#support-en
1 messages · Page 248 of 1
#support-ar
L am sorry but my freind send creidt to me and dont get to me
L sorry l dont speak english good
bro
@low cypress
#support-ar !
?
They say, "Come here."
@low cypress
I just have a question
Yes?
finally
Why is your support so weak?
No one replied all day
The important question is when will the bot start working again?
i am not admin i said i think
No one right now is currently available to help, so you'll just have to wait
Okay, answer
On my question
Which is?
@sick bone
You're messing with me
Ops, I didn't see it sorry
There's no ETA
This is my luck
I created a new server
There were 500 in less than 24 hours, but I need a bot.
Like ProBot
It's unfortunate to hear that but as mentioned in #status is the issue isn't simple to fix
And the issue is only on the free version, if you want a faster workaround you can subscribe to the premium https://probot.io/premium or wait until the service stabilizes
did it go down again? i was literallly running commands and mid of it stoped wrking
We're working on that
aight appreaciate it
The bot is a stroke, it keeps stopping.
Same here
A bot present on all servers shouldn't keep crashing, especially since it's relied upon for everything.
Real
Until the issue is resolved, the free services will be offline unfortunately, just to avoid any further issues.
We noticed that you are a premium user, for faster response go to #premium-support
for how long
give a guess
i already knew it would die again but i wanted to level up one more time on the server
the other server
and why's only free services is offline
If we keep all services online, everything will go down eventually again
the issue isn't a big one tho right
So is the bot just cooked then
esse probot ta de putaria so pode ne irmaos vamo dar um jeito ai
eles acabaram de consertá-lo e ele quebrou de novo
this an english only chat
yeets
Mb mb
probot is disconnet
We'll try to post a postmortem message until we're stable
there haven't been an update on the matter for awhile
understood
Because there are no updates for now.
hopefully y'all figure out a soluation asap
if I signed up for premium, would it save all the settings from the free version, just work for now?
Hello, yes it would! All your settings would be saved + you will be able to configure the premium-only settings as well
sao bot off rồi vậy
English only please, use your language’s channel instead ^^
hmm ok...thanks...
When will the bot be back online?
.
(vietnamese) Đã nói viết tiếng anh rồi
Chat in english pls
When will the bot be back online..
hu
can you hlpe me
...
@foggy crag please use #support-ar
Hey there, we unfortunately don’t have an eta right now. You can monitor the problem in #status
I wont ping anyone for this since my previous issue was resolved, however I just want it to be logged that there is a new issue, I will keep up with #status
Why is the bot dead ?
would my admins be able to access the premium server with it's settings?
They need to have the “Manage Server” or “Administrator” permissions. If they can right now, they will also be able to after buying premium ^^
they do, tyvm for the quick reply and answers
Hey there, please read #support-ar
Why probot public not work
You’re welcome, have a good one!
Hello! Please check #status
Thx
Hello when will probot get onn
When will the bot start working?
Hello! We unfortunately don’t know, you can monitor the issue through #status
Hey, do you need help?
ProBot, the most important bot on the servers, why does it keep crashing?
I got black list and someone told me to contact Danny i did and he told me something about the stuff
Hey, that’s a known issue. You can check #status for more information ^^
What’s your main language?
Arabic
@sacred terrace Is this a blacklisted user?
Use #support-ar please
It's locked
Yep but why😢
Hello! Can you give some more details on what you need help with?
why isnt the dashboard not working? Like it says continue to discord but I do that and I authorize and it keeps saying the same thing
I’m afraid you’ll have to wait for it to be unlocked, we refrain from helping users who don’t natively speak English.
Hello! If you want the reason of your blacklist, please dm @gusty bridge ^^
Hey there! That’s a known issue, check #status please
okay
Take your time
I have a complaint
it's the same problem i had
my admin bought premium (it charged her twice) and it doesn't seem to be added to the server and won't load gets stuck on the "server requires setup" screen it gave me before
They’ll have to contact us, we’ll help them here ^^
How long will the bot be down for
Hello! We don’t know unfortunately, check #status for more information
Thanks for letting me know
You’re welcome, have a good one!
U 2 ❤️
hallo
ich habe ein problem mit meinen pro bot der ist ausgefallen
was kann ich dagegen tun?
Hello!
I want to edit a leveling system for Probot but the bot was added by another admin, is that possible?
Do you have a solution?
Is the bot still down
no i hope i was have
How To Apply
?
