support-en

[frail ledge]

@everyone

[native geyser]

video?

[frail ledge]

Yes

[native geyser]

what video

[nocturne flax]

why does auto role not work when someone joins the server?

i have it enabled but I have to manually assign someone the role, then the welcome message pops up in the welcome channel

[native geyser]

drag the bots role above the autorole

[nocturne flax]

oh right, it worked, thank you very much

[long steeple]

Probots not responding

[lapis glen]

Probot is offline?

[native geyser]

yes, will be back in a bit

[errant shoal]

oh ok

[long steeple]

K

[verbal elk]

Thank you 🙂

[wise urchin]

hi probot isn't working somehow

idk

#play isn't working and there's no respond

[undone thorn]

bot ded ??

[twilit mortar]

Why probot doesn't work

[gray lodge]

it will be back online soon

[wise urchin]

okay

ty

[twilit mortar]

Thanks

[idle urchin]

bot is oflain

[long steeple]

Pro to is offline

[native geyser]

the bot is offline will be back in a bit please be patient and do not repeat the same issue

i dont have an eta about it

not at all

[daring orbit]

It was working for me, now again it went

[native geyser]

rythm was a music bot probot is a multi-purpose bot

[gray lodge]

@native geyser you can just lock the channel so that people don’t spam it

[native geyser]

#chat-en will be spammed in that case

[lilac halo]

السلام

[light elbow]

-> #support-ar

[subtle halo]

Do you now why the Probot ist offline

[lilac halo]

السلام

الوو

[subtle halo]

Ok thanks for the answer

[native geyser]

#role @lilac halo only

[lean badger]

:white_check_mark: Changed roles for الرشہٰٖيہٰٖدي, +Only Arabic

[light elbow]

THE BOT IS OFFLINE AND IT WILL BE BACK IN A BIT PLEASE BE PATIENT

[native geyser]

#status

[floral temple]

it seems the bot is offline in some servers, it should be back in 10 minutes

[native knot]

oh thank god

its only off for 10 minutes

#status

[daring delta]

why offline

oh

good

[shell galleon]

How can i mention a role in an embed?

[light elbow]

<@&role_id>

[shell galleon]

Thanks

[light elbow]

yw

[fervent folio]

Why cant I get reaction roles working, I paid for prime in order to get this working. Now I don't believe I needed too + its broken

[native geyser]

its not

what exactly is the issue

[shell galleon]

Can you give me an example? It doesn't work

[light elbow]

<@&633747682506309643>

[wise urchin]

ty guyss proBot works good now

[shell galleon]

Thank you very much

[narrow folio]

<<help

[native geyser]

you can ask you question right away

[floral temple]

All Systems Operational.

[pastel python]

ok so, im trying to centre the avatar and the other text on the welcomer, what value would be the center?

[native geyser]

it depends on the images scales

[pastel python]

like what size the background image is?

[native geyser]

yes

[pastel python]

the one im using is 1600 × 900

pixels*

[native geyser]

then simply do the math

800 - 450

[pastel python]

whats the 450?

[native geyser]

y coordinate

[pastel python]

ok so on the preview it looks fine but its not centred when its being sent

[spice hinge]

Why does the decision not come to Rome, what do I do?

[native geyser]

how so

[native geyser]

send a mounted emissary to them and make sure your question is related to probot

[pastel python]

That's the preview

That's how it shows up

[native geyser]

i think its because discord's auto-scaling

[pastel python]

I've tired to increase the position it just doesn't seem to be centered

[native geyser]

discord automatically rescales images i think thats the reason why its looking like this

[pastel python]

It can be left or right of centre but not centre

[native geyser]

can i have the image so i can test it and try to figure a way out

[pastel python]

Sure

[small dagger]

My bot wong show me the ranks

Wonr

Won't

Can someone help me?

[native geyser]

how so

[small dagger]

Idk

I kicked it once because it was ofline and whe i reinvited it stopped showng ranks

[native geyser]

showing where exactly thats what i want to know

[small dagger]

When i do the command

[native geyser]

show me a screenshot please

[native geyser]

i see, give the bot slash commands permission

[small dagger]

Ok

Umm

How do i do that?

[native geyser]

server settings -> roles -> the role called probot -> enable the required permission

[small dagger]

Ok

[thick escarp]

come general channel

guyss

[native geyser]

#chat-en please

[small dagger]

Thnx it worke

D

[drowsy dune]

<@&675070424748654593> how do I make my pro bot mute people ?

@native geyser

[light elbow]

#help vmute

[lean badger]

**Command: vmute**

Mute a member from voice channels so they cannot speak.

**Usage:**

#vmute [user] (time ends with m,h,d,mo,y) (reason)

**Examples:**

#vmute @light elbow 1m annoying
#vmute @light elbow 1h
#vmute @light elbow 1d
#vmute @light elbow 1mo
#vmute @light elbow 1y

[drowsy dune]

Ty

[light elbow]

@drowsy dune in voice or text?

#help mute

[lean badger]

**Command: mute**

Mute a member from text channels so they cannot type.

**Usage:**

#mute [user] (time ends with m,h,d,mo,y) (reason)

**Examples:**

#mute @light elbow 1m Spamming
#mute @light elbow 1h
#mute @light elbow 1d
#mute @light elbow 1mo
#mute @light elbow 1y

[light elbow]

For text : #support-en message
For voice : #support-en message

[crystal cosmos]

question, how do I use the audit log?

[light elbow]

We are only taking ProBot related questions. But here is your answer :

||Right click to your server -> Server Settings -> Audit Log||

[crystal cosmos]

I was told by a friend that probot has an audit log thingy

[light elbow]

We have logging system which logs everything what happens in your discord server

[crystal cosmos]

how I use dat

[light elbow]

https://probot.io/dashboard -> Click to your server -> Logs Module

[split berry]

So My probot is not playing music when I join

When I do the Command I meant

[light elbow]

Use #stop then #play again

[split berry]

I do that and it doesn’t work

[light elbow]

What does bot reply with

[split berry]

It shows the normal and joins but it doesn’t play anything and it’s not server muted nor its volume is fully down

[light elbow]

I mean what does it say when you play

Does it say it started or say something broke

[split berry]

It says it started

[light elbow]

hm weird

Really weird

@split berry

can you try to use #skip

[split berry]

Ok

Give me a second

[split berry]

Sorry I hit a dead zone of Wi-Fi

It didn’t work

[uneven vessel]

how can i replay the music???

