support-en

[nocturne flax]

already paid

[dull void]

Hey there! The sender’s account needs to be at least 30 days old as well.

[dull void]

Could you show a sceeenshot of your subscription inside Dashboard > Manage Premium?

[nocturne flax]

that s the problem, i subscribed and it shows at the server but on the dashboard it doesn't

[dull void]

I see, I’ll make a ticket for you so we can check it out ^^

[nocturne flax]

i set everything up and it opens an empty channel with nothing

[brazen iris]

Bro I have talked with Danny before 30h and I didn’t get response back can u check your dm pls ?

[turbid tangle]

How do I make auto role work-

[dull void]

Hello! You will need to head to the dashboard > Select your server > Auto Roles. There, you can choose the roles for users and bots respectively.

[turbid tangle]

Hi, It keeps saying everything's a higher role though so I'm confused-

[dull void]

That means that you’ll need to move ProBot’s role above the auto roles. To do that, go to the server settings > Roles and move “ProBot” above the auto roles you’ve chosen.

[turbid tangle]

Like this-? (Sorry I'm new lol)

[dull void]

Exactly ^^ I’ll help you fix the issue, don’t worry!

It should work now, but just to be sure: Could you check if it has “Update Roles” permission inside “ProBot” > Permissions?

[turbid tangle]

Sure

Gimme a second and I'll say

It has manage roles

I turned it on

[dull void]

Awesome, it should work now

[turbid tangle]

Thank you (sorry in the middle of doing stuff lol but thank you so much again)

[dull void]

You’re welcome, have a good one!

[turbid tangle]

You too :D

[trail talon]

Hii. I just started using this bot, I would like to know how it could be possible to make the bot give a response (that could include embed) whenever someone types a specific word, regardless of where it's placed and without parameters before them, including if it's in a sentence

[random abyss]

ok

[buoyant isle]

I just wanted to know when the weekly top leaderboard xd gets zeroed every week
And i want to know if we can do a top day that shows the most xp today and gets zeroed??!
<@&675070424748654593>

[trail mauve]

we’re aware of this issue, it will be fixed soon

[buoyant isle]

Approximately when

[trail mauve]

we don't have an ETA for now.

[buoyant isle]

😔

And where do u put suggestions

[trail mauve]

#1234622065810739291

[buoyant isle]

Thank you so much!!

[trail mauve]

anytime, yw

[ocean musk]

Never got this issue resolved

[vital bane]

Hey so, my servers xp got wiped a while ago, I saw others were having similar issues and that the bot was having issues so I’ve waited for a resolve, but nothing. This is like 3 years of xp for my members, is there a way to get it restored to where it was before?

[jade rune]

Hello.

I seem to be having trouble with xp. It hasn't seemed to update in a while.

Could someone help me?

[livid hearth]

I’m really sorry about this 🙏, and I understand how frustrating it is, But we can’t restore your XPVoice server bcs all the data was lost and the XP reset is already done. We tried everything we could, You can set it again yourself using the /setxp command

[lean badger]

:white_check_mark: 4a_ana banned from the server! :airplane:

[livid hearth]

hey, if you meant your own profile xp it looks fine, bit if you’re referring to server xp make sure that the bot is online on your server and has all permission required

[jade rune]

How would I know which permissions are required? I'll take a look again and come back with a screenshot.

It's server xp

[livid hearth]

must have administrator permission

[jade rune]

I'll give it the manager template and check back in.

I'll continue looking for the admin switch cause I thought I saw it somewhere I just don't remember where

[jade rune]

Thank you for your help!

[livid hearth]

my pleasure 💖

[ornate cedar]

How much time should i wait to transfer credit from new account?

[river cedar]

hi , i wanna ask a question Top day xps are not getting reset daily like before idk if its the problem with the bot or its our server only so can someone help me?

[trail mauve]

#support-ku

[cosmic mirage]

only my friend got this problem

he tried it, but it's still the same.

[subtle skiff]

?

[brave topaz]

try from https://probot.io/daily

[brave topaz]

show me probot's permissions

on your server

[subtle skiff]

worked
thx

[surreal imp]

bot not working

server id 1395300044399181904

[livid hearth]

hey, make sure ProBot has all permissions required

[zinc compass]

Hello is there anyway to bring back your old level in probot ?

[zinc compass]

@livid hearth

[flint stone]

Hello! How can I reset everyones leveling points to 0? When I try /points reset it doesnt reset all

and when I try /reset text all it doesnt allow me to type all

[low cypress]

/reset type:Text target:@everyone

[flint stone]

Thank you bro

[low cypress]

Your welcome

[trail mauve]

#support-ku

[trail mauve]

only one person?

faced this problem?

[gilded trellis]

i got a notification from ProBot saying if i joined certain servers i would get free nitro?

i joined all of them

[nocturne flax]

@brave topaz can u check my sub please bc i can't open a ticket

[low cypress]

No, it's not true

[dull void]

hey there! can you share a screenshot of your "Manage Premium" section inside the dashboard?

[nocturne flax]

okay js sec

[dull void]

you'll need to invite @lean badger to your server first ^^

[nocturne flax]

when i tried to inv bot its not appear prime just normal bot

[dull void]

it seems like you don't have any active subscriptions, are you sure you paid?

[dull void]

can you make sure you're using the correct account please?

[nocturne flax]

yeah its the same account

[dull void]

alright, thank you for confirming. hang on please, i'll assist you soon.

[nocturne flax]

ty i appreciate that

[dull void]

i'll create a ticket for you so we can see what's wrong. you'll be pinged in a bit ^^

[nocturne flax]

ok tyt

[violet lion]

Hi, I won special role in #community.. even tho, I haven't received it yet

[untold fable]

the probot welcome text on the image doesnt show properly chinese characters, any idea how to fix it?

[bleak glacier]

@low cypress the counter doesnt reset now but the graph not pickin the data up anymore 😅

[trim cedar]

Hi my level was 52 now im 0 what i need to get it back ?

[rustic burrow]

hello guys

[trail mauve]

The developers have been notified, thanks.

[trail mauve]

This seems to be a font issue, the welcome image font doesn’t support Chinese characters, so they don’t show properly.

[trail mauve]

Hi, please fill out this form to restore your level: https://forms.gle/WJa2dTSbpp68srTF8

[trail mauve]

hey how can i help you?

[bleak glacier]

🤍🇼

[untold fable]

it cant be fixed now?

[trail mauve]

I will send your proposal to the managers

[untold fable]

thanks

[trail mauve]

Is this issue affecting all users whose names are written in Chinese characters?

[terse sphinx]

Please fix the top

@trail mauve

[trail mauve]

the developer is aware, they are trying to fix it

[untold fable]

its used on a chinese community, the welcome message is in chinese. It doesn't show properly

[north dew]

Why is transferring credit take that lonnng

[ripe ice]

its not showing my bot i bought

[cosmic mirage]

No, most of my friends experienced the same thing.

I faced the same problem too, but it was on another account.

[cold ridge]

how do i reset everyone's level in my server?

[livid hearth]

/reset target: @everyone

[cold ridge]

kk thx

[weak cypress]

I upgraded the bot to Premium today, and $10 was debited from my PayPal account. Unfortunately, I haven't received my Premium access yet. I would appreciate any help.

<@&424428808951824406>

I would also like to add the PayPal transaction to the ticket.