When will the problem be solved?
in 23mins
sure? @shy mirage
yes
How do you know
عربي؟ @shy mirage
Do not provide false info
English only please
Why is the bot broken?
he broke up with his gf
If it’s not something easy to fix, then what is the problem
it probably won't come back for another day or something
When will the problem be solved? @brave topaz
pbot prime its work?
or a bit more
Damn this relationship
Hi! I was double charged signing up for an annual cadence pro subscription, and we weren’t successful being able to set it up on our server despite this message. Any help? Thank you
lol
your bot robbed me from the grinding i could've done in this past 2 days
Yes exactly bruh
@dull void related to what I was talking to you about earlier
I have a problem with ProBot, I want to correct some stuff with the welcome message and when I open the site it tells me that "This server requires setup" even tho it worked fine at first, and now it shows on offline list
They shut it down for maintenance
Because there was a bad problem
Yeah we don’t know when it will be back on but hopefully soon
I would like to express my concern about being placed on the blacklist without any clear or valid reason. I have always respected the rules and followed the guidelines set by the administration. I did not receive any warning or explanation before this decision was made, which I find unfair.
I believe there has been a misunderstanding, and I kindly ask the administration to review my case again. I am open to discussion and ready to clarify any issue if needed. My intention has always been to contribute positively and responsibly.
I hope this matter can be reconsidered with fairness and transparency. Thank you for your time and understanding.
Any prediction on when the bot will be back online?
they don't wanna give any certain dates cuz they don't know when it will be back on yet
Why does it keep saying the server needs setting up
When will the problem be solved?
@meager talon you a math teacher?
look like my math teacher frm middle school🥹
Respectfully
lol
I came here to see what was up and its down nothing can be done until they fix it and bring it back up unfortunately i just wanted to be sure it wasn't something that needed to be re setup oh well
Frrrr
Shindo servers finna b pissed
🤣🤣🤣
my admin signed up for premium and got double billed and the invite premium bot didn't work, now when I go to manage premium I get shown this
Here is the flow I have been clicking through to no avail despite the success message
شغلو ام البوت بقا مصالح واقفة
#support-ar
was told the premium bot was working?
why we signed up for it
Closed
:white_check_mark: wani_one_22 banned from the server! :airplane:
؟؟؟؟؟
hello
hoz i can remove block from probot ??
What is happening
Hello, I am the server owner.
Probot is in my server with full permissions,
but the dashboard says "This server requires setup" and is completely locked.
I cannot configure anything. Could you please reset the server setup?
Check the #status section as that tells you what the status of the bot is
is probot down?
Read the message above yours
with how hard and fast y'all are working on fixing the issue i'm sure it won't take very long
hopefully
Why commands of pro bot dont work?
What is this happening?
Idk vro🥀🥀
When will the bot open again?
Once I was 7 years old ma mama told me make some bots or you'll be 🙁
Wait approximately 4-40 years
ProBot shows offline in my server and dashboard says not added even though I invited it
/help ProBot shows offline in my server and dashboard says not added even though I invited it
P
what
@humble stump please use #chat-en if you want to chat
@prime egret @icy creek use #commands
Is probot down right now?
^^
So I’m guessing it is correct?
Yes, it's down now
hmm
Damn that sucks
:white_check_mark: @emperor.769 muted from the text! :zipper_mouth:
hello is the bot running or just in the server
yall know how long itll be down for?
^
Check #status
Not ETA.
^^
My brother, I need this bot, what happens in it?
@fickle reef bro i dont understand this i am arabic
What a shame, it's been 4 days already.
ok thx but yall need a new systeam
Developers are working on it
#support-ar
Are you coming back tonight at least, mate?
We don't know
Back up?
Even after four days of cleaning????
Hnnn
Developers are working on it not Moderators or Support, so we don't know
No, if you need help in Turkish use #support-tr
And you don't have access to what the creators do? You never talk to them???
but your desc is kurd
We do, as we said they're working on it non stop, if there's an update it will be posted on #status
If you want to chat use #chat-en
Plus Kurds speak Kurdish, not Turkish
Almost two days without any updates, just it crashing and coming back online.
orospucocu kürdistan diye bir yermi var türk değilmisin
been fine for me the whole time up untill about 2 hours ago
So, and he goes there and dies.
