help

[slim zenith]

i and don't remember the password and the e-mail. What i can do? my account was created in 2011

[maiden anvil]

send a contact form

https://atelier801.com/contact

[slim zenith]

but i don't remember the e-mail. can i use my current e-mail?

[maiden anvil]

they ask for an email you have access to so they can reply to you

[steel girder]

i need help with an ban that i have on my acc. i havnt play since 2019 and today when im trying to sign in show me this messages.
You have been banned for 2562047318964 hour(s) for the following reason: Litige Paypal what can i do?

[worn pelican]

Are you using a vpn?

[steel girder]

no

i used to live in another country before

[worn pelican]

I'd ask a mod about it

Cause if someone else uses the IP for rat game that could be the cause

[steel girder]

okay, thank you. i sent an email too.

[waxen shore]

Hello, In which section can i report two users for abusing a bug?

[plucky relic]

what bug?

[steady coral]

how can I get my account aproved on the events chat?

[waxen shore]

https://prnt.sc/Hiwc1iNPwE-J

and i have a other video

[worn pelican]

If you want to use #events you'll need to verify your account
https://staff.atelier801.com/discord

[maiden anvil]

use the /report command

[waxen shore]

but it is to report users who are on the discord, i don´t know what their discord is, can you help me ?

[maiden anvil]

if you're trying to report people in-game, you need to use the report command

[cunning carbon]

what happens to accs that last were logged on before adding tags?

[worn pelican]

They are given a #0000 tag and a free name change

If you use the name change, you get a new random tag

[cunning carbon]

But when i use ./profile (nickname) #0000 it doesnt show the profile

[worn pelican]

What's the username?

[cunning carbon]

Reyveen

[worn pelican]

Did anyone else have access to the account?

[cunning carbon]

no, only me

[worn pelican]

Hmm cause the forum isn't showing any accounts with that name

[cunning carbon]

and when i tried to change the password, it said that the account with this username doesnt exists, but i have a screenshot with the nickname showed

[worn pelican]

I wonder if someone hacked into the account

I'd see if a mod can help you with this issue, as they don't just delete accounts

[cunning carbon]

Thank you so much

[waxen shore]

give me a example pls, i from colombia and it is difficult for me to understand

[maiden anvil]

in the game, write /report User#tag (the User#tag of the person you're reporting) and a pop up box will appear with the reasons you can choose

[waxen shore]

I already did that, but I thought that here on Discord you could open a ticket directly with the moderators for the report.

[maiden anvil]

please keep in-game reports there

[mighty grove]

Exuse me

there some kids that mad on me becouse i didint helped them at flood and know they reporting me

in tsfm *#flood

[worn pelican]

It's not something that would cause you to get banned

[gritty fjord]

Hiya, I have this old account I stopped using as the name got changed by a mod from Thotslayer69 to Botslayer69 (I dont know why they didnt change the 69). I've had a new account since with an appropriate name, but I was wondering if someone can give me a good reccommendation for what to do with the account? If i'm unable to transfer any clothing/inventory items then is it ok to give the account to a friend?

[quiet pine]

Did the mod changing your name meant you don't get the free name change anymore

[gritty fjord]

Nah, I think I changed my name TO Thotslayer at the time (lame name) but i've lost my name change lol

[mighty grove]

ty

[obsidian shard]

It won't let me follow this link as it says the connection is unsafe, is there a way of doing it directly from the forum?

[maiden anvil]

hi!! you can dm a staff member in the forums https://atelier801.com/conversations and ask them to manually verify you

we're aware the certificate has expired and it's being looked into afaik so this is the easiest way to go about it atm

[obsidian shard]

How do I dm?

[maiden anvil]

in the link I sent to the inbox, go here

it opens this page. choose a staff member > and don't forget their tag (0010 for mods, 0015 for sentis) and ask them to manually verify you (include your discord name)

[stone barn]

Can mapcrew also verify?

[maiden anvil]

not sure tbh

[stone barn]

@plucky bay
Sorry for the ping

[plucky bay]

I've personally never done it but I guess we can yeah

[stone barn]

Thanks!

[maiden anvil]

(i had already asked and was waiting for a response 😔)

[stone barn]

Sorry 😔

[plucky bay]

I can't say for sure tho

[plush plume]

can a video prove that you were not hacking ? or if a mods ban you its the end

[shy marsh]

What is "checked"? And why couldn't I reply to your message? If you wish to verify, there's a pin in #chat and if that doesn't work, then ping a mod I guess

[shy marsh]

What does it mean ‘trampoline tweak’ in the tfm server's announcements?

[supple verge]

Makes it sound like trampolines aren’t meant to be able to be used until someone finishes the map, but you can still use them after 30s into the round regardless if someone finishes or not

Idk if that’s intentional or not, but lol

[broken jungle]

السلام عليكم

[quiet pine]

1 minute*

also i think it's that if you enter a room, you can't use tramps at all until you win (as in get a cheese then go into the hole), then after that, you can use tramps in any maps after a minute has passed in each map

or if the shaman dies, you can use it straight away

[lament ferry]

mods don’t accept proof or evidence from players for appeals

[supple verge]

This would be absolutely stupid IMO, but eh not profound. And weird lol I watched people spawn one earlier as soon as the AFK shaman and mice died from the 30s timer

[quiet pine]

yep

20 seconds to use tramps is sadly not enough time

not that I want afk timer to increase or for the match to go higher than 20s lmao

[shy marsh]

So is meant to be only in vanilla and normal or divinity?

[astral ferry]

You would report this to an online mod and they can look into it. He was in fact a psychologist but also a psychopath

[pulsar light]

Not only that, this guy kept spamming invites to everyone 😭

[astral ferry]

did you use the /report command or did you whisper a mod?

[worn pelican]

if you mean whispers, its /c or /w followed by the username

/c Cleric_kaylana#5057 followed by the message would whisper me, if i was online

[drowsy kettle]

how can i recover my old account if i forgot my username? they dont have the # back then

[drowsy kettle]

i tried the reset password option, but it asked me for username and email
is it possible to check what was my username using the email address?

[worn pelican]

check the email for any emails from the company

or make another one on the same email, and use the email to log in: should give a list of accounts on it

[gritty fjord]

Is it ok to giveaway my account

[worn pelican]

Nope

[versed fiber]

i wonder if collector items will be back someday ?

[worn pelican]

yep yep

they appear on sale

[versed fiber]

ohh thank you ! is thres schedule ?

[worn pelican]

every three days sales change, and theyre almost always collector items

[versed fiber]

thank you so much !

[languid basalt]

When will the new collection arrive?

[dark aspen]

The new items arrive later today

[gritty fjord]

rip

is there anyway to delete my old acc then, just wana get it out the way

[mighty grove]

Hi everyone why the furs still go up if its not in shop

[shy marsh]

Those are who bought the fur and entering with that fur.

[lunar anvil]

hi there! yes, you can fill out a contact form through https://atelier801.com/contact to request an account deletion

[gritty fjord]

Thank you!!

[short wraith]

also the account-discord connection thing has an expired security cert or something, how can i link my transformice acc to my discord bc of this?

[maiden anvil]

you can dm a staff member in the forums and ask to be manually verified

[remote musk]

I got banned for replying to a suggestion on #sale-suggestions. I can't write/share on that channel. @maiden anvil

How can this be fixed?

[maiden anvil]

it's part of the channel rules and you have to be warned multiple times for that to happen 😔

[remote musk]

But it's ridiculous. I just wrote that the Japan Expo item is not sold, it's a special item

[maiden anvil]

the channel is meant for posting suggestions only. any comments on other people's suggestions should be made elsewhere (i.e. #chat)

[remote musk]

thanks..