[drowsy dune]

How do I unmute
@native geyser @light elbow @real sentinel

[light elbow]

You can't but you can loop with #repeat

[light elbow]

#help unmute

[lean badger]

**Command: unmute**

Unmutes a member.

**Usage:**

#unmute [user]

**Examples:**

#unmute @light elbow
#unmute 157605500488384512

[light elbow]

then use #stop and then #play [link] again

it is the only fixed about that issue

[split berry]

It worked

Thanks !

[light elbow]

yw

[subtle halo]

Hey have a question about #role. Why can't I give / take a rank to a player?

I get an error message saying I can't find a rank with @Friend

[native geyser]

can you show me how you're using the command

[native geyser]

with the default prefix do NOT mention the role

use it as #role @user role name

[subtle halo]

Ok, thanks, I'll go test it

[zinc pagoda]

Has anyone else had trouble with Probot not playing music?

it's joined the Voice Channel, it responds correctly to my music commands, but the voice chat is silent.

[light elbow]

then use #stop and then #play [link] again
it is the only fixed about that issue

[subtle halo]

Now the bot tells me that I can't do the command even though I have all rights.

And the bot has all rights too.

[native geyser]

drag the bots role above the friend role

[subtle halo]

Oh stupid mistake, but many thanks for this quick help

[uneven vessel]

ohh thx

it works💪🏻💪🏻

[light elbow]

yw

[frigid gate]

(Ping me when you answer please )
Why are there taxes in credit transactions?
Thanks!

[light elbow]

To reduce credit farming

[pastel python]

the welcome message just suddenly stopped wokring

[obtuse fossil]

The emojis on my server wont show up in the "add reaction" on the reaction roles and it refreshed and I even restarted my web browser

[light elbow]

Can you send me an invite and give me admin permission

[light elbow]

Can you kick the bot and invite it again

[obtuse fossil]

Thanks

[light elbow]

yw

[obtuse fossil]

the #colors dont show anything but a title

[light elbow]

#1 ~ 👉 Go to server settings, Roles.
#2 ~ 👉 Add Numbered Roles Like The picture down.
#3 ~ 👉 Save and go out.
https://i8.ae/7hM2w

Now you are ready to use this colors.

/colors
Shows the colors list

/color number
Choose/change your color in server.

to remove your current color: /color 0

[obtuse fossil]

Sorry to be a pain but its set to delete afer 5s and its been a min

[blazing palm]

uhm, when I am playing music, many times the bot crashes or something and stops streaming the music on the vc. Then I try disconnecting it and give the command again but nothing happens. Is this a bug?

[light elbow]

Either cause of youtube or our music servers.
Well, there is nothing we can do in this point.
You can try these options :

1. Try to use #stop and #play [link] again
2. Try another link

[blazing palm]

The music stops for about 10mins and then starts again. This happens in a frequency of every 2-3 hours

[light elbow]

It is only for moderation commands

[blazing palm]

okay thank you for responding

[obtuse fossil]

i am mod

Dont do it

[native geyser]

it only works for moderation module commands

it has nothing to do with your role

[obtuse fossil]

I dont know what your saying? It says here the message will be deleted after 5 seconds but it hasnt been and what im undersatnding is your saying that button doesn nothing

[native geyser]

yes because colors command does not belong to moderation module

it belongs to colors module

[obtuse fossil]

But it is selected

[native geyser]

it'll only work for those commands which are located in moderation module

[obtuse fossil]

Why is it there if it doesnt do anything???

[native geyser]

it has been disabled a while ago dont know the exact reason

[native geyser]

apparently its just not removed from there

[obtuse fossil]

Then removing it should help?

[native geyser]

yes but i guess the devs just got busy with something else

[silk cypress]

@thorny burrow

ولل

[native geyser]

#support-ar

[tidal snow]

How do I do a hyper link to auto role someone?

[light elbow]

you can't

[cerulean pier]

Hey I need help with my bot, I tried every fix but nothing's givinf <@&675070424748654593>

[native geyser]

what is the issue

[cerulean pier]

We're in VC

easier to show ig

but we invite our premium bot and it keeps leaving on join

And even though I have Prime + Premium, I have 0 access to premium features

[native geyser]

use #vip move bot number/bot id number command and invite the bot via the link you get in dms

also you cant use both versions in the same server

[nocturne flax]

the #vip command isn't working

[native geyser]

you need to be the bots owner for that

[nocturne flax]

alright

[cerulean pier]

which is the higher version again?

[native geyser]

premium

[cerulean pier]

not working

[light elbow]

what not working

[native geyser]

you didnt use the bots tag number right?

[cerulean pier]

Can you join vc and go step by step

I'm not understanding piss

[native geyser]

in this servers #commands channel type #vip move bot number
the bot will dm you
invite the bot via the link you get in dms

[cerulean pier]

Says I don't own it, but I do

[native geyser]

you're using the bots number right

not the user tag number

[cerulean pier]

Where do I get this number

[terse monolith]

Hello
Server needs help setting up greetings cards for new users in our server
How do you do that

I already tried going to the dashboard and doing the welcome thing but it did not work

[light elbow]

https://probot.io/dashboard -> click to your server -> welcomer module

[light elbow]

Can you show me your welcomer module as an image

[terse monolith]

It looks like this

Recently users have been joining the server but the card has not been popping up

[native geyser]

or you can just use the bots user id number instead do you know how to get it?

