#status | ProBot Support | Page 1

shadow lantern Jul 22, 2022, 12:10 PM

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idle it looks like discord has some issues with slash commands, all bots are affected by this. Waiting for them to fix :)

shadow lantern Jul 22, 2022, 3:39 PM

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Online All Systems Operational.

shadow lantern Aug 4, 2022, 5:05 AM

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dnd it seems our databases' servers are offline due to network issue, we are in contact with the provider and will let you know with any updates.

shadow lantern Aug 4, 2022, 5:21 AM

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Online Network back to normal, All Systems Operational.

shadow lantern Aug 6, 2022, 6:05 AM

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idle we are doing a full restart to our servers, shouldn't take long. -:

shadow lantern Aug 11, 2022, 11:50 AM

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idle Some servers might have issues with playing music. we are on it.

shadow lantern Aug 12, 2022, 9:54 AM

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online All Systems Operational.

shadow lantern Sep 5, 2022, 6:59 PM

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idle We are investigating an issue with database queries being so slow

shadow lantern Sep 6, 2022, 12:51 PM

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online All Systems Operational.

shadow lantern Sep 15, 2022, 2:32 PM

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idle There is network issue affecting our website/api servers, Our provider on it. we will update once they fix it

shadow lantern Sep 15, 2022, 8:16 PM

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It seems things working as expected now, we will keep monitoring the services

shadow lantern Sep 17, 2022, 5:48 AM

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online All Systems Operational.

shadow lantern Sep 17, 2022, 8:35 PM

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idle One of our database nodes is down, we thought we could be online without it until we replace it but it seems that node is affecting some services. we are trying to get the replacement asap. we also trying to be up with the other nodes. Thank you for your patience.

unreal hull Sep 18, 2022, 8:09 AM

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online All Systems Operational.

shadow lantern Sep 19, 2022, 2:12 PM

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idle We will stop our services for planned maintenance to our databases, it may take up to 2 hours but we will try finish it faster. we will let you know when the maintenance begins and ends

shadow lantern Sep 19, 2022, 2:30 PM

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dnd maintenance started

shadow lantern Sep 19, 2022, 2:47 PM

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dnd UPDATE: the maintenance actully gonna take more than 2 hours, our provider just told us that the backup itself might take 4 hours. Apologies in advance for what this might cause to you.

shadow lantern Sep 19, 2022, 8:39 PM

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dnd UPDATE: the maintenance is still going on, we are waiting the provider to finish it once they do we will run the services, here is last reply from provider:

Unfortunately the operation doesn't have a progress bar and I can't give an accurate ETA...
We are of course monitoring its progress as it goes through the various replace stages

shadow lantern Sep 19, 2022, 9:57 PM

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idle UPDATE: we stopped getting updates from the provider and we decided to turn on the services in partial, we disabled all the commands which will affect users if we restore backups.

shadow lantern Sep 21, 2022, 2:22 PM

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dnd UPDATE: we have stopped the bot to continue the previous maintenance, today we had a discussion with the team who handles our database servers and they are now applying changes to ensure future stability. hope it doesn't take long.

shadow lantern Sep 22, 2022, 8:25 PM

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dnd UPDATE: we had issues with our database, when we stopped one node to replace it the load went to the other nodes and it couldn’t handle it, We failed to restore the services, we are restoring all the data on additional nodes and we expect the bot to go back in the next 4 hours. Apologies again. We will make sure this not going to happen again in future. We will have more nodes and better ways to scale! 🙏

shadow lantern Sep 22, 2022, 8:52 PM

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Until we get back feel free to follow us on twitter https://twitter.com/tryProBot :)

topaz dagger Sep 23, 2022, 3:33 PM

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dnd Due to database not being stable enough we had to stop our services again, as we get more information it will be announced here

shadow lantern Sep 25, 2022, 11:09 PM

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online All Systems Operational.
We are so sorry the maintenance took so much time due to a mistake that happened while we were doing the maintenance caused our database to go down. We were trying to recover and we failed due to a lot of reasons one of them is the bad support that we were getting from our cloud provider. We are taking measures to prevent this from ever happening again. As an apology, we have given all of our current subscribers a month free. Pwease

shadow lantern Nov 9, 2022, 10:22 PM

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dnd We are resharding the bot, to make it accept more servers, coming back in hours :)

shadow lantern Nov 9, 2022, 11:56 PM

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online All Systems Operational.

shadow lantern Nov 23, 2022, 8:49 PM

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idle We will stop the website for planned maintenance to our servers, it may take up to 2 hours but we will try finish it faster. we will let you know when the maintenance ends. Sorry for what this might cause!

shadow lantern Nov 23, 2022, 10:44 PM

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Online All Systems Operational.

shadow lantern Dec 16, 2022, 3:17 PM

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idle There is going on issue with Premium & dashboard, we are investagting and working on a fix asap

shadow lantern Dec 16, 2022, 4:27 PM

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Online All Systems Operational.

modern solar Jan 13, 2023, 7:27 PM

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<@&1044240344461627432>
idle There is going on issue with Premium & dashboard, we are investagting and working on a fix asap

modern solar Jan 13, 2023, 8:09 PM

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<@&1044240344461627432>
online All Systems Operational.

modern solar Jan 15, 2023, 1:15 AM

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<@&1044240344461627432>
idle There is going on issue with Premium & dashboard, we are investagting and working on a fix asap

modern solar Jan 15, 2023, 3:26 AM

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<@&1044240344461627432>
online All Systems Operational.

shadow lantern Jan 24, 2023, 8:25 PM

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<@&1044240344461627432>
~~ dnd It seems discord has issues with slash commands, nothing we can do about it. for more info
https://discordstatus.com/~~

<@&1044240344461627432>
online All Systems Operational.

shadow lantern Feb 7, 2023, 12:06 AM

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online All systems are currently operational. The music feature has been removed from the bot, Try the alternatives :
Watch Together Activity (YouTube)
https://support.discord.com/hc/en-us/articles/4409342945687-Watch-Together-FAQ
SoundCloud Official Bot
https://discord.soundcloud.com

topaz dagger Feb 8, 2023, 7:52 PM

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dnd Due to an issue with our database dashboard and bots are currently not working, we're working on a fix, apologies!

shadow lantern Feb 8, 2023, 9:03 PM

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<@&1044240344461627432>
idle We have found the issue and solved it, ProBot are coming up now, it may take up to 10 mintues to be fully online.