[mighty grove]

ty

[quiet shuttle]

ayuda brazil ?

[fading plinth]

should i also get the in-game badge even if my email doesnt match my current account email?

[magic skiff]

It'll likely be a code which you enter in-game with the /code command

[fading plinth]

ah

[winged sonnet]

Excuse me, where can I get help with a problem with my account? I made the report of my problem through the respective help page about 4 months ago and I did not receive a response... a month ago I resubmitted my case and I still have not received a response about my case, which is a problem with customizable objects. The problem arose when the store got an update on its interface

[proven tusk]

dw the certificate just expired just visit the site

it tells you it’s dangerous bc of the certificate

you’re fine

but if you’re still scared just manually verify (ask a mod as they told you)

[proven tusk]

i still find it weird how we can chat in the item suggestions but not in the sale suggestions

[maiden anvil]

because conversations in #sale-suggestions flooded out the actual suggestions and in #item-suggestions that never really happens

[wintry compass]

Hello i sended a contact like 3-4 weeks ago, still no answer.

[fringe relic]

Could you DMe , please ?

[stoic charm]

Hi, i have a question

My account got hacked and banned for sending porn at the coffee, that was like 2 years ago, but for personal reasons i couldn't send an apelation before, so, if i send the apelation now it will get attended?

||srry if my english is bad||

[glossy ferry]

I cannot access this link it tells me that my connection isn’t private https://staff.atelier801.com/discord

[worn pelican]

cause the certificate expired

if you dont want to use the link, dm a mod on the forums your discord username and let them know youd like the be manually verified

[craggy owl]

I'm sorry to tell you appealing for any sanction should be made as soon as possible if you feel it's unfair. In this case your account is nearly impossible to be recovered. Still, you can use the contact form and try if you wish

[sand whale]

Hello, I have a question, today I saw two people trading Firsts many times. There were 6 online moderators but they did nothing, can changing Firsts cause a ban?

[shy marsh]

hi all! pokemon items how often come back?><

[proven tusk]

i knwo account problems are left to the mods but you deserve your ban

the silly rat game is not PH

[proven tusk]

by your description i can only think of them doing either favos or statpadding together, so it’s basically harmless unless they’re being rude to everyone then just /report or /ban (roomkick)

[proven tusk]

“Safari warns you if a website has a certificate, which has expired. This website’s certificate expired 20 days ago.” Don’t worry the certificate just expired you’re fine

if you still don’t want to use it ask a mod to manually verify u

[proven tusk]

oh

[shy marsh]

Are the Mad Scientist and S abilities from the Physicist tree worth getting? If so, what situations are they good in?

[whole ore]

Mad Scientist; this one is amazing for fast farming (playing in a vanilla room with preferably 3-8 mice trying to get the cheese under 15s). In order to get to certain places quickly it’s very handy to use this skill. Sometimes they won’t even let you join if you don’t have “ups” AKA the Mad Scientist skill. In survivor it might make it easier to kill mice in the distance.

S; I don’t really use this one myself. The only thing I used it for back in the days was to create a “car” out if it lmao w balls. So 🤷‍♀️

[viscid onyx]

If I open multiple accounts on 1 computer, will I be banned?

[whole ore]

you can open multiple accounts but for event farming you’re restricted to 3 accounts max

#announcements message

[viscid onyx]

with the same email

[whole ore]

yeah thats fine. as long as you obey to the rules above

[viscid onyx]

#rules-and-roles ??

[whole ore]

well those too, but this one especially #announcements message —> it’s what i explained earlier

[viscid onyx]

ok ty

[limber grove]

I have a question, my friend is going to buy me a shaman plush with the badge for me as a birthday present but will i be able to get the badge somehow if it Goes for their e-mail account instead of mine?

Sorry if I dont make sense

[maiden anvil]

yes

[gritty pike]

Can I ask here when I may be able to find certain furs? Like when they may be in shop again?

[proven tusk]

im not sure but /dressing shows some furs with dates over them

im guessing this is the time when they can come back idk

ive heard this somewhere idk if its true

[dark aspen]

Collector furs come into to the shop at random times. There usually isnt any set time that we’re aware of. Things like holidays, you can probably expect those furs to potentially come on sale, but not guaranteed. We also occasionally post votes here on discord to select furs to go on sale.

[dark aspen]

The dates on the newly added shop items in /dressing is the date which Fashion Squad can use those items on an outfit design/concept

[proven tusk]

oh

brug

[gritty pike]

Oh I see!! Thank you both!

I’m really hoping the Cheshire Fur returns! I want him : ( So cute!

[versed fiber]

is theres way to play tfm beside steam

[quiet pine]

yes

[pallid star]

ye, standalone

[versed fiber]

thank you

u

um

can you give me link

[maiden anvil]

http://transformice.com/Transformice.exe

adobe air: https://airsdk.harman.com/runtime

[shy marsh]

Tickets and cc limit?

[versed fiber]

thanks cate

[pallid star]

tickets 500, cc 1500

[prisma slate]

to get the new badge you have to buy the plushie?

[covert umbra]

Hello @steep gyro! My account is stolen a while time ago this Fordownfall#9951 is stolen and banned. Can you recover it?

[dark aspen]

Please dont ping admins. You can contact a mod if you need any assistance. Feel free to send me a message if youd like.

[covert umbra]

hii, I've tried everything before I pinged her. So

[worn pelican]

You tried the contact form then?

[covert umbra]

I did

[dark aspen]

I just told you to message me if you want assistance. Its not gonna be done here.

[solar island]

algum mod br?

[steady coral]

If I have two accounts open, one form transformice exe, and one from steam. Why can't I trade one another acounts?

[maiden anvil]

because you're using the same IP

[steady coral]

So what do I change?

the email?

[maiden anvil]

you can always ask a friend to serve as a middleman

[worn pelican]

I usually wait till a specific friend is on and help eachother trade relics over

Only way to do it yourself is puffin

As the vpn apps affect everything to my knowledge

[rich lake]

hello i havent been enter account a long time, my username has changed the old one was "Asarasasa" the changed one is "Assarasasa" i can't login now i am enter the password correctly but i can't login i can give informations about the account( i can tell the password, friendlist, and every other thing about the acc)
please help me, thanks.

[worn pelican]

you can use the email, or the old username (provided that its from before the tag system) in the username slot on the log in screen

Assarasasa#4456

thats your tag, you can copy paste that too

[shadow rune]

e isnt confetti anymore? can i change this?

[worn pelican]

yes, settings

theres an option to switch it back, and make the emote menu c

[maiden anvil]

there's an option in the settings tab you can toggle to switch the hotkey

[shadow rune]

thanks guys!

[opal pebble]

Hello, is there any mods active ? I would like to ask about something

[proven tusk]

there are mods active in the “modo #0010” role

[proven tusk]

remember your email? log in with that. your tag changed after you changed your username and atelier801 never tells you the new tag so it leaves some people confused (your tag changes once and won’t change in future name changes)

it will show you multiple account you’ve made with that email (or if you did only one i think it will just log you in to your main)

[steel girder]

i wanted send a gift to someone but the option just desnt appear why that is happening?

[rich lake]

I am not remember my email

[distant minnow]

Is it a new account you have

[steel girder]

yes

[distant minnow]

• have at least 20h play time
• have at least 200 cheese gathered
• have not been charged back
• 15 days since buying first fur

It will appear maybe after these

[steel girder]

all of them?

[distant minnow]

yeah

[steel girder]

thx

[proven tusk]

#help message

[slender sparrow]

can i remove current room pw and then reset it a while later?