[cerulean pier]

Nope

That's what I'm looking at rn

[native geyser]

enabled 'developer mode' on discord settings then click on the bots profile and click on 'copy id' and there you have it

[native geyser]

is your image smaller than 3mb

[terse monolith]

How do you check that

[light elbow]

The background you have

is smallar than 3mb

file size

[terse monolith]

6.38 kb

[light elbow]

what

its impossible

[terse monolith]

The background was 6.38 kb

[light elbow]

can you send me the background image from dms

[cerulean pier]

k its fixed now

thanks luv

[light elbow]

yw

[light elbow]

Your image as an image size is too small

Can you try bigger one

ex: 1920x1080

[terse monolith]

I'll see what I could do

[light elbow]

kk

[terse monolith]

Is this ok

Because the owner wants a sunset as the background

[light elbow]

ye it is

try this one then* lemme know if it is still broken

[terse monolith]

Ok

Thanks for the help

[light elbow]

yw

[terse monolith]

Alright so the problem was that ProBot's role did have administrator in it

Hahaha

[light elbow]

Oh yeah lmao

Well when welcomer doesn't works first thing we look is the image properties

Thats why we said image size/file size

sorry bout that

😄

[terse monolith]

I see

It's ok

I figured that since users without administrator or moderator roles weren't able to chat in the welcome channel perhaps ProBot wouldn't be able to because I didn't assign administrator on its role

Lesson to be learned

Thanks for thehel

[light elbow]

😄

[vast lodge]

I need help

The leveling system

on probot

is not working in my server

[cerulean pier]

So I cant have prime and the premium bot together right?

[light elbow]

Yes you can't have prime and the premium together

[tidal flare]

Hello
Can i prevent pro bot from responding for commands in spcafic channels

[light elbow]

@vast lodge can you give me a screenshot from your leveling system

[light elbow]

yes you can with adding disabled channel from dashboard

[vast lodge]

From the dashboard?

[light elbow]

yeah

[tidal flare]

I'll try

[light elbow]

If you want you can add enabled channels, with that all channels will disabled instead of enabled ones

[vast lodge]

Here

[light elbow]

Whats the issue

They're not getting level or role rewards?

[vast lodge]

Yeah

[light elbow]

If they're not getting levels, you need to open utility module

which i see the utility module is looking disabled

[vast lodge]

Ahhh ok

do I just enable it?

[light elbow]

yes

let me know if that fixes your issue

[vast lodge]

ok

[vast lodge]

I don't think it worked

[light elbow]

try to type something

like 1 min

and use #profile

[vast lodge]

ok

[sturdy pawn]

Hey
Does Probot autoresponder support wildcard so it will respond to like anything that contains the word "how"

Or would I be required to add multiple examples like

"How do I"
"How do I start"
"How to start"
"How to start?"

[vast lodge]

It seems like #profile works but not #rank? Also that rank be lookin large

[sturdy pawn]

So how do I utilize the wildcard?
2 stars? 1 star?

[cerulean pier]

For some reason I have them together but the prime stuff aint there

[light elbow]

Try to kick bot and invite it again

[light elbow]

Try to kick bot and invite it again

[vast lodge]

ok

[light elbow]

Okey, first lemme say some things.

I got your question now. Sorry but yeah, you need to add multiple examples.

We do not support "contain" feature for now. But it will be added in the future

[sturdy pawn]

Is it in the works or do I have to suggest it somewhere?

[light elbow]

We have it in the list. You don't have to suggest ❤️

Thanks for your interest!

[vast lodge]

I kicked it but the dashboard still thinks it's in the server

[light elbow]

Just re-invite from this link then : https://probot.io/invite

[vast lodge]

ok I did

[light elbow]

So now what

try rank command

[vast lodge]

I did and it's still stuck with the same problem...

[light elbow]

okey invite me from dms and give admin perms

I'll fix it for you

[vast lodge]

k

[tawny raven]

Okay I’m struggling to work this bot but I love the features

[native geyser]

feel free to ask any questions you get regarding the bot

[nocturne flax]

how do i add reaction roles

[native geyser]

https://probot.io/dashboard

1. from embed messages section create an embed message and send it to your server
2. from reaction roles section select the embed message you just sent
3. add a reaction
4. add roles

[nocturne flax]

when i click select a message nothing comes up

[native geyser]

as it says in the first step you're supposed to create and send an embed message

[nocturne flax]

oh ok thx

[native geyser]

yw

[dawn cape]

i literally cant find it anywhere

how is xp calculated

im just curious

[native geyser]

text xp once every minute
voice xp once every 2 minutes
the amount is randomized and only devs know the gap

[dawn cape]

Oh okay thanks

[native geyser]

yw

[left patrol]

i use the mute command for 5 mins but after 5 mins it doesn' t unmute

how do i fix it

[native geyser]

#mute @user 5m

[left patrol]

yeah i use that

but the bot doesn't unmute after 5m

[native geyser]

is it 1~ minute late of unmute or never unmutes can you check the audit log

[left patrol]

i use that command at 8:36 and the audit log says it ends at 01:41

[native geyser]

remember that the bots time zone is utc+0

[left patrol]

hmmm ok

[solid gate]

so the music function isnt working

<@&675070424748654593>

[nocturne flax]

The ping of the bot in my server is so high. But in this server, it is low Why

oh nvm, its prime here thas why

[viral hill]

[nocturne flax]

What are points/credits used for?

<@&675070424748654593>

[limber sigil]

How to set a muted role?

<@&675070424748654593>

nvm i figured it out just had to rename the role

[jovial mist]

To buy id backgrounds for your probot id( support team didn't help in 5 mins so ig i can help)

[whole shadow]

Hello

how do I add colors to my color list? It's currently blank and I only see commands in order to attain a color as a member.

Thank you!

<@&675070424748654593>

[serene sigil]

@whole shadow probot doesn't make a colors role , you must create it by yourself

[serene sigil]

Probot make it automatically if there is not

[serene sigil]

You can earn credit with that and buy profile backgrounds, ids, badges etc.
^
https://probot.io/id
https://probot.io/bgs
https://probot.io/premium

[serene sigil]

Change the link of song or stop it and back it again ( i think this will work )

[exotic vapor]

can the bot playback spotify playlists?