"Dies"
We are aware
bura ingilizce sunucusu la
:white_check_mark: @venspirg0 muted from the text! :zipper_mouth:
hey i have a problem with my probot i is not responding on my actions can some one help me out
Is bot Down rn? Was working this morning
Check #status
Public bot is offline, check #status
hey i think you guys should stop pressuring the devs since it doesn't serve any purpose
just be patient
i joint just now in this server
???
Hello
hey
I have problm
It shows my ProBot bot is offline but in the server. However when I enter the dashboard it's asking me to invite it again. What should I do?
Why i cant transfer credit from my accont maybe i take blacklist
Did know about blacklist problmes
@vale sorrel hey man, please stop replay peoples when im here
ahaha u that staved of attention
I'm having problems with the control panel
:white_check_mark: @oops_14 muted from the text! :zipper_mouth:
can you send screenshots please
Why bot is not work?
when its fixed..
??
@clever mica
for some reason when I try to access my dashboard to my discord server, it just says continue to discord
when i open the bots dashboard it says the server needs setup, it also says the application does not respond when im doing slash commands
is down again?
still down??
Ohh i thought this was happening to me only
guys quick question do yall know quick fix for (I did set up yet I get this) "This server requires setup."
same
You guys should really scroll up or look at the status channel
mb man I js joined didn't watch any channel
Assuming you joined because the bots having issues
Usually you check for announcements first

??
<@&675070424748654593>
No ETA
^^
^^
Please don't mention staff for help
Check #status
ok
@devout owl @rich dagger @placid vortex @earnest kernel @nocturne flax check #status please
Ok
Yes?
I did dw mb for not checking earlier
Hello, are you also having trouble with the bot? It hasn't been working since yesterday, it's a real problem.
i was @ you as per the rules - i got muted the last time i was helping 🙂
You're good
Hi, Check the messages above you
Thanks for following the rules
One question, bro, the premium is five dollars, right?
Okay, can we have a time and a date? Because if it takes another 6 hours, I'll have to go somewhere else. I use the bot for auto-roles; this is a real problem.
I use it for automated responses.
My server has been without a card for 4 days because of what happened.
The bot is in AFK mode. Is this how it should be or will it start working after some time?
I can well imagine, sorry for you.
Can any one give me dany user
I feel sorry for you too, it's complicated.
I'm not going to wait four days, lol. If I don't get anything within the hour, I'll get another one. I'm not going to spend the weekend like this.
Will it start working or what's wrong with it? I just don't understand.
Premium Tier 1 is $5/month
still down?
We haven't known for two days; personally, at my place it's not working anymore, I have to do everything manually.
Check the online member list
is probot still down?
oh i can check status mmb
y
thx
You're welcome
Level 1 has everything normal, right? And is he offline or not?
Why Bot is Not works
It's online yes
guys i got backlist because the website crashed how do i fix that?
the probot devs have alot of patience to still be answering your questions
Fr
do we have any ETA of when will this be fixed?
can you send screenshot please
for what?
It just keeps telling me to connect it to the server and the bot is appearing offline now
#support-ar
it's closed bro
what makes you to think you’re blacklisted?
is there any message from probot that said you’re blacklisted?
the credit command say is not found me
like dm massage?
oh i gotcha, i apologize
This is a bot issue, not a blacklist, Our developers are investigating and working to resolve it as soon as possible.
no worries
but when i dm danny the staff say i got balcklist
is the bot currently off?
:white_check_mark: Changed roles for 8l_wl, +Only Arabic
if they said that, then yeah you’re blacklisted
#support-ar 🙏
thx
Ye i know but i will explain to you what is going on
i just go to the daily gift and then i spam click on the gift and when i back to the discord i got blacklist
Why bot is off
I can't help with blacklist issues
You must message Danny Bot to contact the staff
that is the only way to get help with a blacklist
So it is not working atm?
Yes
demn ok tsm
what’s your problem
It keeps saying this
And I gave it all the permissions and the highest in the roles list
Pro bot? why is offline
<@&675070424748654593>
#status check this channel please
#status check this channel please
K mb mb
Trying to help considering how much people are asking the same questions a million times
its okay i value your support
Guys
My probot doesn't work
It says I need to configure but I have him in my server and he was working
~~ ## Our bot is currently experiencing downtime due to technical issues. Our development team is aware and actively working on a fix as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience while we resolve this. ~~
keep an eye on #status
what went wrong?
only says a fix was implimented
Bot's live again but something critical stayed down. Bot won't do any of it's assigned tasks and glancing at the dashboard all systems should be green.