#

<@&1044240344461627432>
online All Systems Operational.

shadow lantern Feb 10, 2023, 9:05 PM

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<@&1044240344461627432>
idle We are investigating an issue with our premium being offline

shadow lantern Feb 10, 2023, 10:45 PM

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<@&1044240344461627432>
dot_green All Systems Operational, the issue was from recently deployed features to protection, weren't optimize to handle the Premium tier 1. A fix has been deployed and we will keep optimizing these features.

modern solar Feb 21, 2023, 3:14 PM

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<@&1044240344461627432>
idle A quick restart to the bot. shouldn't take long, apologies.

modern solar Feb 21, 2023, 3:30 PM

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<@&1044240344461627432>
dot_green All Systems Operational.

modern solar Mar 30, 2023, 4:48 PM

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<@&1044240344461627432>
idle We are investigating an issue with our api

modern solar Mar 30, 2023, 8:53 PM

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<@&1044240344461627432>
idle A quick restart to the bot. shouldn't take long, apologies.

topaz dagger Mar 31, 2023, 8:15 PM

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idle A quick restart to the bot, shouldn't take long, apologies.

modern solar Apr 1, 2023, 1:01 PM

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<@&1044240344461627432>
online All Systems Operational.

modern solar Apr 3, 2023, 1:03 AM

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<@&1044240344461627432>
idle A quick restart to the bot. shouldn't take long, apologies.

#

<@&1044240344461627432>
online All Systems Operational.

modern solar Apr 3, 2023, 10:15 AM

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<@&1044240344461627432>
idle We are investigating an issue with the bots being offline

modern solar Apr 3, 2023, 1:18 PM

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<@&1044240344461627432>
online All Systems Operational.

modern solar Apr 7, 2023, 1:47 PM

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<@&1044240344461627432>
idle A quick restart to the bots. shouldn't take long, apologies.

modern solar Apr 7, 2023, 2:29 PM

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<@&1044240344461627432>
online All Systems Operational.

shadow lantern Apr 8, 2023, 11:40 PM

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idle We are investagting an issue with our database,

modern solar Apr 9, 2023, 4:49 PM

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<@&1044240344461627432>
online All Systems Operational.

modern solar Apr 10, 2023, 1:29 PM

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<@&1044240344461627432>
idle A quick restart to the bots. shouldn't take long, apologies.

modern solar Apr 10, 2023, 2:55 PM

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<@&1044240344461627432>
online All Systems Operational.

modern solar Apr 10, 2023, 9:14 PM

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<@&1044240344461627432>
idle We are investigating an issue with the bots being offline.
online All Systems Operational.

modern solar Apr 15, 2023, 2:46 PM

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<@&1044240344461627432>
idle We are investigating an issue with our CDN not responding.

modern solar Apr 15, 2023, 3:39 PM

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<@&1044240344461627432>
online All Systems Operational.

modern solar Apr 21, 2023, 8:40 PM

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<@&1044240344461627432>
idle We are investigating an issue with our database being slow.

modern solar Apr 22, 2023, 10:52 AM

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<@&1044240344461627432>
online All Systems Operational.

modern solar May 6, 2023, 6:43 PM

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<@&1044240344461627432>
idle A quick restart to the bots. shouldn't take long, apologies.

modern solar May 6, 2023, 8:09 PM

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<@&1044240344461627432>
online All Systems Operational.

modern solar May 9, 2023, 6:50 PM

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<@&1044240344461627432>
idle Bots restarting for hotfix. Sorry for any inconvenience.

shadow lantern May 9, 2023, 7:42 PM

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<@&1044240344461627432>
online All Systems Operational.

modern solar May 18, 2023, 11:16 AM

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<@&1044240344461627432>
idle We are investigating an issue with our database being slow.

shadow lantern May 19, 2023, 3:43 AM

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<@&1044240344461627432>
dnd We have an issue with our database, it's got an unexpected load. we are trying to recover it asap.

shadow lantern May 19, 2023, 4:05 AM

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<@&1044240344461627432>
idle Service is recovering, we will keep monitoring

shadow lantern May 19, 2023, 8:43 PM

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<@&1044240344461627432>
A mistake has been made to the database indexes caused us the timeout, we are trying to recover and back to you asap. we apologize for this.
We are giving <@&590618861464715300> <@&399664004831903744> <@&1101505207009022002> <@&1101505316937552003> <@&1101505553307541524>
A week free to make it up to you for the downtime.

Service is trying to recover. Sorry!

shadow lantern May 19, 2023, 10:35 PM

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<@&1044240344461627432>
online All Systems Operational.

shadow lantern May 22, 2023, 6:37 PM

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<@&1044240344461627432>
idle It seems our website is being DDoSed. We are working with the hosting team to fix it. It's out of our hands. Sorry! :)

shadow lantern May 22, 2023, 9:04 PM

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<@&1044240344461627432>
online All Systems Operational.

modern solar Oct 26, 2023, 2:50 PM

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<@&1044240344461627432>
dnd We are aware of the issue and are actively working with Discord to resolve the anti-spam flag on our bot. Thank you for your patience.

modern solar Oct 26, 2023, 4:36 PM

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<@&1044240344461627432>
online All Systems Operational.

topaz dagger Nov 6, 2023, 11:05 AM

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dnd ~~We are aware that the website is currently not responding and we are working on a fix for it. Apologies for the inconvenience.~~~

online All Systems Operational.

topaz dagger Nov 14, 2023, 6:36 PM

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dnd Public bot is offline due to a discord related issue, we're contacting them at the moment.

topaz dagger Nov 14, 2023, 8:00 PM

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online All Systems Operational.

topaz dagger Dec 15, 2023, 9:21 PM

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dnd We are aware of dashboard issues, we're working on a fix, apologies and thanks for your patience.

shadow lantern Dec 16, 2023, 2:11 AM

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online All Systems Operational.

hollow slate Jan 30, 2024, 7:02 AM

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online API issues have been resolved. Apologies for the long delay here. The extent of the problem was not fully known until today. Any further issues will be dealt with in a much swifter manor. Thanks for your patience, and for using Probot! 🙏

hollow slate Feb 3, 2024, 7:23 PM

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away We are aware of some issues with premium bots randomly going offline. We have reached out to Discord for assistance and they have confirmed something is up their side. We will update you as we learn more. For now if this happens to you our lovely support team can migrate you to a different premium bot.

Also we ask for patience while Discord looks into this for us.

slim thicket Mar 12, 2024, 2:36 PM

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dnd We are aware of premium bots going offline, we're working on a fix, apologies and thanks for your patience.

slim thicket Mar 12, 2024, 6:39 PM

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online All Systems Operational.

slim thicket Mar 27, 2024, 8:45 AM

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dnd We are aware of premium bots going offline, we're working on a fix, apologies and thanks for your patience.

slim thicket Mar 27, 2024, 3:35 PM

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online All Systems Operational.

slim thicket Apr 21, 2024, 7:46 PM

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idle We are aware of the image issue happening that causing some commands to reply with png file, and welcome not being sent & uploading error on dashboard. We’re working on a fix, apologies and thanks for your patience.

slim thicket Apr 22, 2024, 6:27 PM

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<@&1044240344461627432>
online All Systems Operational.

slim thicket Apr 23, 2024, 9:33 PM

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<@&1044240344461627432>
idle We are aware of the public bot not responding issue and the dashboard setup error. We’re working on a fix, apologies and thanks for your patience.

slim thicket Apr 23, 2024, 11:25 PM

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<@&1044240344461627432>
online All Systems Operational.

slim thicket Apr 24, 2024, 4:01 PM

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<@&1044240344461627432>
idle We are going to do a planned restart for Premium Tier 2 bots, please be patient with us while they come back online. Thanks!