[split needle]

Not supported

[exotic vapor]

sad

[glossy gate]

can probot say stuff for you? yk like how you can use carl bot like uh
[prefix]say blah blah

[split needle]

No

But you can use embed message as an replacement

[indigo shell]

bot is off again

[exotic tree]

how come leveling doesnt work

;-;

[frank prawn]

If we have bot as server admin then we don't need to set it as top in role hierarchy
Right ?

[fathom thorn]

hello

[nocturne flax]

Bot off ?

[lapis fable]

hey sorry to bother but ive noticed that after playing music/joining a vc, probot doesnt leave

theyll just sit in a empty chat for hours

[haughty mason]

hello

can someone help

How to add level/xp/rank on probot?
(e.g : I'm on level 15 wanna add into level 30) <@&675070424748654593>

Thank you

[restive plover]

ProBot is back online

[restive plover]

make sure to enable it from the panel https://prnt.sc/vtlm7v

and set awarded roles and their requirements https://prnt.sc/vtlmvu

[restive plover]

no you have to set it above top roles like above “owner” role

[restive plover]

how can i help you

[restive plover]

ProBot is back online

[restive plover]

#stop

[restive plover]

Leveling System -

1. Add Role Rewards for levels (if you add both voice and text, they will need to get that exact level in voice and the text)
2. Select text level channel/edit text level message

• you can’t give yourself xp or level .

[lapis fable]

yeah but can i automate that?

its happend like 4 days in a row now if it sitting overnight and me kicking it when i wakeup

[unborn vessel]

Hey i was wondering what does "#youtube" do ?

[signal kernel]

your dm@unborn vessel

[pastel python]

Is there a way to put what join number a person joined like you are the #164th person. On the welcome messages?

[haughty mason]

Sad, ty

[light elbow]

Yes you can add

[memberCount]
to your message. But you can't add this message to image welcomer

Sorry for late response!

[pastel python]

Can you do it in the image?

[light elbow]

But you can't add this message to image welcomer

[pastel python]

Alright

[bright trout]

does this work? those are the same roles <@&675070424748654593>

[light elbow]

it does

[bright trout]

thats nice, thanks! ^^

[light elbow]

It does.

[spare bay]

#help

[native geyser]

#commands

[steady lake]

Hello 👋🏻 I’m having some trouble with the bot applying roles with the level system I’ve never had a problem in the past when using it I have all the correct permissions set and everything when members level up it’s not giving them the new role

[native geyser]

did your members reach both of the target levels

[nocturne flax]

Probot, despite having permissions, is refusing to add reactions to a reaction role embed

[native geyser]

can i see your reaction roles module settings

[nocturne flax]

sure, do I just screenshot them?

[steady lake]

They reached the text target which I have to set a role from level one

[native geyser]

yes

[native geyser]

what is your voice level requirement for the role

[native geyser]

can you make sure you've selected the correct embed message

[nocturne flax]

eh what, I just looked and now they're there

🤔

I swear to god it was 20 minutes of me turning it on and off

[native geyser]

maybe a delay or smth happened

[nocturne flax]

yeah lol

[steady lake]

Yeah think I’ve fixed it thankyou I didn’t realise you had to reach both silly me 😅 thanks for the help!

[native geyser]

yw ^^

[nocturne flax]

Hello

ProBot Does not unlock the message

@native geyser ?

[native geyser]

wdym

[nocturne flax]

...

I create message

[native geyser]

and it doesnt send? or what exactly happens

[nocturne flax]

I clicked on send and it didn't send

[native geyser]

also we have russian support in #support-int

[native geyser]

remove that color option from there and try again please

[nocturne flax]

No no I understand English

and I wrote so because sevrer is multilingual

Thanks @native geyser

[native geyser]

yw

[nocturne flax]

I forgot to do it

😅

[solar aurora]

Hello

Can someone help me

[light elbow]

Hey, you can ask your question right away

[frigid gate]

Why would anyone credit farm?

[polar raven]

hey, how i can clean all ranks in my server??

[formal prairie]

have a question, can I use server unique emojis in embeds/reactions?

[native geyser]

#reset text all
#reset voice all
note: moderation module has to be enabled in order for the command to be active

[native geyser]

yes you can

to use emojis on embed
First go to your discord server channel
if you're on pc type \ then use your emoji https://imgur.com/XjCo32W
if you're on mobile use your emoji between `` symbols https://imgur.com/F2ckAUV
copy the result and paste it on dashboard

[polar raven]

♥️

[formal prairie]

thanks!

[native geyser]

yw

[formal prairie]

it didn't work

oh wait

no, it doesn't work

[cunning sluice]

hello, how can I get an actual channel/user name instead of its ID when using logs feature?

[hollow gyro]

Ok so my friend i gave him mod in my server and probot dose not work with the mod like my friend cant use probot as a mod plz help i want him to be able to use probot as a mod how can i do that

[light elbow]

Probably user got left thats why you get this id thingy

[split needle]

You can not use emojis on footer

[formal prairie]

it wasn't on the footer

[cunning sluice]

No. It happens with channel names as well. Both users and channels are still there @light elbow

[split needle]

Go to https://probot.io/dashboard, select your server on the left, go to moderation and add mod role

[split needle]

Then you're using it wrong
Do that on the chat to get the ids first then use the ids in the embed message, not doing them right in the embed

[formal prairie]

]

I did

[split needle]

Your device does not cached them yet

[split needle]

That's wrong

Should be like this ![pro2](https://cdn.discordapp.com/emojis/601463478108160020.webp?size=128 "pro2")

[cunning sluice]

What

[quiet comet]

Where do I report bugs?

[formal prairie]

\:LOGO2021FINALSMALL:900717049049931788 Like this?