I recently became an admin for a discord server that has Probot leveling system, I cant seem to acess the dashboard to edit it.
Any way to solve this?
Why ...?
Hi guy's
im new and i have a problem with probot
if anyone can help please ping me
for warn remove for a specific warn how do I do it or get the id of the messege?
quite confuse on that part
you need to have developper mode on
I have it on
what messege id will I copy is it the prompt for the warn or probot confirming the warn?
tbh idk lol
Hi, I have a problem with Probot. I'm paying for Premium apparently and I want to discontinue this membership. Now when I go to Manage Premium it doesn't show me subscriptions but in billing there are the bills i paid for. I don't want to start a new subscription but I don't want to pay for what I'm not using. How can I cancel the Subscription?? I don't know how to Invite the premium bot to my server or where I can do that. :c
but your subscription has alr ended
That's the thing I just got a message from my PayPal Account that I paid.
Is there a way to pull out the text of all the embed messages for a server?
We now have so many that its hard for our community to find the one they need - heck its hard for me and I wrote a fair proportion of them. What I want to do is to pull out the text and ideally a link to where they are to create a bot that will answer questions based on them.
is the problem still happening?
From what I can tell. At least the autorole for newjoins.
why?
<@&1229439428775247984>
Auto role works fine.
contact @gusty bridge
ok
Hasn't for a bit but I'll report back if the issue keeps up. Appreciated.
Try being a bit more active in chat for 5 minutes that should solve the issue
make sure you have adminstrator perm
Oh is that for new users
Hey that is not possible
I did not quite get your problem or question can you explain it further?
i have this too do you just spam the gift button?
Yes this issue happens frequently for new users due to the absence of any XP or Levels
is anyone fix this
I do and when I try to add the bot again, it just says error "404"
Do you mean admin perm for probot or for the server?
Please reach out to @gusty bridge to contact the staffs and report your issue they will take care of it.
can you send screenshot please
one sec
take your time
like how to remove warns via warn id
It just shows this
send full screenshot please
** /warn_remove input: [user] or [warn id] or [all] **
try this
** /warn_remove input: 108 **
Welcome image isn’t working
make sure Probot have attach files perm
hey when I remove the warn it says it removes 2 warns?
is that a visual bug or nah?
when I check the warnings page there doesnt seem to be a duplicate warn id
Hey, so can I make an auto responder that keeps counting for me?
Ex:
!command-user
Probot: user now has (number) of spins
That's a shame but thanks for letting me know
<@&675070424748654593>
It has
Hello, where can i appeal a ban? my main discord account was banned due to it being compromised since I aparently got some kind of a 'cookiestealer' virus regardless of all the 2fa i had enabled on basically all of the accounts on all of the platforms i use. I did a clean windows install and changed passwords multiple times on all the platforms i use.
chizy_8i8 is my main discord account
hey, contact @gusty bridge via dms and provide the user ID please
hey my logs and automod dont work idk why?
Hello all looking for some help ...I want to use the trigger but for a different channel and have a different response ..everytime I try I keep getting the trigger already exists even when I select a different channel
In auto responder module
Hello. I would like to report that it is not possible to edit a sent embed message in the panel.
Anyone can help me out here ??
Rest of the website is just all gray
try another browser
The data of old embeds are no more available, you have to create new ones
Hi i added welcommer with picture but its not working why ?
the bot has role welcommer is active channel is chosen but not working
ProBot does not allow using the same Trigger twice even in different channels to fix this you must slightly change the trigger word for the second channel (e.g., use Hello for one and !Hello or Hello. for the other).
can i contact him from the banned account or this account?
Thanks 👍
My welcome image still isn’t working
known issue, it will be fixed soon
Hey this is not possible
Hi, why doesn't the message and avatar of the user who enters appear?
thank you, i got it!
p
I need help on exactly how I can cancel my Probot Premium, I can't find this option anywhere right now, please someone help!!!
We noticed that you are a premium user, for faster response go to #premium-support
You can cancel your premium subscription by going to the manage premium page on the bot's website and selecting the Edit option for the desired bot, then Cancel Subscription.
The problem is that I don't have that option 🙁
can you show what it looks like when you click this
How do a server owner give me admin-permission to edit probot through the dashboard?
Is there a command to show a leaderboard for levels instead of xp
Hello, months ago all my pro robot levels on the servers were reset. I had no idea why this happened, but I guess it's something everyone experienced. Is there a way to fix this problem? How can I get my levels back?
when does the weekly voice not reset?