slim thicket Apr 24, 2024, 5:44 PM

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<@&1044240344461627432>
online All Systems Operational.

slim thicket Apr 29, 2024, 7:51 PM

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<@&1044240344461627432>
idle We are going to do a planned restart for Premium Tier 2 bots, please be patient with us while they come back online. Thanks!

slim thicket Apr 29, 2024, 9:26 PM

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<@&1044240344461627432>
online All Systems Operational.

slim thicket May 18, 2024, 6:44 PM

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<@&1044240344461627432>
idle We are doing a quick restart for the public bot, please be patient with us while they come back online.

slim thicket May 18, 2024, 7:36 PM

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<@&1044240344461627432>
online All Systems Operational.

slim thicket Jun 7, 2024, 8:31 AM

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<@&1044240344461627432>
idle We are aware of the current payment issue and are actively working to resolve it as quickly as possible. Thank you for your patience.

slim thicket Jun 11, 2024, 11:23 PM

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<@&1044240344461627432>
online All Systems Operational.

slim thicket Jun 25, 2024, 7:27 PM

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<@&1044240344461627432>
idle We are doing a quick restart for the public bot to deploy some fixes, please be patient with us while they come back online.

slim thicket Jun 25, 2024, 8:36 PM

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<@&1044240344461627432>
online All Systems Operational.

slim thicket Jul 7, 2024, 7:40 PM

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<@&1044240344461627432>
idle We are aware of public bot going offline in some servers, we’re working on a fix, apologies and thanks for your patience

slim thicket Jul 7, 2024, 9:22 PM

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<@&1044240344461627432>
online All Systems Operational.

slim thicket Oct 3, 2024, 10:20 PM

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<@&1044240344461627432>
idle We are aware of public bot going offline in some servers, we’re working on a fix, apologies and thanks for your patience

slim thicket Oct 3, 2024, 11:59 PM

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<@&1044240344461627432>
online All Systems Operational.

slim thicket Nov 3, 2024, 12:19 AM

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<@&1044240344461627432>
dnd Welcomer Issue: We are aware of the welcome issue that everyone is facing, we have escalated it to our developers and they’re working on a fix. We apologize for the delay and thanks for your patience. [<t:1730592600:R>]

online Resolved: Our developers implemented a fix, and the issue is now resolved. We apologize for the delay and thanks for your patience. [<t:1731537180:R>]

Any further updates will be added to this message.

slim thicket Nov 12, 2024, 7:47 PM

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<@&1044240344461627432>
dnd Public Bot Offline: We are aware of public bot going offline in some servers, we’re working on a fix, we apologize for the delay and thanks for your patience. [<t:1731440820:R>]

idle Update: Our developers have implemented a fix, and our service is slowly coming back online, We are sorry for the delay. [<t:1731456240:R>]

online Resolved: Public bot is back up online and all systems operational. [<t:1731458820:R>]

Any further updates will be added to this message.

slim thicket Nov 13, 2024, 7:36 PM

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<@&1044240344461627432>
dnd Public Bot Offline: We are aware of public bot going offline in some servers, we’re working on a fix, we apologize for the delay and thanks for your patience. [<t:1731510000:R>]

online Resolved: Public bot is back up online and all systems operational. [<t:1731533400:R>]

Any further updates will be added to this message.

slim thicket Nov 14, 2024, 6:19 PM

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<@&1044240344461627432>
dnd Premium Tier 2 & Public Bots Offline: We are aware of premium tier 2 and public bots going offline, we’re working on a fix, we apologize for the delay and thanks for your patience. [<t:1731603600:R>]

online Resolved: Premium Tier 2 & Public bots are back up online and all systems operational. [<t:1731613440:R>]

Any further updates will be added to this message.

slim thicket Dec 5, 2024, 5:57 PM

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<@&1044240344461627432>
dnd **Premium & Public Bots Restart **: We are doing a quick restart to our premium and public bots. It shouldn't take too long, we apologize for the delay and thanks for your patience. [<t:1733421480:R>]

online Resolved: Premium & Public Bots are back up online and all systems operational. [<t:1733432400:R>]

Any further updates will be added to this message.

slim thicket Dec 10, 2024, 11:40 PM

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<@&1044240344461627432>
dnd Maintenance Notice: We are performing unplanned maintenance, which is expected to take around 5 hours (or less). We apologize for any inconvenience this may cause and appreciate your patience. [<t:1733874000:R>]

idle Maintenance Update: The unplanned maintenance has been completed in 5 hours as expected. We are now booting the bots back up, and they should be operational in a few minutes. Thank you for your patience. [<t:1733889900:R>]

online Resolved: Bots are back up online and all systems operational. [<t:1733893200:R>]

Any further updates will be added to this message.

slim thicket Dec 27, 2024, 9:29 PM

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<@&1044240344461627432>
dnd Hosting Provider Issue: Our hosting provider is currently experiencing issues, which have caused our bots to go offline. Unfortunately, we are unable to resolve this issue at the moment and are awaiting for their response. We apologize for any inconvenience this may cause and appreciate your patience during this time. [<t:1735417800:R>]

online Resolved: Bots are back up online and all systems operational.[<t:1735351080:R>]

Any further updates will be added to this message.

slim thicket Jan 12, 2025, 8:45 PM

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<@&1044240344461627432>
dnd Premium & Public Bots Offline: We are aware of premium and public bots going offline, we’re working on a fix, we apologize for the delay and thanks for your patience. [<t:1736695800:R>]

idle Update: Our developers have implemented a fix, and our service is slowly coming back online. we are sorry for the delay. [<t:1736787000:R>]

online Resolved: Bots are back up online and all systems operational. [<t:1736787900:R>]

Any further updates will be added to this message.

slim thicket Jan 17, 2025, 6:24 PM

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<@&1044240344461627432>
dnd Planned Maintenance: We are going to do a planned maintenance on the bot. There will be a downtime, but we hope it won’t take too long. We apologize for any inconvenience this may cause and appreciate your patience. [<t:1737138240:R>]

online Resolved: Bots are back up online and all systems operational. [<t:1737159960:R>]

Any further updates will be added to this message.

slim thicket Mar 6, 2025, 6:29 PM

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<@&1044240344461627432>
dnd Bot Issue: We are aware of the ongoing bot not responding issue. We have informed the team and they’re working on a fix. We apologize for the long inconvenience this experience caused and appreciate your patience. [<t:1741285740:R>]

idle Update: We have implemented a fix, and bots are slowly coming back online. Website should be operational, we are sorry for the delay. [<t:1741288020:R>]

online Resolved: All systems operational. [<t:1741289160:R>]

Any further updates will be added to this message.

slim thicket Mar 25, 2025, 8:40 AM

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<@&1044240344461627432>
dnd API Issue: We are aware that our website, image related commands/features are not responding. We have detected an issue with the API and informed the team, they’re working on a fix. We apologize for the inconvenience this experience caused and appreciate your patience. [<t:1742889600:R>]

Online Resolved: We have implemented an instant fix and all systems operational. [<t:1742896200:R>]

Any further updates will be added to this message.

slim thicket Apr 7, 2025, 3:20 PM

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<@&1044240344461627432>
dnd Offline Bots: We are aware that the public bot is offline in some servers. We have informed the team, they’re working on a fix. We apologize for the inconvenience this experience caused and appreciate your patience.

idle Update: We have implemented a fix that should get the bot back up online in some servers, please be patient until it’s online in your server.

online Resolved: The offline issue has been resolved and public bots are back up online.