[low cypress]

#1462386199275503726

[glass quest]

i just apply now for support team what should i do now ?

[dire remnant]

Guys where do i create a support ticket for billing issues i cant see anyhwere

[trail mauve]

Now you just need to wait for their response.

[dusky otter]

How do u set up point manager

[trail mauve]

our team already created for you.

[trail mauve]

what do you mean?

what’s point manager

[trail mauve]

Oh got it, you can set the point manager on the dashboard, like this image (sorry about that)

[dusky otter]

Thanks

[trail mauve]

Yw , Anytime

[lucid dune]

Selam.

[low cypress]

Alaykum salam #support-tr

[fading horizon]

hi, can't I create embed in threads?

[glass quest]

where can i see the reponse by email or what ?

[zenith tinsel]

Hello Probot team, one of the users in my server keeps getting randomly timed out for 24 hours in the middle of the night or early morning when they’re not active or online. Is this a known issue? Any way of resolving it?

[trail mauve]

nope

[trail mauve]

Managers will DM you once you’re approved

[old wolf]

<@&675070424748654593>
i set some roles for leveling as seen in the pic
when people on my server hit text lvl 4 they obtain the 2 star role as intended, however they still have the 1 star role on them
one time i changed the first role's requirements to be voice lvl 1 aswell, and it worked normally (the remove with higher reward setting)
i dont understand, is it supposed to work weird like this?

[trail mauve]

Hi! This isn’t a known issue with Probot, our bot doesn’t randomly time out users,If a user is being timed out, it’s likely due to a moderation rule, another bot, or a manual action. We recommend checking the server’s audit log to see what’s applying the timeout, as well as reviewing any other bots or automod rules with moderation permissions

[fading horizon]

crap, why😭

[trail mauve]

try Make all leveling roles Text only, or make all leveling roles Text + Voice

[old wolf]

yeah i mentioned that i made the first role text & voice and it worked as intended

so is this the only solution?

[trail mauve]

Not an issue, that’s how the system works, Roles only replace each other if they use the same requirements, mixing text-only with text + voice creates separate tracks, so the lower role won’t be removed.

Making all roles text & voice (or all text-only) is the intended and better setup

[trail mauve]

You’re welcome to share suggestions in this channel
#1234622065810739291

[old wolf]

i see

thank you

[trail mauve]

Yw, anytime <33

[soft fjord]

Hello all, when people try to post links to my discord thet get deleted or stopped by promod how do I solve this many thanks

[low cypress]

Can you explain more

[fading horizon]

embed message in threads

like you can create threads on channel

and you can create embed onlt for this channel, you cannot for his threads

[low cypress]

You can’t

Create embed for threads

You can only channel

[flint stone]

question do the logs only apply when i use the commands to ban kick etc? Or even when I ban kick or delete msg via discord interface?

[low cypress]

Hey, Most moderation actions if set

[rose creek]

Where are you ticket?

[low cypress]

For what?

[rose creek]

To know the price of credit

[low cypress]

🙄

[rose creek]

How do I know the price of credit?

[low cypress]

These words are prohibited and anyone who deals with credit will be blacklisted!

[rose creek]

But where can I find out the price of credit?

[rich nest]

Chat is in #chat-en if your looking to chat

This is a support channel

[novel moon]

my welcome message / image isn't sending at all

[wintry pumice]

I need assistance creating embed message for self selecting roles anyone able to help

[restive palm]

WHO CAN MAKE IN MY SERVER PROBOT

[rich nest]

What

[restive palm]

I need someone that can make me ProBot in my server

Bcs #faq doesnt worj

Work*

[rich nest]

Are you trying to invite the bot or what's going on?

[restive palm]

Ye.

I want that ProBot to say when someone joins Cao,{user} Hvala sto si usao u nas server,Ti si nas 100. Member

Its serbian

[rich nest]

Ah so you want to setup a welcome message?

Okay one sec

[rich nest]

Head to the dashboard https://probot.io/ , then Welcome & Goodbye and this will be where you set it up

[restive palm]

I dont understanf

[rich nest]

What language do you speak?

[restive palm]

English,Serbian and little German

But im serbian

[rich nest]

Go to this link https://probot.io/

I was showing you where you go to setup your welcome message

[restive palm]

What now?

[rich nest]

Ok Dashboard

[rich nest]

Just to make it easier for you

[restive palm]

Tyy

I got it

[rich nest]

No worries

[wintry pumice]

Can someone help me with setting up the message and stuff to get the self selecting role feature to work I keep getting myself stuck

[violet matrix]

tier 2 is not showing up on the website

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[spiral flicker]

i bought tier 2 as well and it does not show up, how do i get a refund

[fading vapor]

Hi, does anyone know how can I change ProBot's command prefix on my server?

[rich nest]

Hello, there's not a way to change the prefix

[nocturne flax]

hi

<@&675070424748654593>

[rich nest]

Yes what did you need?

[nocturne flax]

"Hello, I need help with my Premium subscription. I have already purchased it and I have the invoice/receipt, but nothing appears on my dashboard (it says 'No subscription found'). Because of this, I cannot assign the bot to my server or access any features.

Could you please check my payment and manually activate it for my account?

<@&675070424748654593>

[potent otter]

yes

[nocturne flax]

.

[potent bobcat]

Can I change my prefix in the PT2

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[potent otter]

make a ticket for this issue

[nocturne flax]

where?

[potent bobcat]

!

[potent otter]

#faq

[potent bobcat]

Bruh

[subtle lance]

#commands message

what wrong?

profile don’t showing for me

[alpine timber]

Use probot prime because the main bot is prime

[coarse hearth]

i see probot shows on your list but not in my server its there but invisible?

like its not in the member list

[cosmic mirage]

same issue with main bot

[trail mauve]

hey on dashboard you can set custom prefix for every commands

[trail mauve]

Hello sorry for the late reply, are you still having the same problem?

[trail mauve]

in public channels?

make sure probot have **view channels ** permission

[trail mauve]

How long have you been using Probot?

[cosmic mirage]

2020

[trail mauve]

Did this command work for you before?

[cosmic mirage]

yes

[trail mauve]

can you please send screenshot

[cosmic mirage]

Since the data is missing, it's unusable.

[coarse hearth]

It's in the server but not in server at the same time somehow it's not showing up in the member list and it has all bot perms

Even has a bot role

It got a welcome message when it joined also

[trail mauve]

please send your server in DMs

[coarse hearth]

The name of it?

[trail mauve]

link

[coarse hearth]

Kk

[trail mauve]

Try to get some XP, see if the problem will continue.

[coarse hearth]

Sent friend request so I can send

[cosmic mirage]

I did it but still the same.

[trail mauve]

just try

[trail mauve]

fixed

[trail mauve]

fixed

[cosmic mirage]

thx qqq is work

[trail mauve]

yw, anytime

[cosmic mirage]

can you fix for my friend😖

tan855
lizaa.9
brown_skie
zenzen_sk
call_me_manith
kiss_nika
manith_alex

[trail mauve]

This is not manual, just chat for a while and try to chat a lot that increases your XP, then try again.

[cosmic mirage]

okayyyy

[long prawn]

@smoky cape hii

[trail mauve]

Please let me know if this approach resolves the issue.

[trail mauve]

hi do you need help?

[cosmic mirage]

yepppp

[trail mauve]

worked?