[astral ferry]

yep just type /pw to remove and /pw (new password) for a new pw

or just /pw newpassword to change the current pw

[slender sparrow]

thank you

[wraith tide]

I need my acc IS ban you can give me him plz
Name acc B4ke#0000

[elder ibex]

How much time the fish event we have?

[proven tusk]

Is your account banned? do you want it back? i don't understand

[maiden anvil]

august 31st

[icy badger]

#announcements whats production design?

[icy badger]

okay!

[open ivy]

what is this supposed to be?

[pulsar light]

The shrimp ball i think?

[maiden anvil]

shrimp ball

a silly guy

[pulsar light]

I love this i migth buy it

😭

oh wait 6h left brb

[open ivy]

ohh ty

[pulsar light]

LMFAOO I'm one fraise off

[quiet pine]

Or

Cheese it

[dark aspen]

Please message another mod privately if you have these kind of concerns or you can send Matza a message on the forums. Publicly causing a scene isnt going to make this any better.

[quiet pine]

Muted for using the flag? lmao

[proven forge]

Is the punk vs funk cheese count there just for fun ? Or do we get anything for winning

[worn pelican]

The winning fur gets their item added to the store first

The loser could take months or longer

[languid furnace]

I was improperly mutated, how long does it last?

[upper hinge]

What does it mean when someone becomes your soulmate?

[worn pelican]

the maps that use the soulmate mechanic attach you two via a string and you have to work together

the soulmate that shows on your profile, doesnt do much except if one of you is the blue shaman, the other has a high chance of becoming pink regardless of where they place in the order

[keen goblet]

guys i need help

[quiet pine]

don't we all

[keen goblet]

bro i got 168 hour ban

tf

[keen goblet]

cn i sorry to remove it?

[quiet pine]

banned for

I can't do anything, I'm not a mod lol

[keen goblet]

my litle brother violnce someone by bad words

he played on my account

[quiet pine]

You can ask someone from the yellow modo list, or use atelier support

[keen goblet]

how

@lavish thunder @north verge @astral ferry @granite loom ny help??

any help?

yay

pls sha help me

im really sorry for my little brother what he did

can i remove my ban ??

[lavish thunder]

if you are asking to get unbanned because "it was your brother who was playing on the account", unfortunately we can't help you with that.

[keen goblet]

So how can i get unbanned

im really sorry for what my brother did

u can give me warn i ill ccept it

accept*

but please is there nyway i can get unbannd i didnt nothin

@lavish thunder

[lavish thunder]

you can't get unbanned, but feel free to DM me so we don't keep this chat busy

[keen goblet]

ok

[viscid onyx]

Hello, I removed an account to the e-mail used in another account. Do I have a ban?

@lavish thunder

[lavish thunder]

answered in DMs

[viscid onyx]

Didn't quite answer 😦

[shy marsh]

I cannot see +1s on defilante,some items on market and some badges on my profile

What am i supposed to do

[shy marsh]

why does it say im not authorized to speak on this server

[rotund prairie]

hay is there any way to download transformice without using steam

[maiden anvil]

it's a bug! if you join an international room then return to the previous one, it should fix it

[maiden anvil]

#help message

[lofty merlin]

is it possible to remove the cn skins?? this is starting to piss me off

[gilded thorn]

hi, i got banned. I didn't break anything. help me please

[spark abyss]

send this in #bugs-and-errors-old and flash team will likely check it out

[balmy pumice]

its not really a bug or error tho, unless they add a way to disable cannon skins or remove the ability to use the background color people will just abuse the cannon customization 🙃 people have been asking for years and get ignored

[spark abyss]

well it is an error

its clearly not intended because they have fixed this issue in the past

it was around when meli was an admin, sure but it's something

[balmy pumice]

hardly 🥲 cannons have been painted the background color and barely visible since the inception of customization on cannons, they just add small outlines or make arrows more visible and its still difficult to play around

[spark abyss]

think removing the arrow color from being customized would be a good solution but people would complain

still worth reporting this in #bugs-and-errors-old

[balmy pumice]

people complain bout everything

but everyones been asking for disabled cannon skins while in minimalist mode for the longest time and its continuously ignored

even though its the easiest fix for the invisible cannons

[lofty merlin]

yee I have been around surv for quite a few years and I have seen cn almost invisible but getting hit by a ghost like today was the st time

[proven tusk]

this made me giggle for no reason

[proven tusk]

i think you should go to the doctor and not to a discord server my guy

[proven tusk]

it ends july 13 but idk what will happen after

[upper hinge]

Are you able to friend people on transformice?

And if not, how are you able to find your friend in a server?

[worn pelican]

You can friend them in game by clicking their name and clicking "add to friends list"

[maiden anvil]

./friend user#tag

[upper hinge]

Thank you so much!! :D

[worn pelican]

They will need to friend you back to be able to see what room theyre in tho

[upper hinge]

Can you also join your friends in training mode?

And if you can, how do you do it?

[sullen snow]

Hi, I need to talk to an ES community moderator

[indigo hedge]

Hi, I need to talk to an ES/LAN moderator pls

[livid valley]

Good morning.
I returned to Transformice after 9 years, and I don't remember the login and password to the account with the name Danotex#0000.
I am asking the admin to contact me

[buoyant marten]

@cold iris

[glad rose]

I don't have access to the email I used when making my account but need to verify it to gift something, what do I do?

[worn pelican]

https://atelier801.com/contact
Request to change the email

When it asks for an email; put one you have access to, not the old one

[glad rose]

Ok!

Thank you

[proven tusk]

im assuming you're new and i understand because learning the functions in this game is quite complicated
first you click the red heart with a green background on the bottom left (should look like the first image) and you could either simply click the green arrow (which is in the second image) or click on the user thing and click "Join" (third image)

Also, anyone can join this training mode if you mean that. It just creates a public room that anyone can join after 2 mice are in it (since the room shows only if two players are in it, then it's public to everyone unless you password it)

[lime sail]

what is the max exp you can get from being shaman?

[serene thistle]

Yo can someone help?
My game closes itself just after the loading is complete

Happened in the steam version and on the other version that u can download from the website

I'll try to restart the pc

Didn't work

[proven tusk]

my steam version used to crash when i had like 4gb of ram

how many ram u got

[serene thistle]

6 gb

I play transformice like 4-5 hours everyday and this problem has never happened to me

There are 2 users on my PC, I opened the second user and the game worked just fine

[shy marsh]

If you're level 60+ on hard or divine mode with disabled skills then it should be 650 for saving 25 mice, after 25 it just counts them but doesn't give you extra experience

[lime sail]

thank you

[shy marsh]

You're welcome

[wanton crane]

When i try open the game the screen comes and do 0% Loading the dissappear

fix?

[proven tusk]

that only happened to me when i open the game without any wifi and then connect to a wifi

so i can only assume its ur wifi but i dont think thats the case

i'll leave it to someone else

[wanton crane]

so i close wifi

and re open ?

[proven tusk]

no im not sure if it's a wifi problem it may be ur problem idk 😭

[oblique skiff]

H

[fathom gazelle]

how can i end the marriage

[slow dagger]

click on ur friendlist (heart in chat, bottom left) click person ur soulmate with then there’s option for divorce

[gritty pike]

Does cheese gathered first only count if there is x amount of mice? And what is that number? I just noticed my number hasn't changed and I've been first many times in a group of 4 players

Gotcha, thank you!