-# Why it took so long?
-# We have reached a discord rate limit that caused us to implement a fix where we lower the requests, this should prevent any future problems with rate limits.

-# If you are still having issues with the bot being offline, please wait for a few until it gets back up to your server

Any further updates will be added to this message.

slim thicket Apr 27, 2025, 9:15 AM

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<@&1044240344461627432>
dnd Welcomer Image: We are aware that the bots aren't sending the welcome image. We have informed the team, and they’re working on a fix. We apologize for the inconvenience this experience caused and appreciate your patience.

idle Update: We have implemented a fix, and it will take shortly to have the welcome images back up again.

online Resolved: The welcome image issue has been resolved.

Any further updates will be added to this message.

slim thicket May 11, 2025, 11:02 PM

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<@&1044240344461627432>
dnd Premium Issue: We are aware of the ongoing premium custom bot issue where a custom bot isn’t being assigned upon new subscriptions. We have informed the team and they’re working on a fix. We apologize for the long inconvenience this experience caused and appreciate your patience.
Please open a ticket/or mention a staff team to do so, so we can issue a bot once this issue is fixed. [<t:1740236280:R>]

online Resolved: We are pleased to announce that the issue have been fixed , we are sorry for the very long delay caused and we hope this never occurs again. Any users who had the issue with premium bots can now open a ticket and get their bot, #premium-support.

Any further updates will be added to this message

slim thicket May 29, 2025, 5:36 PM

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<@&1044240344461627432>
dnd Planned Maintenance: We are going to do a planned maintenance on the bot <t:1748552400:R>. There will be a downtime, but we hope it won’t take too long. We apologize for any inconvenience this may cause and appreciate your patience.

online Resolved: Bots are back up online and maintenance is completed.

Any further updates will be added to this message.

slim thicket Jun 10, 2025, 9:11 PM

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<@&1044240344461627432>
dnd Offline Bots: We are aware that the bots are offline in some servers. We have informed the team, they’re working on a fix. We apologize for the inconvenience this experience caused and appreciate your patience.

idle Update: We have issued a fix and bots are restarting. It may take a few minutes to get back online.

online Resolved: The offline issue has been resolved.

Any further updates will be added to this message.

slim thicket Jun 20, 2025, 10:19 PM

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<@&1044240344461627432>
dnd Planned Restart: We are going to do a planned restart on the bot. There will be a downtime, but we hope it won’t take too long. We apologize for any inconvenience this may cause and appreciate your patience.

online Resolved: Bots are back up online and restart is completed.

Any further updates will be added to this message.

slim thicket Jul 2, 2025, 10:41 AM

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<@&1044240344461627432>
dnd Issue Report: Due to an issue that happened with 2 of our servers, we have reached a rate limit that will cause an issue with some features not working for those 2 servers. Therefore, no fix can be applied from our side besides waiting for the rate limit to go away. We apologize for any inconvenience this may cause and appreciate your patience.

online Resolved: The rate limit issue has been resolved.

Any further updates will be added to this message.

slim thicket Jul 22, 2025, 5:32 PM

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<@&1044240344461627432>
dnd Offline Bot: We are aware that the public bot is offline. We have informed the team, they’re working on a fix. We apologize for the inconvenience this experience caused and appreciate your patience.

online Resolved: Public bot is back up online and all systems operational.

Any further updates will be added to this message.

slim thicket Jul 23, 2025, 10:09 PM

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<@&1044240344461627432>
dnd Planned Restart: We are going to do a planned restart on the public bot, it should not take long. We apologize for the inconvenience this experience caused and appreciate your patience.

online Resolved: Public bot is back up online and all systems operational.

Any further updates will be added to this message.

slim thicket Jul 28, 2025, 10:46 AM

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<@&1044240344461627432>
dnd Planned Restart: We are going to do a planned restart on the public bot to bring back /credit command, it should not take long. We apologize for the inconvenience this experience caused and appreciate your patience.

online Resolved: Public bot is back up online and al systems operational.

Any further updates will be added to this message.

slim thicket Aug 22, 2025, 9:41 PM

#

<@&1044240344461627432>
dnd Planned Maintenance: We are going to do a planned maintenance on the dashboard stats, some will be disabled during the maintenance. We apologize for the inconvenience this experience caused and appreciate your patience.

online Resolved: Maintenance have been done and stats are back on again.

Any further updates will be added to this message.

slim thicket Sep 8, 2025, 10:41 PM

#

<@&1044240344461627432>
dnd Offline Bot: We are aware that the public bot is offline. Please note that this is an outage issue from Discord itself, nothing we can do about it for now. We apologize for the inconvenience this experience caused and appreciate your patience.

online Resolved: Public bot is back up online.

Any further updates will be added to this message.

slim thicket Sep 27, 2025, 5:25 PM

#

<@&1044240344461627432>
dnd Offline Bot: We are aware that the premium bots are offline. We have informed the team, they’re working on a fix. We apologize for the inconvenience this experience caused and appreciate your patience.

online Resolved: Premium bots are back up online and all systems operational.

Any further updates will be added to this message.

slim thicket Oct 18, 2025, 3:54 PM

#

<@&1044240344461627432>
dnd Bot issue: We are aware that the bots are having issues, and levels are gone. We have informed the team, they’re working on a fix. We apologize for the inconvenience this experience caused and appreciate your patience.

online Resolved: Our team have been able to resolve the issue, and bots are back up online along with levels. We are updating the levels data and they will be back as it is.

dnd Update: Most levels are no updated yet, our team will be working on it.

Any further updates will be added to this message.

slim thicket Nov 17, 2025, 2:59 PM

#

<@&1044240344461627432>
dnd Planned Maintenance: We are going to do a planned maintenance on <t:1763542800:F>. We apologize for the inconvenience this experience caused and appreciate your patience.

slim thicket Nov 18, 2025, 12:49 PM

#

<@&1044240344461627432>
dnd Website Issue: We are aware that some of our users can’t reach the website, there is an issue with the hosting provider from their end. It’s out of our hand but we will keep you posted as we get more information. Thank you for your patience.

online Resolved: Website is back up online and all systems operational.

Any further updates will be added to this message.

slim thicket Nov 19, 2025, 9:55 AM

#

slim thicket <@&1044240344461627432> <:dnd:1083437440829759588> **Planned Maintenance**: We ...

<@&1044240344461627432>
dnd Update: We have started the planned maintenance, ProBot will appear offline during this maintenance period. Thank you for your understanding.

online Resolved: The maintenance has been completed and all systems operational.

