#help
1 messages Ā· Page 12 of 1
can a moderator please help me?
Hey, is there any moderator that can help me??
My cheeses disappeared from my account! Until last week, it had 1259 cheeses, but now it only has 195 š¦
I was saving up to buy a fur, but now that there are only 195 cheeses, I'm going to have to start all over again....
yo did you know that you can buy multiple badges in the village
The number is how many times youāve bought / earned it
Does anyone know until when the double cheese/xp will be activated?
It ended already?
Not yet
Think itās till the 11th
How can I gift fur to someone?
One message removed from a suspended account.
Go into the shop, thereās a gift option. From there, you choose which fur/accessory you want to gift and copy the code sent to your email to paste it in the box. After that, Iām pretty sure you just enter the playerās username#Tag youāre wishing to gift. Could be missing some steps as I havenāt often gifted, but it should be clear after the email code. (You can only gift players things with your own fraises balance, not with cheese)
DM me I can look into it
One message removed from a suspended account.
Please DM me in private!
One message removed from a suspended account.
problem is there is no gift option
There's requirements
Let me get them
to gift you must meet the following requirements:
-spent at least 30 hours on the game
-bought a fur for yourself at least 7 days ago
-gathered 700 cheese
-registered your email
algum mod br ?
inventory or shop?
One message removed from a suspended account.
if your account got banned, that would be why
account bans ban the IP for the duration as well
id ask a mod of your community about the ban
el noping es ilegal? xd
Shop
No, itās just a VPN.
Did you share your account with someone?
y por que cuando entro con el noping activado, me sale que estoy baneado? Ā”-Ā”
Are you sure the ban isn't applied to the IP and not your account? You can DM me your username and tag
No
esto fue lo que paso, active el noping, y entre con el tfm de steam, y vi que si me bajaba el ping, estuve jugando unas cuantas partidas en vanilla con mi amigo, luego quise probar si tambien funcionaba con un standalone, entre sin problemas, quise volver a la sala en la que estaba mi amigo, y no cargaba la sala, dicia algo de "service..." o algo asi, entonces quise probar denuevo en el tfm de steam, y me salia que fui BANEADO por hack '-'.
tengo que resaltar que, luego de eso apague y cerre el noping, y entre a tfm sin problemas, pero cuando quise entrar a la sala en la que estaba con mi amigo, otra vez no cargaba.
osea si me dejaba entrar a otras salas menos a esa, esa nunca cargaba.
todo esto lo probe con dos cuentas :
Emanuelxde#0762
ToXsYk#7126
la sala fue *vanilla1
si hice algo ilegal disculpen, puedo dejar de usar el noping, solo lo quise probar por que lo vi en un video en youtube xd
Have you ever used vpn as well?
no entiendo a que te refieres con IP, disculpe, pero espero mi contexto ayude.
:0
le respondiste a otro disculpe
:c
Xdddd
Mmm yo creo q ya no
o ya mimiendo?
Rickuy4#8933 | 5/11/23, 04:43:31 a. m.
Mmm yo creo q ya no
ke hice
pto discord
aueno, gudnai
Lol:o
Pero no q si te deja entrar?
nakano mesias
ke hace despierta loca
a que horas te duermes
no tiene clases?
weno creo ke nakano no respondera, me woa dormir.
xdxd
oh thenm idk
so like if someone sends me a gift (an item) while im offline will i just receive it the next time im online or can people not send gifts while im offline
u will receive when u next login 
ok thx!!!!!!
No
Hey, now that I've looked deeper, someone hacked my account and bought six emojis
emojis i never even thought about buying
what do i use these for
Si no te deja entrar con el noping y a tu cuenta si, significa que esta baneada la IP del noping
y eso es por algo que yo hice? o de otra persona que uso la misma ip? o nose, no entiendo, se puede desbanear?
quisiera jugar con el noping en los 7 dias gratuitos que dan xd
y lo de que no me cargara la sala, es tambien por el baneo de ip?
No lo hiciste vos si tu cuenta no esta baneada, el noping es un VPN el cual te comparte "el wifi" con otros usuarios, lo mas seguro es que si no te banearon la cuenta a vos le banearon a otro por hack
abueno muchas gracias
Hello, I have an issue with an account. My partner lost their password and canāt find the email linked to it or it just says the player doesnāt exist which is odd⦠Anyone had this issue before??
"the player doesnt exist", you need tags now. if its mid 2018 or earlier its #0000
or log into yours and check via the friendslist or search the forums
Is there any reason Iām randomly crashing from the game? Itās been happening more often for the last few days and thereās nothing else going on with my internet or other opened tabs like YT. I just randomly freeze
whats the link to the wardrobe thing that you could make a outfit
oh nvm it needs flash
otherwise you can use /dressing
OOOO TY
Thanks for the info ! Unfortunately, I donāt think the acc got linked to an email sooo yeah :/
I guess I lost my account for good, that sucks
Nope!
You can request an email change for the account
And use that to change the password
^ fill out the contact form then! It'll help get the account linked to an email
Yeah there are some suspicious activities on your account. Seems like those who have access to your account did not change the email linked to your account yet, I highly encourage you to change your password now
Ok, but what about my cheeses?
Won't I be able to get them back?
i need help
pls
@soft knoll
this is very important
??????????????????????
???????
You can DM me but I can't log in at the moment if you have an in-game problem
who is a an EN mod?
can someone fucking helpm e
all these mods and none of them dong their work
yes thats what i did and they dont respond
and i tried talking to don and they dont know how to help me
no my time is important
???:(
they cant even respond
Hi
Does anyone know how to solve this problem on the forum?