[limpid shard]

is there any possible way i can restore an old account from like 5 years ago :((? i dont remember the email address connected to it sadly

[wheat steppe]

please give the role #tr @cold iris @topaz eagle @drowsy night @shy marsh @tall trellis @mellow sorrel @astral ferry @devout pier @tight thistle @solid bluff

[worn pelican]

you dont need to ping all of them, is the bot down?

[wheat steppe]

@worn pelican şlap

[worn pelican]

you can get the role from #rules-and-roles by clicking the flag for tr

provided the bots awake

[maiden anvil]

you can send a contact form

[shy marsh]

Cheese gathered first requires 11 unique addresses players while the racing first stat requires 6 but doesn't count towards the general firsts until there's 11

[proven tusk]

i can confirm it’s 11!

[proven tusk]

if you remember the username and password.. yeah
if not send the contact form

unless it’s banned or anything else not letting you play

then still contact form

might be your issue tbh LOL

it depends on ram or wifi

or their servers

i had 4GB RAM for like a year and my tfm was so laggy

now i have 16 and it doesn’t lag as much

mostly it’s wifi lags

[gritty pike]

Thank you!

[limpid shard]

omg:ooo where do i find this and how does a contact form work?

[fringe relic]

https://atelier801.com/contact

You should use the English language only to get an answer

[proven tusk]

^

[maiden anvil]

please let staff/server staff handle these issues if they were already handling it themselves

[magic hollow]

is there a command to make text in chat go from right to left (for languages like hebrew)?

[maiden anvil]

I think you'd have to switch the language itself (/langue)

[proven tusk]

i didnt see you already replied brug

[astral ferry]

regardless the point still stands, if it's being handled by a staff member it's best to leave it alone as there's no point in dogpiling a question that has already been answered ^^'

[limpid shard]

i don’t think i’m gonna do a form since i can’t remember the email or password 🙁 i wish there was like a hint as to what the email started with cause i could guess it but i have … way too many but i may sign onto an old computer and see if i have the password/email saved on that one

[astral ferry]

you don't need to know the email or password if you send a contact form as there are other ways you can prove ownership, they provide a list of questions for you to answer and you go from there

[limpid shard]

i have youtube videos of me on it and old chats in this server of people calling me juneybug.. i was friends w one of y’all’s ex mods before they became a mod too on that account and i think they are in this server :ooo… is that why you mean by ways to prove ?

[astral ferry]

if you open the contact form (https://atelier801.com/contact) and select email change or password lost, and type "Account Recovery" in the subject, it will provide a list of questions to answer that only the owner would know the answer to! :> unfortunately the youtube videos and other people calling you by that username would not count as evidence (I don't think), but I would highly recommend using the contact form since the admins will be able to help you recover your account

[limpid shard]

oooo oki thank you i’ll try it out

[astral ferry]

good luck!!

[proven tusk]

what is dogpilling

[astral ferry]

providing input that was already given before

[wanton crane]

guys

WHEN I OPEN GAME ITS 0

% tHEN SCREEN DISAPPEAR

why

fix

Fix

?

[proven tusk]

oh

[wanton crane]

will i get help?

[proven tusk]

idk i think it's more of a bug

[warm heron]

is there a specific time event maps show up or is it randomized

[desert spindle]

@maiden anvil de unde ma verific.

[maiden anvil]

https://staff.atelier801.com/discord

[desert spindle]

@maiden anvil ramane asa dupa ce selectez tara

[maiden anvil]

if you're having issues verifying, you can dm a staff member in the forums and they'll manually verify you ^^

[desert spindle]

bn ms

[worn pelican]

./font (name)

So /font Lucida

[worn pelican]

no idea

the wiki might know

[proven tusk]

i dont think lucida's a font

unless you want the lucida console

then type in the full name

[proven tusk]

^

like this

/font Lucida Console

show me

a screenshot of your chat

just send it here

i'll see how you typed it in

odd

mine works

try relogging maybe idk

if it doesnt apply might be ur pc

[worn pelican]

id think its reliant on the fonts you have on the computer

so check to see if its on the pc? if not get it

and it might work

system settings, fonts

mine has the one your looking for on it

should have a search bar in settings

that you can type font into to get there quicker

[proven tusk]

might be the reason why you can't

[worn pelican]

language shouldnt affect the fonts?

makes sense

[wanton crane]

still problem with me

[worn pelican]

i am indeed on windows

the one you want

you can download it then

no idea

[proven tusk]

thats rude

:(

[dusty jacinth]

hey i use mac too - a similar font to lucida console you can try is /font courier new regular

it looks like this

yw!

[dire sinew]

morning

[wanton crane]

guys

Any way to fix

Transofrmice

[steep furnace]

@hidden crest

[shy marsh]

Is Clean Mouse worth it or is it bad? I hardly see it being useful so idk if it's worth the points

[spark abyss]

It's not

Most of the time it just messes you up when building

[steep furnace]

@maiden anvil

heyy

pls help me

[maiden anvil]

what's up

[steep furnace]

hi my friend, i have scratched right now but i want to send a gift to a friend but i don't get the code to my e-mail address how do i solve it?

[maiden anvil]

have you checked your spam inbox?

[steep furnace]

yeah

I looked but it's not there

@maiden anvil

[maiden anvil]

are you certain it's the right email?

[steep furnace]

Yes

There are multiple accounts on this e-mail address, could it be because of it?

pls help @maiden anvil

[maiden anvil]

try changing the email of that particular account to one that's exclusive to it

some email providers sometimes take longer to receive atelier emails

[steep furnace]

okey

[shy marsh]

Is the Handymouse skill any good, or is it too gimmicky? I never see any shamans use it

[shy marsh]

I find it fun but niche, not really the most useful of skills compared to others since you have to click 3-4 times to use it, that's my opinion

[stone barn]

I need some help with something on forums, is anyone here able to help me?

[fringe relic]

Heyo! You can DMe, i can try

[stone barn]

done!

[shy marsh]

How do I report here?

[stone barn]

Any in game matters should stay in game (use the report feature)

If you want to report something happening on discord, you should reach out to a discord moderator

[steep furnace]

Hi friends, there are multiple accounts on my e-mail address and I want to change someone's password and e-mail address, but the e-mail that will come from ateiler801 is not coming, can you help me please. @cold iris @winter citrus @north verge @topaz eagle @shy marsh @tall trellis @gloomy zinc @astral ferry @novel coyote @trail haven @devout pier @granite loom

PLS

@maiden anvil

[north verge]

Please, don't ping us

[tall trellis]

Cute cute

[north verge]

https://cdn.discordapp.com/emojis/773698107950104587.webp?size=96&quality=lossless

[steep furnace]

pls help me

[worn pelican]

Have you checked the spam folder?

Could have went there

[astral ferry]

…changing someone elses email and password, or yours? 😅

[summer sonnet]

If they get to change someone else’s password, can I change yours?

[supple verge]

Any reason why my game’s been freezing a whole lot the last few days? Has happened when I’ve only had the application open, so it’s not like I have too many things running. And I lost connection to the server just now

I use Steam version if that makes much of a difference

[shy marsh]

Could a en mod please joint the en1 room? The chat is going very out of hand

[whole latch]

Upgrading my windows from 8 to 10 seems to have slowed down tfm for some incomprehensible reason, does anyone here know why it's happening and how I can stop it?

(if you answer pls ping me thx)

[light ore]

The validation code does not arrive in my email for nothing.

Let it go, I already solved it

[proven tusk]

might be your issue tbh

depends on ram maybe

(i only had that issue when i had only 4 gb of ram)

[gritty pike]

Do these go away after the event or can I collect and save them for future events?

[astral ferry]

you can collect and save those gold tickets

[gritty pike]

Ty! And would you possibly know what the shells are for? The one that I have 337 of?