[long prawn]

no no thx

[trail mauve]

okay please continue chatting in #chat-en

[cosmic mirage]

yeppp is work

[trail mauve]

I'm glad to hear that, thanks for letting me know!

[cosmic mirage]

thx qqq so much for helping

[trail mauve]

Yw, Anytime

[night notch]

Hello, I want to cancel my premium, but I cant find where to do that. FAQ didnt helped

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[nocturne flax]

Hello,
I’m trying to get help through the FAQ / Support channel, but the support system does not work for me.

When I select a module or option, it fails and shows “Interaction failed” (see screenshot). Because of this, I can’t submit any request or get assistance.

Could you please check this issue or let me know how I can get support another way?

Thank you. <@&675070424748654593>

[trail mauve]

Hello, what is your issue so I can help you?

[trail mauve]

we’re working on it

[nocturne flax]

@trail mauve thank you for the response.

The issue is that the FAQ / Support channel interactions are not working. When I try to select any module or option from the dropdown menus, Discord shows “Interaction failed”, so I’m unable to submit a support request at all.

This happens consistently, and I’ve tried refreshing and reopening Discord as well.

Let me know if you need anything else from my side <@&675070424748654593>

[trail mauve]

stop pinning the support role please

im here

[trail mauve]

i know there's an issue with the support bot. We're aware & working on it, it's not on you. But what do u need the bot for? Pls tell me ur issue so I can help u.

[vernal hazel]

Can anyone tell me how to make it where probot can auto assign roles? For me it's saying that it doesn't have a higher position than the role I'm putting in

[nocturne flax]

I need help with my Premium subscription. I have already purchased it and I have the invoice/receipt; however, it looks as if I don’t have an active subscription on my dashboard.

Because of this, I’m unable to assign the bot to my server or access any Premium features.

Could you please check my payment and manually activate the subscription on my account?

[livid hearth]

[trail mauve]

Hey, the answer is in ur question. Pls move ProBot's role above the role u set for Auto-Assign.

[vernal hazel]

Ooh, thank you for your help

[pallid bolt]

My brother can't send me credit, why?

Whyyyy

My brother can't send me credit, why????

[fickle reef]

Send a picture

[pallid bolt]

Ok

lock

[low cypress]

#support-ar

[lime forge]

Helo

I want some credit

[brave topaz]

this is a support channel, not a place to ask for credits

[spring patio]

How do I make probot welcome people?

[quartz berry]

https://discord.com/channels/224308865427046402/743365286132056094

[spring patio]

How do I make probot welcome people

[zenith rover]

Hi

Have I been given a blacklist?

I cannot use the credit command.

[vale fiber]

Use goodbye and welcome plugin and customise the message you want

[unborn tinsel]

I speak English only I don’t really know how to speak my mother tongue well

Whitewashed 😓

[quartz berry]

okay bro sry I thought you were Arab

[lean badger]

Welcome Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Welcome & Goodbye module and enable the welcome you prefer, either text or image, or both!
3 - Finally, make sure to fill out the text box and choose a channel.

Keep in Mind:Welcome images should be less than 1MB in size so that the bot can send them.

[low cypress]

Contact @gusty bridge

[low cypress]

Pls follow rules

[low cypress]

#support-ar

[vale fiber]

Whats my mistake sir?

[unborn tinsel]

I’m English

[unborn tinsel]

I can’t speak Arabic well

[low cypress]

You can’t this feature in discord onboarding

[spring patio]

Thx

[vale fiber]

Oh i didn't mentioned English support because it was basic question

[vale fiber]

My pleasure to help u

[vale fiber]

And it has been 7 mins, also I'm not able to see these rules in any channel, it's chn description I'm in Android

[spring patio]

Wait how

[vale fiber]

@low cypress sir pls go ahead

[low cypress]

#chat-en !!!!!

[modern tiger]

i went into the website and clicked on my server and it said "this server requires setup." so i did what it told me. Then i went back and it said the same thing over and over?

[modern tiger]

can u help?

[low cypress]

Can you send screen shot

[modern tiger]

okay i did it i just refreshed the page and it worked

[low cypress]

Solved ?

[modern tiger]

ye

[covert roost]

i was having a lot of credits , suddenly i found nothing what can the problem be

<@&675070424748654593>

[brave topaz]

There was a credit reduction months ago

When did you notice you lost these credits?

[zenith monolith]

Hello I can buy premium with usdt?

[craggy belfry]

okay ive been waiting 4 days, some support admin said he would dm me about my issue and never did, my welcome message randomly stopped working and i need it back up asap

<@&675070424748654593>

[rugged thicket]

Hey can you guys solve the exp problem it doesn't reset

[little fern]

Are there any guides on how probot could possibly help with a study group?

[low cypress]

Payment method

• Credit Card
• PayPal

[low cypress]

Can you explain more and send screenshots

[nocturne flax]

and what the reward

what is this?

[lament mirage]

How can I transfer my lifetime premium subscription from a server that has been deleted to another server?

[solar stone]

<@&675070424748654593> I think your probot have a glitch regarding top or XP

[primal sapphire]

My daily top hasn't changed for almost a week or more. I hope the problem can be resolved.

[brave topaz]

developers are aware and working on a fix

[brave topaz]

provide more details please

[brave topaz]

we don't have lifetime subscriptions, what do you mean?

[solar stone]

Brother we always select Daily option but bot showing us all time XP

[brave topaz]

that's the role you got since you reached a specific xp level on a server

[solar stone]

@brave topaz

[brave topaz]

we'll take a look

[solar stone]

Brother join our server i will show you

We are using your bot since from a long time

But we are facing this issue now onwards

@brave topaz

@brave topaz

[brave topaz]

Stop pinging me

I already said we'll take a look

[nocturne flax]

oooh thx.

[lament mirage]

can i type you at private?

[brave topaz]

Yes

[nimble drift]

Hello, is anyone good at coding?

[trail mauve]

Hello, we are only here to assist you regarding ProBot. Please keep your questions within the scope of ProBot.

[nimble drift]

Okey sorry

I also have my own project, and I need help with it. I'm setting up a dashboard for bots.

[trail mauve]

I am happy to assist you with any questions regarding ProBot. Thank you for your understanding.

[small lily]

What means this? How can i use /profile

[low cypress]

The command is disabled from the server in the dashboard

[small lily]

I think i found the problem

[low cypress]

Ok

[small lily]

Thanks

[sweet raptor]

how can I reset the probot as new one

[brave topaz]

Not possible

[sweet raptor]

when I use this / top is say ( The module of the command is not enabled ) why ?

[low cypress]

#support-ar

[dusk locust]

Hello, I use the /clear 1000 command to clear the entire channel of messages but it doesn't work

[lyric flame]

Hello, i need help. Im trying to save changes so probot sends link ect to one specific room for youtube. But i tryed in different browsers but still doesnt work, also in different devices, still nothing. Also sorry for my english xd

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[trail mauve]

Hi, the messages must not be too old.

[trail mauve]

what is your main language?

[lyric flame]

czech xd

[trail mauve]

can you open ticket please

[lyric flame]

done

[trail mauve]

Hey, unfortunately there is no way to do it.