Do you want the links to be embed in the spoiler or on the spoiler's name
Idk why there is difference between your preview to his preview, rip
I thought maybe it's a code fail, but if you see it I think he should see it as well, maybe someone else could help
Modsā time is important too. They donāt do this for money, theyāre volunteers as far as I know. They have lives as well and Iām sure this isnāt most of their top priority. And tbh with how rude youāre being toward them, Iāll be surprised if they even want to assist you, so maybe tone it down.
Hi, I'm an EN mod you haven't contacted yet, you can DM me the details ^^'
most likely you have coded something wrong in this bbcode
you can send me that bbcode by private message on the forums and i can try to fix it for you
hmm tbh saw it wrong, it's not bbcode but send it to me so i can see what's going on
I just looked at the form, it requires the mail, the issue is I donāt think my account was linked to an email
if it wasn't linked to any email then send this instead of the email
Send what? Do I just explain that it wasnāt linked?
if ur sure 'bout that then you rlly need to send it like this, i don't see any other way if the account doesn't have a linked email
When it says email, attach one you have access to
They'll just want toy to prove it's yours when they reply
They reply via email
sup
i got muted for nothing
i wanna proof that i said something "bad"
because i didn't say nothing at all
DM me your username
I already sent the form without putting an email, I just put the one I wanted to link my account to, do I need to send it again??
They'll contact you via email, to have you prove your account is yours. That's what the slot that says email is for
That's why it says "required"
Yes you need to send it again
I'm wondering, are the developpers still working on tfm adventures ?
Why are mods not doing anything when toxic people are in the chat saying bullshit when they got reported many times?? I know mods arenāt always available but stillā¦
You can change your username back to Nikoly2009 but you won't get back #0000 tag
It'll cost 15$ worth of fraises tho
Yeah, forgot to mention it
After you'll pay 1500 fraises (15$) you can change your name to Nikoly2009, but you will never have #0000 tag again, your name would be Nikoly2009#8634; there is no other solution than that
š¤Ø
what do you mean emoji with raised eyebrow??????
I think is like "What is Happening here" š
how do I attach multiple blue hinge like the picture in common mistakes in shaman techniques fandom page?
Use the arrow
and hit your nail key
You can then place that nail onto other objects
got it, thanks
Any mods around? Theres a lot of vulgar ppl rn but none of my reports are going through
How do others expand their range of putting things if theyre a shaman
usually divine mode, but there's also a skill in the skill tree that increases the range
- the apple
Can a moderator dm me please about a ban appeal
you can dm me
Can anyone help me with this??
i doubt anything could be done about this, i mean whos to say youve probably bought them and consider it a mistake & hope to get it all back, fortunately cheese is easily farmable
my guy is speedrunning his ban
Sorry for a late reply, but probably no
Oh
So ok, I'll try to get more cheese again
I didn't like the emojis that much so I'm pretty sure I didn't buy them
But anyway, thanks for the help.
@tight thistle It turns out that I was banned for farming I was only using vpn and they gave me 720 hours help
What can I do so that they can lower my ban?
I was banned from my local ip for spam my tribu
can anyone help it is saying cannot chat in this server why? ive had my account since like 2011
You're connected to a server that's probably different to the server of the room you're in?
I had that bug before, I just needed to relog in
This would happen when I keep flipping through international rooms
If you mean here, discord server. If you verify you gain access to more
In game just either a) relog, or b) go international and back to your server till it's fixed
Still lf a mod to help. Ive got screenshots since I had to get offline but everytime I see these goobers theyre throwing slurs n other things around and none of my reports go thru on em.
Is there a commissions chat?
Time to ask a prob dumb question lol
Are you able to Gift/Buy others Fraises?
Not a dumb question, the short answer, I think, is: No.
unfortunate. thank you!
Welp, I did an experiment to see how responsive the Mods are in game, so I made a guest account called F###N###### (racial discrimination btw) , got a ban in like 10 minutes. I like that the mods are so quick to respond (unlike in other games). Just wanted to share this.
Tho, you could give lesser bans to pple who did sth like this for the 1st time. (NOT the experimenting, you know what I mean)
Cmo cria mapas?
Have you tried the contact form? https://atelier801.com/contact
hey any admin pm me pless or key my pan froom account Hazokaa#6639 pless
i just logged into an old account that i havent touched in 9 years, why do i get this when trying to chat
Either relog,or go international and back
It's a visual bug
Your messages are still sending
Yes, you can buy fraises for others but it requires the link you get when you go to buy fraises for yourself. Which then needs the verification code, so only have those you trust buy you fraises
You both need to keep the link open till it goes through
can any sentinel help me?
is playing with a console controller against the rules? o_o
Nope. Impressive if it works tho 
where do y'all vote for the next sale fur?
How to level up my rank
#sale-suggestions but you need to verify your account here to be able to see it
unless you login and buy the fraises from your own money on their account with their permission and then just simply leave, no.
It requires a code sent via e-mail iirc, so it's double trust
well one guy bought me once and there was no email code
and what's iirc? i saw people use it a lot
Ive not used it before, but I thought I heard someone say It needed one
May be wrong
If I Remember Correctly
ah
Hello, i recently got back into playing TFM. Ive been playing deathmatch, and ultimately have had 170+ ping every match. Someone told me Noping could help lower my ping so it will run smoother and that it helped them as well. So today I downloaded and tried it but got banned for 31 hours for hacking? Is that considered hacking or should I bother to appeal?
Thanks for any feedback
You could always use a VPN to put yourself closer to the server, as vpns are indeed allowed
No idea about what you have tho
Well right now I have nothing just transformice downloaded through stream. I dont use any VPN as of right now and I deleted the Noping software that got the account banned
You can DM me
what are the planks in sales?
how do i verify it?
thank u!
how do you gift people?