I don't know rly
Please help me, I need a credit card to buy something on VIP, only k160 KD credit.
i need help with this to
Please help me, I need a credit card to buy something on VIP, only k160 KD credit.
we prefer the banned account directly
when does the weekly voice reset?
when we will get the bot stable soon
Can you help me with data loss? Please...
we can’t get back your server data unfortunately
:white_check_mark: _jrah banned from the server! :airplane:
is there nothing i can do about this? Will my levels that suddenly disappeared be for nothing
it will not get reset don’t worry
But you told me we can't get your server data back, unfortunately, and now i'm confused. 🥲
is your data already got reseted ?
What u mean
wait what are you talking about exactly? profile xp or the server xp?
im not sure, but months ago my levels on all servers suddenly reset to zero. i think everyone experienced this, and right now i have no idea what to do.
sup @everyone
@livid hearth it was not just one server. My profile XP reset across ALL servers at the same time. i believe it was a global issue/bug. İ have screenshots showing my previous levels. Can you say if my profile XP can be restored?
Probot responders good now or they still having problems?
Feel free to let us know if you run into any issues
Hi, please fill out this form to restore your level: https://forms.gle/WJa2dTSbpp68srTF8
Thanks, İ will fill out the form. Just to clarify: İ don’t have a screenshot of my total XP before the reset. i only have screenshots showing my previous levels in servers. is that still enough for profile XP recovery?
@trail mauve
Think I figured out the problem!
How do a server owner give me permission/access to edit the bot on probot website?
ازيكم
#support-ar #chat-ar
اك
You must have your old ProBot profile picture from before your level was reset
like this:
you should have admin perm
In the discord server itself?
yep in the server where you want to edit the dashboard
hi, how can i set @stone cloud when i type a word, he response at that word
There is no screenshot showing my profile, but i have a screenshot showing my text/voice rank.
How to add auto responder?
1 - enter https://probot.io/dashboard
2 - make sure to be logged in, open your server's control panel from the left side, enter Auto Responder section
**3 **- press "Add Response", make your message as well and save changes, test it in your server :).
İs only the total exp screenshot valid for recovery?
it is up to you to find it.
yep all questions must be answered correctly do not leave any fields blank
İs the rank screenshot valid?
nope, only the ProBot profile ss
or photo
if i can take a screenshot of the valid proof, can i @ you?
Because i filled out the form with the Rank screenshot.
My server needs to be setup again?
is their a place that helps you understand the ticket system with probot?
We noticed that you are a premium user, for faster response go to #premium-support
What did I even do
can anyone help with the xp resetting feature
I try to reset the voice xp in my study server every month but I can't do it for everyone because the application just doesn't repsond
it won't let me type "all" either since it just goes back to mentioning a user instead with slash commands
this has been an issue for months now
#support-ar
Like so
you cant play music our bot is no longer a music bot
#support-ar
wdym?
Stop asking for credits or you will be muted
Aak
Why it just send an image without $User and $Text, just image :C
Avatar have basic settings (x/y) (i do not change it)
<@&1229439428775247984>
hey we’re aware of this issue, it will be fixed soon
Ah, so it's not my fold.
Thank you for responding.
Best regards x]].
<@&675070424748654593> Why are the lbs for weekly and monthly not resetting??
its an issue and we’re aware of it, already reported to our developers
(in my server )
It's been like that for weeks
ik it will be fixed soon
i hope
<@&1229439428775247984>
How do I reset someone's XP and level when they leave the server?
with id
/reset ?
yep
Is it possible to set command descriptions to your own preferences?
Hello, is anything known that the temporary channels no longer work? since the bot was offline, the temporary channels on my server no longer works.
It wouldn’t matter if it’s arabic or English brodie
I already use it in English and I prefer English
temporary channels aren't working. why aren't they working?
I have the same problem
😭
Okay, suddenly many channels were created, in the order in which users joined the voice channel. I had to delete them all manually.
But it seems to be working completely normally again now.
yall
Why the Frick I can’t claim my daily credit
I did not quite catch your question could you clarify what you mean?
The temporary voice channel is working fine please specify exactly what issues you are having
Is it possible to change this message which is written in small font?