Any further updates will be added to this message.

quaint quarry Dec 4, 2025, 9:20 PM

#

<@&1044240344461627432>
dnd Planned Maintenance: We’ll be carrying out scheduled maintenance on <t:1765180800:F>. We expect the downtime to last approximately five hours, but we’ll keep you updated if anything changes. Thanks for sticking with us!

quaint quarry Dec 7, 2025, 8:07 AM

#

<@&1044240344461627432>
dnd Bot issue: We're aware that the free bot is offline in multiple servers at the moment. Developers have been notified and are working on a fix. Thanks for your patience and sorry for the inconvenience.

online Resolved: The bot should be back on all servers now. Please let us know if you're still experiencing issues.

quaint quarry Dec 8, 2025, 8:10 AM

#

quaint quarry <@&1044240344461627432> <:dnd:1083437440829759588> **Planned Maintenance**: We’...

<@&1044240344461627432>
dnd Maintenance started: Maintenance is now underway. Our services will be offline until it’s complete. Updates will be provided. Thanks for your patience.

idle Update: Maintenance is completed, however, we're working on restoring the services now.

online Resolved: Everything should be up and running again. If you continue to experience any problems, please reach out in the support channels.

quaint quarry Dec 26, 2025, 2:46 PM

#

<@&1044240344461627432>
Online Update: Service Restored

Service outage: We are currently experiencing technical difficulties with the Free Bot and the Dashboard.

Status: Fixed! Services are gradually returning to all servers.
Details: The dashboard is accessible again and clusters are coming back online.
Action: If the bot is still offline in your server after 30 minutes, please let us know.

Thank you for your patience and understanding!

quaint quarry Dec 26, 2025, 11:03 PM

#

<@&1044240344461627432>
Online Final Update: Service Fully Restored

The recurring issues with the Free Bot and Dashboard have been fully resolved and systems are now stable.

Status: All systems operational & stabilized.
Performance: Clusters are online and the Dashboard is fully accessible.
Support: We have closely monitored the fix to ensure it stays up. If you encounter any rare issues, please don't hesitate to contact us.

Thank you for sticking with us through these technical hiccups!

wanton flame Jan 9, 2026, 12:30 PM

#

<@&1044240344461627432>
Final Update: Service Restored

The issue affecting the Public Bot has been fully resolved, and the service is now back online.

Status: Public Bot is operational.
Fix: The networking issue has been successfully resolved.
Monitoring: Systems are being monitored to ensure continued stability.

Thank you for your patience and understanding during the outage.

quaint quarry Jan 28, 2026, 6:56 PM

#

<@&1044240344461627432>
Final Update: Service Restored

The issue affecting the Public Bot has been fully resolved, and the service is now back online.

Status: All services including web and bots are working now.
Fix: The API has been fixed.
Monitoring: Systems are being monitored to ensure continued stability.

Thank you for your patience and understanding during the outage.

quaint quarry Jan 29, 2026, 2:09 PM

#

<@&1044240344461627432>
online Final Update: Service Restored

The issue affecting all of our services has been fully resolved, and the service is now back online.

Status: All services including web and bots are working now.
Fix: The API has been fixed.
Monitoring: Systems are being monitored to ensure continued stability.

Thank you for your patience and understanding during the outage.

quaint quarry Feb 4, 2026, 6:27 AM

#

<@&1044240344461627432>
online Final Update: Service Restored

The issue affecting mostly the free service has been fully resolved, and the service is now back online.

Status: All services including web and bots are working now.
Fix: The issue has been fixed.
Monitoring: Systems are being monitored to ensure continued stability.

Thank you for your patience and understanding during the outage.

quaint quarry Feb 20, 2026, 4:18 PM

#

<@&1044240344461627432>
COMPLETED:
~~ dnd Scheduled Update: Levels & Autoresponders Transition to Premium (#announcements message)

We are currently converting the Levels and Autoresponders modules to Premium. During this transition, some servers may experience brief or minor downtime related to these modules. This also applies to the global xp.

Status: Migration in progress.
Impact: Temporary interruptions may occur while changes are being applied.
Monitoring: Systems are being monitored to ensure a smooth rollout.~~

quaint quarry Mar 27, 2026, 6:03 AM

#

<@&1044240344461627432>
online Final Update: Service Restored

The issue affecting mostly the free service has been fully resolved, and the service is now back online.

Status: All services including web and bots are working now.
Fix: The issue has been fixed.
Monitoring: Systems are being monitored to ensure continued stability.

Thank you for your patience and understanding during the outage.

shadow lantern Apr 22, 2020, 12:18 PM

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online All Systems Operational

shadow lantern Apr 23, 2020, 2:36 AM

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idle Music nodes are down, we can’t connect to discord due to network issue between our provider and discord. or maybe discord is down atm.

#

online Update: All Systems Operational

shadow lantern Apr 29, 2020, 4:17 AM

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idle We are moving the bot to bigger server, this shouldn't take while.
ProBot Prime & Premium will not be affected with this.

shadow lantern Apr 29, 2020, 4:58 AM

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online Update: All Systems Operational

shadow lantern May 12, 2020, 2:48 AM

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idle A quick restart to fix an issue where the music failed to play some songs. should be back in 15 mintues

shadow lantern May 12, 2020, 3:05 AM

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online Update: All Systems Operational

shadow lantern May 17, 2020, 2:27 AM

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idle We are upgrading our music nodes, music should be back in 30 mins

bright oxide May 17, 2020, 3:34 AM

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online Update: All Systems Operational

shadow lantern May 22, 2020, 11:18 PM

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dnd Resharding the bot to support more guilds. we reached our capacity! this should not take long.

shadow lantern May 22, 2020, 11:41 PM

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online Update: All Systems Operational

shadow lantern May 28, 2020, 7:45 PM

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idle An internal update to our infrastructure caused a full restart to the bot. should be back in 15 mintues.

#

online Update: All Systems Operational

shadow lantern Jun 1, 2020, 10:29 PM

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idle We are aware that ProBot is offline, It's from our host provider and we are in contact with them regarding this.
online Update: All Systems Operational

shadow lantern Jun 20, 2020, 9:36 PM

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dnd We're currently experiencing a partial outage & our developers are investigating.
idle Our host provider rebooted the server, in 15 mins everything will be running smoothly.
online Update: All Systems Operational

shadow lantern Jun 22, 2020, 8:33 PM

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dnd We're currently experiencing a partial outage & our developers are investigating.
online Update: All Systems Operational

shadow lantern Jun 28, 2020, 5:10 AM

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dnd Hey, again server not responding due to network issue with our host provider, it weird because we don't have any issues with the other server - which has more load on it -, we should consider moving to another provider. 719927256193040415
idle Server responded and the bot is running up ......
online Update: All Systems Operational

shadow lantern Jun 28, 2020, 8:42 PM

#

idle We are aware that ProBot is offline in some servers, it will get back in 10 mintues.
online Update: All Systems Operational

shadow lantern Jul 3, 2020, 12:26 PM

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dnd Bot/website are under maintenance, we are doing a full restart .. apologizes :)
online Update: All Systems Operational

shadow lantern Jul 5, 2020, 3:24 AM

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idle Music has issues from discord end, we don’t have anything to do except waiting them to fix it.