[undone widget]

how do i get the dropdown to show the role
i would like it to be the emoji and then @therole so they can directly see the colour they are going to select
if that makes sense

<@&675070424748654593>

[dim nacelle]

how to fast level up

[covert roost]

1 week ago or maybe more , so is this normal and how can i refund them ? ??

[fading ice]

Hello I was looking through the commands for the bot. Mainly in my server whenever someone types a specific word it triggers the bot to display a message and @ the person. What I’m trying to do is change that message. Clarification would be appreciated.<@&675070424748654593>

<@&1229439428775247984> smite this man

[lean badger]

:white_check_mark: moa04713 banned from the server! :airplane:

[viscid hull]

how can i set probot prefix?

[trail mauve]

you can use alias instead or buy a premium subscription to get that feature

[trail mauve]

Hello, I don't clearly understand what you mean. can you speak more clearly

[trail mauve]

credits got reduced

[trail mauve]

By being active

[trail mauve]

Can you explain your problem further or send a ss?

[valid cave]

Hello

I have a problem with my profile decoration before I had the Coloseum but now I dont have anything… Anyone can explain ?

[lime socket]

hello i quited discord was level 100 in probot and rn im in 0

[trail mauve]

Hello, we are only here to assist you regarding ProBot. Please keep your questions within the scope of ProBot.

[trail mauve]

Hi, please fill out this form to restore your level: https://forms.gle/WJa2dTSbpp68srTF8

[valid cave]

Okay I’m sorry

[lean badger]

:white_check_mark: .gametm banned from the server! :airplane:

[bleak glacier]

<@&675070424748654593> @fleet void 😅 its a pain to the eyes ngl need someone to fix this pls 😭🙏

[fading ice]

The problem is I read through your commands nothing indicates how to configure the bot to send messages when a user types a specific word. For example when someone asks the question in our chat when do we meet? The bot prints out hello @blank we meet every Friday at 8pm.
I know the bot does this because it does it when someone asks when do we meet?

Word typed = message printed from bot

I’m trying to figure out how to configure the bot to print out a different message. Which is not very clear with the commands provided by the bot

[trail mauve]

you mean auto responder?

[fading ice]

Idk

[trail mauve]

you can setup auto responder in dashboard

How to add auto responder?
1 - enter https://probot.io/dashboard
2 - make sure to be logged in, open your server's control panel from the left side, enter Auto Responder section
**3 **- press "Add Response", make your message as well and save changes, test it in your server :).

https://imgur.com/9XDUKqT

@fading ice

[trail mauve]

hey already been reported to developers, it will be fixed soon

[fading ice]

I will check it out thanks

[bleak glacier]

👍🤍

[vocal ember]

<@&675070424748654593> hello I am having saving a joining image when people join my server, The website will not allow me to set it up (it says 403 when I try to save)

[coarse hearth]

when I give exp to a member they do not gain the level role reward?

whats the exact number of xp per level also?

[rustic jetty]

Wa

[coarse hearth]

is there anyway to open a support ticket??

probot support keeps failing

[trail mauve]

send screenshot please

[trail mauve]

given XP manually does not affect the reward role

[trail mauve]

only premium users can open support ticket

[vocal ember]

Apologies! I got it to work!

[trail mauve]

That's good to know!

[coarse hearth]

Okay so I would just have to give them the role?

[trail mauve]

yep

[formal prairie]

I can't login to probot

it keeps saying I need a verified phone or email but i'm verified

ive been using it for years

[dull void]

Hey! Could you send a screenshot of the error message please?

[dull void]

That seems to be a discord issue regarding authorisation, I’ll give you a ping in #chat-en so we can check it out ^^

[cinder crystal]

Ok

[trail mauve]

nope nope

wait

[trail mauve]

Leveling System Configuration

1 - Go to the dashboard (https://probot.io/dashboard) and log in.
2 - Next, go to the Leveling System module and click on Add Role Reward
3 - Finally, configure it as desired by adding the required text and voice levels.

Keep in mind: You can add NO-XP-ROLES and NO-XP-CHANNELS to prevent that role and channel from gaining xp. Furthermore, if you have both text and voice set up, the user will need to reach both in order to receive the role reward role.

[cinder crystal]

Ty

[trail mauve]

Yw, anytime

[lean badger]

:white_check_mark: pon4298 banned from the server! :airplane:

[dawn yarrow]

hello

so now anyone join my server will get this role?

@trail mauve

[trail mauve]

yep

[near sundial]

Peace be upon you can I To ask a question

Regarding the purchase of credit currency

[prisma ermine]

Guys i need help...

[jade reef]

عرب؟

كيف احل المشكله؟ @lean badger

[trail mauve]

#support-ar
@prisma ermine @near sundial @jade reef

[modest nymph]

im tryna make a roll system with probot, cuz ive seen some rp uses this system. How do I make this? Like, "!hability" and then, a hability messagem appears, with a 1/10 chance to be a differente on

[potent bobcat]

U asking for Auto-Reply .?

[pulsar ivy]

<@&675070424748654593>

[pulsar ivy]

Can you clarify?

[pulsar ivy]

Please adhere to the help channel topic.

[inner dew]

Are we able to use gifs in our embeds?

[pulsar ivy]

Yes

[inner dew]

It doesn’t work for me

[pulsar ivy]

Copy the image link and paste it.

[inner dew]

Nope

[pulsar ivy]

Send your server in private messages.

[pulsar ivy]

<@&1229439428775247984> Please ?

[sacred gust]

hello everybody, how long will it take for an embedded message on my server to get updated? i changed the message 30 minutes ago and it's still the old one.

adding reactions to it (it's for color choice via reaction) worked quickly.

[zealous seal]

How can I configure the bot so that all members of my server can use ProBot?

[low cypress]

Hey there
Must be an update immediately

[zealous seal]

<@&675070424748654593>

[low cypress]

Can you explain more ?

[zealous seal]

I installed ProBot on my server, and a member said they can't use it.

[low cypress]

What commands can it not use?

[zealous seal]

I think the basic commands, like rank, top, etc.

That members can use normally

[sacred gust]

it didn't work. could it be because the message is from february 2023, almost 3 years old? it hadn't been updated in a while until i just tried to do so. it's the message that people react to to change their color. i added more colors and reactions - those work fine. i just can't change the text in the message to reflect the additions.

[low cypress]

They may use a prefix, you can use a slash command or edit the command in the dashboard/levelsystem below

[zealous seal]

Ty

[low cypress]

Sorry the bot can only update embed 1 year ago

[sacred gust]

so i will have to create a new embed message for reaction color choice?

[low cypress]

Yes

[sacred gust]

alright then, thank you 🙂

[low cypress]

Your welcome

[sacred gust]

why is this showing up? the new message i'm trying to create isn't very different from the ones i had before

i don't see a "description" field to be filled 😅

ok nvm i found it

[lean badger]

:white_check_mark: mekhti0830 banned from the server! :airplane:

:white_check_mark: m.o.h.a.m.e.d. banned from the server! :airplane:

[dense dirge]

#support-ar

[pulsar ivy]

<@&1229439428775247984> it’s +18!!

<@&675070424748654593>

[rich nest]

Ugh these dam scammers

[barren crater]

سلام

اراب

[pulsar ivy]

#support-ar

[clear crag]

Hello

I bought probot premium

But its not working

@pulsar ivy ?

[brave topaz]

Provide more details please

[clear crag]

i bought the premium but i dont know how to activate it

[brave topaz]

Send a screenshot of the subscription page and send your invoice too

[clear crag]

to you?