[light elbow]

Dm @native geyser or #573053418017521664

[quiet comet]

Ok, thx

[split needle]

No
Just mention the emoji on the chat of any server and add backslash right before them and send to get the full id to use

[formal prairie]

I did

it only gave me the :LOGO2021FINALSMALL:

[split needle]

What you're trying to do is just the emoji name with no id number

[formal prairie]

that's all it gives me

the id number is there

900717049049931788

[split needle]

Try this in #chat-en
\

[formal prairie]

\![pro2](https://cdn.discordapp.com/emojis/601463478108160020.webp?size=128 "pro2")

but mine doesn't do it like that

idk why

[split needle]

See the full thing?

You're supposed to do like that and get the whole id, not just their name or their id numbers

[formal prairie]

that's all it gives me

[split needle]

Idk if that emoji is even usable for you

[formal prairie]

that's what I asked from the beginning, it's custom emoji

[split needle]

Is it animated?

[formal prairie]

no

[split needle]

Is its name wrong?

[hollow gyro]

I don’t understand

[formal prairie]

no

[hollow gyro]

Can u send like a photo plz

[split needle]

Easier way is just mention the emoji first and then add the backslash later

[formal prairie]

tried that too

[split needle]

It's that clear so idk how is it hard to understand

[split needle]

Reload your client amd try again

[hollow gyro]

Send a photo

[formal prairie]

the dash? or my computer?

[hollow gyro]

Form the website

And circle the thing

[formal prairie]

or discord?

[split needle]

Discord

[formal prairie]

got it

[hollow gyro]

Thx it worked

[formal prairie]

still not working

[light elbow]

Go to server that you had that emoji
Add emoji to the chat from emoji icon in right
Add backslash to emoji
in this case

[formal prairie]

I just did

[light elbow]

Like that

[formal prairie]

still gives me just the name

I right click on it I get ID number but \ only gives name

I don't know why

[light elbow]

Does throw this?

[formal prairie]

no

just the part

i'll show

[light elbow]

Okey

then try to add backslash first

then emoji

From emoji menu tho

not with typing its name

@formal prairie

[hollow gyro]

This what shows on my friend screen

[light elbow]

Don't make that

add backslash first

[light elbow]

then the emoji

[formal prairie]

oh

lemme try

[hollow gyro]

Help

[formal prairie]

thank you!!

[light elbow]

yw

[light elbow]

What do you need?

[hollow gyro]

Ok so my friend i gave him mod in my server and probot dose not work with the mod like my friend cant use probot as a mod plz help i want him to be able to use probot as a mod how can i do that

[light elbow]

Like your mod doesn't able to use moderation module?

Like
#ban
#kick etc?

[hollow gyro]

This what shows on his screen

[light elbow]

or you want him to use probot dashboard

[hollow gyro]

/

[split needle]

Allow the mod role to use application commands

[light elbow]

You need to add command name order to show commands name

[hollow gyro]

I did

That

[split needle]

In discord - server setting - roles and do that there

[hollow gyro]

Ok

Here

[split needle]

Then ask them to check again

[hollow gyro]

What u mean ask them ask who

Ok im ask teh,

Ok thx it only works with # but what every even tho i want it to work with /

@split needle

[subtle yacht]

is this a joke or some shit

[native geyser]

your dms are closed so the bot cant dm you

[vocal lark]

i need help with getting pro bot to auto role people :/

[native geyser]

https://probot.io/dashboard -> select your server -> autorole module

[fair raptor]

is it possible on reaction roles to give one role and remove another on the same reaction

[native geyser]

for now not possible

but will be added

[fair raptor]

😦 Hope to see it soon

Thanks @native geyser

[native geyser]

yw

[nocturne flax]

how does the ranking system work?

do you get points per minute or per message?

[native geyser]

for text you get xp once every minute
fot voice you get xp once in 2 minutes
the amount of xp you get in both is randomized

[nocturne flax]

what is the minimum and the max xp u can get per minute?

for text

[native geyser]

only devs know the gap, sorry i cant answer to this question

[nocturne flax]

okay, thank you

[native geyser]

yw

[hidden imp]

[sleek wraith]

Anyone know how to change the prefix plz

[nocturne flax]

/prefix newprefix

[royal jackal]

(ping me back if you answer)
why can the bot still send messages after I disable it for the channel???
bot has no admin perms nothing

[royal jackal]

or on dashboard

[prime snow]

is selling and buying using probot currency allowed?

[last helm]

Why doesnt mute for specific time work?

[vestal thicket]

why can't my friend in the server do commands?

[native geyser]

items are allowed real money is not

[native geyser]

it does

[last helm]

nope

Punishment time runs out

[native geyser]

did you set any no-xp roles

[last helm]

member isnt supposed to be muted anymore

muted role wont get removed tho

[native geyser]

1-2~ minutes delay is normal

[last helm]

bot has all perms to do it

[last helm]

5 minutes+ on a 1min mute

[native geyser]

make a change in the role order then save then drag the bots role all the way up again and save again

[last helm]

before it had no delay for me

[last helm]

if its something like that again ill be disappointed in discord itself

[visual ocean]

How to access pro bot technical support

@vocal salmon

[last helm]

so apparently a 9 minute delay on 1 minute mute

not that the bot actually unmuted yet

[visual ocean]

@native geyser

[native geyser]

can you show me the audit log message

[native geyser]

currently closed

[visual ocean]

How to access pro bot technical support

[last helm]

if this is what you mean

[native geyser]

its currently closed

no the server log

audit log

[last helm]

before that its just mute and manual unmute

it looks like someone had the same problem today

also its like this on more servers

[native geyser]

according to the log how long is the mute

[wise condor]

hello

[native geyser]

apparently you set a role limit on reaction roles module

[native geyser]

hey how can i help you

[wise condor]

there is no "tempban" command ?

[native geyser]

there is, #ban @user time

#help ban

[lean badger]

**Command: ban**

Bans a member.