Temporary fix : Change your server region to US East or India

shadow lantern Jul 6, 2020, 8:47 AM

#

online Update: All Systems Operational

shadow lantern Jul 10, 2020, 10:46 AM

#

idle ~~We are aware of the situation and we are working to fix at this time.~~
dnd Our host provider (OVH) is doing an intervention to replace our server hard disk. We couldn't get a backup server because usually companies verify payment methods at working days, so there's nothing we can do at the moment except to wait for them.
Prime & Premium is working, as usual, more info at https://probot.io/
online Update: All Systems Operational

shadow lantern Jul 12, 2020, 12:54 AM

#

idle ^ same above, ovh acting werid and we are going to replace them day or another

shadow lantern Jul 13, 2020, 6:01 PM

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idle A quick restart, shouldn't take while

bright oxide Jul 17, 2020, 9:30 PM

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dnd It looks like Discord is experiencing connection problems, ProBot will return to work automatically ASAP.

bright oxide Jul 17, 2020, 9:49 PM

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online Update: All Systems Operational, It was cloudflare issue, Our dashboard and the bot are recovering...

shadow lantern Jul 19, 2020, 5:22 PM

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idle A quick restart to fix internal bug. apologizes :)

bright oxide Jul 19, 2020, 5:37 PM

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online Update: All Systems Operational.

shadow lantern Aug 4, 2020, 7:33 AM

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idle We are resharding the bot. it shouldn't take time. apologizes :)

bright oxide Aug 4, 2020, 9:26 AM

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online Update: All Systems Operational.

shadow lantern Aug 4, 2020, 9:01 PM

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idle A quick restart :_)

#

online Update: All Systems Operational.

bright oxide Aug 6, 2020, 3:56 PM

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idle A quick restart, This may take a few minutes. apologizes :D

bright oxide Aug 6, 2020, 4:11 PM

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online Update: All Systems Operational.

shadow lantern Aug 6, 2020, 11:33 PM

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dnd We are scaling our servers, this scale is necessary to avoid unwanted restarts. our support channel (#support-en) is open, we want to see how many one of you ask "why my bot is offline"

shadow lantern Aug 7, 2020, 12:37 AM

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online Update: All Systems Operational.

shadow lantern Aug 12, 2020, 10:42 PM

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dnd We know about the bot being offline and we are investigating
idle Update: Our database server has been restarted by the provider which caused to others server to shutdown. we are booting up. :)

bright oxide Aug 13, 2020, 3:01 AM

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online Update: All Systems Operational.

shadow lantern Aug 19, 2020, 7:54 PM

#

idle We are investigating an issue with our database server .
idle It looks like the server hanged a bit, but everything is returning back to normal... booting the bot

online Update: All Systems Operational.

shadow lantern Sep 2, 2020, 6:35 AM

#

idle We are doing a restart to the public bot, it should back in 15 minutes 🙃

bright oxide Sep 2, 2020, 4:32 PM

#

online Update: All Systems Operational.

shadow lantern Sep 19, 2020, 8:46 PM

#

~~We are resharding the bot to accept more guilds! should take 20 min o.o~~
online Update: All Systems Operational.

modern solar Oct 8, 2020, 5:59 PM

#

idle ~~We are doing a restart to the public bot, it should back in 15 minutes.~~
online Update: All Systems Operational.

shadow lantern Oct 27, 2020, 12:28 PM

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dnd We are moving our database to more stable provider. meanwhile the bot will be offline. it should not take long, Apologizes 🙏

shadow lantern Oct 27, 2020, 9:16 PM

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online Update: All Systems Operational, we are so sorry for the delay it took, it was out of our hands and we still monitoring some commands 🙏

modern solar Oct 31, 2020, 8:53 AM

#

idle We are doing a restart to the public bot, it should back in 30 minutes.
online Update: All Systems Operational.

shadow lantern Nov 4, 2020, 8:03 PM

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dnd We are moving our database to more stable provider. meanwhile the bot will be offline. it should not take long, Apologizes 🙏

shadow lantern Nov 4, 2020, 9:24 PM

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online Update: All Systems Operational.

shadow lantern Dec 25, 2020, 2:13 PM

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idle Quick update to music nodes to fix soundcloud. :-)
online Update: All Systems Operational.

shadow lantern Dec 25, 2020, 11:00 PM

#

idle We are investigating the issue..
dnd Our database server is down, we are working to fix the issue, Apologizes 🙏
idle The issue has been fixed, services are recovering....

shadow lantern Dec 26, 2020, 12:06 AM

#

online Update: All Systems Operational.

shadow lantern Jan 4, 2021, 7:54 PM

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dnd Our database servers unable to connect with other servers, we are working to fix this asap. Apologizess

online Update: All Systems Operational.

shadow lantern Jan 5, 2021, 11:20 AM

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dnd We are debuging an issue causing the bot to not respond,

shadow lantern Jan 5, 2021, 3:24 PM

#

online Update: it seems everything is working right now, the issue was from DigitalOcean https://status.digitalocean.com/incidents/ff9492yshnm9

Apologizes.

Networking issues in AMS2 region.

topaz dagger Jan 5, 2021, 4:15 PM

#

idle Bot is being restarted, apologies for the downtime

bright oxide Jan 5, 2021, 4:33 PM

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online Update: All Systems Operational, ~~It takes 5 - 20 minutes to return online to all servers, we apologize.~~

shadow lantern Jan 6, 2021, 5:29 AM

#

idle ProBot is not stable, expect downtimes. we will keep debugging and optimizing the bot today
I apologize for the inconvenience

shadow lantern Jan 13, 2021, 10:42 AM

#

idle ProBot still not stable, we have changed a lot of our code to optomizie the bot to allow it to scale which caused a lot of issues, Regarding ranks, don't panic they will be restored smoothly. with users activity 🙏

These changes will make the bot more stable to allow it to scale without issues/downtimes. we appericate your understanding

لا يزال ProBot غير مستقر ، لقد قمنا بتغيير الكثير من الاكواد البرمجية الخاصة بالبوت لكي تسمح له بالتوسع وهذه التغييرات تسببت في الكثير من المشاكل ، فيما يتعلق بالرانكات ، لا داعي للقلق ، حيث سيتم استعادتها بشكل سلاس وتدريجي. مع نشاط المستخدمين في الشات او الصوت 🙏

ستجعل هذه التغييرات البوت أكثر استقرارًا للسماح له بالتوسع دون مشاكل / أعطال. نشكر لكم تفهمكم.

topaz dagger Jan 13, 2021, 11:18 AM

#

idle Probot hala stabil değil, botu optimize etmek için kodumuzun çoğunu değiştirdik bu da bir çok sorunlara sebep oldu, seviye sistemi hakkında panik yapmayın, kullanıcı aktivitesiyle sorunsuz bir şekilde geri yüklenecekler 🙏