[tardy gyro]

hi there
i need some help
i want to send my fiance a fur
but i forgot my accounts email
i created my account when i was a child
so i dont remember my email

can someone help me

about changing my account

e mail

so i created another account for sending gift

but i cant send

how can i send gift its been nearly a month

[maiden anvil]

read this message

[unreal jay]

Can someone check my Nick ? it s Eclipse#8847

[main vapor]

has any mod ?

[quiet pine]

use /mod to see any online mods

[queen plank]

@scarlet compass I'm so sorry for the ping. :/ could u pls check ur inbox on the forums when u have time? One of my friends reached out to u over there ^^'

[shy marsh]

The seashells are for consumables like pets and temporary furs, arts, miscellaneous items and I just think you can't buy throwables with them.

[sand whale]

I forgot my account email, how can I find it? it gets asterisks on the forum :/

[cinder forge]

Lub @midnight beacon…

[midnight beacon]

od lat nie moderuję gry, więc trudno mi się wypowiedzieć, ale nie mam żadnej wiedzy o jakimś discordowym myszkowym serwie o pga. Jeśli TFM się wystawi w tym roku, to nie trzeba być na żadnym serwie żeby zobaczyć się z załogą

[stone barn]

Serwer discord myszkowego PGA jest przypięty w #ogłoszenia

Tak jak mówi Arca, spotkanie z załogą jest możliwe nawet jeżeli nie jesteś na serwerze

[cinder forge]

Nie mam dostępu do tego kanału

[stone barn]

W takim razie musisz się zweryfikować, jak to zrobić jest przypięte w #chat

[sand whale]

??

[gritty pike]

Thanks!! Would I spend them at the Village?

[cinder forge]

Zweryfikowałam, ale nadal nie mam dostępu

[coral musk]

#rules-and-roles i kliknij polską flagę

[cinder forge]

Dziękuję, niech Wam Bóg w dzieciach wynagrodzi

[shy marsh]

Ah I forgot to mention, no, they are event-based so for now you can only spend them on event NPCs on the event maps

[gritty pike]

Gotcha! Thank you so much!

[shy marsh]

You're welcome!

[plush sinew]

how do i practice a map?

nevermind i got it

[earnest minnow]

https://prnt.sc/zRU5ZqONFPKj

just my background is doing this?

do you guys know how to solve this?

[worn pelican]

./bg

should fix it

[earnest minnow]

omg..... thx so much it worked

[worn pelican]

[shy marsh]

do yall know where i can contact game staff/support? logged into my ten year old account today and i really wanna change the user on it (13 year old me thought it'd be funny to use something relating to an identity i used to go by, and its lowkey highkey inappropriate af) and i have absolutely no clue what email my account its linked to LMAO

nevermind! found it in the faq

[supple verge]

When do people who buy the plushie receive their in-game badge?

[slow dagger]

probs once they know it’s reached the goal at 100% then they will make the badge im guessing

[supple verge]

Can I get a possible reason for this and something I can do to possibly help? It’s getting frustrating to freeze randomly and missing event because of it lol

[slow terrace]

so i usdd to have a profile picture on tfm of me and my friend, and i deleted it off of my account recently. i went to place a new pfp and it reverted back to the old one, no matter what new pfp i place
any help on this??

[lime sail]

what are the requirements to write in the cafe?

[verbal lagoon]

How can I change the hashtag next to my name?

[lime sail]

You can't

If you change your nickname it will to change to other tag but it will be a random one

[maiden anvil]

1000 collected cheese, 30h playtime

[shy marsh]

hello everybody! my boyfriend is trying to change his nickname, but he made his account when he was a child, and there is an email address in his account that he does not recognize, hence he cannot make any changes to account details. Is it possible to change that email to his actual email?

[stone barn]

Yes, check pins!

[shy marsh]

thank you, I'll do it right now

[maiden anvil]

he'll need to send a contact form here https://atelier801.com/contact

[shy marsh]

does this form need to be written in English? Or can I write it in Portuguese?

[maiden anvil]

english

[vast cargo]

Can u have two galleries at the same time in "fanarts"?

Also a rlly dumb question but "close post" deletes the thing entirely right?

[maiden anvil]

no

[vast cargo]

Alright

[shy marsh]

thank you!

[undone mulch]

hello everyone! I have a question. Does anyone have a list of the rooms where the event will be?}

[supple verge]

The event starts at the same time in every room. The only reason it could be off by a couple minutes or so is due to the round length before. So there can be really early rooms if the shaman round is quick when it’s time for event, and there can be later rooms if the shaman round takes a while to end.

[noble tartan]

Does Elise & Prof Shop stock differ per village room?

[worn pelican]

I wouldn't think so? It refreshes twice a day iirc tho

[quiet pine]

4 times

[worn pelican]

Damn that's a lot

[vast cargo]

Why the heck are the emotes switched in item suggestions?

[maiden anvil]

they're okay on my end

[vast cargo]

Yes they are okay to me too, now. It was right after I posted that it was switched

[slim bolt]

Hello everyone, I hope you have a good day, I have a question. Do you know how I can recover an account? I want to enter an account that I have had for several years but I don't remember the password, and when I try to recover it on the atelier page, none of the emails I have, work, it says that it is invalid, is there something I can do?

[maiden anvil]

you need to send a contact form here https://atelier801.com/contact. they ask for an email address you have access to just so they can reply to you

[noble tartan]

is this hacking or lag?

[slim bolt]

Ok, thank you so much 😄

[shy marsh]

It looks like lag with the conjuration

[worn pelican]

whats the module thats like utility but it lets you use your skills?

[idle sky]

./room *#cbase0bt user#tag
press o, then enable skills

[worn pelican]

Thanks mint

[slow terrace]

I finished all of the relics, and the finished relics are not disappearing from my inventory. I've already reloaded the game and they're still in my inventory
Any pointers?

[worn pelican]

They won't go away

The ones without the numbers

They exist till the events done, keeping the sets from forming again

Therefore you can sell all of a set at once

[slow terrace]

Oh okay!!

[worn pelican]

but keep in mind the formed sets cant be traded

only the numbered ones can

[late falcon]

Hello, can someone help me? I forgot my email and my password but I have my strawberry purchase receipts, somebody know what I can do?

Idk if this is the right chat

Sorry

@devout pier Disculpa la hora, pero tú me ayudaste a recuperar mi cuenta hace unos meses

Quisiera saber si me puedes ayudar de nuevo 😅

[worn pelican]

https://atelier801.com/contact

Request email change

[late falcon]

I send all the information I wait your response. Thanks!

[torpid bison]

when i tried to verify my discord account the site just kept loading

[worn pelican]

you can message a mod on the forurms your discord username, and ask for a manual verfication

[torpid bison]

alright, thank you :)

[steep furnace]

Is it possible to talk to any admin?

@steep gyro

help me pls

the subject is very important

[fringe relic]

Don’t ping admins, please

Contact the moderation team and they’ll help you

Or, if it’s really important, try sending her a forums dm

[steep furnace]

Okay

[plush plume]

Hey just got a mute ingame for no reason , can any mod come to check pls ?

[lyric compass]

You definitely did not get muted for no reason. Can you DM me?

[plush plume]

Hey yes i did , and the sanction got removed an hour ago ^^

[latent wave]

Hello, could i please pv message a polish moderator? There's something really important

[nimble copper]

any mod?

[opal shard]

is there a way to lower the game graphics

im getting 8fps

unplayable

[quiet pine]

get a better pc

something that may be as old as 2015

[opal shard]

my pc spces good

like 1gb ram 500vram

cpu intel core i3-5

no gpu

its good

[worn pelican]

Turn off outfits / titles / play on minimalist mode

Play in small rooms?