**Usage:**

#ban [user] (time m/h/d/mo/y) (reason)

**Examples:**

#ban @native geyser
#ban @native geyser spamming
#ban @native geyser 1h spamming
#ban @native geyser 1d spamming
#ban @native geyser 1w

[last helm]

1m

[wise condor]

aaaaaaaa okeyy aprecciated

[native geyser]

yw

[last helm]

the mute ended

almost 15 mins ago

[urban flint]

probot not assigning roles on level, can someone please tell what is wrong?

[last helm]

even on dashboard

ok now

so it took like

almost 15 mins

to unmute

from a 1 min

[native geyser]

did it remove the role or is it still bugged im trying to see if its delayed or there is another issue

[native geyser]

your members have to reach both of the target levels in order to get the role

[last helm]

this time it actually removed the role after 15 mins

[native geyser]

let me contact devs regarding that and see if there is an issue

[urban flint]

wdym both?

i have one role assign at 5 one at 20

[native geyser]

both voice and text target levels (unless you disabled either)

[urban flint]

the person who is at 5 havent got the role yer

[native geyser]

can i see your leveling system settings

[urban flint]

voice is disablde i guess

[urban flint]

oh sorry the other mod have edited the levels

sorry

thanks for the help

[native geyser]

alrighty

[urban flint]

its working fine

[visual ocean]

Why does no one of the technical support answer when I tell him: How to access pro bot technical support

[last helm]

didnt they tell you that its closed

@native geyser it looks like the servers for the bot are overwhelmed or something because average unmute takes 10 minutes

[native geyser]

that might be the issue thats why i need to contact devs

[native geyser]

i told you twice, the applications are closed

its saying the same on the website as well so please just read

[minor sentinel]

Heya, i need some help setting up the mute command. I can do every other command but mute people

[wise urchin]

proBot isn't responding

i mean the #play command help pls'

Okay it works now but so lagging

[limber egret]

I wondered if I can add the Probot to an already existing server without creating downtime. Would this be good to setup while people have access to the server? Or should there be settings in place to act like a "maintenance time" while the welcome bot is getting adjusted into the server? If it needs this process.

[native geyser]

you can just add it'll start working right away

[native geyser]

what does the bot reply with when you use the #mute command

[limber egret]

thx!

[native geyser]

yw

[minor sentinel]

With nothing, it doesnt react

[native geyser]

in roles settings is the bots role above muted role?

[trim reef]

How is the commands for making items?

<@&675070424748654593>

[native geyser]

there is none

[minor sentinel]

I have a muted role at the very bottom, it just wont work

[native geyser]

invite me in dms please

[shrewd arrow]

Hello! Is it possible to give XPs??

• idk why my level role rewards aren't working hmpp

[native geyser]

giving xp is not possible

regarding your rewards, make sure your members reached both of the target levels

[shrewd arrow]

oh oki oki, and yeah for that

For example,,

I set the bot's target as 5 and 5 then, when I start seeing people leveling up to 5 (in text) I made the voice target level to 0, but still the bot didn't give rewardsss

[native geyser]

ask them to send a message then check if the bot is giving the roles

[shrewd arrow]

I did it manuallyyy

anyways, ig, ill wait them to reach another target for new role reward and see if the bot will give them role

I'll comeback here if not xddd, thank you so much!!

[native geyser]

alrighty ^^

you can remove the role and ask them to send a message

this will also work for testing

[unborn crow]

my music a bit laggy

[trail lodge]

Help me

[native geyser]

check the bots ping

[native geyser]

you can ask your question right away

[trail lodge]

Reaction roll

[native geyser]

what about it

[unborn crow]

Time: 1234 ms
Micro: 6 ms
WS: 39 ms

[native geyser]

there is a delay for your server and i believe it should be fine in a bit, let me know if it persists

[unborn crow]

no worries kinda okay

[native geyser]

sorry for the inconvenience

[unborn crow]

nah its chill

[nocturne flax]

hello

there's smth wrong in ur website

[native geyser]

what is it

[nocturne flax]

that isn't the swedish flag

its Nicaragua's one lol

[native geyser]

we told the devs about it but they haven't updated it yet, will be changed

[nocturne flax]

My friend asked me and I really also like to know, how much old the account must be to be able to transfer?

[native geyser]

30 days old

[hollow yoke]

hello

can someone help me

[native geyser]

yes you can ask your question right away

[hollow yoke]

i invite the probot on my server and the mute command doesnt work

[nocturne flax]

I can't claim daily even when i try from another phone why?

[native geyser]

what does the bot reply with

[native geyser]

because multiple devices are not allowed

[hollow yoke]

i cant find that member, but the member is on my server

[native geyser]

show me a screenshot please

[hollow yoke]

1 sec

[nocturne flax]

Like if I claim from another device I can't claim anymore?

[native geyser]

log off from one of the devices and it should be fine

[nocturne flax]

Oh ok

Hmm 1 more fast question

When we log out their is something says log out from all devices if I enable it, it will log out from others automatic or you prefer me to do it manual?

[native geyser]

its up to the user so do as you prefer

[nocturne flax]

Ok thank you :)

[native geyser]

yw

[nocturne flax]

hey

how can i set up a unique and cool welcome message?

with my custom images

[native geyser]

https://probot.io/dashboard -> select your server -> welcomer module

[nocturne flax]

but can't add my own images as a backcround

[native geyser]

there is an image part, enable it and you can

[nocturne flax]

Welcome [user] to [server].Have fun!

is this alright ?

[native geyser]

should be alright yes

[nocturne flax]

what size should the image be?

[native geyser]

it should be smaller than 3mb and the format should be either png or jpg, these are the requirements

[nocturne flax]

i mean like y x y pixels

like 1980 x 1080 for example

[native geyser]

we dont have a limitation for that but im not sure about discords limitation

[nocturne flax]

okay imma try

[nocturne flax]

it's messed up now

the logo is not in the middle

[native geyser]

you can move it and put it in the middle

[light elbow]

1920x1080*

[nocturne flax]

shoot i forgot

[nocturne flax]

how?