We might have a hard time understanding each other both you and me
I speak English fine
It works fine now. When I wrote the message, no channel was created when someone joined the specific voice channel
it works fine
try from https://probot.io/daily
ok then contact @gusty bridge for your blacklist
Great, the main thing is that it is working fine now, is there anything else i can help you with?
Dmed the bot and it brought me back here
No thank you. That was all ^^
What do you mean?
Ikwym
You should have selected “Others”
Others?
Isn’t it a Probot issue
But alr
"Others" covers all the remaining issues that have not been mentioned
Alright
It should be sent
Alright
please wait until one of our staff members gets back to you 
I tried it
can you send ss
Anyone have any idea why the images sent out when users join my server are blank? The first is what is being sent to the server, the second is what is setup in the GUI.
its an issue and we’re aware of it, it will be fixed soon
@trail mauve
try on another browser
sorry i forgot it, nah you cant change it
Ok, thanks. At least I can answer the question to people, and know that I am not crazy. Well, I am, but still.
<@&1229439428775247984>
I tried on chrome and google the same freaking thing
oh you’re blacklisted
contact @gusty bridge please
select “others”
Hi I have a problem with Lock / Unlock chats it doesn't work without administrater why?
@trail mauve
make sure other roles have manage channel permission
@trail mauve
yeah
How to contact Danny
It has everything and it's on the top of the roles but still didn't work
@gusty bridge dm this bot
make sure you setup correctly in dashboard
Even when I made the allowed roles and the allowed chats did not work
can you invite me to your server
There must be a mistake but I can't find it
in DM
Thank u very much man
Yw anytime
How
<@&1229439428775247984>
@trail mauve he’s offline
@trail mauve
Stop pinging him
with the free bot being used to set up a server with reaction roles, and then transitioning to the premium bot, do I have to do anything to the original reaction roles for the premium bot to "take over" incase of the free one going down again?
<@&675070424748654593> so the text on the welcome message isnt working ive tried changing it deleting and putting it back in. left is when someone joins and right is inside the menu
<@&1229439428775247984>
nope
hey its an issue and we’re aware of it, it will be fixed soon
cool tyvm have a good one
❤️
<@&1229439428775247984>
He’s offline
when you dm the bot, did the bot respond?
then the bot is online mate
now describe your issue in detail
the message should be more than 20 chat active
HOW CAN I SAY WE;COME IN MY SERVER PTOBOT
Welcome Configuration
1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.
Keep in Mind:Welcome images should be less than 1MB in size so that the bot can send them.
I set up a welcome message, and suddenly in the last 24 or so hours it just hasn't been sending, I've tried turning it on and off again, and toggling off the image, but to no avail, the only part that works seems to be the leave message, but it only worked once around 30 minutes ago
is something on my end?
I didn’t reserve any messages
no its an issue, and we’re aware of it, it will be fixed soon
whats your problem so?
oh thank you, I was worried that I had messed up something
I want to know why the actual freak I’m blacklisted
may I ask a second question, how would I ping a role in an embed?
As i mentioned before send a message to Danny Bot, and they will explain the reason for your blacklist there
You can't Discord doesn't support this.
It will take long time
wait wait is that what you mean?
yeah, I figured it out a moment ago
No it does not take much time, you will be answered within approximately 48 hours.
Sorry i misunderstood you can do it this way ** <@&ROLE_ID> ** but role mentions inside embeds don't send notifications.
I didn't know it did not send a notif, I just wanted to sort out color roles lol
You can do it this way, i thought you wanted it to send a notification
gotcha

Probot is not welcoming people in my welcome channel anymore, how can I fix it? Idk what i did wrong
Is there a way to @ other people and put # a channel in the auto responder?
question- the dashboards aren't working :P saw there are still some issues-
Hi
I need credit as soon as possible, what should I do?
i did not quite get your problem or question can you explain it further?
• {user}: Tags the message sender.
• <@User_ID>: Tags a specific user.
• <#Channel_ID>: Tags a specific channel.
it works fine
hey how can i help you
How much take from them?
@trail mauve
it varies from person to person you can get it now to see how much it is
Appreciate u
Yw, anytime
I voted
How do I become an administrator in Probot?
Hi, how i setup invited by user in my server?
You can join the team when application are open and announced in #announcements
Hello, check our logs documentation at https://docs.probot.io/docs/modules/logs
Hi can I get a refund for the two charges I had when I tried to get premium yesterday? It still thinks i don’t have premium, but I was charged for it twice and can see the charges on my PayPal
Come chat i have a question
hello, quick question, i need help, i was using pro bot long ago and rn im trying it out again, im trying to set up welcome message with image and when i add image it does not send at all, when i remove image, only text is send, any clue what should i do?
yea it just does not work at all, is this a glitch??? i even tried it on totally 0 done server so it seems to not be permision issue
can someone help me fast?
