cate

[maiden anvil]

you'll need to send a contact form then

[hollow charm]

where ?

[maiden anvil]

https://atelier801.com/contact

[hollow charm]

oh thank you

[maiden anvil]

np! good luck don't forget to send the form in english

[hollow charm]

but i also have to provide my email there

[shy marsh]

Someone knows if I can farm in the valentine event in private servers?

[maiden anvil]

the email address they ask there is one you have access to so they can reply to you

[maiden anvil]

you can farm it in private rooms, yes, but there will have to be 4 mice in the room (including you) for the map to appear

[shy marsh]

thanks

[stray canyon]

anytime i try to make a private room, my friend cant join. however when he makes it, i can join just fine, anything to help with this 😦

[ornate briar]

is there a mod I can speak to?

[tired sleet]

I’m in the exact situation, I emailed them and my information wasn’t good enough to be trusted. I understand it’s for safety, but I truly have no idea what it was before.

[dark aspen]

Moderators dont touch email issues.

[dark aspen]

If you cant provide enough information for them, then you cant.

[fierce ferry]

I was banned for 2562047313590hr for steam transcation someone plz help me i want my accont back

its an unfair and unjustified ban i legit spent at least 50$ just for my account to be perma banned help????

[hot wing]

You probably chargebacked it

[fierce ferry]

what is that? i didnt refund anything

[hot wing]

Try contacting support at https://atelier801.com/contact

[fierce ferry]

oh yeah i see a charge back but i didnt do it thank you i'll contact them

[next tartan]

I think this might be a safety ban of some sort, rather than filling the contact form try DM-ing one of the moderators on discord or forum and ask for clarification since contact form response could take a while

maybe @topaz eagle could help you

[fierce ferry]

ty ty i just dm'd them

[maiden anvil]

in these cases if you're not sure of the answer it's best to let staff handle it

[fierce ferry]

ty guys so much

[night plank]

@magic skiff hello i won a fur in the giveaway and didnt get

[magic skiff]

I requested it on the 11th, Matza hasn't done it yet. Please be patient ^^

[night plank]

okiee thanks for the answer

[unkempt lynx]

Can anyone help me find out why my Transformice keeps crashing?

[stray halo]

is there a way for my accounts password to be resetted

i geniuenly forgot my password i havent played this game in more than 3 years

[maiden anvil]

https://atelier801.com/forgotten-password

[stray halo]

ok

[light condor]

Is there any way to talk to Naryah#0010 moderator? This is an important thing for me

[maiden anvil]

https://atelier801.com/new-dialog?ad=Naryah%230010

[light condor]

Do transformice moderators accept DMS messages?

[old oxide]

Hello, im having some trouble logging in since i forgot my password, then tried with the page but it says my email is unvalid, is there something to do?

[maiden anvil]

you can send a contact form to reset your email https://atelier801.com/contact

[old oxide]

Thank you, may i ask how long could it take?

[maiden anvil]

around 2 weeks

if it takes longer than that, contact a staff member

[old oxide]

Thank you, i´ll try

[opal wraith]

hello is there a way to play nekodancer?

[twilit jay]

Hello!
Does anyone know why i am banned? Been long time without be logged on. They said "compromised account" has this ever happened ton anyone ?

[maiden anvil]

there likely was suspicious activity found in relation to your account and it was banned for safety. send a contact form here https://atelier801.com/contact

[twilit jay]

@maiden anvil thank you

[remote belfry]

Hello, I was trying to purchase frasies but it keeps bringing me to the old PayPal page instead of the steam redirect. I am very confused because I would like to use my steam balance to purchase the new furs. Can someone help me fix the problem? I have already tried reloging, reinstalling, and restarting my computer.

[maiden anvil]

are you buying them through the steam standalone?