[opal shard]

thanks u

i can finally play with 14fps

[supple helm]

where veryfication ?

[flat flare]

there is this guy who started trying to ban me for no reason... was going to ignore him but just screened it in case i do get banned lol

btw is there any role to get so we get pinged during giveaways ?

[maiden anvil]

no

[shy marsh]

I wouldn't worry, /ban is a room vote kick command. /report takes it to the mods and unless you really broke some rule, you should be fine

[flat flare]

oh alright thanks

[fiery sand]

my friend bought me strawberries, it took money from his account and i didn't get the strawberries

[craggy owl]

Please see this message here #rules-and-roles message

[craggy owl]

not really sure about your situation, can you pm me and explain the situation>

[shy marsh]

You're welcome

[plucky relic]

is this the plushie badge?

can any moderator confirm it? or Matza?

@night sphinx can you show the badge in full size (if it's the actual badge)? it seems like your art

[night sphinx]

i was napping, whassup

idk i don't have the file on me, it's in the hands of the communication team not me

[plucky relic]

cant you ask them to show us a good image of it? im interested in buying the badge but I would like to see it better

[night sphinx]

i literally just came back from work rn, please for requests like these contact community managers, thank you

[plucky relic]

@steep gyro can you show us a good image of the badge?

[plucky relic]

also why the outline of one wing is black and the other one pink?

[night sphinx]

based it off the plush design and had to do artistic choices due to the size and space and readability

[elder sinew]

good job i bought the plush for ur badge

[night sphinx]

what even is this design

[plucky relic]

also just noticed this badge doesnt have sparkles 😮

[night sphinx]

it's a preview for the news...

i'm sorry but do i really have to justify all of the choices to you ?

[plucky relic]

im sorry i was just asking

didnt want to judge or criticise your work in a bad way

[night sphinx]

just remember that when it comes to questions or feedbacks, please contact mods or community managers please, thank you

[elder sinew]

i think they are just excited to know all the details and want to see a better preview of what they are getting is all (:

[maiden anvil]

could we move to #chat pls ❤️

[late falcon]

Hi, some mod can help me?

Im trying to give me back my account again

XD

My english is so bad

[summer wadi]

@lavish thunder Yasal bir süreç için özelden iletişime geçebilir miyiz

[proven tusk]

what’s your language

[coral tusk]

i think its a scammer.

[plucky relic]

that's against rule. use /report in game

[spice ferry]

i had d8 and selled for 120cc xD

[plucky relic]

any moderator can ask for a HD picture of the badge??

[proven tusk]

why do you want the badge picture so bad

[dawn sinew]

Hi, I just hit the maximum number for Cheese and I'd like to have more but it wouldn't let me so is their way out.

[proven tusk]

you know you could store cheese on an alt

[plucky relic]

im interested in buying it

[proven tusk]

mhm..

[plucky relic]

also if you’re not gonna help it’s better to not say anything 🥰

[proven tusk]

wtf

so i cannot just ask a simple question anymore?

[plucky relic]

it’s not your business and i can ask if i want

[proven tusk]

stop taking everything i say as an insult

because most of the time i don’t even mean to be rude

okay enough blabbering this is the help chat

[dawn sinew]

I've tried that but it wouldn't receive my trade I think it's illegal or something with my IP

[plucky relic]

then stop talking to me 😁

[proven tusk]

[proven tusk]

you cant trade since its the same ip

send a postcard with cheese to the alt account

it will receive it

[dawn sinew]

Where do I can get this postcard from

[proven tusk]

are you new to the game

just asking

[dawn sinew]

Yes

[proven tusk]

ermmm sh

im not on my laptop rn

i have a chance tho

okay i’ll give you one and then u can send it to ur alt

[dawn sinew]

I'm sorry didn't understood that

[proven tusk]

i can give you the postcard

what’s your tfm user

[dawn sinew]

Namelessant#4447

[proven tusk]

ok

are u in game rn

[dawn sinew]

Yes

[proven tusk]

ok

[glad stone]

@devout pier Hola disculpa, te mande solicitud solo para una consulta

[devout pier]

Ya te acepté

[lilac willow]

anyone know where i can see all the availabe titles in the fishing event

[worn pelican]

The wiki has them

[smoky sorrel]

hey, is there a way to link a different Steam account to your tfm?

or are we just stuck with the same one forever

[proven tusk]

who pinged me here

[proven tusk]

wdym by that

[smoky sorrel]

my main tfm account is actually linked with a friends steam instead of my own, so i cannot get achievements anymore Y_Y

[proven tusk]

ohhhhh

uhhhh

uhmmm

are you playing on your friend’s steam

[smoky sorrel]

i am on my steam

[proven tusk]

i have literally no fucking idea how to link it back im sorry

i didnt know that was possible

[smoky sorrel]

thats alright, the achievements are rly important for me

arent*

[proven tusk]

lol

[smoky sorrel]

at the time i didnt have steam cuz my computer was absolutely dog water

so i asked my friend to do smth on my acc years ago, but they logged in via steam

so.. yeah xD

[proven tusk]

welp

i think u have to be first

to login

[smoky sorrel]

yeah, big rip

ty for the help tho

[proven tusk]

yw

[pure monolith]

I'm suddenly not able to speak on the English server, what is up with that? It was perfectly fine like an hour and a half ago so I don't know what happened LOL

It gives me an "You are not authorized to speak on this server." message

[plucky relic]

it's a bug

[pure monolith]

Ahh, do I just log out and log back in?

[vocal creek]

hi

[pure monolith]

That's not the first time today the game has bugged out on me

[maiden anvil]

switch to an international room and return to the one you were in

[opaque fable]

omg yea how tf do we change that bc mine is on my old account!!!

i mean i only need one more achievement but my old acc is no longer in my grasp cuz i forgot everything and im@pretty sure i dont have the email lmao

[smoky sorrel]

i feel like changing linked accs shouldve been a thing we could be able to do like YEARS ago man

[silent rapids]

My account got banned for a very long and unreasonable time, and I am not even sure why 😣, does anyone know who I can contact for this?

[lyric compass]

Can you DM me so I can look into it?

[frank urchin]

i just got back logging unto my account for what has been probably half a decade

i made it since 2011, and i dont know how to verify it since the email has been lost

what do i do

[maiden anvil]

you can use the contact form to request an email change

https://atelier801.com/contact

[cinder python]

ı cant join to my account

[prisma rivet]

could you clarify the issue you are encountering?

[sharp owl]

Hello

I got muted wrongly for one hour for homofobia , i have proofs (screenshoots)

Somebody can help ? :/

[cloud kelp]

just take the hour ban brother

[sharp owl]

NO! I don't want to shame my account

i want to cancel it, is it possible? i was judged unfairly

[lyric compass]

DM me

[sharp owl]

@lyric compass hostile and unwilling to consider the matter objectivel. I'm sorry for this moderation

[lyric compass]

Please don’t ping me again. We already discussed your mute.

[sharp owl]

Where can i report our discuss ?
You judged me unfairly @lyric compass

@magic skiff Hope you can help me. I apologize in advance for the ping.

[magic skiff]

What's up

[sharp owl]

I got banned unfairly

Will my profile now be seen as being penalized?

[silent quartz]

is the game up? it wont load past 0% and ive restarted my computer and reinstalled it

[worn pelican]

#help message
Try this?