<@&1229439428775247984>
Previous messages from them state that it’s a known issue they are working on resolving
They haven’t said anything about it since so I assume it’s still an issue
<@&1229439428775247984>
:white_check_mark: gerardnavidad3 banned from the server! :airplane:
@hearty gust yeah no need for that
I.love you
Don't be a weirdo, and do you actually need help or no? If not, talk in #chat-en
I.love you can
Ok bye, take care
Go to private chat
No
help?
Hi there! I’ll make a ticket for you now so we can check it out - Apologies for the inconvenience!
Thank you
Does anyone know why I can't connect my twitch stuff with probot and save it
We noticed that you are a premium user, for faster response go to #premium-support
How do I set up logs in my server?
Gotta go to the dashboard
So theoretically, if I have users who exclusively use VC and never type in discord, they will never be awarded or notified of their voice level progression?
Hello, here is how you can setup the logs
Can you reset the top voice next week? My server is holding a top voice event and I need it.
Try this /reset target: @everyone
can't auto reset in weakend?
What?
I used the top voice feature last week and it can be reset automatically every week.
Ty and also thank u @compact valley
No worries
Huh?
Its fine, its taken care of
Its not possible to have it reset automatically
Hello ProBot Support Team,
I am writing to report a significant drop in my credit balance. On May 6, 2025, my balance was $9,552,700, but after being away from Discord for a while, I logged in today to find only 753 credits left.
I haven't used Discord since my last login in May, and I haven't authorized any transfers. Could you please check my transaction logs and let me know if the credits were transferred, or if they were reset due to inactivity?
Thank you for your assistance.
Hey, credits got reduced by 10,000x a few months ago
What should I do now?
let the credits rest in peace
What is up with the bot man? First I’m blacklisted for no reason and now this? I’m legt doing nothing but using it normally
This update was applied to the bot for all users
#support-ar please🙏🏻
Bro I’m legit speaking English here aren’t I 😭
Just cause I’m arab doesn’t mean I don’t understand English
Infact I speak English better than arabic
okay mate
You can't claim daily credits while blacklisted
Right so why am I blacklisted?
Please DM @gusty bridge to discuss your status with the staff.
I did
Nothing came
How am I gonna moderate my server with Probot while being blacklisted
You need to wait for a response :).
And how long is that gonna take
I sent it yesterday
it usually does not take up to a week
Does ProBot Premium work with points?
What can i do with the probot points?
Can you explain more
Pls follow rules
Probot down?
Yes, it is currently down
Just an update for something I'm seeing on my server and dashboard. Interactions fail but the dashboard is loading again, claiming the bot needs to be re-added to the server. (Naturally I won't touch anything and will wait for an announcement of it being up but I figured reporting could be handy.)
Welcome message from ProBot is bugged. In dashboard it says that I have to add the bot again.
We have the same issue
Probot is down rn
It's bugged from over a week
Ye dude
It's offline
😩
Something has changed in the welcome message
My message was like this before the problems
Now it's so faded
is probot off or smth
hey its an issue, we’re aware of it, it will be fixed soon
nope
for every commands?
I understand, recently all my user experience was reset. I'm terrified of this bot.
And they were never restored again
sorry about that
try use #credit
Same thing to me
same
same..
Can anyone help me?
Is there a way to assign a role to a member, by replying to there message with a specific reaction?
Max posting in recruitment channel -> an officer reacts with a "tick" --> Max gets assigned a role of "raider"
Thank you!
l,
ahh me too
Now the bot is back
I think probot don't have reaction role
Do you mean self-assignable Roles?
No i have the self assign. I need an officer to assign a role, to the OP by reacting to there message
Ummm anybody here having issues with the pro bot welcoming message?
text image doesn't show right?
I don't understand what you mean, sorry
It has been a long time since I applied for staff applications here , so I don't really know if I was accepted or not .
Exaxmple:
Max (applying to be a raider) creates a message in the channel "raider-application".
an officer "Mike" reacts to Maxs message to indicate they a have been accepted. I want that reaction to also give Max a role. Is that possible?