[remote belfry]

I am using the transformice shop and clicking "buy frasies", usually it redirects me to steam though

Can I buy it directly from the steam page? If so how do I do that

[maiden anvil]

i think you can only buy them through the game while playing on steam

[remote belfry]

Okay, I am playing the game through steam right now, so what should I do to use my steam balance. I have no other way of purchasing frasies right now.

[maiden anvil]

when you click buy fraises in the shop, does this not appear?

[remote belfry]

No it says PayPal, let me screenshot it

That is the page it used to display though

Okay, I launched the game through steam this time instead of directly opened the installed version. For some reason that fixed it, sorry for all the trouble lol

I guess steam wasnt running

I apprecite the help

[maiden anvil]

it's ok! glad you've managed to sort it out

[urban nimbus]

Hi I need help please. My situation is that I want to change my name in the game, but it asks me for a code that should be sent to the email and what happens is that I no longer have that email. Because I created it in 2012 and I don't have it anymore, I don't know if there is a possibility that you delete that email and I put one that is active

[dark aspen]

You need to use the contact form to change it: atelier801.com/contact

[vapid geyser]

Hey I was wondering if theres any way to appeal this? i havent played tfm in about 2 months, and i dont know how long ive been banned for but i dont know how i compromised my own account and i just need help with this since i cant appeal with atelier

[sullen gyro]

is there a way to trade furs? there was no gift option when i bought it...

[winged bear]

#help message

there are requirements for gifting

and you dont buy and gift it afterwards

once its bought on your account you cannot send it to anyone else

but trading in traditional sense with furs isnt possible

[stray halo]

how do i uninstall the game? (nonsteam version)

false positive?

[hot wing]

Real virus 😱 😱 😱

[stray halo]

ive pirated a lot of stuff thats why im so paranoid

[cunning wind]

why hasnt the umbreon hoodie havent changed it's price yet? isnt it too expensive as a hat?

[stray halo]

theres a hat that is worth 4k cheese

[cunning wind]

yea but like, its a huge contrast to espeon's

[modest grotto]

How can I appel getting banned ? Is there any way ?

[broken saddle]

Isn't it a ear item :)
4001 cheese ear item which also has a badge, there is also a 3001 cheese head item but without badge :>

Unless some other newer ones but idk if there are any, that are expensive like that which are collector, the non-collector ones are 4001 and 3001 cheese

[maiden anvil]

#help message

[maiden anvil]

I am alive but I'm also on my way out of the house rn

@topaz eagle when you're available qt ^

[maiden anvil]

@lyric compass sorry for the ping buuuut if you can help ^^

[lyric compass]

Can’t you try logging in with your email

[proven ether]

I need a private staff

[lyric compass]

There ya go

[topaz eagle]

[opaque anvil]

i cant react to the messages for get brazilian chat option 😭

it doesnt show up

[tiny coral]

Without offending anyone here, HOW DISGUSTING THE ATELIER SERVICE IS, I sent a request to recover an account, and they told me that they do not meet the requirements, I gave them all the necessary proof, and they tell me no, how angry :/

[lyric compass]

That means you did not have all of the necessary proof. You can again instead of raging here

[remote musk]

Can throwing snowballs in the game all the time be considered a ban reason?

[winged bear]

i dont think so

[mild meteor]

is there any payment method to buy fraises other than steam wallet?

[maiden anvil]

paypal

[winged bear]

wouldnt paypal still go through steam wallet though? as in youd load up on steam wallet via paypal

[hot wing]

No, if you buy directly from atelier801 website

[winged bear]

Oh right i forgot thats a thing

I guess this is an option if youre using some other standalone

[livid jasper]

Hi guys my loading screen pauses at 0% :/

[old crater]

Mine too xd

[vale kettle]

mine too

[distant minnow]

me 2

[hazy perch]

am I allowed to advertise tfm art commissions in this server? if not, where would I b able to do so?

[maiden anvil]

yes but you have to verify your account here https://staff.atelier801.com/discord to be able to access the commissions thread

[hazy perch]

thanks! :D