[pulsar ivy]

Here Sir

[pulsar ivy]

What is your number bot

[clear crag]

How can i know its number🥲im sorry im not that knowledgeable

[pulsar ivy]

Sorry . Wait Dymi please

[clear crag]

Ok ok

[pulsar ivy]

@brave topaz

He transferred it, but I didn’t receive the bot.

[brave topaz]

@clear crag refresh the page and check now

[clear crag]

Yess it is there now thanks a lot but one question is it renewing automatically or not?

[brave topaz]

Yes, it will be renewed automatically

[clear crag]

How can i stop it

[brave topaz]

In an update which will be released in a few days, we'll add a button to cancel it automatically from the page

So you can wait for that update

[clear crag]

Alright thanks alot sir

[brave topaz]

No worries

[pulsar ivy]

@brave topaz Can you check who warned me?

Soory for mention

[formal grove]

Good evening,

I have a small issue within "Embed Messages" as I have like 9 different ones. Than I choose the one i want to edit and its possible but than when i click on the three dots to "Edit Sent Message" it doesnt show me all/ doesnt show me the correct message to be edited...
any1 has a solution for that issue...?

[rich nest]

You can dm the bot Danny about what you got warned for

No need to have that out here

[pulsar ivy]

@rich nest

[dull bough]

hello

[rich nest]

Hi if you want to chat, chat is in #chat-en

[dull bough]

I don't want to talk, but how do I make the bot mention the room I want instead of typing #unknown

[nocturne flax]

Hi , Can I make the premium protection beyond the documented bots in

[nocturne flax]

@rich nest ^^

[rich nest]

Hi, you seem to have already asked help in #support-ar , please only stick to one channel and be patient.

[rich nest]

Can you try the channel ID?

[dull bough]

I don't know where to put it

[dull bough]

.

[rich nest]

Well where did you set it up?

[dull bough]

I don't know who set it up like this, my friend, and I want to fix it.

[rich nest]

Okay can you try to show me the setup please? Or do you not know?

[dull bough]

I don't know, I'm still a beginner in these matters.

[rich nest]

I'm guessing this is a welcome message, correct?

[dull bough]

exactly

[rich nest]

Okay give me a sec. let me try somethin

[dull bough]

ok

[rich nest]

Okay so I tested this, it works for me, so to mention channels, try to use <#channelID> and it'll show the channel you want it to mention it in

Also make sure that you are able to see that channel

Could be why your seeing "unknown" instead

[dull bough]

ok thx

[rich nest]

No worries

[lean badger]

:white_check_mark: lucas_52885 banned from the server! :airplane:

[steep wing]

Is there any feature that allows the bot to automatically send monthly leaderboards?

If someone answers please ping

[coarse hearth]

is there anyway to make actions like these? if its possible how can you set them as level rewards?

[trail mauve]

nope unfortunately

[trail mauve]

you can’t

[coarse hearth]

Kk thx

[trail mauve]

yw, anytime

[true locust]

Hi

[trail mauve]

Hey

this form is for restoring levels

[true locust]

Ok

[merry gazelle]

Hi , I can't show the Arabic support

[brave topaz]

#support-ar

[merry gazelle]

Thanks

[brave zinc]

Guys

how i can add pro bot in my server

if dashboard not shows

@everyone

[pulsar ivy]

https://probot.io/

[low cypress]

Pls follow rules

[pulsar ivy]

Okay Sorry

[low cypress]

• https://probot.io/invite

[delicate oasis]

Hey what about the xp leaderboard it hasn’t been resetting in a while

@low cypress can I get a response please

[low cypress]

You mean it doesn't update daily

[delicate oasis]

Neither daily or weekly

It has been like that for a week and I know for a fact that today it should reset the weekly leaderboards

[low cypress]

We are aware and have sent it to our developers

[delicate oasis]

Alr thanks

[trail mauve]

The data of old embeds are no more available, you have to create new ones

[ivory dock]

Hi guys i want to recover my lvl

[pulsar ivy]

<@&675070424748654593>

[sonic swift]

tell me

[brave topaz]

Fill out this form
https://forms.gle/WJa2dTSbpp68srTF8

[pulsar ivy]

Do you want to help other people ?

[sonic swift]

Yea what do you need?

[sonic swift]

?

[pulsar ivy]

Nothing nothing ty

[formal grove]

oh my gosh... okay.... thx for reply

[trail mauve]

Yw, anytime

[charred radish]

i would like to set an invitation message and i need to tag a specific text channel by using the # symbol but when the bot send the welcome the "#regolamento" that i wrote in the welcome isn t clicable, how can i solve?

i tryed with and without space

[low cypress]

You can use the channel link

[calm nebula]

how do i set it so probot sends a message every time a specific word or phrase is said?

someone in my server set it up and i don't know how to add or remove that

[haughty ocean]

so I have a person who deals with partnerships and puts links on a channel and it appears that the message was blocked by ProBot

[trail mauve]

How to add auto responder?
1 - enter https://probot.io/dashboard
2 - make sure to be logged in, open your server's control panel from the left side, enter Auto Responder section
**3 **- press "Add Response", make your message as well and save changes, test it in your server :).

https://imgur.com/9XDUKqT

[trail mauve]

wdym

[haughty ocean]

I solved

[trail mauve]

good to hear that

[carmine skiff]

Hi! I paid for Premium 2, I received the invoice but it doesn't show me any active subscriptions and it won't let me use the premium features on my server. How can I fix this?

<@&675070424748654593>

[brave topaz]

Hi! Can you send your invoice here and a screenshot from the subscriptions page?

[brave topaz]

the invoice too please

[daring cobalt]

Hi

I cant get daily reward did i get ban??

[trail mauve]

try from https://probot.io/daily

[brave topaz]

should be fixed now

[serene harbor]

Hi, I need help changing my bot's profile picture. I can't change the picture. It shows as successfully changed, but it doesn't actually change. I've tried several times and haven't been able to for the last three months. So, HELP! 😄

Best regards

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[void wraith]

hello i had the bot cancelled but it charged my account anyways. needed the charge refunded

[carmine skiff]

thanks

[brave topaz]

create a billing ticket

[lean badger]

:white_check_mark: hossam. banned from the server! :airplane:

[ornate palm]

Hello

[proud fulcrum]

Hey, is ProBot for sale?

[livid hearth]

hi hi, please state your issue right ahead

[livid hearth]

Heyo! no, it’s not for sale

[proud fulcrum]

We can negotiate

[livid hearth]

@proud fulcrum ⬆️

[proud fulcrum]

I get its not for sale, but the Manager of the Project would have his own words.

Whatever

Have fun!

[livid hearth]

you too stay stafe

[proud fulcrum]

👋

[true locust]

Hi

[nocturne flax]

Who can test mine please

[full widget]

Hey, welcome

[full widget]

Sure. What do you need tested

[idle heath]

How often can I use the daily command?

every 24h?

I just tried to use it, and it said I have to wait 4 years and 4 months

why?

@little oasis can you help me

[spiral pivot]

Yes

every 24 hour

Bc it's a daily reward

[spiral pivot]

Maybe got glitched try to refresh the page

Or try later

[idle heath]

oky ty

[spiral pivot]

yw

[graceful folio]

What permissions do I need to assign to ProBot in order for the welcome picture to send when they join the server.