Bu değişiklikler botu daha stabil hale getirerek sorunsuz bir şekilde işlem yapmasını mümkün kılacak. Anlayışınız için teşekkür ederiz

shadow lantern Jan 18, 2021, 11:34 PM

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dnd Bot is offline, we are investigating the issue. It seems from Discord end

shadow lantern Jan 19, 2021, 12:00 AM

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idle Issues has been fixed, give it up to 15 minutes and you'll see it online in your server :-)

#

Online All Systems Operational.

topaz dagger Jan 28, 2021, 2:18 PM

#

idle we're aware that the bot is not replying to the commands and the dashboard is down, we're working on a fix, apologies

also all of the channels in the server are locked to prevent people from spamming

#

online The issue has been fixed the bot is going to be online in ~15 minutes

shadow lantern Feb 2, 2021, 1:11 AM

#

idle Discord currently has an issue with sending messages https://discordstatus.com/

Discord Status

Welcome to Discord's home for real-time and historical data on system performance.

shadow lantern Feb 3, 2021, 12:05 AM

#

idle We are deploying a new update to the bot, expect downtimes. 🥳

shadow lantern Feb 6, 2021, 5:33 AM

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Online All Systems Operational.

shadow lantern Feb 13, 2021, 12:13 AM

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idle We are investigation an issue causing the bot/ dashboard to be slow than usual.

shadow lantern Feb 13, 2021, 12:54 AM

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Online All Systems Operational.

topaz dagger Feb 25, 2021, 9:25 PM

#

idle ~~We're aware of the issue that the website has and we're working on a fix, shouldn't take long and apologies~~

bright oxide Feb 25, 2021, 9:39 PM

#

online All Systems Operational.

topaz dagger Mar 16, 2021, 7:35 AM

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dnd a network issue, hopefully it will be fixed as soon as possible, apologies

bright oxide Mar 16, 2021, 11:34 AM

#

online All Systems Operational.

shadow lantern Apr 5, 2021, 6:21 PM

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idle A quick restart to reshard the bot, apologizes

shadow lantern Apr 5, 2021, 8:16 PM

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Online Everything back to normal, i apologize it took so long because there was a small error during the reshard ..

shadow lantern Apr 15, 2021, 5:13 AM

#

idle ~~A quick restart to apply performance changes, apologizes~~

online All Systems Operational.

shadow lantern Apr 20, 2021, 11:28 PM

#

idle ~~There is an ongoing outage on discord which effect ProBot, expect downtime https://discordstatus.com/~~

online All Systems Operational.

topaz dagger Apr 22, 2021, 6:28 PM

#

idle There is a database issue we're dealing with, the bot might be offline in some servers, apologies

topaz dagger Apr 22, 2021, 7:19 PM

#

~~update, in around 5 minutes everything should be back to normal, apologies again~~
online all systems are operational

shadow lantern Apr 25, 2021, 6:37 PM

#

idle Our images CDN is not stable atm, you might seeing issues with any feature that has images in it specially welcomer, embeder.
We are in contact with the company that handling the CDN for us and they are investigating the issue. Apologies for what this might cause.

shadow lantern Apr 26, 2021, 5:10 AM

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dnd ~~We are investagting an issue with one of our servers, bot might be offline in your server until we fix this.~~
online We have found the cure issue and we were able to fix it. Apologizes

shadow lantern Apr 27, 2021, 8:26 AM

#

Offline ~~Our current CDN provider is unable to fix the issue we have, so we are moving to another provider at the moment for better performance and stability. Expect issues while we migrate.~~
idle ~~We are still migrating the files but we hope you won't have issues now :-)~~
online All Systems Operational.

modern solar Apr 28, 2021, 10:07 PM

#

idle ~~We are investigating an issue with the main bot, the bot might not respond in some servers.~~
dnd ~~One of our server got cloudflare ban for 1 hour because of network issue and we did not have a any choice but to wait. ~~
online All Systems Operational.

modern solar Apr 29, 2021, 9:17 PM

#

idle ~~A quick restart to apply internal update, apologizes.~~
online All Systems Operational.

shadow lantern May 2, 2021, 4:29 AM

#

idle ~~We are investigating an issue with the main bot, the bot might not respond in some servers.~~
online All Systems Operational. It was a silly internal issue, blame other devs i didn't do it.

topaz dagger May 4, 2021, 3:41 PM

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idle due to a network issue the free bot was offline, a fix has been deployed and everything should be fine in a bit

shadow lantern May 5, 2021, 1:36 AM

#

online There was an issue with our provider firewall, it is blocking our database buckets which is weird and causing latency issues/ offline issues. They haven't reply to us so we don't have a choice but to leave them. We have got another temporary servers from another provider and will try to keep the bot up as we can. Until we decide where to settle.

Right now everything is working fine i guess. but please report if you notice any issue.

Apologizes.

shadow lantern May 5, 2021, 5:00 AM

#

Offline ~~ProBot is offline due to a network issue with the new provider, we will update it when things start going well with us with this server hunting~~
online All Systems Operational.

topaz dagger May 8, 2021, 4:01 PM

#

idle ~~our temporary server went offline we're restarting it, the bot might be offline in some server due to this, apologies~~ 🙏
online All Systems Operational

shadow lantern May 21, 2021, 10:28 PM

#

~~We are doing a restart to one of our node which may cause issues to public and premium bots it should not take more than 15 minutes.~~
online All Systems Operational

topaz dagger Jun 2, 2021, 5:37 PM

#

idle there has been a connection issue with us and discord therefore our bot is currently offline but will be back online soon

Edit: apparently cloudflare outage happened in the US East that is the reason why probot is offline, for more information https://discordstatus.com/ https://discordstatus.com/incidents/h22r6d1ch9cl

Discord Status

Welcome to Discord's home for real-time and historical data on system performance.

Connection issues in US East

topaz dagger Jun 2, 2021, 8:25 PM

#

online cloudflare is being fixed so the bot should be okay too

modern solar Aug 30, 2021, 12:46 AM

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idle ~~A quick restart to reshard the bot, apologizes.~~
online All Systems Operational.

shadow lantern Aug 30, 2021, 2:19 AM

#

~~There was an internal issue appeared after the resharding which cause the bot being offline in some of your servers, we are fixing it atm. it shouldn't take long.~~
online All Systems Operational.

shadow lantern Sep 3, 2021, 3:32 AM

#

dnd We are investigating an issue with Prime/Premium bots being offline.
We have found the cause root of the issue, we are solving it, bots should back up.
online All Systems Operational.

topaz dagger Sep 4, 2021, 6:48 PM

#

idle We're having a shard issue which is causing the bot to not respond in some servers, the issue will be fixed as soon as possible, we apologize for the inconvenience

shadow lantern Sep 4, 2021, 10:46 PM

#

online All Systems Operational.

shadow lantern Sep 13, 2021, 9:18 PM

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idle ~~A quick restart to apply internal changes.~~
online All Systems Operational.

shadow lantern Sep 15, 2021, 10:19 AM

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dnd ~~Our music player is down, we are working on it. Apologies~~

#

online It seems to be a network issue and it got fixed by itself. All Systems Operational. OKEMO02blush

modern solar Sep 16, 2021, 10:13 PM

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idle ~~A quick restart to fix music in public bot.~~
online All Systems Operational.