In the shop
Hmm, I couldn't really answer that
If your account is new then yeah you have to wait 30hrs and have 200 collected cheese too 
well the 200 cheese is done
why can't I export maps with images? Does the game only allow up to a certain amount? it turned out so beautiful, it's wasteful that I have to put the map down
can someone giff me items pls
š
@shy marsh @tall trellis @calm jackal @wise breach
disculpe que los moleste
pero necesito ayuda
como es esto de que recibirƩ nuevo apodo?
por favor
si me pueden escribir
Hola. Alguien me puede ayudar con una cuenta antigua?
nuh uh
we donāt do that here
go beg in game
maybe someone will
Better not at all
Is there a commissions channel? Where can I apply to be an artist for transformice?
honestly yea
DM me
Ekro#0010 pm me
what are the shaman items?
its not the appropriate type of question to ask here but i havenāt logged on yet š
Where do I request a feature?
Something to be implemented in the game? Then > #suggestions-old
do shaman items get saved to outfits along with clothing items or is it just clothing?
Just the clothing
Only thing that saves which is sham related is the sham feather colour
ooh ok thank you!!! 
how to log in?
anyone know the ball and anvil in sales?
You're unverified, check pins in chat to verify
okey thank you, but What if my another profile in transformice is connected with my dc, Can i change it on new account in transformice ?
or i must create a new discord account to connect my current account?
I need to talk to mod to report problem in atelier website
You can verify under the transformice you wish, it'll override the current account on the discord
@worn pelicanthank you very much ā¤ļø
Can someone help me I forgot the numbers after my nickname #
You can log in with your email instead of your username
Otherwise if you tell me the name I'll search the forum for it
hey so i had an old acc and i got a problem with logging into it. So 1, my email i have for it is inaccessible now bc silly old me screwed up (i can can kinda remember the name but not fully). 2. i changed the name of the acc ages ago to something which i do not remember now bit it was somehting in relation to milk idk. I was formally stargalixy tho. and lastly i dont remember the password of the acc (i would change it if i could but im unfortunate)
idk if its the right place for this
i did have a previous discord account here but it got deleted bc i fell for a silly discord scam š
Damn, how unfortunate
š
i made a new account tho i dont mind if im unable to get it back
i just wanted to know if it is achievable bc nostalgia
unfortunately you can't retrieve the account if you don't remember the username and pw
I am once again asking for help from a mod because the same ppl are constantly throwing slurs around and telling ppl to kill themselves this is kind of ridiculous atp
Please use the report function in game, there're some currently online mods right now
How do you lock a room you created?
What's the purpose of karma points?
Modos appreciate positives karmas when checking reports, maybe? I donāt really know but you can do nothing with karmas
correct me if im wrong but theyre either for:
- when mods check your reports and they seem more "legitimate" the more karma points you have. like what santoex said
or 2. theyre basically cookie points for good behavior (like in kindergarten you get a gold star for excellent behavior)
Thanks
some guy wrote me inappropriate stuff
i feel very uncomfortable now since he knew my age
i have a screenshot
Can any mod help? this guy is spamming these lyrics on my private, tired of reporting in-game
Do accounts get deleted if they are not used ? I have been inactive for a bit and i cant sign in anymore- i tried reseting my password and it says no existent player
Accounts don't get deleted, you need to use your tags. Or use your email instead of username
Can't you just ignore their whispers
What do I need to do to become a moderator?
different communities have slightly different requirements, but in general a mod should be:
- 18 years or older
- fluent enough in english to be able to have international discussions (full fluency not required unless applying for the EN team)
- full fluency in the language for the community youre applying for (ex. must be fully fluent in spanish to apply for ES)
- active player in the community youre applying for
- no serious / recent mutes or bans
- TFM account a least 6 months old
My account was suspended from the game. When I asked the Turkish moderators, they banned my account when I asked the question instead of answering, can you help me, what is the reason for the ban? Abdulhamits#2227
@stray lark estão fazendo bullying CMG no chat survival
Olhem as logs
The worst part is that moderators do nothing about it
Ah sorry, I have no idea what's being said there. I only speak English ^^;
For BR chats in BR rooms, I'd recommend using the report system in-game so a BR mod can assist you
If you do /mod in-game, anyone with [BR] next to their name is a BR mod
Additionally, anyone with a yellow name and a BR role here (I only have EN), is a BR mod
I've never seen a BR mode on transformice
I believe Fennekko#0010 is online right now. If you do /mod, you'll see them
They can still see reports if you use the in-game report system

hello, i wanted to talk about a mute that i just took
Ok, I will ask here, because I think this is a problem related with maps everytime when there're event maps. So I decided to use command /erreur_image to see errors. When event started, map didn't load, but after tens of seconds an error appeared.
This error says that the image below could not be found/loaded and that's why I can't see a map.
Is there a way to fix this problem? This is really annoying for me :c
The image is loaded through urlrequest probably which is one of the as3 built in classes
Why it isnt loading properly is a mistery, must check the swf
BR mods are missing
o.0 how come
How do people have other colors then blue for shaman?
The feather next to the emote panel
It's unlocked at 1000 total saves, along with hard mode
The hex code /colour picker for the shaman on the bottom, mode picker on top, and your totem maker
How do you know how many mices you've saved ?
On your profile
That rat image
Itll say saves: xxx/xxx/xxx
The first is total saves, second is hard mode saves, third is divine mode
There's a category for shaman, and for mouse
240 more to unlock a new sham mode^
:D
DM me if you still need help
does anyone know if i can get my account information w/ just my email? i forgot my login and my password 
nvm i found my nickname!
question. if u win a giveaway do u need to pm somebody or do something? (my first time winning anything)
Nope, just wait till it's gifted -- could take a couple days
Only one you gotta ping someone for is "fur of your choice"
oooo okay thanks!!
how can i get right to polish channels? bc i can only text here on national chanel
press on the polish flag
hii, i have a possible dumb question from an old returning player ahrjklems but do old collector's items ever return to the shop? or is it a once they're gone they're gone type of thing?
they return on sale, yes
omg fr?? thank you š
Iād there a mod available ? Thereās someone afk in a room but they move every 2 sec (bot maybe?) so theyāre never de spawning and itās very very annoying :(
This isn't against the rules, I would suggest votekicking them from the room
EDIT: Anti-afk macros are bannable
hey hi i wanted to ask smth as a returning player too ab items that go on sale
if they go on sale (for ex, the pigtails from yesterday), will they ever come back?