[native geyser]

there are also sections where you can change the coordinates of these elements

[native geyser]

click and hold on it and move it

[nocturne flax]

just tell me the coordinates

[native geyser]

it depends on your image's coordinates

[nocturne flax]

is it cooler if i leave ir transparent ?

seems better to me

[native geyser]

thats up to you

[nocturne flax]

what do you have on the server ?

on this server

[native geyser]

we're not using a welcomer in this server

[nocturne flax]

🤦‍♂️

if you were me

what would you ad?

a transparent or an image?

[native geyser]

if i were you i'd either ask my friends in my server or decide depending on which background i'm using

[nocturne flax]

can you join my server and then leave?
so that i can test it?

i am not trying to advertise or anything just wanna test it

[native geyser]

sure invite me in dms

[dawn peak]

is there any method that i can upload profile's background to the dashboard ?

[native geyser]

custom backgrounds?

[dawn peak]

yeah

[viral nebula]

How to turn on the music? ._.

[native geyser]

due to nsfw we dont allow that but feel free to upload your images on our reddit page
#816442755466788874

[light elbow]

https://probot.io/dashboard -> select your server -> music module

[viral nebula]

Thanks

[light elbow]

yw

[dawn peak]

but does all suggestions are accepted ? (except NSFW ones)

[native geyser]

im not responsible with reddit page therefore i dont really know im sorry

[dawn peak]

okay thanks for helping

[viral nebula]

I from Russia :)

[remote dawn]

توصيت

تصويت

[lean badger]

@remote dawn https://top.gg/bot/probot/vote

[native geyser]

#commands

[idle storm]

<@&675070424748654593> I need some help

[light elbow]

You can ask your question right away!

[celest steeple]

How do I get the bot to talk?

[idle storm]

I can't connect to the dashboard

[light elbow]

What does it say

[light elbow]

What do you mean

[idle storm]

It appears that it matters me but after apre again the thing with connect to discord

[light elbow]

I didn't quite understand what you mean, can you try to explain it?

[celest steeple]

Does it talk on its own?

[idle storm]

I want to connect to the probot dashboard

[light elbow]

I mean it can play music but it doesn't have text to speech etc.

[idle storm]

But when I connect, I get back to the thing about connect to the discord.

[celest steeple]

I mean does it send messages on its own?

[light elbow]

Try clearing your browser Cache

[light elbow]

We only support Auto Responder system.
https://probot.io/dashboard -> select your server -> Auto Responder Module

[celest steeple]

So it does send messages on its own???

[idle storm]

I'll try and if it doesn't work what I do

[native geyser]

no it doesnt

[light elbow]

Just try it and send me the results

[celest steeple]

Bruh

Why’d I get it then?

[native geyser]

get what

[idle storm]

And after I clear open again the browser

[light elbow]

then

[idle storm]

Same 😶

[light elbow]

Are you using our dashboard in mobile?

[idle storm]

Yes

Maybe how I use it on my phone doesn't work..

[light elbow]

Ok this can be a mobile bug, but it's Discord problem and not ProBot, goto discord support for that

Your problem is this right?

https://cdn.discordapp.com/attachments/664941916722429986/902582861113200710/FinalVideo_1635262898.931639.mov

[idle storm]

Yes

[light elbow]

Then yeah, this is not our issue. It is about discord mobile

Try on another device or maybe pc

[idle storm]

But i try to connect on pc not in mobile

[light elbow]

^

You said you was using it from mobile

[idle storm]

I also use it on my phone and PC

[light elbow]

and your pc doesn't work aswell?

[idle storm]

Its show me this after I clear cache

[light elbow]

Okey then just try another browser / discord account.
I mean this issue occures only in you. You are gonna be the one that solves the issue with your pc or mobile

We do not have any issue with dashboard right now.

[idle storm]

I will try another browser But another account I do not have

[light elbow]

Okey try with another browser and share the results with me

[idle storm]

Ok

[nocturne flax]

can someone help me

pls

[light elbow]

@nocturne flax you can ask your question right away

[nocturne flax]

ok so

i want to make it so when you say something

the bot responds

for example

if you say hi

[light elbow]

https://probot.io/dashboard -> select your server -> Auto Responder Module

[nocturne flax]

the bot responds hello

ok ty

[light elbow]

yw

[idle storm]

Same în other browser to

It shows that it connects me and then it appears again that I can sign in

[nocturne flax]

こんにちは

[grand notch]

Something broke when playing the track. I GOT THIS ERROR LOT OF TIME

[brisk dragon]

<@&675070424748654593>

[gilded zealot]

Where can I find info about prime servers and the premium bot?

[light elbow]

-> #chat-int #support-int

[gilded zealot]

oop nvm

[light elbow]

#664737031414480896

[light elbow]

Either cause of youtube or our music servers.
Well, there is nothing we can do in this point.
You can try these options :

1. Try to use #stop and #play [link] again
2. Try another link

[deep nymph]

how do I unmute somebody? Everytime I try it says this

oh

nvm

[drifting pumice]

i need helpppp

the reaction roles in my server stopped working. what should i do?

[split needle]

Move the probot role higher if you still have this issue

[split needle]

Make sure the probot role is higher than other roles and the roles added in reaction roles should not have any managing permision

[drifting pumice]

it's still not working

the only role it sees is the gold role

[split needle]

Check my message again

[drifting pumice]

can u help me?\

[twin blade]

What is Voice Online?

For pro bot

[broken vault]

Yo

[unborn timber]

[broken vault]

Dyno🏎️

[sweet venture]

here anyone in <@&836705505731936257> ? I guess not but hey ...

[short sandal]

I have a issue in the auto role it wont work in my new server please can I get a fast help thanks <@&675070424748654593>

[glad chasm]

Hi my pro bot not playing any song <@&675070424748654593>

[rotund rune]

hello! is it possible to reset levels in probot? if so, how?

edit: i figured it out. for anyone else wondering, just type #reset and the bot will show a list of commands for you

[median comet]

how to warn

[short pecan]

how do i create a reaction role

[magic hinge]

I have issue with vmute(voice mute) command, when I mute the person let's say for 1 minute after minute has passed, it doesn't unmute the person. <@&675070424748654593>

[native geyser]

drag the bots role above autorole

[native geyser]

what is the bot replying with

[native geyser]

#warn @user reason

[native geyser]

https://probot.io/dashboard

1. from embed messages section create an embed message and send it to your server
2. from reaction roles section select the embed message you just sent
3. add a reaction
4. add roles

[short pecan]

ty!