[spiral pivot]

From the webiste

[graceful folio]

Because last time I gave it admin but now I don't know what perms they need.

Last time I gave it server administrator though.

[graceful folio]

Where from the website?

[spiral pivot]

Perms need
Manager server
Manager Roles
Manage messages

try these perms and let him do it

[spiral pivot]

if u want to do the welcome message - like auto when someone joins he sents a message i can give the link to u

[graceful folio]

Oh server was disabled.

[spiral pivot]

or if u want from me to do it

[graceful folio]

Manage server was disabled. Any chance I can have somebody help test?

[spiral pivot]

Disabled?

Enable it and try

[graceful folio]

Yes as in not granted.

[spiral pivot]

U own the server?

[graceful folio]

I don't have anyone to try to test.

Yes I own it

[spiral pivot]

I can do it for u

[graceful folio]

As in you can join and leave? To make sure the pictures send?

If so I'll msg you.

[spiral pivot]

Yh we can try this. and if didnt worked ima fix it for u

if u want

js invite me

[graceful folio]

Alright should I dm you?

Alright

[spiral pivot]

ofc

[clear crag]

Hello i got sent 250k but i havent received anything, i got the message from probot too

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[spiral pivot]

if u got a message from the bot that u got the credit u have to wait 5 minutes

to get it in ur wallet

[clear crag]

Oh sorry i didnt know that thanks alot

[spiral pivot]

Js wait for minutes and u will get it

[spiral pivot]

Yw Np

[wet agate]

Hey mates. I need some help, now i subscribed for the premium tier 1 and the only thing i want is to bind the leveling system to roles on my discord server? Like when someone gets level5 he gets role „x“, when someone is level10 he gets role „y“ etc etc.

But i can‘t find these setting under „leveling system“

Thanks in advance!

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[astral spindle]

Hello

I have a question

Finally had some time on the side after three months to work on my server after about 3 months of getting slammed with work, and I noticed there to be an error with the logs function of the bot

[snow briar]

<@&1229439428775247984>

#support-fr too

[snow briar]

<@&1229439428775247984>

[mortal tinsel]

@graceful phoenix How would I know If I were accepted in pro bot applications

[brave topaz]

?

[brave topaz]

If you get accepted, you get a DM

[low cypress]

Hello
Use this link

• https://probot.io/daily

https://discord.com/channels/224308865427046402/1465284402442539098

[limpid tendon]

Hello everyone,

I hope you are well.

I need some advice because I sent (2021) some embed messages to the server, but now I can't find them or see them, and I don't know how to edit embed messages that have already been sent to the servers.

** Is there anyone who can advise me on how to access these embed messages? **

Please don't just tell me to create a new one 😢 and delete the old one through Discord—that's not possible because it's an embed message #rules that every new member of the server has to click on to be assigned a role, and only then will the interface and all channels on the server be displayed to them.

[limpid tendon]

Solved ! Thanks and sorry for spam 🙂

[delicate oasis]

What happened about the daily/weekly leaderboard refresh

[limpid tendon]

so taking back, the problem is still actual -> #support-en message

Can someone help me?

[spiral pivot]

hi

[limpid tendon]

Hi 🙂

#support-en message

discord canal its calles Rules agreement but I cant find it in "edit sended message"

I need edit this Rules Agreement but I cant

23.2.2021 It was sent embed into the channel

[spiral pivot]

so u dont see this embed in the control panel?

[limpid tendon]

exactly

[spiral pivot]

Invite me to ur server dms

[limpid tendon]

so I cant edit this message

[spiral pivot]

U can

[brave topaz]

follow the channel rules please

[spiral pivot]

Sorry, mb

[brave topaz]

we deleted all messages older 1 year ago from our database some months ago

you'll need to resend it

im sorry

[limpid tendon]

omg

[limpid tendon]

but there is ... ehm ho I say it

[limpid tendon]

Basically, when new members join the server and accept the invite, they have to go to the end of the rules — the channel we’re talking about — and react with a like on that embed message. Once they do that, the full server becomes visible to them. At the moment, this applies to over 300 server users.

How am I supposed to handle this then? Because when I remove the embed message, I end up removing access to the server for all members.

🥺

[cloud whale]

For two months now, checking the daily, weekly, and monthly tops hasn't worked. When I enter a specific command, I get strange numbers, as if they've been counted since the beginning of December. Is this a global problem, or is something wrong with my server?

[weak current]

ابي اقدم شكوى على شخص يستعمل سيلف

[trail mauve]

hey we’re aware of this issue, we already reported to developers, and it will be fixed soon

[trail mauve]

#support-ar

[hidden mica]

how do i add the bot

[low cypress]

• https://probot.io/invite

[molten adder]

I have a problem with daily rewards; it shows me "Contact Support" when I try to receive them. Can anyone help me solve this or activate my account?

I have a problem with daily rewards; it shows me "Contact Support" when I try to receive them. Can anyone help me solve this or activate my account?

[trail mauve]

try from https://probot.io/daily

[rugged flame]

/top command isn't working

Scam :isee:

[lean badger]

:white_check_mark: mmalol2023 banned from the server! :airplane:

[brave topaz]

have you tried running it again?

[rugged flame]

Multiple times and I asked few other users to run it but still not working

/rank. is working properly

[hardy mist]

The level up message is not sending in my channel ?

could anyone help please everything should be set up correctly

[timid furnace]

its working

[lean badger]

:white_check_mark: mevroouw banned from the server! :airplane:

[astral spindle]

Hello, responding back to your reply from yesterday. tried to turn it off and on again and it kinda works....about 1/4 of the time. Idk why but 75% of the time it just refuses to send any notifs about older messages being edited or deleted

[south ledge]

I have invited the bot to a server for the rank command. It has been 2-3 days and the bot ranks are incorrect, people are messaging but the bot still says they have not messaged.

What is going on?

[molten adder]

I have a problem with daily rewards; when I try to receive them, it says "Contact Support." Can anyone help me resolve this or activate my account?

[brave topaz]

Still not working?

[brave topaz]

Show your setup

[dapper forge]

Hello can someone help me with the self roles, I've added self roles but when people react to the roles they aren't getting them. I did make sure probot was at the top and it does have the option to manage roles.

[dense dirge]

Hey, can you show what your current configuration looks like?

[dapper forge]

I ended up getting it! thank you though!

[maiden bronze]

مرحبا

[graceful phoenix]

#support-ar , #chat-ar

[coarse hearth]

just wondering what is the amount of exp per level?

[coarse hearth]

also how do you stop members that are not mods from using the / commands?

wait actually i just realized they are set to enabled roles nvm on that one

[trail mauve]

The EXP required per level increases as the level goes up.

[mortal tinsel]

Is there a time period that after it ends I know that I was rejected Because I have not received any Dm talking about me getting accepted?

[coarse hearth]

Yes I understand that but what's the numbers

What's the formula

Where can I see the XP per level

[trail mauve]

use /profile command and you will see

[coarse hearth]

Is there no formula?

I see the max exp for 1 level

What is the formula for each level

[trail mauve]

there is no

Every time you level up, your profile shows how much XP you need to earn to level up

[coarse hearth]

Yes but is there a way to see how much per level?

Like so I can do the math

How much does it go up by?