Yea they can cycle back in but usually it takes a long time so if u want em grab em
wish i did that yesterday thank u lemon
Excuse me guys, but i need help with something that has to do with my account, is there anyone that can help me? if so please whisper me in private
okay it sent
Why did i get ban for āinsultā if i didnt play for 2 months basically at all (was just logging in to see new furs and items on sale, if i played it was for 15 mins max and i didnt talk) and i never swear or anything? I think the worst thing i have said is NB. Can i get unbanned?
nb? noob?
Please let staff deal with account issues 
i did tell them to talk to a mod
how change username?
in discord or tfm?
but please let them handle these things themselves, as it can cause confusion otherwise
I tried logging in with my email but it didn't work is there any way I can see the numbers?
What is soemthing we can do with the Shell currency? like seriously i cant find anything ''good'' to buy with it
where i can use those and for what?
That's my exact question xD
@shy marsh You can use the shells to trade for things on the event shop maps. Itās mainly for stuff like inventory consumables
thanks!
Is it still /whisper to open a whisper or am i doing it wrong xd
If it works then it's not wrong
There's /w
Note I think you have to include the #xxxx part?
How do I appeal a specific situation about a false ban?
And how much is "Someone else was on my account doing weird stuff" believable
He knew the password since 2017, but I forgot about it
Also I forgot the email so I couldn't actually change it
He messaged me in 2021 I think, on my older account @tall temple and told me he just wanted to say hi
And then just messaged me again saying casually that he started insulting everyone going apeshit
Well I was positive that the login IP address is being actually logged so it shows that two different people are using this account, but I am not sure
My username was Z0055234#0000, polish server (Not sure if that matters)
That I know
I'd ping a polish mod and ask about it
Regarding the ban
https://atelier801.com/contact
That will let you request an email change
Feel free to message me
where do i post a concept of a fur so that someone can have the chance to improve it? im not great at anything other than making sketches so...
Id post it there
And mention that others are free to improve it with credit to you
Can I DM any EN mod about something? Iād rather not post the topic here and itās kind of been some days since it happened..
You can message me
Alright, thanks. Ping me when DMs are open ^^ 
My DMs are always open
Weird, it didnāt let me msg you earlier
Yours might not be open then
I get notifications from others all the time, so idk. My settings allow them. Id check on your end.
Weird, didnāt think Iād have to change mine too lol, thanks
His DMs are open 
does anyone know if there is a way to download tfm on mac besides steam? ;;
bc i think steam is making it super laggy for me
not sure if this is the right place to ask but
does anyone have good quality images of the shaman emotes? (like angry, sad and others)
what is this? i deleted and downloaded again but didnt work 
#help message try doing this
np
How recent must a ban be in order to count?
how can i receive the giveway item?
fill in a contact form https://atelier801.com/contact
thanks
Can i bump my sale suggestion?
There's no time limit, no "once 3 months have passed then all bans are ok" type of thing.
A lot of the time it depends on what the mute/ban was for, and for how long it was
For example, speaking the wrong language in a room (such as speaking Spanish in an EN room, or speaking English in a BR room), while still against the rules, holds a different weight than someone who was sanctioned for saying extremely homophobic comments (such as wishing all gay people to burn in hell - yikes!)
Typically, the longer the mute/ban, the more likely staff will want to see more time between when the ban ended and when someone applies to staff
A lot of the time, it's honestly on the applicant to decide if their current sanction history is good enough to apply. Reflect on your own actions, do you think you would invite someone into the staff team if they had your sanction history? Why or why not?
don't repost anything that's been posted under 3 days, please!
if it's been longer, go ahead
Thank God I asked lol
here to help
do u have a link to .exe? i can only find a windows version
wait nvm
itās not lagging anymore today :p idk what happened LOL ty tho ^.^
Can i know, why i got banned from server from other account š @here
As a discord mod
you can appeal your server ban by sending a forum message to a staff member. please don't evade your ban
You can DM me
@tall trellis @shy marsh @mild ravine holis, necesito ayuda con un asunto de mi tribu
Te mandƩ solicitud, por favor, no hagas ping a tantos mods.
Nick: wyspa997 today in event first time pay for chest in shop. and bug this not give me reward, can get help
Are you sure it wasnt a shop item?
Could be a network issue, slow network traffic or something like that
Any game mods online that could help me with something?
type /mod in-game
Thanks
I want to download Transformice game
But I want the link
whats the planks in sales?
clouds
how do i do it
Is there a way to put customization on different layers? Like here, put the hat on the mask
Sadly no but they should really add a layers option
fr ;=; i want to be able to not loose the entire hat to a mask
Am I able to DM a mod about a user from this server that's in my DMs, just to make staff aware of them?
has this been handled?
yep
when contact lenses go on sale, do all the colors go on sale as well? or does only one color go on sale? and if all the colors do go on sale, do they sell other items in that sales rotation as well or is it just the lenses?
is there like a prediction for what collectors items will return and when?
It's just one at a time usually
oh wow!! ok, thank you!