[silent quartz]

it hasnt helped, im on steam. im trying the regular windows version

will update

[silent quartz]

i think its my internet nvm

[sacred tusk]

yo, my account wont let me log in and it says my email and password are wrong when it let me play just a while ago under the same login? ive had this account since late 2020 and ive spent tons of money on it so im kinda bummed rn. tried resetting the password but it keeps saying my email is wrong

[slow dagger]

you can use this to change the email and regain access https://atelier801.com/contact

[sharp owl]

@magic skiff, unfair judge

[gritty fjord]

Hiya, anyone know where I can report somthing to a mod?

[sharp owl]

You cen report here And they will reply to you, but judgement is unfair so :/
@gritty fjord

[worn pelican]

if its about a player in game, report them in game. if its a discord issue here is fine. about your own acount here is fine too

[gritty fjord]

Ahh ok, thank you guys!!

[full tapir]

is there a way i could get my old account back from 2018 without remembering the email i used? i had a lot of progress and it would suck to lose it all, and ik it didn't get lost when the game moved from website to steam, because i have a second account that i made in 2018 also, but didn't use.

[worn pelican]

https://atelier801.com/contact

Request an email change, when it asks for email put one you have access to

[full tapir]

ok thanks, but 1 more problem... i dont remember the little numbers after the name to identify the acc... and i have a few acc to the same name

[worn pelican]

Then I'd use the forum search function, input the name you think it is

[full tapir]

ok thanks!

[worn pelican]

And check for one that looks about right, or take those names and /profile (name) in game to look at stats and badges etc

As those won't show on the forums

[full tapir]

i have an old photo of my look!

[worn pelican]

Don't think it'll show on the forums, but it deffo will in game

[full tapir]

ok thanks you were very helpful

[signal gale]

Hi, i have a question, a friend helped me get the plushie shaman with badge, but he also bought a plushie shaman with badge, is it possible that i can get the game badge too? Or would my friend have both badges in the game?

[maiden anvil]

if your friend bought two badges, they should get the codes for the two badges

[signal gale]

Okay, thank you!

[proven tusk]

login with ur username maybe

[eternal token]

Hello

i have a problem with the game maybe

i play the game Tomb Rumble and i buy the badge for transformice

when i connect to transformice i still don't have it

[lilac willow]

hey is there a way to make the graphics in zoom in when fullscreen not pixelated?

[fickle quail]

uhm any mods here i need help

@novel coyote

i just installed the game and its not launching

it gives me an error saying an error occured while updating (missing executable)

[shy marsh]

Could i DM a mod about an issue? I tried a few but all of them had closed DM's

[lyric compass]

My DMs are wide open

[torpid bison]

what do i need to make the "cheese gathered first" number go up on my profile? getting to the hole first in the vanilla and transformice gamemodes isnt changing it

the "bring back 7 cheese as shaman" daily quest isnt working either

[shy marsh]

needs to be a room with 11 unique ip's

[distant wyvern]

where can i make a ticket for support?

was banned by botes for no reason

[rotund cloak]

so um...I've been wondering 🤔

[cursive onyx]

why cant i put a pictuer

[worn pelican]

You're not verified, photo perms require you to verify

[maiden anvil]

https://staff.atelier801.com/discord verify here

[worn pelican]

Make a tribe that only you exist in? Or I think when you get one the gear has an option to block all for the day

[cursive onyx]

theres this weird mark which shows up with the collector item (heres its red and light blue)

idk

[maiden anvil]

#bugs-and-errors-old

[cursive onyx]

ahh

[vestal moat]

There are bugs with this new wing item.
For example, when you equip it with an item like rock makeup, the makeup disappears.

The items are from different areas, so this shouldn't be happening

[stone barn]

#bugs-and-errors-old

[summer sonnet]

They aren’t disappearing they’re just under the mouses head

This issue has happened before, with the squid and mushroom hat

Just report it in #997005321350426754

[barren sierra]

any place i can find specific info about the event?

[worn pelican]

the wiki has a lot of it

https://transformice.fandom.com/wiki/Fishing_2023

things like intervals and relic prices are always changing

[barren sierra]

thank u!

[spiral abyss]

what are reasonable prices cuz idk

[tiny wedge]

hey, I'm new in the game. Just get into a public game with a friend and I got perma banned for, as far as I know, no reason

[worn pelican]

are you using a vpn?

or the puffin browser?

i ask as a ban also bans the IP the ban was recieved on

[tiny wedge]

ohhh

well yeah no, this is just the familiar computer, doesnt have a vpn on it lol

[worn pelican]

no one else plays the game?

[tiny wedge]

nope, first one

[worn pelican]

id contact a yellow name on the right and ask about it then

[tiny wedge]

sorry, what yellow name?

[worn pelican]

the mods

they have yellow name on discord

[tiny wedge]

got it, thanks

[graceful niche]

I have a question: How many days/hours i have to wait until my map is approved by Map Crew?

[shy marsh]

Have you entered your tfm username and tag correctly when you were promoted in Tomb Rumble?

[analog hatch]

I don't think there's a set time for them to do so

Just wait for them to evaluate it so you can have your feedback on your map

[limber jungle]

I was banned due to a security measure because I changed the email address on the account and no one is interested in it and no one looks positively at communication through the site, I'm telling you all the necessary information and I see the result of not being able to find such an account, is it a joke or a fact, it looks funny

@steep gyro

[maiden anvil]

please don't ping admins

[magic skiff]

If you want to recover your account you will need to send in a contact form

https://atelier801.com/contact

[limber jungle]

I threw it away and there was no positive response, and the response from the one that said that such an account could not be found, which is funny

[magic skiff]

What's the name of the account?

[limber jungle]

+Benatia

[magic skiff]

I'm not able to check properly as I'm not at home, but the account does exist.
If you can prove that the account is yours, you'll need to send the evidence via the contact form. Any past fraise purchases are a big help in proving it's yours

[limber jungle]

Don't you understand, I've already written for communication, the answer is negative, but everything is right, I'm telling you the funny situation

Call an admin account, I can tell you everything, what's on it, what's not

[onyx lava]

i got banned on my alt for hack while afk in racing1 💀

how am i hacking when i'm not moving

[magic skiff]

Then the information you have provided must be incorrect 🤷 there isn't much that can be done unfortunately

[limber jungle]

All the information I have given is correct :)))

[rotund cloak]

I messed up! I was playing tomb rumble and redeemed the transformice badge, but I wrote the # wrong what do I do? 😭

[maiden anvil]

i think you'll have to buy it again 😔

[rotund cloak]

it's not in the shop anymore 😭

[plucky relic]

just make another acc

[rotund cloak]

I used another steam acc and the transformice section doesn't show up in the shop...

[elder sinew]

this happened to me you have to use another steam account like i had to use my bfs after making this mistake

[worn pelican]

Just wait time, you're allowed to buy multiple

I have the badge but someone else bought it for me

I can't remember how long the badge needs to wait between purchases

[rotund cloak]

alright thanks

[cosmic field]

hi hi, is there a way to reset password without username? i havent played in years but wanted to get into my old account, i know the email 100% but no idea what the username was

[worn pelican]

actually yes, in a way

make a new account on the email, and log out. log in using the email

it (should) give you a list of usernames on it

then you can reset it without problems

[thorny fossil]

why cant i text in event section here in discord

[pallid star]

You gotta verify @thorny fossil

[thorny fossil]

how

[thorny fossil]

?

[pallid star]

Oh sorry, watch here:
#chat message

[thorny fossil]

it worked tyvm 🙏

[pallid star]

Np, welcome to the verified club!