Per level

[trail mauve]

It varies by level, as I mentioned, I can't send a list of levels one to 100 and I don't have it

[coarse hearth]

Can you point the person that knows to me

[trail mauve]

You will be notified by the DM whenever you are accepted. like dymi said

[trail mauve]

what do you mean

[coarse hearth]

Omg

Can I open a ticket?

[mortal tinsel]

I have been waiting for Two days . Does that mean I was rejected?

[trail mauve]

i really answered your question, and that's the only answer you'll get, and for tickets only premium users can

[coarse hearth]

how is that the anwser when you said you dont know?

[trail mauve]

nope, your form may not have been reviewed yet

[coarse hearth]

can someone help me?

someone else

who knows

[mortal tinsel]

Ok thanks, But what is the time after it I know that unfortunately I have been rejected?

[trail mauve]

I mentioned that with each level you increase the amount of XP increases, and if you want to know how much you can see in your profile, how much XP you need to get for the next level, The amount that increases is not fixed but varies according to your level, higher level more XP, lower level less XP, is it clear?

[coarse hearth]

So you're saying level 2 to level 3 exp amount won't be the same for different people because it varies?

It's not linear or exponential

[trail mauve]

The timing varies and depends on when the managers get to the forms

[mortal tinsel]

Ok , thanks

[coarse hearth]

Does that makes sense?

Hello?

Is there a developer who works on this here?

Why is actual support behind a paywall?

Can someone with the actual knowledge help me?

[coarse hearth]

This doesn't tell me the number per level if it varies there is a formula that makes it vary per level

[limpid tendon]

ok I inderstood 🙂 ..... -> but how am I supposed to handle situation with ranking members then? Because **when I remove the embed message, I end up removing access to the server for all members... **

[limber pawn]

i got blacklisted from claiming credits by voting

whyy?

[low cypress]

Pls contact @gusty bridge

[limber pawn]

it sends me here

can anyone tell me why

[tired isle]

can anyone help?

How do I reset all XP sounds on my server?

[dawn smelt]

the bot randomly deleted a bunch of stuff today that was posted 2 weeks ago for spam ruining the chain of gifs

[low cypress]

You mean xp voice ?

[low cypress]

Can you explain more

[dawn smelt]

its exactly as i said, stuff posted 2 weeks ago got deleted today by the bot with "SPAM" as the reason.

[tired isle]

yeah

[dawn smelt]

around 20 older messages all in the same second got deleted when they are not spam messages

[low cypress]

/reset type:Voice target:@everyone

[tired isle]

aight, tysm for ur answer sir🙏🤝

[limber pawn]

no one answered me !!

[low cypress]

Someone may have deleted the message with /clear

[low cypress]

How I can help you

[dawn smelt]

nope thats disabled and it says it was the bot and i think that clears the most recent messages or all not just a select few older ones

[limber pawn]

whyy?

[smoky hatch]

On my server, I'm creating commands, but I have a question.

One of my commands is called "chute-colocado" (placed kick), but I also use it as "cc," which would be an abbreviation and would shorten my time.

But to do this, I had to create two commands (one for "chute-colocado" and another for the abbreviation), and I wanted to know if it's possible to put the abbreviation for "cc" in "chute-colocado" in an easier way.

[delicate oasis]

Can anyone give me an update on the xp leaderboards not refreshing

<@&1229439428775247984>

[rich inlet]

how can i add the premium bot to my server

[rugged flame]

Nope, I just tried again. It's still Same

It's been over 2 days now

[brave topaz]

server id please

also are other commands not responding?

[brave topaz]

did you already purchase the premium plan?

[brave topaz]

daily or weekly tops?

[limpid tendon]

@brave topaz please did you see my message? 🙏🏼 from my side I cant find solution….

[brave topaz]

you probably used multiple devices or methods that aren't allowed to claim the daily reward multiple times

[rugged flame]

753961866711269416 chitchat, I'm just a mod BTW and yes other commands are working perfectly only /top isn't working

[brave topaz]

why would it remove the access of your members?

[brave topaz]

i'll have devs to check it out

[rugged flame]

Thank you sir,

[brave topaz]

anytime

[limpid tendon]

Because this embedded message is the most important message—it contains the server rules—and every new user who accepts an invitation to the server will only see this single embedded message. In order for the server to be displayed, they must like it. Only then will the server be displayed, full access granted, and the Novice role automatically assigned.

I can no longer edit or modify this “Rules” message in any way because you deleted older embeded messages and thus also removed the settings (like on message -> accept with Rules -> get Novice discord role), which I can no longer see in the interface on Probot.io

I'm quite desperate about this, and tomorrow Afternoon I'll have guests coming to the server who will be writing an article for a gaming magazine about how we operate and about building our community and I need to get everything ready so that when I send them the invitation, everything will work as it should

[amber sinew]

So I Saw at people that they say
Wlc and the bot says welcome @user that joined and I wanted to Know how to do It Since all methods I tried didnt work

[coarse hearth]

any support know the formula of how much exp each level needs?

I know it varies but there has to be a formula to caculate it

[low cypress]

Can you explain more

[amber sinew]

So I say
Wlc @user or just wlc
And the bot says,, welcome @user (the newest one that joined)

Or sum like that

[tight quiver]

It's auto responder

Hi i just bought a profile background form the website for c20k it was called Hellsing 2, but when i use the profile command the background i bought doesn't show

[rich inlet]

Yes

[coarse hearth]

Does anyone know the formula for exp gains?

[steep wing]

Is the daily xp lb not resetting??

[steep wing]

Its happening to me too, for daily and weekly

and possibly monthly

<@&675070424748654593>

[civic rivet]

hi

[civic rivet]

i wanna apply for a frontend developer postion is there any

[rich nest]

There isn't any

[civic rivet]

ok thanks

[dawn smelt]

Still waiting for support

[trail mauve]

i didn’t understand your question

[dawn smelt]

Why did the bot do this? Can I undelete these messages it decided to delete weeks later? How do I know it won’t do it again? You know general answers to my problem.

[trail mauve]

Someone may have used the bot, or be sure to check the log.

[dawn smelt]

Already said the log said the bot deleted old messages for spam not a person no one has perms for it.

[slim notch]

bots not working

[grizzled field]

My bot too

[lean badger]

We noticed that you are a premium user, for faster response go to #premium-support

[amber sinew]

Well what is the command to do it at response and trigger cuz it didn't work

[low cypress]

The bot is currently down. Please wait until it is fixed

[coarse hearth]

Can I get some help with my question

[rain echo]

Idk why my ProBot like this

oh the bug has been fixed.

:)

[rich inlet]

???

need answer please

[dawn smelt]

still no answer that helps from support. since no one in my server but me has access there are only a few possibilities that come to mind. 1 the backend for spam detection was updated yesterday. 2 the bot has been compromised and someone is testing an exploit starting small. 3 there is a bug that delays deletion by two weeks somehow. if someone who knows more than basic bot functions eg a developer could talk to me that would be nice. thanks.

[delicate oasis]

Hey I need an update on the leaderboard refresh it’s making me go crazy

<@&675070424748654593>

[barren hornet]

Hello, is there any way to make Probot send a table of "xp leaders" everyday without anybody texting the "/top" command?

<@&675070424748654593>

[paper orchid]

Hello i want something to apply me

Did manager accept

?