Sales are themed, so there might be some regarding currently running events in game, or irl (like the Mario movie), or seasonal
But not always
Sales always go together tho
So you won't see Halloween mixed with summer
so if i want a specific collectors item ill just have to wait and hope that item returns?
yeye
You can verify and suggest them in #sale-suggestions
https://staff.atelier801.com/discord
Verification is via here
Every three days
oooh okay thats great!! thats pretty often imo
is the greenhouse event sale coming in 19h?
If the shop says 19h then possibly!
It's not guaranteed that the next sales are greenhouse themed, but they might be
but the latest post on social media feed it says it is tho right?
The ones in #social-media-feed are the current sales
uhh-
the sale post in #social-media-feed gets updated when theres only a few hrs left so yea
is it possible to link a second/alt email adress to my account?
you can ask #chat for current sales, however theres rarely knowledge on the next ones so rlly you can... only wait till the sale active rn to pass
It's one email per
If you can't access the one linked, you can request it to be changed
Hello, I just logged into my account for the first time in several years and all my progress and and items and such are all wiped from my account, anyone know what or where I can try and get this fixed?
It is
Itās the SAME account, only difference is I used to play in browser before Adobe shut down and I just logged in on Steam
I'd talk to a mod
It even has my 2017 account creation date but nothing is on my account anymore
See what they say
Cause I'm not sure how it could appear that way, since I know admins/mods don't wipe or delete accounts
Am I allowed to ping/dm them or do I have to contact some other way
Iām so confused I logged in and out a couple times and itās back to normal 
some mods have their dms open so you can try directly messaging them through discord
well thatās a very very strange bug
the only thing that āwipedā for me is the cheese count when the 1.5k cheese inv thing was added
but it got fixed
i mean i came back in 2021 and that never happened to me
@steep gyro i have been going through a mask of abuse for months in game just because of my identity. can i dm you? or where i can contact you? i tried talking to mod already but nothing.
Tried logging in with puffin?? No idea what that reason is even supposed to say????
puffin logs you in through a VPN, so you might have logged in with a banned IP
Huh, alright, guess I'll see what's going on once I get home
Aloo
Algum moderador?
@everyone
fui banido injustamente
meu nome Ć© Wl_4i20#8201
se eu chegar do trabalho e continuar banido
parei com esse jogo
Ć© isso
is there any way to get someone's steam name from tfm?
it says you got banned for insults
nope, unless u personally ask them lol
Hi, I am a linux user and I have a bug in transformice with my keyboard layout and I think that it doesn't comes from me but from transformice, where should I report it ?
te mandei uma mensagem privada
It's not an account ban
Just ip
Refresh puffin and try again
Puffin uses its own IPs rather than yours
Therefore many are banned
Just refresh, your account isn't banned.
Alright, thanks
I forgot the password and e-mail of my account that I used for a long time, can you help me with this?
You said youre using puffin, which does not use your real IP address; its a VPN which is a random location. The person who was banned was most likely also using puffin and had the IP set as the same one as youre on. All you need to do is change the IP location or just dont use puffin.
Thanks
Itās pinned in this channel how to get assistance with this
It asks for the old password in that section and I don't know my old password and the e-mail is not registered with me.
https://atelier801.com/contact did you try this
Ask for an email change
They'll send you an email ( so make sure you put one you have access to) and want you to confirm it's your account
Anything like " first fur bought with fraises" or fraise purchase slips
Nobody will ask for your password. Where are you seeing this?
I do not know the e-mail and e-mail password of my account that I used in 2014, which only knows my gim password used around the game, and I want help on this issue.
Yes, so use the contact form in the pins like I already mentioned
it asks for mail in the contact form and I don't know how many times I said it
Whats your native language? Maybe I can suggest someone you can contact to get more assistance with this.
türkish
Ill see if a TR mod can come help. But try filling out the email change section and in the beginning put in the email you want to use/have them contact you at
?
i just got banned from vanilla 1 for trying to use freeze to stop the mice from jumping off and ruining the platform but it happened midair and a lot died. i started 3 days ago and i wasnt trying to grief what do i have to do to get unbanned from that server .-.
It's only a few hours
If it was a room ban
En v1 loves to remove trolls from the room, and after that, they thought you were a troll
Regardless of if you are actually one or not
that a bit sussy
sussy bussy
Um can a mod unban Pow?? She's being impersonated.
There is multiple mods who are showing available or idle on the right side.
yeah i see, i would like to know why i was banned for sharing a meme
Feel free to send me a message
thanks
hey , I recorded a video of a player trolling in parkour mode but I don't know where should I send it
hello , im trying to reset pw to my acound and i didnt recived any confirmation email
@worldly linden @delicate pasture
i see you are on
acont name Th3evil
This would be sent in the parkour discordās report-players channel. Try doing /discord in any parkour room for a link to the discord (Not sure if this was removed, not online to check).
If invites are closed or if you need to link your account to gain access to channels, just DM me instead. I should be able to reply later.
What kind of art do they mean in Fanart Spotlight?
did you try to check the spam or junk folders in your email account as well? it could be a good idea, sometimes the messages end up going there. otherwise, you could try again a bit later to see if that works. if you are still not able to get it, I suggest to send in a contact form here: https://atelier801.com/contact
if you need you can send me a DM
usually, it can be any Transformice-related art - in most cases it's drawings and paintings (both digital and traditonal), but there have been examples of Transformice fan made plushies, felt dolls, clay figures, cakes, etc
i`ve sent you a dm
Thanks
can a moderator or admin help me???
I came to report two "bugs" that are happening with the new item "mushroom hat". The first one happens when I equip the hat with the "smile" item, when equipped it disappears from the mouse's face. The second "bug" happens with the same item "Smile", when equipped with the item "Mimic Mask" it also disappears from the face.