[thorny fossil]

[cosmic field]

on the atieler website? i cant seem to log in on transformice it just says adobe not supported, and now when i log in via steam it only takes me to the new account hmm

[worn pelican]

I'm not sure then, I've never actually tried. I've heard others could tho

Otherwise best bet would be to check the email for anything from atelier, as the confirmation email to verify the connection would include the username

[thorny fossil]

Try look for your username through the email it self, it could be mentioned somewhere unless you deleted it.

To look*

[full bridge]

Are u only able to get the rewards for the completed relics once ?

[supple verge]

Yes, you can only get them once

[wet orchid]

How do I change my nickname on here? It's not accurate to my in-game user anymore and I can't use /nick

[worn pelican]

just re-verify

[wet orchid]

where do I do that? 😭

[worn pelican]

https://staff.atelier801.com/discord

[wet orchid]

ty!

[ruby raptor]

someone had a really offensive symbol (nazi swastika) as their shaman totem and was using it a LOT is this bannable?

[plucky relic]

yes

[pulsar light]

It is

[quiet pine]

yeah even drawing it is considered a hate speech

[ruby raptor]

alr i reported em so i hope thatll do something

[vagrant karma]

can i dm a staff member about a possible mute

[stone barn]

Is there a title such as "pingless"? if so, for what? (yes I've checked wiki and I don't see it there. I'm almost sure I saw it in game though)

[subtle grotto]

Yeah I don't think we have such a title

[plucky relic]

there is

for 2000 gathered firsts

[stone barn]

Thank you!

[proven tusk]

what about pingful

and yes i know this is help chat

just woke up 😭

[normal dome]

how chatcolor name change?

[gritty bay]

.

I was banned for 24 hours, the only one because of insults, and all those who were swearing and cursing, no one was banned
@here

My old account was banned forever to avoid being banned just for swearing
The insult was not racist or cheating using the hack
👀

[slim bolt]

Hello, does anyone know why my missions don't count? I have to complete certain maps in some game modes but when I complete the map it doesn't count, it happens with racing and defilante

[plucky relic]

6 mice are needed for the completed maps to count

[slim bolt]

Oh, ok, thank you so much 😄

[dapper charm]

hello we've all reported in game multiple times, but there is someone who is sharing horrific image links and saying slurs in en vanilla1

they keep coming on alts

[subtle grotto]

U need to report them in game

If they create an alt acc u still have to report them

Nothing else to do

[pure monolith]

Yep have the same person here right now sending gore images

Oop he just got banned

BACK AGAIN IMMEDITALLY

Reporting again

[dapper charm]

Yep already reported, ty

[pure monolith]

I have reported 4 of his accounts now in total 💀

[stoic fog]

Hello. I have a problem that I would like to log in to Transformice, but I do not remember my password, and I did not enter my e-mail address. How do I regain access to my account?

[subtle grotto]

You can try here https://atelier801.com/contact

[vernal musk]

Dam, they should get ip banned

[subtle grotto]

all bans are for ip, they are just changing it

[vernal musk]

Oh

😭

[lament blaze]

would some admin help me get my old account back?

[subtle grotto]

https://atelier801.com/contact

[tough inlet]

como eu resolvo isso?
Transformice v1.769
• Flash version : WIN 16,0,0,276
• Changement de serveur satellite
• Serveur satellite

[deep sinew]

who do i talk to for appealing bans?

do i just use the contact link for it?

[lyric compass]

You can DM me and I can look into it

[distant oriole]

😦

[full bridge]

Why doesnt my game have any music?

the music isnt turned off, only sound effects play

Ah nvm its all fixed now !!

[coral tusk]

Check the settings. Re-enter the game

[worn pelican]

the symbols are backwards for some reason

in settings that is

[worldly lily]

i cant change my e-mail

[worn pelican]

https://atelier801.com/contact
Request one via here then?

When it asks for email put one you can access

[worldly lily]

I don't remember the e-mail of the account I created in 2012 (I probably made it up). when I send a ticket, they always say 'we couldn't prove it, we are protecting it from thieves'. no one except me plays from this account, I play in the location where I created the account years later. i occasionally enter the game. when I noticed it on steam, I wanted to enter this game again after years (4-5 years later). i need to verify the e-mail for nick change. since I don't know the e-mail, I can neither verify nor change the nick.

[coral tusk]

Try to provide as much information as possible

[worn gyro]

I changed my name 2 months ago and I was using this name for a long time but today I entered the game and my name changed by itself (it was back to my old name). What is the reason for this? How can I fix ?

[subtle grotto]

Dm modo from ur community and ask for it, probably ur name was offensive or had some bad meaning

[worn gyro]

No, it was not offensive or bad meaning. My name was lexaa.

[subtle grotto]

U won't know if u don't ask mods

[worn gyro]

how can i contact the community ? I wrote an article on Atelier 801 community but i didn't get a response. Who can solve to my problem ?

[worn gyro]

how can ı contact to mods

[subtle grotto]

Check who is a modo in ur community, then try to dm them on atelier on in game

[worn gyro]

okey, thanks

[dawn sinew]

how can I make players invisible?

[dire sinew]

write /watch nickname#0000

[dawn sinew]

it made me hidden too, is there a way to unhide me?

[dire sinew]

what...

you write /watch and after your nickname

[dawn sinew]

it worked tysm

[dire sinew]

you’re welcome

[subtle grotto]

#chat message

[maiden anvil]

https://staff.atelier801.com/discord

[hushed musk]

can someone tell me when i will get item from giveaway? idk how long i should wait so i ask

okay, thanks!

[fair sorrel]

@midnight ferry posso falar com você?

[scarlet copper]

Perdí mi cuenta, no me acuerdo el correo pero si la contraseña, alguien puede ayudarme?

[shy marsh]

who do i need to contact for a ban appeal?

[coral tusk]

Mod of ur server

[shy marsh]

i-?

what server

oh

i contacted @novel coyote

but dey ignoredm e.

[coral tusk]

Another?

[shy marsh]

@obsidian hawk please lemme appeal my ban from 2016.

[novel coyote]

Firstly please don't ping Meli. Secondly its been far too long to try and appeal a ban from 2016.

[shy marsh]

OMG WHYYYYY

CANT YALL ACCESS DI DATA FROM 2016..

[shy marsh]

Hi there!
Just a quick question that would change my life, how can I make the game screen bigger? Because when I go to full screen it's rather pixelated and then from a distance it's much too small... see attached photo

Ah I can't post a photo

:/

[plucky relic]

was the plushie campaign deadline extended?

it says 10 days left from now

but yesterday it was like 5 days left

[subtle grotto]

Full screen is all u can do, but yeah it is very pixely

[plucky relic]

@maiden anvil

[subtle grotto]

I saw all dates changed so I think so

[maiden anvil]

I don't know sorry

[plucky relic]

cant we ask someone?

[shy marsh]

any mods? I need help with my account

[lyric compass]

You can DM me if you still need help

[lime sail]

can you tell us later what was the cause for changing ur nick? I'm curious

[worn gyro]

i put this name when i was little and i don't like it now so i changed it

[lime sail]

aaaa sorry for confusion I meant why mods changed ur nick back to the old one :D I don't see anything wrong with the new one

[worn gyro]

I don't know either, I still have no idea how to fix it

[dawn sinew]

how can i see my fps?

[maiden anvil]

./ips

[dawn sinew]

thank you

[distant forge]

@cold iris bro, could you review my ban? I know I wasn't hacking and I can prove it, I don't even know what hack I "was using" at the time of the ban, my nick is Ytalooww#5843

[proven tusk]

You wanted to attach something like this?

[shy marsh]

yeah

please

[proven tusk]

theres no way to make it less pixelated

thats just the way it is

[shy marsh]

:/

[proven tusk]

idk it looks normal

for me