The developers are aware, they are fixing the problem
Oh ok
I looked at the announcement channel
Said it was fixed
Lol
Do you mean that when you add react message it should give role?
Not mentioned in announcement
Well then somewhere
Doesn't really matter
I have the stranded "give yourself a role by reacting" all ready working - thats fine.
Im asking does your bot allow an admin to assign a role -> to someone by themselves (the admin) reacting to a persons message.
If you now MapXoor reacted to my original message in this channel, could your bot assign me a role based on that?
You can’t because this module not have in probot
When you are contacted in dm then you are accepted
ما اقدر استلم المبلغ من الكردت ايش الحل
#support-ar
Hi guys
Hey how I can help you
My brother's account was taken black list the bot No reply
<@&1229439428775247984>
:white_check_mark: **@maticus.0209 warned! **
Dm @gusty bridge
Is there a way to boost the exp rate for a certain role?
How change this ?
<@&1229439428775247984> ??
#support-ku
^ i was coming here just to say this as well, ahha
I tried to log in 1 time and it automatically gave me this error.
The developers are aware they are trying to fix it
ohk
Copy :)
^^
@vague latch @candid sparrow Is it still the same?
yup
@low cypress fixed now
oops again problemm
Wait until the web is completely finished
Works for me now
yea me too
<@&1229439428775247984>
so been having a issue with probot deleting links of some gifs but I have the automod off and even with it on and whitelisting that gif site it would still also block it
check if its probot who delete gifs
hey how can i help you
The bot told me you are on the blacklist
oh, please DM @gusty bridge
:white_check_mark: adam17_11 banned from the server! :airplane:
I asked him, but he took a long time to reply.
it usually does not take up to a week
A long week
wdym
I have a server and I run events on it using credit cards.
For example, the winner wins a credit card.
credit card or probot credit?
And I just did an event
Pro Bot
the important
I made an event
And one person won
⚠️ Reasons that may get your account blacklisted:
- Spamming in servers or being in suspicious servers (spam servers).
- Selling or buying credits/reputation for (real money or digital currency convertible to real money or phone credit).
- Posting an ad to sell someone else’s credits also exposes your account to being blacklisted.
- Participating in any suspicious behavior related to credits, rewards, or other activities that the staff might consider questionable.
it is
If people transfer a lot of credit to me, am I considered suspicious?
someone just transfered to me 700k but pro bot didn't count it
Ask Danny
I have a simple question
it may take some time to received
Who made this bot?
not in credit only but also in the profile
i can’t handle blacklist cases only staff’s in Danny bot can help you, and yeah sometime you will be blacklisted because of this
it took half an hour and still not showing
ProBot owned by DynoLabs
Who made Bot Pro Bot? Is it Arabic or English?
Because when I search for it on Google, it shows me the first Arabic bot on Discord.
@trail mauve
Do your laws include any legislation that addresses people who post inappropriate or immoral images? Is there a law that bans them?
I found someone on your server posting an inappropriate image.
tag me then mate
This person @hexed yacht
i do not have time to talk about this, please do not talk on this channel if you don't have questions
Will you take action against him?
Okay, my question is very clear: Do you want more?
it needs to be inside our server, and we take care of everything here also we take care of any violations
This person is inside your server
:white_check_mark: @2dff muted from the text! :zipper_mouth:
What do you say? Do you allow inappropriate and immoral images on your server?
Even if the picture is in the profile
This person remains bad and strict action must be taken against him and against those who post such things.
Or am I wrong?
He has not done anything wrong here also do you have any other questions about the bot? if not please continue in #chat-en , rest assured that the server team will take full action if any violations occur
hey, its an issue and we’re aware of it, it will be fixed soon
So I have an issue with my server, tldr we are using the probot its fully functional in the server. But I cannot access the dashboard to the server. It has full permissions but I am assuming this is a website issue since it went down?
Hello, is the problem still there?
Guys, could someone help me? I'm trying to access Probot on a server where I'm an administrator, but it doesn't show up on the servers I have access to; it simply doesn't appear.
Does your role have 'Administrator' permission?
Probably not.
Yes it is, it shows some server and not all the ones I am an administrator and have the bot in.
You will need 'Manage Server' or 'Administrator' permission to gain access to the Dashboard.
That was it, the position my friend gave me didn't have the "administrator" permission.
Can you check on your roles and make sure it has the 'Manage Server' or 'Administrator' permission?
Glad I could help.
Have a nice day!
You too man