The smile is temp bugged on your end, take it off, and relog. Should fit it
Happens sometimes
is there somewhere to make aspport ticket I couldnt see how I am coming back afer being gone for probably about 8 years I remember the account name the mail and other details like old passwordsbut I cannot reset it because the Gmail account associated with it is requires a vertfication to log in the problem is I moved away so the nubmer can no longer to be called is there anything I can do or am I out of luck ?
ty I have put in the request im really vauge on alot of info and hope I can get it back
I think I mssed up though and flipped the r4equest to sent to the old email and to reset the new one oh no lol
The new email, cause they'll email you to have you mention anything that can prove it's you
Like if you bought fraises at all, that'll help if you got receipts
Or the card that bought them
yeah I might of flipped the emails in the ticket but I remember more information that would prove it was mine after I made the ticket guild membmers name guild name maps subnmitted ect ect
hello
okay thank you
dm a mod maybe
admins dont rlly
uh
if its an account problem go dm a mod
unless it isnt
I was looking at the profiles of some friends who haven't played in a few years, and I noticed their unlocked titles list is nearly empty. Some only have like 1 or 2. Anyone know why that is?
how long does it usally take for a ticket to be lookewd into
it can take up to two weeks. if it takes longer, please reach out to a staff member
Someone is accusing me of removing his profile pic while i didn't even do anything to his account. The most important thing being I DON'T KNOW HIS PASSWORD. Is this bannable????? He wanted to report me but used the wrong command and tried to troll me as Bosttkennedy#0010 that he banned me for 100000 hours or something, but used the /ban command accidentally instead of /report, or whatever....
[e2] [---- < [18:58] [Bosttkennedy#0010] ./ban Lullaby#0806 reason : You have warned. 100000000000 hours
[e2] [----] no, the mods is gonna ban u
[e2] [----] and i did tell the Digo20games#0000, and friend all
Not going to forget to mention that he tried to even contact a funcorp about this. Does he even know that funcorps have no ban perms???
I was scared that he's going to get me banned for real, but my account is fine at the moment...
Is this even a severe case? since whispers are moderated in severe cases
Also after i silenced myself I FORGOT I HAD HIM IN MY FRIENDLIST and joined me and he started to accuse me there too, so i think that the whisper thing can be dropped. (I have posted all the whispers on a certain cafe topic and he joined it and started talking nonsense there. He didn't say a word to not post the whispers so i think he allows them to be posted? He's pobably just an annoying kid, but i have no info about his age or who is he really.)
I'm just worried and i just want to know if this is bannable, since "Misinformation" is against the rules
sorry for typing so much...
you can just block them and these problems wonāt happen anymore
you wonāt get banned for accusations that may not be true, and if they feel that way then they should contact some staff to have proper verification done before any sanctions are applied around this , donāt worry š
i did want to block them yes but i got insulted THRICE at this point i just wanna ask a mod to ban me for a whole year so i can take a break from this game and when i log on i realize "oh... right i was supposed to take a break"
i just talked straight out of my thoughts yes
i did want to contact a mod but i thought i was going to be banned first so i just gave up
Just a random kid troll that has nothing better to do on the internet
block them, just ignore whatever they say
if it helps, take a break (a few hours)
you can still contact a moderator to better assist you in this situation, but i guarantee you that you wonāt get banned without a real reason for it
Ayo, does anyone know what's the limit of those? ā¬ļø
Should be 500
is t here away to check on my ticket status?
I think they meant support ticket
^^
Oh rip, misunderstood due to the earlier messages 
algun admin me banearon la cuenta :c ?
500 fr.
Tienes que mandar un mensaje al soporte por el foro en ingles
Si de ahi no te responden dn 2 semanas habla con un mod
hey, i bought the smiling plantpot thing in the event shop. how do i use it? where is it?
u should be able to hit e on ur keyboard and it should show up :)) if not then u have to relog and it should be there
any mods? my account was banned unfairly @north verge
You can DM me
Done
guys
i get banned from transformice bc i told to a admin proof you are admin and he banned me for 6 hours what should i do
Iām confused ā can you DM me and explain it more
you can help me?
someone banned bc i said prove you are admin
so i want to get unbanned pls
give me a answer
I asked you to DM me ^
Yes
ok add me
Question... What's max level for shaman skill?
Hello, how do I create a room in which the time does not end in the race or bootcamp?
For example, that map "@4238784" I want to create with infinite time, how?
I usually go to a utility room
I offer go on /room *#records0name#tag, there time should be infinite
I sometimes play on records, it works fine for me
ı want to ask smtg , why in one of my accounts I can't send longer messages?
other players and in my main I can send lets say 10 characters in text but in this account its like 4 at most
Hi ! Is it possible to extend time of a map in racing mode ? And to cancel the time reduce when someone dead ? Thank you š
Hey, the game was running fine until today, if I launch transformice it will just do nothing (steam on ubuntu 22), is there something recommended ? I thank you a lot
can i create room with event map only?
Nope
If your account has low online time, then you can only send shorter messages than normal, I don't remember what the time requirement was for longer ones but I think around 2 hours or something, correct me if I'm wrong;
Also, you can't whisper people who haven't added you as a friend when your online time is short.
P.S. You can check your online time with the /time command
1500 for cheese coins
yes I know that one. until you play more than 5 hours you can't whisper but ım like 14 hours right now and can't send longer messages. maybe the limit is 24 hours or smtg anyways thank you ^^
Oh perhaps it's so then
yep, relogging solved it. weird! thanks
can i bind it to a number key to replace one of the default emotes
are collector items never resold
they could be resold
collector items come back to the shop during sales
sales reset every 3 days
what if it were me, i would be banned for swearing, you can't ban someone who gets 40 reports, is it a joke?
40 reports, you mean you've been reporting the same person 40 times?
Question, how can I get the Steam achievements back if I reset after several years, I had to clean my account for some REP issues but I can't get the transformice ones back
You'll have to make another transformice account and gain the achievements there.