[native geyser]

are they in the call during the entire time?

[magic hinge]

They are in the voice channel entire time.

[native geyser]

i see, let me test it and contact devs if there is an issue regarding that

[short sandal]

how in the roles? and it still didn't work

[glad chasm]

i mean no sound haha

[magic hinge]

Thank you.

[native geyser]

have you tested it by inviting a new person or?

[native geyser]

weird can you try #stop then #play

[short sandal]

I should invite a new person?

[native geyser]

thats how autorole works

[glad chasm]

so basically i muted it for a while then when i unmuted it no sound haha

[native geyser]

did #stop / #play fix it or?

[glad chasm]

ok its working now

sorry

ty

[native geyser]

alrighty ^^

[hollow aspen]

need support ?
<@&675070424748654593>

[split needle]

What's your problem then?

[hollow aspen]

you need support or no ?

[split needle]

No

We would announce somewhere if we need

[jaunty maple]

need support for shuffle queue

[split needle]

Not a feature yet

[blazing fulcrum]

Can someone explain to me what's wrong with my server's ping

[split needle]

The one with the high ping is the free one so it maybe somehow explained itself
Other 2 are premium and prime which have better peformance than free one

[blazing fulcrum]

I can buy a premium server with credits or how ?

[split needle]

Yes you can use credits to buy prime and premium but it will be very costly to farm

375000 credits is $2.5 = 1 month prime

[blazing fulcrum]

When it comes to farming .. I make millions per week so it won't be hard

I didn't know that I could buy it

There is a link or site to buy it from ?

[split needle]

https://probot.io/premium, tap on recharge, select amount and choose the last option

[blazing fulcrum]

Thanks mate I appreciate it

[lilac sundial]

Can I reset xp to a specific user

?

[split needle]

Yes

#help reset

[lean badger]

**Command: reset**

Reset text/voice/invites xp points for all or specific members.

**Usage:**

#reset [text / voice / invites) [all / user]

**Examples:**

#reset text all
#reset voice all
#reset invites all
#reset text @Dramex

[lilac sundial]

Thx

It doesnt work

Idk why

[split needle]

Make sure the moderation module on the dashboard is enabled

[lilac sundial]

Ok

Thx btw

[rain ivy]

Hello, Is it possible to recover the messages deleted by Clear command ?

[split needle]

No

[rain ivy]

even in Premium?

[split needle]

Yea

None of the bot do that either

[rain ivy]

thanks 😦

[nocturne flax]

hey i have a question

[light elbow]

You can ask your question right away

[nocturne flax]

can i customize my ProBot with Premium

[light elbow]

Yes you can

#664737031414480896

[nocturne flax]

so i can change the name and profile pic?

[light elbow]

Yeah

[nocturne flax]

uhhh nice

[light elbow]

🔷 ProBot Premium :

• All the typical prime features.
• The possibility of changing the name and avatar of the bot.

[nocturne flax]

so for that i need to buy add prime server and premium-bots?

[light elbow]

Nope. You only need to buy a premium bot

[nocturne flax]

oke good good

tysm for helping me ❤️

[light elbow]

yw

[primal raft]

HOW CAN I COME PROBOT

[light elbow]

https://probot.io/invite

[nocturne flax]

uhm one more question,
If I am rather dissatisfied with the Premium Bot, can i request then a refund?

[light elbow]

Lets say you bought a premium bot.
If you didn't use the bot we can refund you with web balance (idk about bank refund)
If you used the bot even like 1 second we can't refund you

[supple flicker]

how do you change your probot prefix?

<@&675070424748654593>

[hard yoke]

You Can Do that by going to https://probot.io/dashboard And select Your server Then (Server Settings) then Set a new Prefix

[light elbow]

• If you want to help a user, mention Support Role and wait for 5 minutes, if no one answers then you're free to help.

[hard yoke]

Sorry I didn't knew

I want to ask how can i Make a Click To Create channel ?

@light elbow

[light elbow]

We only take ProBot related questions.

We do not support creating channels etc.

You can find our modules in https://probot.io/dashboard -> Click to your server

[plucky nest]

Hi! Can I give a specific role to the users that come from a specific link?? thks btw

[native geyser]

not possible with links

[plucky nest]

not possible with probot or isn´t possible anyway

thks

[native geyser]

with probot

dunno if its possible with other bots

[prime socket]

What command do you use to disconnect the bot from a vc?

[green pine]

I LOVE THE BOT BUT

[split needle]

/stop

[split needle]

Use their id so the bot could identify them

[green pine]

OK I WILL TRY THAT THANK YOU SOO MUCH

[split needle]

Do one of the way bellow to get emojis id and use them on the embed
https://i.imgur.com/dcO11Gs.gifv
https://i.imgur.com/m1D4vCh.gifv

[prime socket]

thank you very much!

[green pine]

@split needle idk what to do lol

[dim summit]

a small error I have the number 8 and 10 but no 9 and therefore I have all the statistics started to be counted as in one day, is this a bug or so it should be?

[split needle]

It is almost right
Fix a bit
<:emoji:id>

[split needle]

Seem like the bot had outage that time

[dim summit]

Okay, so there's nothing to fix?

[split needle]

No

[green pine]

LOL I WANT TO CRY hahaha

[split needle]

Missing a colon before the emoji name

[green pine]

JANSDKJASBDKJ
OGM

oMG

ok

[green pine]

THANK YOU SOO MUCH

[green pine]

how do i add more to that ?

[native geyser]

create and send embed messages

[green pine]

ok thanks

[native geyser]

yw

[icy obsidian]

Hey, so

Im adding images to my embed and they just look weird