I thought mapxoor is manager

[sonic glacier]

Hi! I have problems with editing an embedded message.
When I click on “edit sent message” it only shows me older messages from my test channel, which I have already deleted a while ago.
The actual post that I’m trying to edit is not getting shown as a selectable option despite existing in my server.
Is there a way to fix this without just resending the message?

[livid hearth]

may i help you?

[livid hearth]

known issue will be fixed soon

[coarse hearth]

Hello can I can I get support help please

Does anyone know the formula for the exp gain per level

<@&675070424748654593>

[echo wren]

Hello, I'm having a problem. The bot server isn't counting XP for writing, but it is counting XP for voice input.

[low cypress]

No

[low cypress]

Have you set reward role on your server for level?

[foggy plover]

The owner of this website (probot.io) has banned you temporarily from accessing this website.

how do i fix this?

I Cant go to dashboard

[low cypress]

Check pin

[foggy plover]

i dm you

check what?

pin?

what do you mean?

[low cypress]

@foggy plover

[coarse hearth]

Is there a GitHub link for bot?

I can just go through the code myself

[tulip rose]

Apologies if this sounds basic

But how do I invite the bot to my server again?

Alright I found it

[echo wren]

Yes

But it's set up so that when you reach this level, you can access both voice and text.

[coarse flame]

SUP

[rich nest]

Hello, if your looking to chat, go to #chat-en

[deft tapir]

Hi, I need help because all my automated responses have been removed from the Probot control panel. I thought it was a moderator on my server, but it only shows that the commands were edited, not deleted.

The screenshot shows some automatic responses because we are redoing several, but I wanted to know the reason why this happened.

[nocturne flax]

Why does it show this every time I try to check on my profile?

[balmy smelt]

happens when I try to login

[floral tartan]

Its loading for like 10minute for now...

[low cypress]

Sorry for this problem, the bot is currently down

@floral tartan @balmy smelt ^

[floral tartan]

[cinder needle]

When will this be happening again?

[balmy smelt]

sad

[zinc garden]

Fr

[low cypress]

#status

[mortal tinsel]

Was I rejected at the applications #announcements ?

[dull void]

Hey there! You will be dmed if you’ve been accepted, the review isn’t over

[mortal tinsel]

But , I haven't dmed . I just wanted to know if you all made the final decision

[tired stag]

бля русских нет

[dull void]

We don’t have a fixed date of reviewing, past applications may be considered even after months depending on the need of new support members.

[dull void]

Hi there! Please use #support-int

[coarse hearth]

is there a github page?

[dull void]

Hello! No, there isn’t

[coarse hearth]

is there a developer in the server?

[dull void]

May I know what you need help with?

[coarse hearth]

i keep asking for a formula of the exp per level

all i get is it varies

[dull void]

For text it’s 10-40XP per 2 minutes. For voice it’s ~10XP per 2 minutes (both random).

[coarse hearth]

TY

omg

[dull void]

You’re welcome, anything else I can help you with? ^^

[coarse hearth]

there needs to be open support ticket thats not paywalled if the support team doesnt know how the program works

i literally sat in here for 3 days asking

[dull void]

Please keep in mind our community support channel is purely volunteer. If you need further help in the future, just ask for a higher-up!

[coarse hearth]

higher up would be mods?

just to be sure of the hierarchy

i dont want to ping the wrong people

[dull void]

I meant that you can ask them to make sure that their answer is correct - higher-up doesn’t necessarily mean moderators+, I meant someone who is sure of the answer to your question.
About pinging, you are only allowed to ping the Support [English] role once. Feel free to ask anything you want though when you’re being helped!

[coarse hearth]

i see i did but two support didnt understand what i was asking for and just wanted me to accept the "idk it varies" answer

[late crag]

Is probot down right now? I cannot login without getting bad gateway

[dull void]

I apologise for that, we won’t judge if you need a confirmation though ^^ Have a nice day!

[dull void]

Hello! Yes, please check #status

[coarse hearth]

tysm again you are a god

[dull void]

My pleasure!

[rose gyro]

hey can someone help me with the daily command

[echo wren]

Hello, I'm having a problem. The bot server isn't counting XP for writing, but it is counting XP for voice input.

@dull void

[fringe flax]

Give me some credit, I don't have anyone to give it to me.

[echo wren]

<@&675070424748654593> sorry

[fiery yacht]

Why hasn't the money arrived yet?

[low cypress]

#support-ku

[low cypress]

#support-ar

[echo wren]

Sorry, but I don't like Arabic support.

[floral tartan]

Xddddd

[echo wren]

@dull void

<@&675070424748654593> anyone can come?

[rich nest]

Can you stop pinging

There's no need to ping Jim when your literally pinging the whole team already

[echo wren]

where are stuff?

[rich nest]

What?

[echo wren]

I have problem

[rich nest]

Okay so what is it?

[echo wren]

The bot server isn't counting XP for writing, but it is counting XP for voice input.

[rich nest]

Okay, can you show me your setup?

[echo wren]

Server setup mean?

[rich nest]

Where are you seeing this? Because that's what I need to see please

[muted frost]

ao probot.io has been stuck on loading everytime i try to reload the web browser and i'm not sure how to go about it.
I've waited ample amounts of minutes imo for a page to be processed so i'm looking for for some type of answers or solutions. anyone got any tips?

[rugged thicket]

The bot stopped working

[worldly tree]

same

[carmine sun]

Think everyone is experiencing this atm, i'm sure it'll be back up soon.

[sick bone]

We're currently checking the issue with the development team

and we'll try to resolve it as soon as possible

[shell fable]

Does anyone know when ProBot will be back up?

[twin elk]

f

The bot die

[shell fable]

ah

[arctic skiff]

Those who configured it, configured it; those who didn't, can't configure it anymore, haha.

[shell fable]

yep

[unreal iron]

Is it still down?

[shell fable]

yep

[spare jetty]

how do i ping everyone in an embed message?

nvm i see pinned

[steep wing]

Is bot offline?

[spare jetty]

its up for me

how do i send an embed message to a channel? whenever i select the channel and press send nothing happens

[river patrol]

Probot just created over 60 muted roles and started assigning them to everyone on my server. No one prompted it to do this

[hasty hatch]

why doesn't my bot work at all? why doesn't it give me auto roles, and why doesn't it notify me? The bot just doesn't work. is this a common issue?

[ionic raptor]

i assume everyone else is getting this issue but none of my embeds with self roles or commands are working !! do we have an eta of when this may be fixed? :( the website is back, but not the bot interactions

[spare jetty]

same issue

[paper cosmos]

yh no same issue. Being met with errors upon trying to use any cmd

[wooden cradle]

I have the same issue as well, no commands are working and Probot made severa muted roles for seemingly no reason

[thin dock]

hi so ik this isn't a bot issue but I was recently playing a game with my friends chatting using discord and randomly my discord stopped working I couldn't hear them and they can't hear me. I unlinked the account (the top fix btw) and it still won't work now I can't even log into my account on the support website

[wanton willow]

why probot says this server requires setup?

what should i do?

[rich nest]

Usually its because the bot isn't in the server

[rich nest]

I would reach out to discord support

[thin dock]

can't

I tried longing in to my account to many times (according to chatgpt)

or smth idk

I doubt I can sign into that garbage again

[wanton willow]

NO ITS IN THE SERVER