As tfm only awards the achievements to steam once per account
There is a way
the game is just. not working for me.
it took a while to load and everything is extremely slow as well as outfits not loading
i have already restarted my computer and it didn't fix the issue so idk what is going on, it was working fine earlier today
It isnāt just me? 
what are you using tho? steam or exe?
I wonder why 
https://prnt.sc/mslQ7fy7mM1w i already put my username and keeps telling me the message
Did you click the blue "here" word?
it goes to the staff link
Weird, maybe you missed a thing, but I haven't used it in a few years, so I don't know and don't wanna give you info I'm not sure about
it's ok
if you're having trouble verifying you can contact a staff member and they'll manually verify you
i accidentally bought the same badge twice, i'm assuming there's no way to delete one of them and get coins back for it? 
yeah i know, i didn't notice i already had it, so it feels like a waste of coins and i hoped for a refund
you can't get a refund no
okay, ty
Is there an active source where you can look for people who are advertising tribes to join
Whole section on Forums
https://atelier801.com/section?f=5&s=63
Problem conexión in tfm????
huh
if using steam, make sure its updated
Yes i use steam and tfm.exe normal but can't and i have good for the internet in imy laptop...
I really don't understand anything
But okay

Rip : queso
Hello, how can you help me? I can't chat with anyone on the forum and I need help with email switching
you can fill in the contact form for email changing here: https://atelier801.com/contact
yes, you can access https://www.transformice.com/ and scroll to the bottom, click "Windows version" to start downloading the standalone
Lowkey confused. bc I just opened a garden chest and got nothing.
No popup, checked the 2 possible items, (originally 3 but i had already gotten the farmers hat)
absolutely nothing lol rip 50 tickets ig
You probably got an item
why can we only eat 200 cheese a day?
idkk i quadruple checked & looked and didnt see anything?
or can u get other items than just these 3?
did u try to relog and see if the itmes r in the shop?
and no those r the only items from that chest
ohh i see now. i relogged and thought the shovel was a hand item š its a mouth item... appreciate the help

??
go into an international room and return to your previous one, that should fix it
it's still the same
if i have an event chest, will it be gone after the event ends?
because you're not playing in your server ig, but even that they still can see your messages
I think no, because I still have some event chests from old events
but idk
tysm:p
I'll try to open one and I'll tell you if they're still working
^^"
how to increase summon range ?
This skill in the top of the mechanician skill-tree
I try it but I saw some players have more than 30%
Yeah
so does the lvl increase the range too ?
Divine mode
Level doesn't increase it
Divine mode + eagle eye gives more than half the map
Do you may be talking about divine mode
sorry but can you tell me more about divine mode , what's or where is it
Divine mode unlocks by 5000 saves on easy mode, and 2000 saves at difficult mode
Hi guys, quick question, I used to play transformice in 2016 and just dicovered the game again, is there still a prophunt gamemode?
When you get 1000 saves on easy mode, you unlock a new shaman mode called "hard", you'll see this feather and when you click it you will be able to switch your shaman modes.
ah I just see this now
it's opened for me
Do you have the divine mode already?
no I just select hard mode now
Oh alright, after gathering 5000 saves on easy mode, and 2000 saves gathered on hard mode, you will unlock "divine" mode.
Just notice:
Easy mode - allows you to use everything, including spirits and red, yellow and blue nails.
Hard mode - allows you to use totem, and only yellow & blue nails.
Divine mode - you have big summon range, but you can use only blue nails to build.
I got it, I really appreciate your help thank you very much
Good luck!!
./dressing ?
ohhhh no wonder I see people using purely blue nails in lobbies
that makes sense lol
hi! i just got online for the first time in forever and suddenly i'm not authorized to speak in the english servers? :C
i'm in the U.S., have no VPN, and my computer's language is set to english. does anyone know how i'd fix this? :C
it should be fine as far as I'm aware, try reconnecting mayhaps
i tried it from two separate pc's! so reconnecting isn't fixing it
Go international and back
Just keep flicking through international rooms a couple times and back, that's fixed it for me
Your messages are probably still sending, just a visual bug
from some days there's someone who makes defilante room with same ip and when someone else joins it doesnt count. we were 26 in the room and nothing counted (points, coins, cheese...) could a mod handle it?
my account was stolen can someone help me retrive it?
you'll need to send in a contact form
I was unfairly banned, I need a moderator who speaks Spanish, thanks
I have been banned for no reason since May 11, and I submitted a request to the administration, and no one has responded yet. I tried to talk to the Arab moderators, and none of them help or even talk to the administration to solve this problem.
The reason for the ban is BoS, and I do not know what this reason is, not even one of the moderators tells me that I have not opened the game for a long time, and when I open the game, I find myself getting a lifetime ban for no reason?!!
Now also, I don't think you will respond because you like that. You like giving players bans for no reason and making them create new accounts.
whats in these chests? is it worth buying?
A BoS ban is a "ban on sight" ban. It's for players that continued to evade their ban or harm the game in a serious way (for example).
They mostly get recognized by their IP.
I assume you share the same IP with a BoS player. That might be due to a VPN of yours
Server question: is it fine to comment that im looking to comission someone in #comissions? Or should i instead just say that in #fanart-chat ?
the Commissions thread is mostly used to advertise commissions, so you can use #fanart-chat or scroll through the available adverts
what they refer with this?
Your emotes will look in the same direction your mice is facing towards
Thatās it ^
Regarding #fanart ,
I made a discord banner for my tribe and I want to post it... But it's kinda like a form of advertisement? 
Can I still post it? 
I suggest you read this before posting https://discord.com/channels/246815328103825409/1053326288070381670
Is that possible for my old account on the site before flash went down to be on the new transformice in steam ?
does anyone know how to delete an account?