shadow lantern Sep 23, 2021, 9:28 PM

#

idle ~~ProBot might appear offline in some servers due to a non-scheduled maintenance , will back asap.~~

online All Systems Operational.

topaz dagger Sep 25, 2021, 1:26 PM

#

~~We're aware of the problem that makes the bot and dashboard not work properly, will be fixed as soon as possible, apologies.~~

~~All Systems Operational.~~

~~We have detected few more issue, apologies for the downtime~~

Online All Systems Operational.

shadow lantern Oct 12, 2021, 2:39 PM

#

idle we are aware of the issues with the login in into our dashboard, Team on it.

shadow lantern Oct 12, 2021, 3:31 PM

#

Our API went offline for a bit due to a hard disk issue, the issue has been addressed and resolved
Online All Systems Operational.

shadow lantern Oct 13, 2021, 7:28 AM

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idle ~~It seems that our host provider for the website is down (OVH) https://ovh.ie. nothing i can do but to wait them. ^^~~

shadow lantern Oct 13, 2021, 8:28 AM

#

Online All Systems Operational.

topaz dagger Oct 25, 2021, 2:39 PM

#

dnd ~~we're aware that the bot (all versions) is offline at the moment, we're investigating to figure out and fix the issue, apologies~~

~~ نحن على علم بالمشكلة التي تواجه ( جميع النسخ ) ونعمل في الحل على المشكلة~~

~~ botun (bütün versiyonlar) sunucularda offline olduğunun farkındayız, sorunu bulmak ve çözmek için çalışma yapıyoruz, özür dileriz ~~

Online It was a network issue between our host and discord which seems to be fixed, All Systems Operational.

لقد كانت مشكلة في الاستضافة تأثر على اتصالات البوت مع الديسكورد ويبدوا انه تم حلها

discord ve sunucumuz arası ağ bağlantısı sorunu çözülmüştür

topaz dagger Oct 29, 2021, 1:43 AM

#

idle Discord is having bot rate limiting issue which is also effecting our bot, expect downtimes https://discordstatus.com/incidents/19s8kbj78zh8

Bot Rate Limiting Issue

shadow lantern Oct 29, 2021, 6:20 AM

#

Online All Systems Operational.

shadow lantern Oct 30, 2021, 8:05 AM

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idle dashboard is unresponsive, will be back in 30 minutes

shadow lantern Oct 30, 2021, 9:02 AM

#

Online All Systems Operational.

shadow lantern Nov 8, 2021, 6:25 PM

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idle it seems the bot is offline in some servers, it should be back in 10 minutes

shadow lantern Nov 8, 2021, 6:54 PM

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Online All Systems Operational.

shadow lantern Nov 13, 2021, 5:15 PM

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idle We are investigating an issue caused the public bot to be offline

topaz dagger Nov 13, 2021, 11:41 PM

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Online All shards are online

shadow lantern Nov 16, 2021, 6:55 PM

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idle We got unexpected grow and therefore have to scale to handle this!

we are monitoring our services. let us know if you notice any issue #support-en

modern solar Nov 20, 2021, 11:25 AM

#

idle ~~We are investigating an issue caused the public bot to be offline.~~
online All Systems Operational.

topaz dagger Nov 21, 2021, 2:51 PM

#

idle ~~a quick restart the bot should be online in a bit~~
online All Systems Operational

topaz dagger Dec 14, 2021, 4:53 PM

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idle ~~Our search service is having network issues therefore its causing our bot to get stuck on 'searching' part while playing music, there currently is no ETA, apologies~~
online All Systems Operational

topaz dagger Mar 2, 2022, 2:31 PM

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idle ~~Bot is gonna be re-sharded and the process will take around 10 minutes, apologies for the downtime~~
online All Systems Operational

topaz dagger Mar 9, 2022, 9:09 PM

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idle ~~We're aware that our dashboard is offline, we're investigating to fix the issue~~
online All Systems Operational

topaz dagger Apr 10, 2022, 7:35 PM

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idle ~~Due to a database issue for some of our users and servers the bot is not responding/dashboard is not loading, our team is working on the fix~~
online The issue seems to be fixed, our team will keep monitoring the database

shadow lantern Apr 22, 2022, 6:29 AM

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idle Looks like the internet has dropped, recovering ...
online All Systems Operational

topaz dagger May 8, 2022, 8:22 PM

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idle ~~due to cloudflare issue website is sometimes going offline, to check the status https://www.cloudflarestatus.com~~
online All Systems Operational

shadow lantern Jun 13, 2022, 5:51 AM

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status_idle A quick restart to reshard the bot.

shadow lantern Jun 13, 2022, 6:25 AM

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online All Systems Operational

topaz dagger Jun 14, 2022, 1:14 AM

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idle ~~due to database being offline our dashboard is down, will be up again as soon as possible, apologies~~
https://status.digitalocean.com/incidents/xkpsn9hbnnlz?u=fyjdf03g8svh
online All Systems Operational

Cloud Control Panel, API, Multiple Products

As of approximately 23:40 UTC, our Engineering team is investigating multiple failures with DigitalOcean services, including our Cloud Control Panel, API, events such as creation of all resources, and WWW endpoints failing to resolve. We are starting to see recovery but are still investigating root cause and users may continue to experience elev...

shadow lantern Jun 14, 2022, 6:26 PM

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idle Premium bots are down. we are investigating and fixing this asap.

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idle Premium bots are back online now but some shards on public bot went offline due to network firewall setup, should be back in ~10 minutes.

shadow lantern Jun 14, 2022, 6:55 PM

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Online All Systems Operational.

shadow lantern Jun 21, 2022, 7:44 PM

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dnd Bot might be offline in your server, we are investigating and it will get back shortly.

shadow lantern Jun 21, 2022, 8:19 PM

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idle A network issue affected our cache server which caused all bots to go offline. bot should get back in all shards/servers in ~10 minutes.

shadow lantern Jun 21, 2022, 9:41 PM

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Online All Systems Operational, sorry this took long. an update to the library we are using to connect to discord ( Eris ) caused the shards to start slowly and we just found the cause and fix it, All shards seems up now panda_heart

shadow lantern Jul 9, 2022, 4:54 PM

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idle A network issue caused timeouts between us and discord, we are investigating.

shadow lantern Jul 9, 2022, 6:57 PM

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Online All Systems Operational.

shadow lantern Jul 17, 2022, 12:29 AM

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idle The bot might be offline in your server. we are looking into it and will be back asap.

shadow lantern Jul 17, 2022, 12:46 AM

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Online All Systems Operational.

shadow lantern Jul 17, 2022, 9:03 PM

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idle We are doing a full restart. shouldn't take long. apologizes <3

shadow lantern Jul 17, 2022, 9:42 PM

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Online All Systems Operational.

shadow lantern Jul 22, 2022, 8:19 AM

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idle An update to slash commands caused an issue with the bot, fix is deploying.. my bad <3

shadow lantern Jul 22, 2022, 10:45 AM

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idle Bot seems to be fine now, /play command stuck at searching will be fixed asap.