Your account will still be there, they didn't get deleted
I'll double check and get back to you in a bit
okay ty! 
Where is the place to make codanemes suggestions, I entered just for him sorry for bad english š
Oh ?
im gonna try
If i cant remember my nickname ? what can i do
Unfortunately if you don't know the username you can't do much
If it had an email, check it for the confirmation to link it, as it'll have the username
I found it ! in a old book from school
but i cant remember the email
I got to contact the support for that ? right
It might not have an email, if it's pre 2018
yea i was a old player
https://atelier801.com/contact
You can request to change the email (it wants the new, not old)
Could take up to two weeks
Strange
maybe ya i just didnt got an email like u said
yea
you can post it, it's fine
how do i link the game on discord ?
steam is connected but I'm not using that app.
you must enable the gameplay function in the discord settings and allow Transformice to appear
i couldn't find can you tell me the steps of the process?
iāll do this when iām on the computer, at the moment iām using mobile
oky
Salut j'ai un Big problĆØme de type je peux plus jouer
what are the rainbow bean things for?
Is Transformice down right now? I can't log in for some reason
My account had stolen , please help me
My account had stolen , please help me I do not remember my e-mail pls help
Hey guys, my girlfriend's account was hacked and I want to get it back, what should I do?
DM me if you still need help
DM me if you still need help
Have your girlfriend DM me if she still needs help
yp i need help
Send me a DM then
private message via discord
DM = Direct Message
why is the database lacking these 2?
greenhouse event thats going on atm
you buy things with them in the shop map that comes every 4 rounds

Hola, necesito ayuda porque cuando es mi turno de ser chamÔn no puedo usar ningua de mis habilidades ya redistribuà habilidades 10 veces y cuando me toca ser chaman pareciera que estan desactivadas mis habs ¿Pueden ayudarme porfavor?

can i change my email if i dont have access to it?
Hi, i was think my chaman habs are desactivated cause when is my turn i dont have someone to invocate.. can u help me? š¢
how activate?

Ok butt idk, what is the command
whats supposed to happen when i press validate cuz its not doing anything
this green thing ig
Ty!! 
Hi ı need help for remove
ty i had no idea
where there is chat for poortugues I am and I don't think
could you fix this? always when you reverse the key for confetti and emoji it resets when you close the game
other options dont reset like that, i bet its a bug
Hello I made a ticket 2 weeks ago regarding a lost account but recived no reponse what should I do?
like the atelier contact thing?
whats wrong with the modes?

you mean minimalist, your mute or the fucking chat
because thereās too much for me to process here
šššš
you can send me a dm^^
yes
iāll stop answering since a mod replied to your message
can i ask i need help
yes bruda
how to add a picture next to your profile in game?
atelier801
ye i got it thanks
baby what is love, baby dont hurt me, no more
if i wanna start art commissions on here, where do i post that if possible?
it wonāt let me go there
ohh okay
I want more cheese, how do I get the most cheese?
what do u need help with ?!?!!? iām
You can just play the game, I usually go to vanilla farm maps but you need to be fast, but if you're not that fast you could go to vanilla rooms
Trade your coins to Papaille in village (50 gamemode coins=50 cheese coins)(He's in the treehouse with his wife Elise)
Trade your event tickets/yellow ticket for cheese coins to Professor in village (10 ticket=20cheese coin)(He's in the far left with Indiana Mouse)
Do the daily quests (You get said cheese and 10 cheese coins for each quest) (To access this it's the red exclamation mark near where you see your profile)
Trade your inventory items for cc with other players
question are there specific times or increments of time (like every hour or smtn) when the event shop pops up? ive only been getting the actual event where you plant the seeds and not the shop where u use the seeds to buy stuff and ive rlly been wanting to buy smtn aah
Think it's every 2 hours
ahh i see
But it staggers between rooms, so v1 will have a different time to racing2
ohh i see!! ill just grind for a long time tonight and hope i get it
/chat event is a good place to ask for shop maps in game
ooh okay!!
what is the trampoline in sales?
How do I recover my account because I don't know my nickname in the game š¦
hm kk
Help me plss
Do you know the mail you registered the account with?
Yes
Then try to type in the mail instead of a username while logging in
hey all, got a question
how come do I get only 10 cheese for every completed daily quest, isn't it supposed to be 20+cc? I always come back to tfm after some time and I'm not sure if this is a normal thing or not
The CC you get in the inventory is a bonus iirc. The cheese that it shows for completing the task goes directly to your shop inventory.
Someone correct me if I am wrong š
mm that makes sense, thanks 
@shy marsh You get 10 cheese in the form of inventory coins (CC) and the rest goes directly into the shop from each quest;
e.g. 20 cheese from saving 50 mice would add 10 in your shop cheese and 10 in your inventory, 25 cheese from buying an item would add 15 to the shop and 10 in your inventory etc.
ahh that's why, I was confused because it wasn't adding up in shop, thanks!
You're welcome
Hi guys can anyone help me make a refund on strawberries I bought? I am from Brazil
Hello! Good night/day for you guys.
I have a question, an friend have a banned account and is was not his fault. Another person hacked the account and ended banned. There is a possibility to unlock the ban?

It's not my internet, it's not the computer
Literally only the game is lagging this badly
It's averaging in the 1000's and spiking in the 10000-30000's
everytime i click on the fraises button nothing happens who can help me with this
nvm i redownloaded tfm and fixed it
yes game servers are having frequent strokes idk when this will be fixed
When my ping reaches like 700 the game shuts off
I couldnt even check it anymore lmfao
my game e verytime i open it for the past hour has had the construction rat come up, is it taking them ages to sort things out or is something wrong with my game
